Recent Posts

Slab Leak leave Behind Major Water Damage

5/21/2018 (Permalink)

Water Damage Slab Leak leave Behind Major Water Damage Pin hole in pipe caused Water Damage in Riverside Home, affected several rooms with carpet and wood. SERVPRO was there to help immediately.

Slab leak affects Riverside and Norco Homes

At SERVPRO of West Riverside City, we see firsthand all the many ways a home can be affected by water damage. One of the most popular sources of water damage we see is water damage caused by a slab leak. A slab leak occurs when the water lines beneath your home’s concrete slab start to leak. When this happens, the leak can end up damaging multiple areas throughout your home. 

But fortunately, companies like SERVPRO of West Riverside City exist to help remove the water damage from your home. Our staff has the experience and knowledge required to remove water damage properly and efficiently. 

In the past few weeks, we have received quite a few phone calls from homeowners finding signs of water damage caused by slab leaks. Here are just a few of their experiences:

Slab Leak Affects Multiple Rooms in a Riverside Home

Our call center recently received a call from a homeowner in Riverside who had detected water damage in her home. Not sure how the damage originated, she decided to call her plumber for assistance. Her plumber stopped by and let her know that the water damage was coming from a slab leak. He repaired the leak and recommended that she call SERVPRO of West Riverside City for help with the water damage removal process. She gave us a call immediately.

With our team of technicians present, we started by removing some of the laminate flooring in each room. Because of the severity of the slab leak, the laminate started to come up, which gave us no other option than to remove the affected areas. We then removed some of the affected drywall. To make sure that every ounce of water damage was completely removed from the home, we completed the project by setting up our heavy duty drying equipment in all the affected areas. 

In the end, the homeowner appreciated our ability to remove all signs of water damage from her home. She let us know that if water damage affected her home in the future, she knew exactly who to call: SERVPRO of West Riverside City.

Slab Leak Causes Severe Water Damage to a Norco Home’s Wood Flooring

Another homeowner in Norco, CA reached out to us through our call center after he discovered some water damage affecting his wood flooring. Having never dealt with water damage before, he decided to go on Yelp and searched for the best water damage remediation companies in Riverside County. After reading several positive reviews, he knew that there was only one company he could go with: SERVPRO of West Riverside City.

When we talked to the homeowner on the phone, he let us know that the damage seemed to be coming from a slab leak. We decided to send our technician, Gary, out to the home immediately to perform an initial inspection. After taking a look around the home, it appeared that the wood flooring as well as some drywall had been affected by water damage in the bathroom and hallway. 

With a plan in place, the rest of our team made their way out to the home to begin the cleanup process. We ended up removing the affected drywall, but fortunately, we were able to save the wood flooring. By strategically placing drying equipment in the affected areas and drying out the saturated framing studs, there was minimal removal required.

The homeowner was very impress with our results. He appreciated our hard work and excellent customer service. We were happy to help!

Don’t let a slab leak ruin your home – contact SERVPRO of West Riverside City! Our team will help remove any and all signs of water damage from your home. Give us a call today and we’ll have your space back to normal in no time at all.

SERVPRO of West Riverside City Specializes in Mold Remediation

5/16/2018 (Permalink)

Mold Remediation SERVPRO of West Riverside City Specializes in Mold Remediation Call us for a mold inspection of your Riverside, CA Home or Business

Mold Detection

Mold thrives in humid environments with excess water or moisture. It’s no surprise that mold often lurks in the rafters of old and worn roofs. Whether it is damaged drywall due to a leaky roof or harm to your ceiling, attics, floors, or walls, water damage can proliferate the spread of toxic mold if not eradicated promptly and efficiently. SERVPRO West Riverside City specializes in quality mold removal and mold remediation for your home as soon as the presence of mold is identified. Additionally, SERVPRO West Riverside City recognizes that a mold problem is really a moisture control problem and the key to getting rid of mold is identifying the source of excess moisture and squelching it. Therefore, our experienced technicians perform an assessment of your home that focuses on a specialized water damage removal and water damage restoration plan.

Water leaks from a faulty roof on your home can be deadly and they can affect every single room in your home. We know you want each room in your home to have breathable, sanitary air, but when water damage has taken place this is not always possible without outside intervention. Oftentimes the mold growing in your attic has made itself at home and must be attacked with a powerful fungicide. In the kitchen the water damage can increase moisture that can promote mold growth around the kitchen sink. The moisture level in your bathroom may also increase and you want to pay special attention to mold growing on tiles and grout. In the bedrooms, the rise in moisture can be marked by stained vinyl flooring or noticeable condensation on the windowsills.

Mold Remediation

If you are looking for water damage repair in Riverside or surrounding areas, SERVPRO can help alleviate some of your stress. The goal of our experienced technicians is to make sure you are comfortable in your home, and if we can’t, then we aim to make the process as quick and painless as possible.

Can I dry my carpet after a water leak?

5/14/2018 (Permalink)

Water Damage Can I dry my carpet after a water leak? This photo shows how we can save your wet carpet and dry it out in place after a water damage.

It doesn’t matter where the water damage stems from; discovering soggy, wet carpet in your home is never ideal. We at SERVPRO of West Riverside City understand how unfortunate it is to stumble upon water damage in your flooring and want to help. That’s why we’re sharing these important facts to know about water damage pertaining specifically to your carpet. Take a look! 

1. Know if your carpet can be saved:

Depending on how extensive the damage is, you might not need us to remove any of your carpet. It all comes down to the source of the water damage. If the damage is coming from a sewage-contaminated leak, then you will most likely have to remove the carpets for health safety reasons. Sewage contains dangerous bacteria that can be hazardous to you and your family’s health. So if your carpet is wet with this type of water, it’s probably safest to remove the carpet. However, if the water damage is coming from a non-sewage leak source, SERVPRO of West Riverside City will do everything we can to save your carpet. 

Whether or not we are able to save your carpet also depends on how long the water damage has been there. If the damage has been soaking for a long time, it becomes more difficult to properly remove all of the water from the carpet. And if the water damage is not cleaned up in its entirety, you might have to deal with removing mold from your carpets as well. The amount of mold will affect whether or not your carpet can be saved.  That’s why it’s so important to contact a professional like SERVPRO of West Riverside City as soon as you detect the water damage. 

2. How to dry savable carpet:

If you accidentally spill water on the carpet, it’s easy to dry it out by stomping on the area with some dry towels until it stays dry. But anything bigger than a tiny spill should be checked out by a water damage remediation professional like SERVPRO of West Riverside City. We’ll send out our talented team and set up the proper drying equipment, like air movers and dehumidifiers. If the damage is more severe, we have the proper training to remove any water damage that cannot be dried in place. 

3. How to take care of the carpet pad: 

The carpet pad, located in between the flooring and carpet, will most likely need to be replaced once it’s been hit by water damage. If the pad gets soaked with water, fortunately SERVPRO of West Riverside City’s team of technicians can come in and remove the pad. This is because if the pad is wet, the underlying flooring will need thorough drying as well. 

We had a homeowner in Riverside contact us after a supply line in her laundry room burst and started to flood her home. Her plumber suggested that she turn her water off and call a water damage remediation company to help with the rest. What company did he recommend? SERVPRO of West Riverside City, of course ;)

Once we received her call, we sent our Crew Chief, Gary out to the home. He discovered that the damage had made its way to the hallway, bathroom and bedroom. After his initial inspection, Gary brought his team of technicians out to the home and got started on the clean up. 

We ended up having to remove the carpet and padding from the bedroom, but we were able to save the drywall. Drying equipment was also set up in order to clean up the rest of the damage and prevent mold from growing. 

The homeowner was very pleased with our work. She loved and appreciated how fast we were able to come out and get started on her house. She also told us that she’d be calling us again in the future for help with any of her water damage needs. 

4. Mold affecting your carpet: 

As mentioned earlier, water damage that’s left as is in your carpets can lead to a serious mold problem. In fact, after about 48 to 78 hours, mold can begin to grow in the affected areas of your home. That’s because a moist area attracts mold, which if left undetected, can lead to a huge removal process. 

We had a homeowner call us after they found mold and water damage in their carpet. Not sure of how to remove it, they searched the Internet for the best water damage remediation and mold removal companies around. SERVPRO of West Riverside City was at the top of the list. 

After talking to the homeowners on the phone, we sent our crew chief Gary out to the home immediately. His inspection found mold in four different rooms.

Along with our team of excellent technicians, Gary got to work right away. They first removed all of the affected drywall and flooring. Then, to make sure that no future mold would grow, they sprayed down an antimicrobial agent. An air mover was then set up to eliminate any left over water damage and mold. 

The homeowner was so happy with our work! After seeing how thorough we were with removing the mold and water damage, they knew they had made the right choice by calling SERVPRO of West Riverside City. 

5. How to prevent carpet mold from spreading: 

As mentioned earlier, a homeowner never wants to hear that they have mold in their home, especially if there’s water damage to clean up as well. Not only can mold smell, but it can also be dangerous to your health and is always a hassle to clean up. You can’t always prevent water damage from reaching your carpets, but there are some ways to prevent mold from settling in to your floors and spreading to other parts of your home. As you wait for SERVPRO of West Riverside City to come and remediate the damage, try these helpful tips to prevent carpet mold from spreading. 

• Check your furniture. 

To keep your furniture safe from mold, check the bottoms and see if they are wet from the carpet’s water damage. If they are, be sure to tell SERVPRO of West Riverside City and we will dry them to the best of our ability. Regardless of whether or not it is wet, it is best to remove any and all furniture from the affected rooms. This will help minimize the amount of clean up that’s needed on your home and prevent mold from latching on to these items. 

• Sanitize and clean your walls and baseboards. 

If there is mold forming in your carpet, prevent it from spreading to your walls and baseboards by cleaning them off with soap and water. You may not have the ability to control the wet and moldy carpet, but you can try to control how much it spreads to other areas of your house. 

• Wait for SERVPRO of West Riverside City's help.

We know that you want to put your home back together as soon as possible. The best way to do that is to let SERVPRO of West Riverside City come out and clean up the rest of the water damage and mold for you. We’ve got the proper dehumidifiers, fans and all other equipment that’s needed to prevent mold from seeping into your carpets. You can count on us to provide the best service and do everything we can to save your home. 

Whether it’s just water damage or potential mold entering your carpets, SERVPRO of West Riverside City is here to help. Call us to remediate any and all water damage problems you might have! 

Fire Restoration, Riverside CA and surrounding areas

5/9/2018 (Permalink)

Fire Damage Fire Restoration, Riverside CA and surrounding areas After photo from fire started in Laundry Room

Fire Damage Restoration

At SERVPRO of West Riverside City we strive to please our customers. Our goal is to always have your property look “like it never even happened”. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis.

SERVPRO of West Riverside City has the specialized fire and water damage equipment and expertise to help you through this tough time. Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost. Check out our before and after page to see photos of fire losses we have recently worked on. Click here to see a few examples.

SERVPRO does more than Water, Mold and Fire Damages

5/7/2018 (Permalink)

At SERVPRO of West Riverside City we do more than just water, fire, and mold remediation.

We also do cleanings, from carpet cleanings to biohazard cleaning. Our skilled technicians can handle it all. The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Call our office at 951-351-8033 to speak with one of our claim specialists to schedule an appointment with one of our Estimators. From Estimation to Completion, our team is ready to take care of your water damage restoration needs.

Mold: The Water Damage Consequence That Keeps Living

4/30/2018 (Permalink)

Mold Remediation Mold: The Water Damage Consequence That Keeps Living Mold Growth under rug in Bedroom

An often-unforeseen consequence of a residential water leak is the occurrence of secondary damage. This type of damage is not directly caused by water spillage but is a result of the high humidity environment created by persistent moisture. Black mold is an example of this.

What Is Mold?


Wetness from plumbing leaks can persist for weeks in humid areas such as Riverside, CA causing mold to grow. Mold is a type of microorganism related to yeast, classified in the Fungi kingdom. Fungi are decomposers that occupy an ecological niche, breaking down dead plants and animals, using the detritus for energy, and converting the dead matter into a form that is usable by other creatures via the carbon and nitrogen cycles. This becomes a problem when they start decomposing your house.

Where Does Mold Live?


Fungi thrive in the following environmental conditions:

• Low light
• Moist
• Relatively undisturbed

In the wild, decomposers are an essential part of the ecosystem. Black mold reproduces in the environment by a process called sporulation. Mold spores are produced from hyphae and carry progeny from suitable environment to suitable environment on wind currents or by clinging to the outside of an animal or person’s shoe. When the spore finds a high-humidity environment, chemical signals initiated by moisture start the process of cell division, and a new colony of mold forms. These spores are ubiquitous in the environment, including the air in your home. Secondary damage occurs when mold begins to grow in your house because of residual moisture from a water leak.

How Do You Fix It?

If you find yourself in a situation where black mold is an issue, it is best to call in the professionals. A musty odor or visible growth on walls or ceilings can be indicative of mold growth. Left to grow, mold can cause secondary damage that is worse than damage caused by the initial plumbing leak, but you don’t have to let these moisture-loving fungi turn your home into a tropical rainforest.

Visit http://www.SERVPROwestriversidecity.com for more information on water damage. 

Kitchen Fire - SERVPRO does Fire Restoration

4/25/2018 (Permalink)

Fire Damage Kitchen Fire - SERVPRO does Fire Restoration Call us if you have any questions about Fire, Smoke, or Soot Damage?

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 951-351-8033

Mold Remediation in Riverside, CA

4/23/2018 (Permalink)

Mold Remediation Mold Remediation in Riverside, CA Quick Mold Removal and Remediation in Riverside and surrounding areas. Call us at 951-351-8033

Understanding Mold

Microscopic mold spores exist naturally almost everywhere, indoors and outdoors, so removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air, and they may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  • Let your nose lead the way. Mold often produces a strong, musty odor, and can lead you to possible mold problem areas.
  • Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Call us if you need Mold Removal and Remediation in your home, apartment or business. 951-351-8033

Where to look for Water Damage

4/18/2018 (Permalink)

Water Damage Where to look for Water Damage SERVPRO your #1 Cleanup Company in Riverside and surrounding areas

Here are some common causes of water damage and how you can spot the warning signs.

Weather is a common cause of water damage. Rains cause flooding that can get into your home. Even if it isn’t raining there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

So if these are all the ways water can sneak into your home, what are the signs of water damage?

Here are a few warning signs that you have a water damage problem in your home.

Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds it’s way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

If you notice your home has signs of water damage call the experts at SERVPRO of West Riverside City we will immediately come and check it out and assess the situation. 

SERVPRO your #1 Cleanup Company in Riverside and surrounding areas

Process of Mold Removal

4/16/2018 (Permalink)

Mold Remediation Process of Mold Removal Mold Behind Bathroom Cabinets

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (951) 351-8033

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

  1. Inspection and Mold Damage Assessment

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

  1. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

  1. Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

  1. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

  1. Cleaning Contents and Belongings

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

  1. Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.