Recent Posts

Fire Restoration, Riverside CA and surrounding areas

7/16/2018 (Permalink)

Fire Restoration

Often times after a fire people assume everything is a loss. When hiring professionals like SERVPRO of West Riverside City the process of restoration can save a lot of the presumed loss.  

Professionals can clean smoke damage and restore items affected by a fire, but they must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause. The first thing that ash does to the home is discolor most surfaces. Anything that is made of plastic or was close to the fire will start discoloring within minutes, and within several hours, fiberglass and finishes on appliances will begin to yellow. Metals may also tarnish. After a few days’ pass, the ash will cause walls to discolor permanently, along with clothing and upholstery. Wood and vinyl will need to be refinished or replaced, and metal will start corroding.

The fire, smoke and soot are the expected result of the fire and most people do not think of the damage the water used to extinguish the fire can cause. It is equally important to extract the water and dry the structure properly. If not dried properly even more damage can result in the future.

Quick action to hire professionals such as SERVPRO of West Riverside City helps keep costs down as prevention of further damage is key. Without quick action metals may need to be replaced, carpet will permanently discolor and glass may be severely etched. It will also become apparent that the odors caused by the disaster may still be present and intense enough to not only be distracting, but in some cases harmful.  Because ash is acidic, the longer it takes to hire experts, the more destruction it will cause.
This entire process is very detailed, and hiring a professional like SERVPRO of West Riverside City that can be trusted to do the job right is imperative.

Each disaster needs its own special attention to detail and that is why SERVPRO of West Riverside City has a team that will come and assess the damage and create a scope of work needed to take you through the entire process of remediation through reconstruction to make it “Like it never even happened”.  You may visit to learn more.

SERVPRO of West Riverside City professionals stand ready to help you 24/7  365 days a year 951-351-8033

Prepare for the unexpected, Water Damage, Flood or Storm

7/11/2018 (Permalink)

Storm Damage Prepare for the unexpected, Water Damage, Flood or Storm Download the app and have SERVPRO help you prepare for the next emergency that might happen to your home or business

Emergency Preparedness

is usually discussed a few times a year, particularly at the beginning of storm season and then left to collect dust on the corner of a desk. Everyone knows it’s an important subject however it’s one of those items that keeps getting pushed to the proverbial tomorrow. Most people have a “plan” to get out however very few people have a true plan to get back in.

No one plans on a disaster, but you can plan to be “Ready for whatever happens” and SERVPRO of West Riverside City wants to help you. SERVPRO has a tool designed to not only help you before the storm but also prepare you to get back to business after the storm. The Emergency Ready Profile is a no cost assessment of your property containing pertinent information about utilities, account #’s, priority contacts including your insurance. The profile is compiled on an App compatible with your smart device, therefore this information is always at your fingertips.

If you’re tired of looking at the unfinished plan on the corner of your desk and want to quickly and effectively make a plan to reduce business interruption as well as protect your property and investments

Call SERVPRO of West Riverside City today 951-351-8033

Prevent Mold Growth in Bathrooms, Riverside, CA

7/9/2018 (Permalink)

Mold Remediation Prevent Mold Growth in Bathrooms, Riverside, CA Mold Growth Behind Bathroom Cabinets

Fighting mold in your bathroom? That’s because showers, sinks, bathtubs and toilets are each high producers of lingering moisture, creating the perfect environment for mold to grow in.

The good news is, there are preventative measures you can take to help combat mold growth in these areas, and stop it from spreading to the rest of your home:

  1. Make sure your bathroom is properly ventilated. Ventilation is key in regulating the amount of moisture in the air and keeps it from settling on surfaces where mold can grow. If you have a fan, make sure it is on or a window is open while you are showering so the steam can be directed away from the rest of the room.
  2. Once you finish taking a bath or shower, allow your bathroom fan to run for at least 30 minutes longer. This will give the air time to circulate.
  3. Mildew-resistant materials to the rescue! If you have a shower curtain or window curtains in your bathroom, make sure they are mildew resistant so mold can’t grow on them.
  4. Wipe down your shower often. Wiping down your shower after using it removes any lingering moisture that otherwise would have no place to go.
  5. Wash your shower curtain. Many people forget this one, but you should always wash your shower curtain at least once a month! Not only will it keep your bathroom looking fresh and clean, it will help remove any mold spores that could potentially grow and wreak havoc on the material.
  6. NEVER leave damp laundry on the floor. Or any laundry for that matter. When damp laundry is left on the floor, it creates the perfect breeding ground for mold spores. It also can ruin your clothes!
  7. Repair any water leaks. If any drains, faucets, or pipes are leaking water, it creates a constant source of moisture for mold to live on and grow from. Fix leaks immediately to reduce the chances of mold.

SERVPRO Helps You Prevent Mold Growth in Bathroom in Riverside, CA.

If you find mold, or suspect you may have mold in your home, give SERVPRO of West Riverside City a call and we will come inspect it for you. 951-351-8033

Sewage Backups Means Black Water Damage in Norco

6/27/2018 (Permalink)

Water Damage Sewage Backups Means Black Water Damage in Norco This photo shows how we remove the affected flooring and drywall when dealing with a category 3 water emergency.

Sewage backups are a dirty business—literally. Thankfully, we at SERVPRO of West Riverside City know exactly how to handle it. When toilets backup or start to overflow, sometimes it’s just a little toilet water that needs to be removed, but sometimes it is infinitely worse. The category of the sewage water (Category 1, 2 or 3) will directly affect how we treat the situation. With Category 1, we clean, disinfect and remove anything too saturated. On the other hand, Category 3 requires us to remove anything the water touched. Category 3 means you, the homeowner, could be in danger if we do not remove everything.

A Norco homeowner recently experienced a Category 3 sewage backup. As with most sewage backups, it originated in the bathroom. It happened while the homeowner was not home, so when she returned it had already spread to other rooms. She knew she would need a professional to help her remove the damage, so she called her property manager who referred her to SERVPRO of West Riverside City. 

As soon as the call came in, we sent our Project Manager to the home. His initial inspection found that the kitchen, bathroom and hallway were all affected. He also determined the water to be Category 3 sewage water, so he informed the homeowner anything the water touched would have to be removed for her safety. As soon as we had her approval (and the approval of her insurance), he called out our technicians.

Our technicians ended up removing the lower cabinets in the kitchen as well as the backsplash and counter tops. From there, they moved to the bathroom where they removed the vanity, tile floor and shower tile. And then finally they moved to the hallway where they removed all the hallway carpet, baseboards and a foot of drywall. Once everything was removed we worked to disinfect every area and then we set up air scrubbers and dehumidifiers to make sure everything was dry and sanitary for the homeowner.

She was so grateful for our work! She told us she could not have picked a better water damage company to come out to her home. Though her damage was extensive, she knew our ultimate priority was her safety and for that, she was grateful.

To read more about what categories of water exist, click here.

Call us today at 951-351-8033

Should You Be Concerned About Cracks in Your Foundation?

6/25/2018 (Permalink)

General Should You Be Concerned About Cracks in Your Foundation? This photo shows one kind of slab leak, a slow leak from a pin hole.

The foundation underneath your home serves a very important purpose. It’s what keeps your house aboveground, deters moisture, and insulates your home against the cold weather. When that foundation starts to form cracks, it should make any homeowner concerned. This is because properly developed foundations are created to withhold natural settling that occurs when a house ages. This means that if you see cracks in your home’s foundation, something is not right. Because of its seriousness, SERVPRO of West Riverside City wants to help educate others on how serious cracks in a home’s foundation can be. 

What’s the big deal with having cracks in a home’s foundation?

It doesn’t matter where the cracks are located or how big or small they become, finding a crack in the foundation is never a good sign, as it means that the foundation itself is moving. Because the foundation acts as the platform for a house to be built on, having the foundation move around only leads to structural problems and damages to your home. When cracks start to form, it can lead to many unwanted scenarios or events. Here are just a few: 

1. Water damage.

If there are cracks in your foundation, that means that the cracks can act as an entranceway for water to enter your home and ruin the basement and other parts of your house. Along with that, the water can help make the cracks larger and spread at a faster rate, which only means more damage to your home. 

2. Degrading foundation.

When a foundation starts to degrade, the water entering can cause the foundation to erode at a faster pace, which can also cause serious damage to a home. 

3. Termites.

Nobody wants to deal with termites. Unfortunately, cracks in a house’s foundation can help invite them into your home. The cracks make it very easy for them to gain access to your home. Once the termites are there, the repercussions are costly and no fun. 

How do cracks form?

All three items mentioned above are clearly things that no homeowner ever wants to deal with. Oftentimes the damage is not as bad if the cracks in the foundation are found earlier on. So what should a homeowner do? It helps to know the background as to how these cracks are formed in the first place. Here are a few ways cracks can form on your house’s foundation: 

1. Earthquakes.

Living in Southern California, earthquakes are a common occurrence. Along with the damage they can do to your personal items inside your house, earthquakes can also affect the foundation of your home. The stronger the earthquake, the weaker your foundation can become. Along with that, smaller earthquakes can also make current cracks worse, so beware of the possible damages caused by earthquakes. 

2. Improper mix solution.

The actual creation of a house’s foundation is very important as to whether or not cracks will form. If the foundation mixture has too much sand or water, it will not set properly, which overtime, can cause the foundation to erode.  

3. Exposure to extreme heat. 

An intense amount of sunlight exposure can cause concrete to expand during the day. When the sun goes down, the concrete can go back to its normal position. Having this constant expansion and shrinkage occur can cause your foundation to crack. 

4. Leaks in the plumbing. 

Having to deal with water leaks in your house is a pain and often very time consuming. But when a leak happens, don’t forget to check your home’s foundation. If there is an excess amount of water leaking into your basement, this can cause pressure against the foundation, making it more vulnerable to cracks. 

5. Droughts or floods. 

Southern California’s recent weather has caused quite a bit of chaos. First, there was the statewide drought. Then El Nino brought possible flooding issues to some homeowners. Both cases are no good for a house’s foundation. Droughts and floods can change the typical soil pressure around the foundation, which can then cause it to move and eventually crack. 

How Water Can Damage a Home’s Foundation

Water can have a huge impact on a home. Whether it’s a pipe leak or a flood, the damage it can bring to the home is overwhelming.  But on top of that, water can create major problems with a home’s foundation. Here is how water plays a major role in a home’s foundation damage. 

1. Soils make a difference. 

We can’t always escape water. At some point, rain or snow will hit your home. But there are certain soils that drain better than others. Those made out of loam or sand typically have good drainage, which means these soils don’t provide an issue with foundation damage. However, soils made out of clay are expansive and tend to absorb water around them. When the soil expands, it surrounds the foundation of a home and creates a pressure against the foundation. As this pressure starts to build against the foundation wall, cracks start to form. 

2. The absence of water hurts, too.

The absence of water can actually damage your foundation as well. In times of drought, the previously saturated soil under the foundation shrinks. This leaves a void in the soil that supports it, which can make the foundation drop or sink, causing damage to the foundation as well as the structure it supports. 

So, what can I do to prevent it? 

After reading about all of the terrible effects and damages a cracked foundation can have on a home, you may be wondering to yourself, “what can I do to prevent all of this from happening to my home?” Fortunately, SERVPRO of West Riverside City has compiled a list of tips to help you prevent water damage and a cracked foundation to your property. 

1. Clean your gutters.

Cleaning your gutters on a regular basis can help ensure good drainage. This in turn can help prevent cracks to your foundation.

2. Test your sump pump.

In order to avoid cracks forming within your foundation, be sure to test your sump pump at least once a year. If it’s storm season in your area, be sure to check it more frequently.

3. Fix the water leaks.

Any visible leaks should be repaired as soon as possible, in order to prevent any future water damage. Be sure to check for dark spots on ceilings or pipes, as it can also be an indicator of water damage. Evidence of water damage has the ability to create cracks in the foundation. If your home shows any signs of water damage, be sure to contact SERVPRO of West Riverside City, as we are leaders in the water damage removal process. 

How Cracks in a Home’s Foundation Can Create Slab Leaks

Oftentimes, a crack in a house’s foundation can lead to a slab leak in your home, which is another thing no homeowner wants to deal with. Fortunately, SERVPRO of West Riverside City has lots of experience in dealing with slab leaks. 

Recently, SERVPRO of West Riverside City received a call from a homeowner who realized that the carpet in their bedroom was very wet in a specific area, which had no connection to plumbing. Unsure of what to do, the homeowner reached out to their insurance agent who referred him to SERVPRO of West Riverside City. 

When we received their call, we immediately sent out our Project Manager to inspect the damage. After looking around the area, he realized that the homeowner had a slab leak that ended up affecting the bedroom, bathroom and laundry room. He reached out to Crew Chief and his team of technicians started to get the project underway immediately. 

The SERVPRO of West Riverside City team had to remove the wet baseboards in all the rooms and the padding in the bedroom, but they were able to save the carpet by floating it. They then set up dehumidifiers and fans to help the rooms dry out. 

The homeowner was very happy and appreciated all of SERVPRO of West Riverside City’s help. They were thrilled that we were able to save their carpet and grateful for our quick service. They let us know that if they’d call us for their future water damage needs. 

If your home has been affected by a cracked foundation or has any other signs of water damage, give SERVPRO of West Riverside City a call! We are happy to help with any water damage problems. 

Slab Leak Affects Riverside Kitchen with Water Damage

6/20/2018 (Permalink)

Water Damage Slab Leak Affects Riverside Kitchen with Water Damage Water Damage in Riverside Kitchen

Water damage can happen to anyone at any time. Thankfully, you always have SERVPRO of West Riverside City at your disposal for any of your water damage remediation needs. Some of the calls we receive lead to projects that can be completed within a day or two, but others take a little bit longer. Depending on the damage, we will make sure to be at your house until the water damage is completely removed and safe for future living. We pride ourselves on our efficiency, so taking too much time should not be much of a problem.

A homeowner in Riverside recently contacted us with a slab leak. His first call had been to his plumber, who came out and diagnosed the leak after the homeowner had noticed some damp laminate flooring. From there, the plumber told him that he needed to call a water damage company to take a look. The plumber recommended that he call SERVPRO of West Riverside City. 

We immediately dispatched our Project Manager to the home to take a look at the damage. He found that the kitchen was luckily the only room affected, but unfortunately the damage was pretty extensive. He called our Crew Chief and technicians out to the scene to get the work started. 

Our technicians ended up removing the lower cabinets as well as some drywall and laminate flooring. Then we set up air movers and dehumidifiers to make sure everything was completely dried all the way through and that mold would not be a threat in the future. Between the removal and the drying, the entire project took a full eight days to complete. 

The homeowner was so happy with our work! Though it was a long eight days for him, he knew his home was safest in the hands of SERVPRO of West Riverside City and he would absolutely be calling us again in the future.

Sewage Backup in Riverside High School

6/19/2018 (Permalink)

Water Damage Sewage Backup in Riverside High School This photo shows a recent sewage backup in a Riverside High School.

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of West Riverside City have specialized training and equipment to quickly and safely clean contaminants like sewage.

Toilet Overflow or Sewer Backup?
Call Today 951-351-8033

Water damage can be classified by the three types of contaminated water. SERVPRO of West Riverside City will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of West Riverside City are available 24 hours a day, 365 days a year. We are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

SERVPRO Offers Mold Damage Remediation in Riverside, CA

6/13/2018 (Permalink)

Mold Prevention

With the summertime heat right around the corner, it isn’t uncommon to find moisture and heat coexisting on the same surfaces in your home.  Recently SERVPRO West Riverside City helped a distraught client that was headed out of town before he discovered harmful mold growing in his home.

Our client was initially distressed because he was all set to go away when he noticed the hazardous green and black mold spots but he still didn’t want to cancel his travel plans. The experienced SERVPRO West Riverside City mold damage remediation team immediately rushed to his rescue to create a mold damage repair plan. SERVPRO of West Riverside City technicians identified, assessed, and cleared the mold in the structure of his home by using a specialized anti-microbial disinfectant treatment to prevent the spread of mold spores that can make one sick and spread infectious diseases.

Mold poses the biggest health threat for infants, children, pregnant women, the elderly, and individuals with existing respiratory conditions.

How to find Mold in your Home

One way to detect mold in your home is to look out for any foul, musty odors. Often dangerous mold spores are located in air ducts and wall cavities and mold may not be seen but is still present. Mold grows rapidly in dark damp crevices so the best defense against mold damage is prevention.

  • Keep it clean: If you notice any musty odors, which can occur before the mold spots show up, use bleach, borax, or vinegar to disinfect the area thoroughly.
  • Do the laundry: During the summer many of us like to go swimming, but don’t leave soiled clothes out in places where they will not dry within an hour.

If you are looking for mold damage repair in Riverside and surrounding areas SERVPRO West Riverside City can help alleviate some of your stress. The goal of our experienced technicians is to make sure you are comfortable in your home, and if we can’t, then we aim to make the process as quick and painless as possible.

Call us at 951-351-8033 for a mold inspection!

Water Leak Affects Two Homes in Riverside,CA

6/11/2018 (Permalink)

Water Damage Water Leak Affects Two Homes in Riverside,CA Equipement in place to start the drying process.

One Water Leak Affects Two Homes

At SERVPRO of West Riverside City, we understand that water damage can be rather stressful for a homeowner to deal with, especially if they are trying to tackle it all by themselves. Cleaning up water damage correctly and effectively requires knowledge, experience and the proper tools. That’s why it is so important to hire a professional water damage company like SERVPRO of West Riverside City to take care of the remediation process for you. We’ll get your home back to normal in no time at all, so give us a call today!

A homeowner in Riverside called us after discovering water damage in his home. Originally, SERVPRO of West Riverside City was doing work on his neighbor’s home after a pipe had burst. However, the homeowners shared a wall, which caused the water damage to spread to the other house, affecting the living room, bedroom and their shared wall. Because their neighbors had used SERVPRO of West Riverside City to remedy the problem, the homeowner decided to give us a call.

We immediately went out to the home to inspect the damage. The neighbor’s pipe burst did in fact affect the living room and bedroom. He knew this was the perfect job for SERVPRO of West Riverside City, so he called the rest of our crew out to get started on the remediation process.

As soon as our technicians arrived, we began removing the drywall in both the living room and bedroom. Fortunately, the laminate flooring in the living room and carpet in the bedroom were dried in place.

The homeowner was very satisfied with our work. He appreciated how fast our team responded to his call and was pleasantly surprised in our ability to remove the water damage in its entirety. 

For more information on our water damage services, give SERVPRO of West Riverside City a call today! 951-351-8033

SERVPRO helps Corona Homeowner after Regular Business Hours

6/4/2018 (Permalink)

Water Damage SERVPRO helps Corona Homeowner after Regular Business Hours Drying equipment in place to dry out drywall and flooring.

At SERVPRO of West Riverside City, we understand that water damage can come and damage your home at any time and day of the week. Whether it’s a Saturday morning or a Monday night, water damage is most often unexpected and unwanted by homeowners. While many water damage remediation companies only operate during usual business hours, SERVPRO of West Riverside City is different. In order to help and respond to our customers’ needs as soon as possible, we are open every hour of every day of the week. No matter what time of day it is, our team will be at your house to remove the water damage in no time at all.

We recently received a call from a homeowner in Corona, who happened to call on a Saturday evening for help. Homeowner explained to our call center that she had discovered leaking water from her toilet, which ended up causing water damage to multiple rooms. Not sure how to clean up the damage on her own, the homeowner decided to contact a water damage remediation company that was open 24/7: SERVPRO of West Riverside City.

As soon as we got off the phone with the homeowner, we sent our Operation Manager, Gary, out to inspect the damage done to the home. After taking a look around, he detected water damage in the bathroom, hallway, closet and dining room.

With a plan in place, the rest of our crew made their way over to the house to begin the cleanup process. In the bedroom, we had to float the carpet and remove some of the walls. In the hallway, we removed the hard wood flooring, but were able to dry the walls in place. We also removed some of the ceiling in the dining room. To make sure everything was completely dry, our team set up drying equipment in all of the affected areas of the house. 

The homeowner was very pleased with our end results. She appreciated how fast our response time was and our ability to remove every sign of water damage in the home. We were happy to help!  

Call us if you notice a water leak in your home after hours! We will be there to help no matter what time it is! 951-351-8033