Recent Posts

A Disaster Preparedness Planning Guide for Owners and/or Residents in Riverside Mobile Home Parks

10/19/2021 (Permalink)

gold water valve with red knob Do you know how to shut off damaged utilities?

The most important feature of any home is something you probably do not see when you walk through the door.

But it could save your life. It is safety. Safety comes in all shapes and sizes: smoke detectors; fire extinguishers; escape routes; carefully maintained heating and electrical systems; and knowing what to do and where to go in case of fire, flood, or other disasters. The key to being prepared in the event of a disaster or sudden emergency is preplanning and practice drills.

Disaster Preparedness Emergency Plan

The next time disaster strikes, you may not have much time to act. Prepare now for a sudden emergency. Knowing what to do in an emergency is your best protection and your responsibility. Learn how to protect yourself and your family by planning ahead. To obtain more information, you may want to contact your local emergency management agency or civil defense office and the local American Red Cross chapter - be prepared to take notes.

You will need to gather the following information:

  • Find out which disasters are most likely to occur in your area. Ask how to prepare for each disaster.
  • Ask how you would be warned of an emergency.
  • Learn about your community’s warning signals: what they sound like and what you should do when you hear them.
  • Learn your community’s main evacuation routes.
  • If needed, ask about special assistance for the elderly or disabled persons.
  • Ask about animal care during and after an emergency. Animals may not be allowed inside emergency shelters due to health regulations.

Checklist of Emergency Procedures

Meet with your family and discuss why you need to prepare for disasters. Explain the dangers of fire, severe weather and earthquakes to children, the elderly, and individuals that may need special assistance. Plan to share responsibilities and work together as a team. The following may be used in creating your own Emergency Response Plan:

  • Draw a floor plan of your residence and mark two escape routes from each room.
  • Install safety features in your home, such as smoke detectors and fire extinguishers.
  • Discuss what to do in an evacuation.
  • Find the safe spots in your home for each type of disaster. Post emergency telephone numbers near the telephone.
  • Instruct household members to turn on a battery powered radio for emergency information.
  • Pick one out-of-state and one local friend or relative for family members to call if separated by disaster (it is often easier to call out-of-state than within the affected area).
  • Teach children how and when to call 9-1-1 and a long distance contact person.
  • Pick two meeting places: 1) a place near your home in case of fire; 2) a place outside your neighborhood in case you cannot return home after a disaster.
  • Keep family records in a water and fire-proof container.
  • Locate the main electric fuse box, water service main, and natural gas main shut off valve to your mobile home. Learn how and when to turn these utilities off. Teach all responsible family members. Keep necessary tools near gas and water shut-off valves. Turn off the utilities only if you suspect the lines are damaged or if you are instructed to do so. If you turn the gas off, you will need a professional to turn it back on.
  • Take a basic first aid and CPR class.
  • Prepare a disaster supply kit.

If Disaster Strikes

  • Remain calm and patient. Put your plan into action.
  • Check for injuries; give first aid and get help for seriously injured.
  • Listen to your battery powered radio for news and instructions.
  • Evacuate if advised to do so. Wear appropriate clothing and sturdy shoes.
  • Check for damage to your home - use a flashlight only. Do not light matches or turn on electrical switches, if you suspect damage.
  • Check for fires, fire hazards and other household hazards.
  • If you are remaining in your home, sniff for gas leaks, starting at the hot water heater. If you smell gas or suspect a leak, turn off the main gas valve, open windows, and get everyone outside quickly.
  • Shut off any other damaged utilities.
  • Clean up spilled medicines, bleaches, gasoline and any other flammable liquid immediately.

Remember to:

  • Remember to confine or secure your pets.
  • Call your family contact - do not use the telephone again unless it is a life threatening emergency.
  • Check on your neighbors, especially elderly or disabled persons.
  • Make sure you have an adequate water supply in case service is shut off.
  • Stay away from downed power lines.

SERVPRO of West Riverside City has years of experience with water and fire damage.  We have also handled water damage within mobile homes and we understand that they are not your standard stick home.  Call us if you experience an emergency.  We are here to help!

SERVPRO of West Riverside City


Do you Know the Difference Between Disaster Assistance vs. Flood Insurance?

10/14/2021 (Permalink)

blue background with water damage facts Flood insurance gives you peace of mind that you’ll receive the maximum amount available to fully recover after a flood.

If you experience property damage during a flood, you’ll likely be able to cover your recovery costs through disaster assistance funding—right? Possibly wrong.

In fact, federal disaster assistance isn’t guaranteed, and many residents overestimate the amount of funding they’ll receive (if any). As climate change worsens and residents face an increasing risk of damage from things like hurricanes, levee failures, and post-fire flooding, you’ll want to make sure you’re prepared. Take the first step by visiting to learn how flood insurance can best protect you against the financial impact of flooding. helps us understand five key differences between disaster assistance and flood insurance:

  • Disaster Declarations: Federal disaster assistance requires a Major Disaster Declaration from the president to authorize funding for FEMA’s Individuals and Households Program. Flood insurance does not require a disaster declaration, so policyholders can make a claim almost immediately after any flood event.
  • Coverage: Both disaster assistance and flood insurance cover flood damage to your primary residence—but disaster assistance is only designed to make a home “safe, sanitary, and fit to occupy,” not to restore it to pre-disaster condition. Disaster assistance can sometimes be used for additional expenses like vehicle repairs, temporary housing, or medical fees, but only flood insurance offers building and contents coverage that is customizable to meet your needs.
  • Payout: Federal disaster assistance often comes in the form of a FEMA disaster grant, which averages about $5,000 per household, or a Small Business Administration (SBA) loan. By comparison, the average flood insurance claim payment over the past five years was approximately $69,000. Unless purchased through a private vendor, flood insurance policies are backed by the National Flood Insurance Program (NFIP) . You will never need to repay the NFIP for your flood insurance, but certain forms of federal assistance, like SBA loans, must be repaid with interest.
  • Duplicative Expenses: FEMA cannot provide financial assistance when any other source—such as flood insurance—has already provided such assistance. For example, if your flood insurance company has already provided money for home repairs, you would not be able to receive additional disaster assistance for that claim; however, you could still receive FEMA disaster assistance to cover a separate, not-covered expense like vehicle damage.
  • Future Flooding: If you do receive disaster assistance after a flood, you may be required to purchase and maintain a flood insurance policy going forward in order to be eligible to receive aid for any future flooding events.

Flood insurance gives you peace of mind that you’ll receive the maximum amount available to fully recover after a flood. Visit to learn more about how to get started.

Do your Children Know What To Do in the Event of a Disaster?

9/20/2021 (Permalink)

Cell phone with red screen and 911 dialed BEFORE an emergency, teach your child how to dial 911 #YouthPrep

National Preparedness Month September 19-25: Teach Youth About Preparedness

Week Four of National Preparedness Month focuses on Youth.  

Many families are not together during an emergency, its important that your children and young adults know what to do during different types of emergencies. 

Talk to your kids about preparing for emergencies and what to do in case you are separated. Reassure them by providing information about how they can get involved.

How Can You Prepare Your Family?

Being prepared for disasters starts at home. Everyone can be part of helping to prepare for emergencies. Young children and teens alike can be a part of the process. As a parent, guardian, or other family member, you have an important role to play when it comes to protecting the children in your life and helping them be prepared in case disaster strikes.

We will touch on how to build your family emergency plan, how you can help children cope if they’ve experienced a disaster, and tips to help your children be ready when disaster strikes. With these tools, both kids and their families can be prepared whether they’re at home, school, or anywhere else.

How to Build and Emergency Plan

Some disasters strike without any warning, and family members may not all be in the same place. How will you get in touch with each other? Where will you meet? How will you get out of your house in case of a fire? What if your neighborhood is being evacuated? It's important to make a plan, now, so that you will know what to do, how to find each other, and how to communicate in an emergency.

 How to Build a Kit

Being prepared for an emergency isn't just about staying safe during a storm or a disaster. It's also about how to stay comfortable, clean, fed, and healthy afterwards—when a storm or disaster may have knocked out electricity.

If you lost power, how would you eat? The refrigerator wouldn’t keep your food cold. The microwave couldn’t warm things up. You might not get clean water out of your faucets. How would you find out if it was safe to play outside? Not from your TV or computer!

If power is out, you also might not be able to go to the store or the bank. Being prepared means having your own food, water, cash, and other supplies to last for at least three days, and possibly longer if you are in a remote or hard-to-reach area.

 Check out our blog on How Build a Basic Disaster Emergency Supply Kit

Helping Children Cope

Disasters can leave children and teens feeling frightened, confused and insecure. Their responses can be quite varied. It's important to not only recognize these reactions, but also help children cope with their emotions.

Encourage dialogue and answer questions

Listen to your kids. Ask them about their feelings and validate their concerns. When they ask questions, give just the amount of information you feel your child needs.

Make time for them and find support

Help kids understand that they are safe and secure by talking, playing, and doing other family activities with them. Build support networks with friends, family, and community organizations to help you cope, which can also help your children cope.

Keep to a routine

Help your children feel as if they still have a sense of structure, which can make them feel more relaxed. When schools and childcare open again, help children return to normal activities like going to class, sports, and play groups.

Risk Factors

For many kids, reactions to disasters are short-term. But some children can be at risk for more long-term psychological distress. Three risk factors for this longer-lasting response are:

  • Direct exposure to the disaster such as being evacuated, observing injuries of others, or experiencing injury.
  • Loss/grief relating to the death or serious injury of family or friends.
  • Ongoing stress from secondary effects, such as temporary housing, loss of social networks, loss of personal property, or parent's unemployment.

 Stay involved with your children and young adults.  Our blogs for the month of September all focus on emergency preparedness.  

SERVPRO of West Riverside City blogs

Emergency Preparedness, Ways to be Involved in Your Riverside Community

9/15/2021 (Permalink)

person wearing a green vest with the word CERT CERT members can assist others following an event when professional responders are not immediately available to help

Week 3 September 12-18: Low-Cost, No-Cost Preparedness

There are many great organizations and groups you can join that will allow you to help in your community during disasters, some of these are at no cost. Knowing you are able to help others is empowering and highly rewarding.


You can make a save a life by learning hands-only CPR.

Why Learn Hands-Only CPR:

  • 80% occur at home – so the life you are most likely to help save is a family member or friend.
  • Sudden Cardiac Arrest is an electrical problem with the heart where it stops beating and pumping blood. That causes the brain to shut down, so the person suddenly collapses and is unconscious.
  • EMS can restart the heart using a defibrillator (AED) and/or medications – but take 5 or more minutes to arrive.
  • Hands-Only CPR can keep the heart and brain alive until EMS takes over.
  • Mouth-to-mouth breathing is not necessary – there is oxygen in the blood.
  • CERT-Community Emergency Response Team

    CERT Program educates people about disaster preparedness for hazards that may impact their area and trains them in basic disaster response skills, such as fire safety, light search and rescue, team organization, and disaster medical operations.

    Using the training learned in the classroom and during exercises, CERT members can assist others in their neighborhood or workplace following an event when professional responders are not immediately available to help.

    CERT members also are encouraged to support emergency response agencies by taking a more active role in emergency preparedness projects in their community.


    You Are the Help Until Help Arrives

    designed by FEMA, are trainings that can be taken online or in-person, where you learn through simple steps how to save a life before a professional arrives.

    Learn five simple steps that may save a life

  • Call 9-1-1
  • Stay Safe
  • Stop the Bleeding
  • Position the Injured
  • Provide Comfort
  • Life-threatening emergencies can happen fast and emergency responders aren’t always nearby.

    You may be able to save a life by taking simple actions immediately.

    You Are the Help Until Help Arrives.

    Click on the links below to learn more about how you can help:

  • An animated interactive video
  • A web-based training program
  • A downloadable instructor guide and student tools to provide in-person training
  • Set up Riverside Alert

    Riverside Alert allows the City of Riverside to provide you with critical information quickly in a variety of situations, such as unexpected road closures, utility outages, missing persons and evacuations of buildings or neighborhoods.

    You will receive time-sensitive messages wherever you specify, such as your home, mobile or business phones, email address, text messages and more. You pick where, you pick how.

    The City of Riverside has launched a mass notification service that allows us to alert you in the case of an emergency. You opt-in to enter your contact information and subscribe to notifications you care about. The information you provide is protected and will not be used for any other purpose.

    How it works

    When we issue a notification about a potential safety hazard or concern, you will receive a message on the voice or text communication methods that you have selected. If requested for the notification, you can confirm that you have received the message and you will not be contacted by any subsequent methods regarding that  particular notification. If you do not confirm, the system will continue to attempt to reach you at all of the contact paths that you have registered.

    Sign up for notifications

    Create an account and add your contact and location information into Riverside Alert. All information you provide will be kept strictly confidential.

    Sign Up Here

    How To Prepare for Disaster on a Budget?

    9/13/2021 (Permalink)

    mother, boy and girl at a table having a discussion Natural disasters don’t wait for a convenient time. Preparing for them shouldn’t wait either.

    National Preparedness Month 

    Week 3 September 12-18: Low-Cost, No-Cost Preparedness

    Natural disasters don’t wait for a convenient time. Preparing for them shouldn’t wait either.

    If you are on a tight budget, there are several steps you can take that won't cost anything or that you could coordinate with a low budget.  Here are some tips from


    Start by signing up for alerts, safe-guarding important documents, and taking other low cost and no cost preparedness actions to lessen the impact of disasters and emergencies for you and your family.

    Preparedness Products

    Download or order your free preparedness products to help your family plan and prepare for the next emergency.

    Evacuation Drills

    Drills aren’t just for your toolbox. Practice emergency drills with your family regularly. Kids already do this at school, why not implement them on a yearly basis at home.

    Have a Communication Plan

    Emergencies can happen anytime, and less than half of American families have a communication plan. provides downloadable resources that are free!  Print out a Communications Plan and fill it in with your family.

    Plan ahead: 

    Prepare with Kids

    Make preparing fun for kids! Go on a scavenger hunt around your house for items you already have to add to your disaster supply kit. Follow this list: and see how many items you can check off!

    Be aware of disasters in your area

    Know what disasters and hazards could affect your area, how to get emergency alerts, and where you would go if you and your family need to evacuate. Visit:

    Here are some tips to help you put together a budget friendly emergency kits

    •  Go to a dollar store.  Here you can find kitchen items, first aid, cleaning supplies, lighting, and water
    • Look for grocery food sales- buy 10 with a discount, canned goods are often on sale and use coupons. 
    • There are many budget grocery stores where you can find many items on your list.
    • Buy in bulk for personal items. 
    • Purchase items when not in high demand
    • Buy throughout the year. 
    • Use what you have at home, soda bottles can be cleaned appropriately and filled with water.
    • Purchase off-brand items.
    • Purchase electronic emergency supplies on eBay or Amazon

    How to Build a Basic Disaster Emergency Supply Kit

    9/9/2021 (Permalink)

    Orange and Greenish clouds and sky with drops of rain, with the words "National Preparedness Month After an emergency, you may need to survive on your own. Being prepared means having your own food, water and other supplies to last for several days

    Being prepared means being equipped with the proper supplies you may need in the event of an emergency or disaster. 

    We've experienced the challenges of gathering supplies during COVID-19 sheltering in place.  Many stores were out of basic necessities such as hand sanitizer, toilet paper, water and N95 masks along with a list of other items.  How can you be prepared in advance?  Week two of National Preparedness Month helps us with building a kit.  We will provide tips with the help of on putting together your kit based on your family's needs. 

    After an emergency, you may need to survive on your own for several days. Being prepared means having your own foodwater and other supplies to last for several days. A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

    Week 2 September 5-11: Build A Kit

    Gather supplies that will last for several days after a disaster for everyone living in your home. Don’t forget to consider the unique needs each person or pet may have in case you have to evacuate quickly. Update your kits and supplies based on recommendations by the Centers for Disease Control.

    Make sure your emergency kit is stocked with the items on the checklist below. Download a printable version to take with you to the store. Once you take a look at the basic items consider what unique needs your family might have, such as supplies for seniors or pets (Check out our next Blog for pets.

    Basic Disaster Supplies Kit

    To assemble your kit store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

    A basic emergency supply kit could include the following recommended items:

    • Water (one gallon per person per day for several days, for drinking and sanitation)
    • Food (at least a three-day supply of non-perishable food)
    • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
    • Flashlight
    • First aid kit
    • Extra batteries
    • Whistle (to signal for help)
    • Dust mask (to help filter contaminated air)
    • Plastic sheeting and duct tape (to shelter in place)
    • Moist towelettes, garbage bags and plastic ties (for personal sanitation)
    • Wrench or pliers (to turn off utilities)
    • Manual can opener (for food)
    • Local maps
    • Cell phone with chargers and a backup battery

    Consider adding the following items to your emergency supply kit based on your individual needs:

    • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
    • Prescription eyeglasses and contact lens solution
    • Infant formula, bottles, diapers, wipes and diaper rash cream
    • Pet food and extra water for your pet
    • Cash or traveler's checks
    • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
    • Sleeping bag or warm blanket for each person
    • Complete change of clothing appropriate for your climate and sturdy shoes
    • Fire extinguisher
    • Matches in a waterproof container
    • Feminine supplies and personal hygiene items
    • Mess kits, paper cups, plates, paper towels and plastic utensils
    • Paper and pencil
    • Books, games, puzzles or other activities for children

    Maintaining Your Kit

    After assembling your kit remember to maintain it so it’s ready when needed:

    • Keep canned food in a cool, dry place.
    • Store boxed food in tightly closed plastic or metal containers.
    • Replace expired items as needed.
    • Re-think your needs every year and update your kit as your family’s needs change.

    Kit Storage Locations

    Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and cars.

    • Home: Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.
    • Work: Be prepared to shelter at work for at least 24 hours. Your work kit should include food, water and other necessities like medicines, as well as comfortable walking shoes, stored in a “grab and go” case.
    • Car: In case you are stranded, keep a kit of emergency supplies in your car.

    How Can You Prepare Your Pets For a Disaster

    9/8/2021 (Permalink)

    dog with red emergency bag SERVPRO of West Riverside City's mascot Ellie is ready for any disaster!

    Your pets are an important member of your family, so they need to be included in your family’s emergency plan.

    To prepare for the unexpected follow these tips with your pets in mind:

    • Make a plan.
    • Build an emergency kit.
    • Stay informed.

    Make a Plan

    If you have a plan in place for you and your pets, you will likely encounter less difficulty, stress and worry when you need to make a decision during an emergency. If local officials ask you to evacuate, that means your pet should evacuate too. If you leave your pets behind, they may end up lost, injured or worse.

    What can you do right now?

    • Make sure that cats and dogs are wearing collars and identification tags
    • Put your cell phone number on your pet's tag.

    Things to include in your plan:

    • Have an evacuation plan for your pet. Many public shelters and hotels do not allow pets inside. Know a safe place where you can take your pets before disasters and emergencies happen.
    • Develop a buddy system. Plan with neighbors, friends or relatives to make sure that someone is available to care for or evacuate your pets if you are unable to do so.
    • Have your pet microchipped. Make sure to keep your address and phone number up-to-date and include contact information for an emergency contact outside of your immediate area.
    • Contact your local emergency management office, animal shelter or animal control office to get additional advice and information if you’re unsure how to care for your pet in case of an emergency.

    Here is a list of animal-friendly places handy, and call ahead for a reservation as soon as you think you might have to leave your home.

    Build a Kit for Your Pet

    Just as you do with your family’s emergency supply kit, think first about the basics for survival, such as food and water. Have two kits, one larger kit if you are sheltering in place and one lightweight version for if you need to evacuate.  Review your kits regularly to ensure that their contents, especially foods and medicines, are fresh.

    Here are some items you may want to include in an emergency kit for your pet:

    • Food. Keep several days’ supply of food in an airtight, waterproof container.
    • Water. Store a water bowl and several days’ supply of water.
    • Medicine. Keep an extra supply of the medicine your pet takes on a regular basis in a waterproof container.
    • First aid kit. Talk to your veterinarian about what is most appropriate for your pet’s emergency medical needs.
    • Collar with ID tag and a harness or leash. Include a backup leash, collar and ID tag. Have copies of your pet’s registration information and other relevant documents in a waterproof container and available electronically.
    • Traveling bag, crate or sturdy carrier, ideally one for each pet.
    • Grooming items. Pet shampoo, conditioner and other items, in case your pet needs some cleaning up.
    • Sanitation needs. Include pet litter and litter box (if appropriate), newspapers, paper towels, plastic trash bags and household chlorine bleach to provide for your pet’s sanitation needs.
    • A picture of you and your pet together. If you become separated from your pet during an emergency, a picture of you and your pet together will help you document ownership and allow others to assist you in identifying your pet.
    • Familiar items. Put favorite toys, treats or bedding in your kit. Familiar items can help reduce stress for your pet.

    Tips for Large Animals

    If you have pets such as horses, goats or pigs on your property, be sure to prepare before a disaster.

    In addition to the tips above:

    • Ensure all animals have some form of identification.
    • Evacuate animals earlier, whenever possible. Map out primary and secondary routes in advance.
    • Make available vehicles and trailers needed for transporting and supporting each type of animal. Also make available experienced handlers and drivers.
    • Ensure destinations have food, water, veterinary care and handling equipment.
    • If evacuation is not possible, animal owners must decide whether to move large animals to a barn or turn them loose outside.

    Stay Informed

    Being prepared and staying informed of current conditions. Here are some ways you can stay informed:

    • Pay attention to wireless emergency alerts for local alerts and warnings sent by state and local public safety officials.
    • Listen to local officials when told to evacuate or shelter in place.
    • Download the FEMA app and get weather alerts from the National Weather Service, for up to five different locations anywhere in the United States.
    • Always bring pets indoors at the first sign or warning of a storm or disaster.

    What Is the First Step You Can Take to Plan for a Natural Disaster in Riverside?

    9/2/2021 (Permalink)

    grandmother, mother and daughter, looking at a laptop Discuss with your household or family how you will communicate if there is an emergency.

    In 2020, 60,714 weather-related events resulted in 585 deaths and 1,708 injuries. Winter weather, tornadoes and floods resulted in the most deaths that year, according to Injury Facts.

    Make a plan today. Your family may not be together if a disaster strikes, so it is important to know which types of disasters could affect your area.  Within Riverside, California, we can face many different disasters.  Riverside is prone to earthquakes, wildfires, flooding, strong winds, thunder storms, lightening, and flash flooding.  The most recent disaster affecting all families world wide is our current COVID-19 pandemic.  With this pandemic, sheltering in place was mandated so it was necessary to have enough food and items to sustain families for more than a month. Were you prepared?  Did you have enough of life's necessities to keep you and your family sustained?   

    Ready.Gov has provided steps to make a plan. 

    Week 1 September 1-4: Make A Plan

    Talk to your friends and family about how you will communicate before, during, and after a disaster. Make sure to update your plan based on the Centers for Disease Control recommendations due to the coronavirus.

    Creating your Family Emergency Communication Plan starts with one simple question:  "What If"

    • What if something happens and I'm not with my family?
    • Will I be able to reach them?
    • How will I know if they are safe?
    • How can I let them know I'm Ok?

    During a disaster, you will need to send or receive information from your family.

    Communication networks, such as mobile phones and computers, could be unreliable during disasters, and electricity could be disrupted.  Planning in advance will help ensure that all members of your household-including children, pets and people with disabilities, as well as outside caregivers- know how to reach each other and meet up in an emergency. 

    Planning starts with these three steps:

    •  Collect
    • Create a paper copy of the contact information for your family and other important people/offices such as medical facilities, doctors, schools, or service providers
    • Share
    • Make sure everyone carries a copy in his or her back pack, purse, or wallet.  If you complete your Family Emergency Communication Plan online at Create Your Family Emergency Communication Plan you can print it into a wallet sized card.  You should also post a copy in a central location in your home, such as your refrigerator or bulletin board.
    • Practice
    • Have regular household meetings to review and practice your plan. 

    Best way to communicate?

    Text is best!  If you are using a mobile phone, a text message may get through when a phone call will not.  This is because a text message requires much less bandwidth then a phone call.  Text messages may also save and then send automatically as soon as capacity becomes available. 

    Know how you’ll contact one another and reconnect if separated. Establish a family meeting place that’s familiar and easy to find.

    • PrepareToProtect means preparing to protect everyone you love. Start by making a plan before disasters and emergencies strike:
    • Discuss with your household or family how you will communicate if there is an emergency.
    • Decide and practice your emergency plan with members of your household.
    • Houses, mobile homes, apartments, and high-rise buildings have different evacuation considerations. Make a plan for each: 
    • Involve your entire family, including your children, in planning for disasters and emergencies so they are prepared, not afraid:

    Keep the number of SERVPRO of West Riverside City in your emergency contact list.  We are available for those unexpected disasters 24 hours a day, 24 days a week.  We are also available during holidays! 


    Riverside, Are You Ready for a Disaster? Prepare Now During National Preparedness Month!

    9/1/2021 (Permalink)

    green background white lettering logo of national emergency preparedness month "Prepare to Protect” - Preparing for disasters is protecting everyone you love.

    "Prepare to Protect”

    Preparing for disasters is protecting everyone you love.

    National Preparedness Month (NPM) is an observance each September to raise awareness about the importance of preparing for disasters and emergencies that could happen at any time. The 2021 theme is “Prepare to Protect. Preparing for disasters is protecting everyone you love.”

    Why is it so important to be prepared?  We are facing disasters more frequently.  Not only natural disasters but disaster in our own home or business can happen at anytime. 

    Wildfires-2021 Fire Season Outlook

    While wildfires are a natural part of California’s landscape, the fire season in California and across the West is starting earlier and ending later each year. Climate change is considered a key driver of this trend. Warmer spring and summer temperatures, reduced snowpack, and earlier spring snowmelt create longer and more intense dry seasons that increase moisture stress on vegetation and make forests more susceptible to severe wildfire. The length of fire season is estimated to have increased by 75 days across the Sierras and seems to correspond with an increase in the extent of forest fires across the state. NIFC predicts portions of the Coast Ranges, Sierra, and Cascades in California increasing to above normal fire danger in June and July and continuing through September.


    Hurricane Ida just made landfall in Louisiana, it was more powerful than Katrina exactly 16 years ago to date.

    Katrina first made landfall early on August 29, 2005, as a Category 3 storm with maximum winds of about 125 mph near Buras, Louisiana, the National Hurricane Center said. It had been a Category 5 storm in the Gulf of Mexico and weakened significantly before making landfall, but that prior strength meant that it created a very high storm surge.

    Earthquakes provided these statistics as of 8/30/21:

    California, United States has had: (M1.5 or greater)

    • 28 earthquakes in the past 24 hours
    • 224 earthquakes in the past 7 days
    • 885 earthquakes in the past 30 days
    • 11,314 earthquakes in the past 365 days

    *Insurance Information Institute calculations, based on ISO®, a Verisk Analytics® business, data for homeowners insurance claims from 2015-2019

    Insurance Claims

    In additional to natural disasters, there are the disasters that occur at home due to damage caused by fire and water.  These are sobering statistics.  These same causes can also impact your business!

    Homeowners Insurance Claims Frequency*

    • About one in 20 insured homes has a claim each year.  
    • About one in 40 insured homes has a property damage claim related to wind or hail each year.
    • About one in 50 insured homes has a property damage claim caused by water damage or freezing each year.
    • About one in 365 insured homes has a property damage claim related to fire and lightning.
    • About one in 425 insured homes has a property damage claim due to theft each year.
    • About one in 1,440 homeowners policies has a liability claim related to the cost of lawsuits for bodily injury or property damage that the policyholder or family members cause to others.

    *Insurance Information Institute calculations, based on ISO®, a Verisk Analytics® business, data for homeowners insurance claims from 2015-2019

    How can we prepare our families and Business'? has provided weekly themes. Review these with you family.  Make everyone aware of yur family or business emergency plan.  Schools hold fire evacuation and earthquake drills.  Each family can plan to do the same. provides tools and resources to help with your planning.  We will blog about the themes each week!

    Weekly Themes

    Each week in September, the campaign will focus on a different aspect of preparedness for individuals, families and communities.

    Week 1 September 1-4: Make A Plan

    Talk to your friends and family about how you will communicate before, during, and after a disaster. Make sure to update your plan based on the Centers for Disease Control recommendations due to the coronavirus.

    Week 2 September 5-11: Build A Kit

    Gather supplies that will last for several days after a disaster for everyone living in your home.  Don’t forget to consider the unique needs each person or pet may have in case you have to evacuate quickly. Update your kits and supplies based on recommendations by the Centers for Disease Control.

    Week 3 September 12-18: Prepare for Disasters

    Limit the impacts that disasters have on you and your family.  Know the risk of disasters in your area and check your insurance coverage. Learn how to make your home stronger in the face of storms and other common hazards and act fast if you receive a local warning or alert.

    Week 4 September 19-24: Teach Youth About Preparedness

    Talk to your kids about preparing for emergencies and what to do in case you are separated. Reassure them by providing information about how they can get involved.

    Please follow us on social media for timely tips and ways to keep your loved ones and business ready for any type of emergency. 

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    Please check out our Website for more tips on:

    Water Damage

    Fire Damage

    Commercial Damage

    Riverside County Experienced 2 weeks of Summer Thunder Storms and Flash Flood Warning

    8/30/2021 (Permalink)

    dark gray clouds above a house with evening lights on What if Riverside is hit with a random Thunder and Lightening Storm? Are your prepared? Do you know who to call should you experience a water leak?

    Is this common for Riverside County?   Not really!  Spectrum News 1 Reports:

    What You Need To Know

    • Summer thunderstorms are not common in Southern California
    • Summer storms most often occur in the mountains
    • Some rare, tropical-fueled storms bring significant rain
    • Generally, summer thunderstorms don't generate much rainfall for SoCal

    What if Riverside is hit with a random Thunder and Lightening Storm?

    Prepare for Thunderstorms & Lightning

    Know Your Risk

    Know your area’s risk for thunderstorms. In most places they can occur year-round and at any hour. Sign up for your community’s warning system. The Emergency Alert System (EAS) provide emergency alerts.

    Strengthen Your Home

    Cut down or trim trees that may be in danger of falling on your home. Consider buying surge protectors, lightning rods or a lightning protection system to protect your home, appliances and electronic devices.

    Make an Emergency Plan

    Create an emergency plan so that you and your family know what to do, where to go and what you will need to protect yourselves from the effects of a thunderstorm. Identify sturdy buildings close to where you live, work, study and play.

    Stay Safe During Thunderstorms & Lightning

    If you are under a thunderstorm warning:

    • When thunder roars, go indoors! Move from outdoors into a building or car with a roof.
    • Pay attention to alerts and warnings.
    • Avoid using electronic devices connected to an electrical outlet.
    • Avoid running water.
    • Turn Around. Don’t Drown! Do not drive through flooded roadways. Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away.

    Riverside County is prone to flash floods and high winds that could make driving challenging. 

    Stay Safe After Thunderstorms & Lightning

    • Pay attention to authorities and weather forecasts for information on whether it is safe to go outside and instructions regarding potential flash flooding.
    • Watch for fallen power lines and trees. Report them immediately.

    Take an Active Role in Your Safety Go to and search for thunderstorm, lightning, or hail. Download the FEMA app to get more information about preparing for thunderstorm, lightning, or hail.

    If you experience water damage from heavy down pour, or wind has damaged your roof.  We are here to help!  24 hours a day 7 days a week. 

    SERVPRO of West Riverside City