What our Customers say...


Very happy with the quick and courteous service.

Excellent service and expertise!

Did a very good job.  Staff at SERVPRO was very professional.

I was extremely impressed and satisfied with SERVPRO, especially Chris and Gary. Job well done.

SERVPRO did a great job when we had a water damage in a few of our units. The crew came and took care of everything for us. Very happy with them, would use them again!

I hope we never have a fire in our house again, but if we should be so unlucky I'll call SERVPRO again to clean and fix everything. They did an awesome job! Thank you

After the last rain storm SERVPRO came out and helped us when our walls and carpet were wet. They were clean and neat while they worked, and left our house dry and clean. Thanks Gary! 

Gary and his crew were quickly on site and made it easy on our business to continue as normal while we had this water damage going on in our office. I really appreciate their extra effort to help us out!

The whole crew at SERVPRO did a great job cleaning up after our fire. The smell after their cleaning and equipment made a huge difference! 

Gary was great, would recommend SERVPRO to anyone that might have roof damages!

Gary and Chris did a great job! They were quick to what they needed too and kept me informed through the whole process! 

SERVPRO of West Riverside always does a great job when we need them! I have their phone number saved on my phones for emergencies! Thanks

The team at SERVPRO did an awesome job! We would definitely recommend them to our family and friends!

Great people, Gary was at our house for 6 days straight making sure everything was drying up.  Very nice and polite, especially with our 4 children under 6.  I would highly recommend this SERVPRO for any work you need done, you will no be disappointed.

Had a valve leak behind fridge last Thursday, and after talking to Insurance, had SERVPRO come out to the house. Gary (their technician), brought in blowers, dehumidifier (which REALLY dried out moisture in the air), and started cleanup in the kitchen. He measured moisture in wood floor and wall. Good news, wall is dry now. But,  water really messed up wood floor in kitchen. Insurance is going to reimburse for floor, and SERVPRO tore all of it out quickly and cleaned it wonderfully. Found small amount of mold a day took care of that too. Gary (and Chris) did a great job of taking care of us and our kitchen. You won't go wrong by calling these guys! Thanks again for all the excellent service!

I had a leak from my second floor bathroom that affected the kitchen ceiling. After having a plumber out that fixed the wax ring on the toilet, I received a call from Alainne Cordova from SERVPRO to see how they could help.  Gary Shank came out right away.  He was extremely careful as there was some mold.  Since I've had a kidney transplant, I cannot be around mold.  The secured the area immediately before they started the job.  They were extremely thorough and professional.  Gary was awesome.  I can't say enough great stuff about this company and their care and concern for their clients, plus they did an exceptional job!  I highly recommend this company!!!

Immediate response excellent customer service and very friendly.

Immediate response! Excellent Customer Service! I know my customers are going to be pleased with the prompt, professional service & repairs offered by this branch of SERVPRO.

Thank you for achieving the nearly impossible task of turning a calamity into a tolerable experience, and getting our customers back to where they belong.

Great response time and friendly service! 

Could not be more satisfied. SERVPRO of West Riverside City alleviated my stress through this process!

Gary did a great job of being professional and prompt. Overall very satisfied with his performance!

Christopher has been wonderful and informative through this entire process!

Gary's expertise helped guide us through this first-time experience. SERVPRO of West Riverside was very helpful on how the insurance claim process goes. 

Excellent service! 

"Gary did a great job being professional & prompt. I am overall very satisfied with his performance"

"Gary was very professional and explained everything well. He even remembered to wear shoe coverings every single time." 

"SERVPRO has gone above and beyond to act as our liaisons and professional advocates. Seriously, I don’t know how we would have managed without SERVPRO, Gary and the rest of the SERVPRO team!" 

"Send Gary every time! Cant say enough good about him. Gary was awesome and did more than he needed to do. Extremely polite, friendly."

"Service was tremendous. Professional & considerate with our unique needs." 

"I am very grateful Allstate gave me your contact info. Gary made this first time experience less stressful of this happening so soon after my husband passed away. Your team is awesome. My limited physical ability to clean & move things has my house a mess but Gary full speed around everything and the condition of master suite floor from past pets didn't deter Gary at all!"

"SERVPRO did a great job at our FedEx store. The crew was fast and friendly!"

"Their service was highly appreciated. Gary made my family very comfortable with the restoration process. He was very polite and professional. We appreciated his courtesy, and he was very helpful to our needs. We highly recommend him for his services. He knows his job!"

"The crew was very professional and informative!!"

"Gary from SERVPRO was helpful & did a good job."

"The service was excellent, as well as the as the work performed. The attitude and work ethic of Gary the SERVPRO crew chief is the best I have seen in a long time. SERVPRO is a better company for employing people like him."

"You have an excellent production crew doing their job!"

"Gary was very attentive to detail, and very knowledgeable and experienced. He was courteous and understanding. He has excellent customer service skills!"

"Gary did a great job!"

"Very punctual & very excellent job"

"I am very impressed with Gary & the work he has done."

"Services were prompt and well done."

“Team leader was clear, courteous & helpful.” 

"Gary is one of the nicest, professional persons I have ever dealt with. I would highly commend him." 

"Your personnel was very, very good. The best."