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How Can Riverside Families Celebrate July 4th, 2020 with COVID-19 Orders Still in Place

7/1/2020 (Permalink)

a child holds a sparkler in his hand with with the other end lit with sparkles, behind a welder holding a blow torch. Did you know? Sparklers burn at 1200 Fahrenheit? That is hot enough to cause third degree burns and start a fire with just about anything.

Summer is traditionally known for fireworks, barbeques, and picnics with loved ones.

Fireworks are beautiful to see and enjoy while being outside on a summer night, but it can also be dangerous.  This year can pose a change due COVID-19 and the CDC guidance regarding social distancing.  Many cities may not hold their annual fire work show.  Riverside typically hosts a show at  Mt. Rubidoux or La Sierra parks, however, reports indicate that Riverside will not host the show.  This is because of a need to reduce costs to balance the city budget and also to avoid large crowds during the COVID-19 pandemic.

This may tempt many households to purchase fireworks and have their own 4th of July celebration. There are many reasons they are illegal in Riverside. Riverside County has very diverse terrain. The vegetation is very dry where fireworks can easily start a brush fire.  More fires are reported on July 4th than any other day of the year, according to the National Fire Protection Association. Fireworks started an estimated 19,500 fires in 2018, including 1,900 structure fires, 500 vehicle fires, and 17,100 outside and other fires. In 2018, U.S. hospital emergency rooms treated an estimated 9,100 people for fireworks related injuries; half of those injuries were to the extremities and 34% were to the eye or other parts of the head. Children younger than 15 years of age accounted for more than one-third (36%) of the estimated 2018 injuries. These injury estimates were obtained or derived from the U.S. Consumer Product Safety Commission’s 2018 Fireworks Annual Report by Yongling Tu and Jason Ng.

Did you know?

That sparklers burn at 1200 Fahrenheit? That is hot enough to cause third degree burns and start a fire with just about anything. 

What Can Families do July 4th 2020?

Since many annual Independence Day events are canceled in 2020 because of the COVID-19 pandemic, what can families do to observe this holiday?  Here are 18 4th of July activities for families from 

18 4th of July Activities to Keep the Family Entertained All Day

  1. Throw a Family-friendly Fourth U-Pick Party
  2. Go Camping in Your Backyard
  3. Watch a Patriotic Movie Outside
  4. Plan a Soda Float Social
  5. Take a Family Bike Ride
  6. Play Patriotic Games
  7. Dine Al Fresco
  8. Create 4th of July Cocktails
  9. Make an Unforgettable Dinner
  10. Throw a Family Pool Party
  11. Go for a Family Picnic
  12. Spark Up the Sparklers (Not recommended in Riverside City)
  13. Bake a Red, White, and Blue Treat
  14. Stage a Hot Dog Eating Contest
  15. Play a Little Baseball
  16. Make DIY Decorations Together
  17. Eat Barbecue with Family
  18. Enjoy S'mores Around a Campfire

ALL fireworks, including sparklers, are illegal in Riverside County. All fireworks are illegal because they cause serious injuries and very often, cause fires. Riverside County has very diverse terrain. The vegetation is very dry where fireworks can easily start a brush fire. Individuals who cause fires by using illegal fireworks will be held responsible for all suppression costs. These costs can run into the millions of dollars.

Since Studies show that there is more property damage on the Fourth of July than any other day of the year it is a good idea to check with your home owner’s insurance company regarding your coverage relating to fireworks. If you are involved in illegal fireworks you may not be covered. This could be a costly celebration!

If something happens to go wrong, and you experience fire damage, call SERVPRO of West Riverside City at 951-351-8033

When your Riverside home or business suffers fire damage, it can be especially devastating. In addition to the fire and smoke damage, your property may have substantial water damage from firefighting efforts. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis. SERVPRO of West Riverside City has the specialized fire and water damage equipment and expertise to help you through this tough time. We promise to treat your family with empathy and respect and your property with care. 

Is Your Riverside Water Bill Too High?

6/29/2020 (Permalink)

white water filtration system pulled out from underneath a sink with brown cabinets. This water filtration system was leaking water causing damage to the kitchen and dining room, SERVPRO of West Riverside was there to help!

It can be normal for your water bill to fluctuate from month to month - you may be watering your lawn more in the Spring or Summer, or doing extra laundry if you have guests visiting.

As long as you know why your water bill is higher, there shouldn't be any cause for alarm. However, sometimes you may notice an unexpected large increase…and that could be a sign of water a water leak causing damage.

To help you prevent severe water damage to your property, here are 4 common kinds of leaks to look out for that may be causing your water bill to be too high:

Leaking Faucets

A leaky faucet may just release a few drops of water, but if you wind up with a severe leak you could be wasting as much as 20 gallons of water every day. That’s why it’s important to check each faucet to make sure there are no visible signs of a leak.

One way to check is by placing an empty cup underneath the faucet and making sure no water collects.  You’ll also want to take a look at the piping in the cabinets underneath the sink, and don’t forget to check your outside hoses and water sources as well!

Leaking Pipes

Plumbing leaks can sometimes be difficult to detect as many of your pipes may be hidden behind walls or above the ceiling.  Still, you can check all the visible fittings and fixtures for any signs of damage or leaking.

As for your hidden pipes, you can pay attention to the ceiling and walls themselves. If you notice any signs of discoloration, deterioration, or mold, that can be a clue to the source of the problem.

Leaking Toilets

A continuously running toilet can waste as much as 200 gallons of water every day and cause your water bill to soar.

One easy way to check if you have a leak is to dispense a few drops of food dye into the tank of your toilet.  If you see the color start to come into the bowl, that’s a sign of a potentially bad leak.

Purification Systems / Water Softeners

If you use a water softener or purification system, that could be the cause of your bill increase. These systems tend to produce more waste water than other plumbing systems.

If you water bill is suddenly high, you want to make sure that these systems are working correctly and not producing excessive water waste. 

Here at SERVPRO of West Riverside City, we are available 24/7 and can be at your home quickly to help you if you do have water damage.  Our local team is made up of the best advanced technicians with the training and equipment needed to handle any size disaster. 

Water Damage? Respiratory Issues? Kitchen Appliance Maintenance Tips That Can Help!

6/25/2020 (Permalink)

4 pictures of water filtration system pulled out from under sink, plastic covering all doorways, Green machinery in a kitchen Riverside homeowner was very happy and his mind was put at ease, when we took all precautions for his son with respiratory issues.

SERVPRO of West Riverside City assisted with a leak from water filtration system where the kitchen cabinets and dining room were affected.

The young son of the homeowner had serious respiratory issues and the homeowner was very concerned about the water damage and the demo. To put the homeowner at ease, we contained off the work area, used air scrubbers and a HEPA vacuum.  The HEPA filter will capture small particles such as mold, bacteria, asbestos, lead, dust and many other airborne contaminants. Air scrubbers will continuously clean the air and provide a clean, healthy and productive environment.  HEPA (High-Efficiency Particulate Air) vacuums differ from conventional vacuums in that they contain filters that are capable of trapping extremely small, micron-sized particles. A true HEPA filter can trap 99.97 percent of all airborne particles larger than 0.3 microns.  Finally, we cleaned all affected surfaces. The homeowner was very happy and his mind was put at ease.

What can you do to prevent such damage? 

Some of the home floods commonly occur in the kitchen due to its many water outlets.  For most homes, the kitchen commonly incorporates multiple appliances that connect to a water supply line.   It is important to understand that water damages that occur in the kitchen may possibly spread past the kitchen and create larger damages throughout one's home.  Keep your home prepared by periodically checking the appliances to help reduce water damage incidents from occurring.   

However, a few common items that may lead to a kitchen flood are as follows:


Over time, the water supply line in a dishwasher may degrade.  This can lead to water leaking into enclosed areas under the appliance and rupture entirely.  Check this line twice a year by removing the kick plate at the front of the dishwasher and use a flashlight to inspect the space and surrounding areas.  If the area is wet with no explanation, this should be taken as a red flag.  The dishwasher water supply line shut off should be located under the kitchen sink; turn it off and call a plumber. 

Under Sink System

Underneath the sink, you may find a water filtration system.  As time passes, the lines can degrade and rupture.  A crack in the line can lead to flooding and potentially much worse.  Check the sink twice a year to avoid any costly damages.  

Leaking Sinks

If your kitchen or bathroom sink is leaking, you can find yourself dealing with water and possibly mold damage. The problem is, sometimes it is hard to know why it’s leaking and where it’s leaking from. So we wanted to go over a list of common causes of sink leaks so if you ever find yourself dealing with one you can go down this list and hopefully be able to either fix the problem yourself or better articulate the problem to a plumber/repairman.

  • Drain Leak: Leaks can come from a thinly sealed drain or from a  drain that is old and worn. It is possible to identify and fix this situation on your own by tightening the nuts located at the point where the pipes meet. However, if you feel uncomfortable doing it yourself, you can reach out to a plumber to check it.
  • Faucet Leak: This type of leak is easier to identify. Water puddling at the top of the sink when the faucet is turned on or water collecting under the sink can be big indicators. This is a problem generally caused by failing washers or worn-out gaskets, and possibly a faucet that needs to be completely replaced. Either way, you can generally take care of these problems on your own and should only need to call a plumber if you are uncomfortable attempting to do it on your own.
  • Leaks from the Rim Around The Sink: Simply put, this leak comes from an unsealed section between the sink and countertop. This can be fixed by re-caulking or tightening whatever connects the sink to the counter.
  • Loose Water Supply Connection: This leak is generally constant and is out of sight and fairly hard to identify. Usually caused by corrosion or a bad gasket in the connector. Tightening the connection or replacing the gasket can be the solution to the problem.
  • Clogged P-Trap: The P-section is a curved section of a pipe which prevents foul smells from seeping through the drains. If it gets clogged, it can prevent proper draining causing leaks. It’s possible you’ll just need to unclog it, but it might need to be replaced, which is definitely the job for a plumber.
  • Damaged O-Rings: This is what prevents leaks in the area where the faucet is being held in place. So if there is an issue with the O-ring, you could have quite the mess on your hands. Luckily this is something you should be able to just replace on your own.
  • Worn-Out Washers: This is one of the most common leak causes. Constant friction wears them out, and replacing them is something you can do on your own if you want to.
  • Corroded Valve Seat: Corrosion can be prevented with regular cleaning, but if the valve seat gets corroded to a certain point you would be better off contacting a plumber to let you know if it needs to be replaced or not.


Moving the refrigerator may be tricky sometimes.  It's important to be cautious about its placement.  Moving the refrigerator too close to the wall may kink or break the water supply line.  However, having the refrigerator too far out may cause potential over-stress on the line and potentially cause the line to rupture.    Keep in mind, the plastic water supply line degrades over time and can crack or break.   To prevent water damages from potentially happening, it is advisable to remove the plastic line and replace it with a copper or stainless-steel line that has better durability.  

Being prepared can help prevent a disastrous situation.   By regularly checking on these appliances, you will help avoid any catastrophic damages.  SERVPRO of West Riverside City is faster to any sized disaster, and we are here to help 24/7/365 to make it "Like it never even happened."

The New and Improved Payroll Protection Program

6/22/2020 (Permalink)

headshot of woman with blond hair in a blue suit sitting with her hand resting on her chin Meet Shaila Chamberlain, a local Riverside CPA. She is very knowledgeable with small businesses!

Shaila Chamberlain is a local Riverside CPA. If you are a business professional, you want to know that your accountant has the expertise required to get the job done.

Shaila is part of Executive TEAM Referral, which SERVPRO of West Riverside is also a member of.  She has a bachelor’s in accounting from Texas Tech University and a master’s in business administration from Pepperdine University.  She has been working with small businesses for over 25 years and understand the unique challenges you face.

We wanted to spotlight Shaila and her newsletter.  In a newsletter sent on June, 4, she discussed the topic, "The New and Improved Payroll Protection Program".  The information was very informative, and she gave SERVPRO the okay to share it in our blog.  In the same newsletter she highlighted SERVPRO of West Riverside City and our Certified: SERVPRO Cleaned service.  Take a look:

Payroll Protection Program News (and a little personal commentary thrown in for good measure) – Many small businesses have taken on PPP loans – those SBA loans that were issued in a hurry over the last couple of months that were intended to ease the financial pain of government-mandated COVID-19 restrictions.

The hook of the PPP, was that businesses could receive 2.5 times their average 2019 payroll in the form of an SBA loan, and would have that loan forgiven if they spent at least 75% of the money on payroll and no more than 25% on rent and a few other small expenses during an 8 week period beginning one day after the loan was received.  Like any major undertaking that is ill-conceived and poorly managed, it should come as no surprise that many business owners are finding the stipulations of the loan quite problematic.

For starters, the loans were issued based on 2.5 times an average monthly payroll.  For our math-challenged friends in Congress, 2.5 times a monthly average payroll equates to about 10 weeks of payroll – Hard to spend 10 weeks of payroll in 8 weeks without some kind of “tweaking” along the way.  Hence, the 25% that currently may go towards rent and utilities  This is helpful for some businesses with high rent, low employee costs, but not all.

Secondly and more importantly, the loans are intended to keep people working.  But this is at odds with near nation-wide orders to close businesses and shelter in place.  How do you keep employees working, when business is closed?

Shut down, shelter-in-place and by the way, pay your employees at least as much as they made last year.

And just to keep things interesting, give said employees a big, fat bonus of $600 per week to take unemployment instead, requiring business owners  to compete with the state and federal government to see how much we can pay people not to work. But I digress…

Read more

Certified: SERVPRO Cleaned

Can We Ever Be Clean Enough?

The good news -- business is slowly coming back!  The bad news -- Covid-19 is still out there.

Getting back to business relies on getting customers back through your doors.  And that only happens if customers feel safe and secure in your space.

Are you ready to help your customers and employees feel safe and communicate that you've chosen a higher standard of clean?

My friends at SERVPRO of West Riverside City are offering a defensive cleaning program that goes beyond janitorial - A proactive viral pathogen cleaning.

They will not only customize a cleaning plan to your specifications, they provide window emblems and signage to show your customers that you care about their health and safety.  Click now to find out more.

Stay healthy.  Stay safe.  Stay positive.

The content herein is for informational purposes and does not constitute legal, financial or tax advice.  

If you would like more information or to be added to her email distribution for her informative newsletters, feel free to reach out to her:

Shaila Chamberlain, CPA, CMA, MBA 

Phone: 951.768.2969



Riverside Elementary Schools Faces Major Water Damage from a Water Fountain

6/17/2020 (Permalink)

6 pictures 3 showing water soaked gray carpeting, 2 photos showing equipment drying, 1 picture with dry carpet. Water damage can quickly lead to a mold infestation and prevent kids from going to school. Contact SERVPRO for remediation.

Education is something that Riverside residents take seriously, and that is why when a disaster threatens one of our local schools, it is critical to get this situation resolved immediately. 

Water damage in a Riverside School is often among the situations that get overlooked by overseers as minuscule or non-threatening. Unfortunately, this is not the case. An inadequately or improperly cleaned and restored water damage incident can lead to many severe effects for the building and also those that use it.

One of the first concerns is the penetration into flooring and wall materials like drywall, wood, and linoleum. In just a brief period these materials can become oversaturated and deform, break loose and fail. This hazard can affect both faculty and students and persist gradually after the water was presumably cleaned up with conventional approaches.

Another pressing concern for school officials should be persistent dampness and moisture. These conditions could lead to hazardous secondary effects like mold growth which could affect those occupying the building. Our SERVPRO team utilizes moisture detection equipment to ensure that our efforts have successfully removed all of the water from the affected areas, not just the areas that can be readily seen.

One of our local elementary schools experienced water damage from a drinking fountain. SERVPRO was called to mitigate the damage.  The water ran into several classrooms, hallways and an office area.   Our first step was to extracted the water.  This step removes the majority of the water from the property. By performing a thorough water extraction, SERVPRO of West Riverside Professionals help reduce the drying time and help to prevent mold and secondary water damage. Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. This retained water can cause the materials to break down, warp, or cause mold damage.  We found it necessary to remove the baseboards, drill ventilation holes for drying, and then reset the baseboards. 

The next step is drying and dehumidifying.  We will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers to dry your property. We will carefully monitor the progress using moisture meters until the materials return to acceptable drying goals. 

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture.
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.

Our SERVPRO professionals are available 24/7 to help with water damage emergencies faced by any of our Riverside schools. This commitment ensures that your institution is getting highly trained restoration specialists with industry-leading equipment to overcome any level of water damage incident that you face.

SERVPRO completed the job and made it, "Like it never even happened."  

When you are responsible for the upkeep and maintenance of an entire school, there are often hundreds or even thousands of people to consider with every decision. Trust in the experience and rapid response of our SERVPRO of West Riverside City water restoration team to help you through every step of restoring the building. Give us a call today at (951) 351-8033.

SERVPRO of West Riverside Has the Right Tools For the Job

6/15/2020 (Permalink)

manufacturer label of ServprOxide SERVPROxide Sanitizes hard and soft surfaces and disinfects as it cleans!

Construction workers and skilled trade workers know that having the right tools for the job is crucial to getting the job done right the first time safely and effectively.

Could you imagine a carpenter trying to build a house without a hammer or a saw? How about a mechanic repairing a vehicle without wrenches? The same logic can be applied to restoration technicians. Without the proper tools and equipment restoring a home or business to preloss condition is near impossible. 

SERVPRO of West Riverside City utilizes some of the latest and greatest tools and equipment on the market. Equipping our technicians with the right tools and equipment is only part of SERVPRO’s winning formula. Training and experience also play a major role in the success of a restoration project. This is why our technicians and drying specialists are some of the most well trained, certified, and most importantly experienced professionals around. In our industry disaster can strike at a moment's notice. Having enough and the right type of equipment on hand is key to a fast response time, and when you’re dealing with water or fire damage, a speedy response can be the difference in a small water cleanup and a major restoration project. 

SERVPRO is known nationwide for being the industry leader in the residential and commercial restoration industry, but did you know SERVPRO of West Riverside City also offers residential and commercial cleanings as well? That’s right the same company that you have trusted for years to mitigate and restore your home or business after a water or fire loss, also offers deep cleaning and proactive cleanings for homes and businesses. 

What is a deep cleaning?

When SERVPRO of West Riverside City is called out to a home or business for deep cleaning services, our customer usually has experienced an event that calls for a more comprehensive cleaning than a maid service or janitorial staff can provide. There could be biological factors or environmental restrictions like hazardous materials or other types of contaminants present that require specialized equipment and training to clean. After a fire SERVPRO technicians will use specialized dry-chem sponges to heavily clean and remove smoke and soot damage from walls and ceilings. HVAC systems can be deep cleaned using SERVPRO’s specialized duct cleaning systems that will remove built up dust and debris from customer's ductwork. Carpets can be cleaned, sanitized, and restored using SERVPRO’s proprietary professional cleaning and restoration products and equipment during a deep cleaning. Deep cleaning services are far more in depth and substantially more thorough than your typical cleaning service. 

What is a proactive cleaning?

Proactive cleanings are great for homes and businesses that want to minimize their exposure to viruses and bacteria. Proactive cleaning procedures consist of cleaning and disinfecting the structure of the facility along with high traffic areas and surfaces. High traffic areas are areas that many people pass through or congregate in like a conference room or lobby. High traffic surfaces are surfaces that people often come in contact with like handrails, door knobs, or water fountains. Both high traffic areas and surfaces are havens for bacteria, viruses and other microorganisms. With SERVPRO’s proactive cleaning service home and business owners can minimize their exposure to these types of threats.

Foggers, Sprayers, Misters, and Ozone Generators

Foggers, sprayer and misters are all trade names for different types of cleaning equipment utilized to distribute professional grade cleaning and restoration products. Foggers create thick fog that can be used in any number of applications like coating, sealing, and sanitizing building materials. Sprayers are also very versatile pieces of equipment that can be used to evenly coat building materials with cleaning and sanitizing products during the restoration and/or cleaning process. Misters can be very similar to sprayers but differ themselves by dispensing cleaning and sanitizing products at a far smaller particle size. This creates a fine mist that is capable of covering hard to reach or inaccessible nooks and crannies of a building’s structure. Ozone Generators are different from foggers, sprayers, and misters because they are typically used to clean and disinfect air instead of surfaces. You will find ozone generators in hotels, casinos, and other commercial buildings where large numbers of people congregate.

Electric and Pump Sprayers - Pump sprayers are not all that different from the lawn sprayers you could find at Home Depot or Lowes, and are great for spraying cleaning solutions on carpet or treating a large area with antimicrobial products to prevent mold growth. Electric sprayers utilize an electric pump instead of a manual pumping system in traditional pump sprayers. This allows electric sprayers to produce a more consistent spray pattern or rate of dispersion and allow them to cover large areas very quickly. 

Macro mist ULV Mister - Ultra-low volume (ULV) misters or macro misters compress liquid cleaning and sanitizing products like SERVPROXIDE or Benefect through a specially designed nozzle which produces a fine cold mist or aerosol. These types of misters produce extremely small droplets ranging in size from 1-150 micrometers and have a wide variety of restoration applications including disinfecting surfaces along with mold and odor control. Typically air tight containment is set up around the area to be treated, where technicians, donning personal protective equipment (PPE) like respirators, gloves, eye protection, and Tyvek suits, liberally mists the entire area to encapsulate unwanted odors and/or sanitize surfaces.  

Thermal Fogger - Thermal foggers are very similar to mister in that they produce very fine aerosolized particles. They differ from them in the way they produce fog and the size of the particles they produce. Thermal foggers produce particles one micrometer or smaller and utilize heat to vaporize fogging solutions. When thermal fogging an area, air tight containment is erected around the area to be treated. Then a technician wearing the aforementioned PPE will liberally fog the entire area to sanitize surfaces and/or encapsulate unwanted odors.

Ozone Generator - Ozone generators do exactly what the name infers, they create ozone. Ozone is created by splitting oxygen into two solitary atoms. Each oxygen atom then attaches itself to a whole oxygen molecule to create an ozone molecule. Splitting of these molecules can be accomplished in two ways, Corona discharge which uses electrical discharge to split atoms and ultraviolet (UV) radiation which uses UV light to split oxygen molecules. On a molecular level ozone is very unstable meaning that its molecular bonds break down very easily and quickly (typically about 20 minutes). When ozone molecules come in contact with odors and/or bacterial molecules they bond with them, then break down destroying the odor and/or bacterials.

Have You Considered What Areas to Clean in your Riverside Store Before Reopening?

6/10/2020 (Permalink)

Sticker on a window with the words Certified: SERVPRO Cleaned with a reflection of a green servpro vehicle. Call SERVPRO for a higher standard of clean! 951-351-8033

As business and stores begin opening their doors, more shoppers will be visiting stores, this means more hands touching things.

By giving more attention to germ-prone areas, store workers play a significant role in preventing the spread of viruses. 

How do you properly clean sections of a grocery or retail store? Read our store checklist below!

Store Cleaning Checklist

  • Shopping carts: As carts are used throughout the day, constantly wipe down the touch areas of the cart (especially the handles) with disinfectant cleaner. Treat hand baskets the same way. Nightly power washing serves as a proactive measure to sanitize and prepare the carts for use the next day.
  • Checkout aisles: Cashiers (and with the assistance of baggers) should frequently clean the checkout area. The conveyor belt, rails on each side of the belt, customer counter, and the bagging area should be wiped down at pace with the number of customers passing through. 
  • Credit Card Machines: Keep credit card reading machines clean. Cash and plastic cards are known for harboring germs.
  • Restrooms: Public restrooms in a store probably already receive several cleanings per day, but with a recent emphasis on public health, it’s wise to increase the frequency of cleaning. Customer and employee restrooms should be sanitized throughout the day: floors, doors, stall walls/doors, all handles (including paper towel and soap dispensers), sinks, counters, baby changing sections, etc. Once the store is empty for the day, a more comprehensive cleaning should be done from top to bottom. Sanitize everything.
  • Floors: Floors are high-traffic areas, and grocery store floors get even more foot traffic now that restaurant traffic is prohibited beyond carry-out. For more efficient and thorough floor sanitization, consider using an industrial auto-scrubber.
  • Walk-in freezers and refrigerators: Because freezers and refrigeration units house more prepared food these days, it’s a best practice to keep them clean for food safety. Give extra attention to these areas where products are handled by customers. These areas should be routinely cleaned. At the time that works best for your store schedule, remove the items from the refrigerator or freezer and clean the surfaces with no-touch products. This mitigates contamination.

Be aware of places where hands leave behind germs and coughs/sneezes may leave behind pathogens.

Why Choose Certified: SERVPRO Cleaned?

If you are need a deep and professional clean, trust your certified SERVPRO cleanup and restoration experts. Our team is trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

Why Choose SERVPRO Disinfectants

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Our proprietary disinfectant, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

Trust your certified SERVPRO cleanup and sanitization experts and give us a call today!

As always, we are here to help! Our team is available 24/7 to proactively clean businesses. 

Visit our website SERVPRO of West Riverside City for more information on our Certified: SERVPRO Cleaned service. 

Or Call us at 951-351-8033.

SERVPRO of West Riverside City Helps a local Manufacturing Company with Disinfecting

6/8/2020 (Permalink)

fogger spraying into room with chairs and brown desks SERVPRO of West Riverside disinfected and sanitized this local manufacturing facility.

When you receive a call that a local manufacturing company is requiring to have their facility disinfected, SERVPRO of West Riverside was there to help.

We were ask by Wayne Tallman from  HRM Janitorial company if we handled disinfecting and sanitizing.  Due to Covid-19 a company he regularly maintained was requiring disinfecting and sanitizing in addition to their regular cleaning and maintenance. 

Beyond the cleaning performed by a janitorial company, business owners and companies must understand that persons infected with the SARS-CoV-2 virus and/or COVID-19 that enter their property will potentially infect others and deposit the virus on surfaces.

According to the CDC, the virus is thought to spread mainly from person-to-person. This could be between people who are in close contact with one another (within about 6 feet) or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

The CDC has set up a web page entitled Preventing COVID-19 Spread in Communities which addresses homes, childcare and K-12 schools, colleges and universities, work environments, healthcare settings, and large community events and mass gatherings.

For business purposes, the CDC recommends routine environmental cleaning. This should include routinely cleaning all frequently touched surfaces in the workplace, such as workstations, countertops, and doorknobs; and provide disposable wipes so that commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks) can be wiped down by employees before each use. For structures that utilize an internal or external janitorial crews, it is recommended that they follow proper cleaning protocols established by the CDC.

This is where SERVPRO of West Riverside City stepped in.  Fortunately for us, their regular janitorial maintenance company, HRM, is an amazing company and the facility was immaculate.  This is the first step that must be completed before disinfecting and sanitizing.  SERVPRO of West Riverside City came in and followed through with the following processes. 

Why Choose SERVPRO

When it comes to sanitization services, adapting advanced equipment is essential. During the time of a viral outbreak, it becomes critical. All around the world, Cleanup and Restoration companies are providing disinfecting sanitizing services, and SERVPRO is no stranger to these efforts. We always go out of our way to stay up to date with technology. Here at SERVPRO, "We utilize the most advanced equipment for cleaning." We have been in the biohazardous removal business for many years. 

How does a ULV (Ultra Low Volume) Fogger help SERVPRO of West Riverside City sanitize and disinfect? 

  • Sanitization: A ULV fogger disperses water or solvent-based cleaners as a vapor in the air. ULV foggers make disinfection services go a little faster and make it easier to do regular cleaning maintenance at a quicker pace. "Our certified team knows how to protect your building." 
  • Effectiveness: ULV foggers can mist the disinfectant to as small as 20 microns in size to get into hard to reach areas. We use SERVPROXIDE disinfectant, a hospital grade disinfectant with the EPA's lowest toxicity rating. It is suitable for fogging/misting applications (not all disinfectants are!). 
  • Equipment: "Safety is important to us." Our techs can wear the proper equipment while using the ULV fogger, ensuring the job is done correctly and safely. Vapor-based equipment should always be used with protective masks and suits, to protect the respiratory system. 
  • Technique: Advanced equipment is essential, but training is also important. Our technicians have the knowledge and experience to help you sanitize your workplace. We can give you tips, explain our process, and make sure to come back regularly to help minimize germs and pathogens inside of your building.  

We were able to assist this manufacturing facility accommodating their request to complete this during non business hours.  We followed up for further disinfecting and sanitizing at their request.  If you have specific needs we can work with you.  We can complete a one time cleaning or continual cleaning.   

If you feel your business or facility may need cleanup and disinfection services, don't wait. Get in touch with SERVPRO of West Riverside City 951-351-8033.  We can handle small offices up to large manufacturing facilities.  Call us for more information or visit our website SERVPRO of West Riverside.

Riverside Restaurant Owners, SERVPRO is here to HELP Reopen your Business!

6/3/2020 (Permalink)

Blurry background showing table number siting on the table. Reach out to SERVPRO of West Riverside City if you have any questions regarding the steps necessary to reopen your restaurant.

As Riverside begins to reopen, your restaurant will be able to open for dine-in service. It will not go back to the way it was before COVID-19 right off the bat, but it is important to take precautions to protect you, your staff, and your customers to get back to normal. Here are some tips from the National Restaurant Association to help prepare you for reopening:

  • Understand the rules and limitations. Not all states will be following the same limitations, follow up on Restaurants Act to find California's reopening rules.
  • Follow established guidelines for reopening safely. Ensure you are following protocols for safe food handling, cleaning, and sanitizing. Implement employee health and hygiene as well as social distancing.
  • Deep clean and sanitize your restaurant. Hire a specialty service to deep clean every surface in your restaurant such as SERVPRO. We are uniquely prepared during this unprecedented time to clean and disinfect your restaurant according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 
    • Do not forget to sanitize the drive-thru station and all equipment if you have one. You can check out the CDC guidance and cleaning for more information.
  • Rethink the dining room. Space out tables and chairs, even your bar stools. Look into putting barriers between booths.
  • Get the word out. Communicate your plans so customers know you are taking proactive measures to provide a safe environment to dine in.
    • Update your websites and social media platforms
    • Have a sign outside your restaurant or in your window.
    • Email blast your customers.
    • Implement a “We’re back!” campaign.

We are also happy to announce a new service!!

We are proud to launch Certified: SERVPRO Cleaned—a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. This is a level of clean that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. When businesses chose SERVPRO, your employees, customers, and community can rest assured that you’ve selected a “higher standard of clean”—Certified: SERVPRO Cleaned

Protect your staff and customers with a thorough deep clean from SERVPRO. Our team has been called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. We will even provide you with signage to hang in your window for your customers to see. Restaurant workers are serving our friends and families. Allow us to help protect what matters most.

Visit our website for more information or call us at 951-351-8033.  We are available for questions.

We Can Clean and Disinfect Your Riverside Gym

6/1/2020 (Permalink)

Photo of gym with gray floor with weights against a white wall, water cooler,  and two weight benches.    Free weights, weight machines, and exercise mats are all handled by so many people all loaded with germs that can lead to viruses. Let SERVPRO Help!

As gyms and workout facilities start to open back up, gym-goers will be eager to get back into their workout routine.

Before letting your members back into your doors, make sure that your gym is prepared for post-pandemic response to protect your staff and members.

According to the CDC, the virus is thought to spread mainly from person-to-person. This could be between people who are in close contact with one another (within about 6 feet) or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Gyms are hotbeds of germ activity because of people being so close together and constantly using the same equipment. By implementing enhanced disinfection guidelines in your gym, you can help minimize the spread of germs.

Germ Hot Spots:

  • Free weights
  • Weight machines
  • Exercise balls
  • Exercise mats
  • Cardio machines

Free weights, weight machines, exercise balls, and exercise mats are all handled by so many people that the equipment is loaded with germs that can lead to viruses like COVID-19 among other illnesses. As gym-goers start to use this equipment, they could be holding or lying on a slew of germs. According to a survey of over 1,000 gym-goers, 31.1% admitted they do not wipe down equipment after use.

Wiping down equipment is not a new gym policy by any means, but to help your members keep peace of mind, read and enforce the tips below:

  • Provide hand sanitizer (at least 60% of alcohol) throughout the facility and require members to sanitize hands
    • At facility entrance, or before beginning fitness activities.
    • After using each piece of equipment.
    • Upon completing their fitness routine and leaving.
  • Provide disinfecting wipes for members to wipe down equipment surfaces that are in direct contact with skin after each use. Surfaces include:
    • Hand grips on cardio equipment (treadmills, bicycles, ellipticals, stair-steppers).
    • Hands grips on dumbbells, weight bars, and other strength-training systems.
    • Pads/cushioned components (fitness mats, bike seats, lifting benches)
    • Fitness balls, rope handles and other fitness equipment.
  • Any U.S. Environmental Protection Agency EPA-registered antimicrobial wipes are appropriate for performing individual wipe-down between uses.
    • Consider Benefect Botanical Disinfectant Wipes
  • Perform a thorough cleaning and disinfection of all skin-contact surfaces of equipment at the end of the day using an EPA-registered disinfectant.
    • Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. The CDC recommends usage of a labeled Hospital Grade disinfectant with claims against viruses similar to SARS-CoV-2.

Reopen with a Professional Deep Clean

Now, more than ever, it is important to provide a safe, clean environment for your staff and members. Bring them peace of mind by having your gym sanitized and disinfected by SERVPRO. Our cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste. 

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to COVID-19 on hard, non-porous surfaces. As mentioned before, there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. However, per the CDC, this product can be used against COVID-19.  Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, please do not hesitate to call us 951-351-8033.