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SERVPRO has the Training and Resources to Handle your Commercial Water Damage

7/17/2019 (Permalink)

SERVPRO of West Riverside City handles not only residential damage and restoration, but commercial as well.

Professional water damage restoration services, experts with the right combination of training and resources can quickly identify the problems plaguing your property, take steps to restore your property and belongings, and return the area to a safe, healthy space so that you can get back to work without unnecessary delay.

At SERVPRO, we understand the damage that water or fire can do, and we are always ready to make it “Like it never even happened.” Our teams include restoration professionals trained in water damage restoration, applied structural drying, odor control, and upholstery and fabric cleaning. When you reach out to us for help, we do not hesitate. We move quickly to assess the situation and prevent further damage. We use our knowledge and specialized equipment to identify all the areas impacted by the water, including any hidden pockets of moisture.

After identifying the source of the water, we will create a plan to effectively deal with the troubles at the scene. If water remains, we can use professional-grade pumps and vacuums to extract it before shifting to dehumidifiers and air movers as we carefully monitor the drying process to ensure that the structure and its contents are properly dried.

We also begin working to clean and restore your belongings. With an expansive arsenal of professional tools and techniques, we can save items that many others would forsake, so you retain more of your property and reduce your replacement costs. We can also take steps to sanitize the location with antimicrobial treatments to prevent mold issues and deodorize the space to remove musty, unpleasant odors. We work diligently to restore your commercial facility to its preloss condition so that you can get back to business.

Commercial Damage Levels

There are three levels of commercial damage that are considered:

Level 1

Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

Level 2

Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

Level 3

Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched.

Commercial Property owners and Property Managers are entrusted with keeping their businesses operational.  Facilities Managers rely on us to be ready for Whatever Happens.

General Adjusters and Consulting firms from around the Inland Empire trust SERVPRO of West Riverside city with their most complex claims. Some of our specialties include

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Commercial Reconstruction
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Universities
  • Schools
  • Restaurants
  • Commercial Disaster Recovery Services 

We are available around the clock to get your business back up and running. Our expertise includes restoration services for fire and water damage. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services by calling SERVPRO of West Riverside City at 951-351- 8033.  

Why Won't My Water Damage Mitigation Company Give Me an Estimate?

7/15/2019 (Permalink)

It's considered standard practice in the construction industry to expect an estimate of the cost prior to the work being performed. Why then would a Water Damage Mitigation Company refuse to provide an estimate?

It saves money

There are actually a number of reasons why estimates are not normally supplied for water damage drying and mitigation services. First and foremost, when a water damage loss or flood occurs to a property, time is of the essence. Even small delays in getting the mitigation and drying started can result in a substantial amount of additional damage, and associated cost, to the property. The Insurance Industry, which has spent countless billions of dollars paying water damage claims, does not require Mitigation Companies to provide a quote prior to performing the work. These Insurance Companies have learned that the delays associated to waiting for an estimate only increases the overall damage to the property as well as the amount the insurance company ends up paying out in damages.

Additional / subsequent damage may be the property owner's responsibility

The property owner's insurance policy typically includes a clause which places an obligation on the property owner to take action to mitigate further damages. This requires the property owner to protect the property from this further damage. In a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are considered necessary to stop secondary water damage. The water will continue to wick from wet building materials to dry materials, often in hidden locations such as inside wall cavities, etc., until there are no longer any dry materials thereby causing this secondary damage. Timely, professional mitigation initially slows and finally stops this process. If the property owner fails to mitigate a water loss in a timely manner, the Insurance Company can, and will, refuse to pay for any additional damage (secondary damage) caused by this delay. As a result, secondary property damage as a result of unnecessary delays while the property owner waits for price quotes could cost the property owner directly.

It prevents delays that could result in mold

In addition to secondary water damage, Mold contamination is also a factor. Delaying mitigation, even less than a day in some cases, can result in the beginning of mold growth. Once mold begins to grow, costs can skyrocket, increasing the overall job costs by 4 to sometimes 10 times what would have been necessary prior to mold contamination. Prompt, professional, and timely drying and mitigation is essential to reducing costs when a water damage loss or flood occurs. Any delays, even delays associated to getting estimates, generally only increase the overall cost.

Water Damage estimates are inaccurate

Last, it is virtually impossible for a Mitigation Company to accurately estimate the price of a water damage drying and mitigation job. There are too many variables that can affect the nature of the drying, and the time and labor that may be needed to properly dry out a building. As the property dries, water infiltration, by its very nature, will still continue to wick from wet to previously dry areas until the drying is complete. As well, different building materials dry out at different rates. For instance, drywall is more easily dried out when compared to plaster. Also the humidity and temperature within the home, as well as the weather conditions outside, can often affect the drying and mitigation services to your property. It is impossible for any professional Mitigation Company to predict where water will migrate during the drying process or how quickly the property will dry. This makes it impossible to provide any accurate estimate.

Because of this, it is important to only use companies you know you can trust for your water damage drying and mitigation needs. SERVPRO is trusted by the Insurance Industry (both Insurance Adjusters and Agents), many Commercial Property Managers, and the local Real Estate Industry for their water damage drying and mitigation needs.

Should you have a need for Water Damage Mitigation, please Contact Us today! We have crews available 24 / 7 to respond to Emergency Water Damage Claims.

How to Handle Unexpected Water Damage in Riverside City

7/10/2019 (Permalink)

Unexpected water in your Riverside home or water in your business can cause a lot of problematic flood damage. It can ruin your possessions and the building you store them in. If you act quickly, you can mitigate water damage and your restoration efforts can be successful.

Don’t treat flood damage lightly. Even if the water in your Riverside home is only a half an inch deep, it can be a breeding ground for unwanted mold. The growth of mold from water in your house can ruin walls, carpets, and flooring. Water damage can also cause mold that leads to poor air quality and respiratory illness like asthma. The key to keeping your house safe and mold-free is to mitigation water in your home or water in your business very quickly. Before doing any water cleanup or drying, call your insurance company and let them know what you plan to do about the flood damage. After speaking with your insurance, use these tips for mitigation and prevention any further water damage.

Disconnect Power

Remove and unplug any electronics in the vicinity of the water in your home. The quicker you do this, the more likely you can save them from being destroyed and get the water cleanup process started. If the water has risen past the level of electrical outlets, turn off power to the area of the building. Pull up carpets and underpadding that have flood damage. You can potential save carpets if you start the water cleanup, drying, and disinfectant process immediately. You probably won't be able to save the underpadding because of they act like a sponge and absorb large amounts of water.

Water Cleanup

Getting rid of the water quickly is important to mitigating the water damage. If you can't use a wet-vac because of a power issue, the old fashioned way works just fine. Grab some old towels and bucket to sop up as much water as you can. You can pour the water down the drain or out outside onto permeable surfaces. If the situation is more than you and your wet-vac can handle, consider renting a sump pump from a hardware store. The most important thing you can for water damage mitigation is to get rid of the water in your business fast and star the drying and restoration process.

Dry the area

Once the water is out of the way, it's helpful to utilize a dehumidifier and fans for drying. Open up all the windows and get the area dry as soon as possible. If drywall has been affected, you’ll need to cut away the areas that were damaged by the water to prevent mold. Take out the baseboards if they are not real wood, as they are probably not salvageable. If it was real wood, you might get lucky and be able to save them.


After the water damaged area has dried out, you’ll want to use a strong disinfectant for restoration to rid the area of any bacteria that and contribute to mold growth. Make sure to include walls and furniture.

Dispose of damaged items

Rather than throwing everything into the dumpster, consider organizing the damaged goods into piles of recyclables and non-recyclables. This way, you can help alleviate pressure on landfills and do a little good for the environment. Contact your local waste management authorities to find out how to properly dispose of electronics, furniture, and drywall. Many materials can’t be thrown into the general trash for safety and environmental reasons, so find out the correct place to dispose of the water damaged items.

It’s a nightmare to have to deal with water in the home or water in at your business, but by taking quick action, you can start the mitigation process and get the restoration done fast. Whether it's a broken pipe or a natural flood water, you can minimize the damage by acting quickly. Don’t forget to let your insurance company know what happened so they can give you the go-ahead for taking action. 

Every water damage event is a little different and requires a unique solution, but the general process stays the same. So, before you risk further damaging the value of your home or facility by attempting to clean up the mess yourself, call your local SERVPRO of West Riverside City.  

Calling SERVPRO of West Riverside City eases the restoration process. We are available 24 hours a day, 7 days a week.  We are here to help during holidays too!

If you find yourself with water damage, call us today! 951-351-8033

Summer guests? Need to clean your house? Here are some Tips

7/8/2019 (Permalink)

Spring seems to be the perfect time of the year for a deep cleaning home due to the change of the seasons. However, you may need to prepare for summer out of town guests. 

The true of the matter is that cleaning could be the most boring task that needs to be done at home or could be the easiest, all depends of the way you arrange this tasks and the actions you take every day in order to have a clean and a cozy home.

Every Riverside newer home or older home has its own unique characteristics and needs when it comes to straightening things up, there are a few basics that anyone can fall back on when it comes to cleaning.

Kitchens, bathrooms, bedrooms, living areas, for washing, replacing, dusting, sorting…not sure where to start? Don’t feel overwhelmed, here are a few handy tips that you can also use as a check list to make your cleaning easier and fun than a summer breeze. We also recommend you have all the cleaning supplies you need beforehand so you won’t be tempted to put it off.


We recommend that you start cleaning something you like to see shiny so this task will be more appealing as you will see the results immediately.

  • Start cleaning inside and outside of refrigerator, and take the opportunity to throw out expired food products, since you will be emptying the shelves to clean them.
  • Clean stove and oven and wipe down microwave
  • Clean garbage disposal by freshening it with baking soda and/or citrus rinds
  • Finally Sweep and mop floors with a nice clean fragrance…Your done!


This task could be one of those you would like to leave it to the last, but think of the idea of enter to your fresh and clean bathroom, having a nice bath or listening to your family saying…This is great and smells fantastic!!!

  • Wipe down shower and tub
  • Clean toilet, counter tops, and mirrors
  • Sweep and mop the floor


In case you have many Bedrooms at home you can start with one per day so the task will be easy and you won’t get tired and overwhelm with the rest of the house cleaning.

  • Wash bedding
  • Wash pillows (or replace if needed it)
  • Make space in the closet for your guests

Living Areas

This kind of areas are the most used at home so we recommend you leave it for the last task so you can clean it and organize it properly.

  • Vacuum/sweep and mop floor
  • Polish furniture (You can start weekly with a piece so you don’t get tired doing it at once)
  • Dust electronics/media centers other.

Throughout the House

This tasks can be done one per day and depending of the amount of work needed it

  • Dust furniture surfaces and ceiling fans
  • Vacuum all carpets

We also recommend to contact us, SERVPRO have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean, and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, our staff is equipped with the knowledge to restore your property. If you would like to schedule service for your home or business, please call today! SERVPRO of  West Riverside City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. 

Don’t wait, be ready to enjoy your fresh, clean home organizing the activities during the coming months with this useful checklist or by contacting us, don’t rush for spring or summer time we are here to bring you a hand!

Call us if you would like your home professionally cleaned by SERVPRO of West Riverside City, we are here to help...let us do all the cleaning for you so you can feel rested and refreshed before your summer guests arrive!  

Who Can You Call When your Commercial Business Experiences Water Damage

7/3/2019 (Permalink)

Commercial Who Can You Call When your Commercial Business Experiences Water Damage SERVPRO is a trusted and experienced commercial water damage restoration company that delivers quality customer service.

As a commercial business owner, you know that any type of water damage can be detrimental to your business.

It is crucial when faced with a water damage loss that you can resume normal operations as soon as possible to protect your business. If your business is forced to close until water damage repairs are complete your short-term losses will start to add up and your customers may find somewhere else to go which could cause you to lose their business long-term.

SERVPRO can supply precisely that with our commercial water damage restoration services. The problems caused by water damage. Why is water damage such a problem? While water is vital to life, uncontrolled water that infiltrates spaces where it does not belong can do a great deal of harm. It can cause structural damage to your commercial facility and destroy the property, equipment, and inventory that you have stored inside it. It can also produce the ideal conditions for mold growth, setting the stage for a potentially hazardous mold infestation. In fact, unattended water damage can produce health hazards and liability issues that can leave your business vulnerable to lawsuits, so it is vital that the damage is dealt with properly. When water damage occurs, time is not your friend. Any delay in addressing it allows the damage process to continue, which is likely to increase both your losses and your restoration costs. The disruption triggered by water damage can also lead to lost productivity. After all, every hour that you spend working to restore your commercial space is an hour that you were not able to spend focused on what you do best. The solution that your business needs water damage can be a significant problem for your business, but it is one with a clear solution.

SERVPRO of West Riverside City specializes in commercial water damage repair and can help ensure that damages are kept to a minimum, reducing your total losses. Commercial businesses have unique needs when it comes to water damage repairs and the best way to protect your business and its assets is to leave water damage repairs to the pros.

What to Do If Your Property Floods

When your commercial property is affected by water or flooding, the source of water needs to be addressed before water damage repairs can begin. Water damage can affect expensive or specialized equipment and inventory, and losses can quickly add up to thousands of dollars. If your property floods, quick action is necessary to mitigate the damage. SERVPRO of West Riverside City is always ready to respond.

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 

However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 

1. Malfunctioning sprinkler systems 

Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment 

This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 

3. Broken pipes and plumbing 

Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 

4. Backed up sewer lines 

This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 

Choosing a Commercial Water Damage Repair Company

Whenever your business is affected by water damage, a fast response is necessary. SERVPRO of West Riverside City provides emergency, 24/7 service and has the equipment and personnel it takes to get your business up and running quickly. SERVPRO is a trusted and experienced commercial water damage restoration company that delivers quality customer service and exceptional water damage repair service for commercial businesses.

In an event of a disaster call SERVPRO of West Riverside City at 951-351-8033. Our SERVPRO team is available 24 hours a day, 7 days a week, 365 days a year!

Lighting Fireworks in Riverside is Illegal this 4th of July Holiday

7/1/2019 (Permalink)

Fire Damage Lighting Fireworks in Riverside is Illegal this 4th of July Holiday From our friends at CPSC: Fireworks are synonymous with our celebration of Independence Day. Yet, the thrill of fireworks can also bring pain. 

Residents are urged to attend free July 4 fireworks shows at Mount Rubidoux or La Sierra Park. 

It’s that time of year again! Outdoor barbecues, cook-outs, summer beach vacations, and of course, fireworks! Whether you’re celebrating in your red, white and blue this weekend, or just enjoying a little backyard BBQ, knowing the laws of fireworks in your area is really important.  

ALL fireworks, including sparklers, are illegal in Riverside County. All fireworks are illegal because they cause serious injuries and very often, cause fires. Riverside County has very diverse terrain. The vegetation is very dry where fireworks can easily start a brush fire. Individuals who cause fires by using illegal fireworks will be held responsible for all suppression costs. These costs can run into the millions of dollars. Read more at the State Fire Marshal website.

Residents are urged to attend free July 4 fireworks shows at Mount Rubidoux or La Sierra Park. Leaders warn ahead of July 4th, you can be fined $1,000.

4th of July Fireworks Displays in Riverside and Neighboring Counties

Many cities and communities in or near Riverside County provide spectacular fireworks displays for their residents.  The operators of these displays are licensed and have permits issued by the State Fire Marshal. 

Since all fireworks are illegal in Riverside County - Let the experts entertain your family at one of these events throughout the South-land:

RIVERSIDEFireworks at Mt. Rubidoux and La Sierra Park: Riverside

RIVERSIDEJuly 4th Fireworks, Family Fest: Evergreen Memorial Historic Cemetery, Riverside

From our Friends at  the U.S. Consumer Product Safety Commission

Remember, fireworks can be dangerous, causing serious burn and eye injuries. You can help us prevent fireworks-related injuries and deaths. How? By working with a national, state or local organization where you live to promote fireworks safety in your community.

Follow these safety tips when using fireworks in an area that allows fireworks: 

  • Never allow young children to play with or ignite fireworks.
  • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal

The safest way to enjoy fireworks is to attend a public fireworks display put on by professionals. Those caught with illegal fireworks will be subject to fines, citation and/or arrest; including confiscation of all illegal fireworks. We urge you to leave the fireworks to the professionals!

Help Is Here

The team at SERVPRO of West Riverside City has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup.

Remember, you know who to call when disaster strikes!  SERVPRO of West Riverside City 951-351-8033

Summer is Here, Enjoy Summer Safely in Riverside!

6/26/2019 (Permalink)

Please review a few tips that can help ensure you have a safe enjoyable summer.

Although we have already enjoyed several warm days here in Riverside, the official first day of summer is June 21th, 2019.   Please review a few tips that can help ensure you have a safe enjoyable summer.

Your Home

As we pack away winter coats there are some things you can do to prepare your home for the season: 

  •       Clean your refrigerator coils
  •       Change your air-conditioning filters
  •       Ensure your condensation line is clear of clogs and operating normally
  •       Inspect your driveway for any potential repairs needed
  •       Let out heat from the attic –high temperatures are a regular cause of mold
  •       Open windows to reduce moisture in your home
  •       Install screen doors; ensure the screens are in good condition
  •       Install reflective/tinted windows-this will protect your furnishing and reduce cooling costs!
  •       Add plants to your home-plants reduce toxins in the home and even offer health benefits!
  •       Secure your hose a safe distance from home, slow leaks has caused floods
  •      Inspect pool for any damage that may have occurred throughout the winter season

Water Activities

With temperatures rising in Riverside, this means a lot of us are all gearing up to take part in water activities and swimming! 

We thought we would share some top water safety tips for you to remember before you jump in the water!

  1. Swim with a buddy. If possible, this is always the safest route no matter where you might be swimming.
  2. Parents, always watch your kids while they are in the pool. Disasters can happen so fast!
  3. Have a life jacket and first aid kit on hand. Getting in the habit of taking these things with you to swimming activities can be helpful.

For more great water safety tips, visit the American Red Cross website.

Grilling, Fire Pits, and Fire Works

There is nothing like firing up the grill during the summer months! Did you know, summertime is the season for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren’t considered.  Consider the following tips to help ensure your summer celebrations are disaster-free!

Bar B Q Fire Safety

  • Propane and charcoal BBQ grills should only be used outdoors.
  • Keep a 3 foot area clear on all sides of the and pets, too!
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • When using a charcoal grill, let the coals completely cool before disposing in a metal container.
  • When disposing of any coals, please make sure you use a metal container and a lid, without anything piled on top of the lid!

Don't you just love a fire pit?

  • Make sure your fire pit has a cover. It may be needed to extinguish the fire quickly and easily in the event of an emergency.
  • Look around the fire pit before lighting it.  Make sure there is nothing easily flammable near it...piles of dried leaves, firewood, tiki torches and/or their fluid.
  • Watch out for what you are adding to your fire pit.  Leaves, paper, magazines or cardboard can separate and send large fire filled pieces into the air, causing a fire elsewhere!
  • Not a bad idea to have a fire extinguisher and/or a hose with the water turned on, handy.

Fire Works

It’s firework season! According to the National Fire Protection Association (NFPA), an average of 18,500 fires are started every year by fireworks. This includes 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires. “These fires caused an average of three deaths, 40 civilian injuries, and an average of $43 million in direct property damage,” says the NFPA.

Do you think sparklers are the safe way to go? Nope: they account for about a fourth of emergency room fireworks injuries.

Stay safe this summer by paying close attention to children at fireworks events, and avoiding the use of consumer fireworks.

  • Anyone using fireworks or standing nearby should wear protective eye-wear.
  • Do not try to re-light or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire.
  • Children should never pick up fireworks that may be left over as they may still be active.
  • The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

Wishing you and your family a wonderful summer from SERVPRO of West Riverside City and please be safe!

If fire does damage your home or business this summer, give us a call at 951-351-8033. SERVPRO of West Riverside City will make it "Like it never even happened."

What Sets SERVPRO Apart for your Commercial needs

6/24/2019 (Permalink)

Commercial What Sets SERVPRO Apart for your Commercial needs Let the professionals take the stress off your shoulders, we can make it "Like it never even happened."

Here at SERVPRO of West Riverside City we often get the question of Why SERVPRO?  

What is it that SERVPRO can do differently than all the other cleaning and restoration companies out there.

The answer to those questions always start the same way, with the list of all the training and certifications held by SERVPRO employees, the systematic process that is used to manage different projects, and the support provided by corporate and the SERVPRO network.  While those are all valuable assets, what truly sets SERVPRO of West Riverside City apart is the people.  Between the office manager and our production team, the years of experience with SERVPRO is invaluable.  This experience provides them with all of the tools and knowledge necessary to handle projects of any type or size.  Whether its routine carpet cleaning or a large commercial water loss or fire damage, the crew at SERVPRO of West Riverside City has the experience to make it "Like it never even happened."

Our Products

When team SERVPRO of West Riverside City comes to clean up your home or business, we have a secret weapon that ensures we can make any disaster “Like it never even happened.” Well, make that DOZENS of secret weapons.

SERVPRO stands out among its competitors, because we use our very own line of proprietary cleaning products. Those products are made to handle restoration work from fires to flood damage, biohazard to mold.

By using our own cleaning agents, we know the exact ingredients in each one. This means our technicians can ensure they perform cleanup work safely and efficiently, with the very best results.

A team of chemists and blenders creates 95 of these cleansers in-house at our corporate facility in Tennessee. The team relies on outside vendors to concoct about 45 more products. Those products from outside vendors still carry the SERVPRO guarantee of Quality Assurance and Quality Control, of course.

Here is a list of the types of products we use:

  • Spotting Agents
  • Carpet & Upholstery Products
  • Wood & Leather Care Products
  • Decontamination Products
  • Deodorization Products
  • Ceiling & Wall Cleaning Products
  • Hard Floor Care Products
  • Specialty Products
  • Coatings & Sealant Products
  • SERVPRO has even created a line of environmentally friendly or “green” cleansers as part of the company’s efforts to better serve our clients and community.

    And while the products are created by SERVPRO’s corporate team, they’re used locally by our team here in the Inland Empire. Our technicians are trained to use each product in the safest, most effective way possible. Whether we’re simply cleaning your carpet, or cleaning up after a major sewage spill, you can rest assured we’re using the best possible tools to get the job done right.

    SERVPRO offers much more than just mitigation and restoration services.   We provide a wide range of both residential and commercial services.  No job is too complicated, too large or too intimidating.  From mold remediation, to bio-hazard cleanups and storm situations, we have tackled it all.  We are also “one stop shop” for all your cleaning needs.  

    Trained Technicians and Efficient Equipment

    The wisest business owner will seek expert help soon after the event. Failing to respond appropriately when water invades and saturates the structural components and the contents of your business can lead to progressive deterioration and increased expense when the work does begin. Lingering moisture also encourages mold growth with all the concerns that scenario brings. Our commitment to being Faster to any size disaster is why we complete projects to our customers’ satisfaction.

    When you first notice water damage in your Inland Valley business, act right away. Water is extremely destructive despite its many uses, and it must be traced to its source before extraction and drying. If the leak is not addressed the damage will recur. We bring decades of experience to your situation, able to diagnose the problem and devise a plan to eliminate it and the harm it causes. Our record of success proves why we are restoration industry leaders in our region.

    Removing water from your home and completing structural drying requires specialized equipment. The tools available to a homeowner are not the quality and capacity of those in our inventory. When we arrive at a work site, we have a full stock of commercial strength pumps, extractors, air movers, heaters, and dehumidifiers in our service vehicle. The proper tools make the process easier and faster, which is why SERVPRO can resolve even severe water losses rapidly.

    The best equipment cannot help unless the operators are skilled. Highly-qualified technicians are another reason why SERVPRO can take a water damage scenario from chaos to “Like it never even happened.” Our investments in both equipment and personnel set us apart, giving our customers the confidence to call upon us for help under many different circumstances and recommend our services to family and friends.

    A short response time is another factor when choosing a water damage restoration company. We are available by phone 24/7, why SERVPRO is the number you keep on speed dial. Since water damage needs remediation within 24 to 48 hours, our accessibility is the key to delivering the best outcome.

    Our professional approach, trained technicians, and advanced technology are why SERVPRO of West Riverside City is your trusted restoration resource. Call (951) 351-8300 to set up an appointment to evaluate your water loss.

    Summer Heat- How to protect Ourselves, our Workers, and Home

    6/19/2019 (Permalink)

    The human body is programmed to cool itself down when it gets too hot, usually by sweating.

    However, severe heat conditions can cause body temperatures to rise to dangerous levels. Without drinking enough water or resting in the shade, heat exhaustion or heat stroke may occur.

    Signs of Heat Exhaustion include:

  • Dizziness
  • Headache
  • Sweaty skin
  • Weakness
  • Cramps
  • Nausea, vomiting
  • Increased heart rate
  • Signs of Heat Stroke include:

  • Red, hot, dry skin
  • High temperature
  • Confusion
  • Convulsions
  • Fainting
  • Prepare Yourself Before Going Outside

  • Wear loose-fitting, light-colored clothing
  • Be sure to apply sunscreen
  • Wear sunglasses
  • Stay hydrated and limit alcohol and caffeine intake on those days.
  • Be aware and pay attention to signs of Heat exhaustion
  • If possible, limit your time outside on extremely hot days and stay indoors in the air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Staying hydrated will help you from experiencing heat exhaustion. Heat exhaustion can lead to heat stroke, which is life- threatening. Signs of heat stroke are high body temperature (103+), rapid and strong pulse, and possible unconsciousness.

    Car Safety is also important for your family and pets:

  • NEVER leave children or pets alone in hot vehicles! Heat can rise in a car, up to 20 degrees in just 10 minutes! 
  • Even with the windows rolled down, only minutes in a hot car can be deadly for your pet! NEVER leave your pets in the car!
  • If you see a kid in a hot car- act fast! You could save a life!
  • Heat related deaths ARE preventable! Look before you lock!
  • Source from Ready.Gov

    Preparing our Workers

    OSHA requires that employers provide workplaces free of any known safety hazards, and this includes protecting them from extreme heat. Here are some tips for establishing a heat illness prevention program:

  • Make sure workers are provided with enough water, rest and shade.
  • Allow new or returning workers to gradually increase workloads and take more frequent breaks as they acclimatize, or build a tolerance for working in the heat.
  • Train workers on signs and prevention of heat illness, and to keep an eye on fellow workers.
  • Consistently drink water every 15 minutes.
  • In order to cool down, find time to rest in shady areas.
  • Wear a hat and light-colored clothing.
  • If a worker becomes ill, a supervisor should be called immediately, followed by 911 if applicable. Make sure that someone is with the ill worker at all times until help arrives.

    This issue hits home for us, since SERVPRO of West Riverside City, technicians are constantly outdoors in the Inland Empire heat. Their safety and well-being is a priority at SERVPRO.

    For more information, please visit: OSHA

    Prepare Your Home

  • Install windows air conditioners snugly; insulate if necessary.
  • Check air-conditioning ducts for proper insulation.
  • Install temporary window reflectors (for use between windows and drapers), such as aluminum foil-covered cardboard, to reflect heat back outside.
  • Weather-strip doors and sills to keep cold air in. This can also help keep your electrical bill down in the summer months.
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers. (Outdoor awning or louvers can reduce the heat that enters a home by up to 80 percent.)
  • SERVPRO of West Riverside City specializes in fire, water, and mold remediation. Our highly trained technicians are restoration professionals that use specialized equipment and techniques to properly remediate your home quickly and safely. We service the residents of Riverside county and surrounding counties. Contact our office staff if you have any questions about water or mold damage in your home or business area. Schedule a FREE Assessment at 951-351-8033

    June is National Pet Preparedness Month

    6/17/2019 (Permalink)

    Storm Damage June is National Pet Preparedness Month June is National Pet Preparedness Month

    A little preparation goes a long way in an emergency and having a "go bag" will help you keep calm and evacuate quickly.  

    This is especially important if you have the added responsibility of pets.  Emergencies come in many forms, and they may require anything from a brief absence from your home to permanent evacuation. Each type of disaster requires different measures to keep your pets safe, so the best thing you can do for yourself and your pets is to be prepared. 

    If you already have a "go bag" or evacuation pack, use this month as an annual reminder to replace old food and medication and to update photos and emergency contact information.  

    If you haven't created a bag, use this list to help get you started:

    •  7 days worth of food (rotate regularly and if you use canned food, buy cans with a pop-top)
    • 7 days of bottled water (rotate regularly)
    • Medication (rotate regularly)
    • Food/water bowls
    • Extra collar, harness, and leash
    • Clean up supplies (pet cleaning solution and paper towels)
    • Plastic bags (to serve double duty as garbage and poop bags)
    • Flashlight
    • Blanket
    • Toys and chews
    • Carrier
    • Copies of medical records
    • Contact information for local veterinarians, pet friendly hotels and shelters, and out-of-town family members willing to take in your pets
    • Recent photo for making lost posters
    • First aid kit with pet-specific supplies

    For more information on preparing your canine family for natural disasters, visit the ASPCA web site.  

    Some things to Keep in Mind

    • Locate a veterinarian or animal hospital in the area where you may be seeking temporary shelter, in case your pet needs medical care. Add the contact information to your emergency kit.
    • If you are unable to return to your home right away, you may need to board your pet. Find out where pet boarding facilities are located.
    • Call your local emergency management office, animal shelter or animal control office to get advice and information.
    • Most boarding kennels, veterinarians and animal shelters will need your pet's medical records to make sure all vaccinations are current.
    • Create a buddy system in case you’re not home. Ask a trusted neighbor to check on your animals.
    • Make sure all pets wear collars and tags with up-to-date identification information. Your pet’s ID tag should contain his name, telephone number and any urgent medical needs. Be sure to also write your pet’s name, your name and contact information on your pet’s carrier.
    • The ASPCA recommends micro-chipping your pet as a more permanent form of identification. A microchip is implanted under the skin in the animal’s shoulder area, and can be read by a scanner at most animal shelters.
    • Get a Rescue Alert Sticker from ASPCA-This easy-to-use sticker will let people know that pets are inside your home. Make sure it is visible to rescue workers (we recommend placing it on or near your front door), and that it includes the types and number of pets in your home as well as the name and number of your veterinarian. If you must evacuate with your pets, and if time allows, write “EVACUATED” across the stickers. You can order a free emergency pet alert sticker for your home, ASPCA Free-pet-safety-pack and allow 6-8 weeks for delivery. Your local pet supply store may also sell similar stickers.
    • Store an emergency kit and leashes as close to an exit as possible. Make sure that everyone in the family knows where it is, and that it clearly labeled and easy to carry. 

    Tips for Large Animals

    If you have large animals such as horses, cattle, sheep, goats or pigs on your property, be sure to prepare before a disaster.

    • Ensure all animals have some form of identification.
    • Evacuate animals whenever possible. Map out primary and secondary routes in advance.
    • Make available vehicles and trailers needed for transporting and supporting each type of animal. Also make available experienced handlers and drivers.
    • Ensure destinations have food, water, veterinary care and handling equipment.
    • If evacuation is not possible, animal owners must decide whether to move large animals to shelter or turn them outside.

    Take extra time to observe livestock, looking for early signs of disease and injury. Severe cold-weather injuries or death primarily occur in the very young or in animals that are already debilitated.

    Animals suffering from frostbite don’t exhibit pain. It may be up to two weeks before the injury becomes evident as the damaged tissue starts to slough away. At that point, the injury should be treated as an open wound and a veterinarian should be consulted.

    Make sure your livestock has the following to help prevent cold-weather problems:

    • Plenty of dry bedding to insulate vulnerable udders, genitals and legs from the frozen ground and frigid winds
    • Windbreaks to keep animals safe from frigid conditions
    • Plenty of food and water