Recent Water Damage Posts

How to Find Your Riverside Home's Main Water Shut Off Valve

3/18/2019 (Permalink)

No one expects pipes to burst, water heaters to break, or toilets and washers to overflow.  If this happens, your quick response along with the highly trained specialists from SERVPRO of West Riverside City will limit your damages and potentially save you thousands of dollars! Here are some tips for locating water shut-off valves on your property.

Source: The Spruce…

Finding the Water Shut-Off Valves

Some things in life are worth learning before it's too late—like the locations of your water shut-off valves. If a water pipe springs a leak, knowing where the shut-off valve is could save you thousands in water damage repairs. What's more, you can't make those major plumbing repairs or improvements unless you first turn off the water.

Home water systems contain two types of shut-off valves: main or master shutoff valves for stopping the flow of water to the entire house and individual or supply shut-off valves for specific appliances and fixtures.

Before Anything Else, Try to Cut Off Water Close to Source

If you have a leak at your toilet, sink, clothes washer, or ice maker, shut off water close to the source:

  • Toilet:  Look under the toilet, against the wall.  You will see flexible metal tubing.  Turn the handle clockwise until the handle stops.  Do not force.
  • Sink:  Look under the sink cabinet.  You will see two sets of flexible metal or plastic tubing.  Turn clockwise.
  • Clothes Washer:  Some houses have the valves clearly exposed above and behind the washer.  Turn both valves clockwise.  If you do not see these valves, slide the washer outward and you will likely see them.
  • Dishwashers: The water supply tube running to the dishwasher often has a fixture shutoff valve controlling it. In many cases, this is also located under the kitchen sink base cabinet, and it may be close proximity to the sink faucet shut-off valves. 
  • Refrigerator ice makers/water dispensers: The small copper or mesh supply tube running to the refrigerator usually has a small saddle valve or other devices that can be shut off to close down the water supply. 

Now for the main water shut-offs to the house…

  •  Water Main:  Locate Shut-Off Valve Within the House

This is the best way to shut off water in your house.  It will cut off your home's entire water supply, allowing you to open up any pipe within the house.

Unlike the main water valve, it should be easy to access and not involve special tools or digging. (The only problem is that not everyone has one. In this case, turn off the pump at the electrical box.)

But where would you find yours?  Put on your detective's hat for this one.  Suggestions:

  • Inside/Outside Perimeter:  In most cases, it will be near the perimeter of the house—like the outside wall in a utility area where the main water line enters the house, or on an outside wall near the water meter. This valve will always be located on the house side of the water meter and is usually a rather large valve. 
  • Ground Level:  Keep your focus on-grade.  If on a ground level floor, you will be looking down.
  • Path of Least Resistance:  Imagine a straight line extending from your outdoor water meter to the nearest point of your home's exterior perimeter.  Water lines will take the shortest path to get to a house.  Where that line meets your house is likely where the house's shut-off is located.
  • Check Inspection Report:  If you still have your property inspection report from when you purchased the house, it should indicate the location of the shut-off valve.  Inspection reports often follow a standardized format, so you may find this information located in Section 6.1.
  • Access Panels:  Look for any kind of access panel.  Water cut-off valves are not supposed to be sealed up behind drywall.  However, your home's previous owner may have unwisely sealed the valve behind a wall.  Most homeowners--and any legitimate contractor--will create an access panel around the valve.

Where It Is Not:  It is likely not under a sink.  The shut-off to the water heater may look promising, but that only affects the outflow of hot water from that point.  Do not confuse the gas shut-off to the furnace or water heater with water lines.

  • Water Main:  Locate Main Shut-Off Value Outside By Meter

If the previous two options fail, try to shut off the water main outside.  

This will cut off all water in the house.  This is the most rigorous option and will involve tools, and possibly even tools that you do not have on hand.  It is dirty work and may involve digging.

Locate the round, square, or rectangular steel or iron lid.  Lift the lid and set the lid to the side.  If there is dirt or sand, remove gently with your hand or a garden trowel.  Do not discard.  If you live in a climate that freezes in the winter, this sand/dirt is required to prevent the pipes from freezing and bursting.

After clearing the box, you will see three things:

  • Water Meter:  A glass-covered meter that may have a secondary cover to protect the glass.  Ignore this as it has nothing to do with shutting off the water.
  • Water Company's Shut-Off Valve:  This will be on the street side of the water meter.  See attached image.  This turn-off is designed so that only the water company can turn it off with a special tool.  Do not turn this off.  Even if you manage to get a Vise-Grip or Crescent wrench on this, you would find it exceedingly difficult to turn.
  • Your Shut-Off Valve:  This will be on the house side of the water meter.  It may have a knob for turning or it may have a nut.  There is no standard size for this nut.  For example, some are 3/8" and require a ratchet wrench with an extender for access.  Turn this clock-wise.

If you need help locating your main water shut-off valves, you can schedule a service call for SERVPRO of West Riverside City to come out and assist you. Call us at 951-351-8033 if you are interested. It would be money well spent to protect your home investment.

The Difference Between Flood Claims and Water Damage Claims in Riverside

2/20/2019 (Permalink)

After experiencing water damage, you may be left wondering what your options are.

In most cases, you should make sure that you fix all water damage as quickly as possible. Once you have done this, you can then proceed to file for claims. Fixing your home immediately can prevent problems from getting worse due to mold or decomposition. However, afterward you will still need to deal with the consequences of the bills. For some homeowners, it may be possible for insurance to cover some of the losses. However, many homeowners insurance policies do not always come packaged with flood insurance. To provide assistance, this will take a look at the differences between flood insurance and water damage claims.

Water Damage Claims

After experiencing water damage, your first impulse was probably to call your insurance company. Hopefully, you haven’t done this yet. There is a big difference between water damage and flood insurance. Water damage can be caused by storms, accidents, or bursting pipes. These claims are only valid when water damage is associated with water that did not first touch the ground (such as lakes, ponds, & rivers). This means that water coming from a regular thunderstorm, plumbing, or appliance is usually covered under water damage claims. In contrast, a flooded lake or stream that inundates a person’s home is not covered.

Flood Insurance

It is important to keep in mind that flood insurance is a special form of insurance contract. It does not automatically come with a standard homeowners insurance policy. In almost all cases, individuals have to purchase flood insurance separately from homeowners insurance. Since many homeowners are not aware of this, homeowners are often outraged when they discover that their insurance contract does not cover flood damage. Flood insurance is generally available for just a few dollars each month. Without this insurance, homeowners cannot expect to have any damage associated with flooding covered under their homeowners insurance policy.

Implications of Denied Coverage

If an insurance company declines your application to cover water damage, it could still have a big impact on your monthly insurance rates. Insurance companies can take advantage of information in your claims application to increase your monthly insurance bills. It is not uncommon to see insurance companies viewing homes that have experienced flood damage as high risk. As a result, they have the right to appropriately increase your monthly rates according to this information.

The reality that your insurance rates could increase after being denied coverage makes it even more important to understand the difference between flood damage and water damage claims. Many individual homeowners make the mistake of filing claims for costs associated with flood damage, only to find that these costs are not covered. When the bill comes the next month, there is nothing that homeowners can do to bring their rates back down. Therefore, it is important to only file a claim if flood damage is explicitly covered in the homeowners insurance contract. In some cases, it may even be recommended for homeowners to work with an attorney to ensure that it is appropriate to file a water damage claim.

If you have questions about your coverage, we strongly advise you to contact your insurance agent and review your policy. What incidents and perils are you covered for? What are your deductibles? At SERVPRO of West Riverside City we are here to help you in any we can.

Top 5 Reasons for Water Damage in Your Riverside Home

2/4/2019 (Permalink)

Water Damage Top 5 Reasons for Water Damage in Your Riverside Home Call your neighbors at SERVPRO of West Riverside City if you have water damage or flood damage 951-351-8033

Discovering that your home was destroyed by a leak or a flood can be devastating, and repairing water-damaged walls and floors are often very expensive.

Water damage and freezing issues were the third most common reason for a homeowner’s insurance claim between 2011 and 2015 with an average payout per claim of $8,861.

Plumbing Issues

Water damage is often caused by plumbing issues. That’s why it’s important to inspect the plumbing systems in your home at least once a year to ensure that there aren’t any problems with hoses or pipe joints. You should also keep in mind that plumbing pipes have a long lifespan. Brass pipes can last for as many as 70 years while copper pipes can last for more than 50 years. The average lifespan for galvanized steel pipes is often between 20 and 50 years.

Drain pipes are usually made of either cast iron (which can last for as many as 100 years) or polyvinyl chloride (PVC). Properly maintained PVC pipes can last indefinitely. Check your home inspection report or consult a licensed plumber to learn about the lifespan of the plumbing pipes in your home.

If your water bill is unusually high, that might be an indication of an undetected leak. Buying a water leak sensor that sends alerts to your phone is one way to safeguard your home. You should also check around your toilets, tubs, showers and sinks for any soft spots or moisture. Keep an eye out for loose tiles as well. If you have a dishwasher or a refrigerator with a water line, look for warped or discolored floorboards.

Washing Machine Leaks

Unless you’re doing laundry, you probably don’t think twice about your washing machine. But if it breaks down, the results could be catastrophic. For example, if the supply hose is damaged or has a faulty connection to the wall or washing machine, more than 600 gallons of water could potentially spill out within an hour. That could lead to significant water damage, especially if your washing machine is located on the second floor of your home.

To prevent water damage, you should replace your washing machine supply hose at least once every five years. Also, resist the temptation to overload your washing machine. Constantly stuffing too many clothes into your washing machine could loosen gaskets and valves or cause cracks. Take good care of your washing machine and your washing machine will take good care of you.

Bursting Water Pipes

During severely cold winters, pipes can freeze over and burst. That’s more likely to happen if you have certain types of pipes, such as swimming pool supply lines, water sprinkler lines and pipes with minimal insulation that run against exterior walls.

If temperatures tend to freeze in your area, be sure to protect your pipes. Insulate both hot and cold water pipes using heat tape or pipe sleeves available in your home improvement store. If you have water supply lines in your garage, keep the garage door closed as often as possible. Open kitchen and bathroom cabinet doors to allow warmer air to circulate. If you plan to spend some time away from your home, leave the heat on and set your thermostat to at least 55 degrees. You can’t control the weather, but you can put up a good fight to save your pipes.

Aging Water Heaters

Water heaters have a shelf life. You could wait until your water heater starts leaking to replace it. But if you’re being smart about avoiding water damage, you should replace it every 10 years. A tankless water heater can last for as many as 20 years.

You can find out how old your water heater is by looking up the serial number on the manufacturer’s sticker near the top of the water heater. Make sure to regularly inspect your water heater to check for signs of moisture build-up, mold or corrosion. If your water isn’t as hot as it used to be or there’s rust coming from your faucets, it’s time to call a plumber or water heater specialist.

Inclement Weather

Snow may look lovely. But if your home is not weatherproof, a bad snowstorm could damage your roof, walls and ceiling. Make sure your home is ready for inclement weather by ensuring that your rain gutters and downspouts are clean. You should also check doors and windows to ensure that your caulking hasn’t cracked.

If it snows where you live, be wary about the formation of ice dams on your roof. This happens when the heat inside your home causes water to melt in the middle of your roof. The water then refreezes near the edges, forming a dam that prevents melting snow from draining off the roof. The water that backs up can leak into your home and damage ceilings, walls and other areas of your home. To prevent ice dams from forming, insulate your attic to keep heat from rising and reaching the roof.

Roofs should be inspected annually. A professional roof contractor can look for exterior and interior warning signs that your roof’s condition may lead to water damage, including cracked or missing shingles and areas where water is prone to pool. An inspection can cost several hundred dollars, but in exchange for your peace of mind, it’s priceless.

When to Replace Your Hot Water Heater In West Riverside City

1/14/2019 (Permalink)

If your water heater is leaking or not heating up, you may be able to repair it rather than replace it. Regular maintenance will extend the life of your water heater. Some repairs, such as replacing a pressure-relief valve or heating element are pretty simple. Follow our tips to troubleshoot your gas or electric water heater issues and learn how long a water heater should last.

Safety First

Some water heater repairs are simple. However, if you aren't comfortable working with gas or electricity, always call a professional.  

Repair or Replace

Based on the manufacturer's suggested service life, the life expectancy of a water heater is about 8 to 12 years. That varies with the location and design of the unit, quality of installation, maintenance schedule and water quality.

If your water heater is more than 10 years old, leaks around the base of the tank, and / or works erratically or not at all, it's probably time for replacement. However, before you begin the replacement process, make sure that an electrical problem, such as a blown fuse or tripped breaker, is not the reason for the unit's failure.

Troubleshooting Common Issues

Perhaps the most common problem connected with a water heater is water that isn't as hot as you want it to be. This is usually caused by a faulty thermostat or a defective heating element. Check the following when your water is not hot enough:

Electric water heater

  • Make sure that the power is connected. Reset the thermostat.
  • Flush the heater to remove sediment from the tank.
  • Insulate the hot water pipes.
  • Replace the heating element or thermostat.
  • Raise the temperature setting on the thermostat.
  • Gas water heater

  • Make sure that the gas is connected and the pilot light is lit.
  • Flush the heater to remove sediment from the tank.
  • Insulate the hot water pipes.
  • Clean the gas burner and replace the thermocoupler (a safety device that shuts off the gas automatically if the pilot flame goes out).
  • Raise the temperature setting on the thermostat.
  • Other common problems and possible solutions

  • Hissing or sizzling noises: Sediment may have collected in the tank. Drain the tank until the water clears. Remove and soak elements in a pan filled with white vinegar for up to an hour and scrape off the collected scale.
  • Leaking pressure-relief valve: Replace valve.
  • Leaking water supply pipes: Tighten the fittings. If that doesn't work, shut off the water and replace the fittings.
  • Water Heater Maintenance

    Today’s water heaters are manufactured to require little or no maintenance, but these maintenance tips could prolong the life of your water heater:

  • Drain the water heater twice a year to rid it of collected sediment that causes corrosion. This also increases efficiency.
  • Test the pressure-relief valve by lifting the valve’s handle and letting it snap back. This should release a burst of water into the overflow drainpipe. If it doesn’t, install a new valve.
  • Lower the temperature setting on the thermostat to 120 degrees Fahrenheit. This reduces damage to the tank caused by overheating.
  • When Replacement Is Necessary

    If you're replacing a water heater, you can replace it with the same type of unit. However, upgrade possibilities should be considered. For example, you may choose to increase or decrease the unit's holding capacity to accommodate a changing family. Or, you may opt to go tankless. 

    When looking for a water heater, consider these features:

  • Gallon capacity (40-gallon and 50-gallon heaters are the most common)
  • Recovery rate (the number of gallons the heater will heat in an hour)
  • Dimensions (width and height — physical space may limit your ability to upgrade your unit's capacity; will the heater fit in the space you have for it?)
  • Energy efficiency ratings (a sticker on the side should list the estimated annual cost of operation for the unit)
  • Before making repairs or purchasing a new water heater, check the nameplate on the side of your current unit. Here you will find helpful information including the tank capacity, insulation R-value, installation guidelines, working pressure, model and serial number. If you have an electric water heater, the nameplate will also list the wattage capacity and voltage of the heating elements.

  • How will you dispose of your old water heater? Check local codes governing disposal of such appliances.
  • Will you be able to physically handle the unit? Water heaters are bulky and heavy. You will need assistance.
  • Do you have the tools necessary to do the job? Water heater installation requires adjustable wrenches, screwdrivers, a hacksaw and pliers. You may also need a propane torch if your installation uses copper pipe.
  • Do you have time to do the job? Once you start replacing a water heater, you have to finish.
  • Caution

    If you intend to convert from electric to gas or vice-versa, or if you don't feel comfortable doing the repair or maintenance work, hire a professional.

    Caution

    Make sure your home is equipped with carbon monoxide detectors when gas-powered appliances are present.

    Top Culprits of Water Damage in Riverside Homes

    1/2/2019 (Permalink)

    By knowing the top causes of water damage to Riverside homes, reduce the chance of water damage occurring to your home. Below are the top causes of water damage to homes, outside of a natural disaster like flooding.

    Refrigerator

    If you notice water pooling below your kitchen refrigerator, you most likely either have a water line that is leaking or a freezer that is not cold enough. Check the bottom of your freezer to see if there is standing water or ice forming. As the water or ice forms, it can melt and leak every time you open the freezer. If you don’t find ice or water forming at the bottom of your freezer, you may have a water line that is loose or leaking.

    The water line is used to make ice and sometimes provide water in the refrigerator door. The line is usually located in the back of the refrigerator and can be knocked causing a slow leak. It’s a good idea to occasionally check around your refrigerator for standing water and fix the problem before the water gets worse or causes damage to your floors.

    Dishwasher

    Much like your refrigerator, a dishwasher can leak water for a while until it is discovered. The water line and/or the drain to the dishwasher is usually connected at the back of the dishwasher and any leaks could take weeks or months to appear. While you can’t do anything about hidden leaks, the other commonplace that a dishwasher leaks is around the door. If the seals around the door have been cracked or compromised, water can leak out while it is running and pool below the dishwasher.

    It’s always a good idea to check on a regular basis around the bottom of your dishwasher for any standing water or signs of water. If you do find any signs, you can then further investigate to determine if it’s around the door or if it’s coming from the water or drainage line hidden behind your dishwasher.

    Washing Machine

    You can probably start to see a pattern here. While water can come through a damaged roof or windows or under doors, it’s common appliances and household items that are hooked up to water that tend to cause most water damage in homes.

    The washing machine is no exception to leaking, with its water intake and water drainage. Water can also leak out around the door of the washing machine from old or damaged seals. Just like your dishwasher, it’s important to regularly check around your washing machine for any signs of water leakage. Check the water hookup, water drainage, and around the door for signs of water.

    Toilet

    The water leaking from a toilet can be particularly bad. If the water is leaking from the back tank, then the water is most likely clean and while it is still bad, it’s not as bad of a situation if the water leaking is coming from around the toilet drain. Toilets usually drain the content of their bowl down underneath the toilet where it connects with the sewer drain. To prevent leaking and odors, the toilet drain is seated with a wax ring into the sewer drain. If your toilet is not completely bolted down or becomes loose over time, the wiggling can break the wax seal causing dirty, contaminated water to seep out below the toilet. If not discovered, this water can seep into the floor and cause serious water damage and most likely mold damage.

    If you notice your toilet wiggles, check for any signs of water leakage and tighten down your toilet. If you do find water, then you may have to buy a new wax ring and reseat your toilet although you might want to have a water damage professionals check for any water or mold damage

    Air Conditioner

    The last common source of water damage in homes is the air conditioner. Whether you have a central air conditioner or window ac units, they both can cause water to leak and damage your home. In both systems, the air conditioner typically creates a lot of condensation when running in the hot summer. This condensation is usually gathered in a pan where it then drains outside or into a drain. If the drain becomes clogged, the water in the pan can overflow and drip inside your home or into other parts of the air conditioner where it can promote mold growth.

    If you notice your vents are blowing air that smells moldy then you need to check for standing water or mold growth around the blower, filter, and cooling coils of the unit. You might also find water dripping or pooling around the unit. Again, just like your other appliances, it’s a good idea to regularly check your air conditioner as well as maintain it.

    If You Do Have Water Damage, Call the Pros

    If you do discover water damage from any of the above culprits or from other places like a leaky roof or burst pipe, it’s important to call water damage restoration experts at SERVPRO of West Riverside City as soon as possible. Water damage can quickly get much worse if not treated immediately. Water can seep and soak further into the floors and walls causing more damage and it can also promote mold growth if not removed and treated quickly. Hopefully, you don’t have any water damage and catch it in time by regularly checking the culprits above. 

    Give us a call today! - (951)351-8033

    What to do if your roof is leaking in Riverside

    12/20/2018 (Permalink)

    Water Damage What to do if your roof is leaking in Riverside This Riverside home experienced a roof leak due to rain.

    What to do if your roof is leaking?

    With winter coming upon us and approaching rainy season, there’s a chance for some possible roof leaks. A leaky roof can certainly cause a rain on any homeowner’s parade. Rainy weather is often when roof leaks get discovered. That's when it's too late for anything but a repair. No time to contemplate, no time to plan with the rain causing interior damage right now, just get to the phone and get a roofer there as soon as possible. But what can you do to temporarily stop the leaks from causing more damage until help arrives?

    First Things First - Deal with inside the house to minimize interior damage

    In most cases, a leak will slowly pool at the ceiling until it finds an escape route -- usually a penetration point like at a light fixture or heat register. After several hours, the leak will start to find multiple escape routes, making the leak look much worse than it actually is. To minimize your ceiling damage, find the wettest spot or a bulge in the ceiling and poke a small hole in the middle. Use a bucket to collect the draining water. 

    Second Step – Locate the point of entry

    Start with the inside, such as an attic. It will prove to be quite difficult to stop a leaky roof in the rain. Try to locate the leak but keep in mind that the leak in the ceiling and the leak in the roof may not align. If your roof covering is over a layer of plywood, then you should keep in mind that water will generally travel from the leak in the roofing material to the nearest joint in the plywood, depending on how the roof slopes.

    Third Step – Maintain the situation until help arrives

    Once you locate the point of entry from the inside, there are a couple of options for temporary repair such as roofing cement, roofing tape or a tarp. Available for purchase at any home improvement store, roofing cement or tape can be applied to the inside of the roof decking inside your attic, as well as to the outside of the roof. If you feel confident enough scale your rooftop, tarping is a quick and easy option to control any further leaking until your roofing contractor arrives. When using a tarp to cover your roof, a good rule of thumb is to cut the tarp so that it adequately covers the damaged area. Leave at least an extra four feet of tarp on each end to cover the roof damage. Secure the tarp with 2 x 4 boards. You can staple or nail the tarp to the boards, but be sure to use nails that are not so long that they will go through your roof.

    These steps will help you prevent further damage to your home until a professional can arrive. Keep in mind when hiring a roofing contractor you want to have a reputable company, someone who is going to stand behind their work. Your roof will last a long time so you don’t want someone working on it who is not a local, reliable company.

    Contact  if you have water damage from a leak in your roof. 

    If you are in Riverside and find yourself in this vulnerable position, make a call to SERVPRO of West Riverside City and let the professionals take over. After you have done all that you as a homeowner are capable of doing to lessen the damage, let the experts use both their knowledge, experience, and resources such as vacuums and fans to dry out the water and the damage that has already taken its toll.

    Next in the damage restoration process is to deodorize the building where it needs to treated. Depending on the assessed level of damage and the kind of water that did the dirty work--disinfecting may also be a necessary step to take. The goal is to get the residence or building structurally back to the standards it was at before the water accident. In some cases, further action may need to be taken such as structural repairs.

    Unfortunately, homeowners may learn that they are not covered like they thought--or hoped--that they were. When that happens, the cost of repairing water damage might default to the homeowner. If you are not sure if you are covered for flooding and other water damage, call your insurance company to find out what is what. If you choose to, add coverage and discuss your location, possible natural disasters in your region, and other related matters. Insurance is there to ease your worries for a price. Put those worries to rest and get the coverage you think you need so that you can continue to live your life with as few financial surprises as possible.

    So what happens when you need water damage restoration services for your Riverside residence? SERVPRO of West Riverside City Professionals concentrate on safely drying, deodorizing and disinfecting any areas flooded or damaged by water. Water damage in Riverside residences or businesses is not desirable, but there is hope and help to get you out of the mess you are in.

    Protect your home while your out of town this travel season

    12/10/2018 (Permalink)

    Do you have plans to head out of town for the holiday season? 

    Do you know how to prepare your home before you head out of town? Follow these tips to help prevent possible damage while you are gone.

    Water Damage

    The last thing you want to find on your return from a relaxing vacation is flooding and water damage in your home. There are a variety of potential causes of water damage. Plumbing and appliances in your home can malfunction and leak while you are away. When you leave consider turning off your water, or have someone come check your home regularly and have them flush your toilets and run several faucets to ensure they are working.

    Make sure windows are closed and sealed, and check to make sure there are no small leaks before you leave the home. A small leak can lead to significant water damage and potential mold growth.

    Examine the Flooring

    Depending on the type of flooring you have in each room of your home, you’ll want to look for different warning signs of water damage.

    In rooms with tile, laminate, or wood, look for warning signs such as:

  • Cracks
  • Warped, soft, or squishy areas along the surface
  • Bulges in the material (particularly with wood and laminate)
  • Look for white or dark stains on wood floors as well.

    Carpet can mask problems that lie beneath the surface. Watch for more obvious signs like wet spots in your carpeting, but also pay attention to any gradual rises underneath the floor. Damp, moldy smells can also be a sign of water damage.

    Check the Walls and Ceilings

    Walls can easily hide small leaks, but the water buildup will usually reveal itself in time. Regularly examine your walls and ceilings for the following signs of water damage:

  • Soft spots, potentially with a swollen appearance
  • Cracks in the drywall
  • Staining or any off-color areas
  • Wet spots
  • If you’re not the original owner of the home, you may want to look for areas on the ceilings and walls with a lot of localized paint buildup. Make sure the previous owner did not simply paint over water damage.

    Inspect the Bathroom and Kitchen

    It’s easy to neglect the cabinets beneath your sinks—especially if you don’t keep anything you regularly use down there. Check the area for the following signs of a problem:

  • Standing water
  • Condensation
  • Leaking pipes
  • Water stains
  • In addition to looking under the sink, you should inspect all fixtures for signs of wear including missing grout, leaks, rust, or mold. Examine your laundry room and water heater for similar potential signs of water damage.

    Survey the Attic and Roof

    You can often find signs of roof damage in your attic; however, these signs may go unnoticed since attics tend to be a low-traffic area. Examine your attic regularly to look for key indicators of potential problems.

    The insulation should be dry and in good condition. Pay attention to points where two roof planes come together and the flashing where the roof meets the walls. Watch for signs of damage such as:

  • Mold
  • Staining
  • Warped/cracked wood or drywall
  • Your roof is one of the largest surfaces of your home that is exposed to the outside elements. As such, even small problems, if unnoticed or ignored, can lead to potential home damage.

    After clearing debris that could hide potential problems, search your roof for signs of damage including:

  • Broken or damaged flashing
  • Missing shingles
  • Curled or cracked shingles
  • While you are outside, pay attention to the foundation of your home as well. Make note of any standing water along the foundation, as this can also indicate otherwise unseen issues.

    Mold Damage

    To help reduce the risk of mold growth while you are gone, make sure to clean your kitchen and bathrooms before leaving. Clean out your refrigerator before you leave and get rid of any food that might spoil while you are gone, such as milk, meats and produce. Spoiled food can cause bad smells and even lead to mold growth in your refrigerator and freezer. Also, clear out any perishable foods in your pantries, and don’t leave any food open. Be sure to take out your trash, especially if it contains spoiled food or other smelly items. Clean your sink drain and disposer to get rid of food buildup.

    Along with cleaning before you leave, check for any water leaks or wet spots. Wet, damp areas create a perfect environment for mold growth.

    Fire Damage

    Make sure your smoke detectors are in working order before you leave. Also unplug appliances like computers and TVs to reduce power usage, the risk of power surges damaging your devices and of cords shorting out and starting a fire. Finally, make sure your oven and grill are off before you leave.

    Burglary/ Vandalism

    This is one of the big concerns when leaving town. One of the biggest keys is to make your home look like it’s still occupied. Set lights on a timer in your home and have your mail and newspapers put on hold while you are out. Don’t say you are out of town on your answering machine or on social media. This tells the world that you are gone and that your home is unoccupied. Have a friend come check in on your home regularly. Make sure your doors are locked and windows closed and locked before you leave.

    We all want our homes to be safe while out of town. These tips can help prevent potential damage to your home. If things do happen while you are out, give us a call and we can get your home back to normal in no time. SERVPRO of West Riverside City can clean and restore most damage, from broken windows and other vandalism to water and smoke damage. Give us a call at SERVPRO of West Riverside City, 951-351-8033, to start the restoration process. We’ll make it “Like it never even happened.”

    Flooding After Wildfires in Riverside County – Reduce Your Risk

    12/3/2018 (Permalink)

    Flooding is the most common and costly natural hazard in the nation.

    Wildfires carry a one-two punch. After the damage caused by the wildfire, flooding is the most common and costly natural hazard in the nation. And, after the record-breaking wildfires in California, the risk of flash flooding and mud flows increase significantly. Even light rain can lead to devastating flash flooding and mudflows.

    Residents of California’s Riverside, Los Angeles, Butte, Ventura counties and surrounding areas are urged to protect themselves by planning evacuation routes, collecting supplies and purchasing flood insurance today. Even if your home was not directly impacted by the wildfires, you are at increased risk of flooding. All surrounding areas are at risk of flooding for up to several years. To learn more, visit FEMA-Flood-after-fire.

    Large-scale wildfires like Holy, Camp, Hill and Woolsey will dramatically alter the terrain and ground conditions. Normally, vegetation absorbs rainfall, reducing runoff. Wildfires, however, leave the ground charred, barren and unable to absorb water, creating conditions ripe for flash flooding and mudflow. Flood risk remains significantly higher until vegetation is restored—up to five years after a wildfire. Flooding after a fire is often more severe, as debris and ash left from the fire can form mudflows. As rainwater moves across charred and denuded ground, it can also pick up soil and sediment and carry it in a stream of floodwaters, which can cause more significant damage.

    A flood does not have to be a catastrophic event to bring high out-of-pocket costs; and you do not have to live in a high-risk flood area to suffer flood damage. Around 20 percent of flood insurance claims occur in moderate-to-low risk areas.

    Property owners should remember to:

    Buy Flood Insurance. Most standard homeowner’s policies do not cover flood damage. Flood insurance is affordable and important to protecting your investment. By law, there is a 30-day waiting period from the date of purchase until the flood insurance coverage takes effect.

    Just an inch of water in an average-sized home can cause more than $25,000 in damage. An average flood policy costs around $890 a year, and rates start at less than $516 a year for homes in moderate- to low-risk areas.

    Prepare Now. Gather supplies in case of a storm, strengthen your home against damage, and review your insurance coverages.

    Plan Ahead. Plan evacuation routes. Keep important papers in a safe, waterproof place. Conduct a home inventory; itemize and take pictures of possessions and the inside and outside of your home.

    For more information about flood insurance, please call your insurance agent or contact the National Flood Insurance Program Call Center (NFIP) at 1-800-621-3362 for information about the NFIP or questions about an existing policy.

    Visit the National Flood Insurance Program at FEMA National Flood-Insurance Program to learn more about flood risk and flood insurance.

    Getting Prepared-Evaluating your Property

    After a fire, it is important to thoroughly evaluate and plan for storm events in order to help protect your property. First, start by determining where water and debris are likely to flow and collect. Once you have located potential routes where water and debris may flow, plan and implement diversions in those identified flow pathways. Pay particular attention to steep, barren slopes, low spots, and high flow areas when planning for structure and property protection. General Precautions During a storm event, property damage can be attributed to stormwater runoff, debris (mud, rocks, branches, etc.), or both. When devising a protection strategy for your property, pay special attention to the following general rules:

    o Never underestimate the power of stormwater and debris flows.

    o Try to direct stormwater and debris flows away from any structures.

    o Avoid altering natural or existing drainage patterns in a way that might worsen conditions for you or your neighbor. Work cooperatively with your neighbor to achieve the best results.

    o Avoid trying to control or confine flows more than is absolutely necessary; remember that the water and debris flows need to go somewhere.

    o Place protection devices in such a way so as to deflect debris; do not try to create a dam or stop the flows in any way; this may cause flooding.

    o In extreme condition, board up windows as necessary to prevent debris from entering structures.

    o Protect your most valuable property first - your home; then consider what time and money are available to protect other less valuable objects such as swimming pools, landscaping, or other minor structures.

    o Be prepared to sacrifice the use of portions of your property to achieve the greatest amount of protection.

    o Don’t take unnecessary risks; if your debris control problems appear to warrant solutions beyond the scope of this guide, consult a competent expert such as a civil or geotechnical engineer or a landscape architect for additional advice.

    To get life back on track after flooding and storm damage, call  SERVPRO of West Riverside City 951-351-8033

    Most Common Causes of Water Damage in Your West Riverside Home

    11/14/2018 (Permalink)

    Water Damage Most Common Causes of Water Damage in Your West Riverside Home Call SERVPRO of West Riverside City if you have water damage in your home or commercial property, we are here to help! 951-351-8033

    Most Common Causes of Water Damage in the Home

    Sometimes, homeowners and property managers may need urgent West Riverside water damage restoration and not even be aware of it. At SERVPRO, we know that it's quite common for homeowners to assume that they won't don't need any help from the professionals until something dramatic like a burst pipe or heavy rain fall occurs.

    Though, it is far more normal for water destruction to come as a thief in the night, sneaking slowly throughout your home, causing graduation deterioration and damage. Standing water may also cause sanitary, and health issues, and will decrease your home's efficiency. Even worse, slowly-spreading West Riverside water damage can play host to mold colonies, weaken critical structural beams and cause other forms of widespread damage throughout your home.

    Here are a few common situations that could potentially lead to slow water destruction:

    Flat Roofs

    While many homes are perfectly legal with a flat roof, a more standard sloped roof is far more efficient and redistributing rainwater. Of course, most flat roofs are not completely flat and are build with a small slope, but if branches or other debris build up, water can deform and damage your roof.

    Leaky Plumbing

    Sometimes people dismiss leaking pipes and other parts of their plumbing system, assuming that it won't be a big problem. A water leak that affects your floor boards might be more than enough to invite toxic black mold into your home. Homeowners should check the acidity of their home water to make sure that the copper lining of their pipes is not being destroyed.

    Gutters & Drains

    When installed properly and clean, your gutter and drainage system should easily be able to disperse rainwater safely away from your home or building. Unfortunately, if gutters and drains get clogged with leaves and other debris, a dam can form, leading water to overflow its bounds and cascade down the walls of your home. When your walls start to become continually wet, they will begin to break down and cause severe damage to the structural integrity of your home or property.

    Other Problems

    Homeowners worried about these, and other potential sources of water destruction should contact their local Riverside city restoration professionals. A professional will be able to help you quickly restore your home to its full comfort. At SERVPRO West Riverside City, we have years of experience in helping homeowners and property managers quickly remove and repair water problems.

    Locally Owned Company with National Resources

    We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of West Riverside City is close by and ready to respond to your flood or water damage emergency.

    Common Mistakes You're Making with Your "Small" Water Damage in West Riverside City

    10/15/2018 (Permalink)

    When Water Damage Strikes

    When finding themselves in the midst of a water damage event, many people immediately react by jumping in and cleaning up the mess. Beginning the restoration process as soon as possible is important, but starting before you have taken the necessary steps or know exactly what you are doing could actually make things worse in the end. To help avoid these mishaps, a few of the most common mistakes in water damage clean up are listed below. The most critical mistake to not make is failing to hire a professional restoration company to do the dirty work for you. SERVPRO of West Riverside City is your local expert to help you navigate the “waters”.

    Mistake #1- Not Having the Job Done RIGHT the First Time

    Adopting the “do it yourself” approach when it comes to water damage clean-up is often the go-to mindset. However, this is usually a more difficult process than people think. It can be a long process and following the proper procedures is very important. For example, if you neglect to begin airing out your home by opening up windows and doors for ventilation and using fans to dry things out as soon as possible, the damage will eventually be worse.

    Mistake #2- Not Being Completely Thorough

    As mentioned above, the water damage restoration process done right requires that you be very thorough. Cutting corners and major shortcuts will not make a big difference and can actually cause more damage. It is better to have the job done right up front, but it will not happen overnight. To ensure all the water is removed and mold will not begin to grow on and in your walls, ceilings, and carpet, you will want to make sure your contractor is certified to do the work needed in an appropriate time frame.

    Mistake #3- Waiting Too Long

    It can be tempting to put off dealing with flooding or water damage when it’s just a small incident, especially when life is hectic. Even minor flooding can lead to major damage in the long run. The water seeps into walls and flooring over time when not dried properly and can cause structural damage and mold growth. It’s not worth the risk to procrastinate. It could save you a lot of time, heartache, and money in the long run.

    Mistake #4- Not Involving a Certified Restoration Company

    Trying to tackle the water damage restoration process on your own is great undertaking. Having it done right the first time requires the proper expertise, the right equipment, and enough time to be as thorough as required. Though it may seem like you have the time and resources to clean it up, you will soon realize the process is more involved than originally thought. Should you ever find yourself in a situation where your home or business has been compromised by flooding or water damage, don’t hesitate to contact the professionals at SERVPRO of West Riverside City.

    Let SERVPRO of West Riverside City help you recover your property properly following a water damage event. Call us today – 909-351-8033.

    What Happens When You Call Us?

    9/17/2018 (Permalink)

    Got Water Damage? Wonder What Happens once you Call?

    Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.
  • Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.
  • 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.
  • More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
  • Here at SERVPRO of West Riverside City we specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Water Damage in Upstairs Laundry Room, Riverside CA

    8/20/2018 (Permalink)

    Water Damage Water Damage in Upstairs Laundry Room, Riverside CA Drying the subfloor and drywall in upstairs laundry room.

    When someone mentions they have a laundry emergency, most people’s first thought would be a red wine or grass stain, but here at SERVPRO of West Riverside City a laundry emergency is a much BIGGER deal! What you aren’t thinking about is without proper inspection and maintenance those appliances you rely on can really lead to a serious disaster in your home.

    Washing Machines typically run a few times per week in most homes, and the typical life expectancy of a washing machine is 10-11 years, during that time it can wash up to 5,000 loads. Washers come with 3 hoses filled with water: hot water, cold water and a drain, that gives that appliance 3 opportunities to suddenly leave you with a laundry room flood, or worse widespread water damage.

    To complete a full cycle of laundry you have to put those wet clothes somewhere, and it is convenient that the clothes dryer is located right next to the washing machine, right? No one forgets to throw in the laundry detergent when doing a load, but forgetting to dispose of your dryer lint, well that can cause BIG problems. Dryer lint is very combustible, the accumulation of lint in your dryer and vent can reduce airflow, causing your dryer to overheat. An improperly vented dryer can have dangerous consequences and is a leading cause of fire damage in homes.


    Steps to prevent a laundry emergency in your home:

    1. Inspect the hoses on your washing machine regularly, remember to check for leaks thoroughly but be sure not to disconnect them. The best way to check is to start a small load on a short cycle and make sure you don’t see any water, with each cycle. Better yet replace rubber hoses with a stainless-steel option, they have a longer life span.

    2. Give your washer some room, keeping it 6” away from the wall can help prevent the hoses from kinking. Also, make sure you don’t see a lot of movement, an imbalanced washer can move around enough to loosen or cause added stress on your hose connections.

    3. If you seem to have continued problems with your washer install a flood stopper. It’s placed on the floor near your washing machine and when it detects water it can shut off the water supply.

    4. It is recommended to have your dryer exhaust system cleaned at least twice a year. Make sure you remove lint from your filter and underneath it every time you start a new load. Don’t use dryer sheets and fabric softener and remove the back of the dryer regularly to remove trapped lint.

    5. Check that your dryer vent outside is lifting/venting properly. When installing the duct line keep it as short as possible to accumulate less debris. Keep the area around your dryer free of dust and other debris.

    Accidents sometimes happen even after taking proper precautions and performing routine maintenance in your home. We here at SERVPRO of West Riverside City have responded to dozens of calls for water or fire property damage caused by laundry emergencies. We specialize in the cleanup and restoration of residential and commercial property after fire, smoke or water damage. Our professional staff has the equipment, expertise, and experience to respond faster to any size disaster.

    If you have a laundry emergency caused by Fire/Water Damage! SERVPRO of West Riverside City is always here to help!

    Providing 24 Hour Emergency service, 7 Days a week, 951-351-8033 we are just a phone call away!

    Water Damage Prevention Tips

    8/13/2018 (Permalink)

    We all know what water damage to homes and businesses look like after a flood or a heavy rain. Oftentimes, events such as these are unexpected, and if we aren’t prepared for what may happen during a stormy season, we can suffer more water damage than we need to.

    • DO REGULAR INSPECTIONS. Take a good look around your home or place of business; are you prepared for wet weather? Do exterior doors fit as tightly as they should, and are both doors and windows properly weather-stripped? The roof of your office or warehouse needs to be well-maintained, too, to protect your machinery, product, and staff furniture from water damage. The parking lot or driveway of your home or business needs to have a well-planned drainage system so that clients, employees, and family members can get to and from their vehicles safely. If people have to wade in from their cars, floors will suffer, and a slip-and-fall accident due to wet floors can be a disaster. Inspect the parking lots of your business regularly for potholes, especially after a storm. If you know you’ll see a lot of run-off from the parking area, consider using sandbags. Low-lying buildings next to a parking lot full of water can end up flooding, and you will want to plan ahead to prevent that from happening.
    • DO REGULAR UPKEEP AND MAINTENANCE. Rain gutters and spouts need to be checked on a regular basis. If your rain gutters become clogged with debris such as dead leaves or small branches, they aren’t going to be able to drain away rain water. As water backs up, it can leak back into the walls of your building, sometimes without you knowing it, and you can find yourself with water damage, and even mold. These types of issues can be alleviated by regular maintenance.
    • COMMUNICATE WITH PUBLIC SERVICES. Power lines and telephone poles near to your home place of business can be an issue when storm season comes if they are not in good condition. Contact your utilities companies and have them come take a look prior to wet weather to make sure you, your business, and your employees and loved ones will be safe. Be aware of the condition of any large trees on your property. If the grounds of your place of business become saturated, a tree with an unstable root base can fall and create problems for you, your employees, and your customers. Some trees and plants are the city’s responsibility, depending on where they are placed. Make sure you know who to call should the time come.

    The team here at SERVPRO of West Riverside City is standing ready to help in any way we can! We have the expertise to handle water and fire damage, and specialize in mold remediation. If you have sustained water damage to your property, give us a call today at 951-351-8033, or visit  on our website: SERVPRO of West Riverside City

    Emergency Water Damage on Your Hands?

    7/25/2018 (Permalink)

    Water Damage Emergency Water Damage on Your Hands? Water Damage Experts Ready to Respond 24/7 365 Days a Year

    Have A Water Damage Emergency? Call 951-351-8033

             What To Do After Flooding

    • Remove excess water by mopping and blotting.
    • Wipe excess water from wood furniture after removal of lamps and tabletop items.
    • Remove and prop wet upholstery and cushions.
    • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
    • Turn air conditioning on for maximum drying in summer.
    • Remove colored rugs from wet carpeting.
    • Remove art objects to a safe, dry place.
    • Gather loose items from floors.


      What NOT to Do After Flooding
    • Don't leave wet fabrics in place. Hang furs and leather goods.
    • Don't leave books, magazines or other colored items on wet carpet or floors.
    • Don't use your household vacuum to remove water.
    • Don't use television or other household appliances.
    • Don't turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

    Sewage Backups Means Black Water Damage in Norco

    6/27/2018 (Permalink)

    Water Damage Sewage Backups Means Black Water Damage in Norco This photo shows how we remove the affected flooring and drywall when dealing with a category 3 water emergency.

    Sewage backups are a dirty business—literally. Thankfully, we at SERVPRO of West Riverside City know exactly how to handle it. When toilets backup or start to overflow, sometimes it’s just a little toilet water that needs to be removed, but sometimes it is infinitely worse. The category of the sewage water (Category 1, 2 or 3) will directly affect how we treat the situation. With Category 1, we clean, disinfect and remove anything too saturated. On the other hand, Category 3 requires us to remove anything the water touched. Category 3 means you, the homeowner, could be in danger if we do not remove everything.

    A Norco homeowner recently experienced a Category 3 sewage backup. As with most sewage backups, it originated in the bathroom. It happened while the homeowner was not home, so when she returned it had already spread to other rooms. She knew she would need a professional to help her remove the damage, so she called her property manager who referred her to SERVPRO of West Riverside City. 

    As soon as the call came in, we sent our Project Manager to the home. His initial inspection found that the kitchen, bathroom and hallway were all affected. He also determined the water to be Category 3 sewage water, so he informed the homeowner anything the water touched would have to be removed for her safety. As soon as we had her approval (and the approval of her insurance), he called out our technicians.

    Our technicians ended up removing the lower cabinets in the kitchen as well as the backsplash and counter tops. From there, they moved to the bathroom where they removed the vanity, tile floor and shower tile. And then finally they moved to the hallway where they removed all the hallway carpet, baseboards and a foot of drywall. Once everything was removed we worked to disinfect every area and then we set up air scrubbers and dehumidifiers to make sure everything was dry and sanitary for the homeowner.

    She was so grateful for our work! She told us she could not have picked a better water damage company to come out to her home. Though her damage was extensive, she knew our ultimate priority was her safety and for that, she was grateful.

    To read more about what categories of water exist, click here.

    Call us today at 951-351-8033

    Slab Leak Affects Riverside Kitchen with Water Damage

    6/20/2018 (Permalink)

    Water Damage Slab Leak Affects Riverside Kitchen with Water Damage Water Damage in Riverside Kitchen

    Water damage can happen to anyone at any time. Thankfully, you always have SERVPRO of West Riverside City at your disposal for any of your water damage remediation needs. Some of the calls we receive lead to projects that can be completed within a day or two, but others take a little bit longer. Depending on the damage, we will make sure to be at your house until the water damage is completely removed and safe for future living. We pride ourselves on our efficiency, so taking too much time should not be much of a problem.

    A homeowner in Riverside recently contacted us with a slab leak. His first call had been to his plumber, who came out and diagnosed the leak after the homeowner had noticed some damp laminate flooring. From there, the plumber told him that he needed to call a water damage company to take a look. The plumber recommended that he call SERVPRO of West Riverside City. 

    We immediately dispatched our Project Manager to the home to take a look at the damage. He found that the kitchen was luckily the only room affected, but unfortunately the damage was pretty extensive. He called our Crew Chief and technicians out to the scene to get the work started. 

    Our technicians ended up removing the lower cabinets as well as some drywall and laminate flooring. Then we set up air movers and dehumidifiers to make sure everything was completely dried all the way through and that mold would not be a threat in the future. Between the removal and the drying, the entire project took a full eight days to complete. 

    The homeowner was so happy with our work! Though it was a long eight days for him, he knew his home was safest in the hands of SERVPRO of West Riverside City and he would absolutely be calling us again in the future.

    Sewage Backup in Riverside High School

    6/19/2018 (Permalink)

    Water Damage Sewage Backup in Riverside High School This photo shows a recent sewage backup in a Riverside High School.

    Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of West Riverside City have specialized training and equipment to quickly and safely clean contaminants like sewage.

    Toilet Overflow or Sewer Backup?
    Call Today 951-351-8033

    Water damage can be classified by the three types of contaminated water. SERVPRO of West Riverside City will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

    The three types of contaminated water:

    Category 1: "Clean Water"

    Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

    • Water from a clean source like a broken water line
    • If left untreated, can degrade into category 2 or 3

    Category 2: "Gray Water"

    Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

    • May contain bacteria and viruses
    • Can quickly degrade into category 3 if left untreated

    Category 3: "Black Water"

    Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup

    24 Hour Emergency Service

    Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of West Riverside City are available 24 hours a day, 365 days a year. We are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

    Water Leak Affects Two Homes in Riverside,CA

    6/11/2018 (Permalink)

    Water Damage Water Leak Affects Two Homes in Riverside,CA Equipement in place to start the drying process.

    One Water Leak Affects Two Homes

    At SERVPRO of West Riverside City, we understand that water damage can be rather stressful for a homeowner to deal with, especially if they are trying to tackle it all by themselves. Cleaning up water damage correctly and effectively requires knowledge, experience and the proper tools. That’s why it is so important to hire a professional water damage company like SERVPRO of West Riverside City to take care of the remediation process for you. We’ll get your home back to normal in no time at all, so give us a call today!

    A homeowner in Riverside called us after discovering water damage in his home. Originally, SERVPRO of West Riverside City was doing work on his neighbor’s home after a pipe had burst. However, the homeowners shared a wall, which caused the water damage to spread to the other house, affecting the living room, bedroom and their shared wall. Because their neighbors had used SERVPRO of West Riverside City to remedy the problem, the homeowner decided to give us a call.

    We immediately went out to the home to inspect the damage. The neighbor’s pipe burst did in fact affect the living room and bedroom. He knew this was the perfect job for SERVPRO of West Riverside City, so he called the rest of our crew out to get started on the remediation process.

    As soon as our technicians arrived, we began removing the drywall in both the living room and bedroom. Fortunately, the laminate flooring in the living room and carpet in the bedroom were dried in place.

    The homeowner was very satisfied with our work. He appreciated how fast our team responded to his call and was pleasantly surprised in our ability to remove the water damage in its entirety. 

    For more information on our water damage services, give SERVPRO of West Riverside City a call today! 951-351-8033

    SERVPRO helps Corona Homeowner after Regular Business Hours

    6/4/2018 (Permalink)

    Water Damage SERVPRO helps Corona Homeowner after Regular Business Hours Drying equipment in place to dry out drywall and flooring.

    At SERVPRO of West Riverside City, we understand that water damage can come and damage your home at any time and day of the week. Whether it’s a Saturday morning or a Monday night, water damage is most often unexpected and unwanted by homeowners. While many water damage remediation companies only operate during usual business hours, SERVPRO of West Riverside City is different. In order to help and respond to our customers’ needs as soon as possible, we are open every hour of every day of the week. No matter what time of day it is, our team will be at your house to remove the water damage in no time at all.

    We recently received a call from a homeowner in Corona, who happened to call on a Saturday evening for help. Homeowner explained to our call center that she had discovered leaking water from her toilet, which ended up causing water damage to multiple rooms. Not sure how to clean up the damage on her own, the homeowner decided to contact a water damage remediation company that was open 24/7: SERVPRO of West Riverside City.

    As soon as we got off the phone with the homeowner, we sent our Operation Manager, Gary, out to inspect the damage done to the home. After taking a look around, he detected water damage in the bathroom, hallway, closet and dining room.

    With a plan in place, the rest of our crew made their way over to the house to begin the cleanup process. In the bedroom, we had to float the carpet and remove some of the walls. In the hallway, we removed the hard wood flooring, but were able to dry the walls in place. We also removed some of the ceiling in the dining room. To make sure everything was completely dry, our team set up drying equipment in all of the affected areas of the house. 

    The homeowner was very pleased with our end results. She appreciated how fast our response time was and our ability to remove every sign of water damage in the home. We were happy to help!  

    Call us if you notice a water leak in your home after hours! We will be there to help no matter what time it is! 951-351-8033

    Slab Leak leave Behind Major Water Damage

    5/21/2018 (Permalink)

    Water Damage Slab Leak leave Behind Major Water Damage Pin hole in pipe caused Water Damage in Riverside Home, affected several rooms with carpet and wood. SERVPRO was there to help immediately.

    Slab leak affects Riverside and Norco Homes

    At SERVPRO of West Riverside City, we see firsthand all the many ways a home can be affected by water damage. One of the most popular sources of water damage we see is water damage caused by a slab leak. A slab leak occurs when the water lines beneath your home’s concrete slab start to leak. When this happens, the leak can end up damaging multiple areas throughout your home. 

    But fortunately, companies like SERVPRO of West Riverside City exist to help remove the water damage from your home. Our staff has the experience and knowledge required to remove water damage properly and efficiently. 

    In the past few weeks, we have received quite a few phone calls from homeowners finding signs of water damage caused by slab leaks. Here are just a few of their experiences:

    Slab Leak Affects Multiple Rooms in a Riverside Home

    Our call center recently received a call from a homeowner in Riverside who had detected water damage in her home. Not sure how the damage originated, she decided to call her plumber for assistance. Her plumber stopped by and let her know that the water damage was coming from a slab leak. He repaired the leak and recommended that she call SERVPRO of West Riverside City for help with the water damage removal process. She gave us a call immediately.

    With our team of technicians present, we started by removing some of the laminate flooring in each room. Because of the severity of the slab leak, the laminate started to come up, which gave us no other option than to remove the affected areas. We then removed some of the affected drywall. To make sure that every ounce of water damage was completely removed from the home, we completed the project by setting up our heavy duty drying equipment in all the affected areas. 

    In the end, the homeowner appreciated our ability to remove all signs of water damage from her home. She let us know that if water damage affected her home in the future, she knew exactly who to call: SERVPRO of West Riverside City.

    Slab Leak Causes Severe Water Damage to a Norco Home’s Wood Flooring

    Another homeowner in Norco, CA reached out to us through our call center after he discovered some water damage affecting his wood flooring. Having never dealt with water damage before, he decided to go on Yelp and searched for the best water damage remediation companies in Riverside County. After reading several positive reviews, he knew that there was only one company he could go with: SERVPRO of West Riverside City.

    When we talked to the homeowner on the phone, he let us know that the damage seemed to be coming from a slab leak. We decided to send our technician, Gary, out to the home immediately to perform an initial inspection. After taking a look around the home, it appeared that the wood flooring as well as some drywall had been affected by water damage in the bathroom and hallway. 

    With a plan in place, the rest of our team made their way out to the home to begin the cleanup process. We ended up removing the affected drywall, but fortunately, we were able to save the wood flooring. By strategically placing drying equipment in the affected areas and drying out the saturated framing studs, there was minimal removal required.

    The homeowner was very impress with our results. He appreciated our hard work and excellent customer service. We were happy to help!

    Don’t let a slab leak ruin your home – contact SERVPRO of West Riverside City! Our team will help remove any and all signs of water damage from your home. Give us a call today and we’ll have your space back to normal in no time at all.

    Can I dry my carpet after a water leak?

    5/14/2018 (Permalink)

    Water Damage Can I dry my carpet after a water leak? This photo shows how we can save your wet carpet and dry it out in place after a water damage.

    It doesn’t matter where the water damage stems from; discovering soggy, wet carpet in your home is never ideal. We at SERVPRO of West Riverside City understand how unfortunate it is to stumble upon water damage in your flooring and want to help. That’s why we’re sharing these important facts to know about water damage pertaining specifically to your carpet. Take a look! 

    1. Know if your carpet can be saved:

    Depending on how extensive the damage is, you might not need us to remove any of your carpet. It all comes down to the source of the water damage. If the damage is coming from a sewage-contaminated leak, then you will most likely have to remove the carpets for health safety reasons. Sewage contains dangerous bacteria that can be hazardous to you and your family’s health. So if your carpet is wet with this type of water, it’s probably safest to remove the carpet. However, if the water damage is coming from a non-sewage leak source, SERVPRO of West Riverside City will do everything we can to save your carpet. 

    Whether or not we are able to save your carpet also depends on how long the water damage has been there. If the damage has been soaking for a long time, it becomes more difficult to properly remove all of the water from the carpet. And if the water damage is not cleaned up in its entirety, you might have to deal with removing mold from your carpets as well. The amount of mold will affect whether or not your carpet can be saved.  That’s why it’s so important to contact a professional like SERVPRO of West Riverside City as soon as you detect the water damage. 

    2. How to dry savable carpet:

    If you accidentally spill water on the carpet, it’s easy to dry it out by stomping on the area with some dry towels until it stays dry. But anything bigger than a tiny spill should be checked out by a water damage remediation professional like SERVPRO of West Riverside City. We’ll send out our talented team and set up the proper drying equipment, like air movers and dehumidifiers. If the damage is more severe, we have the proper training to remove any water damage that cannot be dried in place. 

    3. How to take care of the carpet pad: 

    The carpet pad, located in between the flooring and carpet, will most likely need to be replaced once it’s been hit by water damage. If the pad gets soaked with water, fortunately SERVPRO of West Riverside City’s team of technicians can come in and remove the pad. This is because if the pad is wet, the underlying flooring will need thorough drying as well. 

    We had a homeowner in Riverside contact us after a supply line in her laundry room burst and started to flood her home. Her plumber suggested that she turn her water off and call a water damage remediation company to help with the rest. What company did he recommend? SERVPRO of West Riverside City, of course ;)

    Once we received her call, we sent our Crew Chief, Gary out to the home. He discovered that the damage had made its way to the hallway, bathroom and bedroom. After his initial inspection, Gary brought his team of technicians out to the home and got started on the clean up. 

    We ended up having to remove the carpet and padding from the bedroom, but we were able to save the drywall. Drying equipment was also set up in order to clean up the rest of the damage and prevent mold from growing. 

    The homeowner was very pleased with our work. She loved and appreciated how fast we were able to come out and get started on her house. She also told us that she’d be calling us again in the future for help with any of her water damage needs. 

    4. Mold affecting your carpet: 

    As mentioned earlier, water damage that’s left as is in your carpets can lead to a serious mold problem. In fact, after about 48 to 78 hours, mold can begin to grow in the affected areas of your home. That’s because a moist area attracts mold, which if left undetected, can lead to a huge removal process. 

    We had a homeowner call us after they found mold and water damage in their carpet. Not sure of how to remove it, they searched the Internet for the best water damage remediation and mold removal companies around. SERVPRO of West Riverside City was at the top of the list. 

    After talking to the homeowners on the phone, we sent our crew chief Gary out to the home immediately. His inspection found mold in four different rooms.

    Along with our team of excellent technicians, Gary got to work right away. They first removed all of the affected drywall and flooring. Then, to make sure that no future mold would grow, they sprayed down an antimicrobial agent. An air mover was then set up to eliminate any left over water damage and mold. 

    The homeowner was so happy with our work! After seeing how thorough we were with removing the mold and water damage, they knew they had made the right choice by calling SERVPRO of West Riverside City. 

    5. How to prevent carpet mold from spreading: 

    As mentioned earlier, a homeowner never wants to hear that they have mold in their home, especially if there’s water damage to clean up as well. Not only can mold smell, but it can also be dangerous to your health and is always a hassle to clean up. You can’t always prevent water damage from reaching your carpets, but there are some ways to prevent mold from settling in to your floors and spreading to other parts of your home. As you wait for SERVPRO of West Riverside City to come and remediate the damage, try these helpful tips to prevent carpet mold from spreading. 

    • Check your furniture. 

    To keep your furniture safe from mold, check the bottoms and see if they are wet from the carpet’s water damage. If they are, be sure to tell SERVPRO of West Riverside City and we will dry them to the best of our ability. Regardless of whether or not it is wet, it is best to remove any and all furniture from the affected rooms. This will help minimize the amount of clean up that’s needed on your home and prevent mold from latching on to these items. 

    • Sanitize and clean your walls and baseboards. 

    If there is mold forming in your carpet, prevent it from spreading to your walls and baseboards by cleaning them off with soap and water. You may not have the ability to control the wet and moldy carpet, but you can try to control how much it spreads to other areas of your house. 

    • Wait for SERVPRO of West Riverside City's help.

    We know that you want to put your home back together as soon as possible. The best way to do that is to let SERVPRO of West Riverside City come out and clean up the rest of the water damage and mold for you. We’ve got the proper dehumidifiers, fans and all other equipment that’s needed to prevent mold from seeping into your carpets. You can count on us to provide the best service and do everything we can to save your home. 

    Whether it’s just water damage or potential mold entering your carpets, SERVPRO of West Riverside City is here to help. Call us to remediate any and all water damage problems you might have! 

    Where to look for Water Damage

    4/18/2018 (Permalink)

    Water Damage Where to look for Water Damage SERVPRO your #1 Cleanup Company in Riverside and surrounding areas

    Here are some common causes of water damage and how you can spot the warning signs.

    Weather is a common cause of water damage. Rains cause flooding that can get into your home. Even if it isn’t raining there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

    Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

    Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

    So if these are all the ways water can sneak into your home, what are the signs of water damage?

    Here are a few warning signs that you have a water damage problem in your home.

    Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

    Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

    Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

    Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

    Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

    Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds it’s way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

    If you notice your home has signs of water damage call the experts at SERVPRO of West Riverside City we will immediately come and check it out and assess the situation. 

    SERVPRO your #1 Cleanup Company in Riverside and surrounding areas

    Sewage Damage and Sewage Cleanup

    4/2/2018 (Permalink)

    Water Damage Sewage Damage and Sewage Cleanup Sewage Cleanup/ Toilet Overflow

    No one enjoys cleaning up after a flooded toilet, but the process must be done quickly and thoroughly to reduce the risk of your family becoming ill due to sewage backup. The flooded area, whether confined to a small bathroom or spread out over an entire floor of your home, needs to be scrubbed thoroughly and disinfected to remove all traces of bacteria. When you begin the time-consuming process of sewer cleanup, use these tips to restore flooded areas.

    Cleaning

    Before you can begin disinfecting the area as part of the sewer cleanup process, you must remove every bit of remaining water. Depending on how much dirty water remains in the flooded area, you can use any of the following items to remove it:

    • Old towels
    • Buckets
    • Sump pump
    • Trash pump
    • Wet vac

    Once the water has been removed, use wet rags and household cleaners to wipe down every surface that touched the sewage to remove every trace of dirt, debris, and filth from the area. Any porous items that may have absorbed water should either be thoroughly washed and dry cleaned or discarded.

    Disinfecting

    Once the area has been cleaned and all filth has been removed, you can begin the process of disinfecting. Mixing household disinfectant sprays with bleach and warm water makes the best solution to kill any remaining bacteria. Apply the solution to every surface that may have been contaminated and let it soak for a few minutes before scrubbing with a clean rag. After the solution has been removed, rinse every surface with clean, warm water.

    Dealing with a flooded toilet in Riverside, CA is never fun. Sewage backup presents a hazard, so it should be cleaned up as quickly and thoroughly as possible. For small areas, you may choose the complete the sewer cleanup by yourself, but larger areas may require the help of a qualified restoration company. In either case, use these tips on cleaning and disinfecting to make the cleanup process easier.
    Visit http://www.SERVPROwestriverisidecity.comfor more information on water damage.

    Water Damage and Restoration Riverside, CA

    4/2/2018 (Permalink)

    Water Damage Water Damage and Restoration Riverside, CA Call us for an inspection!

    If you have a water loss in your home or business it is important to get it taken care of immediately. 

    1. The first step is to get the water extracted. Once all of the water is extracted, SERVPRO can begin to get the drying process started. It is critical to make sure all of the water is removed to prevent secondary damages from happening. 

    2. Once all of the water is removed, SERVPRO will place the required number of air movers and dehumidifiers. This equipment will be monitored daily to make sure it is working properly. 

    3. After the structure is dry, SERVPRO can start the rebuilding process. In most cases, SERVPRO can handle every job from start to finish. 

    If you have any questions, feel free to reach out to us at anytime. 

    For more information on the water damage restoration process here.

    What to Expect with Professional Water Extraction

    3/19/2018 (Permalink)

    Whether by storm or by burst pipe, you wake up one morning to find that your Riverside, CA basement is flooded with two feet of water. What can you do next? The next step is usually to call a specialist who can remedy the flood with the proper equipment. If this sounds daunting or you aren’t sure what to expect, here is what happens when you use a professional service to help with your flooded basement.

    1. Find the Source

    The first thing that any professional is going to do is find the source of your flooding. If you already know where the leak is coming from, you can, of course, point them in the right direction. In some cases, it may be difficult to tell where the leak is coming from on your own.

    2. Extract Water

    The next step is to extract the water. Experts will have equipment with them that you may not have access to on your own. For example, some people may have a sump pump in their home, but many don’t. Generally, before they can begin to restore the property, specialists will use a trash pump mounted to their truck to extract the flooding in your basement.

    3. Salvage Any Materials

    If there are any materials that can be salvaged, they will do this for you. Additionally, they will be able to throw out what can’t be saved. This can be anything from drywall, carpets, stuffed animals, bedding and even ceiling tiles. If it’s porous, mold can grow inside the spaces of the object and be impossible to clean.

    At the end of the day, hiring a professional service to remove water from your basement and to restore your home is less stressful than trying to handle it on your own. Without the proper equipment, you may not get the job done and it could lead to more issues and property damage down the road. A team of experts will make sure everything is quickly and thoroughly taken care of, giving you your home back as soon as possible. Visit http://www.SERVPROwestriversidecity.comfor more information on storm damage.

    Common Types of Water Leaks

    1/30/2018 (Permalink)

    Water Damage Common Types of Water Leaks SERVPRO will be there to help with any kind of water damage!

    SERVPRO technicians deal with all types of water leaks.

    Leaks are one of the most expensive types of damage that can happen to a home, but also one of the least detected. In some cases it can take months or even years for leaks to cause visual damage, but by that point, it’s too late to take preventative measures. Leaks can weaken structures, waste water, dissolve building materials, creates dangerous compounds, and foster mold growth. These are some of the most common leaks we encounter on a typical residential call, and how they start:

    • Pipe Leaks

    • Sink, Shower, and Tub Leaks

    • Water Tanks and Heaters

    Technicians from SERVPRO of West Riverside City are trained extensively in water damage restoration of all kinds, and we feel confident we can handle any water disaster you have. Call us 24/7 at 951-351-8033 for emergency services or a quote.

    Cleaning Up Sewage Backup

    1/30/2018 (Permalink)

    Water Damage Cleaning Up Sewage Backup Call SERVPRO for your Sewage Backup Problems

    No one enjoys cleaning up after a flooded toilet, but the process must be done quickly and thoroughly to reduce the risk of your family becoming ill due to sewage backup. The flooded area, whether confined to a small bathroom or spread out over an entire floor of your home, needs to be scrubbed thoroughly and disinfected to remove all traces of bacteria. When you begin the time-consuming process of sewer cleanup, use these tips to restore flooded areas.

    Cleaning

    Before you can begin disinfecting the area as part of the sewer cleanup process, you must remove every bit of remaining water. Depending on how much dirty water remains in the flooded area, you can use any of the following items to remove it:

    • Old towels
    • Buckets
    • Sump pump
    • Trash pump
    • Wet vac

    Once the water has been removed, use wet rags and household cleaners to wipe down every surface that touched the sewage to remove every trace of dirt, debris, and filth from the area. Any porous items that may have absorbed water should either be thoroughly washed and dry cleaned or discarded.

    Disinfecting

    Once the area has been cleaned and all filth has been removed, you can begin the process of disinfecting. Mixing household disinfectant sprays with bleach and warm water makes the best solution to kill any remaining bacteria. Apply the solution to every surface that may have been contaminated and let it soak for a few minutes before scrubbing with a clean rag. After the solution has been removed, rinse every surface with clean, warm water.

    Dealing with a flooded toilet in Riverside, CA is never fun. Sewage backup presents a hazard, so it should be cleaned up as quickly and thoroughly as possible. For small areas, you may choose the complete the sewer cleanup by yourself, but larger areas may require the help of a qualified restoration company. In either case, use these tips on cleaning and disinfecting to make the cleanup process easier.
    Press here for more information on water damage.

    Early Signs of Water Damage

    1/2/2018 (Permalink)

    Water Damage Early Signs of Water Damage If you noticed any signs of water damage in your Riverside Home, call SERVPRO!

    While it may seem like water damages should be easy to spot, many times their signs are subtle and hard to find. Water damages, particularly when they go unnoticed for a long period of time, can cause extensive damage to the structure of homes and they encourage mold growth. Early intervention can save you time and money. Here are some signs that you might have a water damage in your home:

    Wall Stains – Water damages can leave yellow, brown, or copper colored marks on your walls or ceilings. Excessive moisture can also lead to peeling, cracking, or bubbling paint. If you see any of these in your home, you may have had a water damage in the past or may have one currently. Rust marks under sinks or on water heaters don’t necessarily mean you have a current leak issue, but they are areas that you will want to keep your eye on in the future.

    Damage to Floors – Floor boards affected by water may be discolored, but more often will show texture changes. Warped floor boards have gaps between them and curl at the edges. Some boards may have a spongy, soft spot or sink down lower than normal. Water damaged floors may also buckle or expand.   

    Water Bill – If you notice that your water bill has been higher than usual then you may have a leak somewhere in your home. A water meter check, either of the flow indicator or an actual reading, can help confirm any potential leaks.

    Odor – A musty odor can indicate both mold and a water damage. Mold can grow within 24-48 hours when provided with a source of moisture, so if you see any signs of mold in your home there is a good chance you have had a water damage.

    If you suspect a water damage in your home it is time to call in the SERVPRO of West Riverside City. Call us for 24-hour emergency services at 951-351-8033. 

    What happens if you have a water damage?

    1/2/2018 (Permalink)

    Water Damage What happens if you have a water damage? Questions regarding a water damage, don't hesitate to call us at 951-351-8033.

    I Have a Water Damage.  What Happens Now?

    We’ve helped restore many homes and businesses after a water damage.  For over 30 years, we’ve responded to water damage emergency calls on a daily basis.  We can help you, too.  

    #1 Call us; we’ll be there in less than 4 hours

    SERVPRO of West Riverside City’s promise is to respond to all water damages within 4 hours of receiving a call.  We will gather information about your loss and dispatch a prepared crew immediately.  We offer emergency services 24/7/365.

    #2 Call your insurance (if you want to file a claim)

    While we’re on the way, give your insurance provider a call and let them know what is happening.  Inform them that SERVPRO of West Riverside City is on the way.

    #3 Extraction

    When we arrive, we will inspect the extent of the water damage and begin extracting all the water.  Our crew will document all affected areas and begin the documentation process for your insurance claim (even when an insurance claim is not filed, our documentation process is still the same).  

    #4 Drying and Monitoring

    Once all standing water has been extracted, we will set professional equipment to begin drying your home.  We will place air movers, dehumidifiers, and possibly other specialty equipment for hard-to-reach places.  We will return to your property once a day to monitor the drying process and remove equipment.  For more information about our drying process, read here.

    #5 Restoration

    Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

    If you find your property has experienced a water damage, don’t despair.  We’re an experienced, certified, and professional team that can help.

    SERVPRO of West Riverside City services Riverside and all surrounding areas.  We can be reached 24/7 at 951-351-8033.  

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    Repeat Customer Happy to See SERVPRO

    12/27/2017 (Permalink)

    Some times when we wrap up a job, a happy customer will joke "It was a pleasure meeting you but I hope we never see you again!" We don't take it personally. We don't wish that stressful situation on anybody. 

    But one recent customer was thrilled to see SERVPRO of West Riverside for the second time in as many years. This particular customer was disabled, so when she had a flood late at night affecting all of the bathrooms and bedrooms in her home, a caretaker was tasked with contacting a restoration company to respond. When the homeowner saw Gary walking through the door, she gave him a big hug and said "I'm so happy to see you again, I had no idea who would be coming this time!" We are so pleased to provide our customers with a good experience that leaves a lasting impression. 

    Small Mistakes can Lead to Major Water Damage

    12/27/2017 (Permalink)

    Water Damage Small Mistakes can Lead to Major Water Damage Clogged Water Drains cause Water Damage in Riverside Homes, Call SERVPRO for Water Removal and Dry-Out

    Accidents are not always kind to the average homeowner. Something as simple as forgetting to turn off a faucet can have disastrous results to your Riverside house. These unexpected and potentially damaging accidents are amplified considerably when there are young children in the home. Regardless of how it happened, you want to know how to clean up the mess it has left behind.
     
    Water damage in Riverside homes is not something uncommon, but it can very quickly put your life to a halt. Though you may return in a short time, this surplus of water can seep into your flooring can create a substantial mess. Even the most careful and diligent of homeowners cannot account for a brief bit of forgetfulness, and it can often require restoration services and water removal efforts.
     
    The trouble with excessive water damages is that there are often issues that you cannot even see fully with the naked eye. Structural weaknesses in your floors or walls can be made exponentially worse with the presence of water, and these kinds of lasting damages are not always apparent. That is why giving our SERVPRO team a call can help you to keep total damages to a minimum and provide a peace of mind that you have seen the last of the trouble the accident created.
     
    Fortunately, our SERVPRO emergency response team is available 24/7 to help you get your house back in order quickly and mitigate costs associated with the problem being allowed to get worse. Restoration is a process that begins with the removal of all of the water via wet vacs. Pumps are used if the volume of water exceeds the limitations of portable wet vac units, and then drying air movers are set up to remove all trace of lingering moisture from the incident altogether.
     
    Accidents are just that: accidents. You cannot anticipate when they might happen or the potential damages they could do, but you do know who can clean up the messes they create. Give our team at SERVPRO of West Riverside City a call anytime at (951) 351-8033.

    Click here for more about Riverside.

    Hidden Water Damage

    10/11/2016 (Permalink)

    Water Damage Hidden Water Damage Crew Chief Gary after he dried water damaged in crawl space and installed new insulation.

    Many times water can be very sneaky and hard to find. Such was the case with one of our clients that had their fridge leak and caused more hidden damage than that which was visible. We get the call and quickly show up on site. As the inspection is being conducted, the client was confident that the damage was not too bad. However, our Crew Chief Gary noticed a nearby vent that was in the affected area. He asked the client if he could have access to the crawl space underneath the home. Our client didn’t think it was necessary but gave us access. What Gary found unfortunately was a lot more damage that was not visible from the inside of the house. Water had traveled through the cut outs made for the ground vent and soaked a large area of insulation underneath the house. The client was surprised at the discovery and thanked us for being diligent in the investigation process. The truth is we MUST be diligent and eliminate all moister when dealing with a water loss. Any corners cut or areas overlooked can result in prolonged moister, secondary damage or even worse, mold growth.  

     

    Conclusion

     

    After having identified all affected areas, a complete plan of action was put into place and Gary was able to remove the wet insulation with compromised properties and replace it for new one after the dry down was complete. The client now knowing that all areas were dry and all work completed, was able to come home, relax and carry on with their normal activities being confident that the work had been done thoroughly and correctly by SERVPRO of West Riverside City… Cheers!

    Flooded Home In Riverside

    8/19/2016 (Permalink)

    Water Damage Flooded Home In Riverside Different shots of the initial water damage found

    The Water Bug Bites...

    There is nothing better than coming home from a nice family vacation and getting some rest as you settle back in. But what happens you when you come home only to find a massive water problem?

    The Story

    That is exactly what happened to a family in Riverside. After a good vacation with their loved ones, they come home late in the evening only to see a horrifying site. Water streaming out from their front door. As they go inside to see what the problem could be, they find that the vast majority of their home is flooded. Carpet, padding, furniture and wood flooring have all fallen victims of water damage. The problem? The toilet supply line in the master bedroom had ruptured and leaked for an indefinite amount of time. Thankfully the client was familiar with SERVPRO and did a quick search for the closest franchise to him.

    The Call Out 

    Approximately around 10:30PM Christopher gets the call from the home owner and the restoration process begins. Some information of the loss was gathered, tips were given to the home owner and the vehicle was dispatched to give the customer the much needed help.

    Upon arrival, the extent of the damage was very apparent but even then a thorough inspection is needed to make sure we find all the areas where water could be hiding from our view. Carpet is completely soaked, walls and lumber are wet and even the reclaimed wood flooring has turned into a water bed. A few hours pass while the water extraction is being conducted to remove all excess water from the scene and the environment is finally getting under control. Equipment was placed to start the dry down process and contents such as furniture and light stands are all propped up to prevent water damage to occur to them or the carpet. The next day our technicians are ready for round two.

    The Conclusion 

    After a few days of work and great progress, the home owner cheers up and can see the hope for him and his family at the end of all this. He shares with us how happy he is with his decision to call us out and thanks us for being attentive and treating his home with respect. Soon, the home owner and his family will be back at work doing whatever it is that made them happy at home and will not have to worry about mold or any issue relater to this water loss because they know we indeed made it "Like it never even happened".       

    Did you know water has different categories?

    7/27/2016 (Permalink)

    Water Damage Did you know water has different categories? Even water from a clean source like a broken pipe can quickly change category if left unattended.

    Water Types play a huge roll in how a professional will decide to tackle any water loss. Many people are not aware that water is categorized by the amount of pollutants it carries or that it picks up as it travels through materials. This is very important to note because as water dries up, these pollutants will be left behind or can even be blown around the area with air movement or foot traffic creating a potential hazarded to health and safety. Sometimes, it’s best to get rid of affected materials instead of drying them and risking your safety and the safety of others.

    Categories

    Clean – Broken pipe, icemaker, drain overflow  -  No waste or contaminants

    Gray – Washing machine, dishwasher, roof leak  -  Some soils and contaminants

    Black – Raw sewage, floods  -  High degree of waste and contaminants 

    “The safety of our clients and their 100% satisfaction in our services is always part of our goal.” 

    Should You Mitigate?

    7/1/2016 (Permalink)

    Water Damage Should You Mitigate? Water Damage traveling through carpet & carpet padding

    When it comes to Water Damage, it is critical to have proper mitigation as soon as possible to prevent the spread of damage. But what exactly is mitigation?

    Mitigation is defined as the action of reducing the severity, seriousness, or painfulness of something. 

    In the case of a water loss, part of what is done to reduce the severity of damage is to extract any excess or standing water from the site. Standing water in a structure can be very dangerous and has a very high potential to increase the severity of the damage by seeping through building materials such as carpet, padding, wood floors, vinyl and even walls! But it doesn’t stop there, if left unchecked it can damage furniture, create rust stains, destroy paper goods and worst of all it can accelerate bacterial and fungal growth leading to mold. All of this can also be done by any unchecked moisture and not just by excess or standing water. This is why it is critical to have quick mitigation but also a proper restoration as a whole.

    So, Why Mitigate?

    • Mitigation reduces the losses of life and property

    • Mitigation enables people to recover more quickly from disasters

    • Mitigation lessens the financial impact of disasters

    When to Mitigate:

    • Water damage

    • Fire

    • Vandalism

    • Crime Scene

    We are here to help!

    6/14/2016 (Permalink)

    Water Damage We are here to help! Quick response with a portable water extractor

    A pip bursts. A water heater leaks. A bathtub overflows. A sprinkler system malfunctions. Flood waters rush in. Water damage can happen in any number of ways. But if your business or home is under a few inches of water, everything else takes a back seat. The only thing in your mind will be to find a solution and quick. 

    Your local SERVPRO® franchise of West Riverside City is exactly that solution. We understand the stress a situation like water damage can introduce to your life and we want to help you get rid of it quickly and efficiently. We have experienced with our clients that simply having someone show up onsite ASAP, begins to alleviate some of that overwhelming stress. This is because knowing that you have the right people for the job makes all the difference in the world, especially when its your work place or even worse, your home. We understand the importance of diong things as quickly, carefully and thoroughly as possible so you can return to your regular activities. 

    Tips

    This is why we recommend that you take the time to visually inspect your work area and/or your home and become familiar with were critical things like the main water and gas shut off valves are located. This simple knowledge will empower your ability to take quick actions should anything happen in the future. Also, keep a list of helpful contacts for any number of different situations that could play out in your home or work place. And dont forget that we are ready, local and just a phone call away from serving you. 

    Free Inspection Code AC20, call now: 951-351-8033

    Water Damage Facts From Discovery

    6/2/2015 (Permalink)

    May showers can create flood conditions faster than you may realize. Here are some interesting facts about #WaterDamage from our friends at Discovery.

    Check out this 30 sec video from Discovery

    #SERVPROWestRiverside