Recent Community Posts


10/14/2019 (Permalink)

The words, "Own Secure Protect -> It.  Oct 2019 National Cybersecurity Awareness Month How can you be proactive to stay safe online and, “Own IT. Secure IT. Protect IT.”? #BeCyberSmart and take these steps to connect with confidence.

Now more than ever, consumers spend increasing amounts of time on the Internet. With every social media account you sign up for, every picture you post, and status you update, you are sharing information about yourself with the world. How can you be proactive to stay safe online and, “Own IT. Secure IT. Protect IT.”?

#BeCyberSmart and take these simple steps to connect with confidence and safely navigate the social media world.


  • 3.48 billion people worldwide now use social media worldwide. That’s an increase of 9% from 2018. Put another way: 45% of the total world population are using social networks.

From: Kemp, Simon. “Digital 2019: Global Digital Overview.” DataReportal. January 30, 2019.

  • Digital consumers spend nearly 2.5 hours on social networks and social messaging every day. Gwi.

“Latest 2019 Social Media User Trends Report.” GlobalWebIndex. 2019.

  • 69% of U.S. adults use at least one social media site (New) berry, Christina. “130 Social Media Statistics That Matter to Marketers in 2019.”

Hootsuite Social Media Management. March 13, 2019.  and the average American has 7.1 social media accounts.(Ibid.)


  • Remember, there is no ‘Delete’ button on the Internet. Share with care, because even if you delete a post or picture from your profile seconds after posting it, chances are someone still saw it.
  • Update your privacy settings. Set the privacy and security settings to your comfort level for information sharing. Disable geotagging, which allows anyone to see where you are—and where you aren’t—at any given time.
  • Connect only with people you trust. While some social networks might seem safer for connecting because of the limited personal information shared through them, keep your connections to people you know and trust.
  • Never click and tell. Limit what information you post on social media—from personal addresses to where you like to grab coffee. What many people don’t realize is that these seemingly random details are all that criminals need to know to target you, your loved ones, and your physical belongings—online and in the real world. Keep Social Security numbers, account numbers, and passwords private, as well as specific information about yourself, such as your full name, address, birthday, and even vacation plans. Disable location services that allow anyone to see where you are—and where you aren’t—at any given time. Read the Social Media Cybersecurity Tip Sheet for more information.
  • Speak up if you’re uncomfortable. If a friend posts something about you that makes you uncomfortable or you think is inappropriate, let him or her know. Likewise, stay open-minded if a friend approaches you because something you’ve posted makes him or her uncomfortable. People have different tolerances for how much the world knows about them, and it is important to respect those differences. Don’t hesitate to report any instance of cyberbullying you see.
  • Report suspicious or harassing activity. Work with your social media platform to report and possibly block harassing users. Report an incident if you’ve been a victim of cybercrime. Local and national authorities are ready to assist you.

SERVPRO of West Riverside City encourages our neighbors in Riverside to review more information regarding Cybersercurity on NICCS.

National Cybersecurity Awareness Month 2019

10/7/2019 (Permalink)

The words, "Own it.  Secure it.  Protect it. " A picture of a lock. The words: "2019 National Cybersecurity Awareness Month" When you’re traveling— whether domestic or international—it is always important to practice safe online behavior and take proactive steps to secure In

Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about the importance of cybersecurity and to ensure that all Americans have the resources they need to be safer and more secure online.

NCSAM 2019 will emphasize personal accountability and stress the importance of taking proactive steps to enhance cybersecurity at home and in the workplace. This year’s overarching message – Own IT. Secure IT. Protect IT. – will focus on key areas including citizen privacy, consumer devices, and e-commerce security.


In a world where we are constantly connected, cybersecurity cannot be limited to the home or office. When you’re traveling— whether domestic or international—it is always important to practice safe online behavior and take proactive steps to secure Internet-enabled devices. The more we travel, the more we are at risk for cyberattacks. #BeCyberSmart and use these tips to connect with confidence while on the go.


Before You Go

• If you connect, you must protect. Whether it’s your computer, smartphone, game device, or other network devices, the best defense against viruses and malware is to update to the latest security software, web browser, and operating systems. Sign up for automatic updates, if you can, and protect your devices with anti-virus software. Read the Phishing Tip Sheet for more information.

• Back up your information. Back up your contacts, financial data, photos, videos, and other mobile device data to another device or cloud service in case your device is compromised and you have to reset it to factory settings.

• Be up to date. Keep your software updated to the latest version available. Maintain your security settings to keeping your information safe by turning on automatic updates so you don’t have to think about it, and set your security software to run regular scans.

• Keep it locked. Lock your device when you are not using it. Even if you only step away for a few minutes, that is enough time for someone to steal or misuse your information. Set your devices to lock after a short time and use strong PINs and passwords. Read the Creating a Password Tip Sheet for more information.

• Double your login protection. Enable multi-factor authentication (MFA) to ensure that the only person who has access to your account is you. Use it for email, banking, social media, and any other service that requires logging in. If MFA is an option, enable it by using a trusted mobile device, such as your smartphone, an authenticator app, or a secure token—a small physical device that can hook onto your key ring. Read the Multi-Factor Authentication (MFA) How-to-Guide for more information.

During Your Trip

• Stop auto connecting. Some devices will automatically seek and connect to available wireless networks or Bluetooth devices. This instant connection opens the door for cyber criminals to remotely access your devices. Disable these features so that you actively choose when to connect to a safe network.

• Stay protected while connected. Before you connect to any public wireless hotspot—such as at an airport, hotel, or café—be sure to confirm the name of the network and exact login procedures with appropriate staff to ensure that the network is legitimate. If you do use an unsecured public access point, practice good Internet hygiene by avoiding sensitive activities (e.g., banking) that require passwords or credit cards. Your personal hotspot is often a safer alternative to free Wi-Fi. Only use sites that begin with “https://” when online shopping or banking.

• Play hard to get with strangers. Cyber criminals use phishing tactics, hoping to fool their victims. If you’re unsure who an email is from—even if the details appear accurate—or if the email looks “phishy,” do not respond and do not click on any links or attachments found in that email. When available use the “junk” or “block” option to no longer receive messages from a particular sender. Read the Phishing Tip Sheet for more information.

• Never click and tell. Limit what information you post on social media—from personal addresses to where you like to grab coffee. What many people don’t realize is that these seemingly random details are all that criminals need to know to target you, your loved ones, and your physical belongings—online and in the real world. Keep Social Security numbers, account numbers, and passwords private, as well as specific information about yourself, such as your full name, address, birthday, and even vacation plans. Disable location services that allow anyone to see where you are—and where you aren’t— at any given time. Read the Social Media Cybersecurity Tip Sheet for more information.

• Guard your mobile device. To prevent theft and unauthorized access or loss of sensitive information, never leave your equipment—including any USB or external storage devices—unattended in a public place. Keep your devices secured in taxis, at airports, on airplanes, and in your hotel room.

National Preparedness Month Week 3: Teach Your Youth to Prepare for Disasters Sept 15-21

9/16/2019 (Permalink)

Mother sitting at the dining table with her two young daughters reviewing emergency plan with them. It's important to teach kids about disasters preparedness. Make it fun, have them help put together an emergency kit. "Be Prepared Not Scared".

The phrase "The better you're prepared, the less you're scared" goes for kids as well as adults.

When talking to kids about disasters, it is important to teach them about disasters, without scaring them. It's a balancing act between the facts and potential impacts of a disaster and empowering them with actions they can take to be safe. Being open about what you are doing as a family to prepare before disasters happens is comforting. When possible, involve kids in activities like putting together the disaster supplies kit.

The best thing you can do for younger children is to create a safe environment around them. You can't really teach an infant or toddler about Drop Cover and Hold in an earthquake, but you can reduce the likelihood they will get hurt from falling book shelves, pictures and other furnishings around them. For more information on reducing earthquake hazards in your home visit our Prepare your Home page

As kids get older

For most kids, you can start introducing safety actions at about 4-years-old. Don't overwhelm them with too much information at once. Teach one safety action such as Drop, Cover and Hold, and follow up with actually doing it so they can demonstrate they understand. Practice with them until you are satisfied they know what to do. As kids get older, you can talk about how a disaster is something that could hurt people or cause damage. Explain that nature sometimes provides "too much of a good thing" -- fire, rain, and wind. Explain how important it is to make a Family Disaster Plan. Teach children:

  • How to call for help
  • When to call each emergency number
  • To call the family contact if separated
  • To keep personal identification information in their possession at all times
  • Let them help with testing smoke detectors or building the family kit.
  • You can get them their own backpack and have them assemble a kit for themselves.
  • When you involve your kids in getting your family ready, you are insuring they understand the family plan and are building life skills that will come in handy as they grow up!
  • Be Prepared, Build a Kit

    Being prepared for an emergency isn't just about staying safe during a disaster. It's about how to stay comfortable, clean, fed, and healthy afterwards – when a storm or disaster may have knocked out electricity.

    If you lost power, how would you eat? The refrigerator can’t keep foods cold. The microwave can’t warm things up. You might not get clean water out of your faucets. How would you find out whether it was safe to play outside? Not from the TV or computer!

    That’s why it’s important for families to work together to build an emergency kit before an emergency strikes. There should be enough food, water, clothing, and supplies to last for at least three days.

    Here are some items you and your family will need:

  • Non-perishable food (such as dried fruit or peanut butter)
  • First aid kit
  • Extra batteries
  • Matches in a waterproof container
  • Toothbrush, toothpaste, soap
  • Paper plates, plastic cups and utensils, paper towels
  • Water – at least a gallon per person, per day
  • Battery-powered or hand-cranked radio
  • Sleeping bag or warm blanket for each person
  • Flashlights
  • Whistle to signal for help
  • Can opener (manual)
  • Local maps
  • Pet supplies
  • Baby supplies (formula, diapers)
  • Additional Emergency Supplies

    Consider adding the following items to your emergency supply kit based on your individual needs:

  • Prescription medications
  • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
  • Glasses and contact lense solution
  • Infant formula, bottles, diapers, wipes, diaper rash cream
  • Pet food and extra water for your pet
  • Cash or traveler's checks
  • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
  • Sleeping bag or warm blanket for each person
  • Complete change of clothing appropriate for your climate and sturdy shoes
  • Household chlorine bleach and medicine dropper to disinfect water
  • Fire extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates, paper towels and plastic utensils
  • Paper and pencil
  • Books, games, puzzles or other activities for children
  • Maintaining Your Kit

    After assembling your kit remember to maintain it so it’s ready when needed:

  • Keep canned food in a cool, dry place
  • Store boxed food in tightly closed plastic or metal containers
  • Replace expired items as needed
  • Re-think your needs every year and update your kit as your family’s needs change.
  • Kit Storage Locations

    Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and vehicles.

  • Home: Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.
  • Work: Be prepared to shelter at work for at least 24 hours. Your work kit should include food, water and other necessities like medicines, as well as comfortable walking shoes, stored in a “grab and go” case.
  • Vehicle: In case you are stranded, keep a kit of emergency supplies in your car.
  •  SERVPRO of West Riverside city is local and available 24/7, keep our information in your emergency contact list.  We are here to help!

    SERVPRO Proudly Supports National Suicide Prevention Awareness Month

    8/28/2019 (Permalink)

    September is National Suicide Prevention Awareness Month. You can help by sharing information and offering resources to those affected by suicide.

    Suicide is a tragedy that can affect any individual, whether as a person struggling with suicidal idealization and thoughts or as one of a circle of family, friends, and community members who want to help.

    Many resources are available year-round for both victims and their circles, but September is the month we refocus on the supports in our community. Suicide prevention is only effective if the information is made available and shared throughout the Riverside area, and we are reminded each September to do our part to make this happen.

    Now is the time for all members of the community to come together to share information and offer resources to those affected by suicide. Connecting potential victims with treatment options and supporting survivors with the personal and practical services needed to begin the healing process are crucial components of a caring and effective response to these painful and traumatic events.

    Victims and families deal with a broad array of issues in a suicide. Extending a hand to neighbors, friends, family, business partners, and others is the least our community can do to help. When the community comes together in an effort to conquer this challenging set of circumstances it gives cause for hope to those who are directly affected. We are honored to be part of a multifaceted team extending a hand to our neighbors experiencing this type of loss.

    SERVPRO of West Riverside City offers compassionate and professional services if you are in need of assistance after a suicide-related tragedy. Our office staff, managers, and technicians are prompt, discreet, and sensitive as we help at this difficult time. Crew members assigned to your home or business train thoroughly in all aspects of trauma scene abatement, providing thorough cleanup always with the utmost respect for you, your family, and others impacted by the crisis.

    Aug 26 National Dog Day, How Can Riverside Residents Help

    8/26/2019 (Permalink)

    We Rescued Ellie when she was 9 weeks old, she was found roaming the streets by herself. Rescues are some of the best pets!!!

    About National Dog Day, from our friends at

    National Dog Day has two goals: to honor dogs, and to rescue dogs from homelessness and abuse. It's an opportunity for us to recognize and appreciate the value and importance of dogs in our lives.

    This day is intended to honor dogs for all that they do for us. In addition to giving love and companionship, dogs help us out in countless ways:

    • They are watchdogs for our safety.
    • They lead the blind.
    • Dogs aid in search and rescue,
    • They seek out bombs and drugs.

    The second goal of National Dog Day is to rescue dogs in need. On occasion, dogs need us to save them from homelessness and abuse. The goal of the National Dog Day foundation is to rescue 10,000 dogs a year. Lend a hand to help a dog in need today, or any day.

    Check out our local shelter in Riverside:




    0-15 Days


    16-30 Days


    31 Days and Over


    Senior Adoption Rates

    50% Off

    Active Duty and Veteran Adoption Rates


    Department of Animal Services Mission, Vision and Values


    Working together to improve Riverside County for people and animals


    Promoting an environment of responsible pet ownership through progressive animal welfare initiatives, community outreach, and humane education in a culture of compassion, creativity, and integrity.

    Core Values

    We believe the character of our organization is best reflected in the strong dedication of each of us to strive to meet the highest standards of performance and compassion on behalf of the animals and people we serve.

    As stewards of those who cannot speak for themselves, we recognize society has entrusted us with a great responsibility. Our community's expectations and trust give us the courage to perform our duties with transparency, honor, empathy and compassion.

    We meet this vision by our shared commitment to:

    • Demonstrating respect, sensitivity and understanding toward all people and animals.
    • Improving Riverside County through education, humane sheltering, responsible pet placement, progressive law enforcement, and reduction of pet overpopulation.
    • Using adoption, education, and veterinary medical programs as an alternative to euthanasia.
    • Seeking lifetime homes for the pets we place.
    • Providing the tools, environment, and information to foster a safe and healthy workplace with an emphasis on teamwork.
    • Collaborating to improve Riverside County for its people and animals.

    National Dog Day celebrates all dogs, mixed breed and pure. Their mission is to help galvanize the public to recognize the number of dogs that need to be rescued each year and acknowledges family dogs and dogs that work selflessly each day to save lives, keep us safe and bring comfort. 

    Dogs are amazing, courageous, sensitive and sentient beings that deserve compassion and respect. Please consider bringing what was once considered "unwanted love", into your heart and home on National Dog Day!"

    To see the dogs up for adoption at the Riverside Shelter click the link below: lists 20 ways to celebrate:

    1. Adopt a dog from your local shelter
    2. Have a safety check of your home to be sure it's safe for your dog and others
    3. Donate blankets, food and toys to animal welfare organization
    4. Organize a peaceful demonstration in front of your community pet store that sells puppies
    5. Write your congressman and ask that he/she support the ban on puppy mills and gas chambers in your state
    6. Sent a dog related gift to a friend or family member
    7. Have a National Dog Day party and invite your friends and their dogs
    8. Spend the day taking photos of your dog and then enter their photo contest
    9. Buy an official National Dog Day Tee and sport it proudly
    10. Assist and ill or elderly neighbor by walking their dog
    11. Have a portrait painted of your dog to suspend the fleeting magic of dogdom
    12. Buy your dog a fun new dog toy…or two…or five
    13. Give your dog some fun exercise by taking him/her to a doggy play resort
    14. Brush your dog to eliminate excess fur
    15. Give your dog a massage or holistic spa treatment
    16. Teach your dog a new trick
    17. Buy your dog a fashionable collar or leash
    18. Hire a professional pet photographer for a fun photo shoot
    19. Take your dog to the beach
    20. Say "Because Dogs" all day , every time someone says hello

    SERVPRO of West Riverside City is a strong believer in rescuing dogs from our local shelters rather than shopping for one elsewhere.  Our Mascot Ellie, a Cattle dog mix, was rescued from Inland Valley Humane Society.  She has been a loyal, happy dog that we have owned for 8 years.  She was found roaming the streets at just 8 weeks on her own.  We fell in love with her when we first met her and new she would be a great addition to our family.  She loves coming to work and is on her best behavior when in the office.  

    Back-to-School Tips for our Riverside Residents

    8/15/2019 (Permalink)

    School is back in session, there things that parents can do for themselves and their kids to ensure a smooth transition into the school year!

    With a well-rounded summer vacation ending, parents spend a lot of time getting their kids ready for school. New school supplies, haircuts, and special end-of-summer outings all play into the back-to-school routine. There are some other things that parents can do for themselves and their kids to ensure a smooth transition into the school year, too. Take a look below at few ways to get this year off to a great start in your house.

    Set up a bedtime and wake-up routine in advance. If possible, it’s best to establish bedtimes and wake-up times two weeks in advance of the start of school. By the time the first school bell rings, kids will already be on the right sleeping schedule and it will be one less worry for your family.

    Get to know new teachers. There will be open houses, orientations, and other meet-and-greet options at the beginning of the school year, but none will give you the chance to spend some quality time getting to know your kids’ teachers. Try to find a few minutes before or after school to connect one-on-one with the teachers. At the very least, send an introductory email that includes how you can help during the school year, however big or small.

    Plan healthy lunches and snacks. The better you plan out the meals in your home, the healthier choices you will make for your kids. When you pack protein-rich snacks and lunches, balanced with fruits, vegetables, and other wholesome items, you ensure that your children will have the energy and brainpower to make it through their school days.

    Organize clothing. Of course you will need to donate or otherwise get rid of the clothing that your kids have outgrown, but you should also take the time to carefully organize what is left. From there, decide what items you may need more of before school begins.

    Set up a staging area. Find a central spot to store everything related to school, including backpacks, upcoming outfits, and a dry erase calendar with family schedules. Try to keep this area free of clutter and other non-school items so that you can find what you need, when you need it—and quickly. Have the kids help you stock it with school-related items and keep it clean and functional. Find some inspiration here.

    Update medical records. Most schools will let you know if your shot records are out of date, but why not go beyond that? Make sure teachers and administrators have a complete list of any medical concerns regarding your kids, including allergies. You will also want to be sure that all emergency contacts are up to date.

    Talk to your kids about bullying. Research shows that one in three kids experience bullying at some point in their school career—and in the increasingly digital world, the consequences can be extreme. Make sure your kids understand the right way to treat their peers, and when to speak up if they see someone else being bullied. Also make sure they know when to come to you if they feel they are being bullied.

    Ask your kids about their concerns. The start of school is exciting, but can also bring some anxiety—especially when it comes to the unknown. Take a few minutes to ask your kids what they are most looking forward to during the school year, and what things may be worrying them. By giving them a forum to express their concerns, you can help them work through any worries in advance of school starting and clear up any issues that could lead to a bumpy start to the year.

    by SPARK

    SERVPRO of West Riverside City also wants to remind Riverside residents that Safety Awareness is always important.  Now, the kids may be plugging in flat irons and forget to turn them off.  Some may be back onto the morning coffee, and leave the coffee pot powered on all day when they leave the house.  Additionally, you may want to consider pulling out the cell phone charger from the wall when you are not charging the cell phone.  Did you ever happen to feel how hot it gets plugged into the wall when it is not charging a cell phone?  Also, please check smoke detector batteries, and have at least one extra set of batteries in the home--ready to go, so there is no "down time" without batteries in the smoke detector.  Please have a family plan for emergency exit, and consider a minimum of two exits.  Have all persons in the household agree to a designated meeting spot outside the home in advance.

    Have a wonderful school year and don’t hesitate to contact SERVPRO of West Riverside if you need our help.  You can reach us at 951-351-8033.

    National CPR/AED Awareness Week

    5/30/2019 (Permalink)

    SERVPRO of West Riverside City would like to remind you that June 1- June 7 is National CPR and AED Awareness Week.

    The resolution was created by the American Heart Association, along with the American Red Cross and the National Safety Council and was passed by congress in 2007.

    Would you know what to do if someone needed help?

    Every second counts in cardiac arrest. Sudden cardiac arrest claims thousands of lives every year. Knowing when and how to perform CPR (Cardiopulmonary resuscitation) and use an AED (Automated External Defibrillator) can make the difference between life and death for someone suffering from cardiac arrest. The Red Cross recommends that households, businesses and schools receive training in CPR and use of an AED. This training can give them the knowledge and confidence to respond during an emergency situation with the skills that can save a life. Check with your town or the American Heart Association today to sign up for a course.

    Life can change in a matter of minutes which is why we know the best way to expect the unexpected is to be prepared. We think CPR and First Aid training is important in the work place for many reasons:

    • Having trained employees can make a substantial difference in your ability to maintain a safe work environment. They will be able to respond more quickly and effectively when medical emergencies occur.
    • This training and knowledge provides a sense of security and promotes a more confident work environment.
    • As staff becomes more prepared and responsive – they also become more aware of their surroundings and more likely to spot potential hazards. This inspires a ‘safety culture’.
    • 25% of all emergency room visits can be avoided with basic first aid and CPR certification.
    • Safety precautions and preparedness applies to ANY industry of ANY size. 
    • There are many local resources that can help you get CPR and First Aid Certified such as The Red Cross

    Statistics from our friends at


    • Almost 300,000 casualties of out-of-hospital cardiac arrest are treated each year in the U.S.
    • Less than eight percent of people who suffer cardiac arrest outside the hospital survive.


    • Less than one-third of out-of-hospital sudden cardiac arrest casualties receive bystander CPR.
    • Effective bystander CPR, provided immediately after sudden cardiac arrest, can double or triple a person’s chance of survival.

    Automated External Defibrillators (AEDs)

    • Unless CPR and defibrillation are provided within minutes of collapse, few attempts at resuscitation are successful.
    • Even if CPR is performed, defibrillation with an AED is required to stop the abnormal rhythm and restore a normal heart rhythm.
    • New technology has made AEDs simple and user-friendly. Clear audio and visual cues tell users what to do when using an AED and coach people through CPR. A shock is delivered only if the victim needs it.

    From American Heart Association:  Why Learn Hands-Only CPR?

    Cardiac arrest – an electrical malfunction in the heart that causes an irregular heartbeat (arrhythmia) and disrupts the ?ow of blood to the brain, lungs and other organs – is a leading cause of death. Each year, more than 350,000 EMS-assessed out-of-hospital cardiac arrests occur in the United States. When a person has a cardiac arrest, survival depends on immediately receiving CPR from someone nearby. According to the American Heart Association, about 90 percent of people who suffer out-of-hospital cardiac arrests die. CPR, especially if performed immediately, can double or triple a cardiac arrest victim’s chance of survival.

    Read the rest of the fact sheet from American Heart Association

    National CPR/AED Awareness Week


    If you are interested in taking a course to learn the lifesaving skills of CPR, first aid, and AED, use the Find A Course Tool to locate a Training Center near you.

    Try a Blended Learning Course: Many AHA lifesaving training courses are available online via OnlineAHA and Courses that involve only cognitive learning can be completed entirely online. For courses that teach CPR, students must complete an in-person skills practice and testing session with an AHA Instructor after they complete the online portion. The Instructor will evaluate the student's skills and upon successful completion of both portions of the course, the student will receive a course completion card, valid for two years. See more information on blended learning and eLearning training.

    Red Cross training and certification meets the needs of workplace responders, professional rescuers, school staff and healthcare providers as well as the general public. Several courses are OSHA compliant. Check with your employer as to what class you need if you are taking training to fulfill a job requirement.

    SERVPRO of West Riverside City encourages all to be the difference for someone they love.  Chances are, you could be trying to save the life of your child, a spouse a friend or a workmate.  If an emergency arises, don't hesitate to call 911!   

    Part 2: May is Skin Cancer Awareness Month

    5/15/2019 (Permalink)

    Visit the Skin Cancer Foundation website for more valuable information.

    Here at SERVPRO we talk about protecting your home frequently.

    Our hope is that we can help you prevent most disasters and recover quickly from those that you can’t anticipate. We want where you live to be safe and healthy, but what about the home you can’t replace? Taking care of your body is even more important than homeowner tips, and that starts with your skin.

    It’s estimated that the number of new melanoma cases diagnosed in 2019 will increase by 7.7 percent-Stern, RS. Prevalence of a history of skin cancer in 2007.

    One in five Americans will develop skin cancer in the course of a lifetime- Stern, RS. Prevalence of a history of skin cancer in 2007.

    Over the past 31 years, more people have had skin cancer than all other cancers combined-Cancer Facts and Figures 2019. American Cancer Society. 

    Skin cancer isn’t reserved for the tanning bed regulars or the fair skinned. That being said, I just wanted to pass along some information from the Skin Cancer Foundation on how you can protect your skin in the midst of all these summer activities (and even in the off-season).

    Use a sunscreen of SPF 15 or higher whenever you spend time outdoors.

    • This applies to all outdoor activities: athletics, shopping, picnicking, walking or jogging, gardening, even waiting for a bus.
    • Use a broad spectrum (UVA/UVB) sunscreen with an SPF of 15 or higher every day. For extended outdoor activity, use a water-resistant broad spectrum (UVA/UVB) sunscreen with an SPF of 30 or higher.
    • Apply liberally and evenly to all exposed skin. The average adult in a bathing suit should use approximately one ounce of sunscreen per application. Not using enough will effectively reduce the product’s SPF and the protection you get.
    • Be sure to cover often-missed spots: lips, ears, around eyes, neck, scalp if hair is thinning, hands, and feet.
    • Reapply at least every 2 hours, more often if some of the product may have been removed while swimming, sweating, or towel-drying.
    • Choose a product that suits your skin and your activity. Sunscreens are available in lotion, gel, spray, cream, and stick forms. Some are labeled as water resistant, sweatproof, or especially for sports; as fragrance-free, hypoallergenic, or especially for sensitive skin or children.

    Cover up.

    • Wear long-sleeved shirts and long pants. Tightly woven fabrics and dark colors, such as deep blue and black, or bright colors, such as orange and red, offer more protection. If you can see light through a fabric, UV rays can get through too. Water makes fabrics more translucent, so do not rely on a wet T-shirt.
    • A broad-brimmed hat goes a long way toward preventing skin cancer in often-exposed areas like the neck, ears, scalp, and face. Opt for a 3-4 inch brim that extends all around the hat. Baseball caps and visors shade the face but leave neck, lower face, and ears exposed.
    • UV-blocking sunglasses with wraparound or large frames protect your eyelids and the sensitive skin around your eyes, common sites for skin cancer and sun-induced aging. Sunglasses also help reduce the risk of cataracts later in life.

    Seek the shade.

    • Be aware, however, that sunlight bouncing off reflective surfaces can reach you even beneath an umbrella or a tree. Never seek a tan.
    • There is no such thing as a healthy tan. A tan is the skin’s response to the sun’s damaging rays.

    Stay away from tanning parlors and artificial tanning devices.

    • The UV radiation emitted by indoor tanning lamps is many times more intense than natural sunlight. Dangers include burns, premature aging of the skin, and the increased risk of skin cancer.

    Protect your children and teach them sun safety at an early age.

    • Healthy habits are best learned young. Because skin damage occurs with each unprotected exposure and accumulates over the course of a lifetime, sun safety for children should be a priority.
    • Because many schools don’t allow students to use sunscreen or wear a hat outdoors during the school day without written permission from a physician, The Skin Cancer Foundation has created a sun protection form that parents and doctors can sign, allowing students to bring these items to school, apply and use as needed.

      Download the Sun Protection Form and ask your physician to sign it

    • During a typical school day,it’s not unusual for children to receive a significant amount of sun exposure. Children in elementary school typically have outdoor recess between 10 AM and 2 PM, a time when the sun is especially intense. Proper sun protection in childhood can drastically reduce the risk of developing skin cancer as an adult. Suffering just one blistering sunburn in childhood or adolescence more than doubles a person’s risk of developing melanoma, the deadliest form of skin cancer, later in life.

    SERVPRO of West Riverside City cares about YOU! 

    Part 1: May is Skin Cancer Awareness Month

    5/13/2019 (Permalink)

    UV exposure is the most preventable risk factor for skin cancer. During Skin Cancer Awareness Month, the American Academy of Dermatology is asking "Do You Use Protection?"

    And is encouraging you to practice safe sun every time you are outdoors. Seek shade, wear protective clothing, and use a broad-spectrum, water-resistant sunscreen with SPF 30+ to reduce your risk.

    Follow these tips to protect your skin from the sun's damaging ultraviolet rays and reduce your risk of skin cancer:

  • Seek shade when appropriate, remembering that the sun’s rays are strongest between 10 a.m. and 2 p.m. If your shadow is shorter than you are, seek shade.
  • Wear protective clothing, such as a lightweight long-sleeved shirt, pants, a wide-brimmed hat and sunglasses, when possible.
  • Generously apply a broad-spectrum, water-resistant sunscreen with an SPF of 30 or higher. Broad-spectrum sunscreen provides protection from both UVA and UVB rays.
  • Use sunscreen whenever you are going to be outside, even on cloudy days.
  • Apply enough sunscreen to cover all exposed skin. Most adults need about 1 ounce — or enough to fill a shot glass — to fully cover their body.
  • Don’t forget to apply to the tops of your feet, your neck, your ears and the top of your head.
  • When outdoors, reapply sunscreen every two hours, or after swimming or sweating.
  • Use extra caution near water, snow and sand, as they reflect the damaging rays of the sun, which can increase your chance of sunburn.
  • Avoid tanning beds. Ultraviolet light from tanning beds can cause skin cancer and premature skin aging.
  • Consider using a self-tanning product if you want to look tan, but continue to use sunscreen with it.
  • Perform regular skin self-exams to detect skin cancer early, when it’s most treatable, and see a board-certified dermatologist if you notice new or suspicious spots on your skin, or anything changing, itching or bleeding.
  • A tan is a sign that your skin has been injured. Whether you’re exposed to the sun’s UV rays or visit an indoor tanning salon, every time you tan, your skin is damaged. As this damage builds, you speed up the aging of your skin and increase your risk for all types of skin cancer, including melanoma, the deadliest form of skin cancer.

    How to select a sunscreen

    Do you know that some sunscreens can prevent sunburn, reduce your risk of getting skin cancer, and help prevent early signs of skin aging? 

  • Broad spectrum: The words "broad spectrum” means that the sunscreen can protect your skin from both types of harmful UV rays — the UVA rays and the UVB rays.
  • SPF 30 or higher: The American Academy of Dermatology recommends that you select a sunscreen with an SPF rating of 30 or higher.
  • Water resistant: Dermatologists also recommend that you look for the words "water resistant.” This tells you that the sunscreen will stay on wet or sweaty skin for a while before you need to reapply. Water resistance lasts either 40 or 80 minutes. Not all sunscreens offer water resistance.
  • How you apply your sunscreen also affects how well it protects you. You can find out how to get the most protection from your sunscreen by watching the Academy’s video “How to apply sunscreen”.

    How to apply sunscreen

    Sunscreen is safe and can protect your skin against skin cancer and premature aging. However, it is not as effective unless it's applied correctly. Follow these tips from dermatologists when applying sunscreen:

    1. Choose a sunscreen that has an SPF of 30 or higher, is water resistant, and provides broad-spectrum coverage, which means it protects you from UVA and UVB rays. Follow these helpful tips when selecting a sunscreen.
    2. Apply sunscreen generously before going outdoors. It takes approximately 15 minutes for your skin to absorb the sunscreen and protect you. If you wait until you are in the sun to apply sunscreen, your skin is unprotected and can burn.
    3. Apply enough sunscreen to cover all exposed skin. Most adults need about 1 ounce — or enough to fill a shot glass — to fully cover their body. Rub the sunscreen thoroughly into your skin.
    4. Apply sunscreen to all bare skin. Remember your neck, face, ears, tops of your feet and legs. For hard-to-reach areas like your back, ask someone to help you or use a spray sunscreen. If you have thinning hair, either apply sunscreen to your scalp or wear a wide-brimmed hat. To protect your lips, apply a lip balm with a SPF of at least 15.
    5. To remain protected when outdoors, reapply sunscreen every two hours, or immediately after swimming or sweating. People who get sunburned usually didn't use enough sunscreen, didn't reapply it after being in the sun, or used an expired product. Your skin is exposed to the sun's harmful UV rays every time you go outside, even on cloudy days and in the winter. So whether you are on vacation or taking a brisk fall walk in your neighborhood, remember to use sunscreen. For more skin cancer prevention tips, see a board-certified dermatologist.

    People who get sunburned  usually didn't use enough sunscreen, didn't reapply it after being in the sun, or used an expired product.

    Your skin is exposed to the sun's harmful UV rays every time you go outside, even on cloudy days and in the winter. So whether you are on vacation or taking a brisk fall walk in your neighborhood, remember to use sunscreen.

    For more skin cancer prevention tips, see a board-certified dermatologist.

    SERVPRO of West Riverside City Supports March of Dimes Walk in Jurupa Valley

    5/9/2019 (Permalink)

    Visit our March of Dimes Web page or Face book page to donate.

    Why We are Fighting for Healthy Families

    About half a million babies are born premature or with birth defects in the U.S. each year. 

    SERVPRO of West Riverside City participated to help all moms and families experience the joy of a healthy baby. With nearly 4 million babies born each year, we have a lot of work to do to help them all. The funds raised enable March of Dimes to support research, lead programs and provide education and advocacy that truly makes a difference to families in our community and across the country. If you believe, like we do, that every baby deserves the best possible start, please make a donation to support this community effort. Together we can fight for the health of all moms and babies.

    SERVPRO joined our Executive Team Networking group in this initiative.  The walk took place on Saturday, May 4th…(yes, the force was with us!).  We took the 5K walk, although there was also a family 3K walk.  Our mascot, Ellie also joined us.  She was proud to sport a March of Dimes purple t-shirt.  Check in for the event was at 8:00 a.m. and the activities began at 9 a.m. at Rancho Jurupa Park in Jurupa Valley. Parking was free for participants. Several vendors, music, snacks and water were provided at this event.

    March of Dimes is the leading nonprofit organization for pregnancy and baby health, devoted to improving the lives of the nearly 4 million babies born yearly in the United States through research, education, support, and advocacy.

    This year, several area sponsors participated to make the event possible. American Medical Response, KMart, Famous Footwear,  Big 5, Ontario International Airport, Loma Linda University Medical Center and United Airlines are just a few of the companies dedicated to helping March of Dimes bring the March for Babies event back to the Inland Empire.

    SERVPRO got involved this year thanks to our E Team March of Dimes advocate Ricki Hill. March of Dimes chapter staff and volunteers invest time and resources in local programs and activities in all 50 states, playing a vital role in improving maternal and child health in their communities. As respected leaders in the field of maternal and child health, the March of Dimes is uniquely positioned to partner with local and state public and private health care systems and organizations to enhance and expand the services available to women and their families.

    Chapter staff and volunteers partner with local health agencies, community-based organizations, professional associations, hospitals and others to determine the most pressing maternal and child health needs and to develop a multiyear strategic plan that will positively impact the health status of communities. Staff and volunteers then work to enhance and expand community services, and to improve systems of care for mothers, babies and their families through leadership, educational programs and community grants.

    Ensuring that women have access to prenatal care and services throughout their pregnancy is a vital role that the March of Dimes plays in communities. Whether bringing high-quality, evidence-based interventions and health care to underserved areas or striving for increased services for pregnant women to help them adopt healthy behaviors, March of Dimes staff and volunteers strategically focus resources and funding in the areas with the most need and potential for impact.

    In partnership with community organizations, the March of Dimes encourages expansion of services for pregnant women, including care coordination, home visiting services and maternal medical homes to help moms-to-be access the services they need to have healthier pregnancies and babies. To address factors known to increase a woman’s risk of a poor birth outcome, March of Dimes supports targeted programs aimed at smoking cessation, diabetes management and expansion of substance abuse prevention programs during pregnancy.

    Although many instances of preterm birth have no known cause, certain factors are known to increase a woman’s risk of having a premature baby. Chronic medical conditions, like diabetes, obesity and high blood pressure, can increase risk, as can using alcohol, tobacco and other drugs during pregnancy. After assessing their local needs, chapters provide training, education and support for various programs to reduce these risks in the populations they serve. In 2014, chapters reached more than 5,600 professionals with information, training and program support and impacted more than 25,000 women.

    Quitting smoking is an important change a pregnant woman can make to improve her health and the health of her baby. Smoking in pregnancy increases a woman’s risk of preterm labor, low birth weight and other serious pregnancy complications. Chapters invested in 20 grants totaling $346,753 to support smoking cessation services for pregnant women. 

    In 2014, chapters also awarded 16 grants totaling $181,906 for alcohol and substance abuse services to help programs screen women and provide education and case management. 

    SERVPRO is passionate about serving the community - especially those that support children and families. Whether through infant loss, miscarriage, birth defects or premature birth, March of Dimes has directly impacted the lives of many, my team and the clients we serve. They are an organization fighting for the health of all mothers and babies and we couldn't be prouder to support them. Join us in our fight! $10 or $20 may not mean much to you, but could mean the world to a family in need.

    You can donate by accessing our Facebook page or our March of Dimes page:

    March of Dimes


    Financial Preparedness for Disasters and Emergencies

    4/10/2019 (Permalink)

    This April, the Ready Campaign will host social media events on financial preparedness as part of National Financial Capability Month.  From our friends at READY.ORG

    Topics include planning and budgeting, saving for disasters and emergencies, and the importance of insurance.  

    Join us:

    • 3 p.m. ET, April 2, Facebook Live, Unlocking Your Financial Future: Build it. Grow it. Secure it.
    • 1 p.m. ET, April 10, TwitterChat, Plan for the Unexpected. (#FinancialChat)
    • 4 p.m. ET, April 17, Webinar: Money Matters: Resources for Youth in Financial Preparedness. Register for the webinar here
    • 1 p.m. ET, April 24, TwitterChat: Insure your Financial Future. (#FinancialChat)

    Join the financial preparedness conversation by following us at #FinancialFuture2019.

    Financial Preparedness

    Americans at all income levels have experienced the challenges of rebuilding their lives after a disaster or other emergency. In these stressful circumstances, having access to personal financial, insurance, medical, and other records is crucial for starting the process of recovery quickly and efficiently. Taking the time now to collect and secure these critical records will give you peace of mind and, in the event of an emergency, will ensure that you have the documentation needed to start the recovery process without delay.


    • Gather financial and critical personal, household, and medical information.
    • Consider saving money in an emergency savings account that could be used in any crisis. Keep a small amount of cash at home in a safe place. It is important to have small bills on hand because ATM’s and credit cards may not work during a disaster when you need to purchase necessary supplies, fuel or food.
    • Obtain property (homeowners or renters), health, and life insurance if you do not have them. Review existing policies for the amount and extent of coverage to ensure that what you have in place is what is required for you and your family for all possible hazards. Homeowners insurance does not typically cover flooding, so you may need to purchase flood insurance from the National Flood Insurance Program.
    • Scroll down for more helpful financial preparedness tips and download the Emergency Financial First Aid Kit (EFFAK) to get started planning today.

    The Emergency Financial First Aid Kit (EFFAK), a joint publication from Operation Hope and FEMA to help you prepare financially and provide tips to reduce the impact disasters can leave you with financially.

    For Organizations 

    Encourage people throughout your organization to be financially prepared. Here are some ideas to promote financial preparedness in your organization:

    • Hold a brown bag meeting or
    • Make a presentation at an existing staff meeting using the Emergency Preparedness Financial First Aid Kit PowerPoint and use the Safeguarding Your Valuables Facilitator Guide to support your discussion.
    • Include financial preparedness information in the staff monthly newsletter.

    At Home

    Using the EFFAK as a guide, or by downloading a secure mobile app on your phone, store important documents either in a safety deposit box, an external drive, on the cloud to make it easy to access during a disaster. 

    Having your financial and medical records and important contact information will be crucial to help you start the recovery process quickly. Take time now to safeguard these critical documents.

    Household Identification

    • Photo ID to prove identity of household members
    • Birth certificate to maintain or re-establish contact with family members
    • Social security card to apply for FEMA disaster assistance
    • Military service
    • Pet ID tags

    Financial and Legal Documentation

    • Housing Payments to identify financial records and obligations
    • Insurance policies to re-establish financial accounts
    • Sources of income to maintain payments and credit
    • Tax statements to provide contact information for financial and legal providers & apply for FEMA disaster assistance

    Medical Information

    • Physician information to provide doctors with health information if medical care is needed
    • Copies of health insurance information to ensure existing care continues uninterrupted
    • Immunization records  
    • Medications     

    Insurance Information

    Having insurance for your home or business property is the best way to ensure you will have the necessary financial resources to help you repair, rebuild, or replace whatever is damaged.  Document and insure your property now.

    Household Contact information

    • Banking Institutions
    • Insurance agent
    • Health professionals     
    • Service providers          
    • Place of worship

    Get your benefits electronically

    A disaster can disrupt mail service for days or weeks. If you depend on Social Security or other regular benefits, switching to electronic payments is a simple, significant way to protect yourself financially before disaster strikes. It also eliminates the risk of stolen checks. The U.S. Department of the Treasury recommends two safer ways to get federal benefits:

    • Direct deposit to a checking or savings account. Federal benefit recipients can sign up by calling (800) 333-1795 or sign up online
    • The Direct Express® prepaid debit card is designed as a safe and easy alternative to paper

     From our friends at:  Ready.Gov Financial Preparedness

    SERVPRO of West Riverside City is here if you have any questions, we work closely with insurance agencies!

    Protect Pets From Winter's Hidden Dangers in Riverside City

    1/30/2019 (Permalink)

    Ellie keeping warm and cozy during winter months!

    Pet Owners Urged to Act Now in Winterizing their Animals and Homes -From CVMA

     Many people think animals’ winter coats are enough to shelter them from the cold. But according to the California Veterinary Medical Association (CVMA), pets can be extremely vulnerable in the winter months if they are exposed to cold weather and potentially dangerous elements found in and around their owners’ homes. Additionally, as pets vary in size, age, and health status, you need to discuss your pet’s individual needs with your veterinarian.

    “Cars, antifreeze, heaters and wood stoves can be death traps for animals if pet owners are not careful,” said Dr. Chris Cowing, past-president of the CVMA. “Even inside a house or apartment, though it may be warmer, dangers are present. Anything with an electrical cord or heat source, which may provide extra warmth for humans in the winter, may be dangerous to the average pet.”

    The CVMA asks that pet owners heed these warnings when it comes to protecting their pets from a cold environment:

  • Keep antifreeze away from pets. Dogs and cats like the sweet taste and smell of the chemical, but ethanol glycol-based antifreeze is highly poisonous. That’s why some states have required that a bittering agent be added to antifreeze to make it taste unpleasant.
  • Bang on your car before starting the engine. Outdoor cats often will curl up into the wheel wells and engine compartments for warmth and they could get trapped.
  • Don’t use unventilated, non-electric heaters as carbon monoxide poisoning of people can pets could occur.
  • Don’t play near frozen lakes, rivers or ponds. Your dog could slip in and drown.
  • Protect animals from wood stoves and portable heaters. Cats can jump on top of them, causing burns to their paws.
  • Keep nails clipped. Shorter nails allow for better traction on icy surfaces.
  • Provide plenty of fresh water. Your dog is just as likely to get dehydrated in the winter as in the summer. Snow is not a substitute for water.
  • Wind chill makes days colder than what the actual temperature might show so you should limit your pet’s time outdoors.
  • Veterinarians say if at all possible, it’s best to keep pets inside and ensure they stay warm, especially at night. If an animal must be kept outside during the day, make sure it is given proper shelter, food and water. That means:

  • Providing a doghouse large enough to allow the dog to sit and lie down comfortably, but small enough to hold its body heat.
  • Positioning the doghouse out of the wind or placing it on a raised platform for warmth.
  • Covering the floor with cedar shavings or straw and changing the bedding regularly. Blankets are not recommended as they will just get wet and freeze.
  • Giving outdoor pets more food because they will need more energy to stay warm.
  • Using plastic food and water bowls rather than metal to keep containers from freezing. Darker colors are recommended as they will absorb more heat.
  • The CVMA cautions that in the wintertime, pets can be more susceptible to illness. Frostbite can be a hazard especially for animals not offered proper housing. The tips of the ears, tail and feet are particularly susceptible. If a pet owner suspects his or her pet has been exposed to a poisonous substance or is experiencing a sudden drop in body temperature, call a veterinarian immediately. Winter can pose special risks to many household animals and consulting your veterinarian about a pet’s needs early on can keep everyone safe and healthy during this holiday season.


    The California Veterinary Medical Association is the largest state veterinary medical association in the United States, with more than 7,000 members. Founded in 1888, its mission is to serve its membership and community through innovative leadership and to improve animal and human health in an ethically and socially responsible manner.

    Earthquake Preparedness in Riverside City

    11/12/2018 (Permalink)

    Photo by Fema News Photo- The devastation after the San Francisco earthquake in 1989

    Tuesday, October 17, 1989:

    A powerful 6.9 earthquake shook San Francisco for a minimum of ten consecutive seconds...

    It was during the Game 3 warm-up. Some 12,000 homes were wrecked beyond habitability. Natural gas lines ruptured and set fires to buildings in the Marina district.

    Earthquakes can collapse buildings and cause heavy items to fall, resulting in injuries and property damage.  

    We all know that earthquakes are a common occurrence in California and other parts of the West Coast regions, but earthquakes can happen at any time of the year and occur without warning.  After the initial earthquake, the aftershock may follow.  Most are smaller than the initial earthquake but larger magnitude aftershocks also occur.   Earthquakes may cause household items to become dangerous projectiles; cause buildings to move off foundations or collapse, damage utilities, roads and structures such as bridges and dams, or cause fires and explosions. They may also trigger landslides, avalanches, and tsunamis.

    SERVPRO of West Riverside City wants to emphasize the importance of preparation before an earthquake strike.  By making an effort to be prepared and having a plan of action in place, you can lessen the impact a disaster might have on you, your home and your family.

    Learn and follow these steps now to PREPARE before, during, and after an earthquake.

    What to Do Before an Earthquake:

  • Make sure you have a fire extinguisher, first aid kit, a battery-powered radio, a flashlight, and extra batteries at home.
  • Secure items that could fall or move and cause injuries or damage such as; bookshelves, picture frames, mirrors, light fixtures, televisions, computers, hot water heaters, etc.
  • Learn how to turn off the gas, water, and electricity.
  • Make up a plan of where to meet your family after an earthquake.
  • Don’t leave heavy objects on shelves as they can fall during an earthquake.
  • Learn the earthquake plan at your school or workplace.
  • What to Do During an Earthquake:

  • Stay calm and stay put.
  • If you’re indoors, DROP to the ground; take COVER by crawling under a sturdy table or stand in a doorway. If under a desk or heavy table, cover your head and neck with your arms and HOLD ON until the shaking stops.
  • If there isn’t a desk or sturdy table nearby, crawl away from windows, next to an interior wall. Stay away from glass, windows
  • If you’re outdoors, stay away from building, trees, power lines or anything that might fall.
  • If you’re driving, move away from overpasses, stop slowly in a safe area and stay in your vehicle.
  • Don’t use elevators (they’ll probably get stuck anyway). Don’t run out of the building during the shaking as objects may be falling off the building and cause serious injuries or death.
  • What to Do After an Earthquake:

  • When the shaking stops, check yourself and others for injuries.
  • If the building is damaged, safely evacuate, go to an open space away from damaged areas.
  • Check water, gas, and electric lines for damage. If any are damaged, shut off the valves to avoid fire and hazardous leaks.
  • Be careful of around broken glass and debris
  • Inspect your chimneys for unnoticed damaged that could lead to fires.
  • Stay away from beaches. Tsunamis sometimes hit after the ground has stopped shaking.
  • If you’re at school or work, follow the emergency plan or the instructions of the person in charge.
  • If your home or business suffers from earthquake damage, call our professionals at SERVPRO of West Riverside City.  We can respond quickly and help make disasters, "Like it never even happened."

    Any Questions - Call Us Today 951-351-8033

    SERVPRO is a Proud Sponsor of the First Responder’s Bowl

    11/7/2018 (Permalink)

    SERVPRO First Responder Bowl at Cotton Bowl Stadium

    SERVPRO of West Riverside City is excited to announce that the Cotton Bowl Stadium football bowl game in f Dallas has been renamed the SERVPRO First Responder Bowl!  

    We’re proud to honor and support the service of all America’s First Responders.  These brave men and women keep our communities safe every day of the year. First Responders include firefighters, police, EMS workers, military members, and more.

    Kickoff is set for December 26, 2018 at 12:30 P.M. Central.  ESPN will televise the game, and tickets go on sale in September.  

    "We are proud to present the SERVPRO First Responder Bowl dedicated to honoring some of the hardest working men and women in our country," says CEO of SERVPRO Industries, Sue Steen. "We recognize the dedication and selfless acts of our First Responders and are honored to help highlight and celebrate the commitment of these everyday heroes."

    The 2018 SERVPRO First Responder Bowl is part of almost 90 years of history of games played at Cotton Bowl Stadium on the grounds of Fair Park in Dallas.

    “This is an exciting change, and we are humbled by the fact that an actual bowl game has been named exclusively for the first responders of this country,” says Dallas Fire Rescue Fire Chief David Coatney.

    “We are truly honored to have a bowl game here in Dallas named after the hard working men and women serving and protecting communities across this country. It always feels great to be recognized, and I know our officers and firefighters are touched by this overwhelming show of support,” says Dallas Police Chief, Ms. Renee Hall.

    SERVPRO has always had a very special relationship with America’s First Responders and we have a deep and strong appreciation for their efforts. Many times we follow them as “second responders” after fires, storms and other emergencies. It is a tremendous privilege to honor these brave men and women and spotlight their service and sacrifices made for us all. It’s hard to think of a more appropriate cause or a more appropriate sponsor for this game. 

    Visit First Responder Bowl for information as it becomes available.

    Emergency Preparedness Month-Life Saving Skills for Riverside City

    9/12/2018 (Permalink)

    What You Should Know About Life Saving Skills

    • Know basic preparedness skills to protect your family and home.
    • Eliminate common electrical and fire hazards around your house and property.
    • Install smoke, carbon monoxide, and natural gas alarms and test them monthly.
    • Teach children what to do when they hear smoke, carbon monoxide, and natural gas alarms.
    • Place natural gas detectors on every level of your home and test them monthly.
    • Know how to turn off utilities like natural gas in your home.
    • Talk to your landlord or building manager about evacuation routes and fire safety.
    • Develop and practice a family communication plan and discuss it with your family.
    • Have emergency supplies in place at home, at work, and in the car.
    • Pay attention to alerts and warnings.
    • Know two ways out of your home in the event of a fire and practice evacuation plans.
    • Set some money aside from your income in case of an emergency.

    . Fire Safety

    • Do a fire drill with your children regularly.
    • Make sure your family knows two ways out of your home.
    • Identify two ways out of every room when making your fire escape plan.
    • Meet with your landlord or building manager to learn about the fire safety features in your apartment building.
    • #DidYouKnow your apartment building should hold a fire drill with residents once a year? You should participate.
    • Know your apartment building’s evacuation plan, in case of a fire.
    • Identify each exit in your apartment building before an emergency like a fire.
    • Memorize the number in case you have to find the exit in the dark.
    • Talk to your family about what they should do in a fire.
    • Put smoke, carbon monoxide, and natural gas alarms on every level of your home and close to bedrooms.
    • Be sure your smoke, carbon monoxide, and natural gas alarms work by testing them monthly.
    • Get a smoke, carbon monoxide, and natural gas alarm with flashing lights or vibrating signals if you’re deaf or hard of hearing.
    • Keep electrical cords tangle free to help prevent possible fires.
    • Remove electrical cords from under a carpet or rug. It is a fire hazard!
    • Do not overload power strips. This can cause a fire.

    Power Outage

    • Create or update your emergency supplies with this list: Build a Kit
    • Get ahead of the next disaster by making sure you have emergency supplies: Build a Kit
    • Gather the supplies you may need if there is a power outage Build a Kit
    • Have emergency supplies at home in case there is a power outage.
    • Learn what supplies you may need when a power outage happens at Power Outage
    • Stock up on batteries for flashlights, radios, medical devices, and phones in case there is a power outage.
    • Always have extra batteries in your emergency kit: Build a Kit
    • Ask your doctor or health care provider about how you can prepare for a power outage if you have medical needs.
    • Make sure your loved ones who use medical equipment can keep using it if there is a power outage.
    • Have medication for at least three days in your emergency supplies.
    • If you have medical needs and rely on medical equipment, make a plan before a power outage or other emergency: Home Medical Devices That Require Electricity
    • Keep water, non-perishable food and other supplies at home.
    • Check the expiration date on your emergency supplies, and replace any old items.

    Natural Gas

    • Protect your family by putting natural gas detectors in your home.
    • Install natural gas detectors throughout your house.
    • If you live in an apartment, talk to your building manger or landlord about how to turn off the gas in an emergency.
    • Carbon monoxide is deadly, colorless, and odorless. Put natural gas detectors in your home to detect carbon monoxide.
    • If you ever smell natural gas, Get Out! Call 9-1-1 once you get to a safe distance from your house.
    • Know how to turn off the gas in your home in case you ever have a gas emergency.
    • #DidYouKnow most natural gas detectors can detect propane and carbon monoxide? Select a detector that can handle both.
    • Get a detector that can check for several types of gases including natural, propane, and carbon monoxide.
    • Save money and get a natural gas detector that can check for propane and carbon monoxide too.
    • Gas shut-off procedures vary by gas meter. Learn your proper shut off procedure and tell everyone in your household.
    • Practice the proper gas shut-off procedure for your unit, BUT do not actually turn off the gas when practicing.
    • If you turn off the gas in an emergency, get a qualified professional to turn it back on.

    Emergency Plan

    • Know your alerts and warnings. Download the FEMA app to stay informed: Mobile App#LifeSavingSkills
    • Have a plan before an emergency. Get prepared at Checklist
    • Keep important documents in a safe place like a waterproof and fireproof safe or box.
    • Discuss with your family how you will communicate if there is an emergency.
    • Decide and practice your emergency plan with your family.
    • Know several evacuation routes before an emergency happens.
    • Houses, apartments, and high-rise buildings have different evacuation considerations. Make a plan for each:
    • If you live in a mobile home, create an emergency plan that includes alternate shelter locations and practice getting there.
    • Ask your neighbor about their plans during an emergency. You may be able to work together.
    • Know where all the exit doors and stairs are on your apartment floor. Put this info in your emergency plan.

    Financial Preparedness

    • Save for a rainy day, you never know when it may pour. Here’s how: Financial Preparedness#LifeSavingSkills
    • Emergencies will happen, but your savings can be your fall back plan. Start saving today!
    • Create a budget that includes putting money into an emergency fund every month. Financial Preparedness
    • Pay yourself first! Before you spend, put a little bit of it in your savings account. Financial Preparedness#LifeSavingSkills
    • 56% of adults can cover a $400 emergency. Be part of the growing number who are savers and have an emergency fund.
    • Life can be unpredictable. It pays to have an emergency fund for when life happens.
    • Teach your kids this simple Life Saving Skill: save some money now to be one-step ahead when an emergency hits.
    • Your emergency savings can help you get life saving items like food, shelter, and water in an emergency. Saving Tips: Financial Preparedness
    • Saving money is not only a good practice, but puts you in a position to help loved ones and your community after a disaster. Learn to save: Financial Preparedness

     Build A Kit

    Make sure your emergency kit is stocked with the items on the checklist below. Most of the items are inexpensive and easy to find, and any one of them could save your life. Headed to the store? Download a printable version to take with you. Once you take a look at the basic items, consider what unique needs your family might have, such as supplies for pets, or seniors.

    After an emergency, you may need to survive on your own for several days. Being prepared means having your own foodwater and other supplies to last for at least 72 hours. A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

    Basic Disaster Supplies Kit

    To assemble your kit, store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

    A basic emergency supply kit could include the following recommended items:

    • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
    • Food - at least a three-day supply of non-perishable food
    • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
    • Flashlight
    • First aid kit
    • Extra batteries
    • Whistle to signal for help
    • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
    • Moist towelettes, garbage bags and plastic ties for personal sanitation
    • Wrench or pliers to turn off utilities
    • Manual can opener for food
    • Local maps
    • Cell phone with chargers and a backup battery

    Download the Recommended Supplies List (PDF)

    Additional Emergency Supplies

    Consider adding the following items to your emergency supply kit based on your individual needs:

    • Prescription medications
    • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
    • Glasses and contact lense solution
    • Infant formula, bottles, diapers, wipes, diaper rash cream
    • Pet food and extra water for your pet
    • Cash or traveler's checks
    • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
    • Sleeping bag or warm blanket for each person
    • Complete change of clothing appropriate for your climate and sturdy shoes
    • Household chlorine bleach and medicine dropper to disinfect water
    • Fire extinguisher
    • Matches in a waterproof container
    • Feminine supplies and personal hygiene items
    • Mess kits, paper cups, plates, paper towels and plastic utensils
    • Paper and pencil
    • Books, games, puzzles or other activities for children

    Maintaining Your Kit

    After assembling your kit remember to maintain it so it’s ready when needed:

    • Keep canned food in a cool, dry place
    • Store boxed food in tightly closed plastic or metal containers
    • Replace expired items as needed
    • Re-think your needs every year and update your kit as your family’s needs change.

    Kit Storage Locations

    Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and vehicles.

    • Home: Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.
    • Work: Be prepared to shelter at work for at least 24 hours. Your work kit should include food, water and other necessities like medicines, as well as comfortable walking shoes, stored in a “grab and go” case.
    • Vehicle: In case you are stranded, keep a kit of emergency supplies in your car.

    Find out more about our Emergency Ready Profile. 

    It is a start up approach that provides the critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO's Emergency Ready Profile, your business or home will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you get your property back in working order.

    Call us for more Information.

    National Emergency Preparedness Month in West Riverside City

    9/10/2018 (Permalink)


    An earthquake is the sudden, rapid shaking of the earth, caused by the breaking and shifting of underground rock. Earthquakes can cause buildings to collapse and cause heavy items to fall, resulting in injuries and property damage. Earthquakes can:

    • Happen anywhere – though higher risk areas include California, Alaska, and the Mississippi Valley;

    • Happen without warning;

    • Cause fires and damage roads; and

    • Cause tsunamis, landslides, and avalanches.

    If an earthquake happens, protect yourself right away. Drop, Cover, then Hold On!

    • If in a vehicle, pull over and stop.

    • If in bed, stay there.

    • If outdoors, stay outdoors.

    • Do not get in a doorway.

    • Do not run outside.


    Prepare NOW

    • Secure items, such as televisions, and objects that hang on walls. Store heavy and breakable objects on low shelves.
    • Practice Drop, Cover, then Hold On with family and coworkers. Drop to your hands and knees. Cover your head and neck with your arms. Crawl only as far as needed to reach cover from falling materials. Hold on to any sturdy furniture until the shaking stops.
    • Create a family emergency communications plan that has an out-of-state contact. Plan where to meet if you get separated.
    • Make a supply kit that includes enough food and water for at least three days, a flashlight, a fire extinguisher, and a whistle. Consider each person’s specific needs, including medication. Do not forget the needs of pets. Have extra batteries and charging devices for phones and other critical equipment.
    • Consider obtaining an earthquake insurance policy. Standard homeowner’s insurance does not cover earthquake damage.
    • Consider a retrofit of your building to correct structural issues that make it vulnerable to collapse during an earthquake.

    Survive DURING

    • Drop, Cover, then Hold On like you practiced. Drop to your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy furniture until the shaking stops. Crawl only if you can reach better cover without going through an area with more debris.

    • If in bed, stay there and cover your head and neck with a pillow.

    • If inside, stay there until the shaking stops. DO NOT run outside.

    • If in a vehicle, stop in a clear area that is away from buildings, trees, overpasses, underpasses, or utility wires.

    • If you are in a high-rise building, expect fire alarms and sprinklers to go off. Do not use elevators.

    • If near slopes, cliffs, or mountains, be alert for falling rocks and landslides.

    Be Safe AFTER

    • Expect aftershocks to follow the largest shock of an earthquake.
    • Check yourself for injury and provide assistance to others if you have training.
    • If in a damaged building, go outside and quickly move away from the building.
    • Do not enter damaged buildings.
    • If you are trapped, cover your mouth. Send a text, bang on a pipe or wall, or use a whistle instead of shouting so that rescuers can locate you.
    • If you are in an area that may experience tsunamis, go inland or to higher ground immediately after the shaking stops.
    • Save phone calls for emergencies.
    • Once safe, monitor local news reports via battery operated radio, TV, social media, and cell phone text alerts for emergency information and instructions.

    • Use extreme caution during post-disaster clean-up of buildings and around debris. Do not attempt to remove heavy debris by yourself. Wear protective clothing, including a long-sleeved shirt, long pants, work gloves, and sturdy, thick-soled shoes during clean-up.

    The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

    As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

    Are You Ready?

    The SERVPRO Emergency READY Profile

    Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency.

    – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster.

    – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.

    – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin.

    – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information.

    – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

    Call Us Today To Get Started!

    National Preparedness Month in West Riverside

    9/6/2018 (Permalink)

    September is National Preparedness Month (NPM)

    Recognized each September, provides an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year. This National Preparedness Month will focus on planning, with an overarching theme: Disasters Happen. Prepare Now. Learn How.   

    Take time to learn lifesaving skills − such as CPR and first aid, check your insurance policies and coverage for the hazards you may face, such as flood, earthquakes, and tornadoes. Make sure to consider the costs associated with disasters and save for an emergency. Also, know how to take practical safety steps like shutting off water and gas.

    The devastating hurricanes and wildfires of 2017 reminded the nation of the importance of preparing for disasters.  Often, we will be the first ones in our communities to take action after a disaster strikes and before first responders arrive, so it is important to prepare in advance to help yourself and your community.

    This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. You can take simple steps:

    * Plan to stay in business

    * Encourage your employees to become ready

    * Protect your investment


    We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can also contact SERVPRO West Riverside City to find out more on how to be ready when disaster strikes with the Emergency READY Program.

    Important Tips:

    • Keep your family safe. Install natural gas detectors throughout your house.#PrepareNow #NatlPrep

    • Commit to learning and sharing life-saving emergency skills with the  #UntilHelpArrives training #PrepareNow

    • What’s deadly, colorless, and odorless?

    • Carbon monoxide. Protect your family by installing a carbon monoxide detector #PrepareNow #NatlPrep

    • Do you know how to turn off the gas in your home? Learn how to in case you ever have a gas emergency in your home. #NatlPrep

    • Be prepared for a power outage by having enough food, water, & medicine to last for at least 72 hours: #PrepareNow

    • Whether you need batteries for your remote or flashlight, always make sure you have spare batteries handy in an emergency: #PrepareNow #NatlPrep

    • Never use candles for emergency lighting. Use flashlights and stock up on extra batteries. #PrepareNow #NatlPrep

    • Do you have emergency supplies? Get ahead of the next storm or wildfire by making sure you’re ready in case you are asked to leave your home: #PrepareNow

    • Replace all home smoke alarms when they are 10 years old. #PrepareNow #NatlPrep

    • Put smoke alarms on every level of your home and test them monthly. #PrepareNow #NatlPrep

    • Keep anything that can catch fire away from your stovetop. #PrepareNow #NatlPrep

    • Keep anything that can burn at least 3 feet from your furnace, water heater, and other heat-generating equipment. #PrepareNow #NatlPrep

    • Have chimneys and vents cleaned and inspected by a qualified professional at least once a year to prevent home fires. #PrepareNow #NatlPrep

    • Practice how to “Drop down onto your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy covering until the shaking stops. More info at

    • Do you know what to do when an emergency happens? Learn actions to save a life #UntilHelpArrives #PrepareNow

    • Giving CPR to a person struck by lightning can save their life. Learn how to perform Hands-Only and how to use an AED to prepare for a health emergency. #PrepareNow

    Celebrate National Wildlive Week

    3/13/2018 (Permalink)

    This week we can all join the annual celebration of National Wildlife Week!

    The rich history of National Wildlife Week dates all the way back to its first celebration in 1938. As our longest-running education program, National Wildlife Week connects budding conservationists of all ages to the awesome wonders of wildlife. Now more than ever, these connections serve as a vital component to recovering our nation’s most vulnerable wildlife.

    For people across the nation, this week is a chance to learn more about the incredible animals native to North America, their habitats, and how we can help them thrive. This year we’re highlighting some of those species as we hit the road to the Final Fur and providing educational resources for students to take action in order to save our treasured species.


    Cat Photo Shoot On Fire Job

    1/12/2017 (Permalink)

    Blair hopped on our Crew Chief Gary while at work to keep him company and on task!

    We get to meet many people from many walks of life in our line of work. That also includes pets and animals!

    Meet Blair, The true supervisor on this project keeping Gary on task with the occasional hop onto his shoulders for a quick photo shoot. She liked being around us and would allow us to work but would rest nearby to be able to keep an eye on things at all times. Graciously jumping from one high place to the next was simply part of the fun that a cat supervisor undergoes. At lunch time we would go outside and Blair would have her fun climbing trees and catching bees and other bugs. I must admit that even though I am a dog person, this cat has won us over with her cool and calm personality. Thank you for keeping us company Blair!

    What was not as cute however, was the fire restoration work we were doing at this property due to a bathroom exhaust fan malfunctioning. More an that in a following post. Thumbs up for Blair...

    Trapped Kittens Rescued!

    11/30/2016 (Permalink)

    Gary and the kittens...

    SERVPRO of West Riverside City answers the call to another disaster. Only this time, there was a little difference in store for us...

    As Crew Chief Gary begins the work needed on a large commercial building basement, he catches the sound every cat lover knows, a faint meow. As he follows the sound he pinpoints it to be between the basement concrete walls in a very tight area. Did this stop Gary from helping? Nope. He made his way into the wall cavity and followed it until he came across confirmation to what the sounds were. He finds three kittens that were cut off from the outside world. Access was no longer available to them so they were safely removed and taken to safety. They don't teach you that in restoration class, Great job Gary!!

    SERVPRO of West Riverside City Cares!

    11/29/2016 (Permalink)

    Canine Angles team along with Calypso and JJ receive a gift from our very own Christopher!

    Helping Weave The Fabric of Our Community 

    Being a local franchise of the Riverside area in CA, we get to experience the community first hand. We are professionals trained to perform our professional services, but we also care for our clients and community. When we heard of an organization called "Canine Angles Service Team" helping our local and neighboring communities, we had to take a closer look. We liked what we found and decided to help them make a change and deliver a good impact to the life of others. 

    Canine Angles Service Team is a company that provides highly trained service dogs specifically to children. We were touched by the help and joy that this organization brings to others and decided to seize the opportunity to help them with their quest to bring service along with a smile to our community. We were able to make a very nice contribution to their work and even though we did not expect anything in return, we were rewarded with meeting some of the team members which included Calypso and JJ the service buddies! Here is a link to their website should any like to read more about the great service they provide.


    Canine Angles Service Team


    On behave of SERVPRO West Riverside City, congratulations Canine Angles and keep up the good work!    

    The grilling fun isn't over!

    7/22/2015 (Permalink)

    Here are a few simple tips to keep in mind this summer while cooking...

    Emergency Preparedness Checklist

    3/25/2015 (Permalink)

    Emergency Preparedness Checklist

    This week we're gathering supplies for our Emergency Preparedness Kits. We'll show you how it turns out, so you can make one for your home or business.

    Check out our Twitter Page