Recent Why SERVPRO Posts

Why Many Insurance Agents And Adjusters Use SERVPRO

12/19/2018 (Permalink)

We aim to make the insurance agent's and the claim adjuster's jobs easier

SERVPRO of Riverside City has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. Here are a few reasons we’re trusted by so many insurance agents and adjusters:

Fast Emergency Response

Restoring commercial or residential property is the first priority at SERVPRO of Riverside City. Your insurance client will appreciate our immediate response and you will know we’re doing everything we can to limit the damage and the costs.

Pretesting Reduces Claims Expense

Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO of Riverside City performs pretesting on every loss so we can determine restorability.

Claims Inventory Service

SERVPRO of Riverside City can provide insurance agents and claim adjusters with an itemized loss inventory. We give you an Excel formatted report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

Electronic Claims Information

Our corporate Claims Information Center provides the fast, accurate information you need to make sound decisions, including:

•    A complete electronic job file (by email or on paper)

o    First notice of loss

o    Detailed estimate

o    Digital loss photos

o    Scanned forms and paperwork

•    Informative reports (including job cost data) to improve results 

•    Performance comparison to industry standard

Superior, Time-Tested Training

Effective training is the best way to help ensure your clients receive the service they deserve. All SERVPRO of Riverside City crews are trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. We also conduct continuing education classes.  

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Riverside City, we will use only qualified vendors to service your clients. Our commitment means you receive:

•    Access to the SERVPRO National Call Center to achieve prompt handling of your claims

•    Assurance that our crew uses industry best practices

•    Efficiencies through our insurance and file documentation requirements

•    The benefits of our quality assurance program

Serving Adjusters and Your Clients

A SERVPRO of Riverside City professional's job is to reassure your clients, perform quality service, and report to you quickly. We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours. SERVPRO of Riverside City documented, measured performance increases value for you, your agency, your managers, and your clients.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your competitive advantage.

Insurance Services

As a leader in fire and water cleanup and restoration, SERVPRO Franchise Professionals offer your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

 Why SERVPRO?

The SERVPRO Difference - SERVPRO Franchise Professionals are uniquely qualified to keep claims costs down while still providing the best services possible for your customers.

Large Loss Response

No Restoration Project Is Too Large Whether it’s a large commercial project or a major storm event, the SERVPRO Disaster Recovery Team can provide help quickly.

Training

From initial training at SERVPRO's Corporate Training Facility to IICRC certifications, SERVPRO Franchise Professionals are highly trained in property damage restoration.

SERVPRO offers both credit and non-credit courses for insurance agents, insurance adjusters and Real Estate professionals.

 The CE courses provide you with information to better service your customers

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. 

Here are some of the Continuing Education courses that are offered by SERVPRO

  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Mitigation Awareness Response Seminar
  • Biohazard Cleanup

Here To Help 

The team at SERVPRO of Riverside City has specialized training and experience in fire restoration services, natural disaster prevention, natural disaster cleanup, and natural disaster restoration. 

Call SERVPRO of West Riverside City (951.351.8033) anytime, 24/7.  

Like it never even happened.

10 Reasons To Use SERVPRO of West Riverside City

11/28/2018 (Permalink)

People and businesses rely on SERVPRO to restore damaged property for many reasons. Here are just 10

  1. We Get It

SERVPRO of West Riverside City understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.

  1. SERVPRO Is Qualified

Our repair and restoration team members have the best training in the industry. SERVPRO of West Riverside City is among the top 10% of SERVPROs in the nation. Our results will create a measurable difference for you.

  1. We Respond To You Immediately

You can reach us 24/7. When a disaster strikes we respond as quickly as possible. SERVPRO of West Riverside City can draw on more than 1,650 U.S.  locations to get the right equipment and right professionals to you faster than other companies.

  1. You’re Part Of Our Team

We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.

  1. We Use The Latest Technology

The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of West Riverside City to restore your property to preloss condition quickly, reliably, and more effectively.

  1. We Practice The Golden Rule Of Restoration

Restoring property is less expensive than replacing property. SERVPRO of West Riverside City professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

  1. For Claim And Other Purposes, Your Loss Is Itemized

SERVPRO of West Riverside City can give you an itemized loss inventory. You will receive an Excel formatted report and pictures of important items. 

  1. We’ll Help You Prevent Losses, Not Just Deal With Them

Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Ready Plan. 

  1. We Handle Any Loss From A Natural Disaster—Big Or Small

Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.

  1. We’re Approved, Certified, And Experienced

We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry. 

California, Help Is Here 

The team at SERVPRO of West Riverside City has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup.

Call SERVPRO of West Riverside City (951.351.8033) anytime, 24/7.

We've served clients in Riverside, Corona, Murrieta, Placentia, Walnut, Menifee, Moreno Valley, Hemet, Redlands, Perris, Eastvale, Bloomington, Lake Elsinore, Rialto, and beyond. 

SERVPRO of West Riverside City

IICRC Certified

Gary Shank

Certified SERVPRO technician

24 hour emergency service