Recent Why SERVPRO Posts

5 Common Questions Regarding Home Restoration Insurance Claims

3/6/2019 (Permalink)

Why SERVPRO 5 Common Questions Regarding Home Restoration Insurance Claims Fire, Water, Mold? Call SERVPRO of West Riverside City

Whether your home is damaged by a flood or a fire, getting things back to the way they were can take time—and money.

However, when you have the support of your home insurance policy and a trusted restoration company, you can save yourself from the heavy stress and high expenses that are associated with water and fire damage repairs. Since navigating restoration insurance claims can be complex, SERVPRO of West Riverside City answers a few common questions homeowners have about the process.  

5 FAQs About Using Home Insurance for Water & Fire Damage Repairs

Will Water & Fire Damage Repairs Be Covered By My Policy?

Technically, most home insurance providers cover restoration work related to fire and water damage. However, this damage typically has to be connected to an event that is covered by your policy—also known as a “peril.” For instance, plumbing emergencies and electrical fires may be acceptable perils, but floods may require additional coverage.

Will Putting Off Repairs Affect My Insurance Policy?

In some cases, fire and water damage may seem minor enough to put off repairs. But, if more damage occurs as a result of negligence, your insurance company may not cover those future claims. By staying proactive and making repairs as soon as possible, you can protect yourself against denied claims down the road.

Should I Call My Insurance Company Before the Restoration Company?

When you have a water and fire damage repair company in mind, it is often best to call them before reaching out to your insurance provider. These professionals will fully document the damage, making it easier to file an accurate claim. They will also provide the proactive care to keep your home safe, as well as prevent further damage.

Can I Choose My Own Restoration Provider?

If you do call your insurance provider first, they may recommend a company for your home repairs. While it’s perfectly acceptable to use these references, it is not required. In fact, it is your right as a policyholder to choose who repairs your property.

When Should I Pay Out-of-Pocket?

If your insurance deductible is higher than the cost of the repairs, it is generally best to pay out-of-pocket. In these instances, you would have been required to pay the whole price anyway without any coverage from your provider. However, many water and fire restoration jobs will exceed the cost of the deductible.

In a perfect world, homeowners would always be able to avoid these situations—but accidents still happen. Fortunately, it’s easy to stay prepared when you have SERVPRO of West Riverside City at your side. Providing everything from mold remediation to fire damage repairs, this restoration company will ensure you receive fast, expert care. Visit them online to learn more about their services or call (951) 351-8033 to request 24/7 emergency assistance.

Why Choose SERVPRO?

  • SERVPRO of West Riverside City recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO of West Riverside City is available for emergency response 24 hours a day, 365 days a year.
  • Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO of West Riverside City applies their industry knowledge, training and understanding of how relative humidity, temperature, vapor pressure and air movement influence drying conditions.
  • Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO of West Riverside City is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
  • SERVPRO of West Riverside City offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by water or moisture. SERVPRO Technicians work diligently to try and return personal contents to preloss conditions.
  • SERVPRO of West Riverside City works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. SERVPRO of West Riverside City we know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
  • Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!
  • Call SERVPRO of West Riverside City, we are here to help you with your needs, visit our website for a description of our services.

    How to Select A Carpet Cleaning Company in Riverside

    3/4/2019 (Permalink)

    Why SERVPRO How to Select A Carpet Cleaning Company in Riverside Call SERVPRO for you carpet cleaning needs.

    The following information comes from an article listed on IICRC.org, the Institute of Inspection, Cleaning, and Restoration Certification. This information is helpful when deciding which company should handle your carpet cleaning needs.

    “Cleaning Carpet Can Be a Dirty Business” “Not All Scum Is In the Carpet” “Don’t Let them Pull The Rug Out From Under You” “Clean Your Carpets Without Cleaning Out Your Wallet” “Don’t Get Taken To The Cleaners.”  These clever phrases have appeared recently in newspaper articles and televised news programs across the nation warning consumers about carpet cleaning scam operations. The media has related horror stories of trusting consumers who have responded to low-price carpet cleaning specials only to become victims of unethical cleaners who refuse to honor the advertised price, intimidate the consumers and do poor quality work.

    Bait-and-switch operators are prevalent in many industries, and the carpet cleaning industry is no exception. This does not mean that all carpet cleaners are rip-off artists. How do you know who is and who is not? The professional carpet cleaning industry has cited these scam activities as a major industry concern and is taking action to help eliminate unprofessional workmanship and unethical tactics. One of the leaders in this campaign is the IICRC, an international, non-profit organization that certifies cleaners who meet prescribed levels of technical proficiency and pledge to operate by a Code of Ethics.

    To help educate consumers so they will not become victims of fraudulent practices within the cleaning industry, the IICRC has released a list of guidelines to consider when selecting a carpet cleaner.

    • Price – If an advertised price sounds too good to be true – it is! Often carpet cleaners advertise a low price just to get their foot in the door. Use common sense; a low price usually equates to low quality for any product or service. Legitimate business people have expenses they must cover, including license, taxes, insurance, employee wages, and benefits, and quality tools of the trade. A professional carpet cleaner who must cover all of these business expenses and make a profit to stay in the business cannot afford to drive to your house for $5.95, much less clean a room of carpet when there.
    • Quality – Never should the price of cleaning services be the sole criterion for selecting a carpet cleaner. A price that sounds high may not be a signal of a rip-off. In all professions, quality work deserves a quality price.
    • Truth in Advertising – Read the fine print in advertised specials to find out exactly what the price includes, and request a firm price in writing before the work begins.
    • Training – Professional cleaning firms require management and employees to engage in formal training in a variety of cleaning disciplines, and these educational efforts will be ongoing.  Consumers should ask about the formal training background of technicians who will be cleaning their carpet.
    • Certification – Professional firms require technicians who have certification from organizations like the IICRC or through comparable franchise or independent training and testing organizations.
    • Experience – The years of experience a firm has, combined with formal training programs, contribute significantly to the experience and proficiency of its employees.
    • Knowledgeable – Professional firms employ and train technicians who have the ability to answer basic questions regarding carpet performance and maintenance, as well as spotting and cleaning.
    • References – Consumers should ask for references from previous customers, and they should consult friends and business acquaintances about the reputation of the cleaning firm they are considering. Do not hesitate to call the Chamber of Commerce and the Better Business Bureau.
    • Trade Associations – Professional cleaning firms are members of regional or national trade associations or other organizations that promote high ethical standards and continuing education. Look for trade association logos in advertising.
    • Credibility – Community involvement through the Chamber of Commerce and/or professional business, charitable or similar organizations will be undertaken by concerned, caring professionals. Look for logos indicating involvement in these organizations.
    • Method – Ask the cleaner which method of cleaning will be used and the advantages and disadvantages of this method compared to other methods.
    • Proof – Never hesitate to ask for proof. Ask to see the cleaner’s certification card, business license and insurance certificate.
    • No Pressure – Technicians must be courteous and willing to take the time to thoroughly explain the cleaning and to answer all questions. The consumer should never feel pressured.

    There is no single criterion for selecting a carpet cleaning service. Several combined factors must be considered in the selection decision.

    Choose a trusted Service such as SERVPRO of West Riverside City, we also handle Upholstery Cleaning. 

    We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards.

    Call us for your carpet cleaning or upholstery cleaning needs 951-351-8033!

    Important Tips for Choosing a Biohazard Cleanup Service in Riverside City

    2/11/2019 (Permalink)

    Always Choose a Trained Professional

  • Because it’s traumatic: No one should have to deal with the personal impact of cleaning up after the traumatic loss of a loved one. A professional SERVPRO can get a situation cleaned up quickly, compassionately and discreetly.
  • Because it’s safer: Federal regulations classify all human and animal remains, including blood, urine, feces, vomit and bodily fluids, as bio hazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis and many more. The safe cleanup and removal of bio hazardous materials involves extensive analysis and detailed work, and the use of state-of-the-art cleaning and odor removal technologies.
  • Licensed Bonded & Insured

  • It is important to use licensed professionals because they conduct safe cleanup, removal and disposal of bio hazardous waste. Additional considerations include being registered and compliant with OSHA and FEMA, federal agencies that oversee disasters and workplace safety. Cleanup crews will be coming into your home or the home of your loved one, so be sure the professional you choose is bonded and insured.
  • Will Work with Insurance Companies

  • In most cases, insurance will cover much or all of the cost of traumatic even cleanup. You can minimize or eliminate your out-of-pocket expenses by working with licensed and bonded professionals such as SERVPRO of West Riverside City who will deal directly with insurance companies, saving you one more headache in this already difficult process.
  • Frequently Asked Questions (FAQ)

    Q. Can I just use my regular cleaning or janitorial service for bio hazard cleanup of blood or bodily fluids?

    A: Not unless your regular cleaning or janitorial service has been properly trained and equipped to handle bio hazard cleanup and waste such as blood or bodily fluids, and has a legal place to dispose of the recovered bio hazardous waste.

    Q: Who pays for bio-recovery services?

    A: In many cases home, business or auto insurance will pay for bio-recovery services. Ultimately the property owner may be responsible for cost of the service.

    Q: Can I have an employee of my business clean the scene?

    A: Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to bio hazard cleanup of blood spills without first:

  • Receiving Blood Borne Pathogen (BBP) training.
  • Having a written BBP exposure control plan.
  • Having been provided personal protective equipment.
  • Having been offered Hepatitis B vaccine and exposure evaluation and follow-up.
  • Being provided with a method to remove and properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.
  • For more information please visit:

  • Biohazard Cleanup & Restoration by SERVPRO
  • Biohazard Emergency Tips - Until Help Arrives
  • Centers for Disease Control & Prevention Biosafety
  • Environmental Protection Agency (EPA) Hazardous Waste Laws & Regulations Information
  • Do you have a Bio-hazardous situation?

    How do you know when you have a bio hazard on your hands? The first thing you need to know is the definition of a bio hazard. Bio hazards are infectious agents or hazardous materials that create a risk for the health of humans or animals. Often this is associated with the possibility of material being considered infectious to anyone in the environment. Now that we know the definition, we must now look at what types of situations can cause infections.

    Different Types of Bio hazards

         Death - When an individual dies, their body shuts down losing the ability to contain its fluids and wastes. All of these fluids would be considered bio hazard waste, since the fluids might have bacteria or viruses that are still alive. Hence the precautions that are taken when dealing with those situations. Without the proper protections the risk of infection is greatly increased.

         Sewage Backups - Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO Franchise Professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

         Hoarding - Bio hazards are arguably the most dangerous threat to homeowners and their pets. It is no secret that many hoarding cases are plagued with bio hazards. Bio hazards, or pathogens, are any harmful agents that pose an immediate risk to human beings, animals, or the environment. Bio hazards usually rear themselves in the form of toxic or infectious diseases or agents.

         Health - Health bio hazard cleanup is needed when these agents are presented in two major forms within a hoarded home: Airborne and blood borne.

  • Airborne bio hazards are any pathogens (bacterial, viral, or allergenic) that can be absorbed through the lungs or enter the body in other ways like the ears, nose, throat, and eyes.
  • Blood borne bio hazards are commonly more deadly and quicker to infect a person or pet. Able to enter the blood stream in many similar ways as an airborne pathogen, blood borne bio hazards can also infect someone through open cuts, sores, and any major orifice.
  • Bio hazard Cleanup Services

         Here are a few of the benefits we provide during each bio hazard cleanup:

  • Our services are provided to you with compassion, respect and integrity. We are committed to provide you immediate professional services.
  • We are a preferred vendor for the top insurance companies; this shows we have met their strict criteria to be ethical in conduct, performance and in billing.
  • We remove and decontaminate most all biological hazards. All items deemed unsafe will be cleaned or removed and disposed of properly.
  • We are a Certified Professional Mold Remediation Contractor; meeting the guidelines IICRC S520 Standard and Reference Guide for Professional Mold Remediation.
  • You can rest assured that we follow all state and federal guidelines and regulations in the transportation, incineration, or disposal of all bio-hazardous materials.
  • You can also visit SERVPRO® Biohazard Cleanup to learn more about some of the other bio-hazardous cleaning services we offer. 

    SERVPRO to the Rescue to Remove Debris From Your Fire Damaged Riverside Home

    1/28/2019 (Permalink)

    Why SERVPRO SERVPRO to the Rescue to Remove Debris From Your Fire Damaged Riverside Home Riverside home caught fire by a candle left on unattended. Call SERVPRO today to remediate any type of Fire Damage!

    Why SERVPRO is the Choice for Fire Debris Cleanup for Riverside Homeowners

    Homeowners in Riverside work diligently on their home's maintenance year-round. One disaster can wipe out all that effort instantly, however. Getting things corrected and back to normal can save your family from an ongoing nightmare, which is why SERVPRO is always ready to help out in Riverside with fire debris cleanup teams.

    After a house fire in Riverside, the amount of debris left inside and around your home seems staggering. It also poses a high number of risks to anyone wanting to grab a few items needed, including documents or other belongings. Nails, broken glass, and other sharp objects can cause injury. We get all this removed for you, carry it out of your home, and make things safe for restoration work to begin.  

    Outside, your yard and driveway might also contain burnt siding sections, nails, more broken glass, torn pieces of the gutter, shingles, and many other things. All of this requires removal before work can begin on your home. Without it, even if work did occur, your family's health and safety could suffer.  

    Our highly trained teams work together in putting their IICRC-certificates to work for you. We obtain the containers required by local ordinances so we can immediately dispose of the damaged items in your property, both inside and out, and get things cleaned up.  

    Many homeowners are surprised at how much their homes contain that the fire destroyed. We take great care in filling out detailed inventory lists of these items, helping you even more with your recovery efforts. We know it is no small task, and we can help you with experienced guidance. Some items might seem covered only in soot, and undamaged in any other manner. However, the porosity of certain materials makes it almost impossible to clean them to acceptable standards.  

    We also eliminate the water, and any foam firefighters used during their work. This water can allow mold to begin growing on both existing materials and any new materials that absorb the water vapor in the air. Damage from water can also occur so including this as part of fire debris cleanup gives your house extra protection.  

    Removing the debris after a fire restores a level of safety to your house and yard, making it safe enough for restoration work to commence. Once this work finishes, we can perform the final touches to your home, including odor control methods.  

    Contact SERVPRO of West Riverside city by calling (951) 351-8033, day or night, 365 days a year. When your family experiences a house fire, call us for thorough fire debris cleanup and other mitigation services.

    What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.
  • What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.
  • Contents Restoration

    SERVPRO of West Riverside City specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
     
  • Move-Outs/Pack-Outs

    If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of West Riverside City can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage
  • When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

    Electronic Cleanup

    Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more
  • The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

    Document / Photograph Drying

    When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of West Riverside City can save a great deal and help minimize additional damage. 

    Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying
  • Contents Claim Inventory Service

    When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

    Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most!

    Why Many Insurance Agents And Adjusters Use SERVPRO

    12/19/2018 (Permalink)

    We aim to make the insurance agent's and the claim adjuster's jobs easier

    SERVPRO of Riverside City has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. Here are a few reasons we’re trusted by so many insurance agents and adjusters:

    Fast Emergency Response

    Restoring commercial or residential property is the first priority at SERVPRO of Riverside City. Your insurance client will appreciate our immediate response and you will know we’re doing everything we can to limit the damage and the costs.

    Pretesting Reduces Claims Expense

    Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO of Riverside City performs pretesting on every loss so we can determine restorability.

    Claims Inventory Service

    SERVPRO of Riverside City can provide insurance agents and claim adjusters with an itemized loss inventory. We give you an Excel formatted report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

    Electronic Claims Information

    Our corporate Claims Information Center provides the fast, accurate information you need to make sound decisions, including:

    •    A complete electronic job file (by email or on paper)

    o    First notice of loss

    o    Detailed estimate

    o    Digital loss photos

    o    Scanned forms and paperwork

    •    Informative reports (including job cost data) to improve results 

    •    Performance comparison to industry standard

    Superior, Time-Tested Training

    Effective training is the best way to help ensure your clients receive the service they deserve. All SERVPRO of Riverside City crews are trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. We also conduct continuing education classes.  

    Vendor Qualification Compliance and Professionalism

    If you call SERVPRO of Riverside City, we will use only qualified vendors to service your clients. Our commitment means you receive:

    •    Access to the SERVPRO National Call Center to achieve prompt handling of your claims

    •    Assurance that our crew uses industry best practices

    •    Efficiencies through our insurance and file documentation requirements

    •    The benefits of our quality assurance program

    Serving Adjusters and Your Clients

    A SERVPRO of Riverside City professional's job is to reassure your clients, perform quality service, and report to you quickly. We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours. SERVPRO of Riverside City documented, measured performance increases value for you, your agency, your managers, and your clients.

    Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your competitive advantage.

    Insurance Services

    As a leader in fire and water cleanup and restoration, SERVPRO Franchise Professionals offer your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

     Why SERVPRO?

    The SERVPRO Difference - SERVPRO Franchise Professionals are uniquely qualified to keep claims costs down while still providing the best services possible for your customers.

    Large Loss Response

    No Restoration Project Is Too Large Whether it’s a large commercial project or a major storm event, the SERVPRO Disaster Recovery Team can provide help quickly.

    Training

    From initial training at SERVPRO's Corporate Training Facility to IICRC certifications, SERVPRO Franchise Professionals are highly trained in property damage restoration.

    SERVPRO offers both credit and non-credit courses for insurance agents, insurance adjusters and Real Estate professionals.

     The CE courses provide you with information to better service your customers

    These programs are designed to improve the knowledge of your staff regarding emergency mitigation. 

    Here are some of the Continuing Education courses that are offered by SERVPRO

    • Fire Damage Restoration
    • Understanding Mold in the Restoration Industry
    • Restorative Drying for Water Damage
    • Mitigation Awareness Response Seminar
    • Biohazard Cleanup

    Here To Help 

    The team at SERVPRO of Riverside City has specialized training and experience in fire restoration services, natural disaster prevention, natural disaster cleanup, and natural disaster restoration. 

    Call SERVPRO of West Riverside City (951.351.8033) anytime, 24/7.  

    Like it never even happened.

    10 Reasons To Use SERVPRO of West Riverside City

    11/28/2018 (Permalink)

    People and businesses rely on SERVPRO to restore damaged property for many reasons. Here are just 10

    1. We Get It

    SERVPRO of West Riverside City understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.

    1. SERVPRO Is Qualified

    Our repair and restoration team members have the best training in the industry. SERVPRO of West Riverside City is among the top 10% of SERVPROs in the nation. Our results will create a measurable difference for you.

    1. We Respond To You Immediately

    You can reach us 24/7. When a disaster strikes we respond as quickly as possible. SERVPRO of West Riverside City can draw on more than 1,650 U.S.  locations to get the right equipment and right professionals to you faster than other companies.

    1. You’re Part Of Our Team

    We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.

    1. We Use The Latest Technology

    The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of West Riverside City to restore your property to preloss condition quickly, reliably, and more effectively.

    1. We Practice The Golden Rule Of Restoration

    Restoring property is less expensive than replacing property. SERVPRO of West Riverside City professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

    1. For Claim And Other Purposes, Your Loss Is Itemized

    SERVPRO of West Riverside City can give you an itemized loss inventory. You will receive an Excel formatted report and pictures of important items. 

    1. We’ll Help You Prevent Losses, Not Just Deal With Them

    Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Ready Plan. 

    1. We Handle Any Loss From A Natural Disaster—Big Or Small

    Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.

    1. We’re Approved, Certified, And Experienced

    We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry. 

    California, Help Is Here 

    The team at SERVPRO of West Riverside City has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup.

    Call SERVPRO of West Riverside City (951.351.8033) anytime, 24/7.

    We've served clients in Riverside, Corona, Murrieta, Placentia, Walnut, Menifee, Moreno Valley, Hemet, Redlands, Perris, Eastvale, Bloomington, Lake Elsinore, Rialto, and beyond. 

    SERVPRO of West Riverside City

    IICRC Certified

    Gary Shank

    Certified SERVPRO technician

    24 hour emergency service