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What Precautions is SERVPRO of West Riverside Taking

5/12/2020 (Permalink)

White N95 mask and blue protective gloves To protect our employees and our customers, we are required to wear appropriate personal protective equipment.

During this pandemic many are already feeling the effects of stress, and throw in the added stress of water damage from rainfall leaks is highly distressing. 

Niki of Kulture Konnect contacted us regarding water damage due to extended rain, to inspect the damage of both her home and business properties.  A concern of hers was allowing service people into her home while having two  kids in the home with the stay at home order.  We assured Niki that we would take all necessary precautions. 

What precautions is SERVPRO taking due to COVID-19?

In these times of stress and uncertainty, the threat of COVID-19 has many insureds unwilling to allow service providers into their home or business. The number one priority at SERVPRO is safety. All SERVPRO processes, procedures, and cleaning products adhere to and follow applicable CDC, EPA, and industry guidelines.

To protect our customers and our employees, SERVPRO franchises, which are independently owned and operated, are required to wear PPE (Personal Protective Equipment) when entering a customer’s home to provide services. This protocol is relevant for services on ALL types of losses: water, fire, smoke, contents, cleanup, etc.

To protect our employees and our customers, we are required to wear (at minimum) the following PPE when entering a customer’s home, regardless of what service we are providing:

  • Respiratory protection
  • Gloves
  • Goggles

As an additional safety precaution, all equipment used is cleaned and decontaminated after EVERY job to help assure the equipment coming into your customer’s home is contaminant-free.  

When it comes to disinfection and sanitization, SERVPRO of West Riverside cleanup practices follow applicable CDC guidelines and use EPA-approved products. We are here to help protect you and your family – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

SERVPRO  = Peace of Mind

During these unprecedented times,  SERVPRO of West Riverside City remains open and we are actively on the front lines responding to emergency service needs in addition the needs of our customers. 

We have years of experience in biological hazards.  We understand our customer’s concerns and have standard operating procedures in place to protect both our customers and our employees

Our procedures and products all adhere to CDC and EPA Guidelines.

Now, more than ever we are Here to Help!  Trust your certified SERVPRO cleanup and sanitization experts. Health and safety are key during these pandemic times.  

Call us 951-351-8033

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