If you have a fire or water emergency, please call us now at (951) 351-8033

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Why Many Insurance Agents And Adjusters Use SERVPRO

12/19/2018 (Permalink)

We aim to make the insurance agent's and the claim adjuster's jobs easier

SERVPRO of Riverside City has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. Here are a few reasons we’re trusted by so many insurance agents and adjusters:

Fast Emergency Response

Restoring commercial or residential property is the first priority at SERVPRO of Riverside City. Your insurance client will appreciate our immediate response and you will know we’re doing everything we can to limit the damage and the costs.

Pretesting Reduces Claims Expense

Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO of Riverside City performs pretesting on every loss so we can determine restorability.

Claims Inventory Service

SERVPRO of Riverside City can provide insurance agents and claim adjusters with an itemized loss inventory. We give you an Excel formatted report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

Electronic Claims Information

Our corporate Claims Information Center provides the fast, accurate information you need to make sound decisions, including:

•    A complete electronic job file (by email or on paper)

o    First notice of loss

o    Detailed estimate

o    Digital loss photos

o    Scanned forms and paperwork

•    Informative reports (including job cost data) to improve results 

•    Performance comparison to industry standard

Superior, Time-Tested Training

Effective training is the best way to help ensure your clients receive the service they deserve. All SERVPRO of Riverside City crews are trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. We also conduct continuing education classes.  

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Riverside City, we will use only qualified vendors to service your clients. Our commitment means you receive:

•    Access to the SERVPRO National Call Center to achieve prompt handling of your claims

•    Assurance that our crew uses industry best practices

•    Efficiencies through our insurance and file documentation requirements

•    The benefits of our quality assurance program

Serving Adjusters and Your Clients

A SERVPRO of Riverside City professional's job is to reassure your clients, perform quality service, and report to you quickly. We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours. SERVPRO of Riverside City documented, measured performance increases value for you, your agency, your managers, and your clients.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your competitive advantage.

Insurance Services

As a leader in fire and water cleanup and restoration, SERVPRO Franchise Professionals offer your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

 Why SERVPRO?

The SERVPRO Difference - SERVPRO Franchise Professionals are uniquely qualified to keep claims costs down while still providing the best services possible for your customers.

Large Loss Response

No Restoration Project Is Too Large Whether it’s a large commercial project or a major storm event, the SERVPRO Disaster Recovery Team can provide help quickly.

Training

From initial training at SERVPRO's Corporate Training Facility to IICRC certifications, SERVPRO Franchise Professionals are highly trained in property damage restoration.

SERVPRO offers both credit and non-credit courses for insurance agents, insurance adjusters and Real Estate professionals.

 The CE courses provide you with information to better service your customers

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. 

Here are some of the Continuing Education courses that are offered by SERVPRO

  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Mitigation Awareness Response Seminar
  • Biohazard Cleanup

Here To Help 

The team at SERVPRO of Riverside City has specialized training and experience in fire restoration services, natural disaster prevention, natural disaster cleanup, and natural disaster restoration. 

Call SERVPRO of West Riverside City (951.351.8033) anytime, 24/7.  

Like it never even happened.

Steps Towards Professional Commercial Fire Damage Restoration

12/17/2018 (Permalink)

Commercial Steps Towards Professional Commercial Fire Damage Restoration Fire located at this Riverside Apartment Complex. We can handle any commercial building!

Steps Towards Professional Commercial Fire Damage Restoration

It is without a doubt that fire can be devastating; especially if it breaks out in business premises. Given the intensity of the loss that fire can cause in a commercial building, most of the business owners take up measures that could reduce losses. One of the most common and effective ways is to install fire sprinkler systems.

In utility room fire or electrical fire, the fire sprinkler system can detect the heat change and ring the alarm as it opens up its valves. The rooms in the building are sprayed with a lot of water from the fire sprinkler system. Further, the alarm helps in evacuation and calling the local firefighters to respond to the utility room fire or electrical fire.

Firefighters usually respond to a fire distress quickly because they know that utility room fire or electrical fire does not wait for anyone. They arrive with fire trucks and long fire hose to make sure that they can access any part of the building is important to back up fire sprinkler system. A fire truck is filled with a mixture of water and fire redundant chemicals not forgetting the pressure pumps that help in fire suppression.

Firefighters can use cranes on the fire truck to hoist the fire hose and reach any height necessary. All the effort put by the firefighters in fire suppression effort also causes destruction as well as that caused by utility room fire or electrical fire damage. Firefighters are forced to break into windows and doors to ensure that fire hose has access to all areas under fire. Other than fire damage, the owners will have to deal with damages caused during fire suppression, smoke damage, and soot damage.

After the last flame goes off, the work of the firefighters comes to an end, they pack up their fire hose and get into their fire truck and leave the area to wait for another assignment. The business owner now has a chance to have a look at the fire suppression aftermath. The scene is always heart breaking, charred mess, flooded floors, overturned furniture, choking smell from smoke damage and soot damage is all over. You cannot guess what needs to be done but thanks to the professional fire restoration services as they can handle any commercial fire damage restoration.

Unlike the fire suppression efforts, the fire restoration service requires proper planning to avoid causing more damages and loss. For this reason, fire damage professionals have to begin with the inspection of the building to assess the extent of commercial fire damage. This gives them an opportunity to plan and come up with appropriate approaches to deal with the mess. In a short while, they list and remove items that can be cleaned or repaired and take it to their facility. They also do the documentation to ascertain your loss, which can also be used to file insurance claims.

Fire damage restoration begins with the clearing of the charred mess and removal of floods caused by the fire hose. You will also be involved in each step to ensure that everything is, as you want it to be. The professional's commercial fire damage restoration services also ensure that all other damages such as soot damage, smoke damage and water damage is taken care. Soot damage would require repainting of the walls and cleaning ash from the vents. Smoke damage will call for deodorization of all the porous items and upholstery.

You should not let time pass by after commercial fire damage before calling professional fire restoration services. The more you delay, the further will be the damages, especially through floods. It is also prudent to consider bringing back the business up on its feet before your clients get absorbed by your competitions.

The most important thing is to make sure that you hire the right fire damage restoration experts. This could be achieved through a simple background check and contacting their reference for a tip off. Commercial fire damage may not bring back the losses, but it can help you have a platform to trudge on with your business.

Visit SERVPRO of West Riverside City  for more information on fire damage.

 If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists
  • SERVPRO of West Riverside City has the training, experience, and equipment to handle large commercial fire damage emergencies.

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician
  • Commercial Fire Damage? Call Us Today – (951) 351-8033

    How To Clean Your Riverside Home Fast!

    12/12/2018 (Permalink)

    Cleaning How To Clean Your Riverside Home Fast! Three of our green cleaning products Carpet & Upholstery Green Clean, All Surface Green Clean, Window Green Clean

    So you have company coming in an hour and the house is a mess?

    Or maybe you’ve just been putting off those chores and want to get it over with as quickly as possible. So, how do you clean your house fast?

    When I was in college I worked a couple summers as a hotel maid and house cleaner.  I picked up a few tricks and I’m telling you that yes, you can clean an ENTIRE average size house in an hour but it takes work-and focus! No getting distracted while gathering up those old magazines, or checking your phone for the latest on Facebook.  If you keep moving and follow this guide you’ll have that house sparkling in no time!

    HOW TO CLEAN HOUSE FAST!

    Start at the Top

    No matter what room you’re cleaning, clean from the top down so that dirt and dust from higher surfaces falls on lower surfaces that haven’t yet been cleaned. Dust ceiling fans, then furniture wiping dirt directly on the floor. Clean all of the floors as your last step to remove the dirt and dust.

    Bedrooms-6 minutes per bedroom

    • Strip linens and remake beds. When making beds rather than hunch over tucking bottom sheets under the mattress use one hand to lift the corner while tucking the sheet with the other.
    • Clear all clutter, if you’re in a hurry gather clutter in a spare basket or bin for later organization and tuck out of sight in a closet.
    • Wipe down furniture with a dusting spray and microfiber cloth, working top to bottom.

    Bathrooms-7 minutes per bathroom

    • I like to clean all of my bathrooms at once-make a quick trip around all the bathrooms in the house to clear counters and spray counters and tubs with cleaner, allow to sit while you clean toilets and wipe down the outer toilet surface.
    • Go back and wipe down counters and rinse tub then clean mirrors.
    • Come back to clean the floors when cleaning the kitchen floor.

    Living/Dining Rooms-7 minutes

    • Clear all clutter.
    • Starting in one corner of the room and working around dust all surfaces top to bottom. (If you have blinds and/or ceiling fans, dust those first.)
    • Use an upholstery attachment and vacuum upholstered furniture.
    • Vacuum floors along with all house carpeting as last cleaning step.

    Kitchen-12 minutes

    • Load all dirty dishes in the dishwasher and fill sink with hot soapy water. If your stove top has removable burner pieces that need to be cleaned, place in water as well.
    • Clear counters.
    • Dunk sponge in hot water and squeeze out excess, wipe down cabinets, counters and other surfaces again working top to bottom. Rinse sponge in hot water as you clean-you’ll be amazed how much dirt comes off!
    • Wipe down appliances. 
    • Finish cleaning any stove pieces and replace.
    • Clean floors last along with all hard flooring surfaces in the house.

    Floors-15 minutes whole house

    • When vacuuming carpeted rooms work your way backwards out of the room moving quickly and without too much overlap to save time.
    • Vacuum, don’t sweep hard floors-use an attachment to get corners where dust and pet hair can accumulate. This helps prevent kicking dust into the air that will quickly settle again and aggravating allergies.
    • Steam mops or Hardwood Floor Cleaners  also make cleaning hard surfaces much faster than traditional mops, so I highly recommend investing in one of those to keep your cleaning quick!

    As a SERVPRO Franchise, we have access to SERVPRO Industries, Inc. resources and technology. Part of this includes the large range of cleaning products SERVPRO has developed. Over the years SERVPRO Industries has strived to develop green chemicals that are safe for your home and family as well as the environment. We have been members of the EPA’s Design for Environment (EPA/DFE) initiative for a longtime. This allows us access to resources that help in formulating environmentally friendly cleaning products, known as “Green” chemistry. Our most notable green cleaning products are highlighted below. 

    Carpet & Upholstery Green Clean #251: This product is designed for cleaning both carpet and upholstery. It is truly a “one product does all” in that it can be used as a spotter, pre-spray and in-line cleaner for use with a variety of equipment. 

    All Surface Green Clean #250: This is an environmentally friendly alternative to traditional surface cleaners. The product is designed as a one product cleans all for surfaces that can be wiped or mopped. It can safely be used on walls, ceilings, countertops, floors, etc. The exclusive formulation contains both ionic and non-ionic surfactants that are naturally derived and provide excellent multi-functional cleaning.

    Window Green Clean #249: This cleaner is an environmentally friendly alternative to traditional glass cleaners. The product is formulated with soft water to eliminate spotting and streaking.

    You should be able to handle most of the cleaning around your house, but for any of those tough stains - give us a call! We can help! SERVPRO of West Riverside City has the industry experience and expertise to provide a deeper clean than your basic home cleaning service. 

    We're here to make things easier for you.

    Need cleaning services?

    Give us a call today! - (951)351-8033

    Protect your home while your out of town this travel season

    12/10/2018 (Permalink)

    Do you have plans to head out of town for the holiday season? 

    Do you know how to prepare your home before you head out of town? Follow these tips to help prevent possible damage while you are gone.

    Water Damage

    The last thing you want to find on your return from a relaxing vacation is flooding and water damage in your home. There are a variety of potential causes of water damage. Plumbing and appliances in your home can malfunction and leak while you are away. When you leave consider turning off your water, or have someone come check your home regularly and have them flush your toilets and run several faucets to ensure they are working.

    Make sure windows are closed and sealed, and check to make sure there are no small leaks before you leave the home. A small leak can lead to significant water damage and potential mold growth.

    Examine the Flooring

    Depending on the type of flooring you have in each room of your home, you’ll want to look for different warning signs of water damage.

    In rooms with tile, laminate, or wood, look for warning signs such as:

  • Cracks
  • Warped, soft, or squishy areas along the surface
  • Bulges in the material (particularly with wood and laminate)
  • Look for white or dark stains on wood floors as well.

    Carpet can mask problems that lie beneath the surface. Watch for more obvious signs like wet spots in your carpeting, but also pay attention to any gradual rises underneath the floor. Damp, moldy smells can also be a sign of water damage.

    Check the Walls and Ceilings

    Walls can easily hide small leaks, but the water buildup will usually reveal itself in time. Regularly examine your walls and ceilings for the following signs of water damage:

  • Soft spots, potentially with a swollen appearance
  • Cracks in the drywall
  • Staining or any off-color areas
  • Wet spots
  • If you’re not the original owner of the home, you may want to look for areas on the ceilings and walls with a lot of localized paint buildup. Make sure the previous owner did not simply paint over water damage.

    Inspect the Bathroom and Kitchen

    It’s easy to neglect the cabinets beneath your sinks—especially if you don’t keep anything you regularly use down there. Check the area for the following signs of a problem:

  • Standing water
  • Condensation
  • Leaking pipes
  • Water stains
  • In addition to looking under the sink, you should inspect all fixtures for signs of wear including missing grout, leaks, rust, or mold. Examine your laundry room and water heater for similar potential signs of water damage.

    Survey the Attic and Roof

    You can often find signs of roof damage in your attic; however, these signs may go unnoticed since attics tend to be a low-traffic area. Examine your attic regularly to look for key indicators of potential problems.

    The insulation should be dry and in good condition. Pay attention to points where two roof planes come together and the flashing where the roof meets the walls. Watch for signs of damage such as:

  • Mold
  • Staining
  • Warped/cracked wood or drywall
  • Your roof is one of the largest surfaces of your home that is exposed to the outside elements. As such, even small problems, if unnoticed or ignored, can lead to potential home damage.

    After clearing debris that could hide potential problems, search your roof for signs of damage including:

  • Broken or damaged flashing
  • Missing shingles
  • Curled or cracked shingles
  • While you are outside, pay attention to the foundation of your home as well. Make note of any standing water along the foundation, as this can also indicate otherwise unseen issues.

    Mold Damage

    To help reduce the risk of mold growth while you are gone, make sure to clean your kitchen and bathrooms before leaving. Clean out your refrigerator before you leave and get rid of any food that might spoil while you are gone, such as milk, meats and produce. Spoiled food can cause bad smells and even lead to mold growth in your refrigerator and freezer. Also, clear out any perishable foods in your pantries, and don’t leave any food open. Be sure to take out your trash, especially if it contains spoiled food or other smelly items. Clean your sink drain and disposer to get rid of food buildup.

    Along with cleaning before you leave, check for any water leaks or wet spots. Wet, damp areas create a perfect environment for mold growth.

    Fire Damage

    Make sure your smoke detectors are in working order before you leave. Also unplug appliances like computers and TVs to reduce power usage, the risk of power surges damaging your devices and of cords shorting out and starting a fire. Finally, make sure your oven and grill are off before you leave.

    Burglary/ Vandalism

    This is one of the big concerns when leaving town. One of the biggest keys is to make your home look like it’s still occupied. Set lights on a timer in your home and have your mail and newspapers put on hold while you are out. Don’t say you are out of town on your answering machine or on social media. This tells the world that you are gone and that your home is unoccupied. Have a friend come check in on your home regularly. Make sure your doors are locked and windows closed and locked before you leave.

    We all want our homes to be safe while out of town. These tips can help prevent potential damage to your home. If things do happen while you are out, give us a call and we can get your home back to normal in no time. SERVPRO of West Riverside City can clean and restore most damage, from broken windows and other vandalism to water and smoke damage. Give us a call at SERVPRO of West Riverside City, 951-351-8033, to start the restoration process. We’ll make it “Like it never even happened.”

    Fire Safety and Candles in your Riverside Home

    12/6/2018 (Permalink)

    There’s a special beauty and tranquility to candles, but a lighted candle is also an open flame, and a potential fire hazard if not carefully monitored.

    In fact, accidental candle fires account for approximately four percent of all U.S. residential fires.

    A study by the U.S. Consumer Product Safety Commission suggests that 85 percent of candle fires could be avoided if consumers followed three basic safety rules:

  • Never leave a burning candle unattended.
  • Never burn a candle on or near anything that might catch fire.
  • Keep candles out of the reach of children and pets.
  • The National Candle Association urges consumers to always follow the basic rules of fire safety when burning candles.

    HOW TO BURN A CANDLE SAFELY

    BEFORE LIGHTING

  • Before burning, always trim the wick to ¼ inch. You can use a wick trimmer, nail clippers, or scissors. Long or crooked wicks can cause uneven burning, dripping or flaring.
  • When lighting a candle, use long matches or a long-reach lighter. Keep your hair and loose clothing away from the flame.
  • Always use a candleholder specifically designed for candle use. It should be heat resistant, sturdy, and large enough to contain any drips or melted wax.
  • Burn candles in a well-ventilated room.
  • Place the candleholder on a stable, heat-resistant surface. This will also help prevent possible heat damage to counters and table surfaces and prevent glass containers from cracking or breaking.
  • Keep the wax pool clear of wick trimmings, matches and debris at all times.
  • Avoid drafts, vents or air currents. This will help prevent rapid or uneven burning, sooting, and excessive dripping.
  • Follow the manufacturer’s recommendations on burn time and proper use. In general, it is recommended that candles do not burn for longer than four hours and cool for at least two hours before relighting.
  • WHILE BURNING

  • Never touch or move a burning candle. Never move a votive or container candle when the wax is liquefied.
  • Don’t burn a candle all the way down. For a margin of safety, discontinue burning a candle when 2 inches of wax remains (1/2 inch if in a container).
  • Place burning candles at least three inches apart from one another. This is to make sure they don’t melt one another, or create their own drafts that will cause the candles to burn improperly.
  • Extinguish a candle if the flame becomes too high or flickers repeatedly. Let the candle cool, trim the wick, and check for unwanted drafts before re-lighting.
  • Always keep the candle within your sight. If you are going to leave the room, be sure to first blow out all candles.
  • Always burn candles in a well-ventilated room. Don’t burn too many candles in a small room or in a “tight” home where air exchange is limited.
  • Never use a candle as a night light.
  • Be very careful if using candles during a power outage. Flashlights and other battery-powered lights are safer sources of light during a power failure. Never use a candle during a power outage to look for things in a closet, or when fueling equipment – such as a lantern or kerosene heater.
  • Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
  • Keep candles out of the reach of children and pets. Do not place lighted candles where they can be knocked over by children, pets or anyone else.
  • WHEN EXTINGUISHING

  • Use a candle snuffer to extinguish a candle. It’s the safest way to prevent hot wax from splattering.
  • Never use water to extinguish a candle. Water can cause the hot wax to splatter and might break a glass container.
  • Make sure the candle is completely out and the wick ember is no longer glowing before leaving the room.
  • Don’t touch or move the candle until it has completely cooled.
  • Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use.
  • Download a complete list of candle safety rules.

    WHAT MAKES A SAFE & QUALITY CANDLE?

    NCA invites you to view the webinar, What Makes a Safe & Quality Candle? This webinar is designed to to educate and inform the retail community on candle basics, safety standards, and testing of candle products. This is a must for compliance personnel and candle buyers.

    In this webinar, you will learn:

  • An Overview of Candle Basics: Wax and wick types, the difference between dyes and pigments, why fragrance does more than just smell nice, and how changing just one of these elements affects the entire candle.
  • The ASTM Safety Standards in Plain English: What it means when a flame is too high, what “secondary ignition” and “end of useful life” mean, and the requirements for glass and plastic containers, candle accessories, warning labels and more.
  • What to Ask For and Expect from Your Test Lab: What determines if a candle passes or fails the ASTM standards, the common causes of test failures, and what to do if you think you need additional testing.
  • Plus: Tips for Success and Q&A
  • CANDLE FIRE STATISTICS

    An estimated 8,700 residential fires are caused each year by the careless or inappropriate use of candles, according to the National Fire Protection Association (NFPA.)

    The National Candle Association urges consumers to always keep a burning candle within sight, keep candles away from anything combustible, and to keep candles out of the reach of children and pets.

    Roughly one-third of home candle fires start in bedrooms, says the NFPA. Avoid using candles in bedrooms or any place where people are likely to fall asleep.

    Three of every five candle fires started when something that could burn, such as furniture, mattresses or bedding, curtains, or decorations, was too close to the candle.

    In 16% of the fires, the candles were unattended or abandoned, according to the NFPA.

     *SOURCE: HOME CANDLE FIRES, FIRE ANALYSIS AND RESEARCH DIVISION, NATIONAL FIRE PROTECTION ASSOCIATION, DECEMBER 2015. BASED ON 2009-2013 ANNUAL AVERAGES

    Coping with Disaster and Understanding Disaster Events

    12/5/2018 (Permalink)

    Understand Disaster Events

    The emotional toll that disaster brings can sometimes be even more devastating than the financial strains of damage and loss of home, business, or personal property.

    • Everyone who sees or experiences a disaster is affected by it in some way.
    • It is normal to feel anxious about your own safety and that of your family and close friends.
    • Profound sadness, grief, and anger are normal reactions to an abnormal event.
    • Acknowledging your feelings helps you recover.
    • Focusing on your strengths and abilities helps you heal.
    • Accepting help from community programs and resources is healthy.
    • Everyone has different needs and different ways of coping.
    • It is common to want to strike back at people who have caused great pain.

    Children and older adults are of special concern in the aftermath of disasters. Even individuals who experience a disaster “second hand” through exposure to extensive media coverage can be affected.

    Contact local faith-based organizations, voluntary agencies, or professional counselors for counseling. Additionally, FEMA and State and local governments of the affected area may provide crisis counseling assistance.  The SAMHSA Disaster Distress Helpline is a national hotline dedicated to providing year-round immediate crisis counseling for individuals experiencing emotional distress related to any natural or human-caused disaster.

    As you recover, it is a good idea to make sure that you have updated your family disaster plan and replenished essential disaster supplies just in case a disaster happens again. You will always feel better knowing that you are prepared and ready for anything.

    Recognize Signs Of Disaster-Caused Stress

    Seek counseling if you or a family member are experiencing disaster-caused stress.  When adults have the following signs, they might need crisis counseling or stress management assistance:

    • Difficulty communicating thoughts.
    • Difficulty sleeping.
    • Difficulty maintaining balance in their lives.
    • Low threshold of frustration.
    • Increased use of drugs/alcohol.
    • Limited attention span.
    • Poor work performance.
    • Headaches/stomach problems.
    • Tunnel vision/muffled hearing.
    • Colds or flu-like symptoms.
    • Disorientation or confusion.
    • Difficulty concentrating.
    • Reluctance to leave home.
    • Depression, sadness.
    • Feelings of hopelessness.
    • Mood-swings and easy bouts of crying.
    • Overwhelming guilt and self-doubt.
    • Fear of crowds, strangers, or being alone.

    Easing Disaster-Caused Stress

     Talk to someone and seek professional help for disaster-caused stress.  The following are ways to ease post-disaster stress:

    • Talk with someone about your feelings - anger, sorrow, and other emotions - even though it may be difficult.
    • Seek help from professional counselors who deal with post-disaster stress.
    • Do not hold yourself responsible for the disastrous event or be frustrated because you feel you cannot help directly in the rescue work.
    • Take steps to promote your own physical and emotional healing by healthy eating, rest, exercise, relaxation, and meditation.
    • Maintain a normal family and daily routine, limiting demanding responsibilities on yourself and your family.
    • Spend time with family and friends.
    • Participate in memorials.
    • Use existing support groups of family, friends, and religious institutions.

    Ensure you are ready for future events by restocking your disaster supplies kits and updating your family disaster plan. Doing these positive actions can be comforting.

    Helping Kids Cope With Disaster

    Disasters can leave children feeling frightened, confused, and insecure. Whether a child has personally experienced trauma, has merely seen the event on television, or has heard it discussed by adults, it is important for parents and teachers to be informed and ready to help if reactions to stress begin to occur.

    Children may respond to disaster by demonstrating fears, sadness or behavioral problems. Younger children may return to earlier behavior patterns, such as bedwetting, sleep problems, and separation anxiety. Older children may also display anger, aggression, problems in school, or withdrawal. Some children who have only indirect contact with the disaster but witness it on television may develop distress.

    Recognize Risk Factors

    For many children, reactions to disasters are brief and represent normal reactions to "abnormal events." A smaller number of children can be at risk for more enduring psychological distress as a function of three major risk factors:

    • Direct exposure to the disaster, such as being evacuated, observing injuries to or the death of others, or experiencing injury along with fearing one’s life is in danger.
    • Loss/grief caused by the death or serious injury of family or friends.
    • On-going stress from the secondary effects of disaster, such as temporarily living elsewhere, loss of friends and social networks, loss of personal property, parental unemployment, and costs incurred during recovery to return the family to pre-disaster life and living conditions.

    Vulnerabilities in Children

    In most cases, depending on the risk factors above, distressing responses are temporary. In the absence of severe threat to life, injury, loss of loved ones, or secondary problems such as loss of home, moves, etc., symptoms usually diminish over time. For those that were directly exposed to the disaster, reminders of the disaster such as high winds, smoke, cloudy skies, sirens, or other reminders of the disaster may cause upsetting feelings to return. Having a prior history of some type of traumatic event or severe stress may contribute to these feelings.

    Children’s coping with disaster or emergencies is often tied to the way parents cope. They can detect adults’ fears and sadness. Parents and adults can make disasters less traumatic for children by taking steps to manage their own feelings and plans for coping. Parents are almost always the best source of support for children in disasters. One way to establish a sense of control and to build confidence in children before a disaster is to engage and involve them in preparing a family disaster plan. After a disaster, children can contribute to a family recovery plan.

    Meeting the Child’s Emotional Needs

    Children’s reactions are influenced by the behavior, thoughts, and feelings of adults. Adults should encourage children and adolescents to share their thoughts and feelings about the incident. Clarify misunderstandings about risk and danger by listening to children’s concerns and answering questions. Maintain a sense of calm by validating children’s concerns and perceptions and with discussion of concrete plans for safety.

    Listen to what the child is saying. If a young child is asking questions about the event, answer them simply without the elaboration needed for an older child or adult. Some children are comforted by knowing more or less information than others; decide what level of information your particular child needs. If a child has difficulty expressing feelings, encourage the child to draw a picture or tell a story of what happened.

    Try to understand what is causing anxieties and fears. Be aware that following a disaster, children are most afraid that:

    • The event will happen again.
    • Someone close to them will be killed or injured.
    • They will be left alone or separated from the family.

    Reassuring Children After a Disaster

    Suggestions to help reassure children include the following:

    • Personal contact is reassuring. Hug and touch your children.
    • Calmly provide factual information about the recent disaster and current plans for insuring their safety along with recovery plans.
    • Encourage your children to talk about their feelings.
    • Spend extra time with your children such as at bedtime.
    • Re-establish your daily routine for work, school, play, meals, and rest.
    • Involve your children by giving them specific chores to help them feel they are helping to restore family and community life.
    • Praise and recognize responsible behavior.
    • Understand that your children will have a range of reactions to disasters.
    • Encourage your children to help update your family disaster plan.

    If you have tried to create a reassuring environment by following the steps above, but your child continues to exhibit stress, if the reactions worsen over time, or if they cause interference with daily behavior at school, at home, or with other relationships, it may be appropriate to talk to a professional. You can get professional help from the child’s primary care physician, a mental health provider specializing in children’s needs, or a member of the clergy.

    Monitor and Limit Exposure to the Media

    News coverage related to a disaster may elicit fear and confusion and arouse anxiety in children. This is particularly true for large-scale disasters or a terrorist event where significant property damage and loss of life has occurred. Particularly for younger children, repeated images of an event may cause them to believe the event is recurring over and over.

    If parents allow children to watch television or use the Internet where images or news about the disaster are shown, parents should be with them to encourage communication and provide explanations. This may also include parent’s monitoring and appropriately limiting their own exposure to anxiety-provoking information.

    Use Support Networks

    Parents help their children when they take steps to understand and manage their own feelings and ways of coping. They can do this by building and using social support systems of family, friends, community organizations and agencies, faith-based institutions, or other resources that work for that family. Parents can build their own unique social support systems so that in an emergency situation or when a disaster strikes, they can be supported and helped to manage their reactions. As a result, parents will be more available to their children and better able to support them. Parents are almost always the best source of support for children in difficult times. But to support their children, parents need to attend to their own needs and have a plan for their own support.

    Preparing for disaster helps everyone in the family accept the fact that disasters do happen and provides an opportunity to identify and collect the resources needed to meet basic needs after disaster. Preparation helps; when people feel prepared, they cope better and so do children.

    Flooding After Wildfires in Riverside County – Reduce Your Risk

    12/3/2018 (Permalink)

    Flooding is the most common and costly natural hazard in the nation.

    Wildfires carry a one-two punch. After the damage caused by the wildfire, flooding is the most common and costly natural hazard in the nation. And, after the record-breaking wildfires in California, the risk of flash flooding and mud flows increase significantly. Even light rain can lead to devastating flash flooding and mudflows.

    Residents of California’s Riverside, Los Angeles, Butte, Ventura counties and surrounding areas are urged to protect themselves by planning evacuation routes, collecting supplies and purchasing flood insurance today. Even if your home was not directly impacted by the wildfires, you are at increased risk of flooding. All surrounding areas are at risk of flooding for up to several years. To learn more, visit FEMA-Flood-after-fire.

    Large-scale wildfires like Holy, Camp, Hill and Woolsey will dramatically alter the terrain and ground conditions. Normally, vegetation absorbs rainfall, reducing runoff. Wildfires, however, leave the ground charred, barren and unable to absorb water, creating conditions ripe for flash flooding and mudflow. Flood risk remains significantly higher until vegetation is restored—up to five years after a wildfire. Flooding after a fire is often more severe, as debris and ash left from the fire can form mudflows. As rainwater moves across charred and denuded ground, it can also pick up soil and sediment and carry it in a stream of floodwaters, which can cause more significant damage.

    A flood does not have to be a catastrophic event to bring high out-of-pocket costs; and you do not have to live in a high-risk flood area to suffer flood damage. Around 20 percent of flood insurance claims occur in moderate-to-low risk areas.

    Property owners should remember to:

    Buy Flood Insurance. Most standard homeowner’s policies do not cover flood damage. Flood insurance is affordable and important to protecting your investment. By law, there is a 30-day waiting period from the date of purchase until the flood insurance coverage takes effect.

    Just an inch of water in an average-sized home can cause more than $25,000 in damage. An average flood policy costs around $890 a year, and rates start at less than $516 a year for homes in moderate- to low-risk areas.

    Prepare Now. Gather supplies in case of a storm, strengthen your home against damage, and review your insurance coverages.

    Plan Ahead. Plan evacuation routes. Keep important papers in a safe, waterproof place. Conduct a home inventory; itemize and take pictures of possessions and the inside and outside of your home.

    For more information about flood insurance, please call your insurance agent or contact the National Flood Insurance Program Call Center (NFIP) at 1-800-621-3362 for information about the NFIP or questions about an existing policy.

    Visit the National Flood Insurance Program at FEMA National Flood-Insurance Program to learn more about flood risk and flood insurance.

    Getting Prepared-Evaluating your Property

    After a fire, it is important to thoroughly evaluate and plan for storm events in order to help protect your property. First, start by determining where water and debris are likely to flow and collect. Once you have located potential routes where water and debris may flow, plan and implement diversions in those identified flow pathways. Pay particular attention to steep, barren slopes, low spots, and high flow areas when planning for structure and property protection. General Precautions During a storm event, property damage can be attributed to stormwater runoff, debris (mud, rocks, branches, etc.), or both. When devising a protection strategy for your property, pay special attention to the following general rules:

    o Never underestimate the power of stormwater and debris flows.

    o Try to direct stormwater and debris flows away from any structures.

    o Avoid altering natural or existing drainage patterns in a way that might worsen conditions for you or your neighbor. Work cooperatively with your neighbor to achieve the best results.

    o Avoid trying to control or confine flows more than is absolutely necessary; remember that the water and debris flows need to go somewhere.

    o Place protection devices in such a way so as to deflect debris; do not try to create a dam or stop the flows in any way; this may cause flooding.

    o In extreme condition, board up windows as necessary to prevent debris from entering structures.

    o Protect your most valuable property first - your home; then consider what time and money are available to protect other less valuable objects such as swimming pools, landscaping, or other minor structures.

    o Be prepared to sacrifice the use of portions of your property to achieve the greatest amount of protection.

    o Don’t take unnecessary risks; if your debris control problems appear to warrant solutions beyond the scope of this guide, consult a competent expert such as a civil or geotechnical engineer or a landscape architect for additional advice.

    To get life back on track after flooding and storm damage, call  SERVPRO of West Riverside City 951-351-8033

    10 Reasons To Use SERVPRO of West Riverside City

    11/28/2018 (Permalink)

    People and businesses rely on SERVPRO to restore damaged property for many reasons. Here are just 10

    1. We Get It

    SERVPRO of West Riverside City understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.

    1. SERVPRO Is Qualified

    Our repair and restoration team members have the best training in the industry. SERVPRO of West Riverside City is among the top 10% of SERVPROs in the nation. Our results will create a measurable difference for you.

    1. We Respond To You Immediately

    You can reach us 24/7. When a disaster strikes we respond as quickly as possible. SERVPRO of West Riverside City can draw on more than 1,650 U.S.  locations to get the right equipment and right professionals to you faster than other companies.

    1. You’re Part Of Our Team

    We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.

    1. We Use The Latest Technology

    The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of West Riverside City to restore your property to preloss condition quickly, reliably, and more effectively.

    1. We Practice The Golden Rule Of Restoration

    Restoring property is less expensive than replacing property. SERVPRO of West Riverside City professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

    1. For Claim And Other Purposes, Your Loss Is Itemized

    SERVPRO of West Riverside City can give you an itemized loss inventory. You will receive an Excel formatted report and pictures of important items. 

    1. We’ll Help You Prevent Losses, Not Just Deal With Them

    Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Ready Plan. 

    1. We Handle Any Loss From A Natural Disaster—Big Or Small

    Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.

    1. We’re Approved, Certified, And Experienced

    We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry. 

    California, Help Is Here 

    The team at SERVPRO of West Riverside City has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup.

    Call SERVPRO of West Riverside City (951.351.8033) anytime, 24/7.

    We've served clients in Riverside, Corona, Murrieta, Placentia, Walnut, Menifee, Moreno Valley, Hemet, Redlands, Perris, Eastvale, Bloomington, Lake Elsinore, Rialto, and beyond. 

    SERVPRO of West Riverside City

    IICRC Certified

    Gary Shank

    Certified SERVPRO technician

    24 hour emergency service

    Riverside Residents, Learn How to Use a Fire Extinguisher

    11/26/2018 (Permalink)

    Fire Damage Riverside Residents, Learn How to Use a Fire Extinguisher Remember the acronym P.A.S.S.

    Learning How to Use a Fire Extinguisher Can Help You For a Future Emergency

    It’s important to understand that with the proper training and education, fire extinguishers can save lives and property. Many adults might not know how or when to use fire extinguishers.

    A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate an extinguisher, the National Fire Association suggests remembering the word PASS: Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism. Aim low. Point the extinguisher at the base of the fire. Squeeze the lever slowly and evenly. Sweep the nozzle from side-to-side. Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. Refer to the back of this brochure to learn more about the different classes of extinguishers and the type of fire each are designed to extinguish.

    Class A: For use with ordinary materials like cloth, wood and paper.  Often found in homes and businesses.

    Class B: For use with combustible and flammable liquids like grease, gasoline, oil and oil-based paints.  Often found in homes and businesses.

    Class C: For use with electrical equipment like appliances, tools, or other equipment that is plugged in.  Often found in homes and businesses.

    Class D: For use with flammable metals Often found in factories

    Class K: For use with vegetable oils, animal oils and fats in cooking appliances. Often found in commercial kitchens (restaurants, cafeterias, catering businesses)

    Contact SERVPRO of West Riverside City if you experience fire loss.  Putting out a fire can be worse than the fire itself.  The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO of West Riverside City will provide timely response with mitigation services ranging from fire, smoke, and soot removal to contents.  Our services help ensure your property, belongings and memories are restored to preloss condition when possible.

    Thunderstorm Safety & How to Prepare- Tips from you neighbors at SERVPRO West Riverside City

    11/21/2018 (Permalink)

    Last months thunderstorms inspired us here at SERVPRO of West Riverside to share some thunderstorm safety information and give some tips on how to prepare for a storm.

    Did you know SERVPRO of West Riverside City is a proud partner with the American Red Cross? According to the Red Cross, A thunderstorm is considered severe if it produces wind gusts of at least 58 miles per hour. Every thunderstorm produces lightning, which kills more people each year than tornadoes or hurricanes. Heavy rain from thunderstorms can cause flash flooding, and high winds can damage homes and blow down tree and utility poles - causing widespread power outages.

    WATCH vs. WARNING

    Watch: Severe thunderstorms are possible in and near the watch area

    Warning: Severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property.

    Be Prepared

  • Learn about your local community’s emergency warning system for severe thunderstorms
  • Pick a safe place in your home for household members to gather during a thunderstorm This should be away from windows, skylights and glass doors that could be broken by strong winds or hail
  • Make a list of items to bring inside in the event of a severe thunderstorm
  • Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches
  • Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home
  • Make Preparedness Kit

  • Water—one gallon per person, per day
  • Food—non-perishable, easy-to-prepare
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First aid kit
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation & personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family & emergency contact information
  • Extra cash
  • Final Step

    Call SERVPRO of West Riverside City at 951.351.8033 if your home or business experiences damages from a storm. We have the resources to handle any size disaster.

    There's a reason they say we are "Faster to any Disaster!"

    For more information, visit the Red Cross website: Red Cross website

    Remodeling Can Lead To The Discovery Of Mold Damage In Your Riverside Home

    11/19/2018 (Permalink)

    Mold Remediation Remodeling Can Lead To The Discovery Of Mold Damage In Your Riverside Home SERVPRO of West Riverside City uses advanced mold remediation techniques and equipment

    Discovery Of Mold Damage

    There are several stories about people discovering pieces of the past, some of which were very valuable, while they were in the process of remodeling their home. Others end up finding problems. One of these more unpleasant discoveries sometimes includes different types of damage. It can often result in increased costs instead.

    Adding on to your home or upgrading it can end up with the discovery of mold damage. Few construction crews are qualified to handle the disposal of mold contamination. Without an expert in mold remediation and containment, contamination of other areas in your home can happen quite easily. SERVPRO has the ability to work alongside other crews to remediate mold correctly, so future problems do not become a reality.

    Our professional team members are trained according to IICRC standards, and then given experience working with other employees. Our customers receive the best of both types of training. When remodeling, or another kind of work, is ongoing, discoveries such as mold damage can be surprising. We can install temporary plastic sheeting if it has not already been put in place, or expand the area contained if needed. As the remodeling crew removes damaged materials, we can dispose of these pieces of drywall, wood, or other material correctly, and then check for more areas that are affected by mold patches.

    Giving your family the gift of an improved home is one that can be costly but is also well worth the price. Mold can put a dent in your investment, but the incorrect handling of an infestation of mold can make matters much worse. SERVPRO of West Riverside wants to help you protect your family and your investment from harm. Call us at (951) 351-8033 whenever you find mold growing out of control in your home so we can remediate things correctly for you.

    Most Common Causes of Water Damage in Your West Riverside Home

    11/14/2018 (Permalink)

    Water Damage Most Common Causes of Water Damage in Your West Riverside Home Call SERVPRO of West Riverside City if you have water damage in your home or commercial property, we are here to help! 951-351-8033

    Most Common Causes of Water Damage in the Home

    Sometimes, homeowners and property managers may need urgent West Riverside water damage restoration and not even be aware of it. At SERVPRO, we know that it's quite common for homeowners to assume that they won't don't need any help from the professionals until something dramatic like a burst pipe or heavy rain fall occurs.

    Though, it is far more normal for water destruction to come as a thief in the night, sneaking slowly throughout your home, causing graduation deterioration and damage. Standing water may also cause sanitary, and health issues, and will decrease your home's efficiency. Even worse, slowly-spreading West Riverside water damage can play host to mold colonies, weaken critical structural beams and cause other forms of widespread damage throughout your home.

    Here are a few common situations that could potentially lead to slow water destruction:

    Flat Roofs

    While many homes are perfectly legal with a flat roof, a more standard sloped roof is far more efficient and redistributing rainwater. Of course, most flat roofs are not completely flat and are build with a small slope, but if branches or other debris build up, water can deform and damage your roof.

    Leaky Plumbing

    Sometimes people dismiss leaking pipes and other parts of their plumbing system, assuming that it won't be a big problem. A water leak that affects your floor boards might be more than enough to invite toxic black mold into your home. Homeowners should check the acidity of their home water to make sure that the copper lining of their pipes is not being destroyed.

    Gutters & Drains

    When installed properly and clean, your gutter and drainage system should easily be able to disperse rainwater safely away from your home or building. Unfortunately, if gutters and drains get clogged with leaves and other debris, a dam can form, leading water to overflow its bounds and cascade down the walls of your home. When your walls start to become continually wet, they will begin to break down and cause severe damage to the structural integrity of your home or property.

    Other Problems

    Homeowners worried about these, and other potential sources of water destruction should contact their local Riverside city restoration professionals. A professional will be able to help you quickly restore your home to its full comfort. At SERVPRO West Riverside City, we have years of experience in helping homeowners and property managers quickly remove and repair water problems.

    Locally Owned Company with National Resources

    We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of West Riverside City is close by and ready to respond to your flood or water damage emergency.

    Earthquake Preparedness in Riverside City

    11/12/2018 (Permalink)

    Community Earthquake Preparedness in Riverside City Photo by Fema News Photo- The devastation after the San Francisco earthquake in 1989

    Tuesday, October 17, 1989:

    A powerful 6.9 earthquake shook San Francisco for a minimum of ten consecutive seconds...

    It was during the Game 3 warm-up. Some 12,000 homes were wrecked beyond habitability. Natural gas lines ruptured and set fires to buildings in the Marina district.

    Earthquakes can collapse buildings and cause heavy items to fall, resulting in injuries and property damage.  

    We all know that earthquakes are a common occurrence in California and other parts of the West Coast regions, but earthquakes can happen at any time of the year and occur without warning.  After the initial earthquake, the aftershock may follow.  Most are smaller than the initial earthquake but larger magnitude aftershocks also occur.   Earthquakes may cause household items to become dangerous projectiles; cause buildings to move off foundations or collapse, damage utilities, roads and structures such as bridges and dams, or cause fires and explosions. They may also trigger landslides, avalanches, and tsunamis.

    SERVPRO of West Riverside City wants to emphasize the importance of preparation before an earthquake strike.  By making an effort to be prepared and having a plan of action in place, you can lessen the impact a disaster might have on you, your home and your family.

    Learn and follow these steps now to PREPARE before, during, and after an earthquake.

    What to Do Before an Earthquake:

  • Make sure you have a fire extinguisher, first aid kit, a battery-powered radio, a flashlight, and extra batteries at home.
  • Secure items that could fall or move and cause injuries or damage such as; bookshelves, picture frames, mirrors, light fixtures, televisions, computers, hot water heaters, etc.
  • Learn how to turn off the gas, water, and electricity.
  • Make up a plan of where to meet your family after an earthquake.
  • Don’t leave heavy objects on shelves as they can fall during an earthquake.
  • Learn the earthquake plan at your school or workplace.
  • What to Do During an Earthquake:

  • Stay calm and stay put.
  • If you’re indoors, DROP to the ground; take COVER by crawling under a sturdy table or stand in a doorway. If under a desk or heavy table, cover your head and neck with your arms and HOLD ON until the shaking stops.
  • If there isn’t a desk or sturdy table nearby, crawl away from windows, next to an interior wall. Stay away from glass, windows
  • If you’re outdoors, stay away from building, trees, power lines or anything that might fall.
  • If you’re driving, move away from overpasses, stop slowly in a safe area and stay in your vehicle.
  • Don’t use elevators (they’ll probably get stuck anyway). Don’t run out of the building during the shaking as objects may be falling off the building and cause serious injuries or death.
  • What to Do After an Earthquake:

  • When the shaking stops, check yourself and others for injuries.
  • If the building is damaged, safely evacuate, go to an open space away from damaged areas.
  • Check water, gas, and electric lines for damage. If any are damaged, shut off the valves to avoid fire and hazardous leaks.
  • Be careful of around broken glass and debris
  • Inspect your chimneys for unnoticed damaged that could lead to fires.
  • Stay away from beaches. Tsunamis sometimes hit after the ground has stopped shaking.
  • If you’re at school or work, follow the emergency plan or the instructions of the person in charge.
  • If your home or business suffers from earthquake damage, call our professionals at SERVPRO of West Riverside City.  We can respond quickly and help make disasters, "Like it never even happened."

    Any Questions - Call Us Today 951-351-8033

    SERVPRO is a Proud Sponsor of the First Responder’s Bowl

    11/7/2018 (Permalink)

    SERVPRO First Responder Bowl at Cotton Bowl Stadium

    SERVPRO of West Riverside City is excited to announce that the Cotton Bowl Stadium football bowl game in f Dallas has been renamed the SERVPRO First Responder Bowl!  

    We’re proud to honor and support the service of all America’s First Responders.  These brave men and women keep our communities safe every day of the year. First Responders include firefighters, police, EMS workers, military members, and more.

    Kickoff is set for December 26, 2018 at 12:30 P.M. Central.  ESPN will televise the game, and tickets go on sale in September.  

    "We are proud to present the SERVPRO First Responder Bowl dedicated to honoring some of the hardest working men and women in our country," says CEO of SERVPRO Industries, Sue Steen. "We recognize the dedication and selfless acts of our First Responders and are honored to help highlight and celebrate the commitment of these everyday heroes."

    The 2018 SERVPRO First Responder Bowl is part of almost 90 years of history of games played at Cotton Bowl Stadium on the grounds of Fair Park in Dallas.

    “This is an exciting change, and we are humbled by the fact that an actual bowl game has been named exclusively for the first responders of this country,” says Dallas Fire Rescue Fire Chief David Coatney.

    “We are truly honored to have a bowl game here in Dallas named after the hard working men and women serving and protecting communities across this country. It always feels great to be recognized, and I know our officers and firefighters are touched by this overwhelming show of support,” says Dallas Police Chief, Ms. Renee Hall.

    SERVPRO has always had a very special relationship with America’s First Responders and we have a deep and strong appreciation for their efforts. Many times we follow them as “second responders” after fires, storms and other emergencies. It is a tremendous privilege to honor these brave men and women and spotlight their service and sacrifices made for us all. It’s hard to think of a more appropriate cause or a more appropriate sponsor for this game. 

    Visit First Responder Bowl for information as it becomes available.

    What Should Renters Do After A Riverside Apartment Fire?

    11/5/2018 (Permalink)

    Fire damages can be devastating.  Even when your home isn’t completely affected, fire damage victims still have to handle significant losses.  When you’re a renter at an apartment complex, many questions may enter your mind:

  • Is the apartment complex responsible for fire damage costs or am I?
  • Does my insurance cover my fire damage?
  • Where will I go?
  • How will I get all my stuff back?
  • How long will it take to get my apartment back?
  • Handling a fire damage can easily become overwhelming.

    We’ve helped many renters that have experienced a fire in their apartment in all of Riverside City.  Our team knows how to work with apartment complexes, landlords, and insurance providers to help restore your life.  We can help you, too.

    Apartment Fires and Insurance Claims

    When you call us to handle your fire damage restoration, you will be assigned a crew chief from our office.  Their responsibility is to establish a relationship with your insurance adjuster. They will communicate with them day to day about the status of your claim.  We’ll work with them to:

  • Establish your fire damage restoration coverage.
  • Ask for approval to clean and restore any contents that could be saved from the fire.
  • Ask for approval to clean your smoke and fire damaged clothing.
  • Ask for approval to store your contents as your apartment is being cleaned and restored.
  • Process and close your fire damage claim.
  • Content Cleaning (Household Items)

    Content is what we call everything that is inside your apartment.  They are all the belongings you and your family have inside.

    The first step when content cleaning is to identify all the items inside your apartment.  We separate them into two categories:

  • Salvageable.  These are items that can be cleaned, deodorized, and sanitized.  They are inventories and moved to our cleaning facility. Once they’re cleaned, we store them until you’re ready to receive them again.
  • Unsalvageable.  These are items that are permanently damaged and cannot be cleaned.  We do our best to identify these items and report them to your insurance company so they can determine the replacement cost.  Sometimes, the contents are so badly burnt that we cannot identify them. After we have identified everything we and send the inventory to your insurance company, we ask for your permission to dispose of them.
  • Trusted Leader in Fire Damage Restoration in Riverside California

    SERVPRO of West Riverside City  is a water damage restoration and fire and smoke damage restoration company in Riverside, California. With our crew responding immediately to jobs, we are faster to any size disaster.

    We are available for 24 hour emergencies every day of the year. We can be reac

    10 Things You Should Know About Mold

    10/29/2018 (Permalink)

    Mold Remediation 10 Things You Should Know About Mold Mold in a residential home in Riverside

    Tips from our friends from United States Environmental Protection Agency (EPA)

    1. Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma and other respiratory complaints.
    2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
    3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
    4. Fix the source of the water problem or leak to prevent mold growth.
    5. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
    • Venting bathrooms, dryers and other moisture-generating sources to the outside
    • Using air conditioners and de-humidifiers
    • Increasing ventilation
    • Using exhaust fans whenever cooking, dishwashing and cleaning
    6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
    7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
    8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
    9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
    10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.
    Contact Us 951-351-8033 to ask a question, provide feedback, or report a problem.

    From EPA.gov

    Halloween Fires-Ensure that Halloween is a safe holiday for everyone in Riverside

    10/24/2018 (Permalink)

    Fire Damage Halloween Fires-Ensure that Halloween is a safe holiday for everyone in Riverside Halloween fires occurred most frequently in the late afternoon and early evening hours, peaking between 6 p.m. and 7 p.m.

    Candle flames and flammable costumes can be a dangerous combination

    • COSTUMES: Flame-resistant fabrics, such as polyester and nylon, are best. They should be brightly colored or trimmed with reflective tape to make them visible to motorists at dusk and in the dark.
    • MASKS: Check that eye holes are large enough to allow full visibility and nose holes allow for adequate breathing.
    • CANDLES: Keep candle-lit jack-o-lanterns and other decorations where children cannot brush against the flame. Try LED lights instead.
    • TREATS: Put reflective tape on treat bags. No toys with small parts for children under 3.

    October is Fire Protection Month here in West Riverside and across the US

    10/22/2018 (Permalink)

    Pet Fire Safety

    Home fires are the most common disaster that the American Red Cross responds to – and also the most preventable. 

    • The best way to protect your pets from the effects of a fire is to include them in your family plan. This includes having their own disaster supplies kit as well as arranging in advance for a safe place for them to stay if you need to leave your home.
    • When you practice your escape plan, practice taking your pets with you. Train them to come to you when you call.
    • In the event of a disaster, if you must evacuate, the most important thing you can do to protect your pets is to evacuate them, too. But remember: never delay escape or endanger yourself or family to rescue a family pet.

    Prevent Your Pets from Starting Fires

    The National Fire Protection Association estimates that nearly 1,000 home fires each year are accidentally started by the homeowners' pets.

    The American Kennel Club and ADT Security Services have joined forces to provide the following tips:

    • Extinguish Open Flames - Pets are generally curious and will investigate cooking appliances, candles, or even a fire in your fireplace. Ensure your pet is not left unattended around an open flame and make sure to thoroughly extinguish any open flame before leaving your home.
    • Remove Stove Knobs - Be sure to remove stove knobs or protect them with covers before leaving the house - a stove or cook top is the number one piece of equipment involved in your pet starting a fire.
    • Invest in Flameless Candles - These candles contain a light bulb rather than an open flame, and take the danger out of your pet knocking over a candle. Cats are notorious for starting fires when their tails turn over lit candles.
    • Secure Young Pets - keep them confined away from potential fire-starting hazards when you are away from home such as in crates or behind baby gates in secure areas.

    Help Firefighters Help Your Pets

    • Keep pets near entrances when away from home. Keep collars on pets and leashes at the ready in case firefighters need to rescue your pet. When leaving pets home alone, keep them in areas or rooms near entrances where firefighters can easily find them.
    • Affix a pet alert window cling and write down the number of pets inside your house and attach the static cling to a front window. This critical information saves rescuers time when locating your pets. Make sure to keep the number of pets listed on them updated.

    Fire Safety for Kids in West Riverside City

    10/17/2018 (Permalink)

    Fire Damage Fire Safety for Kids in West Riverside City Teach children the importance of remaining at a safe distance from a stove

    Tips from our friends at American Red Cross

    A home fire is a devastating event, and one that you never count on happening. Your children are most at risk when this disaster occurs. In fact, children under five are twice as likely as other people to die in a home fire. Tragically, many home fires are started by children playing with dangerous household items – especially lighters and matches. Taking sensible precautions in the home and teaching your child how to escape from a fire can help your family avoid this type of heartbreak.            

    Prevent Your Child from Starting Fires

    The U.S. Fire Administration estimates that 300 people are killed and $280 million in property is destroyed each year as the result of children playing with fire.

  • Keep matches, lighters and other ignitable substances in a secured location out of your child’s reach. Only use lighters with child-resistant features.
  • Invest in flameless candles. These candles contain a light bulb rather than an open flame, and take the danger out of your child knocking over a candle.
  • Help Your Child Survive a Fire

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. Once a month check whether each alarm in the home is working properly by pushing the test button. Replace batteries in smoke alarms at least once a year. Immediately install a new battery if an alarm chirps, warning the battery is low.
  • Teach your children what smoke alarms sound like and what to do when they hear one.
  • Ensure that all household members know two ways to escape from every room of your home, and where to meet up outside..
  • Practice your fire escape plan at least twice a year and at different times of the day. Practice waking up to smoke alarms, low crawling and meeting outside. Make sure everyone knows how to call 9-1-1.
  • Emphasize “get out, stay out.” Only professional firefighters should enter a building that is on fire—even if other family members, pets or prized possessions are inside.
  • Use quick-release devices on barred windows and doors. Security bars without release devices can trap you in a deadly fire. If you have security bars on your windows, be sure one window in each sleeping room has a release device.
  • Consider getting escape ladders for sleeping areas on the second or third floor. Learn how to use them, and store them near the windows. 
  • Common Mistakes You're Making with Your "Small" Water Damage in West Riverside City

    10/15/2018 (Permalink)

    When Water Damage Strikes

    When finding themselves in the midst of a water damage event, many people immediately react by jumping in and cleaning up the mess. Beginning the restoration process as soon as possible is important, but starting before you have taken the necessary steps or know exactly what you are doing could actually make things worse in the end. To help avoid these mishaps, a few of the most common mistakes in water damage clean up are listed below. The most critical mistake to not make is failing to hire a professional restoration company to do the dirty work for you. SERVPRO of West Riverside City is your local expert to help you navigate the “waters”.

    Mistake #1- Not Having the Job Done RIGHT the First Time

    Adopting the “do it yourself” approach when it comes to water damage clean-up is often the go-to mindset. However, this is usually a more difficult process than people think. It can be a long process and following the proper procedures is very important. For example, if you neglect to begin airing out your home by opening up windows and doors for ventilation and using fans to dry things out as soon as possible, the damage will eventually be worse.

    Mistake #2- Not Being Completely Thorough

    As mentioned above, the water damage restoration process done right requires that you be very thorough. Cutting corners and major shortcuts will not make a big difference and can actually cause more damage. It is better to have the job done right up front, but it will not happen overnight. To ensure all the water is removed and mold will not begin to grow on and in your walls, ceilings, and carpet, you will want to make sure your contractor is certified to do the work needed in an appropriate time frame.

    Mistake #3- Waiting Too Long

    It can be tempting to put off dealing with flooding or water damage when it’s just a small incident, especially when life is hectic. Even minor flooding can lead to major damage in the long run. The water seeps into walls and flooring over time when not dried properly and can cause structural damage and mold growth. It’s not worth the risk to procrastinate. It could save you a lot of time, heartache, and money in the long run.

    Mistake #4- Not Involving a Certified Restoration Company

    Trying to tackle the water damage restoration process on your own is great undertaking. Having it done right the first time requires the proper expertise, the right equipment, and enough time to be as thorough as required. Though it may seem like you have the time and resources to clean it up, you will soon realize the process is more involved than originally thought. Should you ever find yourself in a situation where your home or business has been compromised by flooding or water damage, don’t hesitate to contact the professionals at SERVPRO of West Riverside City.

    Let SERVPRO of West Riverside City help you recover your property properly following a water damage event. Call us today – 909-351-8033.

    How to Prevent Outdoor Cooking Fires!

    10/10/2018 (Permalink)

    Fire Damage How to Prevent Outdoor Cooking Fires! Place your grill at least 3 feet from siding, deck railings, eaves and overhanging branches.

    Grill fires cause an estimated $37 million in property loss each year.

  • Almost half of home grill fires happen between 5 and 8 p.m.
  • Fifty-seven percent of home grill fires occur during the months of May, June, July and August.
  • Patios, terraces, screened-in porches and courtyards are leading home locations for grill fires.
  • Seventy-nine percent of all home grill fires involve gas grills.
  • “Mechanical failure, malfunction” is the leading factor in the start of grill fires. Leaks or breaks of containers or pipes are often to blame.
  • Source: Grill Fires on Residential Properties 

    Grilling fire safety tips:

  • Only use grills outdoors, away from siding and deck railings.
  • Clean grills often and remove grease or fat build-up.
  • Make sure your gas grill lid is open before lighting.
  • Have a 3-foot safe-zone around grills and campfires. Keep kids and pets away from the area.
  • Dispose of coals after they have cooled in a metal can.
  • Never leave grills, fire pits and patio torches unattended.
  • Oct 7-13 is Fire Prevention Week

    10/8/2018 (Permalink)

    Fire Damage Oct 7-13 is Fire Prevention Week SERVPRO of West Riverside city increasing awareness of the life-saving and financial benefits of home fire sprinklers in our community.

    More than 50 percent of cooking fires are caused by grease according to the National Fire Protection Association (NFPA)...

    “Look. Listen. Learn. Be aware – fire can happen anywhere.”

    Prevent Kitchen Fires

    Did you know? Cooking is the main cause of home fires and fire injuries. You can prevent cooking fires. Take these steps to keep your family safe!

    Smoke alarms

    Three out of five home fire deaths result from fires in properties without working smoke alarms.

    • Choose interconnected smoke alarms, so when one sounds, they all sound.
    • Put smoke alarms inside and outside each bedroom and sleeping area. Put alarms on every level of the home.
    • Make sure your smoke alarms work. Your family is not safe if they can’t hear the smoke alarms.
    • Test smoke alarms every month and replace 9-volt smoke alarm batteries at least once every year.
    • Smoke alarms do not last forever. Get new smoke alarms every 10 years.
    • When you hear a smoke alarm, you may have less than 2 minutes to get everyone outside and safe.

    Fire Escape plan

    If there is a fire in your home, you could have less than 2 minutes to get out safely once the smoke alarm sounds.

  • Make a fire escape plan. Draw a map of each level of your home showing all doors and windows. Discuss the map with everyone who lives with you.
  • Plan two ways out of every room. Choose an outside meeting place in front of your home.
  • Make a fire escape plan around your abilities. If you need to use a wheelchair or a cane, make sure you can get to it easily and get out quickly. If you wear hearing aids or eyeglasses, put them next to your bed while you are sleeping.
  • Make sure all doors and windows open easily.
  • Practice your fire escape plan by having a home fire drill at least twice a year with everyone in the home.
  • If there is a fire in your home, get out and stay out. Never go back inside for people, pets or things.
  • Home Fire Sprinklers

    Installing sprinklers and smoke alarms in your home increases your chance of surviving a fire by more than 82 percent.

  • Safer fire service: The risk to firefighters is much less. Sprinklers reduce the heat, flame and smoke from a fire.
  • Fast response: Home fire sprinklers are more sensitive to heat than those found in businesses or industrial buildings. This means the fire will be detected much sooner.
  • Can blend with your home decor: You can buy home fire sprinklers in different colors. Some can be installed flush with the ceiling, so you will hardly notice they are there.
  • Reliable: Home fire sprinklers only spray when the temperature in the room rises quickly. The sprinkler above the fire is the only one that sprays.
  • Investment protection: Sprinklers can prevent devastating home damage by putting out flames quickly. Sprinklers can limit the damage caused by smoke and fire. They are less damaging than water damage caused by firefighting hose lines.
  • Easy installation: Installing a home sprinkler system in a home under construction or being remodeled requires a little extra piping and labor and greatly increases the safety of residents.
  • Low water requirement: Home fire sprinklers can be connected to the home water supply. They require less water than business and industrial systems.
  • Low cost: A sprinkler costs about $1.35 per square foot. This cost is about the same as upgraded cabinets or carpet.
  • Lower insurance: Installing a sprinkler system has the potential to lower insurance rates by 5-15 percent by meeting code requirements.
  • October is Fire Protection Month here in West Riverside and across the US

    10/3/2018 (Permalink)

    Tips for Making a Claim After a Fire

    When a fire damages your home in Riverside, CA, you may not be in the right frame of mind for making good decisions. The decisions you make regarding your fire insurance claim, however, can affect how much of the fire restoration is covered by your insurer. Here are three tips to help you think through the process rationally and hopefully get the settlement you need to restore your home. 

    1. Call Insurance Company

    One of the first calls you make after a fire has ravaged your home is to the insurance company. Timely reporting is essential to getting your claim processed and approved. As soon as the company receives your call, an assessor can be sent to review the damage and substantiate your claim. 

    2. Call Professional Restorers

    After a fire, your home is likely permeated with the odor of smoke and soot damage. Firefighters probably had to use a lot of water to put out the fire, resulting in water damage as well. Certified fire restoration specialists offer both smoke cleaning and water damage remediation to fix the problems in your home. They often offer board-up services to secure the house during the restoration process, and they can give you an estimate on what the repairs are going to cost, which can back up your claim with the insurance company.

    3. Don't Touch Anything

    Once you have made the necessary calls and the waiting begins, you may be tempted to start cleaning up the damage yourself. Fight the urge to do so. The insurance agent that comes to assess the damage needs to see it as it is, and without the knowledge and skills of the specialists, you may cause more damage. While you wait, it is a good idea to take pictures of the damage as long as it is safe to do so.

    You may feel powerless when your home suffers fire damage. By calling the appropriate professionals and waiting on their guidance, however, you can speed up the fire restoration process.

    October is Fire Protection Month here in West Riverside and across the US

    10/2/2018 (Permalink)

    As Fire Prevention Week approaches, the West Riverside City Fire Department encourages residents to “Look. Listen. Learn.” What does that mean?

  • Look for places fire could start.
  • Listen for the sound of the smoke alarm.
  • Learn 2 ways out of every room.
  • Every year, the majority of fire deaths in North America happen at home. Today’s home fires burn faster than ever. In a typical home fire, you may have as little as one to two minutes to escape safely from the time the smoke alarm sounds.

    Home Fire Escape Planning:

     • Home fire escape planning and drills are an essential part of fire safety. A home fire escape plan needs to be developed and practiced before a fire strikes.

    • A home escape plan should include the following:

    1. Two exits from every room in the home – usually a door and a window
    2. Properly installed and working smoke alarms
    3. A meeting place outside, in front of the home, where everyone will meet after they exit
    4. A call to 9-1-1 or the local emergency number from a cell phone or a neighbor’s phone Smoke Alarms

    • Smoke alarms detect and alert people to a fire in the early stages. Smoke alarms can mean the difference between life and death in a fire.

    • Working smoke alarms cut the risk of dying in a home fire in half.

    • Install smoke alarms in every sleeping room, outside each separate sleeping area, and on every level of the home, including the basement.

    • Test smoke alarms at least once a month using the test button.

    • Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond. Cooking

    • Cooking is the leading cause of home fires and home fire injuries. The leading cause of fires in the kitchen is unattended cooking.

    • Stay in the kitchen when you are frying, boiling, grilling, or broiling food.

    • If you are simmering, baking, or roasting food, check it regularly and stay in the home.

    • Keep anything that can catch fire away from your stovetop. Heating

    • Heating equipment is one of the leading causes of home fires during the winter months.

    • Space heaters are the type of equipment most often involved in home heating equipment fires.

    • All heaters need space. Keep anything that can burn at least 3 feet (1 meter) away from heating equipment.

    • Have a 3-foot (1-meter) “kid-free zone” around open fires and space heaters.

    • Purchase and use only portable space heaters listed by a qualified testing laboratory.

    • Have a qualified professional install heating equipment.

    • Maintain heating equipment and chimneys by having them cleaned and inspected by a qualified professional

    For more information on recovering from fire damage, contact SERVPRO of West Riverside City- 951-351-8033, were here to help our neighbors

    How To Safely Put Out a Grease Fire

    9/27/2018 (Permalink)

    More than 50 percent of cooking fires are caused by grease according to the National Fire Protection Association (NFPA)

    Your home’s kitchen is where heat, electricity, water, and grease come together. It’s no wonder, kitchen fires are the number one cause of home fires.  And the most common type of kitchen fire is a grease fire.  A grease fire is extremely dangerous as it can get out of control quickly and spread from the stove throughout the kitchen and other rooms of the house. 

    There are two common types of grease fires in the kitchen.  One is in the cooking pan itself and the other is under the burner in the drip pan. Often, drip pan fires result from previous cooking sessions. When something is spilled into the drip pan it cannot be cleaned until the burner and the stove has cooled.  It’s not uncommon for people to forget to go back and clean the drip pan, setting themselves up for trouble the next time they cook.    

    Here are some tips for preventing kitchen grease fires:

    1. Before cooking anything, make sure the burner is cool and wipe up any spills in the drip pan and around the burner before turning on the heat.
    2. The most common reason for a grease fire is leaving a hot pan unattended. Keep your eye on all pans while cooking.
    3. Pay attention to heat ratings for cooking oil. Some oils can be heated more than others before catching fire.  If you are cooking and the oil starts to smoke, it is too hot.  The flash point of a grease fire is 500 degrees Fahrenheit.  Grease will smoke furiously before it ignites, so if you notice smoke, turn down the heat immediately.
    4. Keep cookbooks, towels, paper towels and anything combustible away from the stove. A grease fire can quickly turn into a bigger fire if it catches onto other combustibles. 
    5. Avoid heating grease before putting food into it. Food can fall quickly into the grease and make it splash out, causing grease burns to you or hitting the heat source and catching fire.
    6. When deep frying, use a pan or cooking container designed for deep frying that will allow equal space of the grease and food contents above what you are frying. For example, if you are cooking chicken and the grease and chicken are three inches deep, the pan sides should be at least six inches deep. 
    7. Have a class ABC fire extinguisher in your kitchen. Experts recommend having at least three fire extinguishers in your home; in the kitchen, garage and main living area.
    8. If a pan does catch fire, the best thing to do is smoother it, by using an oven mitt and placing a lid on top of the pan or by using a fire extinguisher. NEVER throw water on the fire or try to run it to the sink or outside. 

    And if a kitchen grease fire does get out of control, resulting in damage or odor to your home, our experts at SERVPRO of West Riverside are here to help.  We can clean your home "Like it never even happened."   

    Prepare For Emergencies Now: Information For Pet Owners.

    9/25/2018 (Permalink)

    Storm Damage Prepare For Emergencies Now: Information For Pet Owners. SERVPRO West Riverside City mascot, Ellie, is ready for any emergency!

    Preparing Your Pets for Emergencies Makes Sense. Get Ready Now.

    If you are like millions of animal owners nationwide, your pet is an important member of your household. The likelihood that you and your animals will survive an emergency such as a fire or flood, tornado or terrorist attack depends largely on emergency planning done today. Some of the things you can do to prepare for the unexpected, such as assembling an animal emergency supply kit and developing a pet care buddy system, are the same for any emergency. Whether you decide to stay put in an emergency or evacuate to a safer location, you will need to make plans in advance for your pets. Keep in mind that what’s best for you is typically what’s best for your animals. If you must evacuate, take your pets with you if possible. However, if you are going to a public shelter, it is important to understand that animals may not be allowed inside. Plan in advance for shelter alternatives that will work for both you and your pets. Make a back-up emergency plan in case you can’t care for your animals yourself. Develop a buddy system with neighbors, friends and relatives to make sure that someone is available to care for or evacuate your pets if you are unable to do so. Be prepared to improvise and use what you have on hand to make it on your own for at least three days, maybe longer.

    SERVPRO Emergency Ready Profile

    9/20/2018 (Permalink)

    Storm Damage SERVPRO Emergency Ready Profile SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

    Are You "Ready for Whatever Happens" in Riverside?

    Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

    The SERVPROEmergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

    By working with SERVPRO of West Riverside City to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

    Call us Today for a No Cost Assessment
    of Your Facility!

    What Happens When You Call Us?

    9/17/2018 (Permalink)

    Got Water Damage? Wonder What Happens once you Call?

    Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.
  • Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.
  • 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.
  • More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
  • Here at SERVPRO of West Riverside City we specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Emergency Preparedness Month-Life Saving Skills for Riverside City

    9/12/2018 (Permalink)

    What You Should Know About Life Saving Skills

    • Know basic preparedness skills to protect your family and home.
    • Eliminate common electrical and fire hazards around your house and property.
    • Install smoke, carbon monoxide, and natural gas alarms and test them monthly.
    • Teach children what to do when they hear smoke, carbon monoxide, and natural gas alarms.
    • Place natural gas detectors on every level of your home and test them monthly.
    • Know how to turn off utilities like natural gas in your home.
    • Talk to your landlord or building manager about evacuation routes and fire safety.
    • Develop and practice a family communication plan and discuss it with your family.
    • Have emergency supplies in place at home, at work, and in the car.
    • Pay attention to alerts and warnings.
    • Know two ways out of your home in the event of a fire and practice evacuation plans.
    • Set some money aside from your income in case of an emergency.

    . Fire Safety

    • Do a fire drill with your children regularly.
    • Make sure your family knows two ways out of your home.
    • Identify two ways out of every room when making your fire escape plan.
    • Meet with your landlord or building manager to learn about the fire safety features in your apartment building.
    • #DidYouKnow your apartment building should hold a fire drill with residents once a year? You should participate.
    • Know your apartment building’s evacuation plan, in case of a fire.
    • Identify each exit in your apartment building before an emergency like a fire.
    • Memorize the number in case you have to find the exit in the dark.
    • Talk to your family about what they should do in a fire.
    • Put smoke, carbon monoxide, and natural gas alarms on every level of your home and close to bedrooms.
    • Be sure your smoke, carbon monoxide, and natural gas alarms work by testing them monthly.
    • Get a smoke, carbon monoxide, and natural gas alarm with flashing lights or vibrating signals if you’re deaf or hard of hearing.
    • Keep electrical cords tangle free to help prevent possible fires.
    • Remove electrical cords from under a carpet or rug. It is a fire hazard!
    • Do not overload power strips. This can cause a fire.

    Power Outage

    • Create or update your emergency supplies with this list: Build a Kit
    • Get ahead of the next disaster by making sure you have emergency supplies: Build a Kit
    • Gather the supplies you may need if there is a power outage Build a Kit
    • Have emergency supplies at home in case there is a power outage.
    • Learn what supplies you may need when a power outage happens at Power Outage
    • Stock up on batteries for flashlights, radios, medical devices, and phones in case there is a power outage.
    • Always have extra batteries in your emergency kit: Build a Kit
    • Ask your doctor or health care provider about how you can prepare for a power outage if you have medical needs.
    • Make sure your loved ones who use medical equipment can keep using it if there is a power outage.
    • Have medication for at least three days in your emergency supplies.
    • If you have medical needs and rely on medical equipment, make a plan before a power outage or other emergency: Home Medical Devices That Require Electricity
    • Keep water, non-perishable food and other supplies at home.
    • Check the expiration date on your emergency supplies, and replace any old items.

    Natural Gas

    • Protect your family by putting natural gas detectors in your home.
    • Install natural gas detectors throughout your house.
    • If you live in an apartment, talk to your building manger or landlord about how to turn off the gas in an emergency.
    • Carbon monoxide is deadly, colorless, and odorless. Put natural gas detectors in your home to detect carbon monoxide.
    • If you ever smell natural gas, Get Out! Call 9-1-1 once you get to a safe distance from your house.
    • Know how to turn off the gas in your home in case you ever have a gas emergency.
    • #DidYouKnow most natural gas detectors can detect propane and carbon monoxide? Select a detector that can handle both.
    • Get a detector that can check for several types of gases including natural, propane, and carbon monoxide.
    • Save money and get a natural gas detector that can check for propane and carbon monoxide too.
    • Gas shut-off procedures vary by gas meter. Learn your proper shut off procedure and tell everyone in your household.
    • Practice the proper gas shut-off procedure for your unit, BUT do not actually turn off the gas when practicing.
    • If you turn off the gas in an emergency, get a qualified professional to turn it back on.

    Emergency Plan

    • Know your alerts and warnings. Download the FEMA app to stay informed: Mobile App#LifeSavingSkills
    • Have a plan before an emergency. Get prepared at Checklist
    • Keep important documents in a safe place like a waterproof and fireproof safe or box.
    • Discuss with your family how you will communicate if there is an emergency.
    • Decide and practice your emergency plan with your family.
    • Know several evacuation routes before an emergency happens.
    • Houses, apartments, and high-rise buildings have different evacuation considerations. Make a plan for each: ready.gov/plan-for-locations
    • If you live in a mobile home, create an emergency plan that includes alternate shelter locations and practice getting there.
    • Ask your neighbor about their plans during an emergency. You may be able to work together.
    • Know where all the exit doors and stairs are on your apartment floor. Put this info in your emergency plan.

    Financial Preparedness

    • Save for a rainy day, you never know when it may pour. Here’s how: Financial Preparedness#LifeSavingSkills
    • Emergencies will happen, but your savings can be your fall back plan. Start saving today!
    • Create a budget that includes putting money into an emergency fund every month. Financial Preparedness
    • Pay yourself first! Before you spend, put a little bit of it in your savings account. Financial Preparedness#LifeSavingSkills
    • 56% of adults can cover a $400 emergency. Be part of the growing number who are savers and have an emergency fund.
    • Life can be unpredictable. It pays to have an emergency fund for when life happens.
    • Teach your kids this simple Life Saving Skill: save some money now to be one-step ahead when an emergency hits.
    • Your emergency savings can help you get life saving items like food, shelter, and water in an emergency. Saving Tips: Financial Preparedness
    • Saving money is not only a good practice, but puts you in a position to help loved ones and your community after a disaster. Learn to save: Financial Preparedness

     Build A Kit

    Make sure your emergency kit is stocked with the items on the checklist below. Most of the items are inexpensive and easy to find, and any one of them could save your life. Headed to the store? Download a printable version to take with you. Once you take a look at the basic items, consider what unique needs your family might have, such as supplies for pets, or seniors.

    After an emergency, you may need to survive on your own for several days. Being prepared means having your own foodwater and other supplies to last for at least 72 hours. A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

    Basic Disaster Supplies Kit

    To assemble your kit, store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

    A basic emergency supply kit could include the following recommended items:

    • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
    • Food - at least a three-day supply of non-perishable food
    • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
    • Flashlight
    • First aid kit
    • Extra batteries
    • Whistle to signal for help
    • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
    • Moist towelettes, garbage bags and plastic ties for personal sanitation
    • Wrench or pliers to turn off utilities
    • Manual can opener for food
    • Local maps
    • Cell phone with chargers and a backup battery

    Download the Recommended Supplies List (PDF)

    Additional Emergency Supplies

    Consider adding the following items to your emergency supply kit based on your individual needs:

    • Prescription medications
    • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
    • Glasses and contact lense solution
    • Infant formula, bottles, diapers, wipes, diaper rash cream
    • Pet food and extra water for your pet
    • Cash or traveler's checks
    • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
    • Sleeping bag or warm blanket for each person
    • Complete change of clothing appropriate for your climate and sturdy shoes
    • Household chlorine bleach and medicine dropper to disinfect water
    • Fire extinguisher
    • Matches in a waterproof container
    • Feminine supplies and personal hygiene items
    • Mess kits, paper cups, plates, paper towels and plastic utensils
    • Paper and pencil
    • Books, games, puzzles or other activities for children

    Maintaining Your Kit

    After assembling your kit remember to maintain it so it’s ready when needed:

    • Keep canned food in a cool, dry place
    • Store boxed food in tightly closed plastic or metal containers
    • Replace expired items as needed
    • Re-think your needs every year and update your kit as your family’s needs change.

    Kit Storage Locations

    Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and vehicles.

    • Home: Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.
    • Work: Be prepared to shelter at work for at least 24 hours. Your work kit should include food, water and other necessities like medicines, as well as comfortable walking shoes, stored in a “grab and go” case.
    • Vehicle: In case you are stranded, keep a kit of emergency supplies in your car.

    Find out more about our Emergency Ready Profile. 

    It is a start up approach that provides the critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO's Emergency Ready Profile, your business or home will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you get your property back in working order.

    Call us for more Information.

    National Emergency Preparedness Month in West Riverside City

    9/10/2018 (Permalink)

    Earthquakes

    An earthquake is the sudden, rapid shaking of the earth, caused by the breaking and shifting of underground rock. Earthquakes can cause buildings to collapse and cause heavy items to fall, resulting in injuries and property damage. Earthquakes can:

    • Happen anywhere – though higher risk areas include California, Alaska, and the Mississippi Valley;

    • Happen without warning;

    • Cause fires and damage roads; and

    • Cause tsunamis, landslides, and avalanches.

    If an earthquake happens, protect yourself right away. Drop, Cover, then Hold On!

    • If in a vehicle, pull over and stop.

    • If in bed, stay there.

    • If outdoors, stay outdoors.

    • Do not get in a doorway.

    • Do not run outside.

    HOW TO STAY SAFE WHEN AN EARTHQUAKE THREATENS

    Prepare NOW

    • Secure items, such as televisions, and objects that hang on walls. Store heavy and breakable objects on low shelves.
    • Practice Drop, Cover, then Hold On with family and coworkers. Drop to your hands and knees. Cover your head and neck with your arms. Crawl only as far as needed to reach cover from falling materials. Hold on to any sturdy furniture until the shaking stops.
    • Create a family emergency communications plan that has an out-of-state contact. Plan where to meet if you get separated.
    • Make a supply kit that includes enough food and water for at least three days, a flashlight, a fire extinguisher, and a whistle. Consider each person’s specific needs, including medication. Do not forget the needs of pets. Have extra batteries and charging devices for phones and other critical equipment.
    • Consider obtaining an earthquake insurance policy. Standard homeowner’s insurance does not cover earthquake damage.
    • Consider a retrofit of your building to correct structural issues that make it vulnerable to collapse during an earthquake.

    Survive DURING

    • Drop, Cover, then Hold On like you practiced. Drop to your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy furniture until the shaking stops. Crawl only if you can reach better cover without going through an area with more debris.

    • If in bed, stay there and cover your head and neck with a pillow.

    • If inside, stay there until the shaking stops. DO NOT run outside.

    • If in a vehicle, stop in a clear area that is away from buildings, trees, overpasses, underpasses, or utility wires.

    • If you are in a high-rise building, expect fire alarms and sprinklers to go off. Do not use elevators.

    • If near slopes, cliffs, or mountains, be alert for falling rocks and landslides.

    Be Safe AFTER

    • Expect aftershocks to follow the largest shock of an earthquake.
    • Check yourself for injury and provide assistance to others if you have training.
    • If in a damaged building, go outside and quickly move away from the building.
    • Do not enter damaged buildings.
    • If you are trapped, cover your mouth. Send a text, bang on a pipe or wall, or use a whistle instead of shouting so that rescuers can locate you.
    • If you are in an area that may experience tsunamis, go inland or to higher ground immediately after the shaking stops.
    • Save phone calls for emergencies.
    • Once safe, monitor local news reports via battery operated radio, TV, social media, and cell phone text alerts for emergency information and instructions.

    • Use extreme caution during post-disaster clean-up of buildings and around debris. Do not attempt to remove heavy debris by yourself. Wear protective clothing, including a long-sleeved shirt, long pants, work gloves, and sturdy, thick-soled shoes during clean-up.

    The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

    As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

    Are You Ready?

    The SERVPRO Emergency READY Profile

    Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency.

    – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster.

    – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.

    – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin.

    – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information.

    – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

    Call Us Today To Get Started!

    National Preparedness Month in West Riverside

    9/6/2018 (Permalink)

    September is National Preparedness Month (NPM)

    Recognized each September, provides an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year. This National Preparedness Month will focus on planning, with an overarching theme: Disasters Happen. Prepare Now. Learn How.   

    Take time to learn lifesaving skills − such as CPR and first aid, check your insurance policies and coverage for the hazards you may face, such as flood, earthquakes, and tornadoes. Make sure to consider the costs associated with disasters and save for an emergency. Also, know how to take practical safety steps like shutting off water and gas.

    The devastating hurricanes and wildfires of 2017 reminded the nation of the importance of preparing for disasters.  Often, we will be the first ones in our communities to take action after a disaster strikes and before first responders arrive, so it is important to prepare in advance to help yourself and your community.

    This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. You can take simple steps:

    * Plan to stay in business

    * Encourage your employees to become ready

    * Protect your investment

    *Visit https://www.ready.gov/september

    We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can also contact SERVPRO West Riverside City to find out more on how to be ready when disaster strikes with the Emergency READY Program.

    Important Tips:

    • Keep your family safe. Install natural gas detectors throughout your house.#PrepareNow #NatlPrep

    • Commit to learning and sharing life-saving emergency skills with the  #UntilHelpArrives training http://go.usa.gov/x5Xcm #PrepareNow

    • What’s deadly, colorless, and odorless?

    • Carbon monoxide. Protect your family by installing a carbon monoxide detector #PrepareNow #NatlPrep

    • Do you know how to turn off the gas in your home? Learn how to in case you ever have a gas emergency in your home. #NatlPrep

    • Be prepared for a power outage by having enough food, water, & medicine to last for at least 72 hours: www.ready.gov/kit #PrepareNow

    • Whether you need batteries for your remote or flashlight, always make sure you have spare batteries handy in an emergency: www.ready.gov/kit #PrepareNow #NatlPrep

    • Never use candles for emergency lighting. Use flashlights and stock up on extra batteries. #PrepareNow #NatlPrep

    • Do you have emergency supplies? Get ahead of the next storm or wildfire by making sure you’re ready in case you are asked to leave your home: www.ready.gov/kit #PrepareNow

    • Replace all home smoke alarms when they are 10 years old. #PrepareNow #NatlPrep

    • Put smoke alarms on every level of your home and test them monthly. #PrepareNow #NatlPrep

    • Keep anything that can catch fire away from your stovetop. #PrepareNow #NatlPrep

    • Keep anything that can burn at least 3 feet from your furnace, water heater, and other heat-generating equipment. #PrepareNow #NatlPrep

    • Have chimneys and vents cleaned and inspected by a qualified professional at least once a year to prevent home fires. #PrepareNow #NatlPrep

    • Practice how to “Drop down onto your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy covering until the shaking stops. More info at www.ready.gov/earthquake#PrepareNow

    • Do you know what to do when an emergency happens? Learn actions to save a life #UntilHelpArriveshttps://community.fema.gov/until-help-arrives #PrepareNow

    • Giving CPR to a person struck by lightning can save their life. Learn how to perform Hands-Only and how to use an AED to prepare for a health emergency. #PrepareNow

    Sewage Backup in Commercial Building in Riverside, CA

    9/5/2018 (Permalink)

    Commercial Sewage Backup in Commercial Building in Riverside, CA Sewage Backup in Riverside High School

    Work Place Water Damage is Restored by SERVPRO

    When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
     
    However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage.  Commercial water damage in Edison is surprisingly common year-round, and it can drastically effect the operation of your business. Here are some of the typical causes of water damage to commercial buildings. 
     
    1. Malfunctioning sprinkler systems 
    Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.  Be sure to have your sprinkler system inspected annually by professionals.

    2. Damaged appliances and equipment 
    This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water throughout your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
     
    3. Broken pipes and plumbing 
    Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. If you doubt the stability of some pipes contact a licensed plumber for a thorough inspection and assessment. 
     
    4. Backed up sewer lines 
    This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated water which can cause health effects and ruin products and office furnishings. SERVPRO of West Riverside City has certified technicians to deal with this type of water damage.
     
    If your business has suffered commercial water damage of any kind, SERVPRO of West Riverside City can get you back up and running again. Call us anytime at 951-351-8033 for fast help. Read more about sewage backups here.

    Water Damage in Upstairs Laundry Room, Riverside CA

    8/20/2018 (Permalink)

    Water Damage Water Damage in Upstairs Laundry Room, Riverside CA Drying the subfloor and drywall in upstairs laundry room.

    When someone mentions they have a laundry emergency, most people’s first thought would be a red wine or grass stain, but here at SERVPRO of West Riverside City a laundry emergency is a much BIGGER deal! What you aren’t thinking about is without proper inspection and maintenance those appliances you rely on can really lead to a serious disaster in your home.

    Washing Machines typically run a few times per week in most homes, and the typical life expectancy of a washing machine is 10-11 years, during that time it can wash up to 5,000 loads. Washers come with 3 hoses filled with water: hot water, cold water and a drain, that gives that appliance 3 opportunities to suddenly leave you with a laundry room flood, or worse widespread water damage.

    To complete a full cycle of laundry you have to put those wet clothes somewhere, and it is convenient that the clothes dryer is located right next to the washing machine, right? No one forgets to throw in the laundry detergent when doing a load, but forgetting to dispose of your dryer lint, well that can cause BIG problems. Dryer lint is very combustible, the accumulation of lint in your dryer and vent can reduce airflow, causing your dryer to overheat. An improperly vented dryer can have dangerous consequences and is a leading cause of fire damage in homes.


    Steps to prevent a laundry emergency in your home:

    1. Inspect the hoses on your washing machine regularly, remember to check for leaks thoroughly but be sure not to disconnect them. The best way to check is to start a small load on a short cycle and make sure you don’t see any water, with each cycle. Better yet replace rubber hoses with a stainless-steel option, they have a longer life span.

    2. Give your washer some room, keeping it 6” away from the wall can help prevent the hoses from kinking. Also, make sure you don’t see a lot of movement, an imbalanced washer can move around enough to loosen or cause added stress on your hose connections.

    3. If you seem to have continued problems with your washer install a flood stopper. It’s placed on the floor near your washing machine and when it detects water it can shut off the water supply.

    4. It is recommended to have your dryer exhaust system cleaned at least twice a year. Make sure you remove lint from your filter and underneath it every time you start a new load. Don’t use dryer sheets and fabric softener and remove the back of the dryer regularly to remove trapped lint.

    5. Check that your dryer vent outside is lifting/venting properly. When installing the duct line keep it as short as possible to accumulate less debris. Keep the area around your dryer free of dust and other debris.

    Accidents sometimes happen even after taking proper precautions and performing routine maintenance in your home. We here at SERVPRO of West Riverside City have responded to dozens of calls for water or fire property damage caused by laundry emergencies. We specialize in the cleanup and restoration of residential and commercial property after fire, smoke or water damage. Our professional staff has the equipment, expertise, and experience to respond faster to any size disaster.

    If you have a laundry emergency caused by Fire/Water Damage! SERVPRO of West Riverside City is always here to help!

    Providing 24 Hour Emergency service, 7 Days a week, 951-351-8033 we are just a phone call away!

    Water Damage Prevention Tips

    8/13/2018 (Permalink)

    We all know what water damage to homes and businesses look like after a flood or a heavy rain. Oftentimes, events such as these are unexpected, and if we aren’t prepared for what may happen during a stormy season, we can suffer more water damage than we need to.

    • DO REGULAR INSPECTIONS. Take a good look around your home or place of business; are you prepared for wet weather? Do exterior doors fit as tightly as they should, and are both doors and windows properly weather-stripped? The roof of your office or warehouse needs to be well-maintained, too, to protect your machinery, product, and staff furniture from water damage. The parking lot or driveway of your home or business needs to have a well-planned drainage system so that clients, employees, and family members can get to and from their vehicles safely. If people have to wade in from their cars, floors will suffer, and a slip-and-fall accident due to wet floors can be a disaster. Inspect the parking lots of your business regularly for potholes, especially after a storm. If you know you’ll see a lot of run-off from the parking area, consider using sandbags. Low-lying buildings next to a parking lot full of water can end up flooding, and you will want to plan ahead to prevent that from happening.
    • DO REGULAR UPKEEP AND MAINTENANCE. Rain gutters and spouts need to be checked on a regular basis. If your rain gutters become clogged with debris such as dead leaves or small branches, they aren’t going to be able to drain away rain water. As water backs up, it can leak back into the walls of your building, sometimes without you knowing it, and you can find yourself with water damage, and even mold. These types of issues can be alleviated by regular maintenance.
    • COMMUNICATE WITH PUBLIC SERVICES. Power lines and telephone poles near to your home place of business can be an issue when storm season comes if they are not in good condition. Contact your utilities companies and have them come take a look prior to wet weather to make sure you, your business, and your employees and loved ones will be safe. Be aware of the condition of any large trees on your property. If the grounds of your place of business become saturated, a tree with an unstable root base can fall and create problems for you, your employees, and your customers. Some trees and plants are the city’s responsibility, depending on where they are placed. Make sure you know who to call should the time come.

    The team here at SERVPRO of West Riverside City is standing ready to help in any way we can! We have the expertise to handle water and fire damage, and specialize in mold remediation. If you have sustained water damage to your property, give us a call today at 951-351-8033, or visit  on our website: SERVPRO of West Riverside City

    SERVPRO - A Qualified Mold Remediation Company

    8/1/2018 (Permalink)

    Mold Growth in your Home

    Mold is a microscopic organism called fungi that can grow anywhere there is a damp or wet environment, a food source (ranging from wood to tile and other organic based materials), and high humidity. If certain types of mold didn’t exist we wouldn’t have cheese or penicillin, but there are other types of mold that can create major health concerns. Some molds growing in your home also produce mycotoxins that can pose serious health risks to humans and animals. When people touch or breathe in these mold spores they can elicit nasal and sinus congestion, induce runny nose and eye irritation, and provoke respiratory problems such as chest tightness and sneezing fits. At SERVPRO West Riverside City we are committed to the protection of your property and the health of your family, so we have cutting-edge mold cleanup and restoration packages to suit your home repair needs.

    The first step for eliminating mold is to investigate your home for any sources of major indoor moisture. Pay special attention to piping connected to the roof, plumbing leaks, backed-up sewers, and the space around the humidifier or air conditioning unit. If you are a tenant you want to alert your property manager of potential water damage areas that should be fixed immediately.

    One way that you can safeguard your home against mold is to improve the ventilation in your residence.  Not all heating or cooling systems circulate fresh air into your home, so in order to help keep your home well-ventilated you should consider using kitchen and bathroom exhaust fans, window or attic fans, or a window air conditioner with the vent control open. If weather permits it’s always helpful to keep the window open as well.

    SERVPRO Does Mold Removal and Remediation

    If you are suffering from unwanted mold in your home SERVPRO West Riverside City, a quality mold cleaning company, can help alleviate some of your stress. The goal of our dedicated technicians is to make sure you are comfortable in your home, and if we can’t, then we aim to make the process as quick and painless as possible.

    Give us a call for a mold inspection. 951-351-8033

    Fire Damage Restoration Tips in Riverside, CA

    7/30/2018 (Permalink)

    Fire Damage Fire Damage Restoration Tips in Riverside, CA Contact us if you have any questions regarding a fire or smoke damage.

    Fire Restoration Help

    What To Do After A Fire

    • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
    • Keep hands clean so as not to further soil upholstery, walls and woodwork.
    • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
    • If electricity is off, empty freezer and refrigerator and prop doors open.
    • Clean and protect chrome with light coating of petroleum jelly or oil.
    • Change HVAC filter.
    • Tape double layers of cheesecloth over air registers.

    What NOT to Do After A Fire

    • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
    • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
    • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
    • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
    • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

    Have Smoke or Fire Damage? Call 951-351-8033

    Emergency Water Damage on Your Hands?

    7/25/2018 (Permalink)

    Water Damage Emergency Water Damage on Your Hands? Water Damage Experts Ready to Respond 24/7 365 Days a Year

    Have A Water Damage Emergency? Call 951-351-8033

             What To Do After Flooding

    • Remove excess water by mopping and blotting.
    • Wipe excess water from wood furniture after removal of lamps and tabletop items.
    • Remove and prop wet upholstery and cushions.
    • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
    • Turn air conditioning on for maximum drying in summer.
    • Remove colored rugs from wet carpeting.
    • Remove art objects to a safe, dry place.
    • Gather loose items from floors.


      What NOT to Do After Flooding
    • Don't leave wet fabrics in place. Hang furs and leather goods.
    • Don't leave books, magazines or other colored items on wet carpet or floors.
    • Don't use your household vacuum to remove water.
    • Don't use television or other household appliances.
    • Don't turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

    Mold Growth Problems Riverside, CA and surrounding areas

    7/23/2018 (Permalink)

    Mold Remediation Mold Growth Problems Riverside, CA and surrounding areas Mold can be very dangerous. Before you do anything to it have someone with mold experience come and take a look at it.

    If you suspect that your home or business has a mold problem, SERVPRO of West Riverside City has the training, equipment, and expertise to handle the situation.

    What to Do:
    Stay out of affected areas.
    Turn off the HVAC system and fans.
    Contact SERVPRO of Flagler County for mold remediation services.

    What Not to Do:
    Don’t touch or disturb the mold.
    Don’t blow air across any surfaces with visible or suspected mold growth.
    Don’t attempt to dry the area yourself.
    Don’t spray bleach or other disinfectants on the mold.

    Call our office to speak with one of our claim specialists to schedule an appointment with one of our Estimators. From Estimation to Completion, our team is ready to take care of your water damage restoration needs.

    If you have a mold problem, call us today 951-351-8033.

    Trained Water Damage Restoration Technicians

    7/18/2018 (Permalink)

    At SERVPRO of West Riverside City we strive to be the best in the business. When a water disaster strikes your home, we will be there within the hour to help. Our skilled technicians will explain the process to you and promptly begin work. Our training program includes the following:

    • IICRC Training
    • Employee Certification Training
    • Initial Franchise Training
    • e-Learnings
    • Continuing Education Classes

    SERVPRO of West Riverside City offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation.

    Call our office at 951-351-8033 to speak with one of our claim specialists to schedule an appointment with one of our Estimators. From Estimation to Completion, our team is ready to take care of your water damage restoration needs.

    Fire Restoration, Riverside CA and surrounding areas

    7/16/2018 (Permalink)

    Fire Restoration

    Often times after a fire people assume everything is a loss. When hiring professionals like SERVPRO of West Riverside City the process of restoration can save a lot of the presumed loss.  

    Professionals can clean smoke damage and restore items affected by a fire, but they must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause. The first thing that ash does to the home is discolor most surfaces. Anything that is made of plastic or was close to the fire will start discoloring within minutes, and within several hours, fiberglass and finishes on appliances will begin to yellow. Metals may also tarnish. After a few days’ pass, the ash will cause walls to discolor permanently, along with clothing and upholstery. Wood and vinyl will need to be refinished or replaced, and metal will start corroding.

    The fire, smoke and soot are the expected result of the fire and most people do not think of the damage the water used to extinguish the fire can cause. It is equally important to extract the water and dry the structure properly. If not dried properly even more damage can result in the future.

    Quick action to hire professionals such as SERVPRO of West Riverside City helps keep costs down as prevention of further damage is key. Without quick action metals may need to be replaced, carpet will permanently discolor and glass may be severely etched. It will also become apparent that the odors caused by the disaster may still be present and intense enough to not only be distracting, but in some cases harmful.  Because ash is acidic, the longer it takes to hire experts, the more destruction it will cause.
    This entire process is very detailed, and hiring a professional like SERVPRO of West Riverside City that can be trusted to do the job right is imperative.

    Each disaster needs its own special attention to detail and that is why SERVPRO of West Riverside City has a team that will come and assess the damage and create a scope of work needed to take you through the entire process of remediation through reconstruction to make it “Like it never even happened”.  You may visit http://www.SERVPROwestriversidecity.com/fire-smoke-damage-restoration to learn more.

    SERVPRO of West Riverside City professionals stand ready to help you 24/7  365 days a year 951-351-8033

    Prepare for the unexpected, Water Damage, Flood or Storm

    7/11/2018 (Permalink)

    Storm Damage Prepare for the unexpected, Water Damage, Flood or Storm Download the app and have SERVPRO help you prepare for the next emergency that might happen to your home or business

    Emergency Preparedness

    is usually discussed a few times a year, particularly at the beginning of storm season and then left to collect dust on the corner of a desk. Everyone knows it’s an important subject however it’s one of those items that keeps getting pushed to the proverbial tomorrow. Most people have a “plan” to get out however very few people have a true plan to get back in.

    No one plans on a disaster, but you can plan to be “Ready for whatever happens” and SERVPRO of West Riverside City wants to help you. SERVPRO has a tool designed to not only help you before the storm but also prepare you to get back to business after the storm. The Emergency Ready Profile is a no cost assessment of your property containing pertinent information about utilities, account #’s, priority contacts including your insurance. The profile is compiled on an App compatible with your smart device, therefore this information is always at your fingertips.

    If you’re tired of looking at the unfinished plan on the corner of your desk and want to quickly and effectively make a plan to reduce business interruption as well as protect your property and investments

    Call SERVPRO of West Riverside City today 951-351-8033

    Prevent Mold Growth in Bathrooms, Riverside, CA

    7/9/2018 (Permalink)

    Mold Remediation Prevent Mold Growth in Bathrooms, Riverside, CA Mold Growth Behind Bathroom Cabinets

    Fighting mold in your bathroom? That’s because showers, sinks, bathtubs and toilets are each high producers of lingering moisture, creating the perfect environment for mold to grow in.

    The good news is, there are preventative measures you can take to help combat mold growth in these areas, and stop it from spreading to the rest of your home:

    1. Make sure your bathroom is properly ventilated. Ventilation is key in regulating the amount of moisture in the air and keeps it from settling on surfaces where mold can grow. If you have a fan, make sure it is on or a window is open while you are showering so the steam can be directed away from the rest of the room.
    2. Once you finish taking a bath or shower, allow your bathroom fan to run for at least 30 minutes longer. This will give the air time to circulate.
    3. Mildew-resistant materials to the rescue! If you have a shower curtain or window curtains in your bathroom, make sure they are mildew resistant so mold can’t grow on them.
    4. Wipe down your shower often. Wiping down your shower after using it removes any lingering moisture that otherwise would have no place to go.
    5. Wash your shower curtain. Many people forget this one, but you should always wash your shower curtain at least once a month! Not only will it keep your bathroom looking fresh and clean, it will help remove any mold spores that could potentially grow and wreak havoc on the material.
    6. NEVER leave damp laundry on the floor. Or any laundry for that matter. When damp laundry is left on the floor, it creates the perfect breeding ground for mold spores. It also can ruin your clothes!
    7. Repair any water leaks. If any drains, faucets, or pipes are leaking water, it creates a constant source of moisture for mold to live on and grow from. Fix leaks immediately to reduce the chances of mold.

    SERVPRO Helps You Prevent Mold Growth in Bathroom in Riverside, CA.

    If you find mold, or suspect you may have mold in your home, give SERVPRO of West Riverside City a call and we will come inspect it for you. 951-351-8033

    Sewage Backups Means Black Water Damage in Norco

    6/27/2018 (Permalink)

    Water Damage Sewage Backups Means Black Water Damage in Norco This photo shows how we remove the affected flooring and drywall when dealing with a category 3 water emergency.

    Sewage backups are a dirty business—literally. Thankfully, we at SERVPRO of West Riverside City know exactly how to handle it. When toilets backup or start to overflow, sometimes it’s just a little toilet water that needs to be removed, but sometimes it is infinitely worse. The category of the sewage water (Category 1, 2 or 3) will directly affect how we treat the situation. With Category 1, we clean, disinfect and remove anything too saturated. On the other hand, Category 3 requires us to remove anything the water touched. Category 3 means you, the homeowner, could be in danger if we do not remove everything.

    A Norco homeowner recently experienced a Category 3 sewage backup. As with most sewage backups, it originated in the bathroom. It happened while the homeowner was not home, so when she returned it had already spread to other rooms. She knew she would need a professional to help her remove the damage, so she called her property manager who referred her to SERVPRO of West Riverside City. 

    As soon as the call came in, we sent our Project Manager to the home. His initial inspection found that the kitchen, bathroom and hallway were all affected. He also determined the water to be Category 3 sewage water, so he informed the homeowner anything the water touched would have to be removed for her safety. As soon as we had her approval (and the approval of her insurance), he called out our technicians.

    Our technicians ended up removing the lower cabinets in the kitchen as well as the backsplash and counter tops. From there, they moved to the bathroom where they removed the vanity, tile floor and shower tile. And then finally they moved to the hallway where they removed all the hallway carpet, baseboards and a foot of drywall. Once everything was removed we worked to disinfect every area and then we set up air scrubbers and dehumidifiers to make sure everything was dry and sanitary for the homeowner.

    She was so grateful for our work! She told us she could not have picked a better water damage company to come out to her home. Though her damage was extensive, she knew our ultimate priority was her safety and for that, she was grateful.

    To read more about what categories of water exist, click here.

    Call us today at 951-351-8033

    Should You Be Concerned About Cracks in Your Foundation?

    6/25/2018 (Permalink)

    General Should You Be Concerned About Cracks in Your Foundation? This photo shows one kind of slab leak, a slow leak from a pin hole.

    The foundation underneath your home serves a very important purpose. It’s what keeps your house aboveground, deters moisture, and insulates your home against the cold weather. When that foundation starts to form cracks, it should make any homeowner concerned. This is because properly developed foundations are created to withhold natural settling that occurs when a house ages. This means that if you see cracks in your home’s foundation, something is not right. Because of its seriousness, SERVPRO of West Riverside City wants to help educate others on how serious cracks in a home’s foundation can be. 

    What’s the big deal with having cracks in a home’s foundation?

    It doesn’t matter where the cracks are located or how big or small they become, finding a crack in the foundation is never a good sign, as it means that the foundation itself is moving. Because the foundation acts as the platform for a house to be built on, having the foundation move around only leads to structural problems and damages to your home. When cracks start to form, it can lead to many unwanted scenarios or events. Here are just a few: 

    1. Water damage.

    If there are cracks in your foundation, that means that the cracks can act as an entranceway for water to enter your home and ruin the basement and other parts of your house. Along with that, the water can help make the cracks larger and spread at a faster rate, which only means more damage to your home. 

    2. Degrading foundation.

    When a foundation starts to degrade, the water entering can cause the foundation to erode at a faster pace, which can also cause serious damage to a home. 

    3. Termites.

    Nobody wants to deal with termites. Unfortunately, cracks in a house’s foundation can help invite them into your home. The cracks make it very easy for them to gain access to your home. Once the termites are there, the repercussions are costly and no fun. 

    How do cracks form?

    All three items mentioned above are clearly things that no homeowner ever wants to deal with. Oftentimes the damage is not as bad if the cracks in the foundation are found earlier on. So what should a homeowner do? It helps to know the background as to how these cracks are formed in the first place. Here are a few ways cracks can form on your house’s foundation: 

    1. Earthquakes.

    Living in Southern California, earthquakes are a common occurrence. Along with the damage they can do to your personal items inside your house, earthquakes can also affect the foundation of your home. The stronger the earthquake, the weaker your foundation can become. Along with that, smaller earthquakes can also make current cracks worse, so beware of the possible damages caused by earthquakes. 

    2. Improper mix solution.

    The actual creation of a house’s foundation is very important as to whether or not cracks will form. If the foundation mixture has too much sand or water, it will not set properly, which overtime, can cause the foundation to erode.  

    3. Exposure to extreme heat. 

    An intense amount of sunlight exposure can cause concrete to expand during the day. When the sun goes down, the concrete can go back to its normal position. Having this constant expansion and shrinkage occur can cause your foundation to crack. 

    4. Leaks in the plumbing. 

    Having to deal with water leaks in your house is a pain and often very time consuming. But when a leak happens, don’t forget to check your home’s foundation. If there is an excess amount of water leaking into your basement, this can cause pressure against the foundation, making it more vulnerable to cracks. 

    5. Droughts or floods. 

    Southern California’s recent weather has caused quite a bit of chaos. First, there was the statewide drought. Then El Nino brought possible flooding issues to some homeowners. Both cases are no good for a house’s foundation. Droughts and floods can change the typical soil pressure around the foundation, which can then cause it to move and eventually crack. 

    How Water Can Damage a Home’s Foundation

    Water can have a huge impact on a home. Whether it’s a pipe leak or a flood, the damage it can bring to the home is overwhelming.  But on top of that, water can create major problems with a home’s foundation. Here is how water plays a major role in a home’s foundation damage. 

    1. Soils make a difference. 

    We can’t always escape water. At some point, rain or snow will hit your home. But there are certain soils that drain better than others. Those made out of loam or sand typically have good drainage, which means these soils don’t provide an issue with foundation damage. However, soils made out of clay are expansive and tend to absorb water around them. When the soil expands, it surrounds the foundation of a home and creates a pressure against the foundation. As this pressure starts to build against the foundation wall, cracks start to form. 

    2. The absence of water hurts, too.

    The absence of water can actually damage your foundation as well. In times of drought, the previously saturated soil under the foundation shrinks. This leaves a void in the soil that supports it, which can make the foundation drop or sink, causing damage to the foundation as well as the structure it supports. 

    So, what can I do to prevent it? 

    After reading about all of the terrible effects and damages a cracked foundation can have on a home, you may be wondering to yourself, “what can I do to prevent all of this from happening to my home?” Fortunately, SERVPRO of West Riverside City has compiled a list of tips to help you prevent water damage and a cracked foundation to your property. 

    1. Clean your gutters.

    Cleaning your gutters on a regular basis can help ensure good drainage. This in turn can help prevent cracks to your foundation.

    2. Test your sump pump.

    In order to avoid cracks forming within your foundation, be sure to test your sump pump at least once a year. If it’s storm season in your area, be sure to check it more frequently.

    3. Fix the water leaks.

    Any visible leaks should be repaired as soon as possible, in order to prevent any future water damage. Be sure to check for dark spots on ceilings or pipes, as it can also be an indicator of water damage. Evidence of water damage has the ability to create cracks in the foundation. If your home shows any signs of water damage, be sure to contact SERVPRO of West Riverside City, as we are leaders in the water damage removal process. 

    How Cracks in a Home’s Foundation Can Create Slab Leaks

    Oftentimes, a crack in a house’s foundation can lead to a slab leak in your home, which is another thing no homeowner wants to deal with. Fortunately, SERVPRO of West Riverside City has lots of experience in dealing with slab leaks. 

    Recently, SERVPRO of West Riverside City received a call from a homeowner who realized that the carpet in their bedroom was very wet in a specific area, which had no connection to plumbing. Unsure of what to do, the homeowner reached out to their insurance agent who referred him to SERVPRO of West Riverside City. 

    When we received their call, we immediately sent out our Project Manager to inspect the damage. After looking around the area, he realized that the homeowner had a slab leak that ended up affecting the bedroom, bathroom and laundry room. He reached out to Crew Chief and his team of technicians started to get the project underway immediately. 

    The SERVPRO of West Riverside City team had to remove the wet baseboards in all the rooms and the padding in the bedroom, but they were able to save the carpet by floating it. They then set up dehumidifiers and fans to help the rooms dry out. 

    The homeowner was very happy and appreciated all of SERVPRO of West Riverside City’s help. They were thrilled that we were able to save their carpet and grateful for our quick service. They let us know that if they’d call us for their future water damage needs. 

    If your home has been affected by a cracked foundation or has any other signs of water damage, give SERVPRO of West Riverside City a call! We are happy to help with any water damage problems. 

    Slab Leak Affects Riverside Kitchen with Water Damage

    6/20/2018 (Permalink)

    Water Damage Slab Leak Affects Riverside Kitchen with Water Damage Water Damage in Riverside Kitchen

    Water damage can happen to anyone at any time. Thankfully, you always have SERVPRO of West Riverside City at your disposal for any of your water damage remediation needs. Some of the calls we receive lead to projects that can be completed within a day or two, but others take a little bit longer. Depending on the damage, we will make sure to be at your house until the water damage is completely removed and safe for future living. We pride ourselves on our efficiency, so taking too much time should not be much of a problem.

    A homeowner in Riverside recently contacted us with a slab leak. His first call had been to his plumber, who came out and diagnosed the leak after the homeowner had noticed some damp laminate flooring. From there, the plumber told him that he needed to call a water damage company to take a look. The plumber recommended that he call SERVPRO of West Riverside City. 

    We immediately dispatched our Project Manager to the home to take a look at the damage. He found that the kitchen was luckily the only room affected, but unfortunately the damage was pretty extensive. He called our Crew Chief and technicians out to the scene to get the work started. 

    Our technicians ended up removing the lower cabinets as well as some drywall and laminate flooring. Then we set up air movers and dehumidifiers to make sure everything was completely dried all the way through and that mold would not be a threat in the future. Between the removal and the drying, the entire project took a full eight days to complete. 

    The homeowner was so happy with our work! Though it was a long eight days for him, he knew his home was safest in the hands of SERVPRO of West Riverside City and he would absolutely be calling us again in the future.

    Sewage Backup in Riverside High School

    6/19/2018 (Permalink)

    Water Damage Sewage Backup in Riverside High School This photo shows a recent sewage backup in a Riverside High School.

    Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of West Riverside City have specialized training and equipment to quickly and safely clean contaminants like sewage.

    Toilet Overflow or Sewer Backup?
    Call Today 951-351-8033

    Water damage can be classified by the three types of contaminated water. SERVPRO of West Riverside City will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

    The three types of contaminated water:

    Category 1: "Clean Water"

    Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

    • Water from a clean source like a broken water line
    • If left untreated, can degrade into category 2 or 3

    Category 2: "Gray Water"

    Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

    • May contain bacteria and viruses
    • Can quickly degrade into category 3 if left untreated

    Category 3: "Black Water"

    Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup

    24 Hour Emergency Service

    Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of West Riverside City are available 24 hours a day, 365 days a year. We are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

    SERVPRO Offers Mold Damage Remediation in Riverside, CA

    6/13/2018 (Permalink)

    Mold Prevention

    With the summertime heat right around the corner, it isn’t uncommon to find moisture and heat coexisting on the same surfaces in your home.  Recently SERVPRO West Riverside City helped a distraught client that was headed out of town before he discovered harmful mold growing in his home.

    Our client was initially distressed because he was all set to go away when he noticed the hazardous green and black mold spots but he still didn’t want to cancel his travel plans. The experienced SERVPRO West Riverside City mold damage remediation team immediately rushed to his rescue to create a mold damage repair plan. SERVPRO of West Riverside City technicians identified, assessed, and cleared the mold in the structure of his home by using a specialized anti-microbial disinfectant treatment to prevent the spread of mold spores that can make one sick and spread infectious diseases.

    Mold poses the biggest health threat for infants, children, pregnant women, the elderly, and individuals with existing respiratory conditions.

    How to find Mold in your Home

    One way to detect mold in your home is to look out for any foul, musty odors. Often dangerous mold spores are located in air ducts and wall cavities and mold may not be seen but is still present. Mold grows rapidly in dark damp crevices so the best defense against mold damage is prevention.

    • Keep it clean: If you notice any musty odors, which can occur before the mold spots show up, use bleach, borax, or vinegar to disinfect the area thoroughly.
    • Do the laundry: During the summer many of us like to go swimming, but don’t leave soiled clothes out in places where they will not dry within an hour.

    If you are looking for mold damage repair in Riverside and surrounding areas SERVPRO West Riverside City can help alleviate some of your stress. The goal of our experienced technicians is to make sure you are comfortable in your home, and if we can’t, then we aim to make the process as quick and painless as possible.

    Call us at 951-351-8033 for a mold inspection!

    Water Leak Affects Two Homes in Riverside,CA

    6/11/2018 (Permalink)

    Water Damage Water Leak Affects Two Homes in Riverside,CA Equipement in place to start the drying process.

    One Water Leak Affects Two Homes

    At SERVPRO of West Riverside City, we understand that water damage can be rather stressful for a homeowner to deal with, especially if they are trying to tackle it all by themselves. Cleaning up water damage correctly and effectively requires knowledge, experience and the proper tools. That’s why it is so important to hire a professional water damage company like SERVPRO of West Riverside City to take care of the remediation process for you. We’ll get your home back to normal in no time at all, so give us a call today!

    A homeowner in Riverside called us after discovering water damage in his home. Originally, SERVPRO of West Riverside City was doing work on his neighbor’s home after a pipe had burst. However, the homeowners shared a wall, which caused the water damage to spread to the other house, affecting the living room, bedroom and their shared wall. Because their neighbors had used SERVPRO of West Riverside City to remedy the problem, the homeowner decided to give us a call.

    We immediately went out to the home to inspect the damage. The neighbor’s pipe burst did in fact affect the living room and bedroom. He knew this was the perfect job for SERVPRO of West Riverside City, so he called the rest of our crew out to get started on the remediation process.

    As soon as our technicians arrived, we began removing the drywall in both the living room and bedroom. Fortunately, the laminate flooring in the living room and carpet in the bedroom were dried in place.

    The homeowner was very satisfied with our work. He appreciated how fast our team responded to his call and was pleasantly surprised in our ability to remove the water damage in its entirety. 

    For more information on our water damage services, give SERVPRO of West Riverside City a call today! 951-351-8033

    SERVPRO helps Corona Homeowner after Regular Business Hours

    6/4/2018 (Permalink)

    Water Damage SERVPRO helps Corona Homeowner after Regular Business Hours Drying equipment in place to dry out drywall and flooring.

    At SERVPRO of West Riverside City, we understand that water damage can come and damage your home at any time and day of the week. Whether it’s a Saturday morning or a Monday night, water damage is most often unexpected and unwanted by homeowners. While many water damage remediation companies only operate during usual business hours, SERVPRO of West Riverside City is different. In order to help and respond to our customers’ needs as soon as possible, we are open every hour of every day of the week. No matter what time of day it is, our team will be at your house to remove the water damage in no time at all.

    We recently received a call from a homeowner in Corona, who happened to call on a Saturday evening for help. Homeowner explained to our call center that she had discovered leaking water from her toilet, which ended up causing water damage to multiple rooms. Not sure how to clean up the damage on her own, the homeowner decided to contact a water damage remediation company that was open 24/7: SERVPRO of West Riverside City.

    As soon as we got off the phone with the homeowner, we sent our Operation Manager, Gary, out to inspect the damage done to the home. After taking a look around, he detected water damage in the bathroom, hallway, closet and dining room.

    With a plan in place, the rest of our crew made their way over to the house to begin the cleanup process. In the bedroom, we had to float the carpet and remove some of the walls. In the hallway, we removed the hard wood flooring, but were able to dry the walls in place. We also removed some of the ceiling in the dining room. To make sure everything was completely dry, our team set up drying equipment in all of the affected areas of the house. 

    The homeowner was very pleased with our end results. She appreciated how fast our response time was and our ability to remove every sign of water damage in the home. We were happy to help!  

    Call us if you notice a water leak in your home after hours! We will be there to help no matter what time it is! 951-351-8033

    Unsure if Mold Is Affecting Your Home? This Checklist can Help.

    5/28/2018 (Permalink)

    Mold Remediation Unsure if Mold Is Affecting Your Home? This Checklist can Help. Water Damage Goes Undetected and Mold Starts Growing. SERVPRO of West Riverside was there to help and make this Riverside Home safe to live in again.

    “You have mold.” 

    These are words no homeowner ever wants to hear. Not only is mold a hassle to remove, but if it’s not removed properly, it can also cause serious health problems and damage to a home. SERVPRO West Riverside City realizes how hazardous mold can be to a home and its residents. That’s why we offer excellent mold remediation services. However, there are certain warning signs that all homeowners should take into consideration. We at SERVPRO have compiled a checklist of ways to detect mold in their house. 

    How to Detect Mold 

    1. Something smells suspicious

    Mold has a very distinct smell. The odor typically has a musty or mildew scent to it. When mold is kept contained to one area of your home, you may notice an unpleasant odor when you enter that area. Mold can sometimes live within the walls of your home. This means that while you may not be able to visually detect it, mold can still be growing in your home, so if you smell something strange, this could be a sign of mold. 

    2. It might not just be seasonal allergies

    While it might seem like you only have a little winter cold, you might want to think again. A symptom of mold is that it can oftentimes leave you feeling sick. Depending on how sensitive you are to mold, exposure to mold can cause a runny nose, sneezing, red eyes, skin rashes, shortness of breath and other respiratory issues.

    3. Take a look around your house

    While not all molds are visible, many of them are. The easiest way to detect mold is by simply taking a look around your house. If you feel like there is a possibility of mold in your home, check out our Home Checklist that covers where you should be on the lookout for mold.   

    Spotting for Mold

    1. The colors of mold

    When inspecting for mold, it helps to know what kind of colors you should be looking out for. Mold comes in a variety of colors including, green, grey, brown, white and black.  The most common types of mold usually come in the shade of black. 

    2. Check water source areas 

    Because mold loves to grow in moist areas, it’s a good idea to look around areas where your water comes from. If you check places like your kitchen sink, laundry room, basement and bathroom early enough, you might be able to protect your home from further mold growth. 

    3. Look up 

    Do you find any water spots on your ceiling? This could possibly mean that you have a condensation or humidity problem. The water spots have most likely been caused by a water leak above the ceiling, which means your house could be the victim of mold.

    4. Look down

    Just like mold can affect your ceilings, it can also affect your flooring. Moisture, dust and dirt make the perfect landing spot for mold to grow. The biggest trappers of dust are typically carpets and tiles. Carpets contain moisture very well, so if you want to prevent mold, it’s important to consistently inspect your flooring for any water damage.  

    5.  Check your walls

    Do you have paint peeling or wall discoloration? This is a classic symptom of your wall being exposed to moisture. If you see this, it’s important to really take a closer look at your walls and if necessary, take action immediately. While it might just be the beginning of some tiny mold growth, it could actually be much worse. Mold might be growing behind the wall, and seeing it on the wall’s surface can be a sign that there is a larger problem underneath.

    6. Inspect your furniture

    There are certain pieces of furniture that molds likes to grab a hold of. Furniture made of wood or other organic materials are common places for mold growth. Upholstered furniture typically holds moisture well, which means it’s a perfect space for mold to grow. One way to prevent mold from reaching your furniture is to keep it away from your walls. If you have mold growing on your walls and your furniture is touching those walls, it is likely that the mold will then grab ahold of your furniture. Because of this, be sure to check inside your cabinets and cupboards as well. 

    7. Take a look at your windows

    During the colder months, windows and window frames can very easily become the victims of mold growth. Due to the cold outside air, condensation frequently forms on windows, which cools the glass.  If your windows are dirty, the combination of the moisture and grime add up to be a great spot for potential mold to grow. Be sure to clean your windows on a regular basis. Also, check the area around your windows where the frame meets the wall. 

    8. Always keep dry clothes

    Leaving wet clothes unattended for a long period of time can create mold. Keeping damp towels or wet clothing items for more than a day creates a very good possibility of mold growth. 

    9. Call SERVPRO!

    If you are unsure as to whether or not there is mold in your home, our SERVPRO team can help! We use various professional testing tools and equipment to examine whether or not your house has been exposed to mold. 

    If by chance you discover mold in any area of your home, call SERVPRO today! We are experts in mold remediation and removal. As soon as we receive your call, we are dedicated to making the remediation process as quick and as smooth as possible. The faster we are able to get to your home, the more affective we can be in removing any signs of mold. 

    SERVPRO’s Mold Remediation Process

    The process of removing mold from your home depends on the amount of mold growth and the types of surfaces on which the mold appears to be. We use certain antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Depending on the severity of the mold damage, SERVPRO will remove mold-infested pieces like drywall and carpeting if needed. 

    Do’s and Don’ts

    When it is determined that you do in fact have mold in your home, the hardest part can be waiting for the removal process to be completed. While it might be difficult, there are certain things that should and should not do while you wait:

    Do…

    - Stay out of affected areas.

    - Turn off the HVAC system and fans.

    - Contact a SERVPRO Franchise Professional for mold remediation services.

    Don’t…

    - Touch or disturb the mold. 

    - Blow air across any surfaces with visible or suspected mold growth. 

    - Attempt to dry the area yourself.

    - Spray bleach or other disinfectants on the mold.

    How to Prevent Mold in the Future

    Once the mold is removed from your home, there are certain things homeowners can do to help make sure that the mold does not come back. Here are a few tips on how to prevent mold in the future:

    1. Be weary of indoor humidity

    Higher than normal indoor humidity can support the growth of mold in a home. We recommend homeowners to keep the indoor humidity below 45 percent. 

    2. Clean up wet and water damaged areas as soon as possible

    Whether it’s a simple water spill or a disastrous flood, it is important to respond immediately to the potential water damage. The sooner you can dry up those water damaged areas, the more likely you can prevent mold from coming pack into your home. As soon as you discover the water damage, give SERVPRO West Riverside a call, as we also specialize in water damage remediation as well. 

    3. Repair your home’s gutters

    If the mold originated from a leaking roof, it is possible that there might be an issue with your gutters. In the future, be sure to clean them on a regular basis. If the damage is severe, you might need to repair or purchase new gutters all together. 

    4. Increase the airflow in your home

    As the cold winter temperatures start to kick in, the air doesn’t hold as much moisture as it does in the warmer months. That leaves the extra moisture to appear on your walls, windows, floors and other surfaces in your home. To prevent this from happening, it is essential to have good airflow in your home. Open doors throughout your home and move your furniture away from walls to let fresh air in and prevent the possibility of mold forming in your home. 

    Mold in a home will never be welcomed. It smells, it’s hazardous to our health and can be just plain gross. We at SERVPRO of West Riverside City understand that and are dedicated in helping our customers completely remove any and all types of mold in a home. If you discover mold in your house, contact SERVPRO today! 951-351-8033

    Slab Leak leave Behind Major Water Damage

    5/21/2018 (Permalink)

    Water Damage Slab Leak leave Behind Major Water Damage Pin hole in pipe caused Water Damage in Riverside Home, affected several rooms with carpet and wood. SERVPRO was there to help immediately.

    Slab leak affects Riverside and Norco Homes

    At SERVPRO of West Riverside City, we see firsthand all the many ways a home can be affected by water damage. One of the most popular sources of water damage we see is water damage caused by a slab leak. A slab leak occurs when the water lines beneath your home’s concrete slab start to leak. When this happens, the leak can end up damaging multiple areas throughout your home. 

    But fortunately, companies like SERVPRO of West Riverside City exist to help remove the water damage from your home. Our staff has the experience and knowledge required to remove water damage properly and efficiently. 

    In the past few weeks, we have received quite a few phone calls from homeowners finding signs of water damage caused by slab leaks. Here are just a few of their experiences:

    Slab Leak Affects Multiple Rooms in a Riverside Home

    Our call center recently received a call from a homeowner in Riverside who had detected water damage in her home. Not sure how the damage originated, she decided to call her plumber for assistance. Her plumber stopped by and let her know that the water damage was coming from a slab leak. He repaired the leak and recommended that she call SERVPRO of West Riverside City for help with the water damage removal process. She gave us a call immediately.

    With our team of technicians present, we started by removing some of the laminate flooring in each room. Because of the severity of the slab leak, the laminate started to come up, which gave us no other option than to remove the affected areas. We then removed some of the affected drywall. To make sure that every ounce of water damage was completely removed from the home, we completed the project by setting up our heavy duty drying equipment in all the affected areas. 

    In the end, the homeowner appreciated our ability to remove all signs of water damage from her home. She let us know that if water damage affected her home in the future, she knew exactly who to call: SERVPRO of West Riverside City.

    Slab Leak Causes Severe Water Damage to a Norco Home’s Wood Flooring

    Another homeowner in Norco, CA reached out to us through our call center after he discovered some water damage affecting his wood flooring. Having never dealt with water damage before, he decided to go on Yelp and searched for the best water damage remediation companies in Riverside County. After reading several positive reviews, he knew that there was only one company he could go with: SERVPRO of West Riverside City.

    When we talked to the homeowner on the phone, he let us know that the damage seemed to be coming from a slab leak. We decided to send our technician, Gary, out to the home immediately to perform an initial inspection. After taking a look around the home, it appeared that the wood flooring as well as some drywall had been affected by water damage in the bathroom and hallway. 

    With a plan in place, the rest of our team made their way out to the home to begin the cleanup process. We ended up removing the affected drywall, but fortunately, we were able to save the wood flooring. By strategically placing drying equipment in the affected areas and drying out the saturated framing studs, there was minimal removal required.

    The homeowner was very impress with our results. He appreciated our hard work and excellent customer service. We were happy to help!

    Don’t let a slab leak ruin your home – contact SERVPRO of West Riverside City! Our team will help remove any and all signs of water damage from your home. Give us a call today and we’ll have your space back to normal in no time at all.

    SERVPRO of West Riverside City Specializes in Mold Remediation

    5/16/2018 (Permalink)

    Mold Remediation SERVPRO of West Riverside City Specializes in Mold Remediation Call us for a mold inspection of your Riverside, CA Home or Business

    Mold Detection

    Mold thrives in humid environments with excess water or moisture. It’s no surprise that mold often lurks in the rafters of old and worn roofs. Whether it is damaged drywall due to a leaky roof or harm to your ceiling, attics, floors, or walls, water damage can proliferate the spread of toxic mold if not eradicated promptly and efficiently. SERVPRO West Riverside City specializes in quality mold removal and mold remediation for your home as soon as the presence of mold is identified. Additionally, SERVPRO West Riverside City recognizes that a mold problem is really a moisture control problem and the key to getting rid of mold is identifying the source of excess moisture and squelching it. Therefore, our experienced technicians perform an assessment of your home that focuses on a specialized water damage removal and water damage restoration plan.

    Water leaks from a faulty roof on your home can be deadly and they can affect every single room in your home. We know you want each room in your home to have breathable, sanitary air, but when water damage has taken place this is not always possible without outside intervention. Oftentimes the mold growing in your attic has made itself at home and must be attacked with a powerful fungicide. In the kitchen the water damage can increase moisture that can promote mold growth around the kitchen sink. The moisture level in your bathroom may also increase and you want to pay special attention to mold growing on tiles and grout. In the bedrooms, the rise in moisture can be marked by stained vinyl flooring or noticeable condensation on the windowsills.

    Mold Remediation

    If you are looking for water damage repair in Riverside or surrounding areas, SERVPRO can help alleviate some of your stress. The goal of our experienced technicians is to make sure you are comfortable in your home, and if we can’t, then we aim to make the process as quick and painless as possible.

    Can I dry my carpet after a water leak?

    5/14/2018 (Permalink)

    Water Damage Can I dry my carpet after a water leak? This photo shows how we can save your wet carpet and dry it out in place after a water damage.

    It doesn’t matter where the water damage stems from; discovering soggy, wet carpet in your home is never ideal. We at SERVPRO of West Riverside City understand how unfortunate it is to stumble upon water damage in your flooring and want to help. That’s why we’re sharing these important facts to know about water damage pertaining specifically to your carpet. Take a look! 

    1. Know if your carpet can be saved:

    Depending on how extensive the damage is, you might not need us to remove any of your carpet. It all comes down to the source of the water damage. If the damage is coming from a sewage-contaminated leak, then you will most likely have to remove the carpets for health safety reasons. Sewage contains dangerous bacteria that can be hazardous to you and your family’s health. So if your carpet is wet with this type of water, it’s probably safest to remove the carpet. However, if the water damage is coming from a non-sewage leak source, SERVPRO of West Riverside City will do everything we can to save your carpet. 

    Whether or not we are able to save your carpet also depends on how long the water damage has been there. If the damage has been soaking for a long time, it becomes more difficult to properly remove all of the water from the carpet. And if the water damage is not cleaned up in its entirety, you might have to deal with removing mold from your carpets as well. The amount of mold will affect whether or not your carpet can be saved.  That’s why it’s so important to contact a professional like SERVPRO of West Riverside City as soon as you detect the water damage. 

    2. How to dry savable carpet:

    If you accidentally spill water on the carpet, it’s easy to dry it out by stomping on the area with some dry towels until it stays dry. But anything bigger than a tiny spill should be checked out by a water damage remediation professional like SERVPRO of West Riverside City. We’ll send out our talented team and set up the proper drying equipment, like air movers and dehumidifiers. If the damage is more severe, we have the proper training to remove any water damage that cannot be dried in place. 

    3. How to take care of the carpet pad: 

    The carpet pad, located in between the flooring and carpet, will most likely need to be replaced once it’s been hit by water damage. If the pad gets soaked with water, fortunately SERVPRO of West Riverside City’s team of technicians can come in and remove the pad. This is because if the pad is wet, the underlying flooring will need thorough drying as well. 

    We had a homeowner in Riverside contact us after a supply line in her laundry room burst and started to flood her home. Her plumber suggested that she turn her water off and call a water damage remediation company to help with the rest. What company did he recommend? SERVPRO of West Riverside City, of course ;)

    Once we received her call, we sent our Crew Chief, Gary out to the home. He discovered that the damage had made its way to the hallway, bathroom and bedroom. After his initial inspection, Gary brought his team of technicians out to the home and got started on the clean up. 

    We ended up having to remove the carpet and padding from the bedroom, but we were able to save the drywall. Drying equipment was also set up in order to clean up the rest of the damage and prevent mold from growing. 

    The homeowner was very pleased with our work. She loved and appreciated how fast we were able to come out and get started on her house. She also told us that she’d be calling us again in the future for help with any of her water damage needs. 

    4. Mold affecting your carpet: 

    As mentioned earlier, water damage that’s left as is in your carpets can lead to a serious mold problem. In fact, after about 48 to 78 hours, mold can begin to grow in the affected areas of your home. That’s because a moist area attracts mold, which if left undetected, can lead to a huge removal process. 

    We had a homeowner call us after they found mold and water damage in their carpet. Not sure of how to remove it, they searched the Internet for the best water damage remediation and mold removal companies around. SERVPRO of West Riverside City was at the top of the list. 

    After talking to the homeowners on the phone, we sent our crew chief Gary out to the home immediately. His inspection found mold in four different rooms.

    Along with our team of excellent technicians, Gary got to work right away. They first removed all of the affected drywall and flooring. Then, to make sure that no future mold would grow, they sprayed down an antimicrobial agent. An air mover was then set up to eliminate any left over water damage and mold. 

    The homeowner was so happy with our work! After seeing how thorough we were with removing the mold and water damage, they knew they had made the right choice by calling SERVPRO of West Riverside City. 

    5. How to prevent carpet mold from spreading: 

    As mentioned earlier, a homeowner never wants to hear that they have mold in their home, especially if there’s water damage to clean up as well. Not only can mold smell, but it can also be dangerous to your health and is always a hassle to clean up. You can’t always prevent water damage from reaching your carpets, but there are some ways to prevent mold from settling in to your floors and spreading to other parts of your home. As you wait for SERVPRO of West Riverside City to come and remediate the damage, try these helpful tips to prevent carpet mold from spreading. 

    • Check your furniture. 

    To keep your furniture safe from mold, check the bottoms and see if they are wet from the carpet’s water damage. If they are, be sure to tell SERVPRO of West Riverside City and we will dry them to the best of our ability. Regardless of whether or not it is wet, it is best to remove any and all furniture from the affected rooms. This will help minimize the amount of clean up that’s needed on your home and prevent mold from latching on to these items. 

    • Sanitize and clean your walls and baseboards. 

    If there is mold forming in your carpet, prevent it from spreading to your walls and baseboards by cleaning them off with soap and water. You may not have the ability to control the wet and moldy carpet, but you can try to control how much it spreads to other areas of your house. 

    • Wait for SERVPRO of West Riverside City's help.

    We know that you want to put your home back together as soon as possible. The best way to do that is to let SERVPRO of West Riverside City come out and clean up the rest of the water damage and mold for you. We’ve got the proper dehumidifiers, fans and all other equipment that’s needed to prevent mold from seeping into your carpets. You can count on us to provide the best service and do everything we can to save your home. 

    Whether it’s just water damage or potential mold entering your carpets, SERVPRO of West Riverside City is here to help. Call us to remediate any and all water damage problems you might have! 

    Fire Restoration, Riverside CA and surrounding areas

    5/9/2018 (Permalink)

    Fire Damage Fire Restoration, Riverside CA and surrounding areas After photo from fire started in Laundry Room

    Fire Damage Restoration

    At SERVPRO of West Riverside City we strive to please our customers. Our goal is to always have your property look “like it never even happened”. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis.

    SERVPRO of West Riverside City has the specialized fire and water damage equipment and expertise to help you through this tough time. Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost. Check out our before and after page to see photos of fire losses we have recently worked on. Click here to see a few examples.

    SERVPRO does more than Water, Mold and Fire Damages

    5/7/2018 (Permalink)

    At SERVPRO of West Riverside City we do more than just water, fire, and mold remediation.

    We also do cleanings, from carpet cleanings to biohazard cleaning. Our skilled technicians can handle it all. The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

    We provide cleanup and recovery services for many biohazard situations. These include the following:

    • Sewage backups
    • Crime scene residues
    • Suicide/death accidents
    • Homicide cleanups
    • Blood cleanup
    • Accident cleanup
    • Hoarding scenes
    • Animal waste/remains
    • Chemical spills
    • Tear gas cleanup
    • Meth lab cleanup

    Call our office at 951-351-8033 to speak with one of our claim specialists to schedule an appointment with one of our Estimators. From Estimation to Completion, our team is ready to take care of your water damage restoration needs.

    Mold: The Water Damage Consequence That Keeps Living

    4/30/2018 (Permalink)

    Mold Remediation Mold: The Water Damage Consequence That Keeps Living Mold Growth under rug in Bedroom

    An often-unforeseen consequence of a residential water leak is the occurrence of secondary damage. This type of damage is not directly caused by water spillage but is a result of the high humidity environment created by persistent moisture. Black mold is an example of this.

    What Is Mold?


    Wetness from plumbing leaks can persist for weeks in humid areas such as Riverside, CA causing mold to grow. Mold is a type of microorganism related to yeast, classified in the Fungi kingdom. Fungi are decomposers that occupy an ecological niche, breaking down dead plants and animals, using the detritus for energy, and converting the dead matter into a form that is usable by other creatures via the carbon and nitrogen cycles. This becomes a problem when they start decomposing your house.

    Where Does Mold Live?


    Fungi thrive in the following environmental conditions:

    • Low light
    • Moist
    • Relatively undisturbed

    In the wild, decomposers are an essential part of the ecosystem. Black mold reproduces in the environment by a process called sporulation. Mold spores are produced from hyphae and carry progeny from suitable environment to suitable environment on wind currents or by clinging to the outside of an animal or person’s shoe. When the spore finds a high-humidity environment, chemical signals initiated by moisture start the process of cell division, and a new colony of mold forms. These spores are ubiquitous in the environment, including the air in your home. Secondary damage occurs when mold begins to grow in your house because of residual moisture from a water leak.

    How Do You Fix It?

    If you find yourself in a situation where black mold is an issue, it is best to call in the professionals. A musty odor or visible growth on walls or ceilings can be indicative of mold growth. Left to grow, mold can cause secondary damage that is worse than damage caused by the initial plumbing leak, but you don’t have to let these moisture-loving fungi turn your home into a tropical rainforest.

    Visit http://www.SERVPROwestriversidecity.com for more information on water damage. 

    Kitchen Fire - SERVPRO does Fire Restoration

    4/25/2018 (Permalink)

    Fire Damage Kitchen Fire - SERVPRO does Fire Restoration Call us if you have any questions about Fire, Smoke, or Soot Damage?

    Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

    Smoke and soot facts:

    • Hot smoke migrates to cooler areas and upper levels of a structure.
    • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
    • The type of smoke may greatly affect the restoration process.

    Our Fire Damage Restoration Services

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

    Have Questions about Fire, Smoke, or Soot Damage?
    Call Us Today – 951-351-8033

    Mold Remediation in Riverside, CA

    4/23/2018 (Permalink)

    Mold Remediation Mold Remediation in Riverside, CA Quick Mold Removal and Remediation in Riverside and surrounding areas. Call us at 951-351-8033

    Understanding Mold

    Microscopic mold spores exist naturally almost everywhere, indoors and outdoors, so removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

    • Mold is present almost everywhere, indoors and outdoors.
    • Mold spores are microscopic and float along in the air, and they may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
    • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
    • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
    • Let your nose lead the way. Mold often produces a strong, musty odor, and can lead you to possible mold problem areas.
    • Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

    Call us if you need Mold Removal and Remediation in your home, apartment or business. 951-351-8033

    Where to look for Water Damage

    4/18/2018 (Permalink)

    Water Damage Where to look for Water Damage SERVPRO your #1 Cleanup Company in Riverside and surrounding areas

    Here are some common causes of water damage and how you can spot the warning signs.

    Weather is a common cause of water damage. Rains cause flooding that can get into your home. Even if it isn’t raining there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

    Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

    Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

    So if these are all the ways water can sneak into your home, what are the signs of water damage?

    Here are a few warning signs that you have a water damage problem in your home.

    Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

    Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

    Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

    Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

    Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

    Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds it’s way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

    If you notice your home has signs of water damage call the experts at SERVPRO of West Riverside City we will immediately come and check it out and assess the situation. 

    SERVPRO your #1 Cleanup Company in Riverside and surrounding areas

    Process of Mold Removal

    4/16/2018 (Permalink)

    Mold Remediation Process of Mold Removal Mold Behind Bathroom Cabinets

    Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

    1. Emergency Contact - (951) 351-8033

    The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

    1. Inspection and Mold Damage Assessment

    We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

    1. Mold Containment

    Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

    1. Air Filtration

    Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

    1. Removing Mold and Mold-Infested Materials

    The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

    1. Cleaning Contents and Belongings

    We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

    1. Restoration

    Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

    How we help you find Hidden Mold

    4/16/2018 (Permalink)

    Mold Remediation How we help you find Hidden Mold We understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

    There is no easy way to find hidden mold, but we carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources. 

    This photo shows us doing a inspection hole in the drywall where the water damage had happened earlier. As you can see in the photo we found visible mold and started the remediation process immediately. We might find it hard to open up the drywall to check for mold, but if mold goes undetected it has the potential to cause dangerous health effects and can spread through your property in as little as 48 hours. 
    We understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

    Call us for an inspection if you have had a water damage and might be concerned about mold. 

    We help you find hidden mold.

    Call us at 951-351-8033. 

    Smoke Damage Cleanup

    4/11/2018 (Permalink)

    Fire Damage Smoke Damage Cleanup Call us for a Smoke Damage Professional Consultation today. 951-351-8033

    A fire can wreak havoc on any residential or commercial building in Riverside, CA. Once everything has settled down, you need to begin addressing the remaining smoke damage. This will require you to hire professional smoke cleaning services. This cleanup team will have a lot to take care of, and you want to allow them to handle remediation rather than attempting to fix items on your own.

    1. Remedy Smoke and Fire Damage

    Soot damage can travel fast. Areas of the building that did not actually catch fire may still need to be remedied for smoke and soot. This is particularly true for textiles and upholstery. You do not want to simply toss these items in a washing machine. Improperly washing items with soot may only deteriorate them further. Instead, give these items to professionals so that they can be washed and dry-cleaned adequately.

    2. Clean Up Fire Retardant

    Smoke damage restoration professionals will also need to clean up any fire retardant used to put out the fire. Whether this is material that came from a fire extinguisher or from the firefighters, it could be dangerous to handle on your own. Some extinguishers use ammonium phosphate, and you do not want to use chlorine to clean up that chemical. Experts know what precautions to take to stay safe.

    3. Throw Away Badly Damaged Items

    Although professionals will know how to salvage some items, it will be best to throw others away. Occasionally, this disposal is in the best interest of your health and safety. For example, food should always be disposed of following a fire. It could become contaminated from smoke and soot, making it dangerous to consume.

    Rectifying smoke damage is a multi-pronged approach. The expert team you hire will need to carry out some basic actions to ensure your company gets back up and running in no time.
    Visit http://www.SERVPROwestriversidecity.com for more information on commercial fire damage.

    Mold Removal in Riverside Area

    4/10/2018 (Permalink)

    Mold Remediation Mold Removal in Riverside Area Call us for a free inspection if you need mold remediation.

    SERVPRO of West Riverside City does remediating of mold in homes and businesses in Riverside and surrounding areas. Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible, but we understand mold and mold growth. SERVPRO of West Riverside has the training and expertise to remediate the mold in your home or business.

    It is important, especially after a water damage, to quickly address any signs of mold in the home or business. If there is moisture present, growth can start in as little as 48 hours. If not addressed in a timely manner, mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Mold can also produce a strong, musty odor, and that odor can lead you to possible mold problem areas.

    If you discover mold in your home, don’t hesitate to call the professionals who will abide by a remediation process:

    1. Contact - (951) 351-8033
    2. Inspection and Mold Damage Assessment
    3. Mold Containment
    4. Air Filtration
    5. Removing Mold and Mold-Infested Materials
    6. Cleaning Contents and Belongings

    Places for Mold Growth

    4/9/2018 (Permalink)

    Mold Remediation Places for Mold Growth If you suspect mold somewhere, contact SERVPRO for an inspection at 951-351-8033

    Mold spores are present indoors and outdoors and do not pose a major problem until they find an environment that is conducive to growth. If you have noticed a mold or mildew smell in a commercial property, check five of the most common places for signs of visible mold. If you smell mold but cannot find any evidence, you should contact a service in Riverside, CA that provides mold testing services.

    1. Near water sources: Mold requires moisture to thrive. Bathrooms and kitchens are more likely to develop a mildew smell and mold than drier and less humid areas. Other parts of the building exposed to water may run the risk of developing mold.
    2. Appliances: Appliances that process water such as air conditioners or water heaters are also prone to developing mold. Condensate or drain pans and terminal units are common locations for mold colonies.
    3. Ductwork: HVAC systems expose ductwork to humid air. If condensation accumulates in duct linings or a leak occurs, mold can develop. Make sure that air-flow rates are set at an appropriate level.
    4. Walls: Condensation, roof leaks or mechanical system leaks can lead to the growth of visible or hidden mold within walls. Moist masonry or wallboard is particularly susceptible to mold growth.
    5. Ceiling tiles: Depending on the material, ceiling tiles can absorb moisture that encourages the development of mold. Several common culprits include condensation from pipes, humidity around HVAC vents and leaks.

    Inspect any part of a property with a mildew smell for visible mold, but do not try to find hidden mold. If you happen to disturb a colony in your search, you can spread many more mold spores throughout a property. If you are concerned about mold growth in a commercial property in Riverside, CA contact us for an inspection!
    Visit http://www.SERVPROwestriversidecity.com for more information on mold.

    Sewage Damage and Sewage Cleanup

    4/2/2018 (Permalink)

    Water Damage Sewage Damage and Sewage Cleanup Sewage Cleanup/ Toilet Overflow

    No one enjoys cleaning up after a flooded toilet, but the process must be done quickly and thoroughly to reduce the risk of your family becoming ill due to sewage backup. The flooded area, whether confined to a small bathroom or spread out over an entire floor of your home, needs to be scrubbed thoroughly and disinfected to remove all traces of bacteria. When you begin the time-consuming process of sewer cleanup, use these tips to restore flooded areas.

    Cleaning

    Before you can begin disinfecting the area as part of the sewer cleanup process, you must remove every bit of remaining water. Depending on how much dirty water remains in the flooded area, you can use any of the following items to remove it:

    • Old towels
    • Buckets
    • Sump pump
    • Trash pump
    • Wet vac

    Once the water has been removed, use wet rags and household cleaners to wipe down every surface that touched the sewage to remove every trace of dirt, debris, and filth from the area. Any porous items that may have absorbed water should either be thoroughly washed and dry cleaned or discarded.

    Disinfecting

    Once the area has been cleaned and all filth has been removed, you can begin the process of disinfecting. Mixing household disinfectant sprays with bleach and warm water makes the best solution to kill any remaining bacteria. Apply the solution to every surface that may have been contaminated and let it soak for a few minutes before scrubbing with a clean rag. After the solution has been removed, rinse every surface with clean, warm water.

    Dealing with a flooded toilet in Riverside, CA is never fun. Sewage backup presents a hazard, so it should be cleaned up as quickly and thoroughly as possible. For small areas, you may choose the complete the sewer cleanup by yourself, but larger areas may require the help of a qualified restoration company. In either case, use these tips on cleaning and disinfecting to make the cleanup process easier.
    Visit http://www.SERVPROwestriverisidecity.comfor more information on water damage.

    Water Damage and Restoration Riverside, CA

    4/2/2018 (Permalink)

    Water Damage Water Damage and Restoration Riverside, CA Call us for an inspection!

    If you have a water loss in your home or business it is important to get it taken care of immediately. 

    1. The first step is to get the water extracted. Once all of the water is extracted, SERVPRO can begin to get the drying process started. It is critical to make sure all of the water is removed to prevent secondary damages from happening. 

    2. Once all of the water is removed, SERVPRO will place the required number of air movers and dehumidifiers. This equipment will be monitored daily to make sure it is working properly. 

    3. After the structure is dry, SERVPRO can start the rebuilding process. In most cases, SERVPRO can handle every job from start to finish. 

    If you have any questions, feel free to reach out to us at anytime. 

    For more information on the water damage restoration process here.

    Mold Removal and Mold Remediation

    3/28/2018 (Permalink)

    Molds are found in every environment, and mold spores reproduce rapidly when moisture is present. An institute of Medicine study found excessive dampness indoors encourages the growth of molds and other organisms potentially causing a public health problem. The EPA advised that the potential health concerns from molds are important reason to prevent moisture problems leading to mold growth. Possible health effects include runny nose, sneezing, coughing, aggravation of asthma, sore throat, or inflammation of the sinuses.

    SERVPRO of West Riverside professionals handle water damages every day and know prompt action is required to prevent mold growth, if there is an ongoing moisture problem in the building, be alert for:

    • The presence of visible mold
    • Strong, musty odors, which may indicate mold is present
    • Any evidence of past moisture problems that might have caused undetected mold growth
    • Excessive humidity.

    These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems.

    SERVPRO of West Riverside City cares about proper restoration of your structure and, in most water damage situations, can safely restore your building to preloss condition.

    Call us for a residential or commercial mold inspection!

    Mold Damage and Mold Removal

    3/23/2018 (Permalink)

    Mold Remediation Mold Damage and Mold Removal Get professional help to remediate and removal all mold!

    The Truth is, It's Everywhere

    Let’s face it, mold is everywhere. It can be found indoors and outdoors. It can enter your home or business through windows, vents and HVAC systems. Mold from outdoors can attach to clothing, shoes, pets and can be carried indoors. It grows anywhere, especially where there is moisture. And the worst part is, it can cause a variety of health effects. Children, the elderly, and anyone with respiratory problems are more likely to suffer the effects mold can have.

    Mold’s Best Friend:

    Water. Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours. 

    “Mold Removal” vs. Remediation

    Because mold is everywhere, removing all mold from your home or business is impossible. A qualified restoration company understand the science behind mold and mold growth and knows how to remediate the problem area. So what do you do when you find mold growth in your home or business?

    • Step 1: Emergency Contact SERVPRO at 951-351-8033
    • Step 2: Inspection and Mold Damage Assessment
    • Step 3: Mold Containment
    • Step 4: Air Filtration
    • Step 5: Removing Mold and Mold-Infested Materials
    • Step 6: Cleaning Contents and Belongings
    • Step 7: Restoration

    Fire Don't Have to Burn

    3/21/2018 (Permalink)

    Fire Damage Fire Don't Have to Burn Fires in the home or workplace may occur from something as simple as an overloaded socket.

    Fires can happen anywhere at anytime in the workplace or the home. Home fires are most commonly caused from cooking, candles, careless smoking, space heaters or dirty chimneys. Fires may also erupt from an overloaded outlet or extension cord. 

    When it comes to fires in the workplace, the issue, as in the home, is often general negligence. Negligence often refers to leaving food in the microwave too long, leaving hot drinks where they may be spilled on electrical wires, and as in the home, overloading sockets or extension cords.

    Most of these fires can be avoided by keeping a vigilant eye on things and regularly checking and maintaining appliances, extension cords and sockets, as well as keeping both home and work environments clean and free of clutter. As well, it helps to prepare for potential fires by keeping fire extinguishers, smoke alarms and carbon monoxide alarms in high risk areas throughout the house and workplace. Where appropriate, especially in the work environment, think about having fire sprinkler systems installed. As well, make sure family, friends and employees are aware of safety precautions involved to prevent potential fires. 

    If your home or business does suffer a fire damage, water damage, mold damage or bio-hazard event, SERVPRO of West Riverside City is ready 24/7 to be 'Faster to any size disaster'. Our team is IICRC trained and certified to make it 'Like it never even happened'. And we will treat your property, family and employees with the utmost of compassion, respect and consideration.

    Call SERVPRO of West Riverside City 951-351-8033

    What to Expect with Professional Water Extraction

    3/19/2018 (Permalink)

    Whether by storm or by burst pipe, you wake up one morning to find that your Riverside, CA basement is flooded with two feet of water. What can you do next? The next step is usually to call a specialist who can remedy the flood with the proper equipment. If this sounds daunting or you aren’t sure what to expect, here is what happens when you use a professional service to help with your flooded basement.

    1. Find the Source

    The first thing that any professional is going to do is find the source of your flooding. If you already know where the leak is coming from, you can, of course, point them in the right direction. In some cases, it may be difficult to tell where the leak is coming from on your own.

    2. Extract Water

    The next step is to extract the water. Experts will have equipment with them that you may not have access to on your own. For example, some people may have a sump pump in their home, but many don’t. Generally, before they can begin to restore the property, specialists will use a trash pump mounted to their truck to extract the flooding in your basement.

    3. Salvage Any Materials

    If there are any materials that can be salvaged, they will do this for you. Additionally, they will be able to throw out what can’t be saved. This can be anything from drywall, carpets, stuffed animals, bedding and even ceiling tiles. If it’s porous, mold can grow inside the spaces of the object and be impossible to clean.

    At the end of the day, hiring a professional service to remove water from your basement and to restore your home is less stressful than trying to handle it on your own. Without the proper equipment, you may not get the job done and it could lead to more issues and property damage down the road. A team of experts will make sure everything is quickly and thoroughly taken care of, giving you your home back as soon as possible. Visit http://www.SERVPROwestriversidecity.comfor more information on storm damage.

    Celebrate National Wildlive Week

    3/13/2018 (Permalink)

    This week we can all join the annual celebration of National Wildlife Week!

    The rich history of National Wildlife Week dates all the way back to its first celebration in 1938. As our longest-running education program, National Wildlife Week connects budding conservationists of all ages to the awesome wonders of wildlife. Now more than ever, these connections serve as a vital component to recovering our nation’s most vulnerable wildlife.

    For people across the nation, this week is a chance to learn more about the incredible animals native to North America, their habitats, and how we can help them thrive. This year we’re highlighting some of those species as we hit the road to the Final Fur and providing educational resources for students to take action in order to save our treasured species.

    Read more on www.nwf.org

    Common Places to Find Mold

    3/12/2018 (Permalink)

    Mold spores are present indoors and outdoors and do not pose a major problem until they find an environment that is conducive to growth. If you have noticed a mold or mildew smell in a commercial property, check five of the most common places for signs of visible mold. If you smell mold but cannot find any evidence, you should contact a service in Riverside, CA that provides mold testing services.

    1. Near water sources: Mold requires moisture to thrive. Bathrooms and kitchens are more likely to develop a mildew smell and mold than drier and less humid areas. Other parts of the building exposed to water may run the risk of developing mold.
    2. Appliances: Appliances that process water such as air conditioners or water heaters are also prone to developing mold. Condensate or drain pans and terminal units are common locations for mold colonies.
    3. Ductwork: HVAC systems expose ductwork to humid air. If condensation accumulates in duct linings or a leak occurs, mold can develop. Make sure that air-flow rates are set at an appropriate level.
    4. Walls: Condensation, roof leaks or mechanical system leaks can lead to the growth of visible or hidden mold within walls. Moist masonry or wallboard is particularly susceptible to mold growth.
    5. Ceiling tiles: Depending on the material, ceiling tiles can absorb moisture that encourages the development of mold. Several common culprits include condensation from pipes, humidity around HVAC vents and leaks.

    Inspect any part of a property with a mildew smell for visible mold, but do not try to find hidden mold. If you happen to disturb a colony in your search, you can spread many more mold spores throughout a property. If you are concerned about mold growth in a commercial property in Riverside, CA contact a service that specializes in mold testing and clean-up as soon as possible.
    Visit http://www.SERVPROwestriversidecity.com for more information on mold.

    Large Loss Water Damage - Call West Riverside City

    2/23/2018 (Permalink)

    Commercial Large Loss Water Damage - Call West Riverside City Be Ready for Disaster with the App. Press one button and we will be there!

    If you have a large water damage and you are a business that people rely on, call SERVPRO first!

    Many of our country's beautiful resort style hotels learns first hand the power and speed of the SERVPRO network when it comes to getting an enormous water damage repaired.

    It is hard to think clearly when you have a flood in one room of your home let alone an entire floor of your award-winning hotel.

    Luckily SERVPRO makes it easy to access your information in case of an event (which happens every day, and when you least expect it) by providing a service called SERVPRO Ready Plan and it is a free service that you should have done for your business just in case tragedy strikes your building!

    Download the app here now and SERVPRO will be in touch with soon!

    CLICK HERE TO DOWNLOAD

    The signs of Black Mold!

    2/21/2018 (Permalink)

    Usually, you can smell mold before you will ever see it. Mold can be extremely harmful to you, your family and/or your friends.

    If you experience sudden health-related problems, you might have a black mold problem.

    We suggest you call a mold specialist at SERVPRO to come inspect your home or office and let the franchise professional decide if there is indeed a mold problem or not. SERVPRO has professional grade equipment to handle black mold so your mind can rest.

    After the inspection and mitigation of the mold make sure you have the SERVPRO of West Riverside City specialist come back out and follow up on the fact that the mold has been removed.

    If you need a qualified company to remove the mold call SERVPRO at 951-351-8033

    Spring Cleaning Tips

    2/16/2018 (Permalink)

    Cleaning Spring Cleaning Tips Spring is here, its time to get cleaning!

    If spring is in the air, don't let a musty house spoil it. Here are seven tips for giving the season the welcome it deserves.

    1. The best refrigerator cleaner is a combination of salt and soda water. The bubbling action of the soda water combines with the abrasive texture of the salt to make a great cleaner.
    2. The best way to get rid of lime buildup around the faucet it is to lay paper towels over the fixture, soak it with vinegar and let it set for an hour. The deposits will soften and become easier to remove.
    3. Clean screens with a scrap of carpeting. It makes a powerful brush that removes all the dirt.
    4. Clean windows with a rag and soapy water, and then dry them with another rag. You can also go to an auto-parts store and buy a windshield squeegee, which cleans very well.
    5. If drapes are looking drab, take them out of the window, remove the hooks and run them through the air-fluff cycle in the dryer along with a wet towel (to draw off the dust) for 15 minutes. Hang them back in the windows immediately.
    6. Clean the blades of a ceiling fan by covering them with a coat of furniture polish. Wipe off the excess and lightly buff.
    7. Sometimes comforters, blankets and pillows don't need to be cleaned, but they do need to be aired out after a long winter in your closed-up home. Take them outside and hang them on a clothesline for a day.

    If your house needs more detailed cleaning than you can handle, please don't hesitate to call us for an inspection!

    Happy Spring Cleaning everyone! 

    Large Loss Water Damage - Call West Riverside City

    2/16/2018 (Permalink)

    Commercial Large Loss Water Damage - Call West Riverside City Be Ready for Disaster with the App. Press one button and we will be there!

    If you have a large water damage and you are a business that people rely on, call SERVPRO first!

    Many of our country's beautiful resort style hotels learns first hand the power and speed of the SERVPRO network when it comes to getting an enormous water damage repaired.

    It is hard to think clearly when you have a flood in one room of your home let alone an entire floor of your award-winning hotel.

    Luckily SERVPRO makes it easy to access your information in case of an event (which happens every day, and when you least expect it) by providing a service called SERVPRO Ready Plan and it is a free service that you should have done for your business just in case tragedy strikes your building!

    Download the app here now and SERVPRO will be in touch with soon!

    CLICK HERE TO DOWNLOAD

    Smoke Damage in your Riverside, CA home

    2/16/2018 (Permalink)

    Fire Damage Smoke Damage in your Riverside, CA home Cleaning a visibly "clean" wall to find heavy amounts of invisible soot on the walls. Have your home professionally cleaned after a smoke damage.

    You’re relieved that the fire damage was minimal but shocked to find that the smoke damage is extensive.

    It is easy to forget about the destructive power of smoke but we are quickly reminded of it by the horrible odor that is filling your home. The smoky pollutant irritates your eyes and airways, while the sticky residue on scorched walls and the layer of ashes begin to corrode your personal possessions. 

    The urgency to clear out the smoke sets in as you realize that although the flames did not reach far, the smoke did massive damage. Smoke and ashes travel through doors and vents, reaching your entire home, penetrating your carpet, drapes, and furniture with the odor of smoke.

    Even the paint on the wall is not safe! Microscopic molecules of smoke embed deep into the pores and crevices of almost anything. 

    As you can see, a simple opening of windows, a wipe down with a household cleaner, and the passage of time will not be enough to fix this sort of smoke damage.

    So call SERVPRO to come and put your life back together quickly and professionally. 951-351-8033

    Mold Containment in Riverside

    2/1/2018 (Permalink)

    Mold Remediation Mold Containment in Riverside This is a mold containment to keep spores from spreading.

    This home in Riverside, CA was affected by mold in the living room and hallway.  The customer had noticed an odd smell and discoloring in their kitchen. They called SERVPRO to inspect for damage and mold was discovered. It had been a slow leak from the sink in the kitchen into the hallway wall. Our crew had to cut through the drywall to find the mold that had spread through part of the insulation.  All of the affected materials were removed from the home and then an air scrubber was placed to ensure the air was safe to breathe.  The plastic containment in this photo was used to ensure no spreading of mold spores to anywhere else in the home.

    Call SERVPRO is you think there might be mold growth in your home!

    Why you need the SERVPRO ERP

    1/30/2018 (Permalink)

    Storm Damage Why you need the SERVPRO ERP Be ready for whatever disaster that might strike!

    No matter where you live, it is important to be informed and prepared for any natural disaster that may occur. Natural disasters often strike without warning, leaving behind a trail of destruction and devastation. Though Mother Nature's disasters are often unpredictable, there are steps you can take to ensure you are prepared.

    Contact SERVPRO of West Riverside City to establish an Emergency READY Profile (ERP) for your home and business property. SERVPRO's ERP serves as a quick reference document, detailing important building and contact information for your property in the event of an emergency. The ERP is an ideal supplement to any existing preparedness plan, or may be used as a standalone document. Knowing what to do and who to call in advance is the key to timely mitigation, and can minimize the effects of any weather-related disaster, water, or fire damage to your home or business.

    When disaster strikes, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of West Riverside City will be ready to help make your property damage "Like it never even happened."

    Common Types of Water Leaks

    1/30/2018 (Permalink)

    Water Damage Common Types of Water Leaks SERVPRO will be there to help with any kind of water damage!

    SERVPRO technicians deal with all types of water leaks.

    Leaks are one of the most expensive types of damage that can happen to a home, but also one of the least detected. In some cases it can take months or even years for leaks to cause visual damage, but by that point, it’s too late to take preventative measures. Leaks can weaken structures, waste water, dissolve building materials, creates dangerous compounds, and foster mold growth. These are some of the most common leaks we encounter on a typical residential call, and how they start:

    • Pipe Leaks

    • Sink, Shower, and Tub Leaks

    • Water Tanks and Heaters

    Technicians from SERVPRO of West Riverside City are trained extensively in water damage restoration of all kinds, and we feel confident we can handle any water disaster you have. Call us 24/7 at 951-351-8033 for emergency services or a quote.

    Dryer Fire Damage

    1/30/2018 (Permalink)

    Fire Damage Dryer Fire Damage Dryer fires are one of the lead causes of fires in home

    You may not think of your clothes dryer as a fire hazard, but these appliances account for tens of thousands of house fires each year. The problem most frequently occurs when lint and dust are allowed to build up. Over time, this can cause the dryer vent to become clogged with highly flammable materials, which easily combust when exposed to high temperatures. Your best option for dryer safety is to clean the lint trap each time before you use the dryer, and to inspect and clean the dryer vent area to remove lint buildup and other potential blockages. Regular cleaning can ultimately make all the difference in avoiding a house fire.

    Quick statistics: 2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss.

    How do I Clean up After a Water Damage?

    1/30/2018 (Permalink)

    Commercial How do I Clean up After a Water Damage? Call SERVPRO if you have any questions regarding what to do if you have a water damage!

    If you have a water loss in your home or business it is important to get it taken care of immediately. 

    1. The first step is to get the water extracted. Once all of the water is extracted, SERVPRO can begin to get the drying process started. It is critical to make sure all of the water is removed to prevent secondary damages from happening. 

    2. Once all of the water is removed, SERVPRO will place the required number of air movers and dehumidifiers. This equipment will be monitored daily to make sure it is working properly. 

    3. After the structure is dry, SERVPRO can start the rebuilding process. In most cases, SERVPRO can handle every job from start to finish. 

    If you have any questions, feel free to reach out to us at anytime. 

    What to do Immediately after a Home Fire

    1/30/2018 (Permalink)

    Fire Damage What to do Immediately after a Home Fire SERVPRO is here to help!
    1. Ask whether it is safe to enter the home. Do not enter if the fire authorities deem it unsafe. They may establish a safety zone, but never assume a room is safe, until it has been cleared to enter.
    2. Know who to call.
      1. Contact family members and let them know you are safe, and unharmed.
      2. Contact your insurance agent. They will be able to talk you through the necessary steps, including proper documentation and emergency lodging and living expenses (keep all of your receipts!) The insurance company may assist in securing a company to help with clean up options.
      3. You may request SERVPRO at this time for contents cleaning, restoration etc. Contact SERVPRO.
      4. Another call may be to your landlord if applicable, and to your local American Red Cross. 
    3. Secure the property to prevent possible looting. SERVPRO is available to assist with securing property/ Board Ups.
    4. If water hoses were used to exterminate the fire, drying your home is critical. It is best to call the professionals at SERVPRO to do water/ fire cleanups. Water can lead to mold damage if not dried properly. SERVPRO is an approved restoration contractor for many major insurance carriers and adheres to the highest standards in the restoration industry.
    5. Seek counseling if needed. Children and adults can feel a traumatic sense of loss, and may need help to avoid a lasting sense of sadness and disorientation after a house fire. Don’t be afraid to reach out for help. A house fire is a traumatic event and individuals need to be treated with respect and compassion by those close to the process of rebuilding.

    For more information on contents and structural drying, extinguisher residue and soot removal call SERVPRO at 951-351-8033.

    Cleaning Up Sewage Backup

    1/30/2018 (Permalink)

    Water Damage Cleaning Up Sewage Backup Call SERVPRO for your Sewage Backup Problems

    No one enjoys cleaning up after a flooded toilet, but the process must be done quickly and thoroughly to reduce the risk of your family becoming ill due to sewage backup. The flooded area, whether confined to a small bathroom or spread out over an entire floor of your home, needs to be scrubbed thoroughly and disinfected to remove all traces of bacteria. When you begin the time-consuming process of sewer cleanup, use these tips to restore flooded areas.

    Cleaning

    Before you can begin disinfecting the area as part of the sewer cleanup process, you must remove every bit of remaining water. Depending on how much dirty water remains in the flooded area, you can use any of the following items to remove it:

    • Old towels
    • Buckets
    • Sump pump
    • Trash pump
    • Wet vac

    Once the water has been removed, use wet rags and household cleaners to wipe down every surface that touched the sewage to remove every trace of dirt, debris, and filth from the area. Any porous items that may have absorbed water should either be thoroughly washed and dry cleaned or discarded.

    Disinfecting

    Once the area has been cleaned and all filth has been removed, you can begin the process of disinfecting. Mixing household disinfectant sprays with bleach and warm water makes the best solution to kill any remaining bacteria. Apply the solution to every surface that may have been contaminated and let it soak for a few minutes before scrubbing with a clean rag. After the solution has been removed, rinse every surface with clean, warm water.

    Dealing with a flooded toilet in Riverside, CA is never fun. Sewage backup presents a hazard, so it should be cleaned up as quickly and thoroughly as possible. For small areas, you may choose the complete the sewer cleanup by yourself, but larger areas may require the help of a qualified restoration company. In either case, use these tips on cleaning and disinfecting to make the cleanup process easier.
    Press here for more information on water damage.

    Mold Containment used when removing mold

    1/29/2018 (Permalink)

    Mold Remediation Mold Containment used when removing mold This photo shows a containment put up in Riverside, CA home

    Containment during remediation is used to limit mold releases into the air and surroundings within a building. By allowing your building to have a quarantined area where the mold affected area does not spread allows for the tenant’s space to have greater chance of cleanliness and also improves the efficiency of the mold remediation process. In assessing the mold situation in a building, you want to find where the source is. In identifying the source, it allows for a greater chance for complete removal of the mold. Depending on the size of the mold area it is important to understand what types of containment methods could be used. The three most common types are surface containment, or the area affected, local containment which consists of the area affected and the immediate area, or a full containment which includes the entire building. By properly assessing your unique situation and creating a plan with one of these methods for mold remediation, then you can implement a plan to begin the removal process of the mold within a building.

    We can help ANY commercial Property

    1/29/2018 (Permalink)

    A lot of people know about our fire and water services, but SERVPRO can service you in more ways than just an emergency. Our crew is also certified in various types of commercial cleaning as well as restoration. Our franchise is trained in various types of odor removal and cleaning, like biohazard removal, vandalism events as well as your general white glove tests. Whether a property management company needs a cleaning before their grand opening or hospital has spilled some dangerous biohazards, we aim to make sure that your commercial facility operates with excellent health and safety along with minimal interruption. This is why we operate 24/7 and preach our 1-4-8 program to allow you to feel safe in using our team to service your property. Our franchise focuses our efforts to make sure that we can be a reliable resource for any and all emergencies in your facility. In the event of an emergency please call SERVPRO of West Riverside City at 951-351-8033.

    Heavy Rains Causes Roof Leak!

    1/17/2018 (Permalink)

    Storm Damage Heavy Rains Causes Roof Leak! This photo shows a roof tarping of a roof with damages from a recent storm.

    Let's be honest, how often do you really climb up onto your roof and check to make sure everything is looking one hundred percent? Probably not at all, I would assume that most people don't. It's not until they experience a storm damage that they realize their roof may not be in the best shape to be over their head. Recently storms rolled through Southern California and a lot of unhappy homeowners realized that their homes were NOT prepared for all the rain that we were receiving. Because the high winds and heavy rains were not a good combination and led to most water damages within the ceiling and/or in the home. SERVPRO should be your first call when it comes to any storm damage that you may experience. 

    Call us for an inspection if you think you might have a roof leak!

    Mold Damage can Ruin your Home's Framing

    1/17/2018 (Permalink)

    Mold Remediation Mold Damage can Ruin your Home's Framing Mold Damage in Riverside, CA Home

    Mold Can Even Damage Your Home's Framing, Just Like This Riverside, CA home.

    When given the chance, time and right conditions mold can even damage your home's framing. 

    Water by itself is harmless but under the right conditions with other materials or substances, it will help foster microbial growth as seen in this Woodburn, Oregon home.

    The smallest leaks can create issues over time that eventually damage some materials beyond cleaning and treating to full repairs and replacement.

    The sooner you begin the process to dry out the material the better off you'll be. Call SERVPRO of West Riverside City at 951-351-8033 for an inspection and estimate to dry your home.

    Our technicians are highly qualified in the services we provide and they're always ready to help.

    What to do if you Discover Mold?

    1/17/2018 (Permalink)

    Mold Remediation What to do if you Discover Mold? Mold should always be removed safely!

    If you see visible mold, do not disturb it. You can inadvertently spread the mold. Dead mold spores can be just as harmful as live spores. Bleach and other cleaners will not get rid of mold, but may actually help the mold spread. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

    What to Do:

    • Stay out of affected areas.
    • Turn off the HVAC system and fans.
    • Contact SERVPRO for mold remediation services.

    What Not to Do:

    • Don’t touch or disturb the mold.
    • Don’t blow air across any surfaces with visible or suspected mold growth.
    • Don’t attempt to dry the area.
    • Don’t spray bleach or other disinfectants on the mold.

    If you have noticed any mold growth in your home or office, please don't hesitate to contact SERVPRO to get a professional opinion on what to do next! 

    Mold Containment In Norco, CA Home

    1/17/2018 (Permalink)

    Mold Remediation Mold Containment In Norco, CA Home Mold Containment in Norco, CA Home

    Containment during remediation is used to limit mold releases into the air and surroundings within a building. By allowing your building to have a quarantined area where the mold affected area does not spread allows for the tenant’s space to have greater chance of cleanliness and also improves the efficiency of the mold remediation process. In assessing the mold situation in a building, you want to find where the source is. In identifying the source, it allows for a greater chance for complete removal of the mold. Depending on the size of the mold area it is important to understand what types of containment methods could be used. The three most common types are surface containment, or the area affected, local containment which consists of the area affected and the immediate area, or a full containment which includes the entire building. By properly assessing your unique situation and creating a plan with one of these methods for mold remediation, then you can implement a plan to begin the removal process of the mold within a building.

    Storm Weather floods this Orange, CA Home

    1/17/2018 (Permalink)

    Storm Damage Storm Weather floods this Orange, CA Home Drywall removed when flood water entered this living room in Orange, CA

    This home in Orange, CA was flooded with outdoor water. Flood water can carry bacteria and its important treat flood water damage a specific way. Affected materials like drywall, pad and carpet often have to be completely removed and replaced to make it safe again. SERVPRO of West Riverside City  recommends removing the material at least 12 inches from where the water touched.

    This home needed many of its walls cut thrown out along with their carpet and pad. The first photo shows the living room before anything was done, and the second photo shows our equipment drying out the structure and floor.

    If you experience anything like a flood from the outside, please don't hesitate to call SERVPRO and get our professional opinion on what should be done!

    Water Damage From Roof Leak in Riverside School

    1/15/2018 (Permalink)

    Commercial Water Damage From Roof Leak in Riverside School AIr movers and dehumidifiers drying out classroom in Riverside, CA

    This school experienced a ceiling collapse due to a leaking roof and several classrooms were affected.  The weight of the water caused the insulation to fall through the ceiling tiles and make a huge mess of water and insulation throughout many of their classrooms. SERVPRO of West Riverside City was able to help them coordinate with a roofer to fix the leak and then cleanup the entirety of the office.  Our customer was impressed that they were able to begin using their classrooms again like normal within days of this accident.

    Our Water Damage Restoration Process

    Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

    Step 1: Emergency Contact

    Step 2: Inspection and Damage Assessment

    Step 3: Water Removal/Water Extraction

    Step 4: Drying and Dehumidification

    Step 5: Cleaning and Repair

    Step 6: Restoration

    Commercial Water Damage from Second Floor Unit

    1/15/2018 (Permalink)

    Commercial Commercial Water Damage from Second Floor Unit This office was affected by water damage from the unit upstairs.

    Southern California is filled with tall buildings and boulevards filled with apartments, condominiums, town houses, businesses, homes, etc. This means if your neighbor has a pipe burst in their bathroom and floods his entire unit you more than likely are going to have some sort of damage to your property as well. Sometimes you might get lucky and escape the wrath of an angry burst pipe, but in the case you don't SERVPRO is the expert to call. We have been able to build special relationships with property managers and building owners that have used us either in the past or have been referred to us which allows us to help them with any properties they own or manage. 

    Call SERVPRO if you have experienced a water damage!

    Boarded up after Car Crashes into Store Front

    1/15/2018 (Permalink)

    Commercial Boarded up after Car Crashes into Store Front We boarded up where the broken glass used to be!

    A car crashed into the storefront of this business causing damage to his window and entrance. The owner did not know what to do and luckily his insurance referred him to the professionals at SERVPRO.  He was thrilled to know that SERVPRO could temporarily make his business run until the damages could be completely fixed. SERVPRO of West Riverside City was there to complete the emergency board up of the business until repairs could be scheduled. The professional staff of SERVPRO are available 24 hours per day, 365 days per year, to help our customers in their time of need! 

    Insurance professionals, property managers and building owners contact us. They have confidence in what we do.

    We also offer a no-cost Emergency Ready Profile, which is part of a disaster preparedness plan. You can start your by clicking HERE.

    When you need us, call us. 951-351-8033

    How to Prevent Fires Starting from Dryers

    1/15/2018 (Permalink)

    Fire Damage How to Prevent Fires Starting from Dryers Please clean your dryer vents and ducting regularly for safety.

    In 2010 an estimated 16,800 home fires, involving clothes dryer occurred.

    • An estimated 2,900 clothes dryer fires in residential buildings are reported to U.S. fire departments each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss.
    • Clothes dryer fire incidence in residential buildings was higher in the fall and winter months, peaking in January at 11 percent.
    • Failure to clean (34 percent) was the leading factor contributing to the ignition of clothes dryer fires in residential buildings.
    • Dust, fiber, and lint (28 percent) and clothing not on a person (27 percent) were, by far, the leading items first ignited in clothes dryer fires in residential buildings.
    • Fifty-four percent of clothes dryer fires in residential buildings were confined to the object of origin.

    For more information click HERE

    Fire Damage From Candle

    1/15/2018 (Permalink)

    Fire Damage Fire Damage From Candle Fire Damage caused by a Candle

    Smoke damage to walls can come in many forms, from the black sooty deposits that linger after a fire to cigarette smoke. The method used to clean this type of fire damage depends on the type of wall and the nature of the damage. After a house fire, it is always advisable to consult a professional restoration company. They have the tools, experience, and gear to do the job properly.

    This home in Riverside was affected by a fire that started with a candle on a table. Read more about fire candle prevention tips here.

    All traces of smoke and soot on the walls and furniture after this fire damage was properly cleaned and taken care of by SERVPRO. 

    If your walls have sustained smoke and fire damage, you can count on SERVPRO to restore them to preloss conditions quickly and efficiently, "Like it never even happened." 

    Water Damage From Heavy Rain Storm

    1/15/2018 (Permalink)

    Storm Damage Water Damage From Heavy Rain Storm Water Damage affected wall under window from heavy rain

    This customer experienced a water damage from the roof in a heavy rain storm in California. The first photo shows were most of the water came in, above the window! The after photo shows the demolition that had to be performed to dry out the home.  SERVPRO of West Riverside City was able to complete the demolition and set equipment to dry the home within 24 hours.  Our customer was expecting a much longer process and was thrilled that we were able to dry the home within four days. SERVPRO of West Riverside City is here to help 24-7!

    If you have experienced any water damage in the last rains please don't hesitate to get professional help to clean and dry out your structure! 

    Roof Leak from Rain Storm in Riverside, CA

    1/15/2018 (Permalink)

    Storm Damage Roof Leak from Rain Storm in Riverside, CA Roof Leak Repair after Rain Storm in Riverside, CA

    Once again the time of the rains have come. Although they may be short or very light, a surprise storm could always be just around the corner. Here we have a situation were a storm had enough strength to more some of the roof tiles around and cause a water leak that worked its way into the clients home. We received the call and quickly determined the general area it was coming from in the roof. With all the precautions in place, we were able to help the client with a tarp over the area strong enough to hold off the rain until it could receive proper attention and repairs.  

    Highly Trained Restoration Specialists

    Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

    • IICRC Training
    • Employee Certification Training
    • Initial Franchise Training
    • e-Learnings
    • Continuing Education Classes

    Early Signs of Water Damage

    1/2/2018 (Permalink)

    Water Damage Early Signs of Water Damage If you noticed any signs of water damage in your Riverside Home, call SERVPRO!

    While it may seem like water damages should be easy to spot, many times their signs are subtle and hard to find. Water damages, particularly when they go unnoticed for a long period of time, can cause extensive damage to the structure of homes and they encourage mold growth. Early intervention can save you time and money. Here are some signs that you might have a water damage in your home:

    Wall Stains – Water damages can leave yellow, brown, or copper colored marks on your walls or ceilings. Excessive moisture can also lead to peeling, cracking, or bubbling paint. If you see any of these in your home, you may have had a water damage in the past or may have one currently. Rust marks under sinks or on water heaters don’t necessarily mean you have a current leak issue, but they are areas that you will want to keep your eye on in the future.

    Damage to Floors – Floor boards affected by water may be discolored, but more often will show texture changes. Warped floor boards have gaps between them and curl at the edges. Some boards may have a spongy, soft spot or sink down lower than normal. Water damaged floors may also buckle or expand.   

    Water Bill – If you notice that your water bill has been higher than usual then you may have a leak somewhere in your home. A water meter check, either of the flow indicator or an actual reading, can help confirm any potential leaks.

    Odor – A musty odor can indicate both mold and a water damage. Mold can grow within 24-48 hours when provided with a source of moisture, so if you see any signs of mold in your home there is a good chance you have had a water damage.

    If you suspect a water damage in your home it is time to call in the SERVPRO of West Riverside City. Call us for 24-hour emergency services at 951-351-8033. 

    What happens if you have a water damage?

    1/2/2018 (Permalink)

    Water Damage What happens if you have a water damage? Questions regarding a water damage, don't hesitate to call us at 951-351-8033.

    I Have a Water Damage.  What Happens Now?

    We’ve helped restore many homes and businesses after a water damage.  For over 30 years, we’ve responded to water damage emergency calls on a daily basis.  We can help you, too.  

    #1 Call us; we’ll be there in less than 4 hours

    SERVPRO of West Riverside City’s promise is to respond to all water damages within 4 hours of receiving a call.  We will gather information about your loss and dispatch a prepared crew immediately.  We offer emergency services 24/7/365.

    #2 Call your insurance (if you want to file a claim)

    While we’re on the way, give your insurance provider a call and let them know what is happening.  Inform them that SERVPRO of West Riverside City is on the way.

    #3 Extraction

    When we arrive, we will inspect the extent of the water damage and begin extracting all the water.  Our crew will document all affected areas and begin the documentation process for your insurance claim (even when an insurance claim is not filed, our documentation process is still the same).  

    #4 Drying and Monitoring

    Once all standing water has been extracted, we will set professional equipment to begin drying your home.  We will place air movers, dehumidifiers, and possibly other specialty equipment for hard-to-reach places.  We will return to your property once a day to monitor the drying process and remove equipment.  For more information about our drying process, read here.

    #5 Restoration

    Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

    If you find your property has experienced a water damage, don’t despair.  We’re an experienced, certified, and professional team that can help.

    SERVPRO of West Riverside City services Riverside and all surrounding areas.  We can be reached 24/7 at 951-351-8033.  

    Follow us:

    Facebook     Twitter     Google+

    Wildfire Preparedness

    1/2/2018 (Permalink)

    Fire Damage Wildfire Preparedness Have Questions about Fire, Smoke, or Soot Damage? Call SERVPRO today

    What

    A wildfire is an unplanned, unwanted fire burning in a natural area, such as a forest, grassland, or prairie. As building development expands into these areas, homes and businesses may be situated in or near areas susceptible to wildfires. This is called the wildland urban interface.

    Wildfires can cause death or injury to people and animals, damage or destroy structures, and disrupt community services including transportation, gas, power, communications, and other services.  The impact may cover large areas with extensive burning, embers traveling more than a mile away from the wildfire itself, and smoke causing health issues for people far away from the fire. Wildfires damage watersheds leave areas prone to flooding and mudslides for many years.

    When

    Wildfires can occur at any time throughout the year, but the potential is always higher during periods with little or no rainfall, which make brush, grass, and trees dry and burn more easily. High winds can also contribute to spreading the fire. Your community may have a designated wildfire season when the risk is particularly high. 

    Before

    Make a Wildfire plan

    • Know your wildfire risk.

    • Familiarize yourself with local emergency plans. Know where to go and how to get there should you need to evacuate.
    • Make a wildfire emergency plan including an evacuation plan and a communication plan.
    • Many communities have text or email alerting systems for emergency notifications. To find out what alerts are available in your area, search the Internet with your town, city, or county name and the word “alerts.”
    • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
    • Stay tuned to your phone alerts, TV, or radio, for weather updates, emergency instructions or evacuation orders.

    After

    Returning Home

    • Return home only when authorities say it is safe.

    • For several hours after the fire, maintain a "fire watch." Check and re-check for smoke, sparks or hidden embers throughout the house, including the roof and the attic.

    • Use caution when entering burned areas as hazards may still exist, including hot spots, which can flare up without warning. Evacuate immediately if you smell smoke.

    Cleaning Your Home

    • Wear a NIOSH certified-respirator (dust mask) and wet debris down to minimize breathing dust particles.

    • Discard any food that has been exposed to heat, smoke or soot.

    • Do NOT use water that you think may be contaminated to wash dishes, brush teeth, prepare food, wash hands, or to make ice or baby formula.

    • Photograph damage to your property for insurance purposes.

    Here are some more information about wildfires form ready.gov.

    Have Questions about Fire, Smoke, or Soot Damage?
    Call Us Today – (951) 351-8033

    Disaster Preparedness

    1/2/2018 (Permalink)

    Storm Damage Disaster Preparedness Be Informed and Ready if a disaster where to strike.

    Build A Kit

    Make sure your emergency kit is stocked with the items on the checklist below. Most of the items are inexpensive and easy to find, and any one of them could save your life. Headed to the store? Download a printable version to take with you. Once you take a look at the basic items, consider what unique needs your family might have, such as supplies for pets, or seniors.

    After an emergency, you may need to survive on your own for several days. Being prepared means having your own food, water and other supplies to last for at least 72 hours. A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

    Basic Disaster Supplies Kit

    To assemble your kit, store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

    A basic emergency supply kit could include the following recommended items:

    • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
    • Food - at least a three-day supply of non-perishable food
    • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
    • Flashlight
    • First aid kit
    • Extra batteries
    • Whistle to signal for help
    • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
    • Moist towelettes, garbage bags and plastic ties for personal sanitation
    • Wrench or pliers to turn off utilities
    • Manual can opener for food
    • Local maps
    • Cell phone with chargers and a backup battery

    Download the Recommended Supplies List (PDF)

    Additional Emergency Supplies

    Consider adding the following items to your emergency supply kit based on your individual needs:

    • Prescription medications
    • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
    • Glasses and contact lense solution
    • Infant formula, bottles, diapers, wipes, diaper rash cream
    • Pet food and extra water for your pet
    • Cash or traveler's checks
    • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
    • Sleeping bag or warm blanket for each person
    • Complete change of clothing appropriate for your climate and sturdy shoes
    • Household chlorine bleach and medicine dropper to disinfect water
    • Fire extinguisher
    • Matches in a waterproof container
    • Feminine supplies and personal hygiene items
    • Mess kits, paper cups, plates, paper towels and plastic utensils
    • Paper and pencil
    • Books, games, puzzles or other activities for children

    Maintaining Your Kit

    After assembling your kit remember to maintain it so it’s ready when needed:

    • Keep canned food in a cool, dry place

    • Store boxed food in tightly closed plastic or metal containers

    • Replace expired items as needed

    • Re-think your needs every year and update your kit as your family’s needs change.

    Kit Storage Locations

    Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and vehicles.

    • Home: Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.

    • Work: Be prepared to shelter at work for at least 24 hours. Your work kit should include food, water and other necessities like medicines, as well as comfortable walking shoes, stored in a “grab and go” case.

    • Vehicle: In case you are stranded, keep a kit of emergency supplies in your car.

    Read more here to be prepared for any kind of natural disaster that might occur. 

    Candle Fire Safety

    12/29/2017 (Permalink)

    Fire Damage Candle Fire Safety If you experience a fire or smoke damage in your Riverside home, call SERVPRO for fire cleanup.

    The darker winter season is upon us and a lot of us enjoy candles to light up our homes. But did you know that are several thousand home fires every year that is started by candles?
    Here are some facts about candles that might make you take extra precautions when it comes to candles in your home. 

    From 2009-2013, U.S. fire departments responded to an estimated 9,300 home structure fires that were started by candles. These fires caused 86 deaths, 827 injuries and $374 million in direct property damage. 

    Facts and figures

    During the five-year period of 2009-2013: 

    • December is the peak time of year for home candle fires. In December, 11% of home candle fires began with decorations compared to 4% the rest of the year.
    • Roughly one-third (36%) of home candle fires started in bedrooms. These fires caused 32% of the associated deaths and 47% of the associated injuries.
    • Falling asleep was a factor in 11% percent of the home candle fires and 30% of the associated deaths.
    • On average, 25 home candle fires were reported per day. 
    • More than half (58%) of home candle fires occurred when some form of combustible material was left or came too close to the candle.
    • Candles caused 3% of reported home fires, 3% of home fire deaths, 6% of home fire injuries, and 5% of the direct property damage in home fires.

    If you experience a fire or a smoke damage in your Riverside home, don't hesitate to call SERVPRO West Riverside City at 951-351-8033.

    Read more here about fire prevention tips.

    SERVPRO makes sure your HVAC system runs smoothly during the Winter season!

    12/29/2017 (Permalink)

    Cleaning SERVPRO makes sure your HVAC system runs smoothly during the Winter season! If you experience the need for air duct cleaning, call SERVPRO!

    The nights are getting colder and that means it’s time to switch on the heat. 

    Even in Southern California we do get some chilly nights during our winter and that's when you need your HVAC system ready and working efficiently to heat up those cool nights.

    Here are 6 maintenance tips from SERVPRO that will help you enjoy a warm and cozy home all winter long.

    1. Clean and/or Replace the Air Filter
    2. Clean the Air Vents
    3. Add Some Insulation
    4. Check Your Thermostat
    5. Cover the Outdoor AC Unit if needed
    6. Schedule an Inspection from SERVPRO

    SERVPRO is here to assist you. Through cleaning and repair, the experienced, professional, and friendly technicians at SERVPRO West Riverside will make sure your heating system is ready for the winter season. 951-351-8033

    Mold grows year-round

    12/29/2017 (Permalink)

    Mold Remediation Mold grows year-round If there is cause for concern with mold growth in your Riverside home, call SERVPRO!

    There is a common misconception that mold only grows in the warmer months. The truth is that mold doesn't discriminate based on the climate. Mold has the potential to grow year round, and SERVPRO of West Riverside City is here to help you avoid mold this winter.

    Here are some ways that winter mold invades your home or business:

    • Cranking up the heat in your home traps the warm air inside with no ventilation. Condensation builds up moisture and affects the relative humidity level. If the weather permits, consider cracking a window for a small amount of time to allow stale air to escape. 
    • Remove your shoes before entering your home. Dead plants and leaves are a source of heat on the ground and have the potential to release mold spores. Wet shoes in the winter will also release moisture into your carpets. Moisture entering a warm building with poor air flow can cause mold to grow.
    • Make sure the windows and doors in your home are properly sealed to avoid moisture entering your home.

    If you have concerns about mold growth in your home, please contact us at 951-351-8033 for an inspection.

    Make your business ready for any emergency

    12/29/2017 (Permalink)

    Storm Damage Make your business ready for any emergency Riverside Businesses Benefit from Using the SERVPRO ERP Plan

    Use SERVPRO's ERP Plan to Help Prevent and Mitigate Losses

    Water has the potential to damage any business. A broken pipe or leaking faucet in your Riverside business could lead to temporary closure or water damage to equipment or furnishings such as your carpet or drapes. Any closure or destruction is bad news for your business because not only do you lose money when you are closed, but you also have to pay to replace any damaged items. That is why SERVPRO recommends salons have a water removal plan in place to guide you should the worst happen.
     
    Your Riverside business might need water removal at any time. You cannot always prevent leaks or spills from occurring, but you can draw up an emergency plan so that you and your staff know what to do and whom to call in the case of an emergency. We recommend including these key points.
     
    Who to call in an emergency: Make sure everyone knows whom to call when something happens. Include managers, emergency services if necessary, and of course, do not forget to add SERVPRO. Our IICRC-certified technicians have free standing and truck mounted pumps and a range of extraction tools on hand to deal with any water removal needs.
     
    The chain of command: Your staff needs to know whom to call and who is responsible for each aspect of the cleanup and water removal operation.
     
    Insurance details: Ensure everyone knows how to contact your insurers and has all the insurance details to hand. Not all business insurance covers water removal so make sure you have the right coverage in place before anything happens.
     
    Action steps: Set out a list of action steps to take, for example moving items to a higher position, or stopping the flow of water until the emergency services arrive, if possible.
     
    Plan for reopening: The idea is to get your business up and running again as fast as possible. Have a plan in place to make the process smoother and easier.
     
    The SERVPRO Ready Profile Plan has an easy to use app that makes it easy for business owners to plan for water removal and other incidents. You get the guidance you need to assess your premises and draw up an emergency plan, and also receive downloadable forms and plans you can use in an emergency.
     
    For help with water removal in Riverside and surrounding areas, call SERVPRO of West Riverside City at 951-351-8033 today.

    Learn more about making your business ready for any emergency here!

    Repeat Customer Happy to See SERVPRO

    12/27/2017 (Permalink)

    Some times when we wrap up a job, a happy customer will joke "It was a pleasure meeting you but I hope we never see you again!" We don't take it personally. We don't wish that stressful situation on anybody. 

    But one recent customer was thrilled to see SERVPRO of West Riverside for the second time in as many years. This particular customer was disabled, so when she had a flood late at night affecting all of the bathrooms and bedrooms in her home, a caretaker was tasked with contacting a restoration company to respond. When the homeowner saw Gary walking through the door, she gave him a big hug and said "I'm so happy to see you again, I had no idea who would be coming this time!" We are so pleased to provide our customers with a good experience that leaves a lasting impression. 

    Flooded Office Building in Jurupa Valley

    12/27/2017 (Permalink)

    Commercial Flooded Office Building in Jurupa Valley This workplace needed to get dried out, but it didn't mean that business had to be disrupted.

    Any business owner knows that water or fire damage to your business can really be crippling. Our goal SERVPRO of West Riverside City is to get your business up and running as soon as possible.

    We were able to accomplish that goal on this job in Jurupa Valley. The SERVPRO crew responded late in the evening to extract almost 200 gallons of water in multiple office suites from a broken pipe on the second level. We moved two businesses on the lower level into other unoccupied suites so that by the time they arrived for work the next morning, they were able to resume work almost immediately! Serving businesses and their unique needs is one way SERVPRO of West Riverside City helps make it like it never even happened.

    Small Mistakes can Lead to Major Water Damage

    12/27/2017 (Permalink)

    Water Damage Small Mistakes can Lead to Major Water Damage Clogged Water Drains cause Water Damage in Riverside Homes, Call SERVPRO for Water Removal and Dry-Out

    Accidents are not always kind to the average homeowner. Something as simple as forgetting to turn off a faucet can have disastrous results to your Riverside house. These unexpected and potentially damaging accidents are amplified considerably when there are young children in the home. Regardless of how it happened, you want to know how to clean up the mess it has left behind.
     
    Water damage in Riverside homes is not something uncommon, but it can very quickly put your life to a halt. Though you may return in a short time, this surplus of water can seep into your flooring can create a substantial mess. Even the most careful and diligent of homeowners cannot account for a brief bit of forgetfulness, and it can often require restoration services and water removal efforts.
     
    The trouble with excessive water damages is that there are often issues that you cannot even see fully with the naked eye. Structural weaknesses in your floors or walls can be made exponentially worse with the presence of water, and these kinds of lasting damages are not always apparent. That is why giving our SERVPRO team a call can help you to keep total damages to a minimum and provide a peace of mind that you have seen the last of the trouble the accident created.
     
    Fortunately, our SERVPRO emergency response team is available 24/7 to help you get your house back in order quickly and mitigate costs associated with the problem being allowed to get worse. Restoration is a process that begins with the removal of all of the water via wet vacs. Pumps are used if the volume of water exceeds the limitations of portable wet vac units, and then drying air movers are set up to remove all trace of lingering moisture from the incident altogether.
     
    Accidents are just that: accidents. You cannot anticipate when they might happen or the potential damages they could do, but you do know who can clean up the messes they create. Give our team at SERVPRO of West Riverside City a call anytime at (951) 351-8033.

    Click here for more about Riverside.

    Cat Photo Shoot On Fire Job

    1/12/2017 (Permalink)

    Community Cat Photo Shoot On Fire Job Blair hopped on our Crew Chief Gary while at work to keep him company and on task!

    We get to meet many people from many walks of life in our line of work. That also includes pets and animals!

    Meet Blair, The true supervisor on this project keeping Gary on task with the occasional hop onto his shoulders for a quick photo shoot. She liked being around us and would allow us to work but would rest nearby to be able to keep an eye on things at all times. Graciously jumping from one high place to the next was simply part of the fun that a cat supervisor undergoes. At lunch time we would go outside and Blair would have her fun climbing trees and catching bees and other bugs. I must admit that even though I am a dog person, this cat has won us over with her cool and calm personality. Thank you for keeping us company Blair!

    What was not as cute however, was the fire restoration work we were doing at this property due to a bathroom exhaust fan malfunctioning. More an that in a following post. Thumbs up for Blair...

    Will Your Roof Leak This Year?

    12/1/2016 (Permalink)

    Storm Damage Will Your Roof Leak This Year? A home roof in Riverside CA with some sipped and cracked tiles...

    Got leaks?

    The weather in southern California is hard to beat. We get lots of sunshine, low humidity and a nice long summer to accommodate for all of our activities. However, this is exactly why we can get in trouble when we enter our short rain season. We don't get much rain so we assume our roofs are in good shape, often times not thinking twice on giving them some maintenance work from time to time...

    During this potential rainy season, we will receive many calls from homeowners that will unfortunately have water damage in their homes due to roof leaks. Many can not be prevented if we have a heavy storm but the vast majority can actually be prevented. So lets take a look at some of the very common situations we come across.

    Slipped Tiles: These can be ceramic tiles or concrete tiles. both have some nice weight to them and can usually withstand some heavy winds. But from time to time and over time, these heavier tiles can slip or slide away from their original position creating gaps in the surface area where potential water damage can occur. Wind, heavy water flow and the weight of the tiles settling in over years can all cause this "slippage". Also, broken tiles from objects impacting them can be a problem along with the occasional cracked tile from someone walking on it...

     

    Missing Shingles: This is more topical of your asphalt shingle roofing. Asphalt shingles are very popular and perhaps the most commonly used. Their appearance is like that of sandpaper some say. They have good durability and usually come with a smaller price tag. With this kind of roofing we usually see "missing shingles". It is typical wear-and-tear that usually makes this happen. Over time heavy winds can eventually lift a shingle and continually work it to the point it detaches. Bad installation can also result in compromised performance when storms or wind hits.

     

    Wind Driven Damage: This can and will happen to basically any type of roof. Wind driven damage is a term used to describe a situation where the wind was strong enough to be the main reason behind the damage. Strong wind can blow out weak or poorly installed shingles but when coupled with rain, it can actually force water to move up and under the roof shingles regardless of type. Water will usually find its way into the attic. In a situation we encounters not to long ago. Hail was present during a strong and windy storm. The wind was strong enough to push the smaller hail pellets up and under the roof shingles. The home owner thought the worst was over after the storm was done. However, it did not take to long for the hail deposited in his attic to start melting and cause massive water damage.

     

    Tips: 

    1) We recommend doing a yearly routine inspection of the roof ether by carefully doing the inspection yourself or getting a professional to do it for you. We strongly recommend getting help to do this inspection if you are not comfortable doing this yourself. It can be dangerous work if not handled properly.

    2) Also, have your gutters cleaned out to prevent water from pooling along the gutter and flowing into the attic.

    3) Pay close attention to wood shake shingles if you have them. They can be very easily damaged when old or worn out.

    4) Don't forget that many times your home owners insurance can help in situations like this. Always check with your insurance agent first before putting in a claim. 

    5) Finally, getting an inspection from a trusted service provider that works with all insurance companies like ourselves can be of great value in keeping cost and time spent down should anything happen. 

    We hope this helps out and helps keep you dry and leak free!

    Trapped Kittens Rescued!

    11/30/2016 (Permalink)

    Community Trapped Kittens Rescued! Gary and the kittens...

    SERVPRO of West Riverside City answers the call to another disaster. Only this time, there was a little difference in store for us...

    As Crew Chief Gary begins the work needed on a large commercial building basement, he catches the sound every cat lover knows, a faint meow. As he follows the sound he pinpoints it to be between the basement concrete walls in a very tight area. Did this stop Gary from helping? Nope. He made his way into the wall cavity and followed it until he came across confirmation to what the sounds were. He finds three kittens that were cut off from the outside world. Access was no longer available to them so they were safely removed and taken to safety. They don't teach you that in restoration class, Great job Gary!!

    SERVPRO of West Riverside City Cares!

    11/29/2016 (Permalink)

    Community SERVPRO of West Riverside City Cares! Canine Angles team along with Calypso and JJ receive a gift from our very own Christopher!

    Helping Weave The Fabric of Our Community 

    Being a local franchise of the Riverside area in CA, we get to experience the community first hand. We are professionals trained to perform our professional services, but we also care for our clients and community. When we heard of an organization called "Canine Angles Service Team" helping our local and neighboring communities, we had to take a closer look. We liked what we found and decided to help them make a change and deliver a good impact to the life of others. 

    Canine Angles Service Team is a company that provides highly trained service dogs specifically to children. We were touched by the help and joy that this organization brings to others and decided to seize the opportunity to help them with their quest to bring service along with a smile to our community. We were able to make a very nice contribution to their work and even though we did not expect anything in return, we were rewarded with meeting some of the team members which included Calypso and JJ the service buddies! Here is a link to their website should any like to read more about the great service they provide.

     

    Canine Angles Service Team

     

    On behave of SERVPRO West Riverside City, congratulations Canine Angles and keep up the good work!    

    Hidden Water Damage

    10/11/2016 (Permalink)

    Water Damage Hidden Water Damage Crew Chief Gary after he dried water damaged in crawl space and installed new insulation.

    Many times water can be very sneaky and hard to find. Such was the case with one of our clients that had their fridge leak and caused more hidden damage than that which was visible. We get the call and quickly show up on site. As the inspection is being conducted, the client was confident that the damage was not too bad. However, our Crew Chief Gary noticed a nearby vent that was in the affected area. He asked the client if he could have access to the crawl space underneath the home. Our client didn’t think it was necessary but gave us access. What Gary found unfortunately was a lot more damage that was not visible from the inside of the house. Water had traveled through the cut outs made for the ground vent and soaked a large area of insulation underneath the house. The client was surprised at the discovery and thanked us for being diligent in the investigation process. The truth is we MUST be diligent and eliminate all moister when dealing with a water loss. Any corners cut or areas overlooked can result in prolonged moister, secondary damage or even worse, mold growth.  

     

    Conclusion

     

    After having identified all affected areas, a complete plan of action was put into place and Gary was able to remove the wet insulation with compromised properties and replace it for new one after the dry down was complete. The client now knowing that all areas were dry and all work completed, was able to come home, relax and carry on with their normal activities being confident that the work had been done thoroughly and correctly by SERVPRO of West Riverside City… Cheers!

    Smoke Types

    10/5/2016 (Permalink)

    Fire Damage Smoke Types Contents inside cabinets affected by candle fire that created "Wet Smoke" damage in Riverside CA.

    Let's talk smoke...

     

    So just like everything else, smoke has a few secrets and tricks to it that most people are not aware of, but here at SERVPRO of West Riverside City, it’s our job to know them to properly conduct smoke damage restoration when we get the call.

    A client gives us a call after coming home and finding that a small candle that was left lit while they were gone burned down to its end but not before burning its decorative plastic wrapper, a table cloth and a leather phone case. As well as melting other nearby objects like hand lotion bottles. These items produced a type of smoke categorized as “Wet Smoke”. This is because when most plastics and synthetic man made materials burn, they produce a dark, sticky ash that almost behaves like grease. Unfortunately, when our clients got back home, that’s the ash that awaited them and it covered all their belongings. Thankfully, the worst did not happen and their home was not lost or damaged from the fire other than needing an extensive cleaning and painting some of the walls and ceilings.

    So why is identifying the smoke type important information for us? Because now we know the kind of cleaning method we will need to utilize when attempting to restore the house to its former glory. “Wet Ash” must be cleaned off the walls with a wet method such as a cloth damped in a special solution to most effectively remove the ash. When something like paper or wood burns, it produces a “Dry Smoke” that can be cleaned with a dry method such as using a special dry sponge that will collect the ash in its pores. Attempting to clean these different ash types with reversed cleaning methods will result in further damage or permanent staining of the surface.

     

    Smoke Types

    Wet Smoke - Plastics and Synthetic Materials. Low heat, pugnant odor, sticky residues.

    Dry Smoke - Paper and Wood. Fast burning, high temperatures.

    Protein Smoke - Food. Virtually invisible residues, discolors paints and varnishes, extreme pugnent odor. 

     

    Fire & Smoke Damage Tips

    Do:

    • Limit movement in the home or work area to prevent soot particles from being embedded into upholstery and carpet.
    • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
    • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffics areas.
    • If electrical is off, empty freezer and refrigerator completely and prop doors open to help prevent odors.
    • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect with these surfaces with a light coating of lubricant.

    Don’t:

    • Attempt to wash any walls or painted surfaces without first consulting a professional.
    • Attempt to shampoo carpet or upholstered furniture without first consulting a professional.
    • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized professional.
    • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.

    Flooded Home In Riverside

    8/19/2016 (Permalink)

    Water Damage Flooded Home In Riverside Different shots of the initial water damage found

    The Water Bug Bites...

    There is nothing better than coming home from a nice family vacation and getting some rest as you settle back in. But what happens you when you come home only to find a massive water problem?

    The Story

    That is exactly what happened to a family in Riverside. After a good vacation with their loved ones, they come home late in the evening only to see a horrifying site. Water streaming out from their front door. As they go inside to see what the problem could be, they find that the vast majority of their home is flooded. Carpet, padding, furniture and wood flooring have all fallen victims of water damage. The problem? The toilet supply line in the master bedroom had ruptured and leaked for an indefinite amount of time. Thankfully the client was familiar with SERVPRO and did a quick search for the closest franchise to him.

    The Call Out 

    Approximately around 10:30PM Christopher gets the call from the home owner and the restoration process begins. Some information of the loss was gathered, tips were given to the home owner and the vehicle was dispatched to give the customer the much needed help.

    Upon arrival, the extent of the damage was very apparent but even then a thorough inspection is needed to make sure we find all the areas where water could be hiding from our view. Carpet is completely soaked, walls and lumber are wet and even the reclaimed wood flooring has turned into a water bed. A few hours pass while the water extraction is being conducted to remove all excess water from the scene and the environment is finally getting under control. Equipment was placed to start the dry down process and contents such as furniture and light stands are all propped up to prevent water damage to occur to them or the carpet. The next day our technicians are ready for round two.

    The Conclusion 

    After a few days of work and great progress, the home owner cheers up and can see the hope for him and his family at the end of all this. He shares with us how happy he is with his decision to call us out and thanks us for being attentive and treating his home with respect. Soon, the home owner and his family will be back at work doing whatever it is that made them happy at home and will not have to worry about mold or any issue relater to this water loss because they know we indeed made it "Like it never even happened".       

    Did you know water has different categories?

    7/27/2016 (Permalink)

    Water Damage Did you know water has different categories? Even water from a clean source like a broken pipe can quickly change category if left unattended.

    Water Types play a huge roll in how a professional will decide to tackle any water loss. Many people are not aware that water is categorized by the amount of pollutants it carries or that it picks up as it travels through materials. This is very important to note because as water dries up, these pollutants will be left behind or can even be blown around the area with air movement or foot traffic creating a potential hazarded to health and safety. Sometimes, it’s best to get rid of affected materials instead of drying them and risking your safety and the safety of others.

    Categories

    Clean – Broken pipe, icemaker, drain overflow  -  No waste or contaminants

    Gray – Washing machine, dishwasher, roof leak  -  Some soils and contaminants

    Black – Raw sewage, floods  -  High degree of waste and contaminants 

    “The safety of our clients and their 100% satisfaction in our services is always part of our goal.” 

    Salmonella Strikes a Children's Summer Camp!

    7/19/2016 (Permalink)

    Commercial Salmonella Strikes a Children's Summer Camp! Crew chief Gary applying a disinfectant in the form of a fog for better penetration.

    Summer is usually a great time for families as it gives them the opportunity to spend some quality time together outdoors. But in this case, what was supposed to be a great summer camp for kids, turned into a discomforting experience.

    THE STORY 

    As a group young teens get together at their summer camp and settle in, something else was also settling in. A couple of the children were misfortunate and contracted salmonella food poisoning. Salmonella is a bacteria commonly found in undercooked eggs and poultry and once contracted the person will experience diarrhea, fever and abdominal cramps 12 to 72 hours after infection. The illness usually lasts 4 to 7 days and most people with a healthy immune system don’t need hospitalization, however, the symptoms can be very severe causing them to seek medical help. The camp was not taking any risks of spreading the bacteria to other children so they sent the children back and called in the professionals…

    THE CALL OUT

     We received the call and immediately understood the importance of taking care of this situation properly and promptly. Christopher quickly schedules an inspection to commence work when the children are no longer present and takes note of the points of interest as he walks though the many rooms with multiple bunk beds. It was the right call to send the children home regardless of the inconvenience. With so many rooms and such tight quarters it was only a matter of time before the problem would spread among the children. Soon Gary is on the scene and executes his plan of action. Using an EPA approved disinfectant all areas that would come in contact with the children (most everything) were wiped down giving detailed attention to the restrooms and finally creating a fog with a very safe and strong disinfectant that would blanket all areas and surfaces to eliminate all threats. When it comes to our client’s safety and wellbeing, SERVPRO of West Riverside City takes no chances.   

    Should You Mitigate?

    7/1/2016 (Permalink)

    Water Damage Should You Mitigate? Water Damage traveling through carpet & carpet padding

    When it comes to Water Damage, it is critical to have proper mitigation as soon as possible to prevent the spread of damage. But what exactly is mitigation?

    Mitigation is defined as the action of reducing the severity, seriousness, or painfulness of something. 

    In the case of a water loss, part of what is done to reduce the severity of damage is to extract any excess or standing water from the site. Standing water in a structure can be very dangerous and has a very high potential to increase the severity of the damage by seeping through building materials such as carpet, padding, wood floors, vinyl and even walls! But it doesn’t stop there, if left unchecked it can damage furniture, create rust stains, destroy paper goods and worst of all it can accelerate bacterial and fungal growth leading to mold. All of this can also be done by any unchecked moisture and not just by excess or standing water. This is why it is critical to have quick mitigation but also a proper restoration as a whole.

    So, Why Mitigate?

    • Mitigation reduces the losses of life and property

    • Mitigation enables people to recover more quickly from disasters

    • Mitigation lessens the financial impact of disasters

    When to Mitigate:

    • Water damage

    • Fire

    • Vandalism

    • Crime Scene

    We are here to help!

    6/14/2016 (Permalink)

    Water Damage We are here to help! Quick response with a portable water extractor

    A pip bursts. A water heater leaks. A bathtub overflows. A sprinkler system malfunctions. Flood waters rush in. Water damage can happen in any number of ways. But if your business or home is under a few inches of water, everything else takes a back seat. The only thing in your mind will be to find a solution and quick. 

    Your local SERVPRO® franchise of West Riverside City is exactly that solution. We understand the stress a situation like water damage can introduce to your life and we want to help you get rid of it quickly and efficiently. We have experienced with our clients that simply having someone show up onsite ASAP, begins to alleviate some of that overwhelming stress. This is because knowing that you have the right people for the job makes all the difference in the world, especially when its your work place or even worse, your home. We understand the importance of diong things as quickly, carefully and thoroughly as possible so you can return to your regular activities. 

    Tips

    This is why we recommend that you take the time to visually inspect your work area and/or your home and become familiar with were critical things like the main water and gas shut off valves are located. This simple knowledge will empower your ability to take quick actions should anything happen in the future. Also, keep a list of helpful contacts for any number of different situations that could play out in your home or work place. And dont forget that we are ready, local and just a phone call away from serving you. 

    Free Inspection Code AC20, call now: 951-351-8033

    The Behavior of Smoke

    10/27/2015 (Permalink)

    A fire loss can result in complex damages because of the unique behavior of smoke. Our professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Here are some facts you may not know about smoke.

    The grilling fun isn't over!

    7/22/2015 (Permalink)

    Here are a few simple tips to keep in mind this summer while cooking...

    Water Damage Facts From Discovery

    6/2/2015 (Permalink)

    May showers can create flood conditions faster than you may realize. Here are some interesting facts about #WaterDamage from our friends at Discovery.

    Check out this 30 sec video from Discovery

    #SERVPROWestRiverside

    Emergency Preparedness Checklist

    3/25/2015 (Permalink)

    Community Emergency Preparedness Checklist Emergency Preparedness Checklist

    This week we're gathering supplies for our Emergency Preparedness Kits. We'll show you how it turns out, so you can make one for your home or business.

    Check out our Twitter Page

    Emergency Ready Plan

    8/14/2014 (Permalink)

    General Emergency Ready Plan Emergency Ready Profile with SERVPRO West Riverside City

    Knowing what to do and what to expect in advance is the key to timely mitigation, and can help minimize how water and fire damage affect your business.

    Categories

    Archived Posts