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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Aug 26 National Dog Day, How Can Riverside Residents Help

8/26/2019 (Permalink)

We Rescued Ellie when she was 9 weeks old, she was found roaming the streets by herself. Rescues are some of the best pets!!!

About National Dog Day, from our friends at NationalDogDay.com

National Dog Day has two goals: to honor dogs, and to rescue dogs from homelessness and abuse. It's an opportunity for us to recognize and appreciate the value and importance of dogs in our lives.

This day is intended to honor dogs for all that they do for us. In addition to giving love and companionship, dogs help us out in countless ways:

  • They are watchdogs for our safety.
  • They lead the blind.
  • Dogs aid in search and rescue,
  • They seek out bombs and drugs.

The second goal of National Dog Day is to rescue dogs in need. On occasion, dogs need us to save them from homelessness and abuse. The goal of the National Dog Day foundation is to rescue 10,000 dogs a year. Lend a hand to help a dog in need today, or any day.

Check out our local shelter in Riverside:

https://www.rcdas.org/

ADOPTION FEES

Dogs        

Fees

0-15 Days

$105        

16-30 Days

$55

31 Days and Over

$20        

Senior Adoption Rates

50% Off

Active Duty and Veteran Adoption Rates

Free

Department of Animal Services Mission, Vision and Values

Mission

Working together to improve Riverside County for people and animals

Vision

Promoting an environment of responsible pet ownership through progressive animal welfare initiatives, community outreach, and humane education in a culture of compassion, creativity, and integrity.

Core Values

We believe the character of our organization is best reflected in the strong dedication of each of us to strive to meet the highest standards of performance and compassion on behalf of the animals and people we serve.

As stewards of those who cannot speak for themselves, we recognize society has entrusted us with a great responsibility. Our community's expectations and trust give us the courage to perform our duties with transparency, honor, empathy and compassion.

We meet this vision by our shared commitment to:

  • Demonstrating respect, sensitivity and understanding toward all people and animals.
  • Improving Riverside County through education, humane sheltering, responsible pet placement, progressive law enforcement, and reduction of pet overpopulation.
  • Using adoption, education, and veterinary medical programs as an alternative to euthanasia.
  • Seeking lifetime homes for the pets we place.
  • Providing the tools, environment, and information to foster a safe and healthy workplace with an emphasis on teamwork.
  • Collaborating to improve Riverside County for its people and animals.

National Dog Day celebrates all dogs, mixed breed and pure. Their mission is to help galvanize the public to recognize the number of dogs that need to be rescued each year and acknowledges family dogs and dogs that work selflessly each day to save lives, keep us safe and bring comfort. 

Dogs are amazing, courageous, sensitive and sentient beings that deserve compassion and respect. Please consider bringing what was once considered "unwanted love", into your heart and home on National Dog Day!"

To see the dogs up for adoption at the Riverside Shelter click the link below:

https://www.rcdas.org/petharbor/secured_PetHarbAdoptSearch.html

NationalDogDay.com lists 20 ways to celebrate:

  1. Adopt a dog from your local shelter
  2. Have a safety check of your home to be sure it's safe for your dog and others
  3. Donate blankets, food and toys to animal welfare organization
  4. Organize a peaceful demonstration in front of your community pet store that sells puppies
  5. Write your congressman and ask that he/she support the ban on puppy mills and gas chambers in your state
  6. Sent a dog related gift to a friend or family member
  7. Have a National Dog Day party and invite your friends and their dogs
  8. Spend the day taking photos of your dog and then enter their photo contest
  9. Buy an official National Dog Day Tee and sport it proudly
  10. Assist and ill or elderly neighbor by walking their dog
  11. Have a portrait painted of your dog to suspend the fleeting magic of dogdom
  12. Buy your dog a fun new dog toy…or two…or five
  13. Give your dog some fun exercise by taking him/her to a doggy play resort
  14. Brush your dog to eliminate excess fur
  15. Give your dog a massage or holistic spa treatment
  16. Teach your dog a new trick
  17. Buy your dog a fashionable collar or leash
  18. Hire a professional pet photographer for a fun photo shoot
  19. Take your dog to the beach
  20. Say "Because Dogs" all day , every time someone says hello

SERVPRO of West Riverside City is a strong believer in rescuing dogs from our local shelters rather than shopping for one elsewhere.  Our Mascot Ellie, a Cattle dog mix, was rescued from Inland Valley Humane Society.  She has been a loyal, happy dog that we have owned for 8 years.  She was found roaming the streets at just 8 weeks on her own.  We fell in love with her when we first met her and new she would be a great addition to our family.  She loves coming to work and is on her best behavior when in the office.  

August means Back to School for kids!

8/21/2019 (Permalink)

August is here and that means it's time to head back to school!

Running a public or private Riverside school leaves you with many plates to balance, not the least of which is the upkeep and maintenance of the facilities to provide a safe and functional learning space for students. Disasters and water loss incidents can occur with little warning, but many of these situations can spread more quickly than custodial staff can manage, leading to either inadequate cleaning of the mess that has occurred or new areas becoming unnecessarily damaged from spreading water that your janitorial crew cannot prevent.

Educational institutions can depend on their local technicians at SERVPRO of West Riverside City for fast, thorough service in the event of fire, water or mold damage. With 24-hour emergency response, SERVPRO Franchise Professionals provide mitigation, cleanup and restoration services to reduce recovery costs and to help ensure minimal interruption to your curriculum. SERVPRO of West Riverside City also provides expert cleaning for emergencies or special needs exceeding routine janitorial capabilities, including stain removal, upholstery and drapery dry cleaning, indoor air quality and vandalism cleanup. Our Franchise Professionals are trained to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA registered cleaners and disinfectants.

Types of Facilities:

  • Early Childhood - Preschool and Nursery Schools
  • Primary - Elementary and Middle Schools
  • Secondary - High school and Academies
  • Higher Education - College and Universities
  • Athletics - Gymnasium, Sports Complex and Stadiums
  • When our professionals arrive at your school, we can get to work on inspecting the damage to determine the best approach to remove the moisture and restore the effects. In some situations, extraction might be a necessary inclusion to the restoration process.

    Drying is critical to prevent the spread of the damage to new areas and to protect the structural integrity of saturated materials. Throughout this drying process with dehumidifiers and our air movers, we can monitor our progress with the use of moisture detection equipment and thermal imagery cameras. These tools can identify moisture pockets that require attention and focused efforts. This technology can help us to maximize our drying efforts to provide the most efficient and effective approach to eliminating the moisture and dampness from a recent water loss incident.

    To restore and reopen our Riverside schools, SERVPRO technicians start by spraying down the standing water and every surface that might have been affected with a strong, anti-bacterial agent. Spraying reduces the risk to property and protects both our restoration teams and school workers. After the chemical has time to take effect, our teams begin removing the water using pumps and extraction wands. Together, these devices can draw out nearly all standing water from a facility.

    As we finish removing the water, other technicians begin wiping down everything the water covered or touched. In classrooms and other common areas, this means cleaning desks and chairs with the same agents and examining furniture for signs of damage. Depending on the severity, our teams may recommend disposal if restoration is not cost-effective.

    For cafeterias and kitchens, cleaning is even more important. Although we do not disassemble ovens or freezer units, we do wipe down every visible surface and crawl under appliances when possible to ensure everything is ready to support the student population once more.

    Our goal after a loss at SERVPRO is to help every school and other commercial facilities reopen to support our local population. If you need our services, call us today at (951) 351-8003 to schedule a visit and start the restoration process. We are here for you.

    Feel free to ask about our vandalism and bio-hazard cleanup services!

    Back-to-School Tips for our Riverside Residents

    8/15/2019 (Permalink)

    School is back in session, there things that parents can do for themselves and their kids to ensure a smooth transition into the school year!

    With a well-rounded summer vacation ending, parents spend a lot of time getting their kids ready for school. New school supplies, haircuts, and special end-of-summer outings all play into the back-to-school routine. There are some other things that parents can do for themselves and their kids to ensure a smooth transition into the school year, too. Take a look below at few ways to get this year off to a great start in your house.

    Set up a bedtime and wake-up routine in advance. If possible, it’s best to establish bedtimes and wake-up times two weeks in advance of the start of school. By the time the first school bell rings, kids will already be on the right sleeping schedule and it will be one less worry for your family.

    Get to know new teachers. There will be open houses, orientations, and other meet-and-greet options at the beginning of the school year, but none will give you the chance to spend some quality time getting to know your kids’ teachers. Try to find a few minutes before or after school to connect one-on-one with the teachers. At the very least, send an introductory email that includes how you can help during the school year, however big or small.

    Plan healthy lunches and snacks. The better you plan out the meals in your home, the healthier choices you will make for your kids. When you pack protein-rich snacks and lunches, balanced with fruits, vegetables, and other wholesome items, you ensure that your children will have the energy and brainpower to make it through their school days.

    Organize clothing. Of course you will need to donate or otherwise get rid of the clothing that your kids have outgrown, but you should also take the time to carefully organize what is left. From there, decide what items you may need more of before school begins.

    Set up a staging area. Find a central spot to store everything related to school, including backpacks, upcoming outfits, and a dry erase calendar with family schedules. Try to keep this area free of clutter and other non-school items so that you can find what you need, when you need it—and quickly. Have the kids help you stock it with school-related items and keep it clean and functional. Find some inspiration here.

    Update medical records. Most schools will let you know if your shot records are out of date, but why not go beyond that? Make sure teachers and administrators have a complete list of any medical concerns regarding your kids, including allergies. You will also want to be sure that all emergency contacts are up to date.

    Talk to your kids about bullying. Research shows that one in three kids experience bullying at some point in their school career—and in the increasingly digital world, the consequences can be extreme. Make sure your kids understand the right way to treat their peers, and when to speak up if they see someone else being bullied. Also make sure they know when to come to you if they feel they are being bullied.

    Ask your kids about their concerns. The start of school is exciting, but can also bring some anxiety—especially when it comes to the unknown. Take a few minutes to ask your kids what they are most looking forward to during the school year, and what things may be worrying them. By giving them a forum to express their concerns, you can help them work through any worries in advance of school starting and clear up any issues that could lead to a bumpy start to the year.

    by SPARK

    SERVPRO of West Riverside City also wants to remind Riverside residents that Safety Awareness is always important.  Now, the kids may be plugging in flat irons and forget to turn them off.  Some may be back onto the morning coffee, and leave the coffee pot powered on all day when they leave the house.  Additionally, you may want to consider pulling out the cell phone charger from the wall when you are not charging the cell phone.  Did you ever happen to feel how hot it gets plugged into the wall when it is not charging a cell phone?  Also, please check smoke detector batteries, and have at least one extra set of batteries in the home--ready to go, so there is no "down time" without batteries in the smoke detector.  Please have a family plan for emergency exit, and consider a minimum of two exits.  Have all persons in the household agree to a designated meeting spot outside the home in advance.

    Have a wonderful school year and don’t hesitate to contact SERVPRO of West Riverside if you need our help.  You can reach us at 951-351-8033.

    Why Your Riverside Business Should Have an ERP

    8/12/2019 (Permalink)

    SERVPRO can expertly help you devise an effective Emergency Readiness Plan for your business in the West Riverside area.

    Benjamin Franklin wisely said, “By failing to prepare, you are preparing to fail.” It’s advice that can easily apply to a business. Water damage, fire damage, storm damage and other disasters can ravage corporations. A staggering 50 percent of these companies are too crippled to reopen. So how are the other 50 percent able to rebound? They have a readiness plan.

    An ERP (Emergency Readiness Plan) is a method of planning for emergencies long before they occur. It’s a carefully devised, well-rehearsed strategy that guides you and your employees to take decisive action during a catastrophe. Here are some things to consider while putting your ERP into place:

    PONDER THE WORST CASE SCENARIOS

    Encourage your employees to formulate as many disaster scenarios as they can. One of the worst fires occurred in November 2018 with the Woolsey Fire and Camp Fire.  Studying such tragedies can help you more effectively plot possible situations.

    DETERMINE PROTECTIVE ACTIONS

    It is necessary to create an ERP that protects anyone in the building. The Department of Homeland Security refers to this as “Protective Actions for Life Safety,” including:

    • Fire Drills -- Rehearsals for action during a fire.
    • Sheltering -- Sheltering staff during a natural disaster.
    • Sheltering in Place -- Sheltering staff during a man-made emergency.
    • Lockdown -- Eluding an active shooter.

    LEARN HOW TO STABILIZE THE INCIDENT

    Stabilizing an incident means preventing further damage on the scene. This can be accomplished by training your employees in various rescue procedures including:

    • First Aid and CPR
    • Proper Use of Fire Extinguishers

    TRAIN AN EVACUATION TEAM

    Without guidance during an evacuation, people may blindly panic. Consider adding an evacuation team to your ERP:

    • Assign employees to guide evacuees out of the building.
    • Appoint helpers to assist persons with disabilities.
    • If an exit is blocked by a hazard such as a collapsed ceiling, make sure the evacuation team is trained to redirect employees to an alternate exit.

    SERVPRO of West Riverside City, is a fast, reliable, proactive provider of emergency cleaning and restoration services for fire and water damage. SERVPRO can expertly help you devise an effective Emergency Readiness Plan for your business in the West Riverside area.

    The SERVPRO Ready Plan information will give you the security of emergency preparedness. The information can be downloaded into the Ready Plan app to instantly share with SERVPRO, so that the damage can be intercepted. We’ll make it “like it never happened.”

    Here is some good information from our friends at Ready.Gov

    Prepare NOW

  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • Know your community’s evacuation plans and find several ways to leave the area. Drive the evacuation routes and find shelter locations. Have a plan for pets and livestock.
  • Gather emergency supplies, including N95 respirator masks that filter out particles in the air you breathe. Keep in mind each person’s specific needs, including and updated asthma action plan and medication. Don’t forget the needs of pets.
  • Designate a room that can be closed off from outside air. Close all doors and windows. Set up a portable air cleaner to keep indoor pollution levels low when smoky conditions exist.
  • Keep important documents in a fireproof, safe place. Create password-protected digital copies.
  • Use fire-resistant materials to build, renovate, or make repairs.
  • Find an outdoor water source with a hose that can reach any area of your property.
  • Create a fire-resistant zone that is free of leaves, debris, or flammable materials for at least 30 feet from your home.
  • Review insurance coverage to make sure it is enough to replace your property.
  • Pay attention to air quality alerts.
  • Survive DURING

  • Evacuate immediately if authorities tell you to do so.
  • If trapped, then call 911 and give your location, but be aware that emergency response could be delayed or impossible. Turn on lights to help rescuers find you.
  • Listen to EAS, NOAA Weather Radio, or local alerting systems for current emergency information and instructions.
  • Use an N95 masks to keep harmful particles out of the air you breathe.
  • If you are not ordered to evacuate but smoky conditions exist, stay inside in a safe location or go to a community building where smoke levels are lower.
  • Be Safe AFTER

  • Listen to authorities to find out when it is safe to return, and whether water is safe to drink.
  • Avoid hot ash, charred trees, smoldering debris, and live embers. The ground may contain heat pockets that can burn you or spark another fire. Consider the danger to pets and livestock.
  • Send text messages or use social media to reach out to family and friends. Phone systems are often busy following a disaster. Make calls only in emergencies.
  • Wear a NIOSH certified-respirator dust mask and wet debris down to minimize breathing dust particles.
  • Document property damage with photographs. Conduct an inventory and contact your insurance company for assistance.
  • Wildfires dramatically change landscape and ground conditions, which can lead to increased risk of flooding due to heavy rains, flash flooding and mudflows. Flood risk remains significantly higher until vegetation is restored—up to 5 years after a wildfire. Consider purchasing flood insurance to protect the life you've built and to assure financial protection from future flooding.
  • ABC's of SERVPRO of West Riverside and the Restoration Industry

    8/7/2019 (Permalink)

    How many of these facts did you already know?

    August has arrived and with August comes back-to-school time! In the spirit of the back-to-school season, we thought this would be a great time to present the ABC’s of SERVPRO and the restoration industry! Why leave the learning just for the kids?! How many of these facts did you already know?

    A - Air: SERVPRO of West Riverside City inspects heating, ventilation and air conditioning units (HVAC). Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

    B – Biohazard: Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of West Riverside City is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

    C - Commercial Services: Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of West Riverside City has the resources and expertise to give you excellent results while minimizing the disruption to your clients.

    D - Disaster Recovery: The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a wild fire, wind damage or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you.

    E – Equipment: In the event of water damage, expert knowledge and state of the art equipment are paramount for effective drying and restoration. Trained SERVPRO of West Riverside City professionals use exceptional equipment and expertise to first create an environment favorable for drying and then to extract and eliminate moisture from the structure.

    F - Fire Damage: SERVPRO of West Riverside City has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 

    G – Guidelines: As one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry.

    H - Highly Trained: In addition to training at the regional level, SERVPRO developed the National Training Center to teach restoration and mitigation skills to Franchise Owners, employees, and insurance industry employees.

    I - Insurance Services: SERVPRO strives to maximize the satisfaction of insurance companies and customers by developing and managing business-to-business relationships within the insurance industry.

    J – Job: No job is too large for SERVPRO to handle. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.

    K – Knowledge: SERVPRO professionals are equipped with the knowledge to restore your property. SERVPRO Franchise Professionals are highly trained in property damage restoration, from initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certification.

    L – Local: SERVPRO of West Riverside City is a locally owned and operated business. We live and work in this community too, so we are close by and ready to respond immediately when you need cleaning or restoration services. 

    M – Mold: Any home or commercial property can quickly become infested with mold if a source of water is present. And mold can spread throughout a property in as little as 48 hours. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

    N - National Network: SERVPRO of West Riverside City is part of a national network of over 1,650 Franchises, which allows us to respond quicker with more resources. 

    O - Odor Removal: As experts in deodorization, SERVPRO of West Riverside City Professionals are trained to identify and eliminate offensive odors.

    P - Property Restoration: Restoring property is the first priority of SERVPRO of West Riverside City. Customers appreciate the immediate response and should know that everything is being done to limit the damage.

    Q - Quick Response: In many cleaning and restoration situations, immediate action is needed. SERVPRO of West Riverside City provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    R - Restore First: SERVPRO of West Riverside City Professionals clean and restore property using specialized equipment and cleaning techniques. Their “restore first” mentality reduces interruption and gets customers back to their life.

    S - Storm Damage: Storms occur with little warning and can be devastating. Regardless of the type of storm, SERVPRO Franchise Professionals can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

    T – Trusted: SERVPRO is a Trusted Leader in the industry with over 1,650 Franchises.

    U - Upholstery Cleaning: Upholstery and carpet materials vary dramatically. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

    V – Vandalism: SERVPRO of West Riverside City will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry.

    W – Water Removal: Professionals at SERVPRO of West Riverside City are water removal and cleanup specialists and are ready to help when flooding or water leaks cause water damage. Crews quickly dry the property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure the property is dry and the job is done right.

    X – eXtraction: Water extraction removes the majority of the water from the home or property. By performing a thorough water extraction, SERVPRO Franchise Professionals help reduce the drying time which helps to prevent mold and secondary water damage.

    Y - Your Peace of Mind: The goal of SERVPRO of West Riverside City is to restore both the customer’s property and their peace of mind through timely mitigation.

    Z – oZone: SERVPRO of West Riverside City uses commercial grade ozone machines to eliminate odors in spaces. Ozone machines efficiently and effectively break down organic matter, killing the odor at its source.

    Understanding Homeowners Insurance for your Riverside Home

    8/5/2019 (Permalink)

    Make an appointment with with your agent yearly to ensure you have the proper coverage.

    First-time homeowners are faced with many realities of being “an adult,” and one of the things that comes with owning a new home is making sure you have proper insurance. But not all insurances are the same.

    Just because you have insurance on your home doesn’t mean you’re protected from everything that could happen. In fact, often with homeowner policies, there are some very common occurrences that might not be covered.

    Homeowners insurance differs from state to state, so to avoid making costly assumptions, it’s important to understand what’s included with your policy.

    Here in Riverside we see so many of our customers who do not understand their homeowner's policy. Here is a quick guide to how your policy may be explained. 

    As a homeowner, one of the most important aspects of your home isn’t something you use daily. And it isn’t something flashy you show off to friends. It’s your homeowner's insurance policy, and it protects you in more ways than you may think, helping you rebuild your home or repair damage that results from a covered loss.

    But, that’s not all. It can also help cover the costs of a lawsuit, help you pay for somewhere else to live when your home is uninhabitable and much more.

    Home insurance is typically very comprehensive, but all policies have exclusions and coverage limits. It’s vital to know what those are so you know what’s covered and what’s not. Fire damage? Typically covered. Flood damage? Typically not.

    With this guide, you can begin to understand what a typical home insurance policy covers. Just keep in mind that coverage varies from carrier to carrier, region to region and even policy to policy. Only your individual home policy can tell you the coverage you have and that which you don’t. For an even better understanding of your home policy coverage, review it with your local independent agent.

    What Home Insurance Covers The typical homeowner's insurance policy has six types of coverage. They are commonly known as:

    • Coverage A: Dwelling, for damage to your house that occurs due to covered losses, such as a fire. Following a covered loss, dwelling coverage helps you repair or rebuild your home, including the structures, such as a garage or a deck, attached to it.
    • Coverage B: Other Structures, for damage to other buildings or structures on your property that result from a covered loss, such as a tornado. This may include a detached garage, a barn or a fence.
    • Coverage C: Personal Property, for damage to or loss, including theft, of your personal belongings and possessions, such as jewelry, furniture, guns, and other valuables. If you experience a covered loss, this coverage will help you replace items up to the defined dollar limit in your policy. In certain instances, your belongings may be worth more than the typical home insurance policy covers. In this case, you may be able to purchase additional coverage through a process known as “scheduling valuables.” To help expedite a personal property claim, it helps to keep an updated home inventory of your belongings.
    • Coverage D: Additional Living Expenses, for costs incurred, up to your set policy limit, due to “loss of use” of your home, meaning your home has been damaged to the extent that you cannot live in it and you need to live elsewhere. This coverage helps you handle the costs of your temporary housing and related expenses.
    • Coverage E: Personal Liability, for damage to other people’s property for which you are responsible. This coverage may also help you handle legal costs and liability judgments resulting from a lawsuit, up to the defined dollar amounts outlined in your policy.
    • Coverage F: Medical Payments to Others, for bodily injuries to other people, such as a houseguest, that occur in your home or on your property. Like personal liability coverage, this coverage helps with the costs of a lawsuit or legal decision, up to your defined policy limits.

    Remember that, despite having all of these different types of coverage, you’re only covered up to the dollar amounts that you select and only for covered losses, as outlined in your policy. Typically, you can change these policy limits at any time if you’d like to purchase more coverage. This is a good idea if, for example, you’ve recently added on to your home, acquired some pricey personal belongings or made other updates to your property. If needed, you can also reduce your coverage, though always ensure you are adequately protected.

    What Home Insurance Doesn’t Cover

    It’s just as important to know what your homeowner's insurance doesn’t cover as it is to know what your home policy does cover. For starters, your policy does not cover any damage or repairs costing less than your deductible. It also does not cover any costs that exceed the coverage limits outlined in your policy. You are solely responsible for excess costs unless you have an umbrella policy to provide additional liability coverage for a covered loss.

    More than likely, your policy also does not cover routine maintenance and repairs, as well as damage due to animals, termites, floods, earthquakes, sinkholes, sewer backups, and other incidents. These are often considered non-covered losses. If you experience a non-covered loss, as outlined by your policy, you will be responsible for the costs.

    What Home Insurance May Cover

    Outside of the typical home insurance coverage, optional or separate coverage may be available from your carrier or from a different carrier. For example, you may be able to purchase earthquake or flood coverage separate from your homeowner's policy.

    Other coverage options are add-ons to your existing homeowner's insurance. These can include identity protection and equipment breakdown coverage, which covers the cost to repair or replace a range of appliances and other equipment, such as pool equipment, in your home. If this sounds similar to an extended appliance warranty, it is. The difference is that you can insure an array of appliances at once through this optional coverage rather than purchasing a separate warranty for each one.

    This guide is a starting point for understanding your home insurance policy. Your own policy may vary greatly from the descriptions above depending on the state where you live, your carrier, and the coverage you have selected. So take a close look at your policy by reviewing your documents or viewing your coverage online. Or, even better, sit down with a local insurance agent who can explain your coverage in detail, as well as discuss whether your policy provides adequate protection for your home, property, and belongings.

    From our friends at Safeco Insurance

    Renters Insurance

    According to Insurance Information Institute

    “Many renters are under the misconception that their landlord’s insurance policy will reimburse them if their personal property is damaged or destroyed, but that’s just not the case,” says Salvatore. “Fortunately, renters have a range of insurance options to choose from.”

    Renters insurance provides financial protection against damage to or loss of personal possessions due to hurricanes, fire, lightning, theft, explosion and other disasters listed in the policy. There is even coverage for water damage caused by burst pipes or a neighbor who forgets to shut off the water in the tub. Coverage is available on either an actual cash value basis (depreciated value) or for its replacement cost (no deduction for depreciation). Renters insurance does NOT cover flooding and earthquake, but separate policies can be purchased for these event

    Should You Board Up your Commercial Property After a Fire?

    7/31/2019 (Permalink)

    If your commercial property in Riverside, California, has experienced a fire, there are several reasons why you might want to board up structural damage or windows. In addition to keeping the external elements out of a building with fire damage, boarding up can also prevent additional losses due to looting and make the fire cleanup process easier. 

    Most full-service restoration specialists offer boarding-up services. Here are four reasons to board-up after a fire.

    1. There is still viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale, but having them properly processed rather than stolen can be helpful for insurance purposes.

    2. You want to protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition. Loss can be far more expensive than restoration or covered replacement.

    3. You need to keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.

    4. You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

    Talk to restoration experts at SERVPRO of West Riverside City, about whether boarding up is a good strategy for preventing loss and limiting damage after a fire. Your major concern is likely to be how to recover from fire damage as quickly and completely as possible. Preventing looting and exposure to the elements can make fire cleanup more successful. Don’t hesitate to call us (951) 351-8033.

    Have You Reviewed Your Insurance Policy Recently?

    7/29/2019 (Permalink)

    Avoid a gap in your coverage, contact your insurance agent to review your policy.

    Insurance policies are living documents. They can, and should be, changed periodically to accommodate changes in circumstances and needs of the policyholder.

    A home renovation or upgrade can affect the value of your home and the coverage you need, and may qualify you for additional discounts. Furthermore, if you insured your home for a certain amount when you bought it, the home may have increased in value significantly over the years, even without renovations. This could leave you with a gap in coverage, making it difficult to rebuild if the home is lost through fire or other disaster.

    Finding Available Discounts

    Ensuring you have adequate coverage is not the only reason to review your insurance policies at least once a year. It is worth doing to make sure you benefit from any available discounts. For example, you may qualify for a discount on your homeowners insurance if you have installed a security system, or a roof that is resistant to hail. Many people save more than 20 percent on premiums by bundling insurance – buying their auto, home, and life insurance policies from one insurance provider.

    Insurance companies are constantly creating new products and services to stand out and attract customers from other insurance companies. For those who qualify, some of these new features can save policyholders money in the long run.

    Update Home Inventory

    Your home inventory is a tool that your agent can use to determine the right level of coverage for your homeowners insurance. Plus, if you have a claim, having an up-to-date inventory will benefit you and get your claim paid faster. If you haven't done an inventory on your home in a while, we have some tips on where to start. If you have completed an inventory, right after the holidays are and ideal time to update! Be sure to share the updated home inventory with your agent when you're done.

    Right-Size Your Life Insurance

    Life insurance is not one-size-fits-all. Your coverage needs to evolve over time. If you don't have a policy yet, now is a great time to talk to your agent about what type of policy would best suit your needs (and your budget.) We have six things you should consider when you are looking at coverage. 

    If you do already have life insurance, is it working hard for you? Could you get more benefit out of your policy while you are still living? Maybe. Talk to your agent about the ways you can make your existing policy work for you and your family.

    Prepare for the Unexpected

    You try to be as prepared as possible, but you never know what is right around the corner. Prepare for unexpected risks with an umbrella policy. Umbrella earns its name because the coverage arches over your vehicle and homeowner's insurance to provide an extra layer of protection: it starts where vehicle and homeowner's insurance liability limits stop. You might be surprised by all the things umbrella policies cover for an affordable price. 

    Call Your Agent

    When was the last time you evaluated your coverage's with your agent? Your agent can do an annual review  and make sure you are covered where you need it (and aren't paying for coverage's you've outgrown). Life changes fast, make sure your insurance keeps up.  Contact your agent and schedule a brief review today.

    Like home maintenance, an annual insurance review is something that can go a long way to protecting what is likely your biggest investment. Your local agent will know the details of coverage for your neighborhood.

    When was the last time you reviewed or updated your homeowners insurance policy?

    Choosing the Right Biohazard Cleanup Service in Riverside

    7/22/2019 (Permalink)

    Biohazard cleanup requires professional equipment, following OSHA standards and disposing the waste, including blood, and bodily fluids safely.

    Always Choose Trained Professionals

  • Because it’s traumatic: No one should have to deal with the personal impact of cleaning up after the traumatic loss of a loved one. A professional SERVPRO can get a situation cleaned up quickly, compassionately and discreetly.
  • Because it’s safer: Federal regulations classify all human and animal remains, including blood, urine, feces, vomit and bodily fluids, as biohazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis and many more. The safe cleanup and removal of biohazardous materials involves extensive analysis and detailed work, and the use of state-of-the-art cleaning and odor removal technologies.
  • Need Biohazard Cleanup? Call Us Today – 951-351-8033

    Licensed Bonded & Insured

  • It is important to use licensed professionals because they conduct safe cleanup, removal and disposal of bio-hazardous waste. Additional considerations include being registered and compliant with OSHA and FEMA, federal agencies that oversee disasters and workplace safety. Cleanup crews will be coming into your home or the home of your loved one, so be sure the professional you choose is bonded and insured.
  • Approved Vendors for Most Major Insurance Companies

  • In most cases, insurance will cover much or all of the cost of traumatic even cleanup. You can minimize or eliminate your out-of-pocket expenses by working with licensed and bonded professionals such as SERVPRO of West Riverside City who will deal directly with insurance companies, saving you one more headache in this already difficult process.
  • We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup
  • Frequently Asked Questions (FAQ)

    Q. Can I just use my regular cleaning or janitorial service for biohazard cleanup of blood or bodily fluids?

    A: Not unless your regular cleaning or janitorial service has been properly trained and equipped to handle biohazard cleanup and waste such as blood or bodily fluids, and has a legal place to dispose of the recovered biohazardous waste.

    Q: Who pays for bio-recovery services?

    A: In many cases home, business or auto insurance will pay for bio-recovery services. Ultimately the property owner may be responsible for cost of the service.

    Q: Can I have an employee of my business clean the scene?

    A: Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to biohazard cleanup of blood spills without first:

  • Receiving Blood Borne Pathogen (bbp) training.
  • Having a written BBP exposure control plan.
  • Having been provided personal protective equipment.
  • Having been offered Hepatitis B vaccine and exposure evaluation and follow-up.
  • Being provided with a method to remove and properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.
  • For more information please visit:

  • Biohazard Cleanup & Restoration by SERVPRO
  • Biohazard Emergency Tips - Until Help Arrives
  • Trauma & Crime Scene
  • Vandalism & Graffiti
  • Environmental Protection Agency (EPA) Hazardous Waste Laws & Regulations Information
  • An ordinary cleaning crew is untrained in the cleanup of biohazard materials and crime scenes. The property affected by biohazard waste must be fully decontaminated to be habitable again.

    When selecting a vendor to provide biohazard cleaning services, first make sure the company complies with all OSHA standards, not only with the Bloodborne Pathogens program. OSHA regulations that must be followed during the cleanup include Personal Protective Equipment, Hazard Communication and Heat Illness, among others.

    Call SERVPRO of West Riverside City we can help.  951-351-8033. 

    SERVPRO has the Training and Resources to Handle your Commercial Water Damage

    7/17/2019 (Permalink)

    SERVPRO of West Riverside City handles not only residential damage and restoration, but commercial as well.

    Professional water damage restoration services, experts with the right combination of training and resources can quickly identify the problems plaguing your property, take steps to restore your property and belongings, and return the area to a safe, healthy space so that you can get back to work without unnecessary delay.

    At SERVPRO, we understand the damage that water or fire can do, and we are always ready to make it “Like it never even happened.” Our teams include restoration professionals trained in water damage restoration, applied structural drying, odor control, and upholstery and fabric cleaning. When you reach out to us for help, we do not hesitate. We move quickly to assess the situation and prevent further damage. We use our knowledge and specialized equipment to identify all the areas impacted by the water, including any hidden pockets of moisture.

    After identifying the source of the water, we will create a plan to effectively deal with the troubles at the scene. If water remains, we can use professional-grade pumps and vacuums to extract it before shifting to dehumidifiers and air movers as we carefully monitor the drying process to ensure that the structure and its contents are properly dried.

    We also begin working to clean and restore your belongings. With an expansive arsenal of professional tools and techniques, we can save items that many others would forsake, so you retain more of your property and reduce your replacement costs. We can also take steps to sanitize the location with antimicrobial treatments to prevent mold issues and deodorize the space to remove musty, unpleasant odors. We work diligently to restore your commercial facility to its preloss condition so that you can get back to business.

    Commercial Damage Levels

    There are three levels of commercial damage that are considered:

    Level 1

    Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

    Level 2

    Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

    Level 3

    Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

    Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched.

    Commercial Property owners and Property Managers are entrusted with keeping their businesses operational.  Facilities Managers rely on us to be ready for Whatever Happens.

    General Adjusters and Consulting firms from around the Inland Empire trust SERVPRO of West Riverside city with their most complex claims. Some of our specialties include

    • Small Office Buildings
    • Large Office/High-Rise Office Buildings
    • Apartment Buildings
    • Restaurants
    • Hotel/Motels
    • Commercial Reconstruction
    • Small Retail Stores
    • Large Retail/Big-Box Stores
    • High-Rise Residential
    • Manufacturing & Industrial
    • Government/Military
    • Universities
    • Schools
    • Restaurants
    • Commercial Disaster Recovery Services 

    We are available around the clock to get your business back up and running. Our expertise includes restoration services for fire and water damage. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services by calling SERVPRO of West Riverside City at 951-351- 8033.  

    Why Won't My Water Damage Mitigation Company Give Me an Estimate?

    7/15/2019 (Permalink)

    It's considered standard practice in the construction industry to expect an estimate of the cost prior to the work being performed. Why then would a Water Damage Mitigation Company refuse to provide an estimate?

    It saves money

    There are actually a number of reasons why estimates are not normally supplied for water damage drying and mitigation services. First and foremost, when a water damage loss or flood occurs to a property, time is of the essence. Even small delays in getting the mitigation and drying started can result in a substantial amount of additional damage, and associated cost, to the property. The Insurance Industry, which has spent countless billions of dollars paying water damage claims, does not require Mitigation Companies to provide a quote prior to performing the work. These Insurance Companies have learned that the delays associated to waiting for an estimate only increases the overall damage to the property as well as the amount the insurance company ends up paying out in damages.

    Additional / subsequent damage may be the property owner's responsibility

    The property owner's insurance policy typically includes a clause which places an obligation on the property owner to take action to mitigate further damages. This requires the property owner to protect the property from this further damage. In a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are considered necessary to stop secondary water damage. The water will continue to wick from wet building materials to dry materials, often in hidden locations such as inside wall cavities, etc., until there are no longer any dry materials thereby causing this secondary damage. Timely, professional mitigation initially slows and finally stops this process. If the property owner fails to mitigate a water loss in a timely manner, the Insurance Company can, and will, refuse to pay for any additional damage (secondary damage) caused by this delay. As a result, secondary property damage as a result of unnecessary delays while the property owner waits for price quotes could cost the property owner directly.

    It prevents delays that could result in mold

    In addition to secondary water damage, Mold contamination is also a factor. Delaying mitigation, even less than a day in some cases, can result in the beginning of mold growth. Once mold begins to grow, costs can skyrocket, increasing the overall job costs by 4 to sometimes 10 times what would have been necessary prior to mold contamination. Prompt, professional, and timely drying and mitigation is essential to reducing costs when a water damage loss or flood occurs. Any delays, even delays associated to getting estimates, generally only increase the overall cost.

    Water Damage estimates are inaccurate

    Last, it is virtually impossible for a Mitigation Company to accurately estimate the price of a water damage drying and mitigation job. There are too many variables that can affect the nature of the drying, and the time and labor that may be needed to properly dry out a building. As the property dries, water infiltration, by its very nature, will still continue to wick from wet to previously dry areas until the drying is complete. As well, different building materials dry out at different rates. For instance, drywall is more easily dried out when compared to plaster. Also the humidity and temperature within the home, as well as the weather conditions outside, can often affect the drying and mitigation services to your property. It is impossible for any professional Mitigation Company to predict where water will migrate during the drying process or how quickly the property will dry. This makes it impossible to provide any accurate estimate.

    Because of this, it is important to only use companies you know you can trust for your water damage drying and mitigation needs. SERVPRO is trusted by the Insurance Industry (both Insurance Adjusters and Agents), many Commercial Property Managers, and the local Real Estate Industry for their water damage drying and mitigation needs.

    Should you have a need for Water Damage Mitigation, please Contact Us today! We have crews available 24 / 7 to respond to Emergency Water Damage Claims.

    How to Handle Unexpected Water Damage in Riverside City

    7/10/2019 (Permalink)

    Unexpected water in your Riverside home or water in your business can cause a lot of problematic flood damage. It can ruin your possessions and the building you store them in. If you act quickly, you can mitigate water damage and your restoration efforts can be successful.

    Don’t treat flood damage lightly. Even if the water in your Riverside home is only a half an inch deep, it can be a breeding ground for unwanted mold. The growth of mold from water in your house can ruin walls, carpets, and flooring. Water damage can also cause mold that leads to poor air quality and respiratory illness like asthma. The key to keeping your house safe and mold-free is to mitigation water in your home or water in your business very quickly. Before doing any water cleanup or drying, call your insurance company and let them know what you plan to do about the flood damage. After speaking with your insurance, use these tips for mitigation and prevention any further water damage.

    Disconnect Power

    Remove and unplug any electronics in the vicinity of the water in your home. The quicker you do this, the more likely you can save them from being destroyed and get the water cleanup process started. If the water has risen past the level of electrical outlets, turn off power to the area of the building. Pull up carpets and underpadding that have flood damage. You can potential save carpets if you start the water cleanup, drying, and disinfectant process immediately. You probably won't be able to save the underpadding because of they act like a sponge and absorb large amounts of water.

    Water Cleanup

    Getting rid of the water quickly is important to mitigating the water damage. If you can't use a wet-vac because of a power issue, the old fashioned way works just fine. Grab some old towels and bucket to sop up as much water as you can. You can pour the water down the drain or out outside onto permeable surfaces. If the situation is more than you and your wet-vac can handle, consider renting a sump pump from a hardware store. The most important thing you can for water damage mitigation is to get rid of the water in your business fast and star the drying and restoration process.

    Dry the area

    Once the water is out of the way, it's helpful to utilize a dehumidifier and fans for drying. Open up all the windows and get the area dry as soon as possible. If drywall has been affected, you’ll need to cut away the areas that were damaged by the water to prevent mold. Take out the baseboards if they are not real wood, as they are probably not salvageable. If it was real wood, you might get lucky and be able to save them.

    Disinfecting

    After the water damaged area has dried out, you’ll want to use a strong disinfectant for restoration to rid the area of any bacteria that and contribute to mold growth. Make sure to include walls and furniture.

    Dispose of damaged items

    Rather than throwing everything into the dumpster, consider organizing the damaged goods into piles of recyclables and non-recyclables. This way, you can help alleviate pressure on landfills and do a little good for the environment. Contact your local waste management authorities to find out how to properly dispose of electronics, furniture, and drywall. Many materials can’t be thrown into the general trash for safety and environmental reasons, so find out the correct place to dispose of the water damaged items.

    It’s a nightmare to have to deal with water in the home or water in at your business, but by taking quick action, you can start the mitigation process and get the restoration done fast. Whether it's a broken pipe or a natural flood water, you can minimize the damage by acting quickly. Don’t forget to let your insurance company know what happened so they can give you the go-ahead for taking action. 

    Every water damage event is a little different and requires a unique solution, but the general process stays the same. So, before you risk further damaging the value of your home or facility by attempting to clean up the mess yourself, call your local SERVPRO of West Riverside City.  

    Calling SERVPRO of West Riverside City eases the restoration process. We are available 24 hours a day, 7 days a week.  We are here to help during holidays too!

    If you find yourself with water damage, call us today! 951-351-8033

    Summer guests? Need to clean your house? Here are some Tips

    7/8/2019 (Permalink)

    Spring seems to be the perfect time of the year for a deep cleaning home due to the change of the seasons. However, you may need to prepare for summer out of town guests. 

    The true of the matter is that cleaning could be the most boring task that needs to be done at home or could be the easiest, all depends of the way you arrange this tasks and the actions you take every day in order to have a clean and a cozy home.

    Every Riverside newer home or older home has its own unique characteristics and needs when it comes to straightening things up, there are a few basics that anyone can fall back on when it comes to cleaning.

    Kitchens, bathrooms, bedrooms, living areas, for washing, replacing, dusting, sorting…not sure where to start? Don’t feel overwhelmed, here are a few handy tips that you can also use as a check list to make your cleaning easier and fun than a summer breeze. We also recommend you have all the cleaning supplies you need beforehand so you won’t be tempted to put it off.

    Kitchen

    We recommend that you start cleaning something you like to see shiny so this task will be more appealing as you will see the results immediately.

    • Start cleaning inside and outside of refrigerator, and take the opportunity to throw out expired food products, since you will be emptying the shelves to clean them.
    • Clean stove and oven and wipe down microwave
    • Clean garbage disposal by freshening it with baking soda and/or citrus rinds
    • Finally Sweep and mop floors with a nice clean fragrance…Your done!

    Bathrooms

    This task could be one of those you would like to leave it to the last, but think of the idea of enter to your fresh and clean bathroom, having a nice bath or listening to your family saying…This is great and smells fantastic!!!

    • Wipe down shower and tub
    • Clean toilet, counter tops, and mirrors
    • Sweep and mop the floor

    Bedrooms

    In case you have many Bedrooms at home you can start with one per day so the task will be easy and you won’t get tired and overwhelm with the rest of the house cleaning.

    • Wash bedding
    • Wash pillows (or replace if needed it)
    • Make space in the closet for your guests

    Living Areas

    This kind of areas are the most used at home so we recommend you leave it for the last task so you can clean it and organize it properly.

    • Vacuum/sweep and mop floor
    • Polish furniture (You can start weekly with a piece so you don’t get tired doing it at once)
    • Dust electronics/media centers other.

    Throughout the House

    This tasks can be done one per day and depending of the amount of work needed it

    • Dust furniture surfaces and ceiling fans
    • Vacuum all carpets

    We also recommend to contact us, SERVPRO have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean, and comfortable living environment for you and your family.

    You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, our staff is equipped with the knowledge to restore your property. If you would like to schedule service for your home or business, please call today! SERVPRO of  West Riverside City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. 

    Don’t wait, be ready to enjoy your fresh, clean home organizing the activities during the coming months with this useful checklist or by contacting us, don’t rush for spring or summer time we are here to bring you a hand!

    Call us if you would like your home professionally cleaned by SERVPRO of West Riverside City, we are here to help...let us do all the cleaning for you so you can feel rested and refreshed before your summer guests arrive!  

    Who Can You Call When your Commercial Business Experiences Water Damage

    7/3/2019 (Permalink)

    SERVPRO is a trusted and experienced commercial water damage restoration company that delivers quality customer service.

    As a commercial business owner, you know that any type of water damage can be detrimental to your business.

    It is crucial when faced with a water damage loss that you can resume normal operations as soon as possible to protect your business. If your business is forced to close until water damage repairs are complete your short-term losses will start to add up and your customers may find somewhere else to go which could cause you to lose their business long-term.

    SERVPRO can supply precisely that with our commercial water damage restoration services. The problems caused by water damage. Why is water damage such a problem? While water is vital to life, uncontrolled water that infiltrates spaces where it does not belong can do a great deal of harm. It can cause structural damage to your commercial facility and destroy the property, equipment, and inventory that you have stored inside it. It can also produce the ideal conditions for mold growth, setting the stage for a potentially hazardous mold infestation. In fact, unattended water damage can produce health hazards and liability issues that can leave your business vulnerable to lawsuits, so it is vital that the damage is dealt with properly. When water damage occurs, time is not your friend. Any delay in addressing it allows the damage process to continue, which is likely to increase both your losses and your restoration costs. The disruption triggered by water damage can also lead to lost productivity. After all, every hour that you spend working to restore your commercial space is an hour that you were not able to spend focused on what you do best. The solution that your business needs water damage can be a significant problem for your business, but it is one with a clear solution.

    SERVPRO of West Riverside City specializes in commercial water damage repair and can help ensure that damages are kept to a minimum, reducing your total losses. Commercial businesses have unique needs when it comes to water damage repairs and the best way to protect your business and its assets is to leave water damage repairs to the pros.

    What to Do If Your Property Floods

    When your commercial property is affected by water or flooding, the source of water needs to be addressed before water damage repairs can begin. Water damage can affect expensive or specialized equipment and inventory, and losses can quickly add up to thousands of dollars. If your property floods, quick action is necessary to mitigate the damage. SERVPRO of West Riverside City is always ready to respond.

    When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 

    However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 

    1. Malfunctioning sprinkler systems 

    Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

    2. Damaged appliances and equipment 

    This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 

    3. Broken pipes and plumbing 

    Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 

    4. Backed up sewer lines 

    This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 

    Choosing a Commercial Water Damage Repair Company

    Whenever your business is affected by water damage, a fast response is necessary. SERVPRO of West Riverside City provides emergency, 24/7 service and has the equipment and personnel it takes to get your business up and running quickly. SERVPRO is a trusted and experienced commercial water damage restoration company that delivers quality customer service and exceptional water damage repair service for commercial businesses.

    In an event of a disaster call SERVPRO of West Riverside City at 951-351-8033. Our SERVPRO team is available 24 hours a day, 7 days a week, 365 days a year!

    Lighting Fireworks in Riverside is Illegal this 4th of July Holiday

    7/1/2019 (Permalink)

    From our friends at CPSC: Fireworks are synonymous with our celebration of Independence Day. Yet, the thrill of fireworks can also bring pain. 

    Residents are urged to attend free July 4 fireworks shows at Mount Rubidoux or La Sierra Park. 

    It’s that time of year again! Outdoor barbecues, cook-outs, summer beach vacations, and of course, fireworks! Whether you’re celebrating in your red, white and blue this weekend, or just enjoying a little backyard BBQ, knowing the laws of fireworks in your area is really important.  

    ALL fireworks, including sparklers, are illegal in Riverside County. All fireworks are illegal because they cause serious injuries and very often, cause fires. Riverside County has very diverse terrain. The vegetation is very dry where fireworks can easily start a brush fire. Individuals who cause fires by using illegal fireworks will be held responsible for all suppression costs. These costs can run into the millions of dollars. Read more at the State Fire Marshal website.

    Residents are urged to attend free July 4 fireworks shows at Mount Rubidoux or La Sierra Park. Leaders warn ahead of July 4th, you can be fined $1,000.

    4th of July Fireworks Displays in Riverside and Neighboring Counties

    Many cities and communities in or near Riverside County provide spectacular fireworks displays for their residents.  The operators of these displays are licensed and have permits issued by the State Fire Marshal. 

    Since all fireworks are illegal in Riverside County - Let the experts entertain your family at one of these events throughout the South-land:

    RIVERSIDEFireworks at Mt. Rubidoux and La Sierra Park: Riverside

    RIVERSIDEJuly 4th Fireworks, Family Fest: Evergreen Memorial Historic Cemetery, Riverside

    From our Friends at  the U.S. Consumer Product Safety Commission

    Remember, fireworks can be dangerous, causing serious burn and eye injuries. You can help us prevent fireworks-related injuries and deaths. How? By working with a national, state or local organization where you live to promote fireworks safety in your community.

    Follow these safety tips when using fireworks in an area that allows fireworks: 

    • Never allow young children to play with or ignite fireworks.
    • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
    • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
    • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
    • Never try to re-light or pick up fireworks that have not ignited fully.
    • Never point or throw fireworks at another person.
    • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
    • Light fireworks one at a time, then move back quickly.
    • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
    • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
    • Make sure fireworks are legal

    The safest way to enjoy fireworks is to attend a public fireworks display put on by professionals. Those caught with illegal fireworks will be subject to fines, citation and/or arrest; including confiscation of all illegal fireworks. We urge you to leave the fireworks to the professionals!

    Help Is Here

    The team at SERVPRO of West Riverside City has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup.

    Remember, you know who to call when disaster strikes!  SERVPRO of West Riverside City 951-351-8033

    Summer is Here, Enjoy Summer Safely in Riverside!

    6/26/2019 (Permalink)

    Please review a few tips that can help ensure you have a safe enjoyable summer.

    Although we have already enjoyed several warm days here in Riverside, the official first day of summer is June 21th, 2019.   Please review a few tips that can help ensure you have a safe enjoyable summer.

    Your Home

    As we pack away winter coats there are some things you can do to prepare your home for the season: 

    •       Clean your refrigerator coils
    •       Change your air-conditioning filters
    •       Ensure your condensation line is clear of clogs and operating normally
    •       Inspect your driveway for any potential repairs needed
    •       Let out heat from the attic –high temperatures are a regular cause of mold
    •       Open windows to reduce moisture in your home
    •       Install screen doors; ensure the screens are in good condition
    •       Install reflective/tinted windows-this will protect your furnishing and reduce cooling costs!
    •       Add plants to your home-plants reduce toxins in the home and even offer health benefits!
    •       Secure your hose a safe distance from home, slow leaks has caused floods
    •      Inspect pool for any damage that may have occurred throughout the winter season

    Water Activities

    With temperatures rising in Riverside, this means a lot of us are all gearing up to take part in water activities and swimming! 

    We thought we would share some top water safety tips for you to remember before you jump in the water!

    1. Swim with a buddy. If possible, this is always the safest route no matter where you might be swimming.
    2. Parents, always watch your kids while they are in the pool. Disasters can happen so fast!
    3. Have a life jacket and first aid kit on hand. Getting in the habit of taking these things with you to swimming activities can be helpful.

    For more great water safety tips, visit the American Red Cross website.

    Grilling, Fire Pits, and Fire Works

    There is nothing like firing up the grill during the summer months! Did you know, summertime is the season for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren’t considered.  Consider the following tips to help ensure your summer celebrations are disaster-free!

    Bar B Q Fire Safety

    • Propane and charcoal BBQ grills should only be used outdoors.
    • Keep a 3 foot area clear on all sides of the grill...kids and pets, too!
    • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
    • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
    • Never leave your grill unattended.
    • When using a charcoal grill, let the coals completely cool before disposing in a metal container.
    • When disposing of any coals, please make sure you use a metal container and a lid, without anything piled on top of the lid!

    Don't you just love a fire pit?

    • Make sure your fire pit has a cover. It may be needed to extinguish the fire quickly and easily in the event of an emergency.
    • Look around the fire pit before lighting it.  Make sure there is nothing easily flammable near it...piles of dried leaves, firewood, tiki torches and/or their fluid.
    • Watch out for what you are adding to your fire pit.  Leaves, paper, magazines or cardboard can separate and send large fire filled pieces into the air, causing a fire elsewhere!
    • Not a bad idea to have a fire extinguisher and/or a hose with the water turned on, handy.

    Fire Works

    It’s firework season! According to the National Fire Protection Association (NFPA), an average of 18,500 fires are started every year by fireworks. This includes 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires. “These fires caused an average of three deaths, 40 civilian injuries, and an average of $43 million in direct property damage,” says the NFPA.

    Do you think sparklers are the safe way to go? Nope: they account for about a fourth of emergency room fireworks injuries.

    Stay safe this summer by paying close attention to children at fireworks events, and avoiding the use of consumer fireworks.

    • Anyone using fireworks or standing nearby should wear protective eye-wear.
    • Do not try to re-light or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire.
    • Children should never pick up fireworks that may be left over as they may still be active.
    • The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

    Wishing you and your family a wonderful summer from SERVPRO of West Riverside City and please be safe!

    If fire does damage your home or business this summer, give us a call at 951-351-8033. SERVPRO of West Riverside City will make it "Like it never even happened."

    What Sets SERVPRO Apart for your Commercial needs

    6/24/2019 (Permalink)

    Let the professionals take the stress off your shoulders, we can make it "Like it never even happened."

    Here at SERVPRO of West Riverside City we often get the question of Why SERVPRO?  

    What is it that SERVPRO can do differently than all the other cleaning and restoration companies out there.

    The answer to those questions always start the same way, with the list of all the training and certifications held by SERVPRO employees, the systematic process that is used to manage different projects, and the support provided by corporate and the SERVPRO network.  While those are all valuable assets, what truly sets SERVPRO of West Riverside City apart is the people.  Between the office manager and our production team, the years of experience with SERVPRO is invaluable.  This experience provides them with all of the tools and knowledge necessary to handle projects of any type or size.  Whether its routine carpet cleaning or a large commercial water loss or fire damage, the crew at SERVPRO of West Riverside City has the experience to make it "Like it never even happened."

    Our Products

    When team SERVPRO of West Riverside City comes to clean up your home or business, we have a secret weapon that ensures we can make any disaster “Like it never even happened.” Well, make that DOZENS of secret weapons.

    SERVPRO stands out among its competitors, because we use our very own line of proprietary cleaning products. Those products are made to handle restoration work from fires to flood damage, biohazard to mold.

    By using our own cleaning agents, we know the exact ingredients in each one. This means our technicians can ensure they perform cleanup work safely and efficiently, with the very best results.

    A team of chemists and blenders creates 95 of these cleansers in-house at our corporate facility in Tennessee. The team relies on outside vendors to concoct about 45 more products. Those products from outside vendors still carry the SERVPRO guarantee of Quality Assurance and Quality Control, of course.

    Here is a list of the types of products we use:

  • Spotting Agents
  • Carpet & Upholstery Products
  • Wood & Leather Care Products
  • Decontamination Products
  • Deodorization Products
  • Ceiling & Wall Cleaning Products
  • Hard Floor Care Products
  • Specialty Products
  • Coatings & Sealant Products
  • SERVPRO has even created a line of environmentally friendly or “green” cleansers as part of the company’s efforts to better serve our clients and community.

    And while the products are created by SERVPRO’s corporate team, they’re used locally by our team here in the Inland Empire. Our technicians are trained to use each product in the safest, most effective way possible. Whether we’re simply cleaning your carpet, or cleaning up after a major sewage spill, you can rest assured we’re using the best possible tools to get the job done right.

    SERVPRO offers much more than just mitigation and restoration services.   We provide a wide range of both residential and commercial services.  No job is too complicated, too large or too intimidating.  From mold remediation, to bio-hazard cleanups and storm situations, we have tackled it all.  We are also “one stop shop” for all your cleaning needs.  

    Trained Technicians and Efficient Equipment

    The wisest business owner will seek expert help soon after the event. Failing to respond appropriately when water invades and saturates the structural components and the contents of your business can lead to progressive deterioration and increased expense when the work does begin. Lingering moisture also encourages mold growth with all the concerns that scenario brings. Our commitment to being Faster to any size disaster is why we complete projects to our customers’ satisfaction.

    When you first notice water damage in your Inland Valley business, act right away. Water is extremely destructive despite its many uses, and it must be traced to its source before extraction and drying. If the leak is not addressed the damage will recur. We bring decades of experience to your situation, able to diagnose the problem and devise a plan to eliminate it and the harm it causes. Our record of success proves why we are restoration industry leaders in our region.

    Removing water from your home and completing structural drying requires specialized equipment. The tools available to a homeowner are not the quality and capacity of those in our inventory. When we arrive at a work site, we have a full stock of commercial strength pumps, extractors, air movers, heaters, and dehumidifiers in our service vehicle. The proper tools make the process easier and faster, which is why SERVPRO can resolve even severe water losses rapidly.

    The best equipment cannot help unless the operators are skilled. Highly-qualified technicians are another reason why SERVPRO can take a water damage scenario from chaos to “Like it never even happened.” Our investments in both equipment and personnel set us apart, giving our customers the confidence to call upon us for help under many different circumstances and recommend our services to family and friends.

    A short response time is another factor when choosing a water damage restoration company. We are available by phone 24/7, why SERVPRO is the number you keep on speed dial. Since water damage needs remediation within 24 to 48 hours, our accessibility is the key to delivering the best outcome.

    Our professional approach, trained technicians, and advanced technology are why SERVPRO of West Riverside City is your trusted restoration resource. Call (951) 351-8300 to set up an appointment to evaluate your water loss.

    Summer Heat- How to protect Ourselves, our Workers, and Home

    6/19/2019 (Permalink)

    The human body is programmed to cool itself down when it gets too hot, usually by sweating.

    However, severe heat conditions can cause body temperatures to rise to dangerous levels. Without drinking enough water or resting in the shade, heat exhaustion or heat stroke may occur.

    Signs of Heat Exhaustion include:

  • Dizziness
  • Headache
  • Sweaty skin
  • Weakness
  • Cramps
  • Nausea, vomiting
  • Increased heart rate
  • Signs of Heat Stroke include:

  • Red, hot, dry skin
  • High temperature
  • Confusion
  • Convulsions
  • Fainting
  • Prepare Yourself Before Going Outside

  • Wear loose-fitting, light-colored clothing
  • Be sure to apply sunscreen
  • Wear sunglasses
  • Stay hydrated and limit alcohol and caffeine intake on those days.
  • Be aware and pay attention to signs of Heat exhaustion
  • If possible, limit your time outside on extremely hot days and stay indoors in the air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Staying hydrated will help you from experiencing heat exhaustion. Heat exhaustion can lead to heat stroke, which is life- threatening. Signs of heat stroke are high body temperature (103+), rapid and strong pulse, and possible unconsciousness.

    Car Safety is also important for your family and pets:

  • NEVER leave children or pets alone in hot vehicles! Heat can rise in a car, up to 20 degrees in just 10 minutes! 
  • Even with the windows rolled down, only minutes in a hot car can be deadly for your pet! NEVER leave your pets in the car!
  • If you see a kid in a hot car- act fast! You could save a life!
  • Heat related deaths ARE preventable! Look before you lock!
  • Source from Ready.Gov

    Preparing our Workers

    OSHA requires that employers provide workplaces free of any known safety hazards, and this includes protecting them from extreme heat. Here are some tips for establishing a heat illness prevention program:

  • Make sure workers are provided with enough water, rest and shade.
  • Allow new or returning workers to gradually increase workloads and take more frequent breaks as they acclimatize, or build a tolerance for working in the heat.
  • Train workers on signs and prevention of heat illness, and to keep an eye on fellow workers.
  • Consistently drink water every 15 minutes.
  • In order to cool down, find time to rest in shady areas.
  • Wear a hat and light-colored clothing.
  • If a worker becomes ill, a supervisor should be called immediately, followed by 911 if applicable. Make sure that someone is with the ill worker at all times until help arrives.

    This issue hits home for us, since SERVPRO of West Riverside City, technicians are constantly outdoors in the Inland Empire heat. Their safety and well-being is a priority at SERVPRO.

    For more information, please visit: OSHA

    Prepare Your Home

  • Install windows air conditioners snugly; insulate if necessary.
  • Check air-conditioning ducts for proper insulation.
  • Install temporary window reflectors (for use between windows and drapers), such as aluminum foil-covered cardboard, to reflect heat back outside.
  • Weather-strip doors and sills to keep cold air in. This can also help keep your electrical bill down in the summer months.
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers. (Outdoor awning or louvers can reduce the heat that enters a home by up to 80 percent.)
  • SERVPRO of West Riverside City specializes in fire, water, and mold remediation. Our highly trained technicians are restoration professionals that use specialized equipment and techniques to properly remediate your home quickly and safely. We service the residents of Riverside county and surrounding counties. Contact our office staff if you have any questions about water or mold damage in your home or business area. Schedule a FREE Assessment at 951-351-8033

    June is National Pet Preparedness Month

    6/17/2019 (Permalink)

    June is National Pet Preparedness Month

    A little preparation goes a long way in an emergency and having a "go bag" will help you keep calm and evacuate quickly.  

    This is especially important if you have the added responsibility of pets.  Emergencies come in many forms, and they may require anything from a brief absence from your home to permanent evacuation. Each type of disaster requires different measures to keep your pets safe, so the best thing you can do for yourself and your pets is to be prepared. 

    If you already have a "go bag" or evacuation pack, use this month as an annual reminder to replace old food and medication and to update photos and emergency contact information.  

    If you haven't created a bag, use this list to help get you started:

    •  7 days worth of food (rotate regularly and if you use canned food, buy cans with a pop-top)
    • 7 days of bottled water (rotate regularly)
    • Medication (rotate regularly)
    • Food/water bowls
    • Extra collar, harness, and leash
    • Clean up supplies (pet cleaning solution and paper towels)
    • Plastic bags (to serve double duty as garbage and poop bags)
    • Flashlight
    • Blanket
    • Toys and chews
    • Carrier
    • Copies of medical records
    • Contact information for local veterinarians, pet friendly hotels and shelters, and out-of-town family members willing to take in your pets
    • Recent photo for making lost posters
    • First aid kit with pet-specific supplies

    For more information on preparing your canine family for natural disasters, visit the ASPCA web site.  

    Some things to Keep in Mind

    • Locate a veterinarian or animal hospital in the area where you may be seeking temporary shelter, in case your pet needs medical care. Add the contact information to your emergency kit.
    • If you are unable to return to your home right away, you may need to board your pet. Find out where pet boarding facilities are located.
    • Call your local emergency management office, animal shelter or animal control office to get advice and information.
    • Most boarding kennels, veterinarians and animal shelters will need your pet's medical records to make sure all vaccinations are current.
    • Create a buddy system in case you’re not home. Ask a trusted neighbor to check on your animals.
    • Make sure all pets wear collars and tags with up-to-date identification information. Your pet’s ID tag should contain his name, telephone number and any urgent medical needs. Be sure to also write your pet’s name, your name and contact information on your pet’s carrier.
    • The ASPCA recommends micro-chipping your pet as a more permanent form of identification. A microchip is implanted under the skin in the animal’s shoulder area, and can be read by a scanner at most animal shelters.
    • Get a Rescue Alert Sticker from ASPCA-This easy-to-use sticker will let people know that pets are inside your home. Make sure it is visible to rescue workers (we recommend placing it on or near your front door), and that it includes the types and number of pets in your home as well as the name and number of your veterinarian. If you must evacuate with your pets, and if time allows, write “EVACUATED” across the stickers. You can order a free emergency pet alert sticker for your home, ASPCA Free-pet-safety-pack and allow 6-8 weeks for delivery. Your local pet supply store may also sell similar stickers.
    • Store an emergency kit and leashes as close to an exit as possible. Make sure that everyone in the family knows where it is, and that it clearly labeled and easy to carry. 

    Tips for Large Animals

    If you have large animals such as horses, cattle, sheep, goats or pigs on your property, be sure to prepare before a disaster.

    • Ensure all animals have some form of identification.
    • Evacuate animals whenever possible. Map out primary and secondary routes in advance.
    • Make available vehicles and trailers needed for transporting and supporting each type of animal. Also make available experienced handlers and drivers.
    • Ensure destinations have food, water, veterinary care and handling equipment.
    • If evacuation is not possible, animal owners must decide whether to move large animals to shelter or turn them outside.

    Take extra time to observe livestock, looking for early signs of disease and injury. Severe cold-weather injuries or death primarily occur in the very young or in animals that are already debilitated.

    Animals suffering from frostbite don’t exhibit pain. It may be up to two weeks before the injury becomes evident as the damaged tissue starts to slough away. At that point, the injury should be treated as an open wound and a veterinarian should be consulted.

    Make sure your livestock has the following to help prevent cold-weather problems:

    • Plenty of dry bedding to insulate vulnerable udders, genitals and legs from the frozen ground and frigid winds
    • Windbreaks to keep animals safe from frigid conditions
    • Plenty of food and water

    Why SERVPRO is a better Choice in Riverside City

    6/13/2019 (Permalink)

    Let SERVPRO of West Riverside City prove we are the right team to help with your disaster. Call us and we can inspect your loss at no charge.

    What sets us apart from other restoration companies?

    We have a network of over 1700 other franchises and Disaster Relief teams that are ready to help your business get back in business 24/7. We don’t rely on phone answering services after normal business hours. If you call us between 5 pm and 8 am you will speak directly with one of our staff members. Our business hours are 24 hours a day 7 days a week 365 days a year. We understand the effects water damage can have on your business.  Our certified technicians will arrive on site and preform any emergency services necessary to minimize the damage to your commercial property. We will work directly with your insurance to relieve any added stress from you.

    We are Honest and Ethical

    Every consumer has at least one horror story about a company or sales person who has lied to them or stretched a bill to get an extra sale. SERVPRO of West Riverside City is determined to be an ethical company who is honest with our customers about situations and billing. When your home is disrupted by things like a washing machine overflow the last thing you need is to not feel like anyone is there to advocate for you with transparency and trust. If you should experience damage to your home call the team committed to working ethically for you, SERVPRO of West Riverside City

    Clean and Organized business

    Every evening- sometimes it is even in the middle of the night- we return to our facility after responding to a loss.  We clean all of the equipment, including the vans and trailers, so that when we respond to our next customer, we are clean, organized, and ready to spring into action!

    Why is this important?  When we enter your home or business, it is important that we are prepared to handle your needs immediately and efficiently.  We also treat your home or business like it is ours!  We believe everything should be fresh, tidy, organized, and ready to go- exactly what we would expect from someone responding to a situation at our home or business.

    We are committed to giving each client "White Glove" Service. As defined by the Merriam Webster Dictionary, "White Glove" means to be marked by special care or attention : meticulous.  As you can see- we fit that definition precisely! We are meticulous- even before we get to your property! 

    Call us today and we will provide "White Glove" service and make it "Like it never even happened"- and maybe even a bit better!

    Our Training and Technology

    At SERVPRO of West Riverside City we are using the latest in technology to help us perform mitigation services.

    Moisture mapping technology is used to give you the best options available to get you back to "Like it never even happened."

    We also do in house training on a regular basis to keep even our senior technicians fresh in the field. We look to organizations such as the Institute of Inspection Cleaning and Restoration Certification (IICRC) and Restoration Sciences Academy to learn proven techniques that work.

    Our biggest piece that sets us apart would be our detailed moisture mapping, documentation, and thorough inventory processes. We have great people who make these things work behind the scenes and it makes the difference if you were to compare.

    Our Process for Making, Processing and Settling an Insurance Claim

    Several features set SERVPRO apart from other mitigation and restoration companies. These distinctions should be clear to an insurance adjuster as well as homeowners. Here are four ways this company facilitates the process of making, processing and settling an insurance claim.

    1. Fast Response A fast response on the part of a mitigation and restoration company benefits clients and insurers. The sooner that damage can be professionally assessed, the sooner mitigation can start. A call response time of one hour, a four hour window for an on-site visit and an eight hour window for a verbal briefing can limit extensive primary and secondary damage.

    2. Accurate Estimates A company can make more accurate estimates by hiring certified professionals, relying on a national network of locations for training and maintaining data on locations. An insurance adjuster can use the Claims Information Center to obtain information about individual estimates and compare different companies, causes of loss and job files costs. All of this data adds up to more accurate estimates that account for mitigation and restoration.

    3. All-In-One Service Rather than working with separate mitigation and restoration companies, clients and insurers may prefer a one-stop shop. A company that handles the damage remediation process from start to finish can provide a more accurate estimate from the start. There will also be less need to worry about adjusting schedules or necessary tasks getting lost in the shuffle.

    4. Electronic Claims Service In addition to the aggregated data available through an electronic claims service, this portal can also make it easy for a restoration service and insurer to share information. This resource can speed up insurance claim processing and allow for faster settlements. All of these are ways in which SERVPRO, a national mitigation and restoration company with local and regional franchises, can support insurers and clients. Whether you are an insurance adjuster or homeowner in the Inland Empire area, you should consider hiring this Preferred Vendor for the best results.

    Examples of Biohazard and What To Do About Them

    6/13/2019 (Permalink)

    Biohazard is an umbrella term for biological materials that are a threat to living organisms.

    If you own or manage a Riverside commercial property, biohazards can pose serious harm. Not just to you, but anyone who frequents your establishment. Biohazards could show up almost anywhere. If you have commercial property it is extremely important to be cautious of this threat. However, some people may not know everything that the word biohazard encompasses and how to clean it up. It covers numerous materials. There are even levels of biohazard, each one presenting different threats.

    Examples of Biohazard

    There are different kinds of biohazard. It is possible that some of these examples will never present themselves in your building. Of course, that does not mean you are safe from harmful materials. Blood is a huge biohazard risk. This also includes anything that has come into contact with blood, or other bodily fluids. Bloodborne pathogens and fluids can lead to disease if they come into contact with someone. Animal bedding and animal waste are also threats. This is especially true if the animal is sick in anyway. Microbiological waste is another example of biohazard. Of course, this kind of threat is more common in labs. A threat that is common in medical settings is sharps waste. This includes needles, glass slides, and scalpels.

    While your Riverside commercial property may not be exposed to as many biohazards as other places, it is still exposed. It may not be obvious, but biohazards will be a threat no matter what.  SERVPRO of West Riverside City can clean it up safely and efficiently.

    Levels of Biohazard

    There are numerous levels of biohazard, four to be exact, with different threats. Level one includes E. Coli, Bacillus subtilis, and more. These materials are just a minimal threat to people and the environment. Level two includes HIV, Hepatitis B, and Salmonella. These have the possibility to make people extremely sick. Level two biohazards are contracted through contact with any infected materials or items. Level three includes tuberculosis and other airborne pathogens. They expose people to serious illnesses. Level four biohazards pose the highest threat levels. The diseases they cause have no treatments, and could even be life threatening. This includes the Ebola and Lassa viruses. For threats of this nature it is recommended to contact your nearest EPA office for help.

    What Do You Do About Them

    If there is biohazard exposure in your Andersonville commercial property you may have no idea what to do. It needs to be cleaned immediately, but most levels require specialty cleaning services. These services are trained to get rid of the problem quickly and efficiently. However, if you have no experience with this, you might not know who to call. SERVPRO of West River City is a 24/7 company that specializes in cleaning up many levels of biohazard exposure. We comply with health regulations and possess all of the equipment needed for safe disposal. We will decontaminate your building in the event of trauma, chemical spills, sewage backups, hoarding, and more. When it comes to biohazard, the substances must be cleaned up properly to prevent serious health risks. SERVPRO of West Riverside City will make sure this gets done so your Riverside building can go back to normal.  

    Always Choose Trained Professionals

  • Because it’s traumatic: No one should have to deal with the personal impact of cleaning up after the traumatic loss of a loved one. A professional SERVPRO can get a situation cleaned up quickly, compassionately and discreetly.
  • Because it’s safer: Federal regulations classify all human and animal remains, including blood, urine, feces, vomit and bodily fluids, as biohazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis and many more. The safe cleanup and removal of biohazardous materials involves extensive analysis and detailed work, and the use of state-of-the-art cleaning and odor removal technologies.
  • Need Biohazard Cleanup? Call Us Today – 951-351-8033

    Licensed Bonded & Insured

  • It is important to use licensed professionals because they conduct safe cleanup, removal and disposal of bio-hazardous waste. Additional considerations include being registered and compliant with OSHA and FEMA, federal agencies that oversee disasters and workplace safety. Cleanup crews will be coming into your home or the home of your loved one, so be sure the professional you choose is bonded and insured.
  • Approved Vendors for Most Major Insurance Companies

  • In most cases, insurance will cover much or all of the cost of traumatic event cleanup. You can minimize or eliminate your out-of-pocket expenses by working with licensed and bonded professionals such as SERVPRO of West Riverside City who will deal directly with insurance companies, saving you one more headache in this already difficult process.
  • We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup
  • Frequently Asked Questions (FAQ)

    Q. Can I just use my regular cleaning or janitorial service for biohazard cleanup of blood or bodily fluids?

    A: Not unless your regular cleaning or janitorial service has been properly trained and equipped to handle biohazard cleanup and waste such as blood or bodily fluids, and has a legal place to dispose of the recovered biohazardous waste.

    Q: Who pays for bio-recovery services?

    A: In many cases home, business or auto insurance will pay for bio-recovery services. Ultimately the property owner may be responsible for cost of the service.

    Q: Can I have an employee of my business clean the scene?

    A: Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to biohazard cleanup of blood spills without first:

  • Receiving Blood Borne Pathogen (bbp) training.
  • Having a written BBP exposure control plan.
  • Having been provided personal protective equipment.
  • Having been offered Hepatitis B vaccine and exposure evaluation and follow-up.
  • Being provided with a method to remove and properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.
  • For more information please visit:

  • Biohazard Cleanup & Restoration by SERVPRO
  • Biohazard Emergency Tips - Until Help Arrives
  • Trauma & Crime Scene
  • Vandalism & Graffiti
  • Centers for Disease Control & Prevention Biosafety
  • Environmental Protection Agency (EPA) Hazardous Waste Laws & Regulations Information
  • Does Bleach Remove Mold from your Riverside home?

    6/12/2019 (Permalink)

    For the best cleanup results and the lowest change of regrowth, contact a mold damage cleanup and remediation company.

    Consistent exposure to mold has a very negative effect on your family and your home or Business.  

    The negative consequences of mold exposure can easily go undetected and cause serious problems.

    A building owner or manager may want to know whether bleaching mold is an affordable and effective alternative to professional cleanup.

    Even if only a small amount of mold can be seen, it is likely you have a bigger problem below the surface.  

    Take action to remove the problem permanently and safely.  Here is what you need to know...

    Bleach can kill virtually every species of indoor mold that it comes into contact with.  However, using bleach only works if the mold is growing on non-porous materials like tile, tubs, and counter tops. That’s because bleach can’t penetrate porous materials such as wood and drywall. Using bleach on such materials can be deceiving because it will kill the mold above the surface, but mold below the surface will remain. Bleach can be useful but it can also cause damage; it's a harsh, corrosive chemical that gives off harsh fumes. There are safer alternatives.

    Cannot Eliminate Hyphae

     The multicellular filaments that form during mold growth often go deeper than the surface of a material. Disinfecting or sanitizing surfaces may not eliminate the presence of hyphae, or underlying root structures, and will not be effective for inhibiting future mold growth. If moisture levels remain high and food sources such as cellulose or dust are still available, mold that has been bleached may regrow on non-porous, semi-porous or porous surfaces.

    May Damage Materials

    A building owner or manager should consider the effects of cleaning solutions on any material supporting mold growth. Chlorine-based solutions may damage delicate materials. Oxygen-based formulas are gentler and safer, but are still not ideal for treating mold on most surfaces. Mold damage experts can recommend more effective fungicides to cleanup mold and inhibitors for prevention or will tear out and replace ruined materials. 

    Borax is a natural, white mineral powder that has a low toxicity and does not emit dangerous fumes.  It can be mixed with water to kill and remove mold because it is a natural mold inhibitor.  

    Vinegar is a mild acid that can kill 82% of mold species. It’s also natural and safe. Vinegar is non-toxic and doesn't emit dangerous fumes.

    Fungicides are more effective than bleach for stopping mold growth. Some treatments may require safety precautions. For the best fungus cleanup results and the lowest change of regrowth, building owners or managers should contact a mold damage cleanup and remediation company in Riverside, CA.

    Removing mold can be serious business.  When removing mold wear a respirator or face mask and cover your arms, legs and hands to avoid contact with mold spores. You should safely be able to take on bathroom mold or relatively small mold outbreaks in other areas if you take these precautions.  For larger problems, especially problems where hidden mold may be a problem, it’s probably wise to call a reputable professional. 

    Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate the process for a “typical” mold remediation infestation by a professional:

  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Air Filtration
  • Removing Mold and Mold-Infested Materials
  • Cleaning Contents and Belongings
  • Restoration
  • SERVPRO of West Riverside City is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we’re locally owned and operated and can respond immediately to your emergency.  Call us at 951-351-8033, we are here to help!

    Why Do I Need Commercial Flood Insurance in Riverside City?

    6/10/2019 (Permalink)

    Be familiar with your coverage, talk to your insurance agent regarding your commercial property and flood damage.

    You may think you don’t need commercial flood insurance, especially if you live in a particularly dry area like Riverside, CA.

    You may think you don’t need commercial flood insurance, especially if you live in a particularly dry area of Riverside, CA. Yet you’d be surprised by the situations in which flood damage can strike, and leave you high and dry on coverage for damages. So what’s the deal with commercial insurance?

    To understand floods, you must know what makes a flood different from a rainstorm.

    1. Flood water is defined as accumulating from the ground up, as in the overflow from bodies of water, storm surges, blocked storm drains, and rain or snow melt that inundates ground that is ordinarily dry.
    2. Floods cover at least two properties or an area determined to be at least two acres.
    3. Flood damage is confined to buildings in which water and/or mud flow has infiltrated from the ground.

    What Flood Insurance Covers

    Insurance policies for floods protect business owners against losses to their buildings and what is stored in them.  You may already have a commercial property insurance policy, but this only covers water damage related to burst pipes or other such incidents. When floods happen from storms, melting snow, hurricanes, or other natural disasters, you need a separate flood policy to cover it. This policy will cover floodwater damage to:

    • Structural damage to walls, floors, and ceilings
    • Fixtures
    • Furniture
    • Inventory
    • Business property

    If a flood affects your property and these items or structures are damaged, then your commercial flood policy will generally cover the cost of replacing them with comparable items up to a certain point. An insurance adjuster will make necessary determinations regarding a claim, and the amount that may be awarded in compensation.

    What Flood Insurance Doesn’t Cover.

    Flood insurance doesn’t cover everything, though. Exemptions include loss of use and loss of revenue from having to close the business for any amount of time. If the business is operating with a mortgage from a federally insured or federally regulated lender, carrying flood insurance on the building is required by law. The same is true if the business is operating in an area that has been officially designated as an area at high risk for flooding. 

    Your policy usually won’t cover things such as:

    • Damaged currency
    • Mold and mildew damage, particularly if preventable
    • Economic losses due to business interruption
    • Cost of temporary premises or housing
    • Vehicle damage
    • External property, furnishings, and décor outside the commercial building

    Some of these items will be covered under a standard insurance policy for commercial properties.

    So I Need Both Flood and Commercial Insurance?

    Yes. Commercial insurance covers one type of water damage, while flood insurance covers an entirely different type of water damage. To be safe, especially if you live in an area prone to flooding, high levels of snow melt, or other natural disasters, you should attain both types of insurance. Many insurance companies will provide you with a quote on a package to combine the two, or discuss your options for purchasing each policy separately.

    If you experience a flooding in your Riverside commercial building, don’t despair, we can help.  We can take the stress off you by inspecting the damage, and identify the steps that should be taken depending on the type of damage.  We understand insurance policies and work closely with your insurance agent and adjuster.  Our goal at SERVPRO of West Riverside City is to make it “Like it never even happened.”  

    What is Containment and Why is it Important for Your Riverside Home and Buildings

    6/3/2019 (Permalink)

    This Riverside home experienced sewage leak, as you can see SERVPRO contained an area to avoid microorganisms from affecting the rest of the home.

    When it comes to the restoration and remediation industry, you quickly learn that remediation gets rid of the bad stuff while restoration replaces the good stuff.

    But often, little mention is given to the first part of the disaster relief team – containment. Yet, proper protocol says to first contain, then remediate and restore.

    So what is containment and why is it important? Specifically, containment is preventing something from escaping. The restoration professional is likely to encounter substances like mold, microbial (naturally occurring micro-organisms), toxin-producing pathogens, friable lead and asbestos. Most of these toxins are very small and can easily hitch a ride on normal air currents found in most buildings. Without containing these potentially toxic substances, at the source and within a confined area, they are likely to end up creating a significantly larger mess than first encountered and quickly saturate the air being inhaled by workers, homeowners and occupants of the affected buildings.

    The Value of Effective Containment

    For the homeowner:

  • Lessened health consequence
  • Less likely to be displaced
  • Shorter restoration time
  • Less property damage
  • No lost income
  • For the lessor:

  • Reduced liability
  • No loss of rental income
  • Lower repair costs
  • Property not devalued
  • For the insurer:

  • Lower liability
  • Reduced A.L.E.s
  • Lower cost of restoration
  • Quicker repair times
  • For the restoration company:

  • Showing you care drives sales
  • Helps manage work load
  • Lowers risks to employees
  • Lessens liability
  • Allows for faster turn times
  • Provides visible proof-of-work
  • May minimize re-clean, re-test
  • Within the protocols we use, there should be a very high value on containment because it alone has the ability to prevent further damage to health and property. It keeps a bad situation from getting worse. It puts a lid on it. Everything else addresses the aftermath.

    Containment is typically broken into two types: source and area containment.

    In talking about source containment, we can use an example of a broken water pipe. With water spewing everywhere, nobody in their right mind would even think about fixing and cleaning up the mess until the water valve was turned off first. That is source containment.

    For area containment, think of a quarantine room where someone sick is isolated. The point is not necessarily to keep the person inside, but to keep the pathogens contained and from escaping.

    In the first example, the water is quite visible. In the second, the pathogen is microscopic – invisible. This cloak of invisibility is probably the main reason some professionals don’t take containment so seriously. It is the perception that if you can’t see it, it doesn’t exist. 

    But it does exist. And in the case of some molds, just a slight breeze or vibration and they go into survival mode – spewing hundreds times more spores into the air. Without proper containment, the cost of the loss can increase dramatically. But the greater cost is in the potential health issues by carelessly allowing cross contamination. 

    Reducing the impact of tiny invisible airborne contaminants is exactly why containment is a valuable part of the protocol.

    If you will, picture each part of the mold protocol being a person, a specialist in charge of part of the disaster medical team. You would have a first responder (containment), a surgeon (remediation) and a physical therapist (restoration).  Each is tasked with a special function. The first responder stops the bleeding and gets the patient to the surgeon, who cuts away the damaged tissue and does the necessary surgery. The physical therapist gets the body working right again. 

    It is not uncommon to hear concern about reduced cleaning revenue due to better containment. Don’t do it ever! Not only is great containment going to endear you to your customer but the insurer and adjuster will appreciate that you prevented displacement which can cost them thousands of dollars. 

    As a restoration professional, containing the site should be of utmost concern for you and your employees. A safer work site always benefits the worker and the employer. Think lower workers compensation costs and liability costs.

    By effectively reducing the volume of mold spores by the use of source containment, testing is more likely to pass the first time out – reducing the cost of re-cleaning and testing a second time. The same holds true for effective area containment.

    While on this subject, the sequence of source containment and then area containment is important. By securing the site rapidly with source containment, you are avoiding mass propagation of mold spores while erecting area containment. There has already been some level of cross contamination prior to your arrival that will be addressed during remediation. Also, do not make the mistake of only source containment, as what’s behind the moldy surface will need to be contained when the wall is opened up. Don’t skip steps in protocol.

    At SERVPRO of West Riverside, we are prepared, alert and we will contain the problem as if someone’s life depended on it – as it very well may. 

    National CPR/AED Awareness Week

    5/30/2019 (Permalink)

    SERVPRO of West Riverside City would like to remind you that June 1- June 7 is National CPR and AED Awareness Week.

    The resolution was created by the American Heart Association, along with the American Red Cross and the National Safety Council and was passed by congress in 2007.

    Would you know what to do if someone needed help?

    Every second counts in cardiac arrest. Sudden cardiac arrest claims thousands of lives every year. Knowing when and how to perform CPR (Cardiopulmonary resuscitation) and use an AED (Automated External Defibrillator) can make the difference between life and death for someone suffering from cardiac arrest. The Red Cross recommends that households, businesses and schools receive training in CPR and use of an AED. This training can give them the knowledge and confidence to respond during an emergency situation with the skills that can save a life. Check with your town or the American Heart Association today to sign up for a course.

    Life can change in a matter of minutes which is why we know the best way to expect the unexpected is to be prepared. We think CPR and First Aid training is important in the work place for many reasons:

    • Having trained employees can make a substantial difference in your ability to maintain a safe work environment. They will be able to respond more quickly and effectively when medical emergencies occur.
    • This training and knowledge provides a sense of security and promotes a more confident work environment.
    • As staff becomes more prepared and responsive – they also become more aware of their surroundings and more likely to spot potential hazards. This inspires a ‘safety culture’.
    • 25% of all emergency room visits can be avoided with basic first aid and CPR certification.
    • Safety precautions and preparedness applies to ANY industry of ANY size. 
    • There are many local resources that can help you get CPR and First Aid Certified such as The Red Cross

    Statistics from our friends at HealthSafety.com

    (SCA)

    • Almost 300,000 casualties of out-of-hospital cardiac arrest are treated each year in the U.S.
    • Less than eight percent of people who suffer cardiac arrest outside the hospital survive.

    CPR

    • Less than one-third of out-of-hospital sudden cardiac arrest casualties receive bystander CPR.
    • Effective bystander CPR, provided immediately after sudden cardiac arrest, can double or triple a person’s chance of survival.

    Automated External Defibrillators (AEDs)

    • Unless CPR and defibrillation are provided within minutes of collapse, few attempts at resuscitation are successful.
    • Even if CPR is performed, defibrillation with an AED is required to stop the abnormal rhythm and restore a normal heart rhythm.
    • New technology has made AEDs simple and user-friendly. Clear audio and visual cues tell users what to do when using an AED and coach people through CPR. A shock is delivered only if the victim needs it.

    From American Heart Association:  Why Learn Hands-Only CPR?

    Cardiac arrest – an electrical malfunction in the heart that causes an irregular heartbeat (arrhythmia) and disrupts the ?ow of blood to the brain, lungs and other organs – is a leading cause of death. Each year, more than 350,000 EMS-assessed out-of-hospital cardiac arrests occur in the United States. When a person has a cardiac arrest, survival depends on immediately receiving CPR from someone nearby. According to the American Heart Association, about 90 percent of people who suffer out-of-hospital cardiac arrests die. CPR, especially if performed immediately, can double or triple a cardiac arrest victim’s chance of survival.

    Read the rest of the fact sheet from American Heart Association

    National CPR/AED Awareness Week

    Training

    If you are interested in taking a course to learn the lifesaving skills of CPR, first aid, and AED, use the Find A Course Tool to locate a Training Center near you.

    Try a Blended Learning Course: Many AHA lifesaving training courses are available online via OnlineAHA and eLearning.Heart.org. Courses that involve only cognitive learning can be completed entirely online. For courses that teach CPR, students must complete an in-person skills practice and testing session with an AHA Instructor after they complete the online portion. The Instructor will evaluate the student's skills and upon successful completion of both portions of the course, the student will receive a course completion card, valid for two years. See more information on blended learning and eLearning training.

    Red Cross training and certification meets the needs of workplace responders, professional rescuers, school staff and healthcare providers as well as the general public. Several courses are OSHA compliant. Check with your employer as to what class you need if you are taking training to fulfill a job requirement.

    SERVPRO of West Riverside City encourages all to be the difference for someone they love.  Chances are, you could be trying to save the life of your child, a spouse a friend or a workmate.  If an emergency arises, don't hesitate to call 911!   

    Let Us Protect You from Bio-Hazardous Contaminants

    5/29/2019 (Permalink)

    Let us protect you by using proper personal protection equipment and specially designed cleaning products to tackle the job

    Bio-hazard contaminants should be considered very dangerous as they can pose a serious health risk.

    SERVPRO of West Riverside City professionals are trained to safely and effectively removed bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO professionals help turn unsafe environments into clean, safe homes, and offices.

    We can clean any catastrophic issue from bodily fluids to blood borne pathogens.  No clean-up is too big or too small, we have the training and know-how to tackle any job.  Let us protect you by using proper personal protection equipment and specially designed cleaning products to tackle the job and get your home or business back to a safe and clean condition.  We even have special products and techniques to tackle any odor that may be associated with the damages.  

    Blood-borne Pathogens

    SERVPRO West Riverside City remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO technicians thoroughly clean, disinfect, and deodorize the structure.

    Methamphetamine Labs

    Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO of West Riverside City follow federal and state guidelines to properly clean all surfaces.

    Crime Scene Residues

    From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of West Riverside City can clean and restore your property and contents.

    Arson and Vandalism

    SERVPRO is recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

    Sewage Backup

    Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO remove the sewage, contaminants and moisture, disinfecting as they clean. SERVPRO help ensure the structure is properly cleaned, disinfected, and deodorized.

    What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.
  • What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
  •  Bio-hazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible. SERVPRO of West Riverside City has water damage restoration specialists and has specific training and expertise to safely remediate bio-hazard contaminants.

    SERVPRO of West Riverside City ensures that your home or business is clean, sanitary, and safe for all habitants after it has been affected with a hazardous waste material.

    We can help you, call us anytime, day or night.  951-351-8033

    The Dangers of Hoarding and How you Can Help

    5/27/2019 (Permalink)

    Chances are you’ve seen the television show Hoarders. If you haven’t, the basic premise is that a psychologist, a professional organizer, and cleaners go into an individual’s home and help clean up their hoard. When help arrives, the person in question is met with a deadline of some sort, whether it’s eviction, child protective services coming, adult protective services coming, or animal welfare coming and removing their children/themselves/their pets from the home. This show is fascinating to us because we can’t imagine anyone ever living like that. Unfortunately, it’s estimated that at least 2-6 percent of the population is affected by a hoarding disorder. The average age for hoarding is around 50, though it’s suggested that hoarding can appear as early as 11 to 15 years of age.

    Hoarding can cause a mess of a problems. Not only does it cause strain on relationships and mental health, it can cause an unhealthy living environment as well. Mold and mildew can become present under piles of things, especially with an unknown water leak. Piles of stuff could topple and seriously injure or even kill the individual(s) living in the home. However, one of the biggest safety concerns relating to hoarding is fire.

    The possibility of a fire in a home when hoarding is involved. Cooking becomes unsafe because of items piled high on counter tops or on the floor. If the individual in the home uses a heater, the heater could easily fall over and start a fire, or a pest could chew on electrical wiring.

    Hoarding also hinders first responders. If exits or doors are blocked, then they can’t get in the home to help the person in need. They won’t be able to move through the home in a swift manner and can even be trapped or injured by falling objects.

    When it comes to cleaning out the home, approach the situation with compassion and understanding. While some items in the home maybe trash to you, they could be valued possessions to a hoarder. Hoarding is related oftentimes to obsessive compulsive disorder (OCD) and anxiety. It can even be genetic.

    If family or friends come in to help clear a hoarder’s home, it’s usually met with great distress because often times they don’t get to choose what or what not to keep. If not dealt with in the proper way, within a few months a home could be packed to the brim again.

    So, what do you do if your loved one is a hoarder? How do you approach the situation? Here are four tips to get you started on helping your loved one.

  • Seek Professional Help – Try and find a therapist that specializes in hoarding, OCD or anxiety. They will help the individual understand how hoarding is affecting their life and how to develop healthy habits and abilities to combat it. However, make sure they are ready to make these changes. Don’t force them into seeking help if they aren’t ready.
  • Talk About Safety – Stress safety. They maybe more open to change if you express your concern for their well being and safety in a hoarded home.
  • Celebrate the Small Victories – Help the individual by setting small goals. Even if they take five hours to sort through and throw away a box, celebrate it! It’ll help them feel proud of what they’ve accomplished.
  • Hoards Can Have Bio-hazards – Hoarding situations oftentimes have bio-hazards such as animal and human waste, or animal remains. You can call SERVPRO of West Riverside City to help handle anything bio-hazardous.
  • Our team works compassionately with the home owner and his or her loved ones to clean and sanitize the scene, while health and/or mental health professionals tend to the affected person.

    It is our motto to always be there to help, day or night, we’ll be there. Just contact us and our professional staff can assist you with any questions.  Just give us a call: 951.351.8033.

    Commercial Properties in Riverside can Turn to SERVPRO for Flooding and Water Damage

    5/22/2019 (Permalink)

    Riverside School district flooding. SERVPRO of West Riverside was called to help with the clean up.

    Commercial Flooding and water damage events in Riverside area can be challenging.

    Commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. Many business owners understand that the business downtime can be more devastating to the property damage -- we understand that many times the most important thing to Riverside and surrounding city businesses is to get back in business . . . fast.

    Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    Water intrusion may be more severe in commercial buildings than in a residential setting and the effects can be more extensive. Many commercial structures have a larger volume of water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

    Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

    Typical issues from water intrusion in the commercial environment include:

    • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
    • Ruptures of water supply lines typically release clean (white) water. Sewage backups or leaks in drain pipes release toxic (black) water that may be a bio-hazard and require evacuation of the premises.
    • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
    • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

    For professional remediation of water intrusion in commercial buildings and its secondary damages such as mold growth, contact SERVPRO of West Riverside City if water becomes an unwanted guest. 

    Emergencies can happen anytime and with the SERVPRO Ready Profile you can be prepared to handle those emergencies like a water intrusion caused by a broken pipe. For your FREE Emergency Ready Profile, contact the pros at SERVPRO of West Riverside City so we can make your property ready for whatever happens!

    About SERVPRO of West Riverside City

    SERVPRO of West Riverside city specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We can be reached at (951) 351-8033.

    Some Helpful Facts Regarding Business Fires

    5/22/2019 (Permalink)

    Call SERVPRO of West Riverside City, we can help get your business back up and running, recovery is possible!

    According to the U.S. Small Business Administration, as many as one in four businesses that suffer some kind of major disaster do not reopen afterward.

    It’s true, overcoming a major loss is extremely difficult, but with the right restoration company and team on your side, working hand-in-hand with your insurance company, the chance of your Riverside-area company surviving is pretty high!

    Depending on the size of the fire, and the amount of damage, some businesses that have come to SERVPRO for help have reopened just days after the fire happened. Thanks to innovations in smoke odor removal, fire damage restoration, and cleaning in general, it is possible for crews to start work nearly immediately after the fire department clears the scene, and have things back up and running in no time. Although, again, that all depends on the severity of the fire. But no matter the severity, recovery is possible!

    According to the National Fire Prevention Association, U.S. fire departments responded to about 3,300 office property fires per year between 2007 and 2011. Those fires resulted in about $112 million in property damage each year, and most were in business offices – and happened during business hours. However, the good news is the number of business fires was down a whopping 71 percent from 1980 to 2011.

    Here are some other stats from the NFPA:

    Time of Day

  • Peak time of day for office fires: Noon – 2p.m. (a.k.a. lunch time!)
  • 69% happened between 7 a.m. and 7 p.m.
  • The 31% that occurred between 7 p.m. and 7 a.m. caused 67% of recorded property damage, because they went undetected longer. This also highlights the need for automatic detection equipment and working sprinkler systems.
  • 19% of fires happened on weekends.
  • Cause of the Business Fires

  • 29% were caused by cooking equipment. However, just 6% of these fires caused actual property damage.
  • Intentionally-set fires caused the most direct property damage – 21%.
  • Electrical equipment is the second leading cause of office fires.
  • Just 2% of office fires start in a concealed space like an attic, in the ceiling, or in another conceals space. However, these fires accounted for 13% of the direct property damage.
  • Containment & Putting it Out

  • 4 out of 5 fires were confined to the room of origin.
  • 90% of fires were large enough to activate sprinklers, which were effective 88% of the time.
  • Deaths per 1,000 stores were 62% lower in offices equipped with sprinklers compared to those without.
  • Industrial/Manufacturing Facility Fires

    The NFPA also has statistics specific to manufacturing facilities. According to their research, there are about 37,000 fires at industrial or manufacturing facilities each year, resulting in 18 deaths, 279 injuries, and $1 billion in property damage. Heating equipment and stop tools were the leading cause – sparking 28 percent of the fires. Mechanical failure or malfunction caused 24 percent of the fires.

    The Best Way to Reduce a Business Interruption Following a Disaster to Your Business is to Plan Ahead for One

    As many as 50% of businesses never recover following a disaster, according to the latest industry research. SERVPRO of West Riverside can help you plan ahead for a disaster to minimize business interruption by developing an Emergency Ready Profile (ERP) for your business before one strikes. An ERP provides important contact and building information needed to begin a timely mitigation to help minimize how water and fire damage can affect your business. Benefits of an ERP include:

    -A no cost assessment of your facility which means there is no need to allocate funds, giving you a great value at no cost.

    -A concise profile document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

    -A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.

    -Establishes SERVPRO of West Riverside City as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and close by, when needed.

    -Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.

    -Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

    Contact SERVPRO of West Riverside City to schedule your FREE Emergency Ready Profile today. 951-351-8033

    Part 2: May is Skin Cancer Awareness Month

    5/15/2019 (Permalink)

    Visit the Skin Cancer Foundation website for more valuable information.

    Here at SERVPRO we talk about protecting your home frequently.

    Our hope is that we can help you prevent most disasters and recover quickly from those that you can’t anticipate. We want where you live to be safe and healthy, but what about the home you can’t replace? Taking care of your body is even more important than homeowner tips, and that starts with your skin.

    It’s estimated that the number of new melanoma cases diagnosed in 2019 will increase by 7.7 percent-Stern, RS. Prevalence of a history of skin cancer in 2007.

    One in five Americans will develop skin cancer in the course of a lifetime- Stern, RS. Prevalence of a history of skin cancer in 2007.

    Over the past 31 years, more people have had skin cancer than all other cancers combined-Cancer Facts and Figures 2019. American Cancer Society. 

    Skin cancer isn’t reserved for the tanning bed regulars or the fair skinned. That being said, I just wanted to pass along some information from the Skin Cancer Foundation on how you can protect your skin in the midst of all these summer activities (and even in the off-season).

    Use a sunscreen of SPF 15 or higher whenever you spend time outdoors.

    • This applies to all outdoor activities: athletics, shopping, picnicking, walking or jogging, gardening, even waiting for a bus.
    • Use a broad spectrum (UVA/UVB) sunscreen with an SPF of 15 or higher every day. For extended outdoor activity, use a water-resistant broad spectrum (UVA/UVB) sunscreen with an SPF of 30 or higher.
    • Apply liberally and evenly to all exposed skin. The average adult in a bathing suit should use approximately one ounce of sunscreen per application. Not using enough will effectively reduce the product’s SPF and the protection you get.
    • Be sure to cover often-missed spots: lips, ears, around eyes, neck, scalp if hair is thinning, hands, and feet.
    • Reapply at least every 2 hours, more often if some of the product may have been removed while swimming, sweating, or towel-drying.
    • Choose a product that suits your skin and your activity. Sunscreens are available in lotion, gel, spray, cream, and stick forms. Some are labeled as water resistant, sweatproof, or especially for sports; as fragrance-free, hypoallergenic, or especially for sensitive skin or children.

    Cover up.

    • Wear long-sleeved shirts and long pants. Tightly woven fabrics and dark colors, such as deep blue and black, or bright colors, such as orange and red, offer more protection. If you can see light through a fabric, UV rays can get through too. Water makes fabrics more translucent, so do not rely on a wet T-shirt.
    • A broad-brimmed hat goes a long way toward preventing skin cancer in often-exposed areas like the neck, ears, scalp, and face. Opt for a 3-4 inch brim that extends all around the hat. Baseball caps and visors shade the face but leave neck, lower face, and ears exposed.
    • UV-blocking sunglasses with wraparound or large frames protect your eyelids and the sensitive skin around your eyes, common sites for skin cancer and sun-induced aging. Sunglasses also help reduce the risk of cataracts later in life.

    Seek the shade.

    • Be aware, however, that sunlight bouncing off reflective surfaces can reach you even beneath an umbrella or a tree. Never seek a tan.
    • There is no such thing as a healthy tan. A tan is the skin’s response to the sun’s damaging rays.

    Stay away from tanning parlors and artificial tanning devices.

    • The UV radiation emitted by indoor tanning lamps is many times more intense than natural sunlight. Dangers include burns, premature aging of the skin, and the increased risk of skin cancer.

    Protect your children and teach them sun safety at an early age.

    • Healthy habits are best learned young. Because skin damage occurs with each unprotected exposure and accumulates over the course of a lifetime, sun safety for children should be a priority.
    • Because many schools don’t allow students to use sunscreen or wear a hat outdoors during the school day without written permission from a physician, The Skin Cancer Foundation has created a sun protection form that parents and doctors can sign, allowing students to bring these items to school, apply and use as needed.

      Download the Sun Protection Form and ask your physician to sign it

    • During a typical school day,it’s not unusual for children to receive a significant amount of sun exposure. Children in elementary school typically have outdoor recess between 10 AM and 2 PM, a time when the sun is especially intense. Proper sun protection in childhood can drastically reduce the risk of developing skin cancer as an adult. Suffering just one blistering sunburn in childhood or adolescence more than doubles a person’s risk of developing melanoma, the deadliest form of skin cancer, later in life.

    SERVPRO of West Riverside City cares about YOU! 

    Part 1: May is Skin Cancer Awareness Month

    5/13/2019 (Permalink)

    UV exposure is the most preventable risk factor for skin cancer. During Skin Cancer Awareness Month, the American Academy of Dermatology is asking "Do You Use Protection?"

    And is encouraging you to practice safe sun every time you are outdoors. Seek shade, wear protective clothing, and use a broad-spectrum, water-resistant sunscreen with SPF 30+ to reduce your risk.

    Follow these tips to protect your skin from the sun's damaging ultraviolet rays and reduce your risk of skin cancer:

  • Seek shade when appropriate, remembering that the sun’s rays are strongest between 10 a.m. and 2 p.m. If your shadow is shorter than you are, seek shade.
  • Wear protective clothing, such as a lightweight long-sleeved shirt, pants, a wide-brimmed hat and sunglasses, when possible.
  • Generously apply a broad-spectrum, water-resistant sunscreen with an SPF of 30 or higher. Broad-spectrum sunscreen provides protection from both UVA and UVB rays.
  • Use sunscreen whenever you are going to be outside, even on cloudy days.
  • Apply enough sunscreen to cover all exposed skin. Most adults need about 1 ounce — or enough to fill a shot glass — to fully cover their body.
  • Don’t forget to apply to the tops of your feet, your neck, your ears and the top of your head.
  • When outdoors, reapply sunscreen every two hours, or after swimming or sweating.
  • Use extra caution near water, snow and sand, as they reflect the damaging rays of the sun, which can increase your chance of sunburn.
  • Avoid tanning beds. Ultraviolet light from tanning beds can cause skin cancer and premature skin aging.
  • Consider using a self-tanning product if you want to look tan, but continue to use sunscreen with it.
  • Perform regular skin self-exams to detect skin cancer early, when it’s most treatable, and see a board-certified dermatologist if you notice new or suspicious spots on your skin, or anything changing, itching or bleeding.
  • A tan is a sign that your skin has been injured. Whether you’re exposed to the sun’s UV rays or visit an indoor tanning salon, every time you tan, your skin is damaged. As this damage builds, you speed up the aging of your skin and increase your risk for all types of skin cancer, including melanoma, the deadliest form of skin cancer.

    How to select a sunscreen

    Do you know that some sunscreens can prevent sunburn, reduce your risk of getting skin cancer, and help prevent early signs of skin aging? 

  • Broad spectrum: The words "broad spectrum” means that the sunscreen can protect your skin from both types of harmful UV rays — the UVA rays and the UVB rays.
  • SPF 30 or higher: The American Academy of Dermatology recommends that you select a sunscreen with an SPF rating of 30 or higher.
  • Water resistant: Dermatologists also recommend that you look for the words "water resistant.” This tells you that the sunscreen will stay on wet or sweaty skin for a while before you need to reapply. Water resistance lasts either 40 or 80 minutes. Not all sunscreens offer water resistance.
  • How you apply your sunscreen also affects how well it protects you. You can find out how to get the most protection from your sunscreen by watching the Academy’s video “How to apply sunscreen”.

    How to apply sunscreen

    Sunscreen is safe and can protect your skin against skin cancer and premature aging. However, it is not as effective unless it's applied correctly. Follow these tips from dermatologists when applying sunscreen:

    1. Choose a sunscreen that has an SPF of 30 or higher, is water resistant, and provides broad-spectrum coverage, which means it protects you from UVA and UVB rays. Follow these helpful tips when selecting a sunscreen.
    2. Apply sunscreen generously before going outdoors. It takes approximately 15 minutes for your skin to absorb the sunscreen and protect you. If you wait until you are in the sun to apply sunscreen, your skin is unprotected and can burn.
    3. Apply enough sunscreen to cover all exposed skin. Most adults need about 1 ounce — or enough to fill a shot glass — to fully cover their body. Rub the sunscreen thoroughly into your skin.
    4. Apply sunscreen to all bare skin. Remember your neck, face, ears, tops of your feet and legs. For hard-to-reach areas like your back, ask someone to help you or use a spray sunscreen. If you have thinning hair, either apply sunscreen to your scalp or wear a wide-brimmed hat. To protect your lips, apply a lip balm with a SPF of at least 15.
    5. To remain protected when outdoors, reapply sunscreen every two hours, or immediately after swimming or sweating. People who get sunburned usually didn't use enough sunscreen, didn't reapply it after being in the sun, or used an expired product. Your skin is exposed to the sun's harmful UV rays every time you go outside, even on cloudy days and in the winter. So whether you are on vacation or taking a brisk fall walk in your neighborhood, remember to use sunscreen. For more skin cancer prevention tips, see a board-certified dermatologist.

    People who get sunburned  usually didn't use enough sunscreen, didn't reapply it after being in the sun, or used an expired product.

    Your skin is exposed to the sun's harmful UV rays every time you go outside, even on cloudy days and in the winter. So whether you are on vacation or taking a brisk fall walk in your neighborhood, remember to use sunscreen.

    For more skin cancer prevention tips, see a board-certified dermatologist.

    Wet Carpets? You Can Rely on SERVPRO of West Riverside City for Water Damaged Carpets!

    5/13/2019 (Permalink)

    We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays.

    A fast response is needed to salvage we carpet.

    When your experience a water main leak, or a kitchen appliance breaks down and floods the ground floor or a pipe cracks and leaks water, a fast response is needed. Residential water damage is very common, but it can escalate quickly, so speed is of the essence.  

    It applies in particular to fabrics and soft items. Furniture and carpets are often the most damaged objects after a flood because they soak up water so easily. The good news is that we can rescue these materials, as long as the water damage in your Riverside home is ‘clean.’ 

    Clean water is a liquid that is from an uncompromised source; a drinking supply, a household appliance (when not used with chemicals), or rainwater. If it gets into carpets, the IICRC certified experts at SERVPRO know just how to fix it. 

    The Drying Method 

    If a relatively controllable amount of water is quickly cleaned up and steps are taken to dry the sub floor surface, padding, and carpet, then the prevention of mold and mildew growth is high. Without moisture, the organic debris within the carpeting cannot sustain mold growth.

    There are three ways to dry a water damaged carpet – in place, partially lifted, or fully lifted. The technique used in your home depends on the degree of water intrusion. In the case of mild flooding, only the top fibers are wet, and the carpet remains in place. 

    Lifting equipment gets used when there is a high chance of water damage to the under flooring as well. The top fibers can be dried out with dehumidifiers (which extract water vapor from the material), but the sub floor is closer to the ground and less accessible. 

     At SERVPRO, we normally lift (float) the carpet a few inches off the ground and suspend there. It allows the technicians to place portable fans and air movers underneath. They direct the clean, dry air from the dehumidifiers beneath the carpet and speed up the drying process. 

    The Repair Process 

    In some cases, the water causes the backing of the carpet to come loose. It is something that we may be able to fix if the problem is limited to small sections of the floor. If the structure of the carpet is in an extremely unsuitable condition, we would advise a full replacement. 

    Natural fibers usually respond very well to drying, as long as the issue is addressed quickly. However, if the water intrusion originated from a ‘black’ source (containing sewage or chemicals), there is no chance of repair. It is not safe to retain the flooring, and it requires removal, but this is a relatively uncommon situation.  Wall-to-wall carpeting must first be released from the tack boards. SERVPRO technicians can work with the carpets and padding to ensure complete drying by utilizing special pumps, wet-vacs, and dehumidifiers. This drying out process may take from several days to several weeks depending on the amount of water intrusion and the speed of extraction. Evaporation can only go so fast though we expedite the process with state of the art dehumidifiers. 

    Now that we have dried the carpets and area, do we need to clean them and why?

    Yes, even though you have taken all the right measures to correctly dry out your carpets after having experienced water damage, you still really should make the effort to clean your carpets. Cleaning can be completed by steam cleaning them and by cleaning the back of the carpet with a disinfectant to stymie the growth of mold. 

    Do we need to sanitize the carpets after we try to dry them? 

    Of course, by having SERVPRO spray an antimicrobial product to the carpet and the padding (if it was rescued) it will lessen the chance of infections and diseases. If the carpets were covered with contaminated sewage or ground rising water, called Black Water, there is only one option. Our technicians will safely wrap and dispose of the carpet and padding and then proceed to sanitize the sub floor. 

    When the extent of water damage to a carpet encompasses a large area, the best call is to SERVPRO. Our skilled IICRC trained technicians will utilize all the equipment and expertise required to restore your carpet "Like it never even happened."

    SERVPRO of West Riverside City is a local water damage cleanup and repair service. We help homeowners in the Riverside area and surrounding cities to restore their properties after flooding and residential leaks. Our repairs are fast, effective, and leave homes spotless.

     Flooding or Water Damage? Call Us Today – (951) 351-8033

    24-Hour Emergency Water Removal Service

    Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Riverside residents can expect an immediate response time, day or night.

    Why Can you Turn to SERVPRO of West Riverside City

    5/13/2019 (Permalink)

    SERVPRO of West Riverside City is always here to help! Call us 24/7 at 951-351-8033.

    Why should I choose a professional restoration company for water intrusion/ damage?

  • Homeowners and business owners should not risk doing the work themselves as there may hidden water or moisture that can go undetected to the untrained eye. Taking into account that mold growth can occur in as little as 24-48 hours in the presence of moisture, undetected water damage can pose long term problems if not properly handled.
  • Due to the potential hazards associated with water-related damage, moisture and water should be handled by properly trained and equipped professionals to ensure complete and necessary drying to prevent future harm, extensive structural damage and possible contamination.
  • Improper cleanup could hinder property re-sale value.
  • Professional restoration companies have essential tools and techniques to measure moisture in the area to ensure proper and complete drying in a timely manner.
  • Water technicians should be fully aware of water or moisture-related characteristics to locate leaks or water damaged areas that may otherwise go unnoticed.
  • Homes and other properties are large and often expensive assets. Why run the risks associated with improper drying, deodorizing and disinfecting which can lead to potential secondary structural damage? Help protect your property’s value by calling the professionals at SERVPRO of West Riverside City.
  • Why should I choose SERVPRO of West Riverside City for water cleanup and restoration?

  • SERVPRO of West Riverside City recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO of West Riverside City is available for emergency response 24 hours a day, 365 days a year.
  • Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO of West Riverside City applies their industry knowledge, training and understanding of how relative humidity, temperature, vapor pressure and air movement influence drying conditions.
  • Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO of West Riverside City is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
  • SERVPRO of West Riverside City offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by moisture. SERVPRO Technicians work diligently to try and return personal contents to preloss conditions.
  • SERVPRO of West Riverside City works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. At SERVPRO of West Riverside City, we know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
  • Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!
  • Call SERVPRO of West Riverside City today at 951-351-8033. No water damage is too big or too small. 

    SERVPRO of West Riverside City Supports March of Dimes Walk in Jurupa Valley

    5/9/2019 (Permalink)

    Visit our March of Dimes Web page or Face book page to donate.

    Why We are Fighting for Healthy Families

    About half a million babies are born premature or with birth defects in the U.S. each year. 

    SERVPRO of West Riverside City participated to help all moms and families experience the joy of a healthy baby. With nearly 4 million babies born each year, we have a lot of work to do to help them all. The funds raised enable March of Dimes to support research, lead programs and provide education and advocacy that truly makes a difference to families in our community and across the country. If you believe, like we do, that every baby deserves the best possible start, please make a donation to support this community effort. Together we can fight for the health of all moms and babies.

    SERVPRO joined our Executive Team Networking group in this initiative.  The walk took place on Saturday, May 4th…(yes, the force was with us!).  We took the 5K walk, although there was also a family 3K walk.  Our mascot, Ellie also joined us.  She was proud to sport a March of Dimes purple t-shirt.  Check in for the event was at 8:00 a.m. and the activities began at 9 a.m. at Rancho Jurupa Park in Jurupa Valley. Parking was free for participants. Several vendors, music, snacks and water were provided at this event.

    March of Dimes is the leading nonprofit organization for pregnancy and baby health, devoted to improving the lives of the nearly 4 million babies born yearly in the United States through research, education, support, and advocacy.

    This year, several area sponsors participated to make the event possible. American Medical Response, KMart, Famous Footwear,  Big 5, Ontario International Airport, Loma Linda University Medical Center and United Airlines are just a few of the companies dedicated to helping March of Dimes bring the March for Babies event back to the Inland Empire.

    SERVPRO got involved this year thanks to our E Team March of Dimes advocate Ricki Hill. March of Dimes chapter staff and volunteers invest time and resources in local programs and activities in all 50 states, playing a vital role in improving maternal and child health in their communities. As respected leaders in the field of maternal and child health, the March of Dimes is uniquely positioned to partner with local and state public and private health care systems and organizations to enhance and expand the services available to women and their families.

    Chapter staff and volunteers partner with local health agencies, community-based organizations, professional associations, hospitals and others to determine the most pressing maternal and child health needs and to develop a multiyear strategic plan that will positively impact the health status of communities. Staff and volunteers then work to enhance and expand community services, and to improve systems of care for mothers, babies and their families through leadership, educational programs and community grants.

    Ensuring that women have access to prenatal care and services throughout their pregnancy is a vital role that the March of Dimes plays in communities. Whether bringing high-quality, evidence-based interventions and health care to underserved areas or striving for increased services for pregnant women to help them adopt healthy behaviors, March of Dimes staff and volunteers strategically focus resources and funding in the areas with the most need and potential for impact.

    In partnership with community organizations, the March of Dimes encourages expansion of services for pregnant women, including care coordination, home visiting services and maternal medical homes to help moms-to-be access the services they need to have healthier pregnancies and babies. To address factors known to increase a woman’s risk of a poor birth outcome, March of Dimes supports targeted programs aimed at smoking cessation, diabetes management and expansion of substance abuse prevention programs during pregnancy.

    Although many instances of preterm birth have no known cause, certain factors are known to increase a woman’s risk of having a premature baby. Chronic medical conditions, like diabetes, obesity and high blood pressure, can increase risk, as can using alcohol, tobacco and other drugs during pregnancy. After assessing their local needs, chapters provide training, education and support for various programs to reduce these risks in the populations they serve. In 2014, chapters reached more than 5,600 professionals with information, training and program support and impacted more than 25,000 women.

    Quitting smoking is an important change a pregnant woman can make to improve her health and the health of her baby. Smoking in pregnancy increases a woman’s risk of preterm labor, low birth weight and other serious pregnancy complications. Chapters invested in 20 grants totaling $346,753 to support smoking cessation services for pregnant women. 

    In 2014, chapters also awarded 16 grants totaling $181,906 for alcohol and substance abuse services to help programs screen women and provide education and case management. 

    SERVPRO is passionate about serving the community - especially those that support children and families. Whether through infant loss, miscarriage, birth defects or premature birth, March of Dimes has directly impacted the lives of many, my team and the clients we serve. They are an organization fighting for the health of all mothers and babies and we couldn't be prouder to support them. Join us in our fight! $10 or $20 may not mean much to you, but could mean the world to a family in need.

    You can donate by accessing our Facebook page or our March of Dimes page:

    March of Dimes

    Facebook

    Emergency Preparedness for Kids in Riverside City

    5/8/2019 (Permalink)

    Disaster Effects Everyone.  And so it take everyone - youth, parents, and community members to help prepare.

    Parents Get Your Kids On Your Team!

    Preparing for emergencies shouldn't fall on your shoulders alone. Young children and teens alike need to be part of the process — for their own safety and sense of empowerment.

  • Work together to build an emergency kit.
  • Sit down as a family to talk about your communications plan.
  • Role-play what you would do during a disaster.
  • Hold fire drills in your house.
  • Games- Be a Hero!

    Disaster Master

    Get ready for some serious adventure! Step into the heart of the action as you help the Heroes face everything from home fires to earthquakes. What should they do? Make the right choice and earn points to get to the next level. Make the wrong choice and watch out! Winners get their own graphic novel!  Click the link to play the game

    Play the Disaster Master Game

    Build a Kit

    You're on a mission! Go through different locations with Gayle and her friends to find what you need for an emergency kit. Will you pick the correct items? Have fun and build a checklist along the way. Hurry! Your family is counting on you.

    Play the Build a Kit Game

    What are WEAs

    Wireless Emergency Alerts (WEAs) are emergency messages sent to cell phones by authorized government agencies to let you know about dangerous weather conditions, emergencies, and other local hazards.

    • Read the alert
    • Take action
    • Follow the directions

    Emergency Checklist for Kids

    Electricity lights up our world! Think of all the ways we rely on electricity: keeping food fresh, cooking meals, and getting information through the internet or TV. It keeps us warm in the winter, cool in the summer, and connected with each other year round. Oftentimes, we use electricity to play and have fun! Are you and your family ready if disaster strikes and your home is without power?

    Help your family build an emergency kit! Collect these items and keep them together in a safe place that you can find easily. Make sure you have enough supplies to last for at least three days!

    Emergency Supplies List

  • 3-day supply of non-perishable food (dried fruit, canned tuna fish, peanut butter, etc.)
  • Can opener
  • First aid kit
  • Sleeping bag or warm blanket for everyone in your family
  • Change of clothes to last 3 days, including sturdy shoes; consider the weather where you live
  • Matches in a waterproof container (let a grown up handle these)
  • Toothbrush, toothpaste, soap
  • Paper plates, plastic cups and utensils, paper towels
  • Water – at least a gallon per person, per day
  • Battery-powered or hand-cranked radio with extra batteries
  • Flashlights with extra batteries
  • Cell phone with charger, extra battery and solar charger
  • Whistle to signal for help
  • Local maps
  • Pet supplies
  • Baby supplies
  • Books, games or puzzles
  • A favorite stuffed animal or blanket
  • Go on a quest with your family! Create a scavenger hunt! Make planning fun!

    Helping Children Cope

    Disasters can leave children and teens feeling frightened, confused and insecure. And kids' responses can be quite varied. It's important to not only recognize these reactions, but also help children cope with their emotions.

    You are their biggest influence.

    When you can manage your own feelings, you can make disasters less traumatic for your kids.

    • Encourage dialogue. Listen to your kids. Ask them about their feelings. Validate their concerns.

    • Answer questions. Give just the amount of information you feel your child needs. Clarify misunderstandings about risk and danger.

    • Be calm, be reassuring. Discuss concrete plans for safety. Have children and teens contribute to the family's recovery plan.

    • Shut off the TV! News coverage of disasters creates confusion and anxiety. Repeated images may lead younger kids to believe the event is recurring. If your children do watch TV or use the Internet, be with them to talk and answer questions.

    • Find support. Whether you turn to friends, family, community organizations or faith-based institutions, building support networks can help you cope, which will in turn help your children cope.

    For many kids, reactions to disasters are brief. But some children can be at risk for more enduring psychological distress. Three risk factors for this longer-lasting response are:

  • Direct exposure to the disaster such as being evacuated, observing injuries of others, or experiencing injury
  • Loss/grief relating to the death or serious injury of family or friends
  • On-going stress from secondary effects, such as temporary housing, loss of social networks, loss of personal property, or parent's unemployment
  • Responding to an emergency is one thing …
    what's the best way to respond to your
    child during or after a disaster?

    Resources

    Listen, Protect and Connect: a Psychological First Aid Series for parents and childrenteachers, and families and neighbors.

    Travel Safety Tips for your Pet

    5/6/2019 (Permalink)

    Our Mascot Ellie enjoys vacationing by the beach!

    For some pet parents, a trip is no fun if the four-legged members of the family can’t come along.

    But traveling can be highly stressful, both for you and your pets. If you’re planning to take a trip with pets in tow, we have some tips to help ensure a safe and comfortable journey for everyone.

    Remember, no matter where you’re headed or how you plan to get there, make sure your pet is microchipped for identification and wears a collar and tag imprinted with your name, phone number and any relevant contact information. It’s a good idea for your pet’s collar to also include a temporary travel tag with your cell phone and destination phone number for the duration of your trip.

    Traveling by plane?

    Unless your furry friend is small enough to ride under your seat, it’s best to avoid air travel with your pets. If you must bring your pet along on the flight, here are a few suggestions to keep your pet safe while flying the friendly skies.

    • Book a direct flight whenever possible. This will decrease the chances that your pet is left on the tarmac during extreme weather conditions or mishandled by baggage personnel during a layover.
    • Make an appointment with your pet’s veterinarian for a checkup. Prior to your trip, make sure your pet’s vaccinations are up-to-date and obtain a health certificate from your veterinarian dated within 10 days of your departure. Tranquilizing your pet is generally not recommended as it could hamper his or her breathing, so use this time to check with your veterinarian for ways to relax your pet if you suspect he or she may become afraid, anxious or uncomfortable mid-flight. For travel outside of the continental United States, additional planning and health care requirements may be necessary. Contact the foreign office of the country you are traveling to for more information.
    • Purchase a USDA-approved shipping crate. The crate should be large enough for your pet to stand, sit and turn around in comfortably, and lined with some type of bedding—shredded paper or towels—to absorb accidents. Prior to your trip, tape a small pouch of dried food outside the crate so airline personnel will be able to feed your pet in case he or she gets hungry during a layover. The night before you leave, freeze a small dish or tray of water for your pet. This way, it can’t spill during loading and will melt by the time he or she is thirsty. Make sure the crate door is securely closed, but not locked, so that airline personnel can open it in case of an emergency.
    • Make sure your pet’s crate has proper identification. Mark the crate with the words “Live Animal,” as well as with your name, cell phone and destination phone number, and a photo of your pet. Should your pet escape from the carrier, this could be a lifesaver. You should also carry a photograph of your pet.
    • Tell every airline employee you encounter—on the ground and in the air—that you are traveling with a pet in the cargo hold. This way, they'll be ready if any additional considerations or attention is needed. If the plane is delayed, or if you have any concerns about the welfare of your pet, insist that airline personnel check the animal whenever feasible. In certain situations, removing the animal from the cargo hold and deplaning may be warranted.

    Taking a Road Trip?

    Traveling with a pet by car involves more than just loading the animal in the back seat and motoring off, especially if you will be driving long distances or plan to be away for a long time. Here are a few car travel safety tips to help you prepare for a smooth and safe trip.

    • Prep your pet for a long trip. Get your pet geared up by taking him on a series of short drives first, gradually lengthening time spent in the car. If you’re traveling across state lines, bring along your pet's rabies vaccination record. While this generally isn't a problem, some states require this proof at certain interstate crossings.
    • Keep your pets safe and secure in a well-ventilated crate or carrier.  The crate should be large enough for your pet to stand, sit, lie down and turn around in. Secure your pet’s crate so it will not slide or shift in the event of an abrupt stop. If you decide to forgo the crate, don't allow your pet to ride with his head outside the window, and always keep him in the back seat in a harness attached to a seat buckle.
    • Prep a pet-friendly travel kit. Bring food, a bowl, leash, a waste scoop, plastic bags, grooming supplies, medication and first-aid, and any travel documents. Pack a favorite toy or pillow to give your pet a sense of familiarity. Be sure to pack plenty of water, and avoid feeding your pet in a moving vehicle. Your pet's travel-feeding schedule should start with a light meal three to four hours prior to departure, and always opt for bottled water. Drinking water from an area he or she isn’t used to could result in stomach discomfort.
    • Never leave your animal alone in a parked vehicle. On a hot day, even with the windows open, a parked automobile can become a furnace in no time, and heatstroke can develop. In cold weather, a car can act as a refrigerator, holding in the cold and causing the animal to freeze to death.

    Riverside Home Spring Cleaning Tips

    5/1/2019 (Permalink)

    Cleaning is in season and if you need help call the professionals at SERVPRO.

    Spring is here!

    Traditionally, people feel the need to deep-clean their homes once they feel the warm air arrive and can open their windows to welcome the new season. There are many areas in your home that you will want to clean once begin tackling this spring-time chore. Here are a few tips to help you get started that you may not have considered.

    Wash Your Curtains and Drapes

    When you start your spring cleaning, one of the first things you should do is clean your window coverings. This includes blinds, shutters, curtains or drapes. This should be done early on in the process as dirt and dust from the coverings can fall to the floor below, so you don't want to clean your floor before the drapes.

    Test Your Smoke Detectors

    Another step that should be included in spring cleaning is testing your smoke detectors. Most detectors have a test button on them that allows you to ensure they are working. If they don't work, you probably just need to replace the batteries.

    Replace Water and Air Filters

    As part of your spring-cleaning checklist, be sure to replace water filters and air filters. Filters catch debris from water and air. When they get full, they cannot filter as effectively as they should. The filters should be routinely replaced to ensure that they can work efficiently.

    Clean Your Dryer Vent

    Your dryer vent can easily become filled with lint and debris. Clean the dryer vent to help improve drying time and energy efficiency and also to prevent a fire. The vent inside your dryer should be cleaned with each load, but in the spring, you should check your exterior vent as well, making sure there is nothing accumulating in the tubing from the dryer to the outside.

    Clean Your Grill

    Once it begins to get warmer, people start thinking about cooking and eating outside. Now is the perfect time inspect your grill, refill your tanks if it is a gas grill, and clean all the cooking surfaces so it is ready to use when you want to make delicious meals.

    Check Your Windows and Doors For Leaks

    As you spring clean, take the time to check your windows and doors for leaks or air drafts. If you feel outdoor air seeping in, the seals may need to be replaced.

    Check Your Plumbing for Leaks

    Take the time to check your plumbing for leaks. Look for leaks under your sinks and for leaking faucets. If you notice any leaks, call in a plumber to make the needed repairs.

    Make doormats welcoming

    Shake 'em, wash 'em, swat 'em with a broom. Give them the toughest cleaning they can take. They’re your front line against tracked-in dirt—so keep them clean enough to function at peak efficiency.

    Clean carpets and upholstery

    Fabrics that have absorbed a winter’s worth of dirt, body oil, and germs will need a deep cleaning to get them ready for another year of wear—and for that close inspection by your relaxing guests. Move furniture just slightly—not out of the room or against the wall, as the old rules dictated—and place the legs of each piece back on top of small wax paper squares after shampooing. The wax paper will protect your carpet and keep the furniture legs from getting wet as the carpet dries. Open the windows to speed the drying process, which can take a day or more. If you’re not the furniture-shifting and machine-renting type, use a professional carpet and upholstery cleaner like SERVPRO.

    Finish your floors

    To protect the floors in your kitchen from another year of wear and tear, wax or apply a sealer following label directions. The simplest method: Use a combination wash-and-wax floor cleaner. No-wax floors don’t need a polishing treatment, but an occasional makeover will keep them looking fresher and add a protective buffer that could help them last longer. Use a floor cleaner that cleans, shines, or both. If you have wood floors, move furniture and rugs aside, then apply a wood cleaner and either liquid or paste polish to clean and add a new wax coating.

    Wash walls, cabinets, baseboards, and woodwork

    The walls may not look as if they need a bath—dust and soot fall to the floor, right? Most of it does, but just enough clings to vertical surfaces to warrant a seasonal or pre-holiday bath. Use a sponge and hand dish washing detergent, washing the surface in sections. A sponge mop makes it easier to reach higher spots. Use two buckets: one for dish washing detergent solution and another for wringing your sponge. Dry the walls and woodwork with a clean cloth.

    Vacuum with intelligence

    The old rules mandated that you go through the labor-intensive task of dragging every stick of furniture off the carpet, just so the vacuum cleaner could cover every nook and cranny. Instead, simply move those big items a little to the left or to the right. Vacuum the area previously occupied by the furniture and then move it back into place.

    Clean ceiling fixtures

    Remove dust and dirt from ceiling fans and air-conditioner vents with a cloth and a vacuum with a soft nozzle attachment.

    Clean your light fixtures

    A few minutes with a stepladder, all-purpose cleaner, a sponge, and a polish cloth will give new light to your life. If your home has skylights or tall ceilings, consider investing in a stepladder and extended-reach dust-and-dirt-removal tools, all of which are available at your local hardware store and at home supply stores.

    Check your coils

    You should clean the refrigerator’s condenser coil, usually found behind the toe grille, with a long-handled bottle brush and a vacuum cleaner with an attachment hose to remove dust and lint. Built-up dust can shut down the unit by causing it to overheat. To remove dust from coils attached to the hard-to-reach back side of the fridge, carefully pull the refrigerator out several feet (newer models roll on casters) and vacuum thoroughly; finish by sweeping or vacuuming the floor area you’ve revealed. Expect to rediscover coins, bottle caps, and twist ties that you and the cat knocked over the past year.

    Are you looking to get your home clean for spring but lack the time to do it all yourself? Here at SERVPRO of West Riverside City, we can help you with some of your cleaning needs. We offer many services including fire and water clean-up services, mold remediation, and routine house cleaning, including carpet cleaning. Give us a call at 951-351-8033 so we can get started today.

    The Key to Mold is Moisture Control from our friends at EPA.gov

    4/29/2019 (Permalink)

    If you already have a mold problem – ACT QUICKLY. Mold damages what it grows on. The longer it grows, the more damage it can cause.

    Why is mold growing in my Riverside home?

    Molds are part of the natural environment. Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided. Molds reproduce by means of tiny spores; the spores are invisible to the naked eye and float through outdoor and indoor air. Mold may begin growing indoors when mold spores land on surfaces that are wet. There are many types of mold, and none of them will grow without water or moisture.

    How do I get rid of mold?

    It is impossible to get rid of all mold and mold spores indoors; some mold spores will be found floating through the air and in house dust. The mold spores will not grow if moisture is not present. Indoor mold growth can and should be prevented or controlled by controlling moisture indoors. If there is mold growth in your home, you must clean up the mold and fix the water problem. If you clean up the mold, but don’t fix the water problem, then, most likely, the mold problem will come back.

    Mold Cleanup

    Who should do the cleanup?

    Who should do the cleanup depends on a number of factors. One consideration is the size of the mold problem. If the moldy area is less than about 10 square feet (less than roughly a 3 ft. by 3 ft. patch), in most cases, you can handle the job yourself, following the guidelines below. However:

    ¦ If there has been a lot of water damage, and/or mold growth covers more than 10 square feet, consult the U.S. Environmental Protection Agency (EPA) guide: Mold Remediation in Schools and Commercial Buildings. Although focused on schools and commercial buildings, this document is applicable to other building types. It is available on the Internet at: www. epa.gov/mold.

    ¦ If you choose to hire a contractor (or other professional service provider) to do the cleanup, make sure the contractor has experience cleaning up mold. Check references and ask the contractor to follow the recommendations in EPA’s Mold Remediation in Schools and Commercial Buildings, the guidelines of the American Conference of Governmental Industrial Hygenists (ACGIH), or other guidelines from professional or government organizations.

    ¦ If you suspect that the heating/ventilation/air conditioning (HVAC) system may be contaminated with mold (it is part of an identified moisture problem, for instance, or there is mold near the intake to the system), consult EPA’s guide Should You Have the Air Ducts in Your Home Cleaned? before taking further action. Do not run the HVAC system if you know or suspect that it is contaminated with mold - it could spread mold throughout the building. Visit www.epa. gov/iaq/pubs to download a copy of the EPA guide.

    ¦ If the water and/or mold damage was caused by sewage or other contaminated water, then call in a professional who has experience cleaning and fixing buildings damaged by contaminated water.

    ¦ If you have health concerns, consult a health professional before starting cleanup.

     Mold Clean Up Guidelines

     6 Tips and techniques

    The tips and techniques presented in this section will help you clean up your mold problem. Professional cleaners or remediators may use methods not covered in this publication. Please note that mold may cause staining and cosmetic damage. It may not be possible to clean an item so that its original appearance is restored.

    ¦ Fix plumbing leaks and other water problems as soon as possible. Dry all items completely.

    ¦ Scrub mold off hard surfaces with detergent and water, and dry completely. Places that are often or always damp can be hard to maintain completely free of mold. If there’s some mold in the shower or elsewhere in the bathroom that seems to reappear, increasing the ventilation (running a fan or opening a window) and cleaning more frequently will usually prevent mold from recurring, or at least keep the mold to a minimum.

    ¦ Absorbent or porous materials, such as ceiling tiles and carpet, may have to be thrown away if they become moldy. Mold can grow on or fill in the empty spaces and crevices of porous materials, so the mold may be difficult or impossible to remove completely.

    ¦ Avoid exposing yourself or others to mold (see discussions: What to Wear When Cleaning Moldy Areas and Hidden Mold.)

    ¦ Do not paint or caulk moldy surfaces. Clean up the mold and dry the surfaces before painting. Paint applied over moldy surfaces is likely to peel.

    ¦ If you are unsure about how to clean an item, or if the item is expensive or of sentimental value, you may wish to consult a specialist. Specialists in furniture repair, restoration, painting, art restoration and conservation, carpet and rug cleaning, water damage, and fire or water restoration are commonly listed in phone books. Be sure to ask for and check references. Look for specialists who are affiliated with professional organizations.

    Bathroom Tip

    Places that are often or always damp can be hard to maintain completely free of mold. If there’s some mold in the shower or elsewhere in the bathroom that seems to reappear, increasing the ventilation (running a fan or opening a window) and cleaning more frequently will usually prevent mold from recurring, or at least keep the mold to a minimum.

     A qualified restoration company understands the science behind mold and mold growth. SERVPRO Franchise Professionals have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

     If you need a remediation company, call SERVPRO of West Riverside City 951-351-8033

    See full document at A Brief Guide to Mold, Moisture, and Your Home

    SERVPRO of West Riverside-Commercial Water Damage Experts

    4/24/2019 (Permalink)

    Sewage Backup in Riverside High School

    Has your business or commercial property recently become a victim of commercial water damage? Then you need to know you can take steps to mitigate the damage to your commercial property.

    First, know you must act fairly quickly to preserve as much of your property as possible. Acting quickly is also important in decreasing any health risks to your employees or others after commercial water damage has happened.

    One of the first considerations if your commercial property has major water damage is to prepare an adequate space for water damage restoration. You may need a clean and dry staging area where you can bring water damaged furnishings and equipment to be dried out, cleaned up, and worked on. Many commercial business owners don’t realize that some equipment that may look completely ruined can be restored if treated quickly and properly.

    Be Sure The Power’s Off

    Always remember that before you enter your commercial space (or any flooded building) you must make sure the electrical power to the business is shut off. And consult with the local fire department or other first responders to make certain they agree that you can safely reenter the commercial building.

    During flooding events small animals and reptiles tend to seek shelter inside of buildings. Depending on where your business is located you may want to be prepared to deal with the discovery of wild animals in your space.

    Questions about commercial water damage? We are experts. Call SERVPRO of West Riverside City (951)351-8033

    Wear Proper Protection

    Put on proper protection before you enter any flooded building. This includes an organic vapor respirator that you can purchase at any paint and building supply store. Wear rubber gloves, protective clothing, and eye protection.

    Once inside, the first thing is to ventilate the water-damaged areas. Open windows. Place fans where they can best move the air to dry out the area.

    In any major commercial water damage situation there’s likely to be items you need to throw away. For example, any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets, or carpet pads, they must be discarded if they have become water-saturated.

    Some Good News

    But here’s the good news: If your water damaged commercial space includes clothing or household fabrics that can be machine-washed, you may be able to save them. Use your washing machine to clean these items with a 10-minute soak at minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

    Know that your commercial space will need a thorough professional inspection. You’ll need professional cleaning services, and possibly building renovation. Many water damaged commercial spaces have water damaged walls and installation that must be removed and replaced. Professionals also know how to uncover pockets of saturation and exposed them so they can dry and be sanitizing.

    Questions about commercial water damage? We are experts. Call SERVPRO of West Riverside City (951)351-8033

    Stop Mold Growth

    After major commercial water damage, mold is a threat. Mold growth can take a few days to appear. It thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit.

    During your restoration process keep good airflow throughout the interior environment. Maintain moderate temperatures to decrease the risk of mold growth. And let your commercial space dry out completely before you begin any rebuilding.

    More Information On This Blog

    You can learn more by reading other posts here on the SERVPRO of West Riverside City:

    Help Is Here 

    The team at SERVPRO of West Riverside City has specialized training and experience in commercial water damage restoration services, natural disaster prevention, fire damage, and natural disaster cleanup. Call SERVPRO of West Riverside City (951) 351-8033 anytime.

    Located in West Riverside but serving all of Riverside and surrounding areas:  Corona, Temecula, Moreno Valley, Hemet, Colton, Rancho Cucamonga, Murrieta, Temecula, Eastvale, Loma Linda, Calimesa Perris, Rialto, Redlands, Ontario...call us we can help you out.  Your neighbors here in Riverside, family own and operated! 

    24-hour emergency service including all holidays!

    6 Fire Damage Restoration Tips from your Friends at SERVPRO of West Riverside City

    4/22/2019 (Permalink)

    We’re not going to kid you. Fire damage restoration is tough work.

    People call SERVPRO of West Riverside City frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

    Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring highly trained restoration specialists who will guarantee their work.

  • Remove Smoke Damage
  • With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

  • Limit Activity & Other Simple Fire Damage Restoration Steps
  • Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

    Call SERVPRO Of West Riverside City for Cleanup and Restoration. Call (951) 351-8033.

  • Get Rid of Mold & Mildew
  • Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO of West Riverside City highly recommends you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health problems. It’s difficult for a nonprofessional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

  • Replace Carpets. Clean And Dry Your Floors
  • Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, SERVPRO of West Riverside City recommends that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. But you may want to call a professional fire damage restoration company to assist you.

  • Avoid Smearing Soot Into Clothing
  • Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often times dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry. Removing smoke odor is another issue and we’ve covered it in another blog post.

    Call SERVPRO of West Riverside City for Cleanup and Restoration. Call (951) 351-8033.

  • Scrub, Soak, And Cleaning Dishes
  • Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

    Help Is Here

    The team at SERVPRO of West Riverside City also has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of West Riverside City (951.351.8033) anytime.

    More Information On Our Blog

    Join SERVPRO of West Riverside in Supporting RIVERSIDE COUNTY PROFESSIONAL FIREFIGHTERS BENEVOLENT FUND

    4/17/2019 (Permalink)

    Every day, firefighters are exposed to a soup of toxins and biohazards. These exposures can happen on a call, or even while at the station. Sometimes, the effect of these exposures is immediate. More often, it builds up over time, leading to job-related cancer, heart disease or PTSD.

    The Riverside County Professional Firefighters Benevolent Fund is proud to support the firefighters and cooperators in Riverside County.  The firefighters of Riverside County provide fire and EMS services to one of the largest counties in California.  It is the goal of the Riverside County Professional Firefighters Benevolent Fund to be able to support those men and women in their time of need.  The Riverside County Professional Firefighters Benevolent Fund is a 501c3 (Non Profit) and is comprised of a board of Directors.  The Riverside County Professional Firefighters Benevolent Fund not only supports the firefighters of Riverside County, it also supports other nonprofit originations that are affiliated with the fire service, such as cancer research and the burn institutes.  The Riverside County Professional Firefighters Benevolent Fund has also aligned itself with CDF Firefighters Riverside Chapter Employees Association a 501c4, to help support the organizations that are directly represented by its membership, such as, diabetes and cancer research, RAGNAR and several sporting teams that are directly comprised of CALFIRE Local 2881 members.  These teams in turn also raise funds for other nonprofit organizations represented by the fire community.  In addition to direct assistance to the firefighting community and other non-profits, we have aligned ourselves with financial organizations to assist our members with their other financial needs.

    General Donations:

    Our funding comes from several sources.  The Riverside County Professional Firefights Benevolent Fund has entered into commercial fundraising contracts with different firms.  Firms are under non exclusive contracts and receive fees for their service that are commensurate with the services they provide and the projected outlays the fund would incur if it was to undertake the same efforts for fundraising.  Companies are required to present themselves in a professional manner when dealing with the public, they must state who they are working for; have a company ID stating their companies name and that they are  certified as a fundraising company by the Attorney General’s Office.  The company that is currently under contract is Associated Programs Inc.  Companies conduct telemarketing and direct mailing campaigns on behalf of the fund.   In addition to our contractual fundraisers the fund also does direct corporate fundraising activates.  Both corporate and private donations can also be made via our web.  We are also working on developing other social media donation locations.   Additionally, we are working on other fundraising events such as our annual “Shop with a Firefighter” event, which pairs children in custody of Riverside Co. Protective Services with Firefighters for a Holiday Shopping event. The newest fundraiser is the “Bacon Fund”, we are sponsoring an underprivileged youth through a local county high schools FFA program, to raise and show a pig at this year’s Perris Fair.  Usually the pig is auctioned off, but in our case the pig will be processed and each half of the pig will be raffled off, allowing the youth to complete the production cycle.

    Fundraising Time Periods:

    January through  September :  General Solicitation: Direct and indirect solicitation by the RCPFBF and commercial contract companies, via all types of media including written, telephone and internet.

    July through Early October:   Bacon Fund: Direct Solicitation thru tickets sales via the RCPFBF Board Members; fund representatives and the RCPFBF web page.

    September through December:  Shop with a Firefighter: Direct and indirect solicitation by the RCPFBF and commercial contract companies, via all types of media including written, telephone and internet.

    SERVPRO of West Riverside City would like to thank the firefighters and first responders in the surrounding areas for their incredible service to the community. As a fire damage restoration company, the jobs of the local fire departments are integral to our day-to-day actions, as the volunteers and staff members fight dangerous fires and recover property that SERVPRO can restore.

    More importantly, however, our local firefighters work daily to keep us and the members of our community safe and protected from fire emergencies.

    We at SERVPRO of West Riverside City encourage everyone to thank their local fire departments for all that they do!

    MAKE A DONATION TO RCPFBF

    The Riverside County Professional Firefighters Benevolent Fund is organized for the purpose of providing physical, financial, and emotional support to our members and their families during times of need. Our support is provided by an all-volunteer Board of Directors in a non-political and non-denominational manner.

    All donations made are tax deductible, under IRS 501(c)3 laws and regulations. A receipt will be provided to you on request. All monetary donations are used to assist the members of the Association and/or for other charitable ventures that our Association supports.

    If you would like to make a donation click the link to access their Website

    https://www.rcpfbf.com/

    Upcoming Events

    Baseball Game @ Storm Stadium

    RCPFBF vs ??? – April 28, 2019

    Before Regularly Scheduled Storm Game. More to come.

    Preparing for Spring Weather in Riverside

    4/15/2019 (Permalink)

    From our friends at Center for Disease Control and Prevention (CDC):  be unpredictable. When severe weather hits unexpectedly, the risk of injury and death increases, so planning makes sense. Prepare for storms, floods, and tornadoes as if you know in advance they are coming, because in the spring, they very likely will.

    Spring is the time of year when many things change—including the weather. Temperatures can swing back and forth between balmy and frigid. Sunny days may be followed by a week of stormy weather. Sometimes extreme weather changes can occur even within the same day. Mark Twain once said, “In the spring I have counted one hundred and thirty-six kinds of weather inside of four and twenty hours.”

    Thunderstorms cause most of the severe spring weather. They can bring lightningtornadoes, and flooding. Whenever warm, moist air collides with cool, dry air, thunderstorms can occur. For much of the world, this happens in spring and summer.

    Because spring weather is so unpredictable, you may be unprepared when severe weather hits—particularly if you live in a region that does not often experience thunderstorms, tornadoes, or flooding. And when severe weather hits unexpectedly, the risk of injury and death increases. So planning ahead makes sense; prepare for storms, floods, and tornadoes as if you know in advance they are coming, because in the spring, they very likely will.

    Advance planning for thunderstorms, lightning, tornadoes, and floods requires specific safety precautions.

    Often by the time we are aware of an approaching storm, we have little if any time to prepare for it.

    Advance planning for thunderstorms, lightning, tornadoes, and floods requires specific safety precautions. You can follow many of the same steps that you would for all extreme weather events. Keep an emergency kit on hand. Some items to include are:

    • A battery-operated flashlight, a battery-operated NOAA Weather Radio, and extra batteries for both
    • An emergency evacuation or shelter plan, including a map of your home and, for every type of severe weather emergency, routes to safety from each room
    • A list of important personal information, including:
      • telephone numbers of neighbors, family, and friends
      • insurance and property information
      • telephone numbers of utility companies
      • medical information
    • According to the American Red CrossExternal a first aid kit may include:
      • non-latex gloves
      • assortment of adhesive bandages
      • antibiotic ointment
      • sterile gauze pads in assorted sizes
      • absorbent compress dressings
      • tweezers
      • scissors
      • adhesive cloth tape
      • aspirin packets (81 mg each)
      • first aid instruction booklet (NOTE: Customize your first aid kitExternal to meet your individual and family needs.)
    • A 3–5 day supply of bottled water and nonperishable food
    • Personal hygiene items
    • Blankets or sleeping bags
    • An emergency kit Cdc-pdf[1.08 MB] in your car

    Prepare your family members for the possibility of severe weather. Tell them where to seek appropriate shelter as soon as they are aware of an approaching storm. Practice your emergency plan for every type of severe weather. Show family members where the emergency supplies are stored, and make sure they know how to turn off the water, gas, and electricity in your home.

    Often by the time we are aware of an approaching storm, we have little if any time to prepare for it. But we do know that when spring arrives, thunderstorms, tornadoes, and floods are real possibilities. So why not take the surprise factor out of severe weather and prepare yourself, your family, and your home? If thunderstorms, tornadoes, and floods do occur, you’ll be ready for them.

    SERVPRO of West Riverside City specializes in the cleanup and restoration of commercial and residential property after damaging event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility for regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    SERVPRO of West Riverside City has experience restoring homes affected by storms and flooding.  We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

    Faster Response

    Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    Resources to Handle Floods and Storms

    When storms hit SERVPRO of West Riverside City can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

    SERVPRO of West Riverside City wants our team to be part of your team! Call us at (951) 351-8033 or follow us on Facebook, Instagram, and Twitter!

    Financial Preparedness for Disasters and Emergencies

    4/10/2019 (Permalink)

    This April, the Ready Campaign will host social media events on financial preparedness as part of National Financial Capability Month.  From our friends at READY.ORG

    Topics include planning and budgeting, saving for disasters and emergencies, and the importance of insurance.  

    Join us:

    • 3 p.m. ET, April 2, Facebook Live, Unlocking Your Financial Future: Build it. Grow it. Secure it.
    • 1 p.m. ET, April 10, TwitterChat, Plan for the Unexpected. (#FinancialChat)
    • 4 p.m. ET, April 17, Webinar: Money Matters: Resources for Youth in Financial Preparedness. Register for the webinar here
    • 1 p.m. ET, April 24, TwitterChat: Insure your Financial Future. (#FinancialChat)

    Join the financial preparedness conversation by following us at #FinancialFuture2019.

    Financial Preparedness

    Americans at all income levels have experienced the challenges of rebuilding their lives after a disaster or other emergency. In these stressful circumstances, having access to personal financial, insurance, medical, and other records is crucial for starting the process of recovery quickly and efficiently. Taking the time now to collect and secure these critical records will give you peace of mind and, in the event of an emergency, will ensure that you have the documentation needed to start the recovery process without delay.

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    • Gather financial and critical personal, household, and medical information.
    • Consider saving money in an emergency savings account that could be used in any crisis. Keep a small amount of cash at home in a safe place. It is important to have small bills on hand because ATM’s and credit cards may not work during a disaster when you need to purchase necessary supplies, fuel or food.
    • Obtain property (homeowners or renters), health, and life insurance if you do not have them. Review existing policies for the amount and extent of coverage to ensure that what you have in place is what is required for you and your family for all possible hazards. Homeowners insurance does not typically cover flooding, so you may need to purchase flood insurance from the National Flood Insurance Program.
    • Scroll down for more helpful financial preparedness tips and download the Emergency Financial First Aid Kit (EFFAK) to get started planning today.

    The Emergency Financial First Aid Kit (EFFAK), a joint publication from Operation Hope and FEMA to help you prepare financially and provide tips to reduce the impact disasters can leave you with financially.

    For Organizations 

    Encourage people throughout your organization to be financially prepared. Here are some ideas to promote financial preparedness in your organization:

    • Hold a brown bag meeting or
    • Make a presentation at an existing staff meeting using the Emergency Preparedness Financial First Aid Kit PowerPoint and use the Safeguarding Your Valuables Facilitator Guide to support your discussion.
    • Include financial preparedness information in the staff monthly newsletter.

    At Home

    Using the EFFAK as a guide, or by downloading a secure mobile app on your phone, store important documents either in a safety deposit box, an external drive, on the cloud to make it easy to access during a disaster. 

    Having your financial and medical records and important contact information will be crucial to help you start the recovery process quickly. Take time now to safeguard these critical documents.

    Household Identification

    • Photo ID to prove identity of household members
    • Birth certificate to maintain or re-establish contact with family members
    • Social security card to apply for FEMA disaster assistance
    • Military service
    • Pet ID tags

    Financial and Legal Documentation

    • Housing Payments to identify financial records and obligations
    • Insurance policies to re-establish financial accounts
    • Sources of income to maintain payments and credit
    • Tax statements to provide contact information for financial and legal providers & apply for FEMA disaster assistance

    Medical Information

    • Physician information to provide doctors with health information if medical care is needed
    • Copies of health insurance information to ensure existing care continues uninterrupted
    • Immunization records  
    • Medications     

    Insurance Information

    Having insurance for your home or business property is the best way to ensure you will have the necessary financial resources to help you repair, rebuild, or replace whatever is damaged.  Document and insure your property now.

    Household Contact information

    • Banking Institutions
    • Insurance agent
    • Health professionals     
    • Service providers          
    • Place of worship

    Get your benefits electronically

    A disaster can disrupt mail service for days or weeks. If you depend on Social Security or other regular benefits, switching to electronic payments is a simple, significant way to protect yourself financially before disaster strikes. It also eliminates the risk of stolen checks. The U.S. Department of the Treasury recommends two safer ways to get federal benefits:

    • Direct deposit to a checking or savings account. Federal benefit recipients can sign up by calling (800) 333-1795 or sign up online
    • The Direct Express® prepaid debit card is designed as a safe and easy alternative to paper

     From our friends at:  Ready.Gov Financial Preparedness

    SERVPRO of West Riverside City is here if you have any questions, we work closely with insurance agencies!

    The Equipment We Use to Restore your Riverside Property

    4/3/2019 (Permalink)

    Our Mascot Ellie displays some of the equipment we use to restore Riverside property.

    The SERVPRO of West Riverside City franchise takes pride in making sure our customers are helped to the best of our ability.

    To do this, our products and equipment need to be the best available so we can make sure the property and situations we encounter during disasters are able to be restored and brought to preloss conditions. With that in mind, we will take you through a behind the scenes look at some of the equipment we use to help get your property and structure to preloss condition. Each machine and piece of equipment has a crucial role in the restoration process. Our technicians are trained to use each piece of equipment to its highest potential. Here are a few of our most commonly seen and used machines, and their purpose.

    PORTABLE EXTRACTORS: Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after a water loss. An extractor has three major components: a heater, a pump, and a vacuum system. Our technicians use this machine for variable heat controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in the tank. With this machine, we can expedite the removal of water and moisture from damaged materials and textiles to help restore it to preloss conditions. In doing this, the potential of having to replace materials or belongings is lowered.

    THE OZONE GENERATOR: The portable ozone generator eliminates a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates “ozone”, which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the absolute and necessary guidelines of use with the purpose of all people and pets should be removed from the environment during ozoning for health and safety reasons. Once the deodorization process is complete, ozone quickly reverts to the normal oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the features of the ozone generator is that it is made to be compact and portable, yet also be a durable and professional unit.

    WEARING AND FIT CHECKING OUR RESPIRATORS: Safety for not only our technicians, but also our customers, is a priority in our company. We enforce that respirators must be worn during all times by our technicians during exposure to hazardous situations. To be safe, we follow one rule of thumb: if the work environment is unpleasant or if it makes you dizzy, our crew is to wear their respirators. No if’s, and’s or but’s. If we are using respirators, we inform customers in the general area of this and advise them with the necessary precautions associated with the work going on for their safety.

    DEHUMIDIFIERS: Dehumidifiers remove moisture from the air after it has evaporated.  Our technicians position dehumidifiers strategically in a water-damaged structure so the moist, humid air moves through the unit while dry, warm air is discharged from the unit circulating back into the wet areas. Did you know that dry air acts like a sponge to absorb moisture from wet materials? Since it does, we use the dehumidifiers especially because it provides a continual source of dry air to enhance the restoration process. Refrigerant dehumidifiers remove water vapor through condensation, and based on the specific job, we will use a small commercial refrigerant dehumidifier because it removes approximately 8 gallons of water per day from the atmosphere, while an extra-large commercial refrigerant could remove as much as 20 gallons per day.

    AIR MOVERS: Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance evaporation. Our crew has gone through specific training on the science of drying to know how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls are wet, involving wet drywall behind baseboards, enough air movers are positioned to create a vortex of circular airflow around the walls. Our technicians operate the air movers in several different positions, offering flexibility in how to direct the airflow with the best possible outcome. 

    There are many other machines and equipment accessories we use, but for today’s behind the scenes look we are proud to show you some our most commonly used pieces of equipment. These machines help us get your personal disaster back to preloss condition and to make it “Like it never even happened!” because SERVPRO of West Riverside City is always here to help!

    April Showers Bring May Flowers

    4/3/2019 (Permalink)

    Spring showers are great for bringing May flowers, but they can also cause water damage to your Riverside home!

    It's Spring and Mother Nature has a lot to say.

    Spring storms can cause a tremendous amount of damage to your home, in a small amount of time.  But it is not only storms that caused that damage.  There are many reasons that water can cause damage to your home.  According to the institute of business and home safety, homes over 30 years old are three times more likely to have a major plumbing or drain problems.  Some studies have shown that 75% of water heaters also fail within the first 12 years.  While this study only covered homes over 30 years, new homes are not excluded from issues either.

                    There are some signs to look for when examining your business, home, or a home that you may be looking to purchase:

                    Look up- Look for water spots forming on your ceiling they may look like small to large brown rings.  You can also press on these spots they will be soft to the touch. This is to see if they may be formed from a recent leak.

                    Feel for soft spots- While we do this for spots in the ceiling, it is also important to watch for these on the floor as well. The floor may sag a little when you are walking to the shower or be soft around the base of the toilet.  This can happen not only in the bathroom, but anywhere within the house.  This could be from current or previous water damage the wet floor or sub-floor could be wet and causing the floor to rot.

                    Look for rust-  Rust on your hot water tank could indicate a small leak. It is suggested to flush your hot water tank and it will prevent sediment build up.

                    Step Outside- After a good rain step outside and inspect the ground around your home.  Is your home landscaped for proper drainage or does the water gather around the base of your home?  Do you see water rings around the base of your home?

                    Inspecting your roof-  Inspection of your roof is very important, particularly after a heavy storm.  The combination of high winds, rain and sometimes hail could be detrimental to the life of your roof.  Watch for missing shingles, broken tiles, damaged flashing and pools of water.

                    Smell- Odor caused by mold or mildew that could be linked to some kind of water damage inside your house that may have passed unnoticed or unintentionally mistreated.

                    Once water damage has happened the clock starts ticking.  The water problem can quickly worsen, causing secondary damage like mold.  When your property has a water damage you don't have the luxury of waiting around to hope that it dries out on its own so call the professionals to get help.  Secondary damage can begin as early as 24 to 48 hours.  Mildew spores are everywhere, but it needs moisture and a food source to develop. That is just what your wet carpet and drywall offers.  So proper and timely treatment of the water damage is so important.

                    It is important to note that not all water damages are treated equally.  Each cause of origin has its own standards as far as treatment and coverage.  It is always important to contact your insurance company immediately for them to determine your policy for coverage.

    If we are experiencing spring rain showers or storms, and you find that your home or business is having water damage occur due to storm or ground water intruding into your home or building here are a few steps to take:

  • Try to locate the source of the intruding water.
  • Try to block the source location of the water.
  • Place all furniture in the affected area up on some sort of risers to prevent damage.
  • Try to soak up as much water as possible.
  • And last but not least, and the most important step of all:

  • Call SERVPRO of West Riverside City to extract any water that has intruded into your home or building, and to start drying out the affected area(s)
  • If you are dealing with water damage from a storm, do not hesitate to call SERVPRO of West Riverside City, because we are always here to help make your loss “Like it never even happened.”

    Visit our Website for additional information on:

  • Storm Damage
  • Water Damage
  • Mold Remediation
  • All of which are can be a result of spring showers.  

    We also have many blogs that offer tips, how to prepare for and address many different challenges tied to water, fire, mold, storm, commercial and storm damage!

    Save our number in your emergency contacts, we are available 24 hours a day, 7 days a week, and this includes all major holidays!

    SERVPRO of West Riverside City, your neighbor and friend!

    951-351-8033

    Supply Line Burst in your Riverside Home? Causes and Signs

    4/1/2019 (Permalink)

    Supply Line Burst in the attic of this Riverside home

    Did a Supply line Burst in Your Riverside Home?

    Rust, installation issues and physical damage to the pipe can cause a hole to form. Even a trickle of water from a small hole can damage drywall, ruin flooring and cause other damage that costs you hundreds or thousands of dollars to repair. Identifying the signs of a problem in your pipes can help you stop the leak before it becomes a major issue.

    What causes pipes to burst? There are a number of potential reasons why pipes inside a home can experience too much stress and break open, causing major flooding and damage problems for homeowners. But there are four chief causes of burst pipes:

    • Moving Pipes

    If water pipes aren’t secured, they can sometimes move around inside the walls whenever water is suddenly turned on or off. If you’ve ever heard pipes clanging inside walls or floors, it’s called water hammer. The pipes move back and forth and gradually can weaken joints in the pipe until one fails and allows pressurized water to escape the pipe. The resulting damage can be catastrophic and expensive.

    • Water Pressure-

    A hole in a pipe means less water comes through to your faucets. That can cause a decrease in the water pressure that you notice when you wash your hands, fill your sink or take a shower. Lower water pressure can also increase clogs in your toilet or sinks because the decreased water pressure can't push everything down the pipes. A sudden or unexplained drop in pressure could mean water is leaking somewhere in the system. In the case of frozen pipes, you might notice that no water comes out of the faucet.

    • Water Marks-

    Pipes often run through your walls behind the drywall. A leaking pipe behind one of your walls can leave marks or dampness on the drywall. On a multi-story home, pipes running to upstairs bathrooms or laundry rooms can leak down into the ceiling. If you can see the visible signs of water, you already have a good idea of where the leak is located. Depending on the location, you may need to remove the drywall or a portion of the ceiling to get to the damaged pipe.

    • Standing Water

    If the leak is bad enough or goes on for some time, you may notice puddles, drips or gushing water coming out of the area. Follow the source of the water to get a good idea of where the leak is in the pipe. A break in the water main leading into your home can cause a sinkhole or puddles in your yard near the source of the leak. If you notice unexplained water or sinkholes, call a professional right away to investigate.

    Water Discoloration and Odors

    Discoloration of the water that comes out of your faucets can be a clue that you have a leak or may soon have one. Brownish water sometimes indicates your pipes have rust in them, which often leads to leaks. Water odor can also occur when the pipe leaks. The leak can make it difficult for your plumbing system to push sewage out of your home and into the main line, causing the odor.

    Strange Sounds Associated With Water Use

    Broken pipes sometimes cause issues within the plumbing system that cause you to hear unusual sounds. You might notice bubbling and whistling sounds. Bubbling can happen when air gets in the sewer line caused by the leak. Dented pipes that may eventually leak can cause whistling sounds as the water tries to fit through the constricted section. You might also notice a dripping sound within your walls when you run the water if a leak has already happened.

    Pipe Issues

    Exposed pipes, such as those that pass through an unfinished basement or beneath your sink, can show signs of an issue or the potential for bursting. Frost, ice or condensation can let you know that the water inside the pipe is freezing or may freeze soon. Bulges in the pipe often mean the water is already frozen and expanding, which often causes a burst. If the pipe hasn't burst yet, you may be able to thaw the water before any damage happens to prevent issues.

    Increased Water Bills

    Wondering why your water bills are suddenly higher even though your water usage habits haven't changed? That high bill could be your clue that you have a leak. The water pouring out of the leak adds to your water bill even though you're not actually using it. If you notice your water meter seems to be running constantly even when you're not using water, that can be another indicator of an issue.

    Locating the Leak

    Some burst pipes or leaks are easy to spot. You may be able to trace the source of a puddle or drip. You might see water stains on the drywall. If the damage happens on an exposed pipe, you can see the hole. Other leaks are hidden behind walls and not so obvious.

    If you suspect a leak, your first step is to figure out if it's inside your home or outside in the water main. Turn off all appliances that use water, and don't use any faucets, toilets or other sources of water during the test. Look at the water meter. After 30 minutes, check it again to see if it moved at all during that time. If it did, you have a leak.

    The next step is figuring out if it's inside or outside the home. Shut off the main water valve coming into the home. Watch your water meter. If it stops moving, your leak is likely inside the house somewhere. If the meter continues moving, the source is likely a water main leak outside the home.

    Once you know you have a leak, you can do a little more digging within your home to locate the source. Look for the visible signs of leaks to figure out where the problem lies. Start with obvious spots like toilets, sinks and showers. If you can't find the leak yourself, a plumber can help you find and fix the problem.

    Please follow the tips outlined in our Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.


    No matter the extent of the damage, our team will respond to any-sized disaster!

    Have Water or Flood Damage?

    Call Us Today – (951) 351-8033

    Part II NIOSH Warns of Hazards during Cleanup Work Following Forest Fires

    3/27/2019 (Permalink)

    Woolsey fire destroyed many homes and businesses.

    The National Institute for Occupational Safety and Health (NIOSH) warns workers and volunteers of the potential dangers involved with cleanup operations following the devastation caused by forest fires.

    Because the level of experience varies among these workers, cleanup crews must work together and look out for one another to ensure safety.

    NIOSH urgently requests your assistance in disseminating the following warnings to all those involved in cleanup work following forest fires. The potential work-related hazards listed here are described below in greater detail: Confined Spaces, Power Line Hazards, Agricultural Hazards, Stress and Fatigue. Additional key resources on health and safety hazards related to fire fighting can be found on the NIOSH web site under the “spotlights” section titled “Fighting Wildfires” (http://www.cdc.gov/niosh/topics/firefighting/).

    PREVENTION MEASURES

    First Aid

    First aid, even for minor cuts and burns, is extremely important. Immediately clean out all open wounds and cuts with soap and clean water. Most cuts, except minor scratches, sustained during cleanup activities will warrant treatment to prevent tetanus. If you are injured, contact a physician to determine the necessary type of treatment.

    Protective Equipment

    For most clean-up work activities, you will need the following personal protective equipment: hard hats, safety goggles, heavy work gloves, and watertight boots with steel toe and insole (not just steel shank). For information on what equipment you need for protection, contact your local OSHA office or NIOSH.

    Excessive noise from equipment such as chain saws, backhoes, tractors, pavement breakers, blowers, and from heavy equipment (e.g., earth moving equipment, helicopters) may cause ringing in the ears and subsequent hearing damage. If working with any noise that you must shout over to be heard, you should wear earplugs or other hearing protection devices.

    Working in Confined Spaces

    If you are required to work in a boiler, furnace, pipeline, pit, pumping station, septic tank, sewage digester, storage tank, utility vault, well, silo, or similar enclosed structures, you should be aware of the hazards of working in confined spaces. A confined space has one or more of the following characteristics:

    • limited openings for entry or exit;
    • unfavorable natural ventilation; or
    • is not designed for continuous worker occupancy.

    Toxic gases, a lack of oxygen, or explosive conditions may exist in the confined area, resulting in a potentially deadly atmosphere. Because many toxic gases and vapors cannot be seen or smelled, never trust your senses to determine if safe entry is possible. Never enter a confined space unless you have been properly trained, even to rescue a fellow worker! If you need to enter a confined space and do not have the proper training and equipment, contact your local fire department for assistance.

    Working On or Near Power Lines [Recommendations for Utility Workers ONLY]

    Several workers have died of electrocution following natural disasters. Workers and employers must take extreme caution while attempting to restore power or clear areas near downed power lines. In one instance, a worker lost his life while removing trees from a de-energized power line that had been knocked down by a storm. While inspecting the completed work, the man stepped on the line and was electrocuted by "feedback" energy from a portable backup generator at a nearby gas station. Feedback energy occurs when a de-energized line becomes energized by a secondary power source.

    Another worker died cleaning branches from a power line, following a storm. He was electrocuted after falling from a tree onto a line thought to be de-energized. Although the workers had opened a fused switch on a transformer, the line remained energized through another transformer.

    If you are working on or near power lines, the following steps may save your life:

    • Treat all power lines as energized until you have followed the required procedures for personally de-energizing and testing them with an appropriate testing device. Do not rely on "fuzzing" to determine if a power line has been de-energized. 
    • Verifying that a line is not energized may not ensure your safety. You must also ground lines on both the load and supply sides of the work area. Grounding is necessary to protect you from the hazards of feedback electrical energy from a secondary power source, such as a portable generator. 
    • When restoring power in underground vaults, added precautions are necessary to avoid explosion hazards. As vaults containing electrical connections are drained or pumped out, and energized, potentially explosive gases may form. If you are required to work in a utility vault, refer to the Confined Spaces section of this Fact Sheet.

    RESPIRATORY HAZARDS

    If you are involved in cleanup efforts you may be exposed to ash, soot and fire decomposition products that may cause irritation and other respiratory effects. Spoiled and/or wet vegetation and other organic/agricultural materials often grow large amounts of bacteria and mold during warm weather. Breathing these organisms and the organic dust produced may cause lung disease. Use proper engineering controls to exhaust and replenish adequate fresh air if working indoors. A high efficiency particulate air (HEPA)-type vacuum is recommended when cleaning surfaces contaminated with dust. The use of a typical household vacuum should be avoided since it will re-suspend the collected dust into the air. When exposure to dusts cannot be controlled or avoided, exposure can be reduced by routine use of a well-fitted NIOSH-certified air-purifying respirator (such as an N-95 or more protective respirator).

    STRESS, LONG HOURS, AND FATIGUE MAY INCREASE THE RISKS FOR INJURY AND ILLNESS

    Continued long hours of work, combined with emotional and physical exhaustion and losses from damaged homes and temporary job layoffs, can create a highly stressful situation for cleanup workers. Workers exposed to these stressful conditions have an increased risk of injury and emotional crisis, and are more vulnerable to stress-induced illnesses and disease. Emotional support from family members, neighbors, and local mental health professionals can help to prevent more serious stress-related problems in the difficult months ahead. People working in all phases of cleanup work can reduce their risks of injury and illness in several ways: 

    • Set priorities for cleanup tasks and pace the work over several days (or weeks). Avoid physical exhaustion. 
    • Resume a normal sleep schedule as quickly as possible. Get plenty of rest and take frequent rest breaks BEFORE exhaustion builds up. 
    • Take advantage of disaster relief programs and services in your community. 
    • Be alert to emotional exhaustion or strain. When family members and neighbors are unavailable for emotional support, consult professionals at community health and mental health centers.

    For more information about these or other occupational safety and health topics contact NIOSH at:

    1-800-35-NIOSH (1-800-356-4674)

    Fax: 513: 533-8573

    E-mail: pubstaft@cdc.gov

    www.cdc.gov/niosh

    Part 1-Warnings from The National Institute for Occupational Safety and Health (NIOSH)

    3/25/2019 (Permalink)

    Woolsey fire devastation

    NIOSH warns workers and volunteers of the potential dangers involved with cleanup operations following the devastation caused by forest fires.  

    Because the level of experience varies among these workers, cleanup crews must work together and look out for one another to ensure safety.

    NIOSH urgently requests your assistance in disseminating the following warnings to all those involved in cleanup work following forest fires.

    The potential work-related hazards listed here are described below in greater detail: Fire, Electrical Hazards, Carbon Monoxide, Musculoskeletal Hazards, Thermal Stresses, Heavy Equipment, Structural Instability, Hazardous Materials, Confined Spaces, Power Line Hazards, Agricultural Hazards, Stress and Fatigue. Additional key resources on health and safety hazards related to fire fighting can be found on the NIOSH web site under the “spotlights” section titled “Fighting Wildfires” (http://www.cdc.gov/niosh/topics/firefighting/).

    General Considerations

    Before cleanup operations are initiated, local and State government emergency policies and guidelines should be checked to determine if any restrictions exist (e.g., water use, discharge of waste water, disposal of debris).

    POTENTIAL DANGERS INVOLVED IN CLEANUP OPERATIONS

    Fire

    Heat sources may remain as a result of smoldering wood or other debris that could reignite if contact is made with a combustible material or if oxygen becomes available. Workers and employers must therefore take extra precautions. At least two fire extinguishers, each with a UL rating of at least 10A, should be provided at every cleanup activity.

    Electrical Hazards

    NIOSH has investigated several work-related electrocution deaths following natural disasters. To prevent future electrocutions, NIOSH urges those involved in cleanup activities to take the following steps:

    •  If water has been present anywhere near electrical circuits and electrical equipment, turn off the power at the main breaker or fuse on the service panel. Do not turn the power back on until electrical equipment has been inspected by a qualified electrician. Never enter flooded areas or touch electrical equipment if the ground is wet, unless you are certain that the power is off. NEVER handle a downed power line. No not use electrical equipment that has been exposed to heat from the fire until checked by an electrician.
    • When using gasoline and diesel generators to supply power to a building, switch the main breaker or fuse on the building service panel to the "off" position prior to starting the generator. This will prevent inadvertent energization of power lines from backfeed electrical energy from the generators, and help to protect utility line workers from possible electrocution.
    • If clearing or other work must be performed near a downed power line, contact the utility company to discuss de-energizing and grounding or shielding of power lines; maintain a safe distance from the power lines until they have been deenergized. Extreme caution is necessary when moving ladders and other equipment near overhead power lines to avoid inadvertent contact. If you are working on or near power lines, refer to the additional recommendations provided in that section below. Be aware of possible fire damage to poles and other structures carrying overhead power lines.

    Unstable Work Surfaces

    Cleanup activities may involve walking on unstable surfaces such as construction debris, trees and other vegetation. Piles of debris and other unstable work surfaces create a risk for traumatic injury from slips, falls, puncture wounds from nails and sharp objects, and collapsing materials. Extreme caution is necessary when working on these surfaces. Protective equipment, such as hard hats, safety glasses, leather gloves, and steel toe boots should be considered to minimize the risk of injury.

    Carbon Monoxide

    Cleanup activities may involve the use of gasoline- or diesel-powered pumps, generators, and pressure washers. Because these devices release carbon monoxide, a deadly, colorless, odorless gas, operate all gasoline-powered devices outdoors and never bring them indoors. It is virtually impossible to assess adequate ventilation. NIOSH has investigated several carbon monoxide poisoning deaths in the past caused by the use of gasoline-powered engines indoors or in confined spaces. Be aware that high levels of carbon monoxide may occur in confined spaces from the fires. 

    Musculoskeletal Hazards

    Cleanup workers are at risk for developing serious musculoskeletal injuries to the hands, back, knees, and shoulders. Special attention is needed to avoid back injuries associated with manual lifting and handling of debris and building materials. To help prevent injury, use teams of two or more to move bulky objects, avoid lifting any material that weighs more than 50 pounds (per person), and use proper automated-assist lifting devices.

    Thermal Stresses

    Heat: Cleanup workers are at serious risk for developing heat stress. Excessive exposure to hot environments can cause a variety of heat-related problems, including heat stroke, heat exhaustion, heat cramps, and fainting. To reduce the potential for heat stress, drink a glass of fluid every 15 to 20 minutes and wear light-colored, loose- fitting clothing. Additionally, incorporate work-rest cycles into work routines, work during the cooler hours of the day, when possible, or distribute the workload evenly throughout the day. When air conditioning is unavailable, open windows and use fans.

    Cold: If standing water is present from fire fighting be aware that working in water which is cooler than 75 degrees F (24 degrees C) will remove body heat more rapidly than it can be replaced, resulting in hypothermia. To reduce the risk of hypothermia, wear high rubber boots, ensure that clothing and boots have adequate insulation, avoid working alone, take frequent breaks out of the water, and change into dry clothing when possible.

    Heavy Equipment

    Only those properly trained should operate heavy equipment such as bulldozers, backhoes, and tractors. If you are operating this type of equipment, make sure you turn it off and block it against motion when not in use. Operators should be aware of the activities around them to protect other workers on foot from being struck by moving equipment. Heavy equipment operators should not exceed the load capacity of cranes and other lifting equipment and ensure that workers do not walk under areas where cranes and other heavy equipment are being used to lift objects.

    Structural Instability

    Fires can rearrange and damage natural walkways, as well as sidewalks, parking lots, roads, and buildings. Never assume that fire-damaged structures or ground are stable. Buildings that have been burned may have suffered structural damage and could be dangerous. Don t work in or around any building damaged by fire until it has been examined and certified as safe for work by a registered professional engineer or architect. Assume all stairs, floors, and roofs are unsafe until they are inspected. Leave immediately if you hear shifting or unusual noises as this may signal a possible collapse.

    Hazardous Materials

    Fires to commercial and residential buildings and water used to fight the fire can dislodge tanks, drums, pipes, and equipment, which may contain hazardous materials such as pesticides or propane. Containers may be damaged by fire and heat. Do not attempt to move unidentified dislodged containers without first contacting the local fire department or hazardous materials team. If working in potentially contaminated areas, avoid skin contact or inhalation of vapors by wearing appropriate protective clothing and respirators. Contact NIOSH for more information on the proper safety equipment. Frequently and thoroughly wash skin areas that may have been exposed to pesticides and other hazardous chemicals.

    Look for Part II in our next Blog.

    California Water Damage and Renter’s Rights

    3/20/2019 (Permalink)

    Water seeping into a home from a rainstorm.

    California renter’s rights protect tenants from expensive repair costs, including water damage.

    Southern California experienced torrential rains ... forcing hundreds of residents to evacuate, opening sink holes and causing dangerous mudslides — one of the strongest storms in years for the area.

    Most cities have fire departments willing and able to help when flood emergencies arise, especially if the situation is life-threatening. Flooding can cause electrical hazards. "Never turn power on or off yourself or use an electrical tool or appliance while standing in water," warns the National Center for Disease Control website.

    Many buildings have an electrical shut-off box outside the unit on a main electrical panel. Find out where the electric shut-off switch is before a disaster.

    Another concern is contamination from sewage in standing water. "Discard food that may have been in contact with floodwaters," recommends the Governor's Office of Emergency Services (www.oes.ca.gov).

    Once the water flow has been staunched, there probably will be damage to repair.

    "Tenants have a right to decent housing, free from habitability or code violations," said Ron Brown, director of the Human Rights and Fair Housing Commission in Sacramento.

    Both state and local housing codes require landlords to maintain their property for renters in habitable condition. This covers dwelling needs that include effective waterproofing, weather protection and heating facilities that are in good working order.

    Most laws focus on health and safety issues. Basic details can be found through the California Department of Consumer Affairs site at www.dca.ca.gov/legal/landlordbook.

    Tenants have a duty under state law to inform the landlord promptly of needed repairs, preferably in writing. Vivid details, such as "water is coming in through my front door through a low spot when it rains," are useful. If possible, take photographs of the problem. Follow up with a friendly phone call.

    Although tenants on the scene can stem the tide of damage, repairs should not be undertaken without going through proper channels.

    State law allows landlords about 30 days to do most repairs. What if the landlord ignores written notice for flood or other repair work? If a unit is uninhabitable and 30 days have passed, tenants have several options, including making repairs and deducting them from the rent, withholding the rent, suing the landlord and moving.

    Under State Civil Code 1941, the repair-and-deduct remedy may be applied only twice in a 12-month period and cannot exceed the monthly rental amount.

    What if a tenant thinks the rent should be withheld because the place is uninhabitable? If damage amounts to more than two months' rent, be prepared to provide proof. And be aware that putting a dollar value on the inconvenience of wet carpet and fans running 24 hours to dry it out may be tricky to prove.

    If rent is withheld, the situation can get complicated. According to the California Department of Consumer Affairs, "if a landlord brings an eviction action against a tenant for nonpayment of rent, and the unit is found to be uninhabitable, the landlord is liable to the tenant for reasonable attorney's fees and court costs."

    Several new laws took effect Jan. 1, 2004. In a supplement to State Civil Code 1941.1, California law prohibits a landlord from collecting or demanding rent on an uninhabitable dwelling. The law also allows tenants to seek damages after inspection by a housing official. A notice of violation has to have been issued to the landlord, and the violation must have remained 60 days after the landlord received notice before a suit can be filed.

    Consulting a legal professional is always a good idea before deducting rent or bringing a lawsuit.

     To read this article from the Los Angeles Times cllick the link: 

    Los Angeles Times

    Suffering a water loss can be a hectic and stressful time. Emotions run high and often times you don’t even know where to start! The first step should always be to identify the source of incoming water then shutoff or stop the water source if possible. Next make sure to turn off all electrical appliances around the affected area to reduce electrical hazards and turn off the circuit breakers supplying electricity to the wet areas. You will want to remove excess water by mopping or blotting and make sure to never use a regular vacuum to remove water! Keep furniture safe from additional damage by placing aluminum foil or wood blocks between furniture legs and wet carpeting/flooring and make sure to call SERVPRO of West Riverside City at (951)-351-8033 to come assess the damage and get the drying process started immediately.  Since we are locally owned and operated, we are able to respond quickly and with the right resources. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    How to Find Your Riverside Home's Main Water Shut Off Valve

    3/18/2019 (Permalink)

    No one expects pipes to burst, water heaters to break, or toilets and washers to overflow.  If this happens, your quick response along with the highly trained specialists from SERVPRO of West Riverside City will limit your damages and potentially save you thousands of dollars! Here are some tips for locating water shut-off valves on your property.

    Source: The Spruce…

    Finding the Water Shut-Off Valves

    Some things in life are worth learning before it's too late—like the locations of your water shut-off valves. If a water pipe springs a leak, knowing where the shut-off valve is could save you thousands in water damage repairs. What's more, you can't make those major plumbing repairs or improvements unless you first turn off the water.

    Home water systems contain two types of shut-off valves: main or master shutoff valves for stopping the flow of water to the entire house and individual or supply shut-off valves for specific appliances and fixtures.

    Before Anything Else, Try to Cut Off Water Close to Source

    If you have a leak at your toilet, sink, clothes washer, or ice maker, shut off water close to the source:

    • Toilet:  Look under the toilet, against the wall.  You will see flexible metal tubing.  Turn the handle clockwise until the handle stops.  Do not force.
    • Sink:  Look under the sink cabinet.  You will see two sets of flexible metal or plastic tubing.  Turn clockwise.
    • Clothes Washer:  Some houses have the valves clearly exposed above and behind the washer.  Turn both valves clockwise.  If you do not see these valves, slide the washer outward and you will likely see them.
    • Dishwashers: The water supply tube running to the dishwasher often has a fixture shutoff valve controlling it. In many cases, this is also located under the kitchen sink base cabinet, and it may be close proximity to the sink faucet shut-off valves. 
    • Refrigerator ice makers/water dispensers: The small copper or mesh supply tube running to the refrigerator usually has a small saddle valve or other devices that can be shut off to close down the water supply. 

    Now for the main water shut-offs to the house…

    •  Water Main:  Locate Shut-Off Valve Within the House

    This is the best way to shut off water in your house.  It will cut off your home's entire water supply, allowing you to open up any pipe within the house.

    Unlike the main water valve, it should be easy to access and not involve special tools or digging. (The only problem is that not everyone has one. In this case, turn off the pump at the electrical box.)

    But where would you find yours?  Put on your detective's hat for this one.  Suggestions:

    • Inside/Outside Perimeter:  In most cases, it will be near the perimeter of the house—like the outside wall in a utility area where the main water line enters the house, or on an outside wall near the water meter. This valve will always be located on the house side of the water meter and is usually a rather large valve. 
    • Ground Level:  Keep your focus on-grade.  If on a ground level floor, you will be looking down.
    • Path of Least Resistance:  Imagine a straight line extending from your outdoor water meter to the nearest point of your home's exterior perimeter.  Water lines will take the shortest path to get to a house.  Where that line meets your house is likely where the house's shut-off is located.
    • Check Inspection Report:  If you still have your property inspection report from when you purchased the house, it should indicate the location of the shut-off valve.  Inspection reports often follow a standardized format, so you may find this information located in Section 6.1.
    • Access Panels:  Look for any kind of access panel.  Water cut-off valves are not supposed to be sealed up behind drywall.  However, your home's previous owner may have unwisely sealed the valve behind a wall.  Most homeowners--and any legitimate contractor--will create an access panel around the valve.

    Where It Is Not:  It is likely not under a sink.  The shut-off to the water heater may look promising, but that only affects the outflow of hot water from that point.  Do not confuse the gas shut-off to the furnace or water heater with water lines.

    • Water Main:  Locate Main Shut-Off Value Outside By Meter

    If the previous two options fail, try to shut off the water main outside.  

    This will cut off all water in the house.  This is the most rigorous option and will involve tools, and possibly even tools that you do not have on hand.  It is dirty work and may involve digging.

    Locate the round, square, or rectangular steel or iron lid.  Lift the lid and set the lid to the side.  If there is dirt or sand, remove gently with your hand or a garden trowel.  Do not discard.  If you live in a climate that freezes in the winter, this sand/dirt is required to prevent the pipes from freezing and bursting.

    After clearing the box, you will see three things:

    • Water Meter:  A glass-covered meter that may have a secondary cover to protect the glass.  Ignore this as it has nothing to do with shutting off the water.
    • Water Company's Shut-Off Valve:  This will be on the street side of the water meter.  See attached image.  This turn-off is designed so that only the water company can turn it off with a special tool.  Do not turn this off.  Even if you manage to get a Vise-Grip or Crescent wrench on this, you would find it exceedingly difficult to turn.
    • Your Shut-Off Valve:  This will be on the house side of the water meter.  It may have a knob for turning or it may have a nut.  There is no standard size for this nut.  For example, some are 3/8" and require a ratchet wrench with an extender for access.  Turn this clock-wise.

    If you need help locating your main water shut-off valves, you can schedule a service call for SERVPRO of West Riverside City to come out and assist you. Call us at 951-351-8033 if you are interested. It would be money well spent to protect your home investment.

    Black Mold and your Dog

    3/13/2019 (Permalink)

    Ellie, our mascot, appreciates the care we take for all furry friends.

    The impacts to our furry friends. From our friends at WAG:  

    When we find black mold in our homes, we are often surprised. For many people, black mold is found as a result of a home renovation or just moving an appliance that has been in place for many years. People can become sick from black mold for years before they understand what has caused them to be so ill. This exposure to black mold can make your dog sick as well. Much like infants and the elderly, dogs tend to be more susceptible to illnesses related to black mold than their adult owners.

    Signs and Symptoms

    Symptoms common to black mold exposure appear in other conditions as well. It is easy, as happens with humans, to treat symptoms of black mold exposure in your dog as different conditions or illnesses. If your dog has been exposed to black mold, you may see some of the following symptoms:

  • Excessive licking, especially on your dog's paws
  • Loss of fur in small areas
  • Coughing Sneezing Discharge from eyes and nose
  • Noisy or labored breathing
  • Lethargy and listlessness
  • Lack of appetite
  • Behavioral changes
  • Care and Treatment

    If your dog is affected by black mold, you will need to do two things. The symptoms of black mold exposure will need to be treated by your veterinarian. Your veterinarian may prescribe antibiotics for symptoms such as bacterial infections in the lungs or on your dog’s skin. Your dog may also be prescribed steroids or other drugs depending on how long their exposure was and how sick the dog is. Your doctors may also request you not return the dog to the home until the black mold has been mitigated. Working in your dog's best interest, it might also be recommended you and your animals say out of the home until removal is complete, because treatment will not help if exposure to mold continues.  

    The second step of caring for your dog who has after black exposure is complete mold removal. Black mold within your home affects humans as well as your dogs. To continue medical treatment for yourself as well as for your dog and improve efficacy, the mold will have to be completely removed from the home. The Environmental Protection Agency, or EPA, recommends hiring a mold remediation team because of their professional training if the mold discovered in your home covers an area greater than ten square feet, if black mold is caused by contaminated water or sewage, or if you have mold within your air duct system. If you are comfortable removing the mold on your own, be sure to clean the hard to reach spots and do your research on do-it-yourself mold removal to reduce the number of spores released into the air and onto your skin during the removal process.

    Risk and Prevention

    Dogs who are exposed to black mold can have more serious health problems than some owners face when exposed to black mold. The only way to prevent black mold exposure from recurring is to ensure the mold is completely removed. Black mold can cause serious illness in humans as well as for their pets. If you suspect your dog has been exposed to black mold or if your dog is sick for extended periods of time with no diagnosis and no relief, consider taking him to your veterinarian for testing of mold exposure. Some areas of the United States are more susceptible to black mold growth, such as moist, humid climates where weather brings rain, hurricanes, or flooding often. However, even in a dry climate, a leak from faulty refrigerator water line for an extended period of time could cause black mold growth within your home.

    Read more at: https://wagwalking.com/wellness/black-mold-and-your-dog

    Tips for Keeping Your Pet Safe From Mold

    A good rule of thumb is to develop the habit of keeping anything your pet comes in contact with clean and dry:

  • Keep pet food in a sealed container in a cold, dry area (freezer)
  • Wash food and water bowls at least once a day and throw out plastic dishes
  • Launder your pet's bedding frequently, and immediately if it becomes damp
  • Wash pet toys once a week
  • What Should You Do If You Spot Mold in Your Home?

    If the issue is small and contained, you can usually tackle it on your own by washing the surface with a soap and water solution. However, if you face recurring or widespread growth, hire a professional mold remediation team.

    If mold is putting your household’s health at risk, the trusted professionals at SERVPRO® of West Riverside City will put your home on the path to wellness. As leading mold remediation and restoration service experts, we know how to tackle mold growth strategically. Equipped with heavy-duty cleaning tools, our crews will not only remove spots, but also implement solutions to control moisture and prevent the problem from returning.  

    To arrange fast and effective clean-up, call a helpful representative at 951-351-8033 today. We care about your family and that includes your beloved pets.  

    SERVPRO Cleaning Fire Damage in West Riverside City

    3/11/2019 (Permalink)

    This was the result of a Riverside home fire, SERVPRO provided quality service and care for this customers property.

    SERVPRO Categorizes Fire and Smoke Damage

    After a fire, most of the damage to Riverside homes comes from smoke and odor residues that rest on and even penetrate some surfaces like building material and furniture. To fully clean and remove them requires not just experience, but also the right tools.

    SERVPRO places fire damage to Riverside homes into three categories: Minor, Medium, and Major. We make this determination for odors and smoke residues depending on how far out they extend from the fire point of origin and how strong the odor or how thick the residue is in each room.

    With Minor damage, odors are mild and usually removed with the same cleaning agents we use smoke residues on ceilings, floors, walls, and furniture. The residues themselves are normally light-to-moderate in this category and are limited to only a few rooms. Our technicians can remove all of these with sponges or cloths and hand-spraying a cleaning agent when needed.

    Medium damage happens with hotter fires. They produce stronger odors, thicker residues, and spread them throughout more of the home. In this category, a cleaning agent is needed to break up the residues to remove them. Simply cleaning the building material and property does not eliminate all odors in this category, so SERVPRO technicians use an additional deodorizing agent to destroy the odor-causing particles.

    To get rid of them, SERVPRO technicians use pressure sprayers and injectors to distribute deodorizing agents. The pressure sprayers are excellent for covering large surfaces such as kitchen walls or living room carpets with either a deodorizer or a cleaning agent. We use the injectors to apply a small amount of deodorizer directly into a small stain in carpets or upholstered furniture.

    Major damage occurs close to the fire’s point of origin. Odors are exceptionally strong, and standard deodorizers do not remove all of them. If the fire burned hot enough to cause structural damage, then the smoke residues are exceptionally thick here and spread through the entire home. The level of residue makes removal of building material like drywall cheaper than attempting to clean it. The same may apply to furniture and other personal property due to the extent of the damage or the cost of cleaning.

    For heavily covered property, we use an immersion tank to soak and remove the residue in a cleaning agent. We do this only for items not further damaged by soaking. To remove the odors when the usual agents do not work, our technicians bring in an ozone machine. This device generates a gas that oxidizes the odor particles. This gas alters them and removes the odor completely. The drawback to using an ozone machine is we need to evacuate the home of people, pets, and any items made from natural rubber until we finish the procedure.

    SERVPRO has the certification and experience to address all levels of fire damage.  But what about smoke?  Did you know that there are two different types of smoke? Wet and dry.

    There are two different types of smoke- wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of West Riverside City will test the soot to determine which type of smoke damage occurred

    Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to accurately assess the extent of the damage to develop a comprehensive plan of action.

    Wet smoke - Plastic and Rubber

    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

    Dry Smoke - Paper and Wood

    • Fast burning, high temperatures, heat rises therefore smoke rises.

    Protein Fire Residue - Produced by evaporation of material rather than from a fire

    • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

    Our Fire Damage Restoration Services

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

    Have questions about Fire, Smoke, or Soot Damage?

    Restoring your home after a fire is not a quick process, but SERVPRO of West Riverside City is here with you at each step. If you need our services, call us at (951) 351-8033 today.

    There are many companies that you can choose from when it comes to fire restoration in your home. Our crew works to provide the best quality service encompassing the work that we do in your home and our commitment to providing the best in customer consideration. If you experience a fire in your home, trust the team at SERVPRO of West Riverside City to help you get things back to pre-damage condition.

    Locally Owned Company with National Resources

    Contact SERVPRO of West Riverside City for full-service solutions to emergency situations that may occur on your property, or schedule your home’s initial inspection, today.

    Call anytime at (951) 351-8033, were available 24/7 for your emergency needs.

    Part II NIOSH Warns of Hazards during Cleanup Work Following Forest Fires

    3/7/2019 (Permalink)

    Woolsey fire destroyed many homes and businesses.

    The National Institute for Occupational Safety and Health (NIOSH) warns workers and volunteers of the potential dangers involved with cleanup operations following the devastation caused by forest fires.

    Because the level of experience varies among these workers, cleanup crews must work together and look out for one another to ensure safety.

    NIOSH urgently requests your assistance in disseminating the following warnings to all those involved in cleanup work following forest fires. The potential work-related hazards listed here are described below in greater detail: Confined Spaces, Power Line Hazards, Agricultural Hazards, Stress and Fatigue. Additional key resources on health and safety hazards related to fire fighting can be found on the NIOSH web site under the “spotlights” section titled “Fighting Wildfires” (http://www.cdc.gov/niosh/topics/firefighting/).

    PREVENTION MEASURES

    First Aid

    First aid, even for minor cuts and burns, is extremely important. Immediately clean out all open wounds and cuts with soap and clean water. Most cuts, except minor scratches, sustained during cleanup activities will warrant treatment to prevent tetanus. If you are injured, contact a physician to determine the necessary type of treatment.

    Protective Equipment

    For most clean-up work activities, you will need the following personal protective equipment: hard hats, safety goggles, heavy work gloves, and watertight boots with steel toe and insole (not just steel shank). For information on what equipment you need for protection, contact your local OSHA office or NIOSH.

    Excessive noise from equipment such as chain saws, backhoes, tractors, pavement breakers, blowers, and from heavy equipment (e.g., earth moving equipment, helicopters) may cause ringing in the ears and subsequent hearing damage. If working with any noise that you must shout over to be heard, you should wear earplugs or other hearing protection devices.

    Working in Confined Spaces

    If you are required to work in a boiler, furnace, pipeline, pit, pumping station, septic tank, sewage digester, storage tank, utility vault, well, silo, or similar enclosed structures, you should be aware of the hazards of working in confined spaces. A confined space has one or more of the following characteristics:

    • limited openings for entry or exit;
    • unfavorable natural ventilation; or
    • is not designed for continuous worker occupancy.

    Toxic gases, a lack of oxygen, or explosive conditions may exist in the confined area, resulting in a potentially deadly atmosphere. Because many toxic gases and vapors cannot be seen or smelled, never trust your senses to determine if safe entry is possible. Never enter a confined space unless you have been properly trained, even to rescue a fellow worker! If you need to enter a confined space and do not have the proper training and equipment, contact your local fire department for assistance.

    Working On or Near Power Lines [Recommendations for Utility Workers ONLY]

    Several workers have died of electrocution following natural disasters. Workers and employers must take extreme caution while attempting to restore power or clear areas near downed power lines. In one instance, a worker lost his life while removing trees from a de-energized power line that had been knocked down by a storm. While inspecting the completed work, the man stepped on the line and was electrocuted by "feedback" energy from a portable backup generator at a nearby gas station. Feedback energy occurs when a de-energized line becomes energized by a secondary power source.

    Another worker died cleaning branches from a power line, following a storm. He was electrocuted after falling from a tree onto a line thought to be de-energized. Although the workers had opened a fused switch on a transformer, the line remained energized through another transformer.

    If you are working on or near power lines, the following steps may save your life:

    • Treat all power lines as energized until you have followed the required procedures for personally de-energizing and testing them with an appropriate testing device. Do not rely on "fuzzing" to determine if a power line has been de-energized. 
    • Verifying that a line is not energized may not ensure your safety. You must also ground lines on both the load and supply sides of the work area. Grounding is necessary to protect you from the hazards of feedback electrical energy from a secondary power source, such as a portable generator. 
    • When restoring power in underground vaults, added precautions are necessary to avoid explosion hazards. As vaults containing electrical connections are drained or pumped out, and energized, potentially explosive gases may form. If you are required to work in a utility vault, refer to the Confined Spaces section of this Fact Sheet.

    RESPIRATORY HAZARDS

    If you are involved in cleanup efforts you may be exposed to ash, soot and fire decomposition products that may cause irritation and other respiratory effects. Spoiled and/or wet vegetation and other organic/agricultural materials often grow large amounts of bacteria and mold during warm weather. Breathing these organisms and the organic dust produced may cause lung disease. Use proper engineering controls to exhaust and replenish adequate fresh air if working indoors. A high efficiency particulate air (HEPA)-type vacuum is recommended when cleaning surfaces contaminated with dust. The use of a typical household vacuum should be avoided since it will re-suspend the collected dust into the air. When exposure to dusts cannot be controlled or avoided, exposure can be reduced by routine use of a well-fitted NIOSH-certified air-purifying respirator (such as an N-95 or more protective respirator).

    STRESS, LONG HOURS, AND FATIGUE MAY INCREASE THE RISKS FOR INJURY AND ILLNESS

    Continued long hours of work, combined with emotional and physical exhaustion and losses from damaged homes and temporary job layoffs, can create a highly stressful situation for cleanup workers. Workers exposed to these stressful conditions have an increased risk of injury and emotional crisis, and are more vulnerable to stress-induced illnesses and disease. Emotional support from family members, neighbors, and local mental health professionals can help to prevent more serious stress-related problems in the difficult months ahead. People working in all phases of cleanup work can reduce their risks of injury and illness in several ways: 

    • Set priorities for cleanup tasks and pace the work over several days (or weeks). Avoid physical exhaustion. 
    • Resume a normal sleep schedule as quickly as possible. Get plenty of rest and take frequent rest breaks BEFORE exhaustion builds up. 
    • Take advantage of disaster relief programs and services in your community. 
    • Be alert to emotional exhaustion or strain. When family members and neighbors are unavailable for emotional support, consult professionals at community health and mental health centers.

    For more information about these or other occupational safety and health topics contact NIOSH at:

    1-800-35-NIOSH (1-800-356-4674)

    Fax: 513: 533-8573

    E-mail: pubstaft@cdc.gov

    www.cdc.gov/niosh

    California Water Damage and Renter’s Rights

    3/7/2019 (Permalink)

    Water seeping into a home from a rainstorm.

    California renter’s rights protect tenants from expensive repair costs, including water damage.

    Southern California experienced torrential rains ... forcing hundreds of residents to evacuate, opening sink holes and causing dangerous mudslides — one of the strongest storms in years for the area.

    Most cities have fire departments willing and able to help when flood emergencies arise, especially if the situation is life-threatening. Flooding can cause electrical hazards. "Never turn power on or off yourself or use an electrical tool or appliance while standing in water," warns the National Center for Disease Control website.

    Many buildings have an electrical shut-off box outside the unit on a main electrical panel. Find out where the electric shut-off switch is before a disaster.

    Another concern is contamination from sewage in standing water. "Discard food that may have been in contact with floodwaters," recommends the Governor's Office of Emergency Services (www.oes.ca.gov).

    Once the water flow has been staunched, there probably will be damage to repair.

    "Tenants have a right to decent housing, free from habitability or code violations," said Ron Brown, director of the Human Rights and Fair Housing Commission in Sacramento.

    Both state and local housing codes require landlords to maintain their property for renters in habitable condition. This covers dwelling needs that include effective waterproofing, weather protection and heating facilities that are in good working order.

    Most laws focus on health and safety issues. Basic details can be found through the California Department of Consumer Affairs site at www.dca.ca.gov/legal/landlordbook.

    Tenants have a duty under state law to inform the landlord promptly of needed repairs, preferably in writing. Vivid details, such as "water is coming in through my front door through a low spot when it rains," are useful. If possible, take photographs of the problem. Follow up with a friendly phone call.

    Although tenants on the scene can stem the tide of damage, repairs should not be undertaken without going through proper channels.

    State law allows landlords about 30 days to do most repairs. What if the landlord ignores written notice for flood or other repair work? If a unit is uninhabitable and 30 days have passed, tenants have several options, including making repairs and deducting them from the rent, withholding the rent, suing the landlord and moving.

    Under State Civil Code 1941, the repair-and-deduct remedy may be applied only twice in a 12-month period and cannot exceed the monthly rental amount.

    What if a tenant thinks the rent should be withheld because the place is uninhabitable? If damage amounts to more than two months' rent, be prepared to provide proof. And be aware that putting a dollar value on the inconvenience of wet carpet and fans running 24 hours to dry it out may be tricky to prove.

    If rent is withheld, the situation can get complicated. According to the California Department of Consumer Affairs, "if a landlord brings an eviction action against a tenant for nonpayment of rent, and the unit is found to be uninhabitable, the landlord is liable to the tenant for reasonable attorney's fees and court costs."

    Several new laws took effect Jan. 1, 2004. In a supplement to State Civil Code 1941.1, California law prohibits a landlord from collecting or demanding rent on an uninhabitable dwelling. The law also allows tenants to seek damages after inspection by a housing official. A notice of violation has to have been issued to the landlord, and the violation must have remained 60 days after the landlord received notice before a suit can be filed.

    Consulting a legal professional is always a good idea before deducting rent or bringing a lawsuit.

     To read this article from the Los Angeles Times cllick the link: 

    Los Angeles Times

    Suffering a water loss can be a hectic and stressful time. Emotions run high and often times you don’t even know where to start! The first step should always be to identify the source of incoming water then shutoff or stop the water source if possible. Next make sure to turn off all electrical appliances around the affected area to reduce electrical hazards and turn off the circuit breakers supplying electricity to the wet areas. You will want to remove excess water by mopping or blotting and make sure to never use a regular vacuum to remove water! Keep furniture safe from additional damage by placing aluminum foil or wood blocks between furniture legs and wet carpeting/flooring and make sure to call SERVPRO of West Riverside City at (951)-351-8033 to come assess the damage and get the drying process started immediately.  Since we are locally owned and operated, we are able to respond quickly and with the right resources. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    5 Common Questions Regarding Home Restoration Insurance Claims

    3/6/2019 (Permalink)

    Fire, Water, Mold? Call SERVPRO of West Riverside City

    Whether your home is damaged by a flood or a fire, getting things back to the way they were can take time—and money.

    However, when you have the support of your home insurance policy and a trusted restoration company, you can save yourself from the heavy stress and high expenses that are associated with water and fire damage repairs. Since navigating restoration insurance claims can be complex, SERVPRO of West Riverside City answers a few common questions homeowners have about the process.  

    5 FAQs About Using Home Insurance for Water & Fire Damage Repairs

    Will Water & Fire Damage Repairs Be Covered By My Policy?

    Technically, most home insurance providers cover restoration work related to fire and water damage. However, this damage typically has to be connected to an event that is covered by your policy—also known as a “peril.” For instance, plumbing emergencies and electrical fires may be acceptable perils, but floods may require additional coverage.

    Will Putting Off Repairs Affect My Insurance Policy?

    In some cases, fire and water damage may seem minor enough to put off repairs. But, if more damage occurs as a result of negligence, your insurance company may not cover those future claims. By staying proactive and making repairs as soon as possible, you can protect yourself against denied claims down the road.

    Should I Call My Insurance Company Before the Restoration Company?

    When you have a water and fire damage repair company in mind, it is often best to call them before reaching out to your insurance provider. These professionals will fully document the damage, making it easier to file an accurate claim. They will also provide the proactive care to keep your home safe, as well as prevent further damage.

    Can I Choose My Own Restoration Provider?

    If you do call your insurance provider first, they may recommend a company for your home repairs. While it’s perfectly acceptable to use these references, it is not required. In fact, it is your right as a policyholder to choose who repairs your property.

    When Should I Pay Out-of-Pocket?

    If your insurance deductible is higher than the cost of the repairs, it is generally best to pay out-of-pocket. In these instances, you would have been required to pay the whole price anyway without any coverage from your provider. However, many water and fire restoration jobs will exceed the cost of the deductible.

    In a perfect world, homeowners would always be able to avoid these situations—but accidents still happen. Fortunately, it’s easy to stay prepared when you have SERVPRO of West Riverside City at your side. Providing everything from mold remediation to fire damage repairs, this restoration company will ensure you receive fast, expert care. Visit them online to learn more about their services or call (951) 351-8033 to request 24/7 emergency assistance.

    Why Choose SERVPRO?

  • SERVPRO of West Riverside City recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO of West Riverside City is available for emergency response 24 hours a day, 365 days a year.
  • Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO of West Riverside City applies their industry knowledge, training and understanding of how relative humidity, temperature, vapor pressure and air movement influence drying conditions.
  • Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO of West Riverside City is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
  • SERVPRO of West Riverside City offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by water or moisture. SERVPRO Technicians work diligently to try and return personal contents to preloss conditions.
  • SERVPRO of West Riverside City works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. SERVPRO of West Riverside City we know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
  • Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!
  • Call SERVPRO of West Riverside City, we are here to help you with your needs, visit our website for a description of our services.

    How to Select A Carpet Cleaning Company in Riverside

    3/4/2019 (Permalink)

    Call SERVPRO for you carpet cleaning needs.

    The following information comes from an article listed on IICRC.org, the Institute of Inspection, Cleaning, and Restoration Certification. This information is helpful when deciding which company should handle your carpet cleaning needs.

    “Cleaning Carpet Can Be a Dirty Business” “Not All Scum Is In the Carpet” “Don’t Let them Pull The Rug Out From Under You” “Clean Your Carpets Without Cleaning Out Your Wallet” “Don’t Get Taken To The Cleaners.”  These clever phrases have appeared recently in newspaper articles and televised news programs across the nation warning consumers about carpet cleaning scam operations. The media has related horror stories of trusting consumers who have responded to low-price carpet cleaning specials only to become victims of unethical cleaners who refuse to honor the advertised price, intimidate the consumers and do poor quality work.

    Bait-and-switch operators are prevalent in many industries, and the carpet cleaning industry is no exception. This does not mean that all carpet cleaners are rip-off artists. How do you know who is and who is not? The professional carpet cleaning industry has cited these scam activities as a major industry concern and is taking action to help eliminate unprofessional workmanship and unethical tactics. One of the leaders in this campaign is the IICRC, an international, non-profit organization that certifies cleaners who meet prescribed levels of technical proficiency and pledge to operate by a Code of Ethics.

    To help educate consumers so they will not become victims of fraudulent practices within the cleaning industry, the IICRC has released a list of guidelines to consider when selecting a carpet cleaner.

    • Price – If an advertised price sounds too good to be true – it is! Often carpet cleaners advertise a low price just to get their foot in the door. Use common sense; a low price usually equates to low quality for any product or service. Legitimate business people have expenses they must cover, including license, taxes, insurance, employee wages, and benefits, and quality tools of the trade. A professional carpet cleaner who must cover all of these business expenses and make a profit to stay in the business cannot afford to drive to your house for $5.95, much less clean a room of carpet when there.
    • Quality – Never should the price of cleaning services be the sole criterion for selecting a carpet cleaner. A price that sounds high may not be a signal of a rip-off. In all professions, quality work deserves a quality price.
    • Truth in Advertising – Read the fine print in advertised specials to find out exactly what the price includes, and request a firm price in writing before the work begins.
    • Training – Professional cleaning firms require management and employees to engage in formal training in a variety of cleaning disciplines, and these educational efforts will be ongoing.  Consumers should ask about the formal training background of technicians who will be cleaning their carpet.
    • Certification – Professional firms require technicians who have certification from organizations like the IICRC or through comparable franchise or independent training and testing organizations.
    • Experience – The years of experience a firm has, combined with formal training programs, contribute significantly to the experience and proficiency of its employees.
    • Knowledgeable – Professional firms employ and train technicians who have the ability to answer basic questions regarding carpet performance and maintenance, as well as spotting and cleaning.
    • References – Consumers should ask for references from previous customers, and they should consult friends and business acquaintances about the reputation of the cleaning firm they are considering. Do not hesitate to call the Chamber of Commerce and the Better Business Bureau.
    • Trade Associations – Professional cleaning firms are members of regional or national trade associations or other organizations that promote high ethical standards and continuing education. Look for trade association logos in advertising.
    • Credibility – Community involvement through the Chamber of Commerce and/or professional business, charitable or similar organizations will be undertaken by concerned, caring professionals. Look for logos indicating involvement in these organizations.
    • Method – Ask the cleaner which method of cleaning will be used and the advantages and disadvantages of this method compared to other methods.
    • Proof – Never hesitate to ask for proof. Ask to see the cleaner’s certification card, business license and insurance certificate.
    • No Pressure – Technicians must be courteous and willing to take the time to thoroughly explain the cleaning and to answer all questions. The consumer should never feel pressured.

    There is no single criterion for selecting a carpet cleaning service. Several combined factors must be considered in the selection decision.

    Choose a trusted Service such as SERVPRO of West Riverside City, we also handle Upholstery Cleaning. 

    We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards.

    Call us for your carpet cleaning or upholstery cleaning needs 951-351-8033!

    What Happens to Electronics After a Commercial Fire?

    2/27/2019 (Permalink)

    The modern business world depends on electronic equipment.

    Whether you have a law firm, factory, clothing store or another type of business in Riverside, CA, there is a good chance you have invested in electronic devices. As you may suspect, an electrical fire can damage your company’s digital equipment. Fortunately, if the fire does not ruin your IT equipment, you may be able to salvage it.

    Fires Often Cause Extreme Damage

    Fires can be unbelievably destructive. Whether your company’s fire was large or small, you may have damage to the following areas:

  • Structures
  • Inventory
  • Equipment
  • Electronic devices
  • HVAC systems
  • Recovering from any fire can be stressful. While it is tempting to focus on rebuilding structures and mitigating smoke damage, you must also think about continuing business. If your company uses electronic devices to meet the needs of customers, you need a strategy for computer cleanup.

    Computers Are Often Salvageable 

    When cleaning a computer after an electrical fire, you must be careful to disconnect the unit from its power supply. You must also try not to damage the inner workings of the machine. Still, you should not assume your company’s digital equipment is a complete loss after a fire. Before beginning cleanup or restoration, document damage for insurance purposes.

    Cleanup Professionals Understand Electronic Devices

    Most electronic devices are complex. Not only does digital equipment have circuit boards and wiring, it often has plastic casings. As such, you can’t merely paint over fire damage. Instead, you must work with a reputable fire-restoration service to salvage electronic equipment. Professional technicians have the experience, skill and equipment to clean electronic devices and recommend repairs. Restorers also have the expertise to recognize when a fire has destroyed digital devices. 

    Fire and smoke restoration experts who specialize in electrical fire and ensuring that electronic devices are safe to operate follow three general steps.

    1. Inspect electronics for evidence of overheating. Heat from a fire can cause devices to overheat, but a black film of smoke and soot can also over-insulate parts that produce heat. The magnetic charge of acidic smoke can short circuits and cause overheating.

    2. Wipe down surfaces and check interiors for damage. Electronics restoration experts may need to take devices to a clean and safe location to restore internal components.

    3. Recover important information. If a device is damaged beyond repair, experts will focus on recovering data from it. 

    The extent of damage to electronics depends on the degree to which delicate circuitry or wiring was exposed to heat, smoke, and soot as well as other contaminants like water used to put out a fire. Rather than risking an electrical fire by attempting to turn on or repair electronic devices yourself, you are better off relying on an experienced restoration company in Riverside, CA with electronics and computer cleanup experts on staff. These specialists may be able to save you a lot of stress and money by restoring electronics or recovering important data.

    No business owner wants to have to deal with a commercial fire. If your company has sustained damage during an electrical fire, you may not have to order new electronic equipment, however. With the right team, you may be able to save your company’s computer systems. 

    The Difference Between Flood Claims and Water Damage Claims in Riverside

    2/20/2019 (Permalink)

    After experiencing water damage, you may be left wondering what your options are.

    In most cases, you should make sure that you fix all water damage as quickly as possible. Once you have done this, you can then proceed to file for claims. Fixing your home immediately can prevent problems from getting worse due to mold or decomposition. However, afterward you will still need to deal with the consequences of the bills. For some homeowners, it may be possible for insurance to cover some of the losses. However, many homeowners insurance policies do not always come packaged with flood insurance. To provide assistance, this will take a look at the differences between flood insurance and water damage claims.

    Water Damage Claims

    After experiencing water damage, your first impulse was probably to call your insurance company. Hopefully, you haven’t done this yet. There is a big difference between water damage and flood insurance. Water damage can be caused by storms, accidents, or bursting pipes. These claims are only valid when water damage is associated with water that did not first touch the ground (such as lakes, ponds, & rivers). This means that water coming from a regular thunderstorm, plumbing, or appliance is usually covered under water damage claims. In contrast, a flooded lake or stream that inundates a person’s home is not covered.

    Flood Insurance

    It is important to keep in mind that flood insurance is a special form of insurance contract. It does not automatically come with a standard homeowners insurance policy. In almost all cases, individuals have to purchase flood insurance separately from homeowners insurance. Since many homeowners are not aware of this, homeowners are often outraged when they discover that their insurance contract does not cover flood damage. Flood insurance is generally available for just a few dollars each month. Without this insurance, homeowners cannot expect to have any damage associated with flooding covered under their homeowners insurance policy.

    Implications of Denied Coverage

    If an insurance company declines your application to cover water damage, it could still have a big impact on your monthly insurance rates. Insurance companies can take advantage of information in your claims application to increase your monthly insurance bills. It is not uncommon to see insurance companies viewing homes that have experienced flood damage as high risk. As a result, they have the right to appropriately increase your monthly rates according to this information.

    The reality that your insurance rates could increase after being denied coverage makes it even more important to understand the difference between flood damage and water damage claims. Many individual homeowners make the mistake of filing claims for costs associated with flood damage, only to find that these costs are not covered. When the bill comes the next month, there is nothing that homeowners can do to bring their rates back down. Therefore, it is important to only file a claim if flood damage is explicitly covered in the homeowners insurance contract. In some cases, it may even be recommended for homeowners to work with an attorney to ensure that it is appropriate to file a water damage claim.

    If you have questions about your coverage, we strongly advise you to contact your insurance agent and review your policy. What incidents and perils are you covered for? What are your deductibles? At SERVPRO of West Riverside City we are here to help you in any we can.

    Handling Smoke Damage after a Fire in Your Riverside Home

    2/18/2019 (Permalink)

    Smoke and Soot damage from a house fire in Riverside City

    The smoke that lingers after a fire has been put out can be more damaging than you might think.

    The problem that many homeowners have is that they don’t think a fire or smoke damage could ever happen to them. The reality is that home fires are incredibly common, ranging from the very minor to the more major. Despite the fact that a minor fire may not cause a lot of fire damage, it can still cause smoke damage that is difficult to clean and dangerous to be living around.

    Smoke Damage that is a direct result of fire damage should ideally be cleaned by experts. Experts know how to get rid of smoke damage that might be present in the home after it has been ravished by flames. You should always look to hire a licensed and highly experienced professional who has extensive experience dealing with fire damage. The professionals will often start by evaluating the overall extent of the damage that is present in the home, and then they will go over prices and costs of damage remediation for you to get the issue cleaned up by their company.

    There are a lot of reasons why handling smoke damage after a fire should be done by experts and as quickly as possible. The smoke that you find after a fire often contains ash, soot and sometimes even carbons and tar that might have come off of the flames. Also, carbon monoxide is incredibly common after fire damage has been exhibited. Carbon monoxide is one of the most dangerous things because it is odorless and cannot be seen or tasted. Therefore, you may not even know that you are surrounded by carbon monoxide until it has been properly tested. An expert damage restoration company will normally test for carbon monoxide levels in a home that has dealt with a fire.

    Smoke damage can also be aesthetically damaging. Furniture, walls, ceilings and practically anything in your home can become black or gray from the smoke that has come off from a fire. Many things will need to be professionally cleaned, while other things might have to be fully removed from the home in order to get rid of the problem. Your remediation company will be the one who tells you what can and cannot be saved after you have dealt with massive smoke damage in your own home.

    Fires are very common, and even the most minor fire can cause a lot of smoke damage. In fact, some homeowners who have simple fireplaces that are not well-vented could deal with smoke damage without a fire ever being an issue for the home itself. Handling the damage on your own should be avoided simply because of all of the expertise that needs to go into cleaning the mess. Also, you need to have a professional test the home or room for carbon monoxide to ensure that it is going to be safe for you or for them to go in there to clean. For more information please visit SERVPRO of West Riverside City

    Our Fire Damage Restoration Services

    Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  • Emergency Contact
  • Inspection and Fire Damage Assessment
  • Immediate Board-Up and Roof Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces
  • Cleaning and Repair
  • Restoration
  • Feel free to call us, we are here to help!

    Call Us Today – (951) 351-8033

    Preparing for Santa Ana Wind storms in Riverside

    2/13/2019 (Permalink)

    Santa Ana winds can occur at any time!

    The Santa Ana winds are strong, extremely dry downslope winds that originate inland and affect coastal Southern California and northern Baja California. They originate from cool, dry high-pressure air masses in the Great Basin.

    Santa Ana winds are known for the hot, dry weather that they bring in autumn (often the hottest of the year), but they can also arise at other times of the year. They often bring the lowest relative humidities of the year to coastal Southern California. These low humidities, combined with the warm, compressionally-heated air mass, plus high wind speeds, create critical fire weather conditions. 

     If you live in a place prone to windstorms or you know one is coming, then pay close attention to what it takes to prepare. If you currently have a damaged roof or any sign of a roof leak, then your home may not be sound enough to withstand a windstorm. You need to take proper precautions. This may mean repairing any weak areas or covering them so they do not get worse. Here is a list of what you should look out for:

    • Broken skylights

    • Cracked windows

    • Damaged siding

    • Missing shingles

    Wind Damage

    A windstorm may cause a variety of problems to your business or home. On one hand, it may blow off shingles, throw debris at your home or lead to damaged siding. You need to be prepared for just about anything. Not only can the wind cause damage, but the debris the wind brings with it can also. Hard objects can knock shingles off, and large trees may break through your roofing entirely. All of this can lead to a roof leak and further damage.

    Cleanup Process

    Once the wind has done its damage, it’s time to pick up the pieces. For any damage done to the roof, tarps can be used to cover gaps created by the missing shingles. These tarps will help keep rain from entering your business while you work on restoration. You want to make sure that you do not have any further water damage. Additionally, you can use plywood to cover the holes on the roof. While repairing the building is one thing, you also want to make sure no other issues arise.

    A windstorm can cause costly, extensive damage to your Riverside home or business. The best course of action is to reduce the risk wind can cause. Whether you have a roof leak or something more dangerous, don’t let any problems sit until they get worse. In some cases, a professional service may be helpful.

    When Is Wind Damage Covered By Homeowners Insurance?

    Windstorms are among the perils generally covered by homeowners insurance. Some homeowners policies exclude coverage for wind damage, though. It's a good idea to read your policy to learn whether it includes coverage for wind damage.

    If your homeowners insurance policy includes coverage for windstorms, two types of protection may help you after a windstorm damages your home:

    • Dwelling coverage, which helps protect a home's structure, may help pay for repairs if wind damages your home's roof, siding or windows, for example.
    • Personal property coverage may help pay to replace the contents of your home if they are damaged by wind -- or by rain, snow, sleet, sand or dust that the wind drives inside after damaging your home's structure.

    If your home has sustained damage due to a windstorm, call your neighborhood SERVPRO of West Riverside City.  Whether a tree has fallen on your home or you see signs of leak due to damage to your roof from winds, we are here to help! 

    Important Tips for Choosing a Biohazard Cleanup Service in Riverside City

    2/11/2019 (Permalink)

    Always Choose a Trained Professional

  • Because it’s traumatic: No one should have to deal with the personal impact of cleaning up after the traumatic loss of a loved one. A professional SERVPRO can get a situation cleaned up quickly, compassionately and discreetly.
  • Because it’s safer: Federal regulations classify all human and animal remains, including blood, urine, feces, vomit and bodily fluids, as bio hazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis and many more. The safe cleanup and removal of bio hazardous materials involves extensive analysis and detailed work, and the use of state-of-the-art cleaning and odor removal technologies.
  • Licensed Bonded & Insured

  • It is important to use licensed professionals because they conduct safe cleanup, removal and disposal of bio hazardous waste. Additional considerations include being registered and compliant with OSHA and FEMA, federal agencies that oversee disasters and workplace safety. Cleanup crews will be coming into your home or the home of your loved one, so be sure the professional you choose is bonded and insured.
  • Will Work with Insurance Companies

  • In most cases, insurance will cover much or all of the cost of traumatic even cleanup. You can minimize or eliminate your out-of-pocket expenses by working with licensed and bonded professionals such as SERVPRO of West Riverside City who will deal directly with insurance companies, saving you one more headache in this already difficult process.
  • Frequently Asked Questions (FAQ)

    Q. Can I just use my regular cleaning or janitorial service for bio hazard cleanup of blood or bodily fluids?

    A: Not unless your regular cleaning or janitorial service has been properly trained and equipped to handle bio hazard cleanup and waste such as blood or bodily fluids, and has a legal place to dispose of the recovered bio hazardous waste.

    Q: Who pays for bio-recovery services?

    A: In many cases home, business or auto insurance will pay for bio-recovery services. Ultimately the property owner may be responsible for cost of the service.

    Q: Can I have an employee of my business clean the scene?

    A: Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to bio hazard cleanup of blood spills without first:

  • Receiving Blood Borne Pathogen (BBP) training.
  • Having a written BBP exposure control plan.
  • Having been provided personal protective equipment.
  • Having been offered Hepatitis B vaccine and exposure evaluation and follow-up.
  • Being provided with a method to remove and properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.
  • For more information please visit:

  • Biohazard Cleanup & Restoration by SERVPRO
  • Biohazard Emergency Tips - Until Help Arrives
  • Centers for Disease Control & Prevention Biosafety
  • Environmental Protection Agency (EPA) Hazardous Waste Laws & Regulations Information
  • Do you have a Bio-hazardous situation?

    How do you know when you have a bio hazard on your hands? The first thing you need to know is the definition of a bio hazard. Bio hazards are infectious agents or hazardous materials that create a risk for the health of humans or animals. Often this is associated with the possibility of material being considered infectious to anyone in the environment. Now that we know the definition, we must now look at what types of situations can cause infections.

    Different Types of Bio hazards

         Death - When an individual dies, their body shuts down losing the ability to contain its fluids and wastes. All of these fluids would be considered bio hazard waste, since the fluids might have bacteria or viruses that are still alive. Hence the precautions that are taken when dealing with those situations. Without the proper protections the risk of infection is greatly increased.

         Sewage Backups - Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO Franchise Professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

         Hoarding - Bio hazards are arguably the most dangerous threat to homeowners and their pets. It is no secret that many hoarding cases are plagued with bio hazards. Bio hazards, or pathogens, are any harmful agents that pose an immediate risk to human beings, animals, or the environment. Bio hazards usually rear themselves in the form of toxic or infectious diseases or agents.

         Health - Health bio hazard cleanup is needed when these agents are presented in two major forms within a hoarded home: Airborne and blood borne.

  • Airborne bio hazards are any pathogens (bacterial, viral, or allergenic) that can be absorbed through the lungs or enter the body in other ways like the ears, nose, throat, and eyes.
  • Blood borne bio hazards are commonly more deadly and quicker to infect a person or pet. Able to enter the blood stream in many similar ways as an airborne pathogen, blood borne bio hazards can also infect someone through open cuts, sores, and any major orifice.
  • Bio hazard Cleanup Services

         Here are a few of the benefits we provide during each bio hazard cleanup:

  • Our services are provided to you with compassion, respect and integrity. We are committed to provide you immediate professional services.
  • We are a preferred vendor for the top insurance companies; this shows we have met their strict criteria to be ethical in conduct, performance and in billing.
  • We remove and decontaminate most all biological hazards. All items deemed unsafe will be cleaned or removed and disposed of properly.
  • We are a Certified Professional Mold Remediation Contractor; meeting the guidelines IICRC S520 Standard and Reference Guide for Professional Mold Remediation.
  • You can rest assured that we follow all state and federal guidelines and regulations in the transportation, incineration, or disposal of all bio-hazardous materials.
  • You can also visit SERVPRO® Biohazard Cleanup to learn more about some of the other bio-hazardous cleaning services we offer. 

    Plumbing Tips for Commercial Properties in Riverside City

    2/6/2019 (Permalink)

    Gated Boiler for a Riverside commercial building.

    Simple Maintenance May be the Responsibility of Tenants

    Commercial property owners who rent space to tenants should be aware that in some cases, the tenant is responsible for well-functioning plumbing. What should tenants do?

  • Avoid putting harsh chemicals or solids down drains.
  • Immediately report a toilet that won’t flush, or make a repair.
  • Immediately alert property manager regarding substantial drops in water pressure or leaks.
  • It is important to check the pressure gauge once the boiler is operating to ensure it is functioning per the pressure levels recommended by the manufacturer.  When the pressure is lower than recommended, you can top it up – but do so with caution, as the pressure release valve can easily sustain damage.  When this happens, you will need to call a professional for repair.
  • Sufficient space around your boilers is essential as well, so make certain that the area where the boiler is housed is clutter-free.  Your boiler needs to breathe, so remove coats, shoes, bags, and other items.  If housed in a box, be sure ventilation requirements are met according to manufacturer instructions and that there is an access panel to make your boiler easily accessible for maintenance.
  • Drip faucets when temperatures dip down to freezing levels to prevent frozen pipes.
  • Never Put Up with Leaking Faucets or Pipes

    Not only do leaking faucets or pipes waste water (in fact, approximately 900 million gallons in the U.S. each year), leaks also contribute to the growth of mold, wood rot, and other structural issues.

    While not all leaks are noticeable, if the water pressure drops you should have a plumbing contractor investigate the situation at once, as it could indicate a leak in the plumbing network. It is not always possible to prevent a leak, however investing in a thorough plumbing inspection once or twice each year is the best way to manage your system and avoid leaks.

    SERVPRO of West Riverside City is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of West Riverside City has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Commercial Building Restoration Services

    SERVPRO of West Riverside City is available 24 hours a day to restore your Riverside property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Learn more about our commercial restoration services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Disaster Recovery Team
  • Commercial Building Cleaning Services

    Whether your need is removing an odor problem or deep-cleaning flooring or carpets, you can depend on SERVPRO of West Riverside City to get the job done right the first time. We’ll respond promptly and make your workspace look its very best. Learn more about our commercial cleaning services:

  • Commercial Cleaning Services
  • Have Questions? Call Today – (951) 351-8033

    Top 5 Reasons for Water Damage in Your Riverside Home

    2/4/2019 (Permalink)

    Call your neighbors at SERVPRO of West Riverside City if you have water damage or flood damage 951-351-8033

    Discovering that your home was destroyed by a leak or a flood can be devastating, and repairing water-damaged walls and floors are often very expensive.

    Water damage and freezing issues were the third most common reason for a homeowner’s insurance claim between 2011 and 2015 with an average payout per claim of $8,861.

    Plumbing Issues

    Water damage is often caused by plumbing issues. That’s why it’s important to inspect the plumbing systems in your home at least once a year to ensure that there aren’t any problems with hoses or pipe joints. You should also keep in mind that plumbing pipes have a long lifespan. Brass pipes can last for as many as 70 years while copper pipes can last for more than 50 years. The average lifespan for galvanized steel pipes is often between 20 and 50 years.

    Drain pipes are usually made of either cast iron (which can last for as many as 100 years) or polyvinyl chloride (PVC). Properly maintained PVC pipes can last indefinitely. Check your home inspection report or consult a licensed plumber to learn about the lifespan of the plumbing pipes in your home.

    If your water bill is unusually high, that might be an indication of an undetected leak. Buying a water leak sensor that sends alerts to your phone is one way to safeguard your home. You should also check around your toilets, tubs, showers and sinks for any soft spots or moisture. Keep an eye out for loose tiles as well. If you have a dishwasher or a refrigerator with a water line, look for warped or discolored floorboards.

    Washing Machine Leaks

    Unless you’re doing laundry, you probably don’t think twice about your washing machine. But if it breaks down, the results could be catastrophic. For example, if the supply hose is damaged or has a faulty connection to the wall or washing machine, more than 600 gallons of water could potentially spill out within an hour. That could lead to significant water damage, especially if your washing machine is located on the second floor of your home.

    To prevent water damage, you should replace your washing machine supply hose at least once every five years. Also, resist the temptation to overload your washing machine. Constantly stuffing too many clothes into your washing machine could loosen gaskets and valves or cause cracks. Take good care of your washing machine and your washing machine will take good care of you.

    Bursting Water Pipes

    During severely cold winters, pipes can freeze over and burst. That’s more likely to happen if you have certain types of pipes, such as swimming pool supply lines, water sprinkler lines and pipes with minimal insulation that run against exterior walls.

    If temperatures tend to freeze in your area, be sure to protect your pipes. Insulate both hot and cold water pipes using heat tape or pipe sleeves available in your home improvement store. If you have water supply lines in your garage, keep the garage door closed as often as possible. Open kitchen and bathroom cabinet doors to allow warmer air to circulate. If you plan to spend some time away from your home, leave the heat on and set your thermostat to at least 55 degrees. You can’t control the weather, but you can put up a good fight to save your pipes.

    Aging Water Heaters

    Water heaters have a shelf life. You could wait until your water heater starts leaking to replace it. But if you’re being smart about avoiding water damage, you should replace it every 10 years. A tankless water heater can last for as many as 20 years.

    You can find out how old your water heater is by looking up the serial number on the manufacturer’s sticker near the top of the water heater. Make sure to regularly inspect your water heater to check for signs of moisture build-up, mold or corrosion. If your water isn’t as hot as it used to be or there’s rust coming from your faucets, it’s time to call a plumber or water heater specialist.

    Inclement Weather

    Snow may look lovely. But if your home is not weatherproof, a bad snowstorm could damage your roof, walls and ceiling. Make sure your home is ready for inclement weather by ensuring that your rain gutters and downspouts are clean. You should also check doors and windows to ensure that your caulking hasn’t cracked.

    If it snows where you live, be wary about the formation of ice dams on your roof. This happens when the heat inside your home causes water to melt in the middle of your roof. The water then refreezes near the edges, forming a dam that prevents melting snow from draining off the roof. The water that backs up can leak into your home and damage ceilings, walls and other areas of your home. To prevent ice dams from forming, insulate your attic to keep heat from rising and reaching the roof.

    Roofs should be inspected annually. A professional roof contractor can look for exterior and interior warning signs that your roof’s condition may lead to water damage, including cracked or missing shingles and areas where water is prone to pool. An inspection can cost several hundred dollars, but in exchange for your peace of mind, it’s priceless.

    Protect Pets From Winter's Hidden Dangers in Riverside City

    1/30/2019 (Permalink)

    Ellie keeping warm and cozy during winter months!

    Pet Owners Urged to Act Now in Winterizing their Animals and Homes -From CVMA

     Many people think animals’ winter coats are enough to shelter them from the cold. But according to the California Veterinary Medical Association (CVMA), pets can be extremely vulnerable in the winter months if they are exposed to cold weather and potentially dangerous elements found in and around their owners’ homes. Additionally, as pets vary in size, age, and health status, you need to discuss your pet’s individual needs with your veterinarian.

    “Cars, antifreeze, heaters and wood stoves can be death traps for animals if pet owners are not careful,” said Dr. Chris Cowing, past-president of the CVMA. “Even inside a house or apartment, though it may be warmer, dangers are present. Anything with an electrical cord or heat source, which may provide extra warmth for humans in the winter, may be dangerous to the average pet.”

    The CVMA asks that pet owners heed these warnings when it comes to protecting their pets from a cold environment:

  • Keep antifreeze away from pets. Dogs and cats like the sweet taste and smell of the chemical, but ethanol glycol-based antifreeze is highly poisonous. That’s why some states have required that a bittering agent be added to antifreeze to make it taste unpleasant.
  • Bang on your car before starting the engine. Outdoor cats often will curl up into the wheel wells and engine compartments for warmth and they could get trapped.
  • Don’t use unventilated, non-electric heaters as carbon monoxide poisoning of people can pets could occur.
  • Don’t play near frozen lakes, rivers or ponds. Your dog could slip in and drown.
  • Protect animals from wood stoves and portable heaters. Cats can jump on top of them, causing burns to their paws.
  • Keep nails clipped. Shorter nails allow for better traction on icy surfaces.
  • Provide plenty of fresh water. Your dog is just as likely to get dehydrated in the winter as in the summer. Snow is not a substitute for water.
  • Wind chill makes days colder than what the actual temperature might show so you should limit your pet’s time outdoors.
  • Veterinarians say if at all possible, it’s best to keep pets inside and ensure they stay warm, especially at night. If an animal must be kept outside during the day, make sure it is given proper shelter, food and water. That means:

  • Providing a doghouse large enough to allow the dog to sit and lie down comfortably, but small enough to hold its body heat.
  • Positioning the doghouse out of the wind or placing it on a raised platform for warmth.
  • Covering the floor with cedar shavings or straw and changing the bedding regularly. Blankets are not recommended as they will just get wet and freeze.
  • Giving outdoor pets more food because they will need more energy to stay warm.
  • Using plastic food and water bowls rather than metal to keep containers from freezing. Darker colors are recommended as they will absorb more heat.
  • The CVMA cautions that in the wintertime, pets can be more susceptible to illness. Frostbite can be a hazard especially for animals not offered proper housing. The tips of the ears, tail and feet are particularly susceptible. If a pet owner suspects his or her pet has been exposed to a poisonous substance or is experiencing a sudden drop in body temperature, call a veterinarian immediately. Winter can pose special risks to many household animals and consulting your veterinarian about a pet’s needs early on can keep everyone safe and healthy during this holiday season.

    ###

    The California Veterinary Medical Association is the largest state veterinary medical association in the United States, with more than 7,000 members. Founded in 1888, its mission is to serve its membership and community through innovative leadership and to improve animal and human health in an ethically and socially responsible manner.

    SERVPRO to the Rescue to Remove Debris From Your Fire Damaged Riverside Home

    1/28/2019 (Permalink)

    Riverside home caught fire by a candle left on unattended. Call SERVPRO today to remediate any type of Fire Damage!

    Why SERVPRO is the Choice for Fire Debris Cleanup for Riverside Homeowners

    Homeowners in Riverside work diligently on their home's maintenance year-round. One disaster can wipe out all that effort instantly, however. Getting things corrected and back to normal can save your family from an ongoing nightmare, which is why SERVPRO is always ready to help out in Riverside with fire debris cleanup teams.

    After a house fire in Riverside, the amount of debris left inside and around your home seems staggering. It also poses a high number of risks to anyone wanting to grab a few items needed, including documents or other belongings. Nails, broken glass, and other sharp objects can cause injury. We get all this removed for you, carry it out of your home, and make things safe for restoration work to begin.  

    Outside, your yard and driveway might also contain burnt siding sections, nails, more broken glass, torn pieces of the gutter, shingles, and many other things. All of this requires removal before work can begin on your home. Without it, even if work did occur, your family's health and safety could suffer.  

    Our highly trained teams work together in putting their IICRC-certificates to work for you. We obtain the containers required by local ordinances so we can immediately dispose of the damaged items in your property, both inside and out, and get things cleaned up.  

    Many homeowners are surprised at how much their homes contain that the fire destroyed. We take great care in filling out detailed inventory lists of these items, helping you even more with your recovery efforts. We know it is no small task, and we can help you with experienced guidance. Some items might seem covered only in soot, and undamaged in any other manner. However, the porosity of certain materials makes it almost impossible to clean them to acceptable standards.  

    We also eliminate the water, and any foam firefighters used during their work. This water can allow mold to begin growing on both existing materials and any new materials that absorb the water vapor in the air. Damage from water can also occur so including this as part of fire debris cleanup gives your house extra protection.  

    Removing the debris after a fire restores a level of safety to your house and yard, making it safe enough for restoration work to commence. Once this work finishes, we can perform the final touches to your home, including odor control methods.  

    Contact SERVPRO of West Riverside city by calling (951) 351-8033, day or night, 365 days a year. When your family experiences a house fire, call us for thorough fire debris cleanup and other mitigation services.

    What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.
  • What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.
  • Contents Restoration

    SERVPRO of West Riverside City specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
     
  • Move-Outs/Pack-Outs

    If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of West Riverside City can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage
  • When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

    Electronic Cleanup

    Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more
  • The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

    Document / Photograph Drying

    When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of West Riverside City can save a great deal and help minimize additional damage. 

    Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying
  • Contents Claim Inventory Service

    When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

    Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most!

    When hoarding is a problem SERVPRO can help!

    1/23/2019 (Permalink)

    The way they started hoarding, the items they collect, the reasoning behind it, the conditions it is in.

    What constitutes a hoarder versus a collector?  What is the difference between someone that is thrifty and saves “things” for future use and someone that is a hoarder?  Why are some people so attached to the things they find and store in their homes, while other are minimalists, and even the thought of abundant amounts of “stuff” around the house makes them nervous?

     What Is Hoarding?

    The easiest definition of hoarding is when the amount of acquired clutter prohibits functionality in the home. This means that functional areas such as kitchens, bathrooms, bedrooms and dining rooms cannot be used for their intended purpose. There are 5 levels of hoarding, 1 being minor clutter and 5 being blocked rooms, pathways, animal/human waste, limited ingress and egress, etc. Remember level 5 hoarding cases do not happen overnight, so a level 2 or 3 can quickly become a level 5 if proper methods are not utilized to prevent it.

    Because each situation is different we handle each on a case by case scenario. A hoarder home is one of the most difficult types of jobs to handle. Not only do we need to make sure that the contents are packed and boxed in order for us to do our job (handle the water damage/fire) but we also have to be mindful that these contents more than likely holds significant value to our customer.

    How does one get into the situation where their home is completely full of contents and they are to the extreme buried alive?

    Obsessive-Compulsive Disorder (OCD)

    Hoarding is the persistent difficulty discarding or parting with possessions, regardless of their actual value. The behavior usually has deleterious effects—emotional, physical, social, financial, and even legal—for a hoarder and family members.

    For those who hoard, the quantity of their collected items sets them apart from other people. Commonly hoarded items may be newspapers, magazines, paper and plastic bags, cardboard boxes, photographs, household supplies, food, and clothing.

     Hoarding can be related to compulsive buying (such as never passing up a bargain), the compulsive acquisition of free items (such as collecting flyers), or the compulsive search for perfect or unique items (which may not appear to others as unique, such as an old container).

    SYMPTOMS AND BEHAVIOR

    Someone who hoards may exhibit the following:

  • Inability to throw away possessions
  • Severe anxiety when attempting to discard items
  • Great difficulty categorizing or organizing possessions
  • Indecision about what to keep or where to put things
  • Distress, such as feeling overwhelmed or embarrassed by possessions
  • Suspicion of other people touching items
  • Obsessive thoughts and actions: fear of running out of an item or of needing it in the future; checking the trash for accidentally discarded objects
  • Functional impairments, including loss of living space, social isolation, family or marital discord, financial difficulties, health hazards
  • I know that embarrassment can keep people from seeking help but REGARDLESS OF THE REASONING WE ARE HERE TO HELP.

    If you know of someone in this situation this website is a very informative website and can help :

    https://www.adaa.org/understanding-anxiety/obsessive-compulsive-disorder-ocd/hoarding-basics 

    SERVPRO of West Riverside city is trained in assisting you in getting your life/home back on track.

    You need a company that specializes in cleaning services from packing to biohazard cleaning. SERVPRO of West River side City is first call you should make. Here are the top reasons why you should hire SERVPRO.

    Ensure Safe Removal of Items

    Hoarders typically collect excessive amount of items, including newspapers to trash. As these items pile up in a home. This can create a serious safety hazard, plus offer an environment for unwanted pests. It is best to hire a company with knowledge to remove the debris in a safe manner.

    Avoid Contact with Hazardous Materials

    Hoarder homes become a breeding ground not only for pests, but for possible unsafe pathogens. During a cleanup, proper protective equipment should be worn to protect the body. SERVPRO has the necessary tools to safely complete the job.

    Perform Complete and Thorough Cleaning

    SERVPRO has the knowledge and resources to restore the home to a nearly pristine condition.  By doing so, the company will provide a safe living environment for all that reside in the home.

    We are cognizant of the fact that there may be heirlooms and valuables beneath the surface of trash.   Our professional approach to these jobs is why we are called back time after time and we are pleased to provide this service.

    To prevent and respond to hoarding behavior, be sure to be respectful when communicating with the individual. Instead of acknowledging the clutter, focus on expressing safety concerns for not just themselves but for those around such as neighbors, family members, responders etc. The use of outside outlets to help with intervention can be beneficial and necessary.  

    Types of Hoarders

  • ANIMAL HOARDING
  • BIBLIOMANIA (HOARDING OF BOOKS) / INFORMATION HOARDER
  • SYLLOGOMANIA (HOARDING OF TRASH/GARBAGE)
  • LARDER HOARDING (HOARDING OF FOOD)
  • RECYCLERS
  • COLLECTORS
  • SHOPAHOLICS
  • If you or someone you know has a hoarding situation, give us a call to see if we can help make it “Like it never even happened.”

    Is it Time to Contact a Storm Restoration Expert?

    1/21/2019 (Permalink)

    As a homeowner, you probably don't want to have to think about your roof leak or getting a roof repair.

    You probably don't want to deal with flooding, rain damage, or wind damage. Unfortunately, it might be time to contact a home restoration expert to deal with storm remediation. If you've been thinking about home restoration or water restoration, the time to get started is now. If you aren't sure whether it's time to reach out to a storm restoration or home restoration expert, there are a few things you need to consider.

    Have you recently experienced a severe storm?

    If you have recently experienced flooding, storm damage, or wind damage, your house may have been physically damaged and you may need storm remediation. Many homeowners don't realize just how severe roof damage, rain damage, wind damage, and ground water can be after a severe storm. Pay attention to when there are storms in your area, as any place that is prone to rain or wind damage may be susceptible to problems.

    Does your home have standing ground water?

    Does your area frequently have flooding due to high rains? Ground water after flooding? Standing flood water in your yard or home?  It could be time to seek storm remediation. A water restoration expert can help to remove ground water with a flood pump. Did you know that a flood pump can be used by a water restoration expert to remove water? A flood pump can effectively remove water from your house. Make sure you contact a water restoration and storm restoration professional when you're ready for someone to use a flood pump at your house.

    Is there visible damage to your home?

    If you experience storm damage, or wind damage in your area, make sure you visually inspect your home.  Do you have a roof leak from roof damage? Do you need a roof repair?  Wind damage, roof damage, and a roof leak can all impact your house. Wind damage can be present in many different ways. For example, wind damage can impact the siding on your home, but wind damage can also cause a tree to fall onto your roof. This can lead to roof damage and a roof leak. Unfortunately, this means you'll need a roof repair.

    Tree fall on your home? Advise & information about what to do if this happens to you.

    With recent storms trees are falling causing damage everywhere, including homes in Riverside!  Damage can be significant and there are many homeowners that don't know where to start in this situation. SERVPRO of West Riverside City can help.  

    Here is some information and advise on what to do should this happen to you.

    Usually trees don't fall just because they are old. The rain water can become overwhelming in the ground making it soft and tree roots do not hold well in soft, wet dirt. This along with strong wind surges cause the tree to fall, wind pulls the tree right up from the soft ground causing the fall.  

    If the tree does hit your home there will likely be damage, depending on the size of the tree the amount of damage can vary. Here are the basic steps to take to secure your home:

    1. If you are in the home when the fall occurs, immediate walk out-side and visually look at your home for damage. Use an entrance far from the tree if possible. IE: If the main entrance is blocked, go out the back door.  
    2. Call your local Fire or Police and advise them of the tree fall, sometimes there can be street wires that go down with the tree. If this is a problem the local authorities will help secure the area for safety.
    3. Call your Insurance Carrier and report a claim for the damage to your home.  Get a claim number and you adjusters contact information. Also make sure they explain the claim process and how your insurance coverage applies in this situation.
    4. Call a Tree Company to have the tree professionally removed. Your insurance carrier may assign a company, if not ask for recommendations. DO NOT attempt yourself, this is very dangerous!
    5. Call SERVPRO of West Riverside City to begin mitigation of the damage. Also to board or secure areas of the house that is needed. The sooner we begin mitigation the better.  Damage can get worse the longer it waits.
    6. Once all of this is done, begin looking for a contractor if any reconstruction is needed.

    At the end of the process we at SERVPRO of West Riverside City will make it "Like it never even happened"  

    We are available 24/7 and 365 days a year for emergency services at 951-351-8033 or visit our website. Click "Request Service Online"

    Commercial Property Clean up and Restoration in Riverside City

    1/16/2019 (Permalink)

    Call SERVPRO of West Riverside city for help with your commercial property (951) 351-8033

    We are committed to handling our customer's emergency needs 24/7.

    In the event of a commercial loss, it is important to know in advance who you can trust to mitigate your damage in a timely and effective manner. Here are 7 reasons you should choose SERVPRO of West Riverside city for your commercial property's cleanup and restoration:  

  • 24 Hour Emergency Response. In any type of loss, whether it be due to fire, water, mold, or biohazard, timely mitigation is vital to controlling damage and recovery costs. You can count on SERVPRO’s nationwide coverage and full line of restoration services to help your company make a speedy recovery.
  • Communication. SERVPRO of West Riverside city will keep you informed from start to finish. You’ll know what’s happening every step of the way. From the first notice of loss until the job is complete, we are dedicated to effectively communicating with property owners and managers. Jobs are documented extensively as well to ensure timely mitigation and communication with our customers.
  • Reduce Recovery Time. When damage occurs in a business, it affects everyone from the owner, the managers, the employees, the tenants, and even the customers. Our team at SERVPRO of West Riverside city understands the importance of mitigating damage to the structure and contents in a timely manner to help reduce recovery time and lessen business interruption.
  • Lower Recovery Costs. As an independent franchise ourselves, SERVPRO of West Riverside city understands the importance of frugality. This is why we teach our technicians to employ similar concepts when working with our customers. The following are ways that the SERVPRO System can help your business save money during mitigation:
  • Emergency mitigation services help minimize your secondary damages.
  • Proper restoration versus replacement of contents is less expensive.
  • Faster recovery lessens loss.
  • We use preapproved pricing and procedures.
  • Comprehensive clean up and restoration services help prevent further problems and potential liability risks.
  • Emergency Response Profile. The SERVPRO Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. SERVPRO of West Riverside city can help you plan for recovery before disaster even strikes.
  • Full Line of Services. SERVPRO of West Riverside city professionals are trained extensively to utilize the right equipment and supplies to handle all of your clean up needs. 
  • When to Replace Your Hot Water Heater In West Riverside City

    1/14/2019 (Permalink)

    If your water heater is leaking or not heating up, you may be able to repair it rather than replace it. Regular maintenance will extend the life of your water heater. Some repairs, such as replacing a pressure-relief valve or heating element are pretty simple. Follow our tips to troubleshoot your gas or electric water heater issues and learn how long a water heater should last.

    Safety First

    Some water heater repairs are simple. However, if you aren't comfortable working with gas or electricity, always call a professional.  

    Repair or Replace

    Based on the manufacturer's suggested service life, the life expectancy of a water heater is about 8 to 12 years. That varies with the location and design of the unit, quality of installation, maintenance schedule and water quality.

    If your water heater is more than 10 years old, leaks around the base of the tank, and / or works erratically or not at all, it's probably time for replacement. However, before you begin the replacement process, make sure that an electrical problem, such as a blown fuse or tripped breaker, is not the reason for the unit's failure.

    Troubleshooting Common Issues

    Perhaps the most common problem connected with a water heater is water that isn't as hot as you want it to be. This is usually caused by a faulty thermostat or a defective heating element. Check the following when your water is not hot enough:

    Electric water heater

  • Make sure that the power is connected. Reset the thermostat.
  • Flush the heater to remove sediment from the tank.
  • Insulate the hot water pipes.
  • Replace the heating element or thermostat.
  • Raise the temperature setting on the thermostat.
  • Gas water heater

  • Make sure that the gas is connected and the pilot light is lit.
  • Flush the heater to remove sediment from the tank.
  • Insulate the hot water pipes.
  • Clean the gas burner and replace the thermocoupler (a safety device that shuts off the gas automatically if the pilot flame goes out).
  • Raise the temperature setting on the thermostat.
  • Other common problems and possible solutions

  • Hissing or sizzling noises: Sediment may have collected in the tank. Drain the tank until the water clears. Remove and soak elements in a pan filled with white vinegar for up to an hour and scrape off the collected scale.
  • Leaking pressure-relief valve: Replace valve.
  • Leaking water supply pipes: Tighten the fittings. If that doesn't work, shut off the water and replace the fittings.
  • Water Heater Maintenance

    Today’s water heaters are manufactured to require little or no maintenance, but these maintenance tips could prolong the life of your water heater:

  • Drain the water heater twice a year to rid it of collected sediment that causes corrosion. This also increases efficiency.
  • Test the pressure-relief valve by lifting the valve’s handle and letting it snap back. This should release a burst of water into the overflow drainpipe. If it doesn’t, install a new valve.
  • Lower the temperature setting on the thermostat to 120 degrees Fahrenheit. This reduces damage to the tank caused by overheating.
  • When Replacement Is Necessary

    If you're replacing a water heater, you can replace it with the same type of unit. However, upgrade possibilities should be considered. For example, you may choose to increase or decrease the unit's holding capacity to accommodate a changing family. Or, you may opt to go tankless. 

    When looking for a water heater, consider these features:

  • Gallon capacity (40-gallon and 50-gallon heaters are the most common)
  • Recovery rate (the number of gallons the heater will heat in an hour)
  • Dimensions (width and height — physical space may limit your ability to upgrade your unit's capacity; will the heater fit in the space you have for it?)
  • Energy efficiency ratings (a sticker on the side should list the estimated annual cost of operation for the unit)
  • Before making repairs or purchasing a new water heater, check the nameplate on the side of your current unit. Here you will find helpful information including the tank capacity, insulation R-value, installation guidelines, working pressure, model and serial number. If you have an electric water heater, the nameplate will also list the wattage capacity and voltage of the heating elements.

  • How will you dispose of your old water heater? Check local codes governing disposal of such appliances.
  • Will you be able to physically handle the unit? Water heaters are bulky and heavy. You will need assistance.
  • Do you have the tools necessary to do the job? Water heater installation requires adjustable wrenches, screwdrivers, a hacksaw and pliers. You may also need a propane torch if your installation uses copper pipe.
  • Do you have time to do the job? Once you start replacing a water heater, you have to finish.
  • Caution

    If you intend to convert from electric to gas or vice-versa, or if you don't feel comfortable doing the repair or maintenance work, hire a professional.

    Caution

    Make sure your home is equipped with carbon monoxide detectors when gas-powered appliances are present.

    Why Professional Bio-Hazard Clean-Up Is Important

    1/9/2019 (Permalink)

    Bio-hazard contaminants should be considered very dangerous as they can pose a serious health risk.

    Hazardous biological materials are very dangerous. They include blood-borne pathogens, microorganisms that live in sewage, and chemicals left behind from producing illegal drugs. In order to make spaces livable again where sewage backups, violent crimes, and drug production have taken place, you need professional bio-hazard clean-up.

    If you need professional bio-hazard clean-up in West Riverside City, contact the experts at SERVPRO today by calling (951) 351-8033.

    Advantages to Calling in the Pros

    Why not just clean up the area yourself? There are many reasons why it’s important to seek professional services.

    Exposure to bio-hazards could have serious health consequences

    The bacteria, viruses, fungi, parasites, and other pathogenic substances found in biological hazards may be inhaled, swallowed, or permitted to enter the body through damaged skin or mucous membranes. Exposure can happen whether you try to clean up the scene yourself or simply enter the vicinity. Bio-hazard exposure is linked to several health consequences:

  • Skin irritation: Direct contact with bio-hazards could cause a rash.
  • Allergies: Even if you aren’t already allergic to any fungus, mold, dust, enzymes, or mites found at a bio-hazard scene, exposure to it could cause you to develop an allergy that stays with you for the rest of your life.
  • Infections: Tuberculosis, AIDS, and hepatitis are just a few infections you could contract if a bio-hazard scene isn’t cleaned up thoroughly.
  • Poisoning: Potentially toxic concentrations of toxic materials could cause poisoning.
  • Cancer: Hazardous chemicals are the most likely bio-hazards to have the potential to cause cancer.
  • The clean-up process is carefully considered

    Clean-up crews don’t jump into the restoration process until they carefully assess the situation and determine the fastest and most thorough way to go about it. Bio-hazard clean-up usually takes one day or less.

    Bio-hazard clean-up crews are specially trained

    Clean-up personnel are educated on the best ways of cleaning, disinfecting, and deodorizing a bio-hazard area to make it livable again. Proper training goes beyond learning how to safely remove bio-hazards from an area; it also includes how to dispose of these substances in proper accordance with the Occupational Safety and Health Administration (OSHA) and local health regulations.

    Professionals have the right tools and protective equipment

    Different clean-up situations require different equipment, and professionals understand that. They come equipped with face protection, personal respirators, protective gloves and clothing, sturdy boots, and any other gear needed for the particular situation. Then, they use disinfecting and deodorizing products to leave the scene as good as new.

    Professionals understand the legal requirements of bio-hazard clean-up

    Because bio-hazard clean-up is a dangerous job, it’s important to put liability in the hands of a professional bio-hazard removal company. They perform all the necessary safety protocol to reduce worker risk and abide by state sanitary codes so you don’t have to.

    Bio-hazard Emergency Tips - Until Help Arrives Guide

     After any bio-hazard or sewage contamination in your home or business, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Exposure to biological and chemical contaminants can pose serious health consequences.
  • Flood water can contain sewage, pesticides, and other contaminants.
  • Only do activities that are safe for you to perform.
  • What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.
  • What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
  •  Contact SERVPRO of West Riverside City When You Need Professional Bio-Hazard Clean-Up

    Dealing with a bio-hazard scene is stressful. Take some of the worry away by choosing SERVPRO of West Riverside City to conduct the clean-up and restoration process.

    24 Hour Emergency Service

    Bio-hazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible. SERVPRO of West Riverside City has water damage restoration specialists and has specific training and expertise to safely remediate bio-hazard contaminants.

    SERVPRO of West Riverside City proudly serves Riverside and all surrounding areas.

    Contact us online or by phone at (951)351-8033 to schedule your bio-hazard clean-up.

    Heating your Home Safely in Riverside City

    1/7/2019 (Permalink)

    There is something about the winter months and curling up with a good book by the fireplace. But did you know that heating equipment is one of the leading causes of home fire deaths? With a few simple safety tips and precautions you can prevent most heating fires from happening.

    BE WARM AND SAFE THIS WINTER!

    • Keep anything that can burn at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
    • Have a three-foot "kid-free zone" around open fires and space heaters.
    • Never use your oven to heat your home.
    • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions.
    • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
    • Remember to turn portable heaters off when leaving the room or going to bed.
    • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
    • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
    • Test smoke alarms at least once a month.

    Heating Equipment Smarts

    Install wood burning stoves following manufacturer's instructions or have a professional do the installation. All fuel-burning equipment should be vented to the outside to avoid carbon monoxide (CO) poisoning.

    Install and maintain CO alarms to avoid the risk of CO poisoning. If you smell gas in your gas heater, do do not light the appliance. Leave the immediately and call your local fire department or gas company.

    FACT

    Half of home heating fires are reported during the months of December, January, and February.

    NATIONAL FIRE

    PROTECTION ASSOCIATION

    The leading information and knowledge resource

    on fire, electrical and related hazards

    nfpa.org/education ONFPA 2017

    Call SERVPRO

    After the fire trucks are gone, your Riverside home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of West riverside City has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 

    Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

    Why Call SERVPRO?

    We’re Faster to Any Size Disaster 

    When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately, day or night, to your Riverside home or business. A faster response helps to prevent secondary damage and to reduce cost.

    We’re Fire and Water Damage Specialists

    As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician
  • Our Restore vs. Replace Mentality

    We clean and restore your property using specialized equipment and cleaning techniques. Our “restore first” mentality reduces interruption and gets you back to your life.

    Our Fire Damage Restoration Services

    Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  • Emergency Contact
  • Inspection and Fire Damage Assessment
  • Immediate Board-Up and Roof Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces
  • Cleaning and Repair
  • Restoration
  • Have Questions about Fire, Smoke, or Soot Damage?

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    Top Culprits of Water Damage in Riverside Homes

    1/2/2019 (Permalink)

    By knowing the top causes of water damage to Riverside homes, reduce the chance of water damage occurring to your home. Below are the top causes of water damage to homes, outside of a natural disaster like flooding.

    Refrigerator

    If you notice water pooling below your kitchen refrigerator, you most likely either have a water line that is leaking or a freezer that is not cold enough. Check the bottom of your freezer to see if there is standing water or ice forming. As the water or ice forms, it can melt and leak every time you open the freezer. If you don’t find ice or water forming at the bottom of your freezer, you may have a water line that is loose or leaking.

    The water line is used to make ice and sometimes provide water in the refrigerator door. The line is usually located in the back of the refrigerator and can be knocked causing a slow leak. It’s a good idea to occasionally check around your refrigerator for standing water and fix the problem before the water gets worse or causes damage to your floors.

    Dishwasher

    Much like your refrigerator, a dishwasher can leak water for a while until it is discovered. The water line and/or the drain to the dishwasher is usually connected at the back of the dishwasher and any leaks could take weeks or months to appear. While you can’t do anything about hidden leaks, the other commonplace that a dishwasher leaks is around the door. If the seals around the door have been cracked or compromised, water can leak out while it is running and pool below the dishwasher.

    It’s always a good idea to check on a regular basis around the bottom of your dishwasher for any standing water or signs of water. If you do find any signs, you can then further investigate to determine if it’s around the door or if it’s coming from the water or drainage line hidden behind your dishwasher.

    Washing Machine

    You can probably start to see a pattern here. While water can come through a damaged roof or windows or under doors, it’s common appliances and household items that are hooked up to water that tend to cause most water damage in homes.

    The washing machine is no exception to leaking, with its water intake and water drainage. Water can also leak out around the door of the washing machine from old or damaged seals. Just like your dishwasher, it’s important to regularly check around your washing machine for any signs of water leakage. Check the water hookup, water drainage, and around the door for signs of water.

    Toilet

    The water leaking from a toilet can be particularly bad. If the water is leaking from the back tank, then the water is most likely clean and while it is still bad, it’s not as bad of a situation if the water leaking is coming from around the toilet drain. Toilets usually drain the content of their bowl down underneath the toilet where it connects with the sewer drain. To prevent leaking and odors, the toilet drain is seated with a wax ring into the sewer drain. If your toilet is not completely bolted down or becomes loose over time, the wiggling can break the wax seal causing dirty, contaminated water to seep out below the toilet. If not discovered, this water can seep into the floor and cause serious water damage and most likely mold damage.

    If you notice your toilet wiggles, check for any signs of water leakage and tighten down your toilet. If you do find water, then you may have to buy a new wax ring and reseat your toilet although you might want to have a water damage professionals check for any water or mold damage

    Air Conditioner

    The last common source of water damage in homes is the air conditioner. Whether you have a central air conditioner or window ac units, they both can cause water to leak and damage your home. In both systems, the air conditioner typically creates a lot of condensation when running in the hot summer. This condensation is usually gathered in a pan where it then drains outside or into a drain. If the drain becomes clogged, the water in the pan can overflow and drip inside your home or into other parts of the air conditioner where it can promote mold growth.

    If you notice your vents are blowing air that smells moldy then you need to check for standing water or mold growth around the blower, filter, and cooling coils of the unit. You might also find water dripping or pooling around the unit. Again, just like your other appliances, it’s a good idea to regularly check your air conditioner as well as maintain it.

    If You Do Have Water Damage, Call the Pros

    If you do discover water damage from any of the above culprits or from other places like a leaky roof or burst pipe, it’s important to call water damage restoration experts at SERVPRO of West Riverside City as soon as possible. Water damage can quickly get much worse if not treated immediately. Water can seep and soak further into the floors and walls causing more damage and it can also promote mold growth if not removed and treated quickly. Hopefully, you don’t have any water damage and catch it in time by regularly checking the culprits above. 

    Give us a call today! - (951)351-8033

    7 (totally doable) New Year's resolutions that will change your life

    12/31/2018 (Permalink)

    Taking 10 minutes a day to do something you enjoy (like cuddling with your pet) is an easy goal with big return.

    Goals that take just 10 extra minutes a day (or less), and can lead to big improvements in your health and happiness.

    Does the New Year mean a new you — or another failed New Year’s resolution? Probably the latter for most of us, psychologists say, because thinking the flip of a calendar is enough to motivate us to ax all of our bad habits and behaviors is actually really unrealistic.

    First of all, we’re not always as committed to those resolutions as we need to be to actually be motivated to stick with them.  Instead of setting discrete, measurable goals for ourselves, we often set broad intentions, like exercise more. We don’t think clearly enough about how we will implement this change.

    Plus, there’s the fact that we only have so much willpower we can turn to help us stick to the new habits. When people try to make multiple changes, they put multiple demands on that limited willpower and end up failing.

    That means the more willpower it takes to skip the afternoon cookie break, the less you’ll have left to help you stick to your resolution to hit the gym that evening. Willpower — a type of mental energy — is actually fueled by glucose and can be strengthened and fatigued, just like our muscles.

    What does work when it comes to resolutions is setting goals that are specific and attainable, so you know exactly what you need to do to accomplish it — and you do it.

    Here a few such resolutions you can try in 2019 that each take 10 extra minutes a day (or less), and can lead to BIG, impactful improvements for your health, happiness and well-being.

    1. SET A DAILY INTENTION

    It can be as simple as deciding not to overreact if your kids or another family member gets on your nerves — or take a walk over your lunch hour instead of not leaving your desk. If you feel like you’re living on auto-pilot, starting your day by setting a daily intention can help you feel more in control of your life and your actions. And over time, those intentions can each serve as a small step toward big changes, she says.

    1. CROSS OFF THE TOUGHEST TASK ON YOU TO-DO LIST FIRST

    Figure out the toughest, most important or most intimidating task you want to get done by the end of the day and tackle it first.  That way it’s done, so it’s not hanging over your head or stressing you out the rest of the day.

    1. START A BELLY BREATHING HABIT

    Shallow breathing keeps our bodies in that high-stress, fight-or-flight mode. But deep belly breathing sends a message to our brains to relax. Slowing down your breath can slow down the chatter in your head, and reduce stress and anxiety. (You may also find yourself thinking more clearly and sleeping better)

    How to do it: You can literally do this anytime and anywhere. Just, stop. Focus your attention on your breath. Let all your air out and take a deep inhale, then exhale, then repeat.

    1. TAKE THE STAIRS INSTEAD OF THE ELEVATOR

    Stairs are a great way to quickly get the body moving, the heart rate up, and increase your metabolic rate – no gym required. It’s not the only change you’ll need to make if you have big weight-loss goals or want to get from the couch to a marathon finish line — but it can be the first step to just get in the habit of moving more, which can encourage you to be more active in other areas of your life, too.

        5. APOLOGIZE AUTHENTICALLY

    Whether you got in a tiff with a friend, family member or colleague, get better at apologizing by doing what you can to reconcile the conflict, rather than hold a grudge.  It takes little risk and little time, but it can be intrinsically rewarding in a big way.  Being able to say you’re sorry and mean it, makes it easier to get back to a positive mood after going through something difficult.

    1. TELL A FAMILY MEMBER OR FRIEND ONE THING THAT WENT WELL EVERY WEEK

    Too often we get hung up on the little things that go wrong from day to day, rather than focusing on everything that’s going right and what we have accomplished.  Talking (out loud) about something that we’ve achieved helps us remember our true potential and the impact we’re having on the world around us.

    1. TAKE 10 MINUTES EVERY DAY TO DO SOMETHING FOR YOU

    It’s easy to get caught up in the whirlwind of work emails, after-school carpool schedules and life’s countless obligations. Spending 10 minutes of quality you-time could mean reading a magazine, meditating or playing with your pet. Focus on activities that not only make you feel good, but also relieve stress and improve your well-being (diving into a bag of potato chips or mindlessly scrolling through your Facebook feed are NOT the goal).

    And whichever resolution you choose, remember to be committed, celebrate the small successes as you do big ones and go easy on yourself.  Be ready for setbacks and forgive yourself when you fail (which you WILL do).

    Are You Allergic to Your Pet? Breathe Easy—You Can Still Keep Your Animal Companion!

    12/26/2018 (Permalink)

    Although many people have discovered the beneficial effects of caring for a furry friend, the fact remains that roughly 15 to 20% of the population is allergic to animals.

    The result? Countless pet parents in unhappy, unhealthy situations—and their beloved pets are the cause! Allergen is the medical term for the actual substance that causes an allergic reaction. Touching or inhaling allergens leads to reactions in allergic individuals. Symptoms can include red, itchy, watery eyes and nose; sneezing; coughing; scratchy or sore throat; itchy skin, and most serious of all, difficulty breathing.

    The most common pet allergens are proteins found in their dander (scales of old skin that are constantly shed by an animal), saliva, urine and sebaceous cells. Any animal can trigger an allergic response, but cats are the most common culprits. People can also become allergic to exotic pets such as ferrets, guinea pigs, birds, rabbits and rodents. There is no species or breed to which humans cannot develop allergies. Fur length and type will not affect or prevent allergies. Certain pets can be less irritating than others to those who suffer from allergies, but that is strictly on an individual basis and cannot be predicted.

    Once the diagnosis of a pet allergy is made, a physician will often recommend eliminating the companion animal from the surroundings. Heartbreaking? Yes. Absolutely necessary? Not always. Keep in mind that most people are allergic to several things besides pets, such as dust mites, molds and pollens, all of which can be found in the home. Allergic symptoms result from the total cumulative allergen load. That means that if you eliminate some of the other allergens, you may not have to get rid of your pet. (Conversely, should you decide to remove your pet from your home, this may not immediately solve your problems.) You must also be prepared to invest the time and effort needed to decontaminate your home environment, limit future exposure to allergens and find a physician who will work with you. Read on for helpful tips:

    Improving the Immediate Environment

  • Create an allergen-free room. A bedroom is often the best and most practical choice. By preventing your pet from entering this room, you can ensure at least eight hours of freedom from allergens every night. It's a good idea to use hypoallergenic bedding and pillow materials.
  • Limit fabrics. Allergens collect in rugs, drapes and upholstery, so do your best to limit or eliminate them from your home. If you choose to keep some fabrics, steam-clean them regularly. Cotton-covered furniture is the smartest choice, and washable blinds or shades make good window treatments. You can also cover your furniture with sheets or blankets which you can remove and wash regularly.
  • Vacuum frequently using a vacuum equipped with a HEPA (high-efficiency particulate arresting) filter or a disposable electrostatic bag. Other kinds of bags will permit allergens to blow back out of the vacuum.
  • Install an air purifier fitted with a HEPA filter. Our modern, energy-efficient homes lock in air that is loaded with allergens, so it’s smart to let in some fresh air daily.
  • Use anti-allergen room sprays. These sprays deactivate allergens, rendering them harmless. Ask your allergist for a product recommendation.
  • Clean the litter box frequently. Use low-dust, perfume-free filler. Clumping litter is a good choice.
  • Dust regularly. Wiping down the walls will also cut down on allergens.
  • Invest in washable pet bedding and cages that can be cleaned often and easily.
  • Decontaminating Your Pet

  • Bathe your pet at least once a week. Your veterinarian can recommend a shampoo that won't dry out his skin. Bathing works to wash off the allergens that accumulate in an animal’s fur.
  • Wipe your pet with a product formulated to prevent dander from building up and flaking off into the environment. Ask your veterinarian to suggest one that is safe to use on animals who groom themselves.
  • Note any symptoms of dermatitis exhibited by your companion animal. Dermatitis often leads to accelerated skin and fur shedding, which will up your allergen exposure.
  • Brush or comb your pet frequently. It’s best to do this outdoors, if possible. (The ASPCA does not recommend keeping cats outdoors, so make sure your feline is leashed if you take him outside.)
  • Taking Care of Yourself

  • If possible, have someone other than yourself do the housecleaning, litter box work and pet washing, wiping and brushing. If you must clean the house or change the litter, be sure to wear a dust mask.
  • Wash your hands after handling your companion animal and before touching your face. The areas around your nose and eyes are particularly sensitive to allergens.
  • Designate a “pet outfit” from among your most easily washed clothes. Wear it when playing or cuddling with your companion, and you’ll leave other clothing uncontaminated.
  • Find a physician, preferably an allergy specialist, who will make sure that your pet is the cause of your allergies and will help alleviate your symptoms. Medications and immunotherapy (desensitizing shots) can often allow you and your companion animal to remain together happily ever after.
  • Tips to prevent mold in your Kitchen and bathroom

    12/24/2018 (Permalink)

    Bathroom and kitchen mold can often be very frustrating. But hopefully with these quick tips you can learn the causes of bathroom and kitchen mold and how you can prevent it.

    8 Ways to help prevent mold growth in your kitchen:

    Cooking and eating both require a lot of food and moisture, which makes your kitchen a top-notch room for mold growth. Food spoils, water splashes, and crumbs can get everywhere. Implement the following 8 tips to prevent mold from growing in your kitchen.

  • Keep surfaces dry: Mold loves moisture, so it’s important to keep kitchen surfaces dry. Immediately wipe up spills on the floor, counter-tops, or table. Rinse and wipe out the sink after doing dishes. Make sure your dishes and cutlery are dry before putting them into cabinets.
  • Take out the trash: Leftover food, packaging, and other garbage makes your trash can a perfect place for mold to grow. Make sure to take out your kitchen garbage bin regularly to prevent mold growth.
  • Use the exhaust fans: Humid environments are ideal for mold. When you cook on your stove, moisture can flood the air and condensate around the area. To cut down on humidity, use the exhaust fans when you use the stove-top.
  • Clean the fridge: Old, spoiled food containers are one of the most common places to find mold in a kitchen. Clean out your fridge once a week to prevent food from spoiling and growing mold.
  • Watch your fruit and potatoes: It doesn’t take long for fruit or potatoes to start growing mold, so it’s important to examine all fruit and potatoes on a daily basis, especially if you don’t keep them in the refrigerator.
  • Clear the garbage disposal: Food can gather out of site within your garbage disposal. Even if your sink drains well, you should clean the disposal regularly. Remember to run it daily to clear out the debris. You should also pour vinegar down it weekly.
  • Wash your cutting boards: Food particles and moisture can settle into your cutting boards, which gives mold everything it needs to grow. Use vinegar to wash your cutting boards at least once a week.
  • Sweep and mop regularly: It’s easy for crumbs and other food particles to build up on your floor over just a few days. Sweep the floor every day, and mop it weekly.
  • 9 Tips to reduce mold growth in your bathroom:

    Mold loves dark, damp areas, which makes bathrooms an ideal environment for it to grow. Regular showers and baths keep the room moist, and various crevices provide perfect spaces for mold to flourish. However, you can help prevent mold growth in your bathroom with these nine tips.

  • Regularly Wash Your Rugs and Shower Curtain. These items retain water longer than other surfaces in the bathroom, so they are perfect targets for mold. Most rugs and fabric curtains can go in the washing machine, but read their tags for specific instructions. To clean plastic liners, simply soak them in your tub in either a mix of water and all-purpose cleaner or water and bleach for a half an hour. Replace these items as necessary.
  • Turn on the Ventilation Fan. Whenever you bathe or shower, make sure to turn on the bathroom ventilation fan. Keep it on until your bathroom is dry. The bathroom will, weather permitting, dry even faster if you open windows and doors.
  • Air Out the Curtain and Towels. After showering, make sure to extend your shower curtain. If it’s scrunched up, it will take longer to dry, and mold may start to grow in the folds. Hang up your towels and pick up any clothes off the floor so they will dry faster as well.
  • Check for Leaks. Regularly examine all bathroom fixtures. Don’t forget the pipes under the sink. Water from small leaks can provide the perfect breeding ground for mold.
  • Wipe Down Bathroom Surfaces. If you have a glass shower, make sure to squeegee the excess water off the glass panes before you hop out of the shower. Wipe any moisture accumulation off the bathroom walls and flooring as well.
  • Manage Household Humidity Levels. If your house is already humid, it will be more difficult for your bathroom to dry out after a shower. If your house feels humid you can use the AC or a dehumidifier to help.
  • Keep the Clutter Out of the Shower/Tub. Avoid storing toys, shampoo bottles, loofahs, and washcloths in the shower. These items often help retain moisture in the bathroom and all give mold an ideal location to grow and hide. Try storing bottles, washcloths, toys, etc. in wire hanging baskets, in mesh nets, or on hooks that will allow everything to drip dry.
  • Clean the Bathroom Weekly. Mold spores can remain dormant for quite some time while waiting for the right circumstances to grow. It’s important to regularly clean your bathroom even if there are no visible signs of a problem. Scrub your toilets, counters, sinks, tub, and walls. Don’t forget to dust as well. Clear out your drains as needed so water remains in sinks and bathtubs for less time.
  • Seal Grout Lines. If you have tile, it’s important to seal grout lines once a year. This will prevent mold from growing in between your tiles. You can usually use standard grout sealer.
  • While implementing these tips can help prevent mold growth, mold is persistent and, with the right conditions, can grow almost anywhere. If you find mold on your property, call us so we can start the mold remediation process.

    At SERVPRO of West Riverside City, we understand mold growth. We have the training and experience necessary to make your home “Like it never even happened.” Call us today at 951-351-8033 or request service online

    What to do if your roof is leaking in Riverside

    12/20/2018 (Permalink)

    This Riverside home experienced a roof leak due to rain.

    What to do if your roof is leaking?

    With winter coming upon us and approaching rainy season, there’s a chance for some possible roof leaks. A leaky roof can certainly cause a rain on any homeowner’s parade. Rainy weather is often when roof leaks get discovered. That's when it's too late for anything but a repair. No time to contemplate, no time to plan with the rain causing interior damage right now, just get to the phone and get a roofer there as soon as possible. But what can you do to temporarily stop the leaks from causing more damage until help arrives?

    First Things First - Deal with inside the house to minimize interior damage

    In most cases, a leak will slowly pool at the ceiling until it finds an escape route -- usually a penetration point like at a light fixture or heat register. After several hours, the leak will start to find multiple escape routes, making the leak look much worse than it actually is. To minimize your ceiling damage, find the wettest spot or a bulge in the ceiling and poke a small hole in the middle. Use a bucket to collect the draining water. 

    Second Step – Locate the point of entry

    Start with the inside, such as an attic. It will prove to be quite difficult to stop a leaky roof in the rain. Try to locate the leak but keep in mind that the leak in the ceiling and the leak in the roof may not align. If your roof covering is over a layer of plywood, then you should keep in mind that water will generally travel from the leak in the roofing material to the nearest joint in the plywood, depending on how the roof slopes.

    Third Step – Maintain the situation until help arrives

    Once you locate the point of entry from the inside, there are a couple of options for temporary repair such as roofing cement, roofing tape or a tarp. Available for purchase at any home improvement store, roofing cement or tape can be applied to the inside of the roof decking inside your attic, as well as to the outside of the roof. If you feel confident enough scale your rooftop, tarping is a quick and easy option to control any further leaking until your roofing contractor arrives. When using a tarp to cover your roof, a good rule of thumb is to cut the tarp so that it adequately covers the damaged area. Leave at least an extra four feet of tarp on each end to cover the roof damage. Secure the tarp with 2 x 4 boards. You can staple or nail the tarp to the boards, but be sure to use nails that are not so long that they will go through your roof.

    These steps will help you prevent further damage to your home until a professional can arrive. Keep in mind when hiring a roofing contractor you want to have a reputable company, someone who is going to stand behind their work. Your roof will last a long time so you don’t want someone working on it who is not a local, reliable company.

    Contact  if you have water damage from a leak in your roof. 

    If you are in Riverside and find yourself in this vulnerable position, make a call to SERVPRO of West Riverside City and let the professionals take over. After you have done all that you as a homeowner are capable of doing to lessen the damage, let the experts use both their knowledge, experience, and resources such as vacuums and fans to dry out the water and the damage that has already taken its toll.

    Next in the damage restoration process is to deodorize the building where it needs to treated. Depending on the assessed level of damage and the kind of water that did the dirty work--disinfecting may also be a necessary step to take. The goal is to get the residence or building structurally back to the standards it was at before the water accident. In some cases, further action may need to be taken such as structural repairs.

    Unfortunately, homeowners may learn that they are not covered like they thought--or hoped--that they were. When that happens, the cost of repairing water damage might default to the homeowner. If you are not sure if you are covered for flooding and other water damage, call your insurance company to find out what is what. If you choose to, add coverage and discuss your location, possible natural disasters in your region, and other related matters. Insurance is there to ease your worries for a price. Put those worries to rest and get the coverage you think you need so that you can continue to live your life with as few financial surprises as possible.

    So what happens when you need water damage restoration services for your Riverside residence? SERVPRO of West Riverside City Professionals concentrate on safely drying, deodorizing and disinfecting any areas flooded or damaged by water. Water damage in Riverside residences or businesses is not desirable, but there is hope and help to get you out of the mess you are in.

    Why Many Insurance Agents And Adjusters Use SERVPRO

    12/19/2018 (Permalink)

    We aim to make the insurance agent's and the claim adjuster's jobs easier

    SERVPRO of Riverside City has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. Here are a few reasons we’re trusted by so many insurance agents and adjusters:

    Fast Emergency Response

    Restoring commercial or residential property is the first priority at SERVPRO of Riverside City. Your insurance client will appreciate our immediate response and you will know we’re doing everything we can to limit the damage and the costs.

    Pretesting Reduces Claims Expense

    Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO of Riverside City performs pretesting on every loss so we can determine restorability.

    Claims Inventory Service

    SERVPRO of Riverside City can provide insurance agents and claim adjusters with an itemized loss inventory. We give you an Excel formatted report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

    Electronic Claims Information

    Our corporate Claims Information Center provides the fast, accurate information you need to make sound decisions, including:

    •    A complete electronic job file (by email or on paper)

    o    First notice of loss

    o    Detailed estimate

    o    Digital loss photos

    o    Scanned forms and paperwork

    •    Informative reports (including job cost data) to improve results 

    •    Performance comparison to industry standard

    Superior, Time-Tested Training

    Effective training is the best way to help ensure your clients receive the service they deserve. All SERVPRO of Riverside City crews are trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. We also conduct continuing education classes.  

    Vendor Qualification Compliance and Professionalism

    If you call SERVPRO of Riverside City, we will use only qualified vendors to service your clients. Our commitment means you receive:

    •    Access to the SERVPRO National Call Center to achieve prompt handling of your claims

    •    Assurance that our crew uses industry best practices

    •    Efficiencies through our insurance and file documentation requirements

    •    The benefits of our quality assurance program

    Serving Adjusters and Your Clients

    A SERVPRO of Riverside City professional's job is to reassure your clients, perform quality service, and report to you quickly. We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours. SERVPRO of Riverside City documented, measured performance increases value for you, your agency, your managers, and your clients.

    Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your competitive advantage.

    Insurance Services

    As a leader in fire and water cleanup and restoration, SERVPRO Franchise Professionals offer your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

     Why SERVPRO?

    The SERVPRO Difference - SERVPRO Franchise Professionals are uniquely qualified to keep claims costs down while still providing the best services possible for your customers.

    Large Loss Response

    No Restoration Project Is Too Large Whether it’s a large commercial project or a major storm event, the SERVPRO Disaster Recovery Team can provide help quickly.

    Training

    From initial training at SERVPRO's Corporate Training Facility to IICRC certifications, SERVPRO Franchise Professionals are highly trained in property damage restoration.

    SERVPRO offers both credit and non-credit courses for insurance agents, insurance adjusters and Real Estate professionals.

     The CE courses provide you with information to better service your customers

    These programs are designed to improve the knowledge of your staff regarding emergency mitigation. 

    Here are some of the Continuing Education courses that are offered by SERVPRO

    • Fire Damage Restoration
    • Understanding Mold in the Restoration Industry
    • Restorative Drying for Water Damage
    • Mitigation Awareness Response Seminar
    • Biohazard Cleanup

    Here To Help 

    The team at SERVPRO of Riverside City has specialized training and experience in fire restoration services, natural disaster prevention, natural disaster cleanup, and natural disaster restoration. 

    Call SERVPRO of West Riverside City (951.351.8033) anytime, 24/7.  

    Like it never even happened.

    Steps Towards Professional Commercial Fire Damage Restoration

    12/17/2018 (Permalink)

    Fire located at this Riverside Apartment Complex. We can handle any commercial building!

    Steps Towards Professional Commercial Fire Damage Restoration

    It is without a doubt that fire can be devastating; especially if it breaks out in business premises. Given the intensity of the loss that fire can cause in a commercial building, most of the business owners take up measures that could reduce losses. One of the most common and effective ways is to install fire sprinkler systems.

    In utility room fire or electrical fire, the fire sprinkler system can detect the heat change and ring the alarm as it opens up its valves. The rooms in the building are sprayed with a lot of water from the fire sprinkler system. Further, the alarm helps in evacuation and calling the local firefighters to respond to the utility room fire or electrical fire.

    Firefighters usually respond to a fire distress quickly because they know that utility room fire or electrical fire does not wait for anyone. They arrive with fire trucks and long fire hose to make sure that they can access any part of the building is important to back up fire sprinkler system. A fire truck is filled with a mixture of water and fire redundant chemicals not forgetting the pressure pumps that help in fire suppression.

    Firefighters can use cranes on the fire truck to hoist the fire hose and reach any height necessary. All the effort put by the firefighters in fire suppression effort also causes destruction as well as that caused by utility room fire or electrical fire damage. Firefighters are forced to break into windows and doors to ensure that fire hose has access to all areas under fire. Other than fire damage, the owners will have to deal with damages caused during fire suppression, smoke damage, and soot damage.

    After the last flame goes off, the work of the firefighters comes to an end, they pack up their fire hose and get into their fire truck and leave the area to wait for another assignment. The business owner now has a chance to have a look at the fire suppression aftermath. The scene is always heart breaking, charred mess, flooded floors, overturned furniture, choking smell from smoke damage and soot damage is all over. You cannot guess what needs to be done but thanks to the professional fire restoration services as they can handle any commercial fire damage restoration.

    Unlike the fire suppression efforts, the fire restoration service requires proper planning to avoid causing more damages and loss. For this reason, fire damage professionals have to begin with the inspection of the building to assess the extent of commercial fire damage. This gives them an opportunity to plan and come up with appropriate approaches to deal with the mess. In a short while, they list and remove items that can be cleaned or repaired and take it to their facility. They also do the documentation to ascertain your loss, which can also be used to file insurance claims.

    Fire damage restoration begins with the clearing of the charred mess and removal of floods caused by the fire hose. You will also be involved in each step to ensure that everything is, as you want it to be. The professional's commercial fire damage restoration services also ensure that all other damages such as soot damage, smoke damage and water damage is taken care. Soot damage would require repainting of the walls and cleaning ash from the vents. Smoke damage will call for deodorization of all the porous items and upholstery.

    You should not let time pass by after commercial fire damage before calling professional fire restoration services. The more you delay, the further will be the damages, especially through floods. It is also prudent to consider bringing back the business up on its feet before your clients get absorbed by your competitions.

    The most important thing is to make sure that you hire the right fire damage restoration experts. This could be achieved through a simple background check and contacting their reference for a tip off. Commercial fire damage may not bring back the losses, but it can help you have a platform to trudge on with your business.

    Visit SERVPRO of West Riverside City  for more information on fire damage.

     If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists
  • SERVPRO of West Riverside City has the training, experience, and equipment to handle large commercial fire damage emergencies.

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician
  • Commercial Fire Damage? Call Us Today – (951) 351-8033

    How To Clean Your Riverside Home Fast!

    12/12/2018 (Permalink)

    Three of our green cleaning products Carpet & Upholstery Green Clean, All Surface Green Clean, Window Green Clean

    So you have company coming in an hour and the house is a mess?

    Or maybe you’ve just been putting off those chores and want to get it over with as quickly as possible. So, how do you clean your house fast?

    When I was in college I worked a couple summers as a hotel maid and house cleaner.  I picked up a few tricks and I’m telling you that yes, you can clean an ENTIRE average size house in an hour but it takes work-and focus! No getting distracted while gathering up those old magazines, or checking your phone for the latest on Facebook.  If you keep moving and follow this guide you’ll have that house sparkling in no time!

    HOW TO CLEAN HOUSE FAST!

    Start at the Top

    No matter what room you’re cleaning, clean from the top down so that dirt and dust from higher surfaces falls on lower surfaces that haven’t yet been cleaned. Dust ceiling fans, then furniture wiping dirt directly on the floor. Clean all of the floors as your last step to remove the dirt and dust.

    Bedrooms-6 minutes per bedroom

    • Strip linens and remake beds. When making beds rather than hunch over tucking bottom sheets under the mattress use one hand to lift the corner while tucking the sheet with the other.
    • Clear all clutter, if you’re in a hurry gather clutter in a spare basket or bin for later organization and tuck out of sight in a closet.
    • Wipe down furniture with a dusting spray and microfiber cloth, working top to bottom.

    Bathrooms-7 minutes per bathroom

    • I like to clean all of my bathrooms at once-make a quick trip around all the bathrooms in the house to clear counters and spray counters and tubs with cleaner, allow to sit while you clean toilets and wipe down the outer toilet surface.
    • Go back and wipe down counters and rinse tub then clean mirrors.
    • Come back to clean the floors when cleaning the kitchen floor.

    Living/Dining Rooms-7 minutes

    • Clear all clutter.
    • Starting in one corner of the room and working around dust all surfaces top to bottom. (If you have blinds and/or ceiling fans, dust those first.)
    • Use an upholstery attachment and vacuum upholstered furniture.
    • Vacuum floors along with all house carpeting as last cleaning step.

    Kitchen-12 minutes

    • Load all dirty dishes in the dishwasher and fill sink with hot soapy water. If your stove top has removable burner pieces that need to be cleaned, place in water as well.
    • Clear counters.
    • Dunk sponge in hot water and squeeze out excess, wipe down cabinets, counters and other surfaces again working top to bottom. Rinse sponge in hot water as you clean-you’ll be amazed how much dirt comes off!
    • Wipe down appliances. 
    • Finish cleaning any stove pieces and replace.
    • Clean floors last along with all hard flooring surfaces in the house.

    Floors-15 minutes whole house

    • When vacuuming carpeted rooms work your way backwards out of the room moving quickly and without too much overlap to save time.
    • Vacuum, don’t sweep hard floors-use an attachment to get corners where dust and pet hair can accumulate. This helps prevent kicking dust into the air that will quickly settle again and aggravating allergies.
    • Steam mops or Hardwood Floor Cleaners  also make cleaning hard surfaces much faster than traditional mops, so I highly recommend investing in one of those to keep your cleaning quick!

    As a SERVPRO Franchise, we have access to SERVPRO Industries, Inc. resources and technology. Part of this includes the large range of cleaning products SERVPRO has developed. Over the years SERVPRO Industries has strived to develop green chemicals that are safe for your home and family as well as the environment. We have been members of the EPA’s Design for Environment (EPA/DFE) initiative for a longtime. This allows us access to resources that help in formulating environmentally friendly cleaning products, known as “Green” chemistry. Our most notable green cleaning products are highlighted below. 

    Carpet & Upholstery Green Clean #251: This product is designed for cleaning both carpet and upholstery. It is truly a “one product does all” in that it can be used as a spotter, pre-spray and in-line cleaner for use with a variety of equipment. 

    All Surface Green Clean #250: This is an environmentally friendly alternative to traditional surface cleaners. The product is designed as a one product cleans all for surfaces that can be wiped or mopped. It can safely be used on walls, ceilings, countertops, floors, etc. The exclusive formulation contains both ionic and non-ionic surfactants that are naturally derived and provide excellent multi-functional cleaning.

    Window Green Clean #249: This cleaner is an environmentally friendly alternative to traditional glass cleaners. The product is formulated with soft water to eliminate spotting and streaking.

    You should be able to handle most of the cleaning around your house, but for any of those tough stains - give us a call! We can help! SERVPRO of West Riverside City has the industry experience and expertise to provide a deeper clean than your basic home cleaning service. 

    We're here to make things easier for you.

    Need cleaning services?

    Give us a call today! - (951)351-8033

    Protect your home while your out of town this travel season

    12/10/2018 (Permalink)

    Do you have plans to head out of town for the holiday season? 

    Do you know how to prepare your home before you head out of town? Follow these tips to help prevent possible damage while you are gone.

    Water Damage

    The last thing you want to find on your return from a relaxing vacation is flooding and water damage in your home. There are a variety of potential causes of water damage. Plumbing and appliances in your home can malfunction and leak while you are away. When you leave consider turning off your water, or have someone come check your home regularly and have them flush your toilets and run several faucets to ensure they are working.

    Make sure windows are closed and sealed, and check to make sure there are no small leaks before you leave the home. A small leak can lead to significant water damage and potential mold growth.

    Examine the Flooring

    Depending on the type of flooring you have in each room of your home, you’ll want to look for different warning signs of water damage.

    In rooms with tile, laminate, or wood, look for warning signs such as:

  • Cracks
  • Warped, soft, or squishy areas along the surface
  • Bulges in the material (particularly with wood and laminate)
  • Look for white or dark stains on wood floors as well.

    Carpet can mask problems that lie beneath the surface. Watch for more obvious signs like wet spots in your carpeting, but also pay attention to any gradual rises underneath the floor. Damp, moldy smells can also be a sign of water damage.

    Check the Walls and Ceilings

    Walls can easily hide small leaks, but the water buildup will usually reveal itself in time. Regularly examine your walls and ceilings for the following signs of water damage:

  • Soft spots, potentially with a swollen appearance
  • Cracks in the drywall
  • Staining or any off-color areas
  • Wet spots
  • If you’re not the original owner of the home, you may want to look for areas on the ceilings and walls with a lot of localized paint buildup. Make sure the previous owner did not simply paint over water damage.

    Inspect the Bathroom and Kitchen

    It’s easy to neglect the cabinets beneath your sinks—especially if you don’t keep anything you regularly use down there. Check the area for the following signs of a problem:

  • Standing water
  • Condensation
  • Leaking pipes
  • Water stains
  • In addition to looking under the sink, you should inspect all fixtures for signs of wear including missing grout, leaks, rust, or mold. Examine your laundry room and water heater for similar potential signs of water damage.

    Survey the Attic and Roof

    You can often find signs of roof damage in your attic; however, these signs may go unnoticed since attics tend to be a low-traffic area. Examine your attic regularly to look for key indicators of potential problems.

    The insulation should be dry and in good condition. Pay attention to points where two roof planes come together and the flashing where the roof meets the walls. Watch for signs of damage such as:

  • Mold
  • Staining
  • Warped/cracked wood or drywall
  • Your roof is one of the largest surfaces of your home that is exposed to the outside elements. As such, even small problems, if unnoticed or ignored, can lead to potential home damage.

    After clearing debris that could hide potential problems, search your roof for signs of damage including:

  • Broken or damaged flashing
  • Missing shingles
  • Curled or cracked shingles
  • While you are outside, pay attention to the foundation of your home as well. Make note of any standing water along the foundation, as this can also indicate otherwise unseen issues.

    Mold Damage

    To help reduce the risk of mold growth while you are gone, make sure to clean your kitchen and bathrooms before leaving. Clean out your refrigerator before you leave and get rid of any food that might spoil while you are gone, such as milk, meats and produce. Spoiled food can cause bad smells and even lead to mold growth in your refrigerator and freezer. Also, clear out any perishable foods in your pantries, and don’t leave any food open. Be sure to take out your trash, especially if it contains spoiled food or other smelly items. Clean your sink drain and disposer to get rid of food buildup.

    Along with cleaning before you leave, check for any water leaks or wet spots. Wet, damp areas create a perfect environment for mold growth.

    Fire Damage

    Make sure your smoke detectors are in working order before you leave. Also unplug appliances like computers and TVs to reduce power usage, the risk of power surges damaging your devices and of cords shorting out and starting a fire. Finally, make sure your oven and grill are off before you leave.

    Burglary/ Vandalism

    This is one of the big concerns when leaving town. One of the biggest keys is to make your home look like it’s still occupied. Set lights on a timer in your home and have your mail and newspapers put on hold while you are out. Don’t say you are out of town on your answering machine or on social media. This tells the world that you are gone and that your home is unoccupied. Have a friend come check in on your home regularly. Make sure your doors are locked and windows closed and locked before you leave.

    We all want our homes to be safe while out of town. These tips can help prevent potential damage to your home. If things do happen while you are out, give us a call and we can get your home back to normal in no time. SERVPRO of West Riverside City can clean and restore most damage, from broken windows and other vandalism to water and smoke damage. Give us a call at SERVPRO of West Riverside City, 951-351-8033, to start the restoration process. We’ll make it “Like it never even happened.”

    Fire Safety and Candles in your Riverside Home

    12/6/2018 (Permalink)

    There’s a special beauty and tranquility to candles, but a lighted candle is also an open flame, and a potential fire hazard if not carefully monitored.

    In fact, accidental candle fires account for approximately four percent of all U.S. residential fires.

    A study by the U.S. Consumer Product Safety Commission suggests that 85 percent of candle fires could be avoided if consumers followed three basic safety rules:

  • Never leave a burning candle unattended.
  • Never burn a candle on or near anything that might catch fire.
  • Keep candles out of the reach of children and pets.
  • The National Candle Association urges consumers to always follow the basic rules of fire safety when burning candles.

    HOW TO BURN A CANDLE SAFELY

    BEFORE LIGHTING

  • Before burning, always trim the wick to ¼ inch. You can use a wick trimmer, nail clippers, or scissors. Long or crooked wicks can cause uneven burning, dripping or flaring.
  • When lighting a candle, use long matches or a long-reach lighter. Keep your hair and loose clothing away from the flame.
  • Always use a candleholder specifically designed for candle use. It should be heat resistant, sturdy, and large enough to contain any drips or melted wax.
  • Burn candles in a well-ventilated room.
  • Place the candleholder on a stable, heat-resistant surface. This will also help prevent possible heat damage to counters and table surfaces and prevent glass containers from cracking or breaking.
  • Keep the wax pool clear of wick trimmings, matches and debris at all times.
  • Avoid drafts, vents or air currents. This will help prevent rapid or uneven burning, sooting, and excessive dripping.
  • Follow the manufacturer’s recommendations on burn time and proper use. In general, it is recommended that candles do not burn for longer than four hours and cool for at least two hours before relighting.
  • WHILE BURNING

  • Never touch or move a burning candle. Never move a votive or container candle when the wax is liquefied.
  • Don’t burn a candle all the way down. For a margin of safety, discontinue burning a candle when 2 inches of wax remains (1/2 inch if in a container).
  • Place burning candles at least three inches apart from one another. This is to make sure they don’t melt one another, or create their own drafts that will cause the candles to burn improperly.
  • Extinguish a candle if the flame becomes too high or flickers repeatedly. Let the candle cool, trim the wick, and check for unwanted drafts before re-lighting.
  • Always keep the candle within your sight. If you are going to leave the room, be sure to first blow out all candles.
  • Always burn candles in a well-ventilated room. Don’t burn too many candles in a small room or in a “tight” home where air exchange is limited.
  • Never use a candle as a night light.
  • Be very careful if using candles during a power outage. Flashlights and other battery-powered lights are safer sources of light during a power failure. Never use a candle during a power outage to look for things in a closet, or when fueling equipment – such as a lantern or kerosene heater.
  • Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
  • Keep candles out of the reach of children and pets. Do not place lighted candles where they can be knocked over by children, pets or anyone else.
  • WHEN EXTINGUISHING

  • Use a candle snuffer to extinguish a candle. It’s the safest way to prevent hot wax from splattering.
  • Never use water to extinguish a candle. Water can cause the hot wax to splatter and might break a glass container.
  • Make sure the candle is completely out and the wick ember is no longer glowing before leaving the room.
  • Don’t touch or move the candle until it has completely cooled.
  • Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use.
  • Download a complete list of candle safety rules.

    WHAT MAKES A SAFE & QUALITY CANDLE?

    NCA invites you to view the webinar, What Makes a Safe & Quality Candle? This webinar is designed to to educate and inform the retail community on candle basics, safety standards, and testing of candle products. This is a must for compliance personnel and candle buyers.

    In this webinar, you will learn:

  • An Overview of Candle Basics: Wax and wick types, the difference between dyes and pigments, why fragrance does more than just smell nice, and how changing just one of these elements affects the entire candle.
  • The ASTM Safety Standards in Plain English: What it means when a flame is too high, what “secondary ignition” and “end of useful life” mean, and the requirements for glass and plastic containers, candle accessories, warning labels and more.
  • What to Ask For and Expect from Your Test Lab: What determines if a candle passes or fails the ASTM standards, the common causes of test failures, and what to do if you think you need additional testing.
  • Plus: Tips for Success and Q&A
  • CANDLE FIRE STATISTICS

    An estimated 8,700 residential fires are caused each year by the careless or inappropriate use of candles, according to the National Fire Protection Association (NFPA.)

    The National Candle Association urges consumers to always keep a burning candle within sight, keep candles away from anything combustible, and to keep candles out of the reach of children and pets.

    Roughly one-third of home candle fires start in bedrooms, says the NFPA. Avoid using candles in bedrooms or any place where people are likely to fall asleep.

    Three of every five candle fires started when something that could burn, such as furniture, mattresses or bedding, curtains, or decorations, was too close to the candle.

    In 16% of the fires, the candles were unattended or abandoned, according to the NFPA.

     *SOURCE: HOME CANDLE FIRES, FIRE ANALYSIS AND RESEARCH DIVISION, NATIONAL FIRE PROTECTION ASSOCIATION, DECEMBER 2015. BASED ON 2009-2013 ANNUAL AVERAGES

    Coping with Disaster and Understanding Disaster Events

    12/5/2018 (Permalink)

    Understand Disaster Events

    The emotional toll that disaster brings can sometimes be even more devastating than the financial strains of damage and loss of home, business, or personal property.

    • Everyone who sees or experiences a disaster is affected by it in some way.
    • It is normal to feel anxious about your own safety and that of your family and close friends.
    • Profound sadness, grief, and anger are normal reactions to an abnormal event.
    • Acknowledging your feelings helps you recover.
    • Focusing on your strengths and abilities helps you heal.
    • Accepting help from community programs and resources is healthy.
    • Everyone has different needs and different ways of coping.
    • It is common to want to strike back at people who have caused great pain.

    Children and older adults are of special concern in the aftermath of disasters. Even individuals who experience a disaster “second hand” through exposure to extensive media coverage can be affected.

    Contact local faith-based organizations, voluntary agencies, or professional counselors for counseling. Additionally, FEMA and State and local governments of the affected area may provide crisis counseling assistance.  The SAMHSA Disaster Distress Helpline is a national hotline dedicated to providing year-round immediate crisis counseling for individuals experiencing emotional distress related to any natural or human-caused disaster.

    As you recover, it is a good idea to make sure that you have updated your family disaster plan and replenished essential disaster supplies just in case a disaster happens again. You will always feel better knowing that you are prepared and ready for anything.

    Recognize Signs Of Disaster-Caused Stress

    Seek counseling if you or a family member are experiencing disaster-caused stress.  When adults have the following signs, they might need crisis counseling or stress management assistance:

    • Difficulty communicating thoughts.
    • Difficulty sleeping.
    • Difficulty maintaining balance in their lives.
    • Low threshold of frustration.
    • Increased use of drugs/alcohol.
    • Limited attention span.
    • Poor work performance.
    • Headaches/stomach problems.
    • Tunnel vision/muffled hearing.
    • Colds or flu-like symptoms.
    • Disorientation or confusion.
    • Difficulty concentrating.
    • Reluctance to leave home.
    • Depression, sadness.
    • Feelings of hopelessness.
    • Mood-swings and easy bouts of crying.
    • Overwhelming guilt and self-doubt.
    • Fear of crowds, strangers, or being alone.

    Easing Disaster-Caused Stress

     Talk to someone and seek professional help for disaster-caused stress.  The following are ways to ease post-disaster stress:

    • Talk with someone about your feelings - anger, sorrow, and other emotions - even though it may be difficult.
    • Seek help from professional counselors who deal with post-disaster stress.
    • Do not hold yourself responsible for the disastrous event or be frustrated because you feel you cannot help directly in the rescue work.
    • Take steps to promote your own physical and emotional healing by healthy eating, rest, exercise, relaxation, and meditation.
    • Maintain a normal family and daily routine, limiting demanding responsibilities on yourself and your family.
    • Spend time with family and friends.
    • Participate in memorials.
    • Use existing support groups of family, friends, and religious institutions.

    Ensure you are ready for future events by restocking your disaster supplies kits and updating your family disaster plan. Doing these positive actions can be comforting.

    Helping Kids Cope With Disaster

    Disasters can leave children feeling frightened, confused, and insecure. Whether a child has personally experienced trauma, has merely seen the event on television, or has heard it discussed by adults, it is important for parents and teachers to be informed and ready to help if reactions to stress begin to occur.

    Children may respond to disaster by demonstrating fears, sadness or behavioral problems. Younger children may return to earlier behavior patterns, such as bedwetting, sleep problems, and separation anxiety. Older children may also display anger, aggression, problems in school, or withdrawal. Some children who have only indirect contact with the disaster but witness it on television may develop distress.

    Recognize Risk Factors

    For many children, reactions to disasters are brief and represent normal reactions to "abnormal events." A smaller number of children can be at risk for more enduring psychological distress as a function of three major risk factors:

    • Direct exposure to the disaster, such as being evacuated, observing injuries to or the death of others, or experiencing injury along with fearing one’s life is in danger.
    • Loss/grief caused by the death or serious injury of family or friends.
    • On-going stress from the secondary effects of disaster, such as temporarily living elsewhere, loss of friends and social networks, loss of personal property, parental unemployment, and costs incurred during recovery to return the family to pre-disaster life and living conditions.

    Vulnerabilities in Children

    In most cases, depending on the risk factors above, distressing responses are temporary. In the absence of severe threat to life, injury, loss of loved ones, or secondary problems such as loss of home, moves, etc., symptoms usually diminish over time. For those that were directly exposed to the disaster, reminders of the disaster such as high winds, smoke, cloudy skies, sirens, or other reminders of the disaster may cause upsetting feelings to return. Having a prior history of some type of traumatic event or severe stress may contribute to these feelings.

    Children’s coping with disaster or emergencies is often tied to the way parents cope. They can detect adults’ fears and sadness. Parents and adults can make disasters less traumatic for children by taking steps to manage their own feelings and plans for coping. Parents are almost always the best source of support for children in disasters. One way to establish a sense of control and to build confidence in children before a disaster is to engage and involve them in preparing a family disaster plan. After a disaster, children can contribute to a family recovery plan.

    Meeting the Child’s Emotional Needs

    Children’s reactions are influenced by the behavior, thoughts, and feelings of adults. Adults should encourage children and adolescents to share their thoughts and feelings about the incident. Clarify misunderstandings about risk and danger by listening to children’s concerns and answering questions. Maintain a sense of calm by validating children’s concerns and perceptions and with discussion of concrete plans for safety.

    Listen to what the child is saying. If a young child is asking questions about the event, answer them simply without the elaboration needed for an older child or adult. Some children are comforted by knowing more or less information than others; decide what level of information your particular child needs. If a child has difficulty expressing feelings, encourage the child to draw a picture or tell a story of what happened.

    Try to understand what is causing anxieties and fears. Be aware that following a disaster, children are most afraid that:

    • The event will happen again.
    • Someone close to them will be killed or injured.
    • They will be left alone or separated from the family.

    Reassuring Children After a Disaster

    Suggestions to help reassure children include the following:

    • Personal contact is reassuring. Hug and touch your children.
    • Calmly provide factual information about the recent disaster and current plans for insuring their safety along with recovery plans.
    • Encourage your children to talk about their feelings.
    • Spend extra time with your children such as at bedtime.
    • Re-establish your daily routine for work, school, play, meals, and rest.
    • Involve your children by giving them specific chores to help them feel they are helping to restore family and community life.
    • Praise and recognize responsible behavior.
    • Understand that your children will have a range of reactions to disasters.
    • Encourage your children to help update your family disaster plan.

    If you have tried to create a reassuring environment by following the steps above, but your child continues to exhibit stress, if the reactions worsen over time, or if they cause interference with daily behavior at school, at home, or with other relationships, it may be appropriate to talk to a professional. You can get professional help from the child’s primary care physician, a mental health provider specializing in children’s needs, or a member of the clergy.

    Monitor and Limit Exposure to the Media

    News coverage related to a disaster may elicit fear and confusion and arouse anxiety in children. This is particularly true for large-scale disasters or a terrorist event where significant property damage and loss of life has occurred. Particularly for younger children, repeated images of an event may cause them to believe the event is recurring over and over.

    If parents allow children to watch television or use the Internet where images or news about the disaster are shown, parents should be with them to encourage communication and provide explanations. This may also include parent’s monitoring and appropriately limiting their own exposure to anxiety-provoking information.

    Use Support Networks

    Parents help their children when they take steps to understand and manage their own feelings and ways of coping. They can do this by building and using social support systems of family, friends, community organizations and agencies, faith-based institutions, or other resources that work for that family. Parents can build their own unique social support systems so that in an emergency situation or when a disaster strikes, they can be supported and helped to manage their reactions. As a result, parents will be more available to their children and better able to support them. Parents are almost always the best source of support for children in difficult times. But to support their children, parents need to attend to their own needs and have a plan for their own support.

    Preparing for disaster helps everyone in the family accept the fact that disasters do happen and provides an opportunity to identify and collect the resources needed to meet basic needs after disaster. Preparation helps; when people feel prepared, they cope better and so do children.

    Flooding After Wildfires in Riverside County – Reduce Your Risk

    12/3/2018 (Permalink)

    Flooding is the most common and costly natural hazard in the nation.

    Wildfires carry a one-two punch. After the damage caused by the wildfire, flooding is the most common and costly natural hazard in the nation. And, after the record-breaking wildfires in California, the risk of flash flooding and mud flows increase significantly. Even light rain can lead to devastating flash flooding and mudflows.

    Residents of California’s Riverside, Los Angeles, Butte, Ventura counties and surrounding areas are urged to protect themselves by planning evacuation routes, collecting supplies and purchasing flood insurance today. Even if your home was not directly impacted by the wildfires, you are at increased risk of flooding. All surrounding areas are at risk of flooding for up to several years. To learn more, visit FEMA-Flood-after-fire.

    Large-scale wildfires like Holy, Camp, Hill and Woolsey will dramatically alter the terrain and ground conditions. Normally, vegetation absorbs rainfall, reducing runoff. Wildfires, however, leave the ground charred, barren and unable to absorb water, creating conditions ripe for flash flooding and mudflow. Flood risk remains significantly higher until vegetation is restored—up to five years after a wildfire. Flooding after a fire is often more severe, as debris and ash left from the fire can form mudflows. As rainwater moves across charred and denuded ground, it can also pick up soil and sediment and carry it in a stream of floodwaters, which can cause more significant damage.

    A flood does not have to be a catastrophic event to bring high out-of-pocket costs; and you do not have to live in a high-risk flood area to suffer flood damage. Around 20 percent of flood insurance claims occur in moderate-to-low risk areas.

    Property owners should remember to:

    Buy Flood Insurance. Most standard homeowner’s policies do not cover flood damage. Flood insurance is affordable and important to protecting your investment. By law, there is a 30-day waiting period from the date of purchase until the flood insurance coverage takes effect.

    Just an inch of water in an average-sized home can cause more than $25,000 in damage. An average flood policy costs around $890 a year, and rates start at less than $516 a year for homes in moderate- to low-risk areas.

    Prepare Now. Gather supplies in case of a storm, strengthen your home against damage, and review your insurance coverages.

    Plan Ahead. Plan evacuation routes. Keep important papers in a safe, waterproof place. Conduct a home inventory; itemize and take pictures of possessions and the inside and outside of your home.

    For more information about flood insurance, please call your insurance agent or contact the National Flood Insurance Program Call Center (NFIP) at 1-800-621-3362 for information about the NFIP or questions about an existing policy.

    Visit the National Flood Insurance Program at FEMA National Flood-Insurance Program to learn more about flood risk and flood insurance.

    Getting Prepared-Evaluating your Property

    After a fire, it is important to thoroughly evaluate and plan for storm events in order to help protect your property. First, start by determining where water and debris are likely to flow and collect. Once you have located potential routes where water and debris may flow, plan and implement diversions in those identified flow pathways. Pay particular attention to steep, barren slopes, low spots, and high flow areas when planning for structure and property protection. General Precautions During a storm event, property damage can be attributed to stormwater runoff, debris (mud, rocks, branches, etc.), or both. When devising a protection strategy for your property, pay special attention to the following general rules:

    o Never underestimate the power of stormwater and debris flows.

    o Try to direct stormwater and debris flows away from any structures.

    o Avoid altering natural or existing drainage patterns in a way that might worsen conditions for you or your neighbor. Work cooperatively with your neighbor to achieve the best results.

    o Avoid trying to control or confine flows more than is absolutely necessary; remember that the water and debris flows need to go somewhere.

    o Place protection devices in such a way so as to deflect debris; do not try to create a dam or stop the flows in any way; this may cause flooding.

    o In extreme condition, board up windows as necessary to prevent debris from entering structures.

    o Protect your most valuable property first - your home; then consider what time and money are available to protect other less valuable objects such as swimming pools, landscaping, or other minor structures.

    o Be prepared to sacrifice the use of portions of your property to achieve the greatest amount of protection.

    o Don’t take unnecessary risks; if your debris control problems appear to warrant solutions beyond the scope of this guide, consult a competent expert such as a civil or geotechnical engineer or a landscape architect for additional advice.

    To get life back on track after flooding and storm damage, call  SERVPRO of West Riverside City 951-351-8033

    10 Reasons To Use SERVPRO of West Riverside City

    11/28/2018 (Permalink)

    People and businesses rely on SERVPRO to restore damaged property for many reasons. Here are just 10

    1. We Get It

    SERVPRO of West Riverside City understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.

    1. SERVPRO Is Qualified

    Our repair and restoration team members have the best training in the industry. SERVPRO of West Riverside City is among the top 10% of SERVPROs in the nation. Our results will create a measurable difference for you.

    1. We Respond To You Immediately

    You can reach us 24/7. When a disaster strikes we respond as quickly as possible. SERVPRO of West Riverside City can draw on more than 1,650 U.S.  locations to get the right equipment and right professionals to you faster than other companies.

    1. You’re Part Of Our Team

    We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.

    1. We Use The Latest Technology

    The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of West Riverside City to restore your property to preloss condition quickly, reliably, and more effectively.

    1. We Practice The Golden Rule Of Restoration

    Restoring property is less expensive than replacing property. SERVPRO of West Riverside City professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

    1. For Claim And Other Purposes, Your Loss Is Itemized

    SERVPRO of West Riverside City can give you an itemized loss inventory. You will receive an Excel formatted report and pictures of important items. 

    1. We’ll Help You Prevent Losses, Not Just Deal With Them

    Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Ready Plan. 

    1. We Handle Any Loss From A Natural Disaster—Big Or Small

    Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.

    1. We’re Approved, Certified, And Experienced

    We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry. 

    California, Help Is Here 

    The team at SERVPRO of West Riverside City has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup.

    Call SERVPRO of West Riverside City (951.351.8033) anytime, 24/7.

    We've served clients in Riverside, Corona, Murrieta, Placentia, Walnut, Menifee, Moreno Valley, Hemet, Redlands, Perris, Eastvale, Bloomington, Lake Elsinore, Rialto, and beyond. 

    SERVPRO of West Riverside City

    IICRC Certified

    Gary Shank

    Certified SERVPRO technician

    24 hour emergency service

    Riverside Residents, Learn How to Use a Fire Extinguisher

    11/26/2018 (Permalink)

    Remember the acronym P.A.S.S.

    Learning How to Use a Fire Extinguisher Can Help You For a Future Emergency

    It’s important to understand that with the proper training and education, fire extinguishers can save lives and property. Many adults might not know how or when to use fire extinguishers.

    A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate an extinguisher, the National Fire Association suggests remembering the word PASS: Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism. Aim low. Point the extinguisher at the base of the fire. Squeeze the lever slowly and evenly. Sweep the nozzle from side-to-side. Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. Refer to the back of this brochure to learn more about the different classes of extinguishers and the type of fire each are designed to extinguish.

    Class A: For use with ordinary materials like cloth, wood and paper.  Often found in homes and businesses.

    Class B: For use with combustible and flammable liquids like grease, gasoline, oil and oil-based paints.  Often found in homes and businesses.

    Class C: For use with electrical equipment like appliances, tools, or other equipment that is plugged in.  Often found in homes and businesses.

    Class D: For use with flammable metals Often found in factories

    Class K: For use with vegetable oils, animal oils and fats in cooking appliances. Often found in commercial kitchens (restaurants, cafeterias, catering businesses)

    Contact SERVPRO of West Riverside City if you experience fire loss.  Putting out a fire can be worse than the fire itself.  The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO of West Riverside City will provide timely response with mitigation services ranging from fire, smoke, and soot removal to contents.  Our services help ensure your property, belongings and memories are restored to preloss condition when possible.

    Thunderstorm Safety & How to Prepare- Tips from you neighbors at SERVPRO West Riverside City

    11/21/2018 (Permalink)

    Last months thunderstorms inspired us here at SERVPRO of West Riverside to share some thunderstorm safety information and give some tips on how to prepare for a storm.

    Did you know SERVPRO of West Riverside City is a proud partner with the American Red Cross? According to the Red Cross, A thunderstorm is considered severe if it produces wind gusts of at least 58 miles per hour. Every thunderstorm produces lightning, which kills more people each year than tornadoes or hurricanes. Heavy rain from thunderstorms can cause flash flooding, and high winds can damage homes and blow down tree and utility poles - causing widespread power outages.

    WATCH vs. WARNING

    Watch: Severe thunderstorms are possible in and near the watch area

    Warning: Severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property.

    Be Prepared

  • Learn about your local community’s emergency warning system for severe thunderstorms
  • Pick a safe place in your home for household members to gather during a thunderstorm This should be away from windows, skylights and glass doors that could be broken by strong winds or hail
  • Make a list of items to bring inside in the event of a severe thunderstorm
  • Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches
  • Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home
  • Make Preparedness Kit

  • Water—one gallon per person, per day
  • Food—non-perishable, easy-to-prepare
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First aid kit
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation & personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family & emergency contact information
  • Extra cash
  • Final Step

    Call SERVPRO of West Riverside City at 951.351.8033 if your home or business experiences damages from a storm. We have the resources to handle any size disaster.

    There's a reason they say we are "Faster to any Disaster!"

    For more information, visit the Red Cross website: Red Cross website

    Remodeling Can Lead To The Discovery Of Mold Damage In Your Riverside Home

    11/19/2018 (Permalink)

    SERVPRO of West Riverside City uses advanced mold remediation techniques and equipment

    Discovery Of Mold Damage

    There are several stories about people discovering pieces of the past, some of which were very valuable, while they were in the process of remodeling their home. Others end up finding problems. One of these more unpleasant discoveries sometimes includes different types of damage. It can often result in increased costs instead.

    Adding on to your home or upgrading it can end up with the discovery of mold damage. Few construction crews are qualified to handle the disposal of mold contamination. Without an expert in mold remediation and containment, contamination of other areas in your home can happen quite easily. SERVPRO has the ability to work alongside other crews to remediate mold correctly, so future problems do not become a reality.

    Our professional team members are trained according to IICRC standards, and then given experience working with other employees. Our customers receive the best of both types of training. When remodeling, or another kind of work, is ongoing, discoveries such as mold damage can be surprising. We can install temporary plastic sheeting if it has not already been put in place, or expand the area contained if needed. As the remodeling crew removes damaged materials, we can dispose of these pieces of drywall, wood, or other material correctly, and then check for more areas that are affected by mold patches.

    Giving your family the gift of an improved home is one that can be costly but is also well worth the price. Mold can put a dent in your investment, but the incorrect handling of an infestation of mold can make matters much worse. SERVPRO of West Riverside wants to help you protect your family and your investment from harm. Call us at (951) 351-8033 whenever you find mold growing out of control in your home so we can remediate things correctly for you.

    Most Common Causes of Water Damage in Your West Riverside Home

    11/14/2018 (Permalink)

    Call SERVPRO of West Riverside City if you have water damage in your home or commercial property, we are here to help! 951-351-8033

    Most Common Causes of Water Damage in the Home

    Sometimes, homeowners and property managers may need urgent West Riverside water damage restoration and not even be aware of it. At SERVPRO, we know that it's quite common for homeowners to assume that they won't don't need any help from the professionals until something dramatic like a burst pipe or heavy rain fall occurs.

    Though, it is far more normal for water destruction to come as a thief in the night, sneaking slowly throughout your home, causing graduation deterioration and damage. Standing water may also cause sanitary, and health issues, and will decrease your home's efficiency. Even worse, slowly-spreading West Riverside water damage can play host to mold colonies, weaken critical structural beams and cause other forms of widespread damage throughout your home.

    Here are a few common situations that could potentially lead to slow water destruction:

    Flat Roofs

    While many homes are perfectly legal with a flat roof, a more standard sloped roof is far more efficient and redistributing rainwater. Of course, most flat roofs are not completely flat and are build with a small slope, but if branches or other debris build up, water can deform and damage your roof.

    Leaky Plumbing

    Sometimes people dismiss leaking pipes and other parts of their plumbing system, assuming that it won't be a big problem. A water leak that affects your floor boards might be more than enough to invite toxic black mold into your home. Homeowners should check the acidity of their home water to make sure that the copper lining of their pipes is not being destroyed.

    Gutters & Drains

    When installed properly and clean, your gutter and drainage system should easily be able to disperse rainwater safely away from your home or building. Unfortunately, if gutters and drains get clogged with leaves and other debris, a dam can form, leading water to overflow its bounds and cascade down the walls of your home. When your walls start to become continually wet, they will begin to break down and cause severe damage to the structural integrity of your home or property.

    Other Problems

    Homeowners worried about these, and other potential sources of water destruction should contact their local Riverside city restoration professionals. A professional will be able to help you quickly restore your home to its full comfort. At SERVPRO West Riverside City, we have years of experience in helping homeowners and property managers quickly remove and repair water problems.

    Locally Owned Company with National Resources

    We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of West Riverside City is close by and ready to respond to your flood or water damage emergency.

    Earthquake Preparedness in Riverside City

    11/12/2018 (Permalink)

    Photo by Fema News Photo- The devastation after the San Francisco earthquake in 1989

    Tuesday, October 17, 1989:

    A powerful 6.9 earthquake shook San Francisco for a minimum of ten consecutive seconds...

    It was during the Game 3 warm-up. Some 12,000 homes were wrecked beyond habitability. Natural gas lines ruptured and set fires to buildings in the Marina district.

    Earthquakes can collapse buildings and cause heavy items to fall, resulting in injuries and property damage.  

    We all know that earthquakes are a common occurrence in California and other parts of the West Coast regions, but earthquakes can happen at any time of the year and occur without warning.  After the initial earthquake, the aftershock may follow.  Most are smaller than the initial earthquake but larger magnitude aftershocks also occur.   Earthquakes may cause household items to become dangerous projectiles; cause buildings to move off foundations or collapse, damage utilities, roads and structures such as bridges and dams, or cause fires and explosions. They may also trigger landslides, avalanches, and tsunamis.

    SERVPRO of West Riverside City wants to emphasize the importance of preparation before an earthquake strike.  By making an effort to be prepared and having a plan of action in place, you can lessen the impact a disaster might have on you, your home and your family.

    Learn and follow these steps now to PREPARE before, during, and after an earthquake.

    What to Do Before an Earthquake:

  • Make sure you have a fire extinguisher, first aid kit, a battery-powered radio, a flashlight, and extra batteries at home.
  • Secure items that could fall or move and cause injuries or damage such as; bookshelves, picture frames, mirrors, light fixtures, televisions, computers, hot water heaters, etc.
  • Learn how to turn off the gas, water, and electricity.
  • Make up a plan of where to meet your family after an earthquake.
  • Don’t leave heavy objects on shelves as they can fall during an earthquake.
  • Learn the earthquake plan at your school or workplace.
  • What to Do During an Earthquake:

  • Stay calm and stay put.
  • If you’re indoors, DROP to the ground; take COVER by crawling under a sturdy table or stand in a doorway. If under a desk or heavy table, cover your head and neck with your arms and HOLD ON until the shaking stops.
  • If there isn’t a desk or sturdy table nearby, crawl away from windows, next to an interior wall. Stay away from glass, windows
  • If you’re outdoors, stay away from building, trees, power lines or anything that might fall.
  • If you’re driving, move away from overpasses, stop slowly in a safe area and stay in your vehicle.
  • Don’t use elevators (they’ll probably get stuck anyway). Don’t run out of the building during the shaking as objects may be falling off the building and cause serious injuries or death.
  • What to Do After an Earthquake:

  • When the shaking stops, check yourself and others for injuries.
  • If the building is damaged, safely evacuate, go to an open space away from damaged areas.
  • Check water, gas, and electric lines for damage. If any are damaged, shut off the valves to avoid fire and hazardous leaks.
  • Be careful of around broken glass and debris
  • Inspect your chimneys for unnoticed damaged that could lead to fires.
  • Stay away from beaches. Tsunamis sometimes hit after the ground has stopped shaking.
  • If you’re at school or work, follow the emergency plan or the instructions of the person in charge.
  • If your home or business suffers from earthquake damage, call our professionals at SERVPRO of West Riverside City.  We can respond quickly and help make disasters, "Like it never even happened."

    Any Questions - Call Us Today 951-351-8033

    SERVPRO is a Proud Sponsor of the First Responder’s Bowl

    11/7/2018 (Permalink)

    SERVPRO First Responder Bowl at Cotton Bowl Stadium

    SERVPRO of West Riverside City is excited to announce that the Cotton Bowl Stadium football bowl game in f Dallas has been renamed the SERVPRO First Responder Bowl!  

    We’re proud to honor and support the service of all America’s First Responders.  These brave men and women keep our communities safe every day of the year. First Responders include firefighters, police, EMS workers, military members, and more.

    Kickoff is set for December 26, 2018 at 12:30 P.M. Central.  ESPN will televise the game, and tickets go on sale in September.  

    "We are proud to present the SERVPRO First Responder Bowl dedicated to honoring some of the hardest working men and women in our country," says CEO of SERVPRO Industries, Sue Steen. "We recognize the dedication and selfless acts of our First Responders and are honored to help highlight and celebrate the commitment of these everyday heroes."

    The 2018 SERVPRO First Responder Bowl is part of almost 90 years of history of games played at Cotton Bowl Stadium on the grounds of Fair Park in Dallas.

    “This is an exciting change, and we are humbled by the fact that an actual bowl game has been named exclusively for the first responders of this country,” says Dallas Fire Rescue Fire Chief David Coatney.

    “We are truly honored to have a bowl game here in Dallas named after the hard working men and women serving and protecting communities across this country. It always feels great to be recognized, and I know our officers and firefighters are touched by this overwhelming show of support,” says Dallas Police Chief, Ms. Renee Hall.

    SERVPRO has always had a very special relationship with America’s First Responders and we have a deep and strong appreciation for their efforts. Many times we follow them as “second responders” after fires, storms and other emergencies. It is a tremendous privilege to honor these brave men and women and spotlight their service and sacrifices made for us all. It’s hard to think of a more appropriate cause or a more appropriate sponsor for this game. 

    Visit First Responder Bowl for information as it becomes available.

    What Should Renters Do After A Riverside Apartment Fire?

    11/5/2018 (Permalink)

    Fire damages can be devastating.  Even when your home isn’t completely affected, fire damage victims still have to handle significant losses.  When you’re a renter at an apartment complex, many questions may enter your mind:

  • Is the apartment complex responsible for fire damage costs or am I?
  • Does my insurance cover my fire damage?
  • Where will I go?
  • How will I get all my stuff back?
  • How long will it take to get my apartment back?
  • Handling a fire damage can easily become overwhelming.

    We’ve helped many renters that have experienced a fire in their apartment in all of Riverside City.  Our team knows how to work with apartment complexes, landlords, and insurance providers to help restore your life.  We can help you, too.

    Apartment Fires and Insurance Claims

    When you call us to handle your fire damage restoration, you will be assigned a crew chief from our office.  Their responsibility is to establish a relationship with your insurance adjuster. They will communicate with them day to day about the status of your claim.  We’ll work with them to:

  • Establish your fire damage restoration coverage.
  • Ask for approval to clean and restore any contents that could be saved from the fire.
  • Ask for approval to clean your smoke and fire damaged clothing.
  • Ask for approval to store your contents as your apartment is being cleaned and restored.
  • Process and close your fire damage claim.
  • Content Cleaning (Household Items)

    Content is what we call everything that is inside your apartment.  They are all the belongings you and your family have inside.

    The first step when content cleaning is to identify all the items inside your apartment.  We separate them into two categories:

  • Salvageable.  These are items that can be cleaned, deodorized, and sanitized.  They are inventories and moved to our cleaning facility. Once they’re cleaned, we store them until you’re ready to receive them again.
  • Unsalvageable.  These are items that are permanently damaged and cannot be cleaned.  We do our best to identify these items and report them to your insurance company so they can determine the replacement cost.  Sometimes, the contents are so badly burnt that we cannot identify them. After we have identified everything we and send the inventory to your insurance company, we ask for your permission to dispose of them.
  • Trusted Leader in Fire Damage Restoration in Riverside California

    SERVPRO of West Riverside City  is a water damage restoration and fire and smoke damage restoration company in Riverside, California. With our crew responding immediately to jobs, we are faster to any size disaster.

    We are available for 24 hour emergencies every day of the year. We can be reac

    10 Things You Should Know About Mold

    10/29/2018 (Permalink)

    Mold in a residential home in Riverside

    Tips from our friends from United States Environmental Protection Agency (EPA)

    1. Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma and other respiratory complaints.
    2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
    3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
    4. Fix the source of the water problem or leak to prevent mold growth.
    5. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
    • Venting bathrooms, dryers and other moisture-generating sources to the outside
    • Using air conditioners and de-humidifiers
    • Increasing ventilation
    • Using exhaust fans whenever cooking, dishwashing and cleaning
    6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
    7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
    8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
    9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
    10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.
    Contact Us 951-351-8033 to ask a question, provide feedback, or report a problem.

    From EPA.gov

    Halloween Fires-Ensure that Halloween is a safe holiday for everyone in Riverside

    10/24/2018 (Permalink)

    Halloween fires occurred most frequently in the late afternoon and early evening hours, peaking between 6 p.m. and 7 p.m.

    Candle flames and flammable costumes can be a dangerous combination

    • COSTUMES: Flame-resistant fabrics, such as polyester and nylon, are best. They should be brightly colored or trimmed with reflective tape to make them visible to motorists at dusk and in the dark.
    • MASKS: Check that eye holes are large enough to allow full visibility and nose holes allow for adequate breathing.
    • CANDLES: Keep candle-lit jack-o-lanterns and other decorations where children cannot brush against the flame. Try LED lights instead.
    • TREATS: Put reflective tape on treat bags. No toys with small parts for children under 3.

    October is Fire Protection Month here in West Riverside and across the US

    10/22/2018 (Permalink)

    Pet Fire Safety

    Home fires are the most common disaster that the American Red Cross responds to – and also the most preventable. 

    • The best way to protect your pets from the effects of a fire is to include them in your family plan. This includes having their own disaster supplies kit as well as arranging in advance for a safe place for them to stay if you need to leave your home.
    • When you practice your escape plan, practice taking your pets with you. Train them to come to you when you call.
    • In the event of a disaster, if you must evacuate, the most important thing you can do to protect your pets is to evacuate them, too. But remember: never delay escape or endanger yourself or family to rescue a family pet.

    Prevent Your Pets from Starting Fires

    The National Fire Protection Association estimates that nearly 1,000 home fires each year are accidentally started by the homeowners' pets.

    The American Kennel Club and ADT Security Services have joined forces to provide the following tips:

    • Extinguish Open Flames - Pets are generally curious and will investigate cooking appliances, candles, or even a fire in your fireplace. Ensure your pet is not left unattended around an open flame and make sure to thoroughly extinguish any open flame before leaving your home.
    • Remove Stove Knobs - Be sure to remove stove knobs or protect them with covers before leaving the house - a stove or cook top is the number one piece of equipment involved in your pet starting a fire.
    • Invest in Flameless Candles - These candles contain a light bulb rather than an open flame, and take the danger out of your pet knocking over a candle. Cats are notorious for starting fires when their tails turn over lit candles.
    • Secure Young Pets - keep them confined away from potential fire-starting hazards when you are away from home such as in crates or behind baby gates in secure areas.

    Help Firefighters Help Your Pets

    • Keep pets near entrances when away from home. Keep collars on pets and leashes at the ready in case firefighters need to rescue your pet. When leaving pets home alone, keep them in areas or rooms near entrances where firefighters can easily find them.
    • Affix a pet alert window cling and write down the number of pets inside your house and attach the static cling to a front window. This critical information saves rescuers time when locating your pets. Make sure to keep the number of pets listed on them updated.

    Fire Safety for Kids in West Riverside City

    10/17/2018 (Permalink)

    Teach children the importance of remaining at a safe distance from a stove

    Tips from our friends at American Red Cross

    A home fire is a devastating event, and one that you never count on happening. Your children are most at risk when this disaster occurs. In fact, children under five are twice as likely as other people to die in a home fire. Tragically, many home fires are started by children playing with dangerous household items – especially lighters and matches. Taking sensible precautions in the home and teaching your child how to escape from a fire can help your family avoid this type of heartbreak.            

    Prevent Your Child from Starting Fires

    The U.S. Fire Administration estimates that 300 people are killed and $280 million in property is destroyed each year as the result of children playing with fire.

  • Keep matches, lighters and other ignitable substances in a secured location out of your child’s reach. Only use lighters with child-resistant features.
  • Invest in flameless candles. These candles contain a light bulb rather than an open flame, and take the danger out of your child knocking over a candle.
  • Help Your Child Survive a Fire

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. Once a month check whether each alarm in the home is working properly by pushing the test button. Replace batteries in smoke alarms at least once a year. Immediately install a new battery if an alarm chirps, warning the battery is low.
  • Teach your children what smoke alarms sound like and what to do when they hear one.
  • Ensure that all household members know two ways to escape from every room of your home, and where to meet up outside..
  • Practice your fire escape plan at least twice a year and at different times of the day. Practice waking up to smoke alarms, low crawling and meeting outside. Make sure everyone knows how to call 9-1-1.
  • Emphasize “get out, stay out.” Only professional firefighters should enter a building that is on fire—even if other family members, pets or prized possessions are inside.
  • Use quick-release devices on barred windows and doors. Security bars without release devices can trap you in a deadly fire. If you have security bars on your windows, be sure one window in each sleeping room has a release device.
  • Consider getting escape ladders for sleeping areas on the second or third floor. Learn how to use them, and store them near the windows. 
  • Common Mistakes You're Making with Your "Small" Water Damage in West Riverside City

    10/15/2018 (Permalink)

    When Water Damage Strikes

    When finding themselves in the midst of a water damage event, many people immediately react by jumping in and cleaning up the mess. Beginning the restoration process as soon as possible is important, but starting before you have taken the necessary steps or know exactly what you are doing could actually make things worse in the end. To help avoid these mishaps, a few of the most common mistakes in water damage clean up are listed below. The most critical mistake to not make is failing to hire a professional restoration company to do the dirty work for you. SERVPRO of West Riverside City is your local expert to help you navigate the “waters”.

    Mistake #1- Not Having the Job Done RIGHT the First Time

    Adopting the “do it yourself” approach when it comes to water damage clean-up is often the go-to mindset. However, this is usually a more difficult process than people think. It can be a long process and following the proper procedures is very important. For example, if you neglect to begin airing out your home by opening up windows and doors for ventilation and using fans to dry things out as soon as possible, the damage will eventually be worse.

    Mistake #2- Not Being Completely Thorough

    As mentioned above, the water damage restoration process done right requires that you be very thorough. Cutting corners and major shortcuts will not make a big difference and can actually cause more damage. It is better to have the job done right up front, but it will not happen overnight. To ensure all the water is removed and mold will not begin to grow on and in your walls, ceilings, and carpet, you will want to make sure your contractor is certified to do the work needed in an appropriate time frame.

    Mistake #3- Waiting Too Long

    It can be tempting to put off dealing with flooding or water damage when it’s just a small incident, especially when life is hectic. Even minor flooding can lead to major damage in the long run. The water seeps into walls and flooring over time when not dried properly and can cause structural damage and mold growth. It’s not worth the risk to procrastinate. It could save you a lot of time, heartache, and money in the long run.

    Mistake #4- Not Involving a Certified Restoration Company

    Trying to tackle the water damage restoration process on your own is great undertaking. Having it done right the first time requires the proper expertise, the right equipment, and enough time to be as thorough as required. Though it may seem like you have the time and resources to clean it up, you will soon realize the process is more involved than originally thought. Should you ever find yourself in a situation where your home or business has been compromised by flooding or water damage, don’t hesitate to contact the professionals at SERVPRO of West Riverside City.

    Let SERVPRO of West Riverside City help you recover your property properly following a water damage event. Call us today – 909-351-8033.

    How to Prevent Outdoor Cooking Fires!

    10/10/2018 (Permalink)

    Place your grill at least 3 feet from siding, deck railings, eaves and overhanging branches.

    Grill fires cause an estimated $37 million in property loss each year.

  • Almost half of home grill fires happen between 5 and 8 p.m.
  • Fifty-seven percent of home grill fires occur during the months of May, June, July and August.
  • Patios, terraces, screened-in porches and courtyards are leading home locations for grill fires.
  • Seventy-nine percent of all home grill fires involve gas grills.
  • “Mechanical failure, malfunction” is the leading factor in the start of grill fires. Leaks or breaks of containers or pipes are often to blame.
  • Source: Grill Fires on Residential Properties 

    Grilling fire safety tips:

  • Only use grills outdoors, away from siding and deck railings.
  • Clean grills often and remove grease or fat build-up.
  • Make sure your gas grill lid is open before lighting.
  • Have a 3-foot safe-zone around grills and campfires. Keep kids and pets away from the area.
  • Dispose of coals after they have cooled in a metal can.
  • Never leave grills, fire pits and patio torches unattended.
  • Oct 7-13 is Fire Prevention Week

    10/8/2018 (Permalink)

    SERVPRO of West Riverside city increasing awareness of the life-saving and financial benefits of home fire sprinklers in our community.

    More than 50 percent of cooking fires are caused by grease according to the National Fire Protection Association (NFPA)...

    “Look. Listen. Learn. Be aware – fire can happen anywhere.”

    Prevent Kitchen Fires

    Did you know? Cooking is the main cause of home fires and fire injuries. You can prevent cooking fires. Take these steps to keep your family safe!

    Smoke alarms

    Three out of five home fire deaths result from fires in properties without working smoke alarms.

    • Choose interconnected smoke alarms, so when one sounds, they all sound.
    • Put smoke alarms inside and outside each bedroom and sleeping area. Put alarms on every level of the home.
    • Make sure your smoke alarms work. Your family is not safe if they can’t hear the smoke alarms.
    • Test smoke alarms every month and replace 9-volt smoke alarm batteries at least once every year.
    • Smoke alarms do not last forever. Get new smoke alarms every 10 years.
    • When you hear a smoke alarm, you may have less than 2 minutes to get everyone outside and safe.

    Fire Escape plan

    If there is a fire in your home, you could have less than 2 minutes to get out safely once the smoke alarm sounds.

  • Make a fire escape plan. Draw a map of each level of your home showing all doors and windows. Discuss the map with everyone who lives with you.
  • Plan two ways out of every room. Choose an outside meeting place in front of your home.
  • Make a fire escape plan around your abilities. If you need to use a wheelchair or a cane, make sure you can get to it easily and get out quickly. If you wear hearing aids or eyeglasses, put them next to your bed while you are sleeping.
  • Make sure all doors and windows open easily.
  • Practice your fire escape plan by having a home fire drill at least twice a year with everyone in the home.
  • If there is a fire in your home, get out and stay out. Never go back inside for people, pets or things.
  • Home Fire Sprinklers

    Installing sprinklers and smoke alarms in your home increases your chance of surviving a fire by more than 82 percent.

  • Safer fire service: The risk to firefighters is much less. Sprinklers reduce the heat, flame and smoke from a fire.
  • Fast response: Home fire sprinklers are more sensitive to heat than those found in businesses or industrial buildings. This means the fire will be detected much sooner.
  • Can blend with your home decor: You can buy home fire sprinklers in different colors. Some can be installed flush with the ceiling, so you will hardly notice they are there.
  • Reliable: Home fire sprinklers only spray when the temperature in the room rises quickly. The sprinkler above the fire is the only one that sprays.
  • Investment protection: Sprinklers can prevent devastating home damage by putting out flames quickly. Sprinklers can limit the damage caused by smoke and fire. They are less damaging than water damage caused by firefighting hose lines.
  • Easy installation: Installing a home sprinkler system in a home under construction or being remodeled requires a little extra piping and labor and greatly increases the safety of residents.
  • Low water requirement: Home fire sprinklers can be connected to the home water supply. They require less water than business and industrial systems.
  • Low cost: A sprinkler costs about $1.35 per square foot. This cost is about the same as upgraded cabinets or carpet.
  • Lower insurance: Installing a sprinkler system has the potential to lower insurance rates by 5-15 percent by meeting code requirements.
  • October is Fire Protection Month here in West Riverside and across the US

    10/3/2018 (Permalink)

    Tips for Making a Claim After a Fire

    When a fire damages your home in Riverside, CA, you may not be in the right frame of mind for making good decisions. The decisions you make regarding your fire insurance claim, however, can affect how much of the fire restoration is covered by your insurer. Here are three tips to help you think through the process rationally and hopefully get the settlement you need to restore your home. 

    1. Call Insurance Company

    One of the first calls you make after a fire has ravaged your home is to the insurance company. Timely reporting is essential to getting your claim processed and approved. As soon as the company receives your call, an assessor can be sent to review the damage and substantiate your claim. 

    2. Call Professional Restorers

    After a fire, your home is likely permeated with the odor of smoke and soot damage. Firefighters probably had to use a lot of water to put out the fire, resulting in water damage as well. Certified fire restoration specialists offer both smoke cleaning and water damage remediation to fix the problems in your home. They often offer board-up services to secure the house during the restoration process, and they can give you an estimate on what the repairs are going to cost, which can back up your claim with the insurance company.

    3. Don't Touch Anything

    Once you have made the necessary calls and the waiting begins, you may be tempted to start cleaning up the damage yourself. Fight the urge to do so. The insurance agent that comes to assess the damage needs to see it as it is, and without the knowledge and skills of the specialists, you may cause more damage. While you wait, it is a good idea to take pictures of the damage as long as it is safe to do so.

    You may feel powerless when your home suffers fire damage. By calling the appropriate professionals and waiting on their guidance, however, you can speed up the fire restoration process.

    October is Fire Protection Month here in West Riverside and across the US

    10/2/2018 (Permalink)

    As Fire Prevention Week approaches, the West Riverside City Fire Department encourages residents to “Look. Listen. Learn.” What does that mean?

  • Look for places fire could start.
  • Listen for the sound of the smoke alarm.
  • Learn 2 ways out of every room.
  • Every year, the majority of fire deaths in North America happen at home. Today’s home fires burn faster than ever. In a typical home fire, you may have as little as one to two minutes to escape safely from the time the smoke alarm sounds.

    Home Fire Escape Planning:

     • Home fire escape planning and drills are an essential part of fire safety. A home fire escape plan needs to be developed and practiced before a fire strikes.

    • A home escape plan should include the following:

    1. Two exits from every room in the home – usually a door and a window
    2. Properly installed and working smoke alarms
    3. A meeting place outside, in front of the home, where everyone will meet after they exit
    4. A call to 9-1-1 or the local emergency number from a cell phone or a neighbor’s phone Smoke Alarms

    • Smoke alarms detect and alert people to a fire in the early stages. Smoke alarms can mean the difference between life and death in a fire.

    • Working smoke alarms cut the risk of dying in a home fire in half.

    • Install smoke alarms in every sleeping room, outside each separate sleeping area, and on every level of the home, including the basement.

    • Test smoke alarms at least once a month using the test button.

    • Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond. Cooking

    • Cooking is the leading cause of home fires and home fire injuries. The leading cause of fires in the kitchen is unattended cooking.

    • Stay in the kitchen when you are frying, boiling, grilling, or broiling food.

    • If you are simmering, baking, or roasting food, check it regularly and stay in the home.

    • Keep anything that can catch fire away from your stovetop. Heating

    • Heating equipment is one of the leading causes of home fires during the winter months.

    • Space heaters are the type of equipment most often involved in home heating equipment fires.

    • All heaters need space. Keep anything that can burn at least 3 feet (1 meter) away from heating equipment.

    • Have a 3-foot (1-meter) “kid-free zone” around open fires and space heaters.

    • Purchase and use only portable space heaters listed by a qualified testing laboratory.

    • Have a qualified professional install heating equipment.

    • Maintain heating equipment and chimneys by having them cleaned and inspected by a qualified professional

    For more information on recovering from fire damage, contact SERVPRO of West Riverside City- 951-351-8033, were here to help our neighbors

    How To Safely Put Out a Grease Fire

    9/27/2018 (Permalink)

    More than 50 percent of cooking fires are caused by grease according to the National Fire Protection Association (NFPA)

    Your home’s kitchen is where heat, electricity, water, and grease come together. It’s no wonder, kitchen fires are the number one cause of home fires.  And the most common type of kitchen fire is a grease fire.  A grease fire is extremely dangerous as it can get out of control quickly and spread from the stove throughout the kitchen and other rooms of the house. 

    There are two common types of grease fires in the kitchen.  One is in the cooking pan itself and the other is under the burner in the drip pan. Often, drip pan fires result from previous cooking sessions. When something is spilled into the drip pan it cannot be cleaned until the burner and the stove has cooled.  It’s not uncommon for people to forget to go back and clean the drip pan, setting themselves up for trouble the next time they cook.    

    Here are some tips for preventing kitchen grease fires:

    1. Before cooking anything, make sure the burner is cool and wipe up any spills in the drip pan and around the burner before turning on the heat.
    2. The most common reason for a grease fire is leaving a hot pan unattended. Keep your eye on all pans while cooking.
    3. Pay attention to heat ratings for cooking oil. Some oils can be heated more than others before catching fire.  If you are cooking and the oil starts to smoke, it is too hot.  The flash point of a grease fire is 500 degrees Fahrenheit.  Grease will smoke furiously before it ignites, so if you notice smoke, turn down the heat immediately.
    4. Keep cookbooks, towels, paper towels and anything combustible away from the stove. A grease fire can quickly turn into a bigger fire if it catches onto other combustibles. 
    5. Avoid heating grease before putting food into it. Food can fall quickly into the grease and make it splash out, causing grease burns to you or hitting the heat source and catching fire.
    6. When deep frying, use a pan or cooking container designed for deep frying that will allow equal space of the grease and food contents above what you are frying. For example, if you are cooking chicken and the grease and chicken are three inches deep, the pan sides should be at least six inches deep. 
    7. Have a class ABC fire extinguisher in your kitchen. Experts recommend having at least three fire extinguishers in your home; in the kitchen, garage and main living area.
    8. If a pan does catch fire, the best thing to do is smoother it, by using an oven mitt and placing a lid on top of the pan or by using a fire extinguisher. NEVER throw water on the fire or try to run it to the sink or outside. 

    And if a kitchen grease fire does get out of control, resulting in damage or odor to your home, our experts at SERVPRO of West Riverside are here to help.  We can clean your home "Like it never even happened."   

    Prepare For Emergencies Now: Information For Pet Owners.

    9/25/2018 (Permalink)

    SERVPRO West Riverside City mascot, Ellie, is ready for any emergency!

    Preparing Your Pets for Emergencies Makes Sense. Get Ready Now.

    If you are like millions of animal owners nationwide, your pet is an important member of your household. The likelihood that you and your animals will survive an emergency such as a fire or flood, tornado or terrorist attack depends largely on emergency planning done today. Some of the things you can do to prepare for the unexpected, such as assembling an animal emergency supply kit and developing a pet care buddy system, are the same for any emergency. Whether you decide to stay put in an emergency or evacuate to a safer location, you will need to make plans in advance for your pets. Keep in mind that what’s best for you is typically what’s best for your animals. If you must evacuate, take your pets with you if possible. However, if you are going to a public shelter, it is important to understand that animals may not be allowed inside. Plan in advance for shelter alternatives that will work for both you and your pets. Make a back-up emergency plan in case you can’t care for your animals yourself. Develop a buddy system with neighbors, friends and relatives to make sure that someone is available to care for or evacuate your pets if you are unable to do so. Be prepared to improvise and use what you have on hand to make it on your own for at least three days, maybe longer.

    SERVPRO Emergency Ready Profile

    9/20/2018 (Permalink)

    SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

    Are You "Ready for Whatever Happens" in Riverside?

    Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

    The SERVPROEmergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

    By working with SERVPRO of West Riverside City to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

    Call us Today for a No Cost Assessment
    of Your Facility!

    What Happens When You Call Us?

    9/17/2018 (Permalink)

    Got Water Damage? Wonder What Happens once you Call?

    Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.
  • Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.
  • 48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.
  • More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
  • Here at SERVPRO of West Riverside City we specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Emergency Preparedness Month-Life Saving Skills for Riverside City

    9/12/2018 (Permalink)

    What You Should Know About Life Saving Skills

    • Know basic preparedness skills to protect your family and home.
    • Eliminate common electrical and fire hazards around your house and property.
    • Install smoke, carbon monoxide, and natural gas alarms and test them monthly.
    • Teach children what to do when they hear smoke, carbon monoxide, and natural gas alarms.
    • Place natural gas detectors on every level of your home and test them monthly.
    • Know how to turn off utilities like natural gas in your home.
    • Talk to your landlord or building manager about evacuation routes and fire safety.
    • Develop and practice a family communication plan and discuss it with your family.
    • Have emergency supplies in place at home, at work, and in the car.
    • Pay attention to alerts and warnings.
    • Know two ways out of your home in the event of a fire and practice evacuation plans.
    • Set some money aside from your income in case of an emergency.

    . Fire Safety

    • Do a fire drill with your children regularly.
    • Make sure your family knows two ways out of your home.
    • Identify two ways out of every room when making your fire escape plan.
    • Meet with your landlord or building manager to learn about the fire safety features in your apartment building.
    • #DidYouKnow your apartment building should hold a fire drill with residents once a year? You should participate.
    • Know your apartment building’s evacuation plan, in case of a fire.
    • Identify each exit in your apartment building before an emergency like a fire.
    • Memorize the number in case you have to find the exit in the dark.
    • Talk to your family about what they should do in a fire.
    • Put smoke, carbon monoxide, and natural gas alarms on every level of your home and close to bedrooms.
    • Be sure your smoke, carbon monoxide, and natural gas alarms work by testing them monthly.
    • Get a smoke, carbon monoxide, and natural gas alarm with flashing lights or vibrating signals if you’re deaf or hard of hearing.
    • Keep electrical cords tangle free to help prevent possible fires.
    • Remove electrical cords from under a carpet or rug. It is a fire hazard!
    • Do not overload power strips. This can cause a fire.

    Power Outage

    • Create or update your emergency supplies with this list: Build a Kit
    • Get ahead of the next disaster by making sure you have emergency supplies: Build a Kit
    • Gather the supplies you may need if there is a power outage Build a Kit
    • Have emergency supplies at home in case there is a power outage.
    • Learn what supplies you may need when a power outage happens at Power Outage
    • Stock up on batteries for flashlights, radios, medical devices, and phones in case there is a power outage.
    • Always have extra batteries in your emergency kit: Build a Kit
    • Ask your doctor or health care provider about how you can prepare for a power outage if you have medical needs.
    • Make sure your loved ones who use medical equipment can keep using it if there is a power outage.
    • Have medication for at least three days in your emergency supplies.
    • If you have medical needs and rely on medical equipment, make a plan before a power outage or other emergency: Home Medical Devices That Require Electricity
    • Keep water, non-perishable food and other supplies at home.
    • Check the expiration date on your emergency supplies, and replace any old items.

    Natural Gas

    • Protect your family by putting natural gas detectors in your home.
    • Install natural gas detectors throughout your house.
    • If you live in an apartment, talk to your building manger or landlord about how to turn off the gas in an emergency.
    • Carbon monoxide is deadly, colorless, and odorless. Put natural gas detectors in your home to detect carbon monoxide.
    • If you ever smell natural gas, Get Out! Call 9-1-1 once you get to a safe distance from your house.
    • Know how to turn off the gas in your home in case you ever have a gas emergency.
    • #DidYouKnow most natural gas detectors can detect propane and carbon monoxide? Select a detector that can handle both.
    • Get a detector that can check for several types of gases including natural, propane, and carbon monoxide.
    • Save money and get a natural gas detector that can check for propane and carbon monoxide too.
    • Gas shut-off procedures vary by gas meter. Learn your proper shut off procedure and tell everyone in your household.
    • Practice the proper gas shut-off procedure for your unit, BUT do not actually turn off the gas when practicing.
    • If you turn off the gas in an emergency, get a qualified professional to turn it back on.

    Emergency Plan

    • Know your alerts and warnings. Download the FEMA app to stay informed: Mobile App#LifeSavingSkills
    • Have a plan before an emergency. Get prepared at Checklist
    • Keep important documents in a safe place like a waterproof and fireproof safe or box.
    • Discuss with your family how you will communicate if there is an emergency.
    • Decide and practice your emergency plan with your family.
    • Know several evacuation routes before an emergency happens.
    • Houses, apartments, and high-rise buildings have different evacuation considerations. Make a plan for each: ready.gov/plan-for-locations
    • If you live in a mobile home, create an emergency plan that includes alternate shelter locations and practice getting there.
    • Ask your neighbor about their plans during an emergency. You may be able to work together.
    • Know where all the exit doors and stairs are on your apartment floor. Put this info in your emergency plan.

    Financial Preparedness

    • Save for a rainy day, you never know when it may pour. Here’s how: Financial Preparedness#LifeSavingSkills
    • Emergencies will happen, but your savings can be your fall back plan. Start saving today!
    • Create a budget that includes putting money into an emergency fund every month. Financial Preparedness
    • Pay yourself first! Before you spend, put a little bit of it in your savings account. Financial Preparedness#LifeSavingSkills
    • 56% of adults can cover a $400 emergency. Be part of the growing number who are savers and have an emergency fund.
    • Life can be unpredictable. It pays to have an emergency fund for when life happens.
    • Teach your kids this simple Life Saving Skill: save some money now to be one-step ahead when an emergency hits.
    • Your emergency savings can help you get life saving items like food, shelter, and water in an emergency. Saving Tips: Financial Preparedness
    • Saving money is not only a good practice, but puts you in a position to help loved ones and your community after a disaster. Learn to save: Financial Preparedness

     Build A Kit

    Make sure your emergency kit is stocked with the items on the checklist below. Most of the items are inexpensive and easy to find, and any one of them could save your life. Headed to the store? Download a printable version to take with you. Once you take a look at the basic items, consider what unique needs your family might have, such as supplies for pets, or seniors.

    After an emergency, you may need to survive on your own for several days. Being prepared means having your own foodwater and other supplies to last for at least 72 hours. A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

    Basic Disaster Supplies Kit

    To assemble your kit, store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

    A basic emergency supply kit could include the following recommended items:

    • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
    • Food - at least a three-day supply of non-perishable food
    • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
    • Flashlight
    • First aid kit
    • Extra batteries
    • Whistle to signal for help
    • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
    • Moist towelettes, garbage bags and plastic ties for personal sanitation
    • Wrench or pliers to turn off utilities
    • Manual can opener for food
    • Local maps
    • Cell phone with chargers and a backup battery

    Download the Recommended Supplies List (PDF)

    Additional Emergency Supplies

    Consider adding the following items to your emergency supply kit based on your individual needs:

    • Prescription medications
    • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
    • Glasses and contact lense solution
    • Infant formula, bottles, diapers, wipes, diaper rash cream
    • Pet food and extra water for your pet
    • Cash or traveler's checks
    • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
    • Sleeping bag or warm blanket for each person
    • Complete change of clothing appropriate for your climate and sturdy shoes
    • Household chlorine bleach and medicine dropper to disinfect water
    • Fire extinguisher
    • Matches in a waterproof container
    • Feminine supplies and personal hygiene items
    • Mess kits, paper cups, plates, paper towels and plastic utensils
    • Paper and pencil
    • Books, games, puzzles or other activities for children

    Maintaining Your Kit

    After assembling your kit remember to maintain it so it’s ready when needed:

    • Keep canned food in a cool, dry place
    • Store boxed food in tightly closed plastic or metal containers
    • Replace expired items as needed
    • Re-think your needs every year and update your kit as your family’s needs change.

    Kit Storage Locations

    Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and vehicles.

    • Home: Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.
    • Work: Be prepared to shelter at work for at least 24 hours. Your work kit should include food, water and other necessities like medicines, as well as comfortable walking shoes, stored in a “grab and go” case.
    • Vehicle: In case you are stranded, keep a kit of emergency supplies in your car.

    Find out more about our Emergency Ready Profile. 

    It is a start up approach that provides the critical information needed to begin mitigation and recovery services.  It is designed to serve as a quick reference of important building and contact information.  By working with SERVPRO's Emergency Ready Profile, your business or home will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you get your property back in working order.

    Call us for more Information.

    National Emergency Preparedness Month in West Riverside City

    9/10/2018 (Permalink)

    Earthquakes

    An earthquake is the sudden, rapid shaking of the earth, caused by the breaking and shifting of underground rock. Earthquakes can cause buildings to collapse and cause heavy items to fall, resulting in injuries and property damage. Earthquakes can:

    • Happen anywhere – though higher risk areas include California, Alaska, and the Mississippi Valley;

    • Happen without warning;

    • Cause fires and damage roads; and

    • Cause tsunamis, landslides, and avalanches.

    If an earthquake happens, protect yourself right away. Drop, Cover, then Hold On!

    • If in a vehicle, pull over and stop.

    • If in bed, stay there.

    • If outdoors, stay outdoors.

    • Do not get in a doorway.

    • Do not run outside.

    HOW TO STAY SAFE WHEN AN EARTHQUAKE THREATENS

    Prepare NOW

    • Secure items, such as televisions, and objects that hang on walls. Store heavy and breakable objects on low shelves.
    • Practice Drop, Cover, then Hold On with family and coworkers. Drop to your hands and knees. Cover your head and neck with your arms. Crawl only as far as needed to reach cover from falling materials. Hold on to any sturdy furniture until the shaking stops.
    • Create a family emergency communications plan that has an out-of-state contact. Plan where to meet if you get separated.
    • Make a supply kit that includes enough food and water for at least three days, a flashlight, a fire extinguisher, and a whistle. Consider each person’s specific needs, including medication. Do not forget the needs of pets. Have extra batteries and charging devices for phones and other critical equipment.
    • Consider obtaining an earthquake insurance policy. Standard homeowner’s insurance does not cover earthquake damage.
    • Consider a retrofit of your building to correct structural issues that make it vulnerable to collapse during an earthquake.

    Survive DURING

    • Drop, Cover, then Hold On like you practiced. Drop to your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy furniture until the shaking stops. Crawl only if you can reach better cover without going through an area with more debris.

    • If in bed, stay there and cover your head and neck with a pillow.

    • If inside, stay there until the shaking stops. DO NOT run outside.

    • If in a vehicle, stop in a clear area that is away from buildings, trees, overpasses, underpasses, or utility wires.

    • If you are in a high-rise building, expect fire alarms and sprinklers to go off. Do not use elevators.

    • If near slopes, cliffs, or mountains, be alert for falling rocks and landslides.

    Be Safe AFTER

    • Expect aftershocks to follow the largest shock of an earthquake.
    • Check yourself for injury and provide assistance to others if you have training.
    • If in a damaged building, go outside and quickly move away from the building.
    • Do not enter damaged buildings.
    • If you are trapped, cover your mouth. Send a text, bang on a pipe or wall, or use a whistle instead of shouting so that rescuers can locate you.
    • If you are in an area that may experience tsunamis, go inland or to higher ground immediately after the shaking stops.
    • Save phone calls for emergencies.
    • Once safe, monitor local news reports via battery operated radio, TV, social media, and cell phone text alerts for emergency information and instructions.

    • Use extreme caution during post-disaster clean-up of buildings and around debris. Do not attempt to remove heavy debris by yourself. Wear protective clothing, including a long-sleeved shirt, long pants, work gloves, and sturdy, thick-soled shoes during clean-up.

    The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

    As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

    Are You Ready?

    The SERVPRO Emergency READY Profile

    Advantage A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency.

    – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster.

    – This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.

    – You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin.

    – This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information.

    – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

    Call Us Today To Get Started!

    National Preparedness Month in West Riverside

    9/6/2018 (Permalink)

    September is National Preparedness Month (NPM)

    Recognized each September, provides an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year. This National Preparedness Month will focus on planning, with an overarching theme: Disasters Happen. Prepare Now. Learn How.   

    Take time to learn lifesaving skills − such as CPR and first aid, check your insurance policies and coverage for the hazards you may face, such as flood, earthquakes, and tornadoes. Make sure to consider the costs associated with disasters and save for an emergency. Also, know how to take practical safety steps like shutting off water and gas.

    The devastating hurricanes and wildfires of 2017 reminded the nation of the importance of preparing for disasters.  Often, we will be the first ones in our communities to take action after a disaster strikes and before first responders arrive, so it is important to prepare in advance to help yourself and your community.

    This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. You can take simple steps:

    * Plan to stay in business

    * Encourage your employees to become ready

    * Protect your investment

    *Visit https://www.ready.gov/september

    We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can also contact SERVPRO West Riverside City to find out more on how to be ready when disaster strikes with the Emergency READY Program.

    Important Tips:

    • Keep your family safe. Install natural gas detectors throughout your house.#PrepareNow #NatlPrep

    • Commit to learning and sharing life-saving emergency skills with the  #UntilHelpArrives training http://go.usa.gov/x5Xcm #PrepareNow

    • What’s deadly, colorless, and odorless?

    • Carbon monoxide. Protect your family by installing a carbon monoxide detector #PrepareNow #NatlPrep

    • Do you know how to turn off the gas in your home? Learn how to in case you ever have a gas emergency in your home. #NatlPrep

    • Be prepared for a power outage by having enough food, water, & medicine to last for at least 72 hours: www.ready.gov/kit #PrepareNow

    • Whether you need batteries for your remote or flashlight, always make sure you have spare batteries handy in an emergency: www.ready.gov/kit #PrepareNow #NatlPrep

    • Never use candles for emergency lighting. Use flashlights and stock up on extra batteries. #PrepareNow #NatlPrep

    • Do you have emergency supplies? Get ahead of the next storm or wildfire by making sure you’re ready in case you are asked to leave your home: www.ready.gov/kit #PrepareNow

    • Replace all home smoke alarms when they are 10 years old. #PrepareNow #NatlPrep

    • Put smoke alarms on every level of your home and test them monthly. #PrepareNow #NatlPrep

    • Keep anything that can catch fire away from your stovetop. #PrepareNow #NatlPrep

    • Keep anything that can burn at least 3 feet from your furnace, water heater, and other heat-generating equipment. #PrepareNow #NatlPrep

    • Have chimneys and vents cleaned and inspected by a qualified professional at least once a year to prevent home fires. #PrepareNow #NatlPrep

    • Practice how to “Drop down onto your hands and knees. Cover your head and neck with your arms. Hold on to any sturdy covering until the shaking stops. More info at www.ready.gov/earthquake#PrepareNow

    • Do you know what to do when an emergency happens? Learn actions to save a life #UntilHelpArriveshttps://community.fema.gov/until-help-arrives #PrepareNow

    • Giving CPR to a person struck by lightning can save their life. Learn how to perform Hands-Only and how to use an AED to prepare for a health emergency. #PrepareNow

    Sewage Backup in Commercial Building in Riverside, CA

    9/5/2018 (Permalink)

    Sewage Backup in Riverside High School

    Work Place Water Damage is Restored by SERVPRO

    When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
     
    However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage.  Commercial water damage in Edison is surprisingly common year-round, and it can drastically effect the operation of your business. Here are some of the typical causes of water damage to commercial buildings. 
     
    1. Malfunctioning sprinkler systems 
    Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.  Be sure to have your sprinkler system inspected annually by professionals.

    2. Damaged appliances and equipment 
    This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water throughout your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
     
    3. Broken pipes and plumbing 
    Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. If you doubt the stability of some pipes contact a licensed plumber for a thorough inspection and assessment. 
     
    4. Backed up sewer lines 
    This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated water which can cause health effects and ruin products and office furnishings. SERVPRO of West Riverside City has certified technicians to deal with this type of water damage.
     
    If your business has suffered commercial water damage of any kind, SERVPRO of West Riverside City can get you back up and running again. Call us anytime at 951-351-8033 for fast help. Read more about sewage backups here.

    Water Damage in Upstairs Laundry Room, Riverside CA

    8/20/2018 (Permalink)

    Drying the subfloor and drywall in upstairs laundry room.

    When someone mentions they have a laundry emergency, most people’s first thought would be a red wine or grass stain, but here at SERVPRO of West Riverside City a laundry emergency is a much BIGGER deal! What you aren’t thinking about is without proper inspection and maintenance those appliances you rely on can really lead to a serious disaster in your home.

    Washing Machines typically run a few times per week in most homes, and the typical life expectancy of a washing machine is 10-11 years, during that time it can wash up to 5,000 loads. Washers come with 3 hoses filled with water: hot water, cold water and a drain, that gives that appliance 3 opportunities to suddenly leave you with a laundry room flood, or worse widespread water damage.

    To complete a full cycle of laundry you have to put those wet clothes somewhere, and it is convenient that the clothes dryer is located right next to the washing machine, right? No one forgets to throw in the laundry detergent when doing a load, but forgetting to dispose of your dryer lint, well that can cause BIG problems. Dryer lint is very combustible, the accumulation of lint in your dryer and vent can reduce airflow, causing your dryer to overheat. An improperly vented dryer can have dangerous consequences and is a leading cause of fire damage in homes.


    Steps to prevent a laundry emergency in your home:

    1. Inspect the hoses on your washing machine regularly, remember to check for leaks thoroughly but be sure not to disconnect them. The best way to check is to start a small load on a short cycle and make sure you don’t see any water, with each cycle. Better yet replace rubber hoses with a stainless-steel option, they have a longer life span.

    2. Give your washer some room, keeping it 6” away from the wall can help prevent the hoses from kinking. Also, make sure you don’t see a lot of movement, an imbalanced washer can move around enough to loosen or cause added stress on your hose connections.

    3. If you seem to have continued problems with your washer install a flood stopper. It’s placed on the floor near your washing machine and when it detects water it can shut off the water supply.

    4. It is recommended to have your dryer exhaust system cleaned at least twice a year. Make sure you remove lint from your filter and underneath it every time you start a new load. Don’t use dryer sheets and fabric softener and remove the back of the dryer regularly to remove trapped lint.

    5. Check that your dryer vent outside is lifting/venting properly. When installing the duct line keep it as short as possible to accumulate less debris. Keep the area around your dryer free of dust and other debris.

    Accidents sometimes happen even after taking proper precautions and performing routine maintenance in your home. We here at SERVPRO of West Riverside City have responded to dozens of calls for water or fire property damage caused by laundry emergencies. We specialize in the cleanup and restoration of residential and commercial property after fire, smoke or water damage. Our professional staff has the equipment, expertise, and experience to respond faster to any size disaster.

    If you have a laundry emergency caused by Fire/Water Damage! SERVPRO of West Riverside City is always here to help!

    Providing 24 Hour Emergency service, 7 Days a week, 951-351-8033 we are just a phone call away!

    Water Damage Prevention Tips

    8/13/2018 (Permalink)

    We all know what water damage to homes and businesses look like after a flood or a heavy rain. Oftentimes, events such as these are unexpected, and if we aren’t prepared for what may happen during a stormy season, we can suffer more water damage than we need to.

    • DO REGULAR INSPECTIONS. Take a good look around your home or place of business; are you prepared for wet weather? Do exterior doors fit as tightly as they should, and are both doors and windows properly weather-stripped? The roof of your office or warehouse needs to be well-maintained, too, to protect your machinery, product, and staff furniture from water damage. The parking lot or driveway of your home or business needs to have a well-planned drainage system so that clients, employees, and family members can get to and from their vehicles safely. If people have to wade in from their cars, floors will suffer, and a slip-and-fall accident due to wet floors can be a disaster. Inspect the parking lots of your business regularly for potholes, especially after a storm. If you know you’ll see a lot of run-off from the parking area, consider using sandbags. Low-lying buildings next to a parking lot full of water can end up flooding, and you will want to plan ahead to prevent that from happening.
    • DO REGULAR UPKEEP AND MAINTENANCE. Rain gutters and spouts need to be checked on a regular basis. If your rain gutters become clogged with debris such as dead leaves or small branches, they aren’t going to be able to drain away rain water. As water backs up, it can leak back into the walls of your building, sometimes without you knowing it, and you can find yourself with water damage, and even mold. These types of issues can be alleviated by regular maintenance.
    • COMMUNICATE WITH PUBLIC SERVICES. Power lines and telephone poles near to your home place of business can be an issue when storm season comes if they are not in good condition. Contact your utilities companies and have them come take a look prior to wet weather to make sure you, your business, and your employees and loved ones will be safe. Be aware of the condition of any large trees on your property. If the grounds of your place of business become saturated, a tree with an unstable root base can fall and create problems for you, your employees, and your customers. Some trees and plants are the city’s responsibility, depending on where they are placed. Make sure you know who to call should the time come.

    The team here at SERVPRO of West Riverside City is standing ready to help in any way we can! We have the expertise to handle water and fire damage, and specialize in mold remediation. If you have sustained water damage to your property, give us a call today at 951-351-8033, or visit  on our website: SERVPRO of West Riverside City

    SERVPRO - A Qualified Mold Remediation Company

    8/1/2018 (Permalink)

    Mold Growth in your Home

    Mold is a microscopic organism called fungi that can grow anywhere there is a damp or wet environment, a food source (ranging from wood to tile and other organic based materials), and high humidity. If certain types of mold didn’t exist we wouldn’t have cheese or penicillin, but there are other types of mold that can create major health concerns. Some molds growing in your home also produce mycotoxins that can pose serious health risks to humans and animals. When people touch or breathe in these mold spores they can elicit nasal and sinus congestion, induce runny nose and eye irritation, and provoke respiratory problems such as chest tightness and sneezing fits. At SERVPRO West Riverside City we are committed to the protection of your property and the health of your family, so we have cutting-edge mold cleanup and restoration packages to suit your home repair needs.

    The first step for eliminating mold is to investigate your home for any sources of major indoor moisture. Pay special attention to piping connected to the roof, plumbing leaks, backed-up sewers, and the space around the humidifier or air conditioning unit. If you are a tenant you want to alert your property manager of potential water damage areas that should be fixed immediately.

    One way that you can safeguard your home against mold is to improve the ventilation in your residence.  Not all heating or cooling systems circulate fresh air into your home, so in order to help keep your home well-ventilated you should consider using kitchen and bathroom exhaust fans, window or attic fans, or a window air conditioner with the vent control open. If weather permits it’s always helpful to keep the window open as well.

    SERVPRO Does Mold Removal and Remediation

    If you are suffering from unwanted mold in your home SERVPRO West Riverside City, a quality mold cleaning company, can help alleviate some of your stress. The goal of our dedicated technicians is to make sure you are comfortable in your home, and if we can’t, then we aim to make the process as quick and painless as possible.

    Give us a call for a mold inspection. 951-351-8033

    Fire Damage Restoration Tips in Riverside, CA

    7/30/2018 (Permalink)

    Contact us if you have any questions regarding a fire or smoke damage.

    Fire Restoration Help

    What To Do After A Fire

    • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
    • Keep hands clean so as not to further soil upholstery, walls and woodwork.
    • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
    • If electricity is off, empty freezer and refrigerator and prop doors open.
    • Clean and protect chrome with light coating of petroleum jelly or oil.
    • Change HVAC filter.
    • Tape double layers of cheesecloth over air registers.

    What NOT to Do After A Fire

    • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
    • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
    • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
    • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
    • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

    Have Smoke or Fire Damage? Call 951-351-8033

    Emergency Water Damage on Your Hands?

    7/25/2018 (Permalink)

    Water Damage Experts Ready to Respond 24/7 365 Days a Year

    Have A Water Damage Emergency? Call 951-351-8033

             What To Do After Flooding

    • Remove excess water by mopping and blotting.
    • Wipe excess water from wood furniture after removal of lamps and tabletop items.
    • Remove and prop wet upholstery and cushions.
    • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
    • Turn air conditioning on for maximum drying in summer.
    • Remove colored rugs from wet carpeting.
    • Remove art objects to a safe, dry place.
    • Gather loose items from floors.


      What NOT to Do After Flooding
    • Don't leave wet fabrics in place. Hang furs and leather goods.
    • Don't leave books, magazines or other colored items on wet carpet or floors.
    • Don't use your household vacuum to remove water.
    • Don't use television or other household appliances.
    • Don't turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

    Mold Growth Problems Riverside, CA and surrounding areas

    7/23/2018 (Permalink)

    Mold can be very dangerous. Before you do anything to it have someone with mold experience come and take a look at it.

    If you suspect that your home or business has a mold problem, SERVPRO of West Riverside City has the training, equipment, and expertise to handle the situation.

    What to Do:
    Stay out of affected areas.
    Turn off the HVAC system and fans.
    Contact SERVPRO of Flagler County for mold remediation services.

    What Not to Do:
    Don’t touch or disturb the mold.
    Don’t blow air across any surfaces with visible or suspected mold growth.
    Don’t attempt to dry the area yourself.
    Don’t spray bleach or other disinfectants on the mold.

    Call our office to speak with one of our claim specialists to schedule an appointment with one of our Estimators. From Estimation to Completion, our team is ready to take care of your water damage restoration needs.

    If you have a mold problem, call us today 951-351-8033.

    Trained Water Damage Restoration Technicians

    7/18/2018 (Permalink)

    At SERVPRO of West Riverside City we strive to be the best in the business. When a water disaster strikes your home, we will be there within the hour to help. Our skilled technicians will explain the process to you and promptly begin work. Our training program includes the following:

    • IICRC Training
    • Employee Certification Training
    • Initial Franchise Training
    • e-Learnings
    • Continuing Education Classes

    SERVPRO of West Riverside City offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation.

    Call our office at 951-351-8033 to speak with one of our claim specialists to schedule an appointment with one of our Estimators. From Estimation to Completion, our team is ready to take care of your water damage restoration needs.

    Fire Restoration, Riverside CA and surrounding areas

    7/16/2018 (Permalink)

    Fire Restoration

    Often times after a fire people assume everything is a loss. When hiring professionals like SERVPRO of West Riverside City the process of restoration can save a lot of the presumed loss.  

    Professionals can clean smoke damage and restore items affected by a fire, but they must be brought to the site as soon as possible to halt the ongoing issues that ash residue can cause. The first thing that ash does to the home is discolor most surfaces. Anything that is made of plastic or was close to the fire will start discoloring within minutes, and within several hours, fiberglass and finishes on appliances will begin to yellow. Metals may also tarnish. After a few days’ pass, the ash will cause walls to discolor permanently, along with clothing and upholstery. Wood and vinyl will need to be refinished or replaced, and metal will start corroding.

    The fire, smoke and soot are the expected result of the fire and most people do not think of the damage the water used to extinguish the fire can cause. It is equally important to extract the water and dry the structure properly. If not dried properly even more damage can result in the future.

    Quick action to hire professionals such as SERVPRO of West Riverside City helps keep costs down as prevention of further damage is key. Without quick action metals may need to be replaced, carpet will permanently discolor and glass may be severely etched. It will also become apparent that the odors caused by the disaster may still be present and intense enough to not only be distracting, but in some cases harmful.  Because ash is acidic, the longer it takes to hire experts, the more destruction it will cause.
    This entire process is very detailed, and hiring a professional like SERVPRO of West Riverside City that can be trusted to do the job right is imperative.

    Each disaster needs its own special attention to detail and that is why SERVPRO of West Riverside City has a team that will come and assess the damage and create a scope of work needed to take you through the entire process of remediation through reconstruction to make it “Like it never even happened”.  You may visit http://www.SERVPROwestriversidecity.com/fire-smoke-damage-restoration to learn more.

    SERVPRO of West Riverside City professionals stand ready to help you 24/7  365 days a year 951-351-8033

    Prepare for the unexpected, Water Damage, Flood or Storm

    7/11/2018 (Permalink)

    Download the app and have SERVPRO help you prepare for the next emergency that might happen to your home or business

    Emergency Preparedness

    is usually discussed a few times a year, particularly at the beginning of storm season and then left to collect dust on the corner of a desk. Everyone knows it’s an important subject however it’s one of those items that keeps getting pushed to the proverbial tomorrow. Most people have a “plan” to get out however very few people have a true plan to get back in.

    No one plans on a disaster, but you can plan to be “Ready for whatever happens” and SERVPRO of West Riverside City wants to help you. SERVPRO has a tool designed to not only help you before the storm but also prepare you to get back to business after the storm. The Emergency Ready Profile is a no cost assessment of your property containing pertinent information about utilities, account #’s, priority contacts including your insurance. The profile is compiled on an App compatible with your smart device, therefore this information is always at your fingertips.

    If you’re tired of looking at the unfinished plan on the corner of your desk and want to quickly and effectively make a plan to reduce business interruption as well as protect your property and investments

    Call SERVPRO of West Riverside City today 951-351-8033

    Prevent Mold Growth in Bathrooms, Riverside, CA

    7/9/2018 (Permalink)

    Mold Growth Behind Bathroom Cabinets

    Fighting mold in your bathroom? That’s because showers, sinks, bathtubs and toilets are each high producers of lingering moisture, creating the perfect environment for mold to grow in.

    The good news is, there are preventative measures you can take to help combat mold growth in these areas, and stop it from spreading to the rest of your home:

    1. Make sure your bathroom is properly ventilated. Ventilation is key in regulating the amount of moisture in the air and keeps it from settling on surfaces where mold can grow. If you have a fan, make sure it is on or a window is open while you are showering so the steam can be directed away from the rest of the room.
    2. Once you finish taking a bath or shower, allow your bathroom fan to run for at least 30 minutes longer. This will give the air time to circulate.
    3. Mildew-resistant materials to the rescue! If you have a shower curtain or window curtains in your bathroom, make sure they are mildew resistant so mold can’t grow on them.
    4. Wipe down your shower often. Wiping down your shower after using it removes any lingering moisture that otherwise would have no place to go.
    5. Wash your shower curtain. Many people forget this one, but you should always wash your shower curtain at least once a month! Not only will it keep your bathroom looking fresh and clean, it will help remove any mold spores that could potentially grow and wreak havoc on the material.
    6. NEVER leave damp laundry on the floor. Or any laundry for that matter. When damp laundry is left on the floor, it creates the perfect breeding ground for mold spores. It also can ruin your clothes!
    7. Repair any water leaks. If any drains, faucets, or pipes are leaking water, it creates a constant source of moisture for mold to live on and grow from. Fix leaks immediately to reduce the chances of mold.

    SERVPRO Helps You Prevent Mold Growth in Bathroom in Riverside, CA.

    If you find mold, or suspect you may have mold in your home, give SERVPRO of West Riverside City a call and we will come inspect it for you. 951-351-8033

    Sewage Backups Means Black Water Damage in Norco

    6/27/2018 (Permalink)

    This photo shows how we remove the affected flooring and drywall when dealing with a category 3 water emergency.

    Sewage backups are a dirty business—literally. Thankfully, we at SERVPRO of West Riverside City know exactly how to handle it. When toilets backup or start to overflow, sometimes it’s just a little toilet water that needs to be removed, but sometimes it is infinitely worse. The category of the sewage water (Category 1, 2 or 3) will directly affect how we treat the situation. With Category 1, we clean, disinfect and remove anything too saturated. On the other hand, Category 3 requires us to remove anything the water touched. Category 3 means you, the homeowner, could be in danger if we do not remove everything.

    A Norco homeowner recently experienced a Category 3 sewage backup. As with most sewage backups, it originated in the bathroom. It happened while the homeowner was not home, so when she returned it had already spread to other rooms. She knew she would need a professional to help her remove the damage, so she called her property manager who referred her to SERVPRO of West Riverside City. 

    As soon as the call came in, we sent our Project Manager to the home. His initial inspection found that the kitchen, bathroom and hallway were all affected. He also determined the water to be Category 3 sewage water, so he informed the homeowner anything the water touched would have to be removed for her safety. As soon as we had her approval (and the approval of her insurance), he called out our technicians.

    Our technicians ended up removing the lower cabinets in the kitchen as well as the backsplash and counter tops. From there, they moved to the bathroom where they removed the vanity, tile floor and shower tile. And then finally they moved to the hallway where they removed all the hallway carpet, baseboards and a foot of drywall. Once everything was removed we worked to disinfect every area and then we set up air scrubbers and dehumidifiers to make sure everything was dry and sanitary for the homeowner.

    She was so grateful for our work! She told us she could not have picked a better water damage company to come out to her home. Though her damage was extensive, she knew our ultimate priority was her safety and for that, she was grateful.

    To read more about what categories of water exist, click here.

    Call us today at 951-351-8033

    Should You Be Concerned About Cracks in Your Foundation?

    6/25/2018 (Permalink)

    This photo shows one kind of slab leak, a slow leak from a pin hole.

    The foundation underneath your home serves a very important purpose. It’s what keeps your house aboveground, deters moisture, and insulates your home against the cold weather. When that foundation starts to form cracks, it should make any homeowner concerned. This is because properly developed foundations are created to withhold natural settling that occurs when a house ages. This means that if you see cracks in your home’s foundation, something is not right. Because of its seriousness, SERVPRO of West Riverside City wants to help educate others on how serious cracks in a home’s foundation can be. 

    What’s the big deal with having cracks in a home’s foundation?

    It doesn’t matter where the cracks are located or how big or small they become, finding a crack in the foundation is never a good sign, as it means that the foundation itself is moving. Because the foundation acts as the platform for a house to be built on, having the foundation move around only leads to structural problems and damages to your home. When cracks start to form, it can lead to many unwanted scenarios or events. Here are just a few: 

    1. Water damage.

    If there are cracks in your foundation, that means that the cracks can act as an entranceway for water to enter your home and ruin the basement and other parts of your house. Along with that, the water can help make the cracks larger and spread at a faster rate, which only means more damage to your home. 

    2. Degrading foundation.

    When a foundation starts to degrade, the water entering can cause the foundation to erode at a faster pace, which can also cause serious damage to a home. 

    3. Termites.

    Nobody wants to deal with termites. Unfortunately, cracks in a house’s foundation can help invite them into your home. The cracks make it very easy for them to gain access to your home. Once the termites are there, the repercussions are costly and no fun. 

    How do cracks form?

    All three items mentioned above are clearly things that no homeowner ever wants to deal with. Oftentimes the damage is not as bad if the cracks in the foundation are found earlier on. So what should a homeowner do? It helps to know the background as to how these cracks are formed in the first place. Here are a few ways cracks can form on your house’s foundation: 

    1. Earthquakes.

    Living in Southern California, earthquakes are a common occurrence. Along with the damage they can do to your personal items inside your house, earthquakes can also affect the foundation of your home. The stronger the earthquake, the weaker your foundation can become. Along with that, smaller earthquakes can also make current cracks worse, so beware of the possible damages caused by earthquakes. 

    2. Improper mix solution.

    The actual creation of a house’s foundation is very important as to whether or not cracks will form. If the foundation mixture has too much sand or water, it will not set properly, which overtime, can cause the foundation to erode.  

    3. Exposure to extreme heat. 

    An intense amount of sunlight exposure can cause concrete to expand during the day. When the sun goes down, the concrete can go back to its normal position. Having this constant expansion and shrinkage occur can cause your foundation to crack. 

    4. Leaks in the plumbing. 

    Having to deal with water leaks in your house is a pain and often very time consuming. But when a leak happens, don’t forget to check your home’s foundation. If there is an excess amount of water leaking into your basement, this can cause pressure against the foundation, making it more vulnerable to cracks. 

    5. Droughts or floods. 

    Southern California’s recent weather has caused quite a bit of chaos. First, there was the statewide drought. Then El Nino brought possible flooding issues to some homeowners. Both cases are no good for a house’s foundation. Droughts and floods can change the typical soil pressure around the foundation, which can then cause it to move and eventually crack. 

    How Water Can Damage a Home’s Foundation

    Water can have a huge impact on a home. Whether it’s a pipe leak or a flood, the damage it can bring to the home is overwhelming.  But on top of that, water can create major problems with a home’s foundation. Here is how water plays a major role in a home’s foundation damage. 

    1. Soils make a difference. 

    We can’t always escape water. At some point, rain or snow will hit your home. But there are certain soils that drain better than others. Those made out of loam or sand typically have good drainage, which means these soils don’t provide an issue with foundation damage. However, soils made out of clay are expansive and tend to absorb water around them. When the soil expands, it surrounds the foundation of a home and creates a pressure against the foundation. As this pressure starts to build against the foundation wall, cracks start to form. 

    2. The absence of water hurts, too.

    The absence of water can actually damage your foundation as well. In times of drought, the previously saturated soil under the foundation shrinks. This leaves a void in the soil that supports it, which can make the foundation drop or sink, causing damage to the foundation as well as the structure it supports. 

    So, what can I do to prevent it? 

    After reading about all of the terrible effects and damages a cracked foundation can have on a home, you may be wondering to yourself, “what can I do to prevent all of this from happening to my home?” Fortunately, SERVPRO of West Riverside City has compiled a list of tips to help you prevent water damage and a cracked foundation to your property. 

    1. Clean your gutters.

    Cleaning your gutters on a regular basis can help ensure good drainage. This in turn can help prevent cracks to your foundation.

    2. Test your sump pump.

    In order to avoid cracks forming within your foundation, be sure to test your sump pump at least once a year. If it’s storm season in your area, be sure to check it more frequently.

    3. Fix the water leaks.

    Any visible leaks should be repaired as soon as possible, in order to prevent any future water damage. Be sure to check for dark spots on ceilings or pipes, as it can also be an indicator of water damage. Evidence of water damage has the ability to create cracks in the foundation. If your home shows any signs of water damage, be sure to contact SERVPRO of West Riverside City, as we are leaders in the water damage removal process. 

    How Cracks in a Home’s Foundation Can Create Slab Leaks

    Oftentimes, a crack in a house’s foundation can lead to a slab leak in your home, which is another thing no homeowner wants to deal with. Fortunately, SERVPRO of West Riverside City has lots of experience in dealing with slab leaks. 

    Recently, SERVPRO of West Riverside City received a call from a homeowner who realized that the carpet in their bedroom was very wet in a specific area, which had no connection to plumbing. Unsure of what to do, the homeowner reached out to their insurance agent who referred him to SERVPRO of West Riverside City. 

    When we received their call, we immediately sent out our Project Manager to inspect the damage. After looking around the area, he realized that the homeowner had a slab leak that ended up affecting the bedroom, bathroom and laundry room. He reached out to Crew Chief and his team of technicians started to get the project underway immediately. 

    The SERVPRO of West Riverside City team had to remove the wet baseboards in all the rooms and the padding in the bedroom, but they were able to save the carpet by floating it. They then set up dehumidifiers and fans to help the rooms dry out. 

    The homeowner was very happy and appreciated all of SERVPRO of West Riverside City’s help. They were thrilled that we were able to save their carpet and grateful for our quick service. They let us know that if they’d call us for their future water damage needs. 

    If your home has been affected by a cracked foundation or has any other signs of water damage, give SERVPRO of West Riverside City a call! We are happy to help with any water damage problems. 

    Slab Leak Affects Riverside Kitchen with Water Damage

    6/20/2018 (Permalink)

    Water Damage in Riverside Kitchen

    Water damage can happen to anyone at any time. Thankfully, you always have SERVPRO of West Riverside City at your disposal for any of your water damage remediation needs. Some of the calls we receive lead to projects that can be completed within a day or two, but others take a little bit longer. Depending on the damage, we will make sure to be at your house until the water damage is completely removed and safe for future living. We pride ourselves on our efficiency, so taking too much time should not be much of a problem.

    A homeowner in Riverside recently contacted us with a slab leak. His first call had been to his plumber, who came out and diagnosed the leak after the homeowner had noticed some damp laminate flooring. From there, the plumber told him that he needed to call a water damage company to take a look. The plumber recommended that he call SERVPRO of West Riverside City. 

    We immediately dispatched our Project Manager to the home to take a look at the damage. He found that the kitchen was luckily the only room affected, but unfortunately the damage was pretty extensive. He called our Crew Chief and technicians out to the scene to get the work started. 

    Our technicians ended up removing the lower cabinets as well as some drywall and laminate flooring. Then we set up air movers and dehumidifiers to make sure everything was completely dried all the way through and that mold would not be a threat in the future. Between the removal and the drying, the entire project took a full eight days to complete. 

    The homeowner was so happy with our work! Though it was a long eight days for him, he knew his home was safest in the hands of SERVPRO of West Riverside City and he would absolutely be calling us again in the future.

    Sewage Backup in Riverside High School

    6/19/2018 (Permalink)

    This photo shows a recent sewage backup in a Riverside High School.

    Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of West Riverside City have specialized training and equipment to quickly and safely clean contaminants like sewage.

    Toilet Overflow or Sewer Backup?
    Call Today 951-351-8033

    Water damage can be classified by the three types of contaminated water. SERVPRO of West Riverside City will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

    The three types of contaminated water:

    Category 1: "Clean Water"

    Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

    • Water from a clean source like a broken water line
    • If left untreated, can degrade into category 2 or 3

    Category 2: "Gray Water"

    Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

    • May contain bacteria and viruses
    • Can quickly degrade into category 3 if left untreated

    Category 3: "Black Water"

    Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup

    24 Hour Emergency Service

    Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible. SERVPRO of West Riverside City are available 24 hours a day, 365 days a year. We are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

    SERVPRO Offers Mold Damage Remediation in Riverside, CA

    6/13/2018 (Permalink)

    Mold Prevention

    With the summertime heat right around the corner, it isn’t uncommon to find moisture and heat coexisting on the same surfaces in your home.  Recently SERVPRO West Riverside City helped a distraught client that was headed out of town before he discovered harmful mold growing in his home.

    Our client was initially distressed because he was all set to go away when he noticed the hazardous green and black mold spots but he still didn’t want to cancel his travel plans. The experienced SERVPRO West Riverside City mold damage remediation team immediately rushed to his rescue to create a mold damage repair plan. SERVPRO of West Riverside City technicians identified, assessed, and cleared the mold in the structure of his home by using a specialized anti-microbial disinfectant treatment to prevent the spread of mold spores that can make one sick and spread infectious diseases.

    Mold poses the biggest health threat for infants, children, pregnant women, the elderly, and individuals with existing respiratory conditions.

    How to find Mold in your Home

    One way to detect mold in your home is to look out for any foul, musty odors. Often dangerous mold spores are located in air ducts and wall cavities and mold may not be seen but is still present. Mold grows rapidly in dark damp crevices so the best defense against mold damage is prevention.

    • Keep it clean: If you notice any musty odors, which can occur before the mold spots show up, use bleach, borax, or vinegar to disinfect the area thoroughly.
    • Do the laundry: During the summer many of us like to go swimming, but don’t leave soiled clothes out in places where they will not dry within an hour.

    If you are looking for mold damage repair in Riverside and surrounding areas SERVPRO West Riverside City can help alleviate some of your stress. The goal of our experienced technicians is to make sure you are comfortable in your home, and if we can’t, then we aim to make the process as quick and painless as possible.

    Call us at 951-351-8033 for a mold inspection!

    Water Leak Affects Two Homes in Riverside,CA

    6/11/2018 (Permalink)

    Equipement in place to start the drying process.

    One Water Leak Affects Two Homes

    At SERVPRO of West Riverside City, we understand that water damage can be rather stressful for a homeowner to deal with, especially if they are trying to tackle it all by themselves. Cleaning up water damage correctly and effectively requires knowledge, experience and the proper tools. That’s why it is so important to hire a professional water damage company like SERVPRO of West Riverside City to take care of the remediation process for you. We’ll get your home back to normal in no time at all, so give us a call today!

    A homeowner in Riverside called us after discovering water damage in his home. Originally, SERVPRO of West Riverside City was doing work on his neighbor’s home after a pipe had burst. However, the homeowners shared a wall, which caused the water damage to spread to the other house, affecting the living room, bedroom and their shared wall. Because their neighbors had used SERVPRO of West Riverside City to remedy the problem, the homeowner decided to give us a call.

    We immediately went out to the home to inspect the damage. The neighbor’s pipe burst did in fact affect the living room and bedroom. He knew this was the perfect job for SERVPRO of West Riverside City, so he called the rest of our crew out to get started on the remediation process.

    As soon as our technicians arrived, we began removing the drywall in both the living room and bedroom. Fortunately, the laminate flooring in the living room and carpet in the bedroom were dried in place.

    The homeowner was very satisfied with our work. He appreciated how fast our team responded to his call and was pleasantly surprised in our ability to remove the water damage in its entirety. 

    For more information on our water damage services, give SERVPRO of West Riverside City a call today! 951-351-8033

    SERVPRO helps Corona Homeowner after Regular Business Hours

    6/4/2018 (Permalink)

    Drying equipment in place to dry out drywall and flooring.

    At SERVPRO of West Riverside City, we understand that water damage can come and damage your home at any time and day of the week. Whether it’s a Saturday morning or a Monday night, water damage is most often unexpected and unwanted by homeowners. While many water damage remediation companies only operate during usual business hours, SERVPRO of West Riverside City is different. In order to help and respond to our customers’ needs as soon as possible, we are open every hour of every day of the week. No matter what time of day it is, our team will be at your house to remove the water damage in no time at all.

    We recently received a call from a homeowner in Corona, who happened to call on a Saturday evening for help. Homeowner explained to our call center that she had discovered leaking water from her toilet, which ended up causing water damage to multiple rooms. Not sure how to clean up the damage on her own, the homeowner decided to contact a water damage remediation company that was open 24/7: SERVPRO of West Riverside City.

    As soon as we got off the phone with the homeowner, we sent our Operation Manager, Gary, out to inspect the damage done to the home. After taking a look around, he detected water damage in the bathroom, hallway, closet and dining room.

    With a plan in place, the rest of our crew made their way over to the house to begin the cleanup process. In the bedroom, we had to float the carpet and remove some of the walls. In the hallway, we removed the hard wood flooring, but were able to dry the walls in place. We also removed some of the ceiling in the dining room. To make sure everything was completely dry, our team set up drying equipment in all of the affected areas of the house. 

    The homeowner was very pleased with our end results. She appreciated how fast our response time was and our ability to remove every sign of water damage in the home. We were happy to help!  

    Call us if you notice a water leak in your home after hours! We will be there to help no matter what time it is! 951-351-8033

    Unsure if Mold Is Affecting Your Home? This Checklist can Help.

    5/28/2018 (Permalink)

    Water Damage Goes Undetected and Mold Starts Growing. SERVPRO of West Riverside was there to help and make this Riverside Home safe to live in again.

    “You have mold.” 

    These are words no homeowner ever wants to hear. Not only is mold a hassle to remove, but if it’s not removed properly, it can also cause serious health problems and damage to a home. SERVPRO West Riverside City realizes how hazardous mold can be to a home and its residents. That’s why we offer excellent mold remediation services. However, there are certain warning signs that all homeowners should take into consideration. We at SERVPRO have compiled a checklist of ways to detect mold in their house. 

    How to Detect Mold 

    1. Something smells suspicious

    Mold has a very distinct smell. The odor typically has a musty or mildew scent to it. When mold is kept contained to one area of your home, you may notice an unpleasant odor when you enter that area. Mold can sometimes live within the walls of your home. This means that while you may not be able to visually detect it, mold can still be growing in your home, so if you smell something strange, this could be a sign of mold. 

    2. It might not just be seasonal allergies

    While it might seem like you only have a little winter cold, you might want to think again. A symptom of mold is that it can oftentimes leave you feeling sick. Depending on how sensitive you are to mold, exposure to mold can cause a runny nose, sneezing, red eyes, skin rashes, shortness of breath and other respiratory issues.

    3. Take a look around your house

    While not all molds are visible, many of them are. The easiest way to detect mold is by simply taking a look around your house. If you feel like there is a possibility of mold in your home, check out our Home Checklist that covers where you should be on the lookout for mold.   

    Spotting for Mold

    1. The colors of mold

    When inspecting for mold, it helps to know what kind of colors you should be looking out for. Mold comes in a variety of colors including, green, grey, brown, white and black.  The most common types of mold usually come in the shade of black. 

    2. Check water source areas 

    Because mold loves to grow in moist areas, it’s a good idea to look around areas where your water comes from. If you check places like your kitchen sink, laundry room, basement and bathroom early enough, you might be able to protect your home from further mold growth. 

    3. Look up 

    Do you find any water spots on your ceiling? This could possibly mean that you have a condensation or humidity problem. The water spots have most likely been caused by a water leak above the ceiling, which means your house could be the victim of mold.

    4. Look down

    Just like mold can affect your ceilings, it can also affect your flooring. Moisture, dust and dirt make the perfect landing spot for mold to grow. The biggest trappers of dust are typically carpets and tiles. Carpets contain moisture very well, so if you want to prevent mold, it’s important to consistently inspect your flooring for any water damage.  

    5.  Check your walls

    Do you have paint peeling or wall discoloration? This is a classic symptom of your wall being exposed to moisture. If you see this, it’s important to really take a closer look at your walls and if necessary, take action immediately. While it might just be the beginning of some tiny mold growth, it could actually be much worse. Mold might be growing behind the wall, and seeing it on the wall’s surface can be a sign that there is a larger problem underneath.

    6. Inspect your furniture

    There are certain pieces of furniture that molds likes to grab a hold of. Furniture made of wood or other organic materials are common places for mold growth. Upholstered furniture typically holds moisture well, which means it’s a perfect space for mold to grow. One way to prevent mold from reaching your furniture is to keep it away from your walls. If you have mold growing on your walls and your furniture is touching those walls, it is likely that the mold will then grab ahold of your furniture. Because of this, be sure to check inside your cabinets and cupboards as well. 

    7. Take a look at your windows

    During the colder months, windows and window frames can very easily become the victims of mold growth. Due to the cold outside air, condensation frequently forms on windows, which cools the glass.  If your windows are dirty, the combination of the moisture and grime add up to be a great spot for potential mold to grow. Be sure to clean your windows on a regular basis. Also, check the area around your windows where the frame meets the wall. 

    8. Always keep dry clothes

    Leaving wet clothes unattended for a long period of time can create mold. Keeping damp towels or wet clothing items for more than a day creates a very good possibility of mold growth. 

    9. Call SERVPRO!

    If you are unsure as to whether or not there is mold in your home, our SERVPRO team can help! We use various professional testing tools and equipment to examine whether or not your house has been exposed to mold. 

    If by chance you discover mold in any area of your home, call SERVPRO today! We are experts in mold remediation and removal. As soon as we receive your call, we are dedicated to making the remediation process as quick and as smooth as possible. The faster we are able to get to your home, the more affective we can be in removing any signs of mold. 

    SERVPRO’s Mold Remediation Process

    The process of removing mold from your home depends on the amount of mold growth and the types of surfaces on which the mold appears to be. We use certain antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Depending on the severity of the mold damage, SERVPRO will remove mold-infested pieces like drywall and carpeting if needed. 

    Do’s and Don’ts

    When it is determined that you do in fact have mold in your home, the hardest part can be waiting for the removal process to be completed. While it might be difficult, there are certain things that should and should not do while you wait:

    Do…

    - Stay out of affected areas.

    - Turn off the HVAC system and fans.

    - Contact a SERVPRO Franchise Professional for mold remediation services.

    Don’t…

    - Touch or disturb the mold. 

    - Blow air across any surfaces with visible or suspected mold growth. 

    - Attempt to dry the area yourself.

    - Spray bleach or other disinfectants on the mold.

    How to Prevent Mold in the Future

    Once the mold is removed from your home, there are certain things homeowners can do to help make sure that the mold does not come back. Here are a few tips on how to prevent mold in the future:

    1. Be weary of indoor humidity

    Higher than normal indoor humidity can support the growth of mold in a home. We recommend homeowners to keep the indoor humidity below 45 percent. 

    2. Clean up wet and water damaged areas as soon as possible

    Whether it’s a simple water spill or a disastrous flood, it is important to respond immediately to the potential water damage. The sooner you can dry up those water damaged areas, the more likely you can prevent mold from coming pack into your home. As soon as you discover the water damage, give SERVPRO West Riverside a call, as we also specialize in water damage remediation as well. 

    3. Repair your home’s gutters

    If the mold originated from a leaking roof, it is possible that there might be an issue with your gutters. In the future, be sure to clean them on a regular basis. If the damage is severe, you might need to repair or purchase new gutters all together. 

    4. Increase the airflow in your home

    As the cold winter temperatures start to kick in, the air doesn’t hold as much moisture as it does in the warmer months. That leaves the extra moisture to appear on your walls, windows, floors and other surfaces in your home. To prevent this from happening, it is essential to have good airflow in your home. Open doors throughout your home and move your furniture away from walls to let fresh air in and prevent the possibility of mold forming in your home. 

    Mold in a home will never be welcomed. It smells, it’s hazardous to our health and can be just plain gross. We at SERVPRO of West Riverside City understand that and are dedicated in helping our customers completely remove any and all types of mold in a home. If you discover mold in your house, contact SERVPRO today! 951-351-8033

    Slab Leak leave Behind Major Water Damage

    5/21/2018 (Permalink)

    Pin hole in pipe caused Water Damage in Riverside Home, affected several rooms with carpet and wood. SERVPRO was there to help immediately.

    Slab leak affects Riverside and Norco Homes

    At SERVPRO of West Riverside City, we see firsthand all the many ways a home can be affected by water damage. One of the most popular sources of water damage we see is water damage caused by a slab leak. A slab leak occurs when the water lines beneath your home’s concrete slab start to leak. When this happens, the leak can end up damaging multiple areas throughout your home. 

    But fortunately, companies like SERVPRO of West Riverside City exist to help remove the water damage from your home. Our staff has the experience and knowledge required to remove water damage properly and efficiently. 

    In the past few weeks, we have received quite a few phone calls from homeowners finding signs of water damage caused by slab leaks. Here are just a few of their experiences:

    Slab Leak Affects Multiple Rooms in a Riverside Home

    Our call center recently received a call from a homeowner in Riverside who had detected water damage in her home. Not sure how the damage originated, she decided to call her plumber for assistance. Her plumber stopped by and let her know that the water damage was coming from a slab leak. He repaired the leak and recommended that she call SERVPRO of West Riverside City for help with the water damage removal process. She gave us a call immediately.

    With our team of technicians present, we started by removing some of the laminate flooring in each room. Because of the severity of the slab leak, the laminate started to come up, which gave us no other option than to remove the affected areas. We then removed some of the affected drywall. To make sure that every ounce of water damage was completely removed from the home, we completed the project by setting up our heavy duty drying equipment in all the affected areas. 

    In the end, the homeowner appreciated our ability to remove all signs of water damage from her home. She let us know that if water damage affected her home in the future, she knew exactly who to call: SERVPRO of West Riverside City.

    Slab Leak Causes Severe Water Damage to a Norco Home’s Wood Flooring

    Another homeowner in Norco, CA reached out to us through our call center after he discovered some water damage affecting his wood flooring. Having never dealt with water damage before, he decided to go on Yelp and searched for the best water damage remediation companies in Riverside County. After reading several positive reviews, he knew that there was only one company he could go with: SERVPRO of West Riverside City.

    When we talked to the homeowner on the phone, he let us know that the damage seemed to be coming from a slab leak. We decided to send our technician, Gary, out to the home immediately to perform an initial inspection. After taking a look around the home, it appeared that the wood flooring as well as some drywall had been affected by water damage in the bathroom and hallway. 

    With a plan in place, the rest of our team made their way out to the home to begin the cleanup process. We ended up removing the affected drywall, but fortunately, we were able to save the wood flooring. By strategically placing drying equipment in the affected areas and drying out the saturated framing studs, there was minimal removal required.

    The homeowner was very impress with our results. He appreciated our hard work and excellent customer service. We were happy to help!

    Don’t let a slab leak ruin your home – contact SERVPRO of West Riverside City! Our team will help remove any and all signs of water damage from your home. Give us a call today and we’ll have your space back to normal in no time at all.

    SERVPRO of West Riverside City Specializes in Mold Remediation

    5/16/2018 (Permalink)

    Call us for a mold inspection of your Riverside, CA Home or Business

    Mold Detection

    Mold thrives in humid environments with excess water or moisture. It’s no surprise that mold often lurks in the rafters of old and worn roofs. Whether it is damaged drywall due to a leaky roof or harm to your ceiling, attics, floors, or walls, water damage can proliferate the spread of toxic mold if not eradicated promptly and efficiently. SERVPRO West Riverside City specializes in quality mold removal and mold remediation for your home as soon as the presence of mold is identified. Additionally, SERVPRO West Riverside City recognizes that a mold problem is really a moisture control problem and the key to getting rid of mold is identifying the source of excess moisture and squelching it. Therefore, our experienced technicians perform an assessment of your home that focuses on a specialized water damage removal and water damage restoration plan.

    Water leaks from a faulty roof on your home can be deadly and they can affect every single room in your home. We know you want each room in your home to have breathable, sanitary air, but when water damage has taken place this is not always possible without outside intervention. Oftentimes the mold growing in your attic has made itself at home and must be attacked with a powerful fungicide. In the kitchen the water damage can increase moisture that can promote mold growth around the kitchen sink. The moisture level in your bathroom may also increase and you want to pay special attention to mold growing on tiles and grout. In the bedrooms, the rise in moisture can be marked by stained vinyl flooring or noticeable condensation on the windowsills.

    Mold Remediation

    If you are looking for water damage repair in Riverside or surrounding areas, SERVPRO can help alleviate some of your stress. The goal of our experienced technicians is to make sure you are comfortable in your home, and if we can’t, then we aim to make the process as quick and painless as possible.

    Can I dry my carpet after a water leak?

    5/14/2018 (Permalink)

    This photo shows how we can save your wet carpet and dry it out in place after a water damage.

    It doesn’t matter where the water damage stems from; discovering soggy, wet carpet in your home is never ideal. We at SERVPRO of West Riverside City understand how unfortunate it is to stumble upon water damage in your flooring and want to help. That’s why we’re sharing these important facts to know about water damage pertaining specifically to your carpet. Take a look! 

    1. Know if your carpet can be saved:

    Depending on how extensive the damage is, you might not need us to remove any of your carpet. It all comes down to the source of the water damage. If the damage is coming from a sewage-contaminated leak, then you will most likely have to remove the carpets for health safety reasons. Sewage contains dangerous bacteria that can be hazardous to you and your family’s health. So if your carpet is wet with this type of water, it’s probably safest to remove the carpet. However, if the water damage is coming from a non-sewage leak source, SERVPRO of West Riverside City will do everything we can to save your carpet. 

    Whether or not we are able to save your carpet also depends on how long the water damage has been there. If the damage has been soaking for a long time, it becomes more difficult to properly remove all of the water from the carpet. And if the water damage is not cleaned up in its entirety, you might have to deal with removing mold from your carpets as well. The amount of mold will affect whether or not your carpet can be saved.  That’s why it’s so important to contact a professional like SERVPRO of West Riverside City as soon as you detect the water damage. 

    2. How to dry savable carpet:

    If you accidentally spill water on the carpet, it’s easy to dry it out by stomping on the area with some dry towels until it stays dry. But anything bigger than a tiny spill should be checked out by a water damage remediation professional like SERVPRO of West Riverside City. We’ll send out our talented team and set up the proper drying equipment, like air movers and dehumidifiers. If the damage is more severe, we have the proper training to remove any water damage that cannot be dried in place. 

    3. How to take care of the carpet pad: 

    The carpet pad, located in between the flooring and carpet, will most likely need to be replaced once it’s been hit by water damage. If the pad gets soaked with water, fortunately SERVPRO of West Riverside City’s team of technicians can come in and remove the pad. This is because if the pad is wet, the underlying flooring will need thorough drying as well. 

    We had a homeowner in Riverside contact us after a supply line in her laundry room burst and started to flood her home. Her plumber suggested that she turn her water off and call a water damage remediation company to help with the rest. What company did he recommend? SERVPRO of West Riverside City, of course ;)

    Once we received her call, we sent our Crew Chief, Gary out to the home. He discovered that the damage had made its way to the hallway, bathroom and bedroom. After his initial inspection, Gary brought his team of technicians out to the home and got started on the clean up. 

    We ended up having to remove the carpet and padding from the bedroom, but we were able to save the drywall. Drying equipment was also set up in order to clean up the rest of the damage and prevent mold from growing. 

    The homeowner was very pleased with our work. She loved and appreciated how fast we were able to come out and get started on her house. She also told us that she’d be calling us again in the future for help with any of her water damage needs. 

    4. Mold affecting your carpet: 

    As mentioned earlier, water damage that’s left as is in your carpets can lead to a serious mold problem. In fact, after about 48 to 78 hours, mold can begin to grow in the affected areas of your home. That’s because a moist area attracts mold, which if left undetected, can lead to a huge removal process. 

    We had a homeowner call us after they found mold and water damage in their carpet. Not sure of how to remove it, they searched the Internet for the best water damage remediation and mold removal companies around. SERVPRO of West Riverside City was at the top of the list. 

    After talking to the homeowners on the phone, we sent our crew chief Gary out to the home immediately. His inspection found mold in four different rooms.

    Along with our team of excellent technicians, Gary got to work right away. They first removed all of the affected drywall and flooring. Then, to make sure that no future mold would grow, they sprayed down an antimicrobial agent. An air mover was then set up to eliminate any left over water damage and mold. 

    The homeowner was so happy with our work! After seeing how thorough we were with removing the mold and water damage, they knew they had made the right choice by calling SERVPRO of West Riverside City. 

    5. How to prevent carpet mold from spreading: 

    As mentioned earlier, a homeowner never wants to hear that they have mold in their home, especially if there’s water damage to clean up as well. Not only can mold smell, but it can also be dangerous to your health and is always a hassle to clean up. You can’t always prevent water damage from reaching your carpets, but there are some ways to prevent mold from settling in to your floors and spreading to other parts of your home. As you wait for SERVPRO of West Riverside City to come and remediate the damage, try these helpful tips to prevent carpet mold from spreading. 

    • Check your furniture. 

    To keep your furniture safe from mold, check the bottoms and see if they are wet from the carpet’s water damage. If they are, be sure to tell SERVPRO of West Riverside City and we will dry them to the best of our ability. Regardless of whether or not it is wet, it is best to remove any and all furniture from the affected rooms. This will help minimize the amount of clean up that’s needed on your home and prevent mold from latching on to these items. 

    • Sanitize and clean your walls and baseboards. 

    If there is mold forming in your carpet, prevent it from spreading to your walls and baseboards by cleaning them off with soap and water. You may not have the ability to control the wet and moldy carpet, but you can try to control how much it spreads to other areas of your house. 

    • Wait for SERVPRO of West Riverside City's help.

    We know that you want to put your home back together as soon as possible. The best way to do that is to let SERVPRO of West Riverside City come out and clean up the rest of the water damage and mold for you. We’ve got the proper dehumidifiers, fans and all other equipment that’s needed to prevent mold from seeping into your carpets. You can count on us to provide the best service and do everything we can to save your home. 

    Whether it’s just water damage or potential mold entering your carpets, SERVPRO of West Riverside City is here to help. Call us to remediate any and all water damage problems you might have! 

    Fire Restoration, Riverside CA and surrounding areas

    5/9/2018 (Permalink)

    After photo from fire started in Laundry Room

    Fire Damage Restoration

    At SERVPRO of West Riverside City we strive to please our customers. Our goal is to always have your property look “like it never even happened”. You may feel stressed and confused after such a disaster, and you’ll need a caring expert to guide you through this crisis.

    SERVPRO of West Riverside City has the specialized fire and water damage equipment and expertise to help you through this tough time. Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost. Check out our before and after page to see photos of fire losses we have recently worked on. Click here to see a few examples.

    SERVPRO does more than Water, Mold and Fire Damages

    5/7/2018 (Permalink)

    At SERVPRO of West Riverside City we do more than just water, fire, and mold remediation.

    We also do cleanings, from carpet cleanings to biohazard cleaning. Our skilled technicians can handle it all. The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

    We provide cleanup and recovery services for many biohazard situations. These include the following:

    • Sewage backups
    • Crime scene residues
    • Suicide/death accidents
    • Homicide cleanups
    • Blood cleanup
    • Accident cleanup
    • Hoarding scenes
    • Animal waste/remains
    • Chemical spills
    • Tear gas cleanup
    • Meth lab cleanup

    Call our office at 951-351-8033 to speak with one of our claim specialists to schedule an appointment with one of our Estimators. From Estimation to Completion, our team is ready to take care of your water damage restoration needs.

    Mold: The Water Damage Consequence That Keeps Living

    4/30/2018 (Permalink)

    Mold Growth under rug in Bedroom

    An often-unforeseen consequence of a residential water leak is the occurrence of secondary damage. This type of damage is not directly caused by water spillage but is a result of the high humidity environment created by persistent moisture. Black mold is an example of this.

    What Is Mold?


    Wetness from plumbing leaks can persist for weeks in humid areas such as Riverside, CA causing mold to grow. Mold is a type of microorganism related to yeast, classified in the Fungi kingdom. Fungi are decomposers that occupy an ecological niche, breaking down dead plants and animals, using the detritus for energy, and converting the dead matter into a form that is usable by other creatures via the carbon and nitrogen cycles. This becomes a problem when they start decomposing your house.

    Where Does Mold Live?


    Fungi thrive in the following environmental conditions:

    • Low light
    • Moist
    • Relatively undisturbed

    In the wild, decomposers are an essential part of the ecosystem. Black mold reproduces in the environment by a process called sporulation. Mold spores are produced from hyphae and carry progeny from suitable environment to suitable environment on wind currents or by clinging to the outside of an animal or person’s shoe. When the spore finds a high-humidity environment, chemical signals initiated by moisture start the process of cell division, and a new colony of mold forms. These spores are ubiquitous in the environment, including the air in your home. Secondary damage occurs when mold begins to grow in your house because of residual moisture from a water leak.

    How Do You Fix It?

    If you find yourself in a situation where black mold is an issue, it is best to call in the professionals. A musty odor or visible growth on walls or ceilings can be indicative of mold growth. Left to grow, mold can cause secondary damage that is worse than damage caused by the initial plumbing leak, but you don’t have to let these moisture-loving fungi turn your home into a tropical rainforest.

    Visit http://www.SERVPROwestriversidecity.com for more information on water damage. 

    Kitchen Fire - SERVPRO does Fire Restoration

    4/25/2018 (Permalink)

    Call us if you have any questions about Fire, Smoke, or Soot Damage?

    Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

    Smoke and soot facts:

    • Hot smoke migrates to cooler areas and upper levels of a structure.
    • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
    • The type of smoke may greatly affect the restoration process.

    Our Fire Damage Restoration Services

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

    Have Questions about Fire, Smoke, or Soot Damage?
    Call Us Today – 951-351-8033

    Mold Remediation in Riverside, CA

    4/23/2018 (Permalink)

    Quick Mold Removal and Remediation in Riverside and surrounding areas. Call us at 951-351-8033

    Understanding Mold

    Microscopic mold spores exist naturally almost everywhere, indoors and outdoors, so removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

    • Mold is present almost everywhere, indoors and outdoors.
    • Mold spores are microscopic and float along in the air, and they may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
    • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
    • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
    • Let your nose lead the way. Mold often produces a strong, musty odor, and can lead you to possible mold problem areas.
    • Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

    Call us if you need Mold Removal and Remediation in your home, apartment or business. 951-351-8033

    Where to look for Water Damage

    4/18/2018 (Permalink)

    SERVPRO your #1 Cleanup Company in Riverside and surrounding areas

    Here are some common causes of water damage and how you can spot the warning signs.

    Weather is a common cause of water damage. Rains cause flooding that can get into your home. Even if it isn’t raining there is still moisture in the air. Damp air can lead to condensation and water damage to your walls. This is especially true of basements, bathrooms, and other damp areas of your home that don’t get much airflow.

    Appliances like your washing machine, garbage disposal, water heater, toilet, and air conditioner can all contribute to water damage if they leak or stop draining properly.

    Water from our pipes and plumbing systems can also cause water damage. Leaks and drips can go on for months, or even years, raising your water bill and doing unseen damage to your home.

    So if these are all the ways water can sneak into your home, what are the signs of water damage?

    Here are a few warning signs that you have a water damage problem in your home.

    Standing water – This may sound pretty obvious, but if you notice water pooling in your house you have a water problem that needs to be taken care of immediately.

    Bad smells – While water doesn’t normally have much of a smell, the mold and bacteria that grow in damp environments can give off a distinct musty, wet odor. If you smell mold or mildew you might have a water issue.

    Stains and spots – Stains on the ceilings or walls can be a sign of water damage. You might have a leaky pipe or roof. Call a professional to determine the cause of the problem and to clean up the damage before it becomes a serious mold problem.

    Peeling paint – Paint damaged by water will start to peel, bubble, or flake off.

    Uneven surfaces – Water damage can cause floors, ceilings, walls, and other surfaces to warp and feel uneven.

    Cracks – Water is always seeking the path of least resistance out of your home. Water can enter through cracks and once water finds it’s way in, the crack will expand allowing even more to get into your home. Make sure you seal all visible cracks on your property.

    If you notice your home has signs of water damage call the experts at SERVPRO of West Riverside City we will immediately come and check it out and assess the situation. 

    SERVPRO your #1 Cleanup Company in Riverside and surrounding areas

    Process of Mold Removal

    4/16/2018 (Permalink)

    Mold Behind Bathroom Cabinets

    Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

    1. Emergency Contact - (951) 351-8033

    The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

    1. Inspection and Mold Damage Assessment

    We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

    1. Mold Containment

    Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

    1. Air Filtration

    Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

    1. Removing Mold and Mold-Infested Materials

    The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We’ll use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

    1. Cleaning Contents and Belongings

    We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We’re also trained to remove odors and deodorization using fogging equipment.

    1. Restoration

    Depending on the level of mold damage, drywall, subfloors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. The restoration step gets your home or business back to normal.

    How we help you find Hidden Mold

    4/16/2018 (Permalink)

    We understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

    There is no easy way to find hidden mold, but we carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources. 

    This photo shows us doing a inspection hole in the drywall where the water damage had happened earlier. As you can see in the photo we found visible mold and started the remediation process immediately. We might find it hard to open up the drywall to check for mold, but if mold goes undetected it has the potential to cause dangerous health effects and can spread through your property in as little as 48 hours. 
    We understands mold and mold growth and has the training and expertise to remediate the mold in your home or business.

    Call us for an inspection if you have had a water damage and might be concerned about mold. 

    We help you find hidden mold.

    Call us at 951-351-8033. 

    Smoke Damage Cleanup

    4/11/2018 (Permalink)

    Call us for a Smoke Damage Professional Consultation today. 951-351-8033

    A fire can wreak havoc on any residential or commercial building in Riverside, CA. Once everything has settled down, you need to begin addressing the remaining smoke damage. This will require you to hire professional smoke cleaning services. This cleanup team will have a lot to take care of, and you want to allow them to handle remediation rather than attempting to fix items on your own.

    1. Remedy Smoke and Fire Damage

    Soot damage can travel fast. Areas of the building that did not actually catch fire may still need to be remedied for smoke and soot. This is particularly true for textiles and upholstery. You do not want to simply toss these items in a washing machine. Improperly washing items with soot may only deteriorate them further. Instead, give these items to professionals so that they can be washed and dry-cleaned adequately.

    2. Clean Up Fire Retardant

    Smoke damage restoration professionals will also need to clean up any fire retardant used to put out the fire. Whether this is material that came from a fire extinguisher or from the firefighters, it could be dangerous to handle on your own. Some extinguishers use ammonium phosphate, and you do not want to use chlorine to clean up that chemical. Experts know what precautions to take to stay safe.

    3. Throw Away Badly Damaged Items

    Although professionals will know how to salvage some items, it will be best to throw others away. Occasionally, this disposal is in the best interest of your health and safety. For example, food should always be disposed of following a fire. It could become contaminated from smoke and soot, making it dangerous to consume.

    Rectifying smoke damage is a multi-pronged approach. The expert team you hire will need to carry out some basic actions to ensure your company gets back up and running in no time.
    Visit http://www.SERVPROwestriversidecity.com for more information on commercial fire damage.

    Mold Removal in Riverside Area

    4/10/2018 (Permalink)

    Call us for a free inspection if you need mold remediation.

    SERVPRO of West Riverside City does remediating of mold in homes and businesses in Riverside and surrounding areas. Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible, but we understand mold and mold growth. SERVPRO of West Riverside has the training and expertise to remediate the mold in your home or business.

    It is important, especially after a water damage, to quickly address any signs of mold in the home or business. If there is moisture present, growth can start in as little as 48 hours. If not addressed in a timely manner, mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants. Mold can also produce a strong, musty odor, and that odor can lead you to possible mold problem areas.

    If you discover mold in your home, don’t hesitate to call the professionals who will abide by a remediation process:

    1. Contact - (951) 351-8033
    2. Inspection and Mold Damage Assessment
    3. Mold Containment
    4. Air Filtration
    5. Removing Mold and Mold-Infested Materials
    6. Cleaning Contents and Belongings

    Places for Mold Growth

    4/9/2018 (Permalink)

    If you suspect mold somewhere, contact SERVPRO for an inspection at 951-351-8033

    Mold spores are present indoors and outdoors and do not pose a major problem until they find an environment that is conducive to growth. If you have noticed a mold or mildew smell in a commercial property, check five of the most common places for signs of visible mold. If you smell mold but cannot find any evidence, you should contact a service in Riverside, CA that provides mold testing services.

    1. Near water sources: Mold requires moisture to thrive. Bathrooms and kitchens are more likely to develop a mildew smell and mold than drier and less humid areas. Other parts of the building exposed to water may run the risk of developing mold.
    2. Appliances: Appliances that process water such as air conditioners or water heaters are also prone to developing mold. Condensate or drain pans and terminal units are common locations for mold colonies.
    3. Ductwork: HVAC systems expose ductwork to humid air. If condensation accumulates in duct linings or a leak occurs, mold can develop. Make sure that air-flow rates are set at an appropriate level.
    4. Walls: Condensation, roof leaks or mechanical system leaks can lead to the growth of visible or hidden mold within walls. Moist masonry or wallboard is particularly susceptible to mold growth.
    5. Ceiling tiles: Depending on the material, ceiling tiles can absorb moisture that encourages the development of mold. Several common culprits include condensation from pipes, humidity around HVAC vents and leaks.

    Inspect any part of a property with a mildew smell for visible mold, but do not try to find hidden mold. If you happen to disturb a colony in your search, you can spread many more mold spores throughout a property. If you are concerned about mold growth in a commercial property in Riverside, CA contact us for an inspection!
    Visit http://www.SERVPROwestriversidecity.com for more information on mold.

    Sewage Damage and Sewage Cleanup

    4/2/2018 (Permalink)

    Sewage Cleanup/ Toilet Overflow

    No one enjoys cleaning up after a flooded toilet, but the process must be done quickly and thoroughly to reduce the risk of your family becoming ill due to sewage backup. The flooded area, whether confined to a small bathroom or spread out over an entire floor of your home, needs to be scrubbed thoroughly and disinfected to remove all traces of bacteria. When you begin the time-consuming process of sewer cleanup, use these tips to restore flooded areas.

    Cleaning

    Before you can begin disinfecting the area as part of the sewer cleanup process, you must remove every bit of remaining water. Depending on how much dirty water remains in the flooded area, you can use any of the following items to remove it:

    • Old towels
    • Buckets
    • Sump pump
    • Trash pump
    • Wet vac

    Once the water has been removed, use wet rags and household cleaners to wipe down every surface that touched the sewage to remove every trace of dirt, debris, and filth from the area. Any porous items that may have absorbed water should either be thoroughly washed and dry cleaned or discarded.

    Disinfecting

    Once the area has been cleaned and all filth has been removed, you can begin the process of disinfecting. Mixing household disinfectant sprays with bleach and warm water makes the best solution to kill any remaining bacteria. Apply the solution to every surface that may have been contaminated and let it soak for a few minutes before scrubbing with a clean rag. After the solution has been removed, rinse every surface with clean, warm water.

    Dealing with a flooded toilet in Riverside, CA is never fun. Sewage backup presents a hazard, so it should be cleaned up as quickly and thoroughly as possible. For small areas, you may choose the complete the sewer cleanup by yourself, but larger areas may require the help of a qualified restoration company. In either case, use these tips on cleaning and disinfecting to make the cleanup process easier.
    Visit http://www.SERVPROwestriverisidecity.comfor more information on water damage.

    Water Damage and Restoration Riverside, CA

    4/2/2018 (Permalink)

    Call us for an inspection!

    If you have a water loss in your home or business it is important to get it taken care of immediately. 

    1. The first step is to get the water extracted. Once all of the water is extracted, SERVPRO can begin to get the drying process started. It is critical to make sure all of the water is removed to prevent secondary damages from happening. 

    2. Once all of the water is removed, SERVPRO will place the required number of air movers and dehumidifiers. This equipment will be monitored daily to make sure it is working properly. 

    3. After the structure is dry, SERVPRO can start the rebuilding process. In most cases, SERVPRO can handle every job from start to finish. 

    If you have any questions, feel free to reach out to us at anytime. 

    For more information on the water damage restoration process here.

    Mold Removal and Mold Remediation

    3/28/2018 (Permalink)

    Molds are found in every environment, and mold spores reproduce rapidly when moisture is present. An institute of Medicine study found excessive dampness indoors encourages the growth of molds and other organisms potentially causing a public health problem. The EPA advised that the potential health concerns from molds are important reason to prevent moisture problems leading to mold growth. Possible health effects include runny nose, sneezing, coughing, aggravation of asthma, sore throat, or inflammation of the sinuses.

    SERVPRO of West Riverside professionals handle water damages every day and know prompt action is required to prevent mold growth, if there is an ongoing moisture problem in the building, be alert for:

    • The presence of visible mold
    • Strong, musty odors, which may indicate mold is present
    • Any evidence of past moisture problems that might have caused undetected mold growth
    • Excessive humidity.

    These conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems.

    SERVPRO of West Riverside City cares about proper restoration of your structure and, in most water damage situations, can safely restore your building to preloss condition.

    Call us for a residential or commercial mold inspection!

    Mold Damage and Mold Removal

    3/23/2018 (Permalink)

    Get professional help to remediate and removal all mold!

    The Truth is, It's Everywhere

    Let’s face it, mold is everywhere. It can be found indoors and outdoors. It can enter your home or business through windows, vents and HVAC systems. Mold from outdoors can attach to clothing, shoes, pets and can be carried indoors. It grows anywhere, especially where there is moisture. And the worst part is, it can cause a variety of health effects. Children, the elderly, and anyone with respiratory problems are more likely to suffer the effects mold can have.

    Mold’s Best Friend:

    Water. Any home or business can quickly become infested with mold with the introduction of a water source, like a roof or plumbing leak. Mold can spread throughout a property in as little as 48-72 hours. 

    “Mold Removal” vs. Remediation

    Because mold is everywhere, removing all mold from your home or business is impossible. A qualified restoration company understand the science behind mold and mold growth and knows how to remediate the problem area. So what do you do when you find mold growth in your home or business?

    • Step 1: Emergency Contact SERVPRO at 951-351-8033
    • Step 2: Inspection and Mold Damage Assessment
    • Step 3: Mold Containment
    • Step 4: Air Filtration
    • Step 5: Removing Mold and Mold-Infested Materials
    • Step 6: Cleaning Contents and Belongings
    • Step 7: Restoration

    Fire Don't Have to Burn

    3/21/2018 (Permalink)

    Fires in the home or workplace may occur from something as simple as an overloaded socket.

    Fires can happen anywhere at anytime in the workplace or the home. Home fires are most commonly caused from cooking, candles, careless smoking, space heaters or dirty chimneys. Fires may also erupt from an overloaded outlet or extension cord. 

    When it comes to fires in the workplace, the issue, as in the home, is often general negligence. Negligence often refers to leaving food in the microwave too long, leaving hot drinks where they may be spilled on electrical wires, and as in the home, overloading sockets or extension cords.

    Most of these fires can be avoided by keeping a vigilant eye on things and regularly checking and maintaining appliances, extension cords and sockets, as well as keeping both home and work environments clean and free of clutter. As well, it helps to prepare for potential fires by keeping fire extinguishers, smoke alarms and carbon monoxide alarms in high risk areas throughout the house and workplace. Where appropriate, especially in the work environment, think about having fire sprinkler systems installed. As well, make sure family, friends and employees are aware of safety precautions involved to prevent potential fires. 

    If your home or business does suffer a fire damage, water damage, mold damage or bio-hazard event, SERVPRO of West Riverside City is ready 24/7 to be 'Faster to any size disaster'. Our team is IICRC trained and certified to make it 'Like it never even happened'. And we will treat your property, family and employees with the utmost of compassion, respect and consideration.

    Call SERVPRO of West Riverside City 951-351-8033

    What to Expect with Professional Water Extraction

    3/19/2018 (Permalink)

    Whether by storm or by burst pipe, you wake up one morning to find that your Riverside, CA basement is flooded with two feet of water. What can you do next? The next step is usually to call a specialist who can remedy the flood with the proper equipment. If this sounds daunting or you aren’t sure what to expect, here is what happens when you use a professional service to help with your flooded basement.

    1. Find the Source

    The first thing that any professional is going to do is find the source of your flooding. If you already know where the leak is coming from, you can, of course, point them in the right direction. In some cases, it may be difficult to tell where the leak is coming from on your own.

    2. Extract Water

    The next step is to extract the water. Experts will have equipment with them that you may not have access to on your own. For example, some people may have a sump pump in their home, but many don’t. Generally, before they can begin to restore the property, specialists will use a trash pump mounted to their truck to extract the flooding in your basement.

    3. Salvage Any Materials

    If there are any materials that can be salvaged, they will do this for you. Additionally, they will be able to throw out what can’t be saved. This can be anything from drywall, carpets, stuffed animals, bedding and even ceiling tiles. If it’s porous, mold can grow inside the spaces of the object and be impossible to clean.

    At the end of the day, hiring a professional service to remove water from your basement and to restore your home is less stressful than trying to handle it on your own. Without the proper equipment, you may not get the job done and it could lead to more issues and property damage down the road. A team of experts will make sure everything is quickly and thoroughly taken care of, giving you your home back as soon as possible. Visit http://www.SERVPROwestriversidecity.comfor more information on storm damage.

    Celebrate National Wildlive Week

    3/13/2018 (Permalink)

    This week we can all join the annual celebration of National Wildlife Week!

    The rich history of National Wildlife Week dates all the way back to its first celebration in 1938. As our longest-running education program, National Wildlife Week connects budding conservationists of all ages to the awesome wonders of wildlife. Now more than ever, these connections serve as a vital component to recovering our nation’s most vulnerable wildlife.

    For people across the nation, this week is a chance to learn more about the incredible animals native to North America, their habitats, and how we can help them thrive. This year we’re highlighting some of those species as we hit the road to the Final Fur and providing educational resources for students to take action in order to save our treasured species.

    Read more on www.nwf.org

    Common Places to Find Mold

    3/12/2018 (Permalink)

    Mold spores are present indoors and outdoors and do not pose a major problem until they find an environment that is conducive to growth. If you have noticed a mold or mildew smell in a commercial property, check five of the most common places for signs of visible mold. If you smell mold but cannot find any evidence, you should contact a service in Riverside, CA that provides mold testing services.

    1. Near water sources: Mold requires moisture to thrive. Bathrooms and kitchens are more likely to develop a mildew smell and mold than drier and less humid areas. Other parts of the building exposed to water may run the risk of developing mold.
    2. Appliances: Appliances that process water such as air conditioners or water heaters are also prone to developing mold. Condensate or drain pans and terminal units are common locations for mold colonies.
    3. Ductwork: HVAC systems expose ductwork to humid air. If condensation accumulates in duct linings or a leak occurs, mold can develop. Make sure that air-flow rates are set at an appropriate level.
    4. Walls: Condensation, roof leaks or mechanical system leaks can lead to the growth of visible or hidden mold within walls. Moist masonry or wallboard is particularly susceptible to mold growth.
    5. Ceiling tiles: Depending on the material, ceiling tiles can absorb moisture that encourages the development of mold. Several common culprits include condensation from pipes, humidity around HVAC vents and leaks.

    Inspect any part of a property with a mildew smell for visible mold, but do not try to find hidden mold. If you happen to disturb a colony in your search, you can spread many more mold spores throughout a property. If you are concerned about mold growth in a commercial property in Riverside, CA contact a service that specializes in mold testing and clean-up as soon as possible.
    Visit http://www.SERVPROwestriversidecity.com for more information on mold.

    Large Loss Water Damage - Call West Riverside City

    2/23/2018 (Permalink)

    Be Ready for Disaster with the App. Press one button and we will be there!

    If you have a large water damage and you are a business that people rely on, call SERVPRO first!

    Many of our country's beautiful resort style hotels learns first hand the power and speed of the SERVPRO network when it comes to getting an enormous water damage repaired.

    It is hard to think clearly when you have a flood in one room of your home let alone an entire floor of your award-winning hotel.

    Luckily SERVPRO makes it easy to access your information in case of an event (which happens every day, and when you least expect it) by providing a service called SERVPRO Ready Plan and it is a free service that you should have done for your business just in case tragedy strikes your building!

    Download the app here now and SERVPRO will be in touch with soon!

    CLICK HERE TO DOWNLOAD

    The signs of Black Mold!

    2/21/2018 (Permalink)

    Usually, you can smell mold before you will ever see it. Mold can be extremely harmful to you, your family and/or your friends.

    If you experience sudden health-related problems, you might have a black mold problem.

    We suggest you call a mold specialist at SERVPRO to come inspect your home or office and let the franchise professional decide if there is indeed a mold problem or not. SERVPRO has professional grade equipment to handle black mold so your mind can rest.

    After the inspection and mitigation of the mold make sure you have the SERVPRO of West Riverside City specialist come back out and follow up on the fact that the mold has been removed.

    If you need a qualified company to remove the mold call SERVPRO at 951-351-8033

    Spring Cleaning Tips

    2/16/2018 (Permalink)

    Spring is here, its time to get cleaning!

    If spring is in the air, don't let a musty house spoil it. Here are seven tips for giving the season the welcome it deserves.

    1. The best refrigerator cleaner is a combination of salt and soda water. The bubbling action of the soda water combines with the abrasive texture of the salt to make a great cleaner.
    2. The best way to get rid of lime buildup around the faucet it is to lay paper towels over the fixture, soak it with vinegar and let it set for an hour. The deposits will soften and become easier to remove.
    3. Clean screens with a scrap of carpeting. It makes a powerful brush that removes all the dirt.
    4. Clean windows with a rag and soapy water, and then dry them with another rag. You can also go to an auto-parts store and buy a windshield squeegee, which cleans very well.
    5. If drapes are looking drab, take them out of the window, remove the hooks and run them through the air-fluff cycle in the dryer along with a wet towel (to draw off the dust) for 15 minutes. Hang them back in the windows immediately.
    6. Clean the blades of a ceiling fan by covering them with a coat of furniture polish. Wipe off the excess and lightly buff.
    7. Sometimes comforters, blankets and pillows don't need to be cleaned, but they do need to be aired out after a long winter in your closed-up home. Take them outside and hang them on a clothesline for a day.

    If your house needs more detailed cleaning than you can handle, please don't hesitate to call us for an inspection!

    Happy Spring Cleaning everyone! 

    Large Loss Water Damage - Call West Riverside City

    2/16/2018 (Permalink)

    Be Ready for Disaster with the App. Press one button and we will be there!

    If you have a large water damage and you are a business that people rely on, call SERVPRO first!

    Many of our country's beautiful resort style hotels learns first hand the power and speed of the SERVPRO network when it comes to getting an enormous water damage repaired.

    It is hard to think clearly when you have a flood in one room of your home let alone an entire floor of your award-winning hotel.

    Luckily SERVPRO makes it easy to access your information in case of an event (which happens every day, and when you least expect it) by providing a service called SERVPRO Ready Plan and it is a free service that you should have done for your business just in case tragedy strikes your building!

    Download the app here now and SERVPRO will be in touch with soon!

    CLICK HERE TO DOWNLOAD

    Smoke Damage in your Riverside, CA home

    2/16/2018 (Permalink)

    Cleaning a visibly "clean" wall to find heavy amounts of invisible soot on the walls. Have your home professionally cleaned after a smoke damage.

    You’re relieved that the fire damage was minimal but shocked to find that the smoke damage is extensive.

    It is easy to forget about the destructive power of smoke but we are quickly reminded of it by the horrible odor that is filling your home. The smoky pollutant irritates your eyes and airways, while the sticky residue on scorched walls and the layer of ashes begin to corrode your personal possessions. 

    The urgency to clear out the smoke sets in as you realize that although the flames did not reach far, the smoke did massive damage. Smoke and ashes travel through doors and vents, reaching your entire home, penetrating your carpet, drapes, and furniture with the odor of smoke.

    Even the paint on the wall is not safe! Microscopic molecules of smoke embed deep into the pores and crevices of almost anything. 

    As you can see, a simple opening of windows, a wipe down with a household cleaner, and the passage of time will not be enough to fix this sort of smoke damage.

    So call SERVPRO to come and put your life back together quickly and professionally. 951-351-8033

    Mold Containment in Riverside

    2/1/2018 (Permalink)

    This is a mold containment to keep spores from spreading.

    This home in Riverside, CA was affected by mold in the living room and hallway.  The customer had noticed an odd smell and discoloring in their kitchen. They called SERVPRO to inspect for damage and mold was discovered. It had been a slow leak from the sink in the kitchen into the hallway wall. Our crew had to cut through the drywall to find the mold that had spread through part of the insulation.  All of the affected materials were removed from the home and then an air scrubber was placed to ensure the air was safe to breathe.  The plastic containment in this photo was used to ensure no spreading of mold spores to anywhere else in the home.

    Call SERVPRO is you think there might be mold growth in your home!

    Why you need the SERVPRO ERP

    1/30/2018 (Permalink)

    Be ready for whatever disaster that might strike!

    No matter where you live, it is important to be informed and prepared for any natural disaster that may occur. Natural disasters often strike without warning, leaving behind a trail of destruction and devastation. Though Mother Nature's disasters are often unpredictable, there are steps you can take to ensure you are prepared.

    Contact SERVPRO of West Riverside City to establish an Emergency READY Profile (ERP) for your home and business property. SERVPRO's ERP serves as a quick reference document, detailing important building and contact information for your property in the event of an emergency. The ERP is an ideal supplement to any existing preparedness plan, or may be used as a standalone document. Knowing what to do and who to call in advance is the key to timely mitigation, and can minimize the effects of any weather-related disaster, water, or fire damage to your home or business.

    When disaster strikes, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of West Riverside City will be ready to help make your property damage "Like it never even happened."

    Common Types of Water Leaks

    1/30/2018 (Permalink)

    SERVPRO will be there to help with any kind of water damage!

    SERVPRO technicians deal with all types of water leaks.

    Leaks are one of the most expensive types of damage that can happen to a home, but also one of the least detected. In some cases it can take months or even years for leaks to cause visual damage, but by that point, it’s too late to take preventative measures. Leaks can weaken structures, waste water, dissolve building materials, creates dangerous compounds, and foster mold growth. These are some of the most common leaks we encounter on a typical residential call, and how they start:

    • Pipe Leaks

    • Sink, Shower, and Tub Leaks

    • Water Tanks and Heaters

    Technicians from SERVPRO of West Riverside City are trained extensively in water damage restoration of all kinds, and we feel confident we can handle any water disaster you have. Call us 24/7 at 951-351-8033 for emergency services or a quote.

    Dryer Fire Damage

    1/30/2018 (Permalink)

    Dryer fires are one of the lead causes of fires in home

    You may not think of your clothes dryer as a fire hazard, but these appliances account for tens of thousands of house fires each year. The problem most frequently occurs when lint and dust are allowed to build up. Over time, this can cause the dryer vent to become clogged with highly flammable materials, which easily combust when exposed to high temperatures. Your best option for dryer safety is to clean the lint trap each time before you use the dryer, and to inspect and clean the dryer vent area to remove lint buildup and other potential blockages. Regular cleaning can ultimately make all the difference in avoiding a house fire.

    Quick statistics: 2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss.

    How do I Clean up After a Water Damage?

    1/30/2018 (Permalink)

    Call SERVPRO if you have any questions regarding what to do if you have a water damage!

    If you have a water loss in your home or business it is important to get it taken care of immediately. 

    1. The first step is to get the water extracted. Once all of the water is extracted, SERVPRO can begin to get the drying process started. It is critical to make sure all of the water is removed to prevent secondary damages from happening. 

    2. Once all of the water is removed, SERVPRO will place the required number of air movers and dehumidifiers. This equipment will be monitored daily to make sure it is working properly. 

    3. After the structure is dry, SERVPRO can start the rebuilding process. In most cases, SERVPRO can handle every job from start to finish. 

    If you have any questions, feel free to reach out to us at anytime. 

    What to do Immediately after a Home Fire

    1/30/2018 (Permalink)

    SERVPRO is here to help!
    1. Ask whether it is safe to enter the home. Do not enter if the fire authorities deem it unsafe. They may establish a safety zone, but never assume a room is safe, until it has been cleared to enter.
    2. Know who to call.
      1. Contact family members and let them know you are safe, and unharmed.
      2. Contact your insurance agent. They will be able to talk you through the necessary steps, including proper documentation and emergency lodging and living expenses (keep all of your receipts!) The insurance company may assist in securing a company to help with clean up options.
      3. You may request SERVPRO at this time for contents cleaning, restoration etc. Contact SERVPRO.
      4. Another call may be to your landlord if applicable, and to your local American Red Cross. 
    3. Secure the property to prevent possible looting. SERVPRO is available to assist with securing property/ Board Ups.
    4. If water hoses were used to exterminate the fire, drying your home is critical. It is best to call the professionals at SERVPRO to do water/ fire cleanups. Water can lead to mold damage if not dried properly. SERVPRO is an approved restoration contractor for many major insurance carriers and adheres to the highest standards in the restoration industry.
    5. Seek counseling if needed. Children and adults can feel a traumatic sense of loss, and may need help to avoid a lasting sense of sadness and disorientation after a house fire. Don’t be afraid to reach out for help. A house fire is a traumatic event and individuals need to be treated with respect and compassion by those close to the process of rebuilding.

    For more information on contents and structural drying, extinguisher residue and soot removal call SERVPRO at 951-351-8033.

    Cleaning Up Sewage Backup

    1/30/2018 (Permalink)

    Call SERVPRO for your Sewage Backup Problems

    No one enjoys cleaning up after a flooded toilet, but the process must be done quickly and thoroughly to reduce the risk of your family becoming ill due to sewage backup. The flooded area, whether confined to a small bathroom or spread out over an entire floor of your home, needs to be scrubbed thoroughly and disinfected to remove all traces of bacteria. When you begin the time-consuming process of sewer cleanup, use these tips to restore flooded areas.

    Cleaning

    Before you can begin disinfecting the area as part of the sewer cleanup process, you must remove every bit of remaining water. Depending on how much dirty water remains in the flooded area, you can use any of the following items to remove it:

    • Old towels
    • Buckets
    • Sump pump
    • Trash pump
    • Wet vac

    Once the water has been removed, use wet rags and household cleaners to wipe down every surface that touched the sewage to remove every trace of dirt, debris, and filth from the area. Any porous items that may have absorbed water should either be thoroughly washed and dry cleaned or discarded.

    Disinfecting

    Once the area has been cleaned and all filth has been removed, you can begin the process of disinfecting. Mixing household disinfectant sprays with bleach and warm water makes the best solution to kill any remaining bacteria. Apply the solution to every surface that may have been contaminated and let it soak for a few minutes before scrubbing with a clean rag. After the solution has been removed, rinse every surface with clean, warm water.

    Dealing with a flooded toilet in Riverside, CA is never fun. Sewage backup presents a hazard, so it should be cleaned up as quickly and thoroughly as possible. For small areas, you may choose the complete the sewer cleanup by yourself, but larger areas may require the help of a qualified restoration company. In either case, use these tips on cleaning and disinfecting to make the cleanup process easier.
    Press here for more information on water damage.

    Mold Containment used when removing mold

    1/29/2018 (Permalink)

    This photo shows a containment put up in Riverside, CA home

    Containment during remediation is used to limit mold releases into the air and surroundings within a building. By allowing your building to have a quarantined area where the mold affected area does not spread allows for the tenant’s space to have greater chance of cleanliness and also improves the efficiency of the mold remediation process. In assessing the mold situation in a building, you want to find where the source is. In identifying the source, it allows for a greater chance for complete removal of the mold. Depending on the size of the mold area it is important to understand what types of containment methods could be used. The three most common types are surface containment, or the area affected, local containment which consists of the area affected and the immediate area, or a full containment which includes the entire building. By properly assessing your unique situation and creating a plan with one of these methods for mold remediation, then you can implement a plan to begin the removal process of the mold within a building.

    We can help ANY commercial Property

    1/29/2018 (Permalink)

    A lot of people know about our fire and water services, but SERVPRO can service you in more ways than just an emergency. Our crew is also certified in various types of commercial cleaning as well as restoration. Our franchise is trained in various types of odor removal and cleaning, like biohazard removal, vandalism events as well as your general white glove tests. Whether a property management company needs a cleaning before their grand opening or hospital has spilled some dangerous biohazards, we aim to make sure that your commercial facility operates with excellent health and safety along with minimal interruption. This is why we operate 24/7 and preach our 1-4-8 program to allow you to feel safe in using our team to service your property. Our franchise focuses our efforts to make sure that we can be a reliable resource for any and all emergencies in your facility. In the event of an emergency please call SERVPRO of West Riverside City at 951-351-8033.

    Heavy Rains Causes Roof Leak!

    1/17/2018 (Permalink)

    This photo shows a roof tarping of a roof with damages from a recent storm.

    Let's be honest, how often do you really climb up onto your roof and check to make sure everything is looking one hundred percent? Probably not at all, I would assume that most people don't. It's not until they experience a storm damage that they realize their roof may not be in the best shape to be over their head. Recently storms rolled through Southern California and a lot of unhappy homeowners realized that their homes were NOT prepared for all the rain that we were receiving. Because the high winds and heavy rains were not a good combination and led to most water damages within the ceiling and/or in the home. SERVPRO should be your first call when it comes to any storm damage that you may experience. 

    Call us for an inspection if you think you might have a roof leak!

    Mold Damage can Ruin your Home's Framing

    1/17/2018 (Permalink)

    Mold Damage in Riverside, CA Home

    Mold Can Even Damage Your Home's Framing, Just Like This Riverside, CA home.

    When given the chance, time and right conditions mold can even damage your home's framing. 

    Water by itself is harmless but under the right conditions with other materials or substances, it will help foster microbial growth as seen in this Woodburn, Oregon home.

    The smallest leaks can create issues over time that eventually damage some materials beyond cleaning and treating to full repairs and replacement.

    The sooner you begin the process to dry out the material the better off you'll be. Call SERVPRO of West Riverside City at 951-351-8033 for an inspection and estimate to dry your home.

    Our technicians are highly qualified in the services we provide and they're always ready to help.

    What to do if you Discover Mold?

    1/17/2018 (Permalink)

    Mold should always be removed safely!

    If you see visible mold, do not disturb it. You can inadvertently spread the mold. Dead mold spores can be just as harmful as live spores. Bleach and other cleaners will not get rid of mold, but may actually help the mold spread. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

    What to Do:

    • Stay out of affected areas.
    • Turn off the HVAC system and fans.
    • Contact SERVPRO for mold remediation services.

    What Not to Do:

    • Don’t touch or disturb the mold.
    • Don’t blow air across any surfaces with visible or suspected mold growth.
    • Don’t attempt to dry the area.
    • Don’t spray bleach or other disinfectants on the mold.

    If you have noticed any mold growth in your home or office, please don't hesitate to contact SERVPRO to get a professional opinion on what to do next! 

    Mold Containment In Norco, CA Home

    1/17/2018 (Permalink)

    Mold Containment in Norco, CA Home

    Containment during remediation is used to limit mold releases into the air and surroundings within a building. By allowing your building to have a quarantined area where the mold affected area does not spread allows for the tenant’s space to have greater chance of cleanliness and also improves the efficiency of the mold remediation process. In assessing the mold situation in a building, you want to find where the source is. In identifying the source, it allows for a greater chance for complete removal of the mold. Depending on the size of the mold area it is important to understand what types of containment methods could be used. The three most common types are surface containment, or the area affected, local containment which consists of the area affected and the immediate area, or a full containment which includes the entire building. By properly assessing your unique situation and creating a plan with one of these methods for mold remediation, then you can implement a plan to begin the removal process of the mold within a building.

    Storm Weather floods this Orange, CA Home

    1/17/2018 (Permalink)

    Drywall removed when flood water entered this living room in Orange, CA

    This home in Orange, CA was flooded with outdoor water. Flood water can carry bacteria and its important treat flood water damage a specific way. Affected materials like drywall, pad and carpet often have to be completely removed and replaced to make it safe again. SERVPRO of West Riverside City  recommends removing the material at least 12 inches from where the water touched.

    This home needed many of its walls cut thrown out along with their carpet and pad. The first photo shows the living room before anything was done, and the second photo shows our equipment drying out the structure and floor.

    If you experience anything like a flood from the outside, please don't hesitate to call SERVPRO and get our professional opinion on what should be done!

    Water Damage From Roof Leak in Riverside School

    1/15/2018 (Permalink)

    AIr movers and dehumidifiers drying out classroom in Riverside, CA

    This school experienced a ceiling collapse due to a leaking roof and several classrooms were affected.  The weight of the water caused the insulation to fall through the ceiling tiles and make a huge mess of water and insulation throughout many of their classrooms. SERVPRO of West Riverside City was able to help them coordinate with a roofer to fix the leak and then cleanup the entirety of the office.  Our customer was impressed that they were able to begin using their classrooms again like normal within days of this accident.

    Our Water Damage Restoration Process

    Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

    Step 1: Emergency Contact

    Step 2: Inspection and Damage Assessment

    Step 3: Water Removal/Water Extraction

    Step 4: Drying and Dehumidification

    Step 5: Cleaning and Repair

    Step 6: Restoration

    Commercial Water Damage from Second Floor Unit

    1/15/2018 (Permalink)

    This office was affected by water damage from the unit upstairs.

    Southern California is filled with tall buildings and boulevards filled with apartments, condominiums, town houses, businesses, homes, etc. This means if your neighbor has a pipe burst in their bathroom and floods his entire unit you more than likely are going to have some sort of damage to your property as well. Sometimes you might get lucky and escape the wrath of an angry burst pipe, but in the case you don't SERVPRO is the expert to call. We have been able to build special relationships with property managers and building owners that have used us either in the past or have been referred to us which allows us to help them with any properties they own or manage. 

    Call SERVPRO if you have experienced a water damage!

    Boarded up after Car Crashes into Store Front

    1/15/2018 (Permalink)

    We boarded up where the broken glass used to be!

    A car crashed into the storefront of this business causing damage to his window and entrance. The owner did not know what to do and luckily his insurance referred him to the professionals at SERVPRO.  He was thrilled to know that SERVPRO could temporarily make his business run until the damages could be completely fixed. SERVPRO of West Riverside City was there to complete the emergency board up of the business until repairs could be scheduled. The professional staff of SERVPRO are available 24 hours per day, 365 days per year, to help our customers in their time of need! 

    Insurance professionals, property managers and building owners contact us. They have confidence in what we do.

    We also offer a no-cost Emergency Ready Profile, which is part of a disaster preparedness plan. You can start your by clicking HERE.

    When you need us, call us. 951-351-8033

    How to Prevent Fires Starting from Dryers

    1/15/2018 (Permalink)

    Please clean your dryer vents and ducting regularly for safety.

    In 2010 an estimated 16,800 home fires, involving clothes dryer occurred.

    • An estimated 2,900 clothes dryer fires in residential buildings are reported to U.S. fire departments each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss.
    • Clothes dryer fire incidence in residential buildings was higher in the fall and winter months, peaking in January at 11 percent.
    • Failure to clean (34 percent) was the leading factor contributing to the ignition of clothes dryer fires in residential buildings.
    • Dust, fiber, and lint (28 percent) and clothing not on a person (27 percent) were, by far, the leading items first ignited in clothes dryer fires in residential buildings.
    • Fifty-four percent of clothes dryer fires in residential buildings were confined to the object of origin.

    For more information click HERE

    Fire Damage From Candle

    1/15/2018 (Permalink)

    Fire Damage caused by a Candle

    Smoke damage to walls can come in many forms, from the black sooty deposits that linger after a fire to cigarette smoke. The method used to clean this type of fire damage depends on the type of wall and the nature of the damage. After a house fire, it is always advisable to consult a professional restoration company. They have the tools, experience, and gear to do the job properly.

    This home in Riverside was affected by a fire that started with a candle on a table. Read more about fire candle prevention tips here.

    All traces of smoke and soot on the walls and furniture after this fire damage was properly cleaned and taken care of by SERVPRO. 

    If your walls have sustained smoke and fire damage, you can count on SERVPRO to restore them to preloss conditions quickly and efficiently, "Like it never even happened." 

    Water Damage From Heavy Rain Storm

    1/15/2018 (Permalink)

    Water Damage affected wall under window from heavy rain

    This customer experienced a water damage from the roof in a heavy rain storm in California. The first photo shows were most of the water came in, above the window! The after photo shows the demolition that had to be performed to dry out the home.  SERVPRO of West Riverside City was able to complete the demolition and set equipment to dry the home within 24 hours.  Our customer was expecting a much longer process and was thrilled that we were able to dry the home within four days. SERVPRO of West Riverside City is here to help 24-7!

    If you have experienced any water damage in the last rains please don't hesitate to get professional help to clean and dry out your structure! 

    Roof Leak from Rain Storm in Riverside, CA

    1/15/2018 (Permalink)

    Roof Leak Repair after Rain Storm in Riverside, CA

    Once again the time of the rains have come. Although they may be short or very light, a surprise storm could always be just around the corner. Here we have a situation were a storm had enough strength to more some of the roof tiles around and cause a water leak that worked its way into the clients home. We received the call and quickly determined the general area it was coming from in the roof. With all the precautions in place, we were able to help the client with a tarp over the area strong enough to hold off the rain until it could receive proper attention and repairs.  

    Highly Trained Restoration Specialists

    Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

    • IICRC Training
    • Employee Certification Training
    • Initial Franchise Training
    • e-Learnings
    • Continuing Education Classes

    Early Signs of Water Damage

    1/2/2018 (Permalink)

    If you noticed any signs of water damage in your Riverside Home, call SERVPRO!

    While it may seem like water damages should be easy to spot, many times their signs are subtle and hard to find. Water damages, particularly when they go unnoticed for a long period of time, can cause extensive damage to the structure of homes and they encourage mold growth. Early intervention can save you time and money. Here are some signs that you might have a water damage in your home:

    Wall Stains – Water damages can leave yellow, brown, or copper colored marks on your walls or ceilings. Excessive moisture can also lead to peeling, cracking, or bubbling paint. If you see any of these in your home, you may have had a water damage in the past or may have one currently. Rust marks under sinks or on water heaters don’t necessarily mean you have a current leak issue, but they are areas that you will want to keep your eye on in the future.

    Damage to Floors – Floor boards affected by water may be discolored, but more often will show texture changes. Warped floor boards have gaps between them and curl at the edges. Some boards may have a spongy, soft spot or sink down lower than normal. Water damaged floors may also buckle or expand.   

    Water Bill – If you notice that your water bill has been higher than usual then you may have a leak somewhere in your home. A water meter check, either of the flow indicator or an actual reading, can help confirm any potential leaks.

    Odor – A musty odor can indicate both mold and a water damage. Mold can grow within 24-48 hours when provided with a source of moisture, so if you see any signs of mold in your home there is a good chance you have had a water damage.

    If you suspect a water damage in your home it is time to call in the SERVPRO of West Riverside City. Call us for 24-hour emergency services at 951-351-8033. 

    What happens if you have a water damage?

    1/2/2018 (Permalink)

    Questions regarding a water damage, don't hesitate to call us at 951-351-8033.

    I Have a Water Damage.  What Happens Now?

    We’ve helped restore many homes and businesses after a water damage.  For over 30 years, we’ve responded to water damage emergency calls on a daily basis.  We can help you, too.  

    #1 Call us; we’ll be there in less than 4 hours

    SERVPRO of West Riverside City’s promise is to respond to all water damages within 4 hours of receiving a call.  We will gather information about your loss and dispatch a prepared crew immediately.  We offer emergency services 24/7/365.

    #2 Call your insurance (if you want to file a claim)

    While we’re on the way, give your insurance provider a call and let them know what is happening.  Inform them that SERVPRO of West Riverside City is on the way.

    #3 Extraction

    When we arrive, we will inspect the extent of the water damage and begin extracting all the water.  Our crew will document all affected areas and begin the documentation process for your insurance claim (even when an insurance claim is not filed, our documentation process is still the same).  

    #4 Drying and Monitoring

    Once all standing water has been extracted, we will set professional equipment to begin drying your home.  We will place air movers, dehumidifiers, and possibly other specialty equipment for hard-to-reach places.  We will return to your property once a day to monitor the drying process and remove equipment.  For more information about our drying process, read here.

    #5 Restoration

    Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

    If you find your property has experienced a water damage, don’t despair.  We’re an experienced, certified, and professional team that can help.

    SERVPRO of West Riverside City services Riverside and all surrounding areas.  We can be reached 24/7 at 951-351-8033.  

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    Wildfire Preparedness

    1/2/2018 (Permalink)

    Have Questions about Fire, Smoke, or Soot Damage? Call SERVPRO today

    What

    A wildfire is an unplanned, unwanted fire burning in a natural area, such as a forest, grassland, or prairie. As building development expands into these areas, homes and businesses may be situated in or near areas susceptible to wildfires. This is called the wildland urban interface.

    Wildfires can cause death or injury to people and animals, damage or destroy structures, and disrupt community services including transportation, gas, power, communications, and other services.  The impact may cover large areas with extensive burning, embers traveling more than a mile away from the wildfire itself, and smoke causing health issues for people far away from the fire. Wildfires damage watersheds leave areas prone to flooding and mudslides for many years.

    When

    Wildfires can occur at any time throughout the year, but the potential is always higher during periods with little or no rainfall, which make brush, grass, and trees dry and burn more easily. High winds can also contribute to spreading the fire. Your community may have a designated wildfire season when the risk is particularly high. 

    Before

    Make a Wildfire plan

    • Know your wildfire risk.

    • Familiarize yourself with local emergency plans. Know where to go and how to get there should you need to evacuate.
    • Make a wildfire emergency plan including an evacuation plan and a communication plan.
    • Many communities have text or email alerting systems for emergency notifications. To find out what alerts are available in your area, search the Internet with your town, city, or county name and the word “alerts.”
    • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
    • Stay tuned to your phone alerts, TV, or radio, for weather updates, emergency instructions or evacuation orders.

    After

    Returning Home

    • Return home only when authorities say it is safe.

    • For several hours after the fire, maintain a "fire watch." Check and re-check for smoke, sparks or hidden embers throughout the house, including the roof and the attic.

    • Use caution when entering burned areas as hazards may still exist, including hot spots, which can flare up without warning. Evacuate immediately if you smell smoke.

    Cleaning Your Home

    • Wear a NIOSH certified-respirator (dust mask) and wet debris down to minimize breathing dust particles.

    • Discard any food that has been exposed to heat, smoke or soot.

    • Do NOT use water that you think may be contaminated to wash dishes, brush teeth, prepare food, wash hands, or to make ice or baby formula.

    • Photograph damage to your property for insurance purposes.

    Here are some more information about wildfires form ready.gov.

    Have Questions about Fire, Smoke, or Soot Damage?
    Call Us Today – (951) 351-8033

    Disaster Preparedness

    1/2/2018 (Permalink)

    Be Informed and Ready if a disaster where to strike.

    Build A Kit

    Make sure your emergency kit is stocked with the items on the checklist below. Most of the items are inexpensive and easy to find, and any one of them could save your life. Headed to the store? Download a printable version to take with you. Once you take a look at the basic items, consider what unique needs your family might have, such as supplies for pets, or seniors.

    After an emergency, you may need to survive on your own for several days. Being prepared means having your own food, water and other supplies to last for at least 72 hours. A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

    Basic Disaster Supplies Kit

    To assemble your kit, store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

    A basic emergency supply kit could include the following recommended items:

    • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
    • Food - at least a three-day supply of non-perishable food
    • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
    • Flashlight
    • First aid kit
    • Extra batteries
    • Whistle to signal for help
    • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
    • Moist towelettes, garbage bags and plastic ties for personal sanitation
    • Wrench or pliers to turn off utilities
    • Manual can opener for food
    • Local maps
    • Cell phone with chargers and a backup battery

    Download the Recommended Supplies List (PDF)

    Additional Emergency Supplies

    Consider adding the following items to your emergency supply kit based on your individual needs:

    • Prescription medications
    • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
    • Glasses and contact lense solution
    • Infant formula, bottles, diapers, wipes, diaper rash cream
    • Pet food and extra water for your pet
    • Cash or traveler's checks
    • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
    • Sleeping bag or warm blanket for each person
    • Complete change of clothing appropriate for your climate and sturdy shoes
    • Household chlorine bleach and medicine dropper to disinfect water
    • Fire extinguisher
    • Matches in a waterproof container
    • Feminine supplies and personal hygiene items
    • Mess kits, paper cups, plates, paper towels and plastic utensils
    • Paper and pencil
    • Books, games, puzzles or other activities for children

    Maintaining Your Kit

    After assembling your kit remember to maintain it so it’s ready when needed:

    • Keep canned food in a cool, dry place

    • Store boxed food in tightly closed plastic or metal containers

    • Replace expired items as needed

    • Re-think your needs every year and update your kit as your family’s needs change.

    Kit Storage Locations

    Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and vehicles.

    • Home: Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.

    • Work: Be prepared to shelter at work for at least 24 hours. Your work kit should include food, water and other necessities like medicines, as well as comfortable walking shoes, stored in a “grab and go” case.

    • Vehicle: In case you are stranded, keep a kit of emergency supplies in your car.

    Read more here to be prepared for any kind of natural disaster that might occur. 

    Candle Fire Safety

    12/29/2017 (Permalink)

    If you experience a fire or smoke damage in your Riverside home, call SERVPRO for fire cleanup.

    The darker winter season is upon us and a lot of us enjoy candles to light up our homes. But did you know that are several thousand home fires every year that is started by candles?
    Here are some facts about candles that might make you take extra precautions when it comes to candles in your home. 

    From 2009-2013, U.S. fire departments responded to an estimated 9,300 home structure fires that were started by candles. These fires caused 86 deaths, 827 injuries and $374 million in direct property damage. 

    Facts and figures

    During the five-year period of 2009-2013: 

    • December is the peak time of year for home candle fires. In December, 11% of home candle fires began with decorations compared to 4% the rest of the year.
    • Roughly one-third (36%) of home candle fires started in bedrooms. These fires caused 32% of the associated deaths and 47% of the associated injuries.
    • Falling asleep was a factor in 11% percent of the home candle fires and 30% of the associated deaths.
    • On average, 25 home candle fires were reported per day. 
    • More than half (58%) of home candle fires occurred when some form of combustible material was left or came too close to the candle.
    • Candles caused 3% of reported home fires, 3% of home fire deaths, 6% of home fire injuries, and 5% of the direct property damage in home fires.

    If you experience a fire or a smoke damage in your Riverside home, don't hesitate to call SERVPRO West Riverside City at 951-351-8033.

    Read more here about fire prevention tips.

    SERVPRO makes sure your HVAC system runs smoothly during the Winter season!

    12/29/2017 (Permalink)

    If you experience the need for air duct cleaning, call SERVPRO!

    The nights are getting colder and that means it’s time to switch on the heat. 

    Even in Southern California we do get some chilly nights during our winter and that's when you need your HVAC system ready and working efficiently to heat up those cool nights.

    Here are 6 maintenance tips from SERVPRO that will help you enjoy a warm and cozy home all winter long.

    1. Clean and/or Replace the Air Filter
    2. Clean the Air Vents
    3. Add Some Insulation
    4. Check Your Thermostat
    5. Cover the Outdoor AC Unit if needed
    6. Schedule an Inspection from SERVPRO

    SERVPRO is here to assist you. Through cleaning and repair, the experienced, professional, and friendly technicians at SERVPRO West Riverside will make sure your heating system is ready for the winter season. 951-351-8033

    Mold grows year-round

    12/29/2017 (Permalink)

    If there is cause for concern with mold growth in your Riverside home, call SERVPRO!

    There is a common misconception that mold only grows in the warmer months. The truth is that mold doesn't discriminate based on the climate. Mold has the potential to grow year round, and SERVPRO of West Riverside City is here to help you avoid mold this winter.

    Here are some ways that winter mold invades your home or business:

    • Cranking up the heat in your home traps the warm air inside with no ventilation. Condensation builds up moisture and affects the relative humidity level. If the weather permits, consider cracking a window for a small amount of time to allow stale air to escape. 
    • Remove your shoes before entering your home. Dead plants and leaves are a source of heat on the ground and have the potential to release mold spores. Wet shoes in the winter will also release moisture into your carpets. Moisture entering a warm building with poor air flow can cause mold to grow.
    • Make sure the windows and doors in your home are properly sealed to avoid moisture entering your home.

    If you have concerns about mold growth in your home, please contact us at 951-351-8033 for an inspection.

    Make your business ready for any emergency

    12/29/2017 (Permalink)

    Riverside Businesses Benefit from Using the SERVPRO ERP Plan

    Use SERVPRO's ERP Plan to Help Prevent and Mitigate Losses

    Water has the potential to damage any business. A broken pipe or leaking faucet in your Riverside business could lead to temporary closure or water damage to equipment or furnishings such as your carpet or drapes. Any closure or destruction is bad news for your business because not only do you lose money when you are closed, but you also have to pay to replace any damaged items. That is why SERVPRO recommends salons have a water removal plan in place to guide you should the worst happen.
     
    Your Riverside business might need water removal at any time. You cannot always prevent leaks or spills from occurring, but you can draw up an emergency plan so that you and your staff know what to do and whom to call in the case of an emergency. We recommend including these key points.
     
    Who to call in an emergency: Make sure everyone knows whom to call when something happens. Include managers, emergency services if necessary, and of course, do not forget to add SERVPRO. Our IICRC-certified technicians have free standing and truck mounted pumps and a range of extraction tools on hand to deal with any water removal needs.
     
    The chain of command: Your staff needs to know whom to call and who is responsible for each aspect of the cleanup and water removal operation.
     
    Insurance details: Ensure everyone knows how to contact your insurers and has all the insurance details to hand. Not all business insurance covers water removal so make sure you have the right coverage in place before anything happens.
     
    Action steps: Set out a list of action steps to take, for example moving items to a higher position, or stopping the flow of water until the emergency services arrive, if possible.
     
    Plan for reopening: The idea is to get your business up and running again as fast as possible. Have a plan in place to make the process smoother and easier.
     
    The SERVPRO Ready Profile Plan has an easy to use app that makes it easy for business owners to plan for water removal and other incidents. You get the guidance you need to assess your premises and draw up an emergency plan, and also receive downloadable forms and plans you can use in an emergency.
     
    For help with water removal in Riverside and surrounding areas, call SERVPRO of West Riverside City at 951-351-8033 today.

    Learn more about making your business ready for any emergency here!

    Repeat Customer Happy to See SERVPRO

    12/27/2017 (Permalink)

    Some times when we wrap up a job, a happy customer will joke "It was a pleasure meeting you but I hope we never see you again!" We don't take it personally. We don't wish that stressful situation on anybody. 

    But one recent customer was thrilled to see SERVPRO of West Riverside for the second time in as many years. This particular customer was disabled, so when she had a flood late at night affecting all of the bathrooms and bedrooms in her home, a caretaker was tasked with contacting a restoration company to respond. When the homeowner saw Gary walking through the door, she gave him a big hug and said "I'm so happy to see you again, I had no idea who would be coming this time!" We are so pleased to provide our customers with a good experience that leaves a lasting impression. 

    Flooded Office Building in Jurupa Valley

    12/27/2017 (Permalink)

    This workplace needed to get dried out, but it didn't mean that business had to be disrupted.

    Any business owner knows that water or fire damage to your business can really be crippling. Our goal SERVPRO of West Riverside City is to get your business up and running as soon as possible.

    We were able to accomplish that goal on this job in Jurupa Valley. The SERVPRO crew responded late in the evening to extract almost 200 gallons of water in multiple office suites from a broken pipe on the second level. We moved two businesses on the lower level into other unoccupied suites so that by the time they arrived for work the next morning, they were able to resume work almost immediately! Serving businesses and their unique needs is one way SERVPRO of West Riverside City helps make it like it never even happened.

    Small Mistakes can Lead to Major Water Damage

    12/27/2017 (Permalink)

    Clogged Water Drains cause Water Damage in Riverside Homes, Call SERVPRO for Water Removal and Dry-Out

    Accidents are not always kind to the average homeowner. Something as simple as forgetting to turn off a faucet can have disastrous results to your Riverside house. These unexpected and potentially damaging accidents are amplified considerably when there are young children in the home. Regardless of how it happened, you want to know how to clean up the mess it has left behind.
     
    Water damage in Riverside homes is not something uncommon, but it can very quickly put your life to a halt. Though you may return in a short time, this surplus of water can seep into your flooring can create a substantial mess. Even the most careful and diligent of homeowners cannot account for a brief bit of forgetfulness, and it can often require restoration services and water removal efforts.
     
    The trouble with excessive water damages is that there are often issues that you cannot even see fully with the naked eye. Structural weaknesses in your floors or walls can be made exponentially worse with the presence of water, and these kinds of lasting damages are not always apparent. That is why giving our SERVPRO team a call can help you to keep total damages to a minimum and provide a peace of mind that you have seen the last of the trouble the accident created.
     
    Fortunately, our SERVPRO emergency response team is available 24/7 to help you get your house back in order quickly and mitigate costs associated with the problem being allowed to get worse. Restoration is a process that begins with the removal of all of the water via wet vacs. Pumps are used if the volume of water exceeds the limitations of portable wet vac units, and then drying air movers are set up to remove all trace of lingering moisture from the incident altogether.
     
    Accidents are just that: accidents. You cannot anticipate when they might happen or the potential damages they could do, but you do know who can clean up the messes they create. Give our team at SERVPRO of West Riverside City a call anytime at (951) 351-8033.

    Click here for more about Riverside.

    Cat Photo Shoot On Fire Job

    1/12/2017 (Permalink)

    Blair hopped on our Crew Chief Gary while at work to keep him company and on task!

    We get to meet many people from many walks of life in our line of work. That also includes pets and animals!

    Meet Blair, The true supervisor on this project keeping Gary on task with the occasional hop onto his shoulders for a quick photo shoot. She liked being around us and would allow us to work but would rest nearby to be able to keep an eye on things at all times. Graciously jumping from one high place to the next was simply part of the fun that a cat supervisor undergoes. At lunch time we would go outside and Blair would have her fun climbing trees and catching bees and other bugs. I must admit that even though I am a dog person, this cat has won us over with her cool and calm personality. Thank you for keeping us company Blair!

    What was not as cute however, was the fire restoration work we were doing at this property due to a bathroom exhaust fan malfunctioning. More an that in a following post. Thumbs up for Blair...

    Will Your Roof Leak This Year?

    12/1/2016 (Permalink)

    A home roof in Riverside CA with some sipped and cracked tiles...

    Got leaks?

    The weather in southern California is hard to beat. We get lots of sunshine, low humidity and a nice long summer to accommodate for all of our activities. However, this is exactly why we can get in trouble when we enter our short rain season. We don't get much rain so we assume our roofs are in good shape, often times not thinking twice on giving them some maintenance work from time to time...

    During this potential rainy season, we will receive many calls from homeowners that will unfortunately have water damage in their homes due to roof leaks. Many can not be prevented if we have a heavy storm but the vast majority can actually be prevented. So lets take a look at some of the very common situations we come across.

    Slipped Tiles: These can be ceramic tiles or concrete tiles. both have some nice weight to them and can usually withstand some heavy winds. But from time to time and over time, these heavier tiles can slip or slide away from their original position creating gaps in the surface area where potential water damage can occur. Wind, heavy water flow and the weight of the tiles settling in over years can all cause this "slippage". Also, broken tiles from objects impacting them can be a problem along with the occasional cracked tile from someone walking on it...

     

    Missing Shingles: This is more topical of your asphalt shingle roofing. Asphalt shingles are very popular and perhaps the most commonly used. Their appearance is like that of sandpaper some say. They have good durability and usually come with a smaller price tag. With this kind of roofing we usually see "missing shingles". It is typical wear-and-tear that usually makes this happen. Over time heavy winds can eventually lift a shingle and continually work it to the point it detaches. Bad installation can also result in compromised performance when storms or wind hits.

     

    Wind Driven Damage: This can and will happen to basically any type of roof. Wind driven damage is a term used to describe a situation where the wind was strong enough to be the main reason behind the damage. Strong wind can blow out weak or poorly installed shingles but when coupled with rain, it can actually force water to move up and under the roof shingles regardless of type. Water will usually find its way into the attic. In a situation we encounters not to long ago. Hail was present during a strong and windy storm. The wind was strong enough to push the smaller hail pellets up and under the roof shingles. The home owner thought the worst was over after the storm was done. However, it did not take to long for the hail deposited in his attic to start melting and cause massive water damage.

     

    Tips: 

    1) We recommend doing a yearly routine inspection of the roof ether by carefully doing the inspection yourself or getting a professional to do it for you. We strongly recommend getting help to do this inspection if you are not comfortable doing this yourself. It can be dangerous work if not handled properly.

    2) Also, have your gutters cleaned out to prevent water from pooling along the gutter and flowing into the attic.

    3) Pay close attention to wood shake shingles if you have them. They can be very easily damaged when old or worn out.

    4) Don't forget that many times your home owners insurance can help in situations like this. Always check with your insurance agent first before putting in a claim. 

    5) Finally, getting an inspection from a trusted service provider that works with all insurance companies like ourselves can be of great value in keeping cost and time spent down should anything happen. 

    We hope this helps out and helps keep you dry and leak free!

    Trapped Kittens Rescued!

    11/30/2016 (Permalink)

    Gary and the kittens...

    SERVPRO of West Riverside City answers the call to another disaster. Only this time, there was a little difference in store for us...

    As Crew Chief Gary begins the work needed on a large commercial building basement, he catches the sound every cat lover knows, a faint meow. As he follows the sound he pinpoints it to be between the basement concrete walls in a very tight area. Did this stop Gary from helping? Nope. He made his way into the wall cavity and followed it until he came across confirmation to what the sounds were. He finds three kittens that were cut off from the outside world. Access was no longer available to them so they were safely removed and taken to safety. They don't teach you that in restoration class, Great job Gary!!

    SERVPRO of West Riverside City Cares!

    11/29/2016 (Permalink)

    Canine Angles team along with Calypso and JJ receive a gift from our very own Christopher!

    Helping Weave The Fabric of Our Community 

    Being a local franchise of the Riverside area in CA, we get to experience the community first hand. We are professionals trained to perform our professional services, but we also care for our clients and community. When we heard of an organization called "Canine Angles Service Team" helping our local and neighboring communities, we had to take a closer look. We liked what we found and decided to help them make a change and deliver a good impact to the life of others. 

    Canine Angles Service Team is a company that provides highly trained service dogs specifically to children. We were touched by the help and joy that this organization brings to others and decided to seize the opportunity to help them with their quest to bring service along with a smile to our community. We were able to make a very nice contribution to their work and even though we did not expect anything in return, we were rewarded with meeting some of the team members which included Calypso and JJ the service buddies! Here is a link to their website should any like to read more about the great service they provide.

     

    Canine Angles Service Team

     

    On behave of SERVPRO West Riverside City, congratulations Canine Angles and keep up the good work!    

    Hidden Water Damage

    10/11/2016 (Permalink)

    Crew Chief Gary after he dried water damaged in crawl space and installed new insulation.

    Many times water can be very sneaky and hard to find. Such was the case with one of our clients that had their fridge leak and caused more hidden damage than that which was visible. We get the call and quickly show up on site. As the inspection is being conducted, the client was confident that the damage was not too bad. However, our Crew Chief Gary noticed a nearby vent that was in the affected area. He asked the client if he could have access to the crawl space underneath the home. Our client didn’t think it was necessary but gave us access. What Gary found unfortunately was a lot more damage that was not visible from the inside of the house. Water had traveled through the cut outs made for the ground vent and soaked a large area of insulation underneath the house. The client was surprised at the discovery and thanked us for being diligent in the investigation process. The truth is we MUST be diligent and eliminate all moister when dealing with a water loss. Any corners cut or areas overlooked can result in prolonged moister, secondary damage or even worse, mold growth.  

     

    Conclusion

     

    After having identified all affected areas, a complete plan of action was put into place and Gary was able to remove the wet insulation with compromised properties and replace it for new one after the dry down was complete. The client now knowing that all areas were dry and all work completed, was able to come home, relax and carry on with their normal activities being confident that the work had been done thoroughly and correctly by SERVPRO of West Riverside City… Cheers!

    Smoke Types

    10/5/2016 (Permalink)

    Contents inside cabinets affected by candle fire that created "Wet Smoke" damage in Riverside CA.

    Let's talk smoke...

     

    So just like everything else, smoke has a few secrets and tricks to it that most people are not aware of, but here at SERVPRO of West Riverside City, it’s our job to know them to properly conduct smoke damage restoration when we get the call.

    A client gives us a call after coming home and finding that a small candle that was left lit while they were gone burned down to its end but not before burning its decorative plastic wrapper, a table cloth and a leather phone case. As well as melting other nearby objects like hand lotion bottles. These items produced a type of smoke categorized as “Wet Smoke”. This is because when most plastics and synthetic man made materials burn, they produce a dark, sticky ash that almost behaves like grease. Unfortunately, when our clients got back home, that’s the ash that awaited them and it covered all their belongings. Thankfully, the worst did not happen and their home was not lost or damaged from the fire other than needing an extensive cleaning and painting some of the walls and ceilings.

    So why is identifying the smoke type important information for us? Because now we know the kind of cleaning method we will need to utilize when attempting to restore the house to its former glory. “Wet Ash” must be cleaned off the walls with a wet method such as a cloth damped in a special solution to most effectively remove the ash. When something like paper or wood burns, it produces a “Dry Smoke” that can be cleaned with a dry method such as using a special dry sponge that will collect the ash in its pores. Attempting to clean these different ash types with reversed cleaning methods will result in further damage or permanent staining of the surface.

     

    Smoke Types

    Wet Smoke - Plastics and Synthetic Materials. Low heat, pugnant odor, sticky residues.

    Dry Smoke - Paper and Wood. Fast burning, high temperatures.

    Protein Smoke - Food. Virtually invisible residues, discolors paints and varnishes, extreme pugnent odor. 

     

    Fire & Smoke Damage Tips

    Do:

    • Limit movement in the home or work area to prevent soot particles from being embedded into upholstery and carpet.
    • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
    • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffics areas.
    • If electrical is off, empty freezer and refrigerator completely and prop doors open to help prevent odors.
    • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect with these surfaces with a light coating of lubricant.

    Don’t:

    • Attempt to wash any walls or painted surfaces without first consulting a professional.
    • Attempt to shampoo carpet or upholstered furniture without first consulting a professional.
    • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized professional.
    • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.

    Flooded Home In Riverside

    8/19/2016 (Permalink)

    Different shots of the initial water damage found

    The Water Bug Bites...

    There is nothing better than coming home from a nice family vacation and getting some rest as you settle back in. But what happens you when you come home only to find a massive water problem?

    The Story

    That is exactly what happened to a family in Riverside. After a good vacation with their loved ones, they come home late in the evening only to see a horrifying site. Water streaming out from their front door. As they go inside to see what the problem could be, they find that the vast majority of their home is flooded. Carpet, padding, furniture and wood flooring have all fallen victims of water damage. The problem? The toilet supply line in the master bedroom had ruptured and leaked for an indefinite amount of time. Thankfully the client was familiar with SERVPRO and did a quick search for the closest franchise to him.

    The Call Out 

    Approximately around 10:30PM Christopher gets the call from the home owner and the restoration process begins. Some information of the loss was gathered, tips were given to the home owner and the vehicle was dispatched to give the customer the much needed help.

    Upon arrival, the extent of the damage was very apparent but even then a thorough inspection is needed to make sure we find all the areas where water could be hiding from our view. Carpet is completely soaked, walls and lumber are wet and even the reclaimed wood flooring has turned into a water bed. A few hours pass while the water extraction is being conducted to remove all excess water from the scene and the environment is finally getting under control. Equipment was placed to start the dry down process and contents such as furniture and light stands are all propped up to prevent water damage to occur to them or the carpet. The next day our technicians are ready for round two.

    The Conclusion 

    After a few days of work and great progress, the home owner cheers up and can see the hope for him and his family at the end of all this. He shares with us how happy he is with his decision to call us out and thanks us for being attentive and treating his home with respect. Soon, the home owner and his family will be back at work doing whatever it is that made them happy at home and will not have to worry about mold or any issue relater to this water loss because they know we indeed made it "Like it never even happened".       

    Did you know water has different categories?

    7/27/2016 (Permalink)

    Even water from a clean source like a broken pipe can quickly change category if left unattended.

    Water Types play a huge roll in how a professional will decide to tackle any water loss. Many people are not aware that water is categorized by the amount of pollutants it carries or that it picks up as it travels through materials. This is very important to note because as water dries up, these pollutants will be left behind or can even be blown around the area with air movement or foot traffic creating a potential hazarded to health and safety. Sometimes, it’s best to get rid of affected materials instead of drying them and risking your safety and the safety of others.

    Categories

    Clean – Broken pipe, icemaker, drain overflow  -  No waste or contaminants

    Gray – Washing machine, dishwasher, roof leak  -  Some soils and contaminants

    Black – Raw sewage, floods  -  High degree of waste and contaminants 

    “The safety of our clients and their 100% satisfaction in our services is always part of our goal.” 

    Salmonella Strikes a Children's Summer Camp!

    7/19/2016 (Permalink)

    Crew chief Gary applying a disinfectant in the form of a fog for better penetration.

    Summer is usually a great time for families as it gives them the opportunity to spend some quality time together outdoors. But in this case, what was supposed to be a great summer camp for kids, turned into a discomforting experience.

    THE STORY 

    As a group young teens get together at their summer camp and settle in, something else was also settling in. A couple of the children were misfortunate and contracted salmonella food poisoning. Salmonella is a bacteria commonly found in undercooked eggs and poultry and once contracted the person will experience diarrhea, fever and abdominal cramps 12 to 72 hours after infection. The illness usually lasts 4 to 7 days and most people with a healthy immune system don’t need hospitalization, however, the symptoms can be very severe causing them to seek medical help. The camp was not taking any risks of spreading the bacteria to other children so they sent the children back and called in the professionals…

    THE CALL OUT

     We received the call and immediately understood the importance of taking care of this situation properly and promptly. Christopher quickly schedules an inspection to commence work when the children are no longer present and takes note of the points of interest as he walks though the many rooms with multiple bunk beds. It was the right call to send the children home regardless of the inconvenience. With so many rooms and such tight quarters it was only a matter of time before the problem would spread among the children. Soon Gary is on the scene and executes his plan of action. Using an EPA approved disinfectant all areas that would come in contact with the children (most everything) were wiped down giving detailed attention to the restrooms and finally creating a fog with a very safe and strong disinfectant that would blanket all areas and surfaces to eliminate all threats. When it comes to our client’s safety and wellbeing, SERVPRO of West Riverside City takes no chances.   

    Should You Mitigate?

    7/1/2016 (Permalink)

    Water Damage traveling through carpet & carpet padding

    When it comes to Water Damage, it is critical to have proper mitigation as soon as possible to prevent the spread of damage. But what exactly is mitigation?

    Mitigation is defined as the action of reducing the severity, seriousness, or painfulness of something. 

    In the case of a water loss, part of what is done to reduce the severity of damage is to extract any excess or standing water from the site. Standing water in a structure can be very dangerous and has a very high potential to increase the severity of the damage by seeping through building materials such as carpet, padding, wood floors, vinyl and even walls! But it doesn’t stop there, if left unchecked it can damage furniture, create rust stains, destroy paper goods and worst of all it can accelerate bacterial and fungal growth leading to mold. All of this can also be done by any unchecked moisture and not just by excess or standing water. This is why it is critical to have quick mitigation but also a proper restoration as a whole.

    So, Why Mitigate?

    • Mitigation reduces the losses of life and property

    • Mitigation enables people to recover more quickly from disasters

    • Mitigation lessens the financial impact of disasters

    When to Mitigate:

    • Water damage

    • Fire

    • Vandalism

    • Crime Scene

    We are here to help!

    6/14/2016 (Permalink)

    Quick response with a portable water extractor

    A pip bursts. A water heater leaks. A bathtub overflows. A sprinkler system malfunctions. Flood waters rush in. Water damage can happen in any number of ways. But if your business or home is under a few inches of water, everything else takes a back seat. The only thing in your mind will be to find a solution and quick. 

    Your local SERVPRO® franchise of West Riverside City is exactly that solution. We understand the stress a situation like water damage can introduce to your life and we want to help you get rid of it quickly and efficiently. We have experienced with our clients that simply having someone show up onsite ASAP, begins to alleviate some of that overwhelming stress. This is because knowing that you have the right people for the job makes all the difference in the world, especially when its your work place or even worse, your home. We understand the importance of diong things as quickly, carefully and thoroughly as possible so you can return to your regular activities. 

    Tips

    This is why we recommend that you take the time to visually inspect your work area and/or your home and become familiar with were critical things like the main water and gas shut off valves are located. This simple knowledge will empower your ability to take quick actions should anything happen in the future. Also, keep a list of helpful contacts for any number of different situations that could play out in your home or work place. And dont forget that we are ready, local and just a phone call away from serving you. 

    Free Inspection Code AC20, call now: 951-351-8033

    The Behavior of Smoke

    10/27/2015 (Permalink)

    A fire loss can result in complex damages because of the unique behavior of smoke. Our professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Here are some facts you may not know about smoke.

    The grilling fun isn't over!

    7/22/2015 (Permalink)

    Here are a few simple tips to keep in mind this summer while cooking...

    Water Damage Facts From Discovery

    6/2/2015 (Permalink)

    May showers can create flood conditions faster than you may realize. Here are some interesting facts about #WaterDamage from our friends at Discovery.

    Check out this 30 sec video from Discovery

    #SERVPROWestRiverside

    Emergency Preparedness Checklist

    3/25/2015 (Permalink)

    Emergency Preparedness Checklist

    This week we're gathering supplies for our Emergency Preparedness Kits. We'll show you how it turns out, so you can make one for your home or business.

    Check out our Twitter Page

    Emergency Ready Plan

    8/14/2014 (Permalink)

    Emergency Ready Profile with SERVPRO West Riverside City

    Knowing what to do and what to expect in advance is the key to timely mitigation, and can help minimize how water and fire damage affect your business.

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