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Fire & Water - Cleanup & Restoration

Archived Blog Posts

SERVPRO's Use of Personal Protective Equipment

5/4/2020 (Permalink)

Gray background a person wearing white personal protective equipment, with blue gloves & blue facemask with words in blue PPE Appropriate use of PPE keeps SERVPRO Technicians safe when performing Sanitizing and Cleaning.

In our line of work, SERVPRO® technicians come into contact with hazards that could cause injury and must use special personal protective equipment or PPE. Some examples of these hazards could be environments with dust, fumes, smoke or some that pose a biological or chemical threat if exposed and viruses. All technicians are trained in identifying when PPE is necessary on a jobsite, what and how to wear each item. It is also extremely important to understand the limitations of the personal protective equipment, useful life and proper disposal procedures.

On a CAT 3 site, you would see the following PPE on a SERVPRO® of West Riverside City technician:

  • Goggles: to protect technician’s eyes from hazardous materials
  • Respirator: to protect technician’s lungs from airborne contaminants
  • Suit/gloves: one-time use, disposable protective wear used to protect the technician’s skin from coming into contact with hazardous materials
  • CDC outlines how to DON and DOFF Personal Protective Equipment (PPE)

    How to Put On (Don) PPE Gear

    More than one donning method may be acceptable. Training and practice using your healthcare facility’s procedure is critical. Below is one example of donning.

  • Identify and gather the proper PPE to don. Ensure choice of gown size is correct (based on training).
  • Perform hand hygiene using hand sanitizer.
  • Put on isolation gown. Tie all of the ties on the gown. Assistance may be needed by other healthcare personnel.
  • Put on NIOSH-approved N95 filtering facepiece respirator or higher (use a facemask if a respirator is not available). If the respirator has a nosepiece, it should be fitted to the nose with both hands, not bent or tented. Do not pinch the nosepiece with one hand. Respirator/facemask should be extended under chin. Both your mouth and nose should be protected. Do not wear respirator/facemask under your chin or store in scrubs pocket between patients.*
  • Respirator: Respirator straps should be placed on crown of head (top strap) and base of neck (bottom strap). Perform a user seal check each time you put on the respirator.
  • Facemask: Mask ties should be secured on crown of head (top tie) and base of neck (bottom tie). If mask has loops, hook them appropriately around your ears.
  • Put on face shield or goggles. Face shields provide full face coverage. Goggles also provide excellent protection for eyes, but fogging is common.
  • Perform hand hygiene before putting on gloves. Gloves should cover the cuff (wrist) of gown.
  • Healthcare personnel may now enter patient room.
  • How to Take Off (Doff) PPE Gear

    More than one doffing method may be acceptable. Training and practice using your healthcare facility’s procedure is critical. Below is one example of doffing.

  • Remove gloves. Ensure glove removal does not cause additional contamination of hands. Gloves can be removed using more than one technique (e.g., glove-in-glove or bird beak).
  • Remove gown. Untie all ties (or unsnap all buttons). Some gown ties can be broken rather than untied. Do so in gentle manner, avoiding a forceful movement. Reach up to the shoulders and carefully pull gown down and away from the body. Rolling the gown down is an acceptable approach. Dispose in trash receptacle. *
  • Healthcare personnel may now exit patient room.
  • Perform hand hygiene.
  • Remove face shield or goggles. Carefully remove face shield or goggles by grabbing the strap and pulling upwards and away from head. Do not touch the front of face shield or goggles.
  • Remove and discard respirator (or facemask if used instead of respirator). Do not touch the front of the respirator or facemask.*
  • Respirator: Remove the bottom strap by touching only the strap and bring it carefully over the head. Grasp the top strap and bring it carefully over the head, and then pull the respirator away from the face without touching the front of the respirator.
  • Facemask: Carefully untie (or unhook from the ears) and pull away from face without touching the front.
  • Perform hand hygiene after removing the respirator/facemask and before putting it on again if your workplace is practicing reuse.*
  • * Facilities implementing reuse or extended use of PPE will need to adjust their donning and doffing procedures to accommodate those practices.

    Tips for School Age Children while Riverside Schools Remain Closed

    4/29/2020 (Permalink)

    father in black t-shirt overlooking his blond son in a white t-shirt, on a tablet Take a deep breath. Know that we are all in this together. And together we will get through it.

    Having school aged children at home during the stay-at-home order can be challenging! But there are some things we can do to help keep children focused on online or virtual school and activities to keep them busy.

    Keeping a routine is key

    Healthy Children.org recommends the first step: Take a deep breath. Know that we are all in this together. And together we will get through it.

    They also recommend to keep a routine.  Children thrive with a routine.  Daily expectations will keep them on track and focused.  Create a daily schedule that can be placed on the refrigerator where they can see it each day.  Be sure to include breaks from tele-work or schoolwork to relax and connect with each other.  Here are some ideas to help you create a daily schedule:

    • Wake up, get dressed and have breakfast at the normal time.
    • Decide where everyone can do their work most effectively and without distractions.
    • List the times for learning, exercise and breaks.
      • For younger children, 20 minutes of class assignments followed by 10 minutes of physical activity might work well.
      • Older children and teens may be able to focus on assignments for longer stretches, taking breaks between subjects.
      • Include your hours as well, so your children know when the work day is done.
    • Schedule time for nutritious lunches and snacks. Many schools are providing take-home school meal packages for students who need them.
    • Don't forget afternoon breaks as well!
    • Have dinner together as a family and discuss the day.
    • Enjoy more family time in the evenings, playing, reading, watching a movie or exercising together.
    • Stick with normal bedtime routines as much as possible during the week to make sure everyone gets enough sleep.

    CDC recommends keeping children active:

    Make physical activity intentional.  If you don’t plan it, it probably won’t get done.  Dedicate one-hour blocks of time for exercise each morning and afternoon, with ‘free exercise’ outside after ‘school’. For older children and teens, many coaches have been sending home training ideas. Be intentional about this and include it on their daily schedules.

    • Encourage your child to play outdoors—it’s great for physical and mental health. Take a walk with your child or go on a bike ride.
    • Use indoor activity breaks (like stretch breaks or dance breaks) throughout the day to help your child stay healthy and focused.
    •  Create Your Own Workout-Create your own “high intensity” workout with your family. Each person chooses their favorite moves, such as lunges, jumping jacks, squats, or even hops. Using a timer, do each workout move for 20 seconds, then take a 10-second break. Do four sets of each move, then take a 30 second break. This “interval training” is fun, fast-paced and really gets hearts pumping! 
    • Offer a challenge—i.e., challenge your kids to do a certain activity XX number of times, or challenge them to do X in XX number of minutes, with a reward for achieving this.
    • Have a dance party
    • Start planning your summer garden!
    • Create an obstacle course with toys and games from your garage.
    • If they play instruments, have them learn new songs.

    CDC recommends helping your child stay socially connected

    • Reach out to friends and family via phone or video chats.
    • Write cards or letters to family members they may not be able to visit.
    • Families can connect with Jackbox TV, for great family games. 

     Players play using their phones, tablets, or even computers as controllers – making it the perfect easy-in entertainment piece for your next game night or party.  It can be displayed using Zoom to play with others outside their home.

    • Create a scavenger hunt.  This can be done several ways.  Have neighbors place certain items on their windows for kids to find.  You can easily create one in your back yard.  It can also be played on Zoom, where a list of items will be called out.  Kids have 2 minutes to locate the item in their home… the person with the most items collected from the list is the winner!
    • Make dinner as a family; find recipes and tips for cooking with children safely on the Cooking with Kids webpage.

    Parents can be creative and be flexible.  You have to find a balance that works for your family. The goal should be to stay sane and stay safe.

    Understanding Water Damage To Your Riverside Home

    4/29/2020 (Permalink)

    White background with green lettering "Did you Know?" and black lettering explain causes of water damage Call SERVPRO of West Riverside City can help with your emergency water damage loss. We are open!

    Water Damage: Your Quick Reference Guide

    If you're like the majority of Americans, your home is your most valuable possession. As such, you want to do all that you can to protect it against man-made hazards and natural disasters. One of the most severe threats to the structural integrity and safety of your home is water damage. By learning more about what causes water damage in Riverside and how to correct it, you can keep your residential property in great condition:

    What Causes Water Damage?

    As water damage experts know, there are several factors that can lead to water damage. One of them includes natural disasters like floods and storms. Riverside water damage can also transpire as a result of household factors like cracks in the roof, overflowing washing machines, leaky dishwashers, and broken pipes.

    The Effects Of Water Damage

    Unfortunately, water damage can have a profoundly negative impact on your property. For example, the water can corrode your home's foundation, baseboards, and drywall. It can also ruin your electronics, appliances, upholstery, and furniture.

    According to Insurance Business America, “The number of water damage claims resulting from leaks has surged”.

    Water Damage Categories

    Generally, water damage is classified into three groups. They include:

    Category 1- Category 1 is referred to as clean water. This type of water damage poses no significant harm to you or members of your household. Category 1 water typically results from broken appliances and overflowing sinks.

    Category 2-  Category 2 water is referred to as grey water. This type results from broken sump pumps and toilets. This water can be contaminated with bacteria and is thus a threat to the safety of you and your loved ones.

    Category 3-  Category 3 water is water from the sewer. It is contaminated and can have an adverse impact on your health.

    Preventing Water Damage

    There are several strategies you can implement to prevent water damage from transpiring on your property. Some of them include:

    • Elevating appliances
    • Tightening faucets
    • Shutting off supply valves

    Even when you implement strategies to prevent water damage, excess water can erupt on your property at any moment. To ensure that your home is safeguarded against damage from standing water, call the professionals of SERVPRO of West Riverside City.

    Our IICRC-certified technicians will provide you with the detail-oriented, client-centered care that keeps you calm throughout the remediation process and leaves you satisfied with the results.

    Locally Owned Company with National Resources

    As a locally owned and operated business, SERVPRO of West Riverside City is strategically located to respond quickly to your flood and water emergency event. When water damage occurs in Riverside, we have the resources and personnel to help.  951-351-8033

    Bring Out That Grill...Safely, While We're Home

    4/27/2020 (Permalink)

    animated picture of charcoal grill with orange flames Would like more information on hiring a team experienced in Smoke & Fire Damage Restoration? Call SERVPRO of West Riverside City Today 951-351-8033

    Take advantage of being "safer at home" and bring out those grills!  The weather is getting nicer, so being outdoors can be a great stress reliever.

    To make sure you have a safe grilling season, we will provide a list of safety precautions, such as how to check your gas lines before you start grilling and where to place your grill. Grilling is supposed to be fun and relaxing. Don't let one grilling mistake ruin your spring! 

    Before you use your grill:

    Check the major connection points between the gas (propane) tank hose and the regulator and cylinder, and where the hose connects to the burners. Tighten if loose.

    • Check the gas (propane) tank hose for potential gas leaks. To do that:
    • Apply a light soap and water solution to the hose using a brush or spray bottle.
    • Turn the propane tank on. If there is a gas leak, the propane will release bubbles around the hose (big enough to see).
    • If there are no bubbles, your grill is safe to use.
    • If there are bubbles, turn off the tank and check connections If the leaks continue, then have your grill serviced by a professional before using it again.
    • If the leak doesn’t stop, call the fire department immediately.

    When the grill is on:

    • As you are cooking, if you smell gas, turn off the gas tank and burners.
    • If the leak stops immediately, get the grill serviced by a professional before using it again.
    • If the smell continues, move away from the grill and call the fire department immediately. Do not move the grill.

    Charcoal grills

    • There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
    • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire once it starts burning.
    • Keep charcoal fluid out of the reach of children and away from heat sources.
    • There are also electric charcoal starters, which do not use an open flame. Be sure to use an extension cord rated for outdoor use.
    • When you are finished grilling, let the coals completely cool before disposing in a metal container.

    By following these steps this will help you have a safe and happy grilling season. 

    10 Things Never to Do When You Grill

    Play it safe and check out these 10 things you should never …

    • Never Leave the Grill Unattended

    Never walk away from a lighted grill, because the open flames present a fire hazard. Also, for safety's sake, always have a fire extinguisher on hand.

    • Never Use a Metal Brush

    Avoid using metal-bristle brushes to clean your grill grates; the bristles can break off and become lodged in your food. Instead, rely on a wad of aluminum foil, dish scrubbers, or clean damp rags to wipe your grill—preferably while the grates are still warm.

    • Don’t Run Out of Fuel

    Make sure you have enough propane (or charcoal) to finish cooking your food before you start. Keep a spare full propane tank or bag of charcoal on hand, just in case.

    • Don’t Use Lighter Fluid

    Avoid using lighter fluid or lighter-fluid-infused charcoal briquettes, because the chemicals can impart a nasty flavor to your food. That’s also why you should never use gasoline, kerosene, or oil to start your grill!

    • Banish Bacteria

    Avoid food contamination both on and off the grill by following safe handling procedures: wash your hands, keep the food in the refrigerator until you’re ready to grill, and don't prepare raw meats and vegetables on the same surface. To be sure meats are sufficiently cooked, use a grill-safe thermometer to check that they've reached the proper internal temperature (165 degrees Fahrenheit for poultry, 160 degrees Fahrenheit for ground meat, and 145 degrees Fahrenheit for steaks or roasts).

    • Skip the Sloppy Look

    Don't wear loose clothing, scarves, or dangling jewelry while grilling; these items can potentially catch fire in open flames. If you have long hair, tie it back or tuck it under a hat to avoid singeing your lovely locks.

    • Never Skip Resting Time

    As tempting and mouthwatering as that just-cooked steak may appear, don’t cut into it immediately, or you'll end up with a dryer, tougher piece of meat. Rest your meat for a few minutes to give the internal juices time to redistribute through the muscle fibers. You'll be rewarded with juicy goodness in every bite. 

    • Don’t Char, Grill!!

    Be careful not to overcook your meat. Not only does burned barbecue taste unappealing, but it also forms dangerous carcinogenic compounds, known as heterocyclic amines (HCAs), which have been linked to increased risks of pancreatic, colorectal, and prostate cancer.

    • Stay Away From Smoke

    Never stand directly over a smoky grill, and avoid inhaling the fumes. Grill smoke contains carbon monoxide as well as substances called polycyclic aromatic hydrocarbons (PAHs), which have been linked to increased risk of certain cancers—especially lung cancer.

    • Don’t Drink and Grill

    Grilling under the influence of alcohol can be a recipe for disaster. Wait to pop open a cold one until the grilling and food preparation is complete, then help yourself to a recreational beverage while your meat is resting.

    HAPPY GRILLING!!!

    If you would like more information on hiring a team experienced in Smoke and Fire Damage Restoration Call SERVPRO of West Riverside City Today at (951) 351-8033

    Keeping Your Riverside Workplace Safe and Healthy

    4/22/2020 (Permalink)

    a SERVPRO worker smiling along with business owner, clean office with desk and chairs, with words "Here to Help" in orange. You can count on SERVPRO of West Riverside to follow CDC guidelines when cleaning your property!

    Workplace Specific Health Strategies

    What can employers do to promote a healthy work environment to minimize infectious diseases?

    A simple and efficient path to promote workplace health includes the following items:

    • Encourage hand washing with real soap for at least 20 seconds.
    • Put hand sanitizer in numerous stations around the office or facility.
    • Provide disinfectant wipes for employees to wipe down surfaces such as keyboards, mouse, desk, chair, pens, stylus, pencils, touch screens, etc.
    • Allow employees to wear disposable gloves.
    • Remind employees of the company's sick policy. Sharing virus or Influenza with workspace mates or the production crew could be very costly to all involved parties.
    • Coordinate with the facility cleaning team regarding special measures to be taken during flu season or during periods of significant employee sickness.

    These measures are very basic yet they go a long way to keep the workplace healthy and happy.

    When is the right time to call in a professional cleaning service to clean, disinfect, and sanitize the workplace?

    Seeking consultation and assistance from a highly trained, well-informed, and experienced cleaning professional to address workplace health and hygiene is both proactive and pre-emptive. Losing multiple teams or crew members to an outbreak of an infectious disease for a week or two could crush production efficiencies. An office or sales force outbreak could slow or halt sales generation and depress a revenue cycle. The cost of an absentee employee is so much more than paid sick leave.

    Qualified cleaning professional like SERVPRO of West Riverside City can provide prevention strategies for a business as well as for a school, daycare or church. People recognize SERVPRO as the industry leader for water and fire damage restoration and disaster recovery. SERVPRO of West Riverside City team also specializes in commercial cleaning at a level that exceeds other cleaning services. Using advanced restoration and cleaning equipment, SERVPRO experts clean to the deepest level.

    For a deep clean that can address germs and infection in an office workspace or industrial environment, the team at SERVPRO of West Riverside City offers a comprehensive solution that includes disinfecting all floors and flat surfaces. They can also address the more heavy-duty situations out on the plant floor and in the canteen, showers, and restrooms.

    SERVPRO of West Riverside City can make any business look, smell, feeling fresh and clean at the same time making it a sanitary and safe environment. Most people only think of a flooded house, a sewage spill, fire damage, or disaster recovery when they think of SERVPRO. But the professionals at SERVPRO of West Riverside City have been providing deep clean and regular maintenance for businesses, schools, daycares, churches, and homes for decades.

    Call SERVPRO of West Riverside City today to schedule your cleaning (951) 351-8033.

    Everything That Storm Damage Cleanup Entails for your Riverside Home

    4/20/2020 (Permalink)

    Animated picture of basement, flooded with blue water and chairs and brown dresser floating If your Riverside home has faced water damage from a storm, we are here to help. Give us a call and we can provide free inspection.

    After your Riverside neighborhood has been hit by inclement weather, now, to call SERVPRO of West Riverside City professionals to make everything look like new again.

    However, do you really understand the steps that will take place? Here’s a quick breakdown of everything that a storm damage cleanup job may entail, from start to finish.

    1) An Inspection of the Damage

    The first thing that the storm damage cleanup professional at  SERVPRO of West Riverside City will do is complete an assessment of damage. They’ll walk through your house and make a note of everything that the storm had affected. Any puddles of water, soaked carpeting, holes in the walls, and more will be thoroughly documented and photographed. The storm damage cleanup team at SERVPRO of West Riverside City will provide you with a punch list of everything that needs to be done.  We will also work with your home insurance company to help mitigate the situation. This assessment will contain costs, scope of work description and a timeline.

    2) Removing Any Existing Water

    After the storm damage cleanup company has received written permission to begin the restoration process Riverside, they will remove all content from the affected area and start the extraction of water that’s in your home. They’ll use special equipment soak up puddles that a simple set of towels cannot handle and ensure that every bit of standing water in your home is removed. They will go through every step necessary to complete this task, including blotting your carpeting and taking care of any sodden curtains. Know that any content damaged Riverside can also be service by SERVPRO.

    3) Running a Dehumidifier and Drying Everything Out

    Next, the storm damage cleanup crew will set up dehumidifiers for the drying process. They are necessary. The lack of puddles of standing water doesn’t mean that the job is over. Your floorboards, walls, carpeting, ceilings and everything else that received water damage could still be moist. That dampness, when left alone, will lead to mold. It’s SERVPRO of West Riverside City's duty to make sure that this mold doesn’t have a chance to set in, so they’ll go through the additional steps to completely dry every surface.

    4) Sanitizing the Space

    Once everything is dry, our team will start cleaning and sanitizing. This ensures that things like mold won’t be able to set up shop, so to speak. The storm damage cleanup crew will SERVPRO patented cleaning solutions to kill off any potential germs or irritants lurking in your formerly waterlogged home. This can only be done once all of the water has been removed, and those carpets and walls are now dry.

    5) Performing Restoration Services

    Finally, the last of the restoration services are completed. This consists of the storm damage cleanup crew going through and repairing holes in the walls and ceiling, replacing broken windows, and even repainting walls, if necessary. They will do everything required in order to make your home look just like it did before the storm – only cleaner. In addition, the best companies take the time to ensure that you’re pleased with the results.

    Call SERVPRO of West Riverside City today, if your home has experienced any water damage – large or small! 951-351-8033

    Twelve Things You Can Do to Prepare for Spring

    4/15/2020 (Permalink)

    green grass with yellow flowers in the forefront Ready to prepare your Riverside home for Spring? These steps can help prevent future issues!

    Done with Winter? Are your Ready to Prep for Spring?

    Here are 12 things you can do to prepare your Riverside home.

  • Clean your rain gutters. 
    Wind, animals, and gravity bring sticks, leaves, and other organic matter into your rain gutters, and chances are yours have accumulated their share of detritus over the winter. That's bad news for your home: When downspouts are clogged, rainwater can spill out of your gutters and around the perimeter of your house, putting it at risk for leaks and flooding. Get ready for spring showers by removing the mess from your gutters to ensure that the water will flow freely.
  • Change filters.
    To maintain optimal air quality in your home, it’s a good idea to replace your HVAC system's air filter seasonally as well as the filter in your kitchen range hood. While you're at it, consider changing the filters in your water purification system. Depending on your water, you might not need to change these as often as your HVAC filters, but it's not a bad idea to check them now. So, go ahead and welcome spring with new filters all around to keep your home clean and fresh, and your appliances in good working order. Need help ? See what SERVPRO of West Riverside City can do to help with our Air Duct and HVAC Cleaning Services.
  • Check vents.
    It’s a good time to check any vents along the foundation or in the attic. Look for missing or damaged screens, debris, signs of insect or rodent infestation, or other issues, and correct them before they have a chance to become bigger problems later in the season.
  • Service the Lawn Mower.
    Get your lawn mower ready for the season with a tune-up. If you didn’t do it in the fall, now’s the time to drain and replace oil, sharpen the blades, remove caked-on grass and mud, and lubricate moving parts.
  • Prep the gas grill.
    After a long winter spent cooped up indoors, you're probably eager for a sunny day and a burger hot off the grill. Get your outdoor cooking station ready for spring by scraping away any rust spots that developed over the winter, cleaning the grill inside and out, and checking the fuel tank hose for damage.
  • Clean Backyard Furniture
    As the weather warms up, outdoor entertaining may be just around the corner. Prepare for warmer days ahead by thoroughly hosing down all backyard furniture—chairs, tables, and lounge chairs—wiping away cobwebs, and bringing outdoor chair cushions out of winter storage.
  • Pamper the Lawn
    Once the danger of frost has passed and your grass starts to come out of winter dormancy, it’s time to jump-start your spring lawn-care routine. Address winter damage to your turf by seeding bare patches—although if you do reseed at this time of year, you should avoid spring applications of chemical weed or crabgrass treatments, which can harm new grass. Then get a head start on weed prevention by manually removing broad-leaf weeds before they have a chance to multiply. For cool-season grasses, spread a light application of fertilizer in early spring; for warm-season grasses, fertilization can wait until late spring or early summer.
  • Groom Shrubs and Trees
    Winter storms can be hard on your landscaping, resulting in broken tree limbs, ragged shrubs, and a garden full of organic debris. Get your yard ready for spring by removing broken or damaged branches, pruning summer-blooming trees and shrubs like butterfly bush and crepe myrtle, and raking up fallen leaves. For information on our Storm Damage services, click here.
  • Check the Roof
    Take advantage of the sun’s return to check your roof for cracked or missing shingles or tiles, and examine flashing around vents and the chimney for damage. While you’re at it, have the chimney cleaned and inspected by a professional.
  • Plant Bulbs
    Spring is the ideal time to plant summer-blooming flowers, which include beauties like dahlias and gladioli. Go ahead and get them into the ground as soon as the danger of frost has passed.
  • Clean Windows
    Winter storms and rain can leave your windows streaked and dirty. Improve your view of mellower weather and let more sun into the house by cleaning windows, both inside and out. Storm Damage ? Click here.
  • Test Alarms
    Let the change of season be your reminder to test all smoke alarms and carbon monoxide detectors for proper functioning. Change batteries if necessary. Alarms can malfunction as they age, so if yours are older than seven years, consider replacing them.
  • Happy Spring, Riverside! In need of SERVPRO of West Riverside City services? Questions? Visit our website or call us at - 951-351-8033

    Stay Healthy: 6 Tips for Avoiding Cold and Flu

    4/13/2020 (Permalink)

    Hands under running water, with white suds over hands To completely get rid of viruses from your skin, you need to scrub hard for 20 seconds or more.

    People who are exposed to cold and flu germs every day.

    Doctors, flight attendants, teachers -- know a thing or two about how to stay healthy when everyone around them is sick. Their suggestions can help you, too.

    Get a flu shot. It's the No. 1 thing you can do to prevent the flu.

    Wash your hands -- a lot. No matter what line of work you’re in, if you come in contact with people who are contagious, you have to wash your hands over and over, says Alan Pocinki, MD. Pocinki practices internal medicine at the George Washington University Hospital in Washington, DC.

    “Wash your hands as much as you can stand, and then some more -- especially after wrapping up a visit with someone who’s sick,” Pocinki says.

    It sounds so simple, but soap and water are the constant companions of doctors and nurses. To completely get rid of viruses from your skin, you need to scrub hard for 20 seconds or more. A good way to time yourself is to sing "Happy Birthday" twice while scrubbing the backs of your hands, between your fingers, and under your nails. It doesn't matter if the water's hot or cold -- the very act of scrubbing will physically remove the germs.

    Use alcohol-based hand sanitizer. If you can’t get to soap and water, sanitizer can kill cold and flu germs.

    Avoid getting close to people who are sick. For example, don't shake hands.

    “Doctors tend to be very cautious about hand shaking,” says Terri Remy, MD, medical director of Medical Associates at Beauregard in Alexandria, VA. “Just explain, ‘To keep transmission of colds and flu down, I’m not shaking hands. But hello! Nice to meet you!’ They understand.”

    Keep your surroundings clean. Arlington, VA, massage therapist Amanda Long asks clients to stay home if they feel bad. But to be safe, she sanitizes doorknobs and light switches between sessions. It's a practice she swears by.

    “My hyper-vigilance has paid off,” Long says. “I was sick more often when I worked in an office, where people pawed into shared candy dishes and generally just mingled in a crowded space without much attention to germs. Now that I don't have sick days, I don't get paid if I don't work. And I know my job is to heal, not pass on a cold or the flu.”

    Beth Geoghegan, a paramedic in South Florida, says she starts her day by cleaning her work space with virus-and-germ-killing soaps.

    “It may sound like overkill, but it’s not -- it’s awareness,” she says. “It’s a matter of looking at your environment and thinking, 'What could be contaminated?' All it takes is a tiny droplet. What could have a droplet on it? And I know someone was in my ambulance for 12 hours before I got there -- both patients and other paramedics. It may already look clean, but it might not be.”

    It’s also a matter of context. When Geoghegan gets home from a shift where nothing much happened, she launches into her normal activities. If it’s been a day filled with sick patients, she follows a different routine.

    “If I saw 10 patients today, and eight had flu symptoms, I’m likely to take my uniform off the minute I get home, put it in the wash, and get right in the shower. Because you just never know,” she says.

    Keep up a healthy lifestyle. It's important to look after your own health, says Ardis Dee Hoven, MD, an internal medicine and infectious disease specialist in Lexington, KY.

    “Do all the things we all should be doing on a daily basis anyway,” Hoven says. “Get adequate rest -- which people underestimate -- get good nutrition, don’t smoke, and keep your allergies controlled, because if they’re out of control, then your upper respiratory tree is already inflamed, which sets it up to more easily acquire a virus.”

    How Maintaining your Home can effect your Insurance Coverage

    4/8/2020 (Permalink)

    man in a suit in the back ground, holding an orange sign with the words in black, "Are You Covered" In general, an insurance company is not going to cover claims involving normal wear and tear.

    For some folks, insurance is a double-edged sword. They know they need insurance in case there’s a disaster, but they certainly don’t want to be faced with a disaster despite the “investment” in insurance. But, the fact of the matter is it’s a necessity and every homeowner should have it. It is a good thing.

    Generally speaking, a covered insurance claim is designed to “make you whole”. In other words, it gets your home to the pre-damage condition. In insurance-speak, this is called indemnity. The problem that arises here is claims can result in higher premiums or possible policy cancellations. There are some situations in which an insurance company may question the validity of a claim:

  • The costs of repairs or replacement do not exceed the policy deductible.
  • The damage and claim fall underneath the exclusions section of the policy.
  • The damage and claim could’ve been prevented. 
  • It’s possible the last point gave you pause. Surely, a natural disaster isn’t preventable. However, let’s say a natural disaster causes damage to a roof that’s in obvious disrepair. This may end up a denied claim. For this reason, we’ve decided to share some preventative measures and fixes that are more cost-effective to handle yourself versus using home insurance.  

    Take Care of Your Roof

    Remember when we mentioned the hypothetical roof problem?

    If maintained properly, roofs should last about 25 to 30 years. The first inspection should occur 10 years after installation with additional inspections happening every 3 to 5 years.

    As far as what you can do on your end, try to look over your roof at least twice a year. Check for damaged or missing shingles. Also, make sure to clean any gutter guards and downspouts so water can flow easily from the roof.

    When it comes to a roof, you typically have a good idea of when to use homeowners insurance. For example, if your roof is in great condition and damage is caused by a what your insurance policy considers a covered peril (i.e. fire, wind, hail, etc.), there’s a decent chance a claim is in order. On the other hand, if the damage is due to wear and tear or poor maintenance, a claim denial may be on the way.

    Prevent Water Leaks

    At SERVPRO of West Riverside City, we have extensive experience in dealing with water damage. It’s one of the most common house problems out there. Luckily, there are several relatively easy tasks you can take on yourself to prevent a water and insurance mess:

  • Properly caulk and seal showers and tubs.
  • Inspect pipes for leaks and cracks (have pipes repaired or replaced if needed).
  • In colder temperatures, insulate your pipes.
  • If you use a sump pump, test it every year.
  • Install sewer backwater valves in your drainpipes.
  • It’s worth noting that sewage backup, as well as the replacement and repair of sewer lines, tend to be excluded by insurance companies. But, some companies give the option to add specific endorsements that extend coverage to certain sewer issues.

    Maintain Your Water Heater

    Here’s the deal, water heater repairs and replacements are not usually covered by insurance. It’s also safe to say that if damage results from an old or malfunctioning water heater, your policy is not going to cover it. You have to stay on top of maintenance and replace equipment when necessary.

    Depending on the manufacturer’s recommendations, test your pressure-relief valve and flush the tank on a regular basis. If you hear the unit making loud or strange noises or you see rust-colored water leaking out, there’s probably an issue. Also, if the water heater is around 10 years old, it may be time for a new unit.

    Protect Your Foundation

    Many insurance policies exclude problems caused by cracks in the foundation which means proper care is key. Ensure the soil around your house slopes away from the foundation (6 inches over a distance of 10 feet). Additionally, safeguard your foundation from excess water by pointing sprinkler systems away from the home.

    If you start to notice signs of water in your basement (musty smell or water stains), apply water sealant to the walls and floors. Also, be on the lookout for evidence of mold. If it exists, it may be in your best interest to hire a mold remediation specialist. Mold is a pathogen that can be harmful to your health, so it’s better to be safe than sorry!

    Care For Your Appliances and HVAC 

    In general, an insurance company is not going to cover claims involving the malfunction or the normal wear and tear of  HVAC units and appliances. If there are issues, you usually have to either troubleshoot it on your own or hire a technician to make repairs. If your appliances shock you, it may be indicative of an electrical issue. Unless you are an electrician, it’s a smart idea to hire a professional to inspect.

    While it’s true there’s not a one-size-fits-all care manual for all appliances and HVAC units, there is one task that’s consistently recommended by all manufacturers: On a regular basis, check for damaged hoses and replace them immediately. With an HVAC unit, don’t forget to replace all the hoses every five years.

    Connect With A Professional To Handle Repairs And Inspections

    As you’re probably well aware of, insurance companies vary in what they do and don’t cover. It is good to seek advice from an insurance agent or consultant to get a definite answer as to when to use homeowners insurance.

    That being said, there is a chance your policy may cover various services offered by fire and water damage restoration companies. While wholly contingent upon the provisions of your policy, there could be coverage for services like biohazard cleanup, mold remediation, and fire and water damage inspection, cleanup, and restoration. It might also provide cover for reconstruction services as well.

    How do we know all this? At SERVPRO of West Riverside City, we’ve helped tons of customers navigate insurance claims related to our services. We accept all insurance and work with companies to ensure the claims process and paperwork go as smoothly as possible. 

    If you’re in the Dallas area and looking for certified professionals who handle fire and water cleanup, look no further! Connect with SERVPRO of West Riverside City today! 

    JMW Insurance Solutions Provides this Quick Tip

    Home Insurance Vs Home Maintenance

    Hey Marty Johnson here with JMW Insurance Solutions with a quick tip here for home insurance. Home insurance is designed for catastrophic losses, it's not a home warranty program so you must do your due diligence for normal wear and tear. You need to inspect your house. Check your roof and make sure that the normal wear and tear is being taken care of so when you file a home insurance claim they can't say it's normal wear and tear. I know, we pay our home insurance premium and then we get denied. I get it. keep a repair log for your home. Note the date, time and what you checked. A home insurance repair log of preventive maintenance goes a long way. Have a great day, be kind.

     JMW Insurance Solutions Blog

    Sewage Cleanup: Why It’s Important to Clean Your System

    4/6/2020 (Permalink)

    white background with green letters spelling "contact us" If you need sewage cleanup services in Riverside, SERVPRO of West Riverside City can help. Contact us today!

    Before the invention of indoor and outdoor plumbing systems, millions of people died from contaminated water and bacterial infections. Luckily, today, these diseases have been mostly eradicated. Plumbing systems work silently in the background to keep us safe, and our homes and communities clean. But what happens when sewage systems back up and sewage cleanup becomes a code red on your to-do list?

    Sewage is a bio-hazard and considered a Category 3 Blackwater, posing significant risks to your health. When sewage systems go awry, it must be dealt with efficiently, safely, and fast. Sewage cleanup is a labor-intensive and dangerous job. Homeowners should not attempt to clean up sewage unless it’s a tiny spill. Call a plumber and sewage cleanup specialist as soon as possible if you’re having problems with your system. Here’s what you need to know about caring for your sewage system so that you can prevent costly repairs in the future. 

    Why is it Important to Clean Your Sewage System Regularly?

    For homeowners, plumbing and septic systems are easy to overlook. These critical systems hardly give us any trouble, and it’s easy to forget about them while they work in the background, on autopilot, and silently. Most people don’t even think about their septic system unless something goes wrong. But a malfunctioning septic system can be an absolute nightmare to deal with. Sewage problems are not only costly to fix; they are a hazard to one’s health and property. While your septic system is working below ground to keep you and your home clean and safe, problems could be forming beneath the surface. Regular maintenance can prevent septic issues. 

    Clean the Drains to Maintain Sewage System Integrity

    A clogged pipe is the most common problem that your septic system will face if it’s not maintained correctly. As the months and years pass, debris will build up along the sides of the pipes. If water is taking way too long to drain, it could be indicating either a clogged pipe or a sewer system backup. 

    A professional should clean and inspect the property’s drains at least every two years. Why, you ask? Well, checking the drains at this interval ensures that any small problems are caught before they become big problems. A clogged drain that goes left unnoticed can cause significant damage to your home if it’s not fixed. Some signs of impending drain trouble include:

  • Strange noises coming from the drains (such as gurgling or knocking sounds)
  • Sink and shower drains that take too long to work
  • Appliances like dish and clothes washers taking too long to drain
  • While it’s a good idea to have a professional inspect the drains every two years, drains can become clogged in between these inspections. Homeowners can take steps to prevent drain issues in the meantime:

  • Never rinse greasy, oily, or corrosive substances down the drains
  • Do not flush solid objects down the toilet (paper towels, wipes, etc.)
  • Use natural cleaners to remove minor drain clogs
  • Even wipes that say “flushable” should never be flushed down the toilet. Creating a drain cleaner of baking soda and white vinegar can clear and clean the drains in-between plumbing inspections. 

    Clean the System to Prevent Bacterial Contamination

    If the sewage system gets backed up with clogged pipes and slow drains, bacteria has a perfect pathway into your home. Even if the pipes are only partially blocked, this gives pathogens the ideal environment to grow and multiply. Germs will gather within not just the shower and sink drains, but also in the appliances where you wash your dishes and clothes. In some cases, bacteria can leach out of the sewage system and contaminate the groundwater on your property. 

    Worst case scenario? The sewage system will completely back up. Wastewater will make its way into your home, contaminating your floors and carpets. If this happens, you’ll need to evacuate the home until a sewage cleanup and restoration specialist and a plumber can fix the damage and decontaminate your house. Sewage backups can destroy a basement or a bathroom. 

    Clean the Sewage System and Prevent Damaged Drains

    A clogged drain will make the plumbing systems corrode much more quickly than usual. With regular septic maintenance, you can extend the life of the pipes. Clogs will corrode the pipes rapidly, causing leaks that may go unnoticed for months. Fixing a leaking pipe takes time and money, and you may end up needing to replace flooring or drywall on top of it. 

    Another primary source of sewage system issues is pipe damage from tree roots. Tree roots will search for water, breaking through the pipes in search of moisture and nutrients. By regularly inspecting and cleaning your sewer system, you’ll be able to spot these issues before they become major headaches and hits to your wallet. 

    What do you do if you need sewage cleanup services?

    Sewage spills can cause significant damage to your property and pose a health risk to you and your family. You’ll need to contact a sewage cleanup professional in Riverside immediately if your septic system fails. The longer the contaminated water is left to pool in the home, the higher the risk of severe water damage and disease. 

    How can a professional sewage cleanup specialist help?

    Professional sewage cleaners have the skills, knowledge, and equipment to safely and appropriately remove unsafe blackwater from septic failures. They will clean and sanitize the home while decontaminating your property. If the home has water damage issues, a professional can perform necessary water damage restoration throughout the property as needed. In some cases, mold may form and pose another hazard on top of the sewage backup. Professional sewage cleaners can also remove mold and prevent future mold growth, keeping the air you breathe inside the home safe and clean. 

    If you need sewage cleanup services in Riverside, SERVPRO of West Riverside City can help. Contact us today to restore your home to its original condition. 

    How can SERVPRO of West Riverside City Help you as Many Remain Isolated?

    4/1/2020 (Permalink)

    green background white lettering: In Accordance with the CDC, SERVPRO recommends the daily cleaning of the following items: CDC recommends the daily cleaning of: Keyboards, phones/tablets, tables/counters. door knobs, light switches, toilets, & bathroom fixtures.

    We are Cleaning Specialists!

    The SERVPRO franchise network plays a vital role in protecting public health and safety. As the current COVID-19 crisis unfolds, orders have been promulgated to shelter in place and limit movements. All of these orders have recognized the vital importance of service providers necessary to maintain the safety, sanitation, and essential operation of critical infrastructure, residences, and businesses. According to the U.S. Department of Homeland Security Guidance on the Essential Critical Infrastructure Workforce dated March 19, 2020, the SERVPRO professional service providers are designated as “essential critical infrastructure workers” under the following provisions:

    • Workers such as plumbers, electricians, exterminators, and other services providers who provide services that are necessary to maintain the safety, sanitation, and essential operation of residences;

    • Workers to ensure continuity of building functions;

    • Workers who support hazardous materials response and cleanup; and

    • Workers supporting the operation and maintenance of facilities.

    As providers of essential services, the SERVPRO franchise network is prepared to address the most pressing disaster restoration, cleanup, and disinfection issues facing our customers, whether it involves emergency mitigation and recovery, or cleaning and disinfecting homes, schools, healthcare and quarantine facilities, public institutions, and businesses.

    SERVPRO is Here to Help during this time of need

    This is a reminder to our customers in Riverside and surrounding counties that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

    Specialized Training

    We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

    The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

    Specialized Products

    The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

    We are Here to Assist First Responders

    Our service is free to First Responders!  We have protocols in place and we are here to assist them in any way we can.  We are offering to disinfect ambulances and firetrucks as well as anything else.  

    If you have questions or concerns regarding our Proactive Cleaning, don't hesitate to call us.  We can address your concerns.  

    If your home or business needs deep cleaning services, call the experts today – SERVPRO of West Riverside City 951-351-8033.

    Commercial Restoration Company in Riverside City

    3/30/2020 (Permalink)

    Round globe of little green & blue circles & letters IICRC, "Institute of Inspection Cleaning & Restoration certification Our staff is trained in property damage restoration. From initial and ongoing training at SERVPRO Corporate Training Facility to IICRC certification.

    Damages to your business from water, fire, smoke or mold can mean lost revenue and potentially, lost customers. As many as 50% of businesses close down following a disaster, according to the latest research. To minimize business interruptions and downtime when disaster strikes, will require the assistance of a professional company who knows what to do and is "Ready for whatever happens." 

    When you are searching for such a restoration company, know that SERVPRO is a national brand that you can trust to get the job done right the first time.  

    Call SERVPRO of West Riverside City at (951) 351-8033 for your commercial building needs.

    Follow us and stay connected on facebook

    Who needs additional stress in an emergency situation?  It’s normal for the business owner to be anxious and confused during the initial aftermath of a disaster. Companies you may never have heard of show up immediately to take advantage of the crisis.

    SERVPRO of West Riverside City is the right restoration company to lessen the stress, help you make sound, calculated decisions that insure that your facility is mitigated properly. SERVPRO will stay there with you every step of the way and make calls to your agent and adjuster while you are there to gather and convey the necessary information.  

    SERVPRO of West Riverside City has the answers to most pertinent questions you need to know: 

    • Are we licensed?
    • Do we hold IICRC certifications?
    • Do we guarantee our work?
    • What type of equipment will we be using in your building?
    • Who manages the crew on-site?
    • How and when is payment due?
    • Do we have liability insurance?

    Here are the answers to those questions: 

    SERVPRO is licensed, IICRC certified and we guarantee the work done on your property. We use SERVPRO branded equipment, all jobs are managed by a crew leader and we carry the appropriate insurance coverage. When it comes to payment we work directly with your insurance company. If you are a self pay, we give you the estimate upfront and keep you informed when the project will be completed and when payment is due.

    Visit our website for more information regarding our training and certification. 

    IICRC Training and Certification

    The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

    Cleaning your Riverside Home for Spring, What you Might have Missed

    3/25/2020 (Permalink)

    Spring is just around the corner. Traditionally, people feel the need to deep-clean their homes once they feel the warm air arrive and can open their windows to welcome the new season. There are many areas in your home that you will want to clean once you begin tackling this spring-time chore. Here are a few tips to help you get started that you may not have considered.

    Wash Your Curtains and Drapes

    When you start your spring cleaning, one of the first things you should do is clean your window coverings. This includes blinds, shutters, curtains or drapes. This should be done early on in the process as dirt and dust from the coverings can fall to the floor below, so you don't want to clean your floor before the drapes.

    Test Your Smoke Detectors

    Another step that should be included in spring cleaning is testing your smoke detectors. Most detectors have a test button on them that allows you to ensure they are working. If they don't work, you probably just need to replace the batteries.

    Replace Water and Air Filters

    As part of your spring-cleaning checklist, be sure to replace water filters and air filters. Filters catch debris from water and air. When they get full, they cannot filter as effectively as they should. The filters should be routinely replaced to ensure that they can work efficiently.

    Clean Your Dryer Vent

    Your dryer vent can easily become filled with lint and debris. Clean the dryer vent to help improve drying time and energy efficiency and also to prevent a fire. The vent inside your dryer should be cleaned with each load, but in the spring, you should check your exterior vent as well, making sure there is nothing accumulating in the tubing from the dryer to the outside.

    Clean Your Grill

    Once it begins to get warmer, people start thinking about cooking and eating outside. Now is the perfect time inspect your grill, refill your tanks if it is a gas grill, and clean all the cooking surfaces so it is ready to use when you want to make delicious meals.

    Check Your Windows and Doors For Leaks

    As you spring clean, take the time to check your windows and doors for leaks or air drafts. If you feel outdoor air seeping in, the seals may need to be replaced.

    Check Your Plumbing for Leaks

    Lastly, take the time to check your plumbing for leaks. Look for leaks under your sinks and for leaking faucets. If you notice any leaks, call in a plumber to make the needed repairs.

    Are you looking to get your home clean for spring but lack the time to do it all yourself? Here at SERVPRO of West Riverside City, we can help you with some of your cleaning needs. We offer many services including fire and water clean-up services, mold remediation, and routine house cleaning, including duct cleaning and carpet cleaning. Give us a call at 951-351-8033 so we can get started today.

    How to Prevent Wind Damage to Your Riverside Property

    3/23/2020 (Permalink)

    blue skies with 3 palm springs blowing in one direction Riverside is known for strong winds, don't hesitate to contact SERVPRO of West Riverside City. We offer free inspections!

    There are many areas of the United States that have experienced heavy winds and storms this season and the strong powerful winds can cause significant damage to your home.  Wind damage can cause a range of destruction to your property from broken windows and fallen tree branches to more severe damage to the roof, garage, or car.  It can happen to your home directly from the strong wind or indirectly from the wind blowing debris into your house. 

    Wind Damage from Different Types of Storms

    Thunderstorms are the most common source of wind and storm damage but winds from hurricanes or tornadoes are stronger and can cause more severe damage.  It can produce many types of damaging weather such as lightning, hail, tornadoes, straight-line winds, flooding and more. Thunderstorms are responsible for over half of all wind damage cases in the U.S. but the storm damage repair may be more costly for hurricane or tornado wind damage.  Billions of dollars are spent on wind damage repair and storm damage restoration each year; understanding the nature of wind damage can help you limit the amount of damage to your property and save on restoration and repair costs. 

    It is important to know when a storm is approaching your area and what type of storm it is so you know the potential and level of damage to expect.   These wind damage facts will help you better understand the potential for wind damage and how to prevent it.  Here are some steps you can take to minimize the risk of damage to your home when severe weather strikes.

    Preventing Wind and Storm Damage

    Most wind damage is caused by flying debris either from plants or other structures and objects that are not secured.  If a storm is approaching your area, make sure any potential debris around your home such as patio furniture, toys, garbage cans, and other objects are either secured or brought inside.  Your doors and windows should also be secured to help minimize the potential storm damage to the home.

    Roof damage can be reduced during the construction phase when the roof deck and the shingles or membrane is applied over the decking. A well-designed roofing system will firmly anchor the trusses and decking to the walls and foundation to keep the entire roof from lifting off the building in a strong wind. Roofing material must be properly fastened to the deck. Weakly connected shingles will lift easily from the deck.

    Siding damage can be reduced at the construction phase as well. Properly fastened siding is less likely to lift off a structure in strong wind. Building codes will likely direct the minimum standards for connections. You, your architect, or your contractor may decide to exceed these minimums for a stronger and more storm resistant structure.

     Falling trees and tree limbs are another significant type of damage to structures in a windstorm. Tree maintenance to remove dead limbs or identify and remove weakened trees will reduce the likelihood of the structure being damaged.

    Mitigating Damage after a Storm

    Close any openings made in the structure by the wind. Roof openings and broken windows are the most common problem. Keep a roll of plastic sheeting that can be quickly cut to size and nailed over the opening.

    Keep your personal safety in mind and attempt such a closure yourself only if it can be done with little or no risk. Your insurance policy will likely cover the cost of emergency close up. Contact your agent or claims center to report the damage and seek advice on how to proceed.

    Falling trees and tree limbs can open a structure with sudden violence. A tree on a structure is a very serious personal and structural safety issue. A tree may look as if it will not shift position. But it can shift and cause serious injury to the unwary. A fallen tree may also mask other very serious safety issues, such as downed electrical wires. The wires may still be live and the tree itself energized. Contact your agent or claims center to report the damage and seek advice on how to proceed.

    If your home or business sustains wind damage during a storm, it is important to contact a storm damage restoration professional as soon as the storm is over to help limit and repair the damage.  SERVPRO of West Riverside City can respond immediately to storm and flooding conditions. Our quick response will help prevent secondary damage and help reduce restoration costs.

    Visit our website for more information regarding our services and why it is important to select a qualified services to assist with your damaged property.  It is for your safety and that of your family.  We make it our goal to help our neighbors!

    Have Storm or Flood Damage?

    Call Us Today (951) 351-8033

    The Truth About Mold in your Riverside Commercial Property

    3/16/2020 (Permalink)

    red and orange fire background on one half, green background with water drops on other half, green vehicles & contact info Let SERVPRO of West Riverside City handle the mold issues in your commercial building! Call us 951-351-8033

    Many people equate mold with gross, fuzzy, green stuff found on old and expired food.

    While this is very common; it is certainly not the only type of mold that may cause health effects for anyone encountering it. Mold can grow almost anywhere and on any surface where there is moisture and oxygen present.

    Unfortunately, the interior of your commercial building is no exception. Mold can come fast and furious with little to no warning signs and may pose an array of health effects. 

    At the end of the day mold and human contact simply doesn’t mix and by following a few simple steps you can lower the risk of your building being at risk of a mold infestation.

    • Stay Attentive – Mold is often not visible to the human eye. It is best to have a plan in place to regularly inspect your building. Places that contain high moisture levels are at the greatest risk. Musty smells, mold marks on carpeting, and fuzzy wall-stains are all signs that mold may be present and certainly worth noting when inspecting.
    • Plumbing – Plumbing issues are at the root of almost all mold scenarios. Things like roof leaks, pipe leaks, unsealed windows and door frames should be repaired by professionals immediately.
    • Moisture Levels – Mold loves moisture. It is best to have dehumidifiers and fans at all places necessary to reduce these moisture levels and cut out what mold needs most to grow!
    • Ventilation Systems – HVAC systems are the hardest parts of a building to keep mold-free. This is also one of the most important parts to keep mold-free because this is how air is spread throughout a building. If these vents contain moldy air, moldy air will surely be ventilated throughout, causing many more problems then what was originally there.
    • Call a Professional – If you suspect mold but can’t seem to pinpoint the source or are not sure how to remediate it, we highly suggest you contact a professional to inspect your commercial building. These professionals should have certain IICRC certifications and should take care of the issue right away.  SERVPRO will have your business back to operating as healthy as before!

    The highly trained mold remediation specialists at SERVPRO of West Riverside City pride themselves on responding FAST to stop the spread of any commercial mold and prevent any further damage. Using the latest mold remediation equipment and practices we are fully equipped to take on any problem your business may have.

    Click to learn more about Mold Remediation and Restoration.

    We are Cleaning Experts

    3/16/2020 (Permalink)

    gray virus cells floating with red back ground with letters "SERVPRO Here to Help?" in orange. Call us 951-351-8033. We hope all Riverside residence remain safe, follow guidelines as expressed by City & Gov organizations!

    SERVPRO of West Riverside City is Here to Help during this time of need.

    During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

    Specialized Training

    We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

    The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

    • Kitchen/Food Areas
    • Bathrooms
    • Schools/Classrooms
    • Offices
    • Retail Spaces
    • Water Fountains
    • Shelving/Racks
    • Sales Counters
    • Carpets and Rugs
    • Stair Handrails
    • Elevator Cars
    • Playground Equipment
    • Fitness Equipment

    Specialized Products

    The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

    Call Today for a Proactive Cleaning

    If your home or business needs deep cleaning services, call the experts today – SERVPRO of West Riverside City, 951-351-8033

    Is Spring the Best Time to Clean Your Riverside Home?

    3/11/2020 (Permalink)

    white background with red vacuum, gray bucket, green/yellow sponge, spray bottle, brown sweeper,  brown broom, green dust pa Call SERVPRO of West Riverside City for your Spring Cleaning needs. We can handle the deep cleaning for you! 951-351-8033

    Spring seems to be the perfect time of year for deep cleaning your home due to the change in seasons. The weather is perfect for opening windows and letting the fresh air flow through your home.

    The truth of the matter is that spring cleaning could be the most boring task or could be the easiest.  It all depends on how you arrange tasks and the actions you take every day in order to have a clean and a cozy home.  Every Riverside new home or older home has its own unique characteristics and needs.  There are a few basics that anyone can fall back on when it comes to spring cleaning.

    Kitchens, bathrooms, bedrooms, living areas, washing, replacing, dusting, sorting…not sure where to start? Don’t feel overwhelmed, here are a few handy tips that can be used as a checklist to make your spring cleaning easier. We also recommend you have all cleaning products beforehand so you won’t be tempted to put it off.

    Kitchen

    We recommend you start by cleaning something that needs to be shined, this task will be more appealing as you will see the results immediately.

    • Clean inside and outside of the refrigerator.  Take the opportunity to throw out expired food products since you will be emptying the shelves to clean them.
    • Clean stove and oven and wipe down microwave.
    • Wipe down shelves in cupboards and inside drawers.
    • Clean garbage disposal blades by grinding ice and freshen it with baking soda and/or citrus rinds.
    • Clean or replace your range hood filters.
    • Sweep and mop floors with a nice clean fragrance…You're done!

    Bathrooms

    This task could be one you would rather leave for last, but think of entering a fresh, clean bathroom. 

    • Wipe down shower and tub and re-caulk if your caulking has cracks or is moldy.
    • Clean toilet, counter tops, and mirrors.
    • Sweep and mop the floor.
    • Wipe down shelves in cupboards and inside drawers.
    • Clean/wash bath mats, shower curtain, rugs, etc.

    Bedrooms

    In case you have many bedrooms you can take one per day.

    • Wash all bedding including your mattress cover
    • Wash pillows (or replace if needed it)
    • Rotate and flip mattress
    • Organize and clean out closet (take the opportunity to collect clothing you no longer wear.  Place them in a bag and keep it somewhere you'll remember to take to a donation center).

    Living Areas

    These areas (living room, family room, loft, game room, dining room) are the most used, so we recommend you leave these for last so you can clean and organize them properly.

    • Vacuum/sweep and mop floor.
    • Polish furniture.
    • Dust electronics/media centers other.
    • Organize DVDs, remote controls, magazines, etc.
    • Clean sofas and pillows.

    Throughout the House

    This task can be done one per day and depending on the amount of work needed.

    • Dust furniture surfaces and ceiling fans.
    • Vacuum, wash or dry clean all carpets, rugs, and draperies.
    • Wipe down walls, baseboards, and light switches.
    • Wash windows (inside and out) and windowsills.
    • Wipe down blinds.
    • Change air filters.
    • Apply a light coat of wax to wood cabinets and furniture.

    Seasonal Maintenance:

    The following tasks are more for maintenance but essential.  Completing these tasks will reflect a well maintained home and will contribute to the safety of your family.

    • Test all smoke detectors (this should be done monthly).
    • Check caulking and weather stripping around windows and doors, inside and out.
    • Check for cracks on the exterior of your home and seal them up with proper caulking.
    • Clean sliding door track and apply silicone lubricant if necessary.
    • Oil moving parts of garage door.
    • Visually inspect roof for broken shingles and clean rain gutters.
    • Check your attic for evidence of roof leaks, and ensure your attic soffit vents are not blocked with insulation.
    • Pressure wash soffits, walkways, and roofing to rid of mildew.

    Contact us SERVPRO for your cleaning needs.  SERVPRO has the expertise to provide deep cleaning service, more than your basic house cleaning. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean, and comfortable living environment for you and your family.

    You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, our staff is equipped with the knowledge to restore your property. If you would like to schedule service for your home or business, please call today! SERVPRO of West Riverside City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. 

    Don’t wait, be ready to enjoy your fresh, clean home by organizing the activities during the coming months with this useful checklist or by contacting us, don’t rush for spring or summer time we are here to give you a hand!

    Homeowner’s and Renter’s Guide to Mold Cleanup After Disasters

    3/4/2020 (Permalink)

    Cleaning up after a flood can pose health risks. You and your family should wait to re-enter your home until professionals tell you it is safe, with no structural, electrical or other hazards.

    Before you start cleanup activities, contact your insurance company and take pictures of the home and your belongings. Remember – drying your home and removing water-damaged items is your most important step for preventing mold damage.

    Is There a Problem?

    Was your home flooded? If so, and you were not able to dry your home (including furniture and other items) within 24-48 hours, you should assume you have mold growth. You need to completely dry everything, clean up the mold, and make sure you don’t still have a moisture problem.

    You may see or smell mold on clothing, drywall, furniture, cardboard boxes, or books, but it may also be hidden under or behind items like carpet, cushions, or walls.

    Mold Basics:

    Flood water may have carried sewage or chemicals into your home. This could expose you or your family to viruses, bacteria, disease carriers (such as mosquitoes), and parasites, as well as mold. To learn more about cleaning and disinfection go to: www.cdc.gov/healthywater/emergency/flood/standing.html.

    You can protect yourself and your family from mold exposure by following these steps.

    Before You Enter Any Moldy Site:

  • Protect yourself and loved ones against hazards. People with breathing problems like asthma or who have weakened immune systems should stay away from moldy sites. Children should not take part in disaster cleanup work. Check for loose power lines or gas leaks. Make sure the electricity and gas are turned off. Look for sagging ceilings or floors or other structural problems. Watch out for wet, muddy, or slippery floors.
  • Protect your mouth and nose against breathing in mold: wear at least an N-95 respirator. If you plan to spend a lot of time removing moldy belongings or doing work like ripping out moldy drywall, wear a half-face or full-face respirator. Basic information on using it is in OSHA’s general respiratory protection guidance.
  • Protect your skin. Wear protective gloves (non-latex, vinyl, nitrile, or rubber). Do not touch mold or moldy items with bare hands.
  • Protect your eyes. Wear goggles that provide complete eye protection. Choose goggles designed to keep out dust and small particles. Safety glasses or goggles that have open vent holes will not protect you against dust and small particles.
  • After You Leave a Mold Site:

  • Protect yourself and loved ones. Shower and change your clothes.  This will help you avoid carrying mold and other hazards back to your current living quarters.
  • Should I Do This Myself?

    This job may be too difficult or dangerous for you. It may be best to get help from experienced and qualified professionals if you can.  Hire a mold inspection or remediation professional affiliated  with or certified by the National Environmental Health Association (NEHA), the American Industrial Hygiene Association (AIHA), the Institute of Inspection, Cleaning and Restoration Certification (IICRC), or American Council for Accredited Certification (ACAC) to inspect, repair, and restore the damaged parts of your home. Your state also may regulate mold remediation.

    Sampling for mold is not usually recommended. Understanding the results can be difficult, and no matter what kind of mold is in your home, you need to clean it up and fix the moisture problem.

    If I Must Do This Myself, How Can I Do It Safely?

    Follow these steps:

  • Put on the personal protective equipment described above to protect your eyes, nose, mouth, and skin.
  • Remove standing water and wet materials. Use a wet vacuum to remove water from floors, carpets, and hard surfaces. Dry your home and everything in it as quickly as you can – within 24 to 48 hours if you can.
  • Open all doors and windows when you are working and leave as many open as is safe when you leave.
  • Open inside doors, especially closets and interior rooms, to let air flow to all areas. Take doors off their hinges if you need to.
  • Open kitchen cabinets and bathroom vanity doors; remove drawers, wipe them clean, and stack them to dry.
  • Open the attic access to let air flow to the attic. Before you open the attic door, make sure nothing will fall on you.
  • When electricity is safe to use, use fans and dehumidifiers to remove moisture. Do not use fans if mold has already started to grow, because the fans may spread the mold.
  • Clean with water and a detergent. Remove all mold you can see. Dry right away.
  • If you use cleaning products, do not mix cleaning products together. DO NOT mix bleach and ammonia because it can create toxic vapors.
  • Painting or caulking over mold will not prevent mold from growing. Fix the water problem completely and clean up all the mold before you paint or caulk.
  • Throw away items that can’t be cleaned and dried. Throw away anything that was wet with flood water and can’t be cleaned and dried completely within 24 to 48 hours. If you have precious items that you want to preserve, follow these guidelines from the Smithsonian Institute:
  •  www.si.edu/mci/english/learn_more/taking_care/mnm.htmlExternal.

    Safe Wildfire Smoke Damage & Ash Cleanup in Riverside City

    3/2/2020 (Permalink)

    It’s important for consumers to be aware of the many dangerous health effects caused by returning to smoke-salvageable and smoke-damaged buildings.

    It’s imperative that fire and smoke odor cleanup be performed correctly and safely to stave off any ill health effects and permanent property damage.

    Follow These Steps from our friends at IICRC:

    To help home and business owners returning to fire and smoke damaged properties, the IICRC offers the following tips:

    • Safety is most important. Wear an N-95 ANSI-approved dust mask (like a painter’s mask) and work gloves during cleanup.
    • Ventilate the home. Place a box fan in an open window to draw smoke-odor laden air and char out of the building.
    • Replace ventilation filters as soon as possible, then run the ventilation system to filter-out smoke-related particles.
    • Clean the exterior of the building of fire-damaged debris, smoke and char particles. Exterior cleaning includes washing off the building, sidewalks, driveways and decks with detergent and fresh water scrubbing followed by rinsing.
    • Clean the interior by dry HEPA (High Efficiency Particulate Air), vacuuming the ceiling, upper and lower walls and then flooring. In some situations, detergent wet cleaning must be applied to remove a smoke film which impacts and absorbs onto surfaces.
    • Vacuum contents and upholstery. Make sure your house or building vacuum is HEPA rated, otherwise, you risk blowing smoke and soot into the air. Draperies, clothing and machine-washable items such as towels may be dry cleaned or laundered.
    • Unless the upholstery manufacturer says otherwise, use a mild alkaline cleaner to neutralize acid in smoke, soot, char and ash.
    • When smoke and soot damage and residue is moderate or heavy, or you cannot complete smoke and soot odor removal on your own, consider hiring a professional who is certified in fire and smoke damage restoration to cleanup and restore your home or business and belongings. To find a trained and certified professional in your area, visit the IICRC website at www.IICRC.org and select “Locate a Certified Pro.”
    • Check with your insurance provider to determine if smoke damage from outdoor sources is covered under your policy. Insurance companies can often provide a list of credible restoration companies from which property owners can choose.
    • If the fire has warped or distorted the structure, consult a general contractor who can also be found in the IICRC list of approved restorers.

    When hiring a fire and smoke removal professional in your area, make sure that the technician is a certified Fire and Smoke Restoration Technician (FSRT) to ensure they are educated on the latest techniques for proper remediation. In some cases, a mold remediator may also be necessary as the volume of water used to combat fires can result in an abundance of standing water within a property, leading to mold growth.

    To find certified restorers in your area or to confirm the certification of any company that has contacted you, call the IICRC at 1-844-464-4272 or visit www.IICRC.org and select “Locate a Certified Pro.”

    Preparing Your Riverside Home to Transition from Winter to Spring

    2/26/2020 (Permalink)

    Green SERVPRO van in front of a hill of orange poppies, blue skies Is your Riverside property prepared for spring? Call us at 951-351-8033!

    There’s the feeling of spring in the air in West Riverside City.

    There are birds in the yard, and in Southern California wild flowers have made their appearance. Spring is just around the corner! And we know you are ready for it. Is your home? Here are a few things to think about when it comes to the transition from cold winter weather to the warmth and sunshine of spring.

    First on your list should be your gutters. They can be full of dead leaves, small branches, and even dirt from the rough weather. Get those gutters cleaned out right away so the spring showers don’t cause mold problems and water damage to interior walls, because that can be a big issue. Make sure the downspouts are directing water the right way, as well. Tough West Riverside winter weather could have caused them to change position.

    How’s your roof faring? Keep an eye on it to see if any leaks have started due to storm damage over the past few weeks and months. Take a look at any vents to see if vegetation or mold has take hold, obstructing air flow.

    The filters in your HVAC unit likely need to be changed, and you will want to clean out ducts, vents, and the system itself. Duct work can be hard to check, so you may need to contact West Riverside professionals to come out and help.

    Your windows have taken a beating, so you will want to inspect them for storm and water damage. Cracks, damaged weather stripping, improper fit; all these issues can cause problems down the road. Now is a great time to get them professionally cleaned and let that warmth and sunshine in!

    You can check your hoses and sprinkler systems at this time and replace anything damaged by all the storms and the water from rain. Fertilize the lawn and garden!  

    While you are inspecting your home, if you notice any severe storm damage, take pictures for insurance purposes, in case you need to file a claim.

    And don’t forget to call us here at SERVPRO of West Riverside City for all your repairs and clean-up needs! We specialize in water and storm damage, fire damage, and mold prevention. You can contact us by phone at (951) 351 8033, or visit us on our website: SERVPRO West Riverside City

    Filing a Water Damage Claim for your Riverside Home in 5 Easy Steps

    2/24/2020 (Permalink)

    white water heater, with a water puddle on concrete floor. Leaking water heaters that are not caught immediately always create problems for the homeowners. Call us right away so we can begin restoration.

    There are unique aspects to every type of insurance claim.

    When dealing with water damage, there is an urgent need to dry out your home before mold becomes a problem. Follow these steps to get the claims process moving as soon as possible:

    1. Notify the Insurance Company

    Once the flow of water from the pipe burst stops, contact your insurer. Do this immediately, even if it is 2 a.m. on Sunday. Leave a voice mail if nobody answers.  Explain your problem and ask the agent about your coverage. Ask for instructions, then write them down and confirm that you understand them. Request the preferred vendor list so that you can select water damage recovery experts in the Riverside area.

    2. Follow the Agent’s Instructions

    Instructions may involve filling out an insurance claim and preparing for a visit by the adjuster. It is essential to complete these tasks as quickly as possible. If the agent authorized you to contact a cleanup company, do so quickly. Cleanup needs to start as soon as possible.

    3. Take Photographs of the Flood Damage

    Now is the time to take photos to show what was affected. The adjuster needs to see the original damage. A smartphone is a terrific tool for documenting any issues.

    4. Begin the Recovery Process. Make sure that the damaged area is safe to enter. It may be necessary to turn off the power. Next, you should proceed to remove everything you plan to keep. Store undamaged items in a dry area. Send the damaged items out for restoration.

    5. Give the Adjuster a Tour of the Damage

    Provide the adjuster with your pictures and the information requested by the agent. If all the information is available, this should go smoothly.

    Once your insurance claim approval is complete and the local water damage recovery experts are on the job, your home will be on the fast track to restoration.

    The first 24 hours following a water loss is the most important in

    preventing secondary or permanent damage. Within four hours of loss notification, a SERVPRO  West Riverside will be on-site to help ensure a water damage is handled by completing the following steps.

    Inspection

    SERVPRO of West Riverside will inspect affected areas to determine the extent of water damage

    and will review the inspection with you to answer any questions before beginning any work.

    Emergency Services

    SERVPRO of West Riverside will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

    Monitoring

    To help ensure your home or business and belongings are dried to appropriate industry standards, a SERVPRO West Riverside will monitor the drying process. The updates will be consistently communicated to you.

    Restoration Services

    SERVPRO of West Riverside will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walkthrough of the job site will be conducted with you to help ensure the property was returned to preloss condition.

    Emergency Water Damage Tips

    Shut off the water source if possible or contact a qualified party to stop the water source. Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock. Remove as much excess water as possible by mopping and blotting. Place aluminum foil or wood blocks of furniture legs and wet carpeting. Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place. Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards. Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.

    Don’t turn on ceiling fixtures if the ceiling is wet or enters rooms where ceilings are sagging from retained water.

    For more information on

    recovering from water damage,

    contact your local SERVPRO

    West Riverside City 951-351-8033.

    Staying Safe When Chemical Agents are Used for Commercial Property Water Restoration

    2/19/2020 (Permalink)

    5 jugs of various cleaning products with SERVPRO labels sitting on a metal shelf. If our technicians do plan to introduce any kind of chemical element to the restoration process, you will be fully informed.

    Chemical Agents and Commercial Water Removal

    The consequences of water damage can be huge, particularly for small businesses. Ultimately, every day that you can’t operate represents lost profits. This is why a fast and efficient restoration service is essential. At SERVPRO, we have a broad range of techniques that we can use to dry, clean, and repair your property quickly. In some instances, this does involve the use of strong chemicals.

    They might be cleaning products, chemical agents, or water treatments. If our technicians do plan to introduce any kind of chemical element to the restoration process, you will be fully informed. Do be aware, however, that your employees will not be allowed to access the affected area during this time. Commercial water removal in  Riverside is a complex process, and it requires your full cooperation.

    This simple guide to the most commonly used restoration chemicals will give you some information so that you can keep your workers safe.

    Antimicrobial Agents 

    This describes any chemical that is used to prevent the spread of microorganisms in water or on moist, damp materials. We will use these agents if we believe that black or gray liquid has entered the building, as it can be toxic.

    Disinfectants 

    Our disinfectant products are not too dissimilar from the ones that your cleaners may use, but they are substantially stronger. They are able to kill 99% of all the organisms that they encounter, and they leave surfaces close to sterile. We may use formaldehyde, alcohol, or chlorine based products.

    Sanitizers 

    The job of a sanitizer is to lower the number of microbes to a level that has been considered safe for ‘public use.’ Usually, sanitizing chemicals are combined with other cleaning agents, because they are not powerful enough to eradicate all organisms on their own. If bacteria remains and only sanitizer is used, there is a chance of it returning and we won’t take it.

    Sterilant 

    Sterilant is very effective because it eradicates fungi spores as well. This prevents the spread of mold in areas that have been affected by water damage. The downside to these chemicals is that they can’t be applied to every surface. Some materials will become damaged if brought into contact with sterilant, so we’re very careful about how we use them.

    Cooperation And Collaboration Will Keep You Safe 

    We’ll keep you in the loop at all times and explain what is happening throughout the restoration process. In exchange, we expect you to listen to our recommendations and vacate areas containing strong chemicals when advised. This is for your safety. You must inform all employees as to which spaces they can and cannot use during the repairs.

    Don’t forget that SERVPRO of West Riverside City is a local business. We are based in your area, so you can access our services at any time. We have access to state of the art drying equipment, and we can restore severely damaged items. Call us 24/7 at (951)351-8033.

    Riverside Area's Premier Option for Professional Water Removal Services

    2/17/2020 (Permalink)

    tile floor showing large water puddle below white kitchen cabinets Is this something your seeing after heavy rains? Call SERVPRO of West Riverside City 951-351-8033.

    Take No Chances, Call in SERVPRO for Water Damage Cleanup and Restoration

    Having a flood of any type occur on your property can leave behind overwhelming amounts of damage. Everything in your home that comes into contact with water requires special handling that you may need help with for cleanup.

    Water removal services are key to restoring your Riverside area property after leaks or flooding; they often help eliminate a variety of secondary damages that develop over time. You might not understand it, but ignoring it is totally out of the question. Do yourself a favor, locate a qualified restoration company to help get things under control.

    Small floods with less than 2-inches of water in any location of your home often have a pretty basic solution. SERVPRO technicians enter your home, assess the damages, and explain their services. If their tests show that the water does not contain contaminants of any kind, they bring in a variety of portable extraction equipment and remove water from your home safely. More or less a straight forward job that may or may not lead to repairs, painting, or general construction work in your home. Drying out all wetted materials is crucial to controlling any need for replacement.

    Large area floods often bring dirt and muck along for the ride, leaving large amounts of unknown waste throughout your home. These types of flooding incidents may not allow such an easy, simple solution. SERVPRO technicians run into more contaminants, biohazards, and safety issues with this kind of flood. Safe and secure services with specifically trained personnel accomplish the task. However, once they have taken care of the contamination, the restoration continues just like any smaller job would.

    The amount and type of water exposure you experience in your home have a severe impact on the results you receive. However, SERVPRO technicians have years of experience performing water removal services, obtain IICRC industry certifications, and have access to the equipment and resources necessary to handle any size job that occurs on your property.

    SERVPRO Technicians are on Call to Remediate Water Damage on Your Property

    While having water damage in your home is bad enough, the effects of water damage on your living environment should be more concerning. Several types of microorganisms spread throughout your home over time. Given the right conditions, these organisms pose a severe health concern, especially after making their way into your ventilation system, carpeting, and the indoor living environment.  

     Locating a company, like SERVPRO, in your area can give you access to air duct, carpet cleaning, and water damage services that make handling areas of vital importance easier. It is important to keep your living environment free of contaminants, ensuring that everyone in your family enjoys the best indoor environment quality possible. 

    Waterproofing is serious business, providing you with a way to keep the structure of your home intact while also maintaining a healthy living environment. SERVPRO can help you perform waterproofing services on your home and be there to provide you with emergency plumbing, water extraction, carpet cleaning, and a way to locate hidden moisture in your home. 

    SERVPRO makes every effort to provide 24-hour emergency services to all customers. With an array of advanced equipment, expertise, and other resources available, there is not much they cannot do. For those specialty items like electronics, we have contacts within the industry to provide you with restoration services that exceed your expectations. 

     With the sheer amount of situations involving water damage and natural disasters on the rise, water related cases soar throughout the area. It is becoming more and more meaningful for homeowners to locate a quality restoration company near them to reduce problems involved in water incidents. 

    We want to be the partner in home protection that you can count on to help during an emergency, someone you trust to protect the environment that you and your family call home. Our technicians care about your situation and provide you with the attention you deserve.  

    SERVPRO of West Riverside City can respond to your call for help, anytime, day or night. With 24-hour emergency services and expertly trained technicians, you could not receive a more qualified solution. (951)-351-8033. We stand ready, willing, and able to help!

    If an Appliance Leaks in Your Riverside Home You Need to Call Our Experts

    2/12/2020 (Permalink)

    letters in green spelling out, "Contact Us". Call SERVPRO of West Riverside City for effective and rapid water removal services at (951) 351-8033.

    Get Quick Water Removal Services For Your Riverside Residence After An Appliance Leak.

    Coming home to find that your living area is soaked with water from a leaking appliance like a washing machine, water heater, or air conditioner is irritating. Such leaks can ruin your house and its contents. Water can damage porous materials like carpets, insulation, and wood by warping or shrinking them. When a leak happens, you need to find its source and stop it.

    You also need to remove the water and fix the damage in an expedited manner to prevent further destruction to your hardwood floors, walls, carpets, and other items. With water intrusion, the best way to minimize damage is to hire professionals who provide water removal services in Riverside. The minute you notice that there is water in areas it should not be, you can contact SERVPRO franchise professionals to help you with the cleanup process. Our Water Damage Restoration Technicians (WRT) can remove the water quickly and dry the affected areas thoroughly.

    There are different categories of water damage, and we classify them according to severity. The severity varies from clean to gray to black. A big concern with appliance leaks is that the soaps and detergents you use daily contain chemicals that can diminish the quality of your flooring if they sit too long on it or if you do not clean them up properly. Clean water becomes gray water and gray water turns into black water the longer it remains on a surface.

    If the leak was significant and water spread to different rooms of the house, our crew can use powerful pumps to extract the water. Our extractors have three major components: a heater, pump, and vacuum. These three components remain in use when cleaning carpeting and upholstery. It's also crucial to identify all the moisture and remove it. Our SERVPRO crews have advanced moisture detection tools that can identify water pockets. 

    Our experts can use dehumidifiers and air movers to remove the moisture that could be on the floors, walls, ceilings of your house effectively to prevent wood rot and stifle the possibility of mold infestation. Our intention in every water removal job is to return a house to the condition it was in before the leak.

    Prompt Water Cleanup In Your Riverside Home Can Prevent Further Structural Damage

    You can feel the effect of water damage in your home within minutes when the water loss incident is caused by malfunctioning appliances, or an overflowing sink. The damage to the structure of the building or your belongings can be significant and needs prompt attention.

    Water can wreak more havoc the longer it goes without proper cleanup. The remediation specialists at SERVPRO understand a good deal of water damage situations and provide effective water cleanup services for Riverside homes. Time is a critical element in preventing permanent water damage to homes and their contents.

    If water pools on wooden flooring for an extended period, it can warp, cup, or buckle. Our technicians can dry your hardwood floors to prevent buckling, warping, or cupping from becoming permanent. Drying hardwood floors soon prevents secondary damage. Our crews position air movers to apply airflow underneath and on top of wood flooring. We use moisture meters to check the moisture content of the wood floors. If the moisture content is below 16%, we increase air temperature to expedite the evaporation process. If the floor finish delays evaporation, we can remove it or use a pin roller to perforate it so that moisture can escape.

    If water has pooled on your carpeted floor, our SERVPRO crew can use water damage mitigation and drying systems that can dry the carpet and pad without having to remove the pad. We call this method in-place drying, and it involves extracting water from the carpet thoroughly and using air movers and dehumidifiers than usual. In-place drying is only suitable if a carpet has not been exposed to water for over 72 hours. It offers the benefit of minimal disruption and less damage to the carpet since it is unnecessary to reinstall the carpet or cut seams.

    If the walls of your home are wet, we can dry them using the appropriate technique. Materials that impede evaporation of moisture from walls can slow down the drying process. Our technicians can remove such materials to speed up the process.

    At the initial sign of damage in your Riverside home, you can call SERVPRO of West Riverside at (951) 351-8033 for cleanup and restoration services. We’re Faster to Any Size Disaster.

    Handling Water Removal from Ceiling or Attic in Your Riverside Home Due to Rain

    2/10/2020 (Permalink)

    Water loss can affect any section of your Riverside home.

    While most spills leave water primarily on the floor of your main rooms, some cases might touch unusual spaces such as the ceiling or attics. These mostly happen when there is a leak in a supply line, or the roof is damaged allowing rainwater into the structure. Such situations are harder to deal with, so it is better to work with a professional water restoration team.

    If your home has an attic or ceiling, look for obvious leaking signs or any water spotting. Survey the rest of the home to be sure you don’t have a problem.

    Hopefully, you have already cleared out your gutters. If not, either get up on the roof yourself to remove the leaves that can cause a build-up leading to water finding its way into your home – or hire someone to do it. This is a common cause for leaks – during heavy rain, the water has to go somewhere, and its beyond frustrating, let alone expensive, when it gets into your house.

    While you’re on the roof, if its shingled, inspect all of it to ensure none of the shingles have blown off. Given the recent wind storms we had, that’s always a possibility. If you have a chimney, make sure there are no gaps, and seal them as soon as possible if you find one.

    Don’t forget to make sure your patio drains aren’t clogged from leaves. This time of year, a lot of trees are losing their leaves. With all of the wind and rain, it’s possible the drain could get clogged.

    Oh, and hopefully you also turned off your sprinklers if they are on a timer. There are few things more wasteful than having your sprinklers operating when in the midst of a rain storm. California still faces a drought, no matter how much rain fell.

    Efficient water removal from your West Riverside  home is possible when you understand the extent of the problem. A leak in the ceiling might spill over to the rest of the house or remain confined in the ceiling with the only visible signs being bubbling and sagging sections. You can take some steps to mitigate the problem before professional restorers arrive. Look for the main water line and shut it off. You should also try to catch the dripping water by placing buckets directly under the leaks or using towels to soak it up from the floors.

    Water removal from the ceiling requires considerable expertise for thoroughness and to minimize the amount of demolition needed. Having the right equipment also helps, especially during the drying phase to extract all the moisture. Our SERVPRO team includes IICRC certified WRT, Water Restoration Technicians, and ASD, Applied Structural Drying Specialists. We punch weep-holes to release water from the ceiling and minimize the weight on the panels without necessitating major demolition.

    In case the leak is caught in time before the water permeates deeply into the panels and joists in the ceiling, it is possible to avoid demolition. However, this makes the drying process more difficult. Our SERVPRO technicians combine the use of advanced equipment and advanced skills. For example, we can make dehumidification more effective by covering the wet ceiling with a plastic barrier and venting it into a dehumidifier. We bring a wide range of moisture control equipment to the loss sites, including:

    Dehumidifiers

    Water damage restoration dehumidifiers are key tools for drying and restoring your environment after water damage caused by leaky plumbing or a flood. Heavy duty and rugged, these dehumidifiers quickly and efficiently extract water, dry flooring and walls, and curb harmful mold growth. 

    Air Movers 

    Air movers are designed for water removal after flooding. The powerful airflow they create is able to move air rapidly around the affected space, allowing moisture to be evaporated from under carpets and sub-flooring, behind walls, upholstery, and more.

    Moisture Meters

    This tool searches for the presence of moisture in various building materials including drywall, wood, siding, tile, insulation, and carpeting.

    To deal with water damage effectively, call SERVPRO of West Riverside City to help. You can reach us at (951) 351-8033 any time. We’re Faster To Any Size Disaster.

    Four Questions Riverside Residents have asked Regarding Water Damage Restoration

    1/29/2020 (Permalink)

    SERVPRO of West Riverside city has assisted Riverside County residents with almost every type of water damage situation imaginable.  As professionals in the water damage restoration industry, we field questions about the recovering from water damages.  Below are a few of the questions that we are asked.

    Q: Should I clean up water damage myself?

    As a business, you may expect us to say no.  The honest answer is that it depends on the situation.  If the water damage that your home or business has incurred is minimal, it may be easy to handle the job yourself.  Nevertheless, one consideration to keep in mind is how to determine the depth of the water damage.  If there is water leakage behind a wall or above a ceiling, the amount of damage that you see could be limited.  Water between walls or above the ceiling can lead to massive amounts of mold damage.

    Keep in mind, we do free service call inspections, so our Project Managers or Crew Chief are more than happy to tell you whether or not this is something they think you can handle on your own.

    Q: How long does the drying process take?

    Naturally, all homeowners wonder when their house will be back to its normal self, and the answer usually depends on the extent of the damage.

    Dry out times vary to a number of conditions.  For instance, the amount of humidity in the air has a great effect on how fast an area can dry.  As a rule of thumb, a normal-sized residence takes about 2 to 3 days to dry completely when it has sustained substantial water damage.

    Further processes include:

    1. Water Mitigation and Extraction

    First, the company needs to curtail the effects of the flood water and moisture. This involves bringing in a heavy-duty extracting machine to remove the standing water. Next, the team has to prevent mold from growing. It only takes one day for mold to start growing. Finally, the professionals need to dry out the room using dehumidifiers and powerful drying systems. It generally takes about three days to do all this. The team needs to ensure the room is free of water damage before continuing on to the tear out stage.

    The IICRC further separates water intrusion into four classifications:

    • Class 1: Where a minimal amount of water has flowed onto materials that are predominately low porosity. This class of water damage requires limited mitigation and little moisture is left after the bulk of the water is removed, leaving a minimal amount of evaporation needed to finish drying. Examples would be a burst hot water tank on a sealed concrete floor or an overflowed toilet on a tile floor.
    • Class 2: Where there is a significant amount of water discharged and the exposed materials are medium to high porosity. There is a greater absorption of water into the materials and the water damage process is lengthened by the volume of water that needs to be removed and a lengthened drying time. Examples would be a ruptured pressurized water line inside a gypsum board wall, or a wooden floor joist system.
    • Class 3: Where a large amount of water, regardless of its category, is absorbed by highly porous materials, resulting in the highest rate of evaporation necessary to affect the water damage restoration process. Examples are a storm-forced leak, which floods a building’s interior and soaks carpeted areas, or broken water mains filling an underground parking area.
    • Class 4: Where water intrudes and is trapped by building materials and assemblies, which makes the restoration process difficult, time-consuming and expensive. Affected areas are highly porous or tightly confined and require special methods and equipment, longer drying time or substantial vapor pressure differentials. Examples would be storm water flooding of wooden, plaster, masonry or concrete enclosures or a severe sewage backup that permeates floor and wall systems.
    1. Reconstruction

    The amount of time it takes to reconstruct a room ultimately depends on how much the water affected. Professionals typically need to remove the drywall because it often absorbs moisture. Any insulation behind the wall usually also needs to be removed in case the water has compromised that. If the flooding occurred in a room with carpeting, then all of it must be taken out and replaced with something else. Depending on exactly how much damage occurred, it can take anywhere between a few days and a couple weeks to complete the work.

    Q: Do I need to leave my home during water damage restoration?

    If your residence has sustained a lot of water damage, the first concern you should have is your safety.  When major repairs are taking place, the indoor air quality suffers greatly.  Breathing in water-damaged (and often activated mold spores) air is unhealthy.  When we are commissioned to handle major repairs it is extremely likely that we’ll recommend for the client to evacuate the home.

    Q: Do I have to use the Restoration company my insurance company recommends?

    Absolutely not.  As a homeowner (or business owner) you can and should use the restoration company of your choice. 

    Do I have to use SERVPRO?  Nope, you don't have to!  But you should.  SERVPRO is an industry-leader when it comes to water damage cleanup.  We are backed by a fantastic team, excellent training, and we have all divisions in-house to help you handle your job from start to finish so you aren't dealing with various contractors.

    Do you have additional questions?  Give us a call today!

    SERVPRO of West Riverside City

    (951) 351-8033

    Explosive Growth of Manufacturing and Distribution in the Inland Empire Is Main Topic for Perfect Vision Expo Jan. 30

    1/27/2020 (Permalink)

    a flyer outlining date, time location and event information for this expo Come join SERVPRO of West Riverside at IE-Perfect Vision with Manufacturers, wholesalers, & distribution centers for enlightening information!!

    Come join SERVPRO of West Riverside City with other manufacturers, distributors, logistic companies, and importers at reRubber's huge conference facility in San Bernardino. The action starts at 10:30 with speakers, exhibitors, and networking.

    You can’t help but notice the change in the Inland Empire anytime your drive down the 60, the 215, the 10 or the 91. Huge distribution center buildings popping up like the poppies after a great rain. Semi-trucks lined up bumper to bumper filled with products moving to and from the docks, the trains, the manufacturers, and the DC’s.

    There’s another change that isn’t quite as visible, but the combination of tech advancements currently underway will revolutionize life worldwide. And the IE is right at the center of these monumental shifts in how we make things, move things, and buy things: Artificial intelligence, robotics, 3D printing, the internet of things, solar energy, electric vehicles, big data and more.

    The Perfect Vision 2020 Expo Is coming on January 30, at reRubber, LLC , 215 N Del Rosa Dr., San Bernardino 92408

    The purpose of the Expo is to bring together manufacturers, distributors, importers, DC’s and their suppliers of goods and services to get clarity on how these new technologies can help everyone in the IE grow sales and profits in the next decade. Details and tickets can be found at https://PerfectVision-IE.com

    Three highly regarded experts in their fields will keynote the expo.

    Shekhar Chandrashekhar - Smart Manufacturing Practice Lead at CMTC

    Shekhar Chandrashekhar is a leader, strategist, and innovator with a history of driving improvements that streamline operations, drive growth and increase profitability on a global scale. His advanced training in engineering management provides him with the ability to transform organizations, influence company and product positioning and drive a laser focus on priorities that support the company’s vision, goals, and positioning.

    As Smart Manufacturing Practice Lead at CMTC, Shekhar partners with a network of innovation institutes and industry 4.0 solution providers to assist manufacturers in digital transformation. He has vast expertise in IIOT, Agile, and data and information management.

    Jeffrey Amberg - Wealth Manager at Painter, Smith, and Amberg

    Jeff will speak on the subject of “An Economic Update: Current Narrative for 2020 and Beyond”

    • Can the current economic expansion last
      • Trade, Manufacturing, Energy and their impact on our future
      • Emerging technology trends that manufacturers should watch

    As a wealth manager at Painter, Smith and Amberg for the past 21 years Jeffrey has provided comprehensive financial advice and portfolio management, individually designed for his clients. His goal is to empower his clients to focus on what is most important in their lives - Faith, Family, Finances and Freedom.

    Carlos Garcia - CEO/CTO and founder, F.Y.I. Technologies, Inc.

    We live in a world where data is critical, and yet data is exposed to theft, destruction, or even piracy. Carlos will provide specific approaches for “Safeguarding Data in a High-Tech World.”

    The expo will run from 10:30 to 4:30 on January 30. Lunch is included, and is produced by E-TEAM Referral Network, a B2B networking organization.

    SERVPRO of West Riverside City will be there!

    Do you know what to do when the "Big One" hits?  We will be providing information on what to do in case we are hit with a large earthquake.  Are you prepared for an earthquake at your place of business?   Or what to do during an earthquake? 

    Visit our booth!  We will provide tips and also share information on our Emergency Response Program which is a free service to help your business prepared for any natural disaster.

    Details and tickets can be found at https://PerfectVision-IE.com

    Check Before You Burn in Riverside County

    1/20/2020 (Permalink)

    a red and orange flame to the left of the words Check Before You Burn, font in teal orange and red. The Check Before You Burn" initiative was created to reduce pollution and protect public health from the harmful emissions of wood burning.

    During late fall and early winter, the South Coast Air Quality Management District (South Coast AQMD) asks residents to participate in its "Check Before You Burn" program by not burning wood in fireplaces when unhealthful air quality is forecast. Under the program -- intended to help improve wintertime air quality --South Coast AQMD may issue mandatory no-burn alerts from November 1 through the end of February.

    No-burn alerts are issued for 24-hour periods for residential wood-burning fireplaces, backyard fire pits and wood stoves when emissions and stagnant weather conditions raise fine particulate pollution to unhealthy levels. Alerts are typically issued for the entire South Coast Air Basin, which encompasses all of Orange County and the non-desert portions of Los Angeles, Riverside and San Bernardino counties.

    Why do we need "Check Before You Burn"

    The Check Before You Burn" initiative was created to reduce pollution and protect public health from the harmful emissions of wood burning. Despite steady progress toward improved air quality, Southern California still has the worst pollution in the country. 

    Reduce Pollution Caused by Wood Burning

    Since November 1, 2011, wood burning in the South Coast Air Basin has been prohibited every year from November 1 through the end of February when no-burn alerts are issued due to forecasts of unhealthy levels

    There are plenty of wood-burning alternatives and resources to help you switch to cleaner-burning gas log sets.

    Reduce Health Risks Caused by Wood Burning

    Pollution from wood smoke contains very small particles.  These particles are the width of a human hair!  Because it’s so small, these particles can lodge deep in the lungs and cause a variety of respiratory health problems.

    Long-term exposure can lead to reduced lung function and chronic bronchitis. In some cases, prolonged exposure to this harmful substance may even lead to premature death. Short-term exposure can make existing respiratory conditions such as asthma or lung disease worse. It may also increase the risk of respiratory infections, and those with heart disease could even be at risk for heart attacks or arrhythmia. Young children and the elderly are especially vulnerable to the effects.

    How to Reduce Air Pollution from Wood Burning

    A wood-burning fireplace can cause pollution and be harmful to your lungs. But with some small changes, you can make a big difference. Here are some tips to help reduce pollution from your wood-burning fireplace:

    • Choose not to burn when air quality is already poor. Check the South Coast AQMD Air Quality Index in your local newspaper or visit www.aqmd.gov to monitor when the air quality is poor to avoid burning wood on these days. Pay close attention during wood-burning season - November to February - to ensure you are not burning wood when a mandatory no-burn alert has been issued for your area.  Save energy and reduce pollution during these months by wearing a sweater on chilly nights.
    • Reduce your need for fuel. Make your home more energy-efficient by installing ceiling insulation, and by weather stripping or caulking windows and doors. Close off unused rooms if you don’t have central heating.
    • Have your chimney professionally cleaned. Keep your chimney swept and ash area clean to improve air flow and reduce emissions. Chimneys should be professionally cleaned periodically to prevent creosote buildup and reduce the potential for chimney fires. Store wood outdoors, off the ground and with the top covered.
    • If you do burn wood, start fires with softwood kindling such as pine or fir. Always burn “seasoned” or dry wood. These woods are generally low in density, ignite easily, burn fast and hot and will heat the firebox and flue quickly. Hardwoods such as oak can take longer to ignite, but they burn slower and produce less smoke. Remember to use smaller fires in mild weather.
    • Never burn garbage and other materials. It can cause toxic smoke that can be extremely harmful to you and your neighbors.
    • Watch chimney for smoke. Properly burning fires should give off only a wisp of white steam. The darker and thicker the smoke, the more pollution the fire emits, and the more fuel it wastes.
    • Beware of overnight heating. Do not leave open fires unattended or let them burn overnight. This can lead to a back draft of smoke in your home, causing hazardous indoor air pollution. Build a small, hot fire and let it burn out completely, closing the damper when finished.
    • For heating, switch to a cleaner wood-burning alternative. An EPA-certified wood stove emits up to 70 percent less particulate emissions and uses 30 percent less fuel.
    • Replace your wood-burning fireplace with a natural-gas insert. The particle pollution from one wood stove is equivalent to that emitted by 3,000 gas furnaces producing the same amount of heat per unit.
    • Remember... If you can smell smoke, you are breathing smoke!

    How do I know if a no-burn alert has been issued?

    Residents can obtain no-burn alert information by: 

    • Signing up for South Coast AQMD Air Alerts sent via e-mail;
    • Using South Coast AQMD’s interactive residential no-burn alert map by entering an address or ZIP code in the search area; or
    • Calling 866-966-3293 for Check Before You Burn information.

    Information from our friends at South Coast  AQMD

    Our first responders are amazing hard-working men and women and they do their very best to provide awareness and prevention. First responders work hard to prepare everyday citizens to make our emergencies a little more manageable.

    Consider SERVPRO as your second first responder. We do our best to provide awareness and prevention to all who meet us. We don’t want you to have a disaster or damage. No one wants their lives, or homes to be turned upside down. That is why we do our best to provide you with the knowledge and tools to prevent them.

    Be sure to thank a first responder today and let them know how much their hard work is appreciated. Don't forget to mind "Check Before You Burn" regulations for the safety of you, your neighbors, and our first responders.

    10 Crucial Things To Know Before You Start Driving In The Rain

    1/15/2020 (Permalink)

    view through a windshield with drops of rain view of palm trees and gray clouds In Riverside County we experience flash floods frequently, this information is vital in keeping ourselves and passengers safe.

    In Riverside County we experience flash floods frequently, this information is vital in keeping ourselves and passengers safe.

    Driving in rain, whether a sprinkle or a heavy downpour, can be one of the most difficult driving situations a driver encounters. Rainy conditions are directly associated with higher accident rates. No matter what part of the country you live in, it is almost certain that you will be required to drive your vehicle in the rain at some point. Knowing how wet roads and reduced visibility affects the way your vehicle handles will help you drive safely in rainy conditions.

    Nearly half (46%) of all weather-related car accidents — more than 700,000 a year — are due to rain.1 As we may experience more soggy weather, it's imperative that all drivers are schooled on how they can safely maneuver their vehicle and avoid weather-related auto accidents, which often cause car insurance rates to rise- Mercury Insurance

    Here are 10 tips for driving in the rain:

    Step 1. Exercise caution. Engine oil and grease build-up on roads and highways over time, and when combined with precipitation, you’ve got the equivalent of an automotive Slip ‘N Slide.

    Step 2. Slow down. Wet pavement causes tires to lose traction and vehicles become more difficult to handle.

    Step 3. Use headlights. Always use headlights in the rain – even if it’s just a sprinkle. Headlights help you see and be seen in wet weather.

    Step 4. Keep your windshield wipers in tip-top shape. Summer can wreak havoc on your blades, so get them checked before fall’s showers arrive.

    Step 5. Defog your windows. Precipitation can cause your windshield to quickly fog up, so use the front and rear defrosters to maximize visibility.

    Step 6. Avoid pooling water. By splashing through puddles you can impair your vision and other drivers’. Additionally, standing water often shields potholes and debris from view and it can reduce the effectiveness of your vehicle’s brakes.

    Step 7. If your car begins to hydroplane, do not brake or turn the wheel abruptly as this may cause your vehicle to go into a skid or spin. Take your foot off the gas and keep the wheel straight until your car reclaims traction.

    Step 8. Increase your following distance. Slick roads, wet brakes and reduced visibility can lead to collisions. Give other vehicles plenty of room and brake early with reduced force.

    Step 9. Don’t use cruise control. It can cause your car to accelerate when hydroplaning and reduces driver attentiveness.

    Step 10. Drive in the tracks of the car in front of you. This allows the vehicle ahead to displace any standing water that’s on the road.

    By employing these safe driving techniques you can keep yourself and your passengers safe during fall and winter drizzles and downpours. Rainy roads can be dangerous, but if we all slow down and use extra caution, rainy days might actually be a little brighter.

    Indicators Your Riverside Home May Have Hidden Water Damage

    1/13/2020 (Permalink)

    A man in a white t-shirt with a clear glass to a wall and up to his ear to listen. If you are hearing sounds of dripping water, rushing water, it seems that your home might have already become a victim of water damage

    When most people hear the phrase Water Damage, they think of water heater issues, overflowing sinks, and water leaking through the ceiling.

    And while those are disastrous examples of what a water damage event can look like, sometimes a less dramatic situation can cause quite a scene.

    Detecting water damage can be a difficult task as often water damage losses don’t become evident right away. In fact, most of them exist over a prolonged period before being identified and restored. By that time, the underlying problem causing the water damage becomes really severe and managing it becomes extremely difficult. For avoiding any such situation and ensuring that you contact the water restoration company before the problem turns bigger, you must get acquainted with the preliminary warning signs. The section below would introduce you to the most common indicators of water damage.  

    Sound- If you think that all the signs of water damage are meant to be seen, you are wrong. There are some signs that can be heard. If you are hearing sounds of dripping water, rushing water, or creaking floorboards, it seems that your home might have already become a victim of water damage. It’s true that such sounds might also occur in spite of having a healthy plumbing system; however, still, you must get your home checked for water damage if you hear the sounds constantly.  

    Smell- You must also keep your nose alert for detecting moisture or water damage in your home. Dampness boasts a distinct odor; it might resemble the pungent smell we usually associate with mold. So, when checking your home for water damage, you should look for smell besides other obvious indicators.  

    Puddles- If there’s a leak in your home’s plumbing system or if something in the system is dripping, you might soon see pools of water develop along the problematic area. Whenever you find any unusual puddle, do monitor it and find out whether it returns after being cleaned up. A puddle that comes back even after being cleaned up might be a sign of a seepage or leak.  

    Mold- Mold typically occurs only when there’s water damage. You might not need to hire a water damage restoration service provider if condensation in the bathroom has resulted in mold formation. However, you will have to treat mold as a sign of excessive moisture formation in certain parts of your house and do the needful for getting those affected areas dried as quickly as possible. Getting rid of mold is also necessary for health reasons; that’s because exposure to mold might make you and your family members suffer from allergy, headaches, and nausea.  

    Coolness- Are you finding it hard to heat up your home? If yes, treat the problem as a sign of dampness in your walls. Accumulated moisture will tend to draw out heat of the walls so that it can get evaporated. This makes the walls and the entire home much colder.  

    Discoloration- Here, it must be noted that discoloration can occur due to a number of reasons; so, it’s important to make sure that the discoloration in your home is actually a result of water damage. If the discoloration has been caused by water “streaks” running down along an end of your house, it’s definitely a sign of water damage. In most cases, those streaks occur due to an overfull gutter. 

     If you notice any of these or other signs of a potential water loss contact a plumber to determine and repair the source of the loss, and if you are having trouble locating a plumber we can make a referral. After the cause of water loss has been fixed contact SERVPRO of West Riverside City for restoration and repair of your damaged property.  

    Notice Standing Water? 3 Surprising Threats to Be Aware Of

    1/8/2020 (Permalink)

    a street flooded by rain water showing a car submerged in the water, with houses in the background A car is stranded in Riverside after heavy rain caused flooding on Sunday, Sept. 7, 2014. (Picture Credit : ABC7 viewer Matt Willhite).

    3 Surprising Threats Associated With Standing Floodwaters

    A flood can be one of the most devastating natural disasters you will experience during your lifetime. Floodwaters have the potential to completely devastate any area they pass through. At their worst, floods can lift homes off their foundations and crash through walls. Even a small flood can cause damage to your home by saturating your flooring and wall materials with water.

    All homeowners need to be aware of the dangers that floodwaters pose so that they can take action to protect themselves in the aftermath of a flood. Standing floodwaters come with a variety of damages and threats. Learn about three surprising threats you should be mindful of as you assess the damage to your home following a flood.

  • Electrocution
  • One of the deadliest risks associated with floodwaters is electrocution. Water is a powerful electrical conductor. When floodwaters come into contact with any electrical outlets or wires inside your home, the water has the potential to become electrically charged.

    If you step into a pool of this standing floodwater or any exposed part of your body comes into contact with the water, the electrical charge stored in the water could pass through your body and cause serious harm.

    Utility companies will typically shut down the electrical grid in any areas affected by a flood, but you should never assume that there is no electrical power to your home. Only a restoration professional with advanced training should enter your home to verify that the power is off at the breaker box and no electricity is circulating through your home.

    After a flood or other natural disaster you need to be careful to avoid electrical hazards both in your home and elsewhere.

  • Shut off electrical power and natural gas or propane tanks in your home to avoid fire, electrocution, or explosions.
  • NEVER touch a fallen power line. Call the power company to report fallen power lines. Avoid contact with overhead power lines during cleanup and other activities.
  • Do not drive through standing water if downed power lines are in the water.
  • If you believe someone has been electrocuted, call or have someone else call 911 or emergency medical help.
  • Explosions         
  • If your home is equipped with any appliances that rely on natural gas as a power source, the risk of explosion is present after a flood. Floodwaters can dislodge the pipes that feed natural gas into your home. This creates gas leaks that can trap a buildup of gas inside your residence.

    The smallest spark could cause the gas to explode, causing further damage to your home and putting the life of anyone inside the residence at risk. Experienced restoration professionals can detect gas leaks before they begin working to clean up the mess left behind by a flood.

    You can take the necessary precautions to address the gas leak, allowing you to maximize your safety after floodwaters recede. Never enter your flooded home if the possibility of a gas leak is present.

  • Disease
  • Another serious risk associated with floodwaters is disease. The transmission of many communicable diseases can be facilitated by standing floodwaters. Some of these diseases include cholera, typhoid fever, malaria, and West Nile virus.

    The water that floods your home during a natural disaster can also become contaminated with raw sewage. Bacteria and other pathogens thrive in the standing water, which makes your flooded home a serious health hazard.

    Exposure to contaminated flood water can cause:

  • Wound infections
  • Skin rash
  • Gastrointestinal illness
  • Tetanus
  • Leptospirosis (not common)
  • Because of these potential diseases, it's important that you don't come into contact with floodwaters without the proper safety gear. A company that specializes in restoring residential properties following a flood will have the experience and products needed to eliminate the threat of flood-related disease from your home.

    A restoration specialist can use powerful chemicals that will disinfect and sanitize all of the surfaces within your home once the flood water has been removed. These same chemicals can also prevent mold growth in your home.

    Floods are inherently dangerous, but the dangers don't stop once the active flooding subsides. Standing flood water in your home can increase the risk of electrocution, explosions, and disease transmission following a flood.

    Contact SERVPRO of West Riverside City to handle your restoration needs after a flood so that you can avoid any associated dangers created by standing floodwaters.

    Winter Weather in Riverside Brings Cold Temperatures, Do Your Pets Get Cold?

    1/1/2020 (Permalink)

    Rain drops on a window, dog dressed in a hat and scarf, kitten in a blanket SERVPRO of West Riverside loves our furry friends. Keep them warm during the cold wet winter months. Mascot Ellie wears a scarf and hat to keep warm.

    You're probably already aware of the risks posed by warm weather and leaving pets in hot cars, but did you know that cold weather also poses serious threats to your pets' health?

    Here are some tips to keep your pets safe during cold weather:

    Winter wellness: Has your pet had his/her preventive care exam (wellness exam) yet? Cold weather may worsen some medical conditions such as arthritis. Your pet should be examined by a veterinarian at least once a year, and it's as good a time as any to get him/her checked out to make sure (s)he is ready and as healthy as possible for cold weather.

    Know the limits: Just like people, pets' cold tolerance can vary from pet to pet based on their coat, body fat stores, activity level, and health. Be aware of your pet's tolerance for cold weather, and adjust accordingly. You will probably need to shorten your dog's walks in very cold weather to protect you both from weather-associated health risks. Arthritic and elderly pets may have more difficulty walking on snow and ice and may be more prone to slipping and falling. Long-haired or thick-coated dogs tend to be more cold-tolerant, but are still at risk in cold weather. Short-haired pets feel the cold faster because they have less protection, and short-legged pets may become cold faster because their bellies and bodies are more likely to come into contact with snow-covered ground. Pets with diabetes, heart disease, kidney disease, or hormonal imbalances (such as Cushing's disease) may have a harder time regulating their body temperature, and may be more susceptible to problems from temperature extremes. The same goes for very young and very old pets. If you need help determining your pet's temperature limits, consult your veterinarian.

    Provide choices: Just like you, pets prefer comfortable sleeping places and may change their location based on their need for more or less warmth. Give them some safe options to allow them to vary their sleeping place to adjust to their needs.

    Stay inside. Cats and dogs should be kept inside during cold weather. It's a common belief that dogs and cats are resistant than people to cold weather because of their fur, but it's untrue. Like people, cats and dogs are susceptible to frostbite and hypothermia and should be kept inside. Longer-haired and thick-coated dog breeds, such as huskies and other dogs bred for colder climates, are more tolerant of cold weather; but no pet should be left outside for long periods of time in below-freezing weather.

    Make some noise: A warm vehicle engine can be an appealing heat source for outdoor and feral cats, but it's deadly. Check underneath your car, bang on the hood, and honk the horn before starting the engine to encourage feline hitchhikers to abandon their roost under the hood.

    Check the paws: Check your dog's paws frequently for signs of cold-weather injury or damage, such as cracked paw pads or bleeding. During a walk, a sudden lameness may be due to an injury or may be due to ice accumulation between his/her toes. You may be able to reduce the chance of iceball accumulation by clipping the hair between your dog's toes.

    Play dress-up: If your dog has a short coat or seems bothered by the cold weather, consider a sweater or dog coat. Have several on hand, so you can use a dry sweater or coat each time your dog goes outside. Wet sweaters or coats can actually make your dog colder. Some pet owners also use booties to protect their dog's feet; if you choose to use them, make sure they fit properly.

    Wipe down: During walks, your dog's feet, legs and belly may pick up deicers, antifreeze, or other chemicals that could be toxic. When you get back inside, wipe down (or wash) your pet's feet, legs and belly to remove these chemicals and reduce the risk that your dog will be poisoned after (s)he licks them off of his/her feet or fur. Consider using pet-safe deicers on your property to protect your pets and the others in your neighborhood.

    Collar and chip: Many pets become lost in winter because snow and ice can hide recognizable scents that might normally help your pet find his/her way back home. Make sure your pet has a well-fitting collar with up-to-date identification and contact information. A microchip is a more permanent means of identification, but it's critical that you keep the registration up to date.

    Stay home: Hot cars are a known threat to pets, but cold cars also pose significant risk to your pet's health. You're already familiar with how a car can rapidly cool down in cold weather; it becomes like a refrigerator, and can rapidly chill your pet. Pets that are young, old, ill, or thin are particularly susceptible to cold environments and should never be left in cold cars. Limit car travel to only that which is necessary, and don't leave your pet unattended in the vehicle.

    Prevent poisoning: Clean up any antifreeze spills quickly, as even small amounts of antifreeze can be deadly. Make sure your pets don't have access to medication bottles, household chemicals, potentially toxic foods such as onions, xylitol (a sugar substitute) and chocolate.

    Protect family: Odds are your pet will be spending more time inside during the winter, so it's a good time to make sure your house is properly pet-proofed. Use space heaters with caution around pets, because they can burn or they can be knocked over, potentially starting a fire. Check your furnace before the cold weather sets in to make sure it's working efficiently, and install carbon monoxide detectors to keep your entire family safe from harm. If you have a pet bird, make sure its cage is away from drafts.

    Avoid ice: When walking your dog, stay away from frozen ponds, lakes and other water. You don't know if the ice will support your dog's weight, and if your dog breaks through the ice it could be deadly. And if this happens and you instinctively try to save your dog, both of your lives could be in jeopardy.

    Provide shelter: We don't recommend keeping any pet outside for long periods of time, but if you are unable to keep your dog inside during cold weather, provide him/her with a warm, solid shelter against wind. Make sure that they have unlimited access to fresh, non-frozen water (by changing the water frequently or using a pet-safe, heated water bowl). The floor of the shelter should be off of the ground (to minimize heat loss into the ground) and the bedding should be thick, dry and changed regularly to provide a warm, dry environment. The door to the shelter should be positioned away from prevailing winds. Space heaters and heat lamps should be avoided because of the risk of burns or fire. Heated pet mats should also be used with caution because they are still capable of causing burns.

    Recognize problems: If your pet is whining, shivering, seems anxious, slows down or stops moving, seems weak, or starts looking for warm places to burrow, get them back inside quickly because they are showing signs of hypothermia. Frostbite is harder to detect, and may not be fully recognized until a few days after the damage is done. If you suspect your pet has hypothermia or frostbite, consult your veterinarian immediately.

    Be prepared: Cold weather also brings the risks of severe winter weather, blizzards and power outages. Prepare a disaster/emergency kit, and include your pet in your plans. Have enough food, water and medicine (including any prescription medications as well as heartworm and flea/tick preventives) on hand to get through at least 5 days.

    Feed well: Keep your pet at a healthy weight throughout the winter. Some pet owners feel that a little extra weight gives their pet some extra protection from cold, but the health risks associated with that extra weight don't make it worth doing. Watch your pet's body condition and keep them in the healthy range. Outdoor pets will require more calories in the winter to generate enough body heat and energy to keep them warm – talk to your veterinarian about your pet's nutritional needs during cold weather.

    Cold weather safety for livestock

    Companion animals aren't the only animals in need of protection during the winter months. Livestock, including horses, have their own unique considerations and needs when the weather gets colder.

    Recognize the importance of early veterinary care: Schedule a veterinary exam early in the season to address any concerns before the harshest conditions arrive. This is a good time to discuss vaccinations, nutritional supplementation, deworming, and other parasite treatment needs. Veterinary attention is especially important for animals that are pregnant, and very young or very old animals may require special attention.

    Provide appropriate shelter from the elements: Livestock can generally tolerate cold temperatures, but wind, rain, or snow will require a greater expenditure of calories. With that in mind, be sure they have a way to get out of the elements, especially the wind. Blankets can help protect horses, but a structural shelter with proper ventilation and dry bedding is the best method of protection. If you do blanket your horses, be sure to check underneath often for signs of injury, infection, or malnutrition.

    Keep ice to a minimum to prevent injury, and remember to keep driveways clear so veterinarians and farriers can access your animals. Prevent mud management issues in the winter with proper preparation, whether that's through use of material like gravel, sand, or woodchips, or through other methods.

    Consider the amount and quality of feed: Besides taking shelter, livestock keep warm by expending energy, which means they need to consume enough calories to heat themselves. Consider talking with your veterinarian to develop a feed plan that meets your animals' nutritional needs. This may mean increasing the amount of feed available to your animals, and/or increasing the quality of feed. Very young, very old, or sick animals will typically have additional nutritional needs during the winter compared to healthy, middle-aged animals.

    Ensure access to water: It is crucial that your herd has access to fresh and unfrozen water. Tank heaters or heated buckets can help keep water at a temperature your animals are more comfortable drinking. Livestock will not consume adequate amounts of water if it is near freezing, and consuming enough water is important to your animals' health and well-being in winter months.

    Fire and Water Damage in Riverside Hotels

    12/25/2019 (Permalink)

    Cleaning and restoring your hotel, resort, convention center, or other hospitality business following a fire or water damage event can be a daunting prospect. Luckily, the experts at SERVPRO are here to help. We'll work with your management and staff to make sure any inconvenience to your guests is minimized as we isolate and fully restore the damaged areas.

    Fire and Water Damage

    Ruined flooring is perhaps the most obvious result of a water damage event. Water can destroy tile, vinyl, and wood flooring. It can also compromise the wooden sub-flooring beneath carpeting. Ceilings may also be affected as water leaking from one floor finds its way to the one beneath. Often times walls (or the bottom portions of them at least) will need to be replaced also, as they're made of porous materials that absorb water.

    Soot, smoke damage, and water damage can destroy furniture, artwork, and other hotel property. Customer and client property may be damaged also, adding to your already considerable financial burden.

    As costly as a fire or water damage event can be, the costs of not having the cleanup done correctly can be far greater. Improper or incomplete cleaning and restoration can lead to the growth of off-putting and potentially dangerous mold. Mold growth affects air-quality and is malodorous. Few things will damage the carefully maintained reputation of your resort, hotel or convention center quite so quickly as this toxic invader.

    Why SERVPRO of West Riverside City ?

    At SERVPRO of West Riverside City, we understand that response time is critical when dealing with a fire or water damage event. A fast response can limit damage and potentially reduce costs. We stand ready twenty-four hours a day, seven days a week to serve Inland Empires hotels.

    No job is too big or too small for SERVPRO. We scale our response teams and equipment to best suit any given situation and, should the need arise we'll mobilize one of our Commercial Large Loss teams.

    Whether you run a hotel, resort, school, or convention center, SERVPRO knows that you'll need to continue operating as cleanup and restoration are performed. We'll coordinate with your management to allow for normal operations to continue around the safely isolated cleanup area.

    There is no way to predict when a disaster can strike your business, but there are ways to be prepared for it when it does happen. Why is it important to be prepared? Well, a disaster occurring in your business has the potential to bring your operation to a screeching halt, which means your business could lose more money than it would if you had a plan in place to get things up and running again quickly. Some disasters can lead to a long road to recovery that is not only for commercial restoration but also being able to offer services, help your clients and customers, and start bringing money back in.

    SERVPRO of West Riverside City knows just how important a running business is to its owners and is able to establish a plan for your business called an ERP, or Emergency READY Profile.

  • A no-cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.
  • A Profile Document containing only the crucial information you will need in case of an emergency. It doesn’t take very long to complete, but it will save you a lot of time (and from one more headache) if you ever need it.
  • A guide to help you get back into your building following a disaster. By having an immediate plan of action, you can help minimize downtime. 
  • Establishes SERVPRO of Winter Park as your emergency mitigation and restoration provider. You have a provider that is recognized as an industry leader and is located right here for Winter Park and the surrounding area.
  • Identifies the line of command for authorizing work to begin. This saves time so that we can begin the work of mitigating the damage immediately, which can save you both time and money.
  • Provides important facility details such as priority contact information, priority areas, and shut-off valves. Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”
  • SERVPRO of West Riverside City provides a host of other restoration services too. In SERVPRO's fifty-years experience, we've become experts in dealing with mold removal, vandalism cleanup, document recovery, and even the isolation and cleanup of biohazards.

    Are you ready to set up an Emergency READY Profile for your business or have more questions on what the process is like? Give SERVPRO of West Riverside City a call today at (951) 351-8033.

    If you've experienced a fire, or water damage event, visit our website to learn exactly how our many services may be applied to the quick and efficient restoration of your establishment. Or even better, call SERVPRO now at 951-351-8033.

    How to Prevent Christmas Tree Fires in your Riverside Home

    12/23/2019 (Permalink)

    A Christmas tree positioned in front of curtains engulfed in orange and yellow fire flames. Christmas Trees can start a huge fire that can completely damage your Riverside home. Check out our safety guidelines.

    When showcasing a live tree in your home, the combination of tree dryness, electrical malfunction with lights and poorly located heating sources can make for a deadly combination.

    Christmas trees account for hundreds of fires each year. Typically, shorts in electrical lights or open flames from candles, lighters or matches start tree fires.

    Here are some tips from National Fire Protection Association

    Picking the tree

    • Choose a tree with fresh, green needles that do not fall off when touched.

    Placing the tree

    • Before placing the tree in the stand, cut 2” from the base of the trunk.
    • Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
    • Make sure the tree is not blocking an exit.
    • Add water to the tree stand. Be sure to add water daily.

    Lighting the tree

    • Use lights that have the label of a recognized testing laboratory. Some lights are only for indoor or outdoor use.
    • Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.
    • Never use lit candles to decorate the tree.
    • Always turn off Christmas tree lights before leaving home or going to bed.

    Facts

    • More than one of every four home Christmas tree fires is caused by electrical problems.
    • Although Christmas tree fires are not common, when they do occur, they are more likely to be serious.
    • A heat source too close to the tree causes one in every four of the fires.

     Pets

    When you have the joy of pets, there are precautions that need to be taken to keep them safe.  Make sure the tree can not be toppled over by the mischief pet pawing at the delicate ornaments that look ever so tasteful.  Loop twine or fishing line around the trunk and tie to a screw in the wall.  If there are cords on the floor they can be duct taped down to keep your pets from chewing on them.  Keep the needles cleaned up off the floor to keep your pets from licking them and possibly ingesting insecticides or flame retardants. 

    After Christmas

    Get rid of the tree after Christmas or when it is dry. Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home.

    • Check with your local community to find a recycling program.
    • Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer.

    SERVPRO of West Riverside team wants to ensure that everyone has a safety in mind. In the unlikely event that a fire were to occur, know that the SERVPRO team in Riverside is ready to assist 24/7 by calling 951-351-8033.

    8 Signs that Can Predict a Falling Tree in Riverside City

    12/18/2019 (Permalink)

    large tree branch hanging over a broken what fence This oversized tree branch broke off the main tree trunk due to not being maintained.

    Trees can be the perfect accent to the appearance of your home or property. However, they are also one of the most common sources of roof damage, especially during storms. With storm season among us in Central Florida it is important that homeowners and property managers alike are able to recognize some of the signs of trees that are more likely to fall.

    1. Leaning to One Side

    A slight lean of your tree should not be a huge concern since most trees do not grow perfectly straight. However, be wary of trees that lean uncomfortably in one direction, especially if in the direction of your roof. Leaning trees that are very close to the point of falling sometimes have exposed roots near the base and cracked soil on the opposite side of the lean. In some cases, the cause of the lean can be a weight distribution issue that can be balanced by pruning branches.

    2. Multiple Trunks

    If you have a tree with U-shaped multiple trunks, be sure to inspect for deep cracks and other signs of weakness. Mature trees are most at risk for splitting down the middle during heavy rains and stormy weather. To prevent the tree’s splitting, consider hiring a certified arborist who can attach cables between trunks and braces to strengthen their bonds.

    The best offense is a good defense when it comes to protecting your roof from falling trees. Take the time to inspect trees on your property and mark ones that match some of the above warning signs. Don’t be afraid to remove unstable trees, though you should call an arborist before attempting to fell the tree yourself.

    3. A Hole in the Trunk

    A cavity can form in the trunk of a tree when the tree prunes itself by dropping a branch. That can lead to decay inside the tree. This doesn’t always mean danger, though, according to the United States Department of Agriculture Forest Service. If there’s enough sound wood around the cavity, the tree probably won’t fall.

    4. Missing Bark or Deep Cracks

    An area where tree bark is missing, gashed or indented is called a “canker”. A canker can make a tree more likely to break at that spot, even if the wood looks OK, according to the International Association of Certified Home Inspectors (InterNACHI). Deep cracks in the bark are a bad sign, too.

    5. Dead or Falling Branches

    When trees start dropping bits of branches or entire branches, it’s a clue that something’s wrong. The tree tries to make itself smaller so there is not as much to feed. Dead branches are a major danger and can come crashing down even on a calm day, according to the USDA Forest Service

    6. Losing Leaves from the Outside In

    When a tree loses leaves in this pattern often it means something is wrong with the root zone. The root zone is where the tree gets nutrients and water — and it’s what holds the tree up. Without a healthy root system, a tree can fall more easily.

    7. Rotten Roots

    Root rot can be hard to spot. Look for mushrooms growing around the base of a tree. Fungi growing on the trunk can be another clue that the tree is rotting inside.

    8. Tight Branch Growth

    When branches grow close together in a V-shape, it’s a bad sign. A strong union will be U-shaped. Elm, maple, oak, yellow poplar and willow trees tend to break at weak forks. When the wind blows, these trees can fall apart. This problem is easiest to spot in winter after the leaves have fallen off.

    Risks After Roof Damage From Fallen Trees

    The roof is a protector of your home. So, make sure your trees are ready to withstand the stormy weather. A damaged roof may make it easier for your property’s interior to sustain additional damage from water and in many cases mold growth. If you have sustained roof damage, make sure to call a professional roofer to repair the damage. Also, should the roof be damaged during a storm, SERVPRO of west Riverside City is available 24/7 at 951-351-8033 to extract water and dry your property to prevent further damage.

    How Riverside Residents Can Avoid Claim Denials for Water Damage

    12/16/2019 (Permalink)

    Asking your insurance adjuster if you're more likely to be approved or denied when they're on-site is an opportunity to get answers to concerns.

    Home insurance claims stemming from water damage are among the most frequent of insurance claims around. We will cover water damage types, what damage is covered and what claims are typically made by homeowners. We will also cover why home insurance companies deny certain claims and how to avoid these denials.

    Types of Water Damage

    There are many kinds of water damage. Different homeowner’s insurance policies will cover different types of damages and situations. Some of the more common sorts of water damage that will show up on a policy as either covered or excluded from coverage include:

    • Water damage caused by heavy storms

    • Flood damage

    • Water backup or sewer backup

    • Accidental or sudden discharge

    • Overflow

    Home Insurance Claims for Water Damage

    Homeowners usually want to know what sorts of water damage will be covered by their policies. Common types of water damage inquiries are for leaks, such as from leaky roofs, toilets or pipes around the house that distribute water. Coverage for water damages will be determined by the damage’s origin, the policy that the homeowner signed up for and if the claimed damage is both sudden and accidental or if the damage was gradual.

    Gradual Damage

    Gradual damage is water damage deemed to occur slowly over a long period of time. Some forms of gradual damage will be hard to spot until it is too late, such as when the damage is occurring within the interior walls of a home. Though these sorts of issues can lead to structural damage down the road, most of these damage claims would be denied since they didn’t occur both accidentally and suddenly.

    Homeowners frequently make claims ultimately caused by gradual damage such as the following:

    • Leaky pipes, plumbing, and faucets damaging walls, floors, and ceilings.

    • Watering seeping in from foundation weaknesses or from holes around the home’s exterior.

    • Worn down tiles, flashing or other roofing materials that are allowing water to enter the home.

    • Damage due to corroded, moldy or rotting materials.

    • Electrical wiring that has become worn and less effective.

    • Sub-standard home repairs or non-repairs.

    Though not always, insurance companies may cover the “resulting damage” of issues or parts that originally wouldn’t have been covered by the present policy.

    If a homeowner wants to know the finer details of what is covered and not covered in their policies, then it’s best to consult the insurance company or their insurance broker or advisor. They can go over the exclusions and details of a homeowner’s insurance policy for complete coverage details.

    Reasons that Claims can be Denied

    Homeowners insurance claims can be denied for a variety of reasons. Gradual damage, coverage lapses or miscommunications are just a few reasons for claim denials. No matter the reason, the homeowner should request a complete explanation of why the claim is not being granted. This includes an elaboration of which part of the wording within the policy doesn’t apply to what the homeowner is seeking compensation for.

    Keep in mind that many people represent the home insurance organization during the claims process, so it’s a good idea to determine from whom the denial is coming from. Was it the contractor, an insurance agent or a claims adjuster? Each person has a different role within the organization, opening different paths for reviewing or negotiating through the process.

    One reason for the claim being denied was that it was for an issue that the homeowner had to specifically request or endorse beforehand. It’s one of the homeowner’s rights to know what conditions were covered on their policies for present and future reference, including the optional endorsements and features.

    How to Avoid Claim Denials

    • Keep records of home repairs, including the names of the professionals hired for the home’s maintenance.

    • Maintain an accurate account of the homeowner’s responsibilities and of the policies and exclusions of the insurance coverage package.

    • Implement periodic home maintenance, at least every spring and fall to mitigate and prevent damage.

    • Select the best insurance package for the specific needs of the home and look into extra features that can provide added value.

    Why Mold Protocol and Post-Remediation Testing is Recommended for your Riverside Home

    12/16/2019 (Permalink)

    Mold Remediation Protocol

    Mold Remediation protocol accurately assesses the proper treatment and removal of mold in areas of a building that have been affected by mold. Mold lab results can be combined with the findings of the professional mold inspection and an intimate understanding of the property’s layout. Using all of this knowledge and data, the remediation professionals can devise a plan that is tailored to the specific mold problems impacting a client’s property. Adhering to the protocol’s instructions ensures that the company performing the remediation can complete the process safely and promptly. Among other things, the protocol can specify when carpets, furniture, and other items that have been impacted by mold can still be cleaned and when it’s time for these materials to be removed.

    Steps of the Protocol

    The following are the steps required during the protocol process.

    Interview

    The property’s present conditions are surveyed and discussed with a person who is authorized to handle the property’s affairs.

    Site Assessment

    The areas that were affected are given a physical site assessment. The site assessment accomplishes several functions: the site assessment visually inspects the damage(s), gathers temperature and relative humidity (RH) readings, takes air samples and direct samples for mold (if necessary), and collects room dimensions to draft the required floor and room drawings to specify the location(s) of concern.

    Air Sampling

    Non-viable spore trap air sampling is designed to get an approximation of the concentration of airborne microbial (fungal) spores. The most commonly used entrance of the property is used to collect at least one outside sample. After the outside sample is taken, air samples are gathered in the property’s areas of concern. If elevated airborne spore concentration levels are detected, this may mean that there is one or more indoor microbial reservoir(s). It may also mean that the microbial remediation plan must include either the cleaning of the HVAC system(s) or of personal effects within the building.

    Direct Sampling

    Direct sampling is used to pinpoint the type and relative concentration of the microbial spores that have affected tested materials. The direct sampling results are also used as source contamination reference material during the air sampling process.

    California State Guidelines

    At present, California has no state regulations about mold inspection, assessment, or remediation. Any business is subject to local requirements, such as for a business license. A company performing building construction or improvement valued at $500 or more (labor and materials costs) must have a state contractors’ license.

    Benefits of a Protocol

    A protocol ensure that mold contaminations are properly assessed to facilitate the remediation process. It protects property owners from having to pay for additional remediation fees. It also provides a safe and healthy environment for visitors, residents, remediation companies, and property owners.

    Why Post-Remediation Testing is Recommended

    Mold is not always visible and is capable of hiding away quietly inside of walls and deep under foundations eating away at the crucial structures of your home. It is also very common that complications related to the health of those who come into contact with mold are reported. Mold remediation, the treatment and/or removal of mold, can be costly but not nearly as costly as a failure to address the issue. The longer mold goes unnoticed and unmitigated, the further it can spread and more damage it can cause. If you discover a potential mold problem, you should absolutely have it tested and addressed. However, remediation efforts should always be followed up with a post-remediation mold test.

    Why Do I Need the Post-Remediation Test?

    A post-remediation test is sometimes referred to as a clearance test. It is essentially the same test that was conducted to find mold in the first place, only this time there should be no high concentrations of mold spores in the samples taken. If the air samples show the number of spores have been reduced to normal levels or below, the problem has been addressed correctly.

    If proper protocols are not followed, however, mold will continue to grow without you being aware of it. A post-remediation clearance test is the only true way to determine if your remediation was successful. Ordering the test allows you to either have the peace of mind of knowing your home is mold-free or have the remediation company revisit the remediation to achieve the necessary results.

    SERVPRO of West Riverside City

    Our franchise performs the remediation portion of the mold process and has certified professional mold technicians. If you believe you have a mold issue and are seeking the help of a highly trained professional, give us a call today at (951) 351-8033.

    I keep Experiencing Mold Regrowth in my Riverside Home

    12/11/2019 (Permalink)

    After drywall was removed, you can see mold on the shear wall.  After a water heater leak, mold was found underneath drywall on the shear wall.

    8 Reasons Mold Can Keep Coming Back

    Mold is stubborn. It can spread throughout a property very quickly and even cause a variety of health issues for individuals who occupy the same space. Mold is extremely persistent and has been known to return even after it has been cleaned. Many homeowners and business managers make the choice to handle mold issues themselves and try using ordinary cleaning methods that just are not effective when dealing with this type of problem. 

    What is Mold Exactly?

    Mold is commonly mistaken for and treated as a stain or dirt, however, mold is actually a living organism that grows, especially in damp places. Mold spreads by releasing microscopic spores into the air. In fact, mold spores are naturally in the air all around us. It is actually impossible to completely remove mold spores from the air. Understanding why mold can keep coming back can help ensure that you make the right decisions towards removing it if it becomes your problem to handle. Here are some reasons that mold can return in a property:

    1. Neglecting Water Damage

    Water damage can occur in numerous ways in properties including roof leaks, overflowing toilets, leaky pipes, faulty dishwashers, etc. Disasters happen. However, making sure that water is cleaned up and any moisture is removed from affected materials quickly can prevent further damage. Water damage that has been neglected or gone unnoticed can lead to mold growth in as quick as 48 hours.

    2. Cleaning Porous Materials

    DIY cleaning methods can sometimes be effective if the surface being cleaned is non-porous. Most cleaning methods will not work for porous materials, such as wood and drywall, because the mold will avoid the cleaning agent by retreating deeper into the material, only to resurface again later. Cleaning portions of the mold is ineffective if the nucleus is not destroyed. Affected materials should be carefully removed, discarded, and replaced to ensure the mold does not return.

    3. Painting Over Mold

    It is not uncommon to find that a previous mold problem was simply painted over to hide the temporarily hide the issue from new tenants or homeowners. The mold usually does not take long to eat through the paint and reappear. Not to mention, hiding the mold does nothing to solve the issue of damage spreading behind the wall.

    4. Excess Moisture and Ignoring Source

    Since mold thrives in damp areas, the first step to removing it is to reduce the moisture levels in a home. Disregarding the source of the mold issue only means that the problem may occur again. Call a professional to fix leaky pipes, broken air conditioning units, roof damage, etc. and use a dehumidifier to get the moisture out of the air. Similarly, it is important that all damp fabric is allowed to completely dry. Hang up towels so that they can fully dry. Kitchens, basements, and bathrooms are common places for mold.

    5. Indoor Humidity

    Mold is extremely common in Florida due to high humidity levels that allow mold to thrive. Making sure your air conditioning is running correctly and constantly can help prevent high humidity in your property making it more difficult for mold to grow. Indoor humidity that exceeds 60% can become a source for mold all on its own. Also, make sure that every room has proper ventilation so that any excess moisture in the air does not become stagnant and cause an ideal environment for mold to grow in.

    6. Generic Cleaning Products

    Generic or all-around cleaners will not work on mold. Bleach does not work for all species of mold. It can be effective on certain species of mold but inefficient for others sometimes making the situation worse. Make sure to experiment with natural alternatives and invest in mold-specific cleaners. Be generous as you spray and do not wipe it right away. The cleaner needs to work its magic and kill the living mold at its nucleus. The most effective method is to test for mold and receive a treatment protocol from a licensed mold assessor.

    7. Keeping Affected Items

    Some items may be permanently affected by mold. If an old couch has a lot of mold on it, you may have to get rid of it instead of trying to save it. Similarly, glass is easy to clean whereas wood is harder and will most likely have to removed and replaced. Wash clothing and discard any items deeply affected by the mold. This can minimize the risk of the mold spreading back to the structural components of your home. To be on the safe side, it is best to hire a professional remediation company with experience in salvaging materials affected by mold.

    8. Not Consulting Professionals

    If you have dealt with major water damage to your home, it is wise to try and get ahead of mold issues by consulting professionals. Experts know where mold is likely to fester, and they can use the best equipment and techniques to properly remediate the issue. You may not have the expertise to do everything yourself. They know why mold may be returning, and they have the tools to get rid of it for good. Investing in professionals' services protects your home, furniture and family's health. Proper air quality testing by an environmental hygienist can provide accurate insights into the type of mold you have, its source, areas affected, and how to remove it for your specific instance.

    Mold is persistent and can grow very quickly. If you have tried to remove it and it returns, know that this is normal. Oftentimes, homeowners can make a mold situation worse, which makes the remediation more costly. For the best results, call in professionals to keep mold from returning. The quicker you act, the better.

    SERVPRO is a leader in Fire and Water Cleanup and Restoration, but our professional mold remediation service can also make it "Like it never even happened."

    Preventing Mold in Commercial Properties in Riverside City

    12/9/2019 (Permalink)

    shear wall wood behind drywall shows white speckled mold A water leak caused drywall damage. Mold was found behind the drywall. SERVPRO was here to help!

    Mold growth in your commercial property can lead to structural damage to the property itself and health concerns for those exposed to it. There are many factors that can lead to mold growth as well as steps that can be taken as preventative measures. This article will cover both to keep you, the business manager or owner, better informed and prepared to handle a mold situation.

    How Mold Can Spread in Commercial Properties

    Mold thrives in damp, dark places. So you can find mold just about anywhere that moisture lingers in the air. Mold spores can cling to and grow on a variety of building surfaces including stone, brick, wood, drywall, and metal.

    Here are three factors that contribute to the formation and spreading of commercial mold.

    1. Moisture Due to Humid Conditions

    When outside temperatures fall during the fall and winter seasons, mold often begins to form indoors where the air is warmer and more humid.

    You can sometimes see condensation forming on the interior of glass windows and skylights. If this moisture drips down the walls and manages to penetrate into seams and cracks in the walls, it is very likely that mold will begin to grow.

    2. Water Leaks From Roof and Plumbing

    One of the biggest causes of mold infestations is leaks in the roof or leaky pipes in the walls. These leaks often go undetected for months or even years, allowing massive colonies of mold to fill the spaces in attics and inside walls and ceilings.

    This water damage combined with mold can cause tens of thousands of dollars in damage, and it often will require entire facilities to be shut down for mold restoration and remodeling.

    3. Condensation forming in an HVAC system

    Other troublesome spots where mold forms in commercial buildings are the heating, ventilation, and cooling (HVAC) system. Due to the heating and cooling of the metal ducts and vents, condensation often forms on these surfaces that are hidden away from view. These dark, damp places become a breeding ground for various types of mold.

    And the worst part is that the ventilation system then blows mold spores throughout the entire building. Those spores can lie dormant for a very long time. But once they come in contact with moisture, they can begin to grow and spread.

    How to Prevent the Spread of Mold in Commercial Properties

    Preventing the spread of mold should be a high priority for commercial property managers. Whenever mold or water leaks are discovered, swift action must be taken to prevent further growth and damage. Here are three strategies that need to be implemented consistently.

    1. Inspect Moisture-Prone Areas Regularly

    As noted above, the HVAC system needs to be routinely inspected for mold and moisture, particularly the evaporator coils and drain pans and pipes. Surfaces should be inspected, cleaned and disinfected once a year or more if necessary.

    Roof tiles should also receive a professional inspection annually, and attic spaces should be checked for water damage too.

    All kitchen and bath areas should be checked, including in the backs of cabinets and vanities, as mold thrives in dark spaces. And again, all surfaces should be cleaned regularly.

    2. Clean and Disinfect All Surfaces Frequently

    Routine cleaning cannot be emphasized enough. Not only should areas when mold and moisture are spotted be cleaned thoroughly, but all floors, walls and counter spaces should be disinfected regularly to kill spores that lie dormant.

    3. Use Dehumidifiers to Reduce Moisture in the Air

    Lastly, some commercial buildings that have routinely humid conditions might benefit from the use of dehumidifiers placed throughout the building or in conjunction with the HVAC system. These remove excess moisture from the air and make it difficult for mold spores to grow.

    Fighting commercial mold can be a challenge for business owners and commercial property managers, but by knowing what to look for - and by engaging in consistent and thorough cleaning practices - mold can be kept in check to provide a safe environment for everyone.

    What about Preventing Mold in your Maintenance Closet?

    Lack of Air Circulation

    Closets, in general, are a very common hiding place for mold. This is due to the fact that there is usually an absence of ventilation in closets. When you open a closet and then close it shut moist air can easily become trapped within. The moisture will usually lead to condensation on the wall without the chance of evaporation. This provides an excellent environment for mold to thrive in.

    How to Prevent

    The simplest task you can perform is to routinely check the walls in the closet for condensation. This can help you notice a moisture issue before it becomes a mold issue. However, the best way to prevent the problem is to create an avenue for air to circulate in and out of the closet. Installing air vents on the upper and lower areas of the closet door can help ensure better airflow and prevent moisture from being trapped

    Leaking Water Heater

    Many times, utility closets will share a space with a water heater. If the equipment has not been maintained, it is common for a leak to occur.

    How to Prevent

    Be sure to run routine checks on your water heater to make sure it is working efficiently for you and not causing a water damage situation in your closet which could lead to mold growth

    Mop Buckets and Cleaning Supplies

    Maintenance closets are usually deemed the perfect place for hiding mops, buckets, used towels, and other cleaning supplies. However, these items can lend to the moisture that gets trapped in your closet and leads to mold. This is especially true, for mop bucket spills!

    How to Prevent

    If possible, keep the items mentioned above away from your storage closet. If you must store them there, make sure that mop buckets are emptied and wiped dry. Mops should be squeezed of excess moisture and towels should only be returned to the closet if dry.

    Floor Clutter

    Clutter along the floor of your maintenance closet is the perfect opportunity to hide spills, moisture, and mold growth from your line of sight. 

    How to Prevent

    Try to keep clutter to a minimum and put loose items on shelves in your maintenance closet. This makes it much easier to identify moisture on your closet floor or even cleaning after water damage that may have seeped into the closet.

    Roof Tarps: Preventing Further Storm Damage to Your Riverside Home

    12/5/2019 (Permalink)

    mobile home white flat roof, blue square tarp cover held by sand bags on each corner This Yucaipa home experienced water leaking in the living room from the rain. We used a tarp to prevent further damage with upcoming rain.

    With the crazy winds and weather we have been experiencing, it is possible your home or business may be damaged by the elements.  Roof damage can be caused by heavy rains, winds or falling debris.

    To reduce the possibility of even more damage, some may use a roof tarp, offering a quick solution and a gap of time until better weather permits a safe inspection and repair.

    It seems like a good, and cheap, way to quickly cover the holes in the roof, stop the water leak, and prevent rodents from entering the home or business through those holes, although we do not recommend this as a permanent solution to the problem.

  • It will wear out over time.
  • It is only a temporary fix, and can cause more problems as time passes.
  • If the roof has water damage, mold could be growing in the affected areas.
  • Wind can move the tarp, leaving spaces uncovered and the roof will leak again.
  • If not installed properly, it could hold pools of standing water, aka, mosquitoes.
  • The tarp can increase the heat inside your home or business. Heat and moisture trapped under the tarp may cause mold and other damage inside your property.
  • Before you climb up to fix a tarp yourself, consider the following safety information:

  • Never get onto your roof during a lightning storm.
  • Steep roofing surfaces require specialized harness systems.
  • Falls from the roof account for 30 percent of construction accidents and up to 75 percent of fatalities.
  • Did you know SERVPRO of West Riverside City can help you with your damaged roof? SERVPRO of West Riverside City does more than just fire, water and mold restoration and clean-up. Our crew is well trained for storms; including installing a tarp on your roof! Our team has been trained on how to safely tarp a roof.

    The first step technicians take is inspecting the extent of the damage. You may also want to take photographs of the wind damage to the roof. The records from the technicians and your camera should be shared with the insurance company as evidence for y our claim. If possible, provide some pictures of the condition of your home before the storm.

    Removing Storm Debris

    If there are tree branches or other storm debris on top of your home, storm restoration technicians clean up the mess. They may also trim up any trees or bushes that pose further risk.

    Setting Up Tarps To Cover Holes

    Technicians work quickly to cover roof damage, such as holes, with tarps, plywood, and hardware. They'll lay out the tarp to provide a wide barrier that keeps moisture out of cracks and holes. The plywood is often used to secure the tarp, so further wind damage can be avoided.

    Preparing a Restoration Plan

    Once further storm damage is prevented, technicians create a plan for repairing the damage to your roof. In addition to carrying out the necessary permanent repairs, the home remediation experts may help you prepare a plan for preventing future wind damage.

    Prepare Today

    Many Riverside, homeowners are concerned when heavy storms hit their neighborhoods. You don't have to worry when you have taken steps to prevent roof damage. Don't wait until a storm hits to get professional advice on preparing your roof. Find the information you need and ease your concerns today.

    If your home or business' roof gets damaged during a storm give our office a call 951-351-8033. We are available 24/7 for calls and services. We will have a technician sent out to save the day as quickly as possible to your location! 

    We service all of Inland Empire and surrounding counties.  Call us, we're here to help!!

    SERVPRO Of West Riverside is "Always Here To Help" If You Experience Water Heater Overflow, Even During the Holiday!

    12/2/2019 (Permalink)

    water heater sitting in a puddle of water on the ground SERVPRO of West Riverside has helped many home owners with water damage leaks due to water heater issues. Call us were available 24/7!

    Water Heater Overflow Cleanup

    One of the most prevalent causes of indoor flooding is water heater overflows. These water heaters are usually located in, attics, garages, or a utility room closet; places people don't go very often. So, if a burst or leak happens, the homeowner or tenant likely would not find the problem until after a significant water intrusion has already occurred. If this were to happen to you, you'll want to stay calm, shut off the heater and water, and contact the SERVPRO of West Riverside professionals for help.

    SERVPRO of West Riverside has the professionals who are equipped to handle a water heater overflow. They have the knowledge, tools, and experience to deal with the situation safely and effectively whether it's your home or workplace that is in jeopardy.

    How Do Water Heater Overflows Happen?

    Water heater related floods usually occur due to a worn out seal or gasket, or from a leak in an older tank that rusted through. Sometimes a tank can actually explode or burst in a violent and dangerous manner. This could cause serious harm to anyone who is in the immediate vicinity of the water heater at the time of the explosion. Leaks are more common than bursts and have the potential to flood large portions of a home or garage if the leaking is undetected for days on end.

    A malfunctioning thermostat is usually the cause of a water heater burst. These thermostats are used to measure the temperature inside the tank to turn the heating elements off and on so that a preset desired temperature range can be maintained. In the event of a broken thermostat, the heating system inside the tank could stay on indefinitely and cause the water to boil. This boiling water turns into steam and builds up internal pressure inside the tank. This internal pressure will build up and eventually reach a point where the tank cannot hold it, which will result in a burst or even explosion.

    When such a burst occurs, steam and boiling water rush out of the tank, while cold water from the intake line flows into the tank. Normally, the line will shut itself off, preventing water entry when the tank if full. However, in this situation, the burst tank is never full because of the continual leaking, and the water from the main line flows through indefinitely. Water is entering the tank only to leak back out and flood the area around and below the water heater. The only upside to this scenario is that someone will likely hear the loud burst  and investigate and discover the problem before too much damage has occurred and remediation can be started.

    A leak, on the other hand, operates quietly and floods your home, garage, or workplace a little at a time. Usually, it will happen when one of your heating tank's fittings becomes damaged or corroded. This can provide a gap that allows water to escape. This flooding is not violent like a burst or explosion, but it can still be extremely destructive to property and sometimes dangerous to humans or pets. Regular maintenance and inspections of your water heater will increase awareness of possible problems. A professional can replace the anode, flush the corrosion from your tank, as well as check all valves and gaskets for problems or warning signs.

    What are the Hazards of Water Heater Overflows?

    With the added elements of high temperature and late detection, the number of threats with water heater flooding exceeds that of normal flooding. Here are some things to look out for in the event of a water heater overflow:

  • Hot water burns – The initial burst of water from a heater is scalding hot, so be sure not to rush in, especially if you see steam. Use protective clothing before attempting anything. Ideally, call SERVPRO of West Riverside to do the job for you. (951) 351-8033
  • Potential fire starter – Flooding doesn’t just create an electrical hazard, it can also short-circuit your electrical system and create sparks. Faulty electrical wiring is one of the most common causes of fire.
  • Water damage – When the water spills beyond the immediate surroundings of the heater and gets into your living and work spaces, the threat of water damage arises. Water can ruin carpets, damage wood, corrode metals and toast expensive appliances and machinery.
  • Mold growth – Mold spores can activate in places where there’s sufficient moisture and organic matter to sustain them. If your property was flooded by an overflowing heater, there’s a good chance that mold growth can follow suit. While seemingly harmless at first glance, mold can irritate our noses and skin when its spores are inhaled. Under certain conditions, mold colonies can turn black and toxic. The poison they produce has been linked to neurological disorders and even cancer.
  • Contact SERVPRO of West Riverside now at (951) 351-8033

    A water heater overflow is an emergency that should be addressed rapidly and decisively. The longer you wait the worse it can get and attempting to repair the water heater and clean up the water yourself could be dangerous and risky. Contact an experienced professional through SERVPRO of West Riverside today for a quick and easy resolution to your problem. "We're Always Here to Help" 24 hours a day, seven days a week, all year long.

    Riverside, Are you Traveling for the Holidays? Here are Some Tips

    11/27/2019 (Permalink)

    With the holidays in full effect, it’s important to note safe travel practices before heading out on the road this year. Below you’ll find ways to help ensure a safe departure this holiday season - Read on to learn more!

    If you are traveling during the holiday season, don’t let the stress of the hustle and bustle get you down. Realize ahead of time that there are millions of others that are also traveling and take steps to help cope with the situations that may arise due to the busy holiday traveling season. Travelchannel.com has provided the following tips to help you survive and calmly get to your destination.

    HOLIDAY TRAVEL TIPS

    • Do Your Research: Plan alternative routes when traffic gets overwhelming. Maybe there is a more scenic route that might take a little longer but has less traffic. When flying, be sure to check the airline’s restrictions ahead of time. Know the fees for carry-on luggage and checked bags.
    • Stay Connected: Load your smartphone with all the latest travel apps before leaving home. There are apps to provide updates on flights, airport lines, cheapest gas, cleanest bathrooms, etc. You name it and there’s probably an app for that!
    • Pack Light: If possible, avoid checking bags at the airport altogether.
    • Pack Earplugs: The best way to escape stressful surroundings is to escape to a quiet place. Pack earplugs to turn down the crying babies, loud music, or loud talker sitting in the next aisle!
    • Pack Snacks & Drinks: It’s more difficult to remain calm and make good decisions when you are hungry and your belly is growling. Always have snacks handy for when the need arises.
    • Ship the Gifts or Give Gift Cards: For lighter travel, ship your gifts ahead of time or give gift cards.
    • Travel on Off-Peak Days: The day before the holiday is always the most highly traveled. Try traveling on the actual holiday to avoid crowds and traffic.
    • Travel Early or Late in the Day: Flights that leave early in the day are on-time more often. And avoid heavier traffic on the highways by traveling by car through the night.

    Busy holiday travel is much easier to cope with if it is expected and planned for accordingly. While the hectic crowds and stress may not be completely avoided, one can definitely overcome the challenges by considering these tips when planning travel. 

    Driving long distance to visit family?

    With the holidays in full effect, it’s important to note safe travel practices before heading out on the road this year. Below you’ll find ways to help ensure a safe departure this holiday season - Read on to learn more!

  • Prepare your Vehicle for Long Distance
  • Check your wipers and fluids. Have your radiator and cooling system serviced. Simple maintenance can prevent many of the problems that strand motorists on the side of the road.

  • Plan Ahead
  • Before you get on a highway, know your exit by name and number, and watch the signs as you near the off-ramp. Drivers making unexpected lane changes to exit often cause accidents.

  • Do not cut in front of large trucks
  • Remember that trucks are heavier and take longer to make a complete stop, so avoid cutting quickly in front of them.

  • Beware of truck blind spots
  • When sharing the road with large trucks, be aware of their blind spots. If you can't see the truck driver in his or her mirrors, then the truck driver can't see you.

  • Check your emergency kit.  Contents should include a battery-powered radio, flashlight, blanket, jumper cables, fire extinguisher, first aid kit, bottled water, non-perishable foods, maps, tire-repair kit and flares.
  • Keep your eyes on the road
  •  Distracted driving is a major cause of traffic accidents. Even just two seconds of distraction time doubles the chances of an accident. Use your cell phone when stopped and never text while driving.

  • Leave early and avoid risks
  •  Leave early so you won't be anxious about arriving late and to accommodate delays. Road conditions may change due to inclement weather or traffic congestion.

  • Avoid extreme weather conditions
  • Ice, hail and snow make roads difficult to travel. Try to avoid driving through extreme weather conditions, and travel during daylight.

  • Remove ice and snow from your vehicle
  • Clear snow from your windows and roof to ensure that you have maximum visibility and are not creating a hazard for the vehicle behind you. Don't allow ice and snow to create additional blind spots on your vehicle.

  • Beware of the vehicle in front of you
  • Leave extra room between you and the vehicle in front so you can avoid snow and ice blowing onto your windshield or maneuver around patches of ice.

  • Slow down
  • With the extra highway congestion due to holiday travel, speeding becomes even more dangerous. Allow plenty of space cushion and reduce your speed.

  • Buckle up
  • Safety belts reduce the risk of fatal injury by 45 percent and are a simple way to increase your safety on the road.

    *Information courtesy of the American Trucking Associations

    Will you be Frying a Turkey or Roasting one in your Riverside Home?

    11/25/2019 (Permalink)

    Box 6 Tips for cooking turkey, a picture of the tip on top and below the words explaining the tip.  From Riverside Fire Dept 6 Tips from our Riverside Fire Department

    Riverside families will come together this holiday season.  Avoid tragic fires with these cooking tips.  

    Many families come together over the Holidays for their favorite turkey dinner. It's also a time where family members may want to join in the food preparation so fire safety is important. With the speed of deep-frying a turkey, the irresistible flavor, and juiciness that results, turkey frying has become a Thanksgiving tradition for some. But turkey fryers have the potential to cause fire and serious injury, which is why organizations like Underwriters Laboratories and the National Fire Protection Association advises against using them. If you plan to deep-fry your holiday bird, be sure you know how to safely use the fryer, and take these precautions to protect yourself, your guests and your home.

    Many first-timers fill the fryer with too much oil or attempt to fry a turkey that isn't entirely thawed. Both mistakes can cause serious fires. U.S. fire departments respond to more than 1,000 fires each year in which a deep-fryer is involved.

    Tips to help prevent deep fried turkey accidents

    • Keep outdoor fryers off decks, out of garages and a safe distance away from trees and other structures.
    • Make sure the turkey is thawed and dry before cooking. Ice or water that mixes into the hot oil can cause flare-ups.
    • Watch the weather. Never operate a fryer outdoors in the rain.
    • Place the fryer on a level surface and avoid moving it once it's in use.
    • Leave 2 feet between the tank and the burner when using a propane-powered fryer.
    • Follow the manufacturer's instructions to avoid overfilling. Oil can ignite when it makes contact with the burner.
    • Choose a smaller turkey for frying. A bird that's 8 to 10 pounds is best; pass on turkeys over 12 pounds.
    • Never leave fryers unattended.
    • Purchase a fryer with temperature controls and watch the oil temperature carefully. Cooking oil that is heated beyond its smoke point can catch fire. If you notice the oil is smoking, turn the fryer off.
    • Turn off the burner before lowering the turkey into the oil. Once the turkey is submerged, turn the burner on.
    • Wear goggles to shield your eyes, use oven mitts to protect your hands and arms and keep an "ABC" or grease-rated fire extinguisher close by. Do not to use water or a garden hose on a fire related to Turkey Fryers.
    • Skip the stuffing when frying turkey and avoid water-based marinades.
    • Keep children and pets away from the fryer at all times.
    • Once finished, carefully remove the pot from the burner, place it on a level surface and cover to let the oil cool overnight before disposing.
    • Opt for an oil-less fryer. This uses infrared heat, rather than oil, to cook the turkey.

    If you are cooking in the kitchen

    BE PROACTIVE

    • Test the batteries in your smoke alarms. Press the test button on your units to make sure they work.
    • Prevent fires by making sure your oven and stovetop are clean and free of grease and dust.

     BE ATTENTIVE IN THE KITCHEN

    In 2015, U.S. fire departments responded to an estimated 1,760 home cooking fires on Thanksgiving. Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths, and cooking equipment was involved in nearly half (48 percent) of all reported home fires.  Says ohsonline.com

    • Stay in the kitchen when cooking on the stovetop and keep an eye on the food.
    • Stay in the home when cooking your turkey as well, and check on it often.
    • If you must step away from your cooking, set a kitchen timer so you don’t get distracted by guests.
    • Keep children at least three feet away from the stove, oven, hot food and liquids. Steam or splash from vegetables, gravy, or coffee could cause serious burns.
    • Keep items that can catch fire, such as oven mitts, wooden utensils, and towels, away from the cooking area.
    • Make sure the floor is clear of tripping hazards such as children, toys, bags, or pets that could cause you to fall.
    • Keep knives out of the reach of children.
    • Turn pot and pan handles inward and away from the front or edge of the stove. If handles are turned outward, they could be jostled or knocked off the stove and spill, causing burns.
    • Keep electric cords from appliances such as electric knives or mixers from dangling off the counter in reach of a child.

    Should something occur and a fire breaks out SERVPRO of West Riverside City will be on hand.  We are ready to help, we are available during holidays.  Call us so we can take the stress off your shoulders in order to get your home back, "Like it never even happened." 

    SERVPRO West Riverside City

    951-351-8033

    Fire Damage in the Home You Rent in Riverside: Will Your Renter’s Insurance Cover You?

    11/20/2019 (Permalink)

    A document with the heading, "Renters Insurance". Knowing about the five major coverage areas is a good starting place. Work with your insurance agent, do your research.

    Experiencing a fire in your Riverside, CA, residence can be unsettling and stressful. Understanding how your renters insurance policy will cover you can provide some peace of mind during a challenging time.

    The Big Picture of Fire Coverage

     Renters are covered for fire damage, but policies can vary greatly. Knowing a bit about the five major coverage areas is a good starting place.

    Personal Property – This coverage allows you to be reimbursed for your personal property loss from a fire.

    Liability – This benefit allows payment to others if another person sustains loss or injury as a result of your home fire.

    Loss of Use – This coverage reimburses you for expenses you incur if you need to live outside your home while fire restoration proceeds.

    Mandatory Evacuations – This applies if you incur living expenses or loss due to a mandatory evacuation of your home.

    Natural Peril – If your fire started because of an extreme weather event or natural disaster, this provision requires your policy to cover your damages.

    There are a few specific renters insurance provisions that are worthy of consideration as they may vary between policies.

    Renter's Policy and Coverage Variables

    As with any insurance product, it is prudent to weigh all of the factors when evaluating your current policy or a new one. Comparing coverage limits and deductibles is a good place to start. Your policy will generally cover the professional fire restoration process, but one variable that can make a big difference is the personal property reimbursement provision. Replacement value coverage is far superior as it pays for the cost of replacing your items, not just their current value. It is a good idea to confirm that fire damage will be covered even if it is secondary to an event such as an earthquake. Finally, it’s important to understand whether there are exclusions or exceptions as to the cause of the fire.

    If you are preemptively investigating fire insurance for renters, this information may help you shop for the best coverage. If you’ve experienced a fire in your residence, understanding your renters insurance may help relieve your financial concerns and make an unsettling situation less stressful.

    There are many renters out there that don’t understand renters insurance, or they don’t think that they need it. Here are 5 myths and facts about renter’s insurance. According to State Farm:

  • MYTH: The landlord’s insurance covers your possessions. Don’t count on it. Most landlords’ insurance covers only the building and damages due to negligence. Coverage for some of the most common causes of property damage and loss, such as theft, vandalism, and fire, is entirely up to you. Without renter’s insurance, you may have to bear the financial burden of a loss on your own.
  • MYTH: Renters insurance is expensive. In this case, the numbers speak for themselves. According to the IIABA, the average renter’s policy costs just $12 a month for up to $30,000 in personal property coverage. That’s solid coverage for less than the cost of a couple cups of coffee a week.
  • Still concerned about price? Your insurer will work with you to find the combination of coverage and cost that suits your needs. You might even qualify for a discount by taking some simple home safety precautions or purchasing another policy, such as auto insurance, with the same insurer.
  • MYTH: You don’t need insurance if your stuff isn’t expensive. Most renters’ belongings cost more than they think. In fact the average person has over $20,000 worth of belongings that are probably not covered by a landlord’s policy.
  • Think that number is too high? Take a moment to add up the approximate cost of your computer, television, stereo, furniture, jewelry, and clothing. If a fire gutted your apartment tomorrow, would you have the cash to replace it all?
  • MYTH: Renters insurance covers only your possessions. In fact, renters insurance covers much more than just your personal property. The average policy also includes up to $100,000 in liability coverage. That means in the event of a covered loss, your insurer will help cover the costs if you’re held responsible for injuring another person or damaging another person’s property, including our landlord’s. Moreover, this coverage applies whether the incident occurred within your residence or elsewhere.
  • MYTH: Renter’s insurance is hard to get. The internet makes getting renter’s insurance easier than ever. You can research providers, compare quotes, and even find an agent online. Or, just as easily, you can place a quick call to an insurance representative. Answer a few questions and you’re likely to get a rate quote almost immediately.
  • Tips for Choosing the Right Biohazard Cleanup Service in Riverside City

    11/18/2019 (Permalink)

    2 men dressed in proper head to toe white personal protective gear. With mask, goggle and gloves.  Holding a trash bag. In addition to proper training and experience, a person involved in biohazard remediation must have proper personal protective gear or PPE.

     If you’ve found yourself in a position in which you require the services of a biohazard cleaning company, ensure that you hire the best biohazard remediation service for the job.

    Questions you should ask

    • How long have you been in business
    • What type of insurance does your company maintain
    • Are your registered with the State of California
    • How does the company respect privacy
    • What are your hours of availability

    Always Choose Trained Professionals

    • Because it’s traumatic: No one should have to deal with the personal impact of cleaning up after the traumatic loss of a loved one. A professional SERVPRO can get a situation cleaned up quickly, compassionately and discreetly.
    • Because it’s safer: Federal regulations classify all human and animal remains, including blood, urine, feces, vomit and bodily fluids, as biohazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis and many more. The safe cleanup and removal of bio-hazardous materials involves extensive analysis and detailed work, and the use of state-of-the-art cleaning and odor removal technologies.

    Need Biohazard Cleanup? Call Us Today – 951-351-8033

    Licensed Bonded & Insured

    • It is important to use licensed professionals because they conduct safe cleanup, removal and disposal of bio-hazardous waste. Additional considerations include being registered and compliant with OSHA and FEMA, federal agencies that oversee disasters and workplace safety. Cleanup crews will be coming into your home or the home of your loved one, so be sure the professional you choose is bonded and insured.

    Approved Vendors for Most Major Insurance Companies

    • In most cases, insurance will cover much or all of the cost of traumatic even cleanup. You can minimize or eliminate your out-of-pocket expenses by working with licensed and bonded professionals such as SERVPRO of West Riverside City who will deal directly with insurance companies, saving you one more headache in this already difficult process.

    We provide cleanup and recovery services for many biohazard situations. These include the following:

    • Suicide/death accidents
    • Homicide cleanups
    • Blood cleanup
    • Accident cleanup
    • Hoarding scenes
    • Animal waste/remains
    • Chemical spills
    • Tear gas cleanup
    • Meth lab cleanup

    FAQ

    Q: Can I just use my regular cleaning or janitorial service for biohazard cleanup of blood or bodily fluids?

    A: Not unless your regular cleaning or janitorial service has been properly trained and equipped to handle biohazard cleanup and waste such as blood or bodily fluids, and has a legal place to dispose of the recovered biohazardous waste.

    Q: Who pays for bio-recovery services?

    A: In many cases home, business or auto insurance will pay for bio-recovery services. Ultimately the property owner may be responsible for cost of the service.

    Q: Can I have an employee of my business clean the scene?

    A: Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to biohazard cleanup of blood spills without first:

    1. Receiving Blood Borne Pathogen (bbp) training.
    2. Having a written BBP exposure control plan.
    3. Having been provided personal protective equipment.
    4. Having been offered Hepatitis B vaccine and exposure evaluation and follow-up.
    5. Being provided with a method to remove and properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.

    Universal Precautions and Protective Attire in California

    Following the OSHA Blood Pathogens Standard, the state of California has delineated the universal precautions, and associated protective attire, that must be utilized when workers are exposed to blood, other bodily fluids, and other biological materials. This includes workers in the healthcare as well as the biohazard remediation industries.

    Essential protective attire mandated by the state of California, following OSHA protocols, includes:

    • Disposable gloves
    • Protective gowns or uniforms (there is a preference, although no mandatory requirement, that this type of protective gear be disposable)
    • Protective eyewear and masks or face shields

    For more information please visit:

    The other OSHA requirements for blood cleanup include:

    • Immediately limit access to the area contaminated by blood, bodily fluids, or potentially hazardous biological materials.
    • Cleanup blood, fluids, and materials as quickly and thoroughly as possible.
    • Dispose of the collected blood (and other materials) together with the items used to cleanup these biomaterials in a proper biohazard receptacle.
    • Sanitize all items that came into contact with blood, fluids, or biological materials.
    • If sanitation is impossible, any contaminated items need to be removed and properly disposed of.
    • Although not a specific OSHA requirement, deodorization is another step taken when it comes to comprehensive remediation of a traumatic scene or other situation in which blood or other biomaterials are present.
    • Properly dispose of all protective gear utilized in the blood cleanup process.
    • Safely and properly transport all items designated for disposal to a licensed biological material and hazardous waste disposal provider.

    Summary

    The OSHA requirements for cleaning up biohazardous waste are designed to fulfill the underlying mission of the agency. The mission of OSHA, since its creation, is “to assure safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education, and assistance.” Thus, the agency maintains resources of different types that are designed to ensure that a business with workers exposed to biohazardous waste is able to develop suitable safety protocols.  See

    Storm Chasing Companies, Should Riverside Residents Trust Them?

    11/13/2019 (Permalink)

    A laundry room with a white washer and dryer, walls charred and covered with soot and smoke damage This home caught fire in Riverside, be prepared with phone numbers. Inform your insurance agent & Call SERVPRO of West Riverside City 951-351-8033

    Don't be scammed by storm chasers.

    Contractor duo trolled neighborhoods after storms, offering to fix damaged homes. The duo stole more than $770,000 in down payments from storm-traumatized homeowners — without fixing the homes. Many victims were elderly.  These storm chasers have a new roof: They received up to 20 years in prison. This story ended in justice but all too often home and business owners are taken advantage of by less than reputable people.

    You can keep scammers away. Protect your family, bank account and yourself from crooks: Stay alert, ask questions and go slow and pay attention to details.

    Contact your insurance agent don’t trust that the contractor will file the claim for you. No one should be filing a claim on your insurance but you. This is a good time to talk with your agent about if you should even file a claim or not. You may need additional information like estimates from a reputable company.  

    After a damage to your car or home...Take photos of the damage and passengers. You can prevent fake injury and damage claims.

    Contact your state insurance department or National Insurance Crime Bureau (1-800-835-6422) to report a scam. You can also report a scam with the BBB 

    Check with your insurance company about policy coverage and specific filing requirements. Save all receipts, if temporary roofing repairs are necessary. Know what your deductible is and know when to file a claim.

    Although you may be anxious to get things back to normal, avoid letting your emotions get the better of you. Don't be pressured into making an immediate decision with a long-term impact. Be proactive in selecting a business and not reactive to sales solicitations. It is common for storm chasers to call and knock on your door.

    For major repairs, take time to shop around and get 3-4 estimates based on the same specifications and materials. Check out references that are at least one year old, verify with your local government to find out whether or not businesses are required to be licensed/registered to do work in your area, and check with your local building inspector to see if a building permit is required.

    Be wary of door-to-door workers who claim to have leftover materials from a job “down the street” or who do not have a permanent place of business. If salespeople go door-to-door, check to see if your community requires them to have solicitation permits.

    Be leery if a worker shows up on your doorstep to announce that your home is unsafe. If you are concerned about possible structural damage in your home, have an engineer, architect or building official inspect it. While most roofing contractors abide by the law, be careful allowing someone you do not know inspect your roof. An unethical contractor may actually create damage to get work. This goes for Mold Remediation also. Contact an independent environmental specialist to perform an air quality test. Or ask if they do the test themselves or do they have a third party perform the test. If the mold inspection company does the testing or the roofer does the inspection what do you think the odds of them finding work for themselves to perform are?

    Require a written contract agreement with anyone you hire. Be sure their name, address, license number, if applicable, and phone number are included in the contract. Read and understand the contract in its entirety, and don’t sign a blank contract. A copy of the signed contract is to be given to you at time of signature. What certifications does the company have?

    Storm damages change based on your location.  We here in the California area experience  wildfires and strong winds.  But in other areas they experience tornadoes or hurricanes. It's still important to be informed on the various kinds of storms that could occur in your area. Be prepared on who to contact.  Have numbers handy on your phone. Inform your insurance agent and Call a trusted company, call SERVPRO of West Riverside City 951-351-8033

    Mold Prevention that Work for Your Riverside Home

    11/11/2019 (Permalink)

    wall behind a sink shows evidence of black speckled mold. SERVPRO of West Riverside City specializes in mold cleanup and restoration, Our crews are highly trained restoration professionals.

    Although there are a variety of challenges that residential and commercial property owners can experience, the presence of mold is particularly problematic.

    This is the case for many reasons, including the fact that mold can cause health problems and decrease the structural integrity of one’s property. There are ways to prevent the growth of mold, but your best course of action is hiring a professional mold remediation company. Try implementing some or all of the following six mold prevention tips:

  • Invest In A Dehumidification System.
  • One of the best ways to prevent the growth and proliferation of mold is to invest in an air conditioner that features a dehumidification system. These systems are effective in removing moisture from your property. Once the moisture is removed, the mold is deprived of one of the vital nutrients that help it grow.

  • Be Cautious When Turning The AC Off.
  • Make sure that you are cautious when you turn off your air conditioner. In climates that are humid, a long-standing period of inactivity can enable humidity levels to become dangerously high. If the humidity level becomes extremely high, it creates the moist environment necessary for mold to grow and thrive.

  • Use Insulation.
  • Another strategy you can use to prevent mold is the use of insulation. By installing insulation as well as vapor barriers, you can prevent condensation from accumulating on objects like plumbing fixtures, beams, and water pipes.

  • Avoid Standing Water.
  • Stagnant water can become a breeding area for mold. Since this is the case, make sure that you keep your tubs, showers, sinks and all other wet regions of your property free of standing water.

  • Review Your Applications.
  • Another strategy for mold prevention is application review. Make sure that all of your construction, design, and architectural applications are effective in preventing water from coming in contact with the interior of your property and goods. Specific regions of concern include poorly designed balconies, pitched roofs, improperly installed flashing, doors, windows, thin stucco, and vapor barriers.

  • Maintain Structure Regularly.
  • One final way to help prevent mold growth is to ensure that the integrity of your building envelope is maintained. You can achieve this objective by investing in regular roof flashing, caulking, sealing, and inspections of the exterior.

    Conclusion

    Mold can be a severe problem for residential and commercial property owners to handle. However, using the prevention tips and tricks outlined above can help you keep your property mold-free. In the event that mold growth does transpire, call a professional restoration company. They have extensive experience in the mold remediation field and can assist with your mold restoration needs.

    If you suspect Mold

    If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

    What to Do:

    ·         Stay out of affected areas.

    ·         Turn off the HVAC system and fans.

    ·         Contact SERVPRO of West Riverside City for mold remediation services.

    What Not to Do:

    ·         Don’t touch or disturb the mold.

    ·         Don’t blow air across any surfaces with visible or suspected mold growth.

    ·         Don’t attempt to dry the area yourself.

    ·         Don’t spray bleach or other disinfectants on the mold.

    About Our Mold Remediation Services

    SERVPRO of West Riverside City specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

    If You See Signs of Mold, Call Us Today – SERVPRO of West Riverside City 951-351-8033

    Riverside Landlord Versus Tenant Flood Responsibilities

    11/6/2019 (Permalink)

    downstairs basement flooded with water, a water heater and dresser halfways underwater.  2 chairs floating., Flooding can be stressful and confusing. Once you and your family are safe, it is time to think about repairing and restoring your home or business.

    Flooding  can be stressful and confusing. Once you and your family are safe, it is time to think about repairing and restoring your home or business.

    Homeowners, business owners and renters alike now have to navigate the waters of insurance coverage. For homeowners, the process is likely clear. For landlords and tenants, however, it may be a bit more complicated. What does commercial property insurance cover? What does renter’s insurance cover?

    Landlord Responsibilities

    The first step as a landlord is to know your insurance coverage. Flood insurance is not typically part of general property insurance. Talk to your agent about your specific policy. Landlords are responsible for the following in the case of a flood:

    • Whether insurance covers flooding or not, you as the property owner are still responsible for returning the dwelling to a safe, livable situation for your tenants. This must be done in a reasonably timely manner, so contact a water restoration specialist as soon as possible to avoid secondary damage from occurring. 

    • Damages to the building are covered by the landlord, including all appliances that were not purchased and installed by the tenants. Flooring, drywall, electrical and other structures are under the property owner’s purview as well. 

    Tenant Responsibilities

    The landlord is not responsible for all damage, so as the tenant it is important to obtain renter’s insurance and know what is covered. As with landlords, flood coverage is not typically included in basic insurance, so talk to your agent about the details. Tenants should know the following information:

    • As a renter, your personal belongings are covered under your insurance. 
    • Relocation, if the apartment or dwelling is unlivable, is usually covered by your insurance and rent does not need to be paid during that time. You may choose to discontinue the lease if the damage is severe. 

    Whether you are the landlord or tenant, obtain the appropriate insurance coverage. Understand what your property or renter’s insurance covers, and what your responsibilities are in the case of a flood in Riverside. 

    What's Next

    You went downstairs to switch over your laundry and realize your laundry room is flooded and you need to call SERVPRO of West Riverside City, what are they going to ask? 

  • Callers Name/Customer Name - Who will be responsible for decision and billing. 
  • Property Address 
  • Customer Phone Number 
  • Insurance Company, Claim Number, Deductible amount, insurance adjuster(if assigned yet) - Some of these items may not be known right away but are very important to ensure the insurance is able to be communicated with during the process. 
  • What, where, when - What broke, a pipe, toilet overfilled, storm related? What areas of the home is damaged, how big of an area, what kind of flooring? When did it happen?
  • Has the source been corrected or stopped? Before services can be effective by SERVPRO you may need to have a plumber correct or stop the leak.
  • If you call us day or night, you'll speak to a local representative to help guide you threw the next steps.  

    Now that we got the question completed, were scheduling services to begin and load up the vans.  

    Storm or Flood Damage? Call Us Today 951-351-8033

    SERVPRO West Riverside City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPROs corporate training facility, to regular IICRC-industry certification, you can rest assured our staff is equipped with the knowledge to restore your property.

    Why Do We Have Red flag fire danger in Riverside?

    11/4/2019 (Permalink)

    black background with yellow and orange fire flames in the forefront.   In less than 30 seconds, a small flame can turn into a major fire. Protect yourself and your family by preparing in advance.

    Fire is FAST!

    In less than 30 seconds, a small flame can turn into a major fire.  There is little time to escape. It only takes minutes for thick black smoke to fill your home.

    Santa Anas are dry, warm (often hot) winds that blow westward through Southern California toward the coast. They're usually seasonal, and typically occur between October and March and peak in December. They originate when high pressure systems form over the high-elevation deserts of the Great Basin between the Sierra Nevada's and the Rocky Mountains. Air from the system flows clockwise, so winds on the southern side of the system push west towards the Pacific Ocean.

    The winds pass over the mountains between coastal California and the inland deserts. As they flow downslope, the air gets compressed and rises in temperature at a rate of almost 29 degrees per mile of descent. While air's temperature rises, its relative humidity drops, commonly to less than 20 percent and sometimes to even less than 10 percent. The winds also increase dramatically in speed when they're forced through narrow mountain passes and canyons.

    By the time the winds hit the coastal areas, they're very dry, warm, and moving fast. This is what makes them problematic. They dry out vegetation, making it better fuel for a fire—and once a fire starts, the winds fan the flames and help spread them.  From Mentalfloss.com.

    The California of Forestry & Fire Protections says, " A Red Flag Warning is issued for weather events which may result in extreme fire behavior that will occur within 24 hours. A Fire Weather Watch is issued when weather conditions could exist in the next 12-72 hours. A Red Flag Warning is the highest alert. During these times extreme caution is urged by all residents, because a simple spark can cause a major wildfire. A Fire Weather Watch is one level below a warning, but fire danger is still high."

    According to the National Fire Protection Association:

    • Seventy-one percent of households have a fire escape plan, but only 47% of those have practiced it.
    • One-third believe they have at least six minutes before a fire in their home becomes life-threatening.
    • Only 8% said their first thought was to get out when they heard the smoke alarm.

    It's clear from this survey that many in our community probably don't understand the life-threatening risks from heat and toxic smoke produced in a modern home fire. Fire departments need to re-enforce these messages about the characteristics of fire: Fire is FAST. Fire is DARK. Fire is HOT. Fire is DEADLY!

    Thirty years ago, people had 17 minutes to escape a home fire: now they have about two minutes. New construction practices and materials, as well as the furniture inside, cause fires to burn faster. Another hazard found in many homes is synthetic materials such as rubber, plastic or foam. When those materials burn, they can cause cyanide poisoning. Most people who die in a fire die from smoke inhalation, not burns.

    Fire is FAST!

    In less than 30 seconds, a small flame can turn into a major fire. 

    Fire is HOT!  If you inhale the super-hot air in a home fire, it will scorch your lungs.  Heat is more threatening than flames.  Room temperature can rise to 600 degrees F at eye level. 

    Fire is dark!  If you wake up to a fire you may be blinded disoriented and unable to find your way around your home.  Fire isn't bright.  But quickly produces black smoke and complete darkness.  

    Fire is DEADLY!  The odorless, colorless fumes from a home fire can lull you into a deep sleep. You may not wake up in time to escape.  Smoke and toxic gases kill  more  people than flames do. 

    Plan it

    The first step is working with your household to develop a plan for home. IAFC’s Ready, Set, Go! Program’s "Your Personal Wildland Fire Action Guide" provides handy checklists that will walk you through creating a family disaster plan, building emergency kits, identifying where to get wildfire updates from, and knowing when to evacuate. 

    Homeowners can reduce their risk of loss to wildfire this time of year by making simple and low-cost improvements to their home and landscape. Some of these activities are typical fall home maintenance projects, such as:

  • Removing dead branches from trees and shrubbery (fall is a great time of year to prune bushes and trees, reducing the ability for fire to move up from shrubs into trees);
  • Removing leaves from gutters and roofs;
  • Removing weeds (that are drying out) from around the home especially within the first 5 feet of the home; and
  • Making sure vents are screened and cleared of debris
  • Being prepared is the key.  Riverside is not out of danger. We still have potential winds through March.  If you would like to read about more tips, check out our website under SERVPRO Blogs

    Pet Fire Safety Protecting Your Riverside Pets from Potential Danger

    10/30/2019 (Permalink)

    SERVPRO of West Riverside mascot Ellie, a cattle dog, sitting on a chase lounge SERVPRO of West Riverside mascot Ellie is happy to know her owner has prepared an emergency plan in the event of a fire.

    Emergencies can happen at any moment and can come in a myriad of ways. While we may never be able to fully prevent such events from happening, we can prepare ourselves and our pets for when they do.

    The American Red Cross put together important tips concerning fire safety in your home. Use this list to ensure that you and your furry friends are prepared should a fire break out. 

    Home fires are the most common disaster that the American Red Cross responds to – and also the most preventable.

  • The best way to protect your pets from the effects of a fire is to include them in your family plan. This includes having their own disaster supplies kit as well as arranging in advance for a safe place for them to stay if you need to leave your home.
  • When you practice your escape plan, practice taking your pets with you. Train them to come to you when you call.
  • In the event of a disaster, if you must evacuate, the most important thing you can do to protect your pets is to evacuate them, too. But remember: never delay escape or endanger yourself or family to rescue a family pet.
  • Prevent Your Pets from Starting Fires

    The National Fire Protection Association estimates that nearly 1,000 home fires each year are accidentally started by the homeowners' pets. The American Kennel Club and ADT Security Services have joined forces to provide the following tips:

  • Extinguish Open Flames - Pets are generally curious and will investigate cooking appliances, candles, or even a fire in your fireplace. Ensure your pet is not left unattended around an open flame and make sure to thoroughly extinguish any open flame before leaving your home.
  • Remove Stove Knobs - Be sure to remove stove knobs or protect them with covers before leaving the house - a stove or cooktop is the number one piece of equipment involved in your pet starting a fire.
  • Invest in Flameless Candles - These candles contain a light bulb rather than an open flame, and take the danger out of your pet knocking over a candle. Cats are notorious for starting fires when their tails turn over lit candles.
  • Secure Young Pets - keep them confined away from potential fire-starting hazards when you are away from home such as in crates or behind baby gates in secure areas.
  • Help Firefighters Help Your Pets

  • Keep pets near entrances when away from home. Keep collars on pets and leashes at the ready in case firefighters need to rescue your pet. When leaving pets home alone, keep them in areas or rooms near entrances where firefighters can easily find them.
  • Affix a pet alert window cling and write down the number of pets inside your house and attach the static cling to a front window. This critical information saves rescuers time when locating your pets. Make sure to keep the number of pets listed on them updated.
  • Pets become a part of our families, and we need to remember that we need to have plans in place for them too when it comes to safely evacuating a home in case of a fire. And remember, if you are victim of a house fire, SERVPRO® of West Riverside City can help #LikeItNeverEvenHappened.

    Riverside, How to Protect yourselves from IDENTITY THEFT AND INTERNET SCAMS

    10/28/2019 (Permalink)

    Words across the top, "Own it. Secure it. Protect it."  Below these words, "2019 National  Cybersecurity Awareness Month." As technology continues to evolve, cybercriminals will use techniques to exploit technology to steal your identity, personal information, & money.

    Today’s technology allows us to connect around the world, to bank and shop online, and to control our televisions, homes, and cars from our smartphones.

    With this added convenience comes an increased risk of identity theft and Internet scams. #BeCyberSmart on the Internet—at home, at school, at work, on mobile devices, and on the go.

    DID YOU KNOW?

    • The total number of data breaches reported in 2018 decreased 23% from the total number of breaches reported in 2017, but the reported number of consumer records containing sensitive personally identifiable information (PII) exposed increased 126%. Identity Theft Resource Center, “2018 End-of-Year Data Breach Report”, 2018
    • Credit card fraud tops the list of identity theft reports in 2018. The Federal Trade Commission (FTC) received more than 167,000 reports from people who said their information was misused on an existing account or to open a new credit card account. Federal Trade Commission, “Consumer Sentinel Network Data Book 2018”, 2019.
    • Consumers reported $905 million in total fraud losses in 2017, a 21.6% increase over 2016. Experian, “Identify Theft Statistics”, 2019.

    COMMON INTERNET SCAMS

    As technology continues to evolve, cybercriminals will use more sophisticated techniques to exploit technology to steal your identity, personal information, and money. To protect yourself from online threats, you must know what to look for. According to the FTC, these are the top three kinds of threats reported in 2018:

    • Identity theft is the illegal acquisition and use of someone else’s personal information to obtain money or credit. Signs of identity theft include bills for products or services you did not purchase, suspicious charges on your credit cards, or new accounts opened in your name that you did not authorize.
    • Imposter scams occur when you receive an email or call from a person claiming to be a government official, family member, or friend requesting personal or financial information. For example, an imposter may contact you from the Social Security Administration informing you that your Social Security number (SSN) has been suspended, in hopes you will reveal your SSN or pay to have it reactivated.
    • Debt Collection scams occur when criminals attempt to collect on a fraudulent debt. Signs the “debt collector” may be a scammer are requests to be paid by wire transfers or credit cards. In 2018 there was a spike in requests for gift cards and reloadable cards as well.

    SIMPLE TIPS TO PROTECT IT.

    • Double your login protection. Enable multi-factor authentication (MFA) to ensure that the only person who has access to your account is you. Use it for email, banking, social media, and any other service that requires logging in. If MFA is an option, enable it by using a trusted mobile device, such as your smartphone, an authenticator app, or a secure token—a small physical device that can hook onto your key ring. Read the Multi-Factor Authentication (MFA) How-to-Guide for more information.
    • Shake up your password protocol. According to NIST guidance, you should consider using the longest password or passphrase permissible. Get creative and customize your standard password for different sites, which can prevent cyber criminals from gaining access to these accounts and protect you in the event of a breach. Use password managers to generate and remember different, complex passwords for each of your accounts. Read the Creating a Password Tip Sheet for more information.
    • Be up to date. Keep your software updated to the latest version available. Maintain your security settings to keeping your information safe by turning on automatic updates so you don’t have to think about it, and set your security software to run regular scans.

    PROTECT YOURSELF FROM ONLINE FRAUD

    Stay Protected While Connected: The bottom line is that whenever you’re online, you’re vulnerable. If devices on your network are compromised for any reason, or if hackers break through an encrypted firewall, someone could be eavesdropping on you—even in your own home on encrypted Wi-Fi.

    • Practice safe web surfing wherever you are by checking for the “green lock” or padlock icon in your browser bar—this signifies a secure connection. • When you find yourself out in the great “wild Wi-Fi West,” avoid free Internet access with no encryption. • If you do use an unsecured public access point, practice good Internet hygiene by avoiding sensitive activities (e.g., banking) that require passwords or credit cards. Your personal hotspot is often a safer alternative to free Wi-Fi. • Don’t reveal personally identifiable information such as your bank account number, SSN, or date of birth to unknown sources. • Type website URLs directly into the address bar instead of clicking on links or cutting and pasting from the email.

    RESOURCES AVAILABLE TO YOU

    If you discover that you have become a victim of cybercrime, immediately notify authorities to file a complaint. Keep and record all evidence of the incident and its suspected source. The list below outlines the government organizations that you can file a complaint with if you are a victim of cybercrime.

    • FTC.gov: The FTC’s free, one-stop resource, www.IdentityTheft.gov can help you report and recover from identity theft. Report fraud to the FTC at ftc.gov/OnGuardOnline or www.ftc.gov/complaint
    • US-CERT.gov: Report computer or network vulnerabilities to US-CERT via the hotline: 1-888-282-0870 or www.us-cert.gov. Forward phishing emails or websites to US-CERT at phishing- report@us-cert.gov.
    • IC3.gov: If you are a victim of online crime, file a complaint with the Internet Crime Complaint Center (IC3) at http://www.IC3.gov.
    • SSA.gov: If you believe someone is using your SSN, contact the Social Security Administration’s fraud hotline at 1-800-269-0271.

    Checking your Riverside home after a fire, Taking the Appropriate Steps to Stay Safe

    10/23/2019 (Permalink)

    black and white image of a structure burned down, with the words, "What can you do now to Fireproof your home?" If your experience a fire, SERVPRO of West Riverside City can help relieve stress. We can work with your insurance agent to determine the next steps.

    It's scary to think of experiencing a home fire.  Being prepared will help you get through this stressful process.  It can happen to anyone at any time.  The key is knowing what to do in advance should you experience a home fire.  Here are some important tips from our friends at American Red Cross.

    Do not cut or walk past colored tape that was placed over doors or windows to mark damaged areas unless local authorities advise that it is safe to do so. If a building inspector has placed a color-coded sign on the home, do not enter it until you get more information, advice and instructions about what the sign means and whether it is safe to enter your home.

     If you have children, leave them with a relative or friend while you conduct your first inspection of your home after the fire. The site may be unsafe for children, and seeing the damage firsthand may upset them and cause long-term effects, including nightmares.

    Check for Structural Damage

  • Check the outside of your home before you enter. Look for loose power lines, broken or damaged gas lines, foundation cracks, missing support beams or other damage. Damage on the outside can indicate a serious problem inside. Ask a building inspector or contractor to check the structure before you enter.
  • If the door is jammed, don’t force it open – it may be providing support to the rest of your home. Find another way to get inside.
  • Damaged locks should be taken apart and wiped with oil. If locks can’t be removed, squirt machine oil through a bolt opening or keyhole, and work the knob to distribute the oil. Hinges should also be thoroughly cleaned and oiled.
  • Sniff for gas. If you detect natural or propane gas, or hear a hissing noise, leave the property immediately and get well away from it. Call the fire department after you reach safety.
  • If you have a propane tank system, turn off all valves and contact a propane supplier to check the system out before you use it again.
  • Check for smoke and embers throughout the home, including the attic.
  • Beware of animals, such as rodents, snakes, spiders and insects, that may have entered your home. As you inspect your home, tap loudly and often on the floor with a stick to give notice that you are there.
  • Damaged objects, such as furniture or stairs, may be unstable. Be very cautious when moving near them. Avoid holding, pushing or leaning against damaged building parts.
  • Is your ceiling sagging? That means it got wet – which makes it heavy and dangerous. It will have to be replaced, so you can try to knock it down. Be careful: wear eye protection and a hard hat, use a long stick, and stand well away from the damaged area. Poke holes in the ceiling starting from the outside of the bulge to let any water drain out slowly. Striking the center of the damaged area may cause the whole ceiling to collapse.
  • Is the floor sagging? It could collapse under your weight, so don’t walk there! Small sections that are sagging can be bridged by thick plywood panels or thick, strong boards that extend at least 8–12 inches on each side of the sagging area.
  • If the weather is dry, open windows and doors to ventilate and dry your home.
  • If power is out, use a flashlight. Do not use any open flame, including candles, to inspect for damage or serve as alternate lighting.
  • Disconnect and check all appliances for water damage before using them.
  • Make temporary repairs such as covering holes, bracing walls, and removing debris. Save all receipts.
  • Take photographs of the damage. You may need these to substantiate insurance claims later.
  • Checking Utilities and Major Systems

    Telephones

  • Check each telephone to see if it is still on the hook. Hang up any phones that aren’t. Wait a few minutes, and then pick up one phone to listen for a dial tone to know whether you have working telephone service.
  • If you don’t have a dial tone, try unplugging all the phones. Plug in one at a time and listen for dial tone. This will help you determine if the phone itself is broken or the service is completely out. If it is, contact the telephone company to report the problem and request repair.
  • Electrical, Plumbing and Heating Systems

  • If you see sparks, broken or frayed wires, or if you smell hot insulation, turn off the electricity at the main fuse box or circuit breaker.
  • If there is a pool of water on the floor between you and the fuse box or circuit breaker panel, use a dry wooden stick to try to reach to turn off the main fuse or breaker, but do not step or stand in water to do that. If you cannot reach the fuse box or breaker panel, call a qualified electrician for assistance.
  • Inspect the panel box for any breakers that may have tripped. A tripped breaker may indicate damaged wiring inside your home. Do not turn them on. Call an electrician.
  • Use a flashlight to inspect fuses. Replace broken fuses with exactly the same amperage rating and never use an object such as a coin or strip of metal to bypass the protection that fuses provide.
  • If you suspect sewage lines are damaged, avoid using sinks, showers or toilets and call a plumber.
  • If water pipes are damaged, turn off the water at the main valve. Call a plumber for assistance.
  • If you have a heating oil tank system, turn off all valves and contact a professional specializing in maintenance of such equipment before using it again.
  • Checking Household Items

    •  Normal household items, such as cleaning products, can cause toxic fumes and other hazards if they mix. See our household chemical safety tips.
    • Spilled chemicals that don’t pose a health risk must still be carefully cleaned up. Wear rubber gloves and discard spilled chemicals and rags used for cleaning according to the advice of local authorities.
    • Throw away food, beverages and medicine exposed to heat, smoke or soot. Food that was in the freezer can be used if it still has ice crystals on it. If not, discard it.

     Make Sure to:

  • Stay out of any building that has water around it.
  • Keep away from loose or dangling power lines. Report them immediately to the power company.
  • Contact your insurance agent. Do not discard damaged goods until an inventory has been taken. Save receipts for money spent relating to fire loss. Your insurance agent may provide immediate help with living expenses until you are able to return home and may offer assistance for repairs.
  • National Cybersecurity Awareness month-Riverside are you Aware?

    10/21/2019 (Permalink)

    blue sky, white clouds on the forefront wifi symbol, cell phone, key, lock, and an armor There are many ways to protect ourselves from cyber attacks. Internet of Things and Online Privacy are two areas we can focus on.

    Cybersecurity is the practice of protecting systems, networks, and programs from digital attacks. These cyber attacks are usually aimed at accessing, changing, or destroying sensitive information; extorting money from users; or interrupting normal business processes.

    Implementing effective cybersecurity measures is particularly challenging today because there are more devices than people, and attackers are becoming more innovative.

    With the help from our friends at Homeland Security, SERVPRO of West Riverside City hopes our Riverside neighbors find these tips regarding Internet of Things and Online Privacy helpful.

    INTERNET OF THINGS

    Internet of Things (IoT) or smart devices refers to any object or device that is connected to the Internet. This rapidly expanding set of “things,” which can send and receive data, includes cars, appliances, smart watches, lighting, home assistants, home security, and more. #BeCyberSmart to connect with confidence and protect your interconnected world.

     WHY SHOULD WE CARE?

    • Cars, appliances, wearables, lighting, healthcare, and home security all contain sensing devices that can talk to another machine and trigger other actions. Examples include devices that direct your car to an open spot in a parking lot; mechanisms that control energy use in your home; and tools that track eating, sleeping, and exercise habits.

    • New Internet-connected devices provide a level of convenience in our lives, but they require that we share more information than ever.

    • The security of this information, and the security of these devices, is not always guaranteed. Once your device connects to the Internet, you and your device could potentially be vulnerable to all sorts of risks. • With more connected “things” entering our homes and our workplaces each day, it is important that everyone knows how to secure their digital lives.

    SIMPLE TIPS TO OWN IT.

    Shake up your password protocol. Change your device’s factory security settings from the default password. This is one of the most important steps to take in the protection of IoT devices. According to NIST guidance, you should consider using the longest password or passphrase permissible. Get creative and create a unique password for your IoT devices. Read the Creating a Password Tip Sheet for more information.

    Keep tabs on your apps. Many connected appliances, toys, and devices are supported by a mobile application. Your mobile device could be filled with apps running in the background or using default permissions you never realized you approved— gathering your personal information without your knowledge while also putting your identity and privacy at risk. Check your app permissions and learn to just say “no” to privilege requests that don’t make sense. Only download apps from trusted vendors and sources.

    Secure your network. Properly secure the wireless network you use to connect Internet-enabled devices. Consider placing these devices on a separate and dedicated network. For more information on how you can secure your network, view the National Security Agency’s Cybersecurity Information page.

    If you connect, you must protect. Whether it’s your computer, smartphone, game device, or other network devices, the best defense is to stay on top of things by updating to the latest security software, web browser, and operating systems. If you have the option to enable automatic updates to defend against the latest risks, turn it on.

    ONLINE PRIVACY

    The Internet touches almost all aspects of our daily lives. We are able to shop, bank, connect with family and friends, and handle our medical records all online. These activities require you to provide personally identifiable information (PII) such as your name, date of birth, account numbers, passwords, and location information. #BeCyberSmart when sharing personal information online to reduce the risk of becoming a cyber crimes victim.

    DID YOU KNOW?

    • 64% of U.S. adults have noticed or been notified of a major data breach affecting their sensitive accounts or personal data. Smith, Aaron. “Americans and Cybersecurity.” Pew Research Center: Internet, Science & Tech. April 27, 2017.

    • Roughly half of Americans (49%) feel that their personal information is less secure than it was five years ago. Ibid.

    • 58% of Americans age 50 and older are more likely to feel that their personal information has become less safe in recent years: 58% of Americans in this age group express this opinion. Ibid.

    • 69% of consumers believe companies are vulnerable to hacks and cyberattacks. PricewaterhouseCoopers. “Consumer Intelligence Series: Protect.me.” PwC. 2017.

    SIMPLE TIPS TO OWN IT.

    Double your login protection. Enable multi-factor authentication (MFA) to ensure that the only person who has access to your account is you. Use it for email, banking, social media, and any other service that requires logging in. If MFA is an option, enable it by using a trusted mobile device, such as your smartphone, an authenticator app, or a secure token—a small physical device that can hook onto your key ring. Read the Multi-Factor Authentication (MFA) How-to-Guide for more information.

    Shake up your password protocol. According to NIST guidance, you should consider using the longest password or passphrase permissible. Get creative and customize your standard password for different sites, which can prevent cyber criminals from gaining access to these accounts and protect you in the event of a breach. Use password managers to generate and remember different, complex passwords for each of your accounts. Read the Creating a Password Tip Sheet for more information.

    Be up to date. Keep your software updated to the latest version available. Maintain your security settings to keeping your information safe by turning on automatic updates so you don’t have to think about it, and set your security software to run regular scans.

    If you connect, you must protect. Whether it’s your computer, smartphone, game device, or other network devices, the best defense against viruses and malware is to update to the latest security software, web browser, and operating systems. Sign up for automatic updates, if you can, and protect your devices with anti-virus software. Read the Phishing Tip Sheet for more information.

    Play hard to get with strangers. Cyber criminals use phishing tactics, hoping to fool their victims. If you’re unsure who an email is from—even if the details appear accurate— or if the email looks “phishy,” do not respond and do not click on any links or attachments found in that email. When available use the “junk” or “block” option to no longer receive messages from a particular sender.

    Never click and tell. Limit what information you post on social media—from personal addresses to where you like to grab coffee. What many people don’t realize is that these seemingly random details are all that criminals need to know to target you, your loved ones, and your physical belongings—online and in the real world. Keep Social Security numbers, account numbers, and passwords private, as well as specific information about yourself, such as your full name, address, birthday, and even vacation plans. Disable location services that allow anyone to see where you are—and where you aren’t—at any given time. Read the Social Media Cybersecurity Tip Sheet for more information.

    Keep tabs on your apps. Most connected appliances, toys, and devices are supported by a mobile application. Your mobile device could be filled with suspicious apps running in the background or using default permissions you never realized you approved—gathering your personal information without your knowledge while also putting your identity and privacy at risk. Check your app permissions and use the “rule of least privilege” to delete what you don’t need or no longer use. Learn to just say “no” to privilege requests that don’t make sense. Only download apps from trusted vendors and sources.

    Stay protected while connected. Before you connect to any public wireless hotspot—such as at an airport, hotel, or café—be sure to confirm the name of the network and exact login procedures with appropriate staff to ensure that the network is legitimate. If you do use an unsecured public access point, practice good Internet hygiene by avoiding sensitive activities (e.g., banking) that require passwords or credit cards. Your personal hotspot is often a safer alternative to free Wi-Fi. Only use sites that begin with “https://” when online shopping or banking.

    Six Things Riverside Homeowners Should Do After a Home Fire

    10/16/2019 (Permalink)

    A home in the forefront surrounded by trees and brush, with trees on fire in the background Wildfires can ruin homes and cause injuries or death to people and animals. Learn what to do after a home fire.

    Wildfires can ruin homes and cause injuries or death to people and animals.

    A wildfire is an unplanned fire that burns in a natural area such as a forest, grassland, or prairie. Wildfires can:

  • Often be caused by humans or lightning.
  • Cause flooding or disrupt transportation, gas, power, and communications.
  • Happen anywhere, anytime. Risk increases with in periods of little rain and high winds.
  • Cost the Federal Government billions of dollars each year.
  • IF YOU ARE UNDER A WILDFIRE WARNING, GET TO SAFETY RIGHT AWAY

  • Leave if told to do so.
  • If trapped, call 9-1-1.
  • Listen for emergency information and alerts.
  • Use N95 masks to keep particles out of the air you breathe.
  • Here are the six things you should do after a home fire: 

    1. Call your insurance agent immediately. You will be getting calls at all hours of the day from public adjusters and contractors who will try to offer you a deal on putting your house back together. These calls can create a lot of stress and confusion. I suggest you speak to no one but your agent to discuss your options at this point in the process.

    2. Ask about restoration companies that can help with cleaning up soot, boarding up windows, and other construction. Immediately after a fire, especially if it is a minor one, you’ll need to clean up any soot or water damage. It is important to hire a reputable service to deal with these issues. Ask your agent or insurance adjuster to recommend a few different companies. They deal with these situations more often than you do and likely know of some businesses that fit your needs. Many of these restoration companies have connections to good contractors, engineers, and architects, as well.  SERVPRO of West Riverside City is here to help.

    3. Separate damaged property from undamaged property. The insurance company will need a detailed inventory list from you after they inspect the loss. Separating your damaged property from your undamaged property will make it easier for you to make a list of your damaged items. This list needs to include the date you purchased each item, the brand name, the price you paid, and the serial number, model, or description of each item. If the item was a gift, be sure to indicate that as well.

    It’s a good idea to submit your receipts with this inventory list. If the receipts were destroyed in the fire, or you didn’t keep any receipts, request copies of prior bank statements. This can make obtaining duplicate receipts easier. Keep in mind that photos of any damaged items are always helpful if receipts are not available.

    4. Save undamaged property from further destruction. Any items that are not damaged should be put in a safe place, even if it means putting them in storage. Insurance adjusters are typically fair when it comes to adding additional costs for storage.

    5. Cooperate fully with the insurance company’s investigation. When a fire claim is reported to an insurance company, it is given top priority. Usually the adjusters come out to see the loss within 24 to 48 hours. To help settle your claim in a timely manner and to your satisfaction, be sure you are available and on time for all meetings, that you return calls promptly, that any requested paperwork is completed as quickly as possible, and that you contact the company or your agent immediately with any questions.

    6. Find somewhere to stay if you can’t live in your home. Most homeowner’s policies include “Loss of Use or Loss of Rents” coverage, which will pay for the food, clothing, and shelter that you and your family may need for a specified period of time. Keep in mind that your policy will pay for “like kind and quality” living arrangements. You may want to save the Ritz for a special occasion and instead stay in a more reasonably priced hotel.

    What to do before disaster strikes

    • Review your homeowner’s policy to be sure you have replacement cost coverage, loss of use coverage, and adequate dwelling coverage. The last thing you want to hear after a fire is that you were underinsured.

    • Save all your receipts and put them in a metal fireproof box or in a storage facility off the premises, such as a safety deposit box. Better yet, scan the receipts and save them to a computer file. Taking a video of your entire home and the possessions within it is the next best thing to receipts. This will show the insurance company what sort of lifestyle you had prior to the claim.

    • Be sure to have smoke detectors in every room of your home to ensure that everyone gets out of the house or apartment safely in the event of a fire. Have exit ladders and fire extinguishers handy, and know how to use them.

    • Discuss escape strategies and plans with your family prior to a fire, and consider a fire drill to help ensure everyone’s safety.

    Riverside Residents-SOCIAL MEDIA CYBERSECURITY AWARENESS

    10/14/2019 (Permalink)

    The words, "Own Secure Protect -> It.  Oct 2019 National Cybersecurity Awareness Month How can you be proactive to stay safe online and, “Own IT. Secure IT. Protect IT.”? #BeCyberSmart and take these steps to connect with confidence.

    Now more than ever, consumers spend increasing amounts of time on the Internet. With every social media account you sign up for, every picture you post, and status you update, you are sharing information about yourself with the world. How can you be proactive to stay safe online and, “Own IT. Secure IT. Protect IT.”?

    #BeCyberSmart and take these simple steps to connect with confidence and safely navigate the social media world.

    DID YOU KNOW?

    • 3.48 billion people worldwide now use social media worldwide. That’s an increase of 9% from 2018. Put another way: 45% of the total world population are using social networks.

    From: Kemp, Simon. “Digital 2019: Global Digital Overview.” DataReportal. January 30, 2019.  https://datareportal.com/reports/digital-2019

    • Digital consumers spend nearly 2.5 hours on social networks and social messaging every day. Gwi.

    “Latest 2019 Social Media User Trends Report.” GlobalWebIndex. 2019. https://www.globalwebindex.com/reports/social.

    • 69% of U.S. adults use at least one social media site (New) berry, Christina. “130 Social Media Statistics That Matter to Marketers in 2019.”

    Hootsuite Social Media Management. March 13, 2019.  and the average American has 7.1 social media accounts.(Ibid.)

    https://blog.hootsuite.com/social-media-statisticsfor-social-media-managers/.

    SIMPLE TIPS TO OWN IT.

    • Remember, there is no ‘Delete’ button on the Internet. Share with care, because even if you delete a post or picture from your profile seconds after posting it, chances are someone still saw it.
    • Update your privacy settings. Set the privacy and security settings to your comfort level for information sharing. Disable geotagging, which allows anyone to see where you are—and where you aren’t—at any given time.
    • Connect only with people you trust. While some social networks might seem safer for connecting because of the limited personal information shared through them, keep your connections to people you know and trust.
    • Never click and tell. Limit what information you post on social media—from personal addresses to where you like to grab coffee. What many people don’t realize is that these seemingly random details are all that criminals need to know to target you, your loved ones, and your physical belongings—online and in the real world. Keep Social Security numbers, account numbers, and passwords private, as well as specific information about yourself, such as your full name, address, birthday, and even vacation plans. Disable location services that allow anyone to see where you are—and where you aren’t—at any given time. Read the Social Media Cybersecurity Tip Sheet for more information.
    • Speak up if you’re uncomfortable. If a friend posts something about you that makes you uncomfortable or you think is inappropriate, let him or her know. Likewise, stay open-minded if a friend approaches you because something you’ve posted makes him or her uncomfortable. People have different tolerances for how much the world knows about them, and it is important to respect those differences. Don’t hesitate to report any instance of cyberbullying you see.
    • Report suspicious or harassing activity. Work with your social media platform to report and possibly block harassing users. Report an incident if you’ve been a victim of cybercrime. Local and national authorities are ready to assist you.

    SERVPRO of West Riverside City encourages our neighbors in Riverside to review more information regarding Cybersercurity on NICCS.

    NFPA Announces "Not Every Hero Wears a Cape. Plan Your Escape!" as the theme for Fire Prevention Week

    10/9/2019 (Permalink)

    A father and son sit at the kitchen table going over a plan with the words, "Not Every Hero Wears a Cape. Plan Your Escape!" The most important aspect of fire prevention lies in awareness. Youngsters should be educated in smoke and fire safety.

    The National Fire Protection Association (NFPA) has announced “Not Every Hero Wears a Cape. Plan and Practice Your Escape!” as the theme for Fire Prevention Week, October 6-12, 2019. 

    This year’s campaign recognizes the everyday people who motivate their households to develop and practice a home fire escape plan; these seemingly basic behaviors can have life-saving impact.

    “Not Every Hero Wears a Cape. Plan and Practice Your Escape!” focuses on what a home escape plan entails and the value of practicing it. These messages are more important than ever, particularly because today’s homes burn faster than ever.  Synthetic fibers used in modern home furnishings, along with the fact that newer homes tend to be built with more open spaces and unprotected lightweight construction, are contributing factors to the increased burn rate.

    A home escape plan includes working smoke alarms on every level of the home, in every bedroom, and near all sleeping areas. It also includes two ways out of every room, usually a door and a window, with a clear path to an outside meeting place (like a tree, light pole or mailbox) that’s a safe distance from the home. Home escape plans should be practiced twice a year by all members of the household.

    Home Fire Escape Planning and Practice Home fire escape planning and drills are an essential part of fire safety. A home fire escape plan needs to be developed and practiced before a fire strikes.

    Home fire escape planning should include the following:

    • Drawing a map of each level of the home, showing all doors and windows

    • Going to each room and pointing to the two ways out

    • Making sure someone will help children, older adults, and people with disabilities wake up and get out

    • Teaching children how to escape on their own in case you cannot help them

    • Establishing a meeting place outside and away from the home where everyone can meet after exiting

    • Having properly installed and maintained smoke alarms

    • Home fire escape practice should include the following:

    • Pushing the smoke alarm button to start the drill

    • Practicing what to do in case there is smoke: Get low and go. Get out fast.

    • Practicing using different ways out and closing doors behind you as you leave

    • Never going back for people, pets, or things

    • Going to your outdoor meeting place

    • Calling 9-1-1 or the local emergency number from a cell phone or a neighbor’s phone

    Smoke Alarms

    • Smoke alarms detect and alert people to a fire in the early stages. Smoke alarms can mean the difference between life and death in a fire.

    • Working smoke alarms cut the risk of dying in a home fire in half.

    • Install smoke alarms in every sleeping room, outside each separate sleeping area, and on every level of the home, including the basement. • Test smoke alarms at least once a month using the test button.

    • Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond.

    If a wildfire is threatening your home:

    • Create a plan for evacuation that includes alternate routes out of the danger area.

    • Have prepacked kits with essentials such as medicine, family records, credit cards, a change of clothing, and food and water.

    • Create a family communication plan that designates an out-of-area friend or relative as a point of contact to act as a single source of communication.

    • Prepare a plan for the care of pets and other animals.

    • Sign up for wildfire alerts.

    • Take steps to protect family, friends, or neighbors who have disabilities.

    • Stay aware of local fire conditions. When told to evacuate, go promptly. If you feel unsafe, do not wait for an evacuation order—leave immediately.

    A special note must be made about the elderly. The U.S. Fire Administration has found that seniors, while making up only 14 percent of the population as a whole, account for 38 percent of all fire-related fatalities. If you have an aged person living in your residence, see to it that he or she has eyeglasses, hearing aids and other necessary devices within arm’s reach while sleeping. Move all bulky furniture that could interfere with an escape from the building. And never leave heated blankets or other electronic equipment on for so long that it could catch fire.

    About Fire Prevention Week

    NFPA has been the official sponsor of Fire Prevention Week since 1922. According to the National Archives and Records Administration's Library Information Center, Fire Prevention Week is the longest running public health and safety observance on record. The President of the United States has signed a proclamation declaring a national observance during that week every year since 1925. Visit www.firepreventionweek.org for more safety information.

    For more information about Fire Prevention Week and “Not Every Hero Wears a Cape. Plan and Practice Your Escape!,”along with a wealth of resources to help promote the campaign locally, visit fpw.org.

    National Cybersecurity Awareness Month 2019

    10/7/2019 (Permalink)

    The words, "Own it.  Secure it.  Protect it. " A picture of a lock. The words: "2019 National Cybersecurity Awareness Month" When you’re traveling— whether domestic or international—it is always important to practice safe online behavior and take proactive steps to secure In

    Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about the importance of cybersecurity and to ensure that all Americans have the resources they need to be safer and more secure online.

    NCSAM 2019 will emphasize personal accountability and stress the importance of taking proactive steps to enhance cybersecurity at home and in the workplace. This year’s overarching message – Own IT. Secure IT. Protect IT. – will focus on key areas including citizen privacy, consumer devices, and e-commerce security.

    CYBERSECURITY WHILE TRAVELING

    In a world where we are constantly connected, cybersecurity cannot be limited to the home or office. When you’re traveling— whether domestic or international—it is always important to practice safe online behavior and take proactive steps to secure Internet-enabled devices. The more we travel, the more we are at risk for cyberattacks. #BeCyberSmart and use these tips to connect with confidence while on the go.

    SIMPLE TIPS TO OWN IT.

    Before You Go

    • If you connect, you must protect. Whether it’s your computer, smartphone, game device, or other network devices, the best defense against viruses and malware is to update to the latest security software, web browser, and operating systems. Sign up for automatic updates, if you can, and protect your devices with anti-virus software. Read the Phishing Tip Sheet for more information.

    • Back up your information. Back up your contacts, financial data, photos, videos, and other mobile device data to another device or cloud service in case your device is compromised and you have to reset it to factory settings.

    • Be up to date. Keep your software updated to the latest version available. Maintain your security settings to keeping your information safe by turning on automatic updates so you don’t have to think about it, and set your security software to run regular scans.

    • Keep it locked. Lock your device when you are not using it. Even if you only step away for a few minutes, that is enough time for someone to steal or misuse your information. Set your devices to lock after a short time and use strong PINs and passwords. Read the Creating a Password Tip Sheet for more information.

    • Double your login protection. Enable multi-factor authentication (MFA) to ensure that the only person who has access to your account is you. Use it for email, banking, social media, and any other service that requires logging in. If MFA is an option, enable it by using a trusted mobile device, such as your smartphone, an authenticator app, or a secure token—a small physical device that can hook onto your key ring. Read the Multi-Factor Authentication (MFA) How-to-Guide for more information.

    During Your Trip

    • Stop auto connecting. Some devices will automatically seek and connect to available wireless networks or Bluetooth devices. This instant connection opens the door for cyber criminals to remotely access your devices. Disable these features so that you actively choose when to connect to a safe network.

    • Stay protected while connected. Before you connect to any public wireless hotspot—such as at an airport, hotel, or café—be sure to confirm the name of the network and exact login procedures with appropriate staff to ensure that the network is legitimate. If you do use an unsecured public access point, practice good Internet hygiene by avoiding sensitive activities (e.g., banking) that require passwords or credit cards. Your personal hotspot is often a safer alternative to free Wi-Fi. Only use sites that begin with “https://” when online shopping or banking.

    • Play hard to get with strangers. Cyber criminals use phishing tactics, hoping to fool their victims. If you’re unsure who an email is from—even if the details appear accurate—or if the email looks “phishy,” do not respond and do not click on any links or attachments found in that email. When available use the “junk” or “block” option to no longer receive messages from a particular sender. Read the Phishing Tip Sheet for more information.

    • Never click and tell. Limit what information you post on social media—from personal addresses to where you like to grab coffee. What many people don’t realize is that these seemingly random details are all that criminals need to know to target you, your loved ones, and your physical belongings—online and in the real world. Keep Social Security numbers, account numbers, and passwords private, as well as specific information about yourself, such as your full name, address, birthday, and even vacation plans. Disable location services that allow anyone to see where you are—and where you aren’t— at any given time. Read the Social Media Cybersecurity Tip Sheet for more information.

    • Guard your mobile device. To prevent theft and unauthorized access or loss of sensitive information, never leave your equipment—including any USB or external storage devices—unattended in a public place. Keep your devices secured in taxis, at airports, on airplanes, and in your hotel room.

    National Preparedness Month Week 3: Teach Your Youth to Prepare for Disasters such as Wildfires, Earthquakes of Flooding Sept 15-21

    9/18/2019 (Permalink)

    A mother with young son and daughter discussing what to do in an emergency at the kitchen table. Help children know what to do before, during and after a flood, wildfire or earthquake. This will help Riverside children "Be Prepared not Scared."

    In recent years, devastating earthquakes, floods and wildfires have highlighted the need to prepare for natural disaster.

    However, according to the Federal Emergency Management Agency (FEMA), half of Americans have not discussed or developed a family emergency plan.  View the tips below from our friends at FEMA.  Understand the disasters that could hit our Riverside area. 

    Earthquakes

    Earthquakes are the shaking, rolling or sudden shock of the earth’s surface. Earthquakes happen along cracks (called fault lines) in the earth's surface. Earthquakes can be felt over large areas, although they usually last less than one minute. Earthquakes cannot be predicted — although scientists are working on it!  All 50 states and 5 U.S. territories are at some risk for earthquakes. Earthquakes can happen at any time of the year.

    What to do before, during and after an Earthquake

     Before

    • Build an emergency kit.
    • Make a family communications plan.
    • Know the safe spots in every room – under a sturdy table or against an inside wall.
    • Ask your family to hold earthquake drills – drop, cover, and hold on!

    During

    If inside:

    • DROP to the ground.
    • Take COVER under a sturdy table or other heavy  furniture. If there is nothing to get under, cover your face and head with your arms and crouch near an inside wall.
    • HOLD ON until the shaking stops.
    • STAY AWAY from windows, glass, lighting fixtures, or furniture that could fall – like bookcases.
    • STAY INSIDE!
    • Do not use elevators!

    If outside:

    • Stay there. 
    • Move away from buildings, streetlights, and wires.
    • Stay out in the open until the shaking stops. Buildings could collapse and hurt you.

    If trapped under debris:

    • Cover your mouth with your shirt.
    • Do not scream – you could breathe in dust.
    • Tap on a pipe or wall so rescuers can find you.

    After

    • Expect aftershocks. They are usually not as strong but can cause damage.
    • Open cabinets carefully. Objects that have moved could fall on you.
    • Wear long pants, long sleeves and shoes to protect your skin from getting scratched by broken objects.
    • Text, don’t talk. Unless there’s a life-threatening  situation, if you have a cell phone, send a text so that you don’t tie up phone lines needed by emergency workers. Plus, texting may work even if cell service is down.

    Words to know

    • Seismic Activity

    Another word for earthquakes, along with tremors, quakes and shakes

    • Fault Lines

    Cracks in the rocks below the earth’s surface

    • Aftershock

    A smaller earthquake that follows the main shock or previous earthquake

    • Epicenter

    The center, or focus, of an earthquake, from which seismic waves are sent spherically in many directions

    • Seismograph

    A machine that measures an earthquake

    WildFires

    Each year more than 2,500 people die and 12,600 are injured in home fires in the United States. But unlike other disasters, home fires can be prevented! It’s important to know this: Fire is fast! There is no time to gather anything or make a phone call. In just two minutes, a fire could kill you. In five minutes, a house could be swallowed in flames. Fire is hot! Heat and smoke could be even more dangerous than the flames. Breathing in really hot air could burn your lungs, and fire produces poisonous gases that can make you sleepy and unable to escape. Fire is dark! It can be hard to find your way out of your house in a fire. Fire is deadly! Fire uses up oxygen you need to breathe and produces smoke and poisonous gases that kill.

    Every single person in The United States, no matter where they live, or what kind of home they live in is at risk of a home fire.

    Before

    • Create a fire escape plan and practice it twice a year.
    • Have smoke alarms in every bedroom and every floor of the house.
    • Remind your parents to test the smoke alarms in your house every month.
    • Find two ways to get out of each room. A window might be a second way if the door is blocked by fire or smoke.
    • Practice feeling your way out of the house in the dark or with your eyes closed.
    • Sleep with your door closed. It helps prevent fires from spreading quickly.

    During

    • Get low and go! Crawl under smoke to an exit. Heavy smoke and deadly gases collect along the ceiling.
    • If you hear a smoke alarm, get out fast! You may only have a few seconds to escape.
    • If smoke is blocking the door, use your second way out of the room or house.
    • Feel the doorknob and door before opening it. If either is hot, leave the door closed and use the second way out.
    • If you see smoke coming around the door, use the second way out.
    • If you do open a door, open it slowly and be ready to shut it quick if there’s smoke.
    • Don’t hide from firefighters! They may look scary with all of their equipment, but they are there to help you.
    • Tell firefighters if there are any pets trapped in the house. Don’t try to get them yourself!
    • If your clothes catch on fire, stop-drop-roll! Stop, drop to the ground, and cover your face with your hands. Then roll over and over or back and forth until the fire is out.

    After

    • Don’t go back into any building unless a firefighter or your parents say it is safe

    Floods

    Flooding happens during heavy rains, when rivers overflow, when ocean waves come onshore, when snow melts too fast, or when dams or levees break. This is the most common natural-weather event. Flooding may be only a few inches of water, or it may cover a house to the rooftop. Floods that happen very quickly are called flash floods.

    Floods can occur in every single U.S. state. Some floods develop slowly, and some can build in just a few minutes. People who live in low-lying areas – near water or behind a levee or dam – are at even greater risk.

    Did you know?  Flooding can change familiar places, like walkways, roads and fields. Avoid walking through water. It might be deeper than you think!

    Before

    • Build an emergency kit.
    • Make a family communications plan.
    • Tell an adult if you hear a flood warning on the TV or radio.

    During

    • Listen to authorities and safety officials.
    • If there is any possibility of a flash flood, move immediately to higher ground.
    • Help your family move important items to an upper floor.
    • Do not walk through moving water. Even 6” of water can make you fall.

    After

    • Stay away from flood water. It could be contaminated, meaning contain dangerous substances.
    • Stay away from moving water. It can knock you off your feet.
    • Stay out of the way of emergency workers so they can do their job easily.

    Words to know

    • Flood Watch -A message that flooding is possible and to listen to local radio or TV news and weather for more information. You may receive an alert on a cell phone.
    • Flood Warning- A message that flooding will occur soon, if it hasn’t already, and to move to higher ground or evacuate immediately
    • Flash Flood- A flood that can happen within minutes or hours of heavy rainfall, a dam or levee failure, or city drains overflowing
    • Levee/Dam -A manmade structure to contain or prevent water from moving past a certain point

    Riverside it prone to earthquakes, flooding and wildfires.  Teach your kids about these natural disasters so they understand the damage they could cause and what they should do before, during and after a natural disaster.  Be Prepared Not Scared.  Be ready.  Contact SERVPRO of West Riverside City, we are "Faster to Any Disaster". 

    National Preparedness Month Week 3: Teach Your Youth to Prepare for Disasters Sept 15-21

    9/16/2019 (Permalink)

    Mother sitting at the dining table with her two young daughters reviewing emergency plan with them. It's important to teach kids about disasters preparedness. Make it fun, have them help put together an emergency kit. "Be Prepared Not Scared".

    The phrase "The better you're prepared, the less you're scared" goes for kids as well as adults.

    When talking to kids about disasters, it is important to teach them about disasters, without scaring them. It's a balancing act between the facts and potential impacts of a disaster and empowering them with actions they can take to be safe. Being open about what you are doing as a family to prepare before disasters happens is comforting. When possible, involve kids in activities like putting together the disaster supplies kit.

    The best thing you can do for younger children is to create a safe environment around them. You can't really teach an infant or toddler about Drop Cover and Hold in an earthquake, but you can reduce the likelihood they will get hurt from falling book shelves, pictures and other furnishings around them. For more information on reducing earthquake hazards in your home visit our Prepare your Home page

    As kids get older

    For most kids, you can start introducing safety actions at about 4-years-old. Don't overwhelm them with too much information at once. Teach one safety action such as Drop, Cover and Hold, and follow up with actually doing it so they can demonstrate they understand. Practice with them until you are satisfied they know what to do. As kids get older, you can talk about how a disaster is something that could hurt people or cause damage. Explain that nature sometimes provides "too much of a good thing" -- fire, rain, and wind. Explain how important it is to make a Family Disaster Plan. Teach children:

  • How to call for help
  • When to call each emergency number
  • To call the family contact if separated
  • To keep personal identification information in their possession at all times
  • Let them help with testing smoke detectors or building the family kit.
  • You can get them their own backpack and have them assemble a kit for themselves.
  • When you involve your kids in getting your family ready, you are insuring they understand the family plan and are building life skills that will come in handy as they grow up!
  • Be Prepared, Build a Kit

    Being prepared for an emergency isn't just about staying safe during a disaster. It's about how to stay comfortable, clean, fed, and healthy afterwards – when a storm or disaster may have knocked out electricity.

    If you lost power, how would you eat? The refrigerator can’t keep foods cold. The microwave can’t warm things up. You might not get clean water out of your faucets. How would you find out whether it was safe to play outside? Not from the TV or computer!

    That’s why it’s important for families to work together to build an emergency kit before an emergency strikes. There should be enough food, water, clothing, and supplies to last for at least three days.

    Here are some items you and your family will need:

  • Non-perishable food (such as dried fruit or peanut butter)
  • First aid kit
  • Extra batteries
  • Matches in a waterproof container
  • Toothbrush, toothpaste, soap
  • Paper plates, plastic cups and utensils, paper towels
  • Water – at least a gallon per person, per day
  • Battery-powered or hand-cranked radio
  • Sleeping bag or warm blanket for each person
  • Flashlights
  • Whistle to signal for help
  • Can opener (manual)
  • Local maps
  • Pet supplies
  • Baby supplies (formula, diapers)
  • Additional Emergency Supplies

    Consider adding the following items to your emergency supply kit based on your individual needs:

  • Prescription medications
  • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
  • Glasses and contact lense solution
  • Infant formula, bottles, diapers, wipes, diaper rash cream
  • Pet food and extra water for your pet
  • Cash or traveler's checks
  • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
  • Sleeping bag or warm blanket for each person
  • Complete change of clothing appropriate for your climate and sturdy shoes
  • Household chlorine bleach and medicine dropper to disinfect water
  • Fire extinguisher
  • Matches in a waterproof container
  • Feminine supplies and personal hygiene items
  • Mess kits, paper cups, plates, paper towels and plastic utensils
  • Paper and pencil
  • Books, games, puzzles or other activities for children
  • Maintaining Your Kit

    After assembling your kit remember to maintain it so it’s ready when needed:

  • Keep canned food in a cool, dry place
  • Store boxed food in tightly closed plastic or metal containers
  • Replace expired items as needed
  • Re-think your needs every year and update your kit as your family’s needs change.
  • Kit Storage Locations

    Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and vehicles.

  • Home: Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.
  • Work: Be prepared to shelter at work for at least 24 hours. Your work kit should include food, water and other necessities like medicines, as well as comfortable walking shoes, stored in a “grab and go” case.
  • Vehicle: In case you are stranded, keep a kit of emergency supplies in your car.
  •  SERVPRO of West Riverside city is local and available 24/7, keep our information in your emergency contact list.  We are here to help!

    National Preparedness Month -Week 2: Make a Plan- Life Saving Safety Skills, Sept 8-14

    9/11/2019 (Permalink)

    Owners practicing an evacuation with a white medium size dog sitting in the back of an SUV with back hatch open Remember, during a disaster what’s good for you is good for your pet, get them ready today. If you leave your pets behind, they may be lost/injured.

    National Preparedness Month is recognized each September to promote family and community disaster and emergency planning now and throughout the year. The 2019 theme is "Prepared, Not Scared." 

     Today, we have the ability to predict with more accuracy than ever dangerous tornadoes, hurricanes, winter storms, and floods. We know the areas that are prone to earthquakes and areas that are susceptible to wildfires, and we can tell hours in advance whether a tsunami will hit our shores.

     However, in spite of all the capabilities for advance warnings, we are still not quite up to speed at preparing for these disasters. Many really believe that it can’t happen to us.

     Some simple, quick preparations could make the difference between life and death for your family. Here are several steps you can take to be ready for a disaster from our friends at Ready.gov.

    What You Should Know About Life Saving Skills

    • Know basic preparedness skills to protect your family and home.
    • Eliminate common electrical and fire hazards around your house and property.
    • Install smoke, carbon monoxide, and natural gas alarms and test them monthly.
    • Teach children what to do when they hear smoke, carbon monoxide, and natural gas alarms.
    • Place natural gas detectors on every level of your home and test them monthly.
    • Know how to turn off utilities like natural gas in your home.
    • Talk to your landlord or building manager about evacuation routes and fire safety.
    • Develop and practice a family communication plan and discuss it with your family.
    • Have emergency supplies in place at home, at work, and in the car.
    • Pay attention to alerts and warnings.
    • Know two ways out of your home in the event of a fire and practice evacuation plans.
    • Set some money aside from your income in case of an emergency.

    Safety Skills

    Learn First Aid & CPR 

    Take a first aid and CPR class. Local American Red Cross chapters can provide information about this type of training. Official certification by the American Red Cross provides, under the “good Samaritan” law, protection for those giving first aid.

    Get more information about the supplies in a first aid kit.

    Learn to Use a Fire Extinguisher

    Make sure you have one or more up-to-date fire extinguisher and be sure everyone knows where they are kept and how to use them. You should have, at a minimum, an ABC type.

    The U.S. Fire Administration recommends that only those trained in the proper use and maintenance of fire extinguishers consider using them when appropriate. Contact your local fire department for information on training in your area. Get more information about preparedness for a fire emergency.

    Know how to shut-off Utilities

    Natural Gas

    Natural gas leaks and explosions are responsible for a significant number of fires following disasters. It is vital that all household members know how to shut off natural gas.

    Because there are different gas shut-off procedures for different gas meter configurations, it is important to contact your local gas company for any guidance on preparations and response regarding gas appliances and gas service to your home.

    When you learn the proper shut-off procedure for your meter, share the information with everyone in your household. Be sure not to actually turn off the gas when practicing the proper gas shut-off procedures.

    • If you smell gas or hear a blowing or hissing noise, open a window and get everyone out quickly. Turn off the gas, using the outside main valve, if you can, and call the gas company from a neighbor’s home.
    • Caution: If you turn off the gas for any reason, a qualified professional must turn it back on. NEVER attempt to turn the gas back on yourself.

    Water

    Water quickly becomes a precious resource following many disasters. It is vital that all household members learn how to shut off the water at the main house valve. 

    • Before an emergency happens, locate the shut-off valve for the water line that enters your house and label this valve with a tag for easy identification. Make sure all household members know where it is located.
    • Make sure this valve can be completely shut off. Your valve may be rusted open or it may only partially close. If so, replace it.
    • Cracked lines may pollute the water supply to your house. It is wise to shut off your water until you hear from authorities that it is safe for drinking.

    The effects of gravity may drain the water in your hot water heater and toilet tanks unless you trap it in your house by shutting off the main house valve. (This is not the street valve in the cement box at the curb – the street valve is extremely difficult to turn and requires a special tool.)

    Electricity

    Electrical sparks have the potential of igniting natural gas if it is leaking. It is wise to teach all responsible household members where and how to shut off the electricity.

    • Locate you electrical circuit box. For your safety, always shut off all the individual circuits before shutting off the main circuit.

    Evacuation

    Plan to Evacuate

    A wide variety of emergencies may cause an evacuation. In some instances you may have a day or two to prepare, while other situations might call for an immediate evacuation. Planning ahead is vital to ensuring that you can evacuate quickly and safely, no matter what the circumstances.

    Before an Evacuation

    • Learn the types of disasters that are likely in your community and the local emergency, evacuation, and shelter plans for each specific disaster.
    • Plan how you will leave and where you will go if you are advised to evacuate.
      • Identify several places you could go in an emergency such as a friend’s home in another town or a motel. Choose destinations in different directions so that you have options during an emergency.
      • If needed, identify a place to stay that will accept pets. Most public shelters allow only service animals.
      • Be familiar with alternate routes and other means of transportation out of your area.
      • Always follow the instructions of local officials and remember that your evacuation route may be on foot depending on the type of disaster.
    • Develop a family/household communication and re-unification plan so that you can maintain contact and take the best actions for each of you and re-unite if you are separated.
    • Assemble supplies that are ready for evacuation, both a “go-bag” you can carry when you evacuate on foot or public transportation and supplies for traveling by longer distances if you have a personal vehicle. 
    • If you have a car:
      • Keep a full tank of gas in it if an evacuation seems likely. Keep a half tank of gas in it at all times in case of an unexpected need to evacuate. Gas stations may be closed during emergencies and unable to pump gas during power outages. Plan to take one car per family to reduce congestion and delay.
      • Make sure you have a portable emergency kit in the car.
    • If you do not have a car, plan how you will leave if needed. Make arrangements with family, friends or your local government.

    During an Evacuation

    • A list of open shelters can be found during an active disaster in your local area by downloading the FEMA app
    • Listen to a battery-powered radio and follow local evacuation instructions.
    • Take your emergency supply kit.
    • Leave early enough to avoid being trapped by severe weather.
    • Take your pets with you, but understand that only service animals may be permitted in public shelters. Plan how you will care for your pets in an emergency now.
    • If time allows:
      • Call or email the out-of-state contact in your family communications plan. Tell them where you are going.
      • Secure your home by closing and locking doors and windows.
      • Unplug electrical equipment such as radios, televisions and small appliances. Leave freezers and refrigerators plugged in unless there is a risk of flooding. If there is damage to your home and you are instructed to do so, shut off water, gas and electricity before leaving.
      • Leave a note telling others when you left and where you are going.
      • Wear sturdy shoes and clothing that provides some protection such as long pants, long-sleeved shirts and a hat.
      • Check with neighbors who may need a ride.
    • Follow recommended evacuation routes. Do not take shortcuts; they may be blocked.
    • Be alert for road hazards such as washed-out roads or bridges and downed power lines. Do not drive into flooded areas.

    After an Evacuation

    If you evacuated for the storm, check with local officials both where you’re staying and back home before you travel.

    • Residents returning to disaster-affected areas after significant events should expect and prepare for disruptions to daily activities, and remember that returning home before storm debris is cleared is dangerous.
    • Let friends and family know before you leave and when you arrive.
    • Charge devices and consider getting back-up batteries in case power-outages continue.
    • Fill up your gas tank and consider downloading a fuel app to check for outages along your route.
    • Bring supplies such as water and non-perishable food for the car ride.
    • Avoid downed power or utility lines; they may be live with deadly voltage. 
    • Stay away and report them immediately to your power or utility company.
    • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home's electrical system.

    SERVPRO of West Riverside City encourages our neighbors to take steps to plan for a disaster, "Be Prepared not Scared" should a natural disaster take place in our Riverside City.  Add our contact information to your emergency list.  We can help ease the stress should you face a loss due to a disaster.  We can make it "Like it never even happened." 

    SERVPRO of West Riverside City

    Contact number: 951-351-8033

    Website: https://www.SERVPROwestriversidecity.com/

    Google: https://SERVPRO-west-riverside.business.site

    Yelp: https://www.yelp.com/biz/SERVPRO-of-west-riverside-city-riverside-4

    National Preparedness Month -Week 2: Make a Plan to Prepare for Disasters Sept 8-14

    9/9/2019 (Permalink)

    emergency supplies on a table with the words, "Have enough food, water and meds to last for at least 3-7 days." An emergency food storage of canned and nonperishable items, as well as bottled drinking water are essential. Plan ahead!

    The only certain thing about disasters is that nothing is certain about disasters.

    Natural or manmade, a disaster can happen at any time, and your family may not be together when they strike. Having a plan in place can help your family reconnect with one another and maximize their safety. But you have to plan to make a plan, and Ready.gov has the steps that you need to do this.

    Step 1: Answer these questions

    • How will we receive emergency alerts and warnings?
    • What is our shelter plan?
    • What is our evacuation route?
    • What is our family communication plan?

    The discussions that these questions will lead to can build the foundation of your family’s disaster strategy.  What emergency alerts are available? 

    Wireless Emergency Alerts (WEA) are alerts sent at the right time to help keep you safe during an emergency. With WEA, warnings can be sent to your mobile device when you may be in harm's way, without the need to download an app or subscribe to a service.  These messages are sent by authorized government alerting authorities through your mobile carrier.  What types of alerts will you receive?

    • Extreme weather, and other threatening emergencies in your area
    • AMBER Alerts
    • Presidential Alerts during a national emergency

    Emergency Alert System (EAS) EAS is a national public warning system that requires broadcasters, satellite digital audio service and direct broadcast satellite providers, cable television systems, and wireless cable systems to provide the President with a communications capability to address the American people within 10 minutes during a national emergency.

    EAS may also be used by state and local authorities, in cooperation with the broadcast community, to deliver important emergency information, such as weather information, imminent threats, AMBER alerts, and local incident information targeted to specific areas.

    NOAA Weather Radio is an automated 24-hour network of VHF FM weather radio stations in the United States that broadcast weather information directly from a nearby National Weather Service office.  NWR broadcasts official warnings, watches, forecasts and other hazard information 24 hours a day, 7 days a week.  It also broadcasts alerts of non-weather emergencies such as national security, natural, environmental, and public safety through the Emergency Alert System.

    Step 2: Know the needs of your household

    Your family’s daily living needs can dictate parts of your plan. Do you have pets or service animals? Do any family members require special medication or medical equipment? Etc. 

    • Different ages of members within your household
    • Responsibilities for assisting others
    • Locations frequented
    • Dietary needs
    • Medical needs including prescriptions and equipment
    • Disabilities or access and functional needs including devices and equipment
    • Languages spoken
    • Cultural and religious considerations
    • Pets or service animals
    • Households with school-aged children

    Developing an easy-to-remember plan is also important. After all, an emergency plan is not effective if it isn't remembered.  This is especially true for families with older adults or children to consider. Keep your emergency plan as simple as possible and use places that are very familiar and hard to forget.

    Preparing for extended periods of emergency is also important. Natural disasters may knock out power, pollute drinking water, and make it difficult for first responders to reach you. Best prepare to be in it for the long haul. An emergency food storage of canned and nonperishable items, as well as bottled drinking water are essential, especially for families living in areas with an increased likelihood of natural disasters, including hurricanes, tornadoes, earthquakes, wildfires, and snow emergencies.

    Step 3: Fill out a Family Emergency Plan and Practice

    You have worked hard with your family to create a plan, but it is paramount to have the plan written down and that all of the family members are comfortable with it. There are examples of Family Emergency Plans on Ready.gov website. And make sure to schedule family practices regularly, this will make sure that every member of the family knows the plan or you can find and overcome obstacles that may cause problems.

    Naturally, disasters will be stressful and difficult to endure. However, planning ahead of time will help you stay calmer and allow you to think and act properly during any catastrophe.

    You may not be able to keep disasters from happening, but you can control how you prepare for them. Get that family meeting scheduled today.  

    SERVPRO of West Riverside City is here for your emergency needs when it comes to fire, water, or smoke damage due to a natural disaster.  We are available 24 hours a day, 7 days a week.  Add our contact information to your emergency list.  We are faster to any disaster.  You can expect an immediate response time, day or night. 

    Call us at 951-351-8033 or visit our website SERVPRO storm-flooding-restoration we are here to help. 

    National Preparedness Month- Week 1: Save Early for Disaster Costs Sept 1-7

    9/4/2019 (Permalink)

    Natural disasters, which occur across all parts of the United States, result in severe damage to natural and built environments, have long-term economic impacts and often lead to loss of life.

    In 2017, more than 25 million Americans were affected by natural disasters, most notably hurricanes in the southeast, and wildfires in the west. It was also the most expensive year on record for natural disasters, with $306.2 billion in damage and 362 deaths.

    From NCSL.Org

    Ready.gov has joined FEMA during National Preparedness Month to provide strategies to help us prepare for and bounce back from unexpected events. 

    Americans at all income levels have experienced the challenges of rebuilding their lives after a disaster or other emergency. In these stressful circumstances, having access to personal financial, insurance, medical, and other records is crucial for starting the process of recovery quickly and efficiently. Taking the time now to collect and secure these critical records will give you peace of mind and, in the event of an emergency, will ensure that you have the documentation needed to start the recovery process without delay.

    1. Gather financial and critical personal, household, and medical information.
    2. Consider saving money in an emergency savings account that could be used in any crisis. Keep a small amount of cash at home in a safe place. It is important to have small bills on hand because ATM’s and credit cards may not work during a disaster when you need to purchase necessary supplies, fuel or food.
    3. Obtain property (homeowners or renters), health, and life insurance if you do not have them. Review existing policies for the amount and extent of coverage to ensure that what you have in place is what is required for you and your family for all possible hazards. Homeowners insurance does not typically cover flooding, so you may need to purchase flood insurance from the National Flood Insurance Program.
    4. Scroll down for more helpful financial preparedness tips and download the Emergency Financial First Aid Kit (EFFAK) to get started planning today.

    For Organizations 

    Encourage people throughout your organization to be financially prepared. Here are some ideas to promote financial preparedness in your organization:

    • Hold a brown bag meeting or
    • Make a presentation at an existing staff meeting using the Emergency Preparedness Financial First Aid Kit PowerPoint and use the Safeguarding Your Valuables Facilitator Guide to support your discussion.
    • Include financial preparedness information in the staff monthly newsletter.

    At Home

    Using the EFFAK as a guide, or by downloading a secure mobile app on your phone, store important documents either in a safety deposit box, an external drive, on the cloud to make it easy to access during a disaster. 

    Having your financial and medical records and important contact information will be crucial to help you start the recovery process quickly. Take time now to safeguard these critical documents.

    Household Identification

    • Photo ID to prove identity of household members
    • Birth certificate to maintain or re-establish contact with family members
    • Social security card to apply for FEMA disaster assistance
    • Military service
    • Pet ID tags

    Financial and Legal Documentation

    • Housing Payments to identify financial records and obligations
    • Insurance policies to re-establish financial accounts
    • Sources of income to maintain payments and credit
    • Tax statements to provide contact information for financial and legal providers & apply for FEMA disaster assistance

    Medical Information

    • Physician information to provide doctors with health information if medical care is needed
    • Copies of health insurance information to ensure existing care continues uninterrupted
    • Immunization records  
    • Medications     

    Insurance Information

    Having insurance for your home or business property is the best way to ensure you will have the necessary financial resources to help you repair, rebuild, or replace whatever is damaged.  Document and insure your property now.

    Household Contact information

    • Banking Institutions
    • Insurance agent
    • Health professionals     
    • Service providers          
    • Place of worship

    Get your benefits electronically

    A disaster can disrupt mail service for days or weeks. If you depend on Social Security or other regular benefits, switching to electronic payments is a simple, significant way to protect yourself financially before disaster strikes. It also eliminates the risk of stolen checks. The U.S. Department of the Treasury recommends two safer ways to get federal benefits:

    • Direct deposit to a checking or savings account. Federal benefit recipients can sign up by calling (800) 333-1795 or sign up online
    • The Direct Express® prepaid debit card is designed as a safe and easy alternative to paper

     From ready.gov/financial-preparedness

    SERVPRO of West Riverside City encourages our neighbors to take steps to be financially prepared should a major earthquake, wildfire, flooding or other natural disaster occur in our area.  Add our contact information to your emergency list.  We can help ease the stress should you face a loss due to a disaster.  We can make it "Like it never even happened."

    SERVPRO Proudly Supports National Suicide Prevention Awareness Month

    8/28/2019 (Permalink)

    September is National Suicide Prevention Awareness Month. You can help by sharing information and offering resources to those affected by suicide.

    Suicide is a tragedy that can affect any individual, whether as a person struggling with suicidal idealization and thoughts or as one of a circle of family, friends, and community members who want to help.

    Many resources are available year-round for both victims and their circles, but September is the month we refocus on the supports in our community. Suicide prevention is only effective if the information is made available and shared throughout the Riverside area, and we are reminded each September to do our part to make this happen.

    Now is the time for all members of the community to come together to share information and offer resources to those affected by suicide. Connecting potential victims with treatment options and supporting survivors with the personal and practical services needed to begin the healing process are crucial components of a caring and effective response to these painful and traumatic events.

    Victims and families deal with a broad array of issues in a suicide. Extending a hand to neighbors, friends, family, business partners, and others is the least our community can do to help. When the community comes together in an effort to conquer this challenging set of circumstances it gives cause for hope to those who are directly affected. We are honored to be part of a multifaceted team extending a hand to our neighbors experiencing this type of loss.

    SERVPRO of West Riverside City offers compassionate and professional services if you are in need of assistance after a suicide-related tragedy. Our office staff, managers, and technicians are prompt, discreet, and sensitive as we help at this difficult time. Crew members assigned to your home or business train thoroughly in all aspects of trauma scene abatement, providing thorough cleanup always with the utmost respect for you, your family, and others impacted by the crisis.

    Aug 26 National Dog Day, How Can Riverside Residents Help

    8/26/2019 (Permalink)

    merle cattledog with a sweater on sitting in front of SERVPRO's green equipment We Rescued Ellie when she was 9 weeks old, she was found roaming the streets by herself. Rescues are some of the best pets!!!

    About National Dog Day, from our friends at NationalDogDay.com

    National Dog Day has two goals: to honor dogs, and to rescue dogs from homelessness and abuse. It's an opportunity for us to recognize and appreciate the value and importance of dogs in our lives.

    This day is intended to honor dogs for all that they do for us. In addition to giving love and companionship, dogs help us out in countless ways:

    • They are watchdogs for our safety.
    • They lead the blind.
    • Dogs aid in search and rescue,
    • They seek out bombs and drugs.

    The second goal of National Dog Day is to rescue dogs in need. On occasion, dogs need us to save them from homelessness and abuse. The goal of the National Dog Day foundation is to rescue 10,000 dogs a year. Lend a hand to help a dog in need today, or any day.

    Check out our local shelter in Riverside:

    https://www.rcdas.org/

    ADOPTION FEES

    Dogs        

    Fees

    0-15 Days

    $105        

    16-30 Days

    $55

    31 Days and Over

    $20        

    Senior Adoption Rates

    50% Off

    Active Duty and Veteran Adoption Rates

    Free

    Department of Animal Services Mission, Vision and Values

    Mission

    Working together to improve Riverside County for people and animals

    Vision

    Promoting an environment of responsible pet ownership through progressive animal welfare initiatives, community outreach, and humane education in a culture of compassion, creativity, and integrity.

    Core Values

    We believe the character of our organization is best reflected in the strong dedication of each of us to strive to meet the highest standards of performance and compassion on behalf of the animals and people we serve.

    As stewards of those who cannot speak for themselves, we recognize society has entrusted us with a great responsibility. Our community's expectations and trust give us the courage to perform our duties with transparency, honor, empathy and compassion.

    We meet this vision by our shared commitment to:

    • Demonstrating respect, sensitivity and understanding toward all people and animals.
    • Improving Riverside County through education, humane sheltering, responsible pet placement, progressive law enforcement, and reduction of pet overpopulation.
    • Using adoption, education, and veterinary medical programs as an alternative to euthanasia.
    • Seeking lifetime homes for the pets we place.
    • Providing the tools, environment, and information to foster a safe and healthy workplace with an emphasis on teamwork.
    • Collaborating to improve Riverside County for its people and animals.

    National Dog Day celebrates all dogs, mixed breed and pure. Their mission is to help galvanize the public to recognize the number of dogs that need to be rescued each year and acknowledges family dogs and dogs that work selflessly each day to save lives, keep us safe and bring comfort. 

    Dogs are amazing, courageous, sensitive and sentient beings that deserve compassion and respect. Please consider bringing what was once considered "unwanted love", into your heart and home on National Dog Day!"

    To see the dogs up for adoption at the Riverside Shelter click the link below:

    https://www.rcdas.org/petharbor/secured_PetHarbAdoptSearch.html

    NationalDogDay.com lists 20 ways to celebrate:

    1. Adopt a dog from your local shelter
    2. Have a safety check of your home to be sure it's safe for your dog and others
    3. Donate blankets, food and toys to animal welfare organization
    4. Organize a peaceful demonstration in front of your community pet store that sells puppies
    5. Write your congressman and ask that he/she support the ban on puppy mills and gas chambers in your state
    6. Sent a dog related gift to a friend or family member
    7. Have a National Dog Day party and invite your friends and their dogs
    8. Spend the day taking photos of your dog and then enter their photo contest
    9. Buy an official National Dog Day Tee and sport it proudly
    10. Assist and ill or elderly neighbor by walking their dog
    11. Have a portrait painted of your dog to suspend the fleeting magic of dogdom
    12. Buy your dog a fun new dog toy…or two…or five
    13. Give your dog some fun exercise by taking him/her to a doggy play resort
    14. Brush your dog to eliminate excess fur
    15. Give your dog a massage or holistic spa treatment
    16. Teach your dog a new trick
    17. Buy your dog a fashionable collar or leash
    18. Hire a professional pet photographer for a fun photo shoot
    19. Take your dog to the beach
    20. Say "Because Dogs" all day , every time someone says hello

    SERVPRO of West Riverside City is a strong believer in rescuing dogs from our local shelters rather than shopping for one elsewhere.  Our Mascot Ellie, a Cattle dog mix, was rescued from Inland Valley Humane Society.  She has been a loyal, happy dog that we have owned for 8 years.  She was found roaming the streets at just 8 weeks on her own.  We fell in love with her when we first met her and new she would be a great addition to our family.  She loves coming to work and is on her best behavior when in the office.  

    August means Back to School for kids!

    8/21/2019 (Permalink)

    August is here and that means it's time to head back to school!

    Running a public or private Riverside school leaves you with many plates to balance, not the least of which is the upkeep and maintenance of the facilities to provide a safe and functional learning space for students. Disasters and water loss incidents can occur with little warning, but many of these situations can spread more quickly than custodial staff can manage, leading to either inadequate cleaning of the mess that has occurred or new areas becoming unnecessarily damaged from spreading water that your janitorial crew cannot prevent.

    Educational institutions can depend on their local technicians at SERVPRO of West Riverside City for fast, thorough service in the event of fire, water or mold damage. With 24-hour emergency response, SERVPRO Franchise Professionals provide mitigation, cleanup and restoration services to reduce recovery costs and to help ensure minimal interruption to your curriculum. SERVPRO of West Riverside City also provides expert cleaning for emergencies or special needs exceeding routine janitorial capabilities, including stain removal, upholstery and drapery dry cleaning, indoor air quality and vandalism cleanup. Our Franchise Professionals are trained to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA registered cleaners and disinfectants.

    Types of Facilities:

  • Early Childhood - Preschool and Nursery Schools
  • Primary - Elementary and Middle Schools
  • Secondary - High school and Academies
  • Higher Education - College and Universities
  • Athletics - Gymnasium, Sports Complex and Stadiums
  • When our professionals arrive at your school, we can get to work on inspecting the damage to determine the best approach to remove the moisture and restore the effects. In some situations, extraction might be a necessary inclusion to the restoration process.

    Drying is critical to prevent the spread of the damage to new areas and to protect the structural integrity of saturated materials. Throughout this drying process with dehumidifiers and our air movers, we can monitor our progress with the use of moisture detection equipment and thermal imagery cameras. These tools can identify moisture pockets that require attention and focused efforts. This technology can help us to maximize our drying efforts to provide the most efficient and effective approach to eliminating the moisture and dampness from a recent water loss incident.

    To restore and reopen our Riverside schools, SERVPRO technicians start by spraying down the standing water and every surface that might have been affected with a strong, anti-bacterial agent. Spraying reduces the risk to property and protects both our restoration teams and school workers. After the chemical has time to take effect, our teams begin removing the water using pumps and extraction wands. Together, these devices can draw out nearly all standing water from a facility.

    As we finish removing the water, other technicians begin wiping down everything the water covered or touched. In classrooms and other common areas, this means cleaning desks and chairs with the same agents and examining furniture for signs of damage. Depending on the severity, our teams may recommend disposal if restoration is not cost-effective.

    For cafeterias and kitchens, cleaning is even more important. Although we do not disassemble ovens or freezer units, we do wipe down every visible surface and crawl under appliances when possible to ensure everything is ready to support the student population once more.

    Our goal after a loss at SERVPRO is to help every school and other commercial facilities reopen to support our local population. If you need our services, call us today at (951) 351-8003 to schedule a visit and start the restoration process. We are here for you.

    Feel free to ask about our vandalism and bio-hazard cleanup services!

    Back-to-School Tips for our Riverside Residents

    8/15/2019 (Permalink)

    School is back in session, there things that parents can do for themselves and their kids to ensure a smooth transition into the school year!

    With a well-rounded summer vacation ending, parents spend a lot of time getting their kids ready for school. New school supplies, haircuts, and special end-of-summer outings all play into the back-to-school routine. There are some other things that parents can do for themselves and their kids to ensure a smooth transition into the school year, too. Take a look below at few ways to get this year off to a great start in your house.

    Set up a bedtime and wake-up routine in advance. If possible, it’s best to establish bedtimes and wake-up times two weeks in advance of the start of school. By the time the first school bell rings, kids will already be on the right sleeping schedule and it will be one less worry for your family.

    Get to know new teachers. There will be open houses, orientations, and other meet-and-greet options at the beginning of the school year, but none will give you the chance to spend some quality time getting to know your kids’ teachers. Try to find a few minutes before or after school to connect one-on-one with the teachers. At the very least, send an introductory email that includes how you can help during the school year, however big or small.

    Plan healthy lunches and snacks. The better you plan out the meals in your home, the healthier choices you will make for your kids. When you pack protein-rich snacks and lunches, balanced with fruits, vegetables, and other wholesome items, you ensure that your children will have the energy and brainpower to make it through their school days.

    Organize clothing. Of course you will need to donate or otherwise get rid of the clothing that your kids have outgrown, but you should also take the time to carefully organize what is left. From there, decide what items you may need more of before school begins.

    Set up a staging area. Find a central spot to store everything related to school, including backpacks, upcoming outfits, and a dry erase calendar with family schedules. Try to keep this area free of clutter and other non-school items so that you can find what you need, when you need it—and quickly. Have the kids help you stock it with school-related items and keep it clean and functional. Find some inspiration here.

    Update medical records. Most schools will let you know if your shot records are out of date, but why not go beyond that? Make sure teachers and administrators have a complete list of any medical concerns regarding your kids, including allergies. You will also want to be sure that all emergency contacts are up to date.

    Talk to your kids about bullying. Research shows that one in three kids experience bullying at some point in their school career—and in the increasingly digital world, the consequences can be extreme. Make sure your kids understand the right way to treat their peers, and when to speak up if they see someone else being bullied. Also make sure they know when to come to you if they feel they are being bullied.

    Ask your kids about their concerns. The start of school is exciting, but can also bring some anxiety—especially when it comes to the unknown. Take a few minutes to ask your kids what they are most looking forward to during the school year, and what things may be worrying them. By giving them a forum to express their concerns, you can help them work through any worries in advance of school starting and clear up any issues that could lead to a bumpy start to the year.

    by SPARK

    SERVPRO of West Riverside City also wants to remind Riverside residents that Safety Awareness is always important.  Now, the kids may be plugging in flat irons and forget to turn them off.  Some may be back onto the morning coffee, and leave the coffee pot powered on all day when they leave the house.  Additionally, you may want to consider pulling out the cell phone charger from the wall when you are not charging the cell phone.  Did you ever happen to feel how hot it gets plugged into the wall when it is not charging a cell phone?  Also, please check smoke detector batteries, and have at least one extra set of batteries in the home--ready to go, so there is no "down time" without batteries in the smoke detector.  Please have a family plan for emergency exit, and consider a minimum of two exits.  Have all persons in the household agree to a designated meeting spot outside the home in advance.

    Have a wonderful school year and don’t hesitate to contact SERVPRO of West Riverside if you need our help.  You can reach us at 951-351-8033.

    Why Your Riverside Business Should Have an ERP

    8/12/2019 (Permalink)

    SERVPRO can expertly help you devise an effective Emergency Readiness Plan for your business in the West Riverside area.

    Benjamin Franklin wisely said, “By failing to prepare, you are preparing to fail.” It’s advice that can easily apply to a business. Water damage, fire damage, storm damage and other disasters can ravage corporations. A staggering 50 percent of these companies are too crippled to reopen. So how are the other 50 percent able to rebound? They have a readiness plan.

    An ERP (Emergency Readiness Plan) is a method of planning for emergencies long before they occur. It’s a carefully devised, well-rehearsed strategy that guides you and your employees to take decisive action during a catastrophe. Here are some things to consider while putting your ERP into place:

    PONDER THE WORST CASE SCENARIOS

    Encourage your employees to formulate as many disaster scenarios as they can. One of the worst fires occurred in November 2018 with the Woolsey Fire and Camp Fire.  Studying such tragedies can help you more effectively plot possible situations.

    DETERMINE PROTECTIVE ACTIONS

    It is necessary to create an ERP that protects anyone in the building. The Department of Homeland Security refers to this as “Protective Actions for Life Safety,” including:

    • Fire Drills -- Rehearsals for action during a fire.
    • Sheltering -- Sheltering staff during a natural disaster.
    • Sheltering in Place -- Sheltering staff during a man-made emergency.
    • Lockdown -- Eluding an active shooter.

    LEARN HOW TO STABILIZE THE INCIDENT

    Stabilizing an incident means preventing further damage on the scene. This can be accomplished by training your employees in various rescue procedures including:

    • First Aid and CPR
    • Proper Use of Fire Extinguishers

    TRAIN AN EVACUATION TEAM

    Without guidance during an evacuation, people may blindly panic. Consider adding an evacuation team to your ERP:

    • Assign employees to guide evacuees out of the building.
    • Appoint helpers to assist persons with disabilities.
    • If an exit is blocked by a hazard such as a collapsed ceiling, make sure the evacuation team is trained to redirect employees to an alternate exit.

    SERVPRO of West Riverside City, is a fast, reliable, proactive provider of emergency cleaning and restoration services for fire and water damage. SERVPRO can expertly help you devise an effective Emergency Readiness Plan for your business in the West Riverside area.

    The SERVPRO Ready Plan information will give you the security of emergency preparedness. The information can be downloaded into the Ready Plan app to instantly share with SERVPRO, so that the damage can be intercepted. We’ll make it “like it never happened.”

    Here is some good information from our friends at Ready.Gov

    Prepare NOW

  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • Know your community’s evacuation plans and find several ways to leave the area. Drive the evacuation routes and find shelter locations. Have a plan for pets and livestock.
  • Gather emergency supplies, including N95 respirator masks that filter out particles in the air you breathe. Keep in mind each person’s specific needs, including and updated asthma action plan and medication. Don’t forget the needs of pets.
  • Designate a room that can be closed off from outside air. Close all doors and windows. Set up a portable air cleaner to keep indoor pollution levels low when smoky conditions exist.
  • Keep important documents in a fireproof, safe place. Create password-protected digital copies.
  • Use fire-resistant materials to build, renovate, or make repairs.
  • Find an outdoor water source with a hose that can reach any area of your property.
  • Create a fire-resistant zone that is free of leaves, debris, or flammable materials for at least 30 feet from your home.
  • Review insurance coverage to make sure it is enough to replace your property.
  • Pay attention to air quality alerts.
  • Survive DURING

  • Evacuate immediately if authorities tell you to do so.
  • If trapped, then call 911 and give your location, but be aware that emergency response could be delayed or impossible. Turn on lights to help rescuers find you.
  • Listen to EAS, NOAA Weather Radio, or local alerting systems for current emergency information and instructions.
  • Use an N95 masks to keep harmful particles out of the air you breathe.
  • If you are not ordered to evacuate but smoky conditions exist, stay inside in a safe location or go to a community building where smoke levels are lower.
  • Be Safe AFTER

  • Listen to authorities to find out when it is safe to return, and whether water is safe to drink.
  • Avoid hot ash, charred trees, smoldering debris, and live embers. The ground may contain heat pockets that can burn you or spark another fire. Consider the danger to pets and livestock.
  • Send text messages or use social media to reach out to family and friends. Phone systems are often busy following a disaster. Make calls only in emergencies.
  • Wear a NIOSH certified-respirator dust mask and wet debris down to minimize breathing dust particles.
  • Document property damage with photographs. Conduct an inventory and contact your insurance company for assistance.
  • Wildfires dramatically change landscape and ground conditions, which can lead to increased risk of flooding due to heavy rains, flash flooding and mudflows. Flood risk remains significantly higher until vegetation is restored—up to 5 years after a wildfire. Consider purchasing flood insurance to protect the life you've built and to assure financial protection from future flooding.
  • ABC's of SERVPRO of West Riverside and the Restoration Industry

    8/7/2019 (Permalink)

    How many of these facts did you already know?

    August has arrived and with August comes back-to-school time! In the spirit of the back-to-school season, we thought this would be a great time to present the ABC’s of SERVPRO and the restoration industry! Why leave the learning just for the kids?! How many of these facts did you already know?

    A - Air: SERVPRO of West Riverside City inspects heating, ventilation and air conditioning units (HVAC). Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

    B – Biohazard: Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of West Riverside City is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

    C - Commercial Services: Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of West Riverside City has the resources and expertise to give you excellent results while minimizing the disruption to your clients.

    D - Disaster Recovery: The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a wild fire, wind damage or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you.

    E – Equipment: In the event of water damage, expert knowledge and state of the art equipment are paramount for effective drying and restoration. Trained SERVPRO of West Riverside City professionals use exceptional equipment and expertise to first create an environment favorable for drying and then to extract and eliminate moisture from the structure.

    F - Fire Damage: SERVPRO of West Riverside City has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 

    G – Guidelines: As one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry.

    H - Highly Trained: In addition to training at the regional level, SERVPRO developed the National Training Center to teach restoration and mitigation skills to Franchise Owners, employees, and insurance industry employees.

    I - Insurance Services: SERVPRO strives to maximize the satisfaction of insurance companies and customers by developing and managing business-to-business relationships within the insurance industry.

    J – Job: No job is too large for SERVPRO to handle. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.

    K – Knowledge: SERVPRO professionals are equipped with the knowledge to restore your property. SERVPRO Franchise Professionals are highly trained in property damage restoration, from initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certification.

    L – Local: SERVPRO of West Riverside City is a locally owned and operated business. We live and work in this community too, so we are close by and ready to respond immediately when you need cleaning or restoration services. 

    M – Mold: Any home or commercial property can quickly become infested with mold if a source of water is present. And mold can spread throughout a property in as little as 48 hours. If mold is found, we have the training, equipment, and expertise to remediate your mold infestation.

    N - National Network: SERVPRO of West Riverside City is part of a national network of over 1,650 Franchises, which allows us to respond quicker with more resources. 

    O - Odor Removal: As experts in deodorization, SERVPRO of West Riverside City Professionals are trained to identify and eliminate offensive odors.

    P - Property Restoration: Restoring property is the first priority of SERVPRO of West Riverside City. Customers appreciate the immediate response and should know that everything is being done to limit the damage.

    Q - Quick Response: In many cleaning and restoration situations, immediate action is needed. SERVPRO of West Riverside City provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    R - Restore First: SERVPRO of West Riverside City Professionals clean and restore property using specialized equipment and cleaning techniques. Their “restore first” mentality reduces interruption and gets customers back to their life.

    S - Storm Damage: Storms occur with little warning and can be devastating. Regardless of the type of storm, SERVPRO Franchise Professionals can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

    T – Trusted: SERVPRO is a Trusted Leader in the industry with over 1,650 Franchises.

    U - Upholstery Cleaning: Upholstery and carpet materials vary dramatically. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

    V – Vandalism: SERVPRO of West Riverside City will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry.

    W – Water Removal: Professionals at SERVPRO of West Riverside City are water removal and cleanup specialists and are ready to help when flooding or water leaks cause water damage. Crews quickly dry the property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure the property is dry and the job is done right.

    X – eXtraction: Water extraction removes the majority of the water from the home or property. By performing a thorough water extraction, SERVPRO Franchise Professionals help reduce the drying time which helps to prevent mold and secondary water damage.

    Y - Your Peace of Mind: The goal of SERVPRO of West Riverside City is to restore both the customer’s property and their peace of mind through timely mitigation.

    Z – oZone: SERVPRO of West Riverside City uses commercial grade ozone machines to eliminate odors in spaces. Ozone machines efficiently and effectively break down organic matter, killing the odor at its source.

    Understanding Homeowners Insurance for your Riverside Home

    8/5/2019 (Permalink)

    Make an appointment with with your agent yearly to ensure you have the proper coverage.

    First-time homeowners are faced with many realities of being “an adult,” and one of the things that comes with owning a new home is making sure you have proper insurance. But not all insurances are the same.

    Just because you have insurance on your home doesn’t mean you’re protected from everything that could happen. In fact, often with homeowner policies, there are some very common occurrences that might not be covered.

    Homeowners insurance differs from state to state, so to avoid making costly assumptions, it’s important to understand what’s included with your policy.

    Here in Riverside we see so many of our customers who do not understand their homeowner's policy. Here is a quick guide to how your policy may be explained. 

    As a homeowner, one of the most important aspects of your home isn’t something you use daily. And it isn’t something flashy you show off to friends. It’s your homeowner's insurance policy, and it protects you in more ways than you may think, helping you rebuild your home or repair damage that results from a covered loss.

    But, that’s not all. It can also help cover the costs of a lawsuit, help you pay for somewhere else to live when your home is uninhabitable and much more.

    Home insurance is typically very comprehensive, but all policies have exclusions and coverage limits. It’s vital to know what those are so you know what’s covered and what’s not. Fire damage? Typically covered. Flood damage? Typically not.

    With this guide, you can begin to understand what a typical home insurance policy covers. Just keep in mind that coverage varies from carrier to carrier, region to region and even policy to policy. Only your individual home policy can tell you the coverage you have and that which you don’t. For an even better understanding of your home policy coverage, review it with your local independent agent.

    What Home Insurance Covers The typical homeowner's insurance policy has six types of coverage. They are commonly known as:

    • Coverage A: Dwelling, for damage to your house that occurs due to covered losses, such as a fire. Following a covered loss, dwelling coverage helps you repair or rebuild your home, including the structures, such as a garage or a deck, attached to it.
    • Coverage B: Other Structures, for damage to other buildings or structures on your property that result from a covered loss, such as a tornado. This may include a detached garage, a barn or a fence.
    • Coverage C: Personal Property, for damage to or loss, including theft, of your personal belongings and possessions, such as jewelry, furniture, guns, and other valuables. If you experience a covered loss, this coverage will help you replace items up to the defined dollar limit in your policy. In certain instances, your belongings may be worth more than the typical home insurance policy covers. In this case, you may be able to purchase additional coverage through a process known as “scheduling valuables.” To help expedite a personal property claim, it helps to keep an updated home inventory of your belongings.
    • Coverage D: Additional Living Expenses, for costs incurred, up to your set policy limit, due to “loss of use” of your home, meaning your home has been damaged to the extent that you cannot live in it and you need to live elsewhere. This coverage helps you handle the costs of your temporary housing and related expenses.
    • Coverage E: Personal Liability, for damage to other people’s property for which you are responsible. This coverage may also help you handle legal costs and liability judgments resulting from a lawsuit, up to the defined dollar amounts outlined in your policy.
    • Coverage F: Medical Payments to Others, for bodily injuries to other people, such as a houseguest, that occur in your home or on your property. Like personal liability coverage, this coverage helps with the costs of a lawsuit or legal decision, up to your defined policy limits.

    Remember that, despite having all of these different types of coverage, you’re only covered up to the dollar amounts that you select and only for covered losses, as outlined in your policy. Typically, you can change these policy limits at any time if you’d like to purchase more coverage. This is a good idea if, for example, you’ve recently added on to your home, acquired some pricey personal belongings or made other updates to your property. If needed, you can also reduce your coverage, though always ensure you are adequately protected.

    What Home Insurance Doesn’t Cover

    It’s just as important to know what your homeowner's insurance doesn’t cover as it is to know what your home policy does cover. For starters, your policy does not cover any damage or repairs costing less than your deductible. It also does not cover any costs that exceed the coverage limits outlined in your policy. You are solely responsible for excess costs unless you have an umbrella policy to provide additional liability coverage for a covered loss.

    More than likely, your policy also does not cover routine maintenance and repairs, as well as damage due to animals, termites, floods, earthquakes, sinkholes, sewer backups, and other incidents. These are often considered non-covered losses. If you experience a non-covered loss, as outlined by your policy, you will be responsible for the costs.

    What Home Insurance May Cover

    Outside of the typical home insurance coverage, optional or separate coverage may be available from your carrier or from a different carrier. For example, you may be able to purchase earthquake or flood coverage separate from your homeowner's policy.

    Other coverage options are add-ons to your existing homeowner's insurance. These can include identity protection and equipment breakdown coverage, which covers the cost to repair or replace a range of appliances and other equipment, such as pool equipment, in your home. If this sounds similar to an extended appliance warranty, it is. The difference is that you can insure an array of appliances at once through this optional coverage rather than purchasing a separate warranty for each one.

    This guide is a starting point for understanding your home insurance policy. Your own policy may vary greatly from the descriptions above depending on the state where you live, your carrier, and the coverage you have selected. So take a close look at your policy by reviewing your documents or viewing your coverage online. Or, even better, sit down with a local insurance agent who can explain your coverage in detail, as well as discuss whether your policy provides adequate protection for your home, property, and belongings.

    From our friends at Safeco Insurance

    Renters Insurance

    According to Insurance Information Institute

    “Many renters are under the misconception that their landlord’s insurance policy will reimburse them if their personal property is damaged or destroyed, but that’s just not the case,” says Salvatore. “Fortunately, renters have a range of insurance options to choose from.”

    Renters insurance provides financial protection against damage to or loss of personal possessions due to hurricanes, fire, lightning, theft, explosion and other disasters listed in the policy. There is even coverage for water damage caused by burst pipes or a neighbor who forgets to shut off the water in the tub. Coverage is available on either an actual cash value basis (depreciated value) or for its replacement cost (no deduction for depreciation). Renters insurance does NOT cover flooding and earthquake, but separate policies can be purchased for these event

    Should You Board Up your Commercial Property After a Fire?

    7/31/2019 (Permalink)

    If your commercial property in Riverside, California, has experienced a fire, there are several reasons why you might want to board up structural damage or windows. In addition to keeping the external elements out of a building with fire damage, boarding up can also prevent additional losses due to looting and make the fire cleanup process easier. 

    Most full-service restoration specialists offer boarding-up services. Here are four reasons to board-up after a fire.

    1. There is still viable stock on the premises. If products that appear viable remain in the building, you should consider boarding up. These items may require assessment and cleaning and may not be fit for sale, but having them properly processed rather than stolen can be helpful for insurance purposes.

    2. You want to protect electronics and other valuables. Depending on the extent of the fire damage, you may be able to restore some electronics or other valuable property to working condition. Loss can be far more expensive than restoration or covered replacement.

    3. You need to keep out the elements. If the structure of your property has sustained extensive damage, you should try to keep the elements out. Exposure to additional water, wind, or sunlight can compound the damage caused by smoke residue and soot.

    4. You want to limit soot damage. It is generally a good idea to reduce foot traffic on the scene of a recent fire. When soot gets embedded into carpeting or upholstery, it can be much more difficult to restore these materials to a pre-fire condition.

    Talk to restoration experts at SERVPRO of West Riverside City, about whether boarding up is a good strategy for preventing loss and limiting damage after a fire. Your major concern is likely to be how to recover from fire damage as quickly and completely as possible. Preventing looting and exposure to the elements can make fire cleanup more successful. Don’t hesitate to call us (951) 351-8033.

    Have You Reviewed Your Insurance Policy Recently?

    7/29/2019 (Permalink)

    Avoid a gap in your coverage, contact your insurance agent to review your policy.

    Insurance policies are living documents. They can, and should be, changed periodically to accommodate changes in circumstances and needs of the policyholder.

    A home renovation or upgrade can affect the value of your home and the coverage you need, and may qualify you for additional discounts. Furthermore, if you insured your home for a certain amount when you bought it, the home may have increased in value significantly over the years, even without renovations. This could leave you with a gap in coverage, making it difficult to rebuild if the home is lost through fire or other disaster.

    Finding Available Discounts

    Ensuring you have adequate coverage is not the only reason to review your insurance policies at least once a year. It is worth doing to make sure you benefit from any available discounts. For example, you may qualify for a discount on your homeowners insurance if you have installed a security system, or a roof that is resistant to hail. Many people save more than 20 percent on premiums by bundling insurance – buying their auto, home, and life insurance policies from one insurance provider.

    Insurance companies are constantly creating new products and services to stand out and attract customers from other insurance companies. For those who qualify, some of these new features can save policyholders money in the long run.

    Update Home Inventory

    Your home inventory is a tool that your agent can use to determine the right level of coverage for your homeowners insurance. Plus, if you have a claim, having an up-to-date inventory will benefit you and get your claim paid faster. If you haven't done an inventory on your home in a while, we have some tips on where to start. If you have completed an inventory, right after the holidays are and ideal time to update! Be sure to share the updated home inventory with your agent when you're done.

    Right-Size Your Life Insurance

    Life insurance is not one-size-fits-all. Your coverage needs to evolve over time. If you don't have a policy yet, now is a great time to talk to your agent about what type of policy would best suit your needs (and your budget.) We have six things you should consider when you are looking at coverage. 

    If you do already have life insurance, is it working hard for you? Could you get more benefit out of your policy while you are still living? Maybe. Talk to your agent about the ways you can make your existing policy work for you and your family.

    Prepare for the Unexpected

    You try to be as prepared as possible, but you never know what is right around the corner. Prepare for unexpected risks with an umbrella policy. Umbrella earns its name because the coverage arches over your vehicle and homeowner's insurance to provide an extra layer of protection: it starts where vehicle and homeowner's insurance liability limits stop. You might be surprised by all the things umbrella policies cover for an affordable price. 

    Call Your Agent

    When was the last time you evaluated your coverage's with your agent? Your agent can do an annual review  and make sure you are covered where you need it (and aren't paying for coverage's you've outgrown). Life changes fast, make sure your insurance keeps up.  Contact your agent and schedule a brief review today.

    Like home maintenance, an annual insurance review is something that can go a long way to protecting what is likely your biggest investment. Your local agent will know the details of coverage for your neighborhood.

    When was the last time you reviewed or updated your homeowners insurance policy?

    Choosing the Right Biohazard Cleanup Service in Riverside

    7/22/2019 (Permalink)

    Biohazard cleanup requires professional equipment, following OSHA standards and disposing the waste, including blood, and bodily fluids safely.

    Always Choose Trained Professionals

  • Because it’s traumatic: No one should have to deal with the personal impact of cleaning up after the traumatic loss of a loved one. A professional SERVPRO can get a situation cleaned up quickly, compassionately and discreetly.
  • Because it’s safer: Federal regulations classify all human and animal remains, including blood, urine, feces, vomit and bodily fluids, as biohazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis and many more. The safe cleanup and removal of biohazardous materials involves extensive analysis and detailed work, and the use of state-of-the-art cleaning and odor removal technologies.
  • Need Biohazard Cleanup? Call Us Today – 951-351-8033

    Licensed Bonded & Insured

  • It is important to use licensed professionals because they conduct safe cleanup, removal and disposal of bio-hazardous waste. Additional considerations include being registered and compliant with OSHA and FEMA, federal agencies that oversee disasters and workplace safety. Cleanup crews will be coming into your home or the home of your loved one, so be sure the professional you choose is bonded and insured.
  • Approved Vendors for Most Major Insurance Companies

  • In most cases, insurance will cover much or all of the cost of traumatic even cleanup. You can minimize or eliminate your out-of-pocket expenses by working with licensed and bonded professionals such as SERVPRO of West Riverside City who will deal directly with insurance companies, saving you one more headache in this already difficult process.
  • We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup
  • Frequently Asked Questions (FAQ)

    Q. Can I just use my regular cleaning or janitorial service for biohazard cleanup of blood or bodily fluids?

    A: Not unless your regular cleaning or janitorial service has been properly trained and equipped to handle biohazard cleanup and waste such as blood or bodily fluids, and has a legal place to dispose of the recovered biohazardous waste.

    Q: Who pays for bio-recovery services?

    A: In many cases home, business or auto insurance will pay for bio-recovery services. Ultimately the property owner may be responsible for cost of the service.

    Q: Can I have an employee of my business clean the scene?

    A: Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to biohazard cleanup of blood spills without first:

  • Receiving Blood Borne Pathogen (bbp) training.
  • Having a written BBP exposure control plan.
  • Having been provided personal protective equipment.
  • Having been offered Hepatitis B vaccine and exposure evaluation and follow-up.
  • Being provided with a method to remove and properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.
  • For more information please visit:

  • Biohazard Cleanup & Restoration by SERVPRO
  • Biohazard Emergency Tips - Until Help Arrives
  • Trauma & Crime Scene
  • Vandalism & Graffiti
  • Environmental Protection Agency (EPA) Hazardous Waste Laws & Regulations Information
  • An ordinary cleaning crew is untrained in the cleanup of biohazard materials and crime scenes. The property affected by biohazard waste must be fully decontaminated to be habitable again.

    When selecting a vendor to provide biohazard cleaning services, first make sure the company complies with all OSHA standards, not only with the Bloodborne Pathogens program. OSHA regulations that must be followed during the cleanup include Personal Protective Equipment, Hazard Communication and Heat Illness, among others.

    Call SERVPRO of West Riverside City we can help.  951-351-8033. 

    SERVPRO has the Training and Resources to Handle your Commercial Water Damage

    7/17/2019 (Permalink)

    SERVPRO of West Riverside City handles not only residential damage and restoration, but commercial as well.

    Professional water damage restoration services, experts with the right combination of training and resources can quickly identify the problems plaguing your property, take steps to restore your property and belongings, and return the area to a safe, healthy space so that you can get back to work without unnecessary delay.

    At SERVPRO, we understand the damage that water or fire can do, and we are always ready to make it “Like it never even happened.” Our teams include restoration professionals trained in water damage restoration, applied structural drying, odor control, and upholstery and fabric cleaning. When you reach out to us for help, we do not hesitate. We move quickly to assess the situation and prevent further damage. We use our knowledge and specialized equipment to identify all the areas impacted by the water, including any hidden pockets of moisture.

    After identifying the source of the water, we will create a plan to effectively deal with the troubles at the scene. If water remains, we can use professional-grade pumps and vacuums to extract it before shifting to dehumidifiers and air movers as we carefully monitor the drying process to ensure that the structure and its contents are properly dried.

    We also begin working to clean and restore your belongings. With an expansive arsenal of professional tools and techniques, we can save items that many others would forsake, so you retain more of your property and reduce your replacement costs. We can also take steps to sanitize the location with antimicrobial treatments to prevent mold issues and deodorize the space to remove musty, unpleasant odors. We work diligently to restore your commercial facility to its preloss condition so that you can get back to business.

    Commercial Damage Levels

    There are three levels of commercial damage that are considered:

    Level 1

    Level 1 is a small commercial loss typically involving 15,000 square feet or less of affected floor space. If the facility was entirely affected, examples of a small commercial loss may include, but are not limited to, a stand-alone retail establishment, a small church, a daycare facility, a small shopping center, a small warehouse or manufacturing facility, or a stand-alone administrative building. A Level 1 loss can also be a small portion of a much larger structure.

    Level 2

    Level 2 is a midsize commercial loss typically involving 15,000 to 60,000 square feet of affected floor space. The building or buildings involved are usually multi-level or greatly divided spaces. If the facility was entirely affected, examples of a Level 2 loss may include, but are not limited to, a small multi-family property, a midsize church or school, a small shopping center, a multi-tenant administration facility, or a midsize warehouse or manufacturing facility. A Level 2 loss can also be just a portion of a much larger structure.

    Level 3

    Level 3 is a large commercial loss typically involving more than 60,000 square feet of affected floor space. The building or buildings involved will likely be large multi-level structures. If the facility was entirely affected, examples of a Level 3 loss can include, but are not limited to, a large church, hospital, school, or university; a large multi-family property; a mid- to high-rise retail or administration facility; a large industrial, manufacturing, or warehouse facility; or a large strip-style shopping center or shopping mall. This is the level at which it would be appropriate to refer to the project as a “large loss.”

    Once our team determines the level of loss, the property is further assessed, and a team of appropriate size is dispatched.

    Commercial Property owners and Property Managers are entrusted with keeping their businesses operational.  Facilities Managers rely on us to be ready for Whatever Happens.

    General Adjusters and Consulting firms from around the Inland Empire trust SERVPRO of West Riverside city with their most complex claims. Some of our specialties include

    • Small Office Buildings
    • Large Office/High-Rise Office Buildings
    • Apartment Buildings
    • Restaurants
    • Hotel/Motels
    • Commercial Reconstruction
    • Small Retail Stores
    • Large Retail/Big-Box Stores
    • High-Rise Residential
    • Manufacturing & Industrial
    • Government/Military
    • Universities
    • Schools
    • Restaurants
    • Commercial Disaster Recovery Services 

    We are available around the clock to get your business back up and running. Our expertise includes restoration services for fire and water damage. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services by calling SERVPRO of West Riverside City at 951-351- 8033.  

    Why Won't My Water Damage Mitigation Company Give Me an Estimate?

    7/15/2019 (Permalink)

    It's considered standard practice in the construction industry to expect an estimate of the cost prior to the work being performed. Why then would a Water Damage Mitigation Company refuse to provide an estimate?

    It saves money

    There are actually a number of reasons why estimates are not normally supplied for water damage drying and mitigation services. First and foremost, when a water damage loss or flood occurs to a property, time is of the essence. Even small delays in getting the mitigation and drying started can result in a substantial amount of additional damage, and associated cost, to the property. The Insurance Industry, which has spent countless billions of dollars paying water damage claims, does not require Mitigation Companies to provide a quote prior to performing the work. These Insurance Companies have learned that the delays associated to waiting for an estimate only increases the overall damage to the property as well as the amount the insurance company ends up paying out in damages.

    Additional / subsequent damage may be the property owner's responsibility

    The property owner's insurance policy typically includes a clause which places an obligation on the property owner to take action to mitigate further damages. This requires the property owner to protect the property from this further damage. In a water damage loss (pipe break, etc.) or flood, proper and timely drying and mitigation are considered necessary to stop secondary water damage. The water will continue to wick from wet building materials to dry materials, often in hidden locations such as inside wall cavities, etc., until there are no longer any dry materials thereby causing this secondary damage. Timely, professional mitigation initially slows and finally stops this process. If the property owner fails to mitigate a water loss in a timely manner, the Insurance Company can, and will, refuse to pay for any additional damage (secondary damage) caused by this delay. As a result, secondary property damage as a result of unnecessary delays while the property owner waits for price quotes could cost the property owner directly.

    It prevents delays that could result in mold

    In addition to secondary water damage, Mold contamination is also a factor. Delaying mitigation, even less than a day in some cases, can result in the beginning of mold growth. Once mold begins to grow, costs can skyrocket, increasing the overall job costs by 4 to sometimes 10 times what would have been necessary prior to mold contamination. Prompt, professional, and timely drying and mitigation is essential to reducing costs when a water damage loss or flood occurs. Any delays, even delays associated to getting estimates, generally only increase the overall cost.

    Water Damage estimates are inaccurate

    Last, it is virtually impossible for a Mitigation Company to accurately estimate the price of a water damage drying and mitigation job. There are too many variables that can affect the nature of the drying, and the time and labor that may be needed to properly dry out a building. As the property dries, water infiltration, by its very nature, will still continue to wick from wet to previously dry areas until the drying is complete. As well, different building materials dry out at different rates. For instance, drywall is more easily dried out when compared to plaster. Also the humidity and temperature within the home, as well as the weather conditions outside, can often affect the drying and mitigation services to your property. It is impossible for any professional Mitigation Company to predict where water will migrate during the drying process or how quickly the property will dry. This makes it impossible to provide any accurate estimate.

    Because of this, it is important to only use companies you know you can trust for your water damage drying and mitigation needs. SERVPRO is trusted by the Insurance Industry (both Insurance Adjusters and Agents), many Commercial Property Managers, and the local Real Estate Industry for their water damage drying and mitigation needs.

    Should you have a need for Water Damage Mitigation, please Contact Us today! We have crews available 24 / 7 to respond to Emergency Water Damage Claims.

    How to Handle Unexpected Water Damage in Riverside City

    7/10/2019 (Permalink)

    Unexpected water in your Riverside home or water in your business can cause a lot of problematic flood damage. It can ruin your possessions and the building you store them in. If you act quickly, you can mitigate water damage and your restoration efforts can be successful.

    Don’t treat flood damage lightly. Even if the water in your Riverside home is only a half an inch deep, it can be a breeding ground for unwanted mold. The growth of mold from water in your house can ruin walls, carpets, and flooring. Water damage can also cause mold that leads to poor air quality and respiratory illness like asthma. The key to keeping your house safe and mold-free is to mitigation water in your home or water in your business very quickly. Before doing any water cleanup or drying, call your insurance company and let them know what you plan to do about the flood damage. After speaking with your insurance, use these tips for mitigation and prevention any further water damage.

    Disconnect Power

    Remove and unplug any electronics in the vicinity of the water in your home. The quicker you do this, the more likely you can save them from being destroyed and get the water cleanup process started. If the water has risen past the level of electrical outlets, turn off power to the area of the building. Pull up carpets and underpadding that have flood damage. You can potential save carpets if you start the water cleanup, drying, and disinfectant process immediately. You probably won't be able to save the underpadding because of they act like a sponge and absorb large amounts of water.

    Water Cleanup

    Getting rid of the water quickly is important to mitigating the water damage. If you can't use a wet-vac because of a power issue, the old fashioned way works just fine. Grab some old towels and bucket to sop up as much water as you can. You can pour the water down the drain or out outside onto permeable surfaces. If the situation is more than you and your wet-vac can handle, consider renting a sump pump from a hardware store. The most important thing you can for water damage mitigation is to get rid of the water in your business fast and star the drying and restoration process.

    Dry the area

    Once the water is out of the way, it's helpful to utilize a dehumidifier and fans for drying. Open up all the windows and get the area dry as soon as possible. If drywall has been affected, you’ll need to cut away the areas that were damaged by the water to prevent mold. Take out the baseboards if they are not real wood, as they are probably not salvageable. If it was real wood, you might get lucky and be able to save them.

    Disinfecting

    After the water damaged area has dried out, you’ll want to use a strong disinfectant for restoration to rid the area of any bacteria that and contribute to mold growth. Make sure to include walls and furniture.

    Dispose of damaged items

    Rather than throwing everything into the dumpster, consider organizing the damaged goods into piles of recyclables and non-recyclables. This way, you can help alleviate pressure on landfills and do a little good for the environment. Contact your local waste management authorities to find out how to properly dispose of electronics, furniture, and drywall. Many materials can’t be thrown into the general trash for safety and environmental reasons, so find out the correct place to dispose of the water damaged items.

    It’s a nightmare to have to deal with water in the home or water in at your business, but by taking quick action, you can start the mitigation process and get the restoration done fast. Whether it's a broken pipe or a natural flood water, you can minimize the damage by acting quickly. Don’t forget to let your insurance company know what happened so they can give you the go-ahead for taking action. 

    Every water damage event is a little different and requires a unique solution, but the general process stays the same. So, before you risk further damaging the value of your home or facility by attempting to clean up the mess yourself, call your local SERVPRO of West Riverside City.  

    Calling SERVPRO of West Riverside City eases the restoration process. We are available 24 hours a day, 7 days a week.  We are here to help during holidays too!

    If you find yourself with water damage, call us today! 951-351-8033

    Summer guests? Need to clean your house? Here are some Tips

    7/8/2019 (Permalink)

    Spring seems to be the perfect time of the year for a deep cleaning home due to the change of the seasons. However, you may need to prepare for summer out of town guests. 

    The true of the matter is that cleaning could be the most boring task that needs to be done at home or could be the easiest, all depends of the way you arrange this tasks and the actions you take every day in order to have a clean and a cozy home.

    Every Riverside newer home or older home has its own unique characteristics and needs when it comes to straightening things up, there are a few basics that anyone can fall back on when it comes to cleaning.

    Kitchens, bathrooms, bedrooms, living areas, for washing, replacing, dusting, sorting…not sure where to start? Don’t feel overwhelmed, here are a few handy tips that you can also use as a check list to make your cleaning easier and fun than a summer breeze. We also recommend you have all the cleaning supplies you need beforehand so you won’t be tempted to put it off.

    Kitchen

    We recommend that you start cleaning something you like to see shiny so this task will be more appealing as you will see the results immediately.

    • Start cleaning inside and outside of refrigerator, and take the opportunity to throw out expired food products, since you will be emptying the shelves to clean them.
    • Clean stove and oven and wipe down microwave
    • Clean garbage disposal by freshening it with baking soda and/or citrus rinds
    • Finally Sweep and mop floors with a nice clean fragrance…Your done!

    Bathrooms

    This task could be one of those you would like to leave it to the last, but think of the idea of enter to your fresh and clean bathroom, having a nice bath or listening to your family saying…This is great and smells fantastic!!!

    • Wipe down shower and tub
    • Clean toilet, counter tops, and mirrors
    • Sweep and mop the floor

    Bedrooms

    In case you have many Bedrooms at home you can start with one per day so the task will be easy and you won’t get tired and overwhelm with the rest of the house cleaning.

    • Wash bedding
    • Wash pillows (or replace if needed it)
    • Make space in the closet for your guests

    Living Areas

    This kind of areas are the most used at home so we recommend you leave it for the last task so you can clean it and organize it properly.

    • Vacuum/sweep and mop floor
    • Polish furniture (You can start weekly with a piece so you don’t get tired doing it at once)
    • Dust electronics/media centers other.

    Throughout the House

    This tasks can be done one per day and depending of the amount of work needed it

    • Dust furniture surfaces and ceiling fans
    • Vacuum all carpets

    We also recommend to contact us, SERVPRO have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean, and comfortable living environment for you and your family.

    You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, our staff is equipped with the knowledge to restore your property. If you would like to schedule service for your home or business, please call today! SERVPRO of  West Riverside City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage. 

    Don’t wait, be ready to enjoy your fresh, clean home organizing the activities during the coming months with this useful checklist or by contacting us, don’t rush for spring or summer time we are here to bring you a hand!

    Call us if you would like your home professionally cleaned by SERVPRO of West Riverside City, we are here to help...let us do all the cleaning for you so you can feel rested and refreshed before your summer guests arrive!  

    Who Can You Call When your Commercial Business Experiences Water Damage

    7/3/2019 (Permalink)

    SERVPRO is a trusted and experienced commercial water damage restoration company that delivers quality customer service.

    As a commercial business owner, you know that any type of water damage can be detrimental to your business.

    It is crucial when faced with a water damage loss that you can resume normal operations as soon as possible to protect your business. If your business is forced to close until water damage repairs are complete your short-term losses will start to add up and your customers may find somewhere else to go which could cause you to lose their business long-term.

    SERVPRO can supply precisely that with our commercial water damage restoration services. The problems caused by water damage. Why is water damage such a problem? While water is vital to life, uncontrolled water that infiltrates spaces where it does not belong can do a great deal of harm. It can cause structural damage to your commercial facility and destroy the property, equipment, and inventory that you have stored inside it. It can also produce the ideal conditions for mold growth, setting the stage for a potentially hazardous mold infestation. In fact, unattended water damage can produce health hazards and liability issues that can leave your business vulnerable to lawsuits, so it is vital that the damage is dealt with properly. When water damage occurs, time is not your friend. Any delay in addressing it allows the damage process to continue, which is likely to increase both your losses and your restoration costs. The disruption triggered by water damage can also lead to lost productivity. After all, every hour that you spend working to restore your commercial space is an hour that you were not able to spend focused on what you do best. The solution that your business needs water damage can be a significant problem for your business, but it is one with a clear solution.

    SERVPRO of West Riverside City specializes in commercial water damage repair and can help ensure that damages are kept to a minimum, reducing your total losses. Commercial businesses have unique needs when it comes to water damage repairs and the best way to protect your business and its assets is to leave water damage repairs to the pros.

    What to Do If Your Property Floods

    When your commercial property is affected by water or flooding, the source of water needs to be addressed before water damage repairs can begin. Water damage can affect expensive or specialized equipment and inventory, and losses can quickly add up to thousands of dollars. If your property floods, quick action is necessary to mitigate the damage. SERVPRO of West Riverside City is always ready to respond.

    When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 

    However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 

    1. Malfunctioning sprinkler systems 

    Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

    2. Damaged appliances and equipment 

    This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 

    3. Broken pipes and plumbing 

    Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 

    4. Backed up sewer lines 

    This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 

    Choosing a Commercial Water Damage Repair Company

    Whenever your business is affected by water damage, a fast response is necessary. SERVPRO of West Riverside City provides emergency, 24/7 service and has the equipment and personnel it takes to get your business up and running quickly. SERVPRO is a trusted and experienced commercial water damage restoration company that delivers quality customer service and exceptional water damage repair service for commercial businesses.

    In an event of a disaster call SERVPRO of West Riverside City at 951-351-8033. Our SERVPRO team is available 24 hours a day, 7 days a week, 365 days a year!

    Lighting Fireworks in Riverside is Illegal this 4th of July Holiday

    7/1/2019 (Permalink)

    From our friends at CPSC: Fireworks are synonymous with our celebration of Independence Day. Yet, the thrill of fireworks can also bring pain. 

    Residents are urged to attend free July 4 fireworks shows at Mount Rubidoux or La Sierra Park. 

    It’s that time of year again! Outdoor barbecues, cook-outs, summer beach vacations, and of course, fireworks! Whether you’re celebrating in your red, white and blue this weekend, or just enjoying a little backyard BBQ, knowing the laws of fireworks in your area is really important.  

    ALL fireworks, including sparklers, are illegal in Riverside County. All fireworks are illegal because they cause serious injuries and very often, cause fires. Riverside County has very diverse terrain. The vegetation is very dry where fireworks can easily start a brush fire. Individuals who cause fires by using illegal fireworks will be held responsible for all suppression costs. These costs can run into the millions of dollars. Read more at the State Fire Marshal website.

    Residents are urged to attend free July 4 fireworks shows at Mount Rubidoux or La Sierra Park. Leaders warn ahead of July 4th, you can be fined $1,000.

    4th of July Fireworks Displays in Riverside and Neighboring Counties

    Many cities and communities in or near Riverside County provide spectacular fireworks displays for their residents.  The operators of these displays are licensed and have permits issued by the State Fire Marshal. 

    Since all fireworks are illegal in Riverside County - Let the experts entertain your family at one of these events throughout the South-land:

    RIVERSIDEFireworks at Mt. Rubidoux and La Sierra Park: Riverside

    RIVERSIDEJuly 4th Fireworks, Family Fest: Evergreen Memorial Historic Cemetery, Riverside

    From our Friends at  the U.S. Consumer Product Safety Commission

    Remember, fireworks can be dangerous, causing serious burn and eye injuries. You can help us prevent fireworks-related injuries and deaths. How? By working with a national, state or local organization where you live to promote fireworks safety in your community.

    Follow these safety tips when using fireworks in an area that allows fireworks: 

    • Never allow young children to play with or ignite fireworks.
    • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
    • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
    • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
    • Never try to re-light or pick up fireworks that have not ignited fully.
    • Never point or throw fireworks at another person.
    • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
    • Light fireworks one at a time, then move back quickly.
    • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
    • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
    • Make sure fireworks are legal

    The safest way to enjoy fireworks is to attend a public fireworks display put on by professionals. Those caught with illegal fireworks will be subject to fines, citation and/or arrest; including confiscation of all illegal fireworks. We urge you to leave the fireworks to the professionals!

    Help Is Here

    The team at SERVPRO of West Riverside City has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup.

    Remember, you know who to call when disaster strikes!  SERVPRO of West Riverside City 951-351-8033

    Summer is Here, Enjoy Summer Safely in Riverside!

    6/26/2019 (Permalink)

    Please review a few tips that can help ensure you have a safe enjoyable summer.

    Although we have already enjoyed several warm days here in Riverside, the official first day of summer is June 21th, 2019.   Please review a few tips that can help ensure you have a safe enjoyable summer.

    Your Home

    As we pack away winter coats there are some things you can do to prepare your home for the season: 

    •       Clean your refrigerator coils
    •       Change your air-conditioning filters
    •       Ensure your condensation line is clear of clogs and operating normally
    •       Inspect your driveway for any potential repairs needed
    •       Let out heat from the attic –high temperatures are a regular cause of mold
    •       Open windows to reduce moisture in your home
    •       Install screen doors; ensure the screens are in good condition
    •       Install reflective/tinted windows-this will protect your furnishing and reduce cooling costs!
    •       Add plants to your home-plants reduce toxins in the home and even offer health benefits!
    •       Secure your hose a safe distance from home, slow leaks has caused floods
    •      Inspect pool for any damage that may have occurred throughout the winter season

    Water Activities

    With temperatures rising in Riverside, this means a lot of us are all gearing up to take part in water activities and swimming! 

    We thought we would share some top water safety tips for you to remember before you jump in the water!

    1. Swim with a buddy. If possible, this is always the safest route no matter where you might be swimming.
    2. Parents, always watch your kids while they are in the pool. Disasters can happen so fast!
    3. Have a life jacket and first aid kit on hand. Getting in the habit of taking these things with you to swimming activities can be helpful.

    For more great water safety tips, visit the American Red Cross website.

    Grilling, Fire Pits, and Fire Works

    There is nothing like firing up the grill during the summer months! Did you know, summertime is the season for grill fires? A backyard barbecue can become dangerous quickly if proper safety precautions aren’t considered.  Consider the following tips to help ensure your summer celebrations are disaster-free!

    Bar B Q Fire Safety

    • Propane and charcoal BBQ grills should only be used outdoors.
    • Keep a 3 foot area clear on all sides of the grill...kids and pets, too!
    • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
    • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
    • Never leave your grill unattended.
    • When using a charcoal grill, let the coals completely cool before disposing in a metal container.
    • When disposing of any coals, please make sure you use a metal container and a lid, without anything piled on top of the lid!

    Don't you just love a fire pit?

    • Make sure your fire pit has a cover. It may be needed to extinguish the fire quickly and easily in the event of an emergency.
    • Look around the fire pit before lighting it.  Make sure there is nothing easily flammable near it...piles of dried leaves, firewood, tiki torches and/or their fluid.
    • Watch out for what you are adding to your fire pit.  Leaves, paper, magazines or cardboard can separate and send large fire filled pieces into the air, causing a fire elsewhere!
    • Not a bad idea to have a fire extinguisher and/or a hose with the water turned on, handy.

    Fire Works

    It’s firework season! According to the National Fire Protection Association (NFPA), an average of 18,500 fires are started every year by fireworks. This includes 1,300 structure fires, 300 vehicle fires, and 16,900 outside and other fires. “These fires caused an average of three deaths, 40 civilian injuries, and an average of $43 million in direct property damage,” says the NFPA.

    Do you think sparklers are the safe way to go? Nope: they account for about a fourth of emergency room fireworks injuries.

    Stay safe this summer by paying close attention to children at fireworks events, and avoiding the use of consumer fireworks.

    • Anyone using fireworks or standing nearby should wear protective eye-wear.
    • Do not try to re-light or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire.
    • Children should never pick up fireworks that may be left over as they may still be active.
    • The safest way to enjoy fireworks is to attend a public display conducted by trained professionals.

    Wishing you and your family a wonderful summer from SERVPRO of West Riverside City and please be safe!

    If fire does damage your home or business this summer, give us a call at 951-351-8033. SERVPRO of West Riverside City will make it "Like it never even happened."

    What Sets SERVPRO Apart for your Commercial needs

    6/24/2019 (Permalink)

    Let the professionals take the stress off your shoulders, we can make it "Like it never even happened."

    Here at SERVPRO of West Riverside City we often get the question of Why SERVPRO?  

    What is it that SERVPRO can do differently than all the other cleaning and restoration companies out there.

    The answer to those questions always start the same way, with the list of all the training and certifications held by SERVPRO employees, the systematic process that is used to manage different projects, and the support provided by corporate and the SERVPRO network.  While those are all valuable assets, what truly sets SERVPRO of West Riverside City apart is the people.  Between the office manager and our production team, the years of experience with SERVPRO is invaluable.  This experience provides them with all of the tools and knowledge necessary to handle projects of any type or size.  Whether its routine carpet cleaning or a large commercial water loss or fire damage, the crew at SERVPRO of West Riverside City has the experience to make it "Like it never even happened."

    Our Products

    When team SERVPRO of West Riverside City comes to clean up your home or business, we have a secret weapon that ensures we can make any disaster “Like it never even happened.” Well, make that DOZENS of secret weapons.

    SERVPRO stands out among its competitors, because we use our very own line of proprietary cleaning products. Those products are made to handle restoration work from fires to flood damage, biohazard to mold.

    By using our own cleaning agents, we know the exact ingredients in each one. This means our technicians can ensure they perform cleanup work safely and efficiently, with the very best results.

    A team of chemists and blenders creates 95 of these cleansers in-house at our corporate facility in Tennessee. The team relies on outside vendors to concoct about 45 more products. Those products from outside vendors still carry the SERVPRO guarantee of Quality Assurance and Quality Control, of course.

    Here is a list of the types of products we use:

  • Spotting Agents
  • Carpet & Upholstery Products
  • Wood & Leather Care Products
  • Decontamination Products
  • Deodorization Products
  • Ceiling & Wall Cleaning Products
  • Hard Floor Care Products
  • Specialty Products
  • Coatings & Sealant Products
  • SERVPRO has even created a line of environmentally friendly or “green” cleansers as part of the company’s efforts to better serve our clients and community.

    And while the products are created by SERVPRO’s corporate team, they’re used locally by our team here in the Inland Empire. Our technicians are trained to use each product in the safest, most effective way possible. Whether we’re simply cleaning your carpet, or cleaning up after a major sewage spill, you can rest assured we’re using the best possible tools to get the job done right.

    SERVPRO offers much more than just mitigation and restoration services.   We provide a wide range of both residential and commercial services.  No job is too complicated, too large or too intimidating.  From mold remediation, to bio-hazard cleanups and storm situations, we have tackled it all.  We are also “one stop shop” for all your cleaning needs.  

    Trained Technicians and Efficient Equipment

    The wisest business owner will seek expert help soon after the event. Failing to respond appropriately when water invades and saturates the structural components and the contents of your business can lead to progressive deterioration and increased expense when the work does begin. Lingering moisture also encourages mold growth with all the concerns that scenario brings. Our commitment to being Faster to any size disaster is why we complete projects to our customers’ satisfaction.

    When you first notice water damage in your Inland Valley business, act right away. Water is extremely destructive despite its many uses, and it must be traced to its source before extraction and drying. If the leak is not addressed the damage will recur. We bring decades of experience to your situation, able to diagnose the problem and devise a plan to eliminate it and the harm it causes. Our record of success proves why we are restoration industry leaders in our region.

    Removing water from your home and completing structural drying requires specialized equipment. The tools available to a homeowner are not the quality and capacity of those in our inventory. When we arrive at a work site, we have a full stock of commercial strength pumps, extractors, air movers, heaters, and dehumidifiers in our service vehicle. The proper tools make the process easier and faster, which is why SERVPRO can resolve even severe water losses rapidly.

    The best equipment cannot help unless the operators are skilled. Highly-qualified technicians are another reason why SERVPRO can take a water damage scenario from chaos to “Like it never even happened.” Our investments in both equipment and personnel set us apart, giving our customers the confidence to call upon us for help under many different circumstances and recommend our services to family and friends.

    A short response time is another factor when choosing a water damage restoration company. We are available by phone 24/7, why SERVPRO is the number you keep on speed dial. Since water damage needs remediation within 24 to 48 hours, our accessibility is the key to delivering the best outcome.

    Our professional approach, trained technicians, and advanced technology are why SERVPRO of West Riverside City is your trusted restoration resource. Call (951) 351-8300 to set up an appointment to evaluate your water loss.

    Summer Heat- How to protect Ourselves, our Workers, and Home

    6/19/2019 (Permalink)

    The human body is programmed to cool itself down when it gets too hot, usually by sweating.

    However, severe heat conditions can cause body temperatures to rise to dangerous levels. Without drinking enough water or resting in the shade, heat exhaustion or heat stroke may occur.

    Signs of Heat Exhaustion include:

  • Dizziness
  • Headache
  • Sweaty skin
  • Weakness
  • Cramps
  • Nausea, vomiting
  • Increased heart rate
  • Signs of Heat Stroke include:

  • Red, hot, dry skin
  • High temperature
  • Confusion
  • Convulsions
  • Fainting
  • Prepare Yourself Before Going Outside

  • Wear loose-fitting, light-colored clothing
  • Be sure to apply sunscreen
  • Wear sunglasses
  • Stay hydrated and limit alcohol and caffeine intake on those days.
  • Be aware and pay attention to signs of Heat exhaustion
  • If possible, limit your time outside on extremely hot days and stay indoors in the air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Staying hydrated will help you from experiencing heat exhaustion. Heat exhaustion can lead to heat stroke, which is life- threatening. Signs of heat stroke are high body temperature (103+), rapid and strong pulse, and possible unconsciousness.

    Car Safety is also important for your family and pets:

  • NEVER leave children or pets alone in hot vehicles! Heat can rise in a car, up to 20 degrees in just 10 minutes! 
  • Even with the windows rolled down, only minutes in a hot car can be deadly for your pet! NEVER leave your pets in the car!
  • If you see a kid in a hot car- act fast! You could save a life!
  • Heat related deaths ARE preventable! Look before you lock!
  • Source from Ready.Gov

    Preparing our Workers

    OSHA requires that employers provide workplaces free of any known safety hazards, and this includes protecting them from extreme heat. Here are some tips for establishing a heat illness prevention program:

  • Make sure workers are provided with enough water, rest and shade.
  • Allow new or returning workers to gradually increase workloads and take more frequent breaks as they acclimatize, or build a tolerance for working in the heat.
  • Train workers on signs and prevention of heat illness, and to keep an eye on fellow workers.
  • Consistently drink water every 15 minutes.
  • In order to cool down, find time to rest in shady areas.
  • Wear a hat and light-colored clothing.
  • If a worker becomes ill, a supervisor should be called immediately, followed by 911 if applicable. Make sure that someone is with the ill worker at all times until help arrives.

    This issue hits home for us, since SERVPRO of West Riverside City, technicians are constantly outdoors in the Inland Empire heat. Their safety and well-being is a priority at SERVPRO.

    For more information, please visit: OSHA

    Prepare Your Home

  • Install windows air conditioners snugly; insulate if necessary.
  • Check air-conditioning ducts for proper insulation.
  • Install temporary window reflectors (for use between windows and drapers), such as aluminum foil-covered cardboard, to reflect heat back outside.
  • Weather-strip doors and sills to keep cold air in. This can also help keep your electrical bill down in the summer months.
  • Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers. (Outdoor awning or louvers can reduce the heat that enters a home by up to 80 percent.)
  • SERVPRO of West Riverside City specializes in fire, water, and mold remediation. Our highly trained technicians are restoration professionals that use specialized equipment and techniques to properly remediate your home quickly and safely. We service the residents of Riverside county and surrounding counties. Contact our office staff if you have any questions about water or mold damage in your home or business area. Schedule a FREE Assessment at 951-351-8033

    June is National Pet Preparedness Month

    6/17/2019 (Permalink)

    June is National Pet Preparedness Month

    A little preparation goes a long way in an emergency and having a "go bag" will help you keep calm and evacuate quickly.  

    This is especially important if you have the added responsibility of pets.  Emergencies come in many forms, and they may require anything from a brief absence from your home to permanent evacuation. Each type of disaster requires different measures to keep your pets safe, so the best thing you can do for yourself and your pets is to be prepared. 

    If you already have a "go bag" or evacuation pack, use this month as an annual reminder to replace old food and medication and to update photos and emergency contact information.  

    If you haven't created a bag, use this list to help get you started:

    •  7 days worth of food (rotate regularly and if you use canned food, buy cans with a pop-top)
    • 7 days of bottled water (rotate regularly)
    • Medication (rotate regularly)
    • Food/water bowls
    • Extra collar, harness, and leash
    • Clean up supplies (pet cleaning solution and paper towels)
    • Plastic bags (to serve double duty as garbage and poop bags)
    • Flashlight
    • Blanket
    • Toys and chews
    • Carrier
    • Copies of medical records
    • Contact information for local veterinarians, pet friendly hotels and shelters, and out-of-town family members willing to take in your pets
    • Recent photo for making lost posters
    • First aid kit with pet-specific supplies

    For more information on preparing your canine family for natural disasters, visit the ASPCA web site.  

    Some things to Keep in Mind

    • Locate a veterinarian or animal hospital in the area where you may be seeking temporary shelter, in case your pet needs medical care. Add the contact information to your emergency kit.
    • If you are unable to return to your home right away, you may need to board your pet. Find out where pet boarding facilities are located.
    • Call your local emergency management office, animal shelter or animal control office to get advice and information.
    • Most boarding kennels, veterinarians and animal shelters will need your pet's medical records to make sure all vaccinations are current.
    • Create a buddy system in case you’re not home. Ask a trusted neighbor to check on your animals.
    • Make sure all pets wear collars and tags with up-to-date identification information. Your pet’s ID tag should contain his name, telephone number and any urgent medical needs. Be sure to also write your pet’s name, your name and contact information on your pet’s carrier.
    • The ASPCA recommends micro-chipping your pet as a more permanent form of identification. A microchip is implanted under the skin in the animal’s shoulder area, and can be read by a scanner at most animal shelters.
    • Get a Rescue Alert Sticker from ASPCA-This easy-to-use sticker will let people know that pets are inside your home. Make sure it is visible to rescue workers (we recommend placing it on or near your front door), and that it includes the types and number of pets in your home as well as the name and number of your veterinarian. If you must evacuate with your pets, and if time allows, write “EVACUATED” across the stickers. You can order a free emergency pet alert sticker for your home, ASPCA Free-pet-safety-pack and allow 6-8 weeks for delivery. Your local pet supply store may also sell similar stickers.
    • Store an emergency kit and leashes as close to an exit as possible. Make sure that everyone in the family knows where it is, and that it clearly labeled and easy to carry. 

    Tips for Large Animals

    If you have large animals such as horses, cattle, sheep, goats or pigs on your property, be sure to prepare before a disaster.

    • Ensure all animals have some form of identification.
    • Evacuate animals whenever possible. Map out primary and secondary routes in advance.
    • Make available vehicles and trailers needed for transporting and supporting each type of animal. Also make available experienced handlers and drivers.
    • Ensure destinations have food, water, veterinary care and handling equipment.
    • If evacuation is not possible, animal owners must decide whether to move large animals to shelter or turn them outside.

    Take extra time to observe livestock, looking for early signs of disease and injury. Severe cold-weather injuries or death primarily occur in the very young or in animals that are already debilitated.

    Animals suffering from frostbite don’t exhibit pain. It may be up to two weeks before the injury becomes evident as the damaged tissue starts to slough away. At that point, the injury should be treated as an open wound and a veterinarian should be consulted.

    Make sure your livestock has the following to help prevent cold-weather problems:

    • Plenty of dry bedding to insulate vulnerable udders, genitals and legs from the frozen ground and frigid winds
    • Windbreaks to keep animals safe from frigid conditions
    • Plenty of food and water

    Why SERVPRO is a better Choice in Riverside City

    6/13/2019 (Permalink)

    Let SERVPRO of West Riverside City prove we are the right team to help with your disaster. Call us and we can inspect your loss at no charge.

    What sets us apart from other restoration companies?

    We have a network of over 1700 other franchises and Disaster Relief teams that are ready to help your business get back in business 24/7. We don’t rely on phone answering services after normal business hours. If you call us between 5 pm and 8 am you will speak directly with one of our staff members. Our business hours are 24 hours a day 7 days a week 365 days a year. We understand the effects water damage can have on your business.  Our certified technicians will arrive on site and preform any emergency services necessary to minimize the damage to your commercial property. We will work directly with your insurance to relieve any added stress from you.

    We are Honest and Ethical

    Every consumer has at least one horror story about a company or sales person who has lied to them or stretched a bill to get an extra sale. SERVPRO of West Riverside City is determined to be an ethical company who is honest with our customers about situations and billing. When your home is disrupted by things like a washing machine overflow the last thing you need is to not feel like anyone is there to advocate for you with transparency and trust. If you should experience damage to your home call the team committed to working ethically for you, SERVPRO of West Riverside City

    Clean and Organized business

    Every evening- sometimes it is even in the middle of the night- we return to our facility after responding to a loss.  We clean all of the equipment, including the vans and trailers, so that when we respond to our next customer, we are clean, organized, and ready to spring into action!

    Why is this important?  When we enter your home or business, it is important that we are prepared to handle your needs immediately and efficiently.  We also treat your home or business like it is ours!  We believe everything should be fresh, tidy, organized, and ready to go- exactly what we would expect from someone responding to a situation at our home or business.

    We are committed to giving each client "White Glove" Service. As defined by the Merriam Webster Dictionary, "White Glove" means to be marked by special care or attention : meticulous.  As you can see- we fit that definition precisely! We are meticulous- even before we get to your property! 

    Call us today and we will provide "White Glove" service and make it "Like it never even happened"- and maybe even a bit better!

    Our Training and Technology

    At SERVPRO of West Riverside City we are using the latest in technology to help us perform mitigation services.

    Moisture mapping technology is used to give you the best options available to get you back to "Like it never even happened."

    We also do in house training on a regular basis to keep even our senior technicians fresh in the field. We look to organizations such as the Institute of Inspection Cleaning and Restoration Certification (IICRC) and Restoration Sciences Academy to learn proven techniques that work.

    Our biggest piece that sets us apart would be our detailed moisture mapping, documentation, and thorough inventory processes. We have great people who make these things work behind the scenes and it makes the difference if you were to compare.

    Our Process for Making, Processing and Settling an Insurance Claim

    Several features set SERVPRO apart from other mitigation and restoration companies. These distinctions should be clear to an insurance adjuster as well as homeowners. Here are four ways this company facilitates the process of making, processing and settling an insurance claim.

    1. Fast Response A fast response on the part of a mitigation and restoration company benefits clients and insurers. The sooner that damage can be professionally assessed, the sooner mitigation can start. A call response time of one hour, a four hour window for an on-site visit and an eight hour window for a verbal briefing can limit extensive primary and secondary damage.

    2. Accurate Estimates A company can make more accurate estimates by hiring certified professionals, relying on a national network of locations for training and maintaining data on locations. An insurance adjuster can use the Claims Information Center to obtain information about individual estimates and compare different companies, causes of loss and job files costs. All of this data adds up to more accurate estimates that account for mitigation and restoration.

    3. All-In-One Service Rather than working with separate mitigation and restoration companies, clients and insurers may prefer a one-stop shop. A company that handles the damage remediation process from start to finish can provide a more accurate estimate from the start. There will also be less need to worry about adjusting schedules or necessary tasks getting lost in the shuffle.

    4. Electronic Claims Service In addition to the aggregated data available through an electronic claims service, this portal can also make it easy for a restoration service and insurer to share information. This resource can speed up insurance claim processing and allow for faster settlements. All of these are ways in which SERVPRO, a national mitigation and restoration company with local and regional franchises, can support insurers and clients. Whether you are an insurance adjuster or homeowner in the Inland Empire area, you should consider hiring this Preferred Vendor for the best results.

    Examples of Biohazard and What To Do About Them

    6/13/2019 (Permalink)

    Biohazard is an umbrella term for biological materials that are a threat to living organisms.

    If you own or manage a Riverside commercial property, biohazards can pose serious harm. Not just to you, but anyone who frequents your establishment. Biohazards could show up almost anywhere. If you have commercial property it is extremely important to be cautious of this threat. However, some people may not know everything that the word biohazard encompasses and how to clean it up. It covers numerous materials. There are even levels of biohazard, each one presenting different threats.

    Examples of Biohazard

    There are different kinds of biohazard. It is possible that some of these examples will never present themselves in your building. Of course, that does not mean you are safe from harmful materials. Blood is a huge biohazard risk. This also includes anything that has come into contact with blood, or other bodily fluids. Bloodborne pathogens and fluids can lead to disease if they come into contact with someone. Animal bedding and animal waste are also threats. This is especially true if the animal is sick in anyway. Microbiological waste is another example of biohazard. Of course, this kind of threat is more common in labs. A threat that is common in medical settings is sharps waste. This includes needles, glass slides, and scalpels.

    While your Riverside commercial property may not be exposed to as many biohazards as other places, it is still exposed. It may not be obvious, but biohazards will be a threat no matter what.  SERVPRO of West Riverside City can clean it up safely and efficiently.

    Levels of Biohazard

    There are numerous levels of biohazard, four to be exact, with different threats. Level one includes E. Coli, Bacillus subtilis, and more. These materials are just a minimal threat to people and the environment. Level two includes HIV, Hepatitis B, and Salmonella. These have the possibility to make people extremely sick. Level two biohazards are contracted through contact with any infected materials or items. Level three includes tuberculosis and other airborne pathogens. They expose people to serious illnesses. Level four biohazards pose the highest threat levels. The diseases they cause have no treatments, and could even be life threatening. This includes the Ebola and Lassa viruses. For threats of this nature it is recommended to contact your nearest EPA office for help.

    What Do You Do About Them

    If there is biohazard exposure in your Andersonville commercial property you may have no idea what to do. It needs to be cleaned immediately, but most levels require specialty cleaning services. These services are trained to get rid of the problem quickly and efficiently. However, if you have no experience with this, you might not know who to call. SERVPRO of West River City is a 24/7 company that specializes in cleaning up many levels of biohazard exposure. We comply with health regulations and possess all of the equipment needed for safe disposal. We will decontaminate your building in the event of trauma, chemical spills, sewage backups, hoarding, and more. When it comes to biohazard, the substances must be cleaned up properly to prevent serious health risks. SERVPRO of West Riverside City will make sure this gets done so your Riverside building can go back to normal.  

    Always Choose Trained Professionals

  • Because it’s traumatic: No one should have to deal with the personal impact of cleaning up after the traumatic loss of a loved one. A professional SERVPRO can get a situation cleaned up quickly, compassionately and discreetly.
  • Because it’s safer: Federal regulations classify all human and animal remains, including blood, urine, feces, vomit and bodily fluids, as biohazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis and many more. The safe cleanup and removal of biohazardous materials involves extensive analysis and detailed work, and the use of state-of-the-art cleaning and odor removal technologies.
  • Need Biohazard Cleanup? Call Us Today – 951-351-8033

    Licensed Bonded & Insured

  • It is important to use licensed professionals because they conduct safe cleanup, removal and disposal of bio-hazardous waste. Additional considerations include being registered and compliant with OSHA and FEMA, federal agencies that oversee disasters and workplace safety. Cleanup crews will be coming into your home or the home of your loved one, so be sure the professional you choose is bonded and insured.
  • Approved Vendors for Most Major Insurance Companies

  • In most cases, insurance will cover much or all of the cost of traumatic event cleanup. You can minimize or eliminate your out-of-pocket expenses by working with licensed and bonded professionals such as SERVPRO of West Riverside City who will deal directly with insurance companies, saving you one more headache in this already difficult process.
  • We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup
  • Frequently Asked Questions (FAQ)

    Q. Can I just use my regular cleaning or janitorial service for biohazard cleanup of blood or bodily fluids?

    A: Not unless your regular cleaning or janitorial service has been properly trained and equipped to handle biohazard cleanup and waste such as blood or bodily fluids, and has a legal place to dispose of the recovered biohazardous waste.

    Q: Who pays for bio-recovery services?

    A: In many cases home, business or auto insurance will pay for bio-recovery services. Ultimately the property owner may be responsible for cost of the service.

    Q: Can I have an employee of my business clean the scene?

    A: Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to biohazard cleanup of blood spills without first:

  • Receiving Blood Borne Pathogen (bbp) training.
  • Having a written BBP exposure control plan.
  • Having been provided personal protective equipment.
  • Having been offered Hepatitis B vaccine and exposure evaluation and follow-up.
  • Being provided with a method to remove and properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.
  • For more information please visit:

  • Biohazard Cleanup & Restoration by SERVPRO
  • Biohazard Emergency Tips - Until Help Arrives
  • Trauma & Crime Scene
  • Vandalism & Graffiti
  • Centers for Disease Control & Prevention Biosafety
  • Environmental Protection Agency (EPA) Hazardous Waste Laws & Regulations Information
  • Does Bleach Remove Mold from your Riverside home?

    6/12/2019 (Permalink)

    For the best cleanup results and the lowest change of regrowth, contact a mold damage cleanup and remediation company.

    Consistent exposure to mold has a very negative effect on your family and your home or Business.  

    The negative consequences of mold exposure can easily go undetected and cause serious problems.

    A building owner or manager may want to know whether bleaching mold is an affordable and effective alternative to professional cleanup.

    Even if only a small amount of mold can be seen, it is likely you have a bigger problem below the surface.  

    Take action to remove the problem permanently and safely.  Here is what you need to know...

    Bleach can kill virtually every species of indoor mold that it comes into contact with.  However, using bleach only works if the mold is growing on non-porous materials like tile, tubs, and counter tops. That’s because bleach can’t penetrate porous materials such as wood and drywall. Using bleach on such materials can be deceiving because it will kill the mold above the surface, but mold below the surface will remain. Bleach can be useful but it can also cause damage; it's a harsh, corrosive chemical that gives off harsh fumes. There are safer alternatives.

    Cannot Eliminate Hyphae

     The multicellular filaments that form during mold growth often go deeper than the surface of a material. Disinfecting or sanitizing surfaces may not eliminate the presence of hyphae, or underlying root structures, and will not be effective for inhibiting future mold growth. If moisture levels remain high and food sources such as cellulose or dust are still available, mold that has been bleached may regrow on non-porous, semi-porous or porous surfaces.

    May Damage Materials

    A building owner or manager should consider the effects of cleaning solutions on any material supporting mold growth. Chlorine-based solutions may damage delicate materials. Oxygen-based formulas are gentler and safer, but are still not ideal for treating mold on most surfaces. Mold damage experts can recommend more effective fungicides to cleanup mold and inhibitors for prevention or will tear out and replace ruined materials. 

    Borax is a natural, white mineral powder that has a low toxicity and does not emit dangerous fumes.  It can be mixed with water to kill and remove mold because it is a natural mold inhibitor.  

    Vinegar is a mild acid that can kill 82% of mold species. It’s also natural and safe. Vinegar is non-toxic and doesn't emit dangerous fumes.

    Fungicides are more effective than bleach for stopping mold growth. Some treatments may require safety precautions. For the best fungus cleanup results and the lowest change of regrowth, building owners or managers should contact a mold damage cleanup and remediation company in Riverside, CA.

    Removing mold can be serious business.  When removing mold wear a respirator or face mask and cover your arms, legs and hands to avoid contact with mold spores. You should safely be able to take on bathroom mold or relatively small mold outbreaks in other areas if you take these precautions.  For larger problems, especially problems where hidden mold may be a problem, it’s probably wise to call a reputable professional. 

    Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate the process for a “typical” mold remediation infestation by a professional:

  • Inspection and Mold Damage Assessment
  • Mold Containment
  • Air Filtration
  • Removing Mold and Mold-Infested Materials
  • Cleaning Contents and Belongings
  • Restoration
  • SERVPRO of West Riverside City is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we’re locally owned and operated and can respond immediately to your emergency.  Call us at 951-351-8033, we are here to help!

    Why Do I Need Commercial Flood Insurance in Riverside City?

    6/10/2019 (Permalink)

    Be familiar with your coverage, talk to your insurance agent regarding your commercial property and flood damage.

    You may think you don’t need commercial flood insurance, especially if you live in a particularly dry area like Riverside, CA.

    You may think you don’t need commercial flood insurance, especially if you live in a particularly dry area of Riverside, CA. Yet you’d be surprised by the situations in which flood damage can strike, and leave you high and dry on coverage for damages. So what’s the deal with commercial insurance?

    To understand floods, you must know what makes a flood different from a rainstorm.

    1. Flood water is defined as accumulating from the ground up, as in the overflow from bodies of water, storm surges, blocked storm drains, and rain or snow melt that inundates ground that is ordinarily dry.
    2. Floods cover at least two properties or an area determined to be at least two acres.
    3. Flood damage is confined to buildings in which water and/or mud flow has infiltrated from the ground.

    What Flood Insurance Covers

    Insurance policies for floods protect business owners against losses to their buildings and what is stored in them.  You may already have a commercial property insurance policy, but this only covers water damage related to burst pipes or other such incidents. When floods happen from storms, melting snow, hurricanes, or other natural disasters, you need a separate flood policy to cover it. This policy will cover floodwater damage to:

    • Structural damage to walls, floors, and ceilings
    • Fixtures
    • Furniture
    • Inventory
    • Business property

    If a flood affects your property and these items or structures are damaged, then your commercial flood policy will generally cover the cost of replacing them with comparable items up to a certain point. An insurance adjuster will make necessary determinations regarding a claim, and the amount that may be awarded in compensation.

    What Flood Insurance Doesn’t Cover.

    Flood insurance doesn’t cover everything, though. Exemptions include loss of use and loss of revenue from having to close the business for any amount of time. If the business is operating with a mortgage from a federally insured or federally regulated lender, carrying flood insurance on the building is required by law. The same is true if the business is operating in an area that has been officially designated as an area at high risk for flooding. 

    Your policy usually won’t cover things such as:

    • Damaged currency
    • Mold and mildew damage, particularly if preventable
    • Economic losses due to business interruption
    • Cost of temporary premises or housing
    • Vehicle damage
    • External property, furnishings, and décor outside the commercial building

    Some of these items will be covered under a standard insurance policy for commercial properties.

    So I Need Both Flood and Commercial Insurance?

    Yes. Commercial insurance covers one type of water damage, while flood insurance covers an entirely different type of water damage. To be safe, especially if you live in an area prone to flooding, high levels of snow melt, or other natural disasters, you should attain both types of insurance. Many insurance companies will provide you with a quote on a package to combine the two, or discuss your options for purchasing each policy separately.

    If you experience a flooding in your Riverside commercial building, don’t despair, we can help.  We can take the stress off you by inspecting the damage, and identify the steps that should be taken depending on the type of damage.  We understand insurance policies and work closely with your insurance agent and adjuster.  Our goal at SERVPRO of West Riverside City is to make it “Like it never even happened.”  

    What is Containment and Why is it Important for Your Riverside Home and Buildings

    6/3/2019 (Permalink)

    This Riverside home experienced sewage leak, as you can see SERVPRO contained an area to avoid microorganisms from affecting the rest of the home.

    When it comes to the restoration and remediation industry, you quickly learn that remediation gets rid of the bad stuff while restoration replaces the good stuff.

    But often, little mention is given to the first part of the disaster relief team – containment. Yet, proper protocol says to first contain, then remediate and restore.

    So what is containment and why is it important? Specifically, containment is preventing something from escaping. The restoration professional is likely to encounter substances like mold, microbial (naturally occurring micro-organisms), toxin-producing pathogens, friable lead and asbestos. Most of these toxins are very small and can easily hitch a ride on normal air currents found in most buildings. Without containing these potentially toxic substances, at the source and within a confined area, they are likely to end up creating a significantly larger mess than first encountered and quickly saturate the air being inhaled by workers, homeowners and occupants of the affected buildings.

    The Value of Effective Containment

    For the homeowner:

  • Lessened health consequence
  • Less likely to be displaced
  • Shorter restoration time
  • Less property damage
  • No lost income
  • For the lessor:

  • Reduced liability
  • No loss of rental income
  • Lower repair costs
  • Property not devalued
  • For the insurer:

  • Lower liability
  • Reduced A.L.E.s
  • Lower cost of restoration
  • Quicker repair times
  • For the restoration company:

  • Showing you care drives sales
  • Helps manage work load
  • Lowers risks to employees
  • Lessens liability
  • Allows for faster turn times
  • Provides visible proof-of-work
  • May minimize re-clean, re-test
  • Within the protocols we use, there should be a very high value on containment because it alone has the ability to prevent further damage to health and property. It keeps a bad situation from getting worse. It puts a lid on it. Everything else addresses the aftermath.

    Containment is typically broken into two types: source and area containment.

    In talking about source containment, we can use an example of a broken water pipe. With water spewing everywhere, nobody in their right mind would even think about fixing and cleaning up the mess until the water valve was turned off first. That is source containment.

    For area containment, think of a quarantine room where someone sick is isolated. The point is not necessarily to keep the person inside, but to keep the pathogens contained and from escaping.

    In the first example, the water is quite visible. In the second, the pathogen is microscopic – invisible. This cloak of invisibility is probably the main reason some professionals don’t take containment so seriously. It is the perception that if you can’t see it, it doesn’t exist. 

    But it does exist. And in the case of some molds, just a slight breeze or vibration and they go into survival mode – spewing hundreds times more spores into the air. Without proper containment, the cost of the loss can increase dramatically. But the greater cost is in the potential health issues by carelessly allowing cross contamination. 

    Reducing the impact of tiny invisible airborne contaminants is exactly why containment is a valuable part of the protocol.

    If you will, picture each part of the mold protocol being a person, a specialist in charge of part of the disaster medical team. You would have a first responder (containment), a surgeon (remediation) and a physical therapist (restoration).  Each is tasked with a special function. The first responder stops the bleeding and gets the patient to the surgeon, who cuts away the damaged tissue and does the necessary surgery. The physical therapist gets the body working right again. 

    It is not uncommon to hear concern about reduced cleaning revenue due to better containment. Don’t do it ever! Not only is great containment going to endear you to your customer but the insurer and adjuster will appreciate that you prevented displacement which can cost them thousands of dollars. 

    As a restoration professional, containing the site should be of utmost concern for you and your employees. A safer work site always benefits the worker and the employer. Think lower workers compensation costs and liability costs.

    By effectively reducing the volume of mold spores by the use of source containment, testing is more likely to pass the first time out – reducing the cost of re-cleaning and testing a second time. The same holds true for effective area containment.

    While on this subject, the sequence of source containment and then area containment is important. By securing the site rapidly with source containment, you are avoiding mass propagation of mold spores while erecting area containment. There has already been some level of cross contamination prior to your arrival that will be addressed during remediation. Also, do not make the mistake of only source containment, as what’s behind the moldy surface will need to be contained when the wall is opened up. Don’t skip steps in protocol.

    At SERVPRO of West Riverside, we are prepared, alert and we will contain the problem as if someone’s life depended on it – as it very well may. 

    National CPR/AED Awareness Week

    5/30/2019 (Permalink)

    SERVPRO of West Riverside City would like to remind you that June 1- June 7 is National CPR and AED Awareness Week.

    The resolution was created by the American Heart Association, along with the American Red Cross and the National Safety Council and was passed by congress in 2007.

    Would you know what to do if someone needed help?

    Every second counts in cardiac arrest. Sudden cardiac arrest claims thousands of lives every year. Knowing when and how to perform CPR (Cardiopulmonary resuscitation) and use an AED (Automated External Defibrillator) can make the difference between life and death for someone suffering from cardiac arrest. The Red Cross recommends that households, businesses and schools receive training in CPR and use of an AED. This training can give them the knowledge and confidence to respond during an emergency situation with the skills that can save a life. Check with your town or the American Heart Association today to sign up for a course.

    Life can change in a matter of minutes which is why we know the best way to expect the unexpected is to be prepared. We think CPR and First Aid training is important in the work place for many reasons:

    • Having trained employees can make a substantial difference in your ability to maintain a safe work environment. They will be able to respond more quickly and effectively when medical emergencies occur.
    • This training and knowledge provides a sense of security and promotes a more confident work environment.
    • As staff becomes more prepared and responsive – they also become more aware of their surroundings and more likely to spot potential hazards. This inspires a ‘safety culture’.
    • 25% of all emergency room visits can be avoided with basic first aid and CPR certification.
    • Safety precautions and preparedness applies to ANY industry of ANY size. 
    • There are many local resources that can help you get CPR and First Aid Certified such as The Red Cross

    Statistics from our friends at HealthSafety.com

    (SCA)

    • Almost 300,000 casualties of out-of-hospital cardiac arrest are treated each year in the U.S.
    • Less than eight percent of people who suffer cardiac arrest outside the hospital survive.

    CPR

    • Less than one-third of out-of-hospital sudden cardiac arrest casualties receive bystander CPR.
    • Effective bystander CPR, provided immediately after sudden cardiac arrest, can double or triple a person’s chance of survival.

    Automated External Defibrillators (AEDs)

    • Unless CPR and defibrillation are provided within minutes of collapse, few attempts at resuscitation are successful.
    • Even if CPR is performed, defibrillation with an AED is required to stop the abnormal rhythm and restore a normal heart rhythm.
    • New technology has made AEDs simple and user-friendly. Clear audio and visual cues tell users what to do when using an AED and coach people through CPR. A shock is delivered only if the victim needs it.

    From American Heart Association:  Why Learn Hands-Only CPR?

    Cardiac arrest – an electrical malfunction in the heart that causes an irregular heartbeat (arrhythmia) and disrupts the ?ow of blood to the brain, lungs and other organs – is a leading cause of death. Each year, more than 350,000 EMS-assessed out-of-hospital cardiac arrests occur in the United States. When a person has a cardiac arrest, survival depends on immediately receiving CPR from someone nearby. According to the American Heart Association, about 90 percent of people who suffer out-of-hospital cardiac arrests die. CPR, especially if performed immediately, can double or triple a cardiac arrest victim’s chance of survival.

    Read the rest of the fact sheet from American Heart Association

    National CPR/AED Awareness Week

    Training

    If you are interested in taking a course to learn the lifesaving skills of CPR, first aid, and AED, use the Find A Course Tool to locate a Training Center near you.

    Try a Blended Learning Course: Many AHA lifesaving training courses are available online via OnlineAHA and eLearning.Heart.org. Courses that involve only cognitive learning can be completed entirely online. For courses that teach CPR, students must complete an in-person skills practice and testing session with an AHA Instructor after they complete the online portion. The Instructor will evaluate the student's skills and upon successful completion of both portions of the course, the student will receive a course completion card, valid for two years. See more information on blended learning and eLearning training.

    Red Cross training and certification meets the needs of workplace responders, professional rescuers, school staff and healthcare providers as well as the general public. Several courses are OSHA compliant. Check with your employer as to what class you need if you are taking training to fulfill a job requirement.

    SERVPRO of West Riverside City encourages all to be the difference for someone they love.  Chances are, you could be trying to save the life of your child, a spouse a friend or a workmate.  If an emergency arises, don't hesitate to call 911!   

    Let Us Protect You from Bio-Hazardous Contaminants

    5/29/2019 (Permalink)

    Let us protect you by using proper personal protection equipment and specially designed cleaning products to tackle the job

    Bio-hazard contaminants should be considered very dangerous as they can pose a serious health risk.

    SERVPRO of West Riverside City professionals are trained to safely and effectively removed bio-hazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO professionals help turn unsafe environments into clean, safe homes, and offices.

    We can clean any catastrophic issue from bodily fluids to blood borne pathogens.  No clean-up is too big or too small, we have the training and know-how to tackle any job.  Let us protect you by using proper personal protection equipment and specially designed cleaning products to tackle the job and get your home or business back to a safe and clean condition.  We even have special products and techniques to tackle any odor that may be associated with the damages.  

    Blood-borne Pathogens

    SERVPRO West Riverside City remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. Trained SERVPRO technicians thoroughly clean, disinfect, and deodorize the structure.

    Methamphetamine Labs

    Many of the chemicals used in the production of illegal drugs such as methamphetamine are volatile and can leave harmful residues throughout a structure. SERVPRO of West Riverside City follow federal and state guidelines to properly clean all surfaces.

    Crime Scene Residues

    From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO of West Riverside City can clean and restore your property and contents.

    Arson and Vandalism

    SERVPRO is recognized as leaders at helping property owners recover quickly from fire and water damage. SERVPRO also provides general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.

    Sewage Backup

    Sewage backups and black water intrusions are more than nasty, smelly deposits- these damages also introduce harmful microorganisms into a structure. SERVPRO remove the sewage, contaminants and moisture, disinfecting as they clean. SERVPRO help ensure the structure is properly cleaned, disinfected, and deodorized.

    What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.
  • What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
  •  Bio-hazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible. SERVPRO of West Riverside City has water damage restoration specialists and has specific training and expertise to safely remediate bio-hazard contaminants.

    SERVPRO of West Riverside City ensures that your home or business is clean, sanitary, and safe for all habitants after it has been affected with a hazardous waste material.

    We can help you, call us anytime, day or night.  951-351-8033

    The Dangers of Hoarding and How you Can Help

    5/27/2019 (Permalink)

    Chances are you’ve seen the television show Hoarders. If you haven’t, the basic premise is that a psychologist, a professional organizer, and cleaners go into an individual’s home and help clean up their hoard. When help arrives, the person in question is met with a deadline of some sort, whether it’s eviction, child protective services coming, adult protective services coming, or animal welfare coming and removing their children/themselves/their pets from the home. This show is fascinating to us because we can’t imagine anyone ever living like that. Unfortunately, it’s estimated that at least 2-6 percent of the population is affected by a hoarding disorder. The average age for hoarding is around 50, though it’s suggested that hoarding can appear as early as 11 to 15 years of age.

    Hoarding can cause a mess of a problems. Not only does it cause strain on relationships and mental health, it can cause an unhealthy living environment as well. Mold and mildew can become present under piles of things, especially with an unknown water leak. Piles of stuff could topple and seriously injure or even kill the individual(s) living in the home. However, one of the biggest safety concerns relating to hoarding is fire.

    The possibility of a fire in a home when hoarding is involved. Cooking becomes unsafe because of items piled high on counter tops or on the floor. If the individual in the home uses a heater, the heater could easily fall over and start a fire, or a pest could chew on electrical wiring.

    Hoarding also hinders first responders. If exits or doors are blocked, then they can’t get in the home to help the person in need. They won’t be able to move through the home in a swift manner and can even be trapped or injured by falling objects.

    When it comes to cleaning out the home, approach the situation with compassion and understanding. While some items in the home maybe trash to you, they could be valued possessions to a hoarder. Hoarding is related oftentimes to obsessive compulsive disorder (OCD) and anxiety. It can even be genetic.

    If family or friends come in to help clear a hoarder’s home, it’s usually met with great distress because often times they don’t get to choose what or what not to keep. If not dealt with in the proper way, within a few months a home could be packed to the brim again.

    So, what do you do if your loved one is a hoarder? How do you approach the situation? Here are four tips to get you started on helping your loved one.

  • Seek Professional Help – Try and find a therapist that specializes in hoarding, OCD or anxiety. They will help the individual understand how hoarding is affecting their life and how to develop healthy habits and abilities to combat it. However, make sure they are ready to make these changes. Don’t force them into seeking help if they aren’t ready.
  • Talk About Safety – Stress safety. They maybe more open to change if you express your concern for their well being and safety in a hoarded home.
  • Celebrate the Small Victories – Help the individual by setting small goals. Even if they take five hours to sort through and throw away a box, celebrate it! It’ll help them feel proud of what they’ve accomplished.
  • Hoards Can Have Bio-hazards – Hoarding situations oftentimes have bio-hazards such as animal and human waste, or animal remains. You can call SERVPRO of West Riverside City to help handle anything bio-hazardous.
  • Our team works compassionately with the home owner and his or her loved ones to clean and sanitize the scene, while health and/or mental health professionals tend to the affected person.

    It is our motto to always be there to help, day or night, we’ll be there. Just contact us and our professional staff can assist you with any questions.  Just give us a call: 951.351.8033.

    Commercial Properties in Riverside can Turn to SERVPRO for Flooding and Water Damage

    5/22/2019 (Permalink)

    Riverside School district flooding. SERVPRO of West Riverside was called to help with the clean up.

    Commercial Flooding and water damage events in Riverside area can be challenging.

    Commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. Many business owners understand that the business downtime can be more devastating to the property damage -- we understand that many times the most important thing to Riverside and surrounding city businesses is to get back in business . . . fast.

    Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    Water intrusion may be more severe in commercial buildings than in a residential setting and the effects can be more extensive. Many commercial structures have a larger volume of water entering the premises through plumbing supply lines and at a higher water pressure. The quantity of outgoing sewage is greater than a typical residence, as well. Also, commercial buildings tend to be of larger square footage than a home, so entry points for water intrusion through areas like the roof, exterior walls or windows are commensurately greater in number, as well.

    Water intrusion in commercial buildings can damage high-value equipment like computers and also building services such as HVAC, lighting, elevators and security equipment. Common long-term consequences of water damage like the growth of mold may be even more problematic than in a home due to the larger occupancy of a business or other commercial enterprise. When a greater number of people with a wider range of sensitivity are exposed to mold and bacteria spores, health impacts may be significantly magnified, perhaps leading to an enforced closure of the facility until the situation is fully remediated.

    Typical issues from water intrusion in the commercial environment include:

    • Water from roof leaks penetrating through ceilings. Chronic leakage through the roof may proceed unnoticed for long periods, hidden by suspended ceiling panels or in electrical or HVAC service areas above.
    • Ruptures of water supply lines typically release clean (white) water. Sewage backups or leaks in drain pipes release toxic (black) water that may be a bio-hazard and require evacuation of the premises.
    • Flooding from external sources can result from heavy rains, storms such as hurricanes, rapid snow melt or local overflowing lakes or rivers.
    • Moisture intrusion through the building envelope is typically more subtle. Humid outdoor air may be drawn in through structural cracks and gaps. Over a period, chronic dampness forms in spaces like wall voids, unventilated attics and service areas, spawning hidden mold growth that persists unseen.

    For professional remediation of water intrusion in commercial buildings and its secondary damages such as mold growth, contact SERVPRO of West Riverside City if water becomes an unwanted guest. 

    Emergencies can happen anytime and with the SERVPRO Ready Profile you can be prepared to handle those emergencies like a water intrusion caused by a broken pipe. For your FREE Emergency Ready Profile, contact the pros at SERVPRO of West Riverside City so we can make your property ready for whatever happens!

    About SERVPRO of West Riverside City

    SERVPRO of West Riverside city specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We can be reached at (951) 351-8033.

    Some Helpful Facts Regarding Business Fires

    5/22/2019 (Permalink)

    Call SERVPRO of West Riverside City, we can help get your business back up and running, recovery is possible!

    According to the U.S. Small Business Administration, as many as one in four businesses that suffer some kind of major disaster do not reopen afterward.

    It’s true, overcoming a major loss is extremely difficult, but with the right restoration company and team on your side, working hand-in-hand with your insurance company, the chance of your Riverside-area company surviving is pretty high!

    Depending on the size of the fire, and the amount of damage, some businesses that have come to SERVPRO for help have reopened just days after the fire happened. Thanks to innovations in smoke odor removal, fire damage restoration, and cleaning in general, it is possible for crews to start work nearly immediately after the fire department clears the scene, and have things back up and running in no time. Although, again, that all depends on the severity of the fire. But no matter the severity, recovery is possible!

    According to the National Fire Prevention Association, U.S. fire departments responded to about 3,300 office property fires per year between 2007 and 2011. Those fires resulted in about $112 million in property damage each year, and most were in business offices – and happened during business hours. However, the good news is the number of business fires was down a whopping 71 percent from 1980 to 2011.

    Here are some other stats from the NFPA:

    Time of Day

  • Peak time of day for office fires: Noon – 2p.m. (a.k.a. lunch time!)
  • 69% happened between 7 a.m. and 7 p.m.
  • The 31% that occurred between 7 p.m. and 7 a.m. caused 67% of recorded property damage, because they went undetected longer. This also highlights the need for automatic detection equipment and working sprinkler systems.
  • 19% of fires happened on weekends.
  • Cause of the Business Fires

  • 29% were caused by cooking equipment. However, just 6% of these fires caused actual property damage.
  • Intentionally-set fires caused the most direct property damage – 21%.
  • Electrical equipment is the second leading cause of office fires.
  • Just 2% of office fires start in a concealed space like an attic, in the ceiling, or in another conceals space. However, these fires accounted for 13% of the direct property damage.
  • Containment & Putting it Out

  • 4 out of 5 fires were confined to the room of origin.
  • 90% of fires were large enough to activate sprinklers, which were effective 88% of the time.
  • Deaths per 1,000 stores were 62% lower in offices equipped with sprinklers compared to those without.
  • Industrial/Manufacturing Facility Fires

    The NFPA also has statistics specific to manufacturing facilities. According to their research, there are about 37,000 fires at industrial or manufacturing facilities each year, resulting in 18 deaths, 279 injuries, and $1 billion in property damage. Heating equipment and stop tools were the leading cause – sparking 28 percent of the fires. Mechanical failure or malfunction caused 24 percent of the fires.

    The Best Way to Reduce a Business Interruption Following a Disaster to Your Business is to Plan Ahead for One

    As many as 50% of businesses never recover following a disaster, according to the latest industry research. SERVPRO of West Riverside can help you plan ahead for a disaster to minimize business interruption by developing an Emergency Ready Profile (ERP) for your business before one strikes. An ERP provides important contact and building information needed to begin a timely mitigation to help minimize how water and fire damage can affect your business. Benefits of an ERP include:

    -A no cost assessment of your facility which means there is no need to allocate funds, giving you a great value at no cost.

    -A concise profile document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

    -A guide to help you get back into your building following a disaster. This can help minimize the amount of time your business is inactive by having an immediate plan of action.

    -Establishes SERVPRO of West Riverside City as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and close by, when needed.

    -Identification of the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money.

    -Provides facility details such as shut-off valve locations, priority areas and priority contact information. Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

    Contact SERVPRO of West Riverside City to schedule your FREE Emergency Ready Profile today. 951-351-8033

    Part 2: May is Skin Cancer Awareness Month

    5/15/2019 (Permalink)

    Visit the Skin Cancer Foundation website for more valuable information.

    Here at SERVPRO we talk about protecting your home frequently.

    Our hope is that we can help you prevent most disasters and recover quickly from those that you can’t anticipate. We want where you live to be safe and healthy, but what about the home you can’t replace? Taking care of your body is even more important than homeowner tips, and that starts with your skin.

    It’s estimated that the number of new melanoma cases diagnosed in 2019 will increase by 7.7 percent-Stern, RS. Prevalence of a history of skin cancer in 2007.

    One in five Americans will develop skin cancer in the course of a lifetime- Stern, RS. Prevalence of a history of skin cancer in 2007.

    Over the past 31 years, more people have had skin cancer than all other cancers combined-Cancer Facts and Figures 2019. American Cancer Society. 

    Skin cancer isn’t reserved for the tanning bed regulars or the fair skinned. That being said, I just wanted to pass along some information from the Skin Cancer Foundation on how you can protect your skin in the midst of all these summer activities (and even in the off-season).

    Use a sunscreen of SPF 15 or higher whenever you spend time outdoors.

    • This applies to all outdoor activities: athletics, shopping, picnicking, walking or jogging, gardening, even waiting for a bus.
    • Use a broad spectrum (UVA/UVB) sunscreen with an SPF of 15 or higher every day. For extended outdoor activity, use a water-resistant broad spectrum (UVA/UVB) sunscreen with an SPF of 30 or higher.
    • Apply liberally and evenly to all exposed skin. The average adult in a bathing suit should use approximately one ounce of sunscreen per application. Not using enough will effectively reduce the product’s SPF and the protection you get.
    • Be sure to cover often-missed spots: lips, ears, around eyes, neck, scalp if hair is thinning, hands, and feet.
    • Reapply at least every 2 hours, more often if some of the product may have been removed while swimming, sweating, or towel-drying.
    • Choose a product that suits your skin and your activity. Sunscreens are available in lotion, gel, spray, cream, and stick forms. Some are labeled as water resistant, sweatproof, or especially for sports; as fragrance-free, hypoallergenic, or especially for sensitive skin or children.

    Cover up.

    • Wear long-sleeved shirts and long pants. Tightly woven fabrics and dark colors, such as deep blue and black, or bright colors, such as orange and red, offer more protection. If you can see light through a fabric, UV rays can get through too. Water makes fabrics more translucent, so do not rely on a wet T-shirt.
    • A broad-brimmed hat goes a long way toward preventing skin cancer in often-exposed areas like the neck, ears, scalp, and face. Opt for a 3-4 inch brim that extends all around the hat. Baseball caps and visors shade the face but leave neck, lower face, and ears exposed.
    • UV-blocking sunglasses with wraparound or large frames protect your eyelids and the sensitive skin around your eyes, common sites for skin cancer and sun-induced aging. Sunglasses also help reduce the risk of cataracts later in life.

    Seek the shade.

    • Be aware, however, that sunlight bouncing off reflective surfaces can reach you even beneath an umbrella or a tree. Never seek a tan.
    • There is no such thing as a healthy tan. A tan is the skin’s response to the sun’s damaging rays.

    Stay away from tanning parlors and artificial tanning devices.

    • The UV radiation emitted by indoor tanning lamps is many times more intense than natural sunlight. Dangers include burns, premature aging of the skin, and the increased risk of skin cancer.

    Protect your children and teach them sun safety at an early age.

    • Healthy habits are best learned young. Because skin damage occurs with each unprotected exposure and accumulates over the course of a lifetime, sun safety for children should be a priority.
    • Because many schools don’t allow students to use sunscreen or wear a hat outdoors during the school day without written permission from a physician, The Skin Cancer Foundation has created a sun protection form that parents and doctors can sign, allowing students to bring these items to school, apply and use as needed.

      Download the Sun Protection Form and ask your physician to sign it

    • During a typical school day,it’s not unusual for children to receive a significant amount of sun exposure. Children in elementary school typically have outdoor recess between 10 AM and 2 PM, a time when the sun is especially intense. Proper sun protection in childhood can drastically reduce the risk of developing skin cancer as an adult. Suffering just one blistering sunburn in childhood or adolescence more than doubles a person’s risk of developing melanoma, the deadliest form of skin cancer, later in life.

    SERVPRO of West Riverside City cares about YOU! 

    Part 1: May is Skin Cancer Awareness Month

    5/13/2019 (Permalink)

    UV exposure is the most preventable risk factor for skin cancer. During Skin Cancer Awareness Month, the American Academy of Dermatology is asking "Do You Use Protection?"

    And is encouraging you to practice safe sun every time you are outdoors. Seek shade, wear protective clothing, and use a broad-spectrum, water-resistant sunscreen with SPF 30+ to reduce your risk.

    Follow these tips to protect your skin from the sun's damaging ultraviolet rays and reduce your risk of skin cancer:

  • Seek shade when appropriate, remembering that the sun’s rays are strongest between 10 a.m. and 2 p.m. If your shadow is shorter than you are, seek shade.
  • Wear protective clothing, such as a lightweight long-sleeved shirt, pants, a wide-brimmed hat and sunglasses, when possible.
  • Generously apply a broad-spectrum, water-resistant sunscreen with an SPF of 30 or higher. Broad-spectrum sunscreen provides protection from both UVA and UVB rays.
  • Use sunscreen whenever you are going to be outside, even on cloudy days.
  • Apply enough sunscreen to cover all exposed skin. Most adults need about 1 ounce — or enough to fill a shot glass — to fully cover their body.
  • Don’t forget to apply to the tops of your feet, your neck, your ears and the top of your head.
  • When outdoors, reapply sunscreen every two hours, or after swimming or sweating.
  • Use extra caution near water, snow and sand, as they reflect the damaging rays of the sun, which can increase your chance of sunburn.
  • Avoid tanning beds. Ultraviolet light from tanning beds can cause skin cancer and premature skin aging.
  • Consider using a self-tanning product if you want to look tan, but continue to use sunscreen with it.
  • Perform regular skin self-exams to detect skin cancer early, when it’s most treatable, and see a board-certified dermatologist if you notice new or suspicious spots on your skin, or anything changing, itching or bleeding.
  • A tan is a sign that your skin has been injured. Whether you’re exposed to the sun’s UV rays or visit an indoor tanning salon, every time you tan, your skin is damaged. As this damage builds, you speed up the aging of your skin and increase your risk for all types of skin cancer, including melanoma, the deadliest form of skin cancer.

    How to select a sunscreen

    Do you know that some sunscreens can prevent sunburn, reduce your risk of getting skin cancer, and help prevent early signs of skin aging? 

  • Broad spectrum: The words "broad spectrum” means that the sunscreen can protect your skin from both types of harmful UV rays — the UVA rays and the UVB rays.
  • SPF 30 or higher: The American Academy of Dermatology recommends that you select a sunscreen with an SPF rating of 30 or higher.
  • Water resistant: Dermatologists also recommend that you look for the words "water resistant.” This tells you that the sunscreen will stay on wet or sweaty skin for a while before you need to reapply. Water resistance lasts either 40 or 80 minutes. Not all sunscreens offer water resistance.
  • How you apply your sunscreen also affects how well it protects you. You can find out how to get the most protection from your sunscreen by watching the Academy’s video “How to apply sunscreen”.

    How to apply sunscreen

    Sunscreen is safe and can protect your skin against skin cancer and premature aging. However, it is not as effective unless it's applied correctly. Follow these tips from dermatologists when applying sunscreen:

    1. Choose a sunscreen that has an SPF of 30 or higher, is water resistant, and provides broad-spectrum coverage, which means it protects you from UVA and UVB rays. Follow these helpful tips when selecting a sunscreen.
    2. Apply sunscreen generously before going outdoors. It takes approximately 15 minutes for your skin to absorb the sunscreen and protect you. If you wait until you are in the sun to apply sunscreen, your skin is unprotected and can burn.
    3. Apply enough sunscreen to cover all exposed skin. Most adults need about 1 ounce — or enough to fill a shot glass — to fully cover their body. Rub the sunscreen thoroughly into your skin.
    4. Apply sunscreen to all bare skin. Remember your neck, face, ears, tops of your feet and legs. For hard-to-reach areas like your back, ask someone to help you or use a spray sunscreen. If you have thinning hair, either apply sunscreen to your scalp or wear a wide-brimmed hat. To protect your lips, apply a lip balm with a SPF of at least 15.
    5. To remain protected when outdoors, reapply sunscreen every two hours, or immediately after swimming or sweating. People who get sunburned usually didn't use enough sunscreen, didn't reapply it after being in the sun, or used an expired product. Your skin is exposed to the sun's harmful UV rays every time you go outside, even on cloudy days and in the winter. So whether you are on vacation or taking a brisk fall walk in your neighborhood, remember to use sunscreen. For more skin cancer prevention tips, see a board-certified dermatologist.

    People who get sunburned  usually didn't use enough sunscreen, didn't reapply it after being in the sun, or used an expired product.

    Your skin is exposed to the sun's harmful UV rays every time you go outside, even on cloudy days and in the winter. So whether you are on vacation or taking a brisk fall walk in your neighborhood, remember to use sunscreen.

    For more skin cancer prevention tips, see a board-certified dermatologist.

    Wet Carpets? You Can Rely on SERVPRO of West Riverside City for Water Damaged Carpets!

    5/13/2019 (Permalink)

    We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays.

    A fast response is needed to salvage we carpet.

    When your experience a water main leak, or a kitchen appliance breaks down and floods the ground floor or a pipe cracks and leaks water, a fast response is needed. Residential water damage is very common, but it can escalate quickly, so speed is of the essence.  

    It applies in particular to fabrics and soft items. Furniture and carpets are often the most damaged objects after a flood because they soak up water so easily. The good news is that we can rescue these materials, as long as the water damage in your Riverside home is ‘clean.’ 

    Clean water is a liquid that is from an uncompromised source; a drinking supply, a household appliance (when not used with chemicals), or rainwater. If it gets into carpets, the IICRC certified experts at SERVPRO know just how to fix it. 

    The Drying Method 

    If a relatively controllable amount of water is quickly cleaned up and steps are taken to dry the sub floor surface, padding, and carpet, then the prevention of mold and mildew growth is high. Without moisture, the organic debris within the carpeting cannot sustain mold growth.

    There are three ways to dry a water damaged carpet – in place, partially lifted, or fully lifted. The technique used in your home depends on the degree of water intrusion. In the case of mild flooding, only the top fibers are wet, and the carpet remains in place. 

    Lifting equipment gets used when there is a high chance of water damage to the under flooring as well. The top fibers can be dried out with dehumidifiers (which extract water vapor from the material), but the sub floor is closer to the ground and less accessible. 

     At SERVPRO, we normally lift (float) the carpet a few inches off the ground and suspend there. It allows the technicians to place portable fans and air movers underneath. They direct the clean, dry air from the dehumidifiers beneath the carpet and speed up the drying process. 

    The Repair Process 

    In some cases, the water causes the backing of the carpet to come loose. It is something that we may be able to fix if the problem is limited to small sections of the floor. If the structure of the carpet is in an extremely unsuitable condition, we would advise a full replacement. 

    Natural fibers usually respond very well to drying, as long as the issue is addressed quickly. However, if the water intrusion originated from a ‘black’ source (containing sewage or chemicals), there is no chance of repair. It is not safe to retain the flooring, and it requires removal, but this is a relatively uncommon situation.  Wall-to-wall carpeting must first be released from the tack boards. SERVPRO technicians can work with the carpets and padding to ensure complete drying by utilizing special pumps, wet-vacs, and dehumidifiers. This drying out process may take from several days to several weeks depending on the amount of water intrusion and the speed of extraction. Evaporation can only go so fast though we expedite the process with state of the art dehumidifiers. 

    Now that we have dried the carpets and area, do we need to clean them and why?

    Yes, even though you have taken all the right measures to correctly dry out your carpets after having experienced water damage, you still really should make the effort to clean your carpets. Cleaning can be completed by steam cleaning them and by cleaning the back of the carpet with a disinfectant to stymie the growth of mold. 

    Do we need to sanitize the carpets after we try to dry them? 

    Of course, by having SERVPRO spray an antimicrobial product to the carpet and the padding (if it was rescued) it will lessen the chance of infections and diseases. If the carpets were covered with contaminated sewage or ground rising water, called Black Water, there is only one option. Our technicians will safely wrap and dispose of the carpet and padding and then proceed to sanitize the sub floor. 

    When the extent of water damage to a carpet encompasses a large area, the best call is to SERVPRO. Our skilled IICRC trained technicians will utilize all the equipment and expertise required to restore your carpet "Like it never even happened."

    SERVPRO of West Riverside City is a local water damage cleanup and repair service. We help homeowners in the Riverside area and surrounding cities to restore their properties after flooding and residential leaks. Our repairs are fast, effective, and leave homes spotless.

     Flooding or Water Damage? Call Us Today – (951) 351-8033

    24-Hour Emergency Water Removal Service

    Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Riverside residents can expect an immediate response time, day or night.

    Why Can you Turn to SERVPRO of West Riverside City

    5/13/2019 (Permalink)

    SERVPRO of West Riverside City is always here to help! Call us 24/7 at 951-351-8033.

    Why should I choose a professional restoration company for water intrusion/ damage?

  • Homeowners and business owners should not risk doing the work themselves as there may hidden water or moisture that can go undetected to the untrained eye. Taking into account that mold growth can occur in as little as 24-48 hours in the presence of moisture, undetected water damage can pose long term problems if not properly handled.
  • Due to the potential hazards associated with water-related damage, moisture and water should be handled by properly trained and equipped professionals to ensure complete and necessary drying to prevent future harm, extensive structural damage and possible contamination.
  • Improper cleanup could hinder property re-sale value.
  • Professional restoration companies have essential tools and techniques to measure moisture in the area to ensure proper and complete drying in a timely manner.
  • Water technicians should be fully aware of water or moisture-related characteristics to locate leaks or water damaged areas that may otherwise go unnoticed.
  • Homes and other properties are large and often expensive assets. Why run the risks associated with improper drying, deodorizing and disinfecting which can lead to potential secondary structural damage? Help protect your property’s value by calling the professionals at SERVPRO of West Riverside City.
  • Why should I choose SERVPRO of West Riverside City for water cleanup and restoration?

  • SERVPRO of West Riverside City recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO of West Riverside City is available for emergency response 24 hours a day, 365 days a year.
  • Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO of West Riverside City applies their industry knowledge, training and understanding of how relative humidity, temperature, vapor pressure and air movement influence drying conditions.
  • Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO of West Riverside City is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
  • SERVPRO of West Riverside City offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by moisture. SERVPRO Technicians work diligently to try and return personal contents to preloss conditions.
  • SERVPRO of West Riverside City works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. At SERVPRO of West Riverside City, we know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
  • Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!
  • Call SERVPRO of West Riverside City today at 951-351-8033. No water damage is too big or too small. 

    SERVPRO of West Riverside City Supports March of Dimes Walk in Jurupa Valley

    5/9/2019 (Permalink)

    Visit our March of Dimes Web page or Face book page to donate.

    Why We are Fighting for Healthy Families

    About half a million babies are born premature or with birth defects in the U.S. each year. 

    SERVPRO of West Riverside City participated to help all moms and families experience the joy of a healthy baby. With nearly 4 million babies born each year, we have a lot of work to do to help them all. The funds raised enable March of Dimes to support research, lead programs and provide education and advocacy that truly makes a difference to families in our community and across the country. If you believe, like we do, that every baby deserves the best possible start, please make a donation to support this community effort. Together we can fight for the health of all moms and babies.

    SERVPRO joined our Executive Team Networking group in this initiative.  The walk took place on Saturday, May 4th…(yes, the force was with us!).  We took the 5K walk, although there was also a family 3K walk.  Our mascot, Ellie also joined us.  She was proud to sport a March of Dimes purple t-shirt.  Check in for the event was at 8:00 a.m. and the activities began at 9 a.m. at Rancho Jurupa Park in Jurupa Valley. Parking was free for participants. Several vendors, music, snacks and water were provided at this event.

    March of Dimes is the leading nonprofit organization for pregnancy and baby health, devoted to improving the lives of the nearly 4 million babies born yearly in the United States through research, education, support, and advocacy.

    This year, several area sponsors participated to make the event possible. American Medical Response, KMart, Famous Footwear,  Big 5, Ontario International Airport, Loma Linda University Medical Center and United Airlines are just a few of the companies dedicated to helping March of Dimes bring the March for Babies event back to the Inland Empire.

    SERVPRO got involved this year thanks to our E Team March of Dimes advocate Ricki Hill. March of Dimes chapter staff and volunteers invest time and resources in local programs and activities in all 50 states, playing a vital role in improving maternal and child health in their communities. As respected leaders in the field of maternal and child health, the March of Dimes is uniquely positioned to partner with local and state public and private health care systems and organizations to enhance and expand the services available to women and their families.

    Chapter staff and volunteers partner with local health agencies, community-based organizations, professional associations, hospitals and others to determine the most pressing maternal and child health needs and to develop a multiyear strategic plan that will positively impact the health status of communities. Staff and volunteers then work to enhance and expand community services, and to improve systems of care for mothers, babies and their families through leadership, educational programs and community grants.

    Ensuring that women have access to prenatal care and services throughout their pregnancy is a vital role that the March of Dimes plays in communities. Whether bringing high-quality, evidence-based interventions and health care to underserved areas or striving for increased services for pregnant women to help them adopt healthy behaviors, March of Dimes staff and volunteers strategically focus resources and funding in the areas with the most need and potential for impact.

    In partnership with community organizations, the March of Dimes encourages expansion of services for pregnant women, including care coordination, home visiting services and maternal medical homes to help moms-to-be access the services they need to have healthier pregnancies and babies. To address factors known to increase a woman’s risk of a poor birth outcome, March of Dimes supports targeted programs aimed at smoking cessation, diabetes management and expansion of substance abuse prevention programs during pregnancy.

    Although many instances of preterm birth have no known cause, certain factors are known to increase a woman’s risk of having a premature baby. Chronic medical conditions, like diabetes, obesity and high blood pressure, can increase risk, as can using alcohol, tobacco and other drugs during pregnancy. After assessing their local needs, chapters provide training, education and support for various programs to reduce these risks in the populations they serve. In 2014, chapters reached more than 5,600 professionals with information, training and program support and impacted more than 25,000 women.

    Quitting smoking is an important change a pregnant woman can make to improve her health and the health of her baby. Smoking in pregnancy increases a woman’s risk of preterm labor, low birth weight and other serious pregnancy complications. Chapters invested in 20 grants totaling $346,753 to support smoking cessation services for pregnant women. 

    In 2014, chapters also awarded 16 grants totaling $181,906 for alcohol and substance abuse services to help programs screen women and provide education and case management. 

    SERVPRO is passionate about serving the community - especially those that support children and families. Whether through infant loss, miscarriage, birth defects or premature birth, March of Dimes has directly impacted the lives of many, my team and the clients we serve. They are an organization fighting for the health of all mothers and babies and we couldn't be prouder to support them. Join us in our fight! $10 or $20 may not mean much to you, but could mean the world to a family in need.

    You can donate by accessing our Facebook page or our March of Dimes page:

    March of Dimes

    Facebook

    Emergency Preparedness for Kids in Riverside City

    5/8/2019 (Permalink)

    Disaster Effects Everyone.  And so it take everyone - youth, parents, and community members to help prepare.

    Parents Get Your Kids On Your Team!

    Preparing for emergencies shouldn't fall on your shoulders alone. Young children and teens alike need to be part of the process — for their own safety and sense of empowerment.

  • Work together to build an emergency kit.
  • Sit down as a family to talk about your communications plan.
  • Role-play what you would do during a disaster.
  • Hold fire drills in your house.
  • Games- Be a Hero!

    Disaster Master

    Get ready for some serious adventure! Step into the heart of the action as you help the Heroes face everything from home fires to earthquakes. What should they do? Make the right choice and earn points to get to the next level. Make the wrong choice and watch out! Winners get their own graphic novel!  Click the link to play the game

    Play the Disaster Master Game

    Build a Kit

    You're on a mission! Go through different locations with Gayle and her friends to find what you need for an emergency kit. Will you pick the correct items? Have fun and build a checklist along the way. Hurry! Your family is counting on you.

    Play the Build a Kit Game

    What are WEAs

    Wireless Emergency Alerts (WEAs) are emergency messages sent to cell phones by authorized government agencies to let you know about dangerous weather conditions, emergencies, and other local hazards.

    • Read the alert
    • Take action
    • Follow the directions

    Emergency Checklist for Kids

    Electricity lights up our world! Think of all the ways we rely on electricity: keeping food fresh, cooking meals, and getting information through the internet or TV. It keeps us warm in the winter, cool in the summer, and connected with each other year round. Oftentimes, we use electricity to play and have fun! Are you and your family ready if disaster strikes and your home is without power?

    Help your family build an emergency kit! Collect these items and keep them together in a safe place that you can find easily. Make sure you have enough supplies to last for at least three days!

    Emergency Supplies List

  • 3-day supply of non-perishable food (dried fruit, canned tuna fish, peanut butter, etc.)
  • Can opener
  • First aid kit
  • Sleeping bag or warm blanket for everyone in your family
  • Change of clothes to last 3 days, including sturdy shoes; consider the weather where you live
  • Matches in a waterproof container (let a grown up handle these)
  • Toothbrush, toothpaste, soap
  • Paper plates, plastic cups and utensils, paper towels
  • Water – at least a gallon per person, per day
  • Battery-powered or hand-cranked radio with extra batteries
  • Flashlights with extra batteries
  • Cell phone with charger, extra battery and solar charger
  • Whistle to signal for help
  • Local maps
  • Pet supplies
  • Baby supplies
  • Books, games or puzzles
  • A favorite stuffed animal or blanket
  • Go on a quest with your family! Create a scavenger hunt! Make planning fun!

    Helping Children Cope

    Disasters can leave children and teens feeling frightened, confused and insecure. And kids' responses can be quite varied. It's important to not only recognize these reactions, but also help children cope with their emotions.

    You are their biggest influence.

    When you can manage your own feelings, you can make disasters less traumatic for your kids.

    • Encourage dialogue. Listen to your kids. Ask them about their feelings. Validate their concerns.

    • Answer questions. Give just the amount of information you feel your child needs. Clarify misunderstandings about risk and danger.

    • Be calm, be reassuring. Discuss concrete plans for safety. Have children and teens contribute to the family's recovery plan.

    • Shut off the TV! News coverage of disasters creates confusion and anxiety. Repeated images may lead younger kids to believe the event is recurring. If your children do watch TV or use the Internet, be with them to talk and answer questions.

    • Find support. Whether you turn to friends, family, community organizations or faith-based institutions, building support networks can help you cope, which will in turn help your children cope.

    For many kids, reactions to disasters are brief. But some children can be at risk for more enduring psychological distress. Three risk factors for this longer-lasting response are:

  • Direct exposure to the disaster such as being evacuated, observing injuries of others, or experiencing injury
  • Loss/grief relating to the death or serious injury of family or friends
  • On-going stress from secondary effects, such as temporary housing, loss of social networks, loss of personal property, or parent's unemployment
  • Responding to an emergency is one thing …
    what's the best way to respond to your
    child during or after a disaster?

    Resources

    Listen, Protect and Connect: a Psychological First Aid Series for parents and childrenteachers, and families and neighbors.

    Travel Safety Tips for your Pet

    5/6/2019 (Permalink)

    Our Mascot Ellie enjoys vacationing by the beach!

    For some pet parents, a trip is no fun if the four-legged members of the family can’t come along.

    But traveling can be highly stressful, both for you and your pets. If you’re planning to take a trip with pets in tow, we have some tips to help ensure a safe and comfortable journey for everyone.

    Remember, no matter where you’re headed or how you plan to get there, make sure your pet is microchipped for identification and wears a collar and tag imprinted with your name, phone number and any relevant contact information. It’s a good idea for your pet’s collar to also include a temporary travel tag with your cell phone and destination phone number for the duration of your trip.

    Traveling by plane?

    Unless your furry friend is small enough to ride under your seat, it’s best to avoid air travel with your pets. If you must bring your pet along on the flight, here are a few suggestions to keep your pet safe while flying the friendly skies.

    • Book a direct flight whenever possible. This will decrease the chances that your pet is left on the tarmac during extreme weather conditions or mishandled by baggage personnel during a layover.
    • Make an appointment with your pet’s veterinarian for a checkup. Prior to your trip, make sure your pet’s vaccinations are up-to-date and obtain a health certificate from your veterinarian dated within 10 days of your departure. Tranquilizing your pet is generally not recommended as it could hamper his or her breathing, so use this time to check with your veterinarian for ways to relax your pet if you suspect he or she may become afraid, anxious or uncomfortable mid-flight. For travel outside of the continental United States, additional planning and health care requirements may be necessary. Contact the foreign office of the country you are traveling to for more information.
    • Purchase a USDA-approved shipping crate. The crate should be large enough for your pet to stand, sit and turn around in comfortably, and lined with some type of bedding—shredded paper or towels—to absorb accidents. Prior to your trip, tape a small pouch of dried food outside the crate so airline personnel will be able to feed your pet in case he or she gets hungry during a layover. The night before you leave, freeze a small dish or tray of water for your pet. This way, it can’t spill during loading and will melt by the time he or she is thirsty. Make sure the crate door is securely closed, but not locked, so that airline personnel can open it in case of an emergency.
    • Make sure your pet’s crate has proper identification. Mark the crate with the words “Live Animal,” as well as with your name, cell phone and destination phone number, and a photo of your pet. Should your pet escape from the carrier, this could be a lifesaver. You should also carry a photograph of your pet.
    • Tell every airline employee you encounter—on the ground and in the air—that you are traveling with a pet in the cargo hold. This way, they'll be ready if any additional considerations or attention is needed. If the plane is delayed, or if you have any concerns about the welfare of your pet, insist that airline personnel check the animal whenever feasible. In certain situations, removing the animal from the cargo hold and deplaning may be warranted.

    Taking a Road Trip?

    Traveling with a pet by car involves more than just loading the animal in the back seat and motoring off, especially if you will be driving long distances or plan to be away for a long time. Here are a few car travel safety tips to help you prepare for a smooth and safe trip.

    • Prep your pet for a long trip. Get your pet geared up by taking him on a series of short drives first, gradually lengthening time spent in the car. If you’re traveling across state lines, bring along your pet's rabies vaccination record. While this generally isn't a problem, some states require this proof at certain interstate crossings.
    • Keep your pets safe and secure in a well-ventilated crate or carrier.  The crate should be large enough for your pet to stand, sit, lie down and turn around in. Secure your pet’s crate so it will not slide or shift in the event of an abrupt stop. If you decide to forgo the crate, don't allow your pet to ride with his head outside the window, and always keep him in the back seat in a harness attached to a seat buckle.
    • Prep a pet-friendly travel kit. Bring food, a bowl, leash, a waste scoop, plastic bags, grooming supplies, medication and first-aid, and any travel documents. Pack a favorite toy or pillow to give your pet a sense of familiarity. Be sure to pack plenty of water, and avoid feeding your pet in a moving vehicle. Your pet's travel-feeding schedule should start with a light meal three to four hours prior to departure, and always opt for bottled water. Drinking water from an area he or she isn’t used to could result in stomach discomfort.
    • Never leave your animal alone in a parked vehicle. On a hot day, even with the windows open, a parked automobile can become a furnace in no time, and heatstroke can develop. In cold weather, a car can act as a refrigerator, holding in the cold and causing the animal to freeze to death.

    Riverside Home Spring Cleaning Tips

    5/1/2019 (Permalink)

    Cleaning is in season and if you need help call the professionals at SERVPRO.

    Spring is here!

    Traditionally, people feel the need to deep-clean their homes once they feel the warm air arrive and can open their windows to welcome the new season. There are many areas in your home that you will want to clean once begin tackling this spring-time chore. Here are a few tips to help you get started that you may not have considered.

    Wash Your Curtains and Drapes

    When you start your spring cleaning, one of the first things you should do is clean your window coverings. This includes blinds, shutters, curtains or drapes. This should be done early on in the process as dirt and dust from the coverings can fall to the floor below, so you don't want to clean your floor before the drapes.

    Test Your Smoke Detectors

    Another step that should be included in spring cleaning is testing your smoke detectors. Most detectors have a test button on them that allows you to ensure they are working. If they don't work, you probably just need to replace the batteries.

    Replace Water and Air Filters

    As part of your spring-cleaning checklist, be sure to replace water filters and air filters. Filters catch debris from water and air. When they get full, they cannot filter as effectively as they should. The filters should be routinely replaced to ensure that they can work efficiently.

    Clean Your Dryer Vent

    Your dryer vent can easily become filled with lint and debris. Clean the dryer vent to help improve drying time and energy efficiency and also to prevent a fire. The vent inside your dryer should be cleaned with each load, but in the spring, you should check your exterior vent as well, making sure there is nothing accumulating in the tubing from the dryer to the outside.

    Clean Your Grill

    Once it begins to get warmer, people start thinking about cooking and eating outside. Now is the perfect time inspect your grill, refill your tanks if it is a gas grill, and clean all the cooking surfaces so it is ready to use when you want to make delicious meals.

    Check Your Windows and Doors For Leaks

    As you spring clean, take the time to check your windows and doors for leaks or air drafts. If you feel outdoor air seeping in, the seals may need to be replaced.

    Check Your Plumbing for Leaks

    Take the time to check your plumbing for leaks. Look for leaks under your sinks and for leaking faucets. If you notice any leaks, call in a plumber to make the needed repairs.

    Make doormats welcoming

    Shake 'em, wash 'em, swat 'em with a broom. Give them the toughest cleaning they can take. They’re your front line against tracked-in dirt—so keep them clean enough to function at peak efficiency.

    Clean carpets and upholstery

    Fabrics that have absorbed a winter’s worth of dirt, body oil, and germs will need a deep cleaning to get them ready for another year of wear—and for that close inspection by your relaxing guests. Move furniture just slightly—not out of the room or against the wall, as the old rules dictated—and place the legs of each piece back on top of small wax paper squares after shampooing. The wax paper will protect your carpet and keep the furniture legs from getting wet as the carpet dries. Open the windows to speed the drying process, which can take a day or more. If you’re not the furniture-shifting and machine-renting type, use a professional carpet and upholstery cleaner like SERVPRO.

    Finish your floors

    To protect the floors in your kitchen from another year of wear and tear, wax or apply a sealer following label directions. The simplest method: Use a combination wash-and-wax floor cleaner. No-wax floors don’t need a polishing treatment, but an occasional makeover will keep them looking fresher and add a protective buffer that could help them last longer. Use a floor cleaner that cleans, shines, or both. If you have wood floors, move furniture and rugs aside, then apply a wood cleaner and either liquid or paste polish to clean and add a new wax coating.

    Wash walls, cabinets, baseboards, and woodwork

    The walls may not look as if they need a bath—dust and soot fall to the floor, right? Most of it does, but just enough clings to vertical surfaces to warrant a seasonal or pre-holiday bath. Use a sponge and hand dish washing detergent, washing the surface in sections. A sponge mop makes it easier to reach higher spots. Use two buckets: one for dish washing detergent solution and another for wringing your sponge. Dry the walls and woodwork with a clean cloth.

    Vacuum with intelligence

    The old rules mandated that you go through the labor-intensive task of dragging every stick of furniture off the carpet, just so the vacuum cleaner could cover every nook and cranny. Instead, simply move those big items a little to the left or to the right. Vacuum the area previously occupied by the furniture and then move it back into place.

    Clean ceiling fixtures

    Remove dust and dirt from ceiling fans and air-conditioner vents with a cloth and a vacuum with a soft nozzle attachment.

    Clean your light fixtures

    A few minutes with a stepladder, all-purpose cleaner, a sponge, and a polish cloth will give new light to your life. If your home has skylights or tall ceilings, consider investing in a stepladder and extended-reach dust-and-dirt-removal tools, all of which are available at your local hardware store and at home supply stores.

    Check your coils

    You should clean the refrigerator’s condenser coil, usually found behind the toe grille, with a long-handled bottle brush and a vacuum cleaner with an attachment hose to remove dust and lint. Built-up dust can shut down the unit by causing it to overheat. To remove dust from coils attached to the hard-to-reach back side of the fridge, carefully pull the refrigerator out several feet (newer models roll on casters) and vacuum thoroughly; finish by sweeping or vacuuming the floor area you’ve revealed. Expect to rediscover coins, bottle caps, and twist ties that you and the cat knocked over the past year.

    Are you looking to get your home clean for spring but lack the time to do it all yourself? Here at SERVPRO of West Riverside City, we can help you with some of your cleaning needs. We offer many services including fire and water clean-up services, mold remediation, and routine house cleaning, including carpet cleaning. Give us a call at 951-351-8033 so we can get started today.

    The Key to Mold is Moisture Control from our friends at EPA.gov

    4/29/2019 (Permalink)

    If you already have a mold problem – ACT QUICKLY. Mold damages what it grows on. The longer it grows, the more damage it can cause.

    Why is mold growing in my Riverside home?

    Molds are part of the natural environment. Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided. Molds reproduce by means of tiny spores; the spores are invisible to the naked eye and float through outdoor and indoor air. Mold may begin growing indoors when mold spores land on surfaces that are wet. There are many types of mold, and none of them will grow without water or moisture.

    How do I get rid of mold?

    It is impossible to get rid of all mold and mold spores indoors; some mold spores will be found floating through the air and in house dust. The mold spores will not grow if moisture is not present. Indoor mold growth can and should be prevented or controlled by controlling moisture indoors. If there is mold growth in your home, you must clean up the mold and fix the water problem. If you clean up the mold, but don’t fix the water problem, then, most likely, the mold problem will come back.

    Mold Cleanup

    Who should do the cleanup?

    Who should do the cleanup depends on a number of factors. One consideration is the size of the mold problem. If the moldy area is less than about 10 square feet (less than roughly a 3 ft. by 3 ft. patch), in most cases, you can handle the job yourself, following the guidelines below. However:

    ¦ If there has been a lot of water damage, and/or mold growth covers more than 10 square feet, consult the U.S. Environmental Protection Agency (EPA) guide: Mold Remediation in Schools and Commercial Buildings. Although focused on schools and commercial buildings, this document is applicable to other building types. It is available on the Internet at: www. epa.gov/mold.

    ¦ If you choose to hire a contractor (or other professional service provider) to do the cleanup, make sure the contractor has experience cleaning up mold. Check references and ask the contractor to follow the recommendations in EPA’s Mold Remediation in Schools and Commercial Buildings, the guidelines of the American Conference of Governmental Industrial Hygenists (ACGIH), or other guidelines from professional or government organizations.

    ¦ If you suspect that the heating/ventilation/air conditioning (HVAC) system may be contaminated with mold (it is part of an identified moisture problem, for instance, or there is mold near the intake to the system), consult EPA’s guide Should You Have the Air Ducts in Your Home Cleaned? before taking further action. Do not run the HVAC system if you know or suspect that it is contaminated with mold - it could spread mold throughout the building. Visit www.epa. gov/iaq/pubs to download a copy of the EPA guide.

    ¦ If the water and/or mold damage was caused by sewage or other contaminated water, then call in a professional who has experience cleaning and fixing buildings damaged by contaminated water.

    ¦ If you have health concerns, consult a health professional before starting cleanup.

     Mold Clean Up Guidelines

     6 Tips and techniques

    The tips and techniques presented in this section will help you clean up your mold problem. Professional cleaners or remediators may use methods not covered in this publication. Please note that mold may cause staining and cosmetic damage. It may not be possible to clean an item so that its original appearance is restored.

    ¦ Fix plumbing leaks and other water problems as soon as possible. Dry all items completely.

    ¦ Scrub mold off hard surfaces with detergent and water, and dry completely. Places that are often or always damp can be hard to maintain completely free of mold. If there’s some mold in the shower or elsewhere in the bathroom that seems to reappear, increasing the ventilation (running a fan or opening a window) and cleaning more frequently will usually prevent mold from recurring, or at least keep the mold to a minimum.

    ¦ Absorbent or porous materials, such as ceiling tiles and carpet, may have to be thrown away if they become moldy. Mold can grow on or fill in the empty spaces and crevices of porous materials, so the mold may be difficult or impossible to remove completely.

    ¦ Avoid exposing yourself or others to mold (see discussions: What to Wear When Cleaning Moldy Areas and Hidden Mold.)

    ¦ Do not paint or caulk moldy surfaces. Clean up the mold and dry the surfaces before painting. Paint applied over moldy surfaces is likely to peel.

    ¦ If you are unsure about how to clean an item, or if the item is expensive or of sentimental value, you may wish to consult a specialist. Specialists in furniture repair, restoration, painting, art restoration and conservation, carpet and rug cleaning, water damage, and fire or water restoration are commonly listed in phone books. Be sure to ask for and check references. Look for specialists who are affiliated with professional organizations.

    Bathroom Tip

    Places that are often or always damp can be hard to maintain completely free of mold. If there’s some mold in the shower or elsewhere in the bathroom that seems to reappear, increasing the ventilation (running a fan or opening a window) and cleaning more frequently will usually prevent mold from recurring, or at least keep the mold to a minimum.

     A qualified restoration company understands the science behind mold and mold growth. SERVPRO Franchise Professionals have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

     If you need a remediation company, call SERVPRO of West Riverside City 951-351-8033

    See full document at A Brief Guide to Mold, Moisture, and Your Home

    SERVPRO of West Riverside-Commercial Water Damage Experts

    4/24/2019 (Permalink)

    Sewage Backup in Riverside High School

    Has your business or commercial property recently become a victim of commercial water damage? Then you need to know you can take steps to mitigate the damage to your commercial property.

    First, know you must act fairly quickly to preserve as much of your property as possible. Acting quickly is also important in decreasing any health risks to your employees or others after commercial water damage has happened.

    One of the first considerations if your commercial property has major water damage is to prepare an adequate space for water damage restoration. You may need a clean and dry staging area where you can bring water damaged furnishings and equipment to be dried out, cleaned up, and worked on. Many commercial business owners don’t realize that some equipment that may look completely ruined can be restored if treated quickly and properly.

    Be Sure The Power’s Off

    Always remember that before you enter your commercial space (or any flooded building) you must make sure the electrical power to the business is shut off. And consult with the local fire department or other first responders to make certain they agree that you can safely reenter the commercial building.

    During flooding events small animals and reptiles tend to seek shelter inside of buildings. Depending on where your business is located you may want to be prepared to deal with the discovery of wild animals in your space.

    Questions about commercial water damage? We are experts. Call SERVPRO of West Riverside City (951)351-8033

    Wear Proper Protection

    Put on proper protection before you enter any flooded building. This includes an organic vapor respirator that you can purchase at any paint and building supply store. Wear rubber gloves, protective clothing, and eye protection.

    Once inside, the first thing is to ventilate the water-damaged areas. Open windows. Place fans where they can best move the air to dry out the area.

    In any major commercial water damage situation there’s likely to be items you need to throw away. For example, any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets, or carpet pads, they must be discarded if they have become water-saturated.

    Some Good News

    But here’s the good news: If your water damaged commercial space includes clothing or household fabrics that can be machine-washed, you may be able to save them. Use your washing machine to clean these items with a 10-minute soak at minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

    Know that your commercial space will need a thorough professional inspection. You’ll need professional cleaning services, and possibly building renovation. Many water damaged commercial spaces have water damaged walls and installation that must be removed and replaced. Professionals also know how to uncover pockets of saturation and exposed them so they can dry and be sanitizing.

    Questions about commercial water damage? We are experts. Call SERVPRO of West Riverside City (951)351-8033

    Stop Mold Growth

    After major commercial water damage, mold is a threat. Mold growth can take a few days to appear. It thrives in a moist environment with organic-type materials such as paper or particle board and in temperatures that range between 60 and 86 degrees Fahrenheit.

    During your restoration process keep good airflow throughout the interior environment. Maintain moderate temperatures to decrease the risk of mold growth. And let your commercial space dry out completely before you begin any rebuilding.

    More Information On This Blog

    You can learn more by reading other posts here on the SERVPRO of West Riverside City:

    Help Is Here 

    The team at SERVPRO of West Riverside City has specialized training and experience in commercial water damage restoration services, natural disaster prevention, fire damage, and natural disaster cleanup. Call SERVPRO of West Riverside City (951) 351-8033 anytime.

    Located in West Riverside but serving all of Riverside and surrounding areas:  Corona, Temecula, Moreno Valley, Hemet, Colton, Rancho Cucamonga, Murrieta, Temecula, Eastvale, Loma Linda, Calimesa Perris, Rialto, Redlands, Ontario...call us we can help you out.  Your neighbors here in Riverside, family own and operated! 

    24-hour emergency service including all holidays!

    6 Fire Damage Restoration Tips from your Friends at SERVPRO of West Riverside City

    4/22/2019 (Permalink)

    We’re not going to kid you. Fire damage restoration is tough work.

    People call SERVPRO of West Riverside City frequently to ask for advice on how to clean up after a fire.  Here are seven of the best tips we give people who ask about fire damage restoration.

    Most people can put these tips into practice. But remember that fire damage restoration takes time, work, and skill. Realistically consider whether you want to try these ideas on your own or whether you’d be better off hiring highly trained restoration specialists who will guarantee their work.

  • Remove Smoke Damage
  • With any fire you’ll have a degree of smoke damage to your walls, wall paper, and paint. If the smoke damage is not too serious, you should be able to scrub it clean with detergents and bleach. Soot from smoke damage is greasy stuff, so always try to dust as much of it off from a surface before trying to scrub the surface clean. Often, you’ll want to repaint, but make sure all surfaces are clean and dry before you paint.

  • Limit Activity & Other Simple Fire Damage Restoration Steps
  • Until your house is restored, limit your activity and movement in the house. This helps prevent soot particles from being embedded into upholstery and carpets. Keep people’s hands clean so you don’t further soil upholstery, walls, and woodwork. Protect your things by placing clean towels or old linens on rugs, upholstery, and carpet traffic areas. Before you clean know the best cleaning method for that particular cleaning job (one example: Clean and protect chrome with a light coating of petroleum jelly or oil.) Wash both sides of the leaves on your houseplants. Change your HVAC filter and tape double layers of cheesecloth over air registers.

    Call SERVPRO Of West Riverside City for Cleanup and Restoration. Call (951) 351-8033.

  • Get Rid of Mold & Mildew
  • Firefighters are great. They save many a live and many a home. But they do introduce mold and mildew into houses when they must use water to extinguish the fire. SERVPRO of West Riverside City highly recommends you hire fire damage restoration professionals to deal with mold and mildew. Mold and mildew can cause serious health problems. It’s difficult for a nonprofessional to know for certain if he’s clean up all the areas affected by the mold and mildew. And mold and mildew can contaminate your furniture, carpets, clothing, mattresses, walls, and vents. The best thing you can do immediately is to air out every room and clean out all vents and filters.

  • Replace Carpets. Clean And Dry Your Floors
  • Your floors and carpets end up absorbing the worst of the damage from all the water used to put out a fire. In almost every case, SERVPRO of West Riverside City recommends that you pull up any carpets that have water damage and replace them. Water can also seep underneath vinyl flooring and into the cracks in hardwood. You must address this. If you have experience with flooring, you can lift it up and clean under it. But you may want to call a professional fire damage restoration company to assist you.

  • Avoid Smearing Soot Into Clothing
  • Cleaning smoke damage from clothing is one of the biggest jobs you’ll have after a fire. Make sure you don’t smear the greasy soot into the clothing or just throw the smoky clothes into the wash. Often times dry cleaning is the best bet, and you should ask around local dry cleaners to see if any have experience with post-fire laundry. Removing smoke odor is another issue and we’ve covered it in another blog post.

    Call SERVPRO of West Riverside City for Cleanup and Restoration. Call (951) 351-8033.

  • Scrub, Soak, And Cleaning Dishes
  • Dishes are also important items to clean thoroughly after a fire because they will be in contact with your food. Scrub all dishes well, let them soak in a solution of bleach and water (2 tablespoons of bleach per gallon) for at least 20 minutes and scrub some more for safety. When in doubt, if a dish, pot, or pan won’t come clean, cut your losses and throw it out – especially rubber or wooden dishes that absorb smoke.

    Help Is Here

    The team at SERVPRO of West Riverside City also has specialized training and experience in fire restoration services, natural disaster prevention, water damage, chemical cleanup, and natural disaster cleanup. Call SERVPRO of West Riverside City (951.351.8033) anytime.

    More Information On Our Blog

    Join SERVPRO of West Riverside in Supporting RIVERSIDE COUNTY PROFESSIONAL FIREFIGHTERS BENEVOLENT FUND

    4/17/2019 (Permalink)

    Every day, firefighters are exposed to a soup of toxins and biohazards. These exposures can happen on a call, or even while at the station. Sometimes, the effect of these exposures is immediate. More often, it builds up over time, leading to job-related cancer, heart disease or PTSD.

    The Riverside County Professional Firefighters Benevolent Fund is proud to support the firefighters and cooperators in Riverside County.  The firefighters of Riverside County provide fire and EMS services to one of the largest counties in California.  It is the goal of the Riverside County Professional Firefighters Benevolent Fund to be able to support those men and women in their time of need.  The Riverside County Professional Firefighters Benevolent Fund is a 501c3 (Non Profit) and is comprised of a board of Directors.  The Riverside County Professional Firefighters Benevolent Fund not only supports the firefighters of Riverside County, it also supports other nonprofit originations that are affiliated with the fire service, such as cancer research and the burn institutes.  The Riverside County Professional Firefighters Benevolent Fund has also aligned itself with CDF Firefighters Riverside Chapter Employees Association a 501c4, to help support the organizations that are directly represented by its membership, such as, diabetes and cancer research, RAGNAR and several sporting teams that are directly comprised of CALFIRE Local 2881 members.  These teams in turn also raise funds for other nonprofit organizations represented by the fire community.  In addition to direct assistance to the firefighting community and other non-profits, we have aligned ourselves with financial organizations to assist our members with their other financial needs.

    General Donations:

    Our funding comes from several sources.  The Riverside County Professional Firefights Benevolent Fund has entered into commercial fundraising contracts with different firms.  Firms are under non exclusive contracts and receive fees for their service that are commensurate with the services they provide and the projected outlays the fund would incur if it was to undertake the same efforts for fundraising.  Companies are required to present themselves in a professional manner when dealing with the public, they must state who they are working for; have a company ID stating their companies name and that they are  certified as a fundraising company by the Attorney General’s Office.  The company that is currently under contract is Associated Programs Inc.  Companies conduct telemarketing and direct mailing campaigns on behalf of the fund.   In addition to our contractual fundraisers the fund also does direct corporate fundraising activates.  Both corporate and private donations can also be made via our web.  We are also working on developing other social media donation locations.   Additionally, we are working on other fundraising events such as our annual “Shop with a Firefighter” event, which pairs children in custody of Riverside Co. Protective Services with Firefighters for a Holiday Shopping event. The newest fundraiser is the “Bacon Fund”, we are sponsoring an underprivileged youth through a local county high schools FFA program, to raise and show a pig at this year’s Perris Fair.  Usually the pig is auctioned off, but in our case the pig will be processed and each half of the pig will be raffled off, allowing the youth to complete the production cycle.

    Fundraising Time Periods:

    January through  September :  General Solicitation: Direct and indirect solicitation by the RCPFBF and commercial contract companies, via all types of media including written, telephone and internet.

    July through Early October:   Bacon Fund: Direct Solicitation thru tickets sales via the RCPFBF Board Members; fund representatives and the RCPFBF web page.

    September through December:  Shop with a Firefighter: Direct and indirect solicitation by the RCPFBF and commercial contract companies, via all types of media including written, telephone and internet.

    SERVPRO of West Riverside City would like to thank the firefighters and first responders in the surrounding areas for their incredible service to the community. As a fire damage restoration company, the jobs of the local fire departments are integral to our day-to-day actions, as the volunteers and staff members fight dangerous fires and recover property that SERVPRO can restore.

    More importantly, however, our local firefighters work daily to keep us and the members of our community safe and protected from fire emergencies.

    We at SERVPRO of West Riverside City encourage everyone to thank their local fire departments for all that they do!

    MAKE A DONATION TO RCPFBF

    The Riverside County Professional Firefighters Benevolent Fund is organized for the purpose of providing physical, financial, and emotional support to our members and their families during times of need. Our support is provided by an all-volunteer Board of Directors in a non-political and non-denominational manner.

    All donations made are tax deductible, under IRS 501(c)3 laws and regulations. A receipt will be provided to you on request. All monetary donations are used to assist the members of the Association and/or for other charitable ventures that our Association supports.

    If you would like to make a donation click the link to access their Website

    https://www.rcpfbf.com/

    Upcoming Events

    Baseball Game @ Storm Stadium

    RCPFBF vs ??? – April 28, 2019

    Before Regularly Scheduled Storm Game. More to come.

    Preparing for Spring Weather in Riverside

    4/15/2019 (Permalink)

    From our friends at Center for Disease Control and Prevention (CDC):  be unpredictable. When severe weather hits unexpectedly, the risk of injury and death increases, so planning makes sense. Prepare for storms, floods, and tornadoes as if you know in advance they are coming, because in the spring, they very likely will.

    Spring is the time of year when many things change—including the weather. Temperatures can swing back and forth between balmy and frigid. Sunny days may be followed by a week of stormy weather. Sometimes extreme weather changes can occur even within the same day. Mark Twain once said, “In the spring I have counted one hundred and thirty-six kinds of weather inside of four and twenty hours.”

    Thunderstorms cause most of the severe spring weather. They can bring lightningtornadoes, and flooding. Whenever warm, moist air collides with cool, dry air, thunderstorms can occur. For much of the world, this happens in spring and summer.

    Because spring weather is so unpredictable, you may be unprepared when severe weather hits—particularly if you live in a region that does not often experience thunderstorms, tornadoes, or flooding. And when severe weather hits unexpectedly, the risk of injury and death increases. So planning ahead makes sense; prepare for storms, floods, and tornadoes as if you know in advance they are coming, because in the spring, they very likely will.

    Advance planning for thunderstorms, lightning, tornadoes, and floods requires specific safety precautions.

    Often by the time we are aware of an approaching storm, we have little if any time to prepare for it.

    Advance planning for thunderstorms, lightning, tornadoes, and floods requires specific safety precautions. You can follow many of the same steps that you would for all extreme weather events. Keep an emergency kit on hand. Some items to include are:

    • A battery-operated flashlight, a battery-operated NOAA Weather Radio, and extra batteries for both
    • An emergency evacuation or shelter plan, including a map of your home and, for every type of severe weather emergency, routes to safety from each room
    • A list of important personal information, including:
      • telephone numbers of neighbors, family, and friends
      • insurance and property information
      • telephone numbers of utility companies
      • medical information
    • According to the American Red CrossExternal a first aid kit may include:
      • non-latex gloves
      • assortment of adhesive bandages
      • antibiotic ointment
      • sterile gauze pads in assorted sizes
      • absorbent compress dressings
      • tweezers
      • scissors
      • adhesive cloth tape
      • aspirin packets (81 mg each)
      • first aid instruction booklet (NOTE: Customize your first aid kitExternal to meet your individual and family needs.)
    • A 3–5 day supply of bottled water and nonperishable food
    • Personal hygiene items
    • Blankets or sleeping bags
    • An emergency kit Cdc-pdf[1.08 MB] in your car

    Prepare your family members for the possibility of severe weather. Tell them where to seek appropriate shelter as soon as they are aware of an approaching storm. Practice your emergency plan for every type of severe weather. Show family members where the emergency supplies are stored, and make sure they know how to turn off the water, gas, and electricity in your home.

    Often by the time we are aware of an approaching storm, we have little if any time to prepare for it. But we do know that when spring arrives, thunderstorms, tornadoes, and floods are real possibilities. So why not take the surprise factor out of severe weather and prepare yourself, your family, and your home? If thunderstorms, tornadoes, and floods do occur, you’ll be ready for them.

    SERVPRO of West Riverside City specializes in the cleanup and restoration of commercial and residential property after damaging event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility for regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    SERVPRO of West Riverside City has experience restoring homes affected by storms and flooding.  We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

    Faster Response

    Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    Resources to Handle Floods and Storms

    When storms hit SERVPRO of West Riverside City can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

    SERVPRO of West Riverside City wants our team to be part of your team! Call us at (951) 351-8033 or follow us on Facebook, Instagram, and Twitter!

    Financial Preparedness for Disasters and Emergencies

    4/10/2019 (Permalink)

    This April, the Ready Campaign will host social media events on financial preparedness as part of National Financial Capability Month.  From our friends at READY.ORG

    Topics include planning and budgeting, saving for disasters and emergencies, and the importance of insurance.  

    Join us:

    • 3 p.m. ET, April 2, Facebook Live, Unlocking Your Financial Future: Build it. Grow it. Secure it.
    • 1 p.m. ET, April 10, TwitterChat, Plan for the Unexpected. (#FinancialChat)
    • 4 p.m. ET, April 17, Webinar: Money Matters: Resources for Youth in Financial Preparedness. Register for the webinar here
    • 1 p.m. ET, April 24, TwitterChat: Insure your Financial Future. (#FinancialChat)

    Join the financial preparedness conversation by following us at #FinancialFuture2019.

    Financial Preparedness

    Americans at all income levels have experienced the challenges of rebuilding their lives after a disaster or other emergency. In these stressful circumstances, having access to personal financial, insurance, medical, and other records is crucial for starting the process of recovery quickly and efficiently. Taking the time now to collect and secure these critical records will give you peace of mind and, in the event of an emergency, will ensure that you have the documentation needed to start the recovery process without delay.

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    • Gather financial and critical personal, household, and medical information.
    • Consider saving money in an emergency savings account that could be used in any crisis. Keep a small amount of cash at home in a safe place. It is important to have small bills on hand because ATM’s and credit cards may not work during a disaster when you need to purchase necessary supplies, fuel or food.
    • Obtain property (homeowners or renters), health, and life insurance if you do not have them. Review existing policies for the amount and extent of coverage to ensure that what you have in place is what is required for you and your family for all possible hazards. Homeowners insurance does not typically cover flooding, so you may need to purchase flood insurance from the National Flood Insurance Program.
    • Scroll down for more helpful financial preparedness tips and download the Emergency Financial First Aid Kit (EFFAK) to get started planning today.

    The Emergency Financial First Aid Kit (EFFAK), a joint publication from Operation Hope and FEMA to help you prepare financially and provide tips to reduce the impact disasters can leave you with financially.

    For Organizations 

    Encourage people throughout your organization to be financially prepared. Here are some ideas to promote financial preparedness in your organization:

    • Hold a brown bag meeting or
    • Make a presentation at an existing staff meeting using the Emergency Preparedness Financial First Aid Kit PowerPoint and use the Safeguarding Your Valuables Facilitator Guide to support your discussion.
    • Include financial preparedness information in the staff monthly newsletter.

    At Home

    Using the EFFAK as a guide, or by downloading a secure mobile app on your phone, store important documents either in a safety deposit box, an external drive, on the cloud to make it easy to access during a disaster. 

    Having your financial and medical records and important contact information will be crucial to help you start the recovery process quickly. Take time now to safeguard these critical documents.

    Household Identification

    • Photo ID to prove identity of household members
    • Birth certificate to maintain or re-establish contact with family members
    • Social security card to apply for FEMA disaster assistance
    • Military service
    • Pet ID tags

    Financial and Legal Documentation

    • Housing Payments to identify financial records and obligations
    • Insurance policies to re-establish financial accounts
    • Sources of income to maintain payments and credit
    • Tax statements to provide contact information for financial and legal providers & apply for FEMA disaster assistance

    Medical Information

    • Physician information to provide doctors with health information if medical care is needed
    • Copies of health insurance information to ensure existing care continues uninterrupted
    • Immunization records  
    • Medications     

    Insurance Information

    Having insurance for your home or business property is the best way to ensure you will have the necessary financial resources to help you repair, rebuild, or replace whatever is damaged.  Document and insure your property now.

    Household Contact information

    • Banking Institutions
    • Insurance agent
    • Health professionals     
    • Service providers          
    • Place of worship

    Get your benefits electronically

    A disaster can disrupt mail service for days or weeks. If you depend on Social Security or other regular benefits, switching to electronic payments is a simple, significant way to protect yourself financially before disaster strikes. It also eliminates the risk of stolen checks. The U.S. Department of the Treasury recommends two safer ways to get federal benefits:

    • Direct deposit to a checking or savings account. Federal benefit recipients can sign up by calling (800) 333-1795 or sign up online
    • The Direct Express® prepaid debit card is designed as a safe and easy alternative to paper

     From our friends at:  Ready.Gov Financial Preparedness

    SERVPRO of West Riverside City is here if you have any questions, we work closely with insurance agencies!

    The Equipment We Use to Restore your Riverside Property

    4/3/2019 (Permalink)

    Our Mascot Ellie displays some of the equipment we use to restore Riverside property.

    The SERVPRO of West Riverside City franchise takes pride in making sure our customers are helped to the best of our ability.

    To do this, our products and equipment need to be the best available so we can make sure the property and situations we encounter during disasters are able to be restored and brought to preloss conditions. With that in mind, we will take you through a behind the scenes look at some of the equipment we use to help get your property and structure to preloss condition. Each machine and piece of equipment has a crucial role in the restoration process. Our technicians are trained to use each piece of equipment to its highest potential. Here are a few of our most commonly seen and used machines, and their purpose.

    PORTABLE EXTRACTORS: Extractors are used for cleaning carpets, cleaning upholstery, and removing water from floors after a water loss. An extractor has three major components: a heater, a pump, and a vacuum system. Our technicians use this machine for variable heat controlled cleaning, including to heat the rinse solutions to clean more effectively. The vacuum system and waste recovery tank remove soils and moisture from the surface and collects it in the tank. With this machine, we can expedite the removal of water and moisture from damaged materials and textiles to help restore it to preloss conditions. In doing this, the potential of having to replace materials or belongings is lowered.

    THE OZONE GENERATOR: The portable ozone generator eliminates a variety of odors caused by animals, cigarette smoke, mold and mildew, fire, and water damage. This machine generates “ozone”, which consists of unstable oxygen molecules (containing three oxygen atoms). Ozone chemically reacts with odor-causing molecules to oxidize residues and remove the odors. When using this piece of equipment, we follow the absolute and necessary guidelines of use with the purpose of all people and pets should be removed from the environment during ozoning for health and safety reasons. Once the deodorization process is complete, ozone quickly reverts to the normal oxygen molecule, leaving no residues. Once the odor is gone, the results are permanent. One of the features of the ozone generator is that it is made to be compact and portable, yet also be a durable and professional unit.

    WEARING AND FIT CHECKING OUR RESPIRATORS: Safety for not only our technicians, but also our customers, is a priority in our company. We enforce that respirators must be worn during all times by our technicians during exposure to hazardous situations. To be safe, we follow one rule of thumb: if the work environment is unpleasant or if it makes you dizzy, our crew is to wear their respirators. No if’s, and’s or but’s. If we are using respirators, we inform customers in the general area of this and advise them with the necessary precautions associated with the work going on for their safety.

    DEHUMIDIFIERS: Dehumidifiers remove moisture from the air after it has evaporated.  Our technicians position dehumidifiers strategically in a water-damaged structure so the moist, humid air moves through the unit while dry, warm air is discharged from the unit circulating back into the wet areas. Did you know that dry air acts like a sponge to absorb moisture from wet materials? Since it does, we use the dehumidifiers especially because it provides a continual source of dry air to enhance the restoration process. Refrigerant dehumidifiers remove water vapor through condensation, and based on the specific job, we will use a small commercial refrigerant dehumidifier because it removes approximately 8 gallons of water per day from the atmosphere, while an extra-large commercial refrigerant could remove as much as 20 gallons per day.

    AIR MOVERS: Air movers are used in water damage restoration to enhance evaporation at the surface level and reduce drying time. These machines introduce airflow at the surface level and replace the highly saturated air with drier air to enhance evaporation. Our crew has gone through specific training on the science of drying to know how many air movers they will need and how to position them to create airflow across all wet surfaces. In some cases, when the lower portion of multiple walls are wet, involving wet drywall behind baseboards, enough air movers are positioned to create a vortex of circular airflow around the walls. Our technicians operate the air movers in several different positions, offering flexibility in how to direct the airflow with the best possible outcome. 

    There are many other machines and equipment accessories we use, but for today’s behind the scenes look we are proud to show you some our most commonly used pieces of equipment. These machines help us get your personal disaster back to preloss condition and to make it “Like it never even happened!” because SERVPRO of West Riverside City is always here to help!

    April Showers Bring May Flowers

    4/3/2019 (Permalink)

    Spring showers are great for bringing May flowers, but they can also cause water damage to your Riverside home!

    It's Spring and Mother Nature has a lot to say.

    Spring storms can cause a tremendous amount of damage to your home, in a small amount of time.  But it is not only storms that caused that damage.  There are many reasons that water can cause damage to your home.  According to the institute of business and home safety, homes over 30 years old are three times more likely to have a major plumbing or drain problems.  Some studies have shown that 75% of water heaters also fail within the first 12 years.  While this study only covered homes over 30 years, new homes are not excluded from issues either.

                    There are some signs to look for when examining your business, home, or a home that you may be looking to purchase:

                    Look up- Look for water spots forming on your ceiling they may look like small to large brown rings.  You can also press on these spots they will be soft to the touch. This is to see if they may be formed from a recent leak.

                    Feel for soft spots- While we do this for spots in the ceiling, it is also important to watch for these on the floor as well. The floor may sag a little when you are walking to the shower or be soft around the base of the toilet.  This can happen not only in the bathroom, but anywhere within the house.  This could be from current or previous water damage the wet floor or sub-floor could be wet and causing the floor to rot.

                    Look for rust-  Rust on your hot water tank could indicate a small leak. It is suggested to flush your hot water tank and it will prevent sediment build up.

                    Step Outside- After a good rain step outside and inspect the ground around your home.  Is your home landscaped for proper drainage or does the water gather around the base of your home?  Do you see water rings around the base of your home?

                    Inspecting your roof-  Inspection of your roof is very important, particularly after a heavy storm.  The combination of high winds, rain and sometimes hail could be detrimental to the life of your roof.  Watch for missing shingles, broken tiles, damaged flashing and pools of water.

                    Smell- Odor caused by mold or mildew that could be linked to some kind of water damage inside your house that may have passed unnoticed or unintentionally mistreated.

                    Once water damage has happened the clock starts ticking.  The water problem can quickly worsen, causing secondary damage like mold.  When your property has a water damage you don't have the luxury of waiting around to hope that it dries out on its own so call the professionals to get help.  Secondary damage can begin as early as 24 to 48 hours.  Mildew spores are everywhere, but it needs moisture and a food source to develop. That is just what your wet carpet and drywall offers.  So proper and timely treatment of the water damage is so important.

                    It is important to note that not all water damages are treated equally.  Each cause of origin has its own standards as far as treatment and coverage.  It is always important to contact your insurance company immediately for them to determine your policy for coverage.

    If we are experiencing spring rain showers or storms, and you find that your home or business is having water damage occur due to storm or ground water intruding into your home or building here are a few steps to take:

  • Try to locate the source of the intruding water.
  • Try to block the source location of the water.
  • Place all furniture in the affected area up on some sort of risers to prevent damage.
  • Try to soak up as much water as possible.
  • And last but not least, and the most important step of all:

  • Call SERVPRO of West Riverside City to extract any water that has intruded into your home or building, and to start drying out the affected area(s)
  • If you are dealing with water damage from a storm, do not hesitate to call SERVPRO of West Riverside City, because we are always here to help make your loss “Like it never even happened.”

    Visit our Website for additional information on:

  • Storm Damage
  • Water Damage
  • Mold Remediation
  • All of which are can be a result of spring showers.  

    We also have many blogs that offer tips, how to prepare for and address many different challenges tied to water, fire, mold, storm, commercial and storm damage!

    Save our number in your emergency contacts, we are available 24 hours a day, 7 days a week, and this includes all major holidays!

    SERVPRO of West Riverside City, your neighbor and friend!

    951-351-8033

    Supply Line Burst in your Riverside Home? Causes and Signs

    4/1/2019 (Permalink)

    Supply Line Burst in the attic of this Riverside home

    Did a Supply line Burst in Your Riverside Home?

    Rust, installation issues and physical damage to the pipe can cause a hole to form. Even a trickle of water from a small hole can damage drywall, ruin flooring and cause other damage that costs you hundreds or thousands of dollars to repair. Identifying the signs of a problem in your pipes can help you stop the leak before it becomes a major issue.

    What causes pipes to burst? There are a number of potential reasons why pipes inside a home can experience too much stress and break open, causing major flooding and damage problems for homeowners. But there are four chief causes of burst pipes:

    • Moving Pipes

    If water pipes aren’t secured, they can sometimes move around inside the walls whenever water is suddenly turned on or off. If you’ve ever heard pipes clanging inside walls or floors, it’s called water hammer. The pipes move back and forth and gradually can weaken joints in the pipe until one fails and allows pressurized water to escape the pipe. The resulting damage can be catastrophic and expensive.

    • Water Pressure-

    A hole in a pipe means less water comes through to your faucets. That can cause a decrease in the water pressure that you notice when you wash your hands, fill your sink or take a shower. Lower water pressure can also increase clogs in your toilet or sinks because the decreased water pressure can't push everything down the pipes. A sudden or unexplained drop in pressure could mean water is leaking somewhere in the system. In the case of frozen pipes, you might notice that no water comes out of the faucet.

    • Water Marks-

    Pipes often run through your walls behind the drywall. A leaking pipe behind one of your walls can leave marks or dampness on the drywall. On a multi-story home, pipes running to upstairs bathrooms or laundry rooms can leak down into the ceiling. If you can see the visible signs of water, you already have a good idea of where the leak is located. Depending on the location, you may need to remove the drywall or a portion of the ceiling to get to the damaged pipe.

    • Standing Water

    If the leak is bad enough or goes on for some time, you may notice puddles, drips or gushing water coming out of the area. Follow the source of the water to get a good idea of where the leak is in the pipe. A break in the water main leading into your home can cause a sinkhole or puddles in your yard near the source of the leak. If you notice unexplained water or sinkholes, call a professional right away to investigate.

    Water Discoloration and Odors

    Discoloration of the water that comes out of your faucets can be a clue that you have a leak or may soon have one. Brownish water sometimes indicates your pipes have rust in them, which often leads to leaks. Water odor can also occur when the pipe leaks. The leak can make it difficult for your plumbing system to push sewage out of your home and into the main line, causing the odor.

    Strange Sounds Associated With Water Use

    Broken pipes sometimes cause issues within the plumbing system that cause you to hear unusual sounds. You might notice bubbling and whistling sounds. Bubbling can happen when air gets in the sewer line caused by the leak. Dented pipes that may eventually leak can cause whistling sounds as the water tries to fit through the constricted section. You might also notice a dripping sound within your walls when you run the water if a leak has already happened.

    Pipe Issues

    Exposed pipes, such as those that pass through an unfinished basement or beneath your sink, can show signs of an issue or the potential for bursting. Frost, ice or condensation can let you know that the water inside the pipe is freezing or may freeze soon. Bulges in the pipe often mean the water is already frozen and expanding, which often causes a burst. If the pipe hasn't burst yet, you may be able to thaw the water before any damage happens to prevent issues.

    Increased Water Bills

    Wondering why your water bills are suddenly higher even though your water usage habits haven't changed? That high bill could be your clue that you have a leak. The water pouring out of the leak adds to your water bill even though you're not actually using it. If you notice your water meter seems to be running constantly even when you're not using water, that can be another indicator of an issue.

    Locating the Leak

    Some burst pipes or leaks are easy to spot. You may be able to trace the source of a puddle or drip. You might see water stains on the drywall. If the damage happens on an exposed pipe, you can see the hole. Other leaks are hidden behind walls and not so obvious.

    If you suspect a leak, your first step is to figure out if it's inside your home or outside in the water main. Turn off all appliances that use water, and don't use any faucets, toilets or other sources of water during the test. Look at the water meter. After 30 minutes, check it again to see if it moved at all during that time. If it did, you have a leak.

    The next step is figuring out if it's inside or outside the home. Shut off the main water valve coming into the home. Watch your water meter. If it stops moving, your leak is likely inside the house somewhere. If the meter continues moving, the source is likely a water main leak outside the home.

    Once you know you have a leak, you can do a little more digging within your home to locate the source. Look for the visible signs of leaks to figure out where the problem lies. Start with obvious spots like toilets, sinks and showers. If you can't find the leak yourself, a plumber can help you find and fix the problem.

    Please follow the tips outlined in our Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.


    No matter the extent of the damage, our team will respond to any-sized disaster!

    Have Water or Flood Damage?

    Call Us Today – (951) 351-8033

    Part II NIOSH Warns of Hazards during Cleanup Work Following Forest Fires

    3/27/2019 (Permalink)

    Woolsey fire destroyed many homes and businesses.

    The National Institute for Occupational Safety and Health (NIOSH) warns workers and volunteers of the potential dangers involved with cleanup operations following the devastation caused by forest fires.

    Because the level of experience varies among these workers, cleanup crews must work together and look out for one another to ensure safety.

    NIOSH urgently requests your assistance in disseminating the following warnings to all those involved in cleanup work following forest fires. The potential work-related hazards listed here are described below in greater detail: Confined Spaces, Power Line Hazards, Agricultural Hazards, Stress and Fatigue. Additional key resources on health and safety hazards related to fire fighting can be found on the NIOSH web site under the “spotlights” section titled “Fighting Wildfires” (http://www.cdc.gov/niosh/topics/firefighting/).

    PREVENTION MEASURES

    First Aid

    First aid, even for minor cuts and burns, is extremely important. Immediately clean out all open wounds and cuts with soap and clean water. Most cuts, except minor scratches, sustained during cleanup activities will warrant treatment to prevent tetanus. If you are injured, contact a physician to determine the necessary type of treatment.

    Protective Equipment

    For most clean-up work activities, you will need the following personal protective equipment: hard hats, safety goggles, heavy work gloves, and watertight boots with steel toe and insole (not just steel shank). For information on what equipment you need for protection, contact your local OSHA office or NIOSH.

    Excessive noise from equipment such as chain saws, backhoes, tractors, pavement breakers, blowers, and from heavy equipment (e.g., earth moving equipment, helicopters) may cause ringing in the ears and subsequent hearing damage. If working with any noise that you must shout over to be heard, you should wear earplugs or other hearing protection devices.

    Working in Confined Spaces

    If you are required to work in a boiler, furnace, pipeline, pit, pumping station, septic tank, sewage digester, storage tank, utility vault, well, silo, or similar enclosed structures, you should be aware of the hazards of working in confined spaces. A confined space has one or more of the following characteristics:

    • limited openings for entry or exit;
    • unfavorable natural ventilation; or
    • is not designed for continuous worker occupancy.

    Toxic gases, a lack of oxygen, or explosive conditions may exist in the confined area, resulting in a potentially deadly atmosphere. Because many toxic gases and vapors cannot be seen or smelled, never trust your senses to determine if safe entry is possible. Never enter a confined space unless you have been properly trained, even to rescue a fellow worker! If you need to enter a confined space and do not have the proper training and equipment, contact your local fire department for assistance.

    Working On or Near Power Lines [Recommendations for Utility Workers ONLY]

    Several workers have died of electrocution following natural disasters. Workers and employers must take extreme caution while attempting to restore power or clear areas near downed power lines. In one instance, a worker lost his life while removing trees from a de-energized power line that had been knocked down by a storm. While inspecting the completed work, the man stepped on the line and was electrocuted by "feedback" energy from a portable backup generator at a nearby gas station. Feedback energy occurs when a de-energized line becomes energized by a secondary power source.

    Another worker died cleaning branches from a power line, following a storm. He was electrocuted after falling from a tree onto a line thought to be de-energized. Although the workers had opened a fused switch on a transformer, the line remained energized through another transformer.

    If you are working on or near power lines, the following steps may save your life:

    • Treat all power lines as energized until you have followed the required procedures for personally de-energizing and testing them with an appropriate testing device. Do not rely on "fuzzing" to determine if a power line has been de-energized. 
    • Verifying that a line is not energized may not ensure your safety. You must also ground lines on both the load and supply sides of the work area. Grounding is necessary to protect you from the hazards of feedback electrical energy from a secondary power source, such as a portable generator. 
    • When restoring power in underground vaults, added precautions are necessary to avoid explosion hazards. As vaults containing electrical connections are drained or pumped out, and energized, potentially explosive gases may form. If you are required to work in a utility vault, refer to the Confined Spaces section of this Fact Sheet.

    RESPIRATORY HAZARDS

    If you are involved in cleanup efforts you may be exposed to ash, soot and fire decomposition products that may cause irritation and other respiratory effects. Spoiled and/or wet vegetation and other organic/agricultural materials often grow large amounts of bacteria and mold during warm weather. Breathing these organisms and the organic dust produced may cause lung disease. Use proper engineering controls to exhaust and replenish adequate fresh air if working indoors. A high efficiency particulate air (HEPA)-type vacuum is recommended when cleaning surfaces contaminated with dust. The use of a typical household vacuum should be avoided since it will re-suspend the collected dust into the air. When exposure to dusts cannot be controlled or avoided, exposure can be reduced by routine use of a well-fitted NIOSH-certified air-purifying respirator (such as an N-95 or more protective respirator).

    STRESS, LONG HOURS, AND FATIGUE MAY INCREASE THE RISKS FOR INJURY AND ILLNESS

    Continued long hours of work, combined with emotional and physical exhaustion and losses from damaged homes and temporary job layoffs, can create a highly stressful situation for cleanup workers. Workers exposed to these stressful conditions have an increased risk of injury and emotional crisis, and are more vulnerable to stress-induced illnesses and disease. Emotional support from family members, neighbors, and local mental health professionals can help to prevent more serious stress-related problems in the difficult months ahead. People working in all phases of cleanup work can reduce their risks of injury and illness in several ways: 

    • Set priorities for cleanup tasks and pace the work over several days (or weeks). Avoid physical exhaustion. 
    • Resume a normal sleep schedule as quickly as possible. Get plenty of rest and take frequent rest breaks BEFORE exhaustion builds up. 
    • Take advantage of disaster relief programs and services in your community. 
    • Be alert to emotional exhaustion or strain. When family members and neighbors are unavailable for emotional support, consult professionals at community health and mental health centers.

    For more information about these or other occupational safety and health topics contact NIOSH at:

    1-800-35-NIOSH (1-800-356-4674)

    Fax: 513: 533-8573

    E-mail: pubstaft@cdc.gov

    www.cdc.gov/niosh

    Part 1-Warnings from The National Institute for Occupational Safety and Health (NIOSH)

    3/25/2019 (Permalink)

    Woolsey fire devastation

    NIOSH warns workers and volunteers of the potential dangers involved with cleanup operations following the devastation caused by forest fires.  

    Because the level of experience varies among these workers, cleanup crews must work together and look out for one another to ensure safety.

    NIOSH urgently requests your assistance in disseminating the following warnings to all those involved in cleanup work following forest fires.

    The potential work-related hazards listed here are described below in greater detail: Fire, Electrical Hazards, Carbon Monoxide, Musculoskeletal Hazards, Thermal Stresses, Heavy Equipment, Structural Instability, Hazardous Materials, Confined Spaces, Power Line Hazards, Agricultural Hazards, Stress and Fatigue. Additional key resources on health and safety hazards related to fire fighting can be found on the NIOSH web site under the “spotlights” section titled “Fighting Wildfires” (http://www.cdc.gov/niosh/topics/firefighting/).

    General Considerations

    Before cleanup operations are initiated, local and State government emergency policies and guidelines should be checked to determine if any restrictions exist (e.g., water use, discharge of waste water, disposal of debris).

    POTENTIAL DANGERS INVOLVED IN CLEANUP OPERATIONS

    Fire

    Heat sources may remain as a result of smoldering wood or other debris that could reignite if contact is made with a combustible material or if oxygen becomes available. Workers and employers must therefore take extra precautions. At least two fire extinguishers, each with a UL rating of at least 10A, should be provided at every cleanup activity.

    Electrical Hazards

    NIOSH has investigated several work-related electrocution deaths following natural disasters. To prevent future electrocutions, NIOSH urges those involved in cleanup activities to take the following steps:

    •  If water has been present anywhere near electrical circuits and electrical equipment, turn off the power at the main breaker or fuse on the service panel. Do not turn the power back on until electrical equipment has been inspected by a qualified electrician. Never enter flooded areas or touch electrical equipment if the ground is wet, unless you are certain that the power is off. NEVER handle a downed power line. No not use electrical equipment that has been exposed to heat from the fire until checked by an electrician.
    • When using gasoline and diesel generators to supply power to a building, switch the main breaker or fuse on the building service panel to the "off" position prior to starting the generator. This will prevent inadvertent energization of power lines from backfeed electrical energy from the generators, and help to protect utility line workers from possible electrocution.
    • If clearing or other work must be performed near a downed power line, contact the utility company to discuss de-energizing and grounding or shielding of power lines; maintain a safe distance from the power lines until they have been deenergized. Extreme caution is necessary when moving ladders and other equipment near overhead power lines to avoid inadvertent contact. If you are working on or near power lines, refer to the additional recommendations provided in that section below. Be aware of possible fire damage to poles and other structures carrying overhead power lines.

    Unstable Work Surfaces

    Cleanup activities may involve walking on unstable surfaces such as construction debris, trees and other vegetation. Piles of debris and other unstable work surfaces create a risk for traumatic injury from slips, falls, puncture wounds from nails and sharp objects, and collapsing materials. Extreme caution is necessary when working on these surfaces. Protective equipment, such as hard hats, safety glasses, leather gloves, and steel toe boots should be considered to minimize the risk of injury.

    Carbon Monoxide

    Cleanup activities may involve the use of gasoline- or diesel-powered pumps, generators, and pressure washers. Because these devices release carbon monoxide, a deadly, colorless, odorless gas, operate all gasoline-powered devices outdoors and never bring them indoors. It is virtually impossible to assess adequate ventilation. NIOSH has investigated several carbon monoxide poisoning deaths in the past caused by the use of gasoline-powered engines indoors or in confined spaces. Be aware that high levels of carbon monoxide may occur in confined spaces from the fires. 

    Musculoskeletal Hazards

    Cleanup workers are at risk for developing serious musculoskeletal injuries to the hands, back, knees, and shoulders. Special attention is needed to avoid back injuries associated with manual lifting and handling of debris and building materials. To help prevent injury, use teams of two or more to move bulky objects, avoid lifting any material that weighs more than 50 pounds (per person), and use proper automated-assist lifting devices.

    Thermal Stresses

    Heat: Cleanup workers are at serious risk for developing heat stress. Excessive exposure to hot environments can cause a variety of heat-related problems, including heat stroke, heat exhaustion, heat cramps, and fainting. To reduce the potential for heat stress, drink a glass of fluid every 15 to 20 minutes and wear light-colored, loose- fitting clothing. Additionally, incorporate work-rest cycles into work routines, work during the cooler hours of the day, when possible, or distribute the workload evenly throughout the day. When air conditioning is unavailable, open windows and use fans.

    Cold: If standing water is present from fire fighting be aware that working in water which is cooler than 75 degrees F (24 degrees C) will remove body heat more rapidly than it can be replaced, resulting in hypothermia. To reduce the risk of hypothermia, wear high rubber boots, ensure that clothing and boots have adequate insulation, avoid working alone, take frequent breaks out of the water, and change into dry clothing when possible.

    Heavy Equipment

    Only those properly trained should operate heavy equipment such as bulldozers, backhoes, and tractors. If you are operating this type of equipment, make sure you turn it off and block it against motion when not in use. Operators should be aware of the activities around them to protect other workers on foot from being struck by moving equipment. Heavy equipment operators should not exceed the load capacity of cranes and other lifting equipment and ensure that workers do not walk under areas where cranes and other heavy equipment are being used to lift objects.

    Structural Instability

    Fires can rearrange and damage natural walkways, as well as sidewalks, parking lots, roads, and buildings. Never assume that fire-damaged structures or ground are stable. Buildings that have been burned may have suffered structural damage and could be dangerous. Don t work in or around any building damaged by fire until it has been examined and certified as safe for work by a registered professional engineer or architect. Assume all stairs, floors, and roofs are unsafe until they are inspected. Leave immediately if you hear shifting or unusual noises as this may signal a possible collapse.

    Hazardous Materials

    Fires to commercial and residential buildings and water used to fight the fire can dislodge tanks, drums, pipes, and equipment, which may contain hazardous materials such as pesticides or propane. Containers may be damaged by fire and heat. Do not attempt to move unidentified dislodged containers without first contacting the local fire department or hazardous materials team. If working in potentially contaminated areas, avoid skin contact or inhalation of vapors by wearing appropriate protective clothing and respirators. Contact NIOSH for more information on the proper safety equipment. Frequently and thoroughly wash skin areas that may have been exposed to pesticides and other hazardous chemicals.

    Look for Part II in our next Blog.

    California Water Damage and Renter’s Rights

    3/20/2019 (Permalink)

    Water seeping into a home from a rainstorm.

    California renter’s rights protect tenants from expensive repair costs, including water damage.

    Southern California experienced torrential rains ... forcing hundreds of residents to evacuate, opening sink holes and causing dangerous mudslides — one of the strongest storms in years for the area.

    Most cities have fire departments willing and able to help when flood emergencies arise, especially if the situation is life-threatening. Flooding can cause electrical hazards. "Never turn power on or off yourself or use an electrical tool or appliance while standing in water," warns the National Center for Disease Control website.

    Many buildings have an electrical shut-off box outside the unit on a main electrical panel. Find out where the electric shut-off switch is before a disaster.

    Another concern is contamination from sewage in standing water. "Discard food that may have been in contact with floodwaters," recommends the Governor's Office of Emergency Services (www.oes.ca.gov).

    Once the water flow has been staunched, there probably will be damage to repair.

    "Tenants have a right to decent housing, free from habitability or code violations," said Ron Brown, director of the Human Rights and Fair Housing Commission in Sacramento.

    Both state and local housing codes require landlords to maintain their property for renters in habitable condition. This covers dwelling needs that include effective waterproofing, weather protection and heating facilities that are in good working order.

    Most laws focus on health and safety issues. Basic details can be found through the California Department of Consumer Affairs site at www.dca.ca.gov/legal/landlordbook.

    Tenants have a duty under state law to inform the landlord promptly of needed repairs, preferably in writing. Vivid details, such as "water is coming in through my front door through a low spot when it rains," are useful. If possible, take photographs of the problem. Follow up with a friendly phone call.

    Although tenants on the scene can stem the tide of damage, repairs should not be undertaken without going through proper channels.

    State law allows landlords about 30 days to do most repairs. What if the landlord ignores written notice for flood or other repair work? If a unit is uninhabitable and 30 days have passed, tenants have several options, including making repairs and deducting them from the rent, withholding the rent, suing the landlord and moving.

    Under State Civil Code 1941, the repair-and-deduct remedy may be applied only twice in a 12-month period and cannot exceed the monthly rental amount.

    What if a tenant thinks the rent should be withheld because the place is uninhabitable? If damage amounts to more than two months' rent, be prepared to provide proof. And be aware that putting a dollar value on the inconvenience of wet carpet and fans running 24 hours to dry it out may be tricky to prove.

    If rent is withheld, the situation can get complicated. According to the California Department of Consumer Affairs, "if a landlord brings an eviction action against a tenant for nonpayment of rent, and the unit is found to be uninhabitable, the landlord is liable to the tenant for reasonable attorney's fees and court costs."

    Several new laws took effect Jan. 1, 2004. In a supplement to State Civil Code 1941.1, California law prohibits a landlord from collecting or demanding rent on an uninhabitable dwelling. The law also allows tenants to seek damages after inspection by a housing official. A notice of violation has to have been issued to the landlord, and the violation must have remained 60 days after the landlord received notice before a suit can be filed.

    Consulting a legal professional is always a good idea before deducting rent or bringing a lawsuit.

     To read this article from the Los Angeles Times cllick the link: 

    Los Angeles Times

    Suffering a water loss can be a hectic and stressful time. Emotions run high and often times you don’t even know where to start! The first step should always be to identify the source of incoming water then shutoff or stop the water source if possible. Next make sure to turn off all electrical appliances around the affected area to reduce electrical hazards and turn off the circuit breakers supplying electricity to the wet areas. You will want to remove excess water by mopping or blotting and make sure to never use a regular vacuum to remove water! Keep furniture safe from additional damage by placing aluminum foil or wood blocks between furniture legs and wet carpeting/flooring and make sure to call SERVPRO of West Riverside City at (951)-351-8033 to come assess the damage and get the drying process started immediately.  Since we are locally owned and operated, we are able to respond quickly and with the right resources. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    How to Find Your Riverside Home's Main Water Shut Off Valve

    3/18/2019 (Permalink)

    No one expects pipes to burst, water heaters to break, or toilets and washers to overflow.  If this happens, your quick response along with the highly trained specialists from SERVPRO of West Riverside City will limit your damages and potentially save you thousands of dollars! Here are some tips for locating water shut-off valves on your property.

    Source: The Spruce…

    Finding the Water Shut-Off Valves

    Some things in life are worth learning before it's too late—like the locations of your water shut-off valves. If a water pipe springs a leak, knowing where the shut-off valve is could save you thousands in water damage repairs. What's more, you can't make those major plumbing repairs or improvements unless you first turn off the water.

    Home water systems contain two types of shut-off valves: main or master shutoff valves for stopping the flow of water to the entire house and individual or supply shut-off valves for specific appliances and fixtures.

    Before Anything Else, Try to Cut Off Water Close to Source

    If you have a leak at your toilet, sink, clothes washer, or ice maker, shut off water close to the source:

    • Toilet:  Look under the toilet, against the wall.  You will see flexible metal tubing.  Turn the handle clockwise until the handle stops.  Do not force.
    • Sink:  Look under the sink cabinet.  You will see two sets of flexible metal or plastic tubing.  Turn clockwise.
    • Clothes Washer:  Some houses have the valves clearly exposed above and behind the washer.  Turn both valves clockwise.  If you do not see these valves, slide the washer outward and you will likely see them.
    • Dishwashers: The water supply tube running to the dishwasher often has a fixture shutoff valve controlling it. In many cases, this is also located under the kitchen sink base cabinet, and it may be close proximity to the sink faucet shut-off valves. 
    • Refrigerator ice makers/water dispensers: The small copper or mesh supply tube running to the refrigerator usually has a small saddle valve or other devices that can be shut off to close down the water supply. 

    Now for the main water shut-offs to the house…

    •  Water Main:  Locate Shut-Off Valve Within the House

    This is the best way to shut off water in your house.  It will cut off your home's entire water supply, allowing you to open up any pipe within the house.

    Unlike the main water valve, it should be easy to access and not involve special tools or digging. (The only problem is that not everyone has one. In this case, turn off the pump at the electrical box.)

    But where would you find yours?  Put on your detective's hat for this one.  Suggestions:

    • Inside/Outside Perimeter:  In most cases, it will be near the perimeter of the house—like the outside wall in a utility area where the main water line enters the house, or on an outside wall near the water meter. This valve will always be located on the house side of the water meter and is usually a rather large valve. 
    • Ground Level:  Keep your focus on-grade.  If on a ground level floor, you will be looking down.
    • Path of Least Resistance:  Imagine a straight line extending from your outdoor water meter to the nearest point of your home's exterior perimeter.  Water lines will take the shortest path to get to a house.  Where that line meets your house is likely where the house's shut-off is located.
    • Check Inspection Report:  If you still have your property inspection report from when you purchased the house, it should indicate the location of the shut-off valve.  Inspection reports often follow a standardized format, so you may find this information located in Section 6.1.
    • Access Panels:  Look for any kind of access panel.  Water cut-off valves are not supposed to be sealed up behind drywall.  However, your home's previous owner may have unwisely sealed the valve behind a wall.  Most homeowners--and any legitimate contractor--will create an access panel around the valve.

    Where It Is Not:  It is likely not under a sink.  The shut-off to the water heater may look promising, but that only affects the outflow of hot water from that point.  Do not confuse the gas shut-off to the furnace or water heater with water lines.

    • Water Main:  Locate Main Shut-Off Value Outside By Meter

    If the previous two options fail, try to shut off the water main outside.  

    This will cut off all water in the house.  This is the most rigorous option and will involve tools, and possibly even tools that you do not have on hand.  It is dirty work and may involve digging.

    Locate the round, square, or rectangular steel or iron lid.  Lift the lid and set the lid to the side.  If there is dirt or sand, remove gently with your hand or a garden trowel.  Do not discard.  If you live in a climate that freezes in the winter, this sand/dirt is required to prevent the pipes from freezing and bursting.

    After clearing the box, you will see three things:

    • Water Meter:  A glass-covered meter that may have a secondary cover to protect the glass.  Ignore this as it has nothing to do with shutting off the water.
    • Water Company's Shut-Off Valve:  This will be on the street side of the water meter.  See attached image.  This turn-off is designed so that only the water company can turn it off with a special tool.  Do not turn this off.  Even if you manage to get a Vise-Grip or Crescent wrench on this, you would find it exceedingly difficult to turn.
    • Your Shut-Off Valve:  This will be on the house side of the water meter.  It may have a knob for turning or it may have a nut.  There is no standard size for this nut.  For example, some are 3/8" and require a ratchet wrench with an extender for access.  Turn this clock-wise.

    If you need help locating your main water shut-off valves, you can schedule a service call for SERVPRO of West Riverside City to come out and assist you. Call us at 951-351-8033 if you are interested. It would be money well spent to protect your home investment.

    Black Mold and your Dog

    3/13/2019 (Permalink)

    Ellie, our mascot, appreciates the care we take for all furry friends.

    The impacts to our furry friends. From our friends at WAG:  

    When we find black mold in our homes, we are often surprised. For many people, black mold is found as a result of a home renovation or just moving an appliance that has been in place for many years. People can become sick from black mold for years before they understand what has caused them to be so ill. This exposure to black mold can make your dog sick as well. Much like infants and the elderly, dogs tend to be more susceptible to illnesses related to black mold than their adult owners.

    Signs and Symptoms

    Symptoms common to black mold exposure appear in other conditions as well. It is easy, as happens with humans, to treat symptoms of black mold exposure in your dog as different conditions or illnesses. If your dog has been exposed to black mold, you may see some of the following symptoms:

  • Excessive licking, especially on your dog's paws
  • Loss of fur in small areas
  • Coughing Sneezing Discharge from eyes and nose
  • Noisy or labored breathing
  • Lethargy and listlessness
  • Lack of appetite
  • Behavioral changes
  • Care and Treatment

    If your dog is affected by black mold, you will need to do two things. The symptoms of black mold exposure will need to be treated by your veterinarian. Your veterinarian may prescribe antibiotics for symptoms such as bacterial infections in the lungs or on your dog’s skin. Your dog may also be prescribed steroids or other drugs depending on how long their exposure was and how sick the dog is. Your doctors may also request you not return the dog to the home until the black mold has been mitigated. Working in your dog's best interest, it might also be recommended you and your animals say out of the home until removal is complete, because treatment will not help if exposure to mold continues.  

    The second step of caring for your dog who has after black exposure is complete mold removal. Black mold within your home affects humans as well as your dogs. To continue medical treatment for yourself as well as for your dog and improve efficacy, the mold will have to be completely removed from the home. The Environmental Protection Agency, or EPA, recommends hiring a mold remediation team because of their professional training if the mold discovered in your home covers an area greater than ten square feet, if black mold is caused by contaminated water or sewage, or if you have mold within your air duct system. If you are comfortable removing the mold on your own, be sure to clean the hard to reach spots and do your research on do-it-yourself mold removal to reduce the number of spores released into the air and onto your skin during the removal process.

    Risk and Prevention

    Dogs who are exposed to black mold can have more serious health problems than some owners face when exposed to black mold. The only way to prevent black mold exposure from recurring is to ensure the mold is completely removed. Black mold can cause serious illness in humans as well as for their pets. If you suspect your dog has been exposed to black mold or if your dog is sick for extended periods of time with no diagnosis and no relief, consider taking him to your veterinarian for testing of mold exposure. Some areas of the United States are more susceptible to black mold growth, such as moist, humid climates where weather brings rain, hurricanes, or flooding often. However, even in a dry climate, a leak from faulty refrigerator water line for an extended period of time could cause black mold growth within your home.

    Read more at: https://wagwalking.com/wellness/black-mold-and-your-dog

    Tips for Keeping Your Pet Safe From Mold

    A good rule of thumb is to develop the habit of keeping anything your pet comes in contact with clean and dry:

  • Keep pet food in a sealed container in a cold, dry area (freezer)
  • Wash food and water bowls at least once a day and throw out plastic dishes
  • Launder your pet's bedding frequently, and immediately if it becomes damp
  • Wash pet toys once a week
  • What Should You Do If You Spot Mold in Your Home?

    If the issue is small and contained, you can usually tackle it on your own by washing the surface with a soap and water solution. However, if you face recurring or widespread growth, hire a professional mold remediation team.

    If mold is putting your household’s health at risk, the trusted professionals at SERVPRO® of West Riverside City will put your home on the path to wellness. As leading mold remediation and restoration service experts, we know how to tackle mold growth strategically. Equipped with heavy-duty cleaning tools, our crews will not only remove spots, but also implement solutions to control moisture and prevent the problem from returning.  

    To arrange fast and effective clean-up, call a helpful representative at 951-351-8033 today. We care about your family and that includes your beloved pets.  

    SERVPRO Cleaning Fire Damage in West Riverside City

    3/11/2019 (Permalink)

    This was the result of a Riverside home fire, SERVPRO provided quality service and care for this customers property.

    SERVPRO Categorizes Fire and Smoke Damage

    After a fire, most of the damage to Riverside homes comes from smoke and odor residues that rest on and even penetrate some surfaces like building material and furniture. To fully clean and remove them requires not just experience, but also the right tools.

    SERVPRO places fire damage to Riverside homes into three categories: Minor, Medium, and Major. We make this determination for odors and smoke residues depending on how far out they extend from the fire point of origin and how strong the odor or how thick the residue is in each room.

    With Minor damage, odors are mild and usually removed with the same cleaning agents we use smoke residues on ceilings, floors, walls, and furniture. The residues themselves are normally light-to-moderate in this category and are limited to only a few rooms. Our technicians can remove all of these with sponges or cloths and hand-spraying a cleaning agent when needed.

    Medium damage happens with hotter fires. They produce stronger odors, thicker residues, and spread them throughout more of the home. In this category, a cleaning agent is needed to break up the residues to remove them. Simply cleaning the building material and property does not eliminate all odors in this category, so SERVPRO technicians use an additional deodorizing agent to destroy the odor-causing particles.

    To get rid of them, SERVPRO technicians use pressure sprayers and injectors to distribute deodorizing agents. The pressure sprayers are excellent for covering large surfaces such as kitchen walls or living room carpets with either a deodorizer or a cleaning agent. We use the injectors to apply a small amount of deodorizer directly into a small stain in carpets or upholstered furniture.

    Major damage occurs close to the fire’s point of origin. Odors are exceptionally strong, and standard deodorizers do not remove all of them. If the fire burned hot enough to cause structural damage, then the smoke residues are exceptionally thick here and spread through the entire home. The level of residue makes removal of building material like drywall cheaper than attempting to clean it. The same may apply to furniture and other personal property due to the extent of the damage or the cost of cleaning.

    For heavily covered property, we use an immersion tank to soak and remove the residue in a cleaning agent. We do this only for items not further damaged by soaking. To remove the odors when the usual agents do not work, our technicians bring in an ozone machine. This device generates a gas that oxidizes the odor particles. This gas alters them and removes the odor completely. The drawback to using an ozone machine is we need to evacuate the home of people, pets, and any items made from natural rubber until we finish the procedure.

    SERVPRO has the certification and experience to address all levels of fire damage.  But what about smoke?  Did you know that there are two different types of smoke? Wet and dry.

    There are two different types of smoke- wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of West Riverside City will test the soot to determine which type of smoke damage occurred

    Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to accurately assess the extent of the damage to develop a comprehensive plan of action.

    Wet smoke - Plastic and Rubber

    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

    Dry Smoke - Paper and Wood

    • Fast burning, high temperatures, heat rises therefore smoke rises.

    Protein Fire Residue - Produced by evaporation of material rather than from a fire

    • Virtually invisible, discolors paints and varnishes, extreme pungent odor.

    Our Fire Damage Restoration Services

    Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

    Have questions about Fire, Smoke, or Soot Damage?

    Restoring your home after a fire is not a quick process, but SERVPRO of West Riverside City is here with you at each step. If you need our services, call us at (951) 351-8033 today.

    There are many companies that you can choose from when it comes to fire restoration in your home. Our crew works to provide the best quality service encompassing the work that we do in your home and our commitment to providing the best in customer consideration. If you experience a fire in your home, trust the team at SERVPRO of West Riverside City to help you get things back to pre-damage condition.

    Locally Owned Company with National Resources

    Contact SERVPRO of West Riverside City for full-service solutions to emergency situations that may occur on your property, or schedule your home’s initial inspection, today.

    Call anytime at (951) 351-8033, were available 24/7 for your emergency needs.

    Part II NIOSH Warns of Hazards during Cleanup Work Following Forest Fires

    3/7/2019 (Permalink)

    Woolsey fire destroyed many homes and businesses.

    The National Institute for Occupational Safety and Health (NIOSH) warns workers and volunteers of the potential dangers involved with cleanup operations following the devastation caused by forest fires.

    Because the level of experience varies among these workers, cleanup crews must work together and look out for one another to ensure safety.

    NIOSH urgently requests your assistance in disseminating the following warnings to all those involved in cleanup work following forest fires. The potential work-related hazards listed here are described below in greater detail: Confined Spaces, Power Line Hazards, Agricultural Hazards, Stress and Fatigue. Additional key resources on health and safety hazards related to fire fighting can be found on the NIOSH web site under the “spotlights” section titled “Fighting Wildfires” (http://www.cdc.gov/niosh/topics/firefighting/).

    PREVENTION MEASURES

    First Aid

    First aid, even for minor cuts and burns, is extremely important. Immediately clean out all open wounds and cuts with soap and clean water. Most cuts, except minor scratches, sustained during cleanup activities will warrant treatment to prevent tetanus. If you are injured, contact a physician to determine the necessary type of treatment.

    Protective Equipment

    For most clean-up work activities, you will need the following personal protective equipment: hard hats, safety goggles, heavy work gloves, and watertight boots with steel toe and insole (not just steel shank). For information on what equipment you need for protection, contact your local OSHA office or NIOSH.

    Excessive noise from equipment such as chain saws, backhoes, tractors, pavement breakers, blowers, and from heavy equipment (e.g., earth moving equipment, helicopters) may cause ringing in the ears and subsequent hearing damage. If working with any noise that you must shout over to be heard, you should wear earplugs or other hearing protection devices.

    Working in Confined Spaces

    If you are required to work in a boiler, furnace, pipeline, pit, pumping station, septic tank, sewage digester, storage tank, utility vault, well, silo, or similar enclosed structures, you should be aware of the hazards of working in confined spaces. A confined space has one or more of the following characteristics:

    • limited openings for entry or exit;
    • unfavorable natural ventilation; or
    • is not designed for continuous worker occupancy.

    Toxic gases, a lack of oxygen, or explosive conditions may exist in the confined area, resulting in a potentially deadly atmosphere. Because many toxic gases and vapors cannot be seen or smelled, never trust your senses to determine if safe entry is possible. Never enter a confined space unless you have been properly trained, even to rescue a fellow worker! If you need to enter a confined space and do not have the proper training and equipment, contact your local fire department for assistance.

    Working On or Near Power Lines [Recommendations for Utility Workers ONLY]

    Several workers have died of electrocution following natural disasters. Workers and employers must take extreme caution while attempting to restore power or clear areas near downed power lines. In one instance, a worker lost his life while removing trees from a de-energized power line that had been knocked down by a storm. While inspecting the completed work, the man stepped on the line and was electrocuted by "feedback" energy from a portable backup generator at a nearby gas station. Feedback energy occurs when a de-energized line becomes energized by a secondary power source.

    Another worker died cleaning branches from a power line, following a storm. He was electrocuted after falling from a tree onto a line thought to be de-energized. Although the workers had opened a fused switch on a transformer, the line remained energized through another transformer.

    If you are working on or near power lines, the following steps may save your life:

    • Treat all power lines as energized until you have followed the required procedures for personally de-energizing and testing them with an appropriate testing device. Do not rely on "fuzzing" to determine if a power line has been de-energized. 
    • Verifying that a line is not energized may not ensure your safety. You must also ground lines on both the load and supply sides of the work area. Grounding is necessary to protect you from the hazards of feedback electrical energy from a secondary power source, such as a portable generator. 
    • When restoring power in underground vaults, added precautions are necessary to avoid explosion hazards. As vaults containing electrical connections are drained or pumped out, and energized, potentially explosive gases may form. If you are required to work in a utility vault, refer to the Confined Spaces section of this Fact Sheet.

    RESPIRATORY HAZARDS

    If you are involved in cleanup efforts you may be exposed to ash, soot and fire decomposition products that may cause irritation and other respiratory effects. Spoiled and/or wet vegetation and other organic/agricultural materials often grow large amounts of bacteria and mold during warm weather. Breathing these organisms and the organic dust produced may cause lung disease. Use proper engineering controls to exhaust and replenish adequate fresh air if working indoors. A high efficiency particulate air (HEPA)-type vacuum is recommended when cleaning surfaces contaminated with dust. The use of a typical household vacuum should be avoided since it will re-suspend the collected dust into the air. When exposure to dusts cannot be controlled or avoided, exposure can be reduced by routine use of a well-fitted NIOSH-certified air-purifying respirator (such as an N-95 or more protective respirator).

    STRESS, LONG HOURS, AND FATIGUE MAY INCREASE THE RISKS FOR INJURY AND ILLNESS

    Continued long hours of work, combined with emotional and physical exhaustion and losses from damaged homes and temporary job layoffs, can create a highly stressful situation for cleanup workers. Workers exposed to these stressful conditions have an increased risk of injury and emotional crisis, and are more vulnerable to stress-induced illnesses and disease. Emotional support from family members, neighbors, and local mental health professionals can help to prevent more serious stress-related problems in the difficult months ahead. People working in all phases of cleanup work can reduce their risks of injury and illness in several ways: 

    • Set priorities for cleanup tasks and pace the work over several days (or weeks). Avoid physical exhaustion. 
    • Resume a normal sleep schedule as quickly as possible. Get plenty of rest and take frequent rest breaks BEFORE exhaustion builds up. 
    • Take advantage of disaster relief programs and services in your community. 
    • Be alert to emotional exhaustion or strain. When family members and neighbors are unavailable for emotional support, consult professionals at community health and mental health centers.

    For more information about these or other occupational safety and health topics contact NIOSH at:

    1-800-35-NIOSH (1-800-356-4674)

    Fax: 513: 533-8573

    E-mail: pubstaft@cdc.gov

    www.cdc.gov/niosh

    California Water Damage and Renter’s Rights

    3/7/2019 (Permalink)

    Water seeping into a home from a rainstorm.

    California renter’s rights protect tenants from expensive repair costs, including water damage.

    Southern California experienced torrential rains ... forcing hundreds of residents to evacuate, opening sink holes and causing dangerous mudslides — one of the strongest storms in years for the area.

    Most cities have fire departments willing and able to help when flood emergencies arise, especially if the situation is life-threatening. Flooding can cause electrical hazards. "Never turn power on or off yourself or use an electrical tool or appliance while standing in water," warns the National Center for Disease Control website.

    Many buildings have an electrical shut-off box outside the unit on a main electrical panel. Find out where the electric shut-off switch is before a disaster.

    Another concern is contamination from sewage in standing water. "Discard food that may have been in contact with floodwaters," recommends the Governor's Office of Emergency Services (www.oes.ca.gov).

    Once the water flow has been staunched, there probably will be damage to repair.

    "Tenants have a right to decent housing, free from habitability or code violations," said Ron Brown, director of the Human Rights and Fair Housing Commission in Sacramento.

    Both state and local housing codes require landlords to maintain their property for renters in habitable condition. This covers dwelling needs that include effective waterproofing, weather protection and heating facilities that are in good working order.

    Most laws focus on health and safety issues. Basic details can be found through the California Department of Consumer Affairs site at www.dca.ca.gov/legal/landlordbook.

    Tenants have a duty under state law to inform the landlord promptly of needed repairs, preferably in writing. Vivid details, such as "water is coming in through my front door through a low spot when it rains," are useful. If possible, take photographs of the problem. Follow up with a friendly phone call.

    Although tenants on the scene can stem the tide of damage, repairs should not be undertaken without going through proper channels.

    State law allows landlords about 30 days to do most repairs. What if the landlord ignores written notice for flood or other repair work? If a unit is uninhabitable and 30 days have passed, tenants have several options, including making repairs and deducting them from the rent, withholding the rent, suing the landlord and moving.

    Under State Civil Code 1941, the repair-and-deduct remedy may be applied only twice in a 12-month period and cannot exceed the monthly rental amount.

    What if a tenant thinks the rent should be withheld because the place is uninhabitable? If damage amounts to more than two months' rent, be prepared to provide proof. And be aware that putting a dollar value on the inconvenience of wet carpet and fans running 24 hours to dry it out may be tricky to prove.

    If rent is withheld, the situation can get complicated. According to the California Department of Consumer Affairs, "if a landlord brings an eviction action against a tenant for nonpayment of rent, and the unit is found to be uninhabitable, the landlord is liable to the tenant for reasonable attorney's fees and court costs."

    Several new laws took effect Jan. 1, 2004. In a supplement to State Civil Code 1941.1, California law prohibits a landlord from collecting or demanding rent on an uninhabitable dwelling. The law also allows tenants to seek damages after inspection by a housing official. A notice of violation has to have been issued to the landlord, and the violation must have remained 60 days after the landlord received notice before a suit can be filed.

    Consulting a legal professional is always a good idea before deducting rent or bringing a lawsuit.

     To read this article from the Los Angeles Times cllick the link: 

    Los Angeles Times

    Suffering a water loss can be a hectic and stressful time. Emotions run high and often times you don’t even know where to start! The first step should always be to identify the source of incoming water then shutoff or stop the water source if possible. Next make sure to turn off all electrical appliances around the affected area to reduce electrical hazards and turn off the circuit breakers supplying electricity to the wet areas. You will want to remove excess water by mopping or blotting and make sure to never use a regular vacuum to remove water! Keep furniture safe from additional damage by placing aluminum foil or wood blocks between furniture legs and wet carpeting/flooring and make sure to call SERVPRO of West Riverside City at (951)-351-8033 to come assess the damage and get the drying process started immediately.  Since we are locally owned and operated, we are able to respond quickly and with the right resources. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

    5 Common Questions Regarding Home Restoration Insurance Claims

    3/6/2019 (Permalink)

    Fire, Water, Mold? Call SERVPRO of West Riverside City

    Whether your home is damaged by a flood or a fire, getting things back to the way they were can take time—and money.

    However, when you have the support of your home insurance policy and a trusted restoration company, you can save yourself from the heavy stress and high expenses that are associated with water and fire damage repairs. Since navigating restoration insurance claims can be complex, SERVPRO of West Riverside City answers a few common questions homeowners have about the process.  

    5 FAQs About Using Home Insurance for Water & Fire Damage Repairs

    Will Water & Fire Damage Repairs Be Covered By My Policy?

    Technically, most home insurance providers cover restoration work related to fire and water damage. However, this damage typically has to be connected to an event that is covered by your policy—also known as a “peril.” For instance, plumbing emergencies and electrical fires may be acceptable perils, but floods may require additional coverage.

    Will Putting Off Repairs Affect My Insurance Policy?

    In some cases, fire and water damage may seem minor enough to put off repairs. But, if more damage occurs as a result of negligence, your insurance company may not cover those future claims. By staying proactive and making repairs as soon as possible, you can protect yourself against denied claims down the road.

    Should I Call My Insurance Company Before the Restoration Company?

    When you have a water and fire damage repair company in mind, it is often best to call them before reaching out to your insurance provider. These professionals will fully document the damage, making it easier to file an accurate claim. They will also provide the proactive care to keep your home safe, as well as prevent further damage.

    Can I Choose My Own Restoration Provider?

    If you do call your insurance provider first, they may recommend a company for your home repairs. While it’s perfectly acceptable to use these references, it is not required. In fact, it is your right as a policyholder to choose who repairs your property.

    When Should I Pay Out-of-Pocket?

    If your insurance deductible is higher than the cost of the repairs, it is generally best to pay out-of-pocket. In these instances, you would have been required to pay the whole price anyway without any coverage from your provider. However, many water and fire restoration jobs will exceed the cost of the deductible.

    In a perfect world, homeowners would always be able to avoid these situations—but accidents still happen. Fortunately, it’s easy to stay prepared when you have SERVPRO of West Riverside City at your side. Providing everything from mold remediation to fire damage repairs, this restoration company will ensure you receive fast, expert care. Visit them online to learn more about their services or call (951) 351-8033 to request 24/7 emergency assistance.

    Why Choose SERVPRO?

  • SERVPRO of West Riverside City recognizes the necessity for prompt and accurate response and offer 1-4-8 Response Guidelines to help minimize additional, secondary or permanent damage and contamination. In addition, SERVPRO of West Riverside City is available for emergency response 24 hours a day, 365 days a year.
  • Knowledge and training are key elements in effective water removal and moisture damage. SERVPRO of West Riverside City applies their industry knowledge, training and understanding of how relative humidity, temperature, vapor pressure and air movement influence drying conditions.
  • Powerful and professional equipment is essential for proper mitigation and efficient restoration of water damaged areas. SERVPRO of West Riverside City is outfitted with state-of-the-art industrial grade equipment and products to measure the extent of moisture saturation and offer proper drying, deodorizing and disinfecting of water damaged areas.
  • SERVPRO of West Riverside City offers content restoration to restore water damaged contents and personal belongings. Often when water damage occurs, personal possessions are also damaged by water or moisture. SERVPRO Technicians work diligently to try and return personal contents to preloss conditions.
  • SERVPRO of West Riverside City works with insurance, real estate, contracting and property management companies to offer complete file management, estimates and detailed explanations of work, including status updates, changes and feedback to keep companies fully aware of a property’s drying, cleaning and restoration status. SERVPRO of West Riverside City we know you want quality information and proof of results. SERVPRO technology is designed to support your efforts!
  • Timely mitigation is key to the restoration process. Restoring property is the SERVPRO Professional’s first priority. You will appreciate the immediate response, and you will know everything possible is being done to limit the damage. Even if a loss is below the deductible amount, fast action helps assure the event will stay small!
  • Call SERVPRO of West Riverside City, we are here to help you with your needs, visit our website for a description of our services.

    How to Select A Carpet Cleaning Company in Riverside

    3/4/2019 (Permalink)

    Call SERVPRO for you carpet cleaning needs.

    The following information comes from an article listed on IICRC.org, the Institute of Inspection, Cleaning, and Restoration Certification. This information is helpful when deciding which company should handle your carpet cleaning needs.

    “Cleaning Carpet Can Be a Dirty Business” “Not All Scum Is In the Carpet” “Don’t Let them Pull The Rug Out From Under You” “Clean Your Carpets Without Cleaning Out Your Wallet” “Don’t Get Taken To The Cleaners.”  These clever phrases have appeared recently in newspaper articles and televised news programs across the nation warning consumers about carpet cleaning scam operations. The media has related horror stories of trusting consumers who have responded to low-price carpet cleaning specials only to become victims of unethical cleaners who refuse to honor the advertised price, intimidate the consumers and do poor quality work.

    Bait-and-switch operators are prevalent in many industries, and the carpet cleaning industry is no exception. This does not mean that all carpet cleaners are rip-off artists. How do you know who is and who is not? The professional carpet cleaning industry has cited these scam activities as a major industry concern and is taking action to help eliminate unprofessional workmanship and unethical tactics. One of the leaders in this campaign is the IICRC, an international, non-profit organization that certifies cleaners who meet prescribed levels of technical proficiency and pledge to operate by a Code of Ethics.

    To help educate consumers so they will not become victims of fraudulent practices within the cleaning industry, the IICRC has released a list of guidelines to consider when selecting a carpet cleaner.

    • Price – If an advertised price sounds too good to be true – it is! Often carpet cleaners advertise a low price just to get their foot in the door. Use common sense; a low price usually equates to low quality for any product or service. Legitimate business people have expenses they must cover, including license, taxes, insurance, employee wages, and benefits, and quality tools of the trade. A professional carpet cleaner who must cover all of these business expenses and make a profit to stay in the business cannot afford to drive to your house for $5.95, much less clean a room of carpet when there.
    • Quality – Never should the price of cleaning services be the sole criterion for selecting a carpet cleaner. A price that sounds high may not be a signal of a rip-off. In all professions, quality work deserves a quality price.
    • Truth in Advertising – Read the fine print in advertised specials to find out exactly what the price includes, and request a firm price in writing before the work begins.
    • Training – Professional cleaning firms require management and employees to engage in formal training in a variety of cleaning disciplines, and these educational efforts will be ongoing.  Consumers should ask about the formal training background of technicians who will be cleaning their carpet.
    • Certification – Professional firms require technicians who have certification from organizations like the IICRC or through comparable franchise or independent training and testing organizations.
    • Experience – The years of experience a firm has, combined with formal training programs, contribute significantly to the experience and proficiency of its employees.
    • Knowledgeable – Professional firms employ and train technicians who have the ability to answer basic questions regarding carpet performance and maintenance, as well as spotting and cleaning.
    • References – Consumers should ask for references from previous customers, and they should consult friends and business acquaintances about the reputation of the cleaning firm they are considering. Do not hesitate to call the Chamber of Commerce and the Better Business Bureau.
    • Trade Associations – Professional cleaning firms are members of regional or national trade associations or other organizations that promote high ethical standards and continuing education. Look for trade association logos in advertising.
    • Credibility – Community involvement through the Chamber of Commerce and/or professional business, charitable or similar organizations will be undertaken by concerned, caring professionals. Look for logos indicating involvement in these organizations.
    • Method – Ask the cleaner which method of cleaning will be used and the advantages and disadvantages of this method compared to other methods.
    • Proof – Never hesitate to ask for proof. Ask to see the cleaner’s certification card, business license and insurance certificate.
    • No Pressure – Technicians must be courteous and willing to take the time to thoroughly explain the cleaning and to answer all questions. The consumer should never feel pressured.

    There is no single criterion for selecting a carpet cleaning service. Several combined factors must be considered in the selection decision.

    Choose a trusted Service such as SERVPRO of West Riverside City, we also handle Upholstery Cleaning. 

    We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards.

    Call us for your carpet cleaning or upholstery cleaning needs 951-351-8033!

    What Happens to Electronics After a Commercial Fire?

    2/27/2019 (Permalink)

    The modern business world depends on electronic equipment.

    Whether you have a law firm, factory, clothing store or another type of business in Riverside, CA, there is a good chance you have invested in electronic devices. As you may suspect, an electrical fire can damage your company’s digital equipment. Fortunately, if the fire does not ruin your IT equipment, you may be able to salvage it.

    Fires Often Cause Extreme Damage

    Fires can be unbelievably destructive. Whether your company’s fire was large or small, you may have damage to the following areas:

  • Structures
  • Inventory
  • Equipment
  • Electronic devices
  • HVAC systems
  • Recovering from any fire can be stressful. While it is tempting to focus on rebuilding structures and mitigating smoke damage, you must also think about continuing business. If your company uses electronic devices to meet the needs of customers, you need a strategy for computer cleanup.

    Computers Are Often Salvageable 

    When cleaning a computer after an electrical fire, you must be careful to disconnect the unit from its power supply. You must also try not to damage the inner workings of the machine. Still, you should not assume your company’s digital equipment is a complete loss after a fire. Before beginning cleanup or restoration, document damage for insurance purposes.

    Cleanup Professionals Understand Electronic Devices

    Most electronic devices are complex. Not only does digital equipment have circuit boards and wiring, it often has plastic casings. As such, you can’t merely paint over fire damage. Instead, you must work with a reputable fire-restoration service to salvage electronic equipment. Professional technicians have the experience, skill and equipment to clean electronic devices and recommend repairs. Restorers also have the expertise to recognize when a fire has destroyed digital devices. 

    Fire and smoke restoration experts who specialize in electrical fire and ensuring that electronic devices are safe to operate follow three general steps.

    1. Inspect electronics for evidence of overheating. Heat from a fire can cause devices to overheat, but a black film of smoke and soot can also over-insulate parts that produce heat. The magnetic charge of acidic smoke can short circuits and cause overheating.

    2. Wipe down surfaces and check interiors for damage. Electronics restoration experts may need to take devices to a clean and safe location to restore internal components.

    3. Recover important information. If a device is damaged beyond repair, experts will focus on recovering data from it. 

    The extent of damage to electronics depends on the degree to which delicate circuitry or wiring was exposed to heat, smoke, and soot as well as other contaminants like water used to put out a fire. Rather than risking an electrical fire by attempting to turn on or repair electronic devices yourself, you are better off relying on an experienced restoration company in Riverside, CA with electronics and computer cleanup experts on staff. These specialists may be able to save you a lot of stress and money by restoring electronics or recovering important data.

    No business owner wants to have to deal with a commercial fire. If your company has sustained damage during an electrical fire, you may not have to order new electronic equipment, however. With the right team, you may be able to save your company’s computer systems. 

    The Difference Between Flood Claims and Water Damage Claims in Riverside

    2/20/2019 (Permalink)

    After experiencing water damage, you may be left wondering what your options are.

    In most cases, you should make sure that you fix all water damage as quickly as possible. Once you have done this, you can then proceed to file for claims. Fixing your home immediately can prevent problems from getting worse due to mold or decomposition. However, afterward you will still need to deal with the consequences of the bills. For some homeowners, it may be possible for insurance to cover some of the losses. However, many homeowners insurance policies do not always come packaged with flood insurance. To provide assistance, this will take a look at the differences between flood insurance and water damage claims.

    Water Damage Claims

    After experiencing water damage, your first impulse was probably to call your insurance company. Hopefully, you haven’t done this yet. There is a big difference between water damage and flood insurance. Water damage can be caused by storms, accidents, or bursting pipes. These claims are only valid when water damage is associated with water that did not first touch the ground (such as lakes, ponds, & rivers). This means that water coming from a regular thunderstorm, plumbing, or appliance is usually covered under water damage claims. In contrast, a flooded lake or stream that inundates a person’s home is not covered.

    Flood Insurance

    It is important to keep in mind that flood insurance is a special form of insurance contract. It does not automatically come with a standard homeowners insurance policy. In almost all cases, individuals have to purchase flood insurance separately from homeowners insurance. Since many homeowners are not aware of this, homeowners are often outraged when they discover that their insurance contract does not cover flood damage. Flood insurance is generally available for just a few dollars each month. Without this insurance, homeowners cannot expect to have any damage associated with flooding covered under their homeowners insurance policy.

    Implications of Denied Coverage

    If an insurance company declines your application to cover water damage, it could still have a big impact on your monthly insurance rates. Insurance companies can take advantage of information in your claims application to increase your monthly insurance bills. It is not uncommon to see insurance companies viewing homes that have experienced flood damage as high risk. As a result, they have the right to appropriately increase your monthly rates according to this information.

    The reality that your insurance rates could increase after being denied coverage makes it even more important to understand the difference between flood damage and water damage claims. Many individual homeowners make the mistake of filing claims for costs associated with flood damage, only to find that these costs are not covered. When the bill comes the next month, there is nothing that homeowners can do to bring their rates back down. Therefore, it is important to only file a claim if flood damage is explicitly covered in the homeowners insurance contract. In some cases, it may even be recommended for homeowners to work with an attorney to ensure that it is appropriate to file a water damage claim.

    If you have questions about your coverage, we strongly advise you to contact your insurance agent and review your policy. What incidents and perils are you covered for? What are your deductibles? At SERVPRO of West Riverside City we are here to help you in any we can.

    Handling Smoke Damage after a Fire in Your Riverside Home

    2/18/2019 (Permalink)

    Smoke and Soot damage from a house fire in Riverside City

    The smoke that lingers after a fire has been put out can be more damaging than you might think.

    The problem that many homeowners have is that they don’t think a fire or smoke damage could ever happen to them. The reality is that home fires are incredibly common, ranging from the very minor to the more major. Despite the fact that a minor fire may not cause a lot of fire damage, it can still cause smoke damage that is difficult to clean and dangerous to be living around.

    Smoke Damage that is a direct result of fire damage should ideally be cleaned by experts. Experts know how to get rid of smoke damage that might be present in the home after it has been ravished by flames. You should always look to hire a licensed and highly experienced professional who has extensive experience dealing with fire damage. The professionals will often start by evaluating the overall extent of the damage that is present in the home, and then they will go over prices and costs of damage remediation for you to get the issue cleaned up by their company.

    There are a lot of reasons why handling smoke damage after a fire should be done by experts and as quickly as possible. The smoke that you find after a fire often contains ash, soot and sometimes even carbons and tar that might have come off of the flames. Also, carbon monoxide is incredibly common after fire damage has been exhibited. Carbon monoxide is one of the most dangerous things because it is odorless and cannot be seen or tasted. Therefore, you may not even know that you are surrounded by carbon monoxide until it has been properly tested. An expert damage restoration company will normally test for carbon monoxide levels in a home that has dealt with a fire.

    Smoke damage can also be aesthetically damaging. Furniture, walls, ceilings and practically anything in your home can become black or gray from the smoke that has come off from a fire. Many things will need to be professionally cleaned, while other things might have to be fully removed from the home in order to get rid of the problem. Your remediation company will be the one who tells you what can and cannot be saved after you have dealt with massive smoke damage in your own home.

    Fires are very common, and even the most minor fire can cause a lot of smoke damage. In fact, some homeowners who have simple fireplaces that are not well-vented could deal with smoke damage without a fire ever being an issue for the home itself. Handling the damage on your own should be avoided simply because of all of the expertise that needs to go into cleaning the mess. Also, you need to have a professional test the home or room for carbon monoxide to ensure that it is going to be safe for you or for them to go in there to clean. For more information please visit SERVPRO of West Riverside City

    Our Fire Damage Restoration Services

    Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  • Emergency Contact
  • Inspection and Fire Damage Assessment
  • Immediate Board-Up and Roof Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces
  • Cleaning and Repair
  • Restoration
  • Feel free to call us, we are here to help!

    Call Us Today – (951) 351-8033

    Preparing for Santa Ana Wind storms in Riverside

    2/13/2019 (Permalink)

    Santa Ana winds can occur at any time!

    The Santa Ana winds are strong, extremely dry downslope winds that originate inland and affect coastal Southern California and northern Baja California. They originate from cool, dry high-pressure air masses in the Great Basin.

    Santa Ana winds are known for the hot, dry weather that they bring in autumn (often the hottest of the year), but they can also arise at other times of the year. They often bring the lowest relative humidities of the year to coastal Southern California. These low humidities, combined with the warm, compressionally-heated air mass, plus high wind speeds, create critical fire weather conditions. 

     If you live in a place prone to windstorms or you know one is coming, then pay close attention to what it takes to prepare. If you currently have a damaged roof or any sign of a roof leak, then your home may not be sound enough to withstand a windstorm. You need to take proper precautions. This may mean repairing any weak areas or covering them so they do not get worse. Here is a list of what you should look out for:

    • Broken skylights

    • Cracked windows

    • Damaged siding

    • Missing shingles

    Wind Damage

    A windstorm may cause a variety of problems to your business or home. On one hand, it may blow off shingles, throw debris at your home or lead to damaged siding. You need to be prepared for just about anything. Not only can the wind cause damage, but the debris the wind brings with it can also. Hard objects can knock shingles off, and large trees may break through your roofing entirely. All of this can lead to a roof leak and further damage.

    Cleanup Process

    Once the wind has done its damage, it’s time to pick up the pieces. For any damage done to the roof, tarps can be used to cover gaps created by the missing shingles. These tarps will help keep rain from entering your business while you work on restoration. You want to make sure that you do not have any further water damage. Additionally, you can use plywood to cover the holes on the roof. While repairing the building is one thing, you also want to make sure no other issues arise.

    A windstorm can cause costly, extensive damage to your Riverside home or business. The best course of action is to reduce the risk wind can cause. Whether you have a roof leak or something more dangerous, don’t let any problems sit until they get worse. In some cases, a professional service may be helpful.

    When Is Wind Damage Covered By Homeowners Insurance?

    Windstorms are among the perils generally covered by homeowners insurance. Some homeowners policies exclude coverage for wind damage, though. It's a good idea to read your policy to learn whether it includes coverage for wind damage.

    If your homeowners insurance policy includes coverage for windstorms, two types of protection may help you after a windstorm damages your home:

    • Dwelling coverage, which helps protect a home's structure, may help pay for repairs if wind damages your home's roof, siding or windows, for example.
    • Personal property coverage may help pay to replace the contents of your home if they are damaged by wind -- or by rain, snow, sleet, sand or dust that the wind drives inside after damaging your home's structure.

    If your home has sustained damage due to a windstorm, call your neighborhood SERVPRO of West Riverside City.  Whether a tree has fallen on your home or you see signs of leak due to damage to your roof from winds, we are here to help! 

    Important Tips for Choosing a Biohazard Cleanup Service in Riverside City

    2/11/2019 (Permalink)

    Always Choose a Trained Professional

  • Because it’s traumatic: No one should have to deal with the personal impact of cleaning up after the traumatic loss of a loved one. A professional SERVPRO can get a situation cleaned up quickly, compassionately and discreetly.
  • Because it’s safer: Federal regulations classify all human and animal remains, including blood, urine, feces, vomit and bodily fluids, as bio hazards. This is because they have the potential of carrying life-threatening pathogens such as Hepatitis B and C, AIDS, HIV, MRSA, Tuberculosis and many more. The safe cleanup and removal of bio hazardous materials involves extensive analysis and detailed work, and the use of state-of-the-art cleaning and odor removal technologies.
  • Licensed Bonded & Insured

  • It is important to use licensed professionals because they conduct safe cleanup, removal and disposal of bio hazardous waste. Additional considerations include being registered and compliant with OSHA and FEMA, federal agencies that oversee disasters and workplace safety. Cleanup crews will be coming into your home or the home of your loved one, so be sure the professional you choose is bonded and insured.
  • Will Work with Insurance Companies

  • In most cases, insurance will cover much or all of the cost of traumatic even cleanup. You can minimize or eliminate your out-of-pocket expenses by working with licensed and bonded professionals such as SERVPRO of West Riverside City who will deal directly with insurance companies, saving you one more headache in this already difficult process.
  • Frequently Asked Questions (FAQ)

    Q. Can I just use my regular cleaning or janitorial service for bio hazard cleanup of blood or bodily fluids?

    A: Not unless your regular cleaning or janitorial service has been properly trained and equipped to handle bio hazard cleanup and waste such as blood or bodily fluids, and has a legal place to dispose of the recovered bio hazardous waste.

    Q: Who pays for bio-recovery services?

    A: In many cases home, business or auto insurance will pay for bio-recovery services. Ultimately the property owner may be responsible for cost of the service.

    Q: Can I have an employee of my business clean the scene?

    A: Federal Regulation 29cfr1910.1030 states that no employee can be placed in a position to be exposed to bio hazard cleanup of blood spills without first:

  • Receiving Blood Borne Pathogen (BBP) training.
  • Having a written BBP exposure control plan.
  • Having been provided personal protective equipment.
  • Having been offered Hepatitis B vaccine and exposure evaluation and follow-up.
  • Being provided with a method to remove and properly store the bio-hazardous waste in properly marked containers for disposal at an approved site.
  • For more information please visit:

  • Biohazard Cleanup & Restoration by SERVPRO
  • Biohazard Emergency Tips - Until Help Arrives
  • Centers for Disease Control & Prevention Biosafety
  • Environmental Protection Agency (EPA) Hazardous Waste Laws & Regulations Information
  • Do you have a Bio-hazardous situation?

    How do you know when you have a bio hazard on your hands? The first thing you need to know is the definition of a bio hazard. Bio hazards are infectious agents or hazardous materials that create a risk for the health of humans or animals. Often this is associated with the possibility of material being considered infectious to anyone in the environment. Now that we know the definition, we must now look at what types of situations can cause infections.

    Different Types of Bio hazards

         Death - When an individual dies, their body shuts down losing the ability to contain its fluids and wastes. All of these fluids would be considered bio hazard waste, since the fluids might have bacteria or viruses that are still alive. Hence the precautions that are taken when dealing with those situations. Without the proper protections the risk of infection is greatly increased.

         Sewage Backups - Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. SERVPRO Franchise Professionals remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

         Hoarding - Bio hazards are arguably the most dangerous threat to homeowners and their pets. It is no secret that many hoarding cases are plagued with bio hazards. Bio hazards, or pathogens, are any harmful agents that pose an immediate risk to human beings, animals, or the environment. Bio hazards usually rear themselves in the form of toxic or infectious diseases or agents.

         Health - Health bio hazard cleanup is needed when these agents are presented in two major forms within a hoarded home: Airborne and blood borne.

  • Airborne bio hazards are any pathogens (bacterial, viral, or allergenic) that can be absorbed through the lungs or enter the body in other ways like the ears, nose, throat, and eyes.
  • Blood borne bio hazards are commonly more deadly and quicker to infect a person or pet. Able to enter the blood stream in many similar ways as an airborne pathogen, blood borne bio hazards can also infect someone through open cuts, sores, and any major orifice.
  • Bio hazard Cleanup Services

         Here are a few of the benefits we provide during each bio hazard cleanup:

  • Our services are provided to you with compassion, respect and integrity. We are committed to provide you immediate professional services.
  • We are a preferred vendor for the top insurance companies; this shows we have met their strict criteria to be ethical in conduct, performance and in billing.
  • We remove and decontaminate most all biological hazards. All items deemed unsafe will be cleaned or removed and disposed of properly.
  • We are a Certified Professional Mold Remediation Contractor; meeting the guidelines IICRC S520 Standard and Reference Guide for Professional Mold Remediation.
  • You can rest assured that we follow all state and federal guidelines and regulations in the transportation, incineration, or disposal of all bio-hazardous materials.
  • You can also visit SERVPRO® Biohazard Cleanup to learn more about some of the other bio-hazardous cleaning services we offer. 

    Plumbing Tips for Commercial Properties in Riverside City

    2/6/2019 (Permalink)

    Gated Boiler for a Riverside commercial building.

    Simple Maintenance May be the Responsibility of Tenants

    Commercial property owners who rent space to tenants should be aware that in some cases, the tenant is responsible for well-functioning plumbing. What should tenants do?

  • Avoid putting harsh chemicals or solids down drains.
  • Immediately report a toilet that won’t flush, or make a repair.
  • Immediately alert property manager regarding substantial drops in water pressure or leaks.
  • It is important to check the pressure gauge once the boiler is operating to ensure it is functioning per the pressure levels recommended by the manufacturer.  When the pressure is lower than recommended, you can top it up – but do so with caution, as the pressure release valve can easily sustain damage.  When this happens, you will need to call a professional for repair.
  • Sufficient space around your boilers is essential as well, so make certain that the area where the boiler is housed is clutter-free.  Your boiler needs to breathe, so remove coats, shoes, bags, and other items.  If housed in a box, be sure ventilation requirements are met according to manufacturer instructions and that there is an access panel to make your boiler easily accessible for maintenance.
  • Drip faucets when temperatures dip down to freezing levels to prevent frozen pipes.
  • Never Put Up with Leaking Faucets or Pipes

    Not only do leaking faucets or pipes waste water (in fact, approximately 900 million gallons in the U.S. each year), leaks also contribute to the growth of mold, wood rot, and other structural issues.

    While not all leaks are noticeable, if the water pressure drops you should have a plumbing contractor investigate the situation at once, as it could indicate a leak in the plumbing network. It is not always possible to prevent a leak, however investing in a thorough plumbing inspection once or twice each year is the best way to manage your system and avoid leaks.

    SERVPRO of West Riverside City is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of West Riverside City has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Commercial Building Restoration Services

    SERVPRO of West Riverside City is available 24 hours a day to restore your Riverside property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Learn more about our commercial restoration services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Disaster Recovery Team
  • Commercial Building Cleaning Services

    Whether your need is removing an odor problem or deep-cleaning flooring or carpets, you can depend on SERVPRO of West Riverside City to get the job done right the first time. We’ll respond promptly and make your workspace look its very best. Learn more about our commercial cleaning services:

  • Commercial Cleaning Services
  • Have Questions? Call Today – (951) 351-8033

    Top 5 Reasons for Water Damage in Your Riverside Home

    2/4/2019 (Permalink)

    Call your neighbors at SERVPRO of West Riverside City if you have water damage or flood damage 951-351-8033

    Discovering that your home was destroyed by a leak or a flood can be devastating, and repairing water-damaged walls and floors are often very expensive.

    Water damage and freezing issues were the third most common reason for a homeowner’s insurance claim between 2011 and 2015 with an average payout per claim of $8,861.

    Plumbing Issues

    Water damage is often caused by plumbing issues. That’s why it’s important to inspect the plumbing systems in your home at least once a year to ensure that there aren’t any problems with hoses or pipe joints. You should also keep in mind that plumbing pipes have a long lifespan. Brass pipes can last for as many as 70 years while copper pipes can last for more than 50 years. The average lifespan for galvanized steel pipes is often between 20 and 50 years.

    Drain pipes are usually made of either cast iron (which can last for as many as 100 years) or polyvinyl chloride (PVC). Properly maintained PVC pipes can last indefinitely. Check your home inspection report or consult a licensed plumber to learn about the lifespan of the plumbing pipes in your home.

    If your water bill is unusually high, that might be an indication of an undetected leak. Buying a water leak sensor that sends alerts to your phone is one way to safeguard your home. You should also check around your toilets, tubs, showers and sinks for any soft spots or moisture. Keep an eye out for loose tiles as well. If you have a dishwasher or a refrigerator with a water line, look for warped or discolored floorboards.

    Washing Machine Leaks

    Unless you’re doing laundry, you probably don’t think twice about your washing machine. But if it breaks down, the results could be catastrophic. For example, if the supply hose is damaged or has a faulty connection to the wall or washing machine, more than 600 gallons of water could potentially spill out within an hour. That could lead to significant water damage, especially if your washing machine is located on the second floor of your home.

    To prevent water damage, you should replace your washing machine supply hose at least once every five years. Also, resist the temptation to overload your washing machine. Constantly stuffing too many clothes into your washing machine could loosen gaskets and valves or cause cracks. Take good care of your washing machine and your washing machine will take good care of you.

    Bursting Water Pipes

    During severely cold winters, pipes can freeze over and burst. That’s more likely to happen if you have certain types of pipes, such as swimming pool supply lines, water sprinkler lines and pipes with minimal insulation that run against exterior walls.

    If temperatures tend to freeze in your area, be sure to protect your pipes. Insulate both hot and cold water pipes using heat tape or pipe sleeves available in your home improvement store. If you have water supply lines in your garage, keep the garage door closed as often as possible. Open kitchen and bathroom cabinet doors to allow warmer air to circulate. If you plan to spend some time away from your home, leave the heat on and set your thermostat to at least 55 degrees. You can’t control the weather, but you can put up a good fight to save your pipes.

    Aging Water Heaters

    Water heaters have a shelf life. You could wait until your water heater starts leaking to replace it. But if you’re being smart about avoiding water damage, you should replace it every 10 years. A tankless water heater can last for as many as 20 years.

    You can find out how old your water heater is by looking up the serial number on the manufacturer’s sticker near the top of the water heater. Make sure to regularly inspect your water heater to check for signs of moisture build-up, mold or corrosion. If your water isn’t as hot as it used to be or there’s rust coming from your faucets, it’s time to call a plumber or water heater specialist.

    Inclement Weather

    Snow may look lovely. But if your home is not weatherproof, a bad snowstorm could damage your roof, walls and ceiling. Make sure your home is ready for inclement weather by ensuring that your rain gutters and downspouts are clean. You should also check doors and windows to ensure that your caulking hasn’t cracked.

    If it snows where you live, be wary about the formation of ice dams on your roof. This happens when the heat inside your home causes water to melt in the middle of your roof. The water then refreezes near the edges, forming a dam that prevents melting snow from draining off the roof. The water that backs up can leak into your home and damage ceilings, walls and other areas of your home. To prevent ice dams from forming, insulate your attic to keep heat from rising and reaching the roof.

    Roofs should be inspected annually. A professional roof contractor can look for exterior and interior warning signs that your roof’s condition may lead to water damage, including cracked or missing shingles and areas where water is prone to pool. An inspection can cost several hundred dollars, but in exchange for your peace of mind, it’s priceless.

    Protect Pets From Winter's Hidden Dangers in Riverside City

    1/30/2019 (Permalink)

    Ellie keeping warm and cozy during winter months!

    Pet Owners Urged to Act Now in Winterizing their Animals and Homes -From CVMA

     Many people think animals’ winter coats are enough to shelter them from the cold. But according to the California Veterinary Medical Association (CVMA), pets can be extremely vulnerable in the winter months if they are exposed to cold weather and potentially dangerous elements found in and around their owners’ homes. Additionally, as pets vary in size, age, and health status, you need to discuss your pet’s individual needs with your veterinarian.

    “Cars, antifreeze, heaters and wood stoves can be death traps for animals if pet owners are not careful,” said Dr. Chris Cowing, past-president of the CVMA. “Even inside a house or apartment, though it may be warmer, dangers are present. Anything with an electrical cord or heat source, which may provide extra warmth for humans in the winter, may be dangerous to the average pet.”

    The CVMA asks that pet owners heed these warnings when it comes to protecting their pets from a cold environment:

  • Keep antifreeze away from pets. Dogs and cats like the sweet taste and smell of the chemical, but ethanol glycol-based antifreeze is highly poisonous. That’s why some states have required that a bittering agent be added to antifreeze to make it taste unpleasant.
  • Bang on your car before starting the engine. Outdoor cats often will curl up into the wheel wells and engine compartments for warmth and they could get trapped.
  • Don’t use unventilated, non-electric heaters as carbon monoxide poisoning of people can pets could occur.
  • Don’t play near frozen lakes, rivers or ponds. Your dog could slip in and drown.
  • Protect animals from wood stoves and portable heaters. Cats can jump on top of them, causing burns to their paws.
  • Keep nails clipped. Shorter nails allow for better traction on icy surfaces.
  • Provide plenty of fresh water. Your dog is just as likely to get dehydrated in the winter as in the summer. Snow is not a substitute for water.
  • Wind chill makes days colder than what the actual temperature might show so you should limit your pet’s time outdoors.
  • Veterinarians say if at all possible, it’s best to keep pets inside and ensure they stay warm, especially at night. If an animal must be kept outside during the day, make sure it is given proper shelter, food and water. That means:

  • Providing a doghouse large enough to allow the dog to sit and lie down comfortably, but small enough to hold its body heat.
  • Positioning the doghouse out of the wind or placing it on a raised platform for warmth.
  • Covering the floor with cedar shavings or straw and changing the bedding regularly. Blankets are not recommended as they will just get wet and freeze.
  • Giving outdoor pets more food because they will need more energy to stay warm.
  • Using plastic food and water bowls rather than metal to keep containers from freezing. Darker colors are recommended as they will absorb more heat.
  • The CVMA cautions that in the wintertime, pets can be more susceptible to illness. Frostbite can be a hazard especially for animals not offered proper housing. The tips of the ears, tail and feet are particularly susceptible. If a pet owner suspects his or her pet has been exposed to a poisonous substance or is experiencing a sudden drop in body temperature, call a veterinarian immediately. Winter can pose special risks to many household animals and consulting your veterinarian about a pet’s needs early on can keep everyone safe and healthy during this holiday season.

    ###

    The California Veterinary Medical Association is the largest state veterinary medical association in the United States, with more than 7,000 members. Founded in 1888, its mission is to serve its membership and community through innovative leadership and to improve animal and human health in an ethically and socially responsible manner.

    SERVPRO to the Rescue to Remove Debris From Your Fire Damaged Riverside Home

    1/28/2019 (Permalink)

    Riverside home caught fire by a candle left on unattended. Call SERVPRO today to remediate any type of Fire Damage!

    Why SERVPRO is the Choice for Fire Debris Cleanup for Riverside Homeowners

    Homeowners in Riverside work diligently on their home's maintenance year-round. One disaster can wipe out all that effort instantly, however. Getting things corrected and back to normal can save your family from an ongoing nightmare, which is why SERVPRO is always ready to help out in Riverside with fire debris cleanup teams.

    After a house fire in Riverside, the amount of debris left inside and around your home seems staggering. It also poses a high number of risks to anyone wanting to grab a few items needed, including documents or other belongings. Nails, broken glass, and other sharp objects can cause injury. We get all this removed for you, carry it out of your home, and make things safe for restoration work to begin.  

    Outside, your yard and driveway might also contain burnt siding sections, nails, more broken glass, torn pieces of the gutter, shingles, and many other things. All of this requires removal before work can begin on your home. Without it, even if work did occur, your family's health and safety could suffer.  

    Our highly trained teams work together in putting their IICRC-certificates to work for you. We obtain the containers required by local ordinances so we can immediately dispose of the damaged items in your property, both inside and out, and get things cleaned up.  

    Many homeowners are surprised at how much their homes contain that the fire destroyed. We take great care in filling out detailed inventory lists of these items, helping you even more with your recovery efforts. We know it is no small task, and we can help you with experienced guidance. Some items might seem covered only in soot, and undamaged in any other manner. However, the porosity of certain materials makes it almost impossible to clean them to acceptable standards.  

    We also eliminate the water, and any foam firefighters used during their work. This water can allow mold to begin growing on both existing materials and any new materials that absorb the water vapor in the air. Damage from water can also occur so including this as part of fire debris cleanup gives your house extra protection.  

    Removing the debris after a fire restores a level of safety to your house and yard, making it safe enough for restoration work to commence. Once this work finishes, we can perform the final touches to your home, including odor control methods.  

    Contact SERVPRO of West Riverside city by calling (951) 351-8033, day or night, 365 days a year. When your family experiences a house fire, call us for thorough fire debris cleanup and other mitigation services.

    What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.
  • What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.
  • Contents Restoration

    SERVPRO of West Riverside City specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
     
  • Move-Outs/Pack-Outs

    If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of West Riverside City can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage
  • When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

    Electronic Cleanup

    Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more
  • The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

    Document / Photograph Drying

    When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of West Riverside City can save a great deal and help minimize additional damage. 

    Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying
  • Contents Claim Inventory Service

    When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

    Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
  • Peace of mind when you need it most!

    When hoarding is a problem SERVPRO can help!

    1/23/2019 (Permalink)

    The way they started hoarding, the items they collect, the reasoning behind it, the conditions it is in.

    What constitutes a hoarder versus a collector?  What is the difference between someone that is thrifty and saves “things” for future use and someone that is a hoarder?  Why are some people so attached to the things they find and store in their homes, while other are minimalists, and even the thought of abundant amounts of “stuff” around the house makes them nervous?

     What Is Hoarding?

    The easiest definition of hoarding is when the amount of acquired clutter prohibits functionality in the home. This means that functional areas such as kitchens, bathrooms, bedrooms and dining rooms cannot be used for their intended purpose. There are 5 levels of hoarding, 1 being minor clutter and 5 being blocked rooms, pathways, animal/human waste, limited ingress and egress, etc. Remember level 5 hoarding cases do not happen overnight, so a level 2 or 3 can quickly become a level 5 if proper methods are not utilized to prevent it.

    Because each situation is different we handle each on a case by case scenario. A hoarder home is one of the most difficult types of jobs to handle. Not only do we need to make sure that the contents are packed and boxed in order for us to do our job (handle the water damage/fire) but we also have to be mindful that these contents more than likely holds significant value to our customer.

    How does one get into the situation where their home is completely full of contents and they are to the extreme buried alive?

    Obsessive-Compulsive Disorder (OCD)

    Hoarding is the persistent difficulty discarding or parting with possessions, regardless of their actual value. The behavior usually has deleterious effects—emotional, physical, social, financial, and even legal—for a hoarder and family members.

    For those who hoard, the quantity of their collected items sets them apart from other people. Commonly hoarded items may be newspapers, magazines, paper and plastic bags, cardboard boxes, photographs, household supplies, food, and clothing.

     Hoarding can be related to compulsive buying (such as never passing up a bargain), the compulsive acquisition of free items (such as collecting flyers), or the compulsive search for perfect or unique items (which may not appear to others as unique, such as an old container).

    SYMPTOMS AND BEHAVIOR

    Someone who hoards may exhibit the following:

  • Inability to throw away possessions
  • Severe anxiety when attempting to discard items
  • Great difficulty categorizing or organizing possessions
  • Indecision about what to keep or where to put things
  • Distress, such as feeling overwhelmed or embarrassed by possessions
  • Suspicion of other people touching items
  • Obsessive thoughts and actions: fear of running out of an item or of needing it in the future; checking the trash for accidentally discarded objects
  • Functional impairments, including loss of living space, social isolation, family or marital discord, financial difficulties, health hazards
  • I know that embarrassment can keep people from seeking help but REGARDLESS OF THE REASONING WE ARE HERE TO HELP.

    If you know of someone in this situation this website is a very informative website and can help :

    https://www.adaa.org/understanding-anxiety/obsessive-compulsive-disorder-ocd/hoarding-basics 

    SERVPRO of West Riverside city is trained in assisting you in getting your life/home back on track.

    You need a company that specializes in cleaning services from packing to biohazard cleaning. SERVPRO of West River side City is first call you should make. Here are the top reasons why you should hire SERVPRO.

    Ensure Safe Removal of Items

    Hoarders typically collect excessive amount of items, including newspapers to trash. As these items pile up in a home. This can create a serious safety hazard, plus offer an environment for unwanted pests. It is best to hire a company with knowledge to remove the debris in a safe manner.

    Avoid Contact with Hazardous Materials

    Hoarder homes become a breeding ground not only for pests, but for possible unsafe pathogens. During a cleanup, proper protective equipment should be worn to protect the body. SERVPRO has the necessary tools to safely complete the job.

    Perform Complete and Thorough Cleaning

    SERVPRO has the knowledge and resources to restore the home to a nearly pristine condition.  By doing so, the company will provide a safe living environment for all that reside in the home.

    We are cognizant of the fact that there may be heirlooms and valuables beneath the surface of trash.   Our professional approach to these jobs is why we are called back time after time and we are pleased to provide this service.

    To prevent and respond to hoarding behavior, be sure to be respectful when communicating with the individual. Instead of acknowledging the clutter, focus on expressing safety concerns for not just themselves but for those around such as neighbors, family members, responders etc. The use of outside outlets to help with intervention can be beneficial and necessary.  

    Types of Hoarders

  • ANIMAL HOARDING
  • BIBLIOMANIA (HOARDING OF BOOKS) / INFORMATION HOARDER
  • SYLLOGOMANIA (HOARDING OF TRASH/GARBAGE)
  • LARDER HOARDING (HOARDING OF FOOD)
  • RECYCLERS
  • COLLECTORS
  • SHOPAHOLICS
  • If you or someone you know has a hoarding situation, give us a call to see if we can help make it “Like it never even happened.”

    Is it Time to Contact a Storm Restoration Expert?

    1/21/2019 (Permalink)

    As a homeowner, you probably don't want to have to think about your roof leak or getting a roof repair.

    You probably don't want to deal with flooding, rain damage, or wind damage. Unfortunately, it might be time to contact a home restoration expert to deal with storm remediation. If you've been thinking about home restoration or water restoration, the time to get started is now. If you aren't sure whether it's time to reach out to a storm restoration or home restoration expert, there are a few things you need to consider.

    Have you recently experienced a severe storm?

    If you have recently experienced flooding, storm damage, or wind damage, your house may have been physically damaged and you may need storm remediation. Many homeowners don't realize just how severe roof damage, rain damage, wind damage, and ground water can be after a severe storm. Pay attention to when there are storms in your area, as any place that is prone to rain or wind damage may be susceptible to problems.

    Does your home have standing ground water?

    Does your area frequently have flooding due to high rains? Ground water after flooding? Standing flood water in your yard or home?  It could be time to seek storm remediation. A water restoration expert can help to remove ground water with a flood pump. Did you know that a flood pump can be used by a water restoration expert to remove water? A flood pump can effectively remove water from your house. Make sure you contact a water restoration and storm restoration professional when you're ready for someone to use a flood pump at your house.

    Is there visible damage to your home?

    If you experience storm damage, or wind damage in your area, make sure you visually inspect your home.  Do you have a roof leak from roof damage? Do you need a roof repair?  Wind damage, roof damage, and a roof leak can all impact your house. Wind damage can be present in many different ways. For example, wind damage can impact the siding on your home, but wind damage can also cause a tree to fall onto your roof. This can lead to roof damage and a roof leak. Unfortunately, this means you'll need a roof repair.

    Tree fall on your home? Advise & information about what to do if this happens to you.

    With recent storms trees are falling causing damage everywhere, including homes in Riverside!  Damage can be significant and there are many homeowners that don't know where to start in this situation. SERVPRO of West Riverside City can help.  

    Here is some information and advise on what to do should this happen to you.

    Usually trees don't fall just because they are old. The rain water can become overwhelming in the ground making it soft and tree roots do not hold well in soft, wet dirt. This along with strong wind surges cause the tree to fall, wind pulls the tree right up from the soft ground causing the fall.  

    If the tree does hit your home there will likely be damage, depending on the size of the tree the amount of damage can vary. Here are the basic steps to take to secure your home:

    1. If you are in the home when the fall occurs, immediate walk out-side and visually look at your home for damage. Use an entrance far from the tree if possible. IE: If the main entrance is blocked, go out the back door.  
    2. Call your local Fire or Police and advise them of the tree fall, sometimes there can be street wires that go down with the tree. If this is a problem the local authorities will help secure the area for safety.
    3. Call your Insurance Carrier and report a claim for the damage to your home.  Get a claim number and you adjusters contact information. Also make sure they explain the claim process and how your insurance coverage applies in this situation.
    4. Call a Tree Company to have the tree professionally removed. Your insurance carrier may assign a company, if not ask for recommendations. DO NOT attempt yourself, this is very dangerous!
    5. Call SERVPRO of West Riverside City to begin mitigation of the damage. Also to board or secure areas of the house that is needed. The sooner we begin mitigation the better.  Damage can get worse the longer it waits.
    6. Once all of this is done, begin looking for a contractor if any reconstruction is needed.

    At the end of the process we at SERVPRO of West Riverside City will make it "Like it never even happened"  

    We are available 24/7 and 365 days a year for emergency services at 951-351-8033 or visit our website. Click "Request Service Online"

    Commercial Property Clean up and Restoration in Riverside City

    1/16/2019 (Permalink)

    Call SERVPRO of West Riverside city for help with your commercial property (951) 351-8033

    We are committed to handling our customer's emergency needs 24/7.

    In the event of a commercial loss, it is important to know in advance who you can trust to mitigate your damage in a timely and effective manner. Here are 7 reasons you should choose SERVPRO of West Riverside city for your commercial property's cleanup and restoration:  

  • 24 Hour Emergency Response. In any type of loss, whether it be due to fire, water, mold, or biohazard, timely mitigation is vital to controlling damage and recovery costs. You can count on SERVPRO’s nationwide coverage and full line of restoration services to help your company make a speedy recovery.
  • Communication. SERVPRO of West Riverside city will keep you informed from start to finish. You’ll know what’s happening every step of the way. From the first notice of loss until the job is complete, we are dedicated to effectively communicating with property owners and managers. Jobs are documented extensively as well to ensure timely mitigation and communication with our customers.
  • Reduce Recovery Time. When damage occurs in a business, it affects everyone from the owner, the managers, the employees, the tenants, and even the customers. Our team at SERVPRO of West Riverside city understands the importance of mitigating damage to the structure and contents in a timely manner to help reduce recovery time and lessen business interruption.
  • Lower Recovery Costs. As an independent franchise ourselves, SERVPRO of West Riverside city understands the importance of frugality. This is why we teach our technicians to employ similar concepts when working with our customers. The following are ways that the SERVPRO System can help your business save money during mitigation:
  • Emergency mitigation services help minimize your secondary damages.
  • Proper restoration versus replacement of contents is less expensive.
  • Faster recovery lessens loss.
  • We use preapproved pricing and procedures.
  • Comprehensive clean up and restoration services help prevent further problems and potential liability risks.
  • Emergency Response Profile. The SERVPRO Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. SERVPRO of West Riverside city can help you plan for recovery before disaster even strikes.
  • Full Line of Services. SERVPRO of West Riverside city professionals are trained extensively to utilize the right equipment and supplies to handle all of your clean up needs. 
  • When to Replace Your Hot Water Heater In West Riverside City

    1/14/2019 (Permalink)

    If your water heater is leaking or not heating up, you may be able to repair it rather than replace it. Regular maintenance will extend the life of your water heater. Some repairs, such as replacing a pressure-relief valve or heating element are pretty simple. Follow our tips to troubleshoot your gas or electric water heater issues and learn how long a water heater should last.

    Safety First

    Some water heater repairs are simple. However, if you aren't comfortable working with gas or electricity, always call a professional.  

    Repair or Replace

    Based on the manufacturer's suggested service life, the life expectancy of a water heater is about 8 to 12 years. That varies with the location and design of the unit, quality of installation, maintenance schedule and water quality.

    If your water heater is more than 10 years old, leaks around the base of the tank, and / or works erratically or not at all, it's probably time for replacement. However, before you begin the replacement process, make sure that an electrical problem, such as a blown fuse or tripped breaker, is not the reason for the unit's failure.

    Troubleshooting Common Issues

    Perhaps the most common problem connected with a water heater is water that isn't as hot as you want it to be. This is usually caused by a faulty thermostat or a defective heating element. Check the following when your water is not hot enough:

    Electric water heater

  • Make sure that the power is connected. Reset the thermostat.
  • Flush the heater to remove sediment from the tank.
  • Insulate the hot water pipes.
  • Replace the heating element or thermostat.
  • Raise the temperature setting on the thermostat.
  • Gas water heater

  • Make sure that the gas is connected and the pilot light is lit.
  • Flush the heater to remove sediment from the tank.
  • Insulate the hot water pipes.
  • Clean the gas burner and replace the thermocoupler (a safety device that shuts off the gas automatically if the pilot flame goes out).
  • Raise the temperature setting on the thermostat.
  • Other common problems and possible solutions

  • Hissing or sizzling noises: Sediment may have collected in the tank. Drain the tank until the water clears. Remove and soak elements in a pan filled with white vinegar for up to an hour and scrape off the collected scale.
  • Leaking pressure-relief valve: Replace valve.
  • Leaking water supply pipes: Tighten the fittings. If that doesn't work, shut off the water and replace the fittings.
  • Water Heater Maintenance

    Today’s water heaters are manufactured to require little or no maintenance, but these maintenance tips could prolong the life of your water heater:

  • Drain the water heater twice a year to rid it of collected sediment that causes corrosion. This also increases efficiency.
  • Test the pressure-relief valve by lifting the valve’s handle and letting it snap back. This should release a burst of water into the overflow drainpipe. If it doesn’t, install a new valve.
  • Lower the temperature setting on the thermostat to 120 degrees Fahrenheit. This reduces damage to the tank caused by overheating.
  • When Replacement Is Necessary

    If you're replacing a water heater, you can replace it with the same type of unit. However, upgrade possibilities should be considered. For example, you may choose to increase or decrease the unit's holding capacity to accommodate a changing family. Or, you may opt to go tankless. 

    When looking for a water heater, consider these features:

  • Gallon capacity (40-gallon and 50-gallon heaters are the most common)
  • Recovery rate (the number of gallons the heater will heat in an hour)
  • Dimensions (width and height — physical space may limit your ability to upgrade your unit's capacity; will the heater fit in the space you have for it?)
  • Energy efficiency ratings (a sticker on the side should list the estimated annual cost of operation for the unit)
  • Before making repairs or purchasing a new water heater, check the nameplate on the side of your current unit. Here you will find helpful information including the tank capacity, insulation R-value, installation guidelines, working pressure, model and serial number. If you have an electric water heater, the nameplate will also list the wattage capacity and voltage of the heating elements.

  • How will you dispose of your old water heater? Check local codes governing disposal of such appliances.
  • Will you be able to physically handle the unit? Water heaters are bulky and heavy. You will need assistance.
  • Do you have the tools necessary to do the job? Water heater installation requires adjustable wrenches, screwdrivers, a hacksaw and pliers. You may also need a propane torch if your installation uses copper pipe.
  • Do you have time to do the job? Once you start replacing a water heater, you have to finish.
  • Caution

    If you intend to convert from electric to gas or vice-versa, or if you don't feel comfortable doing the repair or maintenance work, hire a professional.

    Caution

    Make sure your home is equipped with carbon monoxide detectors when gas-powered appliances are present.

    Why Professional Bio-Hazard Clean-Up Is Important

    1/9/2019 (Permalink)

    Bio-hazard contaminants should be considered very dangerous as they can pose a serious health risk.

    Hazardous biological materials are very dangerous. They include blood-borne pathogens, microorganisms that live in sewage, and chemicals left behind from producing illegal drugs. In order to make spaces livable again where sewage backups, violent crimes, and drug production have taken place, you need professional bio-hazard clean-up.

    If you need professional bio-hazard clean-up in West Riverside City, contact the experts at SERVPRO today by calling (951) 351-8033.

    Advantages to Calling in the Pros

    Why not just clean up the area yourself? There are many reasons why it’s important to seek professional services.

    Exposure to bio-hazards could have serious health consequences

    The bacteria, viruses, fungi, parasites, and other pathogenic substances found in biological hazards may be inhaled, swallowed, or permitted to enter the body through damaged skin or mucous membranes. Exposure can happen whether you try to clean up the scene yourself or simply enter the vicinity. Bio-hazard exposure is linked to several health consequences:

  • Skin irritation: Direct contact with bio-hazards could cause a rash.
  • Allergies: Even if you aren’t already allergic to any fungus, mold, dust, enzymes, or mites found at a bio-hazard scene, exposure to it could cause you to develop an allergy that stays with you for the rest of your life.
  • Infections: Tuberculosis, AIDS, and hepatitis are just a few infections you could contract if a bio-hazard scene isn’t cleaned up thoroughly.
  • Poisoning: Potentially toxic concentrations of toxic materials could cause poisoning.
  • Cancer: Hazardous chemicals are the most likely bio-hazards to have the potential to cause cancer.
  • The clean-up process is carefully considered

    Clean-up crews don’t jump into the restoration process until they carefully assess the situation and determine the fastest and most thorough way to go about it. Bio-hazard clean-up usually takes one day or less.

    Bio-hazard clean-up crews are specially trained

    Clean-up personnel are educated on the best ways of cleaning, disinfecting, and deodorizing a bio-hazard area to make it livable again. Proper training goes beyond learning how to safely remove bio-hazards from an area; it also includes how to dispose of these substances in proper accordance with the Occupational Safety and Health Administration (OSHA) and local health regulations.

    Professionals have the right tools and protective equipment

    Different clean-up situations require different equipment, and professionals understand that. They come equipped with face protection, personal respirators, protective gloves and clothing, sturdy boots, and any other gear needed for the particular situation. Then, they use disinfecting and deodorizing products to leave the scene as good as new.

    Professionals understand the legal requirements of bio-hazard clean-up

    Because bio-hazard clean-up is a dangerous job, it’s important to put liability in the hands of a professional bio-hazard removal company. They perform all the necessary safety protocol to reduce worker risk and abide by state sanitary codes so you don’t have to.

    Bio-hazard Emergency Tips - Until Help Arrives Guide

     After any bio-hazard or sewage contamination in your home or business, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Exposure to biological and chemical contaminants can pose serious health consequences.
  • Flood water can contain sewage, pesticides, and other contaminants.
  • Only do activities that are safe for you to perform.
  • What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.
  • What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang furs and leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
  •  Contact SERVPRO of West Riverside City When You Need Professional Bio-Hazard Clean-Up

    Dealing with a bio-hazard scene is stressful. Take some of the worry away by choosing SERVPRO of West Riverside City to conduct the clean-up and restoration process.

    24 Hour Emergency Service

    Bio-hazards like flood water or sewer backups should be considered an emergency and dealt with as quickly as possible. SERVPRO of West Riverside City has water damage restoration specialists and has specific training and expertise to safely remediate bio-hazard contaminants.

    SERVPRO of West Riverside City proudly serves Riverside and all surrounding areas.

    Contact us online or by phone at (951)351-8033 to schedule your bio-hazard clean-up.

    Heating your Home Safely in Riverside City

    1/7/2019 (Permalink)

    There is something about the winter months and curling up with a good book by the fireplace. But did you know that heating equipment is one of the leading causes of home fire deaths? With a few simple safety tips and precautions you can prevent most heating fires from happening.

    BE WARM AND SAFE THIS WINTER!

    • Keep anything that can burn at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
    • Have a three-foot "kid-free zone" around open fires and space heaters.
    • Never use your oven to heat your home.
    • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions.
    • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
    • Remember to turn portable heaters off when leaving the room or going to bed.
    • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
    • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
    • Test smoke alarms at least once a month.

    Heating Equipment Smarts

    Install wood burning stoves following manufacturer's instructions or have a professional do the installation. All fuel-burning equipment should be vented to the outside to avoid carbon monoxide (CO) poisoning.

    Install and maintain CO alarms to avoid the risk of CO poisoning. If you smell gas in your gas heater, do do not light the appliance. Leave the immediately and call your local fire department or gas company.

    FACT

    Half of home heating fires are reported during the months of December, January, and February.

    NATIONAL FIRE

    PROTECTION ASSOCIATION

    The leading information and knowledge resource

    on fire, electrical and related hazards

    nfpa.org/education ONFPA 2017

    Call SERVPRO

    After the fire trucks are gone, your Riverside home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of West riverside City has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 

    Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

    Why Call SERVPRO?

    We’re Faster to Any Size Disaster 

    When fire and water damage strikes, a fast response is critical. We’re dedicated to responding immediately, day or night, to your Riverside home or business. A faster response helps to prevent secondary damage and to reduce cost.

    We’re Fire and Water Damage Specialists

    As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician
  • Our Restore vs. Replace Mentality

    We clean and restore your property using specialized equipment and cleaning techniques. Our “restore first” mentality reduces interruption and gets you back to your life.

    Our Fire Damage Restoration Services

    Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  • Emergency Contact
  • Inspection and Fire Damage Assessment
  • Immediate Board-Up and Roof Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces
  • Cleaning and Repair
  • Restoration
  • Have Questions about Fire, Smoke, or Soot Damage?

    Call Us Today – 951-351-8033

    Top Culprits of Water Damage in Riverside Homes

    1/2/2019 (Permalink)

    By knowing the top causes of water damage to Riverside homes, reduce the chance of water damage occurring to your home. Below are the top causes of water damage to homes, outside of a natural disaster like flooding.

    Refrigerator

    If you notice water pooling below your kitchen refrigerator, you most likely either have a water line that is leaking or a freezer that is not cold enough. Check the bottom of your freezer to see if there is standing water or ice forming. As the water or ice forms, it can melt and leak every time you open the freezer. If you don’t find ice or water forming at the bottom of your freezer, you may have a water line that is loose or leaking.

    The water line is used to make ice and sometimes provide water in the refrigerator door. The line is usually located in the back of the refrigerator and can be knocked causing a slow leak. It’s a good idea to occasionally check around your refrigerator for standing water and fix the problem before the water gets worse or causes damage to your floors.

    Dishwasher

    Much like your refrigerator, a dishwasher can leak water for a while until it is discovered. The water line and/or the drain to the dishwasher is usually connected at the back of the dishwasher and any leaks could take weeks or months to appear. While you can’t do anything about hidden leaks, the other commonplace that a dishwasher leaks is around the door. If the seals around the door have been cracked or compromised, water can leak out while it is running and pool below the dishwasher.

    It’s always a good idea to check on a regular basis around the bottom of your dishwasher for any standing water or signs of water. If you do find any signs, you can then further investigate to determine if it’s around the door or if it’s coming from the water or drainage line hidden behind your dishwasher.

    Washing Machine

    You can probably start to see a pattern here. While water can come through a damaged roof or windows or under doors, it’s common appliances and household items that are hooked up to water that tend to cause most water damage in homes.

    The washing machine is no exception to leaking, with its water intake and water drainage. Water can also leak out around the door of the washing machine from old or damaged seals. Just like your dishwasher, it’s important to regularly check around your washing machine for any signs of water leakage. Check the water hookup, water drainage, and around the door for signs of water.

    Toilet

    The water leaking from a toilet can be particularly bad. If the water is leaking from the back tank, then the water is most likely clean and while it is still bad, it’s not as bad of a situation if the water leaking is coming from around the toilet drain. Toilets usually drain the content of their bowl down underneath the toilet where it connects with the sewer drain. To prevent leaking and odors, the toilet drain is seated with a wax ring into the sewer drain. If your toilet is not completely bolted down or becomes loose over time, the wiggling can break the wax seal causing dirty, contaminated water to seep out below the toilet. If not discovered, this water can seep into the floor and cause serious water damage and most likely mold damage.

    If you notice your toilet wiggles, check for any signs of water leakage and tighten down your toilet. If you do find water, then you may have to buy a new wax ring and reseat your toilet although you might want to have a water damage professionals check for any water or mold damage

    Air Conditioner

    The last common source of water damage in homes is the air conditioner. Whether you have a central air conditioner or window ac units, they both can cause water to leak and damage your home. In both systems, the air conditioner typically creates a lot of condensation when running in the hot summer. This condensation is usually gathered in a pan where it then drains outside or into a drain. If the drain becomes clogged, the water in the pan can overflow and drip inside your home or into other parts of the air conditioner where it can promote mold growth.

    If you notice your vents are blowing air that smells moldy then you need to check for standing water or mold growth around the blower, filter, and cooling coils of the unit. You might also find water dripping or pooling around the unit. Again, just like your other appliances, it’s a good idea to regularly check your air conditioner as well as maintain it.

    If You Do Have Water Damage, Call the Pros

    If you do discover water damage from any of the above culprits or from other places like a leaky roof or burst pipe, it’s important to call water damage restoration experts at SERVPRO of West Riverside City as soon as possible. Water damage can quickly get much worse if not treated immediately. Water can seep and soak further into the floors and walls causing more damage and it can also promote mold growth if not removed and treated quickly. Hopefully, you don’t have any water damage and catch it in time by regularly checking the culprits above. 

    Give us a call today! - (951)351-8033

    7 (totally doable) New Year's resolutions that will change your life

    12/31/2018 (Permalink)

    Taking 10 minutes a day to do something you enjoy (like cuddling with your pet) is an easy goal with big return.

    Goals that take just 10 extra minutes a day (or less), and can lead to big improvements in your health and happiness.

    Does the New Year mean a new you — or another failed New Year’s resolution? Probably the latter for most of us, psychologists say, because thinking the flip of a calendar is enough to motivate us to ax all of our bad habits and behaviors is actually really unrealistic.

    First of all, we’re not always as committed to those resolutions as we need to be to actually be motivated to stick with them.  Instead of setting discrete, measurable goals for ourselves, we often set broad intentions, like exercise more. We don’t think clearly enough about how we will implement this change.

    Plus, there’s the fact that we only have so much willpower we can turn to help us stick to the new habits. When people try to make multiple changes, they put multiple demands on that limited willpower and end up failing.

    That means the more willpower it takes to skip the afternoon cookie break, the less you’ll have left to help you stick to your resolution to hit the gym that evening. Willpower — a type of mental energy — is actually fueled by glucose and can be strengthened and fatigued, just like our muscles.

    What does work when it comes to resolutions is setting goals that are specific and attainable, so you know exactly what you need to do to accomplish it — and you do it.

    Here a few such resolutions you can try in 2019 that each take 10 extra minutes a day (or less), and can lead to BIG, impactful improvements for your health, happiness and well-being.

    1. SET A DAILY INTENTION

    It can be as simple as deciding not to overreact if your kids or another family member gets on your nerves — or take a walk over your lunch hour instead of not leaving your desk. If you feel like you’re living on auto-pilot, starting your day by setting a daily intention can help you feel more in control of your life and your actions. And over time, those intentions can each serve as a small step toward big changes, she says.

    1. CROSS OFF THE TOUGHEST TASK ON YOU TO-DO LIST FIRST

    Figure out the toughest, most important or most intimidating task you want to get done by the end of the day and tackle it first.  That way it’s done, so it’s not hanging over your head or stressing you out the rest of the day.

    1. START A BELLY BREATHING HABIT

    Shallow breathing keeps our bodies in that high-stress, fight-or-flight mode. But deep belly breathing sends a message to our brains to relax. Slowing down your breath can slow down the chatter in your head, and reduce stress and anxiety. (You may also find yourself thinking more clearly and sleeping better)

    How to do it: You can literally do this anytime and anywhere. Just, stop. Focus your attention on your breath. Let all your air out and take a deep inhale, then exhale, then repeat.

    1. TAKE THE STAIRS INSTEAD OF THE ELEVATOR

    Stairs are a great way to quickly get the body moving, the heart rate up, and increase your metabolic rate – no gym required. It’s not the only change you’ll need to make if you have big weight-loss goals or want to get from the couch to a marathon finish line — but it can be the first step to just get in the habit of moving more, which can encourage you to be more active in other areas of your life, too.

        5. APOLOGIZE AUTHENTICALLY

    Whether you got in a tiff with a friend, family member or colleague, get better at apologizing by doing what you can to reconcile the conflict, rather than hold a grudge.  It takes little risk and little time, but it can be intrinsically rewarding in a big way.  Being able to say you’re sorry and mean it, makes it easier to get back to a positive mood after going through something difficult.

    1. TELL A FAMILY MEMBER OR FRIEND ONE THING THAT WENT WELL EVERY WEEK

    Too often we get hung up on the little things that go wrong from day to day, rather than focusing on everything that’s going right and what we have accomplished.  Talking (out loud) about something that we’ve achieved helps us remember our true potential and the impact we’re having on the world around us.

    1. TAKE 10 MINUTES EVERY DAY TO DO SOMETHING FOR YOU

    It’s easy to get caught up in the whirlwind of work emails, after-school carpool schedules and life’s countless obligations. Spending 10 minutes of quality you-time could mean reading a magazine, meditating or playing with your pet. Focus on activities that not only make you feel good, but also relieve stress and improve your well-being (diving into a bag of potato chips or mindlessly scrolling through your Facebook feed are NOT the goal).

    And whichever resolution you choose, remember to be committed, celebrate the small successes as you do big ones and go easy on yourself.  Be ready for setbacks and forgive yourself when you fail (which you WILL do).

    Are You Allergic to Your Pet? Breathe Easy—You Can Still Keep Your Animal Companion!

    12/26/2018 (Permalink)

    Although many people have discovered the beneficial effects of caring for a furry friend, the fact remains that roughly 15 to 20% of the population is allergic to animals.

    The result? Countless pet parents in unhappy, unhealthy situations—and their beloved pets are the cause! Allergen is the medical term for the actual substance that causes an allergic reaction. Touching or inhaling allergens leads to reactions in allergic individuals. Symptoms can include red, itchy, watery eyes and nose; sneezing; coughing; scratchy or sore throat; itchy skin, and most serious of all, difficulty breathing.

    The most common pet allergens are proteins found in their dander (scales of old skin that are constantly shed by an animal), saliva, urine and sebaceous cells. Any animal can trigger an allergic response, but cats are the most common culprits. People can also become allergic to exotic pets such as ferrets, guinea pigs, birds, rabbits and rodents. There is no species or breed to which humans cannot develop allergies. Fur length and type will not affect or prevent allergies. Certain pets can be less irritating than others to those who suffer from allergies, but that is strictly on an individual basis and cannot be predicted.

    Once the diagnosis of a pet allergy is made, a physician will often recommend eliminating the companion animal from the surroundings. Heartbreaking? Yes. Absolutely necessary? Not always. Keep in mind that most people are allergic to several things besides pets, such as dust mites, molds and pollens, all of which can be found in the home. Allergic symptoms result from the total cumulative allergen load. That means that if you eliminate some of the other allergens, you may not have to get rid of your pet. (Conversely, should you decide to remove your pet from your home, this may not immediately solve your problems.) You must also be prepared to invest the time and effort needed to decontaminate your home environment, limit future exposure to allergens and find a physician who will work with you. Read on for helpful tips:

    Improving the Immediate Environment

  • Create an allergen-free room. A bedroom is often the best and most practical choice. By preventing your pet from entering this room, you can ensure at least eight hours of freedom from allergens every night. It's a good idea to use hypoallergenic bedding and pillow materials.
  • Limit fabrics. Allergens collect in rugs, drapes and upholstery, so do your best to limit or eliminate them from your home. If you choose to keep some fabrics, steam-clean them regularly. Cotton-covered furniture is the smartest choice, and washable blinds or shades make good window treatments. You can also cover your furniture with sheets or blankets which you can remove and wash regularly.
  • Vacuum frequently using a vacuum equipped with a HEPA (high-efficiency particulate arresting) filter or a disposable electrostatic bag. Other kinds of bags will permit allergens to blow back out of the vacuum.
  • Install an air purifier fitted with a HEPA filter. Our modern, energy-efficient homes lock in air that is loaded with allergens, so it’s smart to let in some fresh air daily.
  • Use anti-allergen room sprays. These sprays deactivate allergens, rendering them harmless. Ask your allergist for a product recommendation.
  • Clean the litter box frequently. Use low-dust, perfume-free filler. Clumping litter is a good choice.
  • Dust regularly. Wiping down the walls will also cut down on allergens.
  • Invest in washable pet bedding and cages that can be cleaned often and easily.
  • Decontaminating Your Pet

  • Bathe your pet at least once a week. Your veterinarian can recommend a shampoo that won't dry out his skin. Bathing works to wash off the allergens that accumulate in an animal’s fur.
  • Wipe your pet with a product formulated to prevent dander from building up and flaking off into the environment. Ask your veterinarian to suggest one that is safe to use on animals who groom themselves.
  • Note any symptoms of dermatitis exhibited by your companion animal. Dermatitis often leads to accelerated skin and fur shedding, which will up your allergen exposure.
  • Brush or comb your pet frequently. It’s best to do this outdoors, if possible. (The ASPCA does not recommend keeping cats outdoors, so make sure your feline is leashed if you take him outside.)
  • Taking Care of Yourself

  • If possible, have someone other than yourself do the housecleaning, litter box work and pet washing, wiping and brushing. If you must clean the house or change the litter, be sure to wear a dust mask.
  • Wash your hands after handling your companion animal and before touching your face. The areas around your nose and eyes are particularly sensitive to allergens.
  • Designate a “pet outfit” from among your most easily washed clothes. Wear it when playing or cuddling with your companion, and you’ll leave other clothing uncontaminated.
  • Find a physician, preferably an allergy specialist, who will make sure that your pet is the cause of your allergies and will help alleviate your symptoms. Medications and immunotherapy (desensitizing shots) can often allow you and your companion animal to remain together happily ever after.
  • Tips to prevent mold in your Kitchen and bathroom

    12/24/2018 (Permalink)

    Bathroom and kitchen mold can often be very frustrating. But hopefully with these quick tips you can learn the causes of bathroom and kitchen mold and how you can prevent it.

    8 Ways to help prevent mold growth in your kitchen:

    Cooking and eating both require a lot of food and moisture, which makes your kitchen a top-notch room for mold growth. Food spoils, water splashes, and crumbs can get everywhere. Implement the following 8 tips to prevent mold from growing in your kitchen.

  • Keep surfaces dry: Mold loves moisture, so it’s important to keep kitchen surfaces dry. Immediately wipe up spills on the floor, counter-tops, or table. Rinse and wipe out the sink after doing dishes. Make sure your dishes and cutlery are dry before putting them into cabinets.
  • Take out the trash: Leftover food, packaging, and other garbage makes your trash can a perfect place for mold to grow. Make sure to take out your kitchen garbage bin regularly to prevent mold growth.
  • Use the exhaust fans: Humid environments are ideal for mold. When you cook on your stove, moisture can flood the air and condensate around the area. To cut down on humidity, use the exhaust fans when you use the stove-top.
  • Clean the fridge: Old, spoiled food containers are one of the most common places to find mold in a kitchen. Clean out your fridge once a week to prevent food from spoiling and growing mold.
  • Watch your fruit and potatoes: It doesn’t take long for fruit or potatoes to start growing mold, so it’s important to examine all fruit and potatoes on a daily basis, especially if you don’t keep them in the refrigerator.
  • Clear the garbage disposal: Food can gather out of site within your garbage disposal. Even if your sink drains well, you should clean the disposal regularly. Remember to run it daily to clear out the debris. You should also pour vinegar down it weekly.
  • Wash your cutting boards: Food particles and moisture can settle into your cutting boards, which gives mold everything it needs to grow. Use vinegar to wash your cutting boards at least once a week.
  • Sweep and mop regularly: It’s easy for crumbs and other food particles to build up on your floor over just a few days. Sweep the floor every day, and mop it weekly.
  • 9 Tips to reduce mold growth in your bathroom:

    Mold loves dark, damp areas, which makes bathrooms an ideal environment for it to grow. Regular showers and baths keep the room moist, and various crevices provide perfect spaces for mold to flourish. However, you can help prevent mold growth in your bathroom with these nine tips.

  • Regularly Wash Your Rugs and Shower Curtain. These items retain water longer than other surfaces in the bathroom, so they are perfect targets for mold. Most rugs and fabric curtains can go in the washing machine, but read their tags for specific instructions. To clean plastic liners, simply soak them in your tub in either a mix of water and all-purpose cleaner or water and bleach for a half an hour. Replace these items as necessary.
  • Turn on the Ventilation Fan. Whenever you bathe or shower, make sure to turn on the bathroom ventilation fan. Keep it on until your bathroom is dry. The bathroom will, weather permitting, dry even faster if you open windows and doors.
  • Air Out the Curtain and Towels. After showering, make sure to extend your shower curtain. If it’s scrunched up, it will take longer to dry, and mold may start to grow in the folds. Hang up your towels and pick up any clothes off the floor so they will dry faster as well.
  • Check for Leaks. Regularly examine all bathroom fixtures. Don’t forget the pipes under the sink. Water from small leaks can provide the perfect breeding ground for mold.
  • Wipe Down Bathroom Surfaces. If you have a glass shower, make sure to squeegee the excess water off the glass panes before you hop out of the shower. Wipe any moisture accumulation off the bathroom walls and flooring as well.
  • Manage Household Humidity Levels. If your house is already humid, it will be more difficult for your bathroom to dry out after a shower. If your house feels humid you can use the AC or a dehumidifier to help.
  • Keep the Clutter Out of the Shower/Tub. Avoid storing toys, shampoo bottles, loofahs, and washcloths in the shower. These items often help retain moisture in the bathroom and all give mold an ideal location to grow and hide. Try storing bottles, washcloths, toys, etc. in wire hanging baskets, in mesh nets, or on hooks that will allow everything to drip dry.
  • Clean the Bathroom Weekly. Mold spores can remain dormant for quite some time while waiting for the right circumstances to grow. It’s important to regularly clean your bathroom even if there are no visible signs of a problem. Scrub your toilets, counters, sinks, tub, and walls. Don’t forget to dust as well. Clear out your drains as needed so water remains in sinks and bathtubs for less time.
  • Seal Grout Lines. If you have tile, it’s important to seal grout lines once a year. This will prevent mold from growing in between your tiles. You can usually use standard grout sealer.
  • While implementing these tips can help prevent mold growth, mold is persistent and, with the right conditions, can grow almost anywhere. If you find mold on your property, call us so we can start the mold remediation process.

    At SERVPRO of West Riverside City, we understand mold growth. We have the training and experience necessary to make your home “Like it never even happened.” Call us today at 951-351-8033 or request service online

    What to do if your roof is leaking in Riverside

    12/20/2018 (Permalink)

    This Riverside home experienced a roof leak due to rain.

    What to do if your roof is leaking?

    With winter coming upon us and approaching rainy season, there’s a chance for some possible roof leaks. A leaky roof can certainly cause a rain on any homeowner’s parade. Rainy weather is often when roof leaks get discovered. That's when it's too late for anything but a repair. No time to contemplate, no time to plan with the rain causing interior damage right now, just get to the phone and get a roofer there as soon as possible. But what can you do to temporarily stop the leaks from causing more damage until help arrives?

    First Things First - Deal with inside the house to minimize interior damage

    In most cases, a leak will slowly pool at the ceiling until it finds an escape route -- usually a penetration point like at a light fixture or heat register. After several hours, the leak will start to find multiple escape routes, making the leak look much worse than it actually is. To minimize your ceiling damage, find the wettest spot or a bulge in the ceiling and poke a small hole in the middle. Use a bucket to collect the draining water. 

    Second Step – Locate the point of entry

    Start with the inside, such as an attic. It will prove to be quite difficult to stop a leaky roof in the rain. Try to locate the leak but keep in mind that the leak in the ceiling and the leak in the roof may not align. If your roof covering is over a layer of plywood, then you should keep in mind that water will generally travel from the leak in the roofing material to the nearest joint in the plywood, depending on how the roof slopes.

    Third Step – Maintain the situation until help arrives

    Once you locate the point of entry from the inside, there are a couple of options for temporary repair such as roofing cement, roofing tape or a tarp. Available for purchase at any home improvement store, roofing cement or tape can be applied to the inside of the roof decking inside your attic, as well as to the outside of the roof. If you feel confident enough scale your rooftop, tarping is a quick and easy option to control any further leaking until your roofing contractor arrives. When using a tarp to cover your roof, a good rule of thumb is to cut the tarp so that it adequately covers the damaged area. Leave at least an extra four feet of tarp on each end to cover the roof damage. Secure the tarp with 2 x 4 boards. You can staple or nail the tarp to the boards, but be sure to use nails that are not so long that they will go through your roof.

    These steps will help you prevent further damage to your home until a professional can arrive. Keep in mind when hiring a roofing contractor you want to have a reputable company, someone who is going to stand behind their work. Your roof will last a long time so you don’t want someone working on it who is not a local, reliable company.

    Contact  if you have water damage from a leak in your roof. 

    If you are in Riverside and find yourself in this vulnerable position, make a call to SERVPRO of West Riverside City and let the professionals take over. After you have done all that you as a homeowner are capable of doing to lessen the damage, let the experts use both their knowledge, experience, and resources such as vacuums and fans to dry out the water and the damage that has already taken its toll.

    Next in the damage restoration process is to deodorize the building where it needs to treated. Depending on the assessed level of damage and the kind of water that did the dirty work--disinfecting may also be a necessary step to take. The goal is to get the residence or building structurally back to the standards it was at before the water accident. In some cases, further action may need to be taken such as structural repairs.

    Unfortunately, homeowners may learn that they are not covered like they thought--or hoped--that they were. When that happens, the cost of repairing water damage might default to the homeowner. If you are not sure if you are covered for flooding and other water damage, call your insurance company to find out what is what. If you choose to, add coverage and discuss your location, possible natural disasters in your region, and other related matters. Insurance is there to ease your worries for a price. Put those worries to rest and get the coverage you think you need so that you can continue to live your life with as few financial surprises as possible.

    So what happens when you need water damage restoration services for your Riverside residence? SERVPRO of West Riverside City Professionals concentrate on safely drying, deodorizing and disinfecting any areas flooded or damaged by water. Water damage in Riverside residences or businesses is not desirable, but there is hope and help to get you out of the mess you are in.

    Why Many Insurance Agents And Adjusters Use SERVPRO

    12/19/2018 (Permalink)

    We aim to make the insurance agent's and the claim adjuster's jobs easier

    SERVPRO of Riverside City has worked with many insurance agents and claim adjusters. We understand your situation. As an agent or adjuster, you have a responsibility to keep claim costs down while providing the best services possible for your clients. Here are a few reasons we’re trusted by so many insurance agents and adjusters:

    Fast Emergency Response

    Restoring commercial or residential property is the first priority at SERVPRO of Riverside City. Your insurance client will appreciate our immediate response and you will know we’re doing everything we can to limit the damage and the costs.

    Pretesting Reduces Claims Expense

    Like insurance agents and claim adjusters, we know restoring property is less expensive than replacing property. Our goal is always to restore whenever possible and replace only when necessary. That’s why SERVPRO of Riverside City performs pretesting on every loss so we can determine restorability.

    Claims Inventory Service

    SERVPRO of Riverside City can provide insurance agents and claim adjusters with an itemized loss inventory. We give you an Excel formatted report and pictures of important items. Your work is made simpler and clearer because we provide you with a complete and accurate picture of the incident.

    Electronic Claims Information

    Our corporate Claims Information Center provides the fast, accurate information you need to make sound decisions, including:

    •    A complete electronic job file (by email or on paper)

    o    First notice of loss

    o    Detailed estimate

    o    Digital loss photos

    o    Scanned forms and paperwork

    •    Informative reports (including job cost data) to improve results 

    •    Performance comparison to industry standard

    Superior, Time-Tested Training

    Effective training is the best way to help ensure your clients receive the service they deserve. All SERVPRO of Riverside City crews are trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. We also conduct continuing education classes.  

    Vendor Qualification Compliance and Professionalism

    If you call SERVPRO of Riverside City, we will use only qualified vendors to service your clients. Our commitment means you receive:

    •    Access to the SERVPRO National Call Center to achieve prompt handling of your claims

    •    Assurance that our crew uses industry best practices

    •    Efficiencies through our insurance and file documentation requirements

    •    The benefits of our quality assurance program

    Serving Adjusters and Your Clients

    A SERVPRO of Riverside City professional's job is to reassure your clients, perform quality service, and report to you quickly. We know your job is to interpret the policy and adjust the claim. We don’t want you to have to deal with problems from vendors. Working with you, we strive to save you time so you can focus on priority files, while having complete control of every loss you’re assigned. We offer you 24-hour emergency response, damage mitigation, loss assessment, and an electronic file within hours. SERVPRO of Riverside City documented, measured performance increases value for you, your agency, your managers, and your clients.

    Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your competitive advantage.

    Insurance Services

    As a leader in fire and water cleanup and restoration, SERVPRO Franchise Professionals offer your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

     Why SERVPRO?

    The SERVPRO Difference - SERVPRO Franchise Professionals are uniquely qualified to keep claims costs down while still providing the best services possible for your customers.

    Large Loss Response

    No Restoration Project Is Too Large Whether it’s a large commercial project or a major storm event, the SERVPRO Disaster Recovery Team can provide help quickly.

    Training

    From initial training at SERVPRO's Corporate Training Facility to IICRC certifications, SERVPRO Franchise Professionals are highly trained in property damage restoration.

    SERVPRO offers both credit and non-credit courses for insurance agents, insurance adjusters and Real Estate professionals.

     The CE courses provide you with information to better service your customers

    These programs are designed to improve the knowledge of your staff regarding emergency mitigation. 

    Here are some of the Continuing Education courses that are offered by SERVPRO

    • Fire Damage Restoration
    • Understanding Mold in the Restoration Industry
    • Restorative Drying for Water Damage
    • Mitigation Awareness Response Seminar
    • Biohazard Cleanup

    Here To Help 

    The team at SERVPRO of Riverside City has specialized training and experience in fire restoration services, natural disaster prevention, natural disaster cleanup, and natural disaster restoration. 

    Call SERVPRO of West Riverside City (951.351.8033) anytime, 24/7.  

    Like it never even happened.

    Steps Towards Professional Commercial Fire Damage Restoration

    12/17/2018 (Permalink)

    Fire located at this Riverside Apartment Complex. We can handle any commercial building!

    Steps Towards Professional Commercial Fire Damage Restoration

    It is without a doubt that fire can be devastating; especially if it breaks out in business premises. Given the intensity of the loss that fire can cause in a commercial building, most of the business owners take up measures that could reduce losses. One of the most common and effective ways is to install fire sprinkler systems.

    In utility room fire or electrical fire, the fire sprinkler system can detect the heat change and ring the alarm as it opens up its valves. The rooms in the building are sprayed with a lot of water from the fire sprinkler system. Further, the alarm helps in evacuation and calling the local firefighters to respond to the utility room fire or electrical fire.

    Firefighters usually respond to a fire distress quickly because they know that utility room fire or electrical fire does not wait for anyone. They arrive with fire trucks and long fire hose to make sure that they can access any part of the building is important to back up fire sprinkler system. A fire truck is filled with a mixture of water and fire redundant chemicals not forgetting the pressure pumps that help in fire suppression.

    Firefighters can use cranes on the fire truck to hoist the fire hose and reach any height necessary. All the effort put by the firefighters in fire suppression effort also causes destruction as well as that caused by utility room fire or electrical fire damage. Firefighters are forced to break into windows and doors to ensure that fire hose has access to all areas under fire. Other than fire damage, the owners will have to deal with damages caused during fire suppression, smoke damage, and soot damage.

    After the last flame goes off, the work of the firefighters comes to an end, they pack up their fire hose and get into their fire truck and leave the area to wait for another assignment. The business owner now has a chance to have a look at the fire suppression aftermath. The scene is always heart breaking, charred mess, flooded floors, overturned furniture, choking smell from smoke damage and soot damage is all over. You cannot guess what needs to be done but thanks to the professional fire restoration services as they can handle any commercial fire damage restoration.

    Unlike the fire suppression efforts, the fire restoration service requires proper planning to avoid causing more damages and loss. For this reason, fire damage professionals have to begin with the inspection of the building to assess the extent of commercial fire damage. This gives them an opportunity to plan and come up with appropriate approaches to deal with the mess. In a short while, they list and remove items that can be cleaned or repaired and take it to their facility. They also do the documentation to ascertain your loss, which can also be used to file insurance claims.

    Fire damage restoration begins with the clearing of the charred mess and removal of floods caused by the fire hose. You will also be involved in each step to ensure that everything is, as you want it to be. The professional's commercial fire damage restoration services also ensure that all other damages such as soot damage, smoke damage and water damage is taken care. Soot damage would require repainting of the walls and cleaning ash from the vents. Smoke damage will call for deodorization of all the porous items and upholstery.

    You should not let time pass by after commercial fire damage before calling professional fire restoration services. The more you delay, the further will be the damages, especially through floods. It is also prudent to consider bringing back the business up on its feet before your clients get absorbed by your competitions.

    The most important thing is to make sure that you hire the right fire damage restoration experts. This could be achieved through a simple background check and contacting their reference for a tip off. Commercial fire damage may not bring back the losses, but it can help you have a platform to trudge on with your business.

    Visit SERVPRO of West Riverside City  for more information on fire damage.

     If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists
  • SERVPRO of West Riverside City has the training, experience, and equipment to handle large commercial fire damage emergencies.

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician
  • Commercial Fire Damage? Call Us Today – (951) 351-8033

    How To Clean Your Riverside Home Fast!

    12/12/2018 (Permalink)

    Three of our green cleaning products Carpet & Upholstery Green Clean, All Surface Green Clean, Window Green Clean

    So you have company coming in an hour and the house is a mess?

    Or maybe you’ve just been putting off those chores and want to get it over with as quickly as possible. So, how do you clean your house fast?

    When I was in college I worked a couple summers as a hotel maid and house cleaner.  I picked up a few tricks and I’m telling you that yes, you can clean an ENTIRE average size house in an hour but it takes work-and focus! No getting distracted while gathering up those old magazines, or checking your phone for the latest on Facebook.  If you keep moving and follow this guide you’ll have that house sparkling in no time!

    HOW TO CLEAN HOUSE FAST!

    Start at the Top

    No matter what room you’re cleaning, clean from the top down so that dirt and dust from higher surfaces falls on lower surfaces that haven’t yet been cleaned. Dust ceiling fans, then furniture wiping dirt directly on the floor. Clean all of the floors as your last step to remove the dirt and dust.

    Bedrooms-6 minutes per bedroom

    • Strip linens and remake beds. When making beds rather than hunch over tucking bottom sheets under the mattress use one hand to lift the corner while tucking the sheet with the other.
    • Clear all clutter, if you’re in a hurry gather clutter in a spare basket or bin for later organization and tuck out of sight in a closet.
    • Wipe down furniture with a dusting spray and microfiber cloth, working top to bottom.

    Bathrooms-7 minutes per bathroom

    • I like to clean all of my bathrooms at once-make a quick trip around all the bathrooms in the house to clear counters and spray counters and tubs with cleaner, allow to sit while you clean toilets and wipe down the outer toilet surface.
    • Go back and wipe down counters and rinse tub then clean mirrors.
    • Come back to clean the floors when cleaning the kitchen floor.

    Living/Dining Rooms-7 minutes

    • Clear all clutter.
    • Starting in one corner of the room and working around dust all surfaces top to bottom. (If you have blinds and/or ceiling fans, dust those first.)
    • Use an upholstery attachment and vacuum upholstered furniture.
    • Vacuum floors along with all house carpeting as last cleaning step.

    Kitchen-12 minutes

    • Load all dirty dishes in the dishwasher and fill sink with hot soapy water. If your stove top has removable burner pieces that need to be cleaned, place in water as well.
    • Clear counters.
    • Dunk sponge in hot water and squeeze out excess, wipe down cabinets, counters and other surfaces again working top to bottom. Rinse sponge in hot water as you clean-you’ll be amazed how much dirt comes off!
    • Wipe down appliances. 
    • Finish cleaning any stove pieces and replace.
    • Clean floors last along with all hard flooring surfaces in the house.

    Floors-15 minutes whole house

    • When vacuuming carpeted rooms work your way backwards out of the room moving quickly and without too much overlap to save time.
    • Vacuum, don’t sweep hard floors-use an attachment to get corners where dust and pet hair can accumulate. This helps prevent kicking dust into the air that will quickly settle again and aggravating allergies.
    • Steam mops or Hardwood Floor Cleaners  also make cleaning hard surfaces much faster than traditional mops, so I highly recommend investing in one of those to keep your cleaning quick!

    As a SERVPRO Franchise, we have access to SERVPRO Industries, Inc. resources and technology. Part of this includes the large range of cleaning products SERVPRO has developed. Over the years SERVPRO Industries has strived to develop green chemicals that are safe for your home and family as well as the environment. We have been members of the EPA’s Design for Environment (EPA/DFE) initiative for a longtime. This allows us access to resources that help in formulating environmentally friendly cleaning products, known as “Green” chemistry. Our most notable green cleaning products are highlighted below. 

    Carpet & Upholstery Green Clean #251: This product is designed for cleaning both carpet and upholstery. It is truly a “one product does all” in that it can be used as a spotter, pre-spray and in-line cleaner for use with a variety of equipment. 

    All Surface Green Clean #250: This is an environmentally friendly alternative to traditional surface cleaners. The product is designed as a one product cleans all for surfaces that can be wiped or mopped. It can safely be used on walls, ceilings, countertops, floors, etc. The exclusive formulation contains both ionic and non-ionic surfactants that are naturally derived and provide excellent multi-functional cleaning.

    Window Green Clean #249: This cleaner is an environmentally friendly alternative to traditional glass cleaners. The product is formulated with soft water to eliminate spotting and streaking.

    You should be able to handle most of the cleaning around your house, but for any of those tough stains - give us a call! We can help! SERVPRO of West Riverside City has the industry experience and expertise to provide a deeper clean than your basic home cleaning service. 

    We're here to make things easier for you.

    Need cleaning services?

    Give us a call today! - (951)351-8033

    Protect your home while your out of town this travel season

    12/10/2018 (Permalink)

    Do you have plans to head out of town for the holiday season? 

    Do you know how to prepare your home before you head out of town? Follow these tips to help prevent possible damage while you are gone.

    Water Damage

    The last thing you want to find on your return from a relaxing vacation is flooding and water damage in your home. There are a variety of potential causes of water damage. Plumbing and appliances in your home can malfunction and leak while you are away. When you leave consider turning off your water, or have someone come check your home regularly and have them flush your toilets and run several faucets to ensure they are working.

    Make sure windows are closed and sealed, and check to make sure there are no small leaks before you leave the home. A small leak can lead to significant water damage and potential mold growth.

    Examine the Flooring

    Depending on the type of flooring you have in each room of your home, you’ll want to look for different warning signs of water damage.

    In rooms with tile, laminate, or wood, look for warning signs such as:

  • Cracks
  • Warped, soft, or squishy areas along the surface
  • Bulges in the material (particularly with wood and laminate)
  • Look for white or dark stains on wood floors as well.

    Carpet can mask problems that lie beneath the surface. Watch for more obvious signs like wet spots in your carpeting, but also pay attention to any gradual rises underneath the floor. Damp, moldy smells can also be a sign of water damage.

    Check the Walls and Ceilings

    Walls can easily hide small leaks, but the water buildup will usually reveal itself in time. Regularly examine your walls and ceilings for the following signs of water damage:

  • Soft spots, potentially with a swollen appearance
  • Cracks in the drywall
  • Staining or any off-color areas
  • Wet spots
  • If you’re not the original owner of the home, you may want to look for areas on the ceilings and walls with a lot of localized paint buildup. Make sure the previous owner did not simply paint over water damage.

    Inspect the Bathroom and Kitchen

    It’s easy to neglect the cabinets beneath your sinks—especially if you don’t keep anything you regularly use down there. Check the area for the following signs of a problem:

  • Standing water
  • Condensation
  • Leaking pipes
  • Water stains
  • In addition to looking under the sink, you should inspect all fixtures for signs of wear including missing grout, leaks, rust, or mold. Examine your laundry room and water heater for similar potential signs of water damage.

    Survey the Attic and Roof

    You can often find signs of roof damage in your attic; however, these signs may go unnoticed since attics tend to be a low-traffic area. Examine your attic regularly to look for key indicators of potential problems.

    The insulation should be dry and in good condition. Pay attention to points where two roof planes come together and the flashing where the roof meets the walls. Watch for signs of damage such as:

  • Mold
  • Staining
  • Warped/cracked wood or drywall
  • Your roof is one of the largest surfaces of your home that is exposed to the outside elements. As such, even small problems, if unnoticed or ignored, can lead to potential home damage.

    After clearing debris that could hide potential problems, search your roof for signs of damage including:

  • Broken or damaged flashing
  • Missing shingles
  • Curled or cracked shingles
  • While you are outside, pay attention to the foundation of your home as well. Make note of any standing water along the foundation, as this can also indicate otherwise unseen issues.

    Mold Damage

    To help reduce the risk of mold growth while you are gone, make sure to clean your kitchen and bathrooms before leaving. Clean out your refrigerator before you leave and get rid of any food that might spoil while you are gone, such as milk, meats and produce. Spoiled food can cause bad smells and even lead to mold growth in your refrigerator and freezer. Also, clear out any perishable foods in your pantries, and don’t leave any food open. Be sure to take out your trash, especially if it contains spoiled food or other smelly items. Clean your sink drain and disposer to get rid of food buildup.

    Along with cleaning before you leave, check for any water leaks or wet spots. Wet, damp areas create a perfect environment for mold growth.

    Fire Damage

    Make sure your smoke detectors are in working order before you leave. Also unplug appliances like computers and TVs to reduce power usage, the risk of power surges damaging your devices and of cords shorting out and starting a fire. Finally, make sure your oven and grill are off before you leave.

    Burglary/ Vandalism

    This is one of the big concerns when leaving town. One of the biggest keys is to make your home look like it’s still occupied. Set lights on a timer in your home and have your mail and newspapers put on hold while you are out. Don’t say you are out of town on your answering machine or on social media. This tells the world that you are gone and that your home is unoccupied. Have a friend come check in on your home regularly. Make sure your doors are locked and windows closed and locked before you leave.

    We all want our homes to be safe while out of town. These tips can help prevent potential damage to your home. If things do happen while you are out, give us a call and we can get your home back to normal in no time. SERVPRO of West Riverside City can clean and restore most damage, from broken windows and other vandalism to water and smoke damage. Give us a call at SERVPRO of West Riverside City, 951-351-8033, to start the restoration process. We’ll make it “Like it never even happened.”

    Fire Safety and Candles in your Riverside Home

    12/6/2018 (Permalink)

    There’s a special beauty and tranquility to candles, but a lighted candle is also an open flame, and a potential fire hazard if not carefully monitored.

    In fact, accidental candle fires account for approximately four percent of all U.S. residential fires.

    A study by the U.S. Consumer Product Safety Commission suggests that 85 percent of candle fires could be avoided if consumers followed three basic safety rules:

  • Never leave a burning candle unattended.
  • Never burn a candle on or near anything that might catch fire.
  • Keep candles out of the reach of children and pets.
  • The National Candle Association urges consumers to always follow the basic rules of fire safety when burning candles.

    HOW TO BURN A CANDLE SAFELY

    BEFORE LIGHTING

  • Before burning, always trim the wick to ¼ inch. You can use a wick trimmer, nail clippers, or scissors. Long or crooked wicks can cause uneven burning, dripping or flaring.
  • When lighting a candle, use long matches or a long-reach lighter. Keep your hair and loose clothing away from the flame.
  • Always use a candleholder specifically designed for candle use. It should be heat resistant, sturdy, and large enough to contain any drips or melted wax.
  • Burn candles in a well-ventilated room.
  • Place the candleholder on a stable, heat-resistant surface. This will also help prevent possible heat damage to counters and table surfaces and prevent glass containers from cracking or breaking.
  • Keep the wax pool clear of wick trimmings, matches and debris at all times.
  • Avoid drafts, vents or air currents. This will help prevent rapid or uneven burning, sooting, and excessive dripping.
  • Follow the manufacturer’s recommendations on burn time and proper use. In general, it is recommended that candles do not burn for longer than four hours and cool for at least two hours before relighting.
  • WHILE BURNING

  • Never touch or move a burning candle. Never move a votive or container candle when the wax is liquefied.
  • Don’t burn a candle all the way down. For a margin of safety, discontinue burning a candle when 2 inches of wax remains (1/2 inch if in a container).
  • Place burning candles at least three inches apart from one another. This is to make sure they don’t melt one another, or create their own drafts that will cause the candles to burn improperly.
  • Extinguish a candle if the flame becomes too high or flickers repeatedly. Let the candle cool, trim the wick, and check for unwanted drafts before re-lighting.
  • Always keep the candle within your sight. If you are going to leave the room, be sure to first blow out all candles.
  • Always burn candles in a well-ventilated room. Don’t burn too many candles in a small room or in a “tight” home where air exchange is limited.
  • Never use a candle as a night light.
  • Be very careful if using candles during a power outage. Flashlights and other battery-powered lights are safer sources of light during a power failure. Never use a candle during a power outage to look for things in a closet, or when fueling equipment – such as a lantern or kerosene heater.
  • Never burn a candle on or near anything that can catch fire. Keep burning candles away from furniture, drapes, bedding, carpets, books, paper, flammable decorations, etc.
  • Keep candles out of the reach of children and pets. Do not place lighted candles where they can be knocked over by children, pets or anyone else.
  • WHEN EXTINGUISHING

  • Use a candle snuffer to extinguish a candle. It’s the safest way to prevent hot wax from splattering.
  • Never use water to extinguish a candle. Water can cause the hot wax to splatter and might break a glass container.
  • Make sure the candle is completely out and the wick ember is no longer glowing before leaving the room.
  • Don’t touch or move the candle until it has completely cooled.
  • Never use a knife or sharp object to remove wax drippings from a glass holder. It might scratch, weaken, or cause the glass to break upon subsequent use.
  • Download a complete list of candle safety rules.

    WHAT MAKES A SAFE & QUALITY CANDLE?

    NCA invites you to view the webinar, What Makes a Safe & Quality Candle? This webinar is designed to to educate and inform the retail community on candle basics, safety standards, and testing of candle products. This is a must for compliance personnel and candle buyers.

    In this webinar, you will learn:

  • An Overview of Candle Basics: Wax and wick types, the difference between dyes and pigments, why fragrance does more than just smell nice, and how changing just one of these elements affects the entire candle.
  • The ASTM Safety Standards in Plain English: What it means when a flame is too high, what “secondary ignition” and “end of useful life” mean, and the requirements for glass and plastic containers, candle accessories, warning labels and more.
  • What to Ask For and Expect from Your Test Lab: What determines if a candle passes or fails the ASTM standards, the common causes of test failures, and what to do if you think you need additional testing.
  • Plus: Tips for Success and Q&A
  • CANDLE FIRE STATISTICS

    An estimated 8,700 residential fires are caused each year by the careless or inappropriate use of candles, according to the National Fire Protection Association (NFPA.)

    The National Candle Association urges consumers to always keep a burning candle within sight, keep candles away from anything combustible, and to keep candles out of the reach of children and pets.

    Roughly one-third of home candle fires start in bedrooms, says the NFPA. Avoid using candles in bedrooms or any place where people are likely to fall asleep.

    Three of every five candle fires started when something that could burn, such as furniture, mattresses or bedding, curtains, or decorations, was too close to the candle.

    In 16% of the fires, the candles were unattended or abandoned, according to the NFPA.

     *SOURCE: HOME CANDLE FIRES, FIRE ANALYSIS AND RESEARCH DIVISION, NATIONAL FIRE PROTECTION ASSOCIATION, DECEMBER 2015. BASED ON 2009-2013 ANNUAL AVERAGES

    Coping with Disaster and Understanding Disaster Events

    12/5/2018 (Permalink)

    Understand Disaster Events

    The emotional toll that disaster brings can sometimes be even more devastating than the financial strains of damage and loss of home, business, or personal property.

    • Everyone who sees or experiences a disaster is affected by it in some way.
    • It is normal to feel anxious about your own safety and that of your family and close friends.
    • Profound sadness, grief, and anger are normal reactions to an abnormal event.
    • Acknowledging your feelings helps you recover.
    • Focusing on your strengths and abilities helps you heal.
    • Accepting help from community programs and resources is healthy.
    • Everyone has different needs and different ways of coping.
    • It is common to want to strike back at people who have caused great pain.

    Children and older adults are of special concern in the aftermath of disasters. Even individuals who experience a disaster “second hand” through exposure to extensive media coverage can be affected.

    Contact local faith-based organizations, voluntary agencies, or professional counselors for counseling. Additionally, FEMA and State and local governments of the affected area may provide crisis counseling assistance.  The SAMHSA Disaster Distress Helpline is a national hotline dedicated to providing year-round immediate crisis counseling for individuals experiencing emotional distress related to any natural or human-caused disaster.

    As you recover, it is a good idea to make sure that you have updated your family disaster plan and replenished essential disaster supplies just in case a disaster happens again. You will always feel better knowing that you are prepared and ready for anything.

    Recognize Signs Of Disaster-Caused Stress

    Seek counseling if you or a family member are experiencing disaster-caused stress.  When adults have the following signs, they might need crisis counseling or stress management assistance:

    • Difficulty communicating thoughts.
    • Difficulty sleeping.
    • Difficulty maintaining balance in their lives.
    • Low threshold of frustration.
    • Increased use of drugs/alcohol.
    • Limited attention span.
    • Poor work performance.
    • Headaches/stomach problems.
    • Tunnel vision/muffled hearing.
    • Colds or flu-like symptoms.
    • Disorientation or confusion.
    • Difficulty concentrating.
    • Reluctance to leave home.
    • Depression, sadness.
    • Feelings of hopelessness.
    • Mood-swings and easy bouts of crying.
    • Overwhelming guilt and self-doubt.
    • Fear of crowds, strangers, or being alone.

    Easing Disaster-Caused Stress

     Talk to someone and seek professional help for disaster-caused stress.  The following are ways to ease post-disaster stress:

    • Talk with someone about your feelings - anger, sorrow, and other emotions - even though it may be difficult.
    • Seek help from professional counselors who deal with post-disaster stress.
    • Do not hold yourself responsible for the disastrous event or be frustrated because you feel you cannot help directly in the rescue work.
    • Take steps to promote your own physical and emotional healing by healthy eating, rest, exercise, relaxation, and meditation.
    • Maintain a normal family and daily routine, limiting demanding responsibilities on yourself and your family.
    • Spend time with family and friends.
    • Participate in memorials.
    • Use existing support groups of family, friends, and religious institutions.

    Ensure you are ready for future events by restocking your disaster supplies kits and updating your family disaster plan. Doing these positive actions can be comforting.

    Helping Kids Cope With Disaster

    Disasters can leave children feeling frightened, confused, and insecure. Whether a child has personally experienced trauma, has merely seen the event on television, or has heard it discussed by adults, it is important for parents and teachers to be informed and ready to help if reactions to stress begin to occur.

    Children may respond to disaster by demonstrating fears, sadness or behavioral problems. Younger children may return to earlier behavior patterns, such as bedwetting, sleep problems, and separation anxiety. Older children may also display anger, aggression, problems in school, or withdrawal. Some children who have only indirect contact with the disaster but witness it on television may develop distress.

    Recognize Risk Factors

    For many children, reactions to disasters are brief and represent normal reactions to "abnormal events." A smaller number of children can be at risk for more enduring psychological distress as a function of three major risk factors:

    • Direct exposure to the disaster, such as being evacuated, observing injuries to or the death of others, or experiencing injury along with fearing one’s life is in danger.
    • Loss/grief caused by the death or serious injury of family or friends.
    • On-going stress from the secondary effects of disaster, such as temporarily living elsewhere, loss of friends and social networks, loss of personal property, parental unemployment, and costs incurred during recovery to return the family to pre-disaster life and living conditions.

    Vulnerabilities in Children

    In most cases, depending on the risk factors above, distressing responses are temporary. In the absence of severe threat to life, injury, loss of loved ones, or secondary problems such as loss of home, moves, etc., symptoms usually diminish over time. For those that were directly exposed to the disaster, reminders of the disaster such as high winds, smoke, cloudy skies, sirens, or other reminders of the disaster may cause upsetting feelings to return. Having a prior history of some type of traumatic event or severe stress may contribute to these feelings.

    Children’s coping with disaster or emergencies is often tied to the way parents cope. They can detect adults’ fears and sadness. Parents and adults can make disasters less traumatic for children by taking steps to manage their own feelings and plans for coping. Parents are almost always the best source of support for children in disasters. One way to establish a sense of control and to build confidence in children before a disaster is to engage and involve them in preparing a family disaster plan. After a disaster, children can contribute to a family recovery plan.

    Meeting the Child’s Emotional Needs

    Children’s reactions are influenced by the behavior, thoughts, and feelings of adults. Adults should encourage children and adolescents to share their thoughts and feelings about the incident. Clarify misunderstandings about risk and danger by listening to children’s concerns and answering questions. Maintain a sense of calm by validating children’s concerns and perceptions and with discussion of concrete plans for safety.

    Listen to what the child is saying. If a young child is asking questions about the event, answer them simply without the elaboration needed for an older child or adult. Some children are comforted by knowing more or less information than others; decide what level of information your particular child needs. If a child has difficulty expressing feelings, encourage the child to draw a picture or tell a story of what happened.

    Try to understand what is causing anxieties and fears. Be aware that following a disaster, children are most afraid that:

    • The event will happen again.
    • Someone close to them will be killed or injured.
    • They will be left alone or separated from the family.

    Reassuring Children After a Disaster

    Suggestions to help reassure children include the following:

    • Personal contact is reassuring. Hug and touch your children.
    • Calmly provide factual information about the recent disaster and current plans for insuring their safety along with recovery plans.
    • Encourage your children to talk about their feelings.
    • Spend extra time with your children such as at bedtime.
    • Re-establish your daily routine for work, school, play, meals, and rest.
    • Involve your children by giving them specific chores to help them feel they are helping to restore family and community life.
    • Praise and recognize responsible behavior.
    • Understand that your children will have a range of reactions to disasters.
    • Encourage your children to help update your family disaster plan.

    If you have tried to create a reassuring environment by following the steps above, but your child continues to exhibit stress, if the reactions worsen over time, or if they cause interference with daily behavior at school, at home, or with other relationships, it may be appropriate to talk to a professional. You can get professional help from the child’s primary care physician, a mental health provider specializing in children’s needs, or a member of the clergy.

    Monitor and Limit Exposure to the Media

    News coverage related to a disaster may elicit fear and confusion and arouse anxiety in children. This is particularly true for large-scale disasters or a terrorist event where significant property damage and loss of life has occurred. Particularly for younger children, repeated images of an event may cause them to believe the event is recurring over and over.

    If parents allow children to watch television or use the Internet where images or news about the disaster are shown, parents should be with them to encourage communication and provide explanations. This may also include parent’s monitoring and appropriately limiting their own exposure to anxiety-provoking information.

    Use Support Networks

    Parents help their children when they take steps to understand and manage their own feelings and ways of coping. They can do this by building and using social support systems of family, friends, community organizations and agencies, faith-based institutions, or other resources that work for that family. Parents can build their own unique social support systems so that in an emergency situation or when a disaster strikes, they can be supported and helped to manage their reactions. As a result, parents will be more available to their children and better able to support them. Parents are almost always the best source of support for children in difficult times. But to support their children, parents need to attend to their own needs and have a plan for their own support.

    Preparing for disaster helps everyone in the family accept the fact that disasters do happen and provides an opportunity to identify and collect the resources needed to meet basic needs after disaster. Preparation helps; when people feel prepared, they cope better and so do children.

    Flooding After Wildfires in Riverside County – Reduce Your Risk

    12/3/2018 (Permalink)

    Flooding is the most common and costly natural hazard in the nation.

    Wildfires carry a one-two punch. After the damage caused by the wildfire, flooding is the most common and costly natural hazard in the nation. And, after the record-breaking wildfires in California, the risk of flash flooding and mud flows increase significantly. Even light rain can lead to devastating flash flooding and mudflows.

    Residents of California’s Riverside, Los Angeles, Butte, Ventura counties and surrounding areas are urged to protect themselves by planning evacuation routes, collecting supplies and purchasing flood insurance today. Even if your home was not directly impacted by the wildfires, you are at increased risk of flooding. All surrounding areas are at risk of flooding for up to several years. To learn more, visit FEMA-Flood-after-fire.

    Large-scale wildfires like Holy, Camp, Hill and Woolsey will dramatically alter the terrain and ground conditions. Normally, vegetation absorbs rainfall, reducing runoff. Wildfires, however, leave the ground charred, barren and unable to absorb water, creating conditions ripe for flash flooding and mudflow. Flood risk remains significantly higher until vegetation is restored—up to five years after a wildfire. Flooding after a fire is often more severe, as debris and ash left from the fire can form mudflows. As rainwater moves across charred and denuded ground, it can also pick up soil and sediment and carry it in a stream of floodwaters, which can cause more significant damage.

    A flood does not have to be a catastrophic event to bring high out-of-pocket costs; and you do not have to live in a high-risk flood area to suffer flood damage. Around 20 percent of flood insurance claims occur in moderate-to-low risk areas.

    Property owners should remember to:

    Buy Flood Insurance. Most standard homeowner’s policies do not cover flood damage. Flood insurance is affordable and important to protecting your investment. By law, there is a 30-day waiting period from the date of purchase until the flood insurance coverage takes effect.

    Just an inch of water in an average-sized home can cause more than $25,000 in damage. An average flood policy costs around $890 a year, and rates start at less than $516 a year for homes in moderate- to low-risk areas.

    Prepare Now. Gather supplies in case of a storm, strengthen your home against damage, and review your insurance coverages.

    Plan Ahead. Plan evacuation routes. Keep important papers in a safe, waterproof place. Conduct a home inventory; itemize and take pictures of possessions and the inside and outside of your home.

    For more information about flood insurance, please call your insurance agent or contact the National Flood Insurance Program Call Center (NFIP) at 1-800-621-3362 for information about the NFIP or questions about an existing policy.

    Visit the National Flood Insurance Program at FEMA National Flood-Insurance Program to learn more about flood risk and flood insurance.

    Getting Prepared-Evaluating your Property

    After a fire, it is important to thoroughly evaluate and plan for storm events in order to help protect your property. First, start by determining where water and debris are likely to flow and collect. Once you have located potential routes where water and debris may flow, plan and implement diversions in those identified flow pathways. Pay particular attention to steep, barren slopes, low spots, and high flow areas when planning for structure and property protection. General Precautions During a storm event, property damage can be attributed to stormwater runoff, debris (mud, rocks, branches, etc.), or both. When devising a protection strategy for your property, pay special attention to the following general rules:

    o Never underestimate the power of stormwater and debris flows.

    o Try to direct stormwater and debris flows away from any structures.

    o Avoid altering natural or existing drainage patterns in a way that might worsen conditions for you or your neighbor. Work cooperatively with your neighbor to achieve the best results.

    o Avoid trying to control or confine flows more than is absolutely necessary; remember that the water and debris flows need to go somewhere.

    o Place protection devices in such a way so as to deflect debris; do not try to create a dam or stop the flows in any way; this may cause flooding.

    o In extreme condition, board up windows as necessary to prevent debris from entering structures.

    o Protect your most valuable property first - your home; then consider what time and money are available to protect other less valuable objects such as swimming pools, landscaping, or other minor structures.

    o Be prepared to sacrifice the use of portions of your property to achieve the greatest amount of protection.

    o Don’t take unnecessary risks; if your debris control problems appear to warrant solutions beyond the scope of this guide, consult a competent expert such as a civil or geotechnical engineer or a landscape architect for additional advice.

    To get life back on track after flooding and storm damage, call  SERVPRO of West Riverside City 951-351-8033

    10 Reasons To Use SERVPRO of West Riverside City

    11/28/2018 (Permalink)

    People and businesses rely on SERVPRO to restore damaged property for many reasons. Here are just 10

    1. We Get It

    SERVPRO of West Riverside City understands your situation. You want to keep costs down, repair the damage, and get back to normal. Those are our goals, too.

    1. SERVPRO Is Qualified

    Our repair and restoration team members have the best training in the industry. SERVPRO of West Riverside City is among the top 10% of SERVPROs in the nation. Our results will create a measurable difference for you.

    1. We Respond To You Immediately

    You can reach us 24/7. When a disaster strikes we respond as quickly as possible. SERVPRO of West Riverside City can draw on more than 1,650 U.S.  locations to get the right equipment and right professionals to you faster than other companies.

    1. You’re Part Of Our Team

    We work with you and for you. You are in charge. You receive a complete explanation of the work we will do and why it needs to be done a certain way. Like you, we don’t appreciate surprises.

    1. We Use The Latest Technology

    The past few years have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of West Riverside City to restore your property to preloss condition quickly, reliably, and more effectively.

    1. We Practice The Golden Rule Of Restoration

    Restoring property is less expensive than replacing property. SERVPRO of West Riverside City professionals practice the golden rule, "Restore whenever possible, replace only when necessary." We make sure pretesting is completed on every loss to determine restorability.

    1. For Claim And Other Purposes, Your Loss Is Itemized

    SERVPRO of West Riverside City can give you an itemized loss inventory. You will receive an Excel formatted report and pictures of important items. 

    1. We’ll Help You Prevent Losses, Not Just Deal With Them

    Our services start with prevention. We’ll come out to your business or home and do a review of how you can protect yourself, your family, your business, and your property from potential losses. That’s another old rule (from Ben Franklin) we like: An ounce of prevention is worth a pound of cure. Check out our SERVPRO Ready Plan. 

    1. We Handle Any Loss From A Natural Disaster—Big Or Small

    Have multiple locations? No problem. Suffer a small loss from water or fire or wind? We can handle it. Have a massive, complex disaster to recover from? That’s within our scope of services, too.

    1. We’re Approved, Certified, And Experienced

    We’re trained to IICRC (Institute of Inspection Cleaning and Restoration Certification) standards in fire and water cleanup and restoration. Our professionals attend SERVPRO continuing education classes. SERVPRO has been in business for more than 45 years.  Hard-earned results have made SERVPRO a leader in the fire and water cleanup and restoration industry. 

    California, Help Is Here 

    The team at SERVPRO of West Riverside City has specialized training and experience in fire restoration services, natural disaster prevention, and natural disaster cleanup.

    Call SERVPRO of West Riverside City (951.351.8033) anytime, 24/7.

    We've served clients in Riverside, Corona, Murrieta, Placentia, Walnut, Menifee, Moreno Valley, Hemet, Redlands, Perris, Eastvale, Bloomington, Lake Elsinore, Rialto, and beyond. 

    SERVPRO of West Riverside City

    IICRC Certified

    Gary Shank

    Certified SERVPRO technician

    24 hour emergency service

    Riverside Residents, Learn How to Use a Fire Extinguisher

    11/26/2018 (Permalink)

    Remember the acronym P.A.S.S.

    Learning How to Use a Fire Extinguisher Can Help You For a Future Emergency

    It’s important to understand that with the proper training and education, fire extinguishers can save lives and property. Many adults might not know how or when to use fire extinguishers.

    A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate an extinguisher, the National Fire Association suggests remembering the word PASS: Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism. Aim low. Point the extinguisher at the base of the fire. Squeeze the lever slowly and evenly. Sweep the nozzle from side-to-side. Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. Refer to the back of this brochure to learn more about the different classes of extinguishers and the type of fire each are designed to extinguish.

    Class A: For use with ordinary materials like cloth, wood and paper.  Often found in homes and businesses.

    Class B: For use with combustible and flammable liquids like grease, gasoline, oil and oil-based paints.  Often found in homes and businesses.

    Class C: For use with electrical equipment like appliances, tools, or other equipment that is plugged in.  Often found in homes and businesses.

    Class D: For use with flammable metals Often found in factories

    Class K: For use with vegetable oils, animal oils and fats in cooking appliances. Often found in commercial kitchens (restaurants, cafeterias, catering businesses)

    Contact SERVPRO of West Riverside City if you experience fire loss.  Putting out a fire can be worse than the fire itself.  The first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings.  SERVPRO of West Riverside City will provide timely response with mitigation services ranging from fire, smoke, and soot removal to contents.  Our services help ensure your property, belongings and memories are restored to preloss condition when possible.

    Thunderstorm Safety & How to Prepare- Tips from you neighbors at SERVPRO West Riverside City

    11/21/2018 (Permalink)

    Last months thunderstorms inspired us here at SERVPRO of West Riverside to share some thunderstorm safety information and give some tips on how to prepare for a storm.

    Did you know SERVPRO of West Riverside City is a proud partner with the American Red Cross? According to the Red Cross, A thunderstorm is considered severe if it produces wind gusts of at least 58 miles per hour. Every thunderstorm produces lightning, which kills more people each year than tornadoes or hurricanes. Heavy rain from thunderstorms can cause flash flooding, and high winds can damage homes and blow down tree and utility poles - causing widespread power outages.

    WATCH vs. WARNING

    Watch: Severe thunderstorms are possible in and near the watch area

    Warning: Severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property.

    Be Prepared

  • Learn about your local community’s emergency warning system for severe thunderstorms
  • Pick a safe place in your home for household members to gather during a thunderstorm This should be away from windows, skylights and glass doors that could be broken by strong winds or hail
  • Make a list of items to bring inside in the event of a severe thunderstorm
  • Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches
  • Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home
  • Make Preparedness Kit

  • Water—one gallon per person, per day
  • Food—non-perishable, easy-to-prepare
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First aid kit
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation & personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family & emergency contact information
  • Extra cash
  • Final Step

    Call SERVPRO of West Riverside City at 951.351.8033 if your home or business experiences damages from a storm. We have the resources to handle any size disaster.

    There's a reason they say we are "Faster to any Disaster!"

    For more information, visit the Red Cross website: Red Cross website

    Remodeling Can Lead To The Discovery Of Mold Damage In Your Riverside Home

    11/19/2018 (Permalink)

    SERVPRO of West Riverside City uses advanced mold remediation techniques and equipment

    Discovery Of Mold Damage

    There are several stories about people discovering pieces of the past, some of which were very valuable, while they were in the process of remodeling their home. Others end up finding problems. One of these more unpleasant discoveries sometimes includes different types of damage. It can often result in increased costs instead.

    Adding on to your home or upgrading it can end up with the discovery of mold damage. Few construction crews are qualified to handle the disposal of mold contamination. Without an expert in mold remediation and containment, contamination of other areas in your home can happen quite easily. SERVPRO has the ability to work alongside other crews to remediate mold correctly, so future problems do not become a reality.

    Our professional team members are trained according to IICRC standards, and then given experience working with other employees. Our customers receive the best of both types of training. When remodeling, or another kind of work, is ongoing, discoveries such as mold damage can be surprising. We can install temporary plastic sheeting if it has not already been put in place, or expand the area contained if needed. As the remodeling crew removes damaged materials, we can dispose of these pieces of drywall, wood, or other material correctly, and then check for more areas that are affected by mold patches.

    Giving your family the gift of an improved home is one that can be costly but is also well worth the price. Mold can put a dent in your investment, but the incorrect handling of an infestation of mold can make matters much worse. SERVPRO of West Riverside wants to help you protect your family and your investment from harm. Call us at (951) 351-8033 whenever you find mold growing out of control in your home so we can remediate things correctly for you.

    Most Common Causes of Water Damage in Your West Riverside Home

    11/14/2018 (Permalink)

    Call SERVPRO of West Riverside City if you have water damage in your home or commercial property, we are here to help! 951-351-8033

    Most Common Causes of Water Damage in the Home

    Sometimes, homeowners and property managers may need urgent West Riverside water damage restoration and not even be aware of it. At SERVPRO, we know that it's quite common for homeowners to assume that they won't don't need any help from the professionals until something dramatic like a burst pipe or heavy rain fall occurs.

    Though, it is far more normal for water destruction to come as a thief in the night, sneaking slowly throughout your home, causing graduation deterioration and damage. Standing water may also cause sanitary, and health issues, and will decrease your home's efficiency. Even worse, slowly-spreading West Riverside water damage can play host to mold colonies, weaken critical structural beams and cause other forms of widespread damage throughout your home.

    Here are a few common situations that could potentially lead to slow water destruction:

    Flat Roofs

    While many homes are perfectly legal with a flat roof, a more standard sloped roof is far more efficient and redistributing rainwater. Of course, most flat roofs are not completely flat and are build with a small slope, but if branches or other debris build up, water can deform and damage your roof.

    Leaky Plumbing

    Sometimes people dismiss leaking pipes and other parts of their plumbing system, assuming that it won't be a big problem. A water leak that affects your floor boards might be more than enough to invite toxic black mold into your home. Homeowners should check the acidity of their home water to make sure that the copper lining of their pipes is not being destroyed.

    Gutters & Drains

    When installed properly and clean, your gutter and drainage system should easily be able to disperse rainwater safely away from your home or building. Unfortunately, if gutters and drains get clogged with leaves and other debris, a dam can form, leading water to overflow its bounds and cascade down the walls of your home. When your walls start to become continually wet, they will begin to break down and cause severe damage to the structural integrity of your home or property.

    Other Problems

    Homeowners worried about these, and other potential sources of water destruction should contact their local Riverside city restoration professionals. A professional will be able to help you quickly restore your home to its full comfort. At SERVPRO West Riverside City, we have years of experience in helping homeowners and property managers quickly remove and repair water problems.

    Locally Owned Company with National Resources

    We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of West Riverside City is close by and ready to respond to your flood or water damage emergency.

    Earthquake Preparedness in Riverside City

    11/12/2018 (Permalink)

    Photo by Fema News Photo- The devastation after the San Francisco earthquake in 1989

    Tuesday, October 17, 1989:

    A powerful 6.9 earthquake shook San Francisco for a minimum of ten consecutive seconds...

    It was during the Game 3 warm-up. Some 12,000 homes were wrecked beyond habitability. Natural gas lines ruptured and set fires to buildings in the Marina district.

    Earthquakes can collapse buildings and cause heavy items to fall, resulting in injuries and property damage.  

    We all know that earthquakes are a common occurrence in California and other parts of the West Coast regions, but earthquakes can happen at any time of the year and occur without warning.  After the initial earthquake, the aftershock may follow.  Most are smaller than the initial earthquake but larger magnitude aftershocks also occur.   Earthquakes may cause household items to become dangerous projectiles; cause buildings to move off foundations or collapse, damage utilities, roads and structures such as bridges and dams, or cause fires and explosions. They may also trigger landslides, avalanches, and tsunamis.

    SERVPRO of West Riverside City wants to emphasize the importance of preparation before an earthquake strike.  By making an effort to be prepared and having a plan of action in place, you can lessen the impact a disaster might have on you, your home and your family.

    Learn and follow these steps now to PREPARE before, during, and after an earthquake.

    What to Do Before an Earthquake:

  • Make sure you have a fire extinguisher, first aid kit, a battery-powered radio, a flashlight, and extra batteries at home.
  • Secure items that could fall or move and cause injuries or damage such as; bookshelves, picture frames, mirrors, light fixtures, televisions, computers, hot water heaters, etc.
  • Learn how to turn off the gas, water, and electricity.
  • Make up a plan of where to meet your family after an earthquake.
  • Don’t leave heavy objects on shelves as they can fall during an earthquake.
  • Learn the earthquake plan at your school or workplace.
  • What to Do During an Earthquake:

  • Stay calm and stay put.
  • If you’re indoors, DROP to the ground; take COVER by crawling under a sturdy table or stand in a doorway. If under a desk or heavy table, cover your head and neck with your arms and HOLD ON until the shaking stops.
  • If there isn’t a desk or sturdy table nearby, crawl away from windows, next to an interior wall. Stay away from glass, windows
  • If you’re outdoors, stay away from building, trees, power lines or anything that might fall.
  • If you’re driving, move away from overpasses, stop slowly in a safe area and stay in your vehicle.
  • Don’t use elevators (they’ll probably get stuck anyway). Don’t run out of the building during the shaking as objects may be falling off the building and cause serious injuries or death.
  • What to Do After an Earthquake:

  • When the shaking stops, check yourself and others for injuries.
  • If the building is damaged, safely evacuate, go to an open space away from damaged areas.
  • Check water, gas, and electric lines for damage. If any are damaged, shut off the valves to avoid fire and hazardous leaks.
  • Be careful of around broken glass and debris
  • Inspect your chimneys for unnoticed damaged that could lead to fires.
  • Stay away from beaches. Tsunamis sometimes hit after the ground has stopped shaking.
  • If you’re at school or work, follow the emergency plan or the instructions of the person in charge.
  • If your home or business suffers from earthquake damage, call our professionals at SERVPRO of West Riverside City.  We can respond quickly and help make disasters, "Like it never even happened."

    Any Questions - Call Us Today 951-351-8033

    SERVPRO is a Proud Sponsor of the First Responder’s Bowl

    11/7/2018 (Permalink)

    SERVPRO First Responder Bowl at Cotton Bowl Stadium

    SERVPRO of West Riverside City is excited to announce that the Cotton Bowl Stadium football bowl game in f Dallas has been renamed the SERVPRO First Responder Bowl!  

    We’re proud to honor and support the service of all America’s First Responders.  These brave men and women keep our communities safe every day of the year. First Responders include firefighters, police, EMS workers, military members, and more.

    Kickoff is set for December 26, 2018 at 12:30 P.M. Central.  ESPN will televise the game, and tickets go on sale in September.  

    "We are proud to present the SERVPRO First Responder Bowl dedicated to honoring some of the hardest working men and women in our country," says CEO of SERVPRO Industries, Sue Steen. "We recognize the dedication and selfless acts of our First Responders and are honored to help highlight and celebrate the commitment of these everyday heroes."

    The 2018 SERVPRO First Responder Bowl is part of almost 90 years of history of games played at Cotton Bowl Stadium on the grounds of Fair Park in Dallas.

    “This is an exciting change, and we are humbled by the fact that an actual bowl game has been named exclusively for the first responders of this country,” says Dallas Fire Rescue Fire Chief David Coatney.

    “We are truly honored to have a bowl game here in Dallas named after the hard working men and women serving and protecting communities across this country. It always feels great to be recognized, and I know our officers and firefighters are touched by this overwhelming show of support,” says Dallas Police Chief, Ms. Renee Hall.

    SERVPRO has always had a very special relationship with America’s First Responders and we have a deep and strong appreciation for their efforts. Many times we follow them as “second responders” after fires, storms and other emergencies. It is a tremendous privilege to honor these brave men and women and spotlight their service and sacrifices made for us all. It’s hard to think of a more appropriate cause or a more appropriate sponsor for this game. 

    Visit First Responder Bowl for information as it becomes available.

    What Should Renters Do After A Riverside Apartment Fire?

    11/5/2018 (Permalink)

    Fire damages can be devastating.  Even when your home isn’t completely affected, fire damage victims still have to handle significant losses.  When you’re a renter at an apartment complex, many questions may enter your mind:

  • Is the apartment complex responsible for fire damage costs or am I?
  • Does my insurance cover my fire damage?
  • Where will I go?
  • How will I get all my stuff back?
  • How long will it take to get my apartment back?
  • Handling a fire damage can easily become overwhelming.

    We’ve helped many renters that have experienced a fire in their apartment in all of Riverside City.  Our team knows how to work with apartment complexes, landlords, and insurance providers to help restore your life.  We can help you, too.

    Apartment Fires and Insurance Claims

    When you call us to handle your fire damage restoration, you will be assigned a crew chief from our office.  Their responsibility is to establish a relationship with your insurance adjuster. They will communicate with them day to day about the status of your claim.  We’ll work with them to:

  • Establish your fire damage restoration coverage.
  • Ask for approval to clean and restore any contents that could be saved from the fire.
  • Ask for approval to clean your smoke and fire damaged clothing.
  • Ask for approval to store your contents as your apartment is being cleaned and restored.
  • Process and close your fire damage claim.
  • Content Cleaning (Household Items)

    Content is what we call everything that is inside your apartment.  They are all the belongings you and your family have inside.

    The first step when content cleaning is to identify all the items inside your apartment.  We separate them into two categories:

  • Salvageable.  These are items that can be cleaned, deodorized, and sanitized.  They are inventories and moved to our cleaning facility. Once they’re cleaned, we store them until you’re ready to receive them again.
  • Unsalvageable.  These are items that are permanently damaged and cannot be cleaned.  We do our best to identify these items and report them to your insurance company so they can determine the replacement cost.  Sometimes, the contents are so badly burnt that we cannot identify them. After we have identified everything we and send the inventory to your insurance company, we ask for your permission to dispose of them.
  • Trusted Leader in Fire Damage Restoration in Riverside California

    SERVPRO of West Riverside City  is a water damage restoration and fire and smoke damage restoration company in Riverside, California. With our crew responding immediately to jobs, we are faster to any size disaster.

    We are available for 24 hour emergencies every day of the year. We can be reac

    10 Things You Should Know About Mold

    10/29/2018 (Permalink)

    Mold in a residential home in Riverside

    Tips from our friends from United States Environmental Protection Agency (EPA)

    1. Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma and other respiratory complaints.
    2. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
    3. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
    4. Fix the source of the water problem or leak to prevent mold growth.
    5. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
    • Venting bathrooms, dryers and other moisture-generating sources to the outside
    • Using air conditioners and de-humidifiers
    • Increasing ventilation
    • Using exhaust fans whenever cooking, dishwashing and cleaning
    6. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
    7. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
    8. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
    9. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
    10. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.
    Contact Us 951-351-8033 to ask a question, provide feedback, or report a problem.

    From EPA.gov

    Halloween Fires-Ensure that Halloween is a safe holiday for everyone in Riverside

    10/24/2018 (Permalink)

    Halloween fires occurred most frequently in the late afternoon and early evening hours, peaking between 6 p.m. and 7 p.m.

    Candle flames and flammable costumes can be a dangerous combination

    • COSTUMES: Flame-resistant fabrics, such as polyester and nylon, are best. They should be brightly colored or trimmed with reflective tape to make them visible to motorists at dusk and in the dark.
    • MASKS: Check that eye holes are large enough to allow full visibility and nose holes allow for adequate breathing.
    • CANDLES: Keep candle-lit jack-o-lanterns and other decorations where children cannot brush against the flame. Try LED lights instead.
    • TREATS: Put reflective tape on treat bags. No toys with small parts for children under 3.

    October is Fire Protection Month here in West Riverside and across the US

    10/22/2018 (Permalink)

    Pet Fire Safety

    Home fires are the most common disaster that the American Red Cross responds to – and also the most preventable. 

    • The best way to protect your pets from the effects of a fire is to include them in your family plan. This includes having their own disaster supplies kit as well as arranging in advance for a safe place for them to stay if you need to leave your home.
    • When you practice your escape plan, practice taking your pets with you. Train them to come to you when you call.
    • In the event of a disaster, if you must evacuate, the most important thing you can do to protect your pets is to evacuate them, too. But remember: never delay escape or endanger yourself or family to rescue a family pet.

    Prevent Your Pets from Starting Fires

    The National Fire Protection Association estimates that nearly 1,000 home fires each year are accidentally started by the homeowners' pets.

    The American Kennel Club and ADT Security Services have joined forces to provide the following tips:

    • Extinguish Open Flames - Pets are generally curious and will investigate cooking appliances, candles, or even a fire in your fireplace. Ensure your pet is not left unattended around an open flame and make sure to thoroughly extinguish any open flame before leaving your home.
    • Remove Stove Knobs - Be sure to remove stove knobs or protect them with covers before leaving the house - a stove or cook top is the number one piece of equipment involved in your pet starting a fire.
    • Invest in Flameless Candles - These candles contain a light bulb rather than an open flame, and take the danger out of your pet knocking over a candle. Cats are notorious for starting fires when their tails turn over lit candles.
    • Secure Young Pets - keep them confined away from potential fire-starting hazards when you are away from home such as in crates or behind baby gates in secure areas.

    Help Firefighters Help Your Pets

    • Keep pets near entrances when away from home. Keep collars on pets and leashes at the ready in case firefighters need to rescue your pet. When leaving pets home alone, keep them in areas or rooms near entrances where firefighters can easily find them.
    • Affix a pet alert window cling and write down the number of pets inside your house and attach the static cling to a front window. This critical information saves rescuers time when locating your pets. Make sure to keep the number of pets listed on them updated.

    Fire Safety for Kids in West Riverside City

    10/17/2018 (Permalink)

    Teach children the importance of remaining at a safe distance from a stove

    Tips from our friends at American Red Cross

    A home fire is a devastating event, and one that you never count on happening. Your children are most at risk when this disaster occurs. In fact, children under five are twice as likely as other people to die in a home fire. Tragically, many home fires are started by children playing with dangerous household items – especially lighters and matches. Taking sensible precautions in the home and teaching your child how to escape from a fire can help your family avoid this type of heartbreak.            

    Prevent Your Child from Starting Fires

    The U.S. Fire Administration estimates that 300 people are killed and $280 million in property is destroyed each year as the result of children playing with fire.

  • Keep matches, lighters and other ignitable substances in a secured location out of your child’s reach. Only use lighters with child-resistant features.
  • Invest in flameless candles. These candles contain a light bulb rather than an open flame, and take the danger out of your child knocking over a candle.
  • Help Your Child Survive a Fire

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. Once a month check whether each alarm in the home is working properly by pushing the test button. Replace batteries in smoke alarms at least once a year. Immediately install a new battery if an alarm chirps, warning the battery is low.
  • Teach your children what smoke alarms sound like and what to do when they hear one.
  • Ensure that all household members know two ways to escape from every room of your home, and where to meet up outside..
  • Practice your fire escape plan at least twice a year and at different times of the day. Practice waking up to smoke alarms, low crawling and meeting outside. Make sure everyone knows how to call 9-1-1.
  • Emphasize “get out, stay out.” Only professional firefighters should enter a building that is on fire—even if other family members, pets or prized possessions are inside.
  • Use quick-release devices on barred windows and doors. Security bars without release devices can trap you in a deadly fire. If you have security bars on your windows, be sure one window in each sleeping room has a release device.
  • Consider getting escape ladders for sleeping areas on the second or third floor. Learn how to use them, and store them near the windows. 
  • Common Mistakes You're Making with Your "Small" Water Damage in West Riverside City

    10/15/2018 (Permalink)

    When Water Damage Strikes

    When finding themselves in the midst of a water damage event, many people immediately react by jumping in and cleaning up the mess. Beginning the restoration process as soon as possible is important, but starting before you have taken the necessary steps or know exactly what you are doing could actually make things worse in the end. To help avoid these mishaps, a few of the most common mistakes in water damage clean up are listed below. The most critical mistake to not make is failing to hire a professional restoration company to do the dirty work for you. SERVPRO of West Riverside City is your local expert to help you navigate the “waters”.

    Mistake #1- Not Having the Job Done RIGHT the First Time

    Adopting the “do it yourself” approach when it comes to water damage clean-up is often the go-to mindset. However, this is usually a more difficult process than people think. It can be a long process and following the proper procedures is very important. For example, if you neglect to begin airing out your home by opening up windows and doors for ventilation and using fans to dry things out as soon as possible, the damage will eventually be worse.

    Mistake #2- Not Being Completely Thorough

    As mentioned above, the water damage restoration process done right requires that you be very thorough. Cutting corners and major shortcuts will not make a big difference and can actually cause more damage. It is better to have the job done right up front, but it will not happen overnight. To ensure all the water is removed and mold will not begin to grow on and in your walls, ceilings, and carpet, you will want to make sure your contractor is certified to do the work needed in an appropriate time frame.

    Mistake #3- Waiting Too Long

    It can be tempting to put off dealing with flooding or water damage when it’s just a small incident, especially when life is hectic. Even minor flooding can lead to major damage in the long run. The water seeps into walls and flooring over time when not dried properly and can cause structural damage and mold growth. It’s not worth the risk to procrastinate. It could save you a lot of time, heartache, and money in the long run.

    Mistake #4- Not Involving a Certified Restoration Company

    Trying to tackle the water damage restoration process on your own is great undertaking. Having it done right the first time requires the proper expertise, the right equipment, and enough time to be as thorough as required. Though it may seem like you have the time and resources to clean it up, you will soon realize the process is more involved than originally thought. Should you ever find yourself in a situation where your home or business has been compromised by flooding or water damage, don’t hesitate to contact the professionals at SERVPRO of West Riverside City.

    Let SERVPRO of West Riverside City help you recover your property properly following a water damage event. Call us today – 909-351-8033.

    How to Prevent Outdoor Cooking Fires!

    10/10/2018 (Permalink)

    Place your grill at least 3 feet from siding, deck railings, eaves and overhanging branches.

    Grill fires cause an estimated $37 million in property loss each year.

  • Almost half of home grill fires happen between 5 and 8 p.m.
  • Fifty-seven percent of home grill fires occur during the months of May, June, July and August.
  • Patios, terraces, screened-in porches and courtyards are leading home locations for grill fires.
  • Seventy-nine percent of all home grill fires involve gas grills.
  • “Mechanical failure, malfunction” is the leading factor in the start of grill fires. Leaks or breaks of containers or pipes are often to blame.
  • Source: Grill Fires on Residential Properties 

    Grilling fire safety tips:

  • Only use grills outdoors, away from siding and deck railings.
  • Clean grills often and remove grease or fat build-up.
  • Make sure your gas grill lid is open before lighting.
  • Have a 3-foot safe-zone around grills and campfires. Keep kids and pets away from the area.
  • Dispose of coals after they have cooled in a metal can.
  • Never leave grills, fire pits and patio torches unattended.
  • Oct 7-13 is Fire Prevention Week

    10/8/2018 (Permalink)

    SERVPRO of West Riverside city increasing awareness of the life-saving and financial benefits of home fire sprinklers in our community.

    More than 50 percent of cooking fires are caused by grease according to the National Fire Protection Association (NFPA)...

    “Look. Listen. Learn. Be aware – fire can happen anywhere.”

    Prevent Kitchen Fires

    Did you know? Cooking is the main cause of home fires and fire injuries. You can prevent cooking fires. Take these steps to keep your family safe!

    Smoke alarms

    Three out of five home fire deaths result from fires in properties without working smoke alarms.

    • Choose interconnected smoke alarms, so when one sounds, they all sound.
    • Put smoke alarms inside and outside each bedroom and sleeping area. Put alarms on every level of the home.
    • Make sure your smoke alarms work. Your family is not safe if they can’t hear the smoke alarms.
    • Test smoke alarms every month and replace 9-volt smoke alarm batteries at least once every year.
    • Smoke alarms do not last forever. Get new smoke alarms every 10 years.
    • When you hear a smoke alarm, you may have less than 2 minutes to get everyone outside and safe.

    Fire Escape plan

    If there is a fire in your home, you could have less than 2 minutes to get out safely once the smoke alarm sounds.

  • Make a fire escape plan. Draw a map of each level of your home showing all doors and windows. Discuss the map with everyone who lives with you.
  • Plan two ways out of every room. Choose an outside meeting place in front of your home.
  • Make a fire escape plan around your abilities. If you need to use a wheelchair or a cane, make sure you can get to it easily and get out quickly. If you wear hearing aids or eyeglasses, put them next to your bed while you are sleeping.
  • Make sure all doors and windows open easily.
  • Practice your fire escape plan by having a home fire drill at least twice a year with everyone in the home.
  • If there is a fire in your home, get out and stay out. Never go back inside for people, pets or things.
  • Home Fire Sprinklers

    Installing sprinklers and smoke alarms in your home increases your chance of surviving a fire by more than 82 percent.

  • Safer fire service: The risk to firefighters is much less. Sprinklers reduce the heat, flame and smoke from a fire.
  • Fast response: Home fire sprinklers are more sensitive to heat than those found in businesses or industrial buildings. This means the fire will be detected much sooner.
  • Can blend with your home decor: You can buy home fire sprinklers in different colors. Some can be installed flush with the ceiling, so you will hardly notice they are there.
  • Reliable: Home fire sprinklers only spray when the temperature in the room rises quickly. The sprinkler above the fire is the only one that sprays.
  • Investment protection: Sprinklers can prevent devastating home damage by putting out flames quickly. Sprinklers can limit the damage caused by smoke and fire. They are less damaging than water damage caused by firefighting hose lines.
  • Easy installation: Installing a home sprinkler system in a home under construction or being remodeled requires a little extra piping and labor and greatly increases the safety of residents.
  • Low water requirement: Home fire sprinklers can be connected to the home water supply. They require less water than business and industrial systems.
  • Low cost: A sprinkler costs about $1.35 per square foot. This cost is about the same as upgraded cabinets or carpet.
  • Lower insurance: Installing a sprinkler system has the potential to lower insurance rates by 5-15 percent by meeting code requirements.
  • October is Fire Protection Month here in West Riverside and across the US

    10/3/2018 (Permalink)

    Tips for Making a Claim After a Fire

    When a fire damages your home in Riverside, CA, you may not be in the right frame of mind for making good decisions. The decisions you make regarding your fire insurance claim, however, can affect how much of the fire restoration is covered by your insurer. Here are three tips to help you think through the process rationally and hopefully get the settlement you need to restore your home. 

    1. Call Insurance Company

    One of the first calls you make after a fire has ravaged your home is to the insurance company. Timely reporting is essential to getting your claim processed and approved. As soon as the company receives your call, an assessor can be sent to review the damage and substantiate your claim. 

    2. Call Professional Restorers

    After a fire, your home is likely permeated with the odor of smoke and soot damage. Firefighters probably had to use a lot of water to put out the fire, resulting in water damage as well. Certified fire restoration specialists offer both smoke cleaning and water damage remediation to fix the problems in your home. They often offer board-up services to secure the house during the restoration process, and they can give you an estimate on what the repairs are going to cost, which can back up your claim with the insurance company.

    3. Don't Touch Anything

    Once you have made the necessary calls and the waiting begins, you may be tempted to start cleaning up the damage yourself. Fight the urge to do so. The insurance agent that comes to assess the damage needs to see it as it is, and without the knowledge and skills of the specialists, you may cause more damage. While you wait, it is a good idea to take pictures of the damage as long as it is safe to do so.

    You may feel powerless when your home suffers fire damage. By calling the appropriate professionals and waiting on their guidance, however, you can speed up the fire restoration process.

    October is Fire Protection Month here in West Riverside and across the US

    10/2/2018 (Permalink)

    As Fire Prevention Week approaches, the West Riverside City Fire Department encourages residents to “Look. Listen. Learn.” What does that mean?

  • Look for places fire could start.
  • Listen for the sound of the smoke alarm.
  • Learn 2 ways out of every room.
  • Every year, the majority of fire deaths in North America happen at home. Today’s home fires burn faster than ever. In a typical home fire, you may have as little as one to two minutes to escape safely from the time the smoke alarm sounds.

    Home Fire Escape Planning:

     • Home fire escape planning and drills are an essential part of fire safety. A home fire escape plan needs to be developed and practiced before a fire strikes.

    • A home escape plan should include the following:

    1. Two exits from every room in the home – usually a door and a window
    2. Properly installed and working smoke alarms
    3. A meeting place outside, in front of the home, where everyone will meet after they exit
    4. A call to 9-1-1 or the local emergency number from a cell phone or a neighbor’s phone Smoke Alarms

    • Smoke alarms detect and alert people to a fire in the early stages. Smoke alarms can mean the difference between life and death in a fire.

    • Working smoke alarms cut the risk of dying in a home fire in half.

    • Install smoke alarms in every sleeping room, outside each separate sleeping area, and on every level of the home, including the basement.

    • Test smoke alarms at least once a month using the test button.

    • Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond. Cooking

    • Cooking is the leading cause of home fires and home fire injuries. The leading cause of fires in the kitchen is unattended cooking.

    • Stay in the kitchen when you are frying, boiling, grilling, or broiling food.

    • If you are simmering, baking, or roasting food, check it regularly and stay in the home.

    • Keep anything that can catch fire away from your stovetop. Heating

    • Heating equipment is one of the leading causes of home fires during the winter months.

    • Space heaters are the type of equipment most often involved in home heating equipment fires.

    • All heaters need space. Keep anything that can burn at least 3 feet (1 meter) away from heating equipment.

    • Have a 3-foot (1-meter) “kid-free zone” around open fires and space heaters.

    • Purchase and use only portable space heaters listed by a qualified testing laboratory.

    • Have a qualified professional install heating equipment.

    • Maintain heating equipment and chimneys by having them cleaned and inspected by a qualified professional

    For more information on recovering from fire damage, contact SERVPRO of West Riverside City- 951-351-8033, were here to help our neighbors

    How To Safely Put Out a Grease Fire

    9/27/2018 (Permalink)

    More than 50 percent of cooking fires are caused by grease according to the National Fire Protection Association (NFPA)

    Your home’s kitchen is where heat, electricity, water, and grease come together. It’s no wonder, kitchen fires are the number one cause of home fires.  And the most common type of kitchen fire is a grease fire.  A grease fire is extremely dangerous as it can get out of control quickly and spread from the stove throughout the kitchen and other rooms of the house. 

    There are two common types of grease fires in the kitchen.  One is in the cooking pan itself and the other is under the burner in the drip pan. Often, drip pan fires result from previous cooking sessions. When something is spilled into the drip pan it cannot be cleaned until the burner and the stove has cooled.  It’s not uncommon for people to forget to go back and clean the drip pan, setting themselves up for trouble the next time they cook.    

    Here are some tips for preventing kitchen grease fires:

    1. Before cooking anything, make sure the burner is cool and wipe up any spills in the drip pan and around the burner before turning on the heat.
    2. The most common reason for a grease fire is leaving a hot pan unattended. Keep your eye on all pans while cooking.
    3. Pay attention to heat ratings for cooking oil. Some oils can be heated more than others before catching fire.  If you are cooking and the oil starts to smoke, it is too hot.  The flash point of a grease fire is 500 degrees Fahrenheit.  Grease will smoke furiously before it ignites, so if you notice smoke, turn down the heat immediately.
    4. Keep cookbooks, towels, paper towels and anything combustible away from the stove. A grease fire can quickly turn into a bigger fire if it catches onto other combustibles. 
    5. Avoid heating grease before putting food into it. Food can fall quickly into the grease and make it splash out, causing grease burns to you or hitting the heat source and catching fire.
    6. When deep frying, use a pan or cooking container designed for deep frying that will allow equal space of the grease and food contents above what you are frying. For example, if you are cooking chicken and the grease and chicken are three inches deep, the pan sides should be at least six inches deep. 
    7. Have a class ABC fire extinguisher in your kitchen. Experts recommend having at least three fire extinguishers in your home; in the kitchen, garage and main living area.
    8. If a pan does catch fire, the best thing to do is smoother it, by using an oven mitt and placing a lid on top of the pan or by using a fire extinguisher. NEVER throw water on the fire or try to run it to the sink or outside. 

    And if a kitchen grease fire does get out of control, resulting in damage or odor to your home, our experts at SERVPRO of West Riverside are here to help.  We can clean your home "Like it never even happened."   

    Prepare For Emergencies Now: Information For Pet Owners.

    9/25/2018 (Permalink)

    SERVPRO West Riverside City mascot, Ellie, is ready for any emergency!

    Preparing Your Pets for Emergencies Makes Sense. Get Ready Now.

    If you are like millions of animal owners nationwide, your pet is an important member of your household. The likelihood that you and your animals will survive an emergency such as a fire or flood, tornado or terrorist attack depends largely on emergency planning done today. Some of the things you can do to prepare for the unexpected, such as assembling an animal emergency supply kit and developing a pet care buddy system, are the same for any emergency. Whether you decide to stay put in an emergency or evacuate to a safer location, you will need to make plans in advance for your pets. Keep in mind that what’s best for you is typically what’s best for your animals. If you must evacuate, take your pets with you if possible. However, if you are going to a public shelter, it is important to understand that animals may not be allowed inside. Plan in advance for shelter alternatives that will work for both you and your pets. Make a back-up emergency plan in case you can’t care for your animals yourself. Develop a buddy system with neighbors, friends and relatives to make sure that someone is available to care for or evacuate your pets if you are unable to do so. Be prepared to improvise and use what you have on hand to make it on your own for at least three days, maybe longer.

    SERVPRO Emergency Ready Profile

    9/20/2018 (Permalink)

    SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

    Are You "Ready for Whatever Happens" in Riverside?

    Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

    The SERVPROEmergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

    By working with SERVPRO of West Riverside City to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

    Call us Today for a No Cost Assessment
    of Your Facility!

    What Happens When You Call Us?

    9/17/2018 (Permalink)

    Got Water Damage? Wonder What Happens once you Call?

    Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its