Recent Commercial Posts

What Happens to Electronics After a Commercial Fire?

2/27/2019 (Permalink)

The modern business world depends on electronic equipment.

Whether you have a law firm, factory, clothing store or another type of business in Riverside, CA, there is a good chance you have invested in electronic devices. As you may suspect, an electrical fire can damage your company’s digital equipment. Fortunately, if the fire does not ruin your IT equipment, you may be able to salvage it.

Fires Often Cause Extreme Damage

Fires can be unbelievably destructive. Whether your company’s fire was large or small, you may have damage to the following areas:

  • Structures
  • Inventory
  • Equipment
  • Electronic devices
  • HVAC systems
  • Recovering from any fire can be stressful. While it is tempting to focus on rebuilding structures and mitigating smoke damage, you must also think about continuing business. If your company uses electronic devices to meet the needs of customers, you need a strategy for computer cleanup.

    Computers Are Often Salvageable 

    When cleaning a computer after an electrical fire, you must be careful to disconnect the unit from its power supply. You must also try not to damage the inner workings of the machine. Still, you should not assume your company’s digital equipment is a complete loss after a fire. Before beginning cleanup or restoration, document damage for insurance purposes.

    Cleanup Professionals Understand Electronic Devices

    Most electronic devices are complex. Not only does digital equipment have circuit boards and wiring, it often has plastic casings. As such, you can’t merely paint over fire damage. Instead, you must work with a reputable fire-restoration service to salvage electronic equipment. Professional technicians have the experience, skill and equipment to clean electronic devices and recommend repairs. Restorers also have the expertise to recognize when a fire has destroyed digital devices. 

    Fire and smoke restoration experts who specialize in electrical fire and ensuring that electronic devices are safe to operate follow three general steps.

    1. Inspect electronics for evidence of overheating. Heat from a fire can cause devices to overheat, but a black film of smoke and soot can also over-insulate parts that produce heat. The magnetic charge of acidic smoke can short circuits and cause overheating.

    2. Wipe down surfaces and check interiors for damage. Electronics restoration experts may need to take devices to a clean and safe location to restore internal components.

    3. Recover important information. If a device is damaged beyond repair, experts will focus on recovering data from it. 

    The extent of damage to electronics depends on the degree to which delicate circuitry or wiring was exposed to heat, smoke, and soot as well as other contaminants like water used to put out a fire. Rather than risking an electrical fire by attempting to turn on or repair electronic devices yourself, you are better off relying on an experienced restoration company in Riverside, CA with electronics and computer cleanup experts on staff. These specialists may be able to save you a lot of stress and money by restoring electronics or recovering important data.

    No business owner wants to have to deal with a commercial fire. If your company has sustained damage during an electrical fire, you may not have to order new electronic equipment, however. With the right team, you may be able to save your company’s computer systems. 

    Plumbing Tips for Commercial Properties in Riverside City

    2/6/2019 (Permalink)

    Commercial Plumbing Tips for Commercial Properties in Riverside City Gated Boiler for a Riverside commercial building.

    Simple Maintenance May be the Responsibility of Tenants

    Commercial property owners who rent space to tenants should be aware that in some cases, the tenant is responsible for well-functioning plumbing. What should tenants do?

  • Avoid putting harsh chemicals or solids down drains.
  • Immediately report a toilet that won’t flush, or make a repair.
  • Immediately alert property manager regarding substantial drops in water pressure or leaks.
  • It is important to check the pressure gauge once the boiler is operating to ensure it is functioning per the pressure levels recommended by the manufacturer.  When the pressure is lower than recommended, you can top it up – but do so with caution, as the pressure release valve can easily sustain damage.  When this happens, you will need to call a professional for repair.
  • Sufficient space around your boilers is essential as well, so make certain that the area where the boiler is housed is clutter-free.  Your boiler needs to breathe, so remove coats, shoes, bags, and other items.  If housed in a box, be sure ventilation requirements are met according to manufacturer instructions and that there is an access panel to make your boiler easily accessible for maintenance.
  • Drip faucets when temperatures dip down to freezing levels to prevent frozen pipes.
  • Never Put Up with Leaking Faucets or Pipes

    Not only do leaking faucets or pipes waste water (in fact, approximately 900 million gallons in the U.S. each year), leaks also contribute to the growth of mold, wood rot, and other structural issues.

    While not all leaks are noticeable, if the water pressure drops you should have a plumbing contractor investigate the situation at once, as it could indicate a leak in the plumbing network. It is not always possible to prevent a leak, however investing in a thorough plumbing inspection once or twice each year is the best way to manage your system and avoid leaks.

    SERVPRO of West Riverside City is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of West Riverside City has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Commercial Building Restoration Services

    SERVPRO of West Riverside City is available 24 hours a day to restore your Riverside property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage. We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events. Learn more about our commercial restoration services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Disaster Recovery Team
  • Commercial Building Cleaning Services

    Whether your need is removing an odor problem or deep-cleaning flooring or carpets, you can depend on SERVPRO of West Riverside City to get the job done right the first time. We’ll respond promptly and make your workspace look its very best. Learn more about our commercial cleaning services:

  • Commercial Cleaning Services
  • Have Questions? Call Today – (951) 351-8033

    Commercial Property Clean up and Restoration in Riverside City

    1/16/2019 (Permalink)

    Commercial Commercial Property Clean up and Restoration in Riverside City Call SERVPRO of West Riverside city for help with your commercial property (951) 351-8033

    We are committed to handling our customer's emergency needs 24/7.

    In the event of a commercial loss, it is important to know in advance who you can trust to mitigate your damage in a timely and effective manner. Here are 7 reasons you should choose SERVPRO of West Riverside city for your commercial property's cleanup and restoration:  

  • 24 Hour Emergency Response. In any type of loss, whether it be due to fire, water, mold, or biohazard, timely mitigation is vital to controlling damage and recovery costs. You can count on SERVPRO’s nationwide coverage and full line of restoration services to help your company make a speedy recovery.
  • Communication. SERVPRO of West Riverside city will keep you informed from start to finish. You’ll know what’s happening every step of the way. From the first notice of loss until the job is complete, we are dedicated to effectively communicating with property owners and managers. Jobs are documented extensively as well to ensure timely mitigation and communication with our customers.
  • Reduce Recovery Time. When damage occurs in a business, it affects everyone from the owner, the managers, the employees, the tenants, and even the customers. Our team at SERVPRO of West Riverside city understands the importance of mitigating damage to the structure and contents in a timely manner to help reduce recovery time and lessen business interruption.
  • Lower Recovery Costs. As an independent franchise ourselves, SERVPRO of West Riverside city understands the importance of frugality. This is why we teach our technicians to employ similar concepts when working with our customers. The following are ways that the SERVPRO System can help your business save money during mitigation:
  • Emergency mitigation services help minimize your secondary damages.
  • Proper restoration versus replacement of contents is less expensive.
  • Faster recovery lessens loss.
  • We use preapproved pricing and procedures.
  • Comprehensive clean up and restoration services help prevent further problems and potential liability risks.
  • Emergency Response Profile. The SERVPRO Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. SERVPRO of West Riverside city can help you plan for recovery before disaster even strikes.
  • Full Line of Services. SERVPRO of West Riverside city professionals are trained extensively to utilize the right equipment and supplies to handle all of your clean up needs. 
  • Steps Towards Professional Commercial Fire Damage Restoration

    12/17/2018 (Permalink)

    Commercial Steps Towards Professional Commercial Fire Damage Restoration Fire located at this Riverside Apartment Complex. We can handle any commercial building!

    Steps Towards Professional Commercial Fire Damage Restoration

    It is without a doubt that fire can be devastating; especially if it breaks out in business premises. Given the intensity of the loss that fire can cause in a commercial building, most of the business owners take up measures that could reduce losses. One of the most common and effective ways is to install fire sprinkler systems.

    In utility room fire or electrical fire, the fire sprinkler system can detect the heat change and ring the alarm as it opens up its valves. The rooms in the building are sprayed with a lot of water from the fire sprinkler system. Further, the alarm helps in evacuation and calling the local firefighters to respond to the utility room fire or electrical fire.

    Firefighters usually respond to a fire distress quickly because they know that utility room fire or electrical fire does not wait for anyone. They arrive with fire trucks and long fire hose to make sure that they can access any part of the building is important to back up fire sprinkler system. A fire truck is filled with a mixture of water and fire redundant chemicals not forgetting the pressure pumps that help in fire suppression.

    Firefighters can use cranes on the fire truck to hoist the fire hose and reach any height necessary. All the effort put by the firefighters in fire suppression effort also causes destruction as well as that caused by utility room fire or electrical fire damage. Firefighters are forced to break into windows and doors to ensure that fire hose has access to all areas under fire. Other than fire damage, the owners will have to deal with damages caused during fire suppression, smoke damage, and soot damage.

    After the last flame goes off, the work of the firefighters comes to an end, they pack up their fire hose and get into their fire truck and leave the area to wait for another assignment. The business owner now has a chance to have a look at the fire suppression aftermath. The scene is always heart breaking, charred mess, flooded floors, overturned furniture, choking smell from smoke damage and soot damage is all over. You cannot guess what needs to be done but thanks to the professional fire restoration services as they can handle any commercial fire damage restoration.

    Unlike the fire suppression efforts, the fire restoration service requires proper planning to avoid causing more damages and loss. For this reason, fire damage professionals have to begin with the inspection of the building to assess the extent of commercial fire damage. This gives them an opportunity to plan and come up with appropriate approaches to deal with the mess. In a short while, they list and remove items that can be cleaned or repaired and take it to their facility. They also do the documentation to ascertain your loss, which can also be used to file insurance claims.

    Fire damage restoration begins with the clearing of the charred mess and removal of floods caused by the fire hose. You will also be involved in each step to ensure that everything is, as you want it to be. The professional's commercial fire damage restoration services also ensure that all other damages such as soot damage, smoke damage and water damage is taken care. Soot damage would require repainting of the walls and cleaning ash from the vents. Smoke damage will call for deodorization of all the porous items and upholstery.

    You should not let time pass by after commercial fire damage before calling professional fire restoration services. The more you delay, the further will be the damages, especially through floods. It is also prudent to consider bringing back the business up on its feet before your clients get absorbed by your competitions.

    The most important thing is to make sure that you hire the right fire damage restoration experts. This could be achieved through a simple background check and contacting their reference for a tip off. Commercial fire damage may not bring back the losses, but it can help you have a platform to trudge on with your business.

    Visit SERVPRO of West Riverside City  for more information on fire damage.

     If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists
  • SERVPRO of West Riverside City has the training, experience, and equipment to handle large commercial fire damage emergencies.

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician
  • Commercial Fire Damage? Call Us Today – (951) 351-8033

    What Should Renters Do After A Riverside Apartment Fire?

    11/5/2018 (Permalink)

    Fire damages can be devastating.  Even when your home isn’t completely affected, fire damage victims still have to handle significant losses.  When you’re a renter at an apartment complex, many questions may enter your mind:

  • Is the apartment complex responsible for fire damage costs or am I?
  • Does my insurance cover my fire damage?
  • Where will I go?
  • How will I get all my stuff back?
  • How long will it take to get my apartment back?
  • Handling a fire damage can easily become overwhelming.

    We’ve helped many renters that have experienced a fire in their apartment in all of Riverside City.  Our team knows how to work with apartment complexes, landlords, and insurance providers to help restore your life.  We can help you, too.

    Apartment Fires and Insurance Claims

    When you call us to handle your fire damage restoration, you will be assigned a crew chief from our office.  Their responsibility is to establish a relationship with your insurance adjuster. They will communicate with them day to day about the status of your claim.  We’ll work with them to:

  • Establish your fire damage restoration coverage.
  • Ask for approval to clean and restore any contents that could be saved from the fire.
  • Ask for approval to clean your smoke and fire damaged clothing.
  • Ask for approval to store your contents as your apartment is being cleaned and restored.
  • Process and close your fire damage claim.
  • Content Cleaning (Household Items)

    Content is what we call everything that is inside your apartment.  They are all the belongings you and your family have inside.

    The first step when content cleaning is to identify all the items inside your apartment.  We separate them into two categories:

  • Salvageable.  These are items that can be cleaned, deodorized, and sanitized.  They are inventories and moved to our cleaning facility. Once they’re cleaned, we store them until you’re ready to receive them again.
  • Unsalvageable.  These are items that are permanently damaged and cannot be cleaned.  We do our best to identify these items and report them to your insurance company so they can determine the replacement cost.  Sometimes, the contents are so badly burnt that we cannot identify them. After we have identified everything we and send the inventory to your insurance company, we ask for your permission to dispose of them.
  • Trusted Leader in Fire Damage Restoration in Riverside California

    SERVPRO of West Riverside City  is a water damage restoration and fire and smoke damage restoration company in Riverside, California. With our crew responding immediately to jobs, we are faster to any size disaster.

    We are available for 24 hour emergencies every day of the year. We can be reac

    Sewage Backup in Commercial Building in Riverside, CA

    9/5/2018 (Permalink)

    Commercial Sewage Backup in Commercial Building in Riverside, CA Sewage Backup in Riverside High School

    Work Place Water Damage is Restored by SERVPRO

    When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
     
    However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage.  Commercial water damage in Edison is surprisingly common year-round, and it can drastically effect the operation of your business. Here are some of the typical causes of water damage to commercial buildings. 
     
    1. Malfunctioning sprinkler systems 
    Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.  Be sure to have your sprinkler system inspected annually by professionals.

    2. Damaged appliances and equipment 
    This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water throughout your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
     
    3. Broken pipes and plumbing 
    Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. If you doubt the stability of some pipes contact a licensed plumber for a thorough inspection and assessment. 
     
    4. Backed up sewer lines 
    This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated water which can cause health effects and ruin products and office furnishings. SERVPRO of West Riverside City has certified technicians to deal with this type of water damage.
     
    If your business has suffered commercial water damage of any kind, SERVPRO of West Riverside City can get you back up and running again. Call us anytime at 951-351-8033 for fast help. Read more about sewage backups here.

    Trained Water Damage Restoration Technicians

    7/18/2018 (Permalink)

    At SERVPRO of West Riverside City we strive to be the best in the business. When a water disaster strikes your home, we will be there within the hour to help. Our skilled technicians will explain the process to you and promptly begin work. Our training program includes the following:

    • IICRC Training
    • Employee Certification Training
    • Initial Franchise Training
    • e-Learnings
    • Continuing Education Classes

    SERVPRO of West Riverside City offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation.

    Call our office at 951-351-8033 to speak with one of our claim specialists to schedule an appointment with one of our Estimators. From Estimation to Completion, our team is ready to take care of your water damage restoration needs.

    SERVPRO does more than Water, Mold and Fire Damages

    5/7/2018 (Permalink)

    At SERVPRO of West Riverside City we do more than just water, fire, and mold remediation.

    We also do cleanings, from carpet cleanings to biohazard cleaning. Our skilled technicians can handle it all. The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be both dangerous and emotional. Specialized training and experience is key when choosing a cleanup company to resolve these circumstances.

    We provide cleanup and recovery services for many biohazard situations. These include the following:

    • Sewage backups
    • Crime scene residues
    • Suicide/death accidents
    • Homicide cleanups
    • Blood cleanup
    • Accident cleanup
    • Hoarding scenes
    • Animal waste/remains
    • Chemical spills
    • Tear gas cleanup
    • Meth lab cleanup

    Call our office at 951-351-8033 to speak with one of our claim specialists to schedule an appointment with one of our Estimators. From Estimation to Completion, our team is ready to take care of your water damage restoration needs.

    Large Loss Water Damage - Call West Riverside City

    2/23/2018 (Permalink)

    Commercial Large Loss Water Damage - Call West Riverside City Be Ready for Disaster with the App. Press one button and we will be there!

    If you have a large water damage and you are a business that people rely on, call SERVPRO first!

    Many of our country's beautiful resort style hotels learns first hand the power and speed of the SERVPRO network when it comes to getting an enormous water damage repaired.

    It is hard to think clearly when you have a flood in one room of your home let alone an entire floor of your award-winning hotel.

    Luckily SERVPRO makes it easy to access your information in case of an event (which happens every day, and when you least expect it) by providing a service called SERVPRO Ready Plan and it is a free service that you should have done for your business just in case tragedy strikes your building!

    Download the app here now and SERVPRO will be in touch with soon!

    CLICK HERE TO DOWNLOAD

    Large Loss Water Damage - Call West Riverside City

    2/16/2018 (Permalink)

    Commercial Large Loss Water Damage - Call West Riverside City Be Ready for Disaster with the App. Press one button and we will be there!

    If you have a large water damage and you are a business that people rely on, call SERVPRO first!

    Many of our country's beautiful resort style hotels learns first hand the power and speed of the SERVPRO network when it comes to getting an enormous water damage repaired.

    It is hard to think clearly when you have a flood in one room of your home let alone an entire floor of your award-winning hotel.

    Luckily SERVPRO makes it easy to access your information in case of an event (which happens every day, and when you least expect it) by providing a service called SERVPRO Ready Plan and it is a free service that you should have done for your business just in case tragedy strikes your building!

    Download the app here now and SERVPRO will be in touch with soon!

    CLICK HERE TO DOWNLOAD

    How do I Clean up After a Water Damage?

    1/30/2018 (Permalink)

    Commercial How do I Clean up After a Water Damage? Call SERVPRO if you have any questions regarding what to do if you have a water damage!

    If you have a water loss in your home or business it is important to get it taken care of immediately. 

    1. The first step is to get the water extracted. Once all of the water is extracted, SERVPRO can begin to get the drying process started. It is critical to make sure all of the water is removed to prevent secondary damages from happening. 

    2. Once all of the water is removed, SERVPRO will place the required number of air movers and dehumidifiers. This equipment will be monitored daily to make sure it is working properly. 

    3. After the structure is dry, SERVPRO can start the rebuilding process. In most cases, SERVPRO can handle every job from start to finish. 

    If you have any questions, feel free to reach out to us at anytime. 

    We can help ANY commercial Property

    1/29/2018 (Permalink)

    A lot of people know about our fire and water services, but SERVPRO can service you in more ways than just an emergency. Our crew is also certified in various types of commercial cleaning as well as restoration. Our franchise is trained in various types of odor removal and cleaning, like biohazard removal, vandalism events as well as your general white glove tests. Whether a property management company needs a cleaning before their grand opening or hospital has spilled some dangerous biohazards, we aim to make sure that your commercial facility operates with excellent health and safety along with minimal interruption. This is why we operate 24/7 and preach our 1-4-8 program to allow you to feel safe in using our team to service your property. Our franchise focuses our efforts to make sure that we can be a reliable resource for any and all emergencies in your facility. In the event of an emergency please call SERVPRO of West Riverside City at 951-351-8033.

    Water Damage From Roof Leak in Riverside School

    1/15/2018 (Permalink)

    Commercial Water Damage From Roof Leak in Riverside School AIr movers and dehumidifiers drying out classroom in Riverside, CA

    This school experienced a ceiling collapse due to a leaking roof and several classrooms were affected.  The weight of the water caused the insulation to fall through the ceiling tiles and make a huge mess of water and insulation throughout many of their classrooms. SERVPRO of West Riverside City was able to help them coordinate with a roofer to fix the leak and then cleanup the entirety of the office.  Our customer was impressed that they were able to begin using their classrooms again like normal within days of this accident.

    Our Water Damage Restoration Process

    Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

    Step 1: Emergency Contact

    Step 2: Inspection and Damage Assessment

    Step 3: Water Removal/Water Extraction

    Step 4: Drying and Dehumidification

    Step 5: Cleaning and Repair

    Step 6: Restoration

    Commercial Water Damage from Second Floor Unit

    1/15/2018 (Permalink)

    Commercial Commercial Water Damage from Second Floor Unit This office was affected by water damage from the unit upstairs.

    Southern California is filled with tall buildings and boulevards filled with apartments, condominiums, town houses, businesses, homes, etc. This means if your neighbor has a pipe burst in their bathroom and floods his entire unit you more than likely are going to have some sort of damage to your property as well. Sometimes you might get lucky and escape the wrath of an angry burst pipe, but in the case you don't SERVPRO is the expert to call. We have been able to build special relationships with property managers and building owners that have used us either in the past or have been referred to us which allows us to help them with any properties they own or manage. 

    Call SERVPRO if you have experienced a water damage!

    Boarded up after Car Crashes into Store Front

    1/15/2018 (Permalink)

    Commercial Boarded up after Car Crashes into Store Front We boarded up where the broken glass used to be!

    A car crashed into the storefront of this business causing damage to his window and entrance. The owner did not know what to do and luckily his insurance referred him to the professionals at SERVPRO.  He was thrilled to know that SERVPRO could temporarily make his business run until the damages could be completely fixed. SERVPRO of West Riverside City was there to complete the emergency board up of the business until repairs could be scheduled. The professional staff of SERVPRO are available 24 hours per day, 365 days per year, to help our customers in their time of need! 

    Insurance professionals, property managers and building owners contact us. They have confidence in what we do.

    We also offer a no-cost Emergency Ready Profile, which is part of a disaster preparedness plan. You can start your by clicking HERE.

    When you need us, call us. 951-351-8033

    Flooded Office Building in Jurupa Valley

    12/27/2017 (Permalink)

    Commercial Flooded Office Building in Jurupa Valley This workplace needed to get dried out, but it didn't mean that business had to be disrupted.

    Any business owner knows that water or fire damage to your business can really be crippling. Our goal SERVPRO of West Riverside City is to get your business up and running as soon as possible.

    We were able to accomplish that goal on this job in Jurupa Valley. The SERVPRO crew responded late in the evening to extract almost 200 gallons of water in multiple office suites from a broken pipe on the second level. We moved two businesses on the lower level into other unoccupied suites so that by the time they arrived for work the next morning, they were able to resume work almost immediately! Serving businesses and their unique needs is one way SERVPRO of West Riverside City helps make it like it never even happened.

    Salmonella Strikes a Children's Summer Camp!

    7/19/2016 (Permalink)

    Commercial Salmonella Strikes a Children's Summer Camp! Crew chief Gary applying a disinfectant in the form of a fog for better penetration.

    Summer is usually a great time for families as it gives them the opportunity to spend some quality time together outdoors. But in this case, what was supposed to be a great summer camp for kids, turned into a discomforting experience.

    THE STORY 

    As a group young teens get together at their summer camp and settle in, something else was also settling in. A couple of the children were misfortunate and contracted salmonella food poisoning. Salmonella is a bacteria commonly found in undercooked eggs and poultry and once contracted the person will experience diarrhea, fever and abdominal cramps 12 to 72 hours after infection. The illness usually lasts 4 to 7 days and most people with a healthy immune system don’t need hospitalization, however, the symptoms can be very severe causing them to seek medical help. The camp was not taking any risks of spreading the bacteria to other children so they sent the children back and called in the professionals…

    THE CALL OUT

     We received the call and immediately understood the importance of taking care of this situation properly and promptly. Christopher quickly schedules an inspection to commence work when the children are no longer present and takes note of the points of interest as he walks though the many rooms with multiple bunk beds. It was the right call to send the children home regardless of the inconvenience. With so many rooms and such tight quarters it was only a matter of time before the problem would spread among the children. Soon Gary is on the scene and executes his plan of action. Using an EPA approved disinfectant all areas that would come in contact with the children (most everything) were wiped down giving detailed attention to the restrooms and finally creating a fog with a very safe and strong disinfectant that would blanket all areas and surfaces to eliminate all threats. When it comes to our client’s safety and wellbeing, SERVPRO of West Riverside City takes no chances.