Recent Storm Damage Posts

Is it Time to Contact a Storm Restoration Expert?

1/21/2019 (Permalink)

As a homeowner, you probably don't want to have to think about your roof leak or getting a roof repair.

You probably don't want to deal with flooding, rain damage, or wind damage. Unfortunately, it might be time to contact a home restoration expert to deal with storm remediation. If you've been thinking about home restoration or water restoration, the time to get started is now. If you aren't sure whether it's time to reach out to a storm restoration or home restoration expert, there are a few things you need to consider.

Have you recently experienced a severe storm?

If you have recently experienced flooding, storm damage, or wind damage, your house may have been physically damaged and you may need storm remediation. Many homeowners don't realize just how severe roof damage, rain damage, wind damage, and ground water can be after a severe storm. Pay attention to when there are storms in your area, as any place that is prone to rain or wind damage may be susceptible to problems.

Does your home have standing ground water?

Does your area frequently have flooding due to high rains? Ground water after flooding? Standing flood water in your yard or home?  It could be time to seek storm remediation. A water restoration expert can help to remove ground water with a flood pump. Did you know that a flood pump can be used by a water restoration expert to remove water? A flood pump can effectively remove water from your house. Make sure you contact a water restoration and storm restoration professional when you're ready for someone to use a flood pump at your house.

Is there visible damage to your home?

If you experience storm damage, or wind damage in your area, make sure you visually inspect your home.  Do you have a roof leak from roof damage? Do you need a roof repair?  Wind damage, roof damage, and a roof leak can all impact your house. Wind damage can be present in many different ways. For example, wind damage can impact the siding on your home, but wind damage can also cause a tree to fall onto your roof. This can lead to roof damage and a roof leak. Unfortunately, this means you'll need a roof repair.

Tree fall on your home? Advise & information about what to do if this happens to you.

With recent storms trees are falling causing damage everywhere, including homes in Riverside!  Damage can be significant and there are many homeowners that don't know where to start in this situation. SERVPRO of West Riverside City can help.  

Here is some information and advise on what to do should this happen to you.

Usually trees don't fall just because they are old. The rain water can become overwhelming in the ground making it soft and tree roots do not hold well in soft, wet dirt. This along with strong wind surges cause the tree to fall, wind pulls the tree right up from the soft ground causing the fall.  

If the tree does hit your home there will likely be damage, depending on the size of the tree the amount of damage can vary. Here are the basic steps to take to secure your home:

  1. If you are in the home when the fall occurs, immediate walk out-side and visually look at your home for damage. Use an entrance far from the tree if possible. IE: If the main entrance is blocked, go out the back door.  
  2. Call your local Fire or Police and advise them of the tree fall, sometimes there can be street wires that go down with the tree. If this is a problem the local authorities will help secure the area for safety.
  3. Call your Insurance Carrier and report a claim for the damage to your home.  Get a claim number and you adjusters contact information. Also make sure they explain the claim process and how your insurance coverage applies in this situation.
  4. Call a Tree Company to have the tree professionally removed. Your insurance carrier may assign a company, if not ask for recommendations. DO NOT attempt yourself, this is very dangerous!
  5. Call SERVPRO of West Riverside City to begin mitigation of the damage. Also to board or secure areas of the house that is needed. The sooner we begin mitigation the better.  Damage can get worse the longer it waits.
  6. Once all of this is done, begin looking for a contractor if any reconstruction is needed.

At the end of the process we at SERVPRO of West Riverside City will make it "Like it never even happened"  

We are available 24/7 and 365 days a year for emergency services at 951-351-8033 or visit our website. Click "Request Service Online"

Coping with Disaster and Understanding Disaster Events

12/5/2018 (Permalink)

Understand Disaster Events

The emotional toll that disaster brings can sometimes be even more devastating than the financial strains of damage and loss of home, business, or personal property.

  • Everyone who sees or experiences a disaster is affected by it in some way.
  • It is normal to feel anxious about your own safety and that of your family and close friends.
  • Profound sadness, grief, and anger are normal reactions to an abnormal event.
  • Acknowledging your feelings helps you recover.
  • Focusing on your strengths and abilities helps you heal.
  • Accepting help from community programs and resources is healthy.
  • Everyone has different needs and different ways of coping.
  • It is common to want to strike back at people who have caused great pain.

Children and older adults are of special concern in the aftermath of disasters. Even individuals who experience a disaster “second hand” through exposure to extensive media coverage can be affected.

Contact local faith-based organizations, voluntary agencies, or professional counselors for counseling. Additionally, FEMA and State and local governments of the affected area may provide crisis counseling assistance.  The SAMHSA Disaster Distress Helpline is a national hotline dedicated to providing year-round immediate crisis counseling for individuals experiencing emotional distress related to any natural or human-caused disaster.

As you recover, it is a good idea to make sure that you have updated your family disaster plan and replenished essential disaster supplies just in case a disaster happens again. You will always feel better knowing that you are prepared and ready for anything.

Recognize Signs Of Disaster-Caused Stress

Seek counseling if you or a family member are experiencing disaster-caused stress.  When adults have the following signs, they might need crisis counseling or stress management assistance:

  • Difficulty communicating thoughts.
  • Difficulty sleeping.
  • Difficulty maintaining balance in their lives.
  • Low threshold of frustration.
  • Increased use of drugs/alcohol.
  • Limited attention span.
  • Poor work performance.
  • Headaches/stomach problems.
  • Tunnel vision/muffled hearing.
  • Colds or flu-like symptoms.
  • Disorientation or confusion.
  • Difficulty concentrating.
  • Reluctance to leave home.
  • Depression, sadness.
  • Feelings of hopelessness.
  • Mood-swings and easy bouts of crying.
  • Overwhelming guilt and self-doubt.
  • Fear of crowds, strangers, or being alone.

Easing Disaster-Caused Stress

 Talk to someone and seek professional help for disaster-caused stress.  The following are ways to ease post-disaster stress:

  • Talk with someone about your feelings - anger, sorrow, and other emotions - even though it may be difficult.
  • Seek help from professional counselors who deal with post-disaster stress.
  • Do not hold yourself responsible for the disastrous event or be frustrated because you feel you cannot help directly in the rescue work.
  • Take steps to promote your own physical and emotional healing by healthy eating, rest, exercise, relaxation, and meditation.
  • Maintain a normal family and daily routine, limiting demanding responsibilities on yourself and your family.
  • Spend time with family and friends.
  • Participate in memorials.
  • Use existing support groups of family, friends, and religious institutions.

Ensure you are ready for future events by restocking your disaster supplies kits and updating your family disaster plan. Doing these positive actions can be comforting.

Helping Kids Cope With Disaster

Disasters can leave children feeling frightened, confused, and insecure. Whether a child has personally experienced trauma, has merely seen the event on television, or has heard it discussed by adults, it is important for parents and teachers to be informed and ready to help if reactions to stress begin to occur.

Children may respond to disaster by demonstrating fears, sadness or behavioral problems. Younger children may return to earlier behavior patterns, such as bedwetting, sleep problems, and separation anxiety. Older children may also display anger, aggression, problems in school, or withdrawal. Some children who have only indirect contact with the disaster but witness it on television may develop distress.

Recognize Risk Factors

For many children, reactions to disasters are brief and represent normal reactions to "abnormal events." A smaller number of children can be at risk for more enduring psychological distress as a function of three major risk factors:

  • Direct exposure to the disaster, such as being evacuated, observing injuries to or the death of others, or experiencing injury along with fearing one’s life is in danger.
  • Loss/grief caused by the death or serious injury of family or friends.
  • On-going stress from the secondary effects of disaster, such as temporarily living elsewhere, loss of friends and social networks, loss of personal property, parental unemployment, and costs incurred during recovery to return the family to pre-disaster life and living conditions.

Vulnerabilities in Children

In most cases, depending on the risk factors above, distressing responses are temporary. In the absence of severe threat to life, injury, loss of loved ones, or secondary problems such as loss of home, moves, etc., symptoms usually diminish over time. For those that were directly exposed to the disaster, reminders of the disaster such as high winds, smoke, cloudy skies, sirens, or other reminders of the disaster may cause upsetting feelings to return. Having a prior history of some type of traumatic event or severe stress may contribute to these feelings.

Children’s coping with disaster or emergencies is often tied to the way parents cope. They can detect adults’ fears and sadness. Parents and adults can make disasters less traumatic for children by taking steps to manage their own feelings and plans for coping. Parents are almost always the best source of support for children in disasters. One way to establish a sense of control and to build confidence in children before a disaster is to engage and involve them in preparing a family disaster plan. After a disaster, children can contribute to a family recovery plan.

Meeting the Child’s Emotional Needs

Children’s reactions are influenced by the behavior, thoughts, and feelings of adults. Adults should encourage children and adolescents to share their thoughts and feelings about the incident. Clarify misunderstandings about risk and danger by listening to children’s concerns and answering questions. Maintain a sense of calm by validating children’s concerns and perceptions and with discussion of concrete plans for safety.

Listen to what the child is saying. If a young child is asking questions about the event, answer them simply without the elaboration needed for an older child or adult. Some children are comforted by knowing more or less information than others; decide what level of information your particular child needs. If a child has difficulty expressing feelings, encourage the child to draw a picture or tell a story of what happened.

Try to understand what is causing anxieties and fears. Be aware that following a disaster, children are most afraid that:

  • The event will happen again.
  • Someone close to them will be killed or injured.
  • They will be left alone or separated from the family.

Reassuring Children After a Disaster

Suggestions to help reassure children include the following:

  • Personal contact is reassuring. Hug and touch your children.
  • Calmly provide factual information about the recent disaster and current plans for insuring their safety along with recovery plans.
  • Encourage your children to talk about their feelings.
  • Spend extra time with your children such as at bedtime.
  • Re-establish your daily routine for work, school, play, meals, and rest.
  • Involve your children by giving them specific chores to help them feel they are helping to restore family and community life.
  • Praise and recognize responsible behavior.
  • Understand that your children will have a range of reactions to disasters.
  • Encourage your children to help update your family disaster plan.

If you have tried to create a reassuring environment by following the steps above, but your child continues to exhibit stress, if the reactions worsen over time, or if they cause interference with daily behavior at school, at home, or with other relationships, it may be appropriate to talk to a professional. You can get professional help from the child’s primary care physician, a mental health provider specializing in children’s needs, or a member of the clergy.

Monitor and Limit Exposure to the Media

News coverage related to a disaster may elicit fear and confusion and arouse anxiety in children. This is particularly true for large-scale disasters or a terrorist event where significant property damage and loss of life has occurred. Particularly for younger children, repeated images of an event may cause them to believe the event is recurring over and over.

If parents allow children to watch television or use the Internet where images or news about the disaster are shown, parents should be with them to encourage communication and provide explanations. This may also include parent’s monitoring and appropriately limiting their own exposure to anxiety-provoking information.

Use Support Networks

Parents help their children when they take steps to understand and manage their own feelings and ways of coping. They can do this by building and using social support systems of family, friends, community organizations and agencies, faith-based institutions, or other resources that work for that family. Parents can build their own unique social support systems so that in an emergency situation or when a disaster strikes, they can be supported and helped to manage their reactions. As a result, parents will be more available to their children and better able to support them. Parents are almost always the best source of support for children in difficult times. But to support their children, parents need to attend to their own needs and have a plan for their own support.

Preparing for disaster helps everyone in the family accept the fact that disasters do happen and provides an opportunity to identify and collect the resources needed to meet basic needs after disaster. Preparation helps; when people feel prepared, they cope better and so do children.

Thunderstorm Safety & How to Prepare- Tips from you neighbors at SERVPRO West Riverside City

11/21/2018 (Permalink)

Last months thunderstorms inspired us here at SERVPRO of West Riverside to share some thunderstorm safety information and give some tips on how to prepare for a storm.

Did you know SERVPRO of West Riverside City is a proud partner with the American Red Cross? According to the Red Cross, A thunderstorm is considered severe if it produces wind gusts of at least 58 miles per hour. Every thunderstorm produces lightning, which kills more people each year than tornadoes or hurricanes. Heavy rain from thunderstorms can cause flash flooding, and high winds can damage homes and blow down tree and utility poles - causing widespread power outages.


Watch: Severe thunderstorms are possible in and near the watch area

Warning: Severe weather has been reported by spotters or indicated by radar. Warnings indicate imminent danger to life and property.

Be Prepared

  • Learn about your local community’s emergency warning system for severe thunderstorms
  • Pick a safe place in your home for household members to gather during a thunderstorm This should be away from windows, skylights and glass doors that could be broken by strong winds or hail
  • Make a list of items to bring inside in the event of a severe thunderstorm
  • Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches
  • Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home
  • Make Preparedness Kit

  • Water—one gallon per person, per day
  • Food—non-perishable, easy-to-prepare
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First aid kit
  • Medications (7-day supply) and medical items
  • Multi-purpose tool
  • Sanitation & personal hygiene items
  • Copies of personal documents
  • Cell phone with chargers
  • Family & emergency contact information
  • Extra cash
  • Final Step

    Call SERVPRO of West Riverside City at 951.351.8033 if your home or business experiences damages from a storm. We have the resources to handle any size disaster.

    There's a reason they say we are "Faster to any Disaster!"

    For more information, visit the Red Cross website: Red Cross website

    Prepare For Emergencies Now: Information For Pet Owners.

    9/25/2018 (Permalink)

    Storm Damage Prepare For Emergencies Now: Information For Pet Owners. SERVPRO West Riverside City mascot, Ellie, is ready for any emergency!

    Preparing Your Pets for Emergencies Makes Sense. Get Ready Now.

    If you are like millions of animal owners nationwide, your pet is an important member of your household. The likelihood that you and your animals will survive an emergency such as a fire or flood, tornado or terrorist attack depends largely on emergency planning done today. Some of the things you can do to prepare for the unexpected, such as assembling an animal emergency supply kit and developing a pet care buddy system, are the same for any emergency. Whether you decide to stay put in an emergency or evacuate to a safer location, you will need to make plans in advance for your pets. Keep in mind that what’s best for you is typically what’s best for your animals. If you must evacuate, take your pets with you if possible. However, if you are going to a public shelter, it is important to understand that animals may not be allowed inside. Plan in advance for shelter alternatives that will work for both you and your pets. Make a back-up emergency plan in case you can’t care for your animals yourself. Develop a buddy system with neighbors, friends and relatives to make sure that someone is available to care for or evacuate your pets if you are unable to do so. Be prepared to improvise and use what you have on hand to make it on your own for at least three days, maybe longer.

    SERVPRO Emergency Ready Profile

    9/20/2018 (Permalink)

    Storm Damage SERVPRO Emergency Ready Profile SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

    Are You "Ready for Whatever Happens" in Riverside?

    Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

    The SERVPROEmergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

    By working with SERVPRO of West Riverside City to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

    Call us Today for a No Cost Assessment
    of Your Facility!

    Prepare for the unexpected, Water Damage, Flood or Storm

    7/11/2018 (Permalink)

    Storm Damage Prepare for the unexpected, Water Damage, Flood or Storm Download the app and have SERVPRO help you prepare for the next emergency that might happen to your home or business

    Emergency Preparedness

    is usually discussed a few times a year, particularly at the beginning of storm season and then left to collect dust on the corner of a desk. Everyone knows it’s an important subject however it’s one of those items that keeps getting pushed to the proverbial tomorrow. Most people have a “plan” to get out however very few people have a true plan to get back in.

    No one plans on a disaster, but you can plan to be “Ready for whatever happens” and SERVPRO of West Riverside City wants to help you. SERVPRO has a tool designed to not only help you before the storm but also prepare you to get back to business after the storm. The Emergency Ready Profile is a no cost assessment of your property containing pertinent information about utilities, account #’s, priority contacts including your insurance. The profile is compiled on an App compatible with your smart device, therefore this information is always at your fingertips.

    If you’re tired of looking at the unfinished plan on the corner of your desk and want to quickly and effectively make a plan to reduce business interruption as well as protect your property and investments

    Call SERVPRO of West Riverside City today 951-351-8033

    Why you need the SERVPRO ERP

    1/30/2018 (Permalink)

    Storm Damage Why you need the SERVPRO ERP Be ready for whatever disaster that might strike!

    No matter where you live, it is important to be informed and prepared for any natural disaster that may occur. Natural disasters often strike without warning, leaving behind a trail of destruction and devastation. Though Mother Nature's disasters are often unpredictable, there are steps you can take to ensure you are prepared.

    Contact SERVPRO of West Riverside City to establish an Emergency READY Profile (ERP) for your home and business property. SERVPRO's ERP serves as a quick reference document, detailing important building and contact information for your property in the event of an emergency. The ERP is an ideal supplement to any existing preparedness plan, or may be used as a standalone document. Knowing what to do and who to call in advance is the key to timely mitigation, and can minimize the effects of any weather-related disaster, water, or fire damage to your home or business.

    When disaster strikes, make sure you have experienced professionals on the line. No matter how big or small, SERVPRO of West Riverside City will be ready to help make your property damage "Like it never even happened."

    Heavy Rains Causes Roof Leak!

    1/17/2018 (Permalink)

    Storm Damage Heavy Rains Causes Roof Leak! This photo shows a roof tarping of a roof with damages from a recent storm.

    Let's be honest, how often do you really climb up onto your roof and check to make sure everything is looking one hundred percent? Probably not at all, I would assume that most people don't. It's not until they experience a storm damage that they realize their roof may not be in the best shape to be over their head. Recently storms rolled through Southern California and a lot of unhappy homeowners realized that their homes were NOT prepared for all the rain that we were receiving. Because the high winds and heavy rains were not a good combination and led to most water damages within the ceiling and/or in the home. SERVPRO should be your first call when it comes to any storm damage that you may experience. 

    Call us for an inspection if you think you might have a roof leak!

    Storm Weather floods this Orange, CA Home

    1/17/2018 (Permalink)

    Storm Damage Storm Weather floods this Orange, CA Home Drywall removed when flood water entered this living room in Orange, CA

    This home in Orange, CA was flooded with outdoor water. Flood water can carry bacteria and its important treat flood water damage a specific way. Affected materials like drywall, pad and carpet often have to be completely removed and replaced to make it safe again. SERVPRO of West Riverside City  recommends removing the material at least 12 inches from where the water touched.

    This home needed many of its walls cut thrown out along with their carpet and pad. The first photo shows the living room before anything was done, and the second photo shows our equipment drying out the structure and floor.

    If you experience anything like a flood from the outside, please don't hesitate to call SERVPRO and get our professional opinion on what should be done!

    Water Damage From Heavy Rain Storm

    1/15/2018 (Permalink)

    Storm Damage Water Damage From Heavy Rain Storm Water Damage affected wall under window from heavy rain

    This customer experienced a water damage from the roof in a heavy rain storm in California. The first photo shows were most of the water came in, above the window! The after photo shows the demolition that had to be performed to dry out the home.  SERVPRO of West Riverside City was able to complete the demolition and set equipment to dry the home within 24 hours.  Our customer was expecting a much longer process and was thrilled that we were able to dry the home within four days. SERVPRO of West Riverside City is here to help 24-7!

    If you have experienced any water damage in the last rains please don't hesitate to get professional help to clean and dry out your structure! 

    Roof Leak from Rain Storm in Riverside, CA

    1/15/2018 (Permalink)

    Storm Damage Roof Leak from Rain Storm in Riverside, CA Roof Leak Repair after Rain Storm in Riverside, CA

    Once again the time of the rains have come. Although they may be short or very light, a surprise storm could always be just around the corner. Here we have a situation were a storm had enough strength to more some of the roof tiles around and cause a water leak that worked its way into the clients home. We received the call and quickly determined the general area it was coming from in the roof. With all the precautions in place, we were able to help the client with a tarp over the area strong enough to hold off the rain until it could receive proper attention and repairs.  

    Highly Trained Restoration Specialists

    Our SERVPRO Professionals are highly trained in property restoration. From initial and ongoing training at SERVPRO's Corporate Training Facility to regular IICRC industry certifications, our Professionals are equipped with the knowledge to restore your property. The SERVPRO training program includes the follow:

    • IICRC Training
    • Employee Certification Training
    • Initial Franchise Training
    • e-Learnings
    • Continuing Education Classes

    Disaster Preparedness

    1/2/2018 (Permalink)

    Storm Damage Disaster Preparedness Be Informed and Ready if a disaster where to strike.

    Build A Kit

    Make sure your emergency kit is stocked with the items on the checklist below. Most of the items are inexpensive and easy to find, and any one of them could save your life. Headed to the store? Download a printable version to take with you. Once you take a look at the basic items, consider what unique needs your family might have, such as supplies for pets, or seniors.

    After an emergency, you may need to survive on your own for several days. Being prepared means having your own food, water and other supplies to last for at least 72 hours. A disaster supplies kit is a collection of basic items your household may need in the event of an emergency.

    Basic Disaster Supplies Kit

    To assemble your kit, store items in airtight plastic bags and put your entire disaster supplies kit in one or two easy-to-carry containers such as plastic bins or a duffel bag.

    A basic emergency supply kit could include the following recommended items:

    • Water - one gallon of water per person per day for at least three days, for drinking and sanitation
    • Food - at least a three-day supply of non-perishable food
    • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
    • Flashlight
    • First aid kit
    • Extra batteries
    • Whistle to signal for help
    • Dust mask to help filter contaminated air and plastic sheeting and duct tape to shelter-in-place
    • Moist towelettes, garbage bags and plastic ties for personal sanitation
    • Wrench or pliers to turn off utilities
    • Manual can opener for food
    • Local maps
    • Cell phone with chargers and a backup battery

    Download the Recommended Supplies List (PDF)

    Additional Emergency Supplies

    Consider adding the following items to your emergency supply kit based on your individual needs:

    • Prescription medications
    • Non-prescription medications such as pain relievers, anti-diarrhea medication, antacids or laxatives
    • Glasses and contact lense solution
    • Infant formula, bottles, diapers, wipes, diaper rash cream
    • Pet food and extra water for your pet
    • Cash or traveler's checks
    • Important family documents such as copies of insurance policies, identification and bank account records saved electronically or in a waterproof, portable container
    • Sleeping bag or warm blanket for each person
    • Complete change of clothing appropriate for your climate and sturdy shoes
    • Household chlorine bleach and medicine dropper to disinfect water
    • Fire extinguisher
    • Matches in a waterproof container
    • Feminine supplies and personal hygiene items
    • Mess kits, paper cups, plates, paper towels and plastic utensils
    • Paper and pencil
    • Books, games, puzzles or other activities for children

    Maintaining Your Kit

    After assembling your kit remember to maintain it so it’s ready when needed:

    • Keep canned food in a cool, dry place

    • Store boxed food in tightly closed plastic or metal containers

    • Replace expired items as needed

    • Re-think your needs every year and update your kit as your family’s needs change.

    Kit Storage Locations

    Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and vehicles.

    • Home: Keep this kit in a designated place and have it ready in case you have to leave your home quickly. Make sure all family members know where the kit is kept.

    • Work: Be prepared to shelter at work for at least 24 hours. Your work kit should include food, water and other necessities like medicines, as well as comfortable walking shoes, stored in a “grab and go” case.

    • Vehicle: In case you are stranded, keep a kit of emergency supplies in your car.

    Read more here to be prepared for any kind of natural disaster that might occur. 

    Make your business ready for any emergency

    12/29/2017 (Permalink)

    Storm Damage Make your business ready for any emergency Riverside Businesses Benefit from Using the SERVPRO ERP Plan

    Use SERVPRO's ERP Plan to Help Prevent and Mitigate Losses

    Water has the potential to damage any business. A broken pipe or leaking faucet in your Riverside business could lead to temporary closure or water damage to equipment or furnishings such as your carpet or drapes. Any closure or destruction is bad news for your business because not only do you lose money when you are closed, but you also have to pay to replace any damaged items. That is why SERVPRO recommends salons have a water removal plan in place to guide you should the worst happen.
    Your Riverside business might need water removal at any time. You cannot always prevent leaks or spills from occurring, but you can draw up an emergency plan so that you and your staff know what to do and whom to call in the case of an emergency. We recommend including these key points.
    Who to call in an emergency: Make sure everyone knows whom to call when something happens. Include managers, emergency services if necessary, and of course, do not forget to add SERVPRO. Our IICRC-certified technicians have free standing and truck mounted pumps and a range of extraction tools on hand to deal with any water removal needs.
    The chain of command: Your staff needs to know whom to call and who is responsible for each aspect of the cleanup and water removal operation.
    Insurance details: Ensure everyone knows how to contact your insurers and has all the insurance details to hand. Not all business insurance covers water removal so make sure you have the right coverage in place before anything happens.
    Action steps: Set out a list of action steps to take, for example moving items to a higher position, or stopping the flow of water until the emergency services arrive, if possible.
    Plan for reopening: The idea is to get your business up and running again as fast as possible. Have a plan in place to make the process smoother and easier.
    The SERVPRO Ready Profile Plan has an easy to use app that makes it easy for business owners to plan for water removal and other incidents. You get the guidance you need to assess your premises and draw up an emergency plan, and also receive downloadable forms and plans you can use in an emergency.
    For help with water removal in Riverside and surrounding areas, call SERVPRO of West Riverside City at 951-351-8033 today.

    Learn more about making your business ready for any emergency here!

    Will Your Roof Leak This Year?

    12/1/2016 (Permalink)

    Storm Damage Will Your Roof Leak This Year? A home roof in Riverside CA with some sipped and cracked tiles...

    Got leaks?

    The weather in southern California is hard to beat. We get lots of sunshine, low humidity and a nice long summer to accommodate for all of our activities. However, this is exactly why we can get in trouble when we enter our short rain season. We don't get much rain so we assume our roofs are in good shape, often times not thinking twice on giving them some maintenance work from time to time...

    During this potential rainy season, we will receive many calls from homeowners that will unfortunately have water damage in their homes due to roof leaks. Many can not be prevented if we have a heavy storm but the vast majority can actually be prevented. So lets take a look at some of the very common situations we come across.

    Slipped Tiles: These can be ceramic tiles or concrete tiles. both have some nice weight to them and can usually withstand some heavy winds. But from time to time and over time, these heavier tiles can slip or slide away from their original position creating gaps in the surface area where potential water damage can occur. Wind, heavy water flow and the weight of the tiles settling in over years can all cause this "slippage". Also, broken tiles from objects impacting them can be a problem along with the occasional cracked tile from someone walking on it...


    Missing Shingles: This is more topical of your asphalt shingle roofing. Asphalt shingles are very popular and perhaps the most commonly used. Their appearance is like that of sandpaper some say. They have good durability and usually come with a smaller price tag. With this kind of roofing we usually see "missing shingles". It is typical wear-and-tear that usually makes this happen. Over time heavy winds can eventually lift a shingle and continually work it to the point it detaches. Bad installation can also result in compromised performance when storms or wind hits.


    Wind Driven Damage: This can and will happen to basically any type of roof. Wind driven damage is a term used to describe a situation where the wind was strong enough to be the main reason behind the damage. Strong wind can blow out weak or poorly installed shingles but when coupled with rain, it can actually force water to move up and under the roof shingles regardless of type. Water will usually find its way into the attic. In a situation we encounters not to long ago. Hail was present during a strong and windy storm. The wind was strong enough to push the smaller hail pellets up and under the roof shingles. The home owner thought the worst was over after the storm was done. However, it did not take to long for the hail deposited in his attic to start melting and cause massive water damage.



    1) We recommend doing a yearly routine inspection of the roof ether by carefully doing the inspection yourself or getting a professional to do it for you. We strongly recommend getting help to do this inspection if you are not comfortable doing this yourself. It can be dangerous work if not handled properly.

    2) Also, have your gutters cleaned out to prevent water from pooling along the gutter and flowing into the attic.

    3) Pay close attention to wood shake shingles if you have them. They can be very easily damaged when old or worn out.

    4) Don't forget that many times your home owners insurance can help in situations like this. Always check with your insurance agent first before putting in a claim. 

    5) Finally, getting an inspection from a trusted service provider that works with all insurance companies like ourselves can be of great value in keeping cost and time spent down should anything happen. 

    We hope this helps out and helps keep you dry and leak free!